Thank you for choosing Motorola—a global leader in
communications technology.
All Motorola phones are designed and manufactured
in the United States to meet Motorola’s exacting specifications
and world-class quality standards. During development,
our laboratory testing team took the durable Digital StarTAC
phone through its paces. They cooked it, steamed it, shook it,
shocked it, dusted it, and dropped it—and the phone still
worked! We are confident that the one you purchased will meet
your own exacting standards.
Thank you for choosing Motorola, and we hope you enjoy your
Digital StarTAC wireless phone!
®
1
Guide Overview
Okay, you’ve got a brand new phone
with a bunch of nifty features.
Now what?
Afraid you’ll press the wrong key?
Or forget a feature or two?
Don’t sweat it!
We’ve designed this guide to take you
step-by-step through each feature of
your new Digital StarTAC
We’ll show you what key to press and what happens when you
press it. Follow along, chapter-by-chapter, and you’ll find it’s as
easy as 1-2-3.
Here’s an idea of what you’ll learn in each chapter.
Getting Started
First things first. Once the box is open, this section will show you
where to begin. We will explain what came with your new phone
and show you how to use the battery. Turn to page 10 to get
started.
The Basics
What do all those buttons and lights mean? How do I make my
first phone call? In this section, we’ll answer those questions and
teach you everything necessary to start using your Digital
StarTAC phone. Begin learning “The Basics” on page 22.
®
phone.
2
Guide Overview
Using Memory
Read “Using Memory,” beginning on page 36, and we will
explain how to make the most of your new phone’s internal
Phone Book. You will save time with dialing shortcuts and
memory features that make it easy to place quick calls.
Using Messaging
This Digital StarTAC® phone supports optional messaging
services, like Caller ID
before you answer. It can even receive alphanumeric messages
just like a pager and tell you when you have Voice Mail. Turn to
page 48 to begin “Using Messaging.”
The Works
When you are ready to learn the advanced features of your new
phone, turn to page 56 for “The Works.” We will explain
everything from navigating the menu system to electronically
locking your phone.
Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.
In August 1996, the Federal Communications Commissions (FCC)
adopted RF exposure guidelines with safety levels for hand-held
wireless phones. Those guidelines are consistent with the safety
standards previously set by both U.S. and international standards
bodies:
ANSI C95.1 (1992)
•
NCRP Report 86 (1986)*
•
ICNIRP (1996)*
•
Those standards were based on comprehensive and periodic
evaluations of the relevant scientific literature. For example, over
120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and
those standards).
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could
damage the phone and may violate FCC regulations.
Normal Position:
Hold the phone as you would any other telephone, with the antenna
pointed up and over your shoulder.
Tips on Efficient Operation:
For your phone to operate most efficiently:
•
Extend your antenna fully.
•
Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.
*
American National Standards Institute; National Council on Radiation Protection
*
and Measurements; International Commission on Non-Ionizing Radiation Protection
6
Safety Information
Caution:
All batteries can cause property damage, injury or burns if
a conductive material, such as jewelry, keys or beaded chains,
touches exposed terminals. The material may complete an electrical
circuit and become quite hot. To protect against such unwanted
current drain, exercise care in handling any charged battery,
particularly when placing it inside your pocket, purse or other
container with metal objects. When the battery is detached from the
phone: your battery is packed with a protective cover.; please use this
cover for storing your battery when not in use.
Check the laws and regulations on the use of wireless telephones in
the areas where you drive. Always obey them. Also, if using your
phone while driving, please:
•
Give full attention to driving–driving safely is your first responsibility;
•
Use hands-free operation, if available;
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations
of Wireless Technology Research.
Persons with pacemakers:
•
Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;
•
Should not carry the phone in a breast pocket;
•
Should use the ear opposite the pacemaker to minimize the potential for interference.
•
If you have any reason to suspect that interference is taking place,
turn your phone OFF immediately.
Batteries
Driving
Electronic
Devices
7
Aircraft
Safety Information
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
FCC regulations prohibit using your phone while in the air. Switch
OFF your phone before boarding an aircraft.
8
Safety Information
To avoid interfering with blasting operations, turn your phone OFF
when in a “blasting area” or in areas posted: “Turn off two-way
radio.” Obey all signs and instructions.
Turn your phone OFF when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or
even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gasoline
stations; below deck on boats; fuel or chemical transfer or storage
facilities; areas where fuel odors are present, i.e. if a gas/propane
leak occurs in a car or home; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off
your vehicle engine.
Blasting
Areas
Potentially
Explosive
Atmospheres
An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the
air bag or in the air bag deployment area. If in-vehicle wireless
equipment is improperly installed and the air bag inflates, serious
injury could result.
Your wireless radiotelephone is designed for excellent durability
under normal use conditions. Protect your wireless telephone from
water damage that could result from spills or excessive exposure to
rain. Never submerge your wireless phone.
Cleaning of this product should only be done with a damp cloth.
The use of chemical cleaners may harm the finish and integrity of
the radio housing and is not recommended.
Vehicles
Equipped
with Air
Bags
Equipment
Care
Cleaning
the Phone
9
Getting Started
Package Content Options
The Digital StarTAC® phone comes equipped with a standard
battery and an AC Adapter to get you up and running. An
exciting line of accessory options, now smaller and lighter than
ever, can customize your wireless package for maximum
performance and portability.
07/07/98
Digital
def
33
menu
abc
22
11
mute
lock
mno
66
batt
jkl
55
ghi
44
vib
wxyz
99
tuv
88
pqrs
77
opr
00
SEND
STO CLR
RCL
FCNEND
Digital StarTAC Phone
Slim Main Battery
with Battery Cover
Standard Main Battery
with Battery Cover
10
Slim Auxiliary Battery
with Battery Cover
Package Content Options
Holster
Cigarette Lighter
Adapter
AC Adapter
Getting Started
Headset
Desktop Charger
(AC Adapter required)
Your phone and accessories may not look exactly as pictured.
11
Introduction to Batteries
Each battery is shipped in an uncharged state with a protective
cover on it. Before you can use your phone, you will need to
remove the cover from the battery and charge it.
Battery Covers
It is a good idea to save the protective cover to store and carry the
battery when not in use. The cover prevents objects from
touching the battery terminals, thereby reducing the risk of
injury or damage from a short circuit.
Removing the Main Battery Cover
12
1.
2.
Press In
Latch
Remove
Battery
Press in the release latch.
Rotate the batter upward and lift it out of
the cover.
2.
1.
Attaching the Main Battery Cover
1.
2.
Lower
Side
Click
Latch
Lower the side, opposite the release latch,
into the cover.
Drop the side with the release latch down
until the latch clicks.
1.
Release Latch
2.
Introduction to Batteries
Removing the Auxiliary Battery Cover
Getting Started
Dislodge
1.
Cover
Remove
2.
Battery
Hold the auxiliary battery securely with one
hand. With your other hand’s thumb, push up
on the bottom of the cover.
Continue to push up until the cover slides free
of the pins on the bottom of the battery and
swing the cover outward.
2.
1.
Attaching the Auxiliary Battery Cover
1.
2.
Insert
Point
Secure
Cover
Slide the cover’s narrow end into the small
grooved hook on the top of the auxiliary battery.
Push the cover firmly so the base slides past
the pins on the auxiliary battery, and release.
1.
Hook
Pins
2.
13
Installing Batteries
Main Battery Installation
To install a battery:
Tip:
If you have a
charged auxiliary
battery attached
to your phone,
you can remove
and change your
main battery at
any time – even
during a call.
1.
2.
Insert
Toe
Snap
Heel
Place the side of the battery opposite the
release latch into the compartment.
1.
Press the side with the release latch down
until you hear it click into place.
Main Battery Removal
To remove a battery:
1.
2.
Turn OFF
Phone
Remove
Battery
If another battery is not attached, press and
¡
hold
Pull the release latch back toward the battery
and lift the battery out.
2.
to turn your phone OFF.
Release Latch
14
Installing Batteries
Auxiliary Battery Installation
The auxiliary battery clips onto the back of your phone.
Place
1.
Hook
Pull
2.
Battery
Down
Release
3.
Battery
Auxiliary Battery Removal
To remove the auxiliary battery:
Pull
1.
Battery
Down
Remove
2.
Battery
Place the hook located on the narrow end of
the battery into the slot on the back of the
phone.
Pull the battery down and slide the battery
pegs over the bottom of the phone.
Once the battery clears the bottom of the
phone, release it. Make sure that the pegs fit
securely into place.
1.
2.
3.
Pull the battery down until the pegs come
free, and pull the base away from the phone.
Lift the battery’s hook out of the slot on the
back of the phone.
2.
1.
Getting Started
Tip:
If you have a
charged main
battery attached
to your phone,
you can remove
and change your
auxiliary battery
at any time – even
during a call.
15
Charging Batteries
88
Using the Internal Rapid Charger
Believe it or not, there is a battery charger built right into your
phone! To make use of the internal charger, you will need one of
the three available adapters, either a standard AC Adapter, a
rapid rate AC Adapter, or a cigarette lighter adapter.
Keep in mind:
When the internal charger is in use and the
phone is ON, you can still place and receive calls. However,
talking on the phone requires energy, so your phone may not
charge while the call is in progress.
*
16
1.
Attach
Adapter
to Phone
Plug the AC or cigarette lighter adapter into
the accessory connector on the bottom of
your phone as shown, with the release tab
facing up.
Plug In
2.
Adapter
Keep in mind:
Plug the adapter into the appropriate
power source.
pqrs
77
opr
00
STO CLR
RCL
FCNEND
In some cars, the ignition must be ON to use
the cigarette lighter.
Check with your dealer for availability of the adapters.
*
SEND
PUSH
Charging Batteries
The Battery Indicator
In the upper right corner of your phone’s display, there is a
battery indicator filled with three segments. The more segments
you see, the greater the charge.
• The border of the battery icon will flash during charging.
• When both batteries are fully charged, the battery icon will
stop flashing and become solid.
Getting Started
High
Battery Storage and Disposal
Low
To prolong the life of batteries, avoid exposing them to
temperatures below -10°C (14°F) or above 45°C (113°F). It is a
good idea to take your phone with you when you leave your car.
Never dispose of batteries in fire.
Caution: To prevent injuries or burns, do not allow metal
objects to contact or short circuit the battery terminals.
Expert Performance (E•P®)Charging System
The E•P system enables your phone’s built-in charger to
communicate with installed batteries and tailor its charging
cycle to optimize performance. If you see
Invalid Battery
when you power up the phone, the built-in charger is not able to
communicate with the battery and cannot charge it. There are
several possible reasons for this message. The most likely one is
that the battery is not a Motorola original and it does not have
the appropriate E•P technology. We recommend that you use
only Motorola original batteries and accessories and that you
store your batteries in their protective covers when not in use.
17
Charging Batteries
Using the Desktop Charger
The Desktop Charger’s front pocket can charge batteries while
they are attached to your phone, and the rear pocket can charge
batteries separately.
If you have a Desktop Charger:
1.
2.
3.
&
Attach
Adapter
Plug In
Adapter
Insert
Phone
Insert
Battery
Plug the AC Adapter into the back of the
charger, with the release tab facing up.
Plug the other end of the AC Adapter into a
wall socket.
Insert the phone into the front pocket with a
main and/or auxiliary battery attached.
If you like, insert a main or auxiliary battery
into the rear pocket.
PUSH
Rear Pocket
Front Pocket
Note: If two or three batteries are loaded in the charger, the
batteries will charge one at a time. The main battery attached to
the phone will charge first, the attached auxiliary second, and
the battery in the rear pocket last.
18
Charging Batteries
Desktop Charger Indicators
The three LED indicators on the left front of the Desktop Charger
let you know the current state of any charging batteries. The first
light provides information on the main battery attached to the
phone, the second on the attached auxiliary battery, and the
third on any battery loaded in the rear pocket.
• Red means the battery is charging.
• Flashing yellow means the battery is waiting to be charged.
• Green means the battery is charged within 90% of its capacity
and can be used. An additional hour of charging will bring
your battery up to 100% capacity.
• Flashing red means the battery is damaged and cannot be
charged.
Desktop Charger Charging Times
The time it takes for your battery to obtain a full charge is
affected by a variety of factors, including:
• Temperature Batteries should be at or near room tempera-
ture when charging. To prolong battery life and charge
capacity, avoid exposing your batteries to temperatures below
-10°C (14°F) or above 45°C (113°F). It is a good idea to take
your phone with you when you leave your car.
• Inactivity New batteries, or batteries that have been stored
for long periods of time, may not rapid charge properly. In
these instances, the battery requires an overnight charge.
• Extended Usage Over extended periods of time, batteries
gradually wear down and require longer charging times.
This is normal. If you charge your battery regularly and
notice a decrease in talk-time or an increase in charging
time, then it is probably time to purchase a new battery.
Getting Started
19
Phone Overview
Function Keys
¡
Turns the phone your ON and OFF.
ø
Opens messaging menus.
Acts as a “shift” key to access the secondary
ƒ
functions of other keys.
‰
Recalls phone numbers from memory.
¬
Stores phone numbers into memory.
Ç
Clears characters from the screen.
º
Ends phone calls and exits the menu.
Places or answers calls. Your phone will have one
æ
ª
of these two keys.
Can be used to scroll through memory entries
«
»
and menu features.
Alphanumeric Display Displays your input from the keypad,
information recalled from memory, and other messages.
Microphone Positioned for convenient conversation.
Retractable Antenna Extend for best performance.
Earpiece Ultra-compact phone speaker.
Headset Jack Provides the connection for an optional headset.
Accessory Connector Provides the connection for an
external power supply.
qq
qq
Volume Keys Represented in this manual by
keys adjust keypad, earpiece, and ringer volume. They also scroll
up and down through memory locations and menu features.
and ZZZZ, these
20
Using the Smart Button
When in doubt, press the Smart Button! Easily recognized in this
AA
AA
User’s Guide by
and in your phone’s display by § – the handy
Smart Button puts a variety of functions at your fingertip.
Getting Started
menu
07/07/98
22
abc33def
Digital
The Smart Button
11
Use the Smart Button’s fingertip convenience for:
Opening the Quick Menu
Press AAAA when your phone is idle to display a menu containing
shortcuts to your phone’s most popular features. See page 34.
Opening Your Phone Book
Press AAAA twice to open the Phone Book with your names and
numbers. Turn to page 40 in “Using Memory” to learn more.
Entering the Menu System
Press ƒ then press AA
AA
to enter your phone’s menu system.
See page 56 for information on navigating the menu system.
Selecting Items in the Menu
The primary use of the Smart Button is to select. Whenever the
AA
phone offers you a choice, such as setting a ringer style, press
to select. You will see:
Press § to Select.
AA
Turning Features ON and OFF
Press AAAA to toggle ON and OFF many menu features, like the call
timers (pg. 66). You will see:
Press § to Toggle.
Placing and Ending Calls
Press & hold AAAA to place a call when the number you want to
AA
AA
call is on the display. Press & hold
again to end a call. See
page 28 for information on placing and ending calls.
21
The Basics
The next few pages will introduce you to the basic features of
your phone. In the chapters that follow, we will explain every
one of your phone’s features, including storing names and
numbers, using the call timers, locking the phone, and more.
Turning Your Phone On
Follow these steps to turn your phone ON:
22
Extend
1.
Antenna
Open
2.
Phone
Turn ON
3.
Phone
What you will see:
Extend the antenna completely for best
performance.
Open the phone to expose the keypad.
Press ¡ once to turn the phone ON.
Each time you turn your phone ON, it performs a short self-test
to make sure it is operational and then it scans for service. While
the phone scans, the display reads:
Turning Your Phone On
CDMA Digital
When your phone finds a CDMA digital system, you will see the
time and date, the icon, and either
personalizable banner (if programmed).
Ready or the
07/07/98
Standby Mode
To conserve energy, your phone enters standby mode and turns
off the backlight when you have not touched a key for a few
seconds. The backlight will come back on as soon you press a
key or open the phone. If you like, you can choose how long the
backlight remains ON. See page 94.
Turning Your Phone OFF
Turn OFF
Phone
Press and hold ¡ to turn the phone OFF.
Basics
23
Strong
Weak
High
Low
Reading the Indicators
231
4
10
56789
Signal Strength (1)
Displays the strength of the connection between your phone and
the digital network.
Clock (2)
When your phone is on a CDMA digital network, the display
shows the current time and date. Wherever you are, you will have
the correct local time. You can set your clock for 12- or 24-hour
format. See page 95 for more information.
Battery Level (3)
The three bar segments on the phone’s Battery Level Indicator
show the amount of charge remaining in your battery. The more
bar segments you see, the higher the charge. If your battery is
low, the phone alerts you in three ways:
• No bar segments on the indicator will be highlighted.
• Low Battery will appear on your display.
• A hi-lo tone will sound periodically.
If you ignore these warnings, the phone will automatically turn
itself OFF when the battery is exhausted. At this point, you
should charge the battery or insert a new battery.
Digital (4)
Indicates you are receiving a digital signal.
24
Reading the Indicators
In Use (5)
Appears when a call is in progress.
Roam (6)
Lights up when your phone accesses a digital wireless
service outside of your home system. When you leave your
wireless Service Area, your phone roams (seeks another CDMA
wireless system).
No Service (7)
Appears when calls cannot be placed or received from your
location.
Caller ID/Message (8)
Appears when you receive a Caller ID* or alphanumeric
message. It will disappear after you have viewed the Caller ID or
read the message.
Voice Mail (9)
Indicates that you have received a Voice Mail message in
your Voice Mailbox. It will disappear after you have listened
to the message.
When you select one of the VibraCall
page 75), the following indicators appear in the display:
VibraCall On (10)
Indicates that your phone’s ringer is turned OFF and the
VibraCall Alert is ON.
Silent Mode (10)
Indicates that all of your phone’s tones are silenced and the
VibraCall Alert is ON.
Vibrate Then Ring (10)
Indicates that both the ringer and VibraCall Alert are ON.
®
Alert combinations (see
Basics
Contact your Service Provider for availability.
*
25
Reading the Indicators
Detailed Battery Level Reading
Press ƒ then press ›.
The bar graph in the display represents the battery level. The
higher the graph, the closer the battery is to full charge.
Full ChargeLow Charge
If you are using an auxiliary battery with the main battery, the
display will indicate which one is in use.
Important:
cigarette lighter adapter for example–you will see:
If the phone is being powered externally–from the
26
Reading the Indicators
Service Light
The Service Light is on top of your phone and lights up when
your phone is ON. The color it flashes depends on your phone’s
current state of service. Please read the chart below to learn how
to understand your phone’s state of service at a glance.
Service Light
Basics
Red & Green,
alternating
Green, flashing
Red, flashing
Yellow, flashing slow
Yellow, flashing fast
If you would like to increase your phone’s standby-time,
Note:
Incoming call or message
In Service: home type system
No Service
Roaming: home type system
Roaming: non-home type system
you can turn the Service Light OFF. See page 95.
27
Placing and Ending Calls
Placing a Call
Tip:
If you press
(or
out entering a
number, your
phone will dial
the last number
entered.
æ
ª) with-
1.
2.
3.
4.
Extend
Antenna
Open
Phone
Enter
Number
Correct
Errors
Place
Call
Extend the antenna completely for best
performance.
Open the phone to expose the keypad.
If necessary, press
Enter the number you want to call,
for example: 555-1212.
Ç to erase one digit at a time if you
Press
make a mistake. Press & hold
the entire entry and start again.
Press æ (or ª) to place the call.
or
Press & hold AAAA until you hear a high tone.
You will see: Calling 555-1212.
¡ to turn the phone ON.
Ç to erase
You can dial phone numbers with up to 32 digits, but only the
last twenty-four digits will appear in the display.
Press
‰ to see the rest of the number.
Your phone will display the first 24 digits, then a second screen
will show the digits remaining in the phone number.
Ending a Call
There are three ways to end a call:
Close
Phone
Close the phone to end a call.
28
Press Key Press º.
or
or
Hold
Smart
Button
Press & hold
You will see:
Press
AA
AA
until you hear a high tone.
Press § to End Call.
AA
AA
again to end the call.
Receiving Calls
Your phone must be ON to receive calls.
When a call is incoming:
• an alert will sound and/or vibrate.
• the Service Light (pg. 27) will flash red and green.
You can choose your phone’s alert, selecting from nine ringer
styles or silent vibration mode. See page 75.
Answering a Call
To answer a call:
Basics
1.
2.
Extend
Antenna
Open
Phone
Extend the antenna completely for best
performance.
Open the phone to expose the keypad.
or
Press æ (or ª) if the phone is already
open.
Caller ID
If Caller ID* is active on your phone, you will be able to see who
is calling before you answer. The display will show either your
caller’s name (if it is in your Phone Book) or your caller’s
number. If you prefer to always see your caller’s number, see
page 63 to turn Number Preference ON.
The Caller IDs for your last 16 callers will be saved. See page 50
to learn how to view your stored Caller IDs.
Contact your Service Provider for availability.
*
29
Receiving Calls
Ringer/Vibrator Suppress
If an incoming call catches you by surprise, you can turn the
alert OFF using the upper or lower volume key. Your phone’s
ringer or vibrator will be OFF while the current call lasts. The
caller will still hear ringing and you can still answer the call by
æ (or ª).
pressing
30
Suppress
Alert
When the phone rings or vibrates, press the
upper or lower volume key.
Note: This feature works the same with a headset. To answer
the call with a headset, press either volume key again or the
Smart Button.
Unanswered Call Indicator
Even with the latest wireless technology, sometimes you are
unavailable to answer calls. If your phone is ON, it keeps a count
of unanswered calls. For example, if you miss two calls, your
display will show:
Clear
Display
2 Calls Unanswered.
Press Ç or press ºto clear the display,
and you can begin placing calls again.
If you subscribe to Caller ID service, you can easily return the
calls that you missed. See page 50 to learn how.
Call Waiting
If you subscribe to Call Waiting through your Service Provider,
you may hear a tone while on a call, indicating that you are
receiving a second call.
or
Answer
Call
End
Current
Call
Press æ (or ª) to answer the call and
automatically place the current call on hold.
º to end the current call. Your phone
Press
will then ring and/or vibrate as usual. Press
æ (or ª) to answer the call.
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