Motorola one 5G User Guide

User Guide

Hot topics Get Started

First look Insert the SIM and microSD cards Power on Sign in Connect to Wi-Fi Navigate your phone Improve battery life Water repellent Clean your phone

Learn the basics

Home screen Help & more Search Notiﬁcations Status icons Volume Do not disturb Lock screen Quick settings Speak Direct Share Picture-in-Picture

Customize your phone

Redecorate your home screen Choose apps & widgets Customize sounds & appearance Discover Moto Digital wellbeing & parental controls

Apps

Phone Messages Chrome™ Camera Photos Gmail Duo Moto Calendar More apps

Connect, share & sync

Connect with Wi-Fi Share ﬁles with your computer Share your data connection Connect and share with NFC Print Sync to the cloud Cast your screen to a TV Use a memory card Airplane mode Mobile network

Protect your phone

Screen lock Your privacy Screen pinning Backup & restore App safety Data usage

Troubleshoot your phone

Restart or remove an app Restart your phone Check for software update Reset Stolen phone

Accessibility

Create a shortcut Make your phone speak Speak to your phone Change your phone’s display Change your phone’s sounds Hearing aids (U.S. only)

Get more help

Where is my legal, safety, & regulatory information? Service & repairs Copyright & trademarks

Hot topics

Explore what your phone can do.

Topic Location

Find and use quick settings.

Choose new wallpaper, set ringtones, and add widgets.

Experience crisp, clear photos, movies, and videos.

Set special features to match the way you use your phone.

Browse, shop, and download apps.

Keep your info safe. Set up your password and more.

Ask questions, get answers.

Share your Internet connection.

Tip: View all of these topics on your phone, swipe up

Settings > Help. For FAQs and other phone support, visit www.motorola.com/

tap

support.

To view the SAR and/or PD values for your phone, visit www.motorola.com/sar.

This product meets the applicable national or international RF exposure

guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health.

To view additional information, visit www.motorola.com/rfhealth.

Before using your phone, please read the legal information. Swipe up > Settings > About phone > Legal information.

Hot topics

Quick settings

Customize your phone

Camera

Moto

Apps

Protect your phone

Speak

Wi-Fi hotspot

from the home screen and

Get Started

First look

Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.

Note: Certain apps and features may not be available in all countries.

(front)

USB-C/Charger

Microphone

Earpiece

Volume Buttons

Power Button & Fingerprint Sensor

Speaker

Main Camera

Ultra-wide

Camera

Proximity

Sensor

SIM &

microSD

Card Tray

Headset

Jack

Phone hardware (front) buttons: top right are Volume up and down keys, middle right is Power button & ﬁngerprint sensor. Bottom middle is charging port. Bottom left is headset jack. On screen, top left is Ultra-wide & Main cameras, middle left is SIM & microSD card tray. Navigation bar is bottom center.

Ultra-wide

Camera

Main

Camera

Power Button &

Fingerprint

Sensor*

Phone hardware (back): top left are Ultra-wide and Macro cameras, below Main and Depth cameras. To right of cameras is ﬂash.

Macro Camera

Press & hold: Phone on/o.

Press: Display on/o. Tap: Unlock with ﬁngerprint sensor.

Get Started

Ring Flash

Flash

Depth Camera

Power button & ﬁngerprint sensor

Your Power button & ﬁngerprint sensor help in a few ways.

» Power on/o: Press and hold the Power button, then tap Power o. When your

phone is o, press and hold the Power button to turn it on.

» Sleep/Wake up: To conserve battery power and prevent accidental touches, put the

touchscreen to sleep by pressing the Power button. Press it again to wake it up.

» Restart: To restart your phone, press and hold the Power button, then tap Restart.

» Tap: To unlock with your ﬁngerprint sensor. See Protect your phone to setup the

ﬁngerprint sensor.

» Tap twice: To navigate and perform shortcuts. You’ll need Power touch turned on,

see Explore by touch.

Tip: To add security to your phone, and setup the ﬁngerprint sensor, see Protect your

phone.

Volume buttons

To turn volume up or down:

» Music/video volume: Press the buttons when your phone is not ringing, or during a

song or video, to adjust media volume.

» Ringer volume: Press a volume button, then tap and slide the Ring volume bar.

Press a volume button when your phone is ringing to silence a call.

» Earpiece volume: Press the buttons during a call.

Tip: For more on volume control, see Volume.

Insert the SIM and microSD cards

To activate phone service, you might need to insert a SIM card, or this may have been done for you. You can also add a microSD card, which is optional and sold separately.

Put in the cards

Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.

Nano SIM

SIM

SIM card insert graphic. The SIM card is inserted in the slot on the left with the clipped corner to the upper left. The SDcard is inserted in the right slot.

Get Started

Power on

Press and hold the Power button & ﬁngerprint sensor, then follow the prompts to get started.

Power on graphic. Press and hold the Power button until the screen lights up.

If you use Gmail™, you already have a Google™ account—if not, you can create an account during setup. Signing into your Google account lets you access, sync, and backup your stu. You can see your Google apps, contacts, calendar, photos, and more.

Tips

» To add, edit, or delete accounts, swipe up > Settings > Accounts.

» To set up email accounts, see Gmail.

» For help with your Google account, visit www.google.com/accounts.

Connect to Wi-Fi

For faster Internet access and to conserve mobile data use, swipe the status bar down. Touch and hold

Wi-Fi.

Note: This phone supports apps and services that may use a lot of data, so make sure

your data plan meets your needs. Contact your service provider for details.

Check your battery charge level

Now is a good time to check if your phone needs to be charged. Swipe down on the home screen to show battery charge level (in the top right corner).

to choose a Wi-Fi network. For full instructions, see Connect with

To charge your phone, insert the charging cable that came with your phone into the charging port (see First look for port location). Plug the other end into a power receptacle.

Note: Use of other chargers is not recommended.

Navigate your phone

Explore by touch

Find your way around:

» Tap: Choose an icon or option.

» Touch and hold: See more options.

» Drag: Move items on the home screen.

» Swipe: Scroll through lists or between screens.

» Pinch or double-tap: Zoom in and out on websites, photos, and maps.

» Twist: Twist a map with two ﬁngers to rotate it, and pull two ﬁngers down to tilt it.

» Split screen: Swipe up from the bottom of the screen and hold, then tap the icon at

the top of the screen and tap close the split screen, drag the dividing line to the bottom of the screen.

» Menus: When you see , , or , you can tap it to open options for the current

screen.

» Close Keyboard: To close a keyboard, tap .

Explore by power touch

The power button & ﬁngerprint sensor can be used for quick shortcuts. To turn power touch on swipe up

> Moto Actions > Power touch, and tap the switch to turn it on (see Moto Actions).

Double-tap on the power button for quick shortcuts.

Get Started

> Settings > System > Gestures or swipe up > Moto >

Split screen. Not all apps will work in split screen. To

System navigation

Navigate using either gestures or buttons on the screen.

Navigation bar

Find it: Swipe up > Settings > System > Gestures > System navigation > Gesture navigation

For Home screen,

swipe up.

Navigation bar. To go to the home screen, swipe up from the bottom of the screen. To see your recent apps, swipe up from the bottom and hold. To go back a screen, swipe toward the middle from the left or right edge.

For recent apps,

swipe up and hold.

To go back, swipe

toward the middle.

To switch apps,

swipe left or right at

the bottom.

For Google

Assistant, swipe

up diagonally.

» Go to the home screen: Swipe up from the bottom of the screen.

» See recent apps: Swipe up from the bottom of the screen and hold. Tap an app to

reopen it. Tap the app icon to see app info or split the screen.

» Go back a screen: Swipe toward the middle of the screen from the left or right edge.

» Switch between apps: Swipe left or right across the bottom of the screen.

» Launch the Google Assistant: Swipe up diagonally from the bottom corner of the

screen to launch the Google Assistant. Learn more about The Google Assistant™.

Navigation buttons

Find it: Swipe up > Settings > System > Gestures > System navigation > 3-button navigation

» Back: Tap Back to go to the previous screen.

» Home: Tap Home to return to the home screen.

Get Started

» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app

to reopen it. Double tap to quickly switch between your recent apps. To remove an app from the recent list, swipe it up. To scroll the list, swipe right or left.

» Google Assistant: Touch and hold Home to launch the Google Assistant. Learn

more about The Google Assistant™.

Improve battery life

Your phone processes tons of information. Depending on what apps are in use, your phone may use a lot of power.

When your phone is not in use for a period of time, unnecessary background processes are shut down to optimize battery life.

» To see what’s using up battery power, swipe up > Settings > Battery > USAGE

DETAILS.

» To help improve battery life, swipe up > Settings > Battery > Battery Saver,

and turn it on. When on, your phone’s display changes to Dark theme.

» To limit battery use for apps that you don’t use often, swipe up > Settings >

Battery > Adaptive Battery, and turn it on.

Tip: To quickly open Settings, swipe down on the status bar twice and tap

Battery Tips

To save even more battery life between charges, you could reduce:

» Widgets that stream information to your home screen, like news or weather.

» Unused accounts: Swipe up > Settings > Accounts.

» Recording or streaming videos or music.

Water repellent

Mobile devices marketed as water repellent are not waterproof. Avoid prolonged exposure to water, and do not submerge in water. In the event your device is exposed to water, dry your device and ports thoroughly with a soft, clean cloth. Water damage is not covered by your warranty.

Tips to prevent damage to your phone:

» Dry your phone and ports thoroughly with a soft, clean cloth.

» Don’t try to charge your phone when it’s wet.

» Do not expose your phone to salt water or other liquids.

» Do not expose your phone to water at high pressure.

» Do not drop or puncture your device, as this could damage the water repellent

features.

Clean your phone

To disinfect your phone:

» Use wipes or cloths moistened with isopropyl alcohol with a concentration of 70%

(speciﬁc for electro-electronic products).

» It is recommended that you turn your phone o to clean it.

» Avoid moisture in the phone’s openings, including the charging port, earphone jack,

microphones, and speakers.

» Do not immerse the phone in cleaning agents, and do not use cleaning materials that

contain bleach or abrasive agents.

» Do not use sprays directly on the screen.

Learn the basics

Home screen

The home screen is what you see when you turn on your phone. From here you can explore apps and more.

Note: Software updates may change the look of your home screen.

Say “Hey Google”

MotoDuo

Google

Home screen. At the top, tap the Google bar to type search options or tap the right hand microphone icon to speak a search. Icons at the top show notiﬁcations and phone status icons. Swipe up from center bottom to get to your apps. App icons along the bottom are commonly used apps: phone, message, Google Chrome, Gallery, and camera.

Photos

Tips

» Open app list: Swipe up to see all your apps.

» Return home: To return to the home screen from any location, swipe up from the

navigation bar.

» Pages: To add a page, drag an app to the right side of the screen until you see a new

page. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home screen left.

PlayStore

Swipe down for notiﬁcations and settings.

Search by typing or say "Hey Google.”

Swipe up to see all your apps.

Learn the basics

» Settings: To quickly open common settings, swipe the status bar down. To open

more settings, swipe the status bar down again and tap

» Customization: To personalize your home screen, see Customize your phone.

Help & more

Learn even more about your phone and get support.

Find it: Swipe up

> Settings > Help

Tip: Some apps have their own help that’s speciﬁc to their features. Just tap the menu inside the app for details.

On the home screen, tap the Google Search box for a text search or tap to search by voice.

When you type, suggestions appear below the search ﬁeld:

» To search for a suggestion, tap it.

» To search for text in the search ﬁeld, tap on the keyboard.

Tip: To close the keyboard, tap .

Note: For voice search, see Speak.

Notiﬁcations

At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details.

Tip: Getting too many notiﬁcations? Touch and hold a notiﬁcation to see which app is sending them to you. Then you can turn them o.

ue, Apr

Wed, Dec 4

Android Setup

Finish setting up your phone.

FINISH SETUP

Drive · Anna Pics

1 ﬁle uploaded.

Vacation.png

Google · 27°

Manage Clear all

Notiﬁcations screen. Swipe down from the top of the home screen down to view notiﬁcations.

Tip: To quickly change common settings, swipe the status bar down. For more, see

Quick settings.

Smart reply

See suggestions based on notiﬁcation content. For example, a text with an address may show Google Maps as an option.

To turn o Smart reply, tap Smart Reply.

App notiﬁcations

You may see a notiﬁcation dot on an app. This app notiﬁcation, or badge, tells you the app has an update or an announcement, such as a new email or a missed call. Touch and hold the app for more information, options, or app shortcuts.

Swipe down to see your notiﬁcations.

Tap a notiﬁcation to open it, or choose an option, such as REPLY.

Tip: Swipe left or right to remove a notiﬁcation. Some notiﬁcations show more options when you slide them halfway.

Messages > Menu > Settings > Suggestions in chat >

Learn the basics

Wireless Emergency Alerts (U.S.)

LERTS

WIRELESS

CAPABLE

EMERGENCY

e the ringer or set phone

Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national emergency alert system. Emergency alerts can pop up to tell you about a national or local crisis. After you close an alert, you can reopen it by swiping up

Settings > Apps & notiﬁcations > Advanced > Wireless emergency alerts.

Tip: Emergency alerts have a special sound and vibration that is two seconds long,

followed by one second, then another one second.

To choose which types of alerts you receive, swipe up notiﬁcations > Advanced > Wireless emergency alerts. The U.S. and local governments send these alerts through your service provider. So you will always receive alerts for the area where you are, and you won’t receive alerts if you’re outside of the U.S.

For more, visit www.ctia.org and search “wireless emergency alerts.”

> Settings > Apps &

Status icons

Icons at the top right of the screen tell you about phone status:

Status Icons

Network strength Alarm set

/ Wi-Fi in range/connected

/ Bluetooth on/connected

Airplane mode / Battery charging/full

Do not disturb

Data Saver on

Battery Saver on

Volume

Press the side volume buttons up or down to select a ringer volume and see other controls.

Mut to vibrate.

Slide the bar to increase/decrease volume.

Mute the media player.

Show all volume controls.

Volume screen. Press the Volume keys up or down to control the volume for Ring Notiﬁcation, Media, and Alarm sounds. On screen, change the volume using slide bars.

Do not disturb

To turn o some or all sounds, swipe the status bar down, and touch and hold Do not disturb. Select an option:

» See all exceptions: Select whether to hear alarms, media, or touch sounds.

» Restrict notiﬁcations: Set if you’d like to see notiﬁcations when Do not disturb mode

is on.

» Default duration: Set duration Do not disturb mode is on.

» Schedules: Turn on Do not disturb at speciﬁc times during the day or night, or sync

with your calendar.

Tip: Create an exception for repeat callers that allows a call to sound from the same person within a 15 minute period, tap Calls > Allow repeat callers.

Learn the basics

Lock screen

11:35

Tue, 3 April

Your touchscreen is on when you need it and o when you don’t.

Quick settings

For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings, swipe the status bar or lock screen down. Swipe down again for more settings. Tap an icon to turn features on or o. Touch and hold an icon to see more options. For even more settings, tap

Tap to rearrange your settings and add or remove settings.

11:35

Tue, 3 April

Thanks for ﬁnding my phone!

Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.

Add a lock screen message for anyone who ﬁnds your phone.

Swipe up to unlock your screen.

» Screen o and on: Tap the Power button & ﬁngerprint sensor to turn the screen o

and on.

» Screen lock: To unlock the screen, drag up from the bottom. To apply security to the

lock screen (recommended), see Screen lock.

» Notiﬁcations: Double tap a notiﬁcation in the lock screen to open it.

Tip: To prevent notiﬁcations from appearing in the lock screen, swipe up

Settings > Apps & notiﬁcations > Notiﬁcations > Notiﬁcations on lockscreen > Don’t show notiﬁcations.

» Lock screen message: To add a message to your lock screen, such as your name in

case your phone gets lost, swipe up

> Settings > Display > Advanced > Lock

screen display > Lock screen message.

» Screen timeout: To change your timeout (screen locks automatically), swipe up >

Settings > Display > Advanced > Screen timeout.

Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.

Speak

Google Voice™

Use Google voice commands to tell your phone what you want.

» Use voice to make a call: Tap on the home screen. Then say “Call” and then a

» Search by voice: Tap on the home screen to search by voice.

Note: To wake up your phone by saying “Hey Google,” see The Google Assistant™.

Learn the basics

Set screen brightness.

Your network

BluetoothDo Not Disturb

Flashlight

Dolby

Auto-rotate

Smart audio

Battery Saver Airplane mode

Turn Wi-Fi on/off.

Tap an icon to turn it on/off. Touch and hold to see more options.

See all phone settings.

contact name or number. Or, say “Send text.”

Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).

Voice to text

On a keyboard, tap , then speak your message or search text. You can also speak punctuation.

The Google Assistant™

Find it: Google Assistant

Note: This feature may not be available in all languages.

To open the Google Assistant tap

, or swipe up from the bottom corner of the screen,

then speak or type a command.

You can also say “Hey Google” or “Ok Google” to start the Google Assistant. To turn this feature on, swipe up

> Settings > Google > Account services > Search, Assistant

& Voice > Voice > Voice Match.

For more on the Google Assistant, visit https://support.google.com/assistant.

Direct Share

In some apps, you can share something directly to a contact, app, or conversation.

Select the share option within an app, then select a contact, choose an app, or type a name or number to ﬁnd a contact.

TO Type a name, phone number, or email

Abe

Anna MedinaKevin Astrid Fanning

MichaelMNathan More

Allie

Tap a contact to share information.

Swipe up for more share options.

Picture-in-Picture

If you’re watching a video, on a video call, or using navigation, and you change screens, your video continues to play in a small window on your screen.

» Tap twice to return to it.

» Tap the to close it.

» Swipe up from the bottom of the screen to put the video in a small window.

» Drag video around your screen.

Note: Not all apps support this feature.

January

Fri

10 AM

Weekly Project Meeting

11 AM

12 PM

Start hangout with Alexis

https://plua.Google.com/hangouts

1 PM

2 PM

Pick up snacks for the party

3 PM

4 PM

5 PM

Picture-in-Picture mode. Tap the video to open it on your screen.

Tap the video twice to return to it.

Create link Shared

Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.

album

Gmail Messages

Learn the basics

Customize your phone

Redecorate your home screen

Customize your home screen the way you want.

Touch and hold an empty spot to change wallpaper.

Say “Hey Google”

MotoDuo

Google

Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an app to open it. Touch and hold it to move or remove it.

Photos

» Change your wallpaper: Touch and hold an empty spot on the home screen, then

tap Wallpapers.

» Add a home screen page: Drag an app to the right side of the home screen until a

new page appears. You can add multiple pages.

» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up >

Settings > Display.

» Switch to dark theme: Change your display to use dark theme, which saves battery

and can be easier on your eyes. Swipe up Dark Theme.

» Change your style: Change your font and icon style. Touch and hold an empty spot

Tap a shortcut to open. Touch and hold to move or delete.

PlayStore

Drag shortcuts on top of each other to make a folder.

> Settings > Display > Advanced >

Customize your phone

and tap Styles.

» Rotate: In many apps, the touchscreen switches from portrait to landscape when

you rotate your phone. To turn this on or o, swipe up

> Settings > Display >

Advanced > Auto-rotate screen.

Tip: To see more home screen settings, touch and hold an empty spot and tap Home settings.

Choose apps & widgets

» Add apps to the home screen: Swipe up , touch and hold an app, then drag it to

one of your home screen pages.

» Download new apps: Tap Play Store. For more on apps, see App safety.

» Group apps together: Drag one app onto another. Do it again to add more apps to

the folder. To name the folder, tap it and enter a name below the apps.

» See app options: Touch and hold an app. If the app has quick options (shortcuts),

you’ll see a list.

» Add widgets: Touch and hold an empty spot on the home screen, tap Widgets,

touch and hold a widget, then drag it to your home screen.

» Resize widgets: You can resize some widgets—touch and hold a widget until you feel

a vibration, then release. Drag the white circles at the edges to resize.

» Move or delete widgets and apps: Touch and hold a widget or app and drag it to

another spot, another page, or to

Remove.

Note: Removing an app from your home screen doesn’t uninstall the app from your phone.

Customize sounds & appearance

Customize your phone’s sounds and display settings:

» Set ringtone and notiﬁcations: Swipe up > Settings > Sound.

Tip: Set notiﬁcation sounds for individual apps within the app’s settings.

» Night Light: Set your screen to turn slightly amber colored at night. Swipe up >

Settings > Display > Night Light.

» Add vibrate for calls: To make your phone vibrate, swipe up > Settings >

+ 27 hidden pages

Motorola one 5G User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Get Started

Learn the basics

Customize your phone