Motorola QIP27xx User Manual

User Guide

QIP27xx Series

Set-Top T erminals

Standard- Definition

Watch and Record DVR

CAUTION

RISK OF ELECTRIC SHOCK

TO REDUCE THE RISK OF ELE CTRIC SHOCK,

CAUTION:

DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POL ARIZED) PLU G WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Product indentification and supply rating is provided on the label found on the bottom of the unit.

This installation should be made by a qualified service person a nd should c onform to all local codes.

REPAIRS

If you find the unit in need of repair, contact your system operator for repair or replacement.

NOTE TO SYSTE M I N S TALLER

This reminder is provided to call the system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particula r, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.

IMPORTANT SAFETY INSTRUCTIONS

1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 Follow all instructions. 5 Do not use this apparatus near water. 6 Clean only with dry cloth. 7 Do not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including amplifiers) that produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug

has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or punched particularly at plugs, convenience

receptacles, and the point where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer. 12 Unplug this apparatus during lightning storms or when unused for long periods of time. 13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Regulatory Information

Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in the residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

• Ensure that the cover plate for the security card is secured and tight

Changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Declaration of Conformity

According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47 CFR

2.909. Operation is subject to the following condition: This device must accept any interference received, including interference that may cause undesired operation. The above named party is responsible for ensuring that the equipment complies with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations.

U.S. GOVERNMENT RESTRICTED RIGHTS The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or

disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is Motorola, Inc., Broadband Communications Sector, 101 Tournament Drive, Horsham, PA 19044.

Canadian Compliance

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conformé a la norme NMB-003 du Canada.

Software License

IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.

IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY, “PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND.

The Software includes associated media, any printed materials, and any “on-line” or electronic documentation. Software provided by third parties may be subject to separate end-user license agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.

SOFTWARE LICENSE You may:

USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to another

person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.

TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form.

You may not:

(1) Loan, distribute, rent, lease, give, sublicense or otherwise transfer the Software, in whole or in part, to any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble or reverse engineer the Software, including but not limited to, modifying the Software to make it operate on non-compatible hardware. (4) Remove, alter or cause not to be displayed, any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.

The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation or aircraft communications; or in design, construction, operation or maintenance of any nuclear facility. MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.

Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its third party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music and text incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License constitutes a waiver of Motorola’s rights under United States copyright law.

This License and your rights regarding any matter it addresses are governed by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.

Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.

For technical support of your set-top, call Motorola Support at 1-866-668-2271 or 1-866-MOT-BCS1. For questions about your TV service, call your local service provider. For Motorola consumer products, education, and support:

http://www.motorola.com/broadband

any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Dolby Digital manufactured under license from Dolby Laboratories Licensing Corporation. Dolby, ProLogic, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Verizon is a registered trademark of Verizon Trademark Services LLC. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

All other product or service names are the property of their respective owners. Motorola reserves the right to revise this publication and to make changes in content from time to time

without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

This device incorporates a copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of the copyright protection technology is granted by Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

U.S. Patent Nos. 4631603, 4557216, 4819098 licensed for limited pay-per-view uses only.

QIP27xx User Guide

CONTENTS

Introduction .............................................................................................3

QIP27xx — Front and Back Panels.................................................4

Front Panel .................................................................................4

Front Panel Description...................................................................4

Back Panel..................................................................................5

Back Panel Description....................................................................5

Operation .................................................................................................6

Turning Power On and Off...............................................................6

Changing Channels..........................................................................6

Adjusting the Volume.......................................................................6

Electronic Program Guide...............................................................6

Digital Video Recorder (DVR) – QIP27xx models only........................7

What is DVR?....................................................................................7

Record Programming ................................................................7

Maintain a Personal Program Library......................................7

Control Live TV...........................................................................7

Simultaneously Watch Two Programs.....................................7

Simultaneous Watch and Record.............................................7

Simultaneously Record Two Shows ........................................8

Simultaneously Record Shows and Watch a Recorded

Program.......................................................................................8

On-Screen Graphics .............................................................................12

Connecting Your Set-Top.....................................................................12

Important Safety Considerations..................................................13

Video Connection Options ............................................................14

Recording Your Connections ..............................................................15

Connecting an A/V Receiver — Audio Only.................................16

Connecting your Set-Top to a Stereo TV...........................................17

Connecting a Stereo TV.................................................................18

Connecting your Set-Top to a Stereo TV and Stereo VCR ...............19

Connecting a Stereo TV and Stereo VCR.....................................20

Connecting your Set-Top to an A/V Receiver, TV, and VCR.............21

Connecting an A/V Receiver, TV, and VCR..................................22

Data Devices..........................................................................................23

Data Features..................................................................................23

Troubleshooting....................................................................................24

QIP27xx User Guide

INTRODUCTION

Congratulations on receiving a Motorola QIP27xx Series Standard-Definition Set-top Terminal. This product will enable you to enjoy the outstanding quality of all-digital audio and video, as offered in either standard-definition formats. In addition, the QIP27xx offers full DVR functionality to record and play back the shows you want to watch. With its second tuner, the QIP27xx also allows “watch and record” capabilities so you can really take control of your viewing options.

Based on specific configuration by your local service provider, the settops offer on-screen graphics to support an Electronic Program Guide (EPG). These products also support Pay-Per-View (PPV), Video-onDemand (VoD), and other services offered by your local service provider.

The QIP27xx set-tops are equipped with a full range of audio, video, and data connections.

This User Guide introduces you to the basic features of the QIP27xx settop, outlines important safeguards, and provides several options for integrating this component into your current entertainment system. The configuration diagrams, on-screen menu description, and troubleshooting section will help you make the most of your home entertainment experience.

To determine which features of digital TV are provided in your service area, please check with your local service provider. They will be happy to provide instructions for these optional services.

QIP27xx — Front and Back Panels

Front Panel

SD/ DVR

INFO

MSGS.

MENU GUIDE

QIP6400

POWER SELECT

MUTE

OPTION

RECORD

REMOTE

Front Panel Description

Item Description

1 2 3 4 5

6 7 8 9

10 11 12 13

INFO switch — Displays current channel and program information MENU switch — Displays the menu area POWER switch — Turns the QIP27xx on or off MSGS. indicator — Is lit when a message is waiting RECORD indicator — Is lit when the DVR is recording (QIP27xx

models only) SELECT switch — Used for selecting menu options GUIDE switch — Displays the electronic program guide OPTION — Used for menu options CURSOR — Moves cursor around program guide and menu screens

(left, right, up, down) ON — Indicates power is on when lit DISPLAY — Displays channel number and time of day REMOTE indicator — Is lit when remote control is in use CHANNEL — Scrolls up or down through the channels

11 1210 13

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