Motorola WPCI810G User Manual

User Guide

WPCI810 Wireless PCI Adapters WPCI 810G and WPC I 810GP

WPCI810G

WPCI810GP

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.

CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND

TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL. This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the

product. Postpone router installation until there is no risk of thunderstorm or lightning activity in the area. Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords,

damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where

they are attached to plugs and convenience receptacles, and examine the point where they exit from the product. Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this equipment on a stable surface.

When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following

• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions.

Retain the instructions for future reference.

• Comply with all warning and caution statements in the instructions. Observe all wa rning and caution symbols that are affixed to this equipment.

• Comply with all instructions that accompany this equipment.

Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a

•

lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will prevent damage to the product due to lightning and power surges.

• Operate this product only from the type of power source indicated on the product’s ma rking label. If you are not sure of the type of power supplied to

your home, consult your dealer or local power company.

• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe

operating condition.

It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes. Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet. Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove

dust. This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with

regulations, the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.

Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device free from vibration and dust.

Installation must at all times conform to local regulations.

FCC Compliance Class B Digital Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

Motorola, Inc., Broadband Communications Sector, 101 Tournament D r ive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the WR850G/GP, WE800G, WA 840G/GP, WN825G/GP, WPCI810G/GP, WU830G, and BR700 comply with 47 CFR Parts 2 and 15 of the FCC Rules as Class B digital devices. These devices comply with Part 15 of FCC Rules. Operation of these devices is subject to the following two conditions: (1) These devices may not cause harmful interference, and (2) these devices must accept any interference that m ay cause undesired operation.

Wireless LAN Information

The WR850G/GP, WE800G, WA840G/GP, WN825G/GP, WPCI810G/GP, and WU830G Wireless LAN products are wireless network products that use Direct Sequence Spread Spectrum (DSSS) radio technology. These products are designed to be inter-operable with any other wireless DSSS type product that complies with:

• The IEEE 802.11 Standard on Wireless LANs (Revision B and Revision G), as defined and approved by the Institute of Electrical Electronics

Engineers.

• The Wireless Fidelity (WiFi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).

Wireless LAN and your Health

The WR850G/GP, WE800G, WA840G/GP, WN825G/GP, WPCI810G/GP, and W U 830G, like other radio devices, emit radio frequency electromagnetic energy, but operate within the guidelines found in radio frequency safety standards and recommendations.

Restrictions on Use of Wireless Devices

In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.

If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for authorization to use the device prior to turning on the equipment.

The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user.

The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.

FCC Certification

The WR850G/GP, WE800G, WA840G/GP, WN825G/GP, WPCI810G/GP, and WU830G contain a radio transmitter and accordingly have been certified as compliant with 47 CFR Part 15 of the FCC Rules for intentional radiators. Products that contain a radio transmitter are labeled with FCC ID and the FCC logo.

Caution: Exposure to Radio Frequency Radiation. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person’s body (including hands, wrists,

feet and ankles) must be at least 20 cm (8 inches).

Canada - Industry Canada (IC)

The wireless radio of this device complies with RSS 210 and RSS 102 of Industry Canada. This Class B digital device complies with Canadian ICES-003 (NMB-003). Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola

to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me, Windows XP, Windows 95, Windows 98, Windows 98SE, Windows NT, Windows 2000, DirectX, MSN, and NetMeeting are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Cisco is a r Compatibility Alliance, Inc. AOL is a registered trademark and Instant Messenger is a trademark of America Online, Inc. QuickTime is a registered trademark of Apple Computer, Inc. Net2Phone is a registered trademark of Net2Phone, Inc. Battle.net is a registered trademark of Blizzard Entertainment. Unix is a registered trademark of The Open Group. The following websites are not sponsored, affiliated, or controlled by Motorola: www.dyndns.org, www.changeip.com, and www. ntp.org. All othe r product or service names are the property of their respective owners.

egistered trademark of Cisco Systems, Inc. Wi-Fi is a registered trademark of Wireless Ethernet

Section 1: Overview ____________________________________ 1-1

Features..............................................................................................................................................1-2

Understanding Your User Guide.......................................................................................................1-2

Box Contents......................................................................................................................................1-2

Simple Home Network Diagram........................................................................................................1-3

Wireless Connections........................................................................................................................1-3

PCI Adapter Card Physical Description...........................................................................................1-4

Top and Front of PCI Adapter Card..............................................................................................1-4

Adapter Card Label.......................................................................................................................1-5

Section 2: Installation ___________________________________ 2-1

Before You Begin...............................................................................................................................2-1

Enterprise Users...........................................................................................................................2-1

Small Office/Home Office Users ...................................................................................................2-2

Security Options ................................................................................................................................2-2

Security Example..........................................................................................................................2-2

Installing Your Card...........................................................................................................................2-4

Device Configuration Setup..............................................................................................................2-5

Section 3: Configuration_________________________________ 3-1

Icon Description............................................................................................................................3-2

Configuration Screen Differences.................................................................................................3-2

Enabling the Motorola Wireless Configuration Utility ....................................................................3-3

Connecting to an Existing Wireless Network..................................................................................3-4

Configuring a New Wireless Network...............................................................................................3-5

Modifying Properties for a Configured Wireless Network..............................................................3-9

Performance Enhancement.............................................................................................................3-11

Controlling the Radio.......................................................................................................................3-12

Preferred Networks – Setting up the Connection Order...............................................................3-13

Move Up and Move Down buttons..............................................................................................3-14

Import and Export Networks Into and Out of Your Preferred Networks.......................................3-14

Exporting Networks.............................................................................................................................3-14

Importing Networks.............................................................................................................................3-15

Advanced Selection Rules..........................................................................................................3-16

Removing a Network from Your Preferred Network List ..............................................................3-17

Viewing Site Monitor Information...................................................................................................3-18

Viewing Link Status.........................................................................................................................3-20

WPCI810 I

Contents

Viewing Network Statistics .............................................................................................................3-21

Diagnostics.......................................................................................................................................3-22

Viewing Utility and Driver Version Information.............................................................................3-23

Advanced Configuration of the Wireless Network Adapter .........................................................3-24

Section 4:Troubleshooting_______________________________ 4-1

Contact Us....................................................................................................................................4-1

Hardware Solutions ...........................................................................................................................4-1

My computer is experiencing difficulty connecting to the wireless network. .........................................4-1

I would like to see if my Internet connection is live. ..............................................................................4-2

Software Solutions ............................................................................................................................4-3

How do I enable LEAP for my corporate network?...............................................................................4-3

Section 5:Glossary _____________________________________ 5-1

II WPCI810

Section 1: Overview

Congratulations on purchasing the Motorola® Wireless PCI Adapter WPCI810GP or the Motorola Wireless PCI Adapter WPCI810G.

With the WPCI810, desktop computer users can quickly join a wireless home or small office network. This device inserts into your computer’s available PCI slot and delivers a continuous, wireless network connection. Once connected, you can access a single broadband connection with everyone else on the network. You can also share files, pictures, printers and more. You will need one WPCI810 for each desktop computer.

The WPCI810 complies with the 802.11b and the nearly 5-times-faster 802.11g wireless standard. With Wi-Fi robust and secure, giving you the confidence to communicate without fear that the signal could be compromised.

The WPCI810GP comes loaded with Performance Enhancement technology that accelerates your wireless network and your fun. This new technology boosts wireless performance among compatible Motorola devices to up to 35% faster than over standard

802.11g networking. Your adapter incorporates the latest technology into an easy to install, upgradeable package.

After installing the PCI adapter card, you will have the ability to wirelessly connect to your network to receive and send emails and to print documents to work or play on your PC without restrictions.

Wireless PCI Adapter WPCI810

Protected Access (WPA™) supported, your wireless connections are

WPCI810 1-1

Section 1 Overview

Features

The WPCI810 has the following features:

 CD-ROM based Installation Wizard to provide easy installation

 Device Configuration and Status Utility

 Wireless communication protection using firm Wi-Fi

Protected Access (WPA), Wi-Fi

Protected Access version 2 (WPA2™), 802.1X, and Wired Equivalent Privacy (WEP) security algorithms.

 Compatibility with both 802.11g and 802.11b network standards

 Upgradeable driver to stay current with the latest specifications

Understanding Your User Guide

The User Guide is subdivided into the following sections:

Overview

Describes the WPCI810 and its functions, the technology used, and recommended practices for using it.

Installation

Provides instructions for installing the hardware and setting up the firmware to get your adapter up and running.

Configuration

Describes the Configuration and Status Utility that manages your WPCI810.

Troubleshooting

Glossary

Provides a list of frequently asked questions and possible solutions.

List of terms and acronyms.

Box Contents

Your box contains the following:

Antenna

CD-ROM

Motorola WPCI810G

Wireless PCI Adapter

Getting Started

Check

that your box contains

these items.

WPCI810G WPCI Antenna

(User Guide: Section 1)

CD-ROM

Quick Start Guide

Insert

the Installation Assistant CD-ROM

(User Guide: Section 2)

Install

the software for your unit

from the CD-ROM (User Guide: Section 2)

Insert

your card into the PC

(User Guide: Section 2)

WPCI810

Quick Start

Guide

1-2 WPCI810

Overview Section 1

Simple Home Network Diagram

Your Wireless PCI Adapter allows you to access files, printers, and an Internet connection on your network. A sample Local Area Network (LAN) is shown below:

In the example above, the Internet communicates with the modem which communicates with the router. The router acts as the gateway to your network, sending information to whichever device asks for information. The PCI adapter card enables your desktop computer to be part of the wireless network.

Wireless Connections

Your Wireless PCI Adapter uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 Wireless Fidelity (Wi-Fi). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard.

For example, your PCI adapter card can work with both the ‘b’ and ‘g’ specifications. The

802.11b specification transmits data rates up to 11 Mbps while the 802.11g specification transmits data rates up to 54 Mbps. Both standards operate in the 2.4 GHz range. These are theoretical speeds so your performance may vary.

A Word About Data Rates: Data rate is the speed at which individual bits of data flow through a channel. It is not the same speed at which entire files are uploaded or downloaded. These speeds will vary, and are often less than the maximum data rate. Upload and download speeds are affected by several factors including, but not limited to the capacity of and the services offered by your cable operator or broadband service provider, channel capacity, network traffic, computer equipment, type of server, number of connections to server, and availability of Internet router(s).

WPCI810 1-3

Section 1 Overview

PCI Adapter Card Physical Description

Top and Front of PCI Adapter Card

The following illustration shows the top and front view of the WPCI810:

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802.11g COMPATIBLE

ANT

ACT.

MODEL: WPCI810G

PART NUMBER: 498467-001-00

S/N: PPPPMMYJJJSSSS SCAABBCCCC

MAC: AB CD EF 01 23 45

Teste d to co mply With F CC Standa rds

For Home Or Office Use This device is approved as Motorola Model WPCI810G

FCC ID: F2NWPC I810G

Made in Taiwan

The WPCI810 has the following features:

Feature Description

ANT Connection for the antenna

ACT Indicates the activity of the wireless network traffic

1-4 WPCI810

Overview Section 1

Adapter Card Label

The following illustration shows the label on the WPCI810:

HIGH PERFORMANCE DATA RATE UP TO 54 Mbps / 802. 11g COMPATIBLE

MODEL: WPCI810G

PART NUMBER: 498467-001-00

S/N: PPPPMMYJJJSSSSSCAABBCCCC

MAC: AB CD EF 01 23 45

MAC Address

Tested to comply With FCC Standards

For Home Or Office Use This device is approved as Moto rola Model WPCI810 G

FCC ID: F2 NWPCI81 0G

Made in Taiwan

The following describes the features on the WPCI810 label:

Feature Description

Label Includes the model number, part number, serial number, and MAC

Address

MAC Address Location of the PCI adapter card’s MAC Address

WPCI810 1-5

Section 2: Installation

Before You Begin

You need to collect information so that you can set up your WPCI810 correctly. Depending upon where you are connecting, the type of information required is divided between business (enterprise users) and home settings (small office/home office).

Also, you need to consider the type of security to enable for your wireless connection. A discussion of the types of security available follows this section.

Enterprise Users

Obtain the following information from your network administrator:

 Network names (SSID) of the specific wireless networks to which you are going to

connect.

 WPA (Wi-Fi Protected Access) wireless network key information (may include network

authentication type, encryption type, network key) for any WPA-enabled networks to which you want to connect.

 WEP (Wired Equivalent Privacy) wireless network key information (network key) for any

WEP-enabled networks to which you want to connect.

 For Microsoft

 For a network account, the domain name, a user name, and password.

 An IP address (if not using a DHCP server).

 Networks connected to an authentication server, if any.

Windows® networking, the customer name and workgroup name.

WPCI810 2-1

Section 2 Installation

Small Office/Home Office Users

The access point that communicates with the WPCI810 has a pre-assigned network name (SSID) that the WPCI810 recognizes upon startup.

 If you are setting up a new wireless network with WEP security, the WPCI810 should

use the same network key you used for your network.

For more information on WEP security, see “Security Options.”

 If you are connecting to an existing WEP-enabled network, obtain the network key from

the access point.

 If you are connecting to a WPA-enabled access point, obtain the WPA (Wi-Fi Protected

Access) wireless network key information (network authentication type, encryption type, network key) from the access point.

Security Options

The WPCI810 is designed for both the home user and business. WPA (Wi-Fi Protected Access) protocol is designed into the WPCI810. WPA is a powerful, standards-based, interoperable security technology for wireless local area networks (the subset of the future IEEE Std 802.11i standard) that encrypts data sent over radio waves.

The WPA protocol was developed to overcome the weaknesses of the WEP (Wired Equivalent Privacy) protocol. Both protocols require the use of network key information, and either protocol can be enabled or disabled, depending on the type of network connection being made.

Various options are available for selecting network authentication and data encryption. It is important for you to understand these options when deciding which (if any) security protocol to use.

Security Example

If you want to use a more secure protocol, the wireless network to which you are connecting must also support that protocol. For example, you decide to enable WPA-PSK on your WPCI810, a good choice because of the robust security WPA-PSK offers. However, the slightly older wireless network you want to connect to only supports WEP, which means that you cannot use WPA (and should use WEP) because the security protocols must match between the network adapter and the access point.

2-2 WPCI810

Installation Section 2

The options supported by the adapter:

Network Authentication Data Encryption

Option Description Option Description

Open

Shared

WPA

A network can be set up either to use or not use a network key for data encryption. WEP is the type of encryption used. Open WEP is the first-generation basic level security for wireless networks.

The network operates in Shared Key authentication mode when a network key is used for data encryption. Data encryption can be enabled or disabled. WEP is the type of encryption used. The Shared Key authentication mode is the least secure.

The network operates in IEEE 802.1x authentication mode. This mode is for environments with a Remote Access Dial-In User Service (RADIUS) infrastructure.

This environment requires heavy technical support to set up and maintain and is used by large corporations.

In a RADIUS environment, various Extensible Authentication Protocols (EAPs) are supported. These may include TLS, TTLS, PEAP, and LEAP.

Disabled No encryption

used.

WEP A network key

used.

Disabled No encryption

used.

WEP A network key

used.

TKIP A network key

used (more secure).

AES A network key

used (most secure).

WPAPSK

For infrastructure environments without the RADIUS infrastructure. WPA-PSK supports the use of a pre-shared key. WPA-PSK choice negotiates the security parameters with associated wireless access point, either in Wi-Fi or Wi-Fi

Protected Access version 2 (WPA2)

Protected Access (WPA)

TKIP A network key

used (more secure).

AES A network key

used (most secure).

depends on the access point capability. If access point supports both WPA-PSK and WPA2-PSK, the wireless adapter will negotiate for a stronger suite, which is WPA2PSK.

WPCI810 2-3

Section 2 Installation

Installing Your Card

To install your wireless adapter card:

1 Insert the supplied CD-ROM into the CD-ROM drive. The software automatically starts

the Installation Wizard program.

2 Follow the prompts to setup your adapter card.

If Windows and direct Windows to its proper location (for example, D:\WIN98).

3 When prompted, power down the PC and then unplug the electrical connection to install

the adapter card.

4 Using the instructions you received with your desktop PC, remove the cover from your

desktop PC.

5 Locate an empty PCI slot in your desktop PC.

6 Using the instructions that came with your desktop PC, install the adapter card. The

following illustration is an example of how to install the card:

98SE prompts you for the original Windows CD-ROM, insert the CD-ROM,

7 Re-attach the cover to your desktop computer.

2-4 WPCI810

Installation Section 2

8 Attach the antenna by aligning the threads on the antenna with the threads on the ATN

connector and turning the antenna clockwise until the antenna is attached to the connector.

9 Return power to the PC and complete the installation instructions supplied on the

CD-ROM.

Device Configuration Setup

After installing the adapter card and software, you are now able to connect to wireless networks. Refer to Section 3: Configuration for information on how to create detailed connectivity profiles so you can connect to a wireless network, set up security, and set up modes of operation.

WPCI810 2-5

Section 3: Configuration

You can use the information in this section to:

 Discover available wireless networks

 Setup operation modes

 Create connectivity profiles

 Setup security

 Monitor the wireless network/environment

 Perform diagnostic discovery

The screenshots shown may look slightly different from the ones in your version of the software.

WPCI810 3-1

Section 3 Configuration

Icon Description

The icon in your system tray (the area at the bottom right of your screen in your Task Bar) allows you to view the status of the wireless connection and access the Motorola Wireless Configuration Utility.

System Tray Icon

The following table describes the icons used by the utility.

Antenna Icons

The radio transmitter has been disabled from the utility. To enable, access the utility’s Wireless Networks tab.

There are no networks available.

The signal strength is Very Low.

The signal strength is Low.

The signal strength is Good.

The signal strength is Very Good.

The signal strength is Excellent. The small bars on either side of the antenna indicate network activity. The bar on the left indicates receive and the bar on the right indicates transmit.

Wireless Network Icons

The infrastructure network is connected and communicating.

The infrastructure network is configured or available, but not communicating.

The infrastructure network is not available.

The ad-hoc network is connected.

The configured ad-hoc network is not available.

Configuration Screen Differences

Windows® 2000 and Windows XP™ interactive configuration screens differ from Windows capabilities of the Windows 2000 and Windows XP operating systems that do not exist on the Windows 98SE and Windows Me operating systems.

3-2 WPCI810

98SE and Windows Me® for some operations. These differences are due to

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