Motorola XT535 User Guide

EN
MOTOROLA DEFY XT
TM

Congratulations

MOTOROLA DEFY™ XT
Yo u r MO TO R O L A DEFY XT helps you seamlessly manage your “Office” and “Outdoor” lifestyles.
• Lifeproof: Your phone is water-resistant, dustproof,
and has a scratch-resistant screen, because accidents happen.
• Dashboard: Easy access to all your favorite Outdoor
apps, like see“Dashboard” on page 6.
• Extended battery life: So you have longer to use
your phone outdoors, see “Battery tips” on page 27.
Note: Certain apps and features may not be available in all countries.
Caution: Before assembling, charging, or using your phone for the first time, please read the important safety, regulatory and legal information provided with your product.
Camera, Compass
, and a pedometer,
This product meets the applicable limit for exposure to radio waves (known as SAR) of
1.6 W/kg (FCC & IC). The limits and guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The highest SAR values measured for this device are listed in the regulatory information packaged with your product.
Want more?
More help, more accessories, more free stuff. We’re here to help.
• Updates: Phone updates, PC software, user’s guides,
online help, and more at www.motorola.com/support
• Accessories: Find more for your phone at
www.motorola.com/products
• Social: The latest news, tips & tricks, videos, and so
much more—join us on:
YouTube™ www.youtube.com/motorola
Facebook™ www.facebook.com/motorola
Twitter www.twitter.com/motomobile
.
.
1Congratulations

Your phone

Front Camera
Notification
Light
Flash=missed
call, new
message, or
other
notification.
Microphone
Volume Keys
Micro USB
3.5mm HSJ
Headset Jack
Menu
Open options.
Home
Touch=
home screen
Hold=
recent apps
Search
Touch=text
Back
Go back one
screen.
Power/ Sleep Key
Press=sleep Hold=power
the important keys & connectors
2 Your phone
Rear Camera
Cover Lock
Note: To help protect your phone, always make sure that
the battery cover and any connector covers are closed and secure.

Contents

1
2
3
3
1
2
3H
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Home screen & apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Let’s go

let’s get you up and running

Assemble & charge

1 Cover off 2 microSD in
3 Batter y in 4 Cover on
5 Charge up
Caution: Please read “Battery Use & Safety” on page 33.
3Let’s go

Set up & go

Note: This phone supports apps and services that use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.
When you turn on your new phone, you can create or enter a Google™ account so that you can download apps, use Gmail™, and much more:
1 Press and hold Power to turn
on your phone.
2 Touch the Android™ image to
begin setup.
Create
3 Touch a button to
account,
You can log into your account from a computer at accounts.google.com
4 When your phone confirms the account, it shows
account sync options.
4 Let’s go
Sign in
To change whether your phone shows the Google
account’s contacts, Gmail™, and calendar, touch the Google account name.
To add another account, touch
details, see “Email” on page 14.
To exit setup, touch Home .
a Google
with one you have, or
.
Power Key
Skip
.
Add account
. For
If your phone cannot connect, touch Menu >
Settings
>
change mobile network settings.
Wireless & networks
>
Wi-Fi settings
to

Rugged

Your phone is designed to be tough and durable, helping to protect it from life’s extremes. So whether your life gets cold and wet, warm and humid, or dry and dusty, your phone can handle it.
Of course, your phone isn’t indestructible, so remember:
Always make sure that the battery and connector
covers are closed and secure.
Avoid prolonged or extreme exposure to rugged
conditions.
And finally, the details. Your phone will resist damage from exposure to these rugged conditions: high/low temperatures, water, blowing rain, humidity, salt fog, dust, shock, vibration, and low pressure (high altitude).

sleep & wake up

Your screen sleeps when you hold it to your ear during a call, or when it is inactive. To change the sleep delay, touch Menu >
Settings
>
Display
>
Screen timeout
.
To unlock the screen, touch and hold
11:19
12
6
111
57
210
48
39
Notifications
Flick down for details.
Status Indicators
Shortcuts
Open apps.
Widgets
Touch to open. Touch & hold to move or delete.
Drag or flick to open panels (or scroll in lists).
the key until the open lock appears. Then drag the key to the right to the open lock.

Keys

Use your phone’s keys to navigate and open options at any time.
Press the volume keys to change the ringer volume (in the home screen), or the earpiece volume (during a call).
Volume Keys

Home screen & apps

a few essentials

Quick start: Home screen

You’ll see the home screen when you turn on the phone or touch Home from a menu:
To open shortcuts or widgets, touch them. Touch
Home to return to the home screen.
When you open shortcuts or widgets, touch Menu for options.
5Home screen & apps
To move or delete shortcuts or widgets, touch and
00:32
Call
0
00’00”00
0
Steps
Touch &
Hold
Location
Camera
SOS
Cal
0.0
EPEDOMETERCALORIE
T
Shortcuts
Drag or flick to see other apps.
Start/Stop/Save pedometer record.
To change app that is shown.
hold them until you feel a vibration, then drag it to
another spot, another panel, or at the top.
Contacts
In lists, like
, touch and hold a list item for
options.
To add shortcuts, widgets, or wallpaper, touch and
hold an empty spot until you see the menu. You can also add a folder to organize your shortcuts.
To show more panels, drag or flick right or left. Touch
Home to show panel thumbnails.
Contacts
In lists, like
, drag or flick to scroll.
To change your ringtone, display brightness, and more,
Settings
>
Sound
or
Display
touch Menu >
. For
details, see “Personalize” on page 8.
Tip: From the home screen, touch Menu > to design different home screens for
Weekend

Dashboard

Your dashboard shows apps, like
SOS
. You can also see a pedometer that reports your runtime, steps, and calories burned—it’s the ideal fitness companion.
6 Home screen & apps
. Your changes are stored in each profile.
Work, Home
Camera, Location
Themes
, or
, and
Find it: To uc h >
RUNTIM
DashBoard
Note: To set the pedometer, touch Menu >
Height and Weight
>
, then enter your details.
To view or share your records, touch Menu >
Record
or
Share
.

Apps

To s h o w y o u r apps, touch .
To scroll, flick up or down.
To open an app, touch it.
To close the app menu, touch Back .
.
Settings
My
Tip: To show the last eight apps you opened, touch and hold Home .
To download new apps, touch > Touch Search to find an app, or touch
Play Store
Downloads
.
to show or reinstall the apps you downloaded. To download apps from websites, you need to change your security settings: Touch Menu >
Unknown sources
.
Applications
>
Settings
>
Tip: Choose your apps and updates carefully, from trusted sites like Google Play™ Store, as some may impact your phone’s performance—see “Choose carefully” on page 7.
Note: When installing an app, make sure you read the alerts that tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation.
To move or uninstall your apps, touch Menu >
Settings
>
Applications
>
Manage applications
. Touch
an app in the list to show details and options.
On your computer, you can browse and manage apps for all your devices powered by Android™ at http://play.google.com
.
Choose carefully
Apps are great. There's something for everyone. Play, communicate, work, or have fun. But remember, choose your apps carefully. Here are a few tips:
To help prevent spyware, phishing, or viruses from
affecting your phone or privacy, use apps from trusted sites, like Google Play Store.
Using the Google Play Store, check the apps’ ratings
and comments before installing.
If you doubt the safety of an app, don't install it.
Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, if you're not happy with how much memory, data, battery or processing power it's using, uninstall it. You can always install it again later.
Just like web browsing , you may want to monitor
children’s access to apps to help prevent exposure to inappropriate content.
Certain apps may not provide completely accurate
information. Take care, especially when it comes to personal health.
Manage & restore apps
To manage your apps, from the home screen touch Menu >
applications
Touch the app to see details—from here you can review, uninstall, and more.
Settings >Applications >Manage
.
7Home screen & apps
To reinstall any downloaded items, from the home
Notifications
10:32
New voicemail
Dial (Your Voicemail Number)
11:19
June 2, 2012
Carrier Service
Messsaging
Browser
Display settings
Brightness
Screen timeout
All window animations are shown
Animation
Auto-rotate screen
Adjust the delay before the screen automatically turns off
Sound settings
General
Incoming calls
Only in Silent mode
Vibrate
Volume
Silent mode
Silence all sounds except media & alarms
Phone ringtone
Notifications
Notification ringtone
Screen timeout
Font style
Set font
Choose separate volume settings for incoming calls, media, alarms, and notifications.
Call & Message Notifications
Turn on or off menu animations.
screen touch >
Play Store >My apps
. All previously installed apps are listed and available for download.

Phone status & notifications

In the status bar at the top of your screen, the right side shows phone status. The left side shows new messages or events (for details, flick the bar down).

Personalize

add your personal touch

Quick start: Personalize

From the home screen, touch Menu >
Sound
or
Display
.
Settings
>
network strength battery strength
new voicemail new text message
Bluetooth™ on Bluetooth
Wi-Fi connected airplane mode
USB connected alarm set
silent ringer silent ringer, vibrate
mute call speakerphone
8 Personalize
connected
on
•Home screen: To add widgets, shortcuts, or
wallpaper, touch and hold an empty spot until you open the
Add to Home screen
menu. To move or
delete widgets or shortcuts, touch and hold them—then drag them to another spot, another panel, or the trash can.
Settings
• Ringtones & display: Touch Menu >
choose
Sound, Display
, and more.
to
• Volume: To change your ringtone volume from the
home screen, just press the volume keys.

Sounds

Change your ringtone and notifications: touch
Menu > ringtone, touch > Music+ > My Music > touch and hold the song name, then touch
ringtone
Change your new message notification: touch >
Messaging
Set a ringtone for a contact: touch
Contacts Options
Set volume for media: touch Menu >
Sound
Play sound on screen selection: touch Menu >
Settings
Settings
>
Sound
. To use a song as a
Songs
Set as
.
> Menu >
Settings
>
Select ringtone
Dialer
, touch the contact, then touch Menu >
>
>
>
Ringtone
Volume
Sound
.
.
>
Audible selection
Settings
.
,
>
>

Display settings

Set brightness: touch Menu >
Brightness
>
.
•Rotate the screen for some apps when you rotate
your phone: touch Menu > >
Auto-rotate screen
.
Settings
Set animations that make your menus look
smoother, touch Menu >
Animation
.
Settings

Language & region

Set your menu language and region: touch Menu >
Settings
>
Language & keyboard
.
>
Select language
Settings
>
>
Display
>
Display
Display
>
.
9Personalize

Calls

Search for a contact by entering one of the following: First letter(s) of name, name or phone number
Contacts FavoritesPhone Call log
11:19
Christine Fanning
Home 222-333-4444
Dialing
05:32
ABC DEF
MNO
WXYZ
JKL
TUV
GHI
PQRS
+
Add call
Bluetooth Mute
DialpadEnd call
Speaker
Open a list, then touch an entry to call.
Hide the dialpad.
Hang up.
Start a conference call.
Call.
Switch to a Bluetooth headset,
mute, or use the speaker.
0
+
it’s good to talk

Quick start: Calls

From the home screen, touch
10 Calls
Dialer
.
To make a call, touch
Dialer
, enter a number, then
touch .
When dialing, touch Menu to add a pause (pauses two seconds), or wait (waits for your confirmation). To enter the international dialing code, touch and hold .
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.
To answer a call, drag to the right.
To use the speakerphone during a call, touch
Speaker
.
Dialpad
.
> Hold
.
.
To enter numbers during a call, touch
To mute or unmute a call, touch
Mute
To put a call on hold, touch Menu
To end a call, touch .
End call
To ignore an incoming call, drag to the left.
Tip: For quick access to contacts, see “Favorites” on
page 12.

Recent calls

To show recent calls, touch
To call, text, open, or save an entry, touch and hold it.
Dialer
>
Call log
.
To clear the list, touch Menu >
Clear call log
.

Conference calls

To start a conference call, call the first number. After they answer, touch When the next number answers, touch remove individual callers, touch
Add call
and call the next number.
Manage
Merge calls
.
. To

Your phone number

To show your phone number, touch Menu >
About phone
>
>
Status
>
My phone number
Settings
.

Emergency calls

Note: Your service provider programs one or more emergency phone numbers that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
1 To uc h
touch
2 Enter the emergency number.
3 To uc h
Dialer
Emergency Call
Call
(if your phone is locked, then
).
to call the emergency number.
Note: Your phone can use location based services (GPS and AGPS) to help emergency services find you. See ”Location Services” in your legal and safety information.

Cool down

In very limited circumstances, such as where your phone has been exposed to extreme heat, you may see “Cool Down” messages. To avoid possible damage to your battery and phone, you should follow these instructions until the phone is within its recommended temperature range. When your phone is in “Cool Down” mode, only emergency calls can be made.
11Calls

Contacts

Contacts FavoritesPhone Call log
11:19
11:19
00:32
Contacts FavoritesPhone Call log
Displaying 456 contacts
A
B
C
Arthur Baudo
Barry Smyth
Cheyenne Medina
Christine Fanning
Search
New contact
Delete contacts
Display options
Accounts Import/Export
Drag or flick to scroll.
Switch to the dialer, recent calls, favorites or groups.
Touch to search, create, and more.
contacts like you’ve never had before

Quick start: Contacts

From the home screen, touch
To create a contact, touch
Menu > store the contact, then enter details (to close the keyboard, touch Back ).
Contacts
account, which you can open from any computer at http://contacts.google.com
12 Contacts
New contact
shows the contacts from your Google™
Dialer> Contacts
Dialer> Contacts
, choose where you want to
(or open your contacts
>
within http://mail.google.com). To stop synchronizing with your account, touch Menu > then uncheck
Accounts
Sync Contacts
Dialer> Contacts
, touch your Google account,
.
To call, text, or email a contact, touch
.
Contacts
, touch the contact, then touch (call),
Dialer
>
>
(text), or (email).
Dialer
To edit or delete a contact, touch
Contacts
, touch the contact, then touch Menu .
>

Favorites

For quick access to a favorite contact, open the contact, then touch the star next to their name. To show your favorites, touch
Favorites
at the top.
Dialer
>
To add a shortcut to your favorites, touch and hold a
Folders
blank spot on your home screen, then touch
Starred contacts
. You can also add a shortcut for an
>
individual contact: Touch and hold a blank spot on your home screen, then choose
Shortcuts
>
Contact
.

Storage & transfer

When you create a new contact, your phone asks if you want to store it in your Google™ account, or phone memory. Contacts in both places appear in your
Contacts
list, but if you change phones:
Contacts in your Google™ account can download

Messaging

New message
Compose new message
12254558787
14447772222
You had 1 missed call from
122545458787 ... 17 Aug
Wanna catch something to eat tonight? How about ...
17 Aug
12223334545
Ha! Thanks.
16 Aug
Settings
Delete threads
Search
Compose
Drag or flick to scroll.
Touch to change settings and more.
when you log into your Google account on a new Android™ device. You can open these contacts from any computer at http://contacts.google.com
Contacts in your phone memory stay in your old
phone, unless you export them.
To import or export contacts between your phone memory and a memory card, touch
Contacts
, then touch Menu >
Dialer
Import/Export
Messaging
sometimes it’s best to text or email...
.
>
.

Quick start: Text messaging

From the home screen, touch
Tip: To see more messages, flick or drag up.
To create a text message, touch
New message
. For options, like attaching files, touch
Menu .
Messaging
Messaging
.
>
13Messaging
To open text messages, touch
Messaging
, then
touch the sender’s name.
When you see in the status bar at the top of your screen, flick down the status bar and touch the new message to open it.
To respond to a text message, just open it and enter
your response in the text box at the bottom.
To forward, copy, and more, touch
Messaging
, touch the sender’s name, then touch and hold the message.

Attachments

To send a file in a text message, touch
New message
, then touch Menu >
When you open a message with an attachment, touch
Download
to download it. Touch the downloaded attachment to open it, then touch it again to save it, share it, and more.
Tip: To send and receive large attachments faster, use “Wi-Fi” on page 24.
Messaging
Attach
>
.

Email

To set up
server) accounts, touch Menu >
14 Messaging
Google
or
Corporate
(Microsoft™ Exchange
Settings
>
Accounts & sync
>
Add account
. For details, contact
the account provider.
To set up standard email accounts (not Gmail™ or Microsoft™ Exchange), touch >
Email
follow the wizard. To add more standard accounts,
Email
open Menu >
and touch Menu >
Add account
. For details, contact the
Accounts
account provider.
Email
or
To open email, touch >
Gmail
Touch a message to open it.
Email
.
Refresh
or
Attach
Tip: Touch Menu for options like
Search
.
To create an email, touch >
then touch Menu >
Compose
Tip: Touch Menu for options, like
Cc/Bcc
.
Gmail
synchronizes with your Google™ account mail, which you can open from any computer at http://mail.google.com account, touch Menu > touch your Google account, then uncheck
. To stop synchronizing with your
Settings
>
Accounts & sync
Sync Gmail
and
or
Gmail
or
>
.
,
Add
,
.
Google Talk
Send
:-)
asdfghj k l
qwe r t y u i op
z
xcvbnm
EN @#
12 3
_
%()
!7890
/
?
&$456+:;
,
.
+!=
123
To enter a word, just trace a path through the letters. To capitalize, go above the keyboard. For double letters, circle the letter.
To enter a word, just trace a path through the letters. To capitalize, go above the key For double letters, circle the letter.
AnneAnneAnne
a
e
n
a
e
n
From the home screen, touch >
TM
Talk
.
Google Talk instant messaging lets you chat with other Google Talk users on phones or on the web.
Touch Menu to see a list of your Google Talk friends, send invitations to add new friends, and much more.

Voicemail

When you have a new voicemail, shows in the status bar at the top of your screen. To hear voicemails, touch
If you need to change your voicemail number, in the home screen touch Menu > > other details, contact your service provider.
Dialer
then touch and hold 1.
Voicemail settings
. For your voicemail number or
Settings
>
Call settings

Text entry

keys when you need them

SWYPE

Swype
lets you drag your finger over the letters of a
word, in one continuous motion.
To move the cursor, touch and hold a word you
entered. This opens a magnifier where you can drag the cursor.
To copy and paste, double-tap a word to highlight it
(if needed, drag the ends of the highlight). Then touch and hold a blank spot for the copy and paste menu.
To add a word to your dictionary, double-tap the
word to highlight it. Then touch and hold a blank spot to open the menu where you can add the word.
15Text entry
To enter the small number or symbol at the top of a
Send
:-)
ASDFGHJKL
QWE R T Y U I OP
Z
XCVBNM
123
7890
456
?123
.
Touch and hold an empty spot to copy/paste.
Delete
Symbols/Numbers
key, touch and hold the key.
123
To enter several numbers or symbols, touch
.
If Swype doesn’t know a word, touch individual letters
to enter it. Swype remembers, so next time you can just drag over the letters.

Android (multi-touch) keyboard

Multi-touch

Switch keyboards

To change the keyboard, touch and hold a blank spot in a text box. A menu opens, where you can choose
Method Multi-touch keyboard
16 Text entry
keyboard lets you type one letter at a time.
>
Eyes-Free keyboard
(for visually impaired),
or
Swype
.
Input

Text entry dictionary

Your phone’s stores special words or names when you enter them.To open your dictionary, from the home screen touch Menu >
keyboard
>
User dictionary
To add a word, touch Menu >
To edit or delete a word, touch and hold it.
Settings
.
>
Language &
Add
.

Schedule

Sun
Mon Tue Wed Thu Sat
Fri
282930 31 123
456 8910
11 12 13 15 16 17
18 19 20 22 23 24
25 26 27 29 30 31
123 567
7
14
21
28
4
June 2012
Day
Week
Agenda
Today
More
Month
Drag or flick to scroll.
Color indicates events.
Touch to choose the calendar view. Choose More to create an event or change settings.
helping you stay in control

Quick start: Schedule

From the home screen, touch >
To create an event, touch >
Menu >
More
>
New event
close the display keyboard, touch Back ).
Calendar
calendar, which you can open from any computer at http://calendar.google.com within http://mail.google.com with your account, touch Menu >
synchronizes with your Google account
(or open your calendar
Calendar
Calendar
, then enter details (to
). To stop synchronizing
Settings
>
.
>
Accounts & sync
uncheck
To edit or delete an event, touch >
, touch your Google account, then
Sync Calendar
.
Calendar
touch the event to open it, then touch Menu >
Edit event
or
Delete event
.

Alarm clock

To set an alarm, touch > alarm.
To turn an alarm on or off, touch next to it.
To add an alarm, touch
details.
To change an alarm, touch the time.
To set a snooze period, in the
touch Menu >
Settings
When an alarm sounds, touch
Snooze
to delay it. To cancel a snoozed alarm, drag down
the status bar and touch the alarm name.
Clock
Add alarm
Alarm Clock
>
Snooze duration
Dismiss
, then touch the
, then enter alarm
list
.
to turn it off or

Date & time

To set the date, time, time zone, and formats, touch Menu >
Settings
>
Date & time
.
,
17Schedule
Web
New window Windows
Exit
Bookmarks
MoreRefresh
h
11:19
Drag or flick to scroll.
Enter a web page URL.
Touch to open bookmarks, windows, and more.
Connection
Mobile Network: Wi-Fi:
surf the web with your phone

Quick start: Web

From the home screen, touch >
ttp://www.google.co.uk/
Browser
To zoom in or out,
pinch two fingers
www.google.com: Google
together or apart.
To send the website
address in a
.
message, touch Menu >
Share page
More
.
>
www.google.com: Google
Android | Official Website
Official site for the development of the open source project. Provides a directory of applications and links to download ..
www.android.com/ - Options
More from www.android.com »
Note: Your phone automatically uses your mobile phone network to connect to the web. Your service provider may charge to surf the web or download data. If you can’t connect, contact your service provider.
Tip: You can connect to the web with “Wi-Fi” on page 24.
To en t e r a website address in the browser or your
home screen, just touch Search .
18 Web

Downloads

To download files in your browser, touch a file link or touch and hold a picture to choose
To show the files you downloaded, touch >
Downloads
. Touch and hold an item to open it, see
details, or remove it from the list.
You can download “Apps” on page 6.
Save image
.

Location

Chicago, IL
N Clark St
Wacker Dr
M
E Ontario St
E Ohio St
N Rush St
N Park St
N New St
N Wabash Ave
N Dearborn St
E Grand Ave
E Randolph St
N Micigan Ave
N Micigan Ave
rD submuloC N
W Lake St W Lake St
E Wacker Pl
State/Lake
Grand Red
Lake
Randolph
St Metra
Randolph/
Wabash
Washington-Blue
E S WaterSt
M
M
M
M
Ontario St
D
D
e
e
e
e
e
a
a
a
r
r
b
b
o
o r
r
n
n
n
S
S
S
t
44 West Street
A
Search
More
Directions
Settings
Clear Map
Help
Touch to open.
Drag or flick to scroll.
Show your location.
Show layers on the map.
Touch for more.
where you are, and where you’re going

Quick start: Location

From the home screen, touch >
Maps
To find stores, restaurants, and other places near you,
touch at the top.
To g e t directions, find an address on the map, touch
it, then touch .
.
To save an address for later, touch it, then touch the
star by its name to add it to your
For help, touch Menu >
Starred Places
More
>
Help
.
.

Google Maps™ with Navigation (beta)

Google Maps™ with Navigation (Beta) is an Internet-connected GPS navigation system with voice guidance.
To open navigation, touch >
Navigation
the prompts to speak or type your destination.
For more, go to www.google.com/mobile/navigation
. Follow
.
Google Maps™ offers powerful, user-friendly mapping technology and local business information—including business locations, contact information, and driving directions.
To find an address, enter it in the search box at the
top. The map moves to show the address.
Tip: You can touch and hold a spot on the map to show the nearest address.

Google Latitude™

Google Latitude™ lets you see where your friends and family are on Google Maps™. Plan to meet up, check that they got home safely, or just stay in touch. Don’t worry, your location is not shared unless you agree to it. After you join Google Latitude, you can invite your friends to view your location, or accept their invitations.
Latitude
Tou ch >
and then:
19Location
To join Google Latitude, touch Menu >
Open your last photo or video.
Touch the screen to open options.
Capture.
8MO2109
Zoom in/out.
\
\
\\\
\
[[[
[
[
[
WWW
W
]
]
Join Latitude
. Read the privacy policy and, if you
agree with it, choose to continue.
More
To add friends, touch Menu >
Menu >
Touch
Add friends
Select from Contacts
then touch a contact and
.
or
Add via email address
Send sharing requests
>
friend will receive an email notice.
To rem ove friends, touch Menu >
Latitude
to show your friends list. Touch a name, then
Remove this friend
touch
.
More
To share your location when you receive a request,
you can choose location and see theirs),
Accept and share back
Accept, but hide my location
(hide your location, but see theirs), or
(show your
Don’t accept
(hide both locations).
To hide your location, touch Menu >
Latitude
to show your friends list. Touch your contact
name, then touch
friend
.
To sign out, touch Menu >
Sharing options
show your friends list. Touch Menu >
Settings
>
20 Photos & videos
Sign out of Latitude
.
More
More
>
Hide from this
>
Latitude
Location
More
Latitude
. Your
>
>
to
>

Photos & videos

see it, capture it, share it!
>

Quick start: Photos & videos

From the home screen, touch >
,
To t a k e a photo, touch .
To switch to the front camera, touch the screen, then
Select camera
touch
To open photos and videos, touch >
Gallery
, then touch a photo or video and touch
for options like
To record a video, touch >
to start and stop recording.
Tip: For the clearest photos and videos, clean the lens with a soft, dry cloth.
Share
.
.
Camcorder
Camera
.
My
Menu
. Touch

View & share photos & videos

From the home screen, touch >
Flick left and right to show folders. Touch a folder to show its photos or videos, then touch a thumbnail image to open, share, or delete it.
Tip: From the viewfinder, you can touch the thumbnail in the bottom left to open your last photo or video.
To zoom in, touch
the screen with two fingers and then drag them apart. To zoom out, drag your fingers together.
To send or post the
photo or video, touch
Menu>Share
.
To use a Bluetooth or cable connection, see “Connections” on page 23.
To delete the photo or video, touch
To set a photo as your wallpaper or a contact photo,
Menu
>
More
>
touch
Set as
To crop or rotate a photo, touch
To play a video, touch .
Tip: Turn the phone sideways for a widescreen view.
.
Menu
My Gallery
Menu >Delete
>
More
.
.
.

YouTube™

The YouTube user-generated content website lets you share videos with YouTube users everywhere. You don’t need a YouTube account to browse and view videos.
YouTube
Top rated
Upload
.
More
.
.
.
or
at the
From the home screen, touch >
To watch videos, touch a category like
touch Search to find a video. Touch a video to watch it.
For more video categories, touch Menu >
Browse
.
To watch a video in high quality, touch Menu >
Settings
>
High quality on mobile
.
To share a video, touch it to open it, touch
Share
top, choose
, then choose how you want to
share it.
To upload a video from your phone to your YouTube
YouTube
account, touch >
Upload
. Touch the video, then touch
> Menu >
To sign into your YouTube account, touch >
YouTube
> Menu >
My Channel
Note: If you don’t have an account, touch the link to create one. For more, visit www.youtube.com
21Photos & videos

Music

Albums
Now playing
Da’Zoo
DA’ZOO
Pajamas
11:19
Music Controls

Connected Music Player

Radio
Music Videos
My Music
Community
Song Identification
when music is what you need...
To listen to FM radio stations, Plug in a 3.5mm HJS headset and touch >
FM Radio
. Your phone uses
the headset wire as the radio antenna.

Quick start: Music

From the home screen, touch > choose a song to play it:
You can use your phone’s 3.5mm headset jack to connect wired headphones, or go wireless with a Bluetooth headset in “Connections” on page 23.
22 Music
Play Music
, then
Connected music player
From the home screen, touch > choose a category:
My Music. Listen to your tunes.
Radio. Surf the airwaves for fresh music. There’s
something for everyone. You need a headset for FM Radio. Check out SHOUTcast™ Radio for music from all generations and types.
Music Videos. Watch videos from YouTube™,
prerecorded TV shows, and your own videos.
Community. Find songs, see what people are listening
to all around the world, and see what’s hot on the music charts.
Music+
, then
Song Identification. Get information about a song that
Wi-Fi networks
Wi-Fi settings
Notify me when an open network is available
Network notification
Wi-Fi
(Your network)
Bluetooth devices
Bluetooth settings
(Your Phone)
Device name
Scan for devices
Make device discoverable
Discoverable
Bluetooth
Pair with this device
(Nearby Bluetooth Device)
Set how long device will be discoverable
Discoverable timeout
Turn Bluetooth power on & scan, or turn off.
Change your phone’s Bluetooth device name.
Turn Wi-Fi power on & scan, or
turn off.
Re-scan.
Connect a device found by the scan.
Connect a network found by the
scan.
is playing. Select
Tell me what is playing
and hold your
phone close to the source of the music.
Note: Song ID doesn’t work well for live music or uneven digital recordings.

Music files

To get songs for your music player, you can download them from online services or copy them from your computer. Your music player can play these file formats: MP3, M4A, AAC, AAC+, MIDI, WAV, or OGG Vorbis.
Note: Copyright—do you have the right? Always follow the rules. See “Content Copyright” in your legal and safety information.
To copy files from your computer to your phone, you can use “Cable conn ections” on page 25 or “Bluetooth devices” on page 24.
To save a CD on your computer (“rip” the CD), you can use a program like Microsoft™ Windows™ Media Player. First, make sure you change the format to MP3 (under Rip > Format in Windows Media Player).

Connections

home, office, or hotspot

Quick start: connections

From the home screen, touch Menu >
Wireless & networks settings
.
, then
Bluetooth settings
Settings
or
>
Wi-Fi
23Connections

Bluetooth™

To connect Bluetooth devices, touch Menu >
Settings
>
Scan for devices
Wireless & networks
(or touch
device that your phone found, to connect it.
Bluetooth devices
Note: This requires an optional accessory.
You can connect your phone to a Bluetooth device for handsfree calls, file transfers, and more:
1 Make sure the device you are pairing with is in
discoverable mode.
Note: For questions about a Bluetooth device, check the manufacturer’s manual or website.
2 Touch Menu >
Bluetooth settings
Scan for devices
3 Touch
turned off). Your phone scans, and lists nearby devices.
4 Touch a device to connect.
5 If necessary, touch Pair or enter the device passkey
(like 0000) to connect to the device. When the device is connected, the Bluetooth connected indicator appears in the status bar.
To reconnect a device you’ve connected before, just turn it on.
24 Connections
Settings
.
>
Bluetooth settings
Bluetooth
(or touch
, if it is off). Touch a
>
Wireless & networks
Bluetooth
if it is
>
>
To disconnect a device, just turn it off.
Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

Wi-Fi

To connect Wi-Fi networks, touch Menu >
Wireless & networks
>
>
Wi-Fi settings
is off). Touch a network that your phone found, to connect it.
(touch
Settings
Wi-Fi
, if it

Wi-Fi hotspot

Note: Your phone may not have this feature. Check with your service provider for details.
To make your phone a hotspot that other devices can use to connect to the Internet, touch Menu >
Settings
>
hotspot Portable Wi-Fi hotspot
Wireless & networks
. Then, choose to enable
Note: Keep it secure. To protect your phone and hotspot from unauthorized access, it is strongly recommended that you set up hotspot secure), including password.
>
Tethering & portable
USB tethering
.
Security (WPA2
or
is the most

Wi-Fi modes

For those who like to get a bit more technical, your phone supports the following Wi-Fi modes:
802.11b, g, n.

Cable connections

You can use a cable connection to transfer songs, pictures, or other files between your phone and computer. You will need a:
Microsoft™ Windows™ PC or Apple™ Macintosh™.
Data cable with a standard USB connector on one
end and a micro USB connector on the other end.
microSD memory card inserted in your phone, as
shown in “Assemble & charge” on page 3.
Tip: To see the available memory on your memory card, from the home screen touch Menu >
Settings
>
Storage
.
To connect your phone and computer with a cable:
1 Insert a memory card in your
phone, then connect your phone’s micro USB port to a USB port on your computer.
Note: If your computer asks for your phone’s driver files, you can download them from www.motorola.com/support
.
2 Your phone should show in the status bar. Flick
down the status bar, touch the to enable your phone’s memory card.
3 On your computer, open a program (like Windows™
Media Player for music files, or Microsoft™ Windows™ Explorer to drag and drop other files) and use it to transfer your files.

Mobile networks

You should not need to change any network settings. Contact your ser vice provider for help.
Settings
From the home screen, touch Menu >
Wireless & networks > Mobile networks
options for roaming networks, network selection, operator selection, and access point names.
Note: To make any call, the phone must be connected to a cellular voice network enabled for the region that you are in.
to show
>
25Connections

Security

Lock screen with a pattern, PIN, or password
Set up screen lock
Show password as you type
Turn off ephemeris auto download
Visible passwords
Credential storage
Screen unlock
Passwords
Location & security settings
Allow applications to access secure certificates and other credentials
Use secure credentials
Install encrypted certificates from SD card
Install from SD card
Set a lock pattern, PIN, or password required to wake up the screen.
help keep your phone safe
Note: You can make emergency calls on a locked phone (“Contacts” on page 12). A locked phone still rings, but you need to unlock it to answer.

Quick start: Security

From the home screen, touch Menu >
Location & security
To set a lock pattern, PIN, or password that you must enter whenever you wake up the screen, touch Menu >
up screen lock
the pattern, PIN, or password.
26 Sec urity
.
Settings
>
Location & security
. Follow the prompts to enter and confirm
Settings
>
>
Set

Reset

To reset your phone to factory settings and erase all the data on your phone, touch Menu >
Privacy
>
Factory data reset
>
Warn in g: All downloaded apps and user data on your phone will be deleted.
Settings
Reset phone
>
.

Tips & tricks

a few handy hints

General tips

Touch Search in the home screen to search
across your apps, contacts, web, and maps—or just enter the address for a place or a web page. Touch Search in Google and other apps to search within the app.
Use folders to organize shortcuts and contacts on
your home screen.
Touch and hold a blank spot on your home screen, then touch
folder
folder icon.
Touch and hold Home to show your most recent apps.
Touch and hold the status bar at the top of your phone
to show the date.
To change which location information your phone
uses, touch Menu >
security
To back up your app data, passwords, and other
settings to Google servers, touch Menu >
Settings
Folders
, touch and hold a shortcut, then drag it to the
.
>
Privacy
Play Store, Messaging, Music
. To move shortcuts into a
Settings
>
Location &
>
Back up my data
.
,
New

Battery tips

Your phone is like a small computer, giving you a lot of information and apps, at 3G speed, with a touch display! Depending on what you use, that can take a lot of power.
To start getting the most out of your battery, touch
Battery Manager
>
Performance mode
battery use, is low, or and wireless connections during off-peak hours.
To save even more battery life between charges, you could reduce:
recording or watching videos, listening to music, or
widgets that stream information to your home screen,
Bluetooth™ use: touch Menu >
Wi-Fi use: touch Menu >
GPS use: touch Menu >
Nighttime saver
taking pictures.
like news or weather.
Wireless & networks
networks
security
>
Battery mode
for constant data transfer and
Maximum battery saver
>
Wi-Fi
>
Use GPS satellites
if you want to limit your data
>
Bluetooth
(turn off).
. Choose
when your battery
Settings
(turn off).
Settings
>
Settings
>
(deselect).
Location &
>
Wireless &
27Tips & tricks
network searching: if you are out of coverage, to keep
your phone from looking for networks, press and hold Power >
Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/or Bluetooth back on, if permitted by your airline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode. Emergency calls to your region's emergency number can still be made.
display brightness: touch Menu >
Display
display timeout delay: touch Menu >
Display
28 Tools
Airplane mode
>
Brightness
>
Screen timeout
.
Settings
> (dimmer setting).
> (shorter setting).
>
Settings
>

Tools

helping you stay in control

Accessibility

See, hear, feel, and use. Accessibility features are there for everyone, helping to make things easier.
Note: For general information, accessories, and more, visit www.motorola.com/accessibility
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Double-touch Home or
touch > and then a contact name or phone number. Or, say a command from the list shown, like “
Go To
•Search: Touch and hold Search , then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch , then say what you want to type.
Tip: Speak naturally, but clearly. Use the microphone in a similar way to a speakerphone, so no need to shout or hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on page 29.
Voice Commands
”.
.
. To dial, say “
Send Text
Call
” or
Voice readouts (TalkBack)
Your navigation and selections, read out loud.
To turn on voice readouts (similar to TalkBack), touch Menu > to enable the settings, then touch
Note: You may be asked to download additional “text-to-speech” software (data charges may apply).
To use voice readouts:
• Menus and screens: In menus and screens, touch an
item to highlight it (the item will be read out loud), and double-touch to open it.
Note: Touch a home screen widget or shortcut to open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you flick the notifications bar
down, all notifications are read out loud.
Tip: Navigate through your apps and menus to hear how voice readouts work on your phone.
To change your voice settings, see “Voice settings” on page 29.
Settings >Accessibility
. Touch
TalkBack
Accessibility
.
Caller ID
When you want to hear who’s calling, assign a unique ringtone to a contact—touch
Dialer> Contacts
, open
a contact, then touch Menu > listed under
To change your voice settings, see “Voice settings” on page 29.
Additional info
Edit
.
Voice settings
Personalize your voice settings:
• Voice recognition: Touch Menu >
Voice input & output >Voice recognizer settings
> From here, you can set options like language and censorship.
• Voice commands: Touch >
>Menu > recognition of your voice ( like prompts and shortcuts.
•Text-to-speech: Touch Menu >
input & output
you can set options like speed and language.
Settings
. From here, you can refine
>
Text-to-speech settings
Voice Commands
Adaptation
Volume & vibrate
Choose volume and vibrate settings that work for you. Touch Menu >
•Volume: Touch
Tip: To set separate ring and notification volumes,
uncheck
• Vibrate: Select
Settings >Sound
Volume
and use the sliders.
Use incoming call volume for notifications
Vibrate
to feel your phone ring.
:
. Ringtones are
Settings
) and set options
Settings >Voice
. From here,
.
.
29Tools
Zoom
Get a closer look. Open a magnification window that you can drag around the screen, or pinch to zoom in on maps, web pages, and photos.
• Magnification window: Touch Menu >
Accessibility
> settings, then touch
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out, drag your fingers together.
. Touch
Accessibility
Magnifier Mode
to enable the
Settings
.
Messages
From a simple text message to IM, email, and more. Create, send, and receive them all, in one place.
Find it: >
And to make text entry even easier, you can use features like auto-complete, auto-correct, and auto-punctuate—from the home screen, touch Menu > course if you don’t want to type at all, then use your voice—touch on the touchscreen keypad.
Messaging
Settings >Language & keyboard
. Of
Display brightness
Set a brightness level that works for you. Touch Menu > that your own level.
Settings >Display >Brightness
Automatic brightness
is unchecked so you can set
. Make sure
Touchscreen & keys
All these touch features are great, and sometimes it’s nice to hear or feel your touches too. Touch Menu
Settings >Sound
>
• Touchscreen: To hear screen touches (click), select
Audible selection
•Keys: To feel key touches (vibrate), select
feedback
• Screen lock: To hear when you lock/unlock the screen
(click), select
30 Tools
:
.
.
Screen lock sounds
Haptic
.
Hearing aids
To help get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for Hearing Aids” printed on it, then please read the following guidance.
Note: Ratings are not a guarantee of compatibility, see ”Hearing Aid Compatibility with Mobile Phones” in your legal and safety information. You may also want to consult your hearing health professional, who should be able to help you get the best results.
• Call volume: During a call, press the side volume
keys to set a call volume that works for you.
• Position: During a call, hold the phone to your ear as
normal, and then rotate/move it to get the best position for speaking and listening.
TTY
You can use your phone in TTY mode with standard teletype machines. Touch Menu >
settings > TTY mode
TTY full
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage information.
: Type and read text on your TTY device.
TTY HCO
: Hearing-Carry-Over—type text on your TTY device and listen to voice replies on your phone’s speaker.
TTY VCO
: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
and select the mode you need:
Settings >Call
Apps
Want more? No problem. Google Play Store provides access to thousands of apps, and many provide useful accessibility features.
Find it: >
Select a category or touch Search to find the app you want.
Tip: Choose your apps carefully, from trusted sites like Google Play Store, as some may impact your phone’s performance.
Play Store
31Tools

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding to touches and key presses, try a quick reset. Press and hold Power , then touch cover and battery (“Assemble & charge” on page 3), then replace and turn on your phone as usual.

Service & repairs

If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/repair www.motorola.com/support select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
32 Troubleshooting
Restart
, or remove the back
(United States) or
(Canada), where you can

Safety, Regulatory & Legal

032375o

Battery Use & Safety

Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If your mobile device uses a non-removable main battery (as s tated in your product information), details related to handling and replacing your battery should be disregarded—the battery should only be replaced by a Motorola-approved service facility, and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage.
battery safety issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to c hange the form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery as this can damage the batte ry.
• Don’t let the mobile device or battery c ome in contact with liquids.*
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery nea r a heat source.*
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
dryer or microwave oven.
DOs
• Do a void leaving your mobile device in your car in high temperatures.*
• Do a void dropping the mobile device or battery.*
on a hard surface, can potentially cause damage.*
• Do c ontact your service provider or Motorola if your mobile device o r battery has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your conditions.
mobile device
If metal objects, such as j ewelry, stay
Dropping these items, especially
can resist damage from these
Most
Liquids can
High temperatures
, such as a hair
Important: Motorola recommends you always use Motorola-branded batteries and chargers for quality assurance and safeg uards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram. If you see a message on your display such as
Unable to Charge
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
important for safety, it benefits the environment. You can recycle your used batteries in many retail or service provider locations. Additional information on proper disposal and recycling can be found at
Disposal:
Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling cente r or national recycling organizat ions for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.

Battery Charging

Battery Charging
Notes for cha rging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient battery charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.
, take the foll owing steps:
www.motorola.com/recycling
Motorola’s warranty does not cover
Invalid Battery
Proper battery disposal is not only
or

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. In some circumstances, third party accessories can be dangerous and may void
33Safety, Regulatory & Legal
your mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/products

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these products.
While driving, NEVER:
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device
Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
End your call or other task if you cannot concentrate on driving. Remember to follow the “Smart Practices While Driving” at www.motorola.com/callsmart
(in English only).
before
driving.

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks. Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects. Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation. If you or someone in your family has experienced seizures or blackouts, please consult with your physician before using an application that produces flashing-light effects on your mobile device.
34 Safety, Regulatory & Legal

Caution About High Volume Usage

Warning:
Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Children

Keep your mobile device and its accessories away from small children.
products are not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
your mobile device, you may want to monitor their access to help prevent:
Exposure to inappropriate apps or content.
Improper use of apps or content.
Loss of data.
Similar to a computer, if an older child does use
These

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.

Operational Warnings

032374o
032376o
032375o
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries, unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.
Do not use tools.
Symbol Definition
For indoor use only.

Radio Frequency (RF) Energy

Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits. Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions:
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.
www.motorola.com
.
35Safety, Regulatory & Legal
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker or defibrillator, consult your healthcare provider and the device manufacturer’s directions before using this mobile device. Persons with implantable medical devices should observe the following precautions:
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Regulatory Information

Your Motorola mobile device is designed to comply with national and international regulatory requirements. For full compliance statements and details, please refer to the regulatory information in your printed product guide.

Specific Absorption Rate (FCC & IC)

SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
36 Safety, Regulatory & Legal
Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below:
Head SAR XT556 CDMA 1900, Wi-Fi, Bluetooth
Body-worn SAR XT556 CDMA 1900, Wi-Fi, Bluetooth
During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value. If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at

FCC Notice to Users

FCC Notice
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
XT557 CDMA 1900, Wi-Fi, Bluetooth
XT557 CDMA 1900, Wi-Fi, Bluetooth
www.motorola.com/rfhealth
1.48 W/kg
1.49 W/kg
1.45 W/kg
1.33 W/kg
.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.

Industry Canada Notice to Users

Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.

Software Notices

Software Copyrig ht Notice
Warning against unlocking the bootloader or altering a product's operating system software:
Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting therefrom will be covered by warranty.
Important FCC information:
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR le vels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the product is held or used in proximity to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant.

Location Services

GPS & AGPS
The following information is applicable to Motorola mobile devices that provide location based functionality. Location sources can include GPS, AGPS and Wi-Fi.
You must not make or enable any changes to the product that
Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details. Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with location technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location. AGPS has limitations and
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.

Navigation

Navigation
The following information is applicable to Motorola mobile devices that provide navigation features. When using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road
might not work in your area
. Therefore:
37Safety, Regulatory & Legal
conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.

Privacy & Data Security

Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
• Monitor access
may have unmonitored access. Use your device’s security and lock features, where available.
• Keep software up to date
patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.
• Secure Personal Information
various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device.
Note:
www.motorola.com/support
• Online accounts
MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available).
• Applications an d updates
trusted sources only. Some apps can impact your phone’s performance and/or have access to private information including account details, call data, location details and network resources.
•Wireless
networks. Also, when using your device as a hotspot (where available) use network security. These precautions will help prevent unauthorized access to your device.
• Location-based information
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See “Location Services” for more details.
• Other information your devic e may transmit
and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola.
38 Safety, Regulatory & Legal
—Keep your mobile device with you and do not leave it where others
—If Motorola or a software/application vendor releases a
—Your mobile device can store personal information in
For information on how to backup or wipe data from your mobile device, go to
—Some mobile devices provide a Motorola online account (such as
—Choose your apps and updates carefully, and install from
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
—Mobile devices enabled with location based
—Your device may also transmit testing
If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at your service provider.

Use & Care

Use & Care
Your mobile device is designed to resist damage from exposure to certain rugged conditions, as stated in your product information. However, to help care for your mobile device avoid prolonged or extreme exposure to those conditions and please observe the following:
protection
To help protect your mobile device, always make sure that any battery, connector and compartment covers are closed and secure.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as this may damage the mobile device.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

Recycling

Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling
privacy@motorola.com
, or contact
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

California Perchlorate Label

Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There is no special handling required by consumers.
(in English only).

Hearing Aid Compatibility with Mobile Phones

Hearing Aid Compatibility
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment battery model. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or phone retailer. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Software Copyright

Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Content Copyright

Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.

Open Source Software Information

OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request
39Safety, Regulatory & Legal
in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY, INC. OSS Management 600 North US Hwy 45 Libertyville, IL 60048 USA The Motorola website information regarding Motorola's use of open source. Motorola has created the interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please press Menu Key > >
Open source licenses
self-contained applications that present supplemental notices for open source packages used in those applications.

Export Law Assurances

Export Law
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Product Registration

Registrati on
Online Product Registration: www.motorola.com/us/productregistration Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.
40 Safety, Regulatory & Legal
opensource.motorola.com
opensource.motorola.com
Settings >About phone >Legal information
. In addition, this Motorola device may include
(in English only) also contains
website to serve as a portal for
(in English only)

Service & Repairs

If you have questions or need assistance, we're here to help. Go to
www.motorola.com/repair www.motorola.com/support customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please
contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online Customer Suppor t section of Motorola's consumer website at
www.motorola.com
(United States) or
(Canada), where you can select from a number of
.

Motorola Mobility Inc. Limited Global Warranty Mobile Phones

Warranty
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not transfe rable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone ("Product") against defects in materials and workmanship, under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period"). Repairs made under this Limited Warranty are covered for the balance of the original Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered only for the duration of the original Warranty Period. This Limited Warranty is only available in the country where the Product was purchased. Motorola may provide service outside the country of purchase, to the extent that it is possible and under the terms and conditions of the country of purchase. This Limited Warranty applies only to new Products which are a) manufactured by or for Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to them; b) purchased by consumers from an authorized reseller or distributor of Motorola Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the applicable Warranty Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no charge, the defect or damage using new, used or reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the Product with a replacement Product that is new or which has been reconditioned/refurbished or otherwise remanufactured from new or used parts and is functionally equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty process, shall become the property of Motorola, and may not be returned. When a replacement or refund is given, the Product for which the replacement or refund is provided must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
time unless failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and batteries that leak are covered by this warranty. (b)
Cosmetic damage
cosmetic damage. (c)
Damage caused by use with non-Motorola products.
from the use of non-Motorola branded or certified Products, accessories or other peripheral equipment, including without limitation housings, parts, or software, are excluded from coverage. (d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
operating the Product outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but only to the extent the damage was not caused by incorrectly securing the phone's protective elements or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the Products for commercial rental purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage. (e)
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way, including but not limited to tampering with or altering the software, by someone other than Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the foregoing, any Product which has had its bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock the bootloader or alter such
, such as batteries or protective coatings designed to diminish over
, including but not limited to scratches, dents, cracks or other
Defects or damage that result
; including but not limited to: (i) improper usage or operation (e.g.
Defects or damage resulting from service,
41Safety, Regulatory & Legal
operating system, is not covered by this warranty, regardless of whether such modifications are authorized, approved, or otherwise sanctioned by Motorola. (f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Motorola from determining whether such Products are covered under the terms of this Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is not covered by this warranty. (g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication
service or network you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all other software of any kind.
provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any kind. The Limited Warranty does not apply to any non-Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise required by applicable local law. (j)
Products that hav e been refurbished, recondit ioned, or remanufactured
Products repaired or replaced pursuant to the terms of this Limited Warranty. If damage is outside the scope of warranty coverage, repair services may be available, but all costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
42 Safety, Regulatory & Legal
Products that have been altered in any manner so as to prevent
Software distributed by Motorola is
, except for
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR JURISDICTION.
• DATA BACKUP:
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING THE BOOTLOADER O R ALTERING A PRODUCT'S OPERATING SYSTEM SOFTWARE:
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
MOTOROLA STRONGLY
YOU MUST NOT MAKE OR ENABLE ANY CHANGES

Copyright & Trademarks

Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-734-5870 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Note:
The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Play, Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google Goggles, Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar, and Android are trademarks of Google, Inc. All other product or service names are the property of their respective owners. © 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola DEFY XT (XT556, XT557) Manual Number: 68016773001-A
43Troubleshooting
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