This Motorola product contains Open Source Software. For information regarding
licenses, acknowledgements, required copyright notices and other usage terms,
refer to the documentation for this Motorola product at:
http://businessonline.motorolasolutions.com
Go to: Resource Center > Product Information > Manual > Accessories.
Before using this product,
read the operating
instructions and RF energy
!
C a u t i o n
PRODUCT SAFETY
This radio is restricted to occupational use only
to satisfy FCC RF energy exposure
requirements.
awareness information
contained in the Product
Safety and RF Exposure
booklet enclosed with your
radio.
ATTENTION!
For a list of Motorola-approved antennas,
batteries and other accessories, visit the
following website which lists approved
accessories:
www.motorolasolutions.com/RMseries
English
4
INTRODUCTION
Thank you for purchasing the Motorola® RM
Series™ Radio. This radio is a product of
Motorola's 80 plus years of experience as a
world leader in the designing and
manufacturing of communications equipment.
The RM Series™ radios provide cost-effective
communications for businesses such as retail
stores, restaurants, schools, construction sites,
manufacturing, property and hotel
management and more. Motorola professional
two-way radios are the perfect communications
solution for all of today's fast-paced industries.
Note:Read this user guide carefully to ensure you
know how to properly operate the radio
before use
Business Radios,
Mailstop 1C15, Motorola
8000 West Sunrise Boulevard
Plantation, Florida 33322
PACKAGE CONTENTS
•Radio
•Holster
•Lithium-Ion Battery
•Power Supply
•Quick Reference Guide
•Warranty Card
•Drop-in Tray Charger
•Product Safety & RF Exposure Booklet
INTRODUCTION
5
English
For a copy of a large-print version of this user
guide or for product-related questions, contact
1-800-448-6686 in the USA
1-800-461-4575 in Canada
1-888-390-6456 on TTY (Text Telephone)
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
•the charger,
•the battery, and
•the radio using the battery
1.To reduce risk of injury, charge only the
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2.Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3.To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4.An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5.To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6.Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7.To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning
BATTERIES AND CHARGERS
SAFETY INFORMATION
9
English
OPERATIONAL SAFETY
GUIDELINES
•Turn the radio OFF when charging battery.
•The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
•Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
•Disconnect charger from line voltage by removing
main plug.
•The outlet to which this equipment is connected
should be nearby and easily accessible.
SAFETY INFORMATION
•In equipment using fuses, replacements must
BATTERIES AND CHARGERS
comply with the type and rating specified in the
equipment instructions.
•Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
•Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
•Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.
English
10
RADIO OVERVIEW
PARTS OF THE RADIO
Antenna
Channel Selector
Knob
On/Off/Volume
Knob
RADIO OVERVIEW
Audio Accessory
2 Pin Connector
PTT (Push-To-
Tal k ) B ut t o n
Battery
Model Label
RMU2080d
11
Microphone
SB1 - Monitor
Button
SB2 - Scan/
Nuisance Channel
Delete
Left Navigation
Arrow/Programmable
Button A
Right Navigation
Arrow/Programmable
Button B
LED
Indicator
Display
Menu
English
On/Off/Volume Knob
Used to turn the radio ON or OFF and to adjust
the radio’s volume.
Channel Selector Knob
Used to switch the radio to different channels.
Accessory Connector
Used to connect compatible audio accessories.
Model Label
Indicates the model of the radio.
Microphone
RADIO OVERVIEW
Speak clearly into the microphone when
sending a message.
Antenna
For model RMU2080d, the antenna is
non-removable.
LED Indicator
Used to give battery status, power-up status,
radio call information and scan status.
Front Buttons
• (Menu) Button
Gives access to set up features like VOX/iVOX
levels, etc.
It also allows you to move through all the
features while in Programming Mode.
Default set to preset Channel 1.
• Programmable Button
Allows you to choose level or toggle options for
features the Menu is on.
Default set to generate current programmed
call tone.
English
12
• Programmable Button
Allows you to choose level or toggle options for
features the Menu is on.
Default set to Backlight Mode.
Note:A short press of either Programmable
Button (A or B) tunes the radio to the preset
channel and the radio will play a good chirp.
You can assign different functions to these
buttons via the CPS. For example: Backlight
Time Out, Reverse Burst, Scan/Nuisance
Channel Delete, Monitor and Call Tones. To
learn more about how to program these
buttons, refer to “Entering Advanced
Configuration Mode” on page 37 and
“Customer Programming Software (CPS)”
on page 46
Side Buttons
Push-to-Talk (PTT) Button
•Press and hold down this button to talk, release it
to listen.
Side Button 1 (SB1)
•The Side Button 1 is a general button that can be
configured by the Customer Programming
Software - CPS. The default setting of SB1 is
‘Monitor’.
Side Button 2 (SB2)
•The Side Button 2 is a general button that can be
configured by the CPS. The SB2 default setting is
‘Scan/Nuisance Channel Delete’.
The Lithium-Ion (Li-Ion) Battery
RM Series comes with a Standard Capacity LiIon battery. Other batteries may be available.
For more information, see “Battery Features”
on page 15.
RADIO OVERVIEW
13
English
This User Guide covers the RMU2080d model
from the RM Series radios. The radio’s model
is shown on the bottom of the radio and
provides the following information:
Table 1: RMU2080d Radio Specifications
RADIO OVERVIEW
English
Model
RMU2080dUHF28Non-removable
14
Frequency
Band
Transmit
Power
(Watts)
Number of
Channels
Antenna
BATTERY FEATURES
RM Series radios provide Lithium-Ion batteries
that come in different capacities that defines
the battery life.
About the Li-Ion Battery
The RM Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.
RADIO OVERVIEW
15
English
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be
available in all areas. Under various U.S. state
laws and the laws of several other countries,
batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact
your local waste management agency for
specific requirements and information in your
area. Motorola fully endorses and encourages
the recycling of Li-Ion batteries. In the U.S. and
Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling
RADIO OVERVIEW
Corporation (RBRC) program for Li-Ion battery
collection and recycling.
Many retailers and dealers participate in this
program. For the location of the drop-off facility
closest to you, access RBRC's Internet web
site at:
www.rbrc.com
or call:
1-800-8-BATTERY
This internet site and telephone number also
provides other useful information concerning
recycling options for consumers, businesses
and governmental agencies.
English
16
Installing the Lithium-Ion (Li-Ion) Battery
Removing the Lithium-Ion (Li-Ion) Battery
Attach
Press until click
Tabs
Slots
1.Turn OFF the radio.
2.With the Motorola logo side up on the battery
pack, fit the tabs at the bottom of the battery
into the slots at the bottom of the radio’s body.
3.Press the top part of the battery towards the
radio until a click is heard.
Note:To learn about the Li-Ion Battery Life
features, refer to “About the Li-Ion Battery”
on page 15
17
1.Turn OFFthe radio.
2.Push down the battery latch and hold it while
removing the battery.
3.Pull the battery away from the radio.
Detach
Press Latch
RADIO OVERVIEW
English
Holster
Power Supply, Adaptor and Drop-in Tray
Charger
RADIO OVERVIEW
English
1.Insert the radio into the base of the holster at an
angle. Press the radio against the back of the
holster until the hooks on the holster are
inserted in the top recesses of the battery.
2.To remove, using the top tab on the holster,
detach the hooks of the holster from the top
recesses of the battery. Slide the radio at an
angle and remove from the holster.
18
Drop-in Tray Charger
Power Supply
The radio is equipped with one Drop-in Tray
Charger and one Power Supply with Adaptor.
For more information, refer to “Chargers” on
page 76.
Battery Life Information
When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The
following table summarizes battery life estimations:
Table 2: Li-Ion Battery Life with Tx Power 2 Watts
Battery TypeBattery Save OFFBattery Save ON
Standard12 Hours15 Hours
High CapacityN/AN/A
Note:Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.
RADIO OVERVIEW
19
English
Battery Meter
The battery meter located in the upper left corner of the radio display indicates how much battery
power the radio has remaining.
Table 3: RM Series Battery Meter
Battery Meter
Battery Type
3 Bars2 Bars1 Bar
RADIO OVERVIEW
English
20
Li-Ion
100 – 70%70 – 30%
35 – 0%
(≤ 10% when
blinking)
Charging the Battery
The RM Series radio offers two types of Power
Supplies:
•Standard Power Supply and,
•Rapid Power Supply
Note:The radio comes with a Standard Power
Supply.
To charge the battery (with the radio attached),
place it in a Motorola-approved Drop-in Tray
Single Unit Charger or Drop-in Tray Multi Unit
Charger.
Charging with the Drop-in Tray
Single Unit Charger (SUC)
Drop-in Tray
SUC Port
Drop-in Tray SUC
1.Place the Drop-in Tray Charger on a flat
surface.
2.Insert the connector of the Power Supply into
the charger port on the back of the Drop-in Tray
Charger.
3.Plug the AC Adaptor into a power outlet.
4.Insert the radio into the Drop-in Tray Single Unit
Charger with the radio facing the front, as
shown.
Power Supply
(Transformer)
RADIO OVERVIEW
21
English
Note:When charging a battery attached to the
radio, turn the radio OFF to ensure a full
charge. See “Operational Safety Guidelines”
on page 10 for more information.
Charging A Stand-Alone Battery
above. Align the slots in the battery with the
alignment ribs in the Drop-in Tray Single Unit
Charger.
Table 4: Motorola Authorized Batteries
Part NumberDescription
PMNN4434_RStandard Li-Ion Battery
RADIO OVERVIEW
English
To charge only the battery - at step 4 on
page 21, insert the battery into the tray, with the
inside surface of the battery facing the front of
the Drop-in Tray Single Unit Charger as shown
22
PMNN4453_R
High Capacity Li-Ion
Battery
Drop-in Tray Charger LED Indicators
Table 5: Charger LED Indicator
StatusLED IndicatorComments
Power On
Charging
Charging Complete
Battery Fault (*)
Waiting to Charge (**)
Battery Level Status
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
23
Green for approximately 1 second
Steady Red
Steady Green
Red Fast Flash
Amber Slow Flash
N/ABattery empty
Flash Red 1 Time
Flash Amber 2 Times
Flash Green 3 Times
Battery low
Battery medium
Battery High
RADIO OVERVIEW
English
If there is NO LED indication:
1.Check if the radio with battery, or the battery alone, is inserted correctly. (refer to step 4 of "Charging with the
Drop-in Tray Single Unit Charger (SUC)" on page 21)
2.Ensure that the power supply cable is securely plugged into the charger socket using an appropriate AC
outlet and there is power to the outlet.
3.Confirm that the battery being used with the radio is listed in Table 4.
Estimated Charging Time
The following table provides the estimated charging time of the battery. For more information, see
“Battery” on page 76.
Table 6: Battery Estimated Charging Time
RADIO OVERVIEW
English
Estimated Charging Time
Charging Solutions
Standard BatteryHigh Capacity Battery
Standard≤ 4.5 HoursN/A
Rapid≤ 2.5 HoursN/A
24
Charging a Radio and Battery using
a Multi Unit-Charger - MUC (Optional
Accessory)
Charger Power Receptacle
Charging Contacts
Charging Pocket
Charging Indicator
The Multi-Unit Charger (MUC) allows drop-in
charging of up to 6 radios or batteries. Batteries
can be charged with the radios or removed and
placed in the MUC separately. Each of the 6
charging pockets can hold a radio (with or
without the Holster) or battery, but not both.
1.Place the Multi-Unit Charger on a flat surface.
2.Insert the power cord plug into the MUC’s dual
pin connector at the bottom of the MUC.
3.Plug the power cord into an AC outlet.
4.Turn the radio OFF.
5.Insert the radio or battery into the charging
pocket with the radio or battery facing away
from the contacts.
Note:
•This Multi-Unit Charger clones up to 2 radios (2
Source radios and 2 Target radios). Refer to
“Cloning with a Multi Unit Charger (MUC)” on
page 51 for more information.
•More information on the Multi-Unit Charger’s
operation is available in the Instruction Sheets
provided with the MUC. For more information on
the parts and their part numbers, refer to Chapter
“Accessories” on page 76.
RADIO OVERVIEW
25
English
Multi-Unit Charger LED Indicators
Table 7: Charger LED Indicator
StatusLED IndicatorComments
Power On
Charging
Charging Complete
Battery Fault (*)
Waiting to Charge (**)
RADIO OVERVIEW
Battery Level Status
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
Green for approximately 1 second
Steady Red
Steady Green
Red Fast Flash
Amber Slow Flash
N/ABattery empty
Flash Red 1 Time
Flash Amber 2 Times
Flash Green 3 Times
Battery low
Battery medium
Battery High
English
26
If there is NO LED indication:
1.Check if the radio with battery or the battery
alone, is inserted correctly (refer to step 5 of
"Charging a Radio and Battery using a Multi
Unit-Charger - MUC (Optional Accessory)" on
page 25).
2.Make sure the power cord is securely plugged
into the MUC and the appropriate AC outlet.
Make sure there is power to the AC outlet.
3.Confirm that the battery being used with the
radio is listed in Table 4.
RADIO OVERVIEW
27
English
GETTING STARTED
r
For the following explanations, refer to “Parts
Of The Radio” on page 11.
TURNING RADIO ON/OFF
To turn ON the radio, rotate the On/Off/Volume
Knob clockwise. The radio plays one of the
following:
•Power up tone and channel number
announcement, or
•Battery level and channel number
announcements, or
GETTING STARTED
•Silent (Audible tones disabled)
The LED blinks red briefly.
To turn the radio OFF, rotate the On/Off/Volume
Knob counterclockwise until you hear a ‘click’
and the radio LED Indicator turns OFF.
ADJUSTING VOLUME
Turn the On/Off/Volume Knob clockwise to
increase the volume, or counterclockwise to
decrease the volume.
Note:Do not hold the radio too close to the ear
when the volume is high or when adjusting
the volume
READING THE DISPLAY
Keypad
Hi Power
Frequency
Indicator
Signal
Strength
Channel Numbe
Interference
Eliminator Code
Indicator
Lock
Vox /
Scramble
iVox
Scan
Battery
Level
Programming
Channel
Mode Indicator
Indicator
Note:The radio display shown here is for icon
location only. Each radio display may
appear different (channel and code) based
on the pre-programmed radio defaults and
features available in the model or region.
Pressing any button, except the PTT button,
will turn on the backlight.
English
28
SELECTING A CHANNEL
To select a channel, turn the Channel Selector
Knob until you reach the desired channel. An
audible voice indicates the selected channel.
Each channel has its own Frequency,
Interference Eliminator Code and Scan
Settings.
TALKING AND MONITORING
It is important to monitor for traffic before
transmitting to avoid ‘talking over’ someone
who is already transmitting
To monitor, long press and hold the SB1(*)
button to access channel traffic. If no activity is
present, you will hear ‘static’. To release, press
SB1 again. Once channel traffic has cleared,
proceed with your call by pressing the PTT
button. When transmitting, the LED Indicator
stays solid red.
Notes:
•To listen to all activity on a current channel, short
press the SB1 to set the CTCSS/DPL code to 0.
This feature is called ‘CTCSS/DPL Defeat
(Squelch set to SILENT)’.
•(*) This assumes SB1 is not being programmed
for a different mode.
RECEIVING A CALL
1.Select a channel by pressing the rotating the
Channel Selector Knob until you reach the
desired channel.
2.Make sure the PTT button is released and listen
for voice activity.
3.The LED Indicator stays solid red when the
radio is receiving a call.
4.To respond, hold the radio vertically 1 to 2
inches (2.5 to 5cm) from mouth. Press the PTT
button to talk; release it to listen.
GETTING STARTED
29
English
Signal Strength Indicator and Channel Busy
Indicators
When there is activity on a frequency, the radio
displays the Signal Strength Indicator icon
and the radio LED blinks faster. When your
radio is receiving (Rx) and there is activity on
the same frequency and code as your radio,
the radio Signal Strength Indicator icon can
change from 1 (weakest) to 6 (strongest)
depending on the radio reception coverage.
This helps you to determine if your radio is
moving out of range.
Note:Obstacles blocking the signal path affects
GETTING STARTED
the strength of incoming signal.
Signal
Strength
Indicator
TALK RANGE
TALK RANGE
IndustrialMulti-Level
Model
UHF 2W Up to 250,000 Sq. Ft. Up to 20 Floors
Inside steel/
concrete Industrial
buildings
Inside multi-
level buildings
English
30
To establish a proper two-way communication,
the channel, frequency, and interference
eliminator codes must be the same on both
radios. This depends on the stored profile that
has been preprogrammed on the radio:
1.Channel: Current channel that the radio is
using, depending on radio model.
2.Frequency: The frequency the radio uses to
transmit/receive.
3.Interference Eliminator Code: These codes
help minimize interference by providing a
choice of code combinations.
4.Scramble Code: Codes that make the
transmissions sound garbled to anyone
listening who is not set to that specific code.
5.Bandwidth: Some frequencies have selectable
channel spacing, which must match other
radios for optimum audio quality.
For details on how to set up frequencies and
CTCSS/DPL codes in the channels, refer to
“Advanced Configuration Mode” on page 37.
GETTING STARTED
31
English
RADIO LED INDICATORS
RADIO STATUSLED INDICATION
Channel BusySolid Orange
Cloning Mode Double Orange Heartbeats
Cloning In Progress Solid Orange
Fatal Error at Power up
Low Battery Orange Heartbeat
Low Battery Shutdown Fast Orange Heartbeat
Monitor LED is OFF
Power-Up Solid Red for 2 seconds
GETTING STARTED
‘Idle’ Programming Mode /
Channel Mode
Scan Mode Fast Red Heartbeat
Transmit (Tx)/Receive (RX) Solid Red
Transmit in Low Power Select Solid Orange
VOX/iVOX ModeDouble Red Heartbeats
One Green Blink, One Orange Blink, One Green Blink, then repeat for 4
seconds
Green Heartbeat
English
32
HANDS-FREE USE/VOX
VOX
Accessory
Accessory Port/
Connector
Motorola RM Series radios can operate
hands-free (VOX) when used with compatible
VOX accessories.
With Compatible VOX Accessories
The default factory setting for VOX sensitivity
level is OFF (‘0’). Before using VOX, use the
Customer Programming Software (CPS) to set
the VOX sensitivity level to a different level
from ‘0’. Then, perform the following steps:
1.Turn the radio OFF.
2.Open accessory cover.
3.Insert the audio accessory’s plug firmly into
accessory port.
4.Turn radio ON. The LED Indicator will blink
double red
5.Lower radio volume BEFORE placing
accessory near ear.
6.To transmit, speak into accessory microphone
and to receive, stop talking.
7.VOX can be temporarily disabled by pressing
the PTT button or by removing the audio
accessory.
VOX can also be activated using the
(Menu) button without using the CPS.
Note:To order accessories, refer to:
www.motorolasolutions.com/RMseries,
call 1 (800) 448-6686, or contact your
Motorola point of purchase
GETTING STARTED
33
English
Hands Free without Accessories (iVOX)
•Press the PTT button while turning ON the radio
to enable iVOX. The icon
•iVOX can be temporarily disabled by pressing the
PTT button.
•A short press of the PTT Button re-enables iVOX.
Note:
•There is a short delay between the time when you
start talking and when the radio transmits.
•For more information on setting VOX/iVOX
sensitivity, refer to “Setting VOX /iVOX
GETTING STARTED
Sensitivity” on page 35.
blinks.
Toggle Voice Prompt in User Mode
Short press the SB1 Button while turning ON
the radio to enable/disable the Voice Prompt in
User Mode. (Default is set to ON).
Power Up - Tone Mode
To enable/disable power up tone mode, press
SB1 and SB2 buttons simultaneously for 2-3
seconds while powering up the radio until you
hear the pre-programmed power up tone. 3
different power-up tones are available:
•Power up tone and channel number
announcement, or
•Battery level and channel number
announcements, or
•Silent (Audible tones disabled)
Reset to Factory Defaults
Reset to Factory Defaults will set back all radio
features to the original factory default settings.
To do so, press PTT, SB2 and SB1
simultaneously while turning ON the radio until
you hear a high tone chirp.
Keypad Beeps
To enable/disable Keypad Beeps, short press
the SB2 button while turning ON the radio until
you hear ‘chirp’ tone.
English
34
Keypad Lock/Unlock
You can lock the keypad to avoid accidentally
changing your radio settings. To lock the radio
keypad, press and hold the (Menu) button
for 4 seconds.
Note:The PTT Button and Programmable Button
A (if Call Tone feature has been assigned)
cannot be locked using this feature.
Keypad Lock
icon
MENU OPTIONS
To access the radio MENU, short press the
(Menu) button. The radio displays the
feature options. For each options, use the
and buttons to navigate. After selecting
your desired option settings, you can:
•press (Menu) button to save and go to the
next option, or
•long press the PTT button to save and exit, or
•turn OFF the radio to exit without saving the
changes.
The MENU mode times out automatically if
there is no activity detected for more than 10
seconds.
Setting VOX /iVOX Sensitivity
The VOX/iVOX sensitivity settings can be
adjusted via the MENU as well as the CPS. To
modify via the MENU, make sure you have
enabled VOX or iVOX. (Refer to “Hands-Free
Use/VOX” on page 33 or “Hands Free without
GETTING STARTED
35
English
Accessories (iVOX)” on page 34 for more
information). Once VOX/iVOX is enabled, short
press the (Menu) button.
If iVOX is enabled when you press the
(Menu) button, the radio displays the following:
If VOX is enabled (with accessory connected to
the radio) when you press the (Menu)
GETTING STARTED
button, the radio displays the following:
To change the sensitivity level, use the
and buttons:
•0 = OFF (For VOX accessories only)
•1 = Low sensitivity
•2 = Medium sensitivity
•3 = High sensitivity
Once you have selected the desired sensitivity
level, you can:
•press the (Menu) button to go to the next
step, or
•turn OFF the radio to exit without saving
changes.
Note:The default sensitivity is ‘Medium’ for VOX
and ‘High’ for iVOX.
English
36
PROGRAMMING
FEATURES
ADVANCED CONFIGURATION MODE
Advanced Configuration mode is a special
radio mode that allows you to program basic
radio’s features by using the radio’s front panel
programming.
Entering Advanced Configuration Mode
To enter Advanced Configuration Mode, press
and hold the PTT Button and the SB1 Button
simultaneously for 3 seconds, while turning ON
the radio. A unique tone sounds, indicating the
radio has entered Advanced Configuration
Mode. The radio LED blinks a green heartbeat.
Note:
•The Advanced Configuration Mode defaults to
the ‘Idle’ Programming Mode.
•‘Idle’ Programming Mode is the stage in the
Programming Mode where the radio waits for the
user to start the radio programming cycle.
When the radio is set to Advanced
Configuration Mode, the icon displays
and the current channel aliasing name blinks to
indicate that you can rotate the Channel
Selector Knob to select the channel you want
to program.
Advanced
Configuration
Mode
In Advanced Configuration Mode, the radio is
capable of setting values for each channel by
toggling between the different programming
modes available:
•Frequencies,
•CTCSS/DPL Codes (Interference Eliminator
Code),
•Scramble,
•Maximum Channels,
•Call Tone,
•Microphone Gain,
•Scan, and
•Weather Channel.
PROGRAMMING FEATURES
37
English
•To move along the different Programming
Selection Mode without saving changes, short
press the PTT Button or (Menu) Button.
•To save changes, long press the PTT Button. The
radio returns to ‘Idle’ Programming Mode.
•When in ‘Idle’ Programming Mode, long press the
PTT button to exit the Programming Mode.
•Whenever you wrap around to the beginning of
the Programming Mode options, the radio
automatically saves all changes made, even if
you turn OFF the radio.
•Exit the Programming Mode without saving
changes (as long as you have not wrapped
around to the beginning of the Programming
PROGRAMMING FEATURES
Mode options) by turning OFF the radio.
PROGRAMMING RX (RECEPTION)
FREQUENCIES
Once you have chosen the channel you want to
program, short press the PTT button or
(Menu) button to scroll through the options until
you reach ‘Frequency Programming Mode’.
The radio display shows the frequency code as
follows:
To program the desired frequency, use the
and buttons to navigate to the
frequency code value you need. Long press
the PTT button to exit and save, or short press
the PTT button to move to the next
programming feature without saving.
PROGRAMMING RX (RECEPTION) CODES
(CTCSS/DPL)
Once you have chosen the channel you want to
program, short press the PTT button or
(Menu) button to scroll through the options until
you reach the ‘Code Programming Mode’.
English
38
The radio display shows the CTCSS/DPL code
as follows:
To program the desired code, use the and
buttons until you get the CTCSS/DPL code
value you want to set up. Long press the PTT
button to exit and save, or short press the PTT
button to move to the next programming
feature without saving.
Once you have entered Advanced
Configuration Mode and selected the channel
in which you want to enable Scramble ( ),
scroll up or down through the programming
modes by short pressing the PTT button or
(Menu) button until the radio reaches the
Scramble Programming Mode.
The radio display shows the Scramble settings
as follows:
PROGRAMMING FEATURES
PROGRAMMING SCRAMBLE
The scramble feature makes your
transmissions sound garbled to anyone
listening without the same scramble code. It
does not guarantee confidentiality, but it adds
an extra layer of privacy. Scramble mode is by
default set to ‘OFF’.
39
The current scramble value blinks. You can
select the desired scramble value (0,1,2 or 3)
by pressing the and buttons. Long
press the PTT button to exit and save, or short
press the PTT button to move to the next
programming feature without saving.
Note:The values available for scrambling are
dependent to the values programmed via
English
the CPS. Scramble is disabled when the
value is set to ‘0’.
PROGRAMMING MAXIMUM NUMBER OF
CHANNELS
You can configure the maximum number of
channels for the radio. Once you have entered
the Advanced Configuration Mode, scroll up or
down through the programming modes by short
pressing the PTT button or
until you reach the ‘Maximum Channel
Programming Mode’.
The radio display shows the Maximum Number
of Channels as follows:
(Menu) button
PROGRAMMING FEATURES
MA
The radio display blinks the current maximum
number of channels programmed. Use the
CH
X
and buttons until you get the desired
maximum number of channels. Long press the
PTT button to exit and save, or short press the
PTT button to move to the next programming
feature without saving.
Note:The values available for maximum channel
settings are dependent on the maximum
number of channels the radio supports.
PROGRAMMING CALL TONES
Call Tones feature allows you to transmit an
audible tone to other radios on the same
channel to alert them that you are about to talk
or to alert them without speaking.
In ‘Call Tone Selection Mode’ you can
configure the type of call tone for the radio. The
settings available are dependent on the
maximum number of call tones your radio
supports.
To program Call Tones, enter the Advanced
Configuration Mode and scroll up or down
through the programming modes until your
display radio shows the ‘Programming Call
English
40
Tones’ selection by short pressing the PTT
button or
(Menu) button.
The radio display shows the Programming Call
Tone’ as follows:
The radio display blinks the current call tone
setting. You can select the desired call tone
value (0,1,2 or 3) by pressing the and
buttons. Each time you select a different value,
your radio sounds the selected call tone
(except for value ‘0’).
Once you have selected the desired call tone,
long press the PTT button to exit and save, or
short press the PTT button to move to the next
programming feature without saving.
Note:The values available for Call Tones settings
are dependent on the values programmed
via the CPS. Call Tones is disabled when
the value is set to ‘0’.
PROGRAMMING MICROPHONE GAIN
LEVEL
To configure the Microphone Gain Level, enter
the Advanced Configuration Mode and scroll
up or down through the programming modes
by short pressing the PTT button or
(Menu) button until you reach the ‘Microphone
Gain Level Programming Mode’.
The radio display shows the Microphone Gain
Level as follows:
The radio display blinks the current Microphone
Gain Level setting. You can select the desired
Microphone Gain Level (1 = low gain, 2 =
PROGRAMMING FEATURES
41
English
medium gain or 3 = high gain) by pressing the
and buttons.
Once you have selected the desired
Microphone Gain Level, long press the PTT
button to exit and save, or short press the PTT
button to move to the next programming
feature without saving.
Note:The values available for Microphone Gain
Level settings are dependent on the
maximum Microphone Gain Level the radio
supports.
PROGRAMMING MICROPHONE
ACCESSORY GAIN LEVEL
To configure the Microphone Accessory Gain
PROGRAMMING FEATURES
Level, enter the Advanced Configuration Mode
and scroll up or down through the programming
modes by short pressing the PTT button or
(Menu) button.
The radio display shows the Microphone
Accessory Gain Level as follows:
The radio blinks the current Microphone
Accessory Gain Level setting. You can select
the desired Microphone Accessory Gain Level
(1 = low gain, 2 = medium gain or 3 = high
gain) by pressing the and buttons.
Once you have selected the desired
Microphone Gain Level, long press the PTT
button to exit and save, or short press the PTT
button to move to the next programming
feature without saving.
Note:The values available for Microphone
Accessory Gain Level settings are
dependent on the maximum Microphone
Accessory Gain Level the radio supports.
English
42
OTHER PROGRAMMING FEATURES
Scan
Scan allows you to monitor other channels to
detect conversations. When the radio detects a
transmission, it stops scanning and goes to the
active channel. This allows you to listen and
talk to people in that channel without having to
change channel manually. If there is talking
going on Channel 2 during this time, the radio
stays on Channel 1 and you will not hear
Channel 2. After talking has stopped in
Channel 1, the radio waits for 5 seconds before
resuming scan again.
•To start scanning, press the SB1 or SB2 button.
When the radio detects channel activity, it stops
on that channel until activity on that channel
ends. You can talk to the person(s) transmitting
without having to switch channels by pressing the
PTT button.
Note:Scan has to be programmed either to SB1
or SB2 button via CPS. SB2 is by default
Scan/Nuisance Channel delete button. If
Auto-Scan has been enabled for a particular
channel, do not press SB1 or SB2
(programmed for scan) to start scanning, as
the radio does it automatically.
•To stop scanning, short press the SB1 or SB2
button (programmed for scan) again.
•By pressing the PTT button while the radio is
scanning, the radio will transmit on the channel
which was previously selected before Scan is
activated. If no transmission occurs within 5
seconds, scanning resumes.
•If you want to scan a channel without the
Interference Eliminator Codes (CTCSS/DPL), set
the code settings for the channels to ‘0’ in the
CTCSS/DPL Programming Selection Mode.
Note:Whenever the radio is set to Scan, the LED
Indicator blinks a Red Heartbeat.
PROGRAMMING FEATURES
43
English
Programming Scan List
You can enable or disable the Channel
Scanning feature for each channel in your
radio. To do so, enter the Advanced
Configuration Mode and select the channel you
want to program. Scroll through the
programming modes by short pressing the PTT
button or
(Menu) button until you reach
the ‘Scan Programming Mode’.
The radio display shows the Scan
Programming Mode as follows:
PROGRAMMING FEATURES
Both the channel number and current scan
setting (YES = Enable or NO = Disable) blinks
on the display, indicating you can choose your
setting. To set the channel number, rotate the
Channel Selector Knob until you reach the
desired channel number.
Once you have selected the channel, proceed
to enable (‘YES’) or disable (‘NO’) the scan
feature by pressing the SB2 (*) button. Once
you have set the values you need, long press
the PTT button to exit and save, or short press
the PTT button to move to the next
programming feature without saving.
Note:
•(*) This assumes the SB2 button is not
programmed for a different mode.
•If the Maximum Channel setting in the radio is set
to ‘1’, the Scan Programming option is disabled
and will not show on the radio display.
Programming Weather Channel
Weather Channel Programming Mode is the
last programming mode available. You can
enable or disable the Weather Channel.
To do so, enter the Advanced Configuration
Mode and select the channel you want to
program. Scroll through the programming
modes by short pressing the PTT button or
English
44
(Menu) button until you reach the
‘Weather Channel Programming Mode’.
Press the and buttons to enable or
disable the mode.
Editing Channel Alias Name
To edit a Channel Alias Name, turn ON the
radio and press and hold the PTT button
simultaneously with the button for 3
seconds. The radio generate a special beep
upon entering the ‘Channel Alias Mode’.
The radio display shows the current channel
alias name and channel number blinking as
follows:
Choose the channel number you want to edit
by rotating the Channel Selector Knob. Once
you have selected the channel number, short
press the PTT button or
(Menu) button to
start editing the channel alias name.
•The character to be changed starts blinking. If it’s
a blank character, a cursor starts blinking.
•To change character, press the and
buttons until the desired character is reached. To
move to next character on the right, press the
(Menu) button. The character sequence is
[A-Z], “ “ (Blank Space), [0-9] and Special
Characters. No lower case is allowed.
Long press the PTT button to save and go back
to the ‘Channel Alias Mode’ to choose other
channel to edit the alias name or turn OFF the
radio to exit without saving the changes.
Note:If the channel alias name is left blank, long
pressing the PTT button does not save or
leave the alias name.
PROGRAMMING FEATURES
45
English
Nuisance Channel Delete
Nuisance Channel Delete allows you to
temporarily remove channels from the Scan
List. This feature is useful when irrelevant
conversations on a ‘nuisance’ channel ties up
the radio’s scanning feature.
To delete a channel from the Scan List:
•Start Scan mode by short pressing the SB2(*)
button.
•Wait until the radio stops at the channel you wish
to eliminate. Long press the SB2 button to delete
it. You cannot delete the channel with scan
enabled (home channel).
•The channel will not be scanned again until you
PROGRAMMING FEATURES
exit the Scan mode by short pressing the SB2
button again or by turning OFF the radio and
back ON.
Note:(*) This assumes the SB2 button is not
programmed for a different mode.
CUSTOMER PROGRAMMING SOFTWARE
(CPS)
Radio to be
programmed
USB Ports
CPS Programming Cable
Drop-In Tray Charger Tray
Figure 1: Setting up the radio to the CPS
The easiest way to program or change features
in your radio is by using the Customer
Programming Software (CPS) and the CPS
Programming Cable(*). CPS Software is
available for free as web based downloadable
software at:
www.motorolasolutions.com/RMseries
English
46
To program, connect the RM Series radio via
the Drop-in Charger Tray and CPS
Programming Cable as shown in Figure 1 on page 46. Toggle the cable switch of the CPS
Programming Cable to ‘CPS Mode’.
CPS allows you to program frequencies, PL/
DPL Codes as well as other features such as:
Bandwidth Select, Time-out Timer, Power
Select, Scan List, Call Tones, Scramble,
Reverse Burst, etc. CPS is a very useful tool as
it can also lock the Front-Panel Radio
Programming or restrict any specific radio
feature to be changed (to avoid accidentally
erasing the preset radio values). It also
provides security by giving the option to set up
a password for profile radio’s management. For
more information, refer to Features Summary
Chart Section at the end of the User Guide.
Note:(*) CPS Programming Cable P/N#
HKKN4027_ is an accessory sold
separately. Please contact your Motorola
point of purchase for more information.
Time-Out Timer
Transmissions can be terminated when the
PTT button is pressed by setting up a Time-Out
Timer.
Power Select
Power Select allows you to select between
high and low transmission power per frequency
in each channel. The power levels for RM
Series 2W toggle between 1W and 2W.
Note:Some frequencies may have FCC transmit
power restrictions that disallow them to be
set at a higher power level. For more
information, refer to the “Frequency and
Code Charts” on page 62
Call Tones
See “Programming Call Tones” on page 40.
Scramble
See “Programming Scramble” on page 39.
PROGRAMMING FEATURES
47
English
Reverse Burst
Reverse Burst eliminates unwanted noise
(squelch tail) during loss of carrier detection.
You can select values of either 180 or 240 to be
compatible with other radios.
•The features described in previous pages are just
some of the features CPS has. CPS offers more
capabilities. For more information refer to the
HELP file in the CPS.
•Some of the features available with the CPS
software may vary depending on the radio model.
PROGRAMMING FEATURES
WEATHER CHANNEL
NOAA Weather Radio All Hazards (NWR) is
a nationwide network of radio stations
broadcasting continuous weather information
directly from the nearest National Weather
Service office. NWR broadcasts official
Weather Service warnings, watches, forecasts
and other hazard information 24 hours a day,
7 days a week.
Working with the Federal Communication
Commission’s (FCC) Emergency Alert System,
NWR is an “All Hazards” radio network, making
it your single source for comprehensive
weather and emergency information. In
conjuction with Federal, State and Local
Emergency Managers and other public
officials, NWR also broadcasts warning and
post-event information for all types of hazards
– including natural (such as earthquakes or
avalanches), environmental (such as chemical
releases or oil spills), and public safety (such
as AMBER alerts or 911 Telephone outages).
English
48
Known as the “Voice of NOAA’s National
Weather Service”, NWR is provided as public
service by the National Oceanic and
Atmospheric Administration (NOAA), part of
the Department of Commerce. NWR includes
1000 transmitters, covering all 50 states,
adjacent coastal waters, Puerto Rico, the U.S.
Virgin Islands and the U.S. Pacific Territories.
NWR requires a special radio receiver or
scanner capable of picking up the signal.
Broadcasts are found in the VHF public service
band at these seven frequencies.
Public Service Band Frequencies (MHz)
162.400162.425
162.450162.475
162.500162.525
162.550
The channel position 8 on all RM Series radios
with channel selector knob is configured at the
factory as a NOAA Weather Radio.
The NOAA Weather Radio feature can be
disabled or configured to any of the other
available channel positions via the Customer
Programming Software (CPS) or in Advanced
Configuration Mode. When a channel that has
the NOAA Weather Radio is selected, the RM
radio generates an audible voice
announcement indicating the channel and
weather frequency number. (E.g.: “Channel 8:
Weather 1”). The weather frequency number
announced is one of the 7 NOAA national
frequencies that is currently tuned in the
weather radio. The weather frequency can be
changed while in the Weather Channel
Programming mode by pressing the SB2
button to enter Weather menu and then using
the SB1 button to toggle up or SB2 button to
toggle down. The PTT button acts as the menu
PROGRAMMING FEATURES
49
English
button to advance to channel menu or weather
menu alert menu.
NOAA Weather Alert
The RM series radio is capable of monitoring
the NOAA frequency for any alerts issued by
the National Weather Service. When the
Weather Alert feature is enabled. the radio will
“mute” the daily weather radio. You can then
move the channel position to a standard 2 way
radio frequency and continue with normal
communication.
The Weather Alert allows the radio to “listen”
for a Warning Alarm Tone (WAT) from the
National Weather Service. If a WAT is
detected, the weather radio will “un-mute” and
PROGRAMMING FEATURES
the message being broadcasted will be heard
on the RM radio.
If the RM radio is tuned to a 2 way channel
(normal operation and weather alert feature
ON), the radio will “un-mute” and the message
being broadcasted will be heard when a WAT is
detected. While monitoring an alert, pressing
the PTT button or changing channels exits the
weather alert and returns to normal operation.
Note:Using the Weather Alert Feature impacts
normal battery life.
English
50
CLONING RADIOS
You can clone RM Series radio profiles from
one Source radio to a Target radio by using any
one of these 3 methods:
•Using a Multi Unit Charger (MUC- optional
accessory),
•Using two Single Unit Chargers (SUC) and a
Radio-to-Radio cloning cable (optional
accessory),
•the CPS (free software download)
Cloning with a Multi Unit Charger (MUC)
Pocket 1
“CLONE” symbol
Pocket 2 “CLONE” symbol Pocket 5
Pocket 4
To clone radios using the MUC, there must be
at least two radios:
•a Source radio (radio which profiles will be cloned
or copied from) and
•a Target radio (the radio which profile will be
cloned from the source radio.)
The Source radio has to be in Pocket 1 or 4
while the Target radio has to be in Pocket 2 or
5, matching in the MUCs pockets by pairs as
follows:
•1 and 2 or,
•4 and 5.
When cloning, the MUC does not need to be
plugged into a power source, but ALL radios
require charged batteries.
1.Turn ON the Target radio and place it into one of
the MUC Target Pockets
2.Power the Source radio following the sequence
below:
• Press the PTT button and SB2
PROGRAMMING FEATURES
51
English
simultaneously while turning the radio
ON.
• Wait for 3 seconds before releasing the
buttons until the audible tone is heard.
3.Place the Source radio in the source pocket that
pairs with the target pocket you chose in step 1.
Press and release the SB1 button.
4.After cloning is completed, the Source radio will
announce either “successful” (cloning is
successful) or “fail” (cloning has failed). If the
Source radio is a display model, it will either
show ‘Pass’ or ‘Fail’ on the display (a voice
announcement will be played within 5 seconds).
5.Once you have completed the cloning process,
PROGRAMMING FEATURES
turn the radios OFF and ON or, long press the
PTT button to exit the ‘cloning’ mode.
Further details on how to clone radios are
explained in the Instructions Sheet provided
with the MUC.
When ordering the MUC, refer to P/N#
PMLN6384_.
Notes:
•If cloning fails, refer to “What To Do If Cloning
Fails” on page 55.
•Paired Target radios and Source radios must be
of the same band type in order for the cloning to
run successfully.
•MUC pockets numbers should be read from left to
right with the Motorola logo facing front.
English
52
CPS and Cloning Cables (Optional
Accessory)
•Both CPS and Cloning Cables are made to work
either with RM Series radios or RDX Series
radios. Cloning cable supports a mix of RM and
RDX series radios.
•CPS cable programs RM series radios. Make
sure the cable switch is in “Flash” position. To
program a RDX radio with the CPS cable, make
sure the cable switch is in “CPS” position and the
USB converter provided in the CPS cable kit is
attached to the cable.
•Cloning cable allows you to clone:
–RM Series radios. Make sure the switch is in
“Cloning” or “Legacy” position.
–RDX Series radios. Make sure the switch is in
“Legacy” position with one USB converter on
each end of the cloning cable.
–RM Series and RDX Series radios. Make sure
the switch is in “Legacy” position and use a
USB converter to the RDX Single-Unit Charger.
The Cloning Cable Kit provides 1 USB
converter.
CPS Cable
Cloning Cable
USB Converter
Cloning Cable
Unique Micro to Mini Converter
PROGRAMMING FEATURES
53
English
Cloning Radio using the Radio to Radio
(R2R) Cloning Cable (Optional Accessory)
Operating Instructions
PROGRAMMING FEATURES
1.Before starting the cloning process, make sure
you have:
•A fully charged battery on each of the radios.
•Two Single-Unit Chargers (SUC), or 2 SUC for
cloning RM Series radios, or 1 SUC for RM
Series radio and 1 SUC for RDX Series radio.
•Turn OFF the radios and,
2.Unplug any cables (power supply or USB
cables) from the SUCs.
3.Plug one side of the cloning cable mini USB
connector to the first SUC and the other end to
the second SUC.
Note:During the cloning process, no power is
being applied to the SUC. The batteries will
not be charged. Only data communication is
being established between the two radios.
4.Turn ON the Target Radio and place it into one
of the SUCs.
5.For the Source Radio, power ON the radio with
the following sequence:
•Press the PTT button and the SB2 button
simultaneously while turning the radio ON.
•Place the Source Radio in its SUC. Press and
release the SB1 button.
6.Wait 3 seconds before releasing the buttons
and you hear a distinctive audible tone. If the
Source Radio is a display model radio, it will
show ‘Cloning’ on the display.
English
54
7.When the cloning is completed, the Source
Radio audible voice will announce either
“successful” (cloning is successful) or “fail”
(cloning process has failed). If the Source
Radio is a display model radio, it will either
show ‘Pass’ or ‘Fail’ on the display (a voice
announcement will be played within 5 seconds).
8.Once the cloning process is completed, turn the
Radios OFF and ON again to exit “Clone”
mode.
What To Do If Cloning Fails
The radio audible voice will announce “Fail”
indicating that the cloning process has failed. In
the event that the cloning fails, perform each of
the following steps before attempting to start
cloning process again:
1.Ensure that the batteries on both radios are fully
charged.
2.Check the cloning cable connection on both
SUCs.
3.Ensure that the battery is engaged properly on
the radio.
4.Ensure that there is no debris in the charging
tray or on the radio contacts.
5.Ensure that the Target radio is turned ON.
6.Ensure that the Source radio is in cloning mode.
7.Ensure that the two radios are both from the
same frequency band, same region and have
the same transmission power.
Note:This cloning cable is designed to operate
only with compatible Motorola SUC
RLN6175 and PMLN6394_.
When ordering Cloning Cable, please refer to
P/N# HKKN4028_. For more information about
the accessories, refer to “Accessories” on
page 76.
PROGRAMMING FEATURES
55
English
Cloning using the Customer Programming
Software (CPS)
When cloning using this method, you need the
CPS software, a Drop-In Tray Charger and the
CPS Programming Cable.
To order the CPS Programming Cable, please
refer to P/N# HKKN4028_.
Information on how to clone using the CPS is
available either in:
•the CPS Help File --> Content and Index -->
Cloning Radios, or
•in the CPS Programming Cable Accessory
Leaflet.
PROGRAMMING FEATURES
Radio to be
programmed
Drop-in Tray Charger
USB Ports
CPS Programming Cable
English
56
TROUBLESHOOTING
SymptomTry This...
Recharge or replace the Li-Ion battery.
No Power
Hearing other noises or
conversation on a channel
Message Scrambled
Extreme operating temperatures may affect battery life.
Refer to “About the Li-Ion Battery” on page 15
Confirm Interference Eliminator Code is set.
Frequency or Interference Eliminator Code may be in use.
Change settings: either change frequencies or codes on all radios.
Make sure radio is at the right frequency and code when transmitting.
Refer to “Talking and Monitoring” on page 29
Scramble Code might be ON, and/or setting does not match the other radios'
settings.
TROUBLESHOOTING
Audio quality not good enough
57
Radio settings might not be matching up correctly. Double check frequencies,
codes and bandwidths to make sure they are identical in all radios
English
Symptom Try This...
Limited talk range
TROUBLESHOOTING
Message not transmitted or
received
Steel and/or concrete structures, heavy foliage, buildings or vehicles decrease
range. Check for clear line of sight to improve transmission.
Wearing radio close to body such as in a pocket or on a belt decreases range.
Change location of radio. To increase range and coverage, you can reduce
obstructions or increase power. UHF radios provides greater coverage in
industrial and commercial buildings. Increasing power provides greater signal
range and increased penetration through obstructions.
Refer to “Talking and Monitoring” on page 29
Make sure the PTT button is completely pressed when transmitting.
Confirm that the radios have the same Channel, Frequency, Interference
Eliminator Code and Scramble Code settings. Refer to “Talking and Monitoring”
on page 29 for further information.
Recharge, replace and/or reposition batteries. Refer to “About the Li-Ion
Battery” on page 15.
Obstructions and operating indoors, or in vehicles, may interfere. Change
location. Refer to “Talking and Monitoring” on page 29.
Verify that the radio is not in Scan. Refer to “Scan” on page 43 and “Nuisance
Channel Delete” on page 46.
English
58
SymptomTry This...
Radios are too close; they must be at least five feet apart.
Heavy static or interference
Low batteries
Drop-in Charger LED light
does not blink
Low battery indicator is
blinking although new
batteries are inserted
Radios are too far apart or obstacles are interfering with transmission.
Refer to “Talking and Monitoring” on page 29.
Recharge or replace Li-Ion battery.
Extreme operating temperatures affect battery life.
Refer to “About the Li-Ion Battery” on page 15.
Check that the radio/battery is properly inserted and check the battery/charger
contacts to ensure that they are clean and charging pin is inserted correctly.
Refer to “Charging the Battery” on page 21, “Drop-in Tray Charger LED
Indicators” on page 23 and “Installing the Lithium-Ion (Li-Ion) Battery” on
page 17.
Refer to “Installing the Lithium-Ion (Li-Ion) Battery” on page 17, and “About the
Li-Ion Battery” on page 15.
TROUBLESHOOTING
59
English
Symptom Try This...
VOX feature might be set to OFF.
Cannot activate VOX
Battery does not charge
although it has been placed in
the drop-in charger for a while
Note:Whenever a feature in the radio seems to not correspond to the default or preprogrammed values, check
TROUBLESHOOTING
to see if the radio has been programmed using the CPS with a customized profile.
Use the CPS to ensure that the VOX Sensitivity level is not set to ‘0’.
Accessory not working or not compatible.
Refer to “Hands-Free Use/VOX” on page 33.
Check drop-in tray charger is properly connected and correspond to a
compatible power supply.
Refer to “Charging with the Drop-in Tray Single Unit Charger (SUC)” on
page 21 and “Charging A Stand-Alone Battery” on page 22.
Check the charger’s LEDs indicators to see if the battery has a problem. Refer
to “Drop-in Tray Charger LED Indicators” on page 23.
English
60
USE AND CARE
USE AND CARE
Use a soft damp cloth to
clean the exterior
Do not immerse in waterDo not use alcohol or
cleaning solutions
If the radio is submerged in water...
Turn radio OFF and
remove batteries
61
Dry with soft clothDo not use radio until
completely dry
English
FREQUENCY AND CODE CHARTS
RM UHF FREQUENCIES CHART
RM UHF Frequencies
Frequency # Frequency (MHz) BandwidthFrequency # Frequency (MHz) Bandwidth
1464.500012.5 kHz15461.187512.5 kHz
CHARTS
FREQUENCY AND CODE
2464.550012.5 kHz16461.212512.5 kHz
3467.762512.5 kHz17461.237512.5 kHz
4467.812512.5 kHz18461.262512.5 kHz
5467.850012.5 kHz19461.287512.5 kHz
6467.875012.5 kHz20461.312512.5 kHz
7467.900012.5 kHz21461.337512.5 kHz
8467.925012.5 kHz22461.362512.5 kHz
9461.037512.5 kHz23462.762512.5 kHz
10461.062512.5 kHz24462.787512.5 kHz
11461.087512.5 kHz25462.812512.5 kHz
12461.112512.5 kHz26462.837512.5 kHz
13461.137512.5 kHz27462.862512.5 kHz
14461.162512.5 kHz28462.887512.5 kHz
English
62
RM UHF Frequencies (Continued)
Frequency # Frequency (MHz) BandwidthFrequency # Frequency (MHz) Bandwidth
29462.912512.5 kHz47466.362512.5 kHz
30464.487512.5 kHz48467.787512.5 kHz
31464.512512.5 kHz49467.837512.5 kHz
32464.537512.5 kHz50467.862512.5 kHz
33464.562512.5 kHz51467.887512.5 kHz
34466.037512.5 kHz52467.912512.5 kHz
35466.062512.5 kHz53469.487512.5 kHz
36466.087512.5 kHz54469.512512.5 kHz
37466.112512.5 kHz55469.537512.5 kHz
38466.137512.5 kHz56469.562512.5 kHz
39466.162512.5 kHz57462.187512.5 kHz
40466.187512.5 kHz58462.462512.5 kHz
41466.212512.5 kHz59462.487512.5 kHz
42466.237512.5 kHz60462.512512.5 kHz
43466.262512.5 kHz61467.187512.5 kHz
44466.287512.5 kHz62467.462512.5 kHz
45466.312512.5 kHz63467.487512.5 kHz
46466.337512.5 kHz64467.512512.5 kHz
63
FREQUENCY AND CODE
CHARTS
English
RM UHF Frequencies (Continued)
Frequency # Frequency (MHz) BandwidthFrequency # Frequency (MHz) Bandwidth
65451.187512.5 kHz78456.187512.5 kHz
66451.237512.5 kHz79456.237512.5 kHz
67451.287512.5 kHz80456.287512.5 kHz
68451.337512.5 kHz81456.337512.5 kHz
69451.437512.5 kHz82456.437512.5 kHz
70451.537512.5 kHz83456.537512.5 kHz
71451.637512.5 kHz84456.637512.5 kHz
CHARTS
72452.312512.5 kHz85457.312512.5 kHz
73452.537512.5 kHz86457.412512.5 kHz
74452.412512.5 kHz87457.512512.5 kHz
75452.512512.5 kHz88457.762512.5 kHz
FREQUENCY AND CODE
76452.762512.5 kHz89457.862512.5 kHz
77452.862512.5 kHz
Note:Frequencies #57 to #89 are 33 new additional frequencies
MOTOROLA LIMITED
WARRANTY FOR THE
UNITED STATES AND
CANADA
What Does this Warranty Cover?
Subject to the exclusions contained below,
Motorola, Inc. warrants its telephones, pagers, and
consumer and business two-way radios (excluding
commercial, government or industrial radios) that
CANADA
operate via Family Radio Service or General
Mobile Radio Service, Motorola-branded or
certified accessories sold for use with these
Products (“Accessories”) and Motorola software
contained on CD-ROMs or other tangible media
and sold for use with these Products (“Software”)
FOR THE UNITED STATES AND
MOTOROLA LIMITED WARRANTY
to be free from defects in materials and
workmanship under normal consumer usage for
the period(s) outlined below.
This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola
Products, Accessories and Software purchased by
consumers in the United States, which are
accompanied by this written warranty.
Products and Accessories
Products CoveredLength of Coverage
Products and
Accessories as defined
above, unless otherwise
provided for below.
Decorative
Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap™
covers and cases.
Business Two-way
Radio Accessories
Products and
Accessories that are
Repaired or Replaced.
One (1) year from the date
of purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.
Limited lifetime warranty
for the lifetime of ownership
by the first consumer
purchaser of the product.
One (1) year from the date
of purchase by the first
consumer purchaser of the
product.
The balance of the original
warranty or for ninety (90)
days from the date returned
to the consumer, whichever
is longer.
English
72
Exclusions
Normal Wear and Tear. Periodic maintenance,
repair and replacement of parts due to normal
wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged
capacity falls below 80% of their rated capacity
and batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and
Accessories. Defects or damage that result from
the use of Non-Motorola branded or certified
Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects
or damages resulting from service, testing,
adjustment, installation, maintenance, alteration,
or modification in any way by someone other than
Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with
(a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals
or that show evidence of tampering; (c)
mismatched board serial numbers; or (d)
nonconforming or non-Motorola housings, or
parts, are excluded form coverage.
CANADA
MOTOROLA LIMITED WARRANTY
FOR THE UNITED STATES AND
73
English
FOR THE UNITED STATES AND
MOTOROLA LIMITED WARRANTY
English
Communication Services. Defects, damages, or
the failure of Products, Accessories or Software
due to any communication service or signal you
may subscribe to or use with the Products
Accessories or Software is excluded from
coverage.
Software
Products CoveredLength of Coverage
Software. Applies only
CANADA
to physical defects in
the media that
embodies the copy of
the software (e.g. CDROM, or floppy disk).
Ninety (90) days from the
date of purchase.
Exclusions
Software Embodied in Physical Media. No
warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by
third parties, that the operation of the software
products will be uninterrupted or error free, or that
all defects in the software products will be
corrected.
74
Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the
internet), is provided “as is” and without warranty.
WHO IS COVERED?
This warranty extends only to the first consumer
purchaser, and is not transferable.
HOW TO OBTAIN WARRANTY SERVICE OR
OTHER INFORMATION?
Contact your Motorola point of purchase.
SOFTWARE COPYRIGHT NOTICE
The Motorola products described in this manual
may include copyrighted Motorola and third party
software stored in semiconductor memories or
other media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights
to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software
contained in the Motorola products may not be
modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by
law.
Furthermore, the purchase of the Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or
patent applications of Motorola or any third party
software provider, except for the normal, nonexclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
PATENT NOTICE
This product is covered by one or more of the
following United States patents.
5896277 5894292 5864752 5699006 5742484
D408396 D399821 D387758 D389158 5894592
5893027 5789098 5734975 5861850 D395882
D383745 D389827 D389139 5929825 5926514
5953640 6071640 D413022 D416252 D416893
D433001
EXPORT LAW ASSURANCES
This product is controlled under the export
regulations of the United States of America. The
Governments of the United States of America may
restrict the exportation or re-exportation of this
product to certain destinations. For further
information contact the U.S. Department of
Commerce.
CANADA
MOTOROLA LIMITED WARRANTY
FOR THE UNITED STATES AND
75
English
ACCESSORIES
AUDIO ACCESSORIES
Part No.Description
53815Headset w/Boom Mic BR
HMN9026_RRemote Speaker Mic BR
HKLN4477_Surveillance Earpiece BR
BATTERY
Part No.Description
PMNN4434_RStandard Li-Ion Battery
PMNN4453_RHigh Capacity Li-Ion Battery
CABLES
Part No. Description
ACCESSORIES
English
53865Headset w/Swivel Boom Mic
53866Earbud w/Clip PTT Mic BR
56517Earpiece w/Inline Mic
RLN6423_Swivel Earpiece BR
76
HKKN4028_Radio to Radio Cloning Cable
HKKN4027_CPS Programming Cable
CHARGERS
Part No.Description
PMLN6384_
PMLN6394_Standard Drop-In Tray Charger
Multi-Unit Charger (MUC) Kit North America
CARRY ACCESSORIES
Part No.Description
HKLN4510_Swivel Holster
SOFTWARE APPLICATIONS
Part No.Description
82012694001
77
Customer Programming
Software (CPS)
ACCESSORIES
English
Notes
ACCESSORIES
English
78
RM Series™ Features Summary
Programmable Via
Advanced
Features
BacklightNoN/AYesN/A5 SecondsChoose the backlight’s time out by using the CPS.
Battery Save
(2)
Buttons ResetNoNoYe sYe sON
Call Tones (4)YesNoYe sYe s
Configuration
Display
NoNoYe sYe sON
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Toggle ON/OFF via CPS only.
Available only via CPS. Allows resetting the radio
buttons to factory default values. Refer to Radio
Buttons Summary Table.
Advanced Configuration available only for Display
OF F /
BUTTON A
Models by going into Advanced Configuration
Mode(1). Values available are 0 (OFF),1, 2 and 3.
To enable/disable Call Tones press Button A (default
button).
M
79
Features
Programmable Via
Advanced
Configuration
Display
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Only Display Models. To enter or exit Channel
Channel
Aliasing
Channels Ye sYesYe sYe sModel Dependant
YesN/AYesN/AOFF
80
Aliasing mode press PTT and buttons
simultaneously while turning radio ON for 3 sec.
After editing, to exit and save, long press the PTT.
Note: To edit, refer to Programming Features/
Editing Channels.
You can select channels using the Channel Selector
Knob (non-display models) or the (MENU)
button (display models). You can also add or delete
channels using the CPS.
Note: Enabling/disabling channels via CPS
automatically affects the Maximum Channels you
are able to program via front panel.
Programmable Via
Advanced
Features
Cloning Mode YesYesYe sYe sENABLED
CPS Manager
Lock
FrequenciesYesYe sYesYe s
Configuration
Display
NoNoYe sYe sN/A
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Channel and
Model Dependant
81
Enables radio to enter cloning mode in order to
clone its profile settings into other radios (using
Radio to Radio Cloning Cable or Multi-Unit
Charger). Press PTT, SB2 while turning radio ON.
Note: You can clone radios using the CPS.
This feature is referred in the CPS software as
“Codeplug Password”. It prevents unauthorized
access to the CPS to the radio’s programmed
configuration. Make sure you se t up a 4 digits
password that is easy to remember.
There are 89 UHF frequencies available. Use
Advanced Configuration Mode (1) for configuration
via the front panel radio programming. Refer to
Frequencies and Codes Charts Section for details.
Features
Bandwidth
Range
Codes,
Interference
Eliminator
Codes
(CTCSS/DPL)
IVOX, enable/
disable
IVOX,
sensitivity
Level
Keypad Beep
(or Keypad
Tone) (2)
82
Programmable Via
Advanced
Configuration
Display
N/AN/AN/AN/AModel Dependant
YesYe sYesYe s
YesYe sYesYe sOFF
YesN/AYesN/A
YesYe sYesYe sON
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Channel and
Model Dependant
HI GH
(Level 3)
Radios Bandwidth is fixed and non-programmable.
Bandwidth Range for 2W radios: VHF 150.8 - 160
Mhz / UHF 450-470 Mhz.
Use Advanced Configuration Mode for front panel
radio configuration. Ther e are 219 codes
available.For details refer to Frequencies and
Codes Charts Section.
Hands free without accessories. To enable IVOX,
long press the PTT button while turning radio ON
and until the IVOX icon blinks (on Display Model).
Available for Display models only. Allows user to
specify IVOX sensitivity level. For front panel radio
configuration use the (MENU) button.
Press SB2 while turning ON radio to enable/disable
keypad beep.
Features
Programmable Via
Advanced
Configuration
Display
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Keypad Lock
(2)
LEDs Enabled/
Disabled
Low Battery
Alert Shutdown
Maximum
Channels (2)
Microphone
Gain Level,
ACCESSORY
Press and hold (MENU) button for 4 seconds
YesN/AYe sN/AUNLOCKED
NoNoYe sYe sEnabled
N/AN/AN/AN/AON
Model and CPS
YesNoYe sYe s
YesNoYe sYe s
programmable
dependant
M ed i um
(Level 2)
to lock the radio keypad. To unlock, press
(MENU) button for 4 seconds.
Using CPS, you can disable radio LEDs.
Gives a sequence of loud and high beep tones to
alert battery level is low. LED will blink orange
several times. This a non-programmable feature.
Use the Advanced Configuration Mode to get the
Active Channels Menu option.
Note: Default value is set to the maximum number
of channels that the radio supports.
For front panel programming enter Advanced
Configuration Mode (1).
83
Programmable Via
Advanced
Features
Microphone
Gain Level,
RADIO
Monitor (4)Ye sYesYesYe sSB1 Button
Nuisance Ch
Delete (4)
PL DefeatYesYesYe sYe sSB1 Button
Configuration
Display
YesNoYe sYe s
YesYe sYesYe sSB2 Button
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
M ed i um
(Level 2)
84
For front panel programming enter Advanced
Configuration Mode (1).
Long Press SB1 to monitor and press SB1 again to
release.
Note: PL/DPL defeat feature should be disabled in
order to monitor.
Press SB2 to start scanning and wait until the radio
lands on the channel you want to delete. Long press
SB2 to delete the channel.
Note: The nuisance deleted channel will be restored
into the scan list when the radio is turned OFF or
you exit SCAN.
Also known as ‘Squelch defeat’. Short Press SB1 to
enable PL/DPL defeat so you can listen or monitor
any activity in the channel without noise. Press SB1
again to disable PL/DPL defeat.
Programmable Via
Advanced
Features
Power Select
(4)
Power Up TextNoN/AYe sN/AMOTOROLA
Configuration
Display
NoNoYe sYe s
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
2W (1W Model
dependant)
Use CPS to program a SBx button to be used for
selecting the transmission power level you want for
each channel.
Note: There may be power restrictions depending
on the frequency chosen in each channel.
Text that shows up in the radio display when you
turn ON the radio. Default text is MOTOROLA.
Programmable via CPS.
Reset to
Factory
Defaults (2)
Reverse BurstNoNoYe sYe s180
YesYe sYesYe sEnabled
85
Allows to restore radio's factory defaults. Press PTT,
SB1, SB2 simultaneously for 3 seconds while
turning ON radio.
Reverse Burst eliminates unwanted noise (squelch
tail) during loss of carrier detection. Use CPS to
select values 180 or 240.
Programmable Via
Advanced
Features
ScanYesYe sN/AN/ASB2 Button
Multiple (16)
Scan List
Scan, Auto
Scan
Scramble (4)Ye sNoYesYe s
Time-Out
Timer
Configuration
Display
YesNoYe sYe s
NoYe sYe sYesOFF
NoNoYe sYe s60 seconds
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
ON - All
Channels
O F F
(level 0)
86
Short press SB2 to enable/disable scan.
Use CPS for editing Scan List (adding/removing
channels to be scanned). For display models only:
you can add/delete channels in the scan list using
front panel by going into Advanced Configuration
Mode(1).
Feature available only for Non Display Models. For
front programming using front panel radio enter
Advanced Configuration Mode(1)
Display models: you can program scramble using
front panel by going into Advanced Configuration
Mode(1).
Non display models: program either SB1 or SB2
button
Use CPS to program to program how long the PTT
can be pressed before the transmission is
automatically terminated. Values are 60, 120 and
180 seconds. (Pressing again PTT will start the
transmission again).
Programmable Via
Advanced
Features
VOX
Sensitivity
Level
VOX, enable/
disable
(1) To enter Advanced Configuration Mode, press and hold both PTT and SB1 simultaneously for 3-5 seconds while turning radio ON (LED will
start to blink green). Short press PTT to get to the different programming options.
(2) Using CPS you can prevent this fe ature to be programmed via fron t panel radio.
(3) Contact your Motorola Point of purchase for enabling this feature and/or for radio models details.
(4) For Non-Display Models, feature can be enabled for front panel programming by assigning feature to SB1 or SB2. For Display models:
Feature can be enabled to any of the programmable buttons rather than the default ones. For more details refer to Programming Buttons Chart
or CPS Menus.
Configuration
Display
YesNoYe sYe s
YesYe sYesYe sOFF
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Front panel radio programming available in display
O F F
(level 0)
models by pressing PTT or (MENU) buttons
and scrolling down/up with and
buttons to set value. Long press PTT to save.
Allows to use ‘hands-free’ mode connecting
microphone accessories. To enable connect
external accessory and power up radio.
Note: The VOX sensitivity level default value is set
to OFF in the CPS settings. Before using this
feature, check VOX sensitivity level.
87
New Features
Programmable Via
Advanced
Features
Channel Busy
Lock Out
Silent ModeNoNoYe sYe sOFF
Power Up
Audio
Configuration
Display
NoNoYe sYe sOFF
NoNoYe sYe s
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
Tone Only +
Channel
88
This feature prevents radio’s transmitter from being
activated if a signal strong enough to break through
the noise ‘squelch’ is present.
Silent Mode is only activate when VOX/iVOX is
activated.
Choices available are:
•OFF (Default): The radio will work in normal
mode.
•Accessory Audio Only: Audio is played through
accessory.
•No Audio: Audio is disabled even the received
radio.
Selects the audio the radio will play when it is
powered up
Programmable Via
Advanced
Features
Priority ScanNoNoYesYe sOFF
Pre-Defined
Voi ce P rom pt
(VP)
Configuration
Display
NoNoYe sYe sChannel Number
Non-
Display
Programmable via
CPS
Display
Non-
Display
Default ValueProgramming Tips
89
Set the current channel with high priority scan. If
Weather Alert is enabled and the radio is in two-way
radio mode, the radio shall enable Weather Alert
Scan and ignore public priority scan, talkaround
scan or Auto-Scan.
16 pre-defined channel aliases to select for voice