Motorola VT1000v User Manual

User Guide

Title

VT1000v Series Voice Terminal

Important

This guide contains information related to product warranty, regulatory matters, and software licenses.

Safety and Regulatory Information

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE.

CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES. TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.

It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damaging the equipment by local lightning strikes and other electrical surges.

This product was qualified under test conditions that included the use of the supplied cable between system components. To be in compliance with regulations, the user must use this cable and install it properly.

Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord that complies with all applicable product safety requirements of the country of use.

Installation of this product must be in accordance with national wiring codes.

To prevent overheating, do not block the ventilation holes on the sides of the Motorola voice terminal.

Wipe the Motorola voice terminal with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

■ Re-orient or relocate the receiving antenna

■ Increase the separation between the equipment and receiver

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du Règlement sur le matériel brouilleur du Canada.

FCC Declaration of Conformity

According to 47CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola BCS, 101 Tournament Drive, Horsham, PA identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital and found to be compliant with the standards the variation accepted, due to quantity following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47CFR, Paragraph 15.101 to 15.109.

. Records maintained continue to reflect the equipment being produced can be expected to be within

production and testing on a statistical basis as required by 47CFR 2.909

19044, 1-215-323-1000, declares under sole responsibility

device. Each product marketed is identical to the

. Operation is subject to the

representative unit tested

that the product

International Declaration of Conformity

We, Motorola, Inc. Broadband Communications Sector 101 Tournament Drive Horsham, PA, U.S.A.

declare under our sole responsibility that the:

Motorola VT1003v and VT1005v voice terminals

to which this declaration relates is in conformity with one or more of the following standards:

EN55022 EN55024 ETSI EN300 386 CISPR-22 CISPR-24

EN60065 EN60825 EN60950 IEC 60950

the following provisions of the Directive(s) of the Council of the European Union:

EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC Directive 93/68/EEC

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

MOTOROLA, the Stylized M Logo, and SURFboard are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me and Windows XP are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. Netscape Navigator is a registered trademark of Netscape Communications Corporation. UNIX is a registered trademark of the Open Group in the United States and other countries. All other

product or service names are the property of their respective owners. © Motorola, Inc. 2003.

Contents

Introduction ..............................................................................................................................1

Sample Configuration Without A Home Network ............................................................................... 2

Sample Configuration With A Home Network .................................................................................... 3

Front and Rear Panel ......................................................................................................................... 4

Before You Begin .....................................................................................................................5

Precautions ........................................................................................................................................ 6

Signing Up for Service ....................................................................................................................... 6

Installation ................................................................................................................................7

Installation With A Single Computer .................................................................................................. 8

Installation With A Home Network ................................................................................................... 10

Connecting a Computer to Display the Configuration Pages ........................................................... 12

Basic Configuration .......................................................................................................................... 13

Advanced Configuration ................................................................................................................... 16

Status ............................................................................................................................................... 18

Help .................................................................................................................................................. 20

Troubleshooting .....................................................................................................................21

Contact Information ...............................................................................................................21

Glossary ..................................................................................................................................22

Software License and Warranty ............................................................................................24

VT1000v Series Voice Terminal User Guide

Introduction

A Motorola® VT1000v series voice terminal adds Voice over Internet Protocol (VoIP) connections for one or two telephones to any broadband Internet connection. The connection can be through either:

■ A cable modem high-speed data service from a cable television company

■ A digital subscriber line (DSL) service from a telephone company

■ Other high-speed Internet connection

The VT1000v product line includes the following models, which collectively are referred to as a “Motorola voice terminal” in this guide.

VT1003v Provides one telephone line

VT1005v Provides two telephone lines

You can use a Motorola voice terminal with any:

■ Cable modem or DSL modem (broadband modem)

■ Microsoft Windows®, Macintosh®, or UNIX® computer with a 10Base-T or

10/100Base-T Ethernet adapter

■ Ethernet router

Sample Configuration Without A Home Network

You can connect a Motorola voice terminal to any cable modem or DSL modem:

Internet

For simplicity, not all cables are shown.

Broadband

modem

Motorola voice terminal

Ethernet cables

You may need to connect a computer to the Motorola voice terminal rear panel to configure the Motorola voice terminal. See “Connecting a

Computer to Display the Configuration Pages” on page 12.

VT1000v Series Voice Terminal User Guide

Sample Configuration With A Home Network

You can connect a Motorola voice terminal to any Ethernet router on a network having a high-speed Internet connection:

Internet

Broadband

modem

Router

Motorola

voice terminal

Only if necessary

Your Motorola voice terminal may appear slightly different than in the illustrations in this guide. Some models do not have every connector illustrated.

Front and Rear Panel

The POWER light on the front panel lights solid green when the power is on.

The rear panel provides the following connectors:

Item Type Connects To

LINE 2 RJ-11 Telephone line two (on the VT1005v only)

LINE 1 RJ-11 Telephone line one

POWER 12 V An adapter that you plug into an AC power outlet

WAN RJ-45 Ethernet connector to your broadband modem, router, switch, or hub.

(“WAN” means “wide area network”)

PC RJ-45 Ethernet connector to a computer

The WAN and PC connectors each have two adjacent lights:

■ The green light is on when the Ethernet connection is available. It blinks during data

transfer over the port.

■ The yellow light is on if there is a 100Base-T link and off for a 10Base-T link.

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