Mobile.book Page 1 Wednesday, September 9, 1998 3:05 PM
Welcome
The future of global telecommunications is here—a satellite telephone,
providing you with communication all over the world.
The company that brought you the world’s first commercially available
cellular phone has done it again! Motorola proudly introduces its
Satellite Series™ 9520 Mobile Phone for the Iridium
All Motorola wireless phones are designed and manufactured to meet
Motorola’s exacting specifications and world-class quality standards.
During development, our laboratory testing team took the durable
phone through rigorous durability tests including temperature,
humidity, shock, dust, vibration, and drop tests—and it still worked!
We’re confident that the phone you purchased meets your own
exacting standards.
®
system.
Thank you for choosing Motorola, a global leader in communications
technology.
Enjoy your new Satellite Series™ 9520 Mobile Phone!
Mobile.book Page 2 Wednesday, September 9, 1998 3:05 PM
Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
In the US & Canada: 1-888-839-4647
Outside the US & Canada (Toll-Free Global Number):
+1-8000-839-4647
Direct Dial: +1-847-523-1898
TTY Toll-Free Number: 1-888-390-6456
TTY (outside the United States): +1-847-523-1841
Monday through Friday7AM to 7PM (CST)
+ designates international dialing access code
, , VibraCall, and Satellite Series are
registered trademarks of Motorola, Inc.
Iridium, the Iridium logo, and Iridium World Service are
Mobile.book Page vi Wednesday, September 9, 1998 3:05 PM
vi
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•
•
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Mobile.book Page 7 Wednesday, September 9, 1998 3:05 PM
Safety Information
Exposure to Radio Frequency Signals
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.
International agencies have set standards and recommendations for
the protection of public exposure to RF electromagnetic energy.
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
Verband Deutscher Elektrotechniker (VDE) DIN-0848
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
National Radiological Protection Board of the United Kingdom,
GS 11, 1988
American National Standards Institute (ANSI) IEEE. C95.1-1992
National Council on Radiation Protection and Measurements
(NCRP). Report 86
Department of Health and Welfare Canada. Safety Code 6
•
These standards are based on extensive scientific review. For
example, over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry reviewed the
available body of research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
Safety Information7
8
•
•
•
•
Mobile.book Page 8 Wednesday, September 9, 1998 3:05 PM
Phone Operation
NORMAL POSITION: Hold the phone as you would any other
telephone. Make sure the antenna is extended fully and rotated to
either the left or right detente. The antenna should be vertical to the
ground and have a clear view of the sky.
TIPS ON EFFICIENT OPERATION: For your phone to operate most
efficiently:
•
Extend and rotate your antenna fully.
Make sure the antenna has a clear view of the sky.
Do not touch the antenna unnecessarily when the phone is in
use. Contact with the antenna affects call quality and may cause
the phone to operate at a higher power level than otherwise
needed.
Batteries
Caution:
conductive material, such as jewelry, keys or beaded chains, touches
exposed terminals. The material may complete an electrical circuit and
become quite hot. To protect against such unwanted current drain,
exercise care in handling any charged battery, particularly when
placing it inside your pocket, purse or other container with metal
objects. When the battery is detached from the phone, your batteries
are packed with a protective battery cover; please use this cover for
storing your batteries when not in use.
All batteries can cause property damage, injury or burns if a
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone
while driving, please:
Give full attention to driving -- driving safely is your first
responsibility;
Use hands-free operation, if available;
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against the
RF signals from your wireless phone.
Safety Information
•
•
Mobile.book Page 9 Wednesday, September 9, 1998 3:05 PM
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations of
Wireless Technology Research.
Persons with pacemakers:
•
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;
Should not carry the phone in a breast pocket;
Should use the ear opposite the pacemaker to minimize the
potential for interference;
If you have any reason to suspect interference is taking place,
•
turn your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In
the event of such interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if they are adequately shielded from
external RF energy. Your physician may be able to assist you in
obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Safety Information9
10
•
•
Mobile.book Page 10 Wednesday, September 9, 1998 3:05 PM
Aircraft
Airline regulations prohibit using your phone while in the air.
Switch OFF your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a blasting area or in areas posted:
Turn off two-way radios.
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders;
and any other area where you normally would be advised to turn off
your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
Safety Information
Mobile.book Page 11 Wednesday, September 9, 1998 3:05 PM
Overview
This chapter provides an overview of your new
satellite phone.
What Y ou’ll Learn
overview of the user’s guide
overview of the satellite phone
overview of the original Satellite Series™
accessories
•
•
•
Overview11
Mobile.book Page 12 Wednesday, September 9, 1998 3:05 PM
Guide Overview
As you explore your 9520 Mobile Phone, use this
guide to see what key to press and what happens
when you press it. Here is what you’ll learn in each
chapter:
ChapterDescription
How do you make your first phone
Using Your
Phone
call? We’ll answer this and more in this
section. Go to “Using Your Phone” on
page 19 for more information.
12
Using the
Menus
Managing the
Phone Book
Using Calling
Features
Using
Messaging
Services
Customizing
Phone
Features
Turn to page 39 to learn about how to
use the menu system. This chapter
teaches you how to navigate the
menu system.
Turn to page 45 to learn how to make
the most of your phone’s built-in
Phone Book.
If you subscribe to Call Barring or Call
Forwarding, turn to page 69 to learn
how to use these network features
and more.
Did you know that you can be notified
of voicemail or receive numeric and
text messages through your Personal
Mailbox? Turn to page 83.
Learn how to customize your phone’s
features in this chapter. Go to
page 93.
Overview
Mobile.book Page 13 Wednesday, September 9, 1998 3:05 PM
ChapterDescription
Accessing the
Network
Setting Up
Your
Accessories
Timing Your
Calls
Customizing
Menus
Turn to page 111 to learn
register with the satellite network.
Turn to page 125 to learn how to set
up features that make driving a little
easier.
View the time of your last call or set
your phone to remind you after you’ve
been talking for a certain amount of
time. Go to page 115.
Once you are familiar with the features
in your menus, you can then begin to
customize your menus to more closely
fit your needs. See page 133.
how to
Understanding the Guide
Key Presses
Key presses are represented in this guide using
symbols so that you may locate and use the
required sequence quickly. A sequence of key
presses may be shown as follows:
M ø ç
This means you should press
ç
and then
, in sequence, not simultaneously.
M
followed by
ø
Prompts and Messages
Your phone responds to key presses by displaying
either a prompt that guides you to the next action or
a message confirming that your action is complete.
Prompts and messages are represented in this
guide in LCD style, for example:
Completed
.
Enter PIN
or
Tips
In the margins of your guide are useful hints and
ways to improve your phone’s performance.
Overview13
Mobile.book Page 14 Wednesday, September 9, 1998 3:05 PM
Phone Overview
SIM Card Port
Hang-up Cup
Signal Strength
Indicator
Display
Indicators
Special Keys
Alphanumeric
Keypad
r x
o l n mk
C160S – MF
89 8816911200000316 8
Display
<< IRIDIUM / GSM1900 Test SIM
14
Special Keys
Volume Keys
The Volume keys are on the side of the phone. They
adjust earpiece and ringer volume. For information
on adjusting your volume, see page 30.
SIM Card Port
The SIM card is inserted in the slot in your hang-up
cup.
Overview
Mobile.book Page 15 Wednesday, September 9, 1998 3:05 PM
Special Keys
KeyFunction
turns the phone’s power on and off
S
displays messages
?
selects menu settings or options, or initiates
ø
and answers calls
stores numbers in the phone book
I
recalls numbers from the phone book
Q
enters the Quick Access Menu
E
enters the Options Menu and scrolls forward
M
through menu features
clears characters from the screen or exits the
ç
Options Menu
mutes the handset when you are in a call
µ
ß
or
scrolls through the menu features
π
The Display
Your phone’s Liquid Crystal
Display (LCD) displays as
many as four rows of 16
characters. When your
phone has been idle a few
seconds, the display’s backlight is turned off.
The LCD on your phone may respond slowly to key
presses in extremely cold temperatures. This is
normal and does not affect the phone operation in
any way.
12:00
ABC123
Overview15
Mobile.book Page 16 Wednesday, September 9, 1998 3:05 PM
Display Indicators
IndicatorDescription
Signal Strength Indicator
indicates the strength of the signal
from the network. The more
rx
o
n
segments displayed in the bar
graph, the stronger the signal.
You can also check the strength of
the signal at any time through the
menu. See page 76.
Message Indicator appears when
you receive a new message. It
flashes when the SIM card is full.
See “Accessing Messages” on
page 90.
Home System Indicator appears
when the phone has successfully
registered with the Iridium satellite
system.
16Overview
m
k
s
z
B...K
No Service Indicator appears
when your phone is not capable of
placing or receiving calls.
In Use Indicator appears when a
call is in progress.
Scroll Bar appears on the right of
the display when you are in a
menu. The button on the scroll bar
indicates where you are in the list.
Check Mark indicates a menu
item is currently selected.
Quick Access Menu Icons allow
you to easily identify Quick Access
features as you scroll through the
Quick Access Menu.
Mobile.book Page 17 Wednesday, September 9, 1998 3:05 PM
Original Satellite Series Accessories
Product appearance and specifications are subject
to change without notice.
Mobile Magnetic or Mobile
Permanent Mount Antenna
A versatile, larger
antenna that delivers
improved reception
over the Portable
Auxiliary Antenna and
offers dual mounting
options for more
permanent installations.
•
Use either
magnetic mount
or permanent mount option
•
Attaches to Motorola Satellite Series 9520
Mobile Phone, 9500 Portable Phone, or 9570
Portable Dock for in-vehicle communication
•
Attached 5-meter cable
Fixed Mast Antenna
Attaches to Motorola Satellite Series 9520 Mobile
Phone, or 9570 Portable Dock to deliver exceptional
reception performance for permanent in-building or
marine applications.
•
Marine rated with mast mount capability
•
Attached 10-meter cable
Overview17
Mobile.book Page 18 Wednesday, September 9, 1998 3:05 PM
18Overview
Mobile.book Page 19 Wednesday, September 9, 1998 3:05 PM
Using Your Phone
Read this section to learn how to get up and running with your new
satellite phone.
What Y ou’ll Learn
•
inserting your SIM card
•
turning the phone’s power on and off
•
placing and receiving calls
•
determining your own phone number
Using Your Phone19
Mobile.book Page 20 Wednesday, September 9, 1998 3:05 PM
Installing the SIM Card
Your SIM card (Subscriber Identity Module)
contains your phone’s number, service details, and
memory for storing Phone Book entries and
messages. This means you can use your SIM card
with any phone for the GSM system or any Motorola
product for the Iridium satellite system, and all calls
go on your account.
Tip:
Make
sure the side
with the gold
plate is facing
up.
Caution:
your card to static electricity or water.
Make sure your phone is powered off before
inserting or removing the SIM card. If you don’t, you
may damage the memory on your SIM card.
Avoid bending, scratching, or exposing
Insert the SIM Card
1.
Turn your phone off by pressing and
holding the
2.
Insert the SIM card into the slot in the hang-
up cup.
S key.
IRIDIUM
Remove the SIM Card
20Using Your Phone
1.
Turn your phone off by pressing and
holding the
2.
Pull the SIM card out of the slot in the hang-
up cup.
S key.
Mobile.book Page 21 Wednesday, September 9, 1998 3:05 PM
Powering Up the Phone
Turn the Power On and Off
To turn your phone’s power on:
1.
Insert your SIM card. (See “Installing the
SIM Card” on page 20.)
2.
Press and hold S to turn the phone on and
off.
When you turn your phone’s power on, it
performs a self test to let you know it’s
operational. You may see a number of other
power-on messages (see below).
When the
n appears, you are ready to start calling.
Power-On Messages
Once your phone is powered on, you may see:
MessageDescription
Searching...
Registering
Enter Phone
Unlock Code
Enter PIN
m indicator disappears and the
The phone is attempting to establish
communications with the satellite
network. See “Accessing the
Network” on page 111 for more
information.
Your phone is registering with the
network. When the process is
complete, you will see Registered.
See “Accessing the Network” on
page 111 for more information.
Your phone was locked after the last
use. Enter your four-digit unlock code
and press ø to proceed. See
“Locking and Unlocking Your Phone”
on page 100 for more information.
Enter the four- to eight-digit SIM card
PIN provided by your service provider
and press ø to proceed. See
“Protecting the SIM Card” on
page 102 for more information.
Using Your Phone21
Mobile.book Page 22 Wednesday, September 9, 1998 3:05 PM
MessageDescription
Power off your phone; make sure your
Insert Card
SIM card is inserted completely; and
then power your phone on again.
This message indicates that the SIM
Check Card
card is damaged or inserted the
wrong way.
If the SIM card PIN code or PIN2 code
is incorrectly entered three times in a
Blocked
row, your phone becomes blocked.
See page 103 for information on
unblocking it.
Bad Card
See Supplier
Your SIM card has been damaged or
incorrectly issued. Contact your
service provider for information.
Standby
To conserve energy, your phone may turn off its
backlight when you haven’t pressed a key for a
several seconds. The light reappears the next time
you press a key.
22Using Your Phone
Mobile.book Page 23 Wednesday, September 9, 1998 3:05 PM
Placing Calls
To place a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite network. See “Accessing
the Network” on page 111 for network information.
Dial a Number
1.
Enter the number using the digit keys. As
soon as you begin entering digits, you will
see
Call?.
You must enter the phone number in
international format: [international access
code or +] [country code] [phone number]
If you make a mistake, press ç once to
delete the last digit, or press and hold
clear all digits.
2.
Press ø. You will see Calling
+18475551212
You will see either the flashing message
Calling or the flashing messages Calling,
Registering
series of setup tones.
if the call connects and is answered, Connected will
appear on the display for a few seconds, followed
by
End Call?. If the call does not connect, you may
see one of the following messages:
.
, and the phone will play a
ç to
MessageDescription
Call Failed
System Busy
Restricted Area
Weak Signal
Redial?
The phone is unable to access
the network. Try again in a few
minutes.
See “Automatic Redial” page 24.
Using Your Phone23
Mobile.book Page 24 Wednesday, September 9, 1998 3:05 PM
International Dialing
To make an international phone call:
1.
Press and hold º.
After a few seconds the international dialing
prefix + appears in the display. This allows
you to call from any country without knowing
the local international access code.
2.
Enter the country code followed by the
phone number. The country code follows the
conventional format.
Automatic Redial
If the number or your network is busy, you will see
Redial? for five seconds.
ø to redial the number automatically.
Press
Keep in Mind:
attempts is set by your service provider. If the call
cannot be connected within this maximum, you will
see the message
The maximum number of redial
Redial Failed.
Redial Last Number Called
Whenever your phone is on standby, you can redial
the last number called:
Dial Special Characters
You can insert special characters in your numbers:
To enter...Then...
0
*
+ (for international calls)Press and holdº.
Ü (for pause dialing)Press and holdß.
supplementary service numbers,
PINs, and unblocking
24Using Your Phone
1.
Press ø to display the last number dialed.
2.
Press ø again to place the call.
Press º
Press ß.
Press π ß.
Mobile.book Page 25 Wednesday, September 9, 1998 3:05 PM
Dial a Number With Pauses
Refer to “Using Pauses in Numbers” on page 54 for
information on dialing numbers with pauses.
Dial a Number from the Phone Book
Your phone contains a phone book that you can use
to store names and telephone numbers. Once you
have stored information in your phone book, you
can save dialing steps by using:
•
one-touch dialing
•
an entry from a location
•
an entry of a name
•
one of the last ten numbers called
Refer to “Managing the Phone Book” on page 45.
Make an Emergency Call
You can make an emergency call virtually anywhere
in the world (without unlocking your phone) by
dialing 112. Provided your phone has found a
network, you are able to make an emergency call.
The emergency call is directed to a central
emergency operator.
To make an emergency call:
Dial
¡ ¡ ™.
You will see
In addition, your Iridium service provider may have
provided an additional emergency calling code on
your SIM card. Check with your service provider.
Emergency Calling
Call a Number in a Message
Details on how to call a number embedded in a
message are in “Using Message Services” on
page 83.
Using Your Phone25
Mobile.book Page 26 Wednesday, September 9, 1998 3:05 PM
Ending a Call
To end a call, perform one of the following tasks:
•
Press ø.
•
Replace the handset in the hang-up cup.
•
Press ç.
26Using Your Phone
Mobile.book Page 27 Wednesday, September 9, 1998 3:05 PM
What’s My SIM Card Phone Number?
You can retrieve and display your phone’s number
from your SIM card.
1.
Press M until you see Phone Book, and
then press
2.
Press M until you see My Phone
Number(s)
will see your phone number.
3.
Press and hold ç to exit the menu.
Keep in Mind:
have not be programmed onto your SIM card.
Contact your service provider for more information.
ø to select.
, and then press ø to select. You
If you do not see your number(s), they
Tip:
Q π also
brings up
your phone’s
number.
Pressing
Using Your Phone27
Mobile.book Page 28 Wednesday, September 9, 1998 3:05 PM
Receiving Calls
Receive a Phone Call
To receive a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite network. See “Accessing
the Network” on page 111 for network information.
When you receive a call:
Tip:
See
page 97 to set
your phone’s
alert.
•
Your phone rings and/or vibrates.
•
The phone displays Call, followed by
Answer? on the next line.
To answer the call:
Remove the handset from the hang-up cup
by pressing in the release buttons on the
side of the hang-up cup.
C160S – MF
89 8816911200000316 8
28Using Your Phone
<< IRIDIUM / GSM1900 Test SIM
Release Buttons
or
Press O or any digit key (¡-ª, ß or
π)
You will see
If the call does not connect properly, you
may see Call Failed. This message
indicates that the antenna is not properly
adjusted or the network signal is not strong
enough.
Connected.
Mobile.book Page 29 Wednesday, September 9, 1998 3:05 PM
Unanswered Calls
If you are away from your phone or choose not to
answer a call, your phone displays the message
Unanswered Call.
Personal Mailbox
Callers who are unable to reach you can leave
numeric, text, and voice messages. The next time
you register with the satellite network, you will
receive these messages. Then you will have the
option of returning the call or saving the message
for later viewing.
For information on retrieving messages, see
“Accessing Messages” on page 90.
Using Your Phone29
Mobile.book Page 30 Wednesday, September 9, 1998 3:05 PM
Adjusting Earpiece Volume
To adjust earpiece volume:
Tip:
The
volume keys
are located on
the side of the
phone.
•
Increase the volume by pressing the upper
volume key.
•
Decrease the volume by pressing the lower
volume key.
As you press the keys, the phone’s speaker
demonstrates the new volume level. The bar graph
in the display represents the volume level. The
higher the graph, the louder the volume.
12:00
Volume
-
+
Quit?
30Using Your Phone
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