Motorola Q9h User Guide

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MOTO

business edition

User’s Guide

HELLOMOTO

Technology promised to make things easier... but then it gave you more to do—phone calls, e-mails, music, photos,

videos, the Internet, and more.

Getting Started

My Device, My Way

that you load onto your device... you get the idea.

—To set up your preferences and e-mail, just press

—Use your photos for your wallpaper, use your songs for your ring tones, use new programs

It’s time to take back control.

It’s time to meet the MOTOQ™9h.

Start>Getting Started

Rich Multimedia Experience

viewer.

Anytime Entertainment

Working Remotely

For more:

www.motorola.com/support/Q9

—Load video and music files to make a media library that goes anywhere.

—Check e-mail and edit Microsoft® Office documents anywhere in the world.

—Take advantage of Windows® Media Player for audio and video, plus picture

Introducing your new MOTOQ™ 9h wireless device! Here’s a quick anatomy lesson.

Navigation Key

Navigate menus.

Left Soft Key

Web Browser Key

Call/Answer Key

Make & answer

calls.

Home Key

Hold to open a

quick list of options.

Alt Key

Calendar Key Contacts Key

Center Key

Select highlighted items.

Right Soft Key

Messaging Key

Speakerphone/Voice Recognition Key

Camera Key

Multimedia Key

Microphone

Side Scroll Keys

Side Select Key

Select highlighted items.

Back Keys

Power/End Key

Turn on & off, hang up, exit menus.

Enter Key

Caps Key

2.0 MEGAPIXELS 8X DIGITAL ZOOM

Micro USB Port

Charge and connect

phone accessories

Storage Card Slot

Insert microSD

memory card

Camera Lens

Camera Flash

Storage Card Slot

Battery Door Release

Speakers

To avoid damaging your device, carry it in an approved holster or case rather than a pocket, purse, or bag.

From the home screen, press

Start

to open the main menu.

Home Screen Menu Screen

Home Service

12:00 PM

12/31/09

0000

No Appointments 12/31/2009 - 1/1/2010

Start

Press and release

Power Key O

the to turn on your

Start

MenuContacts

phone.

Press

Start

(the left soft key) to open the main menu.

Tip:

Press the

Back Key D

to go back one menu. Press the

Power Key O to

exit any menu or view without saving any changes.

If you need help while using your device, see the Motorola Support Web site at

Press the Navigation

up, down, left, or

Key

(S) to

right

highlight a menu feature.

Press the

Center Key s

select the highlighted feature.

www.motorola.com/support/Q9

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities

and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user’s guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under

license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft, Windows and Windows Me are registered trademarks of Microsoft Corporation; and Windows XP is a trademark of Microsoft Corporation.

Caution:

Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual Number: 68000201248-A

start menu . . . . . . . . . . . . . . . . 8

Use and Care . . . . . . . . . . . . . . 9

get started . . . . . . . . . . . . . . . 10

about this guide . . . . . . . . . 10

SIM card . . . . . . . . . . . . . . . 11

memory card . . . . . . . . . . . 12

battery. . . . . . . . . . . . . . . . . 12

turn it on & off. . . . . . . . . . . 16

make a call . . . . . . . . . . . . . 16

answer a call . . . . . . . . . . . . 17

store a phone number . . . . 17

call a stored number . . . . . . 18

your phone number . . . . . . 18

tips & tricks . . . . . . . . . . . . . . 19

basics . . . . . . . . . . . . . . . . . . . 20

display. . . . . . . . . . . . . . . . . 20

text entry . . . . . . . . . . . . . . 22

contents

volume . . . . . . . . . . . . . . . . 24

task manager . . . . . . . . . . . 24

lock & unlock device . . . . . . 25

personalize . . . . . . . . . . . . . . . 27

profiles . . . . . . . . . . . . . . . . 27

time & date . . . . . . . . . . . . . 28

home screen . . . . . . . . . . . . 28

backlight . . . . . . . . . . . . . . . 30

third-party applications . . . . 30

more personalizing . . . . . . . 31

calls . . . . . . . . . . . . . . . . . . . . . 33

turn off a call alert . . . . . . . . 33

answer options . . . . . . . . . . 33

recent calls . . . . . . . . . . . . . 33

redial . . . . . . . . . . . . . . . . . . 34

view missed calls . . . . . . . . 34

caller ID . . . . . . . . . . . . . . . . 35

emergency calls . . . . . . . . . 35

international calls . . . . . . . . . 36

speed dial . . . . . . . . . . . . . . 36

voicemail . . . . . . . . . . . . . . . 38

three-way calling . . . . . . . . . 38

handsfree calls . . . . . . . . . . 39

call times . . . . . . . . . . . . . . . 39

more calling . . . . . . . . . . . . . 40

e-mail & messages. . . . . . . . . 42

receive & read messages . . 42

send a message . . . . . . . . . 44

global address look up. . . . . 45

messaging quick reference . 46

instant messaging . . . . . . . . 51

entertainment. . . . . . . . . . . . . 52

take & send a photo . . . . . . 52

record & play video clip . . . . 54

tools . . . . . . . . . . . . . . . . . . . . 57

contacts. . . . . . . . . . . . . . . . 57

calendar. . . . . . . . . . . . . . . . 59

alarm . . . . . . . . . . . . . . . . . . 60

calculator . . . . . . . . . . . . . . . 60

connections . . . . . . . . . . . . . . 61

Bluetooth® wireless . . . . . . 61

synchronize . . . . . . . . . . . . . 65

modem-link . . . . . . . . . . . . . 68

web browser . . . . . . . . . . . . 73

device information. . . . . . . . 74

service & repair . . . . . . . . . . . 75

SAR Data . . . . . . . . . . . . . . . . 76

EU Conformance . . . . . . . . . . 78

Microsoft License. . . . . . . . . . 79

Safety Information . . . . . . . . . 86

Industry Canada Notice. . . . . 90

FCC Notice . . . . . . . . . . . . . . . 90

Warranty . . . . . . . . . . . . . . . . . 91

Hearing Aids. . . . . . . . . . . . . . 95

WHO Information. . . . . . . . . . 96

Registration . . . . . . . . . . . . . . 96

Export Law . . . . . . . . . . . . . . . 97

Recycling Information . . . . . . 97

Perchlorate Label . . . . . . . . . . 98

Privacy and Data Security . . . 98

Driving Safety. . . . . . . . . . . . . 99

index . . . . . . . . . . . . . . . . . . . 101

contents

main menu

To open the menu from the home screen,

Start

(the left soft key).

press

Messaging

• Messages

• Setup E-mail

Calendar

(

Contacts

Ta s k s

Internet Explorer

This is the standard menu layout.

device’s menu may be different.

To select menu items, press your navigation key up, down, left, or right. When a menu list has numbered items, you can select an item by pressing its number key.

start menu

Your

start menu

)

Settings

• Phone

• Sounds

• Profiles

• Text Input Settings

• Home Screen

•Clock & Alarm

• Connections

• Security

• Remove Programs

• Power Management

• Power Saver

• Audio Enhancement

• Accessibility

• Regional Settings

• Owner Information

• About

•Device Name

• Phone Information

•Packet Data

• Error Reporting

• Customer Feedback

• Windows Update

• Setup E-mail

• Managed Programs

ActiveSync

Call History

Windows Media

Voi ce N ot es

Pictures & Videos

System Tools

Games

Accessories

Clock & Alarm

File Manager

Getting Started

Internet Conn. Sharing

Java Apps

Media Center

Speed Dial

Voice Recognition

Windows Live

]

Bluetooth®

Office Mobile

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone.

extreme heat or cold cleaning solutions

Avoid temperatures below 0°C/32°F or above 45°C/113°F.

microwaves the ground

Don’t try to dry your phone in a microwave oven.

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

Don’t drop your phone.

Use and Care

get started

CAUTION: Before using the

phone for the first time, read the

Important Safety and Legal Information

included in the grayedged pages at the back of this guide.

Left Soft Key Right Soft Key

Center KeyNavigation

Message Power

Back

Web Browser

Call/Answer

Home

about this guide

Press the left and right soft keys to open menus and

select options. Use the navigation key

get started

to scroll to

items, and press the center keys to select them.

This guide shows how to locate a menu feature as

follows:

Find it:

This means that, from the home screen:

Start >Call History

Press the

> received call

left soft key

to open the

Start

menu.

Press the navigation keyS to scroll to

# Call History

Call History

Press the navigation key to scroll to a received

call. Press the center key to select the call.

Tip:

and down, and press the side select key to select

items (see page 2 for side key locations).

symbols

. Press the center keys to select

You can press the side scroll keys to scroll up

This means a feature is

network/subscription dependent and may

not be available in all areas. Contact your

service provider for more information.

This means a feature requires an optional

accessory.

SIM card

Caution:

away from static electricity, water, and dirt.

Yo u r Subscriber Identity Module (SIM) card contains

personal information like your phone number and

contacts entries. It can also contain your voicemail,

text message, and Internet access settings. If you put

your SIM card in another device, that device uses your

phone number.

Turn off your device and remove your battery before you install or remove a SIM card.

Don’t bend or scratch your SIM card. Keep it

get started

memory card

Note:

A memory card is not included with your

device. It is sold separately.

You can use a removable microSD memory

card to store music, pictures, videos, and other

files. To open the file list, press

Storage Card

supports, check

Caution:

device is using or writing files on it.

. For the maximum card size your device

www.motorola.com/support/Q9

Do not remove your memory card while your

get started

Start >File Manager

Open the memory slot cover by gently lifting the

cover away from the device as shown. The cover

remains attached to the device.

Insert the memory card into its slot, with the

card’s metal contacts facing the front of the

device.

Put the memory slot cover back in place and push

it to close it. The cover clicks into place.

battery

battery use & safety

IMPORTANT: HANDLE AND STORE BATTERIES PROPERLY TO AVOID INJURY OR DAMAGE.

battery issues arise from improper handling of

batteries, and particularly from the continued use of

damaged batteries.

Most

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.

• Don’t let the phone or battery come in contact with water.

phone’s circuits, leading to corrosion. If the

phone and/or battery get wet, have them

checked by your carrier or contact Motorola,

even if they appear to be working properly.

• Don’t allow the battery to touch metal

If metal objects, such as jewelry, stay

objects.

in prolonged contact with the battery contact

points, the battery could become very hot.

• Don’t place your battery near a heat

Excessive heat can damage the

source.

phone or the battery. High temperatures can

cause the battery to swell, leak, or

malfunction. Therefore:

Water can get into the

•

not

dry a wet or damp battery with an

appliance or heat source, such as a hair

dryer or microwave oven.

•

Avoid leaving your phone in your car in

high temperatures.

DOs

• Do avoid dropping the battery or phone.

Dropping these items, especially on a hard

surface, can potentially cause damage.

• Do contact your service provider or Motorola if your phone or battery has been damaged from dropping or high temperatures.

IMPORTANT: USE MOTOROLA ORIGINAL PRODUCTS FOR QUALITY ASSURANCE AND SAFEGUARDS.

authentic Motorola batteries from non-original or

counterfeit batteries (that may not have adequate

To aid consumers in identifying

get started

safety protection), Motorola provides holograms on its

batteries. Consumers should confirm that any battery

they purchase has a “Motorola Original” hologram.

Motorola recommends you always use Motorola-branded batteries and chargers.

mobile devices are designed to work with Motorola

batteries. If a message such as

Unable to Charge

appears, take the following steps:

•

Remove the battery and inspect it to confirm

that it has a “Motorola Original” hologram;

•

If there is no hologram, the battery is not a

Motorola battery;

•

If there is a hologram, replace the battery and

retry charging it;

•

If the message remains, contact a Motorola

Authorized Service Center.

get started

Invalid Battery

Motorola

Important:

damage to the phone caused by non-Motorola

batteries and/or chargers.

Warning:

may present a risk of fire, explosion, leakage, or other

hazard.

PROPER AND SAFE BATTERY DISPOSAL AND RECYCLING

Proper battery disposal is not only important for

safety, it benefits the environment. Consumers may

recycle their used batteries in many retail or service

provider locations. Additional information on proper

disposal and recycling may be found on the Web:

Disposal:

in accordance with local regulations. Contact

your local recycling center or national

Motorola’s warranty does not cover

Use of a non-Motorola battery or charger

•

www.motorola.com/recycling

•

www.rbrc.org/call2recycle/

Promptly dispose of used batteries

(in English only)

recycling organizations for more information on how to

dispose of batteries.

Warnin g:

they may explode.

Never dispose of batteries in a fire because

install the battery

charge the battery

New batteries are not

fully charged. Plug the

battery charger into

your device and an

electrical outlet. Your

device might take

several seconds to

start charging the battery. When finished, your display

shows a full battery icon

You can also charge your battery with a

plugged into a computer, unless your battery is

completely drained. Use a wall charger or car charger

for completely drained batteries. Install the software

from your Getting Started disc onto your PC before

you try to charge your device through USB port. Plug

the cable into a powered USB hub or port, since some

USB devices (such as keyboards) might not supply

enough power for charging.

USB cable

get started

conserve battery life

To set how long your device waits before the

backlight

backlight is off, the display is visible but dim.

Your device has a light sensor that tells it when you’re

in a dark place. You can tell your device to use the

backlight

To close unused programs, from the home screen,

press and hold

then select

End Task

turns off, press

Power Management >Backlight time out on battery

only when it’s dark

Power Management >Smart Backlight >Enable

Task Manager

, or press

Menu >End All Tasks

Start >Settings

, press

to open the quick options menu,

. Select a program and press

get started

. When the

Start >Settings

turn it on & off

To turn on your device

press and release

If prompted, enter your

four-digit unlock code.

Tip:

If your device does

not turn on, take your battery out, put it back in, and

try again.

To turn off your device

3 seconds, then

, press and holdO for

release

it.

make a call

From the home screen, enter a phone number and

press

To voice dial, see page 40.

to make a call.

answer a call

store a phone number

When your device rings and/or vibrates, press N to

answer. To hang up, press

•

If you are busy when a call comes in, press

Ignore

to send the call directly to voicemail.

•

To put a call on hold, pressN. To return to

the call, press

•

If you are on a call and another call comes in,

you can press

directly to voicemail or press

and put the current call on hold (press

switch between the two calls).

again.

Ignore

to send the new call

to answer it

Find it:

Tip:

isn't in your list of contacts, you can create a contact

from

Menu>Save to Contacts

Start >Contacts

Choose whether the contact will be stored on

your device (Outlook contact) or your SIM card.

Contacts on the SIM card can only include a

name and number.

Enter information for the contact.

Note:

While you are entering the number, you

can tell your device to pause and then dial more

digits (such as a voicemail password or PIN).

Menu >Insert Pause

Press

(shows as a

device to prompt you before dialing the remaining

digits (shows as a

contacts stored on your SIM card.

If you get a call or message from someone who

Call History

, then press

) or press

, or from the message by pressing

New

to insert a 2-second pause

Menu >Insert Wait

Insert Wait

to tell your

does not work for

get started

call a stored number

Find it:

Your device calls the contact’s default number.

Tip:

select the contact to open the other numbers. To dial a

number, scroll to it and press

Start >Contacts

Scroll to the number.

PressN.

If you stored more than one number for a contact,

your phone number

To view your phone number, press

Call Options

get started

Start >Settings >Phone

tips & tricks

From the home screen

use shortcuts:

To... Do this...

lock keypad

open recent calls

open your music, messages, and more

open quick options

(shown on page 20), you can

PressX, thenf.

PressN. To return a call, use

the navigation key to scroll to the

call, then press

Use shortcut keys to access your

music

phonebook

messages

browser

Press and hold X.

[

, camerae,

, and Web

, calendard,

To... Do this...

play music or games on an airplane

To keep using your games and

music on a flight, turn off your

network and Bluetooth®

services. Press and hold

the quick list appears, then select

Wireless Manager >All

tips & tricks

until

basics

Start

Home Service

No Appointments 12/31/2009 - 1/1/2010

0000

12:00 PM

12/31/09

Contacts

Center Key

NavigationLeft Soft

Key

Right Soft Key

Browser Back

Enter

Caps

Voice Recognition

CameraMultimediaSpace

Alt

Calendar

Contacts

See page 2 for a basic device diagram.

display

The home screen appears when you turn on the

device. To dial a number from the home screen, press

number keys and

Note:

Your home screen may look different than this

one.

basics

Soft key labels show the current soft key functions.

For soft key locations, see page 2.

Press the navigation key

scroll to basic menu items or text in the home screen.

Press

to return to the home screen.

up, down, left, or right to

Status indicators can appear at the top of the home

screen:

GPS

Voicemail

Home Service

Message

Bluetooth

12:00 PM

12/31/09

0000

No Appointments 12/31/2009 - 1/1/2010

Start

Roam

Call

Forward

1 GPS Indicator

Global Positioning Service is enabled or

active .

Profile

Shows when your device’s

Contacts

Battery

Level

Signal

Strength

2 Voicemail Indicator –

have new voicemail.

3 Message Indicator –

receive a new

message.

4 Bluetooth® Indicator –

Bluetooth power is on.

5 Call Forward Indicator –

forwarding is on.

6 Roam Indicator –

device is seeking or using a network

outside your home network. Other indicators can

include:

home GPRS

EDGE

Shows when you

e-mail or :text

Shows E when

Shows D when call

Shows G when your

)

roaming GPRS

HSDPA

basics

7 Profile Indicator –

Press

to open the

sub-menu.

Flashing cursor

indicates insertion point.

Press

to switch entry modes. For indicator

descriptions, see the following section.

Send

Text Messages To :

0/160

Silent

set to

appears when the ring style profile is

Automatic

Note:

A % appears when the speakerphone is on

(see page 39).

8 Battery Level Indicator –

battery charge level. Recharge the battery when

your device shows one or two bars.

9 Signal Strength Indicator –

strength of your network connection.

Letters or arrows can indicate when your phone is

using a 3G

connection to transfer data.

Shows when your ring style is

(Q) or

Vibrate

(<). No indicator

Vertical bars show the

Shows the

, GPRSf, HSDPA_, or EDGE\

text entry

You can enter text and numbers using the keypad.

When you select a field that requires text or numbers,

basics

Normal, Outdoor

the device automatically selects the appropriate entry

mode. An indicator at the top right of the display

shows the entry mode you are currently using.

Pressb in a text

entry view to select an

entry mode:

entry modes

Enters the large character on each key

(such as

To enter capital letters

switch to all capitals (

(

Enters the small symbol or number on the

next key pressed (such as

to the previous text entry mode.

Enters the small symbols and numbers on

the keys until you press

Your device automatically chooses

entries that only allow numbers, like phone

numbers.

), or one capital (Â).

, pressk to

), no capitals

), then returns

again.

for

•

delete

one character, pressD. Hold D

to keep deleting.

•

To start a new line, pressj.

•

To enter the number or character above the

letter on each key, press the Alt key

Press

special characters and foreign alphabet

characters, press

Shift key

twice to lock It. To enter other

followed by the

text prediction

As you enter letters, your device might try to

the word. For instance, it might predict “program”

when you enter “prog”.

To accept the prediction, press

alternate predictions, hold

after your characters (such as “prog”), press

turn off text prediction, press

and uncheck

Settings

Text Prediction

right. To open

down. To enter a space

Start >Settings >Text Input

predict

. To

basics

To turn off

Volume Up

Volume Down

Back Key

Side Select Key

clear its memory of the words you’ve used, go to the

home screen and press

text prediction

, change its language, or

Setup

volume

When you are

not on a call,

hold the side

select key to

master

show

, then

volume

press the volume keys to adjust it. Master volume

controls all sound except the other caller’s voice on

phone calls.

When you are in a phone call, press volume up/down

keys to adjust the

•

Need to change profiles on the fly? On the

home screen, scroll to and select

Choose from

other caller’s voice volume

basics

Normal, Silent, Vibrate

Profile

and others.

•

Want to turn off a sound? Press

Sounds

. Highlight the desired item and select

the sound you want to associate with that

item.

Tip:

You can silence the ringer volume instantly when

an incoming call comes in—just use the

side scroll keys to turn the ringer off.

Start >Settings

task manager

Want to open a list of programs that are running

(active) on your device? Use the Task Manager to

open the program list, or stop a specific program from

running.

Find it:

open the quick options menu, then select

Tip:

select a program and press

On the home screen, press and holdX to

Need to stop running a program? In

End Task

, or press

End All Tasks

Task Manager

Note:

If you want to completely remove a program

from your device, from the home screen, press

Settings >Remove Programs

lock & unlock device

To prevent accidental keypresses

keypad: press

To keep others from using your device

a password and lock your device:

From the home screen, press

Security >Device Lock

Tip:

when you’re not using it, check the

unused for

Choose a password type that is either simple

(4-digit number) or strong alphanumeric (a

hard-to-guess password with at least 7

, thenf.

If you want your device to lock automatically

checkbox, and choose the lock delay.

, you can lock your

, you can set

Start >Settings

Prompt if device

characters, including uppercase and lowercase

Start

letters, numerals, and punctuation).

Tip: Choose a password you will remember

Without your password, you can reset your

device, but it will result in the loss of your

personalized settings and all content stored in

device memory. To perform a hard reset, hold

down the center key

turning the device on.

Enter and confirm your password.

Press

Done

To lock your device

Quick List

opens. Then, select

Unlock

changes to

To unlock your device

password. Your device uses

password.

for 5 seconds while

, press and hold X until the

Lock

. Your le ft soft key

, press

Unlock

and enter your

if you have not set a

basics

Note:

You can make emergency calls on a locked

device (see page 57). A locked device still rings or

vibrates for incoming calls or messages,

not need to unlock it to answer

basics

and you do

personalize

profiles

Each profile uses a different set of sounds, ring styles,

earpiece volume settings, or vibrations for incoming

Outdoor

calls and other events. For example, the

volume is much louder than the

Here are the profiles you can choose:

Normal

profile

profile.

Note:

The

Automatic

profile is the same as

that it automatically switches to

stored in your Calendar.

To choose your profile:

Find it:

Profile:

On the home screen, scroll and select

> profile style name

Normal

Vibrate

during any event

, except

Normal Vibrate Automatic

Silent Outdoor

Indicators can appear at the top of your home screen

Silent

for the

the speakerphone is on (see page 39).

(Q) and

Vibrate

(<) profiles. A % means

change ring tones

You can change the ring tones for incoming calls and

other events.

Find it:

Note:

effect when using the

Start >Settings >Sounds

Changes made to the alert settings will have no

Silent

profile.

personalize

Scroll and highlight the sound you want to

change, then press the navigation key

left to change it.

Press

Done

to save the sound setting.

Note:

If you download a sound file for a ring tone,

it does not automatically save in the Sounds

location. To move your sound file, press

My Documents

Manager

want to copy to the Sound location, press

Copy to

File

sound file is not located in the My Documents

folder, go to the folder where the sound file is

stored and copy it to the Sounds folder.

. Highlight the sound file you

and select

Application Data >Sounds

right or

Start >File

. If the

Menu >

Time Zone

, use the navigation keyS to select

your time zone.

Note:

Update your time zone when you travel, to

make sure your device’s calendar events appear

at the right time.

Date

, edit the month, day, or year.

Time

, edit the hour, minute, and second.

Press

Done

to save the clock and date settings.

You can specify the date and time style by changing

the regional settings. Press

Settings

Start >Settings >Regional

time & date

Your service provider usually sets the time and date on

your device. To change it manually:

Find it:

Start >Clock & Alarm >Date and Time

personalize

home screen

Set a photo or picture as a wallpaper (background)

image or change your layout and color scheme on your

home screen.

Find it:

Start >Settings >Home Screen

options

Home Screen

Layout

Color Scheme

Background

Image

Time out

Select a layout for the home screen.

Select a color scheme for the display.

Select a picture for your wallpaper

Default

image, or

Select the time interval before the

display returns to the home screen, or

Never

for default wallpaper.

change background image

Want to copy an image from your PC to your device to

use as a background image?

Note:

Your PC needs Microsoft® Windows®

Mobile Device Center (on a PC running

Windows Vista) or you need to install

Microsoft ActiveSync on your PC as described on

page 76.

Connect the device to your PC.

On your PC, copy the image file you want. The file

format needs to be .gif, .jpg, or .bmp.

In ActiveSync on your PC, select Explore and

double-click My Windows® Mobile device.

Double-click My Documents, then double-click

My Pictures and paste the image into that folder.

Note:

If you download a picture file for a

wallpaper, it might not automatically save in the

My Pictures

folder. To move your picture file, press

Start >File Manager >My Documents

file you want to copy to the My Pictures location,

Menu >File >Copy to

press

My Pictures

My Documents

. If the picture file is not located in the

folder, go to the folder where the

. Highlight the picture

and select

My Documents

personalize

picture file is stored and copy it to the

folder.

My Pictures

backlight

Your device automatically adjusts the display

brightness when you move between bright and dark

environments.

To save battery life, your backlight turns off when

you’re not using your device. The backlight turns back

on when you press a key. To set how long your device

waits before the backlight turns off:

Find it:

on battery

Start >Settings >Power Management >Backlight time out

third-party applications

Third-party applications, or add-on programs, can

include e-mail, security, mobile office, and productivity

software. These products can typically be downloaded

personalize

and installed immediately. Compatible commercial and

free applications are available on the Internet. For

more information, visit the downloads catalog on the

Motorola Support Web site at:

www.motorola.com/consumer/support

service provider’s Web site.

Note:

Applications written for previously released

devices or older versions of Windows Mobile may not

function reliably on this device. Contact the application

provider to check compatibility before installing the

application on this device.

, or visit your

more personalizing

features

language

Set menu language:

Press

Start >Settings >Regional Settings

Note:

You need to turn your device off and on again

for the changes to take effect.

Tip:

While you enter text (such as in a text

message), your device suggests words. To change

the language for these suggestions, press

Languages

accessibility

You can set system font size, multipress timeout,

confirmation timeout, and in-call alerts:

Press

in the text entry screen.

Start >Settings >Accessibility

features

ring vol ume

Press

Start >Settings >Profiles

Highlight the desired profile, then press

Under

Ring Volume

, press the navigation keyS left or

right to adjust the volume for that profile.

Shortcut:

back key on the right side of the device (see page 2)

to show the ring volume, then press the

side scroll keys to adjust it.

Tip:

when an incoming call comes in--just use the

side scroll keys to turn the ringer off.

In the home screen, press and hold the

You can silence the ringer volume instantly

Menu>Edit

personalize

features

sounds

features

master reset

To change the default sounds for your ring tone,

reminders, new messages, alarm clock, or keypad

controls:

Start >Settings >Sounds

Press

Note:

Changes made to the alert settings will have

Silent

no effect when using the

owner information

It’s a good idea to enter and check your owner

information. It lets someone return the device to

you if you lose it:

Start >Settings >Owner Information

Press

personalize

profile.

To return your device to original settings: Press

System Tools >Master Reset

The default master reset code is

Master reset does not reset the unlock code,

security code, and lifetime timer.

master clear

Caution:

have entered (including contacts and calendar

events) and content you have downloaded

(including photos and sounds) stored in your

device’s memory. After you erase the information,

you can’t recover it.

Press

The default master reset code is

Master clear erases all information you

Start >System Tools >Master Clear

000000

Start

(6 zeroes).

calls

To make and answer calls, see page 16.

turn off a call alert

You can use the side scroll keys to turn off the ringer

before answering the call.

answer options

To u s e

any key

to answer an incoming call, press

Settings >Phone >Call Options >Any key answer

Start

recent calls

Your device keeps a list of incoming and outgoing

calls, even for calls that didn’t connect. The most

recent calls are listed first. The oldest calls are deleted

as new calls are added.

Find it:

Highlight a call, then:

Start >Call History

•

To call the number, press N.

•

To open call details (like time and date), press

, press

from the

•

options

Find Contact

Send Text

Message

the center key

To open

Menu Options

Call History

view. This menu includes:

Find this phone number in your

Send a text message to this phone

number.

calls

Contacts

options

E-mail

View Timers

Delete/ Delete

List

Save to

Contacts

Send MMS

Filter

Send an e-mail message to this

contact.

View the call times for this call and all

calls.

Delete this call from the Call History.

Save this number to a contact.

Send a message to this number.

Filter all calls in the Call History list.

For example, if you filter the list for all

Missed Calls, it will only show the

incoming phone calls that you did not

answer.

calls

redial

PressN from the home screen to open the

calls list.

Highlight the entry you want to call, then press

If you hear a

Number Busy

number. When the call goes through, your device

rings or vibrates one time, shows

connects the call.

busy signal

appears, press N to redial the

and

Call Failed,

Redial Successful

, and

view missed calls

Your device keeps a record of your unanswered calls.

Press

Start >Call History

Press

Menu >Filter >Missed Calls

caller ID

Calling line identification (caller ID) shows the

phone number for an incoming call on your

home screen.

Your device shows the caller’s name and picture when

Incoming Call

they’re stored in your contacts, or

caller ID information isn’t available.

You can set your device to play a distinctive ringer ID

for specific entries stored in your contacts (see

page 57).

when

emergency calls

Your service provider programs one or more

emergency phone numbers, such as 911 or 112, that

you can call under any circumstances, even when your

device is locked or the SIM card is not inserted.

Note:

Check with your service provider, as emergency

numbers vary by country. Your device may not work in

all locations, and sometimes an emergency call cannot

be placed due to network, environmental, or

interference issues. Do not solely rely on your

wireless device for essential communications, such as

medical emergencies.

Press the keypad keys to dial the emergency

number.

PressN to call the emergency number.

GPS & emergency calls

When you make an emergency call, your

device can use Global Positioning System

(GPS) satellite signals to tell the emergency response

center your approximate location.

The GPS feature has limitations, so always tell the

emergency response center your best knowledge of

calls

your location. Remain on the device for as long as the

emergency response center instructs you.

might not work

GPS

emergency response center does not process GPS

location information. For details, contact your local

authorities.

Your phone can also use your location to help with

other programs (such as programs that provide

directions).

for emergency calls if your local

GPS performance tips

For best results:

•

Go outside and away from underground

locations, covered vehicles, structures with

metal or concrete roofs, tall buildings, and

foliage. Indoor performance might improve if

you move closer to windows, but some

window sun shielding films can block satellite

signals.

calls

•

Move away from radios, entertainment

equipment, and other electronic devices that

might interfere with or block GPS satellite

signals.

international calls

If your service includes international dialing,

press and hold

international access code (indicated by

the keypad keys to dial the country code and phone

number.

to insert your local

). Then, press

speed dial

You can use speed dialing in two ways: quick access

for up to 98 phone numbers and shortcuts to features

found in the Start menu including e-mail, calendar, and

Bluetooth® Manager.

To access speed dial entries, press and hold the

single-digit speed dial number for one second. If the

speed dial is two digits, press the first digit, then

press and hold the second digit. The device dials the

phone number, opens a new e-mail message, or goes

to the Web page.

phone numbers

You can set the speed dial to call the entries in your

device’s contact list:

Press

Start >Contacts

Scroll to the desired contact and press the

center key

Select the phone number or e-mail address for

which to create the speed dial.

Press

Menu >Add to Speed Dial.

In the

Keypad Assignment

, select the speed dial

number to use.

Note:

Speed dial 1 is reserved for calling your

voicemail.

Press

Done

delete

a speed dial entry, press

scroll to the entry, then press

Start >Speed Dial

Menu >Delete

menu shortcuts

You can set a shortcut to open an application on your

device:

Press

Start

Scroll to the icon of the application you want a

shortcut for and press

In the

Keypad Assignment

to use.

Press

Done

Menu >Add Speed Dial

, select the shortcut number

calls

Note:

To delete a shortcut, press

to the shortcut, then press >

provider might add a

delete.

Voicemail

Start >Speed Dial

Menu >Delete

shortcut you cannot

, scroll

. Your service

contact for your voicemail number (see page 17) and

use the contact to call your voicemail.

three-way calling

voicemail

Note:

Your service provider may include additional

information about using this feature.

Your network stores the voicemail messages

you receive.

receive

When you

shows the voicemail message indicator

check

Press and hold

Note:

You can’t store a pause (p) or wait (w) character

in your voicemail number. If you want to store a

voicemail number with these characters, create a

a voicemail message, your device

voicemail messages:

calls

While connected to a call:

Place your current call on hold by pressing

Enter the number of the other person you wish to

connect to a three-way call and press

Once you are connected to the other person, you

Swap

can press

press

If you

receive a second call

call:

•

To answer the second call and put the first call

on hold, press

to switch between the calls, or

Menu >Conference

to combine them.

while you are already on a

Answer

. Then, you can press

Swap

to switch between the calls, or press

Conference

•

To send the second call to your voicemail,

press

to combine them.

Ignore

handsfree calls

Note:

The use of wireless phones while driving may

cause distraction. Discontinue a call if you can’t

concentrate on driving. Additionally, the use of

wireless devices and their accessories may be

prohibited or restricted in certain areas. Always obey

the laws and regulations on the use of these products.

You can use your device’s handsfree speaker on calls

without holding the device to your ear.

During a call, press

speaker. A

speaker is on. To turn it off, press

call.

at the top of your display indicates the

to turn on the handsfree

again or end the

Note:

The handsfree speaker won’t work when your

device is connected to a car kit or headset.

To activate a

speakerphone

press

Note:

and then press

Off

connected external

during a call, pressh or

Menu >Speakerphone On

With a Bluetooth® headset press

Menu >Speakerphone On.

Menu >Handsfree

call times

Network connection time

the moment you connect to your service provider's

network to the moment you end the call by

pressing

ringing.

The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your

. This time includes busy signals and

is the elapsed time from

calls

service provider. For billing information, contact your service provider.

features

open call timers

Press

Start >Call History

Timers

reset call timers

To reset all call timers to zero (0), except for the

Lifetime calls

timer:

Press

Start >Call History

then press

calls

, then press

Menu>Reset Timers

Menu>View

Menu>View Timers

more calling

features

call forwarding

Set up or cancel call forwarding:

Press

Start >Settings >Phone >Call Forwarding

Note:

If you choose

seconds your device waits before it forwards a call.

voice dial

To voice dial, press and hold h in your home

screen. When prompted, say “Call,” followed by a

number or contact name.

No Reply

, you can set how many

features

TTY calls

Set up your device for use with an optional

TTY device:

Start >Settings >Phone Accessibility >TTY

Press

Note:

A teletypewriter (TTY) is a communication

device used by people who are hard of hearing or

have a speech impairment. TTY does not work from

one mobile device to another.

call a phone number in a message

E-mail or text messages can contain phone

numbers that have an underline, like a Web site

hyperlink. To dial one of these numbers, scroll to it

and press

calls

e-mail & messages

To set up e-mail on your MOTO Q™ 9h, refer to your Quick Start Guide. If you have problems setting up e-mail or synchronizing www.motorola.com/support/Q9

Customer Support Center at 1-800-657-7576 (United

States and Canada) or 1-888-390-6456 (TTY/TDD

United States for hearing impaired).

, please visit

or call the Motorola

receive & read messages

When you receive a message your device

plays an alert and shows a message indicator,

such as

Find it:

Start >Messaging

> e-mail account.

e-mail & messages

If a list of messages does not appear

Folders >Inbox

Menu>Folders

To read a message:

scroll to the message and press the center key

open it.

When you have a message open

response below the message text. To copy/paste

message text or choose other options, press

. To return to the folder list, press

Press the navigation keyS to

, press

, you can enter a

message attachments

If an e-mail has Microsoft® Word, Excel, or

PowerPoint files attached, you can open and edit them

Office Mobile

using

attachments, or extract .zip file attachments.

. You can also view .pdf file

Download the attachment, then select the file and

follow the prompts to open it. When the document

opens, you can move around the page using the

navigation key

•

Excel spreadsheets: Select cells and enter

numbers or text. Press

save, cut, copy, paste, find, delete, and more.

•

PowerPoint slide shows: Press the left softkey

to switch between notes, outline and slide

views. Press

copy, paste, find, delete, and more.

•

Word documents: Type numbers or text into

the document. Press

cut, copy, paste, find, delete, and more.

transfer

use Microsoft® ActiveSync or Windows® Mobile

Device Center.

for options like

for options like save, cut,

for options like save,

attachments to your computer for editing,

message options

To delete, save, reply, or forward the messages, use

these quick steps from the Inbox with a message

selected or when viewing a message:

•

To delete, press

messages in a row, scroll to the top message

you want to delete, then select

Select Messages

and then press

•

To reply, press

message and press

•

To forward, press

the message and press

•

To create a contact card for the sender,

highlight the sender and press the

center key

Tip:

Need to check your e-mail right now? Press

Messaging

. Select the account to send and receive

Delete

, choose

Delete

Menu>Reply

Send

Menu >Reply >Forward

Save

. To delete multiple

All, All Below

Send

Reply All

,or

Several

. Enter the

. Enter

Start

e-mail & messages

messages and press

connects to your Internet e-mail server and sends and

receives your messages. To stop this process, press

Menu >Stop Send/Receive

Menu >Send/Receive

. The device

send a message

You can send three types of messages: SMS

(text messages), MMS (multimedia

messages), and e-mail messages.

Find it:

To send a message:

Start >Messaging >Messages

Press

Menu>New

For e-mail, in To, Cc, and/or

addresses or names from your Outlook contacts

(as you enter a contact name, suggestions appear

in a box below the To field). Insert a semicolon (;)

between multiple numbers or addresses.

or e-mail account

Bcc

, enter e-mail

e-mail & messages

For text messages, enter a phone number or

contact name. As you enter a contact name,

suggestions appear in a box below the To field.

Tip:

You can quickly enter phone numbers or

e-mail addresses from your contacts. In

press

Then select the recipient's phone number or

e-mail address.

Use the keypad to compose a message.

To i ns e rt

or MMS message, press

Note

need to record it. Press

and then press

To copy or cut

want, then press

paste the text, press

and select a recipient from the list.

a picture, voice note or file in an e-mail

Menu >Insert >Picture, Voice

,or

File

. If you insert a voice note, you also

Record

, speak, press

Done

message text, press

Copy/Paste >Select Text

, scroll over the text you

CopyorMenu >Copy/Paste >Cut

Menu >Copy/Paste >Paste

Stop

. To

To set the priority

Menu >Message Options

press

To c an ce l

Press

Send

Tip:

In an e-mail or MMS message, you can insert

picture, voice note or file

the message area press

File

Note

Note:

If you select to insert a voice note into the

message, you will also need to record it.

Record

Press

microphone. When finished speaking, press

and then

To set the priority for an e-mail message, press

Message Options

To cancel a message, press

for an e-mail message,

a message, press

and start speaking into the device's

Done

Menu >Cancel Message

in the message, on

Menu >Insert >Picture

Menu >Cancel Message

Voice

Stop

global address look up

From your device, you can search the global address

list (GAL) stored on your company's Exchange Server.

This means that you can find a contact’s phone

number or e-mail without having to store the

information directly to your device.

Note:

GAL information can only be viewed during a

data transfer session; the entire GAL cannot be stored

for viewing offline.

GAL Lookup can be found from

Company Directory. Company Directory

Calendar

and

Speed Dial

for a contact:

Press

Start >Contacts

In the contact list, press

Enter search criteria and press

. Here’s how to use GAL to search

Contacts

is found in

Menu >Company Directory

and

Messaging, Phone

e-mail & messages

Scroll through the list of entries that appears.

When you locate your contact, press

a call.

Note:

Although the entire GAL cannot be stored

on your device, once the contact is found, you can

add the single contact to your contact list.

Tip:

You can also choose to send a message, SMS or

e-mail to a contact found using GAL. In a new

message or e-mail, press

you locate the contact to send a message, highlight

and select it. The e-mail information is populated into

To:

field.

the

e-mail & messages

Menu >Company Directory

to make

. When

messaging quick reference

Note:

Some features might not work if you set

up your e-mail account manually (without the

e-mail setup wizard).

features

send text message

Press

Start >Messaging >Messages

New

press

, then

features

create and send e-mail

Press

Start >Messaging

New

press

Note:

You need to have your e-mail set up to send

an e-mail (refer to your Quick Start Guide).

To add a picture, voice note, or file to an e-mail

message, open the message area and press

Insert >Picture,Voice Note

Tip:

You can save a draft of a message that you are

composing to finish and send later. Press

. A draft of the message is stored in the Drafts

to Drafts

folder of the account you are in.

> e-mail account, then

,or

File

Menu >Save

features

create and add an e-mail signature

Press

Start >Messaging

Menu >Tools >Options >Signatures

Scroll to the account for which you are creating the

signature. Select

Signature

box, enter your signature, and press

Tip:

To insert a signature in every message you

send, select

a signature is inserted only in new messages.

read new messages

To quickly view new messages, select the

message notification area on the home screen.

> e-mail account, then press

Use signature with this account

Include when replying and for warding

. Select the

Done

. Otherwise,

e-mail & messages

features

view attachment

features

reply, reply all or forward messages

While viewing the message, use the

center key

Note:

that are supported by the device.

read old messages

Press

Icons next to each message show if it is

unreadJ, attachmentR.

to select the attachment.

You can view attachments only for file types

Start >Messaging

> e-mail account

readH,

urgentK, or has an

e-mail & messages

From your Inbox or an open message, press

Menu>Reply, Reply All

Tip:

If you are replying to an e-mail in the e-mail

account, you will send less data if you do not edit

the original message. This may reduce data transfer

costs based on your rate plan.

, or

Forward

features

download message objects

features

download complete e-mail messages

If an e-mail message includes an

attachment, when you open the message,

the name of the attachment will appear highlighted.

To download the attachment, select the highlighted

attachment name. The attachment is downloaded

the next time you synchronize or connect to your

e-mail server.

Note:

If there are multiple attachments in the

message, only the selected attachments are

downloaded.

insert a media object in an e-mail

To add a picture, voice note, or file in an e-mail

message, in the composing message area press

Menu >Insert >Picture, Voice Note

File

Press

Start >Messaging

to the message and press

Message

The complete message is retrieved the next time

you synchronize or connect to your e-mail server

and send and receive e-mail.

> e-mail account. Scroll

Menu>Download

e-mail & messages

features

mark a folder for synchronization

features

view status of sent e-mail

When you synchronize your e-mail account

with your PC, the same Inbox folders that are in

Outlook on your PC are created on your device.

Start >Messaging

Press

Menu >Folders >Menu >Show all Folders

Manage Folders

Highlight each folder you want to synchronize and

Sync

press

Once all folders have been selected, press

opens the

folders will be synchronized during the next sync

session.

Note:

available for sync.

Only e-mail folders stored on the server are

e-mail & messages

> e-mail account, then press

Manage Folders

view, where the marked

, and press

Done

. This

Press

Start >Messaging

Menu >Folders >Outbox

press

Messages in the

a message, scroll to it and press

receive e-mail

If your device is set up to automatically

check for new messages, your device will show

when a new message arrives.

Press

delete e-mail

From the Inbox or an open e-mail message, press

Menu >Delete

manually send and receive e-mail

Press

press

to open the inbox.

Start >Messaging

Menu >Send/Receive

> e-mail account, then

Outbox

have not been sent. To send

> e-mail account, then

Menu >Send/Receive

features

call a phone number in e-mail

Highlight a phone number in a message and

press

move e-mail to personal folder

After you read the e-mail, press

delete a mail account

Press

then press

Note:

Exchange server e-mail accounts.

empty deleted items folder

Press

Start >Messaging

Menu >Delete

You cannot delete your

Start >Messaging

Folders

, scroll to

Delete All

Deleted items

Menu >Move

, scroll to the e-mail account,

Text Messages, MMS

> e-mail account, press

, then press

> folder.

, or

instant messaging

To use instant messaging (IM):

Find it:

Follow the prompts to accept the

conditions and sign into an account. For more details,

visit

Start >Windows Live >Sign in to Windows Live

get.live.com/wl/all

Windows Live

terms and

e-mail & messages

entertainment

take & send a photo

Presse to open the camera viewfinder:

Pictures & Videos

IMAGE

AREA

877

1.0x

Thumbnails

Tip:

In the camera viewfinder, press

picture settings such as

resolution, zoom, white balance

Point the camera lens at the photo subject.

entertainment

mode, brightness

, and

to adjust

flash

Presse or the center keys to take a photo.

Your device saves the picture and shows it in the

viewfinder.

Close the viewfinder or open the camera options

menu.

, or select

. You can open

Start

Send

and

To close the viewfinder, press

your stored picture by pressing

Pictures & Videos

To open other camera options, press

•

To delete the photo and return to the active

viewfinder, select

•

To send the photo,

select

then choose an e-mail account.

Delete

Send via Multimedia Message

•

To send the photo with e-mail, select

E-mail

•

To send the photo with Bluetooth® wireless,

Send via Bluetooth

select

•

To use the picture as the home screen, select

Use as Home Screen

•

To edit the picture, select

•

To view image properties, like the filename,

Properties

select

•

To view picture option, select

Note:

To open your stored pictures, press

. Select the picture to view and press

& Videos

Tip:

To view pictures located in a folder other than the

default pictures folder, including a storage card, press

Start >Pictures & Videos

the folder that contains stored pictures.

, then press

Edit

Menu >Folders

Options

Send

Start >Pictures

View

, and select

self portrait

Press e to activate the camera.

Press

Menu>Mode >Timer

Presse to start the 5 second delay.

Aim the camera lens at yourself.

When you hear the camera shutter sound, your

device takes the photo and shows it in the

viewfinder.

picture options

In the picture viewfinder press

Picture Options Menu

the

option

General

Slide Show

. This menu can include:

Determine default picture sizes for

e-mail and rotating picture settings.

Select default slide show settings.

Menu >Options

to open

entertainment

option

00:05 43:20

Stop

Pictures & Videos

Pause

VIDEO

AREA

Remaining recording time Current recording length

Camera

Video

Select default locations to store

pictures, filename prefixes, and image

compression.

Determine audio settings and time

limits for video files.

entertainment

record & play video clip

record a video clip

Find it:

Tip:

settings such as

balance

, then

Menu >Video

In the video viewfinder, press

brightness, quality

Point the camera lens at the photo subject.

to adjust video

, and

white

Presse or the center keys to begin

recording a video. The viewfinder shows what the

video is recording.

Press

Stop

to end recording the video altogether,

Pause

or press

continue recording.

Note:

device. To view them, press

Select the video to view and press

center key

Tip:

To view videos located in a folder other than the

default video folder, including a storage card, press

Pictures & Videos

the folder that contains the stored videos.

to pause recording and

Videos are automatically stored in your

, then press

Menu >Folder

Resume

Start >Pictures & Videos

Play

or the

, and then select

Start

video options

In the video viewfinder press

video options menu:

option

Camera

Video

Note:

this menu, however these settings are specific to

picture files only.

Select default save locations, video

filename prefixes, and image

compression.

Determine audio and time limit

settings for video files.

General

and

Slideshow

Menu >Options

options are also available in

play a video clip

Find it:

Start >Pictures & Videos

> video clip >

to open the

Play

entertainment

The video clip plays in the

00:00 70%

Now Playing

Windows Media

Tip:

To play video in full screen mode, press

. Videos recorded in a low resolution may not play

Screen

in full screen mode.

If a call comes in while watching a video, the video

pauses and a call alert appears. You can choose to

answer the call or ignore it. To continue watching the

movie, select the

Play

button.

Windows Media Player

Menu >Full

video playback options

In the video playback window, press

open the

option

Playback

Video

Network

Library

Skins

Buttons

Video Playback Menu

Determines how the time counter

appears, whether to pause playback

while using another program, and

whether to resume playback after a call.

Options for showing in full screen and

when to scale to fit window.

Selects default network settings for

streaming media.

Determines if the player starts on the

Library

Determine Windows® Media Player skin

theme.

Set playback button mapping.

. This menu can include:

view.

Menu >Options

entertainment

tools

contacts

To store and call contacts, see page 17.

features

search for contact

Enter the first few letters of the contact's name.

Your device searches through the contact list and

shows the name.

edit contact

Press

Start >Contacts

Menu >Edit

, scroll to a contact, then press

features

set ringer ID for a contact

Note:

You cannot store a ringer ID for

SIM Contacts.

To easily identify who is calling you by the ring tone,

you can assign a custom ring tone to each contact.

Start >Contacts

Press

Menu >Edit >Custom Ring Tone

, scroll to a contact, then press

tools

features

set picture ID for contact

Note:

You cannot store a picture ID for

SIM Contacts.

Assign a photo or picture to appear when you

receive a call from an entry:

Start >Contacts

Press

Menu >Edit >Picture

Select a picture, or select

picture for the contact.

Tip:

Want to remove a picture ID? Press

Contacts

, scroll to a contact, press

Menu>Remove Picture

press

set category for contact

Note:

You cannot store a category for

SIM Contacts.

, scroll to a contact, then press

Camera

to take a new

Start

Menu >Edit

, then

features

set category view

Press

Start >Contacts

send contact to another device

Use a Bluetooth® connection to send a contact to

another phone, computer, or device:

Start >Contacts

Press

Menu >Send via Bluetooth

If necessary, your device asks you to turn on

Bluetooth power. Your device searches for

Bluetooth devices. Select the one you want and

press the center key

when the transfer is complete.

For more about Bluetooth connections, see

page 72.

, then press

, scroll to a contact, and press

Menu>Filter

. Your device tells you

Start >Contacts

Press

Menu >Edit >Categories

tools

, scroll to a contact, then press

calendar

features

add new calendar event

Press

Start >Calendar

Note:

To schedule an all-day event, select the

All day event

not occupy blocks of time in the calendar; instead,

they appear in banners at the top of the calendar.

, then press

check box under

Menu>New Appointment

End time

. All-day events do

features

view calendar event

Press

Start >Calendar

•

To open days before or after today, press

the navigation key

•

To quickly open a specific date, press

Menu>Go to Date

•

To open your whole week’s events,

press

Shortcut:

screen. To open event details, scroll to it and press

the center key

calendar event reminder

The default reminder time for tasks and calendar

items is 15 minutes. To change this default:

Start >Calendar

Press

Set Reminders

to open the calendar for today.

left or right.

Week

Today’s events appear on your home

, then press

Menu>Tools >Options

tools

features

send calendar event to another device

Use a Bluetooth® connection to send a calendar

event to another phone, computer, or device:

From the calendar item, press

Select the device to which you want to send the

item.

For more about Bluetooth connections, see

page 72.

respond to a meeting request

You can receive and respond to meeting requests

on your device in a similar manner as you do in

Outlook on your PC.

Start >Messaging

Press

> meeting request

Press

tools

Menu >Decline

> e-mail account

Menu >Send via Bluetooth

Tentative

alarm

Find it:

calculator

Find it:

Start >Clock & Alarm >Alarm 1

Start >Accessories >Calculator

Alarm 2

connections

Bluetooth® wireless

Your device supports Bluetooth wireless pairing (also

called linking or bonding). You can pair your device

with a Bluetooth headset or car kit, or pair your device

with a computer to exchange and synchronize files.

Note:

The use of wireless devices and their

accessories may be prohibited or restricted in certain

areas. Always obey the laws and regulations on the

use of these products.

turn Bluetooth power on or off

If Bluetooth

pair with the Bluetooth device you have used before.

Just turn on the Bluetooth device or move it near your

device.

Power

is On, your device can automatically

To turn on Bluetooth power: Press

Bluetooth Manager >Settings

The Bluetooth indicator

screen.

Note:

To extend battery life, use the previous

procedure to set Bluetooth

Your device will not pair with devices until you set

Bluetooth

Bluetooth devices again.

Power

then toggle

back to ON and pair your device with the

Start >Bluetooth

Status

appears in the home

Power

OFF

when not in use.

Bluetooth ON

pair with a headset or handsfree device

Before you try to pair your device with a headset or handsfree device

Bluetooth power is

, make sure your device’s

and the Bluetooth device is on

connections

and

ready

in pairing or bonding mode (see the

Bluetooth device user’s guide). You can pair your

device with multiple other devices, but only use it with

one headset at a time.

Your device lists the Bluetooth devices it finds within

range.

Press

Start >Bluetooth >Bluetooth Manager >Hands-free

Put the handsfree headset, stereo headset,

keyboard, etc. in pairing mode.

Press

Add

. Your device prompts you to verify the

key.

Bluetooth device is ready. Press

Select the Bluetooth device from the list.

If prompted, enter the Bluetooth device passkey

(such as 0000) and press the

When the Bluetooth devices are paired, an icon

appears on the home screen in the Bluetooth Task

Tr ay .

connections

Tip:

For specific information about the Bluetooth

device you are using with your device, refer to the

instructions that came with it.

send objects to another device

You can use Bluetooth pairing to send e-mail,

contacts, tasks, calendar items, audio, ring

tones, pictures, video, and voice notes from your

device to a computer or other Bluetooth device.

Press

Start >Bluetooth >BT Send Object

Select the object type and object you want to

send.

Tip:

To select an item, press the center keys.

Press

Send

Select the name of the device to send the file.

To cancel sending an item, press

Menu >Cancel

use your device as a PC remote

You can use Bluetooth wireless and your device

as a remote control for your computer. For

example, want to watch a video on your computer and

use your device as a remote control? Use PC Remote

to control when the video plays, stops, or pauses.

On your computer, turn Bluetooth power on.

On your device, press

If necessary, press

power.

Press

Add

On your computer, right-click on the Bluetooth

indicator

corner of your display. Select

Bluetooth Setup Wizard

In the wizard, indicate that you know the service

you want to use, and you want to find a Bluetooth

device that provides the service. Select Next.

in the system tray in the lower right

Start >Bluetooth >BT PC Remote

Yes

to turn on Bluetooth

In the next window, choose Human Interface

Device or PC Remote and select Next.

In the next window, make sure that

“Show all devices” is chosen in the pull-down

menu. Your computer should find your

“SmartPhone.” Make sure the box “Allow other

Bluetooth devices to see this phone” is checked.

Select your device, and select Next.

If prompted, enter the device passkey (such as

0000) and press the

When PC Remote is connected, your device display

shows a key map that tells you what your keys control

on the PC. To determine which program on your

computer to control, on your device, press

select a program.

key.

and

connections

advanced Bluetooth features

features

make device visible to other Bluetooth device

Allow a Bluetooth device to discover your

device:

Start >Bluetooth >Bluetooth Manager >Settings

Press

Allow other Bluetooth devices to see this phone

check

connect to recognized device

Connect to a recognized Bluetooth device:

Press

Start >Bluetooth >Bluetooth Manager >Hands-free

> device name

drop pairing with device

Press

Start >Bluetooth >Bluetooth Manager

Hands-free

> device name >

connections

Disconnect

, and

features

send object to device

Send an object to another device:

Press

Start >Bluetooth >BT Send Object

edit device properties / change device name

Edit the properties of a recognized device:

Press

Start >Bluetooth >Bluetooth Manager >Hands-free

> device name, then press

Tip:

To change the Bluetooth name of your device,

Start >Bluetooth >Bluetooth Manager >Settings

press

enter the name in

Menu >Properties >Nickname

My Bluetooth name

and

synchronize

You can synchronize the information on your device in

two ways, over the air (OTA) or using a cable and your

computer.

sync over the air

To sync your device over the air (OTA) you need to

sync it directly with your company’s

Microsoft® Information Server or

Microsoft® Exchange Server (running the appropriate

version software). For more information about this

set-up, see the support information on page 75 and

the Motorola support Web site at:

www.motorola.com/consumer/support

You can also contact your system administrator to set

up this synchronization.

Note:

If you are out of network coverage, and your

device tries to sync 3 times without finding a network,

you will receive a notification. For more information,

View Status

select

there is network coverage.

. Synchronization will resume when

sync with a computer

You can use Microsoft®

, or Windows®

above

synchronize information between your device and

desktop computer. ActiveSync compares your device’s

contact information, calendar appointments, e-mail

messages, and media files to those on your computer

and then updates to the most recent information.

installing and setting up ActiveSync

To synchronize information on your device with a PC,

you need to use Windows® Mobile Device Center (on

a PC running Windows Vista) or install

Microsoft ActiveSync (on a PC running Windows XP™

or earlier).

Note:

Synchronization software is included on the

Getting Started disc packed with your device. Before

ActiveSync version 4.5 or

Mobile Device Center

connections

installing the software, verify that your computer and

operating system meet the

minimum requirements

stated on the Microsoft Windows® Mobile Web site

http://www.microsoft.com/windowsmobile

(

site also lets you download the

). This Web

latest software

for

ActiveSync.

Install Microsoft ActiveSync (for Windows® XP™

or earlier) or Windows Mobile Device Center (for

Windows Vista) on your PC.

After setup completes, connect your device to the

PC. The device drivers install on your computer

and then the Sync Setup Wizard automatically

starts.

Follow the instructions on the screen to complete

the wizard.

The wizard prompts you for the Exchange

Server’s name, your user name, your password,

and the domain name. If you don’t have this

information, contact the server’s system

connections

administrator. For general questions about your

device, see page 75.

When you finish the wizard, ActiveSync starts to

synchronize automatically with your device.

Note:

Once synchronization completes, you can

disconnect your device from your PC, and you may

need to restart your PC.

sync with a cable connection

Once Microsoft®

ActiveSync or

Windows® Mobile

Device Center is

installed on your PC,

you can connect it to

your device and sync.

Turn on your device.

Connect your device to your PC using a

USB cable.

Note:

For more detailed information, see “Connecting

a mobile device to a PC” in ActiveSync Help on your

PC, the Microsoft Web Site for ActiveSync or the

Motorola support Web site at

www.motorola.com/consumer/support

sync with a Bluetooth® connection

Once Microsoft® ActiveSync or

Windows® Mobile Device Center is installed on your

PC, you can connect it to your device and sync with a

Bluetooth connection.

Note:

In order to use this feature, your PC needs

Bluetooth wireless or a Bluetooth PC adaptor

accessory.

Follow the instructions in ActiveSync Help for

configuring Bluetooth connections on your PC to

support ActiveSync.

Turn on the device.

On your device, verify that Bluetooth wireless is

turned on (press

Settings >Status >Bluetooth On

Press

Start >Settings >Connections >USB Device Type

Press

Start >ActiveSync

Select

Menu >Connect via Bluetooth

Start >Bluetooth >Bluetooth Manager

. Ensure that your

device and PC are within close range. If this is the

first time you have connected to this PC using

Bluetooth wireless, you need to complete the

Bluetooth wizard on your device and set up a

Bluetooth partnership with the PC before

synchronizing.

Select

Sync

When finished, select

Menu >Disconnect Bluetooth

conserve battery power on your device, turn off

Bluetooth power (see page 61).

. To

connections

modem-link

You can use your device as a modem to dial in

to a network. To do this, you need a

Bluetooth® wireless or USB cable

Note:

When you activate your device as a

modem-link, your device’s e-mail, Web browsing,

Microsoft® ActiveSync, and text messaging services

are suspended until you deactivate the modem-link.

connection

modem-link with Bluetooth® wireless

To use Bluetooth wireless to modem-link to a

network:

Note:

You need a computer that has Bluetooth

capabilities for modem-link to work with Bluetooth

wireless.

To make sure other Bluetooth devices can find

your device, you need to first turn on Bluetooth

connections

wireless. To do this on your device, press

Bluetooth >Bluetooth Manager >Settings

Status

Bluetooth On

. See Bluetooth wireless on page

61 for more information.

On your computer, launch the Bluetooth devices

applet from the task bar.

Note:

Not all computers have the same

procedure to locate the Bluetooth window and

setup of dial-up networking. Please refer to your

computer operating help system for more

information.

On your computer, right-click the Bluetooth icon

in the Windows® task bar, select the

Quick Connect

Find devices

then

The computer finds your device and shows the

dial up networking window. Make sure the box

“Allow other Bluetooth devices to see this phone”

is checked.

menu,

Dial-up Networking

then toggle

Start

and

Now you can use your device as a modem to connect

to a service provider or network.

modem-link with a cable

Note: Do not connect

and computer until these steps tell you to.

To use a USB cable with your device to connect with

modem-link to a network, first you need to install

networking drivers onto your computer.

On your computer:

Place the provided Getting Started Disc into the

CD Drive on your computer. Your computer

automatically launches the Getting Started Disc.

Note:

If you do not have the Getting Started Disc,

or want the latest version of the device and

computer drivers, go to

www.motorola.com/support/Q9

your data cable to your device

In the Getting Started Disc application, go to the

Additional Tools screen and select the

Networking Software

Follow the prompts as directed to install the

drivers onto your computer.

On your device:

Now, you need to enable modem-link on your device

and install device drivers:

On your device, press

Connections >USB Device Type >Modem

Using the USB data cable, connect the device to

your PC.

The driver is installed on your computer and ready

for setting up a network connection.

Start >System Tools >Settings

Dial-Up

, and press

Done

connections

On your computer:

Select OK on all of the setup screens.

After you set up your computer and device, you can

establish a new network connection on your

computer:

Note:

This procedure might not work on all

computers. Please refer to your computer operating

help system for more information.

Select

Start >Settings >Control Panel

Phone and Modem Options

Select the

appear as

with the Port number where it’s attached.

Highlight your modem and click on

Select OK on all of the setup screens.

Select the

initialization commands required by your service

provider. For details, contact your service

provider.

Modems

tab. Your modem should

Smartphone Wireless USB Modem

Advanced

tab, and enter extra

connections

Properties

Select

Start >Settings >Control Panel

New Connection >New Connection Wizard

Select

Follow the prompts to connect to the Internet

using a modem:

•

Network Connection Type:

and select

•

Getting Ready:

select

•

Internet Connection:

and select

If your computer says “You have more than

one dial-up device on your computer. Select

the devices to use on this connection,” select

the

the Port where it’s attached.

Set up My Connection Manually

Smartphone Wireless USB Modem

Connect to the Internet

Connect using a dial-up modem

and

with

•

Connection Name: Leave this blank and select

•

Number to Dial:

•

Connection Availability:

•

Remove the checkmarks for account name

and password, default Internet connection.

Select

•

If you do not plan to use your device as the

default Internet connection, then

Make this the default Internet connection

check

•

If Microsoft® Windows® firewall is not

enabled,

firewall for this connection

•

Check

Add a shortcut to this connection to

my desktop

•

Open the newly created

and go to

*99#

do not

check

Properties

and select

Anyone's Use

Turn on Internet connection

Dial-Up Connection

and select

do not

•

On the

General

tab, click on

under the modem name. Remove the

checkmarks on

Enable modem error control modem compression General

•

Select the

secured password

and check

Interactive logon and scripting.

•

On the

PPP: Windows 95/98/NT4/2000, Internet

from the

drop-down menu.

•

On the

Internet Protocol (TCP/IP)

•

Select OK.

Enable HW flow control

tab, verify that phone number is *99#

Security

Show terminal window

Networking

Type of dial-up server I am calling

Networking

Configure

. Select OK. On the

tab, select

from the drop-down menu

tab, select

tab, checkmark only

connection.

connections

, and

Require

button

Enable

under

•

Click on

Dial

. A black screen should appear.

The dial-up connection is now established.

•

Select

Done

Note:

You might need to deactivate your

computer proxy server settings to let modem-link

access the Internet. To deactivate these settings,

open your Web browser and select

Internet Options >Connections >Settings >Proxy Server

Use a proxy server for this connection

deselect

Menu >Tools

, then

disconnect modem-link

To disconnect modem-link, you’ll need to perform

steps on your computer and your device. On your

computer:

Go to task bar and right-click on the Network

Connection icon.

Select

Disconnect

Your computer disconnects the modem-link.

connections

On your device, to return to ActiveSync mode for USB

connections, press

USB Device Type >ActiveSync

Note:

Once you are no longer using modem link, you

may need to reactivate your computer’s proxy

settings. Please check with your Internet provider.

Start >Settings >Connections

web browser

Zoom Out

Internet Explorer Mobile

Microsoft

Page Name

History

Favorites

Press

to change

browser settings and

other options.

Press

Zoom Out

to zoom out on the current browser page.

Your browser homepage appears.

You can use the

view the Web.

Find it:

Internet Explorer

Start >Internet Explorer

browser to search and

Note:

Not all Web file formats are supported.

•

To go to a Web page, press

the address and press

•

To go to a link in a Web page, use the

Zoom Level

Menu>Exit

navigation key

then press the center key

•

To change connection options, press

Menu>Tools >Settings >Connections

•

To change browser display options such as

Show Pictures

•

To add a Web address to your Favorites, open

the Web page and press

Tip:

All finished? When you are done with the

browser, press

conserve battery life.

to highlight the link and

, press

Action >Bookmark this page

to close the browser and

connections

Action >Go to

Menu >View

. Enter

Web security

features

manage certificates

Enable or disable Internet access

certificates stored on your device:

Start >Settings >Security >Certificates

Press

Certificates are used to verify the identity and

security of Web sites when you download files or

share information.

device information

features

software version

To view your device software version:

Press

Start >Settings >About

connections

features

memory & storage

To open the total, used, and available memory on

your device and storage card:

Start >System Tools >Memory Manager

Press

service & repair

Tip:

Motorola Software Update is an easy way to

update your device. Make sure you have the latest

available software updates at

www.motorola.com/support/Q9

If you have questions or need assistance, we're here

to help.

Motorola Support:

Go to

www.motorola.com/consumer/support

can select from a number of customer care options.

You can also contact the Motorola Customer Support

Center at 1-800-657-7576 (United States and Canada)

or 1-888-390-6456 (TTY/TDD United States for hearing

impaired).

, where you

Microsoft® Windows® Mobile and ActiveSync

http://www.microsoft.com/windowsmobile/help

Support: /smartphone/

service & repair

Specific Absorption Rate Data

SAR Data

This model wireless phone meets the government’s requirements for exposure to radio waves.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg. standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR

SAR Data

Tests for SAR are conducted using

level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.

Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone when tested for use at the ear is 1.29 W/kg, and when worn on the body, as described in this user guide, is 1.53 W/kg. The SAR value for this product in its data transmission mode (body-worn use) is 0.36 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).

While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:

http://www.phonefacts.net

or the Canadian Wireless Telecommunications Association (CWTA) Web site:

http://www.cwta.ca

1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.

SAR Data

European Union Directives Conformance Statement

EU Conformance

Hereby, Motorola declares that this product is in compliance with:

•

The essential requirements and other relevant provisions of Directive 1999/5/EC

•

All other relevant EU Directives

0168

The above gives an example of a typical Product Approval Number. You can view your product’s Declaration of Conformity (DoC) to

Directive 1999/5/EC (to R&TTE Directive) at

www.motorola.com/rtte

Approval Number from your product’s label in the “Search” bar on the Web site.

. To find your DoC, enter the Product

EU Conformance

Product

Approval

Number

Microsoft End User License Agreement

Microsoft License

You have acquired a device (“DEVICE”) that includes software licensed by Motorola, Inc. (“Motorola”) from Microsoft Licensing Inc. or its affiliates (“Microsoft”), for use in connection with wireless network services provided under separate agreement between you and a wireless telecommunications provider (“Mobile Operator”). Those installed software products of Microsoft origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. SOFTWARE includes software already installed on the DEVICE (“DEVICE Software”) and Microsoft software contained on any CD-ROM disk accompanying the DEVICE (“Desktop Software”).

(“EULA”), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT MOTOROLA FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT).

1. GRANT OF SOFTWARE LICENSE. This EULA grants you the

following license:

1.1. DEVICE Software. You may use the DEVICE Software as installed on the DEVICE (including as installed on removable media installed in the DEVICE). All or certain portions of the DEVICE Software may be inoperable if a proper account is not established or maintained with an appropriate Mobile Operator, or if the Mobile Operator’s network facilities are not operating or configured to operate with the DEVICE software.

1.2. Desktop Software. Desktop Software is included with your DEVICE, and you may install and use the Microsoft ActiveSync®

3.7.1 component on one (1) or more computers to exchange information with one (1) or more computing devices that contain a compatible version of the Microsoft Windows® for Smartphone 2003 Software. For other software component(s) contained in the Desktop Software, you may install and use such components only in accordance with the terms of the printed or online end user license agreement(s) provided with such component(s). In the absence of an end user license agreement for particular component(s) of the Desktop Software, you may install and use only one (1) copy of such component(s) on the DEVICE or a single computer with which you use the DEVICE.

1.3. Back-up Copy. If Motorola has not included a back-up copy of the DEVICE Software with the DEVICE, you may make a single back-up copy of the DEVICE Software. You may use the back-up copy solely for archival purposes.

Microsoft License

1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is included with your Device, the following terms apply to your use of Microsoft Outlook® 2002: (i) regardless of the information contained in “Software Installation and Use” section of the online EULA you may install one (1) copy of Microsoft Outlook® 2002 on one (1) computer to use, exchange data, share data, access and interact with the DEVICE, and (ii) the EULA for Microsoft Outlook® 2002 is between Motorola and the end user - not between the PC manufacturer and end user.

2. Speech/Handwriting Recognition. If the Software includes speech and or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors. Neither Motorola nor its suppliers shall be liable for any damages arising out of errors in the speech and handwriting recognition processes.

3. Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

4. Single DEVICE. The Device Software is licensed with the DEVICE as a single integrated product. The DEVICE Software may only be used as part of the DEVICE, notwithstanding any installation of the DEVICE Software on removable media.

Microsoft License

5. Single EULA. The package for the DEVICE may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the DEVICE Software.

6. Rental. You may not rent or lease the SOFTWARE.

7. Software Transfer. You may not permanently transfer any of your rights under this EULA with regard to the DEVICE Software or Desktop Software, except as permitted by the applicable Mobile Operator. In the event that the Mobile Operator permits such transfer, you may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and printed materials, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the Software is an upgrade, any transfer must include all prior versions of the SOFTWARE.

8. Termination. Without prejudice to any other rights, Motorola or Microsoft may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.

9. Security Updates. The SOFTWARE may include digital rights management technology. If SOFTWARE does contain digital rights management technology, content providers are using the digital rights management technology (“Microsoft DRM”) contained in the SOFTWARE to protect the integrity of their content (“Secure

Content”) so that their intellectual property, including copyright, in such content is not misappropriated. Owners of such Secure Content (“Secure Content Owners”) may, from time to time, request Microsoft, Microsoft Corporation or their subsidiaries to provide security related updates to the Microsoft DRM components of the SOFTWARE (“Security Updates”) that may affect your ability to copy, display and/or play Secure Content through Microsoft software or third party applications that utilize Microsoft DRM. You therefore agree that, if you elect to download a license from the Internet which enables your use of Secure Content, Microsoft Corporation or their subsidiaries may, in conjunction with such license, also download onto your DEVICE such Security Updates that a Secure Content Owner has requested that Microsoft, Microsoft Corporation or their subsidiaries distribute. Microsoft, Microsoft Corporation or their subsidiaries will not retrieve any personally identifiable information, or any other information, from your DEVICE by downloading such Security Updates.

10. Consent to Use of Data. You agree that Microsoft, Microsoft

Corporation and their affiliates may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. Microsoft, Microsoft Corporation and their affiliates may use this information solely to improve their products or to provide customized services or technologies to you. Microsoft, Microsoft Corporation and their affiliates may disclose this information to others, but not in a form that personally identifies you.

11. Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilize, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorize Microsoft, Microsoft Corporation and/or their designated agent to use this information solely to improve their products or to provide customized services or technologies to you. Microsoft or Microsoft Corporation may disclose this information to others, but not in a form that personally identifies you.

12. Internet-Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that Microsoft Corporation or their affiliates may automatically check the version of the SOFTWARE and/or its components that you are utilizing and my provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device.

13. Links to Third Party Sites. The SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are NOT under the control of Motorola, Microsoft, Microsoft Corporation or their affiliates. Neither Motorola, Microsoft nor Microsoft Corporation nor their affiliates are responsible for (i) the contents of any third party sites, any links contained in third sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply

Microsoft License

an endorsement of the third party site by Motorola, Microsoft, Microsoft Corporation or their affiliates.

14. Additional Software/Services. The SOFTWARE may permit Motorola, Microsoft, Microsoft Corporation or their affiliates to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”).

14.1. If Motorola provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.

14.2.If Microsoft, Microsoft Corporation or their affiliates make available Supplemental Components, and no other EULA terms are provided, then the terms of this EULA shall apply, except that the Microsoft, Microsoft Corporation or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).

14.3. Motorola, Microsoft, Microsoft Corporation and their affiliates reserve the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.

15. UPGRADES AND RECOVERY MEDIA.

15.1. DEVICE Software. If the DEVICE Software is provided by Motorola separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or “For Recovery Purposes

Microsoft License

Only”, you may install one copy of such DEVICE Software on the DEVICE as a replacement copy for the existing DEVICE Software and use it in accordance with the Grant of Software License section of this EULA.

15.2. Desktop Software. If any Desktop Software component(s) is provided by Motorola separate from the DEVICE on CD ROM disk(s) or via web download or other means, and labeled “For Upgrade Purposes Only” or “For Recovery Purposes Only”, you may (i) install and use one copy of such component(s) on the computer(s) you use to exchange data with the DEVICE as a replacement copy for the existing Desktop Software component(s).

16. COPYRIGHT. All title and intellectual property rights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets”, incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by Microsoft or its suppliers (including Microsoft Corporation). You may not copy the printed materials accompanying the SOFTWARE. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants you no rights to use such content. All rights not specifically granted under this EULA are reserved by Microsoft and its suppliers (including Microsoft Corporation).

17. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the

SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information, see

http://www.microsoft.com/exporting/

18. PRODUCT SUPPORT. Product support for the SOFTWARE is NOT

provided by Microsoft, its parent corporation, Microsoft Corporation, or their affiliates or subsidiaries.

19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS

PROHIBITED BY LAW, MICROSOFT SHALL HAVE NO LIABILTIY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

20. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL

PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION, PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED MATERIALS.

Microsoft License

Important Safety and

Legal Information

Safety and General Information

Safety Information

This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.

Exposure to Radio Frequency (RF) Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.

Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these instructions and precautions.

Safety Information

Product Operation

When placing or receiving a phone call, hold your mobile device just like you would a landline phone.

If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola, keep the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.

Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at:

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices.

www.motorola.com

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct you to do so.

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.

Implantable Medical Devices

If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device.

Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the potential for interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using

your mobile device with your implantable medical device, consult your healthcare provider.

Driving Precautions

The use of wireless phones while driving may cause distraction. Discontinue a call if you can’t concentrate on driving.

Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Responsible driving practices can be found in the “Smart Practices While Driving” section in this guide (or separate guide).

Operational Warnings

Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.

When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.

Safety Information

Symbol Key

032374o

032376o

032375o

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.

Do not throw your battery or mobile device in the trash.

Do not let your battery, charger, or mobile device get wet.

Listening at full volume to music or voice through a headset may damage your hearing.

Safety Information

Batteries & Chargers

Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the “battery use & safety” section in the user’s guide.

Keep Your Mobile Device and Its Accessories Away From Small Children

These products are not toys and may be hazardous to children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.

If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device.

Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired.

Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is

protect your hearing:

required before your hearing could be affected. To

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.

If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.

For more information about hearing, see our Web site at

www.motorola.com/hearingsafety

(in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Mar0108

Safety Information

Industry Canada Notice to Users

Industry Canada Notice

Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept

any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.

FCC Notice to Users

FCC Notice

The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label.

Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This

Industry Canada Notice

equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

Motorola Limited Warranty for the United States and Canada

Warranty

What Does this Warranty Cover?

Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:

Products and Accessories

Products Covered Length of Coverage

Products and Accessories

defined above, unless otherwise provided for below.

Decorative Accessories and Cases.

covers, bezels, PhoneWrap™ covers and cases.

Decorative

One (1) year

purchase by the first consumer purchaser of the product unless otherwise provided for below.

Limited lifetime warranty

lifetime of ownership by the first consumer purchaser of the product.

from the date of

for the

Warran t y

Products Covered Length of Coverage

Monaural Headsets.

Ear buds and boom headsets that transmit mono sound through a wired connection.

Consumer and Professional Two-Way Radio Accessories.

Products and Accessories that are Repaired or Replaced.

Exclusions

Normal Wear and Tear.

replacement of parts due to normal wear and tear are excluded from coverage.

Batteries.

80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse.

(a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with

Only batteries whose fully charged capacity falls below

Warran t y

Limited lifetime warranty

lifetime of ownership by the first consumer purchaser of the product.

Ninety (90) days

purchase by the first consumer purchaser of the product.

The balance of the original warranty or for ninety (90) days

from the date returned to the consumer, whichever is longer.

Periodic maintenance, repair and

Defects or damage that result from:

from the date of

for the

liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.

Use of Non-Motorola Products and Accessories.

damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modification.

resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.

Altered Products.

numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.

Communication Services.

Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.

Products or Accessories with (a) serial

Defects, damages, or the failure of

Defects or

Defects or damages

Software

Products Covered Length of Coverage

Software.

Applies only to physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).

Exclusions

Software Embodied in Physical Media.

that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.

Software NOT Embodied in Physical Media.

not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.

Ninety (90) days

the date of purchase.

No warranty is made

from

Software that is

Who Is Covered?

This warranty extends only to the first consumer purchaser, and is not transferable.

What Will Motorola Do?

Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.

How to Obtain Warranty Service or Other Information

USA Phones

1-800-331-6456

Pagers

1-800-548-9954

Two-Way Radios and Messaging Devices

1-800-353-2729

Canada All Products

1-800-461-4575

TTY

1-888-390-6456

Warran t y

Accessories

For number designated above for the product with which they are used.

You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

and

Software

, please call the telephone

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF

Warran t y

REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.

Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.

Hearing Aid Compatibility with Mobile Phones

Hearing Aids

Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.

When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box.

The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

M-Ratings:

are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

Phones rated M3 or M4 meet FCC requirements and

T-R at in gs :

Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Hearing Aids

Information from the World Health Organization

WHO Information

Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF

exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.

Source: WHO Fact Sheet 193 Further information:

http://www.who.int./peh-emf

Product Registration

Registration

Online Product Registration:

direct.motorola.com/hellomoto/ Motosupport/source/registration.asp

Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.

Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.

Thank you for choosing a Motorola product.

WHO Information

Export Law Assurances

Export Law

This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation

or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Caring for the Environment by Recycling

Recycling Information

This symbol on a Motorola product means the product should not be disposed of with household waste.

Disposal of your Mobile Device and Accessories

Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved

national recycling schemes, and further information on Motorola recycling activities can be found at:

Disposal of your Mobile Device Packaging and User’s Guide

Product packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

www.motorola.com/recycling

Export Law

California Perchlorate Label

Perchlorate Label

Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label:

Privacy and Data Security

Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:

• Monitor access

do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.

• Keep software up to date

software/application vendor releases a patch or software fix for your mobile device which updates the device’s security, install it as soon as possible.

• Erase before recycling

or data from your mobile device prior to disposing of it or

Perchlorate Label

—Keep your mobile device with you and

—If Motorola or a

—Delete personal information

“Perchlorate Material – special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/ perchlorate

There is no special handling required by consumers.

turning it in for recycling. For step-by-step instructions on how to delete all personal information from your device, see the section entitled “master clear” or “delete data” in this user’s guide.

Note:

For information on backing up your mobile device data before erasing it, go to navigate to the “downloads” section of the consumer Web page for “Motorola Backup” or “Motorola Phone Tools.”

• Understanding AGPS

emergency caller location requirements of the FCC, certain Motorola mobile devices incorporate Assisted Global Positioning System (AGPS) technology. AGPS technology also can be used in non-emergency applications to track and monitor a user’s location—for example, to provide

—In order to comply with

.”

www.motorola.com

and then

Motorola Q9h User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

HELLOMOTO

contents

start menu

Use and Care

get started

about this guide

SIM card

memory card

battery

turn it on & off

make a call

answer a call

store a phone number

call a stored number

your phone number

tips & tricks

basics

display

text entry

volume

task manager

lock & unlock device

personalize

profiles

time & date

home screen

backlight

third-party applications

more personalizing

calls

turn off a call alert

answer options

recent calls

redial

view missed calls

caller ID

emergency calls

international calls

speed dial

Voicemail

three-way calling

handsfree calls

call times

more calling

e-mail & messages

receive & read messages

send a message

global address look up

messaging quick reference

instant messaging

entertainment

take & send a photo

record & play video clip

tools

contacts

calendar

alarm

calculator

connections

Bluetooth® wireless

synchronize

modem-link

web browser

device information

service & repair

SAR Data

EU Conformance

Microsoft License

Safety Information

Industry Canada Notice

FCC Notice

Warranty

Hearing Aids

WHO Information

Registration

Export Law