To get the most out of your phone's Internet and messaging features, make sure your service plan includes data
access. Contact your service provider for details.
Motorola
Volume Keys
Power/Home Key
Evoke™
QA4
CDMA wireless phone! Here’s a quick anatomy lesson.
Camera Lens (on back)
Side Lock Switch
Shortcut Key
(Camera or Voice Recognition)
1
Motorola, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service, please
contact the Motorola Customer Support Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain
features may not be activated by your service provider, and/or the
provider’s network settings may limit the feature’s functionality. Always
contact your service provider about feature availability and functionality.
All features, functionality, and other product specifications, as well as
the information contained in this user’s guide are based upon the latest
available information and are believed to be accurate at the time of
printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners. The Bluetooth trademarks are owned by their
proprietor and used by Motorola, Inc. under license. Microsoft,
Windows and Windows Me are registered trademarks of Microsoft
2
Corporation; and Windows XP is a trademark of Microsoft Corporation.
YouTube and Picasa are trademarks of Google, Inc.
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to operate
the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in semiconductor
memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner
to the extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Bluetooth ID: B014599
Manual Number: 68000201338-A
To open the menu or return to the home
screen, press the Power/Home Key below the
display.
Contacts
d
Text
6
Recent Calls
g
Browser
h
Email
o
Camera
j
Videos
q
Music
f
Photos
Brew
Note:
This is the standard main menu layout.
Your phone’s menu may be a little different.
menu map
7
Settings
• Sound
•Display
• General
• Connections
• Recent Calls
•Browser
• Calling
• Messaging
• Contacts
• Multimedia
k
Calendar
Voicemail
n
VR
p
Calculator
m
Alarm Clock
r
Notepad
l
World Clock
Camcorder
J
Help
X
Bluetooth
Touch screen tips:
To
select
menu items, touch the screen.
To
highlight
an item, like a message in your
inbox, slide across the item from left to right.
To unhighlight, slide right to left.
move a long list
To
, touch the bottom item in
your screen and slide upward, just like
pushing a piece of paper. If you accidentally
open an item rather than moving the menu, go
back and try touching the display in one corner
and sliding to the opposite corner.
best results
For
:
•
Touch the screen with your fingertip,
not your fingernail or other object.
•
Touch the screen lightly.
•
Do not touch the screen with wet or
dirty fingers.
•
Do not put a plastic display
protector over the display.
menu map
5
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to water, rain, extreme
humidity, sweat, or other moisture. If it does get
wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the phone.
extreme heat or coldcleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a microwave oven.Don’t drop your phone.
Use and Care
6
Don’t expose your phone to dust, dirt, sand, food,
or other inappropriate materials.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
get started
Caution:
please read the important
information on page 43.
about this guide
This guide shows how to locate a feature as follows:
Find it:
This means that, from the home screen:
1
Before using your phone for the first time,
legal and safety
6
Recent Calls >Received
Touch the 6Recent Calls
home screen.
icon on the bottom of the
2
Touch
Received
.
symbols
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
This means a feature requires an optional
accessory.
battery
conserve battery charge
Using certain features of your phone can quickly
deplete your battery’s charge. The features can include
transferring and listening to music, using the
get started
7
camera, replaying video clips, and using
Bluetooth® wireless connections.
checked by your carrier or contact Motorola
even if they appear to be working properly.
To save battery life,
you are not using it (see your User’s Guide).
turn off Bluetooth power when
battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES
PROPERLY TO AVOID INJURY OR DAMAGE.
battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred,
or otherwise attempt to change the form of
your battery.
• Don’t let the phone or battery come in
contact with water.
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
get started
8
Water can get into the
Most
• Don’t allow the battery to touch metal
objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat source.
Excessive heat can damage the phone or the
battery. High temperatures can cause the
battery to swell, leak, or malfunction.
Therefore:
•
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
•
Avoid leaving your phone in your car in high
temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
• Do contact your service provider or
Motorola if your phone or battery has been
damaged from dropping or high
temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL
PRODUCTS FOR QUALITY ASSURANCE AND
SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Motorola recommends you always use
Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola
To aid consumers in identifying
Motorola
batteries. If you see a message on your display such as
Invalid Battery
Important:
damage to the phone caused by non-Motorola batteries
and/or chargers.
Warn ing:
present a risk of fire, explosion, leakage, or other
hazard.
or
Unable to Charge
•
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a
Motorola battery;
•
If there is a hologram, replace the battery and
retry charging it;
•
If the message remains, contact a Motorola
Authorized Service Center.
Motorola’s warranty does not cover
Use of a non-Motorola battery or charger may
, take the following steps:
get started
9
PROPER AND SAFE BATTERY DISPOSAL AND
ContactsText
Recent Calls
12:58 PM
Sat 05/02/09
Touch here
to access
active
status.
Touch
here or
scroll this
tab up to
open the
main
menu.
RECYCLING
Proper battery disposal is not only important for safety,
it benefits the environment. Consumers may recycle
their used batteries in many retail or service provider
locations. Additional information on proper disposal and
recycling may be found on the Web:
•
www.motorola.com/recycling
•
www.rbrc.org/call2recycle/
(in English only)
home screen
When you turn on your phone, you see the home
screen.
Disposal:
in accordance with local regulations. Contact
your local recycling center or national recycling
organizations for more information on how to dispose
of batteries.
Warn ing:
they may explode.
10
Promptly dispose of used batteries
Never dispose of batteries in a fire because
get started
To dial a number from the home screen, open the
slider, press number keys, and touch
Note:
Your home screen might look a little different.
Your display might also show a different widget.
Call
.
Your touch display might not respond as well if you
put a plastic screen protector over it.
navigation & scrolling
For details about navigating your phone’s menus and
changing screens, see your Quick Start Guide.
status indicators
Status indicators can appear across the top of the
home screen:
indicator
â
Vertical bars show the signal strength of the
network connection.
W
Phone is in a digital coverage area and is
roaming off your network.
ä
Phone is in a CDMA
å
Phone is in a EVDO coverage area.
digital
coverage area.
indicator
ã
Phone is in a 1x-RTT coverage area.
æ
Phone is in data services area.
á
Phone is in area with no service coverage.
ì
Shows battery charge level. The more filled,
the greater the charge.
ê
Ring style is set to
è
Ring style is set to
ë
Ring style is set to
é
Ring style is set to
ç
Phone has an event alert set.
à
Airplane Mode
answer calls, but you can use other
non-calling features of your phone.)
E
Bluetooth power is on.
Loud
or
Soft
.
Silent
.
Vibe and Ring
Vibrate
is on. (You cannot make or
.
.
get started
11
handsfree speaker
lock & unlock phone
Use the handsfree speaker to make calls without
holding the phone to your ear.
To use the speakerphone
While using the speakerphone:
•
The phone can be open or closed.
•
Closing the phone won’t end the call.
Note:
The handsfree speaker won’t work with a
handsfree car kit or headset.
Tip:
To switch to a wired headset while on a call, just
connect the headset.
To end the call
12
, touch
get started
while in a call, touch
End Call
.
Speaker
You can lock your phone with a four-digit code to keep
others from using it. Your phone’s four-digit
code
.
is originally set to
your phone number.
Your service provider may reset these codes. If not, you
should change them to protect your personal
information. The unlock code must contain four digits.
Note:
You can make emergency calls on a locked
phone. Also, a locked phone still rings or vibrates for
incoming calls or messages. You do not need to unlock
it to answer.
To lock your phone
1
Open the main menu and touch 7Settings>General
>
Phone Lock
1234
or to the last four digits of
:
.
unlock
2
Enter the four-digit code and then
Your phone displays
your phone.
To unlock your phone
touch the green checkmark.
Enter Unlock Code
, enter your four-digit code and
Lock Now
.
until you unlock
change lock code
To change your lock code, open the main menu and
touch
7
Settings>General >Phone Lock
lock code and touch
Note:
If you forget your lock code, contact your service
provider.
Change Lock Code
. Enter your current
.
change lock settings
To change your lock settings, open the main menu and
touch
7
Settings>General >Phone Lock
code.
Change the lock code or select from these auto-lock
settings:
options
On Power-up
On Lock Switch
After you turn on your phone, it is
automatically locked.
Your phone locks when you move the
side lock switch.
. Enter your lock
get started
13
side lock key
Push the lock key on the
side of your phone up into
to the locked position (
to prevent your phone from
accidentally being used if
something touches the
display.
Note:
If you receive a call
while the side lock key is
locked (up), just open the
slider to answer the call.
b
phone is in airplane mode, you can use other
non-calling features.
1
On the home screen, touch the status bar at the
)
top of the home screen to open the quick menu.
2
Touch the circle on the Airplane switch.
Your phone displays
Note:
Consult airline staff about the use of
during flight. Turn off your phone whenever instructed
to do so by airline staff.
Airplane Mode is on
.
Airplane Mode
TTY mode
airplane
mode
Airplane mode turns off your phone’s calling features
when wireless phone use is prohibited. When your
get started
14
You can use an optional teletypewriter (TTY) device
with your phone to send and receive calls. You must
plug the TTY device into the phone’s headset connector
and set the phone in TTY mode.
Note:
A TTY is a communication device used by people
who are hard of hearing or have a speech impairment.
TTY does not work from mobile phone to
mobile phone.
1
Open the main menu and touch 7Settings >Calling
Advanced Call Settings
2
Touch
TTY Mode
.
, then select a TTY setting.
voice privacy
You can encrypt outgoing voice calls and use
secure channels when available.
1
Open the main menu and touch 7Settings >Calling
Advanced Call Settings
2
At
Voice Privacy
.
, slide the switch to On.
>
>
get started
15
personalize
language
To change the language that your phone uses, open the
main menu and touch
Input
and select the language you want.
speech commands
7
Settings>General
>
Language and
2
Say one of the following commands:
Dial <Number>, Redial
Status>
.
Tip:
Speak numbers at a normal speed and
volume, pronouncing each digit distinctly. Avoid
pausing between digits.
<Number>, or
Call <Name or #>
Check <Event or
,
Advanced Speech Recognition enables you to place
calls and access some menu options by speaking
commands to your phone.
1
Open the main menu and touch nVR
recognition.
Your phone displays and speaks
by a list of voice commands.
personalize
16
Please say
for voice
, followed
AGPS & your location
Note:
This Motorola mobile phone incorporates
Assisted Global Positioning System (AGPS)
technology that can be used by emergency services to
help determine a user’s location. This functionality is
required by law and cannot be deactivated. However,
AGPS technology also can be used with certain
location-based software applications—for example, to
provide driving directions—which may track and
monitor a user’s location. Users who prefer not to
permit such tracking and monitoring should avoid using
such applications.
Open the main menu and touch
slide
Location Based Services
to On or
7
Off
.
Settings >General
and
Your phone uses the Automatic Location Information
(ALI) feature, along with AGPS satellite signals, to tell
the network where you are physically located.
Note:
ALI may not work in all locations and may not be
available due to network, environmental, or
interference issues.
When ALI is set to
phone arrives in), services may use your known
location to provide useful information (for example,
driving directions, or the location of the nearest bank).
Your phone prompts you when the network or a service
asks for your location. You can refuse at this point.
When ALI is set to
send location information unless you call the
emergency phone number (such as 911).
Location >On
Location >Off
(the mode your new
, the phone does not
AGPS limitations & tips
Your phone uses Assisted Global Positioning
System (AGPS) satellite signals to estimate your
location. If your phone cannot find strong satellite
signals, your AGPS might be slower, less accurate, or it
might not work at all. AGPS provides only an
approximate location, often within 150 feet (45 meters)
but sometimes much farther from your actual location.
To improve AGPS accuracy:
•
Go outside and away from underground
locations, covered vehicles, structures with
metal or concrete roofs, tall buildings, and
foliage. Indoor performance might improve if
you move closer to windows, but some
window sun shielding films can block
satellite signals.
personalize
17
•
Move away from radios, entertainment
equipment, and other electronic devices that
might interfere with or block AGPS satellite
signals.
AGPS uses satellites controlled by the U.S. government
and subject to changes implemented in accordance
with the Department of Defense AGPS user policy and
the Federal Radio Navigation Plan. These changes
might affect AGPS performance.
personalize
18
calls
To make and answer calls, see your Quick Start Guide.
Note:
While on a call, you can press the power/home
key to put the calling screen into the background to
access other phone features. To return to the calling
screen, touch
be in the calling screen to end a call.
b
in the upper right corner. You need to
recent calls
Your phone keeps lists of the last calls you received and
dialed, even if the calls didn’t connect. The most recent
calls are listed first. The oldest calls are deleted as new
calls are added.
Find it:
Tip:
Select from
On the home screen, touch 6Recent Calls
Had a million calls? Touch v to narrow it down.
All Calls, Missed Calls, Outgoing Calls
, or
Incoming Calls
Touch an entry to select it.
You can call, send a text message, create a new
contact, or add the information to an existing contact.
return missed calls
Your phone keeps a record of your missed calls.
Find it:
To return the call, touch b next to the number.
On the home screen, touch 6Recent Calls
emergency calls
Your service provider programs emergency phone
numbers, such as 911, that you can call under any
circumstances, even when your phone is locked.
.
1
Enter the emergency number.
calls
19
2
Touch
Call
.
During an emergency call, your phone displays
your phone number so that you can relay it to
emergency personnel, if necessary.
When you hang up the emergency call, touch
exit the emergency call mode.
Note:
Emergency numbers vary by country. Your
phone’s preprogrammed emergency number(s) may
not work in all locations, and sometimes an emergency
call cannot be placed due to network, environmental, or
interference issues.
Yes
to
AGPS during an
emergency call
When you make an emergency call, your phone can
use Assisted Global Positioning System (AGPS) satellite
signals to tell the emergency response center your
approximate location.
calls
20
The AGPS feature has limitations, so always tell the
emergency response center your best knowledge of
your location. Remain on the phone for as long as the
emergency response center instructs you.
AGPS
might not work
•
Your phone’s AGPS feature must be turned on
(see page 16).
•
Your local emergency response center might
not process AGPS location information. For
details, contact your local authorities.
For best results:
•
Go outside and away from underground
locations, covered vehicles, structures with
metal or concrete roofs, tall buildings, and
foliage. Indoor performance might improve if
you move closer to windows, but some
window sun shielding films can block satellite
signals.
for emergency calls:
•
Move away from radios, entertainment
equipment, and other electronic devices that
might interfere with or block AGPS satellite
signals.
If your phone cannot find strong AGPS satellite signals,
the location of the nearest cell tower in contact with
your phone is automatically provided to the emergency
response center.
call waiting
If you receive a call while you are already on call, you
can touch
Touch
connect to the new call.
Tip:
Ignore
to send the new call to voicemail.
Answer
to put your first call on hold while you
To switch between calls, touch
Flash
.
voicemail
Your network stores your voicemail messages. When
you receive a voicemail message, your phone plays an
alert and shows the number of messages.
Find it:
press and hold
Note:
about voicemail.
On the home screen, touch
1
.
Your service provider may have more information
Voicemail
or
3-way calling
To add a third person to your call, touch
the third person. When the third person connects,
touch
Join
.
Add
and call
calls
21
more calling
DTMF tones
Your phone sends Dual-tone multi-frequency (DTMF)
tones for calling card calls or to navigate automated
systems (such as banking by phone).
1
Dial and connect the call.
2
Open the slider and use the keypad keys to enter
DTMF tones in the calling screen.
Note:
If your phone is not showing the calling
screen, touch
Note:
If you know you need to adjust your DTMF
tones, open the main menu and touch
>
Advanced Call Settings
hearing aid
Set your phone to be compatible with a hearing aid.
calls
22
b
in the upper right corner.
. At
DTMF Tone
, touch
7
Settings >Calling
Normal
or
Long
.
Find it:
>
Open the main menu and touch 7Settings
Calling
>
Advanced Call Settings
, then under
HAC
call times & data timers
Network connection time
the moment you connect to your service provider's
network to the moment you press
includes busy signals and ringing.
The amount of network connection time you track on
your resettable timer may not equal the amount of
time for which you are billed by your service provider.
For billing information, contact your service provider.
view call & data timers
Find it:
>
You can set these counters back to zero by selecting
them and touching
Open the main menu and touch 7Settings
Calling >Call Timers
or
is the elapsed time from
Data Counters
Reset
.
.
End Call
. This time
, select On.
text entry
I am going home soon
?@#
123
QAW
S
Z
E
D
X
R
F
C
T
G
V
Y
H
B
U
J
N
I
K
M
O
L
Accept
P
.
>
iAbc
I’m going home soon.
Mode
GHI JKL MNO
PQRS
TUV WXYZ
Words Accept
.?@ ABC DEF
1
2
3
456
7809
Create Text
Some features let you enter text, like this text message
screen:
Use the keypad on your screen to type. Hold your
phone sideways to use the QWERTY keyboard.
Tip:
You can also enter text the old way by opening the
slider and pressing keys on the keypad.
f
Enter a space or accept a suggested
word.
o
Delete a character. (Touch and hold to
delete whole words.)
move the
cursor
Touch where you want to move the
cursor in text you’ve already entered.
text entry
23
set the text mode
Text modes make it easy for you to enter names,
numbers, and messages. In a text entry screen,
touch
Mode
to switch to any of these entry modes:
entry method
Word English
Tap English
Numeric
Symbol
24
Let the phone predict each English
word as you touch keys.
Enter letters and numbers by touching
a key one or more times.
Enter numbers.
Enter special characters.
text entry
capitalization
Touch 0 or k to change the text case. These
indicators show capitalization status:
capitalization status
Á
á
Â
no capital letters
all capital letters
capitalize next letter only
word completion
Your phone is set to suggest words to make typing
faster. You can change this setting.
Find it:
>
Open the main menu and touch 7Settings
General >Language and Input
>
Word Completion
personal dictionary
Your phone remembers words that you type frequently
and suggests them when you use word completion.
Find it:
>
Note:
Reset Personal Dictionary
Open the main menu and touch 7 Settings
General >Language and Input
To reset your personal dictionary, touch
.
>
Personal Dictionary
text entry
25
messages & more
text, email, & instant
messages
You can send text (SMS), email, and instant messages
from your phone. See your Quick Start Guide for
everything from setting up to sending messages.
Tip:
To send pictures or videos, use
Text
.
Email
rather than
blogging
If you have a blog or online journal, you can update it
while you’re on the go. See your Quick Start Guide for
details.
messages & more
26
YouTube™, Picasa™,
&more
Sync up existing Google Contacts or post to your
existing YouTube, and Picasa accounts. See your Quick Start Guide for details.