Motorola Startac 6500 User Manual

Welcome

Congratulations! As the proud owner of a state-of-the-art Motorola cellular phone, product superiority is yours.

All Motorola cellular phones are designed and manufactured to meet Motorola’s rigorous specifications and world-class quality standards. During development, our laboratory testing team took the StarTAC

™

cellular phone through its paces. They cooked it, steamed it, shook it, shocked it, dusted it and dropped it—and the phone still worked! We are confident that the one you purchased will meet your own exacting standards.

Thank you for choosing Motorola and, by all means, enjoy your StarTAC

™

phone!

Contents

Introduction

ContentsThe Works

What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Package Content Options . . . . . . . . . . . . . . . . . . . . . 12

The Basics

Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . 16

Turning the Phone On and Off . . . . . . . . . . . . . . . . . 28

Using the Smart Button . . . . . . . . . . . . . . . . . . . . . . 30

Placing and Ending Calls . . . . . . . . . . . . . . . . . . . . . 32

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Viewing Your Own Number . . . . . . . . . . . . . . . . . . . . 33

Reading the Indicators . . . . . . . . . . . . . . . . . . . . . . . 34

Redialing Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Introducing the Menu Features . . . . . . . . . . . . . . . . . 55

Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Learn to monitor the length of your calls

Setting Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . 63

Learn to personalize your phone’s tones

Lock/Security Features . . . . . . . . . . . . . . . . . . . . . . . 68

Learn to restrict access to your phone

Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Learn to adjust your phone’s operation

Reference Information

Accessory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Using Memory

Introduction to Using Memory . . . . . . . . . . . . . . . . . 38

Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Recalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

What’s New?

What would you say to a telephone that’s smaller than your wallet? Hard to believe… if you hadn’t already seen it with your own eyes. The company that brought you the world’s first commercially available portable cellular telephone has done it again!

Motorola is proud to present the first generation of wearable phones. Breakthrough technologies bring you a phone so innovative it challenges the status quo. The StarTAC cellular phone is 23% lighter than our previous record holder, and a full 45% smaller! Just look what’s in store:

Miniaturized Batteries

StarTAC phone batteries are more portable than ever.…

Get the same talk-time with less weight than previous Motorola cellular phone batteries.

Easily carry a spare battery—or two!

Incredible Portability

Your StarTAC phone is so small and light, you’ll always want it with you.

Keep it in your purse or slip it in your pocket!

Or clip it in its holster!

Smart Button

Storing information with the StarTAC phone is a breeze.…

Conveniently located for one-handed operation!

Recall numbers, place calls, end calls and more. The Smart Button does it all!

Tip : If you are familiar with other Motorola cellular phones, you can use many of the same key sequences with your StarTAC phone. See page 15 for more details.

Highlights

Safety Information

As one of the most sophisticated cellular phones around, your StarTAC phone offers exceptional features that make life easier, more organized and more fun! This small miracle of modern technology can help you…

receive calls discreetly with the VibraCall

™

Alert function. (available on select models.) know when to charge with the Dedicated Battery Level Indicator.

make calls in a flash with the Turbo Dial

™

function.

charge on the go with the Internal Rapid Charger and an AC Adapter or Cigarette Lighter Adapter.

enjoy the convenience of Hands-Free operation with the Headset Jack.

remember phone numbers with the internal Phone Book.

monitor your calls with Displayed and Audible Call Timers.

reduce roaming with two-system registration.

As you explore the StarTAC phone, you will discover many more convenient and time-saving features that help you stay in touch with style. A number of accessory options are also available to tailor your cellular system to your individual needs, including special accessories for your car, travel accessories, battery chargers that will get you going in a flash, and more.

Important: Read this information before using your wireless handheld phone.

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.

In August 1996, the Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with safety standards previously set by both U.S. and international standards bodies:

American National Standards Institute (ANSI) C95.1 1992

National Council on Radiation Protection and Measurement (NCRP) Report 86 1986

International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996

Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).

The design of your phone complies with the FCC guidelines (and those standards).

Exposure to Radio Frequency Energy

IMPORTANT

To maintain compliance with the FCC’s RF exposure guidelines, if you wear a handset on your body use only the Motorola supplied carrying case, holster or other

Safety Information

Antenna Care

Phone Operation

Batteries

body-worn accessory for this product and ensure that the antenna is at least 1 inch (2.5 centimeters) from your body when transmitting.

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate local agency regulations.

Normal Operation: Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder.

Tips on Efficient Operation: Observe the following guidelines to operate your phone most efficiently.

Extend your antenna fully.

Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

Caution: All batteries can cause property damage, injury, or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse, or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.

Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving.

Give full attention to driving—driving safely is your first responsibility.

Use hands-free phone operation, if available.

Pull off the road and park before making or answering a call if driving conditions so require.

Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone.

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.

Persons with pacemakers:

should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned on

should not carry the phone in a breast pocket should use the ear opposite the pacemaker to mini-

mize the potential for interference should turn the phone OFF immediately if you have

any reason to suspect that interference is taking place

Driving

Electronic Devices

Safety Information

Electronic Devices

(continued)

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

Posted Facilities

Turn your phone OFF in any facility where posted notices so require.

To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.

Turn your phone OFF and do not remove your battery when in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include, but are not limited to, fueling areas such as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present, e.g., if a gas/propane leak occurs in a car or home; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

Blasting Areas

Potentially Explosive Atmospheres

Aircraft

Airline regulations prohibit using your phone while in the air.

Switch OFF your phone before boarding an aircraft.

Package Content Options

The StarTAC phone comes equipped with a standard battery and an AC adapter to get you up and running. A whole new line of accessory options, now smaller and lighter than ever, can customize your cellular package for maximum performance and portability.

Package Content Options

Holster

StarTAC Personal Cellular Telephone

Slim Auxiliary Battery with Battery Cover

Slim Main Battery with Battery Cover

Standard Main Battery with Battery Cover

AC Adapter

Note: The detachable plug assembly included with your package can only be used for this power supply. Do not plug it into any wall outlet without the power supply.

Cigarette Lighter Adapter

Headset

Desktop Charger

(AC Adapter required)

Your phone and accessories may not look exactly as pictured above.

12 13

Phone Overview

The Basics

Illustration Reference

(inside front cover)

Retractable Antenna Extend for best performance.

Earpiece Ultra-compact phone speaker.

Headset Jack Provides a connection for an optional headset.

Status Indicators

IU (In Use)—Flashes when a call is in progress.

•

NS (No Service)—Tells you the phone is beyond the

•

range of a cellular service area. When this indicator is lit, calls cannot be placed or received.

RM (Roam)—Lets you know when your phone is

•

accessing cellular service outside your home system.

Signal Strength Indicator Indicates the strength of the signal your phone is receiving. The stronger the signal, the better your chances of placing and receiving calls successfully.

Battery Level Indicator Tells you the amount of charge left in your battery.

Alphanumeric Display

Displays your input from the keypad, information recalled from memory, help and other messages.

Volume Keys

The upper and lower volume keys can adjust keypad, earpiece and ringer volume. They also scroll through memory entries and menu features.

Smart Button

The Smart Button can recall information from memory, place calls, end calls, select menu features and toggle features ON and OFF. The symbol “ ” in your display represents the Smart Button.

Function Keys

Turns the phone ON and OFF.

Acts as a “shift” key to access the secondary functions of other keys.

Recalls phone numbers from memory.

Stores phone numbers into memory.

Clears characters from the screen.

Ends phone calls.

Places or answers calls.

Illustration Reference

(inside front cover)

and can be used to scroll through memory entries and menu features.

Accessory Connector Provides the connection for an external power supply, vehicular accessories and data accessories.

Microphone Positioned for convenient conversation.

14 15

Battery Information

The Basics

Battery Covers

Your phone’s batteries are shipped in an uncharged state with protective covers on them. Save these covers; use them to carry batteries and to store batteries when they are not in use. The cover prevents objects from touching the battery terminals, thereby reducing the risk of injury or damage from a short circuit (see page 8).

To begin using your phone, just slip a battery out of its protective cover, install and charge the battery.

Removing the Main Battery Cover

1. Press in release latch.

2. Continue pushing in and upwards until battery slips free from its cover.

Release Latch

Attaching the Main Battery Cover

1. Lower the side, opposite the release latch, into the cover.

2. Slip the side with the release latch down until it clicks.

Removing the Auxiliary Battery Cover

1. Hold auxiliary battery securely with one hand. With your other hand’s thumb, push up on bottom of the cover.

2. Continue to push up until the cover slides free of the pins on the bottom of the battery, then swing the cover outwards.

Attaching the Auxiliary Battery Cover

1. Slide the cover’s narrow end into the small grooved hook on the top of the auxiliary battery.

2. Push cover firmly so the base of cover slides past the pins on the auxiliary battery, then release.

Hook

Battery Covers

16 17

Pins

Battery Information

The Basics

Thanks to Motorola’s breakthrough technology, the StarTAC phone’s batteries are smaller and weigh less than any previous Motorola cellular telephone battery. Now it’s easier than ever to carry a spare or two.

Auxiliary Battery

Your StarTAC phone can use two batteries at the same time. With an auxiliary battery attached to the back of the phone, you get even more talk-time. This is in addition to the talk-time you receive from your main battery.

Now you can use any single battery or battery combination to fit your individual needs. You can even extend your talk-time by attaching an auxiliary battery at any time, without interrupting your call.

Auxiliary Battery

Main Battery Installation

The main battery fits into the top of your phone like a ski boot fits into a ski.

1. Place the battery’s “toe” into the compartment as shown.

2. Press its “heel” down until you hear it click into place.

Main Battery Removal

To remove the main battery:

1. Turn your phone OFF.

2. Pull the release latch back toward battery and lift the battery out.

The Main Battery

Release Latch

Tip: If you have a charged auxiliary battery attached to

Tip: If two batteries are attached, the phone uses the auxiliary battery first.

18 19

your phone, you can remove and change your main battery during a call.

B______

Aux

B______

Main

B______

Main

Battery Information

The Basics

The Auxiliary Battery

Auxiliary Battery Installation

The auxiliary battery clips onto the back of your phone:

1. Place the hook located on the narrow end of the battery into the slot on the back of the phone.

2. Pull the battery downward and toward the bottom of the phone.

3. Release the battery so that it clicks upward into place. Make sure that the bottom of the battery is firmly attached.

Auxiliary Battery Removal

To remove the auxiliary battery:

1. Pull the battery down and away from the phone.

Battery Level Indicator

The three bar segments on your phone’s Battery Level Indicator display the amount of charge remaining in your battery. The more segments visible, the greater the charge.

For a detailed battery level reading:

You will see:

Press then press

If you are using an auxiliary battery with the main battery the display will indicate which one is in use.

You will see:

Low Battery Signals

No bar segments will be highlighted.

“

Low Bat” will appear in the display.

A short tone will play periodically.

Check your display to confirm low battery signals:

You will see:

Battery Levels

High

Low

2. Lift the battery’s hook out of the slot on the back of

Press then press

the phone.

Tip: If you have

a charged main battery attached to your phone, you can remove and change your auxiliary battery during a call.

20 21

B Low Bat

Battery Information

The Basics

Battery Types

Your StarTAC phone can use either Lithium Ion (LiIon) or Nickel Metal Hydride (NiMH) batteries. Batteries are available in a variety of sizes: Slim, Standard, and Extra Capacity.

Main Battery Talk and Standby Times:

Slim Main Battery (Lithium Ion) E•P

up to 60 minutes talk-time or 12 hours standby-time

Standard Main Battery (Nickel Metal Hydride)

up to 60 minutes talk-time or 12 hours standby-time

Standard Extra Capacity Main Battery (Lithium Ion) E•P

up to 110 minutes talk-time or 19 hours standby-time

Keep in Mind: Talking on the phone uses more energy than leaving it idle; the more talk-time you use, the less standby-time you’ll have and vice versa.

Auxiliary Batteries

With an auxiliary battery attached, you can get even more talk-time and standby-time, in addition to your main battery. You can use any auxiliary battery with any main battery to fit the way you use your phone.

Auxiliary Battery Talk and Standby Times:

Times listed in this table reflect the capacity of the auxiliary battery shown. For a complete measure of talk-time or standby-time, simply combine the time shown for your main battery to the time shown for your auxiliary battery.

Slim Auxiliary Battery (Lithium Ion) E•P

up to 90 minutes talk-time or 19 hours standby-time*

*In addition to any main battery.

22 23

PUSH

Battery Information

PUSH

Battery Information

The Basics

Using the Internal Charger

Believe it or not, there’s a battery charger built right into your phone! Using either the AC adapter or cigarette lighter adapter, you can plug your phone directly into a power supply and charge attached batteries—whether the phone is ON or OFF. When the internal charger is in use, and the phone is ON, you can still place and receive calls. Just remember, talking on the phone requires energy, so charging will take more time.

1. Plug the AC adapter or cigarette lighter adapter into the accessory connector on the bottom of your phone as shown, with the release tab facing up.

2. Plug the adapter into the appropriate power source. In some cars, the ignition must be ON to use the cigarette lighter.

What you will see when charging:

While your phone is charging, regardless of whether your phone is turned ON or OFF, the battery icon will flash.

When both batteries are fully charged the battery icon will cease flashing and become solid.

Using the Desktop Charger

The desktop charger’s front pocket can charge batteries while they are attached to your phone, and the rear pocket can charge batteries separately.

First plug the AC adapter into the back of the charger, with the release tab facing up. Plug the other end of the AC adapter into an AC wall socket, and you can begin charging your batteries. With battery(s) attached, place the phone into the charger’s front pocket. You can also charge an extra auxiliary or main battery in the rear pocket as shown:

Front Pocket Rear Pocket

Note: The detachable plug assembly included with your package can only be used for this power supply. Do not plug it into any wall outlet without the power supply.

Tip: When you charge the main and an auxiliary battery, the main battery will be charged first.

Release Tab

Desktop Charger and Internal Charging Time

The phone’s batteries charge in about one to two hours, individually, depending on the battery. Allow extra time if

24 25

you are charging more than one battery.

Battery Information

The Basics

Desktop Charger Indicator Lights

Red means the battery is charging. Flashing yellow means the battery is waiting its turn, or

that the battery is out of temperature or voltage range. If the battery is out of range, rapid charging will begin when the battery is in range.

Green means the battery is charged within approximately 90% of its capacity and can be used. An additional hour of charging will bring your battery up to 100% capacity.

Flashing red indicates that the battery is damaged and cannot be charged.

Charging Two Batteries on the Phone

When you charge your phone with a main and auxiliary battery attached, the main battery will be charged first.

To find out which battery is being charged:

You will see:

Tip: “ Aux” will be displayed in place of the “ on” message when the auxiliary battery is in use or charging.

Press then press

Leaving Batteries in the Charger

Chrging

Aux

Chrging

Main

Lithium Ion batteries are different from other batteries in that you can leave them in the charger as long as you like. Nickel Metal Hydride batteries should not be left in the charger for more than 24 hours.

Expert Performance (E•P ™) Charging System

Your Motorola cellular phone implements the Motorola Expert Performance (E•P ™) charging system. This system allows the charger that is built into the phone to communicate with the battery. Based on this communication, the charger can tailor the charging cycle to optimize

26 27

performance. If your charging system is not communicating with the battery, your phone will beep and display an

Invalid Battery message each time you power up the

phone or replace the battery. Your phone is alerting you that you do not have charging capabilities with this battery. There are several reasons why your battery might not be communicating. The most likely reason is that the battery you purchased is not a Motorola original and the battery does not have the appropriate communication technology built into it. All Motorola batteries are built with the appropriate communication technology. We recommend that you use Motorola original batteries and accessories and that you store your batteries in the protective battery cover that comes with the phone.

Quick Change Power Source

The quick change feature lets you switch power sources without losing the call in progress. If you hear a low battery warning while you are in a call, just plug in the cigarette lighter adapter, or replace it with a fully charged battery.

Quick Change Battery Replacement

You can also remove your phone’s battery and replace it with a charged spare without losing the call in progress. If you hear a low battery warning while you are in a call, quickly switch batteries and resume your conversation.

Keep in Mind: A quick change must be completed within three seconds to avoid losing the call in progress. Just give your party on the line a warning before beginning this procedure.

Caution:

To prevent injuries or burns, do not allow metal objects to contact or short circuit the battery terminals (see page 8 for additional safety information).

Tip:To extend battery life, do not leave a Nickel Metal Hydride (NiMH) battery in the charger for more than 24 hours.

Using the Phone

The Basics

Turning the Phone On and Off

The next ten pages in this section will tell you everything you need to know to operate your StarTAC cellular phone. Read them once, and you may never need to pick up this manual again. But if you would like to learn some quick and useful features, take a look at “Using Memory.” Once you discover these convenient time-savers, you may wonder how you ever lived without them!

Follow these steps to turn your phone ON:

1. Extend Extend the antenna for best

antenna performance.

2. Open phone Open your phone to expose

the keypad.

3. Press once to turn the phone ON.

Press again to turn the phone OFF.

Hold your cellular phone as shown below, with the antenna fully extended and pointing up and over your shoulder. For best performance, make sure your hand is not covering the antenna.

To slip your StarTAC cellular phone into its holster, make sure the main battery is facing the inside of the holster. Just clip the holster onto a belt, purse or briefcase and you’ll always have it with you!

Optimal Phone Position

Wearing the Phone

What you will see:

Each time you turn ON your phone, it performs a self-test to let you know your phone is operational. When the self-test is finished, the display reads, “

Tip: “ Aux” will be displayed in place of the “ on” message when the auxiliary battery is in use or charging.

28 29

ready to go.

To conserve energy, your phone may turn off its lights and most indicators when in standby mode. Don’t worry, the display will come back the next time you press a key or open the phone.

on” or “Aux” and you’re

Using the Smart Button

The Basics

The new Smart Button simplifies the use of the StarTAC phone by allowing you to place calls, end calls, enter the menu system, toggle features ON and OFF, and select items in the display. The Smart Button’s central location, the middle key on the left side, makes it easy to feel, easy to find—easy to use.

The symbol “ ” in your display represents the Smart Button.

The Smart Button

Once at your fingertip, use the Smart Button to:

Select Items in the Display

The most basic use of the Smart Button is to select. Whenever the phone offers you a choice, such as a ringer setting, press the Smart Button to select the one you want.

Toggle Features ON and OFF

Some of your phone’s features toggle ON and OFF. Use the upper or lower volume key to scroll to the desired feature and press Smart Button to toggle.

Place Calls

1. Enter Enter the number you want to call, number for example: 555-1234. You can

2. Press to place the call. & hold

also use any method you choose to recall a previously dialed or stored number.

You will see:

Dialing 5551234

End Calls

When you are finished with a call,

1. Press until you hear & hold two tones.

2. Press again to end the call.

EndCall

Enter the Menu System

The StarTAC phone’s menu system can be quickly accessed with the following key sequence:

Press then press

30 31

Placing and Ending Calls

Receiving Calls

The Basics

First check that your phone is ON. To place a call:

1. Extend Extend the antenna completely for antenna best performance.

2. Enter Enter the number you want to call, number for example: 555-1234.

Press to erase one digit at a time if you

Press to clear the entire entry. & hold

3. Press until you hear & hold two tones.

Press to place the call.

make a mistake.

You will see:

Dialing 5551234

To end a call:

Press or close the phone to “hang up”

Press until you hear & hold two tones.

then Press again to end the call.

your cellular phone.

EndCall

You can dial phone numbers with up to 32 digits, but only the last digits will appear in the display.

Press to see the entire phone number.

The phone will take you to the beginning of the phone number, then flash digits until the end of the number is reached.

Your phone must be ON to receive calls. To answer a call:

1. Extend Extend the antenna completely for antenna best performance.

2. Press or open the phone when the

phone rings.

To end a call:

Press or close the phone to “hang up”

Press until you hear & hold two tones.

then Press again to end the call.

your cellular phone.

EndCall

Unanswered Call Indicator

Even with personal cellular technology, sometimes you are not available to answer every call. While your phone is ON, it alerts you with the message, “

Press to erase the message, and you

can begin placing calls again.

Call.”

Viewing Your Own Number

To find out your cellular phone’s number:

Press then press

Tip: To make

answering calls even easier, try the Multiple Key Answer feature on page 88.

32 33

Incoming call Alternating

Red/Green

In Service Flashing Green

No Service Flashing Red

Roam: home type system Yellow, slow flash

Roam: non-home type system Yellow, fast flash

Strong

Weak

Reading the Indicators

Signal Strength Indicator (1) The Signal Strength Indicator (SSI) tells you the strength of the connection between your phone and the local cellular system. A strong signal increases your chances of placing and receiving calls. You may see low signal strength if you’re in a fringe area of the cellular system. Buildings, tunnels and bad weather could block or interfere with reception. If the display goes blank to conserve energy, the SSI’s lights flash one at a time up to the signal level you are receiving.

In Use Indicator (2) The In Use (IU) Indicator flashes when a call is in progress.

No Service Indicator (3) If you travel beyond the range of a cellular system, the No Service (NS) Indicator will flash to let you know that calls cannot be placed or received from your location.

Reading the Indicators

Battery Level Indicator (5) The three bar segments on the phone’s Battery Level Indicator show the amount of charge remaining in your battery. The more segments you see, the greater the charge. Press , then press for more battery information. When your battery is low, the phone alerts you three ways:

No bar segments will be highlighted.

“

Low Bat” will appear on your screen.

A short tone will play periodically.

If you ignore these warnings, the phone will automatically turn itself OFF when the battery is on its last legs. Just charge the battery to resume normal operation.

Power/Status Indicator

When you are wearing your phone in its holster or just carrying it, the Power/Status Indicator on the top of the phone gives you all the information you need when the phone is closed. Read the chart below to find out what your phone is trying to tell you.

The Basics

High

Low

Power/Status

Roam Indicator (4) The Roam (Rm) Indicator lights up when your phone

34 35

accesses a cellular service outside your local cellular system. When you leave your cellular service area, your phone roams or seeks another cellular system until it finds one.

If your phone finds another cellular service, of the same system type as your local service, the Roam Indicator flashes slowly. If it finds a different system type, it will flash quickly.

Redialing Numbers

Basic Tone Controls

The Basics

Automatic Redial

Display Last Ten Numbers Dialed

Sometimes the cellular system is busy and you may hear a fast busy signal. With Automatic Redial, your phone will call continuously for the next four minutes. When it makes a connection, the phone will ring or vibrate. When the person you are calling answers, you can begin talking.

You will see:

Press or press

if you hear a fast busy signal.

Redial

If the call does not go through after four minutes:

Press or press to continue the

call attempt.

If you hear an ordinary busy signal, try this sequence. It only works if the cellular system is busy with incoming calls.

1. Press to hang up.

2. Press or press

to place a call to the last number you dialed.

Dialing 5551234

This feature makes it easy to call any one of the last ten numbers you’ve dialed.

1. Press then press ,

2. Press to scroll through the last ten

3. Press or press & hold to call the number

The display will show the last number you dialed.

numbers, starting with the most recent call.

Dialing

in your display.

5551234

The upper and lower volume keys can be used to adjust both the earpiece and the ringer volume. As you press these keys, the phone’s speaker will demonstrate the current volume level.

To adjust earpiece and keypad volume:

Press to raise or lower the volume.

To adjust ringer volume:

1. Press

2. Press to raise or lower the volume.

If you need some privacy while a call is in progress, try muting the microphone—you will be able to hear the party on the other end, but he or she will not hear you.

You will see:

1. Press then press

to mute the microphone.

2. Press then press again to resume

normal conversation.

Mute

In situations where ringing may not be appropriate, or in noisy places where you may not hear your phone, select the VibraCall function for silent vibration with this quick sequence:

You will see:

Press then press

to toggle between ringer and vibration mode.

Vibrate

Only

Ring Only

Adjusting Volume

Muting the Microphone

Silent Vibration Mode (optional)

36 37

Using Memory

Making the Most of Memory

Do you have places to go and people to see? Too many phone numbers to remember? Let your phone remember them for you. Your StarTAC phone’s internal Phone Book can store up to 99 names and numbers for easy access on the go.

In this chapter you will learn how to:

store names and numbers into the Phone Book.

recall phone numbers from memory.

dial in a flash with the Super Speed Dial and Turbo Dial functions.

Note: Follow these symbols as a guide for using the keys on the side of your phone.

Press to scroll up

Press to select

Each phone number is stored in a “memory location” numbered 01-99. You can arrange your Phone Book for convenient recall by storing related numbers in groups of ten. For example, store your ten most frequently called numbers in locations 01-09, then you can use the Turbo Dial function to call them with the push of a key. You could store business phone numbers in locations 10-19, family numbers in 20-29, friends in 30-39, and so on.

You can also store names to help identify phone numbers. Later you can easily recall numbers either by memory location or by name. If someone you know has more than one phone number, you could quickly recall the number you need by storing it with a descriptive name, for example:

SMITH J HOME

SMITH J

WORK

SMITH J

PAGER

The possibilities are endless, so give it a try!

When you feel ready for more, try the advanced storing features in the next chapter.

Using Memory

Press to scroll down

38 39

press 1 time to insert an “A” press 2 times to insert a “B” press 3 times to insert a “C”

Storing Names and Numbers

Entering Names

To take advantage of your phone’s internal Phone Book, you’ll first want to store some names and numbers into memory. With a little practice you’ll find it’s a piece of cake!

1. Enter Enter the phone number you number want to store.

You will see:

2. Press to begin storing.

The phone will prompt you for a memory location.

3. Enter Enter the two- location digit memory

location where you want the sequence stored.

Press to store the sequence in the first

available location.

Enter digit Enter the first digit of the memory

location and press to store the sequence in the first available location beginning with that digit.

Locatn

Alpha

When the display shows “Alpha Or ,” you can use the keypad to produce any letter in the alphabet by pressing the numeric keys one or more times. Just use the letters printed on each key as a guide and you can’t go wrong. For example, press to enter the letters “A,” “B,” or “C” as shown:

To enter a name into the Phone Book:

1. Enter letter Enter a letter by pressing a key

as many times as necessary.

2. Press to advance the cursor to the

next space.

Press or press to erase a letter if

you make a mistake.

3. Continue Continue with step 5 on the storing previous page when you are

finished entering the name.

This is easier than it looks, so give it a try!

Using Memory

4. Enter name Enter a name to identify the phone

5. Press or press when you are

Tip: The

symbol in your display represents the Smart Button.

“”

40 41

number, or skip this step and continue with step 5. (See the next page for details on entering names.)

finished entering the name. Your phone will confirm your entry by displaying the information you stored.

Recall from Memory

Recall by Name

Once you have stored names and numbers, you can recall them alphabetically and immediately place calls. With one press of the Smart Button you have instant access to the name directory. What could be easier?

1. Press once to enter your name directory.

2. Press to scroll to the name you are

Enter letter Enter the first letter of the name

Press if you want to see the number

3. Press or press & hold to call the number

looking for.

you want to recall from memory. The display will show the first name beginning with that letter.

stored with the name.

You will see:

Dialing 5551234

you selected.

Here’s an easy way to erase a memory entry:

1. Recall Recall the entry by name that you

2. Press to clear the entry.

3. Press to confirm that you want to

want to erase.

erase the entry.

Each name and number you store is placed in a memory location numbered 01-99. Once you have stored names and numbers, you can recall them by memory location.

1. Press (This step is optional.)

2. Enter Enter the two-digit memory loca- location tion of the phone number you’re

3. Press or press & hold to call the number

looking for.

You will see:

Dialing 5551234

you selected.

Clear an Entry

Recall by Memory Location

Using Memory

4. Press or close the phone to end the call.

Press until you hear & hold two tones.

then Press again to end the call.

42 43

EndCall

4. Press or close the phone to end the call.

Press until you hear & hold two tones.

then Press again to end the call.

EndCall

Recall Shortcuts

Scratchpad

Super Speed Dial

Turbo Dial

If you know the memory location of the number you want to call, try the Speed Dial function:

1. Enter Enter the two-digit memory location location (01-99).

You will see:

2. Press to place the call. & hold

Press to place the call.

Dialing 5551234

The Turbo Dial function lets you dial numbers stored in locations 01-09 with the push of a button:

You will see:

Press & hold a number on

the keypad, through and your call is placed!

Dialing 5551234

Your phone’s Priority Call feature gives you fast access to any number stored in location 01. To learn how to activate this feature, see page 72.

In addition to your internal Phone Book, you also have a built-in Scratchpad for quick notes on the fly. The Scratchpad remembers the last phone number that was on your display. If you are on the phone and your party gives you another number to call, enter the number into the Scratchpad to place the call later.

1. Enter Enter the number into the keypad. number (The person on the line will hear

tones as you dial.)

2. Press to end the call you are currently

in, if necessary.

3. Press to call the number in the Scratchpad.

You can also store numbers while you are in a call.

1. Enter Enter the number into the keypad. number (The person on the line

will hear tones as you dial.)

2. Press and continue storing with step 3

on page 40.

Using Memory

44 45

Advanced Storing

Pause Dialing

If you often find yourself calling Voice Mail systems, banking by phone or using other automated calling systems, you will appreciate the one-key convenience of Pause Dialing. Simply save the access numbers as a linked sequence, and you’ll never need to enter them again!

Here’s how it works: when you call automated systems, a recorded message prompts you for PIN numbers, Voice Mail numbers, etc. You can store these numbers in your phone’s memory, separated by “pauses”— special characters that tell your phone to wait before sending additional numbers.

To use your stored sequence, simply recall it and press and hold the smart button or press to place the call. When the recording prompts you for information, just press the Smart Button or press and your phone will send the next set of numbers that you stored. Press the Smart Button or press as many times as necessary to transmit all the numbers.

1. Enter Enter the phone number you use number to access the automated system.

You will see:

2. Press then press

Insert

Pause o

4. Enter Enter the next group of numbers, numbers for example, an account number

5. Insert pause Insert another pause and enter

6. Press to begin storing.

7. Enter Enter the two- location digit memory

8. Enter name Enter a name for your sequence.

9. Press when you are finished entering

or PIN number. If the automated system requires a those symbols, too.

the next group of numbers by repeating steps 2 through 4 as many times as necessary. You can store up to 32 digits, including pauses. When you’ve entered the entire sequence, store it as you would any phone number.

location where you want the sequence stored.

(See page 41 for details.)

the name. Your phone will confirm your entry by displaying the location, number and name you stored.

or #, enter

Locatn

Alpha

Pause Dialing

Using Memory

3. Press to insert a pause into the

Tip: You can use

the Smart Button instead of

46 47

sequence.

Advanced Storing

Storing Calling Card Information

Like Pause Dialing, you can store calling card access numbers, separated by pauses, for easy recall later. You can also store a Number Character in the sequence to save a place for the number you will be calling when you use your calling card.

You can protect your calling card information with your phone’s security features. See pages 68-76 for details.

1. Enter Enter the phone number you use numbers to access your calling card system,

2. Press then press

3. Press to insert a pause into the

4. Enter Enter the next group of numbers. numbers For example, some long distance

5. Press then press

6. Press to scroll to the

usually a 1-800 phone number. Skip this step if you only dial 0.

You will see:

Insert

Pause o

sequence.

carriers require you to dial a 0 before the number you are calling.

Insert

Pause o

Number Character.

Insert Num 'N

7. Press to insert the ‘N Character into the

8. Press then press

then Press to insert another pause, as in

9. Enter Enter your calling card PIN number. numbers

10. Press to store your

11. Enter Enter the two- location digit memory

12. Enter name Enter a name for your sequence.

13. Press when you are finished entering

sequence. This special character saves a place for the phone number you will be calling. The number will be inserted into the sequence automatically when you place the call.

steps 2 and 3.

calling card sequence.

location where you want the sequence stored.

(See page 41 for details.)

the name. Your phone will confirm your entry by displaying the location, number and name you stored.

Locatn

Alpha

Storing Calling Card Information

Using Memory

48 49

Advanced Storing

Editing a Memory Location

Placing a Calling Card Call

After you’ve stored your calling card information, just recall the information, enter the number of the person you are calling, and your phone will do the rest.

You will see:

1. Recall Recall the calling card information

2. Press before entering

3. Enter Enter the phone number you want number to call, including the area code.

4. Press or press & hold to place the call.

5. Press or press to send the next

6. Send Repeat step 5 to send the next numbers group of numbers as many times

7. Press or close the phone to end the call.

you’ve stored (see page 48).

number.

You may enter the number manually, by location, or recall.

Your phone will dial the number to access your long distance provider.

group of numbers when the recording prompts you. The phone will automatically insert the selected number to call at the appropriate spot in the sequence.

as necessary.

Enter

Number

Dialing 1800555

After you have stored names and numbers into the Phone Book, you can edit the information or erase entries at any time.

1. Press once to enter your name directory.

2. Press to scroll to the name you are look-

3. Press to begin editing the phone number.

4. Press to erase one digit at a time.

Press to erase the entire number. & hold

Enter Enter your changes to the phone numbers number.

5. Press when you finish

6. Enter Enter the two-digit memory loca- location tion where you want to store the

ing for.

The display will show the phone number.

editing the phone number.

changed number. The display will show the name stored with the phone number you are editing.

Locatn

Edit by Name

Using Memory

Press until you hear & hold two tones.

then Press again to end the call.

50 51

EndCall

Editing a Memory Location

Edit by Name

7. Press to erase one letter at a time or

Enter Enter your changes to the name. letters (See page 41 for details on enter-

8. Press when you finish

9. Press to save your changes. Your phone

Press to leave the infor-

Enter Enter a new two-digit memory location location to avoid overwriting the

10. Press to exit the menu.

skip this step to leave the name unchanged.

ing names.)

Change?

editing the name. The display will show the new information and ask if you want to save your changes.

will confirm your entry by displaying the location, number and name you stored.

mation unchanged.

information in the current location.

Locatn

You will see:

1. Press and the 2-digit memory location

2. Press when you finish

3. Enter Enter the two-digit memory loca- location tion where you want to store the

4. Press to erase one letter at a time or

Enter Enter your changes to the name. letters (See page 41 for details on enter-

5. Press when you finish

6. Press to save your changes. Your phone

you want to edit.

editing the phone number.

changed number. The display will show the name stored with the phone number you are editing.

skip this step to leave the name unchanged.

ing names.)

editing the name. The display will show the new information and ask if you want to save your changes.

will confirm your entry by displaying the location, number and name you stored.

Locatn

Change?

Edit by Number

Using Memory

Press to leave the infor-

mation unchanged.

Enter Enter a new two-digit memory location location to avoid overwriting the

information in the current location.

7. Press to exit the menu.

52 53

Locatn

Number Preference

Features

Shortcut

Press then press the Smart Button, then

, and continue with step 4.

This feature determines the order in which the Phone Book displays information. When you recall information by location and Number Preference is ON, you will first see the stored phone number and must press to see the associated name. When Number Preference is OFF, the Phone Book displays the name first and you must press to see the associated phone number.

You will see:

1. Press then press

2. Press to scroll to the

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

Number Preference feature.

scroll to other features.

Number

Pref On

Number

PrefOff

Introducing the Menu Features

The StarTAC cellular phone is loaded with amazing features that can help make life easier, more productive and just a bit more exciting. The phone’s simple menu system will help you find what you need quickly and easily.

You can navigate through the menu system using the three keys located on the left side of the phone. Use the upper and lower volume keys to scroll and to control volume. Use the middle Smart Button to choose menus and functions.

This manual uses these symbols to instruct you to use the Smart Button and the upper and lower volume keys.

Press to scroll up

Press to select

Press to scroll down

The Menu

Shortcut

Experienced Motorola Users: Watch for the

“Shortcuts.” You

will find many of the same key sequences you have used with other Motorola models!

Navigating the Menu

Features

54 55

Road Map

To enter your phone’s menu system, simply follow these steps:

1. Press then press

to enter the menu features.

2. Press to scroll through the menu

selections.

3. Press to exit the menu.

Detailed instructions within this chapter describe the operation of all features.

Now it’s time to take the plunge. Move at your own pace, experiment, and have some fun!

Previous User Compatibility

If you are already familiar with previous Motorola cellular phones, you can use your phone’s and keys to scroll through the menu system.

One Min TimrOff

page 60

Indiv

TimrOff

page 59

Scrpad

Tone On

page 67

Ringer

Style 1

page 65

Ring Or Vib Sel

page 64

Keypad

Tone On

page 66

Auto

AnsrOff

page 90

MultKey AnsrOff

page 88

Open to Ansr On

page 89

Auto

LockOff

page 70

Priorty Call On

page 72

Auto

HF On

page 88

Number

Pref On

page 54

Call

Rcv On

page 87

Extend

Talk On

page 97

Remind

Msg Off

page 96

Select

Languag

page 83

InActiv

page 84

Features

5756

Call Timers

View Cumulative Timer

Your phone’s Call Timer features give you a variety of options for managing your time. You can monitor the length of individual calls, set a timer to track monthly usage, or have the phone alert you at intervals that you specify.

In this section you will learn how to:

monitor the length of your calls.

set and view the resettable timer for long-term monitoring.

program audible timers for your individual needs.

View Individual Call Timer

You can view the air-time of the most recent call or the call in progress (in minutes and seconds) at any time using this feature. The Individual Call Timer resets before you place the next call and when you turn the phone OFF. You can also choose to have the timer display automatically while calls are in progress with the Automatic Display feature on page 59.

Press then twice for a quick look

at this timer.

View Resettable Call Timer

You can track how much air-time you have accumulated during any time period you choose. Use this feature to view the time elapsed, and follow the instructions below to reset the timer.

Press then three times for a quick

look at this timer.

This is a non-resettable timer that keeps track of your phone’s total air-time (in minutes).

Press then four times for a quick

look at this timer.

Reset Timer

Scroll over to this feature at the beginning of each billing cycle and you will always be in the know. After you reset the timer, it will continue to keep track of your air-time (in minutes) until you reset it again.

Keep in Mind: The shortcuts will not work if the Reset Timer is already set at zero.

Press then , , to

the timer.

reset

Auto Display Timer

When you turn this feature ON, your phone will automatically display your air-time in minutes (XX) and seconds (YY) during and after each call.

You will see:

1. Press then press

2. Press to scroll to

to enter the menu features.

Individual Timer.

Indiv

TimrOff

Indiv

Timr On

Call Timers

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Tip: Activating the Auto Display Timer may reduce standby-time or talk-time.

Auto Display Timer

Programmable Timers

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

scroll to other features.

One Minute Audible Timer (optional)

Turn this feature ON to hear an audible beep 10 seconds before the end of every minute during a call. Don’t worry, the party on the other end will not hear the beeps.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

to enter the menu features.

One Minute Timer.

One Min

TimrOff

One Min Timr On

You can set this timer to beep during your calls at an interval that you select—from 11-999 seconds. Like the One Minute Audible Timer, you will hear the beep 10 seconds before the end of each interval, and the party on the other end will not hear the beeps.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the

4. Enter Enter the number seconds of seconds you

to enter the menu features.

Repeat

TimrOff

Repeating Timer.

feature ON or OFF.

The prompt to enter seconds will appear only if you have turned the feature ON. If you have turned it OFF, you will see:

Audible TimrOff

would like between audible beeps.

then

Repeat

Timr On

Enter

Seconds

Repeat

TimrOff

Beep At

XXXSecs

Repeating Audible Timer (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Call Timers

4. Press to exit the menu, or you may

scroll to other features.

5. Press to set the timer.

The phone will confirm by displaying your entry.

6. Press to exit the menu, or you may

scroll to other features.

Set At

XXXSecs

Programmable Timers

Tone Controls

Single Audible Timer (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Like the Repeating Timer, you can set the Single Timer to beep at a time that you select—from 11-999 seconds. It will beep once during each call, 10 seconds before the end of the interval. The party on the other end will not hear the beeps.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the

to enter the menu features.

Single

then

TimrOff

Single

Timr On

Enter

Seconds

Single

TimrOff

Single Timer.

feature ON or OFF.

The prompt to enter seconds will appear only if you have turned the feature ON. If you have turned it OFF, you will see:

Audible TimrOff

If you’ve been reading along diligently, this may be a good time for a break—put your feet up and have some fun with the Tone Controls. Use these features to select silent vibration mode, personalize your phone’s beeps, blips and buzzes—or turn them OFF for some peace and quiet.

In this chapter you will learn how to:

choose from nine different ringer styles.

activate and deactivate the VibraCall function.

silence the keypad.

silence the Scratchpad.

Tone Controls

4. Enter Enter the number seconds of seconds you

would like before a beep.

5. Press to set the timer.

The phone will confirm by displaying your entry.

6. Press to exit the menu, or you may

scroll to other features.

Beep At

XXXSecs

Set At

XXXSecs

6362

Shortcut 1

Press then press to toggle the VibraCall function ON and OFF.

Shortcut 2

Press then press the Smart Button, then

, and continue with step 3.

Shortcut 3

Press then press the Smart Button, then

, and continue with step 3.

Ringer or Vibrator Selection (optional)

Using this innovative feature, you can choose to be alerted to incoming calls using the vibrator, ringer, both or neither. Motorola’s VibraCall option is ideal for situations where ringing may not be appropriate, or in noisy places where you might not hear the ringer.

You will see:

1. Press then press

2. Press to scroll to

3. Press to select this feature. The display

4. Press to scroll through your choices:

Vibrate

Only

When both the ringer and vibrator are ON, the phone alerts you by vibrating for three ring cycles and then ringing.

5. Press when you reach the setting

6. Press to exit the menu, or you may

to enter the menu features.

Ring Or

Ringer or Vibrate selection.

will show your current ringer setting.

Ring Only

you want.

scroll to other features.

Ring On

Vib On

Vib Sel

RingOff

Vib Off

Select Ringer Style

The StarTAC phone gives you nine different ringer styles to choose from. After you choose a style, the phone will give you a brief sample of your new alert sound, or vibrate if you have the VibraCall function selected.

You will see:

1. Press then press

2. Press to scroll to Ringer

3. Press to select this

4. Enter Press through to number hear the different ringer styles,

5. Press when you reach

6. Press to exit the menu, or you may

to enter the menu features.

Ringer

Style. The phone will show your current ringer style’s number.

feature. You will hear a sample of your current ringer style.

or you may scroll through the ringer styles.

the ringer style you want.

scroll to other features.

Style X

Select

1-9

Ringer

X Set

Tone Controls

64 65

Keypad Tones

Scratchpad Tones

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Keypad tones are the sounds you hear when you press any key on the phone. If you want to be discreet, use this feature to silence the audio feedback from the keypad.

Keep in Mind: The other party will still hear tones.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

Keypad

Keypad Tones.

scroll to other features.

Tone On

Keypad

ToneOff

Scratchpad tones are the tones that your phone sends to access automated calling systems like Voice Mail. If you don’t want your party to hear these sounds when you use the Scratchpad, turn the Scratchpad tones OFF.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

Scrpad

Tone On

Scratchpad Tones.

Scrpad

ToneOff

scroll to other features.

Note: If you turned the Scratchpad tones OFF, but you want to access a tone-activated system like Voice Mail, place your call, enter the numbers you need to transmit, then:

Press then press to send the tones.

Tone Controls

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

66 67

Lock/Security

While you probably would not want to leave your phone unattended, the StarTAC cellular phone has a number of built-in security features to prevent unauthorized use. You can keep your personal information safe and restrict call placement while lending your phone to other people.

In this chapter you will learn how to:

lock and unlock your phone.

place Priority calls.

change your lock code.

restrict call placement and memory access.

reset or clear your phone’s settings.

Lock/Security

Manual Electronic Lock

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Automatic Electronic Lock

When you turn this feature ON, your phone will automatically lock itself each time the phone is turned OFF.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

LockOff

Automatic Lock.

Lock On

scroll to other features.

Auto

You can lock your phone manually at any time to help prevent unwanted use. Once locked, you can leave your phone ON or turn it OFF and the phone remains locked.

1. Press

2. Press for at least one & hold full second.

You will see:

Lock ?

“LOCK” is printed on as a reminder.

3. Press or press

to lock your phone.

Locked

Unlocking you phone is quick and easy. Once your phone is ON, just enter your three-digit lock code to unlock your phone. (See page 73.)

You can still receive calls when the phone is locked. Follow these steps to answer the incoming call.

1. Enter code Enter your three-digit lock code.

Locking the Phone

Unlocking the Phone

Lock/Security

2. Press or press to receive the call.

Tip: If you have

forgotten your lock code, try pressing

,, or the last three digits of your cellular phone number.

Priority Call

Secure Options Sub-Menu

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

When Priority Call is activated on your cellular phone you can use this feature to call an important number you have stored in memory location 01 even if the phone is locked. At any time if you dial 911 or an emergency number previously stored by your cellular service provider, the display will read “Dialing Emergency.” If the unit is locked and you press and hold the number 1 or enter an emergency number, the phone will still display “Locked” but will place the emergency call. If you have stored an alternate non-emergency number in memory location 01, and you press and hold the number 1, the phone will display “Priorty Call.” Please keep in mind:

Your emergency or priority number must be stored in memory location 01 to be able to place a call when the unit is locked. Be careful not to overwrite the number stored in this location.

Some cellular systems have their own emergency numbers and do not allow access to numbers such as 911. Check with your cellular service provider for details about emergency calling in your area.

You will see:

The Secure Options sub-menu contains a number of security-minded features to put your mind at ease. For your protection, you must enter the six-digit security code in order to access these features. The factory programmed lock code used to unlock the phone is 123 and the six-digit security code is 000000. These may have been changed at the time your phone was activated. If you need to refresh your memory, this feature displays the currently active three-digit lock code.

You will see:

1. Press , and your six-digit security

2. Press to display your

3. Press to exit the menu, or you may

code.

LocCode

three-digit lock code. It appears for a few seconds.

scroll to other features.

XXX

If you would like to change your three-digit lock code, this feature is for you!

You will see:

View Lock Code

Change Lock Code

Lock/Security

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

Priorty CallOff

Priority Call.

scroll to other features.

Priorty Call On

1. Press , your six-digit security code,

2. Enter code Enter the new

the new 3-digit unlock code, and .

Changed

three-digit code. It is displayed for a few seconds.

To XXX

1 Mem

1-10

2 Mem

Only

3 Keypd

Only

4 Std

Setting

5 Local

Only

6 NoSto

1-10

Level 1: Calls can be placed from memory locations 1-10 only.

• No dialing from keypad.

• No memory edit or storage.

• No access to alphabetic memory.

Level 2: Calls can be placed from all memory locations.

• No dialing from keypad.

• No memory edit or storage.

Level 3: Calls can be placed manually from the keypad only.

• No access to memory information.

• No memory edit or storage.

Level 4: This is the standard setting.

• No Restrictions.

Level 5: Seven-digit (local) dialing is allowed only. DTMF tones will not be transmitted to prevent calling card calls.

Level 6: Calls can be placed from the keypad and from memory.

• No edit or memory storage to memory locations 1-10.

• Memory cannot be changed.

Secure Options Sub-Menu

Service Level

You may want to restrict call placement or hide memory information when loaning your phone to others. Each of your phone’s eight service levels offers a different combination of access privileges and restrictions—choose the one that’s right for you!

1. Press ,

2. Press your six-digit security code.

3. Press the number of the service level you wish to

select (1-6).

4. Press .

Service Level Settings

You will see:

Service

Level X

Lock/Security

Secure Options Sub-Menu

Phone Options

Master Reset

Master Clear

Use this feature to reset all user-selectable options back to the original factory setting.

Keep in Mind: Once you select this feature, the reset process cannot be canceled or reversed.

You will see:

1. Press , .

2. Press your six-digit security code twice.

3. Press , .

Std

Setting

If you want to start with a clean slate, use Master Clear to reset all user-selectable options, clear the resettable timer and erase all Phone Book information.

Keep in Mind: Once you select this feature, the process cannot be canceled or reversed.

You will see:

1. Press , .

The Phone Options features are your “command center” for adjusting the way your phone sends and receives calls. You can tweak your system for optimal performance, view information about the phone’s settings and choose from a number of convenient features.

In this chapter you will learn how to:

switch cellular phone numbers.

select the system mode.

review your phone’s feature settings.

place calls automatically at a later time.

select features for vehicular use.

conserve battery power, and much more.

2. Press your six-digit security code twice.

3. Press , .

Busy

Phone Options

Change Your Phone Number

A1XXXXX

A2XXXXX

B1XXXXX

B2XXXXX

Non-wireline type with phone number 1

Non-wireline type with phone number 2

Wireline with phone number 1

Wireline with phone number 2

System Mode

Your phone can operate on two different home systems. If you travel often, you can have your phone programmed with two cellular numbers to reduce roaming. This feature allows you to change your active number to the one appropriate for the area you’re in.

When your phone has two numbers, both are designated as your home system but only one number can be active at any given time. Calls are placed and received by the currently active number only. Each time you turn your phone ON, you’ll see a message in the display that indicates which phone number and home system are currently active:

Your cellular service provider configures this feature when you receive a cellular phone number. If you want to get into the nitty-gritty of your cellular phone’s operation, read on. System Mode allows you to select the type of cellular system your phone will access.

1. Press , .

2. Press to scroll through the system

mode settings. (See the chart on the next page for a description of System Mode Settings.)

3. Press to select the system mode

setting you want.

4. Press to exit the menu.

In most areas, there are two competing cellular carriers, the “wireline” carrier and the “non-wireline” carrier. If your cellular service is from the non-wireline carrier, the display will indicate that your home system is system A. If your cellular service is from the wireline carrier, the display will

indicate that your home system is system B.

To change to your other phone number

1. Press , , .

Phone Options

P Scan

Enhanced Preferred Scanning Mode:

Phone scans for home or programmed preferred System ID numbers (SIDs) first. This mode required entry of up to sixty SIDs for the systems in which you wish to operate. Contact your cellular service provider for SID information.

If you have selected two system operation, the pone seeks cellular service according to the system type mode selected for each phone number.

System Mode

Std AB

Std BA

Scan BA

Scan AB

Home

Scan A

Scan B

Standard Mode:

Your phone first seeks a home type system, then a non-home type system.

If home system is non-wireline (type A)

If home system is wireline (type B)

Reversed Preference Mode:

Your phone first seeks a non-home type system, then a home type system. (This mode may be useful in fringe areas or certain roaming situations.)

If home system is non-wireline (type A)

If home system is wireline (type B)

Home Only Mode:

Phone will not operate outside its home system.

Scan A Mode:

Phone will operate only within nonwireline (A) systems.

Scan B Mode:

Phone will operate only within wireline (B) systems.

System Mode Settings

System Mode

To program the preferred SIDs to be used in P Scan mode:

1. Press , , , ,

(spells SYSID).

2. Press , and enter the appropriate 5-

digit SID number (from your

cellular service provider).

3. Press to store the SID number.

4. Press or to scroll through the sys-

tem type choices (Home,

Roam, or Inhibit).

5. Press to select the desired system type.

6. Press and repeat steps 1 through 5 to pro-

gram another preferred SID,

Press to exit preferred SIDs

programming.

Programming Preferred SIDs in Preferred Scanning Mode

Phone Options

Feature Review

Call Options Sub-Menu

After you’ve spent some time adjusting your phone’s settings, use this feature to review the selections you’ve made. When you enter the Feature Review, your phone will display any features that you have changed from their default factory settings.

Keep in mind: Feature Review is an opportunity to review all your current settings. Settings cannot be changed while scrolling through Feature Review.

You will see:

1. Press , , , .

If all of your phone’s features are set to their default settings, the following will display:

2. Press to scroll through any features

you have changed from their default settings.

3. Press to exit the menu.

Std

Setting

Your phone can display messages and prompts in three different languages. Just scroll over to Select Language (Select Languag) to choose from English (English), Spanish (Espanol), French (Franc) or Portuguese (Portug).

To choose a display language:

1. Press then press to enter the

Feature Menu.

You will see

2. Press or to

scroll to Select Language.

3. Press to display the

currently selected language.

4. Press or to scroll to the language

you wish to select.

Select

and

Languag

English

Select Language

5. Press to select the language.

6. Press to exit the Feature Menu, or you

may scroll to other features.

Phone Options

Call Options Sub-Menu

PIN Code

The Call Options sub-menu contains special features that control the way your phone places and receives calls.

Your cellular carrier may require a Personal Identification Number (PIN) when placing calls. This code assures the cellular system that the person calling is an authorized user. Ask your cellular service provider if a PIN is required by your system. If so, you will need to activate this feature before you can place calls. If you enter a service area which does not require a PIN code, make sure PIN Inactive is set.

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

the PIN Code feature.

scroll to other features.

InActiv

Activ

The following feature will allow you to automatically send your PIN code with all outbound calls.

Store PIN Code in Memory Location 07

1. Enter PIN code.

2. Press

3. Press ,

4. Press or

You will see:

Locatn

Alpha

Stored

at 07

Place a Call With PIN Code Active

1. Enter Enter number to be called, or number recall from memory.

2. Press

Press wait for double tone – “beep, & hold beep”.

3. Press

Press The phone will automatically send

the PIN code stored in memory location 07.

PIN Code

Phone Options

If you see , check to see if you have

Invalid

activated the feature in the menu without storing a PIN number in memory location 7. The PIN code must be less

than seven digits.

84 85

Call Options Sub-Menu

Delayed Call Placement (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

This handy feature will automatically place a call for you at a later time. If you know that you need to call someone soon, enter the number you want to call and the delay time in minutes—your phone will help you keep your telephone appointment! Your phone will ring or vibrate once to let you know the call has been placed and you can begin talking.

Keep in mind: The phone number you enter for delayed call placement will be stored in memory location 99 of your Phone Book and will overwrite any information already in that location!

You will see:

1. Press then press

2. Press to scroll to

3. Press to toggle the

to enter the menu features.

Delay

the Delayed Call Placement feature.

feature ON or OFF. When you turn this feature ON, the display will prompt you for a telephone number.

CallOff

Delay

Call On

Enter

Number

5. Press when you

finish entering the number.

6. Enter Enter the number minutes of minutes (0-99)

you would like the phone to wait before placing the call.

Press if you entered only one digit.

7. Press to exit the menu, or you may

scroll to other features.

Delay

__ Min

Delay

Set

There are times when you can’t be bothered. Turn this feature OFF to disable call reception. Your phone will inform you of incoming calls without receiving them. While this feature is ON, your display will indicate number of calls.

You will see:

1. Press then press

2. Press to scroll to

to enter the menu features.

Call Receive.

Call

RcvOff

Call

Rcv On

Delayed Call Placement (optional)

Call Receive (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Phone Options

4. Press to see the previously stored num-

ber if you entered one earlier.

Enter Enter the number you want to number call later.

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

scroll to other features.

Call Options Sub-Menu

Automatic Hands-Free

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Multiple Key Answer

Turn this feature ON when you are using Hands-Free vehicular accessories. To find out more about accessories for your car, turn to page 98.

You will see:

1. Press then press

2. Press to scroll to Auto-

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

matic Hands-Free.

scroll to other features.

HF Off

Auto

HF On

Why fumble for the key to answer calls when you can have it all? With Multiple Key Answer ON, you can answer calls by pressing the Smart Button, any key on the upper keypad - , or the upper and lower volume keys.

You will see:

Your phone company may offer services like Caller Line Identification that may make it handy to be able to see the display before answering the call. By setting Open to Answer OFF, you can open the phone to see the message in the display and then answer the call by pressing or the Smart Button!

You will see:

1. Press then press

2. Press to scroll to Open

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the Menu Features.

Open to

to Answer

scroll to other features.

Ansr On

Open to

AnsrOff

Answer Calls on Phone Opening (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

1. Press then press

2. Press to scroll to

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the menu features.

MultKey

Multiple Key Answer.

scroll to other features.

AnsrOff

MultKey

Ansr On

Phone Options

Call Options Sub-Menu

Using Messaging

Automatic Answer

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Easier still, turn Auto Answer ON to have your phone automatically answer incoming calls after two rings.

You will see:

1. Press then press

2. Press to scroll to Auto-

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

to enter the Menu Features.

matic Answer.

scroll to other features.

AnsrOff

Ansr On

Auto

Your phone is messaging ready. If you subscribe to messaging services through your Service Provider, you can receive Caller ID, Voice Mail Notification and pager-like alphanumeric messages.*

In this section you will learn how to:

view your messages delete one or all of your messages set reminder tones to remind you of unread messages

Tip: If the ringer and VibraCall functions are OFF, your phone will answer without ringing or vibrating.

Phone Options

*Contact your Service Provider for availability.

When You Receive a Message

Viewing Your Messages

The Message Center

If your phone is ON and you receive a Caller ID, Voice Mail* Notification, or alphanumeric message:

1. Your StarTAC™ phone will beep to inform you of an incoming message.

2. The display will show the number of new messages you’ve received:

01 New

See Receiving Calls on page 33 for information on receiving a Caller ID message.

The Message Center is like a virtual bulletin board where up to 20 Caller ID, Voice Mail Notification or pager-like alphanumeric messages can be stored. If the Message Center becomes full, it will replace the oldest messages with new messages as they are received.

To enter the Message Center:

You will see:

Press then

press & hold

The display will show you or how many new and total messages you have received.

01 New

01Total

You can scroll through your messages easily using the side volume buttons, or and . Each message will be numbered from 01 to 20 with a label such as: 01 New (any new message) or 01 CID (old Caller ID message). The display will cycle through the message information as shown in the following example of an old Caller ID: 01

Cid 1847 5551212.

1. Press then press & hold to enter

the Message Center.

2. Press

messages.

3. Press to store the displayed number in

your Phone Book. See Storing Numbers on page 40 for more information.

Press to dial the displayed number.

4. Press to exit the Message Center.

and to scroll through your

Storing Displayed Number

Dialing Displayed Number

Phone Options

NoMsgs

*Contact your Service Provider for availability.

Viewing Your Messages

Deleting a Message

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

To delete a message:

1. Press then press & hold to enter

the Message Center.

2. Press the side volume buttons

or and to scroll to the message you want to delete.

3. Press & hold

until you see:

4. Press to exit the Message Center.

Deleted

To delete all messages:

1. Press then press & hold to enter

the Message Center.

You will see:

3. Press & hold

until you see:

3. Press again to confim.

4. Press to exit the Message Center.

Erase

and

All?

Msgs

and

Erased

Deleting All Messages

Tip: If the ringer and VibraCall functions are OFF, your phone will answer without ringing or vibrating.

Phone Options

Digital Message Reminder

Battery Options Sub-Menu

When your StarTAC cellular phone receives an incoming digital message, a tone will notify you. If your phone is set to vibrate, using the VibraCall function (page 64), you will feel your phone vibrate to notify you of an incoming digital message.

If you are unable to immediately view a new message, you have the option to set reminder tones or vibrations, which repeat every two minutes. These reminders are especially helpful in jogging your memory if you’re either busy at the time when your digital message arrives or are temporarily away from your phone.

Remember that this Digital Message Reminder feature is only available if your cellular service provider offers Digital Message Access.

You will see:

1. Press then press

2. Press to scroll to

to enter the menu features.

Digital Message Reminder.

Remind

Msg On

Remind

Msg Off

Here’s a bonus feature for when you’re in strong signal areas. Turn the Extended Talk-time feature ON and receive extra talk-time from your phone’s battery!

You will see:

1. Press then press

to enter the menu features.

2. Press to scroll to

Extended Talk-time.

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

scroll to other features.

Extend

TalkOff

Extend

Talk On

Extended Talk-time (optional)

Shortcut

Press then press the Smart Button, then

, and continue with step 3.

Phone Options

3. Press to toggle the feature ON or OFF.

4. Press to exit the menu, or you may

scroll to other features.

Accessory Options

An exciting line of StarTAC phone accessories, now smaller and lighter than ever, can enhance and personalize your cellular experience.

Batteries

If your cellular phone is quickly becoming your companion, an optional auxiliary battery will give your phone a boost. Auxiliary batteries attach to the back of your phone and provide extra talk-time in addition to your main battery.

See page 22-23 for battery talk-times and standby-times.

Cigarette Lighter Adapter

With the cigarette lighter adapter, you can power your phone and charge your phone’s battery directly from your vehicle’s cigarette lighter! In some cars, the engine must be running in order for the cigarette lighter to operate.

Desktop Charger (AC Adapter required) The desktop charger is designed for optimal performance and compatibility with Motorola’s new generation of cellular telephones. The desktop charger’s front pocket can charge batteries while they are attached to your phone, and the rear pocket can charge batteries separately. Now it’s easy to rotate batteries and always have a charged spare.

Holster

The StarTAC phone is so small and light, it’s positively wearable. Slip it in and clip it on—for the ultimate in high-tech fashion.

Headset

The convenient headset provides both an earphone and microphone in one small piece for simple hands-free and private telephone conversations. The headset plugs directly into the jack on the top of your phone, so that you can wear your phone and move freely. Place the foam cover on the earpiece for a more comfortable fit.

When you use the headset, your phone’s intelligent circuitry automatically enables the Multiple Key Answer feature (page 88), so you can answer calls with any key on the side of your phone. You can even use the Smart Button to end calls (page 30). You’ll never need to open your phone to take a call.

Reference

Vehicular Charger/Holder

Microphone

Speaker

Glass Mount Antenna

Booster

Accessory Options

Wall Transformer

or Car Adapter

Telephone Cord

8-Pin Modular Connector

Modem or

Fax Machine

Cellular

Connection

Accessory Options

THE Portable Cellular Connection™Interface

Your StarTAC cellular phone is data compatible, so you can send and receive faxes, e-mail and data with Motorola data accessories. THE Portable Cellular Connection Interface connects your phone to a computer or FAX machine for unparalleled convenience. THE Portable Cellular Connection Kit includes the Portable Cellular Connection Interface box with rechargeable battery and a cable that plugs into the accessory connector on the bottom of your phone.

PCMCIA or POCKET Modems

These compact modems are made for mobility. Both modems plug directly into the bottom of your StarTAC phone, so you can send and receive FAXes, e-mail and data. The PCMCIA modem works with data devices using a standard PCMCIA Type II slot, and the Pocket modem connects to a data device with a standard serial cable.

Hands-Free Vehicle Kit

The optional Hands-Free Kits give you the convenience of hands-free, speaker phone operation while in your car. Full duplex operation lets you simultaneously talk and listen, so both parties can interrupt each other for a normal sounding conversation.

The Hands-Free Kit powers the phone and charges its battery whenever your car’s engine is running. An optional external antenna can improve your signal reception and boost performance.

3-Watt Vehicular Kit

The 3-Watt Vehicular Kit for the StarTAC phone delivers a full 3 watts of power. This booster works behind the scenes to increase performance, especially in fringe areas.

Vehicular Kit components:

Hands-Free phone holder with battery charger External microphone Optional external speaker Optional 3-watt booster External antenna (not included)

Compaq Direct Connect

Connect your cellular phone directly to your Compaq SpeedPAQ™ 144 internal modem with a single cable. Just connect one end to your phone, the other end to the modem, and you’re in business.

SpeedPAQ is a trademark of Compaq Computer Corporation.

100

We recommend you use genuine Motorola batteries and accessories. Under its cellular telephone warranty, Motorola specifically disclaims any responsibility for damage caused by the use of portable cellular telephone accessories not manufactured by Motorola.

101

Reference

Troubleshooting

Q. I pressed the power button, but nothing happened. What’s wrong with

my phone?

A. Check that you have installed a battery and that the battery is charged. See pages

16-27 for more information about batteries for the StarTAC phone.

Q. My battery didn’t last as long as I expected. What can I do to extend battery life?

A. Keep in mind that your battery’s “talk-time” and “standby-time” are a relative

measurement of the battery’s capacity. The more you talk on the phone, the less standby-time you will have and vice versa.

To get the most from your battery, make sure it is fully charged. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the charger’s light turns green.

Certain features can demand power from your battery and reduce battery life. If you have selected the Automatic Display of Individual Call Timer feature, the display uses battery power to remain active during each call. Turn this feature OFF to conserve battery energy. (See page 59 for more information on this feature.)

Exposing your battery to extreme temperatures—below -10°C (14°F) or above 45°C (113°F)—can shorten battery life. Batteries are especially sensitive to high temperature extremes. As a good rule of thumb, always take your phone with you when you leave your car.

Q. Every time I turn on my phone it beeps and the display reads Invalid

Battery. What is going on?

A. Your Motorola cellular phone implements the Motorola Expert Performance

(E•P ™) charging system. This system allows the charger that is built into the phone to communicate with the battery. Based on this communication, the charger can tailor the charging cycle to optimize performance. If your charging system is not communicating with the battery, your phone will beep and display an

Invalid Battery message each time you power up the phone or replace

the battery. Your phone is alerting you that you do not have charging capabilities with this battery.

There are several reasons why your battery might not be communicating. The most likely reason is that the battery you purchased is not a Motorola original and the battery does not have the appropriate communication technology built into it. All Motorola batteries are built with the appropriate communication technology. We recommend that you use Motorola original batteries and accessories and that you store your batteries in the protective battery cover that comes with the phone.

Q. The display says, “

Locked.” How do I unlock my phone?

A. Try entering the last three digits of your cellular number. If that doesn’t work, try

using the factory preset lock code: 123. If all else fails, call your cellular service provider (the company that sends you your monthly cellular bill) for assistance. (See page 68 for more information on your phone’s Security Features.)

102

Reference

103

Troubleshooting

Q. I tried to place a call and received a fast busy signal.

A. This sound means that the cellular system did not process your call. For example,

the cellular system may be overloaded with call attempts. To redial the number, press before ending your call attempt, or press and try the call again later. (See page 36 for more information on redialing.)

Q. I tried to place a call and received an alternating high/low tone.

A. This sound means your call did not reach the cellular system. Most likely, you

dialed the number too soon after turning the phone ON. Wait until the red NS light stops blinking before placing a call.

An alternating tone may also indicate that your phone’s signal is blocked. Make sure the antenna is fully extended and move clear of any obstructions, like bridges, parking garages, tall buildings, etc.

Q. My phone started beeping and the display says: “

Call 01.” What happened?

A. This sound means that someone tried to call you while you were in an area where

the cellular signal was weak. Press to clear your display, extend your phone’s antenna and avoid obstructions like tunnels, parking garages and tall buildings whenever possible.

Q. I am in my home service area but the Roam indicator is flashing.

A. If your phone is programmed with more than one telephone number, you might

not have switched to the number appropriate for your current location. Press

, , to switch to your other number.

(See page 78 for more information on multiple phone numbers.)

Q. I tried to read my Voice Mail (or use a paging service, a calling card, etc.)

but nothing happened.

A. You have probably turned OFF the Scratchpad tones. Place your call, enter the

access numbers when prompted by the recording, then press , To avoid this problem in the future, follow the directions on page 67 to turn the Scratchpad tones ON.

Q. I tried to place a calling card call using the internal Phone Book, but it

didn’t work.

A. You may have turned OFF your Scratchpad tones. Follow the directions on

page 67 to turn the Scratchpad tones ON.

Check that you stored your calling card information in the correct order, and make sure the groups of numbers are separated by pauses. The easiest way to correct the sequence may be to start from scratch. Follow the instructions on page 48, enter your calling card information again and store it in the same memory location as your previous attempt.

Also keep in mind that when using your calling card, you must enter the number you are calling with the area code, but without the initial “1.” Check with your long distance carrier for details on using your calling card.

Q. My phone was stolen. What should I report and to whom?

A. Report a stolen phone to the police and to your cellular service provider

(the company that sends you your monthly cellular service bills).

104

Reference

105

Glossary

AC adapter An accessory device that allows you to power your phone and charge

any attached batteries from a wall outlet.

AMPS (Advanced Mobile Phone System) A cellular technology that operates on

832 channels.

accessory connector A socket on the bottom of the phone where you can attach

accessories such as an AC adapter, battery charger, cigarette lighter adapter or data accessories.

air-time The amount of time you spend using a cellular system, between the time

you successfully place a call and the termination of that call.

antenna The device on your phone that sends and receives cellular signals.

callback message A numeric message left by a caller, usually the caller’s

current phone number.

cellular carrier One of the two competing organizations in a given geographic

area that owns and operates a cellular system.

cellular service provider A company affiliated with a cellular carrier that

provides cellular service to its customers.

cellular signal The radio waves that carry information between your cellular

phone and the cellular system.

cellular system The cellular equipment in a given geographic area that

relays signals to and from individual cellular telephones and the landline telephone system.

cigarette lighter adapter An accessory device that allows you to power your

phone and charge any attached batteries from a car’s cigarette lighter.

DTMF tones See Dual Tone Multi-Frequency tones. default A feature’s original setting as pre-programmed in the factory. digital message See callback message.

Dual Tone Multi-Frequency tones The tones that your telephone transmits

when you press a key on the keypad. These tones are used to access automated calling systems such as Voice Mail, paging services, banking-by-phone, etc. These tones will also be heard by the party on the other line if you use the Scratchpad while a call is in progress. Synonymous with Scratchpad tones.

fringe area The outermost range of a cellular system where cellular signals

are weak.

function keys The seven keys at the bottom of your phone’s keypad used to

perform specific tasks.

home system The local cellular system where you obtain your cellular service. home type system A cellular system of the same type as your local cellular

system. See also non-home type system, and system type.

indicator A light on your phone that gives you information about your

phone’s status.

landline The telephone system used for conventional office and home phones. Lithium Ion (LiIon) A battery technology used in personal cellular telephones.

Lithium Ion batteries provide more energy capacity than Nickel Metal Hydride batteries of the same weight.

lock To prevent unauthorized access to the cellular telephone. lock code A three-digit code used to unlock a locked phone.

Reference

memory location A space in the internal Phone Book where you can store a

106

107

Glossary

telephone number and a name. Each of the Phone Book’s 99 memory locations (numbered 01-99) can hold up to 32 digits and 14 letters.

modem An electronic device that allows a computer to send and receive data

through a telephone line.

NAMPS (Narrow-Band AMPS) A high-capacity cellular technology, available in

some areas, that operates on 2,412 channels. See also AMPS.

name directory An alphabetical list of the names and telephone numbers you

have stored into your phone’s internal Phone Book.

Nickel Metal Hydride (NiMH) A battery technology used in personal cellular

telephone batteries.

non-home type system A system type different from your home system. See also

home type system, and system type.

non-wireline See system type. Number Character A special character used in a calling card sequence to save a

place for the telephone number you will call when you use your calling card.

PIN See Personal Identification Number. pause A special character that tells your phone to “pause”or wait for your input

before sending a group of numbers stored in memory.

Personal Identification Number (PIN) A private numeric “password”

that allows you to access some cellular systems or automated systems such as telephone banking, while preventing unauthorized use.

prompt A message requesting input.

roam To use a cellular system outside of your home system, usually when you

travel beyond the range of your home system.

SID See System Identification. Scratchpad A memory feature that automatically remembers the most recent

number entered into the keypad.

Scratchpad tones The tones that your telephone transmits when you press a key

on the keypad. These tones are used to access automated calling systems such as Voice Mail, paging services, banking-by-phone, etc. These tones will also be heard by the party on the other line if you use the Scratchpad while a call is in progress. Synonymous with Dual Tone Multi-Frequency tones.

scroll To move backward or forward through a list; for example: to move backward

or forward through the menu system or the name directory using either the side keys or the and keys.

security code A six-digit code used to access sensitive features in the Secure

Options sub-menu of the Lock/Security menu.

signal See cellular signal. Smart Button The middle key on the side of your phone used to access the Phone

Book’s name directory, send calls, end calls, enter the menu system, select features, and toggle features ON and OFF.

Speed Dial To use this feature, enter the two-digit location of your number, 01-99,

then press and hold Smart Button or press and the call is placed.

standby-time The amount of time that your phone is left ON to receive calls. status indicator See indicator. sub-menu A secondary level of your phone’s menu system hierarchy. System Identification A five-digit number that identifies your home cellular

system. An even number indicates a wireline system and an odd number indicates a non-wireline system. See also system type.

system mode A setting that determines the system type that your cellular phone

will access.

system type A designation that indicates one of the two competing cellular carriers

in a given geographic area. The non-wireline carrier operates on the “A” block

Reference

108

109

Glossary

Index

of cellular frequencies, and the wireline carrier operates on the “B” block of cellular frequencies.

talk-time The amount of time that you spend talking on the phone. toggle To switch between two possible options; for example: ON vs. OFF. Turbo Dial

™

function To use this feature, press and hold a number on the

keypad, through and your call is placed.

VOX See Voice Operated Transmission. VibraCall

™

function Motorola’s silent vibration mode that discreetly alerts you

to incoming calls.

Voice Operated Transmission A battery-saving feature that lets your phone

reduce its power usage when you are not talking during a call. Not all cellular systems support this feature.

volume keys Located on the side of your phone, the upper and lower volume keys

are used to adjust ringer and keypad volume. They also scroll within the menu system and the name directory.

wireline See system type.

AC adapter 13, 24-25 accessory connector 15

and AC adapter 24 and cigarette lighter

adapter 24

and data accessories 100

accessory options 98-101 answering calls 33, 71 antenna 8, 14, 28-29, 101 automated calling systems 46-50 Automatic Answer 88 auxiliary battery 12, 17-18, 20,

25-26, 98

batteries 16-27, 98, 99

auxiliary battery 12, 17, 20,

26, 98

installing 20 removing 20

covers 12, 16-17 charging 24-25 main battery 12, 16, 22

installing 19 removing 19

quick change replacement 27 storage 27 talk and standby time

22-23, 102

and temperature extremes

26, 102

Battery Level Indicator 14, 21, 35 Battery Release Latch 19

programmable 61-62 resetting 58-59

viewing 58-60

Calling Card Dialing 48-50, 105 calls

disabling reception 87

placing 31-32

receiving 33

car kits 101 cellular connection 100 changing your number 78 chargers

desktop charger 13, 25-26, 99

internal charger 24

cigarette lighter adapter 13, 24, 98 Clear an entry 43

Delayed Call Placement 86-87 data accessories 100 desktop charger 13, 25-26, 99 Digital Message Reminder 96 Driving 9

Edit Memory location 51-53 Ending calls 31-32 Earpiece 14

FAX, see data accessories Feature Review 82 function keys 15

110

Call Options 83-90 Call Receive 33 Call Timers 57-62

audible 60-62 automatic display 59 cumulative 59 individual 58

Hands-Free operation 88

accessories 101

headset 13, 14, 99 holster 13, 29, 99

Reference

111

indicators 14, 34-35 internal charger 24 Invalid Battery message 27, 103

keypad tones

adjusting volume 37 silencing 66

last ten numbers dialed 36 locking the phone, see also

unlocking the phone

automatically 70 manually 71

lock code

changing 73 viewing 73

Master Clear 76 Master Reset 76 memory 38-53

advanced features 46-53 editing 51-53 linking 46 recalling from 42-44 storing into 40, 46-50

microphone 15 modems 100 Multiple Key Answer 88 muting the microphone 37

NAMPS 108 name directory 39, 42 names, entering into memory 41 No Service Indicator 14, 34-35 Number Preference 54

One Minute Audible Timer 60 own phone number

changing 78 viewing 33

Pause Dialing 46-47 Phone Options 77-97 PIN Code 84-85 placing calls 31-32 power key 15, 28 Power/Status Indicator 14, 34-35 Priority Call 72

recalling from memory

by memory location 43 by name 42

receiving a call 33

with phone locked 71

redialing 36 reminder 91, 96 resetting call timers 59 restricting call placement 74-75 ringer

adjusting volume 37

silencing 64

styles 65

roaming 14, 34, 78, 80, 104

Safety 7-11 SID 81 Scratchpad 45

tones, silencing 67

scrolling 15 secure options 73-76 security code 73 Security Features 68-76

Service Level 74-75 Signal Strength Indicator 14, 34 silent vibration mode 37 Smart Button 15, 30-31 status indicators 14, 34-35 storing into memory 38-41, 46-50 Super Speed Dial 44 System Identification 81 System Mode 79-81

Timers 57-62 Tone Controls 37, 63-67 tracking monthly usage 58 Troubleshooting 102-105 Turbo Dial function 44

Unanswered Call Indicator 33 unlocking the phone 71, 103

vehicular accessories 101 VibraCall function 37, 64 vibration mode 37, 64 view lock code 73 volume, adjusting 37 volume keys 15

Reference

112

113

FDA

The U.S. Food and Drug Administration’s Center for Devices and Radiological Health Consumer Update on Mobile Phones

FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is known–and what remains unknown–about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions.

Why the concern?

Mobile phones emit low levels of radiofrequency energy (i.e., radiofrequency radiation) in the microwave range while being used. They also emit very low levels of radiofrequency energy (RF), considered non-significant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientific evidence does not

demonstrate any adverse health effects associated with the

use of mobile phones.

What kinds of phones are in question?

Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user’s head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone’s antenna–the primary source of the RF–and the person’s head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user (on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person’s RF exposure decreases rapidly with distance from the source.

The safety of so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned.

How much evidence is there that hand-held mobile phones might be harmful?

Briefly, there is not enough evidence to know for sure, either way; however, research efforts are ongoing. The existing scientific evidence is conflicting and many of the studies that have been done to date have suffered from flaws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conflicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuously–up to 22 hours per day. For the past five years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two findings in particular that merit additional study:

1. In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma (a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically significant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years.

Reference

114

115

When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.

2. Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conflicting. Thus, follow-up research is neces-

sary.

FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-funded research findings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is expected to lead to FDA providing research recommendations and scientific oversight of new CTIA-funded research based on such recommendations.

Two other studies of interest have been reported recently in the literature:

1. Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests.

There were no changes in the subjects’ ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.

2. In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used. Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically significant.

In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to provide the necessary answers to the outstanding questions about the safety of mobile phones.

What is known about cases of human cancer that have been reported in users of hand-held mobile phones?

Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer.

Reference

116

117

This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information.

What is FDA’s role concerning the safety of mobile phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.

Although the existing scientific data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:

support needed research into possible biological effects of RF of the type emitted by mobile phones; design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and cooperate in providing mobile phone users with the best possible information on

what is known about possible effects of mobile phone use on human health. At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:

National Institute for Occupational Safety and Health

Environmental Protection Agency

Federal Communications Commission

Occupational Health and Safety Administration

National Telecommunications and Information Administration The National Institutes of Health also participates in this group.

In the absence of conclusive information about any possible risk, what can concerned individuals do?

If there is a risk from these products–and at this point we do not know that there is–it is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available.

People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to

a mobile phone in which the antenna is located outside the vehicle, a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package, or

a headset with a remote antenna to a mobile phone carried at the waist. Again, the scientific data do not demonstrate that mobile phones are harmful. But if people are concerned about the radiofrequency energy from these products, taking the simple precautions outlined above can reduce any possible risk.

Where can I find additional information?

For additional information, see the following websites:

Federal Communications Commission (FCC) RF Safety Program (select “Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters”): http://www.fcc.gov/oet/rfsafety

World Health Organization (WHO) International Commission on NonIonizing Radiation Protection (select Qs & As): http://www.who.int/emf

Reference

118

119

Patent Information

United Kingdom, National Radiological Protection Board:

http://www.nrpb.org.uk

Cellular Telecommunications Industry Association (CTIA): http://www.wow-com.com

U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health: http://www.fda.gov/cdrh/consumer/

Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State

of the Science Symposium;1999 June 20; Long Beach, California. 2

Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results.

Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999.

Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999.

Manufactured under one or more of the following U.S. patents:

4124879 4127824 4128740 4138681 4193036 4254382 4302845 4312074 4327319 4329666 4369516 4369522 4378603 4390963 D269873 4398265 4400584 4400585 D270835 D271491 Re.31470 4431977 4434461 4455534 4462098 D275951 4484153 4485486 4486624 D276809 4491972 D277667 4504834 D278708 4523155 4546329 4550426 4551696 4564821 D282169 4571595 4573017 4574243 4585957 4602218 D284759 D285439 4616314 4617520

D286778 4626309 4628529 4629829 4630304 4630305 4633141 4636593 4636741 D288432 4648125 4649543 D288683 4654655 D289156 4662691 4667333 4668917 4670747 4672502 4680787 4681476 4683585 4692726 4704588 D292578 4706036 D292920 4710724 4711361 4715063 4716319 4716391 4723305 D294257 4727306 4727583 4730195 4734635 4736277 4737976 4740794 4741018 4741034 4742562 D295627 4746242 D295973 D295975

4751737 D296187 4761621 4764737 D297734 D297735 4777564 Re.32768 D299136 4797929 4798975 4800348 4802236 4809356 4811377 4811404 4827226 4827507 4829274 4837534 D301476 4843621 4845772 D302015 4851966 4868576 4870686 D303656 4876552 4879533 D305427 4896124 4897873 D305717 4904549 4905288 4905301 D306293 D306441 D306594 4912602 4918732 4922178 4945570 4954796 4959851 4963812 4963843 4965537

4972355 4972432 4972455 4975808 4984290 D314173 D315330 D315346 D315543 D315559 D315565 5004992 D315907 5008925 D316417 D316859 5017856 5018188 5020091 5020092 5020093 5028083 5028859 5029044 5029233 5031028 5036532 5053924 5057762 D320780 5059885 5060294 D322783 D322955 5081674 5083304 D324024 D324388 5095503 D325028 D325583 5109536 D325915 5113436 5117450 5121047 5122480 5122722 D327061

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5262710 5263052 5276707 5278994 D343173 5280637 D344087 5287553 5287555 5287556 D344511 5301365 5321847 D348880 5349588 5359696 5361400 5363071 5365549 D352497 5366826 D353131 D353361 5375143 5375258 5379324 D354055 D354062 5384825 D356084 5402447 5406146 5406562 D357224 D357457 5410741 D357680 D357681 5428836 D359734 D359735 D359959 5432017 D360632 5438684

Reference

120

Other patents pending.

121

Recycling

This product may be powered by a Nickel Metal Hydride or Lithium Ion rechargeable battery which must be recycled or disposed of properly.

Refer to the battery label for battery type.

Contact your local recycling center for a battery recycler near you.

Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 1-800-331-6456 (in the United States) 1-888-390-6456 (TTY, in the U.S. only) 1-800-461-4575 (in Canada)

68P09393A65-C 2/23/00-RGC

StarTAC,

™

Turbo Dial,™VibraCall,

™

and

are trademarks of Motorola, Inc.

Motorola Startac 6500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Welcome

Highlights

Safety Information

Package Content Options

Battery Information

Placing and Ending Calls

Receiving Calls

Using Memory

Recall Shortcuts

Advanced Storing

Editing a Memory Location

Call Timers

Select Ringer Style

Automatic Electronic Lock

Phone Options

Change Your Phone Number

System Mode

Feature Review

Call Options Sub-Menu

Viewing Your Messages

Accessory Options

Troubleshooting

Glossary

Index