This Motorola product contains Open Source Software. For information regarding
licenses, acknowledgements, required copyright notices and other usage terms,
refer to the documentation for this Motorola product at:
http://businessonline.motorolasolutions.com
Go to: Resource Center > Product Information > Manual > Accessories.
Before using this product,
read the operating
instructions and RF energy
!
C a u t i o n
PRODUCT SAFETY
Models RMU2040 and RMU2043 are restricted
to occupational use only to satisfy FCC RF
energy exposure requirements. Model
RMM2050 complies with general population
and uncontrolled environment requirements.
awareness information
contained in the Product
Safety and RF Exposure
booklet enclosed with your
radio.
ATTENTION!
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC
rules and RSS 210 of the Industry Canada
rules per the conditions listed below:
1.This device may not cause harmful interference.
2.This device must accept any interference
received including interference that may cause
undesired operation.
3.Changes or modifications made to this device,
not expressly approved by Motorola, could void
the user’s authority to operate this equipment.
Under Industry Canada regulations, this
radio transmitter may only operate using an
antenna of a type and maximum (or lesser)
gain approved for the transmitter by Industry
Canada. To reduce potential radio interference
to other users, the antenna type and its gain
should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more
than that necessary for successful
communication.
English
4
INTRODUCTION
Thank you for purchasing the Motorola® RM
Series™ Radio. This radio is a product of
Motorola's 80 plus years of experience as a
world leader in the designing and
manufacturing of communications equipment.
The RM Series™ radios provide cost-effective
communications for businesses such as retail
stores, restaurants, schools, construction sites,
manufacturing, property and hotel
management and more. Motorola professional
two-way radios are the perfect communications
solution for all of today's fast-paced industries.
Note:Read this user guide carefully to ensure you
know how to properly operate the radio
before use
Business Radios,
RPSD 1C15, Motorola
8000 West Sunrise Boulevard
Plantation, Florida 33322
PACKAGE CONTENTS
•Radio
•Holster
•Lithium-Ion Battery
•Power Supply
•Quick Reference Guide
•Warranty Card
•Drop-in Tray Charger
•Product Safety & RF Exposure Booklet
INTRODUCTION
5
English
This User Guide can be downloaded from
www.motorolasolutions.com/RMSeries. For
product-related questions, contact:
1-800-448-6686 in the USA
1-800-461-4575 in Canada
1-888-390-6456 on TTY (Text Telephone)
INTRODUCTION
English
6
FCC LICENSING
INFORMATION
INTERFERENCE INFORMATION
This device complies with Part 15 of the FCC
Rules. Operation is subject to the condition that
this device does not cause harmful
interference.
RM Series™ Business two-way radios operate
on radio frequencies that are regulated by the
Federal Communications Commission (FCC).
To transmit on these frequencies, you are
required to have a license issued by the FCC.
Application is made available on FCC Form
601 and Schedules D, H, and Remittance Form
159.
To obtain these FCC forms, request document
000601 which includes all forms and
instructions. If you wish to have the document
faxed, mailed or have questions, use the
following contact information.
Before filling out your application, you must
decide which frequency(ies) you can operate
on. See “Frequencies and Code Charts”. For
questions on determining the radio frequency,
call Motorola Product Services at:
1-800-448-6686
Changes or modifications not expressly
approved by Motorola may void the user’s
INFORMATION
FCC LICENSING
authority granted by the FCC to operate this
radio and should not be made. To comply with
FCC requirements, transmitter adjustments
should be made only by or under the
supervision of a person certified as technically
qualified to perform transmitter maintenance
and repairs in the private land mobile and fixed
services as certified by an organization
representative of the user of those services.
Replacement of any transmitter component
(crystal, semiconductor, etc.) not authorized by
the FCC equipment authorization for this radio
could violate FCC rules.
Use of this radio outside the country where it
was intended to be distributed is subject to
government regulations and may be prohibited
English
8
CANADA LICENSING
INFORMATION
GENERAL INFORMATION
The operation of your Motorola radio is subject
to the Radiocommunications Act and must
comply with rules and regulations of the
Federal Government’s department of Industry
Canada. Industry Canada requires that all
operators using Private Land Mobile
frequencies obtain a radio license before
operating their equipment.
An application for your Industry Canada license
is made on the form included with your radio.
Additional forms and latest license application
versions can be obtained from the nearest
Industry Canada District office. A list of these
offices is included for your information.
THE LICENSE APPLICATION
General Instructions
1.Fill in the items as per the instructions. If you
need additional space for any item use the
reverse side of the application.
2.Be sure to use a typewriter or print legibly.
3.Make a copy for your files.
4.Prepare a cheque or money order made out to
the “Receiver General for Canada”, for an
amount, which is on the following schedule, for
each radio purchased. (License is valid until
April 1st of each year, and the renewed.
5.Mail your completed application, along with your
cheque or money order to the closest Industry
Canada District office, according to the list on
pages
To obtain the latest Canadian License
Application form, please go to:
www.ic.gc.ca
CANADA LICENSING
INFORMATION
9
English
BATTERIES AND
CHARGERS SAFETY
INFORMATION
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
•the charger,
•the battery, and
•the radio using the battery
SAFETY INFORMATION
1.To reduce risk of injury, charge only the
BATTERIES AND CHARGERS
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2.Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3.To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4.An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5.To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6.Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7.To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning
English
8
OPERATIONAL SAFETY
GUIDELINES
•Turn the radio OFF when charging battery.
•The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
•Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
•Disconnect charger from line voltage by removing
main plug.
•The outlet to which this equipment is connected
should be nearby and easily accessible.
•In equipment using fuses, replacements must
comply with the type and rating specified in the
equipment instructions.
•Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
•Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
•Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.
BATTERIES AND CHARGERS
SAFETY INFORMATION
9
English
RADIO OVERVIEW
PARTS OF THE RADIO
RADIO OVERVIEW
English
10
Antenna
Audio Accessory
2 Pin Connector
Battery
Model Label
Microphone
PTT (Push-ToTalk) Button
SB1 - Monitor
Button
SB2 - Channel
Down Button
(Default)
On/Off/Volume
Knob
LED
Indicator
On/Off/Volume Knob
Used to turn the radio ON or OFF and to adjust
the radio’s volume.
Accessory Connector
Used to connect compatible audio accessories.
Model Label
Indicates the model of the radio.
Microphone
Speak clearly into the microphone when
sending a message.
Antenna
On all RM Series radios, the antenna is nonremovable.
LED Indicator
Used to give battery status, power-up status,
radio call information and scan status.
Side Buttons
Push-to-Talk (PTT) Button
•Press and hold down this button to talk, release it
to listen.
Side Button 1 (SB1)
•The Side Button 1 is a general button that can be
configured by the Customer Programming
Software - CPS. The default setting of SB1 is
‘Monitor’.
Side Button 2 (SB2)
•The Side Button 2 is a general button that can be
configured by the CPS. The SB2 default setting is
‘scroll Down’ until the desired channel is selected.
The Lithium-Ion (Li-Ion) Battery
RM Series comes with a Li-Ion battery. For
more information, see “Battery Features” on
page 13.
RADIO OVERVIEW
11
English
This User Guide covers multiple RM Series
models, and may detail some features your
radio does not have. The radio’s model is
shown on the bottom of the radio and provides
the following information:
Table 1: RM Series Radio Specifications
RADIO OVERVIEW
English
Model
RMU2043UHF24Non-removable
RMU2043UHF24Non-removable
RMM2050VHF-MURS25Non-removable
12
Frequency
Band
Transmit
Power
(Watts)
Number of
Channels
Antenna
BATTERY FEATURES
About the Li-Ion Battery
The RM Series™ radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be charged fully before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.
RADIO OVERVIEW
13
English
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be
available in all areas. Under various U.S. state
laws and the laws of several other countries,
batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact
your local waste management agency for
specific requirements and information in your
area. Motorola fully endorses and encourages
the recycling of Li-Ion batteries. In the U.S. and
Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling
RADIO OVERVIEW
Corporation (RBRC) program for Li-Ion battery
collection and recycling.
Many retailers and dealers participate in this
program. For the location of the drop-off facility
closest to you, access RBRC's Internet web
site at:
www.rbrc.com
or call:
1-800-8-BATTERY
This internet site and telephone number also
provides other useful information concerning
recycling options for consumers, businesses
and governmental agencies.
English
14
Installing the Lithium-Ion (Li-Ion) Battery
Removing the Lithium-Ion (Li-Ion) Battery
Attach
Press until click
Tabs
Slots
1.Turn OFF the radio.
2.With the Motorola logo side up on the battery
pack, fit the tabs at the bottom of the battery
into the slots at the bottom of the radio’s body.
3.Press the top part of the battery towards the
radio until a click is heard.
Note:To learn about the Li-Ion Battery Life
features, refer to “About the Li-Ion Battery”
on page 13
15
1.Turn OFFthe radio.
2.Push down the battery latch and hold it while
removing the battery.
3.Pull the battery away from the radio.
Detach
Press Latch
RADIO OVERVIEW
English
Holster
Power Supply, Adaptor and Drop-in Tray
Charger
RADIO OVERVIEW
English
1.Insert the radio into the base of the holster at an
angle. Press the radio against the back of the
holster until the hooks on the holster are
inserted in the top recesses of the battery.
2.To remove, using the top tab on the holster,
detach the hooks of the holster from the top
recesses of the battery. Slide the radio at an
angle and remove from the holster.
16
Drop-in Tray Charger
Power Supply
The radio is equipped with one Drop-in Tray
Charger and one Power Supply with Adaptor.
For more information, refer to “Chargers” on
page 67.
Battery Life Information
When the Battery Save feature is set to ON (enabled by default), the battery life lasts longer. The
following table summarizes battery life estimations:
Table 2: Li-Ion Battery Life with Tx Power 2 Watts
Battery TypeBattery Save OFFBattery Save ON
Standard12 Hours15 Hours
High CapacityN/AN/A
Note:Battery life is estimated based on 5% transmit / 5% receive / 90% standby standard duty cycle.
RADIO OVERVIEW
17
English
Charging the Battery
The RM Series radio offers two types of Power
Supplies:
•Standard Power Supply and,
•Rapid Power Supply
Note:The radio comes with a Standard Power
Supply.
To charge the battery (with the radio attached),
place it in a Motorola-approved Drop-in Tray
Single Unit Charger or Drop-in Tray Multi Unit
Charger.
RADIO OVERVIEW
Charging with the Drop-in Tray
Single Unit Charger (SUC)
Drop-in Tray
SUC Port
Drop-in Tray SUC
1.Place the Drop-in Tray Charger on a flat
surface.
2.Insert the connector of the Power Supply into
the charger port on the back of the Drop-in Tray
Charger.
3.Plug the AC Adaptor into a power outlet.
4.Insert the radio into the Drop-in Tray Single Unit
Charger with the radio facing the front, as
shown.
Power Supply
(Transformer)
English
18
Note:When charging a battery attached to the
radio, turn the radio OFF to ensure a full
charge. See “Operational Safety Guidelines”
on page 9 for more information.
Charging A Stand-Alone Battery
above. Align the slots in the battery with the
alignment ribs in the Drop-in Tray Single Unit
Charger.
Table 3: Motorola Authorized Batteries
Part NumberDescription
PMNN4434_RStandard Li-Ion Battery
RADIO OVERVIEW
PMNN4453_R
High Capacity Li-Ion
Battery
To charge only the battery - at step 4 on
page 18, insert the battery into the tray, with the
inside surface of the battery facing the front of
the Drop-in Tray Single Unit Charger as shown
19
English
Drop-in Tray Charger LED Indicators
Table 4: Charger LED Indicator
StatusLED IndicatorComments
Power On
Charging
Charging Complete
Battery Fault (*)
Waiting to Charge (**)
RADIO OVERVIEW
Battery Level Status
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
Green for approximately 1 second
Steady Red
Steady Green
Red Fast Flash
Amber Slow Flash
N/ABattery empty
Flash Red 1 Time
Flash Amber 2 Times
Flash Green 3 Times
Battery low
Battery medium
Battery High
English
20
If there is NO LED indication:
1.Check if the radio with battery, or the battery alone, is inserted correctly. (refer to step 4 of "Charging with the
Drop-in Tray Single Unit Charger (SUC)" on page 18)
2.Ensure that the power supply cable is securely plugged into the charger socket using an appropriate AC
outlet and there is power to the outlet.
3.Confirm that the battery being used with the radio is listed in Table 3.
Estimated Charging Time
The following table provides the estimated charging time of the battery. For more information, see
“Battery” on page 66.
Table 5: Battery Estimated Charging Time
Estimated Charging Time
Charging Solutions
Standard BatteryHigh Capacity Battery
Standard≤ 4.5 HoursN/A
Rapid≤ 2.5 HoursN/A
RADIO OVERVIEW
21
English
Charging a Radio and Battery using
a Multi Unit-Charger - MUC (Optional
Accessory)
Charger Power Receptacle
Charging Contacts
Charging Pocket
RADIO OVERVIEW
Charging Indicator
The Multi-Unit Charger (MUC) allows drop-in
charging of up to 6 radios or batteries. Batteries
can be charged with the radios or removed and
placed in the MUC separately. Each of the 6
charging pockets can hold a radio (with or
without the Holster) or battery, but not both.
1.Place the Multi-Unit Charger on a flat surface.
2.Insert the power cord plug into the MUC’s dual
pin connector at the bottom of the MUC.
3.Plug the power cord into an AC outlet.
4.Turn the radio OFF.
5.Insert the radio or battery into the charging
pocket with the radio or battery facing away
from the contacts.
Note:
•This Multi-Unit Charger clones up to 2 radios (2
Source radios and 2 Target radios). Refer to
“Cloning with a Multi Unit Charger (MUC)” on
page 43 for more information.
•More information on the Multi-Unit Charger’s
operation is available in the Instruction Sheets
provided with the MUC. For more information on
the parts and their part numbers, refer to Chapter
“Accessories” on page 66.
English
22
Multi-Unit Charger LED Indicators
Table 6: Charger LED Indicator
StatusLED IndicatorComments
Power On
Charging
Charging Complete
Battery Fault (*)
Waiting to Charge (**)
Battery Level Status
(*) Normally, re-positioning the battery pack will correct this issue.
(**) Battery temperature is too warm or too cold or wrong power voltage is being used.
23
Green for approximately 1 second
Steady Red
Steady Green
Red Fast Flash
Amber Slow Flash
N/ABattery empty
Flash Red 1 Time
Flash Amber 2 Times
Flash Green 3 Times
Battery low
Battery medium
Battery High
RADIO OVERVIEW
English
If there is NO LED indication:
1.Check if the radio with battery or the battery
alone, is inserted correctly (refer to step 5 of
"Charging a Radio and Battery using a Multi
Unit-Charger - MUC (Optional Accessory)" on
page 22).
2.Make sure the power cord is securely plugged
into the MUC and the appropriate AC outlet.
Make sure there is power to the AC outlet.
3.Confirm that the battery being used with the
radio is listed in Table 3.
RADIO OVERVIEW
English
24
GETTING STARTED
For the following explanations, refer to “Parts
Of The Radio” on page 10.
TURNING RADIO ON/OFF
To turn ON the radio, rotate the On/Off/Volume
Knob clockwise. The radio plays one of the
following:
•Power up tone and channel number
announcement, or
•Battery level and channel number
announcements, or
•Silent (Audible tones disabled)
The LED blinks red briefly.
To turn the radio OFF, rotate the On/Off/Volume
Knob counterclockwise until you hear a ‘click’
and the radio LED Indicator turns OFF.
ADJUSTING VOLUME
Turn the On/Off/Volume Knob clockwise to
increase the volume, or counterclockwise to
decrease the volume.
Note:Do not hold the radio too close to the ear
when the volume is high or when adjusting
the volume
SELECTING A CHANNEL
To select a channel, press the SB2 button until
you reach the desired channel. An audible
voice indicates the selected channel.
Each channel has its own Frequency,
Interference Eliminator Code and Scan
Settings.
TALKING AND MONITORING
It is important to monitor for traffic before
transmitting to avoid ‘talking over’ someone
who is already transmitting
To monitor, long press and hold the SB1(*)
button to access channel traffic. If no activity is
present, you will hear ‘static’. To release, press
SB1 again. Once channel traffic has cleared,
proceed with your call by pressing the PTT
button. When transmitting, the LED Indicator
stays solid red.
GETTING STARTED
25
English
Notes:
•To listen to all activity on a current channel, short
press the SB1 to set the CTCSS/DPL code to 0.
This feature is called ‘CTCSS/DPL Defeat
(Squelch set to SILENT)’.
•(*) This assumes SB1 is not being programmed
for a different mode.
RECEIVING A CALL
1.Select a channel by pressing the SB2 button
until you reach the desired channel. An audible
voice indicates the selected channel.
2.Make sure the PTT button is released and listen
GETTING STARTED
for voice activity.
3.The LED Indicator stays solid red when the
radio is receiving a call.
4.To respond, hold the radio vertically 1 to 2
inches (2.5 to 5cm) from mouth. Press the PTT
button to talk; release it to listen.
TALK RANGE
TALK RANGE
IndustrialMulti-Level
Model
UHF 2W Up to 250,000 Sq. Ft. Up to 20 Floors
MURS 2W Up to 220,000 Sq. Ft. Up to 13 Floors
Inside steel/
concrete Industrial
buildings
Inside multi-
level buildings
English
26
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