Motorola Q9h Global User's Guide

User’s Guide
Some of the contents in this manual may differ from your phone depending on the software of the phone or your service provider.
© 2008 AT&T Knowledge Ventures All rights reserved. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand.
9h
global

HELLOMOTO

Technology promised to make things easier...but then it gave you more to do—phone calls, email, music, photos,
videos, the Internet, and more.
It’s time to take back control.
Meet the MOTO
My Smartphone, My Way—
programs that you load onto your smartphone...you get the idea.
Anytime Entertainment—
Working Remotely—
For more:
Q
™ 9h global:
Use your own photos for your wallpaper, use your songs for your ringtones, use new
Load video and music files to make a media library that goes anywhere.
Check email and edit Microsoft® Office documents anywhere in the world.
att.com/WirelessTutorials
CAUTION:
Before using the phone for the first time, read the Important Safety and Legal Information guide included in the box.
1

what’s in the box?

Thank you for purchasing
Q
the MOTO
9h global.
Take note of the components in
the box, pictured here.
2
AT&T
Get Xpress Mail Messages (0) No upcoming appointments.
Profile: Normal
Start Contacts
12:00 PM
12/31/2009
MOTO Q™ 9h
Micro USB Data Cable
BT60 Standard
Battery
Charger
Micro-to-Mini USB
Adapter
and
Cover
BT90 Extra
Capacity Battery
Getting Started Disc
(includes User’s Guide and
synchronization software)
Micro USB to 3.5mm
Headset Adapter
and
cover

device anatomy

Here’s a quick snapshot of your device.
Navigate menus. Select highlighted
items.
Left Soft Key
Go online.
Make & answer
calls.
Hold to open a
quick list of options.
Function Key
Open your calendar. Open your contact
list.
Right Soft Key
Open your messages.
Speakerphone/Voice Recognition Key
Open the camera.
Open AT&T Music.
Microphone
Side Scroll Keys Side Select Key
Go back one screen.
Turn on & off, hang up, exit menus.
Enter a new line in messages.
Capitalize letters.
If you need help using your smartphone, visit
att.com/devicesupport
.
3
2.0 MEGAPIXELS 8X DIGITAL ZOOM
Camera Lens
Camera Flash
Insert microSD
memory card
Storage Card Slot
Battery Door Release
Charge and connect
micro USB phone
accessories
To avoid damaging your smartphone, carry it in an approved holster or case rather than a pocket, purse, or bag.
Speakers
4

device display

Start
From the home screen, press
AT&T 12:00 PM
Get Xpress Mail Messages (0) No upcoming appointments.
Profile: Normal
Tip:
To make your smartphone show
Home Screen
>
Start
, then
All Programs
to open the main menu.
Home Screen Menu Screen
Start
12/31/2009
Start Contacts
, then uncheck the
Press and release
1
Power Key O
the to turn on your phone.
Press
2
Start
soft key) to open the main menu.
All Programs
Show Recent Programs
(the left
whenever you press
option.
Messaging Contacts Calendar ActiveSync
Cellular Video MEdia Net IM & Email
More
Tip:
Press the
Call History
Menu
Back Key n
to go back one menu. Press the
Power Key O to
exit any menu or view without saving any changes.
Start
, press
Start
3
4
, then
All Programs >Settings
Press the Navigation
up, down, left, or
Key
(S) to
righ t
highlight a menu feature.
Press the
Center Key s
to select the highlighted feature.
5
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
www.hellomoto.com Note:
Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user’s guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under
6
license. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation.
AT&T, AT&T logo and Your World. Delivered. are trademarks of AT&T Knowledge Ventures.
© 2008 Motorola, Inc. All rights reserved.
Caution:
Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Manual Number: 68000201251-A

contents

what’s in the box? . . . . . . . . . . 2
device anatomy . . . . . . . . . . . . 3
device display. . . . . . . . . . . . . . 5
start menu . . . . . . . . . . . . . . . . 9
Use and Care . . . . . . . . . . . . . 11
get started . . . . . . . . . . . . . . . 12
about this guide. . . . . . . . . . 12
insert your SIM card . . . . . . 13
battery . . . . . . . . . . . . . . . . . 13
insert a memory card . . . . . 17
turn it on & off . . . . . . . . . . . 18
find your phone number . . . 19
volume, sounds, & alerts . . . 19
choose a profile . . . . . . . . . . 21
turn off a call alert . . . . . . . . 22
lock & unlock your phone . . 22
make & answer calls. . . . . . 23
send & receive text
messages . . . . . . . . . . . . . . 26
tips & tricks. . . . . . . . . . . . . . . 27
calling tips . . . . . . . . . . . . . . . 28
view recent or missed calls . . 28
voicemail . . . . . . . . . . . . . . . 29
features . . . . . . . . . . . . . . . . 30
emergency calls. . . . . . . . . . 33
international calls. . . . . . . . . 34
more calling . . . . . . . . . . . . . 34
connections . . . . . . . . . . . . . . 36
Bluetooth® . . . . . . . . . . . . . 36
computer synchronization . . 39
AT&T Communication
Manager . . . . . . . . . . . . . . . 43
Web browser . . . . . . . . . . . . 44
IM & email. . . . . . . . . . . . . . . 46
access your email . . . . . . . 46
read & send messages . . . 50
your company’s global
address book . . . . . . . . . . . 53
messaging quick
reference . . . . . . . . . . . . . . 54
instant messaging . . . . . . . 58
personal tools. . . . . . . . . . . . 60
contacts . . . . . . . . . . . . . . . 60
calendar . . . . . . . . . . . . . . . 61
alarm . . . . . . . . . . . . . . . . . 62
voice notes. . . . . . . . . . . . . 62
Mobile Banking f
rom AT&T . . . . . . . . . . . . . . 62
contents
7
productivity tools . . . . . . . . . 64
Documents To Go® . . . . . . 64
file manager . . . . . . . . . . . . 64
tasks . . . . . . . . . . . . . . . . . . 64
calculator. . . . . . . . . . . . . . . 64
AT&T Navigator. . . . . . . . . . 65
device resource tools . . . . . . 67
set owner information. . . . . 67
getting started. . . . . . . . . . . 67
McAfee VirusScan. . . . . . . . 73
master reset . . . . . . . . . . . . 73
master clear . . . . . . . . . . . . 74
device memory. . . . . . . . . . 74
software version . . . . . . . . . 74
Java manager . . . . . . . . . . . 74
task manager . . . . . . . . . . . 75
entertainment . . . . . . . . . . . . 76
photos. . . . . . . . . . . . . . . . . 76
videos . . . . . . . . . . . . . . . . . 78
MEdia™ Net . . . . . . . . . . . . 80
contents
8
watch CV. . . . . . . . . . . . . . . 81
watch live video with
MobiTV . . . . . . . . . . . . . . . . 81
AT&T Mall . . . . . . . . . . . . . . 82
AT&T Music™ . . . . . . . . . . . 82
play games . . . . . . . . . . . . . 86
service & repair . . . . . . . . . . . 87
SAR Data . . . . . . . . . . . . . . . . 88
Microsoft License. . . . . . . . . . 89
index . . . . . . . . . . . . . . . . . . . . 94
main menu
To open the menu from the home screen,
Start
(the left soft key), then
press press
All Programs
This is the standard menu layout.
smartphone’s menu may be different.
To select menu items, pr ess your navigation key up, down, left, or right. When a menu list has numbered items, you can select an item by pressing its number key.
&
Messag ing
%
Calendar
(
Contacts
A
Acti veSync
(the left soft key).
• Messages (text/MMS)
• Setup Email
Your

start menu

È
Cellular Video
Æ
MEdia Net
IM & Email
• Get BlackBerry Connect
• Get Good
•Get Xpress Mail
•IM
Å
Call History
Ì
Office Tools
•Calculator
• McAfee VirusScan
• Tasks
•Voice Notes
Í
My Stuff
• My Device
• My Documents
• My Pictures & Videos
• Notes
• Storage Card
• Personalize My Q
Î
! Ê
Games
Opera
Applications
• Bubble Breaker
• Solitaire
•Get Games
•Camera
• File Manager
• Get AT&T Navigator
• Get MobilTV
• Internet Explorer
• Java Manager
• Get Mobile Banking
• MyCast Weather
• Speed Dial
• Documents To Go
(continued on the next page)
start menu
9
main menu (Continued)
9
System Tools
• Format Storage Card
• Master Clear
• Master Reset
• Memory Manager
• Task Manager
É
AT&T Mall
• Shop Tones
• Shop Games
• Shop Graphics
• Shop Multimedia
• Shop Applications
• Shop Video
•MEdia Net Home
Æ
AT& T Mus ic
• Windows® Media Player
• Shop Music
•Music ID
•XM Radio
• Music Videos
•The Buzz
• Community
• Music Apps
start menu
10
á
Settings
c
Windows Media
]
Bluetooth

Use and Care

Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone.
extreme heat or cold cleaning solutions
Avoid temperatures below 0°C/32°F or above 45°C/113°F.
microwaves the ground
Don’t try to dry your phone in a microwave oven.
Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
Use and Care
11

get started

about this guide

Press the left and right soft keys to open menus and
]
select options. Use the navigation key
items, and press the center key
Left Soft Key Right Soft Key
MEdia Net
Call/Answer
Home
get started
12
s
Center KeyNavigation
to scroll to
to select them.
Messaging
Power
Back
Tip:
You can press the side scroll keys to scroll up and
down, and press the side select key to select items
(see page 3 for side key locations).
symbols in this guide
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
This means a feature requires an optional
accessory.

insert your SIM card

Your Subscriber Identity Module (SIM) card contains
your phone number and contacts entries. It can also
contain your voicemail, text message, and Internet
access settings. If you put your SIM card in another
AT&T phone, that phone uses your phone number.
Caution:
away from static electricity, water, and dirt.
To insert and use a memory card, see page 17.
Turn off your smartphone and remove your battery before you install or remove a SIM card.
Don’t bend or scratch your SIM card. Keep it
12
34

battery

battery use & safety
IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR DAMAGE.
battery issues arise from improper handling of
batteries, and particularly from the continued use of
damaged batteries.
Most
get started
13
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
• Don’t let the phone or battery come in contact with water.
phone’s circuits, leading to corrosion. If the
phone and/or battery get wet, have them
checked by your carrier or contact Motorola
even if they appear to be working properly.
• Don’t allow the battery to touch metal
If metal objects, such as jewelry, stay
objects.
in prolonged contact with the battery contact
points, the battery could become very hot.
• Don’t place your battery near a heat
Excessive heat can damage the
source.
phone or the battery. High temperatures can
cause the battery to swell, leak, or
malfunction. Therefore:
get started
14
Water can get into the
Do
not
dry a wet or damp battery with an
appliance or heat source, such as a hair
dryer or microwave oven.
Avoid leaving your phone in your car in
high temperatures.
DOs
• Do avoid dropping the battery or phone.
Dropping these items, especially on a hard
surface, can potentially cause damage.
• Do contact your service provider or Motorola if your phone or battery has been damaged from dropping or high temperatures.
IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS.
authentic Motorola batteries from non-original or
counterfeit batteries (that may not have adequate
To aid consumers in identifying
safety protection), Motorola provides holograms on its
batteries. Consumers should confirm that any battery
they purchase has a “Motorola Original” hologram.
Important:
damage to the phone caused by non-Motorola
batteries and/or chargers.
Motorola’s warranty does not cover
Motorola recommends you always use Motorola-branded batteries and chargers.
mobile devices are designed to work with Motorola batteries. If you see a message on your display such
Invalid Battery
as
or
Unable to Charge
Remove the battery and inspect it to confirm
that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a
Motorola battery;
If there is a hologram, replace the battery and
retry charging it;
If the message remains, contact a Motorola
Authorized Service Center.
, take the following steps:
Motorola
Warnin g:
may present a risk of fire, explosion, leakage, or other
hazard.
PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING
Proper battery disposal is not only important for
safety, it benefits the environment. Consumers may
recycle their used batteries in many retail or service
provider locations. Additional information on proper
disposal and recycling may be found on the Web:
Disposal:
in accordance with local regulations. Contact
your local recycling center or national
Use of a non-Motorola battery or charger
www.motorola.com/recycling
www.rbrc.org/call2recycle/
Promptly dispose of used batteries
(in English only)
get started
15
recycling organizations for more information on how to
dispose of batteries.
Warn ing:
they may explode.
Never dispose of batteries in a fire because
install your battery
Note:
Your smartphone comes with two batteries and
two battery covers. The BT60 standard battery uses
the narrow cover, while the BT90 extended capacity
battery requires the larger cover.
12
get started
16
charge your battery
New batteries are not fully charged. Plug the battery
charger into your smartphone and an electrical outlet.
After the
device
recognizes
that the
charger is
plugged in,
the area
around the navigation key lights up.
Tip:
Motorola batteries have circuitry that protects the
battery from damage from overcharging.
Unless your battery is completely drained, you can
also charge your battery with a
into a computer. Use a wall charger or car charger for
completely drained batteries. Install the software from
your Getting Started disc onto your PC before you tr y
to charge your smartphone through USB port. Plug the
USB cable
empty
charging
full
plugged
cable into a powered USB hub or port, since some
USB devices (such as keyboards) might not supply
enough power for charging.
conserve battery life
• Set the backlight:
Settings >More... >Power Management >Backlight time
>
out on battery
display is visible but dim.
• Close unused programs:
screen, press
Task Manager
>
End Task
press
• Extend email send/receive intervals:
R
press
press
Menu>Settings >Send/Receive Schedule
have more than one email account set up,
choose only one account to automatically
send/receive messages.
press
Start
, then
All Programs
. When the backlight is off, the
from the home
Start
, then
All Programs >System Tools
. Select the program and
.
, scroll to an email account,
. If you

insert a memory card

You can use a removable microSD memory card with
your smartphone to store multimedia content such as
music, pictures, videos, applications, and files.
1
Open the memory card
slot cover by gently lifting
the cover away from your
smartphone as shown. The
cover remains attached to
your smartphone.
2
Insert the memory card
into its slot, with the card’s
metal contacts facing
down.
3
Put the memory card
cover back in place, and push it to close it.
get started
17
For maximum card size, see
save memory space on your smartphone, move these
files to a memory card as often as possible.
Tip:
You can use File Manager to sort, view, copy, and
move files on your smartphone or memor y card.
Start
, then
Press
navigate to the folder called
To see your card’s
All Programs >System Tools >Memory Manager
then
Note:
A memory card is not included with your
smartphone. It is sold separately.
Caution:
smartphone is using it or writing files on it. Don’t bend
or scratch your memory card. Keep it away from static
electricity, water, and dirt.
All Programs >Applications >File Manager
available memory
Do not remove your memory card while your
att.com/devicesupport
Storage Card
(see page 64).
, press
Start
.
. To
and
,

turn it on & off

To t u rn on y ou r smartphone
release
prompted, enter your
unlock code (see
page 22).
Tip:
up normally, or freezes on a screen, be sure that the
battery is fully charged. If it is, remove and replace the
battery, then turn your smartphone back on. If these
do not help, you can do a
smartphone, but this erases your personalized
settings and any content stored in your smartphone
memory. To perform a hard reset, remove and replace
the battery, then hold down the
5 seconds while turning your smartphone on.
, press and
O
. If
In the event that your smartphone doesn’t power
hard reset
to restart your
*
and E keys for
18
get started
To turn off your smartphone
release
3 seconds, then
it.
, press and holdO for
flight mode
You can turn off your smartphone’s network and
Bluetooth® services to safely access your address
book, games, camera, and music in areas where
cellular network access is prohibited (such as during
flights and in hospitals).
Find it:
Press and holdX until the
then select
Wireless Manager >All
Quick List
appears,

find your phone number

To view your phone number and voicemail ser vice
Start
, then
number, press
Call Options
>
Note:
in your voicemail number. If you want to add one or
two pauses followed by your password, so that your
password is entered automatically, create a contact
.
You can’t store a pause (p) or wait (w) character
All Programs >Settings >Phone
for your voicemail number and use the contact to call
your voicemail (see page 25).

volume, sounds, & alerts

To set the master
, press
volume
and hold the
side select key
in the home
screen until the volume setting appears. Press the
side volume keys to change the volume. The master
volume can silence your ringer and all other sounds,
except for the other caller’s voice.
To adjust volume during a call, press the
side volume keys.
Volume Up Side Select Key Volume Down
Back Key
get started
19
Note:
Bluetooth® accessories, such as headsets,
have their own volume controls.
To change your
X
hold
Normal, Silent, Vibrate
Tip:
To silence your smartphone when it’s ringing, just
press the side volume keys.
To change the
press
event and choose a sound for it.
ringer and sound profile
. Scroll to and select
and others.
sounds for alerts or other events
Start
, then
All Programs >Settings >Sounds
Profile
, press and
. Choose from
,
. Select an
change ring tones
You can change the ring tones for incoming calls and
other events.
Find it:
>
Note:
effect when using the
20
Start
, then
All Programs >My Stuff >Personalize My Q
Sounds and Ringtones
Changes made to the alert settings will have no
Silent
profile.
get started
1
Scroll and highlight the sound you want to
change, then press the navigation key
left to change it.
2
Press the
If you download
not automatically save in the
your sound file, press
File Manager >My Documents
>
want to copy to the
Copy to
>
file is not located in the My Documents folder, go to
the folder where the sound file is stored and copy it to
Sounds
the
can use for a ring tone.
set ring volume
1
Press
2
Highlight the desired profile, then press
Menu>Edit
Done
key to save the sound setting.
a sound file for a ring tone, it does
Start
, then
. Highlight the sound file you
Sounds
location, press
and select
folder. AT&T limits the
Application Data >Sounds
Start
, then
.
All Programs >Settings >Profiles
Sounds
location. To move
All Programs >Applications
size of file
]
right or
Menu > File
. If the sound
that you
3
Under
Ring Volume
, press the navigation key] left
or right to adjust the volume for that profile.
Shortcut:
back key on the right side of your smartphone (see
page 3) to show the ring volume, then press the
side scroll keys to adjust it.
Tip:
when an incoming call comes in--just use the
side scroll keys to turn the ringer off.
Note:
ring volume (see page 19).
In the home screen, press and hold the
You can eliminate the ringer volume instantly
Your smartphone’s master volume affects your
set other sounds
To change the default sounds for ring tone, reminders,
new messages, or keypad controls, press
All Programs >Settings >Sounds
then
Note:
Changes made to the alert settings will have no
effect when using the
Silent
.
profile.
Start
,

choose a profile

Profiles allow you to set unique sounds, ring styles,
earpiece volume settings, or vibrations for incoming
calls and other events. You can further customize each
of the profiles with individual ring tones and ring
volumes.
Find it:
Press and hold X, and select from these
profiles:
profiles
Normal
Silent
Vibrate
All tones and alerts have moderate
volume unless you personalize
them.
All tones and alerts are set to be
silent.
All tones and alerts are changed to
vibrate only.
get started
21
profiles
Outdoor
Automatic
Indicators can appear at the top of your home screen
Silent
for the
the speakerphone is on (see page 32). Your
smartphone’s master volume affects your ring volume
(see page 19).
The
Outdoor
louder than the
The
Automatic
Normal
, except that it automatically
switches to
stored in your calendar.
(Q) and
Vibrate
(<) profiles. A % means
profile volume is much
Normal
profile.
profile is the same as
Vibrate
during any event

turn off a call alert

You can use the side scroll keys to turn off the ringer
before answering the call.
get started
22

lock & unlock your phone

You can manually lock your smartphone to prevent
accidental keypresses.
lock your smartphone
To
left soft key becomes
To
unlock your smartphone
your password. Your smartphone uses
not set a password.
keep others from using your smartphone
To
change your password:
Find it:
Start
, then
Device Lock
>
1
Check the
the inactivity period.
2
Choose a password type that is either simple
(4-digit number) or strong alphanumeric (a
Prompt if device unused for
, press X then f. Your
Unlock
.
, press
Unlock
and enter
*
if you have
,
All Programs >Settings >More... >Security
checkbox and set
hard-to-guess password with at least 7
characters, including uppercase and lowercase
letters, numerals, and punctuation).
Tip:
Choose a password you will remember. If
you forget your password, you can do a
hard reset
your personalized settings and all content stored
in smartphone memory. To do a hard reset, hold
down the
turning your smartphone on.
3
Enter and confirm your password.
4
Press
To unlock your smartphone, press
the unlock prompt, enter your password and press
Done
.
Note:
the United States, as described on page 33) on a
on your smartphone, but you will lose
*
and Ekeys for 5 seconds while
Done
.
Unlock
. When you see
You can make emergency calls (such as 911 in
locked smartphone. A locked smartphone still lets you
answer incoming calls.

make & answer calls

make a call
From the home screen, enter a phone number and
N
press
To voice dial, press and hold
keypad. When prompted, say “Call,” followed by a
number or contact name.
answer a call
When your smartphone rings and/or vibrates, press
N
to make a call.
h
on the bottom of the
to answer. To hang up, pressO.
If you are busy when a call comes in, press
Ignore
to send the call directly to voicemail.
get started
23
To put a call on hold, pressN. To return to
N
the call, press
If you are on a call and another call comes in,
you can press
directly to voicemail or press
and put the current call on hold (press
switch between the two calls).
again.
Ignore
to send the new call
N
to answer it
answer options
To use
any key
to answer an incoming call, press
All Programs >Settings >Phone >Call Options
then
Any keyanswer
>
.
caller ID
Caller ID (calling line identification) shows the
phone number for an incoming call on your
home screen.
get started
24
N
Start
to
Your smartphone shows the caller’s name and picture
when they’re stored in your contacts, or
when caller ID information isn’t available.
You can set your smartphone to play a distinctive
ringer ID for specific entries stored in your contacts
(see page 20).
call a stored number
Find it:
Start
, then
All Programs >Contacts
,
1
Scroll to the number.
2
PressN.
Your smartphone calls the contact’s default number.
Tip:
If you stored more than one number for a contact,
select the contact to see the other numbers. To dial a
N
number, scroll to it and press
.
Incoming Call
save a received number
Find it:
Start
, then
All Programs >Contacts
1
Choose whether the contact will be stored on
your smartphone (Outlook contact) or your SIM
card. Contacts on the SIM card can include only a
name and number.
2
Enter information for the contact.
3
Enter a number for the contact. While you are
entering the number, you can tell your
smartphone to pause and then dial more digits
(such as a voicemail password or PIN). Press
Insert Pause
>
a
smartphone to wait for you to press the
center key
(shows as a
contacts stored on your SIM card.
to insert a 2-second pause (shows as
p
) or press
Menu >Insert Wait
s
before dialing the remaining digits
w
).
Insert Wait
and press
to tell your
does not work for
New
Menu
Tip:
If you get a call from someone who isn't in your
list of contacts, you can create a contact from
Call History
. Just highlight the call and press
To load the contacts from your last phone
insert the SIM card from your last phone (see
page 13). Your smartphone reads any contacts your
last phone stored on the SIM. If there aren’t any
contacts on your SIM, check your old phone’s manual
to see if you can copy its contacts to the SIM or to
Microsoft® Outlook on your computer.
To load Microsoft Outlook contacts from your computer
Windows® Mobile Device Center, as described on
page 40.
Note:
syncing the contacts first with a PC and then syncing
the PC with a new phone works best. A SIM card
stores only one number per name. Contacts with
more than one phone number are added as two
, use Microsoft ActiveSync or
If you are loading contacts from an old phone,
Save
.
, just
get started
25
contacts, and the number type (such as work and
home) is not retained.

send & receive text messages

Note:
For details about how to enter text, see
page 69.
send a text message
Find it:
>
send a multimedia message
Find it:
>
26
R
>
Text Message
R
>
Multimedia Message
get started
Messages
Messages
, then press
, then press
Menu >New
Menu >New
read new messages
To quickly view new messages, select the message
notification area on the home screen.
To insert
a picture, voice note or file in an email or
multimedia message, press
,or
File
Note
record it. Press
press
. If you insert a voice note, you also need to
Record
Done
.
Menu >Insert >Picture, Voice
, speak, press
Stop
, and then

tips & tricks

From the home screen
use these shortcuts:
To... Do this...
lock smartphone
open your music, messages, and more
open quick options
(shown on page 67), you can
Press X then f. To unlock it,
press
page 22).
Use shortcut keys to access your
AT&T Mus ic
contacts
messages
MEdia Net
Press and hold X.
Unlock
then * (see
[
e
, calendard,
R
@
, camerae,
, and
.
To... Do this...
play music or games on an airplane
personalize your device
use the speakerphone
To keep playing games and music
on a flight, turn off your network
and Bluetooth® services. Press
and hold
appears, then select
All
.
>
Press
Start
Personalize My Q
>
sounds, home screen, sounds,
soft keys and more.
During a call, pressh to turn
the speakerphone on or off.
X
until the quick list
Wireless Manager
, then
All Programs >My Stuff
to customize
tips & tricks
27

calling tips

view recent or missed calls

view recent calls
Your smartphone keeps a list of incoming and
outgoing calls, even for calls that didn’t connect. The
most recent calls are listed first. The oldest calls are
deleted as new calls are added.
Tip:
For a quick look at the call histor y, pressN.
Note that the options are a little different.
Find it:
Highlight a call, then:
28
Start
, then
All Programs >Call History
To call the number, pressN.
calling tips
To see call details (like time and date), press
s
the center key
To see
Menu Options
view. This menu includes:
options
Find Contact
Send Text
Message
Email
View Timers
Delete
Find this phone number in your
Send a text message to this phone
number.
Send an email message to this
contact.
View the call times for this call and all
calls.
Delete this call from the
.
, press
Menu
from the
Call History
Call History
Contacts
.
.
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