Motorola Q9h Global Getting Started Guide

Table of Contents

Welcome to AT&T 4

What’s in the Box? 4 Insert the SIM Card & Battery 5 Charge the Battery 5 Insert a Memory Card 6 Turn On Your MOTO Q™ 9h global 7

Set Up Your MOTO Q™ 9h global 8

Connect to AT&T 8 Learn to Navigate & Type 8 Make Calls 10 Set Up Voicemail 10 Check Voicemail 10 Text & MMS Messages 11 Instant Messaging 14 Go to Web Pages 15 Shop for Tones, Games, Graphics, & More 15

Access Your Email 16

Choose the Best Email Option for You 16 Set Up Personal Email with Xpress Mail™ 17 Set Up Self-Service Corporate Email with Xpress Mail™ 19 Set Up IT-Managed Corporate Email 20 Send & Receive Email 21

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Table of Contents

Sync Your Smartphone with Your Computer 22

Sync Contacts, Calendar, Email, Music, & More 22

Use Your MOTO Q™ 9h global for More than Basics 24

Find Your Way With AT&T Navigator 24 AT& T Musi c ™ 26 Record a Video Clip 27 Play a Video Clip 28 Watch CV 29 Watch Live Video with Mobi TV 29 Connect a Bluetooth® Wireless Headset 30 Store & Call Contacts 31 Add & View Calendar Events 32 Manage Finances With Mobile Banking from AT&T 33

Troubleshooting & FAQs 34

Tips & Tr icks 36

The back cover has a fold-out panel with a control diagram of your smartphone. You can leave the fold-out open to reference it as you look through this guide.

Welcome to AT&T

Welcome to AT& T

What’s in the Box?

Thank you for purchasing the MOTO Q™9hglobal. Take note of the components in the box, pictured on

the right. To get started, we recommend the following:

• Carefully follow the step-by-step instructions

in this guide to set up your MOTO Q™9hglobal.

• To learn more or if you need help with your MOTO Q™ 9h global, review the user's guide on the Getting Started Disc or visit

att.com/WirelessTutorials

AT&T

Get Xpress Mail Messages (0) No upcoming appointments.

Profile: Normal

Start Contacts

MOTO Q™ 9h

12:00 PM

12/31/2009

BT60 Standard

Battery

Charger

and

Cover

BT90 Extra

Capacity Battery

Getting Started Disc

(includes User’s Guide and

synchronization software)

and

cover

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Micro USB Data Cable

Micro-to-Mini USB

Adapter

Micro USB to 3.5mm

Headset Adapter

Insert the SIM Card & Battery

2 minutes

time varies

Caution: Don’t bend or scratch

Subscriber Identity Module

(SIM) card. Keep it away from static electricity, water, and dirt.

You r SIM card contains your phone number and information like your list of contacts. Your MOTO Q™9hglobal comes with two batteries and two battery covers. The BT60 standard battery uses the narrow cover, while the BT90 extra capacity battery requires the larger cover.

1. 2. 3. 4. 5. 6.

Charge the Battery

New batteries are not fully charged. Plug the battery charger into your smartphone and an electrical outlet. It might take

several seconds for charging to start.

During charging, you should see a light around the navigation key. When charging is complete, your display shows a full battery icon

^. You can’t overcharge your battery.

empty

charging

full

Welcome to AT&T

1 minute

Insert a Memory Card

You can use a removable microSD memory card to store music, pictures, videos, and other files. For the maximum card size your smartphone supports, check

1. Open the memory slot cover by gently lifting the cover away from the smartphone as shown. The cover remains attached to the smartphone.

2. Insert the memory card into the slot, with the card’s metal contacts facing the front of the smartphone.

3. Put the memory slot cover back in place and push it to close it. The cover clicks into place.

Caution: Do not remove your memory card while your smartphone is using it. Don’t bend or scratch your

memory card. Keep it away from static electricity, water and dirt.

To see the files on your memory card, press called

Storage Card.

att.com/devicesupport

Start, then All Programs > Applications > File Manager and navigate to the folder

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Turn On Your MOTO Q™ 9h global

1 minute

To turn on your smartphone, press and release O. If prompted, enter your password or SIM unlock code.

To turn off your smartphone, press and hold

Tip: To change how long your backlight stays on, see “extend battery life” on page 37.

O for 3 seconds, then release it.

Set Up Your MOTO Q™ 9h global

1 minute

Start

Set Up Your MOTOQ™ 9h global

Connect to AT&T

To connect to the wireless network successfully, your MOTO Q™ 9h global must be powered on, your wireless service must be active and you must be in a coverage area. On the top right corner of the home screen, you will find the network coverage indicator:

0 Full coverage 5 No coverage 6 Wireless is turned off

Learn to Navigate & Type

Tip: If you need help while using your smartphone, visit

Home Screen

AT&T 12:00 PM

Get Xpress Mail Messages (0) No upcoming appointments.

Profile: Normal

Start Contacts

Menu Screen

Start

Messaging Contacts Calendar ActiveSync

Cellular Video MEdia Net IM & Email

12/31/2009

Call History

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Press Start (the left soft

key) then All Programs to open the main menu.

Press the Navigation

Key up, down, left, or right (S) to highlight a

menu feature.

Press the Center Key

s to select the highlighted feature.

att.com/WirelessTutorials

Navigation Key

Move up, down, left, or

right on the screen.

Left Soft Key

Select the action in the

bottom left of the screen

(like Start or Done).

Go back to the previous screen.

Center Key

Select a highlighted item on the screen.

Right Soft Key

Select the action in the bottom right of the screen (like Contacts or Menu).

Back Key

To go back one menu, press n. To exit any menu or view without saving any changes, press O.

Press Menu to open the sub-menu.

A flashing cursor indicates the insertion point.

Press H to switch entry modes (abc, Alt, or ALT). For indicator descriptions, see the following section.

Send

To:

0/160

Text Messages

program

To enter text (such as in a new text message), press your letter keys.

To delete characters, press Hold

n to keep deleting. To start a

new line, press As you enter letters, your smartphone

might try to predict the word. Predictive text has an orange arrow below it.

To accept the prediction, press predictive text while you are writing a message, press

] right. To see alternate predictions, hold the down arrow on ]. To turn off or configure

Á Enters the letter shown on a key (such as Q). To capitalize the next letter (Â), press k once. To capitalize all letters

(

á), press k twice.

Ã Enters a symbol or number on the next key pressed (such as !), then changes to the Á mode to enter letters. Ä Enters only symbols and numbers on the keys until you press H again.

Tip: For international characters and other symbols, press

H then k > Setup.

H then k.

Set Up Your MOTO Q™ 9h global

1 minute

3 minutes

2 minutes

Make Calls

From the home screen, enter a phone number then press N to make a call. To voice dial, press and hold When your smartphone rings and/or vibrates, press

• To send an incoming call directly to your voicemail, press

• To put a call on hold, press

• To answer a second call and put the current call on hold, press

create a three-way conference call between these calls, press

• To turn the speakerphone on or off, press

speaker won’t work when a car kit or headset is connected.

Set Up Voicemail

Press and hold 1 to call the voicemail system. The voicemail system asks you to create your password, record your name, then record a greeting.

Check Voicemail

When you see the voicemail message indicator w at the top of your display, press and hold

1 to check your voicemail.

h. When prompted, say “Call.” When prompted again, say a number or contact name.

N to answer. To “hang up,” press O.

Ignore or O.

N. To take the call off hold, press N again.

N. Then press N to switch between the two calls. To

Menu > Conference.

h during a call. At the top of your display, % means the speaker is on. The

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Text & MMS Messages

4 minutes

In addition to email, you can send and receive text (SMS) and multimedia (MMS) messages.

Send Text & MMS Messages

1. Press R > Messages.

2. Press

3. Enter the contact phone number or email address, with a semicolon (;) between multiple

4. Press the

5. Press

Menu > New > Text Message.

numbers or addresses. As you enter contacts, suggestions appear in a box below the To field.

Tip: To open your contacts list, just press

navigation key

] down to scroll to the message field, then use the keypad to

j when you’re in the To field.

compose a message.

Tip: In the message area of an MMS message, you can press

Menu > Insert and select an item

to insert.

Send.

Text Messages

To:

John Smith <2125551212>

0/160

Jack Bradshaw <2154337215>

Set Up Your MOTO Q™ 9h global

3 minutes

877 1.0x

IMAGE

AREA

Thumbnails

Pictures & Videos

Before you take a picture, you can press Menu to adjust picture settings.

Take a Photo & Send It

1. Press e to open the camera viewfinder.

2. Point the camera lens at the photo subject.

3. Press the

4. Your smartphone saves the picture and shows it in the viewfinder.

• To send the photo in a multimedia message, press

• To edit the picture, press

• To view picture properties, like the filename, press

To see the pictures stored on your smartphone, press

scroll to the picture and press

memory card, press

center key

enter a phone number or email address, enter text, and press detail, see “Send Text & MMS Messages” on page 11).

MOTO

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s to take a photo.

Menu > Edit.

Menu > Properties.

View. To see pictures stored in another folder or on your

e > Thumbnails, then press Menu > Folders > My Device and choose the folder.

Menu > Send > MMS, then

Send (for more

e > Thumbnails, then

Read Text & MMS Messages

2 minutes

Press Menu to open the sub-menu.

A flashing cursor indicates the insertion point.

Press H to switch entry modes (abc, Alt, or ALT

Send

Conversation with John

John (12/31):

Hi! Where are you?

I’m at home

11/160

When you receive a message, your smartphone plays an alert and shows a message indicator, such as :.

1. On the home screen, press R > Messages.

If you do not see your messages, press

2. Press the

navigation key

] to select a message. Press the

When you have a text message open, your cursor blinks in a space at the bottom of the display. Here, you can enter text and press

Send to reply to the

message. If you have exchanged a few messages back and forth in this conversation, you can scroll up to see the previous messages. You can also press choose to

Delete the message, Copy/Paste message

text, or other options.

Menu > Folders > Inbox.

center key

Menu and

s to open it.

+ 29 hidden pages