Motorola WA840G User Manual
UserGuide
WirelessAccessPoint
WA840G
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE
EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT.
CAUTION: TO ENSURE REGULATORY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND
TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
This device must be installed and used in strict accordance with the manufacturer’s instructions as described in the user documentation that comes with the
product.
Postpone router installation until there is no risk of thunderstorm or lightning activity in the are a.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords,
damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords where
they are attached to plugs and convenience receptacles, and examine the point where they exit from the product.
Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord.
Place this equipment on a stable surface.
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
• Read all of the instructions {listed here and/or in the user manual} before you operate this equipment. Give particular attention to all safety precautions.
Retain the instructions for future reference.
• Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.
• Comply with all instructions that accompany this equipment.
• Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a
lightning storm, or when it is left unattended and unus ed for long periods of time, unplug it from the wall outlet, and disconnect the cable system. This will
prevent damage to the product due to lightning and power surges.
• Operate this product only from the type of power source indicated on the product’s marking label. If you are not sure of the type of power supplied to your
home, consult your dealer or local power company.
• Upon completion of any service or repairs to this product, ask the service technician to perform safety checks to determine that the product is in safe
operating condition.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is connected. This is to avoid damaging the equipment by
local lightning strikes and other electrical surges.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety
requirements of the country of use.
Installation of this product must be in accordance with national wiring codes.
Place unit to allow for easy access when disconnecting the power cord/adapter of the device from the AC wall outlet.
Wipe the unit with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
This product was qualified under test conditions that included the use of the supplied cables between system components. To be in compliance with regulations,
the user must use these cables and install them properly. Connect the unit to a grounding type AC wall outlet using the power adapter supplied with the unit.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from excessive heat and humidity and keep the device
free from vibration and dust.
Installation must at all times conform to local regulations.
FCC Compliance Class B Digital Device
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, the re is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interfere nce to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment.
Canadian Compliance
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe B
respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.
FCC Declaration of Conformity
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares under sole responsibility that the
WR850G, WE800G, WA840G, and BR700 comply with 47 CFR Parts 2 and 15 of the FCC Rules as a Class B digital device. This device complies with Part 15
of FCC Rules. Operation of the device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference that may cause undesired operation.
Copyright © 2003 Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation or adaptation) without written permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to
provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including
but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in
the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me and Windows XP
are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen
shots are used by permission of Microsoft Corporation. Wi-Fi is a registered trademark of W ireless Ethernet Compatibility Alliance, Inc. All other
product or service names are the property of their respective owners. © Motorola, Inc. 2003.
Contents
Section 1:Overview
Features ................................................................................................................ 1-3
Understanding Your User Guide......................................................................... 1-4
Box Contents........................................................................................................ 1-5
Wireless Connections.......................................................................................... 1-5
Access Point .......................................................................................................1-5
LAN1-5
TCP/IP.................................................................................................................1-6
Static IP Address...........................................................................................................1-6
Dynamic IP Address......................................................................................................1-6
Positioning Your Access Point ........................................................................... 1-7
Wireless Range...................................................................................................1-7
Technical Specifications................................................................................................1-8
Type of Networks.................................................................................................. 1-9
Access Point Mode..............................................................................................1-9
WDS Access Point Mode....................................................................................1-9
Access Point Physical Description................................................................... 1-10
Back of Access Point.........................................................................................1-10
Front of Access Point........................................................................................1-11
LED Description ................................................................................................1-12
Section 2:Installation
Hardware Setup.................................................................................................... 2-1
Antenna Installation.............................................................................................2-1
Access Point Physical Installation.......................................................................2-2
Horizontal Installation ....................................................................................................2-2
Vertical Installation ........................................................................................................2-3
Wall Mount Installation ..................................................................................................2-3
Electrical Connection to Access Point.................................................................2-7
Easy Software Setup............................................................................................ 2-7
Manual Software Setup........................................................................................ 2-8
Wired Connection to Access Point......................................................................2-8
Wireless Connection to Access Point..................................................................2-9
Configure Your Computers................................................................................ 2-10
Configuring Windows 98SE and ME .................................................................2-11
Configuring Windows 2000 ...............................................................................2-13
Configuring Windows XP...................................................................................2-16
WA840G I
CONTENTS
Configure Your Wireless Security Settings ......................................................2-19
Logging In .........................................................................................................2-19
Wireless Security Setup....................................................................................2-20
Section 3:Configuration
Using the Web-Based Configuration Utility ........................................................3-1
Logging In ...........................................................................................................3-1
Navigation...........................................................................................................3-2
Help, Restart, and Logout ...................................................................................3-2
Configuring Wireless Network Settings..............................................................3-3
Basic Wireless Configuration ..............................................................................3-3
Configuring Wireless Security Settings ...............................................................3-5
Monitoring Wireless Access Points...................................................................3-12
Advanced Wireless Configuration.....................................................................3-14
Configuring Control Panel Settings...................................................................3-17
Configuring Network Address ...........................................................................3-18
Configuring Device Security..............................................................................3-19
Updating Firmware............................................................................................3-20
Saving and Restoring Configuration Settings....................................................3-21
Section 4:Troubleshooting
Contact................................................................................................................4-1
Hardware Solutions...............................................................................................4-1
My computer is experiencing difficulty in connecting to the access
point.......................................................................................................................4-2
Software Solutions................................................................................................4-3
I would like to see if my Internet connection is live........................................................4-3
I cannot access the Configuration Utility for the access point. ......................................4-4
What if Pass Phrase isn’t supported? What do I enter for my
security? ................................................................................................................4-5
I cannot browse past the first screen of the Configuration Utility...................................4-6
Section 5:Glossary
II WA840G
Section 1:Overview
Congratulations on purchasing the Motorola Wireless Access Point
WA840G.
With the WA840G, you can network with everyone in your home or
small office — wirelessly. The centerpiece of a user-friendly wireless
network, the WA840G is a capable of providing data rates up to
54 Mbps, which is nearly 5 times faster than 802.11b networking.
Using the WA840G, you can effortlessly share files, pictures,
peripherals, printers and more with everyone else on the network. By
connecting a broadband modem (cable, DSL or other) and a router,
you can also share a single high speed Internet connection. That's
everyone online, all at the same time.
Because the access point is built with both the popular 802.11b
wireless standard and the new nearly 5-times-faster 802.11g
standard, your access point provides you the ultimate in flexibility and
speed. With Wi-Fi
connections are robust and secure, giving you the security to
communicate without fear that your signal might be compromised.
®
Protected Access (WPA) included, your wireless
Upgradeable firmware keeps the access point’s control software upto-date. The WA840G captures the latest technology in a package
that will stay current for many years, protect your home network, and
provide you with easy home network management.
WA840G 1-1
SECTION 1 OVERVIEW
Wireless Access Point WA840G
Your wireless access point offers these great features:
Wireless Connectivity
Connects your PC to your wireless network and allows you to
communicate unfettered. Using the 802.11g and 802.11b
wireless communication standards will ensure compliance with
current and future standards.
Secure Transmission
Protection against Internet intruders is crucial. The access point
supports single session encryption when communicating with just
the client, and it also supports network encryption when
communicating with surrounding wireless networks.
The access point supports Wi-Fi Protected Access (WPA) and
Media Access Control (MAC) filtering protocols, giving you the
choice to share your Internet connection with only those you
designate.
1-2 WA840G
OVERVIEW SECTION 1
Your Motorola Wireless Access Point WA840G connects and
protects you. Built-in security coupled with upgradeable firmware
ensures your access point will work for you for years to come.
A Word about Data Rates: Data rate is the speed at which individual
bits of data flow through a channel. It is not the same speed at which
entire files are uploaded or downloaded. These speeds will vary, and
are often less than the maximum data rate. Upload and download
speeds are affected by several factors including, but not limited to:
the capacity of and the services offered by your cable operator or
broadband service provider, channel capacity, network traffic,
computer equipment, type of server, number of connections to
server, and availability of Internet router(s).
Features
! CD-ROM based Installation Assistant for easy installation
! Web-based configuration of features using any web browser
! Compatibility with both 802.11g and 802.11b standards
! Wireless security using WPA, 802.1X Authentication, Temporal
Key Integrity Protocol (TKIP), and Advanced Encryption Standard
(AES)
! Wireless Distribution System (WDS) mode supporting
peer-to-peer communication with other WA840G or WR850G
devices
! Firmware upgrade to stay current with latest specification
! Easily extend your home network in the office or other places, for
example, at tradeshows
WA840G 1-3
SECTION 1 OVERVIEW
Understanding Your User Guide
The User Guide is divided into the following sections:
Overview Describes the access point and its functions, the
technology used, and the recommended methods
for positioning the access point.
Installation It is assumed that you will use the Installation
Wizard on the CD-ROM to setup your access point.
If not, refer to this section for instructions on getting
your access point up and running.
After you have completed this section, your access
point will be active and ready to work.
Configuration Describes the Configuration Utility that manages
your access point.
Glossary List of terms and acronyms.
1-4 WA840G
OVERVIEW SECTION 1
A
Box Contents
Your box contains the following:
CD-ROM
Power
Supply
ntenna
Ethernet
Cable
Base Station Stand
WA840G
Quick Start
Guide
Wireless Connections
Before installing your wireless access point, please take a few
minutes to review the wireless networking functions described in this
section.
Access Point
Generally, access points wirelessly connect networks together, such
as your network with the Internet. Or, by configuring multiple clients
such as laptops, each using their own access point, you are able to
create your own private wireless Ad-Hoc network.
LAN
Local Area Network. A local area network provides a full-time,
high-bandwidth connection over a limited area such as a home,
building, or campus. Ethernet is the most widely used LAN standard.
WA840G 1-5
SECTION 1 OVERVIEW
TCP/IP
Transmission Control Protocol/Internet Protocol (TCP/IP) comprises
the backbone of the Internet. IP moves packets of data between
nodes while TCP verifies delivery from client to server. The device
you hook up to your wireless access point will identify itself with an IP
address so that the network will know where to retrieve and deposit
requested information.
Static IP Address
A static IP address is a fixed address that is assigned manually to a
device on the network. Static IP addresses must be unique and
cannot be shared, therefore they are used in situations where the
address should never change, like print servers or PC servers.
Dynamic IP Address
A dynamic IP address is a temporary IP number, dynamically or
randomly generated by a DHCP server. The address lasts only as
long as the server allots, usually in the space of a day or two. When
the IP address expires, the client is automatically reassigned a new
IP address, ensuring smooth communication.
1-6 WA840G
OVERVIEW SECTION 1
Positioning Your Access Point
To achieve the best wireless performance, review these guidelines
before deciding where to place your access point:
! Placing your base station in the physical center of your network is
the best location because the antenna sends out the signal in all
directions.
! Placing the access point in a higher location, such as on top of a
cabinet, helps to disperse the signal cleanly, especially to
receiving locations on upper stories.
! If possible, position your access point so there is a direct line of
sight between the access point and your other home network
devices.
! Avoid placing the access point next to large solid objects like
computer cases, monitors, walls, fireplaces, etc. This helps the
signal penetrate more cleanly.
! Other wireless devices like televisions, radios, microwaves and
2.4 GHz cordless telephones can interfere with the signal. Keep
devices away from the access point.
! Mirrors, especially silver-coated, can reduce transmission
performance.
Wireless Range
The following describes different scenarios for the expected range of
the coverage area of the access point. This table is only a guide and
coverage varies due to local conditions.
Data Rate Open Area Closed Area
54 Mbps Up to 100 ft (30m) Up to 60 ft (18m)
11 Mbps Up to 900 feet (275 m) Up to 160 feet (49 m)
5.5 Mbps Up to 1300 feet (396 m) Up to 200 feet (61 m)
2 or 1 Mbps Up to 1500 feet (457 m) Up to 300 feet (91 m)
WA840G 1-7
SECTION 1 OVERVIEW
Technical Specifications
Your wireless access point uses a radio transmission technology
defined by the Institute of Electrical and Electronics Engineers (IEEE)
called 802.11 or Wi-Fi (Wireless Fidelity). This standard is subdivided
into distinct categories of speed and the frequency spectrum used,
designated by the lower case letter after the standard. For example,
your access point supports both the ‘b’ and ‘g’ specifications. The
802.11b specification transmits data rates up to 11 Mbps while the
802.11g specification transmits data rates up to 54 Mbps. These are
theoretical speeds so your performance may vary. The radio waves
radiate out in a donut-shaped pattern. The waves travel through walls
and floors, but transmission power and distance are affected. The
theoretical distance limit is 1,000 feet (305 meters), but actual
throughput and distance varies.
Both standards operate in the 2.4 GHz range, meaning other
electrical appliance also might interfere with the access point –
televisions, radios, microwave ovens, and 2.4 GHz cordless
telephones. Thus positioning your access point where it encounters
the least interference gains the greatest benefit to maintaining a
quality connection.
1-8 WA840G
OVERVIEW SECTION 1
Type of Networks
Your access point can be used in several ways. The following
examples illustrate the flexibility of your WA840G. Some examples
require additional hardware.
Access Point Mode
In this mode, the WA840G connects wireless clients to a wired
Ethernet network. This example shows the most likely use for the
access point, because it shares an Internet connection with your
laptop or other wireless client.
WDS Access Point Mode
In this mode, the WA840G wirelessly connects its wireless clients to
other access points.
WA840G 1-9
SECTION 1 OVERVIEW
A
Access Point Physical Description
The following sections describe the physical characteristics of your
access point.
For instructions on installing your access point, see Section 2:
Installation.
Back of Access Point
The following illustration shows the WA840G back panel:
Reset
Power
Power
Receptacle
LAN
LAN
Port
Reset
Button
ntenna
Antenna
Feature Description
Power
Receptacle
The receptacle where you plug in the power
adapter.
LAN Port This port connects your access point to the
Internet, your LAN network, or PC using an
Ethernet cable. This allows communication
between the devices. The LAN port supports
either 10BASE-T or 100BASE-T transmission
speeds as well as straight-through and
Crossover Ethernet cables.
1-10 WA840G
OVERVIEW SECTION 1
Feature Description
Reset Button Resets your access point or resets the access
point to the default login settings.
If the access point experiences trouble
connecting to the Internet, briefly press and
release the Reset button to reset the access
point. This retains the access points
configuration information.
To reset the access point to the factory defaults,
while the access point is powered, press and
hold the Reset button for more than 5 seconds.
This clears the access point’s user settings,
including User ID, Password, IP Address, and
Subnet Mask. To re-configure the access point,
see Section 3: Configuration.
Antenna The antenna used for wireless connections. You
are able to rotate and tilt the antenna to gain the
best signal reception.
Front of Access Point
The following illustration shows the WA840G front panel:
123
r
e
w
o
P
The access point LEDs indicate its operational status.
s
e
s
c
i
e
l
v
e
e
r
i
D
W
WA840G 1-11
SECTION 1 OVERVIEW
LED Description
The underlined items represent network activity.
LED Condition Color Status
1 Power ON
Blinking
Blinking/ON
2 Wireless OFF
ON
ON/Blinking
3 Device OFF
ON/Blinking
ON/Blinking
Green
Green
Red
None
Red
Green
None
Amber
Green
The device is powered on and operating normally.
Firmware update is in progress.
The power LED turns RED as soon as the reset
button is depressed. If the reset button is held down
for more than 5 seconds, the LED starts to blink
during which the access point’s default user name,
password and IP address will be restored. The LED
then turns OFF until the reset button is released. The
power LED blinks RED if the firmware is corrupted
indicating the firmware needs to be restored.
No mobile station or access point has been
associated with this device.
The wireless interface has been disabled by the
firmware.
802.11b/802.11g connection exists in this wireless
domain/active traffic present
No external Ethernet device has been attached and
detected. The Ethernet link is down.
10BaseT link detected/active traffic present.
100BaseT link detected/active traffic present.
.
1-12 WA840G
Section 2:Installation
To get your network up and running:
! Set up your hardware.
! Insert the CD-ROM for Software Setup. Follow the prompts.
If you prefer to set up the access point’s software manually, refer to
the Manual Software Setup found in this section.
The following sections provide detailed instructions for completing
these tasks.
Hardware Setup
Hardware setup includes:
! Antenna Installation: verifying the antenna is connected to the
access point.
! Physical Installation: where you physically place your access
point.
! Electrical Connection: how to power your access point.
Antenna Installation
When shipped, the antenna is connected to the access point. If for
some reason you need to detach and reattach the antenna to the
main access point:
1 Locate the antenna threaded knob on the back of the access
point.
2 To remove the antenna, unscrew the antenna connector
counter-clockwise
WA840G
2-1
SECTION 2 INSTALLATION
3 To reattach the antenna, screw the antenna connector clockwise
on to the threaded knob until firmly seated. Do not overtighten.
Access Point Physical Installation
You can install the access point horizontally or vertically. The access
point can also be mounted on a wall.
Horizontal Installation
1 Place the access point in the desired location and follow the
procedures below for connecting and configuring the access
point.
2-2
WA840G
INSTALLATION SECTION 2
Vertical Installation
1 Insert the access point into the supplied base. Ensure that the
antenna’s location is on top. The access point’s foot slides snugly
into the base to keep the access point stable.
2 Follow the installation procedures for connecting and configuring
the access point.
Wall Mount Installation
If you mount the access point on the wall, you must:
! Position the access point as specified by the local or national
codes governing residential or business communications
services.
! Follow all local standards for installing a network interface
unit/network interface device (NIU/NID).
If possible, mount the access point to concrete, masonry, a wooden
stud, or other solid wall material. Use anchors when necessary; for
example, if you must mount the access point on drywall.
WA840G
2-3
SECTION 2 INSTALLATION
To mount your access point on the wall:
1 Print the Wall Mounting Template shown on this page:
3.15”
[80.00mm]
MODEL WA840G
INPUT VOLTAGE: +5VDC, 2A
FCC ID: F2NWA840G
MODEL: WA840G
Tested To Comply
With FCC Standards
FOR HOME OR OFF ICE USE
The illustration is drawn at a one-to-one scale, which means that
when printed, it provides the exact dimensions required to mount the
access point.
PART NUMBER: AAAAAA-BBB-CC
S/N: PPPPMMYJJJSSSSSC AABBCCCC
WIRELESS MAC: AB CD EF 01 23 45
MADE IN TAIWAN
2-4
WA840G
INSTALLATION SECTION 2
2 Click the Print icon or choose Print from the File menu to display
the Print dialog box:
In both the Pages from and to fields, enter the page number on
which the Wall Mounting Template appears.
Be sure you print the template at 100% scale and that Fit to page
checked in the Print dialog box.
is not
3 Click OK.
4 Measure the printed template with a ruler to ensure that it is the
correct size.
5 Use a center punch to mark the center of the holes on the wall.
6 On the wall, locate the marks for the mounting holes you just
made.
WARNING!
Before drilling holes, check the structure for potential
damage to water, gas, or electric lines.
7 Drill the holes to a depth of at least 3.8 cm (1½ inches).
WA840G
2-5
SECTION 2 INSTALLATION
8 If necessary, seat an anchor in each hole. Use M5 x 38 mm
(#10-16 x 1½ inch) screws with a flat underside and maximum
screw head diameter of 10.5 mm to mount the access point.
9 Using a screwdriver, turn each screw until part of it protrudes
from the wall, as shown:
! There must be 4.0 mm (.16 inches) between the wall and the
underside of the screw head.
! The maximum distance from the wall to the top of the screw
head is 7.6 mm (.3 in).
7.6 mm (.3 inches)
maximum
10.5 mm (.4 inches)
maximum
4.0 mm
10 Remove the front two plastic feet, nearest to the LED panel, from
the bottom of the access point to uncover the keyholes.
11 Place the access point so the keyholes are above the mounting
screws.
12 Slide the access point down until it stops against the top of the
keyhole opening.
13 Follow the installation procedures for connecting and configuring
the access point.
2-6
WA840G
INSTALLATION SECTION 2
Electrical Connection to Access Point
Your access point does not have an On/Off power switch and
therefore will only be powered on by plugging in the power adapter.
Use only the original power adapter supplied with your access point.
1 Connect the power adapter to the access point’s Power port,
2 Plug the power adapter into a grounded and surge-protected
The Power LED on the front panel lights green when connected
Easy Software Setup
Run the Installation Wizard program from the supplied CD-ROM to
quickly set up your network. Once your network is up and running,
refer to Section 3: Configuration for advanced configuration.
To power
supply
found on the back of the access point.
power outlet.
properly.
WA840G
2-7
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