Motorola SBG6580 User Manual

SURFboard® SBG6580

Wi-Fi Cable Modem Gateway

Install Sheet

For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the CD (if supplied) or visit:

http://broadband.motorola.com/consumers/support/

SURFboard® SBG6580

Wi-Fi Cable Modem Gateway

Troubleshooting

Before calling your service provider, try unplugging and plugging the power cord on the cable modem
gateway in the AC wall outlet to restart it.

The Problem The Solution

POWER icon is not visible Check that the cable modem gateway is plugged into the AC adapter and wall outlet.

Cannot connect to Wireless
Network

Cannot receive or send data Check the coaxial cable connection to the cable modem gateway and wall outlet.

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First, check that network connectivity is available through a wired connection (Ethernet port). Then, attempt
to reconnect using either the CD-ROM wizard or WPS Pairing button (with WPS-supported devices).
For more information, see the Troubleshooting section in the User Guide.

Hand-tighten, if necessary.

Check that the Ethernet cable is properly connected to the cable modem gateway and your computer.

Check the IP address by following the steps in “Verifying the IP Address” in the User Guide. On computers
using UNIX
your service provider if you need an IP address.

Verify that the Power icon is visible on the front panel.
See the Product Overview - Front Panel section in the User Guide on the CD for additional information.

®

or Linux®, you must have Adobe Acrobat Reader installed before opening the User Guide. Call

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