Motorola TC55 User Guide
TC55
USER GUIDE
Copyrights
The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in
the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer
programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described
in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
©
2013 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication,
estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the
normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or
licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber
unit or configuration of certain parameters. Please refer to your Motorola contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property
of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive
The European Union's WEEE directive requires that products sold into EU countries must have the crossed out
trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries
should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service centre
for information about the waste collection system in their country.
MN000015A01 | September 2013
Revision History
Changes to the original guide are listed below:
Change Date Description
Rev. A 10/1/2013 Initial release.
MN000015A01 | September 2013
Contents
Copyrights........................................................................................................................................ 3
Revision History...............................................................................................................................5
List of Tables.................................................................................................................................. 13
List of Figures................................................................................................................................ 15
About This Guide...........................................................................................................................21
Documentation Set.............................................................................................................................................. 21
Configurations.....................................................................................................................................................21
Chapter Descriptions........................................................................................................................................... 22
Notational Conventions.......................................................................................................................................22
Icon Conventions.................................................................................................................................................22
Related Documents..............................................................................................................................................23
Service Information.............................................................................................................................................23
Contents | 7
Chapter 1: Getting Started....................................................................................25
TC55 Features..................................................................................................................................................... 25
Unpacking........................................................................................................................................................... 28
Setup....................................................................................................................................................................28
Installing the SIM Card........................................................................................................................... 28
Installing an Optional microSD Card......................................................................................................30
Installing the Battery............................................................................................................................... 32
Charging the Battery............................................................................................................................... 34
Charging the Main Battery..........................................................................................................34
Charging LED Status...................................................................................................................35
Charging Temperature.................................................................................................................35
Powering On the TC55................................................................................................................36
Replacing the 2,940 mAh Battery....................................................................................................................... 36
Replacing the 4,410 mAh Battery....................................................................................................................... 38
Replacing the microSD Card...............................................................................................................................40
Battery Management........................................................................................................................................... 42
Monitor Battery Usage............................................................................................................................ 42
Low Battery Notification.........................................................................................................................43
Battery Optimization............................................................................................................................... 44
Turning Off the Radios................................................................................................................44
Setting the Date and Time...................................................................................................................................44
Display Setting.................................................................................................................................................... 45
Setting the Screen Brightness..................................................................................................................45
Setting Screen Rotation...........................................................................................................................45
Setting Screen Timeout Setting...............................................................................................................46
Setting Font Size..................................................................................................................................... 46
Setting Touch Key Light......................................................................................................................... 46
Touch Mode............................................................................................................................................ 47
General Sound Setting.........................................................................................................................................48
Setting LED Notifications...................................................................................................................................49
Chapter 2: Using the TC55....................................................................................51
Home Screen....................................................................................................................................................... 51
8 | Contents
Status Bar................................................................................................................................................ 52
Status Icons..................................................................................................................................52
Notification Icons........................................................................................................................54
Managing Notifications...........................................................................................................................55
Application Shortcuts and Widgets.........................................................................................................56
Adding an Application or Widget to the Home Screen...............................................................56
Moving Items on the Home Screen.............................................................................................56
Removing an App or Widget from the Home Screen................................................................. 56
Folders.....................................................................................................................................................56
Creating a Folder.........................................................................................................................56
Naming Folders........................................................................................................................... 56
Removing a Folder...................................................................................................................... 57
Changing the Home Screen Wallpaper................................................................................................... 57
Using the Touchscreen........................................................................................................................................ 57
Using the On-screen Keyboard........................................................................................................................... 58
Applications.........................................................................................................................................................58
Accessing Applications........................................................................................................................... 61
Switching Between Recent Applications................................................................................................ 61
Un-Locking the Screen........................................................................................................................................62
Single User Mode....................................................................................................................................62
MultiUser Mode...................................................................................................................................... 64
MultiUser Login..........................................................................................................................64
MultiUser Logout........................................................................................................................65
Resetting the Device............................................................................................................................................65
Performing a Soft Reset.......................................................................................................................... 65
Performing a Hard Reset......................................................................................................................... 65
Suspend Mode..................................................................................................................................................... 66
Chapter 3: Calls......................................................................................................67
Making a Call Using the Dialer...........................................................................................................................68
Dialer Dialing Options............................................................................................................................ 69
Making a Call Using Contacts.............................................................................................................................70
Making a Call Using Call History.......................................................................................................................70
Making a Conference Call...................................................................................................................................71
Making a Call Using a Bluetooth Headset.......................................................................................................... 73
Answering Calls.................................................................................................................................................. 73
Answering Calls with a Bluetooth Headset.........................................................................................................75
Call Settings........................................................................................................................................................ 75
Chapter 4: Applications.........................................................................................77
File Browser........................................................................................................................................................ 77
Messaging............................................................................................................................................................78
Sending a Text Message..........................................................................................................................78
Sending a Multimedia Message.............................................................................................................. 79
People.................................................................................................................................................................. 80
Adding People......................................................................................................................................... 80
Editing People......................................................................................................................................... 80
Deleting People....................................................................................................................................... 80
Voice Dialer........................................................................................................................................................ 80
Calling a Person By Name...................................................................................................................... 81
Redialing Previous Call...........................................................................................................................81
Dialing By Number................................................................................................................................. 81
Opening an Application...........................................................................................................................81
Camera.................................................................................................................................................................82
Contents | 9
Taking Photos..........................................................................................................................................82
Taking a Panoramic Photo...................................................................................................................... 83
Recording Videos....................................................................................................................................84
Camera Settings.......................................................................................................................................84
Video Settings......................................................................................................................................... 85
Gallery.................................................................................................................................................................86
Working with Albums.............................................................................................................................87
Share an Album...........................................................................................................................88
Get Album Information...............................................................................................................88
Deleting an Album...................................................................................................................... 88
Working with Photos...............................................................................................................................88
Viewing and Browsing Photos....................................................................................................88
Rotating a Photo.......................................................................................................................... 89
Cropping a Photo.........................................................................................................................89
Setting a Photo as a Contact Icon................................................................................................90
Get Photo Information.................................................................................................................90
Share a Photo...............................................................................................................................91
Deleting a Photo.......................................................................................................................... 91
Working with Videos.............................................................................................................................. 91
Watching Videos......................................................................................................................... 91
Sharing a Video...........................................................................................................................92
Deleting a Video..........................................................................................................................92
Movie Studio....................................................................................................................................................... 93
DataWedge Demonstration................................................................................................................................. 93
Sound Recorder................................................................................................................................................... 94
Elemez.................................................................................................................................................................95
Disabling Elemez Data Collection.......................................................................................................... 95
Enabling Elemez Data Collection........................................................................................................... 96
MLog Manager....................................................................................................................................................96
Chapter 5: Data Capture.......................................................................................99
Linear Imager...................................................................................................................................................... 99
Digital Camera.................................................................................................................................................... 99
CS3070 Bluetooth Scanner................................................................................................................................. 99
RS507 Hands-Free Imager................................................................................................................................ 100
Scanning Considerations................................................................................................................................... 100
Bar Code Capture with Linear Imager.............................................................................................................. 101
Bar Code Capture with Integrated Camera....................................................................................................... 102
Bar Code Capture with CS3070 Bluetooth Scanner......................................................................................... 102
Bar Code Capture with RS507 Hands-Free Imager.......................................................................................... 103
DataWedge........................................................................................................................................................ 105
Enabling DataWedge.............................................................................................................................105
Disabling DataWedge............................................................................................................................105
Chapter 6: Wireless..............................................................................................107
Wireless Wide Area Networks.......................................................................................................................... 107
Sharing the Mobile Data Connection.................................................................................................... 107
USB Tethering...........................................................................................................................107
Bluetooth Tethering...................................................................................................................108
Portable Wi-Fi Hotspot............................................................................................................. 108
Data Usage............................................................................................................................................ 109
Disabling Data When Roaming.............................................................................................................110
Limiting Data Connection to 2G Networks.......................................................................................... 111
Locking the SIM Card...........................................................................................................................111
10 | Contents
Editing the Access Point Name.............................................................................................................111
Wireless Local Area Networks..........................................................................................................................112
Scan and Connect to a Wi-Fi Network..................................................................................................112
Configuring a Wi-Fi Network............................................................................................................... 114
Manually Adding a Wi-Fi Network...................................................................................................... 115
Configuring for a Proxy Server.............................................................................................................115
Configuring the Device to Use a Static IP Address.............................................................................. 116
Advanced Wi-Fi Settings...................................................................................................................... 117
WLAN Configuration............................................................................................................................117
Modifying a Wi-Fi Network..................................................................................................................117
Connecting to a Wi-Fi Network Using WPS........................................................................................ 118
Remove a Wi-Fi Network..................................................................................................................... 118
Bluetooth........................................................................................................................................................... 118
Adaptive Frequency Hopping............................................................................................................... 118
Security..................................................................................................................................................119
Bluetooth Profiles..................................................................................................................................119
Bluetooth Power States......................................................................................................................... 120
Bluetooth Radio Power......................................................................................................................... 120
Enabling Bluetooth....................................................................................................................120
Disabling Bluetooth...................................................................................................................120
Discovering Bluetooth Device(s).......................................................................................................... 120
Changing the Bluetooth Name.............................................................................................................. 121
Connecting to a Bluetooth Device.........................................................................................................122
Selecting Profiles on the Bluetooth Device...........................................................................................122
Unpairing a Bluetooth Device...............................................................................................................122
Pairing with the CS3070........................................................................................................................122
CS3070 Numeric Bar Codes for PIN Entry.............................................................................. 123
Pairing the RS507 Hands-Fee Imager...................................................................................................124
Near Field Communications..............................................................................................................................125
Sharing Information Using NFC........................................................................................................... 125
Communication Using NFC..................................................................................................................125
Pairing with NFC Enabled Bluetooth Devices......................................................................................126
Chapter 7: Accessories.........................................................................................129
TC55 Accessories..............................................................................................................................................129
Micro USB Cable.............................................................................................................................................. 130
Rugged Charge Cable........................................................................................................................................131
Five Slot Charge Only Cradle........................................................................................................................... 133
Vehicle Charge Cradle...................................................................................................................................... 135
Installing Vehicle Cradle on Windshield.............................................................................................. 135
Removing the Device from the Vehicle Cradle.................................................................................... 139
Dock Settings........................................................................................................................................ 140
Installing the Protective Boot............................................................................................................................142
Attaching the Stylus to the Protective Boot...................................................................................................... 143
Holster............................................................................................................................................................... 145
Chapter 8: Maintenance and Troubleshooting................................................. 149
Maintaining the TC55....................................................................................................................................... 149
Battery Safety Guidelines..................................................................................................................................149
Cleaning Instructions.........................................................................................................................................150
Cleaning the TC55.................................................................................................................................151
Connector Cleaning...................................................................................................................151
Cleaning Cradle Connectors......................................................................................................151
Troubleshooting.................................................................................................................................................152
Contents | 11
Troubleshooting the TC55.....................................................................................................................152
Chapter 9: Technical Specifications................................................................... 155
TC55 Technical Specifications......................................................................................................................... 155
12 | Contents
List of Tables | 13
List of Tables
Table 1: Front View Features ......................................................................................................... 25
Table 2: Back View Features ..........................................................................................................27
Table 3: Charging LED Status ........................................................................................................35
Table 4: Home Screen Items ...........................................................................................................52
Table 5: Home Screen Items ...........................................................................................................52
Table 6: Status Icons .......................................................................................................................52
Table 7: Notification Icons ............................................................................................................. 54
Table 8: Applications ......................................................................................................................59
Table 9: ........................................................................................................................................... 94
Table 10: TC55 Accessories .........................................................................................................129
Table 11: Troubleshooting the TC55 ............................................................................................152
Table 12: TC55 Technical Specifications .....................................................................................155
14 | List of Tables
List of Figures | 15
List of Figures
Figure 1: Manufacturing Label Location ........................................................................................23
Figure 2: Front View ...................................................................................................................... 25
Figure 3: Back View .......................................................................................................................27
Figure 4: Unlock SIM Card Holder ................................................................................................ 29
Figure 5: Install SIM Card ..............................................................................................................29
Figure 6: Close SIM Card Holder ...................................................................................................30
Figure 7: Lock SIM Card Holder ....................................................................................................30
Figure 8: Unlock microSD Card Door ............................................................................................31
Figure 9: Insert microSD Card ....................................................................................................... 31
Figure 10: Lock SD Card Door ...................................................................................................... 32
Figure 11: Inserting the 2,940 mAh Battery ...................................................................................32
Figure 12: Inserting the 4,410 mAh Battery ...................................................................................33
Figure 13: Install the Battery Cover ............................................................................................... 33
Figure 14: Secure Cover ................................................................................................................. 34
Figure 15: Connect the Rugged Charge Cable ............................................................................... 35
Figure 16: Remove the Battery Cover ............................................................................................ 36
Figure 17: Remove 2,940 mAh Battery ..........................................................................................37
Figure 18: Inserting the 2,940 mAh Battery ...................................................................................37
Figure 19: Align the Battery Cover ................................................................................................ 37
Figure 20: Secure the Battery Cover .............................................................................................. 38
Figure 21: Remove the Battery Door ..............................................................................................38
Figure 22: Remove 4,410 mAh Battery ..........................................................................................39
Figure 23: Inserting the 4,410 mAh Battery ...................................................................................39
Figure 24: Align the Battery Cover ................................................................................................ 39
Figure 25: Secure the Battery Cover .............................................................................................. 40
16 | List of Figures
Figure 26: Unlock microSD Card Door ..........................................................................................41
Figure 27: Insert microSD Card ..................................................................................................... 41
Figure 28: Lock microSD Card Cover ............................................................................................42
Figure 29: Battery Screen ............................................................................................................... 43
Figure 30: Low Battery Notification .............................................................................................. 43
Figure 31: Battery Depleted Screen ................................................................................................44
Figure 32: Brightness Dialog Box .................................................................................................. 45
Figure 33: Touch Key Light Dialog Box ........................................................................................47
Figure 34: Touch Mode Dialog Box ...............................................................................................47
Figure 35: Sounds Screen ............................................................................................................... 48
Figure 36: Volumes Dialog Box .....................................................................................................48
Figure 37: LED Options Dialog Box ..............................................................................................49
Figure 38: Home Screen ................................................................................................................. 51
Figure 39: Notification and Status Icons ........................................................................................ 52
Figure 40: Notification Panel ..........................................................................................................55
Figure 41: Open Folder ...................................................................................................................57
Figure 42: Renamed Folder ............................................................................................................ 57
Figure 43: APPS Window .............................................................................................................. 61
Figure 44: Recently Used Applications ..........................................................................................62
Figure 45: Lock Screen ...................................................................................................................63
Figure 46: PIN Screen .................................................................................................................... 63
Figure 47: Pattern Screen ................................................................................................................64
Figure 48: Password Screen ............................................................................................................64
Figure 49: Multiple User Log In Screen .........................................................................................65
Figure 50: Three Button Reset ........................................................................................................66
Figure 51: Lock Screen ...................................................................................................................66
Figure 52: Insert Wired Headset Plug ............................................................................................ 68
Figure 53: Dialer Screen .................................................................................................................68
List of Figures | 17
Figure 54: Call in Progress ............................................................................................................. 69
Figure 55: Dialer Contacts Tab .......................................................................................................70
Figure 56: Call History Tab ............................................................................................................71
Figure 57: Two Calls ...................................................................................................................... 72
Figure 58: Merged Calls ................................................................................................................. 72
Figure 59: Un-merge Calls ............................................................................................................. 73
Figure 60: Incoming Call Screen ....................................................................................................74
Figure 61: Select Answer Options ..................................................................................................74
Figure 62: Incoming Call Screen ....................................................................................................75
Figure 63: File Browser Screen ...................................................................................................... 77
Figure 64: New Text Message Screen ............................................................................................ 78
Figure 65: New Multimedia Message Screen .................................................................................79
Figure 66: Voice Dialer Window ................................................................................................... 81
Figure 67: Camera Mode ................................................................................................................ 82
Figure 68: Panoramic Mode ........................................................................................................... 83
Figure 69: Video Mode ...................................................................................................................84
Figure 70: Gallery — Albums ........................................................................................................ 87
Figure 71: Photos Inside an Album ................................................................................................ 87
Figure 72: Photo Example .............................................................................................................. 89
Figure 73: Cropping Tool ............................................................................................................... 90
Figure 74: Video Example ..............................................................................................................92
Figure 75: Movie Studio Application ............................................................................................. 93
Figure 76: DataWedge Demonstration Window ............................................................................ 94
Figure 77: Sound Recorder Application ......................................................................................... 95
Figure 78: Elemez Application .......................................................................................................95
Figure 79: MLog Manager ..............................................................................................................97
Figure 80: CS3070 Bluetooth Scanner ......................................................................................... 100
Figure 81: RS507 Hands-Free Imager ..........................................................................................100
18 | List of Figures
Figure 82: Scanning ......................................................................................................................101
Figure 83: Aiming Pattern ............................................................................................................ 101
Figure 84: Application with Preview Window .............................................................................102
Figure 85: CS3070 Scanning ........................................................................................................ 103
Figure 86: Linear Scanner Aiming Pattern ...................................................................................103
Figure 87: Bar Code Scanning with RS507 ..................................................................................104
Figure 88: Aiming Pattern ............................................................................................................ 104
Figure 89: Pick List Mode with Multiple Bar Codes in Aiming Pattern ......................................104
Figure 90: Set up Wi-Fi Hotspot Dialog Box ...............................................................................109
Figure 91: Data Usage Screen ...................................................................................................... 110
Figure 92: Enter PIN to Lock SIM Card ...................................................................................... 111
Figure 93: Settings Screen ............................................................................................................ 113
Figure 94: Wi-Fi Screen ............................................................................................................... 113
Figure 95: WLAN Network Security Dialog Boxes .....................................................................114
Figure 96: Proxy Settings ............................................................................................................. 116
Figure 97: Static IP Settings ......................................................................................................... 116
Figure 98: Bluetooth Pairing - Enter PIN ..................................................................................... 121
Figure 99: Bluetooth Pairing - Smart Pairing ............................................................................... 121
Figure 100: Bluetooth Keyboard Emulation (HID) Bar Code ......................................................123
Figure 101: RS507 Bluetooth HID Bar Code ...............................................................................124
Figure 102: Sharing Data Using NFC .......................................................................................... 125
Figure 103: Communication with NFC Chip, Tag or Card .......................................................... 126
Figure 104: Pairing with NFC Enabled Device ............................................................................127
Figure 105: Using the Micro USB Cable ..................................................................................... 131
Figure 106: Rugged Charge Cable ............................................................................................... 131
Figure 107: Connect Rugged Charge Cable to TC55 ...................................................................132
Figure 108: Connect to Power ...................................................................................................... 132
Figure 109: Removing the Rugged Charge Cable ........................................................................133
List of Figures | 19
Figure 110: Five Slot Charge Only Cradle ................................................................................... 134
Figure 111: Remove Cup Insert ....................................................................................................135
Figure 112: Windshield Installation ............................................................................................. 136
Figure 113: Move Level Toward Windshield .............................................................................. 136
Figure 114: Insert TC55 into Vehicle Charge Cradle ...................................................................137
Figure 115: Tighten Nut ............................................................................................................... 138
Figure 116: Connect Auto Charge Cable to Vehicle Charge Cradle ............................................138
Figure 117: Cable Retention .........................................................................................................139
Figure 118: Remove TC55 From Vehicle Cradle .........................................................................140
Figure 119: Dock Screen .............................................................................................................. 140
Figure 120: Dock Settings Screen ................................................................................................ 141
Figure 121: Protective Boot ..........................................................................................................142
Figure 122: Insert Top of TC55 into Boot ....................................................................................142
Figure 123: Insert Bottom of TC55 into Boot .............................................................................. 142
Figure 124: Insert Tether into Stylus ............................................................................................ 143
Figure 125: Feed Stylus through Tether Loop ..............................................................................143
Figure 126: Insert Stylus Point into Mounting Hole .................................................................... 144
Figure 127: Lock Stylus into Place ...............................................................................................144
Figure 128: Style in Protective Boot ............................................................................................ 145
Figure 129: Holster ....................................................................................................................... 145
Figure 130: Inserting the TC55 with 2,490 mAh Battery into the Holster ...................................146
Figure 131: Inserting the TC55 with 4,410 mAh Battery into the Holster ...................................146
Figure 132: Stylus in Holster ........................................................................................................147
20 | List of Figures
About This Guide
This guide provides information on using the TC55 and accessories.
Note: Screens and windows pictured in this guide are samples and can differ from actual screens.
Documentation Set
The documentation set for the TC55 provides information for specific user needs, and includes:
• TC55 Quick Start Guide - describes how to get the device up and running.
• TC55 User Guide - describes how to use the device.
• TC55 Integrator Guide - describes how to set up the device and accessories.
Configurations
This guide covers the following configurations:
Configuration Radios Display Memory
TC55AH
TC55BH
WLAN:
802.11a/b/g/n
WPAN:
Bluetooth v4.0
and NFC
WWAN: LTE
WLAN:
802.11a/b/g/n
WPAN:
Bluetooth v4.0
and NFC
WWAN: HSPA+
4.3” color
WVGA
4.3” color
WVGA
1 GB RAM / 8
GB Flash
1 GB RAM / 8
GB Flash
Software Versions
To determine the current software versions touch > > About phone.
• Serial number – Displays the serial number.
• Model number – Displays the model number.
• Android version – Displays the operating system version.
• Kernel version – Displays the kernel version number.
• Build number – Displays the software build number.
Data Capture
Options
Linear imager
and camera or
camera
Linear imager
and camera or
camera
Operating
System
Android-based,
Android OpenSource Project
4.1.2
Android-based,
Android OpenSource Project
4.1.2
MN000015A01 | September 2013
22 | About This Guide
Chapter Descriptions
Topics covered in this guide are as follows:
• Getting Started on page 25 provides information on getting the TC55 up and running for the first time.
• Using the TC55 on page 51 provides information for operating the TC55.
• Calls on page 67 provides instructions for making phone calls.
• Applications on page 77 provides information on using applications installed on the TC55.
• Data Capture on page 99 provides information for capturing bar code data using the linear imager or camera.
• Wireless on page 107 provides information on the various wireless options.
• Accessories on page 129 - provides information for using the accessories for the TC55.
• Maintenance and Troubleshooting on page 149 includes instructions on cleaning and provides troubleshooting
solutions for potential problems during TC55 operation.
• Technical Specifications on page 155 provides the technical specifications for the TC55.
Notational Conventions
The following conventions are used in this document:
• Italics are used to highlight the following:
- Chapters and sections in this and related documents
- Icons on a screen.
• Bold text is used to highlight the following:
- Dialog box, window, and screen names
- Drop-down list and list box names
- Check box and radio button names
- Button names on a screen.
• Bullets (•) indicate:
- Action items
- Lists of alternatives
- Lists of required steps that are not necessarily sequential
• Sequential lists (for example, lists that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
Warning: The word WARNING with the associated safety icon implies information that, if disregarded,
could result in death or serious injury, or serious product damage.
Caution: The word CAUTION with the associated safety icon implies information that, if disregarded,
may result in minor or moderate injury, or serious product damage.
Note: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
September 2013 | MN000015A01
About This Guide | 23
Related Documents
The following conventions are used in this document:
• TC55 Quick Start Guide, p/n MN000014Axx
• TC55 Regulatory Guide, p/n MN000016Axx
• TC55 Integrator Guide, p/n MN000017Axx
• CS3000 Series Scanner Product Reference Guidde, p/n 72E-136088–xx
• RS507 Hands-free Imager Product Reference Guide, p/n 72E-120802-xx
• MSP Client Software Guide, p/n 72E-128805-xx
• MSP Release Notes, p/n 72E-100160-xx.
For the latest version of this guide and all guides, go to: http://supportcentral.motorolasolutions.com
Service Information
If you have a problem with your equipment, contact Motorola Solutions Global Customer Support Center for your
region. Contact information is available at: http://www.motorolasolutions.com/support.
When contacting Motorola Solutions Global Customer Support Center, please have the following information
available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
Figure 1: Manufacturing Label Location
MN000015A01 | September 2013
24 | About This Guide
Motorola responds to calls by email or telephone within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return
your equipment for servicing and will be given specific directions. Motorola is not responsible for any damages
incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly
void the warranty.
If you purchased your product from a Motorola business partner, contact that business partner for support.
September 2013 | MN000015A01
Chapter
1
2
3
4
5
6
7
8
9
10
11
12
13
1
Getting Started
This chapter provides the features of the TC55 and explains how to set it up for the first time.
TC55 Features
Figure 2: Front View
Table 1: Front View Features
Number Item Function
1 Receiver Provides audio in handset mode.
2 LED
Indicates decode functionality. Lights red when scanning is in process.
Lights green indicating a successful decode.
Table continued…
MN000015A01 | September 2013
26 | Getting Started
Number Item Function
Indicates battery charge state when charging. See Charging LED Status on
page 35.
Indicates notifications. Lights blue when a notification is received. See
Setting LED Notifications on page 49.
3 Touch Screen Displays all information needed to operate the TC55.
4 Programmable Button - By default, opens the Search application.
5 Menu Button - Opens a menu with items that affect the current screen or
application.
6 Primary
Microphone
7 Charging Contacts Provides power to the device from cradles and cables.
8 Speakers Provides audio output for video and music playback. Provides audio in
9 Back Button - Displays the previous screen. Closes the keyboard if the on-
10 Home Button - Displays the Home screen with a single touch. Displays
11 Volume Up/Down
Buttons
12 Programmable
Button
13 Light Sensor/
Proximity Sensor
Use for communications in handset mode.
speakerphone mode.
screen keyboard is open.
recently used applications when held for a short period of time.
Increase and decrease audio volume.
Initiates scanning when a scan application is enabled (default).
Programmable using the Button Remap settings. See TC55 Integrator
Guide for more information.
Determines ambient light for controlling display backlight intensity and
for turning off display when in handset mode.
September 2013 | MN000015A01
Figure 3: Back View
14
17
18
20
19
21
22
23
16
15
Getting Started | 27
Table 2: Back View Features
Number Item Function
14 Battery Cover Provides access to the battery, SIM and microSD card holders.
15 NFC Antenna Provides NFC communication with their NFC devices and NFC cards.
16 Battery Cover
Notch
17 USB Port Provides USB client and host communications.
18 Power Button Press and hold to turn on the TC55. Press to turn the screen on or off.
19 Flash Provides illumination for the camera.
20 Headset Jack
21 Secondary
Microphone
22 Exit Window Provides data capture using the linear imager (optional).
Assists in battery cover removal.
Press and hold to select one of these options:
• Power off - Turn off the TC55.
• Reset - Reboot the TC55 if software stops responding.
• Airplane mode - Disable all wireless connections.
Connects to headsets (3.5 mm plug).
Note: Do not use 2.5 mm to 3.5 mm adapters. Use only headsets with
straight plugs.
Use for making voice recordings and communications in speakerphone
mode.
Table continued…
MN000015A01 | September 2013
28 | Getting Started
Number Item Function
23 Camera Takes photos, videos and captures bar code data.
Unpacking
Carefully remove all protective material from the TC55 and save the shipping container for later storage and shipping.
Verify the following items are in the box:
• TC55
• Lithium-ion battery (2,940 mAh or 4,410 mAh)
• Charge Cable
• Quick Start Guide
• Regulatory Guide.
Note: Power Supply, p/n PWRS-124306–01R, is required and must be purchased separately.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions Global
Customer Support Center immediately. See Service Information on page 23 for contact information.
Setup
To start using the TC55 for the first time:
• Install the SIM Card
• Install microSD card (optional)
• Install the battery
• Charge the TC55
• Power on the TC55.
Installing the SIM Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Note:
The TC55 accepts a full size SIM card. If using a micro or nano SIM card, a third-party SIM adapter is
required.
The TC55 requires an activated SIM card. Obtain the card from a service provider.
Procedure:
1 Slide the SIM card holder toward the bottom of the TC55 to unlock.
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Figure 4: Unlock SIM Card Holder
Getting Started | 29
2 Lift the SIM door.
3 Insert the SIM card with the cut edge and the contacts facing up.
Figure 5: Install SIM Card
4 Close the SIM card holder.
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30 | Getting Started
Figure 6: Close SIM Card Holder
5 Slide the SIM card holder toward the top of the TC55 to lock into place.
Figure 7: Lock SIM Card Holder
Installing an Optional microSD Card
Caution:
For proper electrostatic discharge (ESD) precautions to avoid damaging the SD card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
Changing the microSD card can change the functionality of the TC55.
Note: The TC55 supports microSD cards up to 32 GB.
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