Motorola One action User Manual
User Guide
© 2021 Motorola Mobility LLC. All rights reserved.
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android,
Google Play and other marks are trademarks of Google LLC. microSD Logo is a trademark of SD-3C, LLC.
Manufactured with Dolby technologies under license from Dolby Laboratories. Dolby, Dolby Audio, and the
double-D symbol are trademarks of Dolby Laboratories. All other product or service names are the property
of their respective owners.
Certain features, services and applications are network dependent and may not be available in all areas;
additional terms, conditions and/or charges may apply. Contact your service provider for details.
All features, functionality, and other product specifications, as well as the information contained in this help
content, are based upon the latest available information and believed to be accurate at the time of release.
Motorola reserves the right to change or modify any information or specifications without notice or
obligation.
Some images in help content are examples only.
You can also read this help on your phone at Settings > Help.
motorola one action iii
Contents
Set up phone 1
About your hardware 1
Insert and remove SIM and SD cards 3
Copy data from old phone 4
Set up voicemail 6
Set up email 7
Prepare for emergencies 8
Make it yours 10
Learn the basics 11
About your home screen 11
About your lock screen 11
What's new in Android 10? 12
New to Android? 15
If this is your first smartphone 15
If you had an iPhone 16
About your Google account 17
Status bar icons 18
Phone terms you should know 22
Get around on your phone 24
Learn gestures 24
Move between apps and screens 25
Use quick settings 27
Turn screen off and on 29
Adjust volumes 30
Frequently used tools 31
Turn flashlight on and off 31
Take screenshots 31
Control phone with your voice 32
Get directions to a location 33
Use Time and Weather widget 34
Manage time spent on your phone 35
Work with text 39
Use onscreen keyboard 39
Cut, copy, paste text 40
Use voice typing 41
Fill in forms automatically 41
Personalize your phone 43
Home screen 43
Change wallpaper 43
motorola one action iv
Customize your Favorites tray 43
Add widgets, shortcuts, or folders 44
Remove widgets, shortcuts, or folders 46
Remake your home screen with launchers 46
Lock screen 48
Use a screen saver 48
Sounds 49
Set ringtones 49
Enhance sound 50
Avoid interruptions with Do Not Disturb 51
Stop phone from speaking 54
Other sound settings 56
Silence “Hello Moto” during power up 56
Turn off charging sounds 56
Apps 57
About your apps 57
View two apps on screen 62
View notifications 63
About Moto experiences 64
Manage your apps 66
Install or update apps 66
Manage or delete apps 68
Protect against harmful apps 70
Search and browse 72
Search the web 72
Search your phone 74
Browse websites 75
Text messaging 77
About text and multimedia messages 77
Read, send, manage text messages 77
Add attachments 79
Save attachments from text message 80
Turn group messaging on or off 80
Change default messaging app 81
Control notifications for text messages 81
Change text message reply to incoming calls 81
Get text messages on your computer 82
Email 84
Read, send, manage emails 84
View email attachments 85
Preview inboxes from home screen 86
motorola one action v
Add email signature 86
Control email notifications 86
Calendar app 88
About the calendar 88
Find calendar events 88
Create and manage events 89
Control notifications for calendar events 89
Clock app 91
Set alarms 91
Use timer or stopwatch 91
Set date and time 93
Photos app 95
Share photos and videos 95
Upload photos and videos 95
Calls, contacts, voicemail 97
Phone calls 97
Answer calls 97
Make calls 98
During a call 100
Make video calls 101
Make conference calls 101
Make calls over Wi-Fi 101
Block calls and texts 103
Turn call waiting on and off 105
View and delete call history 105
Make emergency call from locked phone 107
Contacts 108
Add contacts 108
Edit or delete contacts 109
Star your favorite contacts 110
Sort contacts 110
Share contacts 111
Voicemail 113
Use voicemail 113
Send all calls from contact to voicemail 114
Music 115
Listen to radio 115
Listen to music 116
Transfer Play Music library to YT Music 117
Transfer music files 117
Connect a MIDI device 118
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Battery 119
Charge phone 119
Extend battery life 119
Use Battery Saver mode 120
Show battery percentage in status bar 121
Storage 122
About storage options 122
Manage phone storage 122
Manage SD card 123
Find downloaded files 125
Recover recently deleted files 126
Upload music to cloud 126
Upload photos and videos 126
Scan documents and make copies 127
Network and internet 129
Connect to Wi‑Fi networks 129
Use Airplane mode 130
Control data usage 131
Share your internet connection 132
Connect to VPNs 134
Connected devices 136
Connect with Bluetooth™ 136
Connect with Wi-Fi Direct 138
Tap & pay with NFC 138
Share or receive with NFC 139
Cast screen or media to TV 140
Share files and links with nearby Android phones 142
Transfer files between phone and computer (USB) 143
Print from your phone 144
About wireless sharing 145
Other settings 149
Apps & notifications 149
Change app settings 149
Choose how apps notify you 150
Display 153
Adjust screen brightness 153
Adjust screen colors at night 153
Use Dark theme 153
See Peek Display notifications 154
Change screen timeout 155
Stop automatic rotation 155
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Choose color mode 156
Change font and display size 156
Set lock screen preferences 156
Location 158
Use location services 158
Security 160
About security 160
Protect against harmful apps 161
Be ready to find a lost phone 161
Lock and unlock phone 163
Set screen lock 163
Adjust lock options 164
Unlock with trusted devices 165
Unlock with your face 166
Unlock at trusted places 167
Keep phone unlocked while it's on you 168
Use fingerprint security 168
Pin your screen 170
Lock SIM card 171
Accounts 172
Add or remove accounts 172
Change name & info in your Google account 173
Sync apps with your Google account 173
Control what info Google collects 174
Accessibility 176
Visual assistance 176
Hearing assistance 178
Dexterity assistance 179
Use accessibility shortcuts 180
System 182
Languages & input 182
Customize the keyboard 182
Use multiple languages 183
Gestures 185
Customize Power button gesture 185
Change System navigation 185
Swipe fingerprint for notifications 185
Turn flashlight on and off 185
Twist phone to open camera 186
Back up phone 186
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Users and guests 188
Share your phone 188
Add, modify, remove users 189
Add or delete guest 190
About phone 191
Record your IMEI number 191
Find legal and product information 191
Fix a problem 192
Hardware issues 192
Phone is slow or unstable 192
Phone feels warm or hot 192
Phone won't turn on 193
Phone restarts or crashes 193
Screen is frozen or won't respond 194
Screen displays wrong colors 194
SD card problems 195
Call and SIM issues 198
Problems making/receiving calls 198
Problems during calls 199
Battery issues 202
Charging problems 202
Battery drains too fast 202
Bluetooth, Wi-Fi, USB issues 204
Bluetooth problems 204
Wi-Fi problems 206
Can't transfer files or connect to computer 207
Account and sign-in issues 208
Forgot unlock code 208
Can't sign in to Google 208
Account sync issues 208
App issues 210
App or widget problems 210
Camera problems 211
Messaging problems 212
Gmail problems 214
Play Store problems 214
Maintenance procedures 215
Update Android software 215
Reset Wi-Fi, cellular data, and Bluetooth 215
Reset phone 216
motorola one action ix
Get more help 217
Set up phone 1
About your hardware
Hardware diagram
1. Tray for SIM and SD card
2. Front camera (To learn more, read help in Camera app.)
3. Headset jack
4. Earpiece
5. Microphone
6. Volume up/down button
7. Power button
Set up phone
2
1. Back cameras (To learn more, read help in Camera app.)
2. LED flash
3. Fingerprint sensor
4. Speaker
5. USB-C port for charging, transferring files, sharing connection with tethered devices.
6. Microphone
Care for your phone
To clean the screen:
While this does not disinfect your phone, the best way to keep your phone clean is to wipe it thoroughly
•
with a dry soft cloth. Avoid abrasive cloths, including paper towels and other materials with rough
surfaces.
If the screen gets drops of liquid on it, wipe it with a clean, dry cloth.
•
To disinfect your phone:
It is okay to use wipes or cloths moistened with 70% isopropyl alcohol or Clorox® Disinfecting Wipes to
•
gently wipe your screen.
When disinfecting or cleaning your phone, turn it off and avoid getting any moisture in its openings,
•
including the charging port, headphone jack, microphones and speakers.
Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives,
•
and avoid spraying cleaners directly on the screen.
The CDC recommends cleaning and disinfecting frequently-touched surfaces daily.
Set up phone 3
Insert and remove SIM and SD cards
About the SD card
Your phone supports an optional microSD card up to 128 GB.
A Class 2, 4, or 6 card is sufficient.
Your phone uses the card as portable storage for media files: photos, videos, and music. Because it's
portable, you can easily swap the card and its content between devices. After you insert the card, be sure to
update settings within media apps (like camera, music, and podcast apps), so they use the card to store
content you create or download.
You can't store apps on the SD card because it is portable storage.
Insert or replace cards
1. If you are removing an SD card, unmount it first (Settings > Storage).
2. Insert the tool into the hole in the tray and gently push to pop it out.
3. Insert or remove the cards as needed.
Set up phone
4. Push the tray back into the phone.
Note: If you need to activate a SIM, contact your carrier.
Fix a problem
Select a problem to see troubleshooting steps.
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SIM card
SIM not recognized
Can’t make calls
Can't answer calls
SD card
Phone doesn't recognize card
Copy data from old phone
Copy data from iPhone
You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google
account:
Photos will back up to Photos.
•
Contacts will back up to Contacts.
•
Calendar will back up to Calendar.
•
1. Charge both phones and connect them to a Wi-Fi network.
2. To ensure you don’t miss any messages or calls:
a.
Turn off iMessage. (Settings > Messages > off. Or, if your SIM has been removed, deregister
your phone.)
b.
Turn off FaceTime. (Settings > FaceTime > off.)
3. Download the Google Drive app on your iPhone.
Set up phone
4. On your iPhone, open Drive and then:
a. Sign in with your Google account. If you don’t have one, you can create it now.
b.
Touch > Settings > Backup and start the backup.
5. Wait for the backup to complete.
6. When complete, on your new phone, sign in with the same Google account (Settings > Accounts > Add
account).
Copy data from Android phone
During setup, you can copy your apps, music, contacts, messages, and more. Learn what does and doesn't
get copied.
If you no longer have your old phone or can’t turn it on, you can copy files using a backup from the cloud
with your Google account.
To copy files:
1. Charge both phones and turn them on.
5
2. On your new phone:
a. If this is the first time you’ve turned it on, select your language on the setup screen.
b. If you skipped copying files during setup, open the Settings app and touch Finish setting up your
device.
3. Touch Start.
4. Insert your SIM to connect to the mobile network, or touch Skip.
5. Connect to a Wi-Fi network and touch Next.
6. Select how to copy:
If you have your old phone, touch A backup from an Android phone.
•
If you don’t, touch A backup from the cloud
•
7. Follow the onscreen instructions to select the old phone or backup associated with your Google
account, and to choose which apps and data to copy.
Tip: Be sure to leave Back up to Google Drive turned on.
What gets copied from Android phone
If you copy data from another Android phone during setup, here's what gets copied:
Apps and app data
•
Music, photos, and videos
•
Google accounts
•
Contacts stored on your phone or SIM card
•
Text messages
•
Multimedia attachments in messages
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Set up phone
Most phone settings
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Wallpaper
•
Call history
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You’ll see these when you sign in to your Google account on your new phone.
What won't copy:
Downloads, like PDF files
•
Apps that aren’t from Play Store
•
Accounts other than Google accounts
•
Contacts and calendars for services other than Google (such as WhatsApp)
•
Ringtones
•
Import contacts from SIM
If you have a SIM card with contacts saved on it, you can import them into your Google account.
6
1. Insert the SIM in your phone.
Or, if your old phone is an Android phone and can connect to Wi-Fi, turn it on.
2.
Open the Contacts app.
3.
Touch > Settings > Import > SIM card > OK.
4. If you have multiple Google accounts, choose the account where you want to save them.
Set up voicemail
Set voicemail password
Contact your carrier for help setting or recovering your password/PIN for voicemail.
Set mailbox greeting
Your carrier provides and manages your voicemail.
To set your greeting:
1.
Touch > .
2.
Touch & hold to dial into your mailbox.
3. Follow your carrier’s system prompts. If your voicemail is not set up, contact your carrier for
instructions.
Set up phone
Change voicemail options
1.
Touch > > Settings.
(If you don't see , swipe down on the screen.)
2. Touch Voicemail.
3. Touch Advanced Settings.
4. Change any of the options:
To change voicemail service from your provider to another voicemail service or app, touch Service.
•
To change the number dialed to access voicemail, touch Setup.
•
Set up email
7
Set up personal email
You can add multiple email accounts of the following types:
Gmail
•
Personal email from other providers (IMAP/POP)
•
If you added a Google account on your phone:
When you open the Gmail app for the first time, you'll see your email for that account. You're already
•
set up.
To set up additional accounts, open Gmail, touch your profile icon , then touch Add another
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account.
If you didn’t add a Google account to your phone and want to set up email for an IMAP/POP provider (an
address that's not Gmail):
1. Open the Gmail app.
2. Follow the onscreen instructions to enter your email address, password, and account options.
If you have problems setting up the account, read Google's help for Gmail.
Set up corporate email
If you use Microsoft Office Outlook on your work computer, your phone can synchronize emails, calendar
events, and contacts with the Microsoft Exchange server. Before you start, you'll need the following
information from your company's IT department:
Email address
•
Email password
•
Domain name
•
Username
•
Server name
•
Set up phone
Security type/SSL settings
•
Client certificate requirement
•
To set up corporate email:
1. Open the Gmail app.
2. Do one of the following:
If this is your first time opening the Gmail app, touch Add another email address.
•
If you have been using Gmail with another account, touch your profile icon , then touch Add
•
another account.
3. Touch Exchange and Office 365.
4. Follow the onscreen instructions to enter your email address, password, and other information from
your company's IT department.
Switch account views
In the Gmail app, touch your profile icon , then select an account.
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To open each inbox with one touch from your home screen, add task shortcuts:
1.
Touch & hold .
2.
Drag for each account to a blank space on your home screen.
Prepare for emergencies
Set up emergency information
You can set up emergency information for first responders or others to view from your lock screen, such as
your emergency contact and medical information (blood type, allergies).
To set up your emergency information:
1. Go to Settings > About phone.
2. Touch Emergency information.
3. Set up your information.
Note: Anyone who picks up your phone can see your emergency info without unlocking your phone.
View emergency information
1. From the lock screen:
Swipe up and touch Emergency below the keypad.
•
Or, press and hold the Power button, then touch Emergency.
•
2. Touch Emergency information twice.
Set up phone
Add message to lock screen
To add your name or a short message to your lock screen for anyone who finds your phone:
1. Go to Settings > Display > Advanced > Lock screen display.
2. Touch Lock screen message.
3. Type the text to display and touch Save.
Tip: Don't put your mobile number as your contact info unless you can access your voicemail from
another device.
Send your location to emergency services
Not all carriers and countries support this feature.
If Android Emergency Location Service (ELS) works in your country and on your carrier's network and if you
haven't turned off ELS, when you call or text an emergency number, ELS sends your location to authorized
emergency responders to help them locate you.
9
If ELS is off, your carrier might still send the phone’s location during an emergency call. For more
information, check with your carrier.
To turn ELS on or off:
1. Go to Settings > Location > Advanced.
2. Touch Emergency Location Service.
3.
Turn it on or off .
To learn more about ELS, read Google's help.
Turn emergency alerts off/on
Your phone can receive free, life-saving emergency alerts from the Federal Emergency Management Agency
(FEMA) to inform you of extreme weather or other threatening emergencies in your area, AMBER Alerts, and
Presidential Alerts during national emergencies.
When an emergency alert is sent out, appears in the status bar. Touch the notification to read the alert.
You can turn most alerts off or on (Presidential Alerts cannot be disabled) and adjust alert notification
settings.
Note: Because alerts are intended to save lives, please consider carefully before turning alerts off. For
more information, visit www.fema.gov/wireless-emergency-alerts.
1. Go to Settings.
2. Touch Apps & notifications > Advanced > Wireless emergency alerts.
3. Adjust settings as needed.
Set up phone 10
Make it yours
This topic lists things that most people want to do with their new phone, with links to instructions on how to
do them.
Personalize your phone
Set the wallpaper.
•
Add apps to your home screen.
•
Adjust screen settings, like font size, rotation settings, and dark background.
•
You can use either the buttons or gestures to move between apps and screens. Choose which
•
System navigation to use.
Assign ringtones or photos to friends you call.
•
Set your schedule for Do Not Disturb, to automatically silence your phone when you don't want to be
•
interrupted.
Protect your phone
Set up a screen lock.
•
Set up fingerprint security to unlock your screen safely and quickly with a touch.
•
In case you lose your phone, set up Find My Device and record your IMEI number.
•
Other common set up tasks
Connect with your Bluetooth devices and Wi-Fi networks.
•
If you use multiple languages, set them up so they appear on your keyboard.
•
Learn the basics
11
About your home screen
You see the home screen when you turn on and unlock your phone.
You can add more pages to the right as needed. To add a page, drag an app shortcut or widget to the edge
of an existing page and place it on the new page.
Swipe right or left to move between pages.
Here are the parts of your home screen:
1. Status bar: Displays the time and icons that tell you about your phone's battery and network
connections. Swipe down to see your notifications and quick settings.
2. Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
3. Shortcut: You can add shortcuts to open apps or web pages you use frequently.
4. Favorites tray: Provides one touch access to your most-used apps from any home screen page. You can
customize which apps appear here.
5. Navigation bar: Use gestures to move between apps and screens. You can replace the bar with the
navigation icons instead.
6. Folder: Add folders to organize app shortcuts.
If you want an entirely new look and feel for your home screen, you can use a different launcher. For a less
drastic renovation, just change the wallpaper.
About your lock screen
The lock screen appears when you're using a screen lock and you power on your phone or turn on the
screen.
Learn the basics
12
Tip: If you're using Peek Display, you'll see those notifications before you get to your lock screen.
From the lock screen, you can:
Make an emergency call.
•
View and respond to notifications. Double touch one to open it.
•
Open your quick settings. Swipe down from top of screen.
•
Start a voice search. Swipe up diagonally from either bottom corner.
•
Open the camera. Swipe left.
•
Go into Lockdown. Temporarily turn off notifications and fingerprint unlocking.
•
You can customize your lock screen to add a message and control which notifications appear.
What's new in Android 10?
After upgrading, you'll see the following improvements to the Android operating system and other apps.
Volume controls
Adjust any volume without leaving the screen you’re on. After you press a Volume button and touch the
icon, all volume sliders appear on the screen. Learn more.
Navigation
Gestures: Moving between apps and screens is even easier with new gestures:
Go home - Swipe up from the bottom of our screen to go to your home screen.
•
Go back - Swipe towards the middle from the left or right edge to go back to the last screen.
•
Learn the basics
Switch between recent apps - Swipe up from the bottom of your screen, hold, then release. While using
•
an app, you can also swipe the bar at the bottom of the screen left or right to switch between apps.
The and icons and gestures from previous Android versions are still available if you prefer those.
Learn more about navigation options.
Peeking: For apps that have a sidebar, you can open the sidebar with a gesture. Touch & hold your
finger on the very edge of your screen for a second, until you see the bar peeking in from the side, then
swipe to open the sidebar.
13
System-wide dark mode
Give your eyes (and battery) a break with the new system-wide dark mode:
Easily turn Dark theme on/off by adding it to quick settings.
•
If this isn’t your default mode and you're low on charge, Battery Saver starts Dark theme and stops it
•
automatically when the phone has charged.
Notification improvements
Automatically organize and minimize distraction, with improved notification management:
Be notified by the things that matter most. You can mark notifications as Silent or Alerting. Silent
•
notifications won’t make a noise or appear on your lock screen, so you can focus on what needs your
attention. They are grouped together and you can dismiss them individually or as a group.
All notifications now include suggested actions. For example, if a friend sends an address, you’ll see a
•
suggestion to open the address in Maps.
Android 10 uses on-device machine learning to predict what you’ll type next and suggest responses that
•
are tailored to the messages you receive. In addition to Google messaging apps, this works with
notifications from non-Google apps, including WhatsApp and Facebook Messenger.
Notification snoozing is optional but disabled by default. Learn more.
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Music notifications have a progress bar.
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Easy Wi-Fi connection with QR codes
To connect to a new Wi-Fi network, you can now scan a QR code instead of typing the password. You can
also help others connect to a network you're on by sharing a QR code.
To share your hotspot, your phone can generate a QR code your friends can scan to connect instantly. No
need to give them your phone’s hotspot name and password (but you can still use that method, too). Learn
more.
Security enhancements
Privacy
Settings now includes a Privacy menu, with more permissions to preserve privacy. Easily see and
•
adjust which apps have access to your phone data and features, like which apps can use the camera or
microphone.
Better controls for file management allow you to restrict access to tracking identifiers, such as IMEI,
•
serial number, and other IDs.
Learn the basics 14
Location
Settings now includes a Location menu, with better control over location data and sharing. Learn
•
more.
When apps request permission to your location, you’ll see a pop-up where you can control when the
•
app accesses your location (never, only when app is open, or always).
If you've set an app to always be able to access your location, you'll see a pop-up when it accesses your
•
location in the background.
Project Mainline
Works in the background to provide faster security updates through Play Store.
Other improvements
App info page: View the number of notifications an app sends and the amount of mobile data and Wi-Fi
•
it used. You can also open the app from the info page.
Bluetooth: For convenience, you can now access previously-connected Bluetooth devices right on the
•
main Connected devices screen.
Display settings: Sleep is now Screen timeout.
•
Power button menu: Now includes an Emergency option that opens your emergency information.
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Share options: When you touch to share content, the options load instantly and recommend
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frequently used apps and recipients. Better security allows you to choose files to share, without sharing
all files.
Learn the basics : New to Android?
If this is your first smartphone
Learn the basics
To get around your phone, here are the key concepts.
You can choose how you move between apps and screens: gestures or icons.
•
In addition to touching the screen to select items, you can use other gestures, such as pinch to zoom.
•
The icons at the top of your home screen tell you important stuff at a glance, like your phone’s battery
•
level and network connection, and whether you’ve missed a call.
Your phone and apps send you notifications for things like new messages, calendar events, and
•
upcoming alarms. You’ll find notifications in several places, and can do a lot with them.
To learn about these common tasks, touch one below:
Answer a call.
•
15
Make a call.
•
Set an alarm.
•
Turn the flashlight on/off.
•
Listen to music.
•
Get apps
Your phone comes with many fun and useful apps, but you can really unlock its power by installing apps
that suit your lifestyle. Go to Play Store to explore free and paid apps that help you be more productive,
organized, informed, in touch, and entertained.
Protect your phone
You carry your phone around with you, and accidents happen; phones get lost sometimes. So set up some
security and prevent heartache if you and your phone become separated.
Set up a screen lock. This is your first line of defense in keeping your sensitive information safe. Prefer
numbers, shapes, words? Set up a PIN, pattern, or password required to unlock your phone. Learn how.
A screen lock doesn't prevent you from immediately answering a call or accessing your camera.
Display your owner info. On your lock screen, you can discreetly display a “please return” message with
some of your contact info so that, if your phone is lost, someone can to return it to you. Learn how.
Enable lost phone features. For peace of mind, check out Find My Device, in case you ever need to
remotely locate and lock or erase your phone.
Personalize your phone
While changing your wallpaper is probably your first customization, don't stop there. Be sure to explore
your Settings to set ringtones, font sizes, data usage preferences, keyboard preferences, and much more.
It's a great way to learn many of your phone's capabilities while customizing it to suit your needs.
Learn the basics : New to Android?
In most apps you can touch or for app-specific settings. Be sure to see what options are available to
you there, too.
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Manage cellular data
Understand your data usage. Keep an eye on your data usage and learn how to make the most of it. See
which apps use large amounts of data and adjust their settings. If your phone is using too much data, you
can also stop accounts from auto-syncing.
Use Wi-Fi to conserve cellular data. When you connect to a Wi-Fi network, your data will use that network
connection instead of your carrier's network, saving your cellular data for when you need it. Learn how to
connect to Wi-Fi networks.
Useful to know
Find phone info. To find your phone number, device name, and other information, go to Settings > About
phone.
Tell your phone what to do. Use your phone hands-free with voice commands. Tell it to navigate you, and
listen to it speak the directions to you as you drive--it'll even reroute you if you've gone off course. Tell it to
set alarms, find information on the web, make calls.
Never miss a photo opportunity. Automatically open the camera right from your lock screen. Just twist
your phone twice. You can automatically back up your photos and videos with your Google account or with
other photo sharing apps available from Play Store.
Store your stuff. You have several storage options. Store apps and content on your phone. For more
storage space, use an SD card for photos, videos, and music. You can open stored items in associated apps,
like Photos to see your photos and videos. For even more storage space, plus the ability to access your
media and files from any internet-connected device (phone, computer, tablet), use cloud storage. Your
Google account includes free cloud storage on Drive, which has its own app and is also available from the
menu throughout other apps.
Wi-Fi hotspot. You can use your phone as a Wi-Fi hotspot to share your internet connection with your other
devices that need internet access (for example, a laptop or tablet).
Reboot phone. In the unlikely event that your phone becomes unresponsive, frozen, shows a blank or black
screen, or doesn't respond to the Power button, you can reboot it. Press and hold the Power button for 7 10 seconds. The phone will restart normally.
Certain features, services, and applications are network or carrier dependent and may not be available in all
areas.
If you had an iPhone
Welcome to Android! Here are some differences between your old iPhone and your new phone.
Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up
“OK, Google”. Then ask for info or help with everyday tasks.
Apps:
Goodbye Apple App Store, hello Google Play Store. Play Store is now your default app store. Apps aren't
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compatible between iPhone and Android. However, many developers make iPhone and Android
versions of their apps; if the app stores your data online, then you can switch with little effort. Just
download the Android version from Play Store and log in.
Continue listening to podcasts. You can listen with the Play Music app. Or, there are lots of podcast apps
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on Play Store - search for “podcast” in Play Store and download one of your choice.
Learn the basics : New to Android?
Install apps remotely. On a computer, visit play.google.com. Browse apps on the bigger screen and then
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install them on your phone from your computer.
Your home screen:
On your old iPhone, your home screen was far left. Now, you start with one home screen and can add
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more pages to the right as needed.
Your old phone showed all apps on your home screen. With your new phone, you can put shortcuts to
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your most important apps on your home screen for easy access. Or, find your full list by swiping up
from your favorites tray. This frees up room on your home screen for widgets, making your new home
much more lively.
Like your old iPhone, you'll see notifications at the top of the screen, which you can swipe down to
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review. But on your new phone, you can swipe them left or right to dismiss them.
Quick access to settings: On your old iPhone, to adjust settings you opened a Settings app. You can still do
that. But now you've also got quick settings. Swipe down from the top of the screen for easy access to
toggles for airplane mode, Wi-Fi, and other frequently-used settings.
In the cloud: Your Google account is your key to cloud storage with Google. If you migrated your contacts
to your phone, then you can see them from any device or computer by logging into Gmail. Your Google
account includes apps like Calendar and Drive that let you work well with others. And it has apps that let you
play too - access your photos, videos, music from any device when you log in with your Google account. Use
Play Music to upload your iTunes library.
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File sharing: If you used AirDrop on your iPhone, now you'll use Nearby Share to easily share files or links
with friends.
About your Google account
Benefits of your account
When you set up your phone, you added a Google account. If you haven't had a Google account before, this
is more than just a password you set up for your phone.
A Google account lets you organize and access your personal information and files from any computer or
mobile device:
Synchronize everything. Never lose your contacts. Associate them with your Google account if you
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create them on your phone, and view them from Gmail on any computer or by signing into your Google
account on any phone. Create emails or calendar events on your phone and view them on any
computer. Access your browser bookmarks from any device.
Store in the cloud. Upload your photos, videos, and music to the cloud; get to all of it without taking up
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space on your phone.
Keep your stuff secure. Your account password secures it all and lets you access it from anywhere.
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Maintaining your account
Other than remembering your password, you don’t need to do much maintenance on your Google account just enjoy the benefits of your secure, synchronized information. However, you can:
Control how frequently your phone syncs your information.
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Review and manage the information Google collects from you, such as search and browsing history.
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Learn the basics : New to Android? 18
Learn about Google apps
Many Google apps, like Gmail, Chrome, Photos, and Maps are preloaded on your phone. To learn about and
download additional Google apps, read Google’s information.
Can't sign in to Google account
If you’re having problems signing in to your account, read Google's support information.
Status bar icons
About status icons
The status bar at the top of the home screen contains icons that help you monitor your phone.
On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one
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of these icons means, swipe the status bar down for details.
On the right, icons tell you about your phone's battery level and network connections.
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A dot means there are more icons to view. Drag down from the top of the screen to see all icons.
What status icons mean
These are the icons from apps that came on your phone and the phone status icons.
Icon Meaning
CALLS
Active call.
Missed call.
Speakerphone on.
Learn the basics : New to Android? 19
Microphone muted.
NETWORK
Connected to cellular/mobile network (full signal). Speed of your network connection is also shown.
For example, or . Possible speeds, from slowest to fastest, are 3G, H, H+, 4G, 5G. Available
speeds depend on your carrier and your location.
Poor connection to cellular/mobile network.
Connected to different cellular/mobile network (roaming).
Data Saver is on, preventing apps from using background data.
Wi‑Fi network within range.
Connected to Wi‑Fi network.
Poor connection to Wi‑Fi network.
No SIM card.
Location services are in use.
Airplane mode on.
CONNECTIVITY
Bluetooth connected.
Trusted device connected.
Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection.
Learn the basics : New to Android? 20
Wireless display or adaptor connected.
Connected by USB cable.
USB tethering enabled.
NFC enabled. Only some versions of this phone, sold in certain countries, support this feature.
SYNC AND UPDATES
App updates are available for download from Play Store.
App successfully installed from Play Store.
Email and calendar sync in progress.
Upload complete.
Download complete.
Google backup in progress.
Google backup complete.
SOUND
Vibrate.
DO NOT DISTURB
Do Not Disturb is on.
Learn the basics : New to Android? 21
BATTERY
Battery fully charged.
Battery charging.
Battery low.
Phone is in Battery Saver mode.
ALARM AND CALENDAR
Alarm set.
Upcoming calendar event.
EMAIL AND MESSAGING
New Gmail message.
New text message.
New voicemail.
Important alert.
OTHER ICONS
Screenshot is available.
Focus mode is on.
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