Motorola PRM240 i User Manual
PRM240i
Wireless Modem
User Manual
Document Number: 68P80802E60-O
Last Printed: September 2003
COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this users guide may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including the exclusive right to copy or reproduce i n
any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained In the Motorola products described in this manual may
not be copied or reproduced in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to
grant either directly or by implication, expressed, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal nonexclusive, royalty free license to use that arises by operation of law in the sale of a product.
EPS -34440- B
This warranty applies within the fifty (50) United States, the District of Columbia and Canada
LIMITED WARRANTY MOTOROLA COMMUNICATION PRODUCTS
If the affected product is being purchased pursuant to a written Communications System Agreement signed by Motorola, the warranty contained in that written agreement
will apply. Otherwise, the following warranty applies.
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
Motorola Inc. or, if applicable, Motorola Canada Limited ("Motorola") warrants the Motorola manufactured radio communications product, including original equipment
crystal devices and channel elements ("Product"), against material defects in material and workmanship under normal use and service for a period of One (1) Year from the
date of shipment.
Motorola, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it with the same or equivalent Product (using new or
reconditioned Product), or refund the purchase price of the Product during the warranty period provided purchaser notifies Motorola according to the terms of this warranty.
Repaired or replaced Product is warranted for the balance of the original applicable warranty period. All replaced parts of the Product shall become the property of
Motorola.
This express limited warranty is extended by Motorola to the original end user purchaser purchasing the Product for purposes of leasing or for commercial, industrial, or
governmental use only, and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by Motorola. Motorola assumes
no obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of Motorola. Unle ss made in a separate written
agreement between Motorola and the original end user purchaser, Motorola does not warrant the installation, maintenance, or service of the Product.
Motorola cannot be responsible in any way for any ancillary equipment not furnished by Motorola which is attached to or used in connection with the Product, or for
operation of the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty Because each system which may use the Product is
unique, Motorola disclaims liability for range, coverage, or operation of the system as a whole under this warranty.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of Motorola's responsibilities regarding the Product Repair, replacement or refund of the purchase pri ce, at Motorola's option, is the
exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES MOTOROLA DIS CLAIMS AL L OTHER WA RRANTIES O R
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRIC E OF THE PRODUCT, FOR
ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE
DISCLAIME D BY LAW.
III. HOW TO GET WARRANTY SERVICE:
Purchaser must notify Motorola's representative or call Motorola's Customer Response Center at 1-800-247-2346 within the applicable warranty period for information
regarding warranty service
IV. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other than its normal and customary manner
B) Defects or damage from misuse, accident, water, or neglect
C) Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment
D) Breakage or damage to antennas unless caused directly by defects in material workmanship
E) A Product subjected to unauthorized Product modifications, disassemblies or repairs (including, without limitation, the addition to the Product of non-
Motorola supplied equipment) which adversely affect performance of the Product or interfere with Motorola's normal warranty inspection and testing of the
Product to verify any warranty claim
F) Product, which has had the serial number, removed or made illegible.
G) Batteries (they carry their own separate limited warranty)
H) Freight costs to the repair depot
I) A Product that, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with Motorola's Published
specifications or with the FCC type acceptance labeling in effect for the Product at the time the Product was initially distributed from Motorola
J) Scratches or other cosmetic damage to Product surfaces that do not affect the operation of the Product
K) That the software in the Product will meet the purchaser's requirements or that the operation of the software will be uninterrupted or error-free
L) Normal and customary wear and tear
M) Non-Motorola manufactured equipment unless bearing a Motorola Part Number in the form of an alpha numeric number (i.e., TDE6030B)
V. GOVERNING LAW
In the case of a Product sold in the United States and Canada, this Warranty is governed by the laws of the State of Illinois and the Province of Ontario, respectively
VI. PATENT AND SOFTWARE PROVISIONS:
Motorola will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or Its parts infringe a
United States patent, and Motorola will pay those costs and damages finally awarded against the end user purchaser in any such Suit which are attributable to any such
claim, but such defense and payments are conditioned on the following:
A) That Motorola will be notified promptly in writing by such purchaser of any notice of such claim;
B) That Motorola will have sole control of the defense of such suit and all negotiations for its settlement or compromise; and
C) Should the Product or its parts become, or in Motorola's opinion be likely to become, the subject of a claim of infringement of a United States patent, that
such purchaser will permit Motorola, at its option and expense, either to procure for such purchaser the right to continue using the Product or its parts or to
replace or modify the same so that it becomes non infringing or to grant such purchaser a credit for the Product or its parts as depreciated and accept its return
The depreciation will be an equal amount per year over the lifetime of the Product or its parts as established by Motorola
Motorola will have no liability with respect to any claim of patent infringement that is based upon the combination of the Product or its parts furnished hereunder with
software, apparatus or devices not furnished by Motorola, nor will Motorola have any liability for the use of ancillary equipment or software not furnish ed by Motorola,
which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola with respect to infringement of patents by the Product or
any of its parts thereof
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce
copies and distribute copies of such Motorola software may be used only in the Product in which the software was originally embodied and such software in such Product
may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof No other use including, without limitation, alteration, modification,
reproduction, distribution, or reverse engineering of such Motorola software or exercise of rights in such Motorola software is permitted No license is granted by
implication, expressed or otherwise under Motorola patent rights or copyrights.
FCC INTERFERENCE WARNING
The FCC requires that manuals pertaining to Class A and Class B computing devices must contain warnings about possible interference with local residential radio and TV
reception.
This warning reads as follows:
NOTE: This equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial or residential environment. This equipment generates, uses, and
can radiate radio frequenc y energy and, if not installe d and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Trademarks
Motorola, the Motorola logo, and PRM240 are registered trademarks of Motorola, Inc. Private DataTAC is a registered trademark of Motorola, Inc. IBM is a registered
trademark of International Business Machines Corp.
Contents _____________________________________________________ PRM240i Wireless Modem User Manual
Contents
Introduction ....................................................................................................... 5
Modem Features ........................................................................................... 6
Compliance Statement .................................................................................. 7
Information for Your Safety ........................................................................... 7
System Requirements ................................................................................... 9
Checking the Package Contents................................................................... 9
Exploring Your PRM240i Modem................................................................ 10
Power/On-Line Indicator.......................................................................... 11
Low Battery Indicator............................................................................... 11
Battery Charging Indicator....................................................................... 12
Getting Started................................................................................................ 13
Setting up the Modem and iPAQ................................................................. 13
PRM240i Modem Software Overview ......................................................... 13
DWiUART.ppc30_arm.CAB .................................................................... 13
DWiVDD.ppc30_arm.CAB....................................................................... 13
MSMQ.ppc30_arm.CAB .......................................................................... 14
Installing the Modem Software.................................................................... 14
Removing Software From Your iPAQ...................................................... 17
Fitting the external battery to the modem ................................................... 19
Engaging the iPAQ with the modem ........................................................... 20
Removing the PRM240i Modem ............................................................. 20
Charging the Modem Battery ...................................................................... 21
Using Your PRM240i Modem ......................................................................... 22
Switching the Modem On/Off ...................................................................... 22
Using the Modem Info Application .............................................................. 22
RF (Network Status) Tab......................................................................... 23
Modem (Status) Tab................................................................................ 24
Setup Tab ................................................................................................ 25
Messages Tab ......................................................................................... 27
Applications Tab ...................................................................................... 28
About Tab ................................................................................................ 29
Synchronizing Data Between Your iPAQ and Computer............................ 29
Updating Firmware on Your PRM240i Modem ........................................... 29
Installing New Software on Your iPAQ ....................................................... 30
Troubleshooting .............................................................................................. 31
Technical Support ....................................................................................... 34
Specifications.................................................................................................. 36
Motorola 4 68P80802E60-O
PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance
Introduction
The Motorola PRM240i is a Private DataTAC radio modem designed
and constructed to consumer grade, non-rugged standards. It is a high
performance wireless modem developed for the Compaq iPAQ Pocket
PC, H3800 and H3900 series devices. It enables access to worldwide
Private DataTAC wireless networks to send and receive email, job
dispatch, stock market trading, Internet browsing, etc. All of which
can be done while in transit.
Front and Rear views of the PRM240i Modem
This manual provides details on how to set up, charge and use the
modem. There is a troubleshooting section to the rear of the manual
and a section on care and maintenance. Specifications are provided on
the last page.
68P80802E60-O 5 Motorola
Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual
Modem Features
The non-rugged PRM240i modem has the following features:
• Automatic power on/off when the iPAQ Pocket PC is inserted and
removed, respectively – no manual on/off switch
• Always on-line using the Private DataTAC network with automatic
network roaming
• High sensitivity reception
Auto wake-up of Compaq iPAQ Pocket PC on incoming messages
•
with silent “Vibration Alert” option
Status indicators for visual feedback:
•
“Power/On-Line” showing modem and network status
o
“Battery Low” warning
o
“Battery Charging” status (on the rear face of the battery)
o
Externally replaceable rechargeable Li-Ion polymer battery, which
•
can be conveniently swapped as required. A 920 mAh capacity is
fitted as standard, sufficient for a full business day of activity
• Use the modem battery to trickle charge the iPAQ battery during
modem use or as an exclusive extended battery to increase iPAQ
operating time
• Modem battery is recharged simultaneously with the iPAQ Pocket
PC when both units are inserted into the iPAQ Desktop Cradle or
when directly connected to the main adaptor via the iPAQ serial
port (depending on iPAQ model – refer to the iPAQ user manual)
• Supports Private DataTAC RD-LAP and Native Command
Language (NCL) Protocols
• Easy to attach and remove with plug and play capability (using
supplied drivers)
• Form hugging stylish design with compact ¼-wave helical coil
antenna
Motorola 6 68P80802E60-O
PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance
Compliance Statement
This equipment has been tested and found to comply with the limits for
a class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instructions, may cause
interference harmful to radio communications.
There is no guarantee however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by comparing the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
•
to which the receiver is connected.
Consult your supplier or an experienced radio/TV technician for
•
assistance.
Warning: Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s
authority to operate this equipment.
Information for Your Safety
Please read these safety instructions and the operation instructions
provided in this manual before operating the modem or the battery
charger.
SAR (RF Absorption Levels into body)
Your modem contains a low power transmitter and receiver. When it is
switched on, it receives and sends out radio frequency (RF) signals. In
August 1996, the Federal Communications Commission (FCC)
adopted RF exposure (SAR) guidelines with safety levels for handheld
wireless devices. These guidelines are consistent with safety standards
previously set by both USA and International Standards: ANSI C95.1
(1992), NCRP Report 89 (1986), ICNIP (1996).
The modem is designed for handheld operation and has been certified
to comply with the aforementioned FCC guidelines and standards
under worst case conditions (zero separation distance). To maintain
the optimum operational characteristics, no part of the human body
should be in contact with the antenna during use.
68P80802E60-O 7 Motorola
Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual
Safe Use and Warranty Conditions
This product is designed and built to meet the commercial, non
rugged standards and specs of the iPAQ Pocket PC.
Switch the modem off in areas where radio devices are forbidden, or
when it may cause interference or danger. For example, fuel depots
(fuel storage and distribution areas), chemical plants, locations in
which hazardous or combustible gases may be present and where
blasting operations are in progress.
Do not use the modem in an aircraft. Such use may affect aircraft
instrumentation, communication and performance and may be illegal.
Be aware that the modem may interfere with the functionality of
inadequately protected medical devices, including pacemakers.
Additionally, the effect of the radio signals from the modem on other
electronic systems, including those in your car (such as electronic fuelinjection systems, electronic anti-skid braking systems, and electronic
cruise-control systems) is unknown and malfunction of these systems
may result.
Do not place the modem on an unstable surface.
Do not drop the modem or use it in areas of high vibration. Using the
modem in any of these situations may cause injury and damage to the
equipment.
Discard the modem properly; the unit uses a lithium-ion battery. The
lithium-ion battery should not be disposed of in a fire. Dispose of the
lithium-ion battery in accordance with the laws and regulations in your
area governing disposal of such cell types. Contact your supplier if you
have any questions concerning disposal of the modem or battery.
Never push objects of any kind into the modem through any openings
as they may short out parts that could result in a fire or electrical shock.
Never spill liquid of any kind on the modem. Do not use the modem
near water (for example near a bathtub or sink, in a wet basement, near
a swimming pool etc.). The modem should be situated away from heat
sources.
Unplug the modem from the battery charger and remove the battery
before cleaning. Do not use liquid or aerosol cleaners. Use a damp
cloth to clean the unit.
Disconnect the battery charger, remove the battery and contact your
supplier if:
Rain or other liquids have been spilled on and damaged the
•
modem.
The modem has been dropped or damaged in any way.
•
• The modem does not operate normally by following the
instructions contained in this manual.
Failure to observe any or all of these instructions will void the
warranty.
Motorola 8 68P80802E60-O
PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance
attery
System Requirements
To install the modem device driver and Modem Info user interface
software onto your iPAQ, your computer system must meet the
following minimum requirements:
Intel compatible 486 computer or higher
•
• Windows 98, or Windows NT 4.0, or later.
• Microsoft ActiveSync v3.5 or later
8MB RAM (memory) minimum, 16 MB recommended
•
• 1MB available hard disk space
CD-ROM drive
•
• One available USB/com port (used for the ActiveSync process)
In addition, your iPAQ must have:
• The iPAQ desktop software already installed
• 500kB of available memory
• Microsoft Pocket PC v3.0 or later
Checking the Package Contents
The following items should be included in the box.
PRM240i
Modem
Slim
920mAh
B
You should also have the CD-ROM, which includes
the Modem Info software and this User Manual.
68P80802E60-O 9 Motorola
Care & Maintenance ____________________________________________ PRM240i Wireless Modem User Manual
Exploring Your PRM240i Modem
A picture of the non-rugged PRM240i modem is shown below.
Antenna
Power/On-Line Status
Low Battery Indicator
PDA Port
PDA Latch
The modem is comprised of the following components:
PDA Port Provides a connection between the iPAQ and
the modem.
Latches Connects and releases the iPAQ from the
modem.
Antenna Compact ¼ wave helical coil type
Status Indicators Provides visual feedback regarding network
connectivity (On-Line) and Battery Capacity
Note there is no manual on/off power switch. The modem is automatically
powered on/off when the iPAQ Pocket PC is inserted and removed
respectively.
Motorola 10 68P80802E60-O
PRM240i Wireless Modem User Manual ____________________________________________ Care & Maintenance
Power/On-Line Indicator
On-Line
Indicator
Off The modem is off.
Slow flashing green
(once per 12 seconds)
Slow flashing green
(once per second)
The modem is off but the battery is
being used to supplement the iPAQ.
The modem is on and scanning for a
network connection.
On The modem is on and registered to a
network.
Low Battery Indicator
Low Battery
Indicator
Off Battery is ok
Rapid flashing red
(five times per
second)
The battery is too low for normal
operation. Re-charge the battery
immediately.
68P80802E60-O 11 Motorola
Loading...