Introducing your new Motorola W490 GSM wireless phone. Here’s a quick anatomy lesson.
Open menu
and select.
Scroll up,
down, left, or
right.
Left Soft Key
Right Soft Key
Clear/Back Key
Voice
Command Key
Volume Keys
Go online.
Smart Key
Make &
answer calls.
Turn on & off,
hang up, exit
menus.
Charge up or
go handsfree.
To change your home screen shortcuts and your main menu appearance, see page 49.
1
Home ScreenMain Menu
T-Mobile 12:00pm
ShortcutsMain Menu
Press and hold the
1
Power Key O
seconds or until the
display lights up to turn
on your phone.
Press the Center Key s
2
to open the
for a few
Main Menu
.
Messages
SelectExit
Press the
3
up, down, left, or right
(
S
) to highlight a menu
feature.
Press the Center Key
4
to select it.
Navigation Key
s
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Java and all other Java-based marks are trademarks or
registered trademarks of Sun Microsystems, Inc. in the U.S. and
other countries. Microsoft, Windows and Windows Me are
registered trademarks of Microsoft Corporation; and Windows XP
is a trademark of Microsoft Corporation.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
display appearance . . . 49
shortcuts and main menu
. . . . . . . . . . . . . . . . . . 49
answer options . . . . . . 50
calls. . . . . . . . . . . . . . . . . 52
turn off a call alert . . . . 52
delay answering. . . . . . 52
recent calls . . . . . . . . . 52
redial . . . . . . . . . . . . . . 54
return a call . . . . . . . . . 54
caller ID . . . . . . . . . . . . 55
emergency calls . . . . . 55
voicemail . . . . . . . . . . 56
other features . . . . . . . . 57
advanced calling . . . . . 57
phonebook . . . . . . . . . 61
messages. . . . . . . . . . 67
instant messaging . . . 69
personalizing. . . . . . . . 69
call times & costs. . . . 71
handsfree . . . . . . . . . . 72
data calls . . . . . . . . . . 73
network . . . . . . . . . . . . 74
personal organizer . . . . 74
security. . . . . . . . . . . . 76
fun & games. . . . . . . . 77
service & repairs. . . . . . 81
SAR Data. . . . . . . . . . . . 82
Safety Information . . . . 86
Industry Canada Notice 90
FCC Notice . . . . . . . . . . 90
Warranty . . . . . . . . . . . . 91
Hearing Aids . . . . . . . . . 95
WHO Information . . . . . 96
Registration . . . . . . . . . 96
Export Law . . . . . . . . . . 97
Recycling Information . 97
Perchlorate Label . . . . . 98
Privacy and Data Security
. . . . . . . . . . . . . . . . . . . . 98
Driving Safety . . . . . . . . 99
index . . . . . . . . . . . . . . 101
contents
5
main menu
e
Messages
• Create Message
• Message Inbox
• Outbox
•Voicemail
•Drafts
• Email Msgs
• Browser Msgs
• Info Services *
• Templates
s
Recent Calls
• (press the * or # to scroll
through the call lists)
#
t-zones
•My Album
• My Journal
•My Email
•Games
• HiFi Ringers
• Wallpapers
menu map
6
menu map
ã
IM *
e
Messages
• Create Message
• Message Inbox
•Voicemail
• Templates
•Drafts
• Outbox
• Browser Msgs
h
Fun & Apps
• Games & Apps
•Camera
•Pictures
• Sounds
• Videos
• Video Camera
&
Help
n
Phonebook
w
Settings
• (see next page)
* optional features
This is the standard main menu layout.
Your phone’s menu may be different.
To change your home screen shortcuts
and your main menu appearance, see
page 49.
Press D to exit the current menu, or
Tip :
O
to exit all menus.
settings menu
É
Tools
• Calculator
• Datebook
• Voice Records
•Alarm Clock
• Dialing Services
• Fixed Dial *
• Web Access
• World Clock
l
Personalize
• Home Screen
• Main Menu
•Voice Dial Setup
• Greeting
• Wallpaper
• Screen Saver
t
Ring Styles
•Style
• (style) Detail
E
Bluetooth® Link
• [Find Me]
• [Add Audio Devices]
• Device History
• Setup
8
USB Settings
H
Call Forward *
•Voice Calls
• Fax Calls
• Data Calls
• Cancel All
• Forward Status
U
In-Call Setup
• In-Call Timer
• My Caller ID
• Answer Options
• Call Waiting
Z
Initial Setup
• Time and Date
• Speed Dial
• Display Timeout
• Backlight
•Scroll
• Text Marquee
• Language
• Brightness
•DTMF
• Master Reset
• Master Clear
m
Phone Status
•My Tel. Numbers
•Battery Meter
• Download Location
• Storage Devices
• Software Update *
• Other Information
S
Headset
• Auto Answer
•Voice Dial
J
Car Settings
• Auto Answer
• Auto Handsfree
• Power-Off Delay
• Charger Time
j
Network
•New Network
•Network Setup
• Available Networks
• Network Jingle *
• Call Drop Tone
u
Security
• Phone Lock
• Lock Application
• Fixed Dial *
• SIM PIN
• New Passwords
• Certificate Mgmt *
c
Java™ Setti ngs
• Java System
• Delete All Apps
• App Vibration
• App Volume
%
Airplane Mode
• Airplane Mode
• Prompt at Power Up
* optional features
menu map
7
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave
oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
essentials
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the grayedged pages at the back of this
guide.
1
Press the center keys to open the
menu.
2
Press the navigation keyS to scroll to
e Messages
to select it.
3
Press the navigation keyS to scroll to
Create Message
to select it.
, and press the center keys
, and press the center keys
about this guide
This guide shows how to open a menu
feature as follows:
Find it: s >
This means that, from the home screen:
e Messages >Create Message
symbols
This means a feature is network,
SIM card, or subscription
dependent and may not be available
in all areas. Contact your service
provider for more information.
essentials
9
symbols
This means a feature requires an
optional accessory.
SIM card
12
Caution:
Keep it away from static electricity, water, and
dirt.
Yo u r Subscriber Identity Module (SIM) card
contains personal information like your phone
number and phonebook entries.
To insert and use a
page 29.
Turn off your phone and remove your
battery before you install or remove a SIM
card.
10
Don’t bend or scratch your SIM card.
memory card
essentials
, see
battery
battery use & safety
• Motorola recommends you always
use Motorola-branded batteries and
chargers.
damage caused by non-Motorola
batteries and/or chargers.
Use of an unqualified battery or charger
may present a risk of fire, explosion,
leakage, or other hazard. Improper
battery use, or use of a damaged
The warranty does not cover
Caution:
battery, may result in a fire, explosion,
or other hazard.
•
Battery usage by children should be
supervised.
• Important:
Motorola mobile devices
are designed to work best with
qualified batteries. If you see a
message on your display such as
Invalid Battery
or
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it
to confirm that it bears a Motorola
“Original Equipment” hologram;
•
If there is no hologram, the battery
is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service
Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
• Charging precautions:
When charging
your battery, keep it near room
temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
essentials
11
• Avoid damage to battery and mobile
Do not disassemble, open,
device.
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
damage, take it to a Motorola
Authorized Service Center before
not
using. Do
attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.
• Use care when handling a charged
—particularly when placing it
battery
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (such as jewelry,
keys, beaded chains) could complete
an electrical circuit (short circuit),
causing the battery to become very
essentials
12
hot, which could cause damage
or injury.
•
Promptly dispose of used
batteries in accordance with
local regulations. Contact your
local recycling center for proper battery
disposal.
Warnin g:
Never dispose of batteries in a fire
because they may explode.
battery installation
12
3
To replace the
battery door, set the
door against the
phone and then slide
it into place.
battery charging
New batteries
are not fully
charged. Plug
the battery
charger into
your phone and
an electrical
outlet. Your
phone might
take several seconds to start charging the
battery. When finished, your display shows
ChargeComplete
.
You can charge your battery by
cable
connecting a
phone's mini-USB port to a USB
port on a computer. Both your
phone and the computer must be turned on,
and your computer must have the correct
software drivers installed. Cables and
software drivers are available in
Motorola Original data kits, sold separately.
If your battery is completely dead, and you
plug in a
display might not light up. Your battery will still
charge.
cable
from your
to charge it, your keypad and
turn it on & off
Caution:
PIN code when you turn them on. If you enter
an incorrect PIN code three times before the
correct code, your SIM card is disabled, and
Some phones ask for your SIM card
essentials
13
your display shows
service provider.
To turn on your phone
press and hold
seconds or until the keypad
or display lights up.
If prompted, enter your
eight-digit SIM card PIN
code and/or four-digit unlock code (for more
about codes, see page 44).
To turn off your phone
for a few seconds.
SIM Blocked
O
for a few
. Contact your
,
, press and hold O
make a call
To m a ke a c a l l
N. To “hang up,”
press
O
press
14
, enter a phone number and
close the flip or
.
essentials
To use voice commands for calling, see
page 41.
answer a call
To answer a call
and/or vibrates, just open the flip or press
To “hang up,”
Note:
Your phone cannot receive data
over an EDGE network while it is
playing videos or some sound files. The
,
EDGE
your display when you can receive data over
an EDGE network.
status indicator appears at the top of
when your phone rings
U
close the flip or press u.
store a phone number
You can store a phone number in your
Phonebook
:
.
Find it: s >
Create New >Phone Contact
>
Note:
phone’s memory
n Phonebook
, then press
or
SIM Contact
Options
You can store new contacts in your
or on your
SIM card
.
Contacts on the SIM card only include a
Number
and
1
.
Enter a name and other details for the
phone number. To select a highlighted
s
item, press the center key
2
Press
Done
to store the number.
To
edit
or
delete
a
Phonebook
.
entry, see
page 61.
To store an
screen, press
Enter the new contact’s name and
email
address from the home
s>n Phonebook>New Entry
Email
information.
Shortcut:
screen, then press
Enter a phone number in the home
Store
to create a contact. To
choose whether your phone stores these
Name
.
contacts in your phone’s memory or on your
SIM card, go back to the home screen and
s >n Phonebook
press
Setup >Default Storage >PhoneorSIM Card
>
, then press
call a stored phone
number
Find it: s >
1
Scroll to the phonebook entry.
Shortcut:
keypad keys to enter the first letters of an
entry you want.
2
Press N to call the entry.
Note:
phone’s memory or on your SIM card. To
choose which contacts you see, press
s>n Phonebook
n Phonebook
In the phonebook, press
You can show contacts stored in your
, then press
Options
.
Options>View
.
essentials
15
You can select
Phone Contacts
To use voice commands for calling, see
page 41.
Phone&SIMCard, SIM Card
.
, or
your phone number
From the home screen, press
D
the clear key
number.
Tip:
Want to see your phone number while
you’re on a call? Press
You can edit the name and phone
number stored on your SIM card. From
the home screen, press
entry, press
If you don’t know your phone number, contact
your service provider.
Use and Care
16
then# to see your
Options>My Tel. Number
D#
View
, press
Options
, select an
, and select
Edit
.
.
main attractions
You can do much more with your phone than
make and receive calls!
Bluetooth® wireless
Your phone supports Bluetooth wireless
connections. You can connect your phone
with a Bluetooth headset or car kit to make
handsfree calls. You can also connect your
phone with a phone or computer that
supports Bluetooth connections to exchange
files.
Your phone does not support the
Motorola IHF1000 car kit.
Note:
The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the
laws and regulations on the use of these
products.
For maximum Bluetooth security
should always connect Bluetooth devices in a
safe, private environment.
, you
use a headset or handsfree car
kit
Before you try to connect your phone with
a handsfree device
on
and
ready
the user’s guide for the device). You can
, make sure the device is
in pairing or bonding mode (see
main attractions
17
connect your phone with only one device at a
time.
Find it: s>
[Add Audio Device]
>
L Connection >Bluetooth Link
Your phone lists the devices it finds within
range.
1
Scroll to a device in the list and press the
s
center key
2
Press
YesorOK
3
If necessary, enter the device passkey
(such as
.
to connect to the device.
0000
) and press OK.
When your phone is connected, the Bluetooth
indicator
Shortcut:
O
appears in the home screen.
When your phone’s
Bluetooth power is on, your phone can
automatically connect to a handsfree device
you have used before. Just turn on the device,
main attractions
18
or move it near the phone. If the device
doesn’t connect, turn it off and back on.
Tip:
Want to know more about your headset
or car kit? For specific information about a
device, refer to the instructions that came
with it.
copy files to another device
You can use a Bluetooth connection to
copy a media file, phonebook entry,
datebook event, or Web shortcut from your
phone to a computer or other device.
Note:
You can’t copy some copyrighted
objects.
1
On your phone, scroll to the object that
you want to copy to the other device.
2
Press
Options
, then select:
•
Manage >Copy
for media files.
•
Send Contact
•
Send
3
Select a recognized device name, or
[Look For Devices]
for phonebook entries.
for datebook events.
to search for the device
where you want to copy the file.
If your phone could not copy the file to the
other device
ready
, make sure the device is on and
in discoverable mode (see the user’s
guide for the device). Also, make sure the
device is not busy with another similar
Bluetooth connection.
Note:
Once you connect your phone to a
Bluetooth device, that device can start similar
Bluetooth connections with your phone. Your
O
display shows the Bluetooth indicator
at
the top when there is a Bluetooth connection.
receive files from another
device
If you do not see the
O
Bluetooth indicator
phone display, turn on your phone’s
Bluetooth feature by pressing
s>L Connection >Bluetooth Link >Setup >Power
On
.
>
1
Place your phone near the device, and
send the file from the device.
If your phone and the sending device
don’t recognize each other, place your
phone in discoverable mode so the
sending device can locate it: press
s>L Connection >Bluetooth Link >Find Me
2
Press
Accept
file from the other device.
at the top of your
on your phone to accept the
.
main attractions
19
Your phone notifies you when file transfer is
Store
complete. If necessary, press
to save the
file.
send files to a printer
You can use a Bluetooth connection to
send a picture, message, phonebook
entry, or datebook event from your phone to a
printer.
Note:
You cannot print message
phonebook
1
On your phone, scroll to the object that
Mailing List
.
you want to print, then press
Tip:
If you see it, you can print it. After
you capture a picture in the camera, you
Options
can press
2
If available, choose additional objects or
and select
print options.
main attractions
20
Templates
Options>Print
Print
.
or a
3
Select a recognized printer name listed in
Printers
the
menu, or
[Look For Devices]
search for the printer where you want to
print the object.
Note:
If you see
Service Not Supported
you try to print, select
Options>Manage>Copy >Bluetooth
Always use this option to print 4x6
photos.
digital audio player
Your phone can play and store MP3
.
song files. You can use a removable
memory card with your phone to store more
songs (see page 29).
Note:
You cannot use the audio player with a
USB cable connected to your phone.
Find it:
>
s > h Fun & Apps > Q Games & Apps
DigitalAudioPlayer
to
when
instead.
Press S up or down to scroll to an option,
s
and press the center key
to select it:
options
Playlists
Songs
Create or play a playlist.
Show and play individual songs.
Note:
All of your phone’s songs
Songs
appear in the
songs do not have any
Album
, or
Genre
list. Some
Artist
,
information stored,
so they don’t appear in those
lists.
Albums
Select an album to show or play
its songs.
Artists
Select an artist to show or play
their songs.
Genres
Select a type of music to show
or play songs.
options
About
Show audio player version
information.
When you select a song, press the
center key
S
left for previous, or press S right for
s
to play, or pause, press
next.
Note:
To change repeat, shuffle, and
Options
other settings, press
.
Use the volume keys on the left side of your
phone to control volume.
Your phone also has a
Sounds
player that can
play songs and ring tones, but it cannot store
Artists
or other song information. To use the
Sounds
player, press s>
h Fun & Apps >Sounds
and select the file you want to play.
main attractions
21
load music files
To download songs to your phone, see
page 78. To copy files between your phone
and a computer, see page 31.
Note:
Your phone may not play audio files that
have a bit rate higher than 128 kbps. If you try
to download or play one of these files, your
phone might show you an error or ask you to
not
delete the file. Metadata information is
MP4
supported for
formatted files.
create a playlist
Find it: s>
Playlists >[New Playlist]
>
1
Enter a name for the play list.
2
Press
song titles.
3
Press the center keys to select songs
for the playlist.
22
h Fun & Apps
Done
. Your display shows a list of
main attractions
>
DigitalAudioPlayer
4
Press
Done
to store the list. Your display
shows the songs in the playlist.
To reorder the songs in this list: Press
Options >Reorder Playlist
>
center key
press
s
S
to move it up or down in the
. Press the
to select a song, then
order. When you have it in the right spot,
Done
.
Done
to store the list.
5
press
Press
To hear your playlist, highlight it under
and press play.
Playlists
photos
232
Press s to
take the
picture.
Press
S
up
or down to
view camera
settings.
Press left or
right to
change.
Exit the
camera.
Focus point
ExitOptions
Zoom
1x
Open the camera menu.
Camera Mode
(photo or
video)
Resolution
Remaining
photos
Storage
(phone or
memory card)
Timer
Note:
Java games or applications will close
and end when you open the camera.
take & store or send photos
Your camera lens is on the back of your phone
when the phone is open.
pictures, wipe the lens clean with a dry
cloth before you take a picture.
To get the clearest
1
Press s >
h Fun & Apps >Camera
the camera viewfinder.
Note:
Adjusting the exposure affects the
brightness of both the viewfinder display
and the captured photo.
main attractions
to see
23
2
Press the center keys to take the photo
in the viewfinder. You can:
•
Press
Options
to store the photo.
If you press
the picture over a Bluetooth
connection (see page 20).
•
Press
message.
Your phone might tell you that this is a
Multimedia Msg
Some other phones or networks do not
support picture messages. Press
send the message.
•
Press D to discard the photo and
return to the active viewfinder.
main attractions
24
Options >Print
Send
to send the photo in a
, since it has a picture in it.
, you can print
®
Yes
Before you capture the photo, you can press
Options
to open the camera menu:
options
to
Go To Pictures
Go To Video Mode
Auto-Timed Capture
Camera Setup
Switch Storage
Device
See stored pictures and
photos.
Switch to the video
camera.
Set a timer for the camera
to take a photo.
Open the setup menu to
adjust photo settings.
Choose to store
pictures on your
phone or a memory
card.
options
Free Space
See how much memory
remains.
Note:
provider may store some
content in user memory
before you receive the
phone.
see stored photos
Find it: s>
>
Pictures
•
•
h Fun & Apps
> picture name
To
delete
a picture, scroll to it in the list
and press
To
Options>Manage >Delete
copy or move
a picture from
your memory card (
phone memory (
list and press
full display size (press any key to return to the
regular view).
text messages
To create a group mailing list, see page 65.
For more message features, see page 67.
send a text message
A text message can contain text and
pictures, sounds, or other media
objects. You can add multiple pages to a
message, and you can put text and media
objects on each page. You can send a
message to other compatible phones or to
email addresses.
Find it: s >
New Message
>
28
e Messages >Create Message
main attractions
1
Press keypad keys to enter text on the
page (for details about text entry, see
page 37).
To insert a
object
picture, sound, or other
on the page, press
Options>Insert
Select the file type and the file.
To i ns er t
another page
in the message,
enter text or objects on the current page
and press
Options>Insert>New Page
enter more text and objects on the new
page.
2
When you finish the message, press
Send To
.
3
Scroll to a recipient and press the
s
center key
. Repeat to add other
recipients.
To enter a
select
new
Enter Number
number, press
.
Options
.
. You can
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