Motorola ONE Power User Manual
User guide
Contents
Check it out
Get started
First look
Insert the SIM and microSD cards
Charge up & power on
Sign in
Connect to Wi-Fi
Explore by touch
Improve battery life
Learn the basics
Home screen
Help & more
Search
Notifications
App notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture
Customise your phone
Redecorate your Home screen
Choose apps & widgets
Customise sounds & appearance
Discover Moto
Apps
Phone
Messages
Google Chrome™
Camera
Google Photos
Gmail™
Google Duo:
Moto
Calendar
More apps
Google Play™
Contacts
Google Maps
Google Drive
Music, movies, TV and YouTube
Clock
Connect, share & sync
Connect with Wi-Fi
Connect with Bluetooth wireless
Share files with your computer
Share your data connection
Print
Sync to the cloud
Use a memory card
Aeroplane mode
Mobile network
Protect your phone
Screen lock
Screen pinning
Backup & restore
Encrypt your phone
Your privacy
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone's display
Change your phone's sounds
Get more help
Where is my legal, safety & regulatory
information?
Service & repairs
Copyright & trademarks
Check it out
When you're up and running, explore what your phone can do.
Topic Location
Find these fast: Wi-Fi, aeroplane mode,
flashlight and more.
Choose new wallpaper, set ringtones and
add widgets.
Experience crisp, clear photos, movies
and videos.
Customise your phone to match the way
you use it.
Browse, shop and download apps.
Keep your info safe. Set up your password
and more.
Ask questions, get answers.
Share your Internet connection.
Tip: view all of these topics on your phone, swipe up
Moto Help. For FAQs and other phone support, visit
tap
www.motorola.com/support.
This product meets the applicable national or international RF exposure
guidance (SAR guideline) when used normally against your ear or when worn
or carried at a distance of 5 mm from the body. The SAR guideline includes a
considerable safety margin designed to ensure the safety of all persons, regardless of
age and health.
Caution: before using your phone, please read the Legal information. Swipe up
Settings > System > Legal information.
Quick settings
Customise your phone
Camera
Moto
Apps
Protect your phone
Speak
Wi-Fi hotspot
from the Home screen and
>
Check it out
Get started
Earpiece
First look
Let's get started. We'll guide you through start-up and tell you a bit about your phone's
features.
Headset jack
Flash
SIM and microSD
card slots
Fingerprint
sensor
(on back)
Front camera
Back cameras
Volume buttons
Power button
Press:
display on/off.
Press & hold:
phone on/off.
» Sleep: to conserve battery power or prevent accidental touches, put the touchscreen
to sleep by pressing the Power button.
» Wake up: press the Power button again.
» Reboot: to reboot your phone, press and hold the Power button, then tap Restart.
Tip: to add security to your phone, see Protect your phone.
Volume buttons
Your volume buttons can help:
» Ringer volume: press the buttons when your phone is ringing to silence it.
» Earpiece volume: press the buttons during a call.
» Music/video volume: press the buttons during a song or video.
Tip: for more on volume control, see Volume.
Microphone
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top right is flash. Navigation
icons are along the bottom.
USB-C/charger
Speaker
Note: certain apps and features may not be available in all countries.
Power button
Your Power button helps in a few ways.
» Power on/o: press and hold the Power button, then tap Power o. When your
phone is o, press and hold the Power button to turn it on.
Get started
Insert the SIM and microSD cards
Nano SIM
SIM2
SIM1
Push the tray back into your phone.
Insert the nano SIM and memory cards.
Insert the SIM cards with
the gold contacts facing
down. Insert an optional
microSD card (sold
separately).
Insert the SIM tool into
the tray hole to pop
out the tray.
Caution: handle the
tray with care to avoid
bending.
To activate phone service, you might need to insert one or two SIM cards, or this may
have been done for you. You can also add a microSD card, which is optional and sold
separately.
Insert the cards
Caution: make sure you use the correct size SIM card and don't cut the SIM card.
Charge up & power on
Charge your phone fully and turn the power on. Follow the screen prompts to get
started.
Charge up.
Before using your
phone, fully charge it
with the charger
provided.
SIM card insert graphic. After the battery is removed, the SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SD card is inserted in the right slot.
Get started
Power on.
Press & hold
Power until the
screen lights up.
Sign in
If you use Gmail™, you already have a Google™ account – if not, you can create an
account during setup. Signing in to your Google account lets you access, sync and back
up your stu. You can see your Google apps, contacts, calendar, photos and more.
Tips
» To add, edit or delete accounts, swipe up > Settings > Users & accounts.
» To set up email accounts, see Gmail™.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve data use, swipe the status bar down twice,
then tap
Note: this phone supports apps and services that may use a lot of data, so make sure
your data plan meets your needs. Contact your service provider for details.
to connect to Wi-Fi. For full instructions, see Connect with Wi-Fi.
Explore by touch
Find your way around:
» Tap: choose an icon or option.
» Touch and hold: see more options.
» Drag: move items on the Home screen.
» Swipe: scroll through lists or between screens.
» Pinch or double-tap: zoom in and out on websites, photos and maps.
» Twist: twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Back: tap Back to go to the previous screen.
» Home: tap Home to return to the Home screen.
» Recents: tap Recents to see your recent apps (or browser tabs), and tap an app
to reopen it. Double tap to quickly switch between your recent apps. To remove an
app from the recent list, swipe it left, right or tap
down.
Note: you don't need to remove apps from Recents for your phone to run eciently.
» Split screen: from the recent apps list, touch and hold an app and then drag it to the
top of the screen to view two apps at once. Not all apps will work in split screen. To
close the split screen, drag the dividing line to the bottom of the screen. Or, touch
and hold
» Menus: when you see , or , you can tap it to open options for the current
screen.
» Close Keyboard: to close a keyboard, tap .
.
. To scroll the list, swipe up or
Improve battery life
Your phone processes tonnes of information. Depending on what you use, that can take
a lot of power.
When your phone is stationary, not charging or not in use for a period of time,
unnecessary background processes are shut down to optimise battery life.
» To see what's using up battery power, swipe up > Settings > Battery > USAGE
DETAILS.
» To help improve battery life, swipe up > Settings > Battery > Battery saver
and turn it on.
Tip: to quickly open Settings
Battery tips
To save even more battery life between charges, you could reduce:
» Widgets that stream information to your Home screen, such as news or weather.
» Unused accounts: swipe up > Settings > Users & accounts.
» Recording or streaming videos or music.
, swipe down on the status bar and tap .
Get started
Learn the basics
27°
3APR
3
TUE
Say "OK Google"
11:35
Swipe down for
Home screen
The Home screen is what you see when you turn on your phone. From here you can
explore apps and more.
Note: software updates happen frequently, so your screen may look a little dierent.
Certain apps and features may not be available in all countries.
notifications and
settings.
Search by typing or
say "Ok, Google".
» Settings: to quickly open common settings, swipe the status bar down. To open
more settings, tap
.
» Customisation: to personalise your Home screen, see Customise your phone.
Help & more
Learn even more about your phone and get support.
Find it: swipe up
> Moto Help
Search
On the Home screen, tap the Google Search box for a text search or tap to search
by voice.
When you type, suggestions appear below the search field:
» To search for a suggestion, tap it.
» To search for text in the search field, tap on the keyboard.
Tip: to close the keyboard, tap .
Note: for more on voice search, see Speak.
Home screen. At the top, tap the Google bar to type search options or tap the right-hand microphone icon to say a search. Icons at the top show notifications and phone status icons. Swipe up from centre bottom to get
to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery and camera.
Tips
Swipe up to see
all of your apps.
» Open app list: swipe up to see all your apps.
» Return Home: to return to the Home screen from any location, tap Home .
» Pages: to add a page, drag an app to the right side of the screen until you see a new
page. You can add multiple pages. To see other pages of shortcuts and widgets (if
available), swipe the Home screen left.
Learn the basics
Notifications
A
LERTS
WIRELESS
CAPABLE
EMERGENCY
TM
Media
Ring
Alarm
Tap to show all volume
controls. Tap again to
show only the ringtone
volume.
Tap an icon to mute
or set to vibrate.
Slide the bar to
increase/decrease
volume.
At the top of the screen, icons on the left notify you about new messages or events. If
you don't know what an icon means, swipe the status bar down for details.
Tip: getting too many notifications? Touch and hold a notification to see which app is
sending them to you. Then you can turn them o.
Swipe down to see your
Tue, 3 Apr
Messages now
Karen Travis
Can you come on Sat.?
MARK AS READ REPLY
Calendar 17m
Weekly staff meeting
10:30–11:30
CLEAR ALL
Notifications screen. Swipe down from the top of the Home screen to view notifications.
notifications.
Tap a notification to open
it, or choose an option
such as REPLY.
Tip: swipe left or right to
remove a notification.
Some notifications show
more options when you
slide them halfway.
Tip: to quickly change common settings, swipe the status bar down. For more, see
Quick settings.
App notifications
You may see a notification dot on an app. This app notification, or badge,
tells you the app has an update or an announcement, such as a new email or
a missed call. Press and hold the app for more information, options or app
shortcuts.
Wireless Emergency Alerts (US & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN, is a
US national emergency alert system. Emergency alerts can pop
up to tell you about a national or local crisis. After you close
an alert, you can reopen it by swiping up
Sound > Advanced > Emergency broadcasts.
Learn the basics
> Settings >
Tip: emergency alerts have a special sound and vibration that is two seconds long,
followed by one second, then another one second.
To choose which types of alerts you receive, swipe up
> Settings > Sound >
Advanced > Emergency broadcasts. The US and local governments send these alerts
through your service provider. So you will always receive alerts for the area where you
are and you won't receive alerts if you're outside of the US.
For more, visit www.ctia.org and search "wireless emergency alerts".
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Network strength Do not disturb
/ Wi-Fi in range/connected
/ Bluetooth on/connected
Aeroplane mode
/ Battery charging/full
Alarm set
Data Saver on
/ Portrait/Auto-rotate
/ Location on/o
Volume
Press the side volume buttons up or down to select a ringer volume from high
tovibrate
Volume screen. Press the Volume keys up or down to control the volume for Ring Notification, Media and Alarm sounds. On screen, change the volume using slide bars.
.
Do not disturb
3Tuesday,
April
Tuesda
ay,
3
ril
Apr
Thanks for finding my phone!
To turn o some or all sounds, swipe the status bar down with two fingers and tap Do
not disturb. Then tap the switch to turn it on and select one of these options:
» Total silence: turn o all sounds and alarms. Override sound settings from other
apps. Set how long to stay in this mode, or choose indefinitely.
» Alarms only: set how long you want to only hear alarms, or choose indefinitely. Tap
MORE SETTINGS to customise which other interruptions to receive.
» Priority only: set how long you want to only hear priority interruptions, or choose
indefinitely. Tap MORE SETTINGS to customise which interruptions to receive.
Tip: to create an exception for repeat callers that allows a call from the same person
within a 15 minute period, tap MORE SETTINGS > Priority only allows > Repeat callers.
Lock screen
Your touchscreen is on when you need it and o when you don't.
Add a lock screen
message for anyone who
finds your phone.
Swipe up for voice assist.
Swipe up to unlock your
screen.
Swipe up to open the
camera.
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
» Screen o and on: press the Power button to turn the screen o and on.
» Screen lock: to unlock the screen, touch and drag up. To apply security to the lock
screen (recommended), see Screen lock.
» Notifications: double tap a notification in the lock screen to open it.
Tip: to prevent notifications from appearing in the lock screen, swipe up
Settings > Apps & notifications > Notifications > On the lock screen > Don't
show notifications at all.
» Owner info: to add a message to your lock screen, swipe up > Settings >
Security & location, tap
> Lock screen message.
» Screen timeout: to change your timeout (screen locks automatically), swipe up >
Settings > Display > Advanced > Sleep.
>
Learn the basics
Quick settings
For quick access to Wi-Fi, Bluetooth, Aeroplane mode, brightness and other settings,
swipe the status bar or lock screen down. For even more settings, tap
Tap to rearrange your settings and add or remove settings.
Set screen brightness.
Mobile data
Wi-Fi
No SIM card Battery saver
Tue, 3 Apr
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Aeroplane mode, Location and more. Customisable.
No SIM card
Do not disturb
Turn Wi-Fi on/o.
Tap an icon to turn it
on/o.
See all phone settings.
.
Speak
Google voice
Use Google voice commands to tell your phone what you want.
» Use voice to make a call: tap on the Home screen or say "OK Google" to control
your phone by voice.
Then say "Call" and then a contact name or number. Or, say "Send text", "Go to" an
app or "Help".
Tip: if a contact has more than one number, you can say which number to call (for
example, "Call Joe Black Mobile").
» Search by voice: tap on the Home screen or say "OK Google" to search by voice.
Note: see also Google Assistant.
Voice to text
On a keyboard, tap , then say your message or search text. You can also say
punctuation.
Google Assistant
Note: this feature may not be available in all languages.
Ask your phone questions, find answers and set tasks using the Google Assistant.
To turn on the Google Assistant, swipe up
> Settings > Google > Search >
Settings > Phone > Google Assistant.
Touch and hold Home
from any screen, then say or type a command. You can also
say, "OK, Google" to open the Google Assistant.
Screen search
Note: this feature may not be available in all languages.
Screen search provides information based on the app you're in. Touch and hold
Home
while in an app.
To turn Screen search on/o, swipe up > Settings > Google > Search >
> Phone > Use Screen context.
Settings
For more on the Google Assistant, visit https://support.google.com/assistant.
Learn the basics
Direct Share
29
January
29
Fri
10 AM
5 PM
4 PM
3 PM
2 PM
1 PM
12 PM
11 AM
Weekly project meeting
Start hangout with Alexis
https://plua.Google.com/hangouts
Pick up snacks for the party
Tap the video to
return to it.
In some apps, you can share something directly to a contact, app or conversation.
Select the share option within an app, then select a contact, choose an app or type a
name or number to find a contact.
TO Type a name, phone number or email
Abe
Allie
Create link Shared
Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
K
Anna Medina Kevin Astrid Fanning
N
MichaelMNathan More
Gmail Messages
album
Tap a contact to share
information.
Swipe up for more share
options.
Picture-in-Picture
If you're watching a video, are on a video call or are using navigation and you change
screens, your video continues to play in a small window on your screen.
» Tap it to return to it.
» Tap the to close it.
» Tap Home to put video in small window.
» Drag video around your screen.
Note: not all apps support this feature.
Picture-in-Picture mode. Tap the video to open it on your screen.
Learn the basics
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