Motorola QIP6200 User Manual

User Guide

QIP6200/QIP64xx Series
Set-Top Terminals

High- Definition
Watch and Record DVR

CAUTION

RISK OF ELECTRIC SHOCK

TO REDUCE THE RISK OF ELE CTRIC SHOCK,

CAUTION:

DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLU G WITH AN
EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN
BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is
intended to alert the user to the presence of uninsulated “dangerous voltage”
within the product’s enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user
to the presence of important operating and maintenance (servicing) instructions
in the literature accompanying the appliance.

This installation should be made by a qualified service person and should c onform to
all local codes.

REPAIRS

If you find the unit in need of repair, contact your system operator for repair or replacement.

NOTE TO SYSTE M I N S TALLER

This reminder is provided to call the system installer’s attention to Article 820-40 of the NEC that
provides guidelines for proper grounding and, in particula r, specifies that the cable ground shall be
connected to the grounding system of the building, as close as possible to the point of cable entry as
practical.

IMPORTANT SAFETY INSTRUCTIONS

1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug.
10 Protect the power cord from being walked on or punched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer.
12 Unplug this apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’
Device

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in the residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

• Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.

Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence
Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product
identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product
marketed is identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to be within the
variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR

2.909. Operation is subject to the following condition: This device must accept any interference received,
including interference that may cause undesired operation. The above named party is responsible for
ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The
Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment
Regulations.

U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or

disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights
in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is
Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B
est conformé a la norme NMB-003 du Canada.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU
USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED
WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE
REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING
ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF
THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT
BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY
SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE
SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY,
“PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS
PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS
THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic
documentation. Software provided by third parties may be subject to separate end-user license
agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the
Software to the original customer and to any subsequent licensee for personal use only on the terms of
this License. Motorola and its third party licensors retain the ownership of the Software.

SOFTWARE LICENSE
You may:

USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another

person, but only if the person agrees to accept all of the terms of this License. If you transfer the
Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to
the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in
whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part,
to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate
the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate,
decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the
Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be
displayed, any copyright notices or startup message contained in the Software programs or
documentation. (5) Export the Software or the Product components in violation of any United States
export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation
or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility.
MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL
NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks
and all other intellectual property rights subsisting in the foregoing, and all adaptations to and
modifications of the foregoing shall at all times remain with Motorola and its third party licensors.
Motorola retains all rights not expressly licensed under this License. The Software, including any
images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by
Motorola or its third party licensors and is protected by United States copyright laws and international
treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution or preparation of derivative works of the Software, any portion of the Product or the
documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License
constitutes a waiver of Motorola’s rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the
Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL
TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

Motorola is not responsible for any third party software that is provided as a bundled application, or
otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

Contact Us

For technical support of your set-top, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1.
For questions about your TV service, call your local service provider.
For Motorola consumer products, education, and support:

http://www.motorola.com/broadband

___________________________________________________________________________________
Copyright © 2005 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in

any form or by any means or used to make any derivative work (such as translation, transformation or
adaptation) without written permission from Motorola, Inc.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital
manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic, and the
double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Verizon is a
registered trademark of Verizon Trademark Services LLC. HDMI, the HDMI logo and High-Definition
Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

All other product or service names are the property of their respective owners.
Motorola reserves the right to revise this publication and to make changes in content from time to time

without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time.

This device incorporates a copyright protection technology that is protected by U.S. patents and other
intellectual property rights. Use of the copyright protection technology is granted by Macrovision for
home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited.

U.S. Patent Nos. 4631603, 4557216, 4819098 licensed for limited pay-per-view uses only.

QIP6200/QIP64xx User Guide

CONTENTS

Introduction ...........................................................................................3

QIP6200/64xx – Front and Back Panels ....................................... 4

Front Panel Description................................................................. 4

Back Panel Description.................................................................. 6

Operation ...............................................................................................8

Turning Power On and Off............................................................. 8

Changing Channels........................................................................ 8

Adjusting the Volume..................................................................... 8

Electronic Program Guide............................................................. 8

Digital Video Recorder (DVR) – QIP64xx models only...................... 9

What is DVR?.................................................................................. 9

Record Programming .............................................................. 9

Maintain a Personal Program Library.................................... 9

Control Live TV......................................................................... 9

Simultaneously Watch Two Programs................................... 9

Simultaneous Watch and Record........................................... 9

Simultaneously Record Two Shows .................................... 10

Simultaneously Record Two Shows and Watch a

Recorded Program................................................................. 10

Optimizing Your Set-top For High-definition TV.............................. 11

User Settings................................................................................. 14

On-Screen Graphics ........................................................................... 17

Connecting Your Set-Top................................................................... 18

Important Safety Considerations................................................ 19

Video Connection Options .......................................................... 20

Recording Your Connections ............................................................22

Connecting Your Set-top to an HDTV – Video Only ........................ 24

Connecting HDTV – Video Only .................................................. 25

Component Video (YPbPr).................................................... 25

1

IEEE 1394................................................................................ 25

DVI or HDMI ............................................................................ 26

Connecting Your Set-top to an HDTV – Audio Only....................... 27

Connecting HDTV – Audio Only.................................................. 28

Connecting Your Set-top to an A/V Receiver – Audio Only........... 29

Connecting an A/V Receiver – Audio Only ................................ 30

Connecting your Set-Top to a Stereo TV......................................... 31

Connecting a Stereo TV............................................................... 32

Connecting your Set-Top to a Stereo TV and Stereo VCR ............. 33

Connecting a Stereo TV and Stereo VCR................................... 34

Connecting your Set-Top to an A/V Receiver, TV, and VCR........... 35

Connecting an A/V Receiver, TV, and VCR................................ 36

Data Devices........................................................................................ 37

Data Features................................................................................ 37

Troubleshooting.................................................................................. 38

2

QIP6200/QIP64xx User Guide

INTRODUCTION

Congratulations on receiving a Motorola QIP6200\QIP64xx Series
High-Definition Set-top Terminal. This product will enable you to enjoy
the outstanding quality of all-digital audio and video, as offered in either
standard or high-definition formats. In addition, the QIP64xx offers full
DVR functionality to record and play back the shows you want to watch.
With its second tuner, the QIP64xx also allows “watch and record”
capabilities so you can really take control of your viewing options.

Based on specific configuration by your local service provider, the set­tops offer on-screen graphics to support an Electronic Program Guide
(EPG). These products also support Pay-Per-View (PPV), Video-on­Demand (VoD), and other services offered by your local service provider.

The QIP6xxx series of set-tops enables a direct digital connection to
consumer audio and video devices through 1394-DTV and HDMI™
interfaces. In addition, the set-tops are equipped with a full range of
audio, video, and data connections.

This User Guide introduces you to the basic features of the QIP6xxx set­top, outlines important safeguards, and provides several options for
integrating this component into your current entertainment system. The
configuration diagrams, on-screen menu description, and troubleshooting
section will help you make the most of your home entertainment
experience.

To determine which features of digital TV are provided in your service
area, please check with your local service provider. They will be happy to
provide instructions for these optional services.

In this manual, QIP6xxx or “set-top” refers to the QIP6200 and the
QIP64xx models of High-Definition Set-top Terminals.

3

QIP6200/64xx – Front and Back Panels

Front Panel

Front Panel Description

Item Description

1
2
3
4
5

6
7
8

9

10

11

12

13

INFO switch – Displays current channel and program information
MENU switch – Displays the menu area
POWER switch – Turns the QIP6xxx on or off
MSGS. indicator – Is lit when a message is waiting
RECORD indicator – Is lit when the DVR is recording (QIP64xx

models only)
SELECT switch – Used for selecting menu options
GUIDE switch – Displays the electronic program guide
RECORD switch – Records the selected programming (QIP64xx

models only)
OPTION – Used for menu options (QIP6200 model only)
USB* – Enabled by your service provider. Connects to support USB

2.0 devices
VIDEO IN* – Enabled by your service provider. Connects to

baseband video output from a VCR, camcorder, or other video device
AUDIO IN* (L/R) – Enabled by your service provider. Connects to a

baseband audio output from a VCR, camcorder, or other audio device
CURSOR – Moves cursor around program guide and menu screens

(left, right, up, down)
ON – Indicates power is on when lit

4

Item Description

QIP6200/QIP64xx User Guide

14
15
16

DISPLAY – Displays channel number and time of day
REMOTE indicator – Is lit when remote control is in use
CHANNEL – Scrolls up or down through the channels

* Feature is enabled by your service provider with associated EPG
software. Check with your service provider before attaching any device.

5

Back Panel

Back Panel Description

Item Description

1
2
3*

4

5
6*

7
8
9*
10

11*

12

RF IN – Connects to digital TV input from your service provider
RF OUT – Connects to TV or VCR
IR – Enables QIP6xxx to control a VCR while recording a selected

program (not supported by all program guides)
SPDIF (coaxial) – Provides Dolby® Digital 5:1 audio (surround

sound) or PCM audio
S-VIDEO – Connects to S-Video input of TV or VCR
VIDEO IN – Connects to baseband video output from a VCR,

camcorder, or other video device (requires EPG support)
VIDEO OUT – Delivers composite video to an external device, such

as a TV or VCR
Y, Pb, Pr (aligned vertically) – Deliver component video for HDTVs
HDMI – Connects to a high-definition TV (HDTV)
ETHERNET – (reserved)
AC SWITCHED OUTLET – Connects AC power cord from another

device, such as a TV or VCR
SMART CARD – Supports Smart Card interface (currently not

enabled)
OPTICAL SPDIF – Provides Dolby Digital 5.1 audio (surround

sound) or PCM audio

6

Item Description

QIP6200/QIP64xx User Guide

13*

14

15
16*

17*

18

AUDIO IN (Left and Right aligned vertically) – Connects to a
baseband audio output from a VCR, camcorder, or other audio
device (requires EPG support)

AUDIO OUT (Left and Right aligned vertically) Connect to baseband
audio input of a stereo receiver

TVPC – TV pass card – For future use
USB PORT – Connects to support USB 2.0 devices. Check with

your service provider for details.
SATA – Connects to support external hard drive. Check with your

service provider for details.
IEEE 1394 – Connects to an HDTV

* These features require EPG software support to enable and may or
may not be functional. Check with your local service provider to see
which features are enabled.

7

OPERATION

Turning Power On and Off

Press POWER on the front panel to turn the set-top on or off. When using
the remote control, be sure you press CABLE before pressing POWER.

Changing Channels

You can change channels in two ways:

• Press

• Enter the number of the channel you wish to view using the number

CHANNEL S or T on the front panel of the set-top, or

press CHANNEL + or - on the remote control to step through the
channel selection.

keys on the remote control.

Adjusting the Volume

Press VOLUME + or – on the remote control to adjust the volume. When
you adjust the volume, the volume scale is displayed on the screen.
Press

MUTE on the remote control to turn the sound off and on again.

For best audio quality, use the remote control to set the set-top to
approximately ¾ of the maximum volume level and then adjust the audio
levels on external devices, such as your TV or A/V Receiver.

Electronic Program Guide

The Electronic Program Guide (EPG) displays information about TV
programs and enables you to access features such as Parental Control
or Pay-Per-View. EPGs can vary in look and feel, depending on your
service provider. Refer to the EPG manual supplied by your service
provider for detailed instructions.

8

QIP6200/QIP64xx User Guide

DIGITAL VIDEO RECORDER (DVR) – QIP64XX MODELS ONLY

The QIP64xx is equipped with an internal hard drive for digital video
recording of both standard definition TV (SDTV) and high-definition TV
(HDTV) programs. Storage time depends on the video format of the
received program.

What is DVR?

DVR, which stands for digital video recorder, records and plays digital
video using hard-disk drive technology. Unlike an analog cassette tape,
the QIP64xx's hard drive allows recording and playback to occur
simultaneously.

A DVR offers the ability to control your viewing experience by pausing
(time shifting) live TV and providing trick playback modes (pause, fast
forward, slow forward, fast rewind, slow rewind). You may experience a
slight delay between time-shifted and live TV.

With the QIP64xx, you can:

Record Programming

Record many hours of TV program content. The total hours of recorded
content varies, depending on the storage capacity of your QIP64xx and
the type of content (standard definition or HD) being recorded.

Maintain a Personal Program Library

Maintain a personal library of recorded programming, accessed by using
the electronic program guide (EPG)

Control Live TV

Pause, rewind, and fast-forward to the present time

Simultaneously Watch Two Programs

Watch two programs and easily switch between them using the
key on your remote control (dependent upon program guide support and
remote control)

Simultaneous Watch and Record

Record up to two programs in the background while viewing live or
previously recorded content at the same time

9

SWAP