Motorola Nextel ic502 user manual

Phone Guide

ic502 by Motorola®

www.nextel.com

Printed in the U.S.A.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.motorola.com/iden/support

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce t he copyrighted software . Accordingly, any copyrig hted software contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual number: NNTN6811C

Welcome to Nextel From Sprint . . . . . . . . . . . . . . . . . . . . . .i

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii

Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . 1

1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1B. Your Phone: The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your ic502 By Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Getting Started With Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Finding Your Phone Number and Walkie-Talkie Number . . . . 24

Basic Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . 35

2A. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . 36

Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Making and Answering Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . 38

Making and Answering Walkie-Talkie Calls . . . . . . . . . . . . . . . . . 47

Making and Answering Talkgroup Calls . . . . . . . . . . . . . . . . . . . . . 56

Making and Answering Direct Talk Calls . . . . . . . . . . . . . . . . . . . . 59

Using Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Keeping Track . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

2B. Controlling Your Phone’s Settings . . . . . . . . . . . . . . . . 70

Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Walkie-Talkie Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . 89

Accessing Your Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

SIM Card Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using Your Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Limiting Use of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Erasing Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Security Features for Data Services . . . . . . . . . . . . . . . . . . . . . . . . 100

2D. Controlling Your Roaming Experience . . . . . . . . . . . .101

Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . 104

Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using Data Roam Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . .107

Viewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Phone Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Walkie-Talkie Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . 114

Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Creating a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Contacts Entries for Walkie-Talkie Groups and Talkgroups . . 127

Managing Your Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Using Your SIM Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Dialing Nextel Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

2G. Using the Phone’s Calendar and Tools . . . . . . . . . . . . 136

Using Your Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Using Your Phone’s Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

2H. Managing Voice Records . . . . . . . . . . . . . . . . . . . . . . .143

Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Section 3: Service Features . . . . . . . . . . . . . . . . . . . . . . .147

3A. Service Features: The Basics . . . . . . . . . . . . . . . . . . . . .148

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Voice Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

3B. Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163

Data Services Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Downloading Premium Services Content . . . . . . . . . . . . . . . . . . 169

Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Data Services FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Section 4: Safety and Warranty Information . . . . . . .181

4A. Important Safety Information . . . . . . . . . . . . . . . . . . . 182

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Safety and General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Hearing Aid Compatibility With Mobile Phones . . . . . . . . . . . . 190

Battery Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Specific Absorption Rate Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Information From the World Health Organization . . . . . . . . . . 194

Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Export Law Assurances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Wireless: The New Recyclable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

California Perchlorate Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Smart Practices While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

4B. Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . .202

Motorola Limited Warranty

for the United States and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Service and Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Welcome to Nextel From Sprint

Sprint and Nextel have come together offering you more choice and flexibility to do whatever you want, whenever you want.

You can make both wireless phone calls on the Nationwide Sprint PCS Network and Nextel Walkie-Talkie calls on the Nextel National Network from the same phone, simplifying your calling experience while expanding the number of persons you can connect to. This combination gives you more of what you need to do more of what you want.

Welcome to a future full of possibility. Welcome to Nextel only from Sprint.

Welcome and thank you for choosing Nextel from Sprint.

Introduction

This Phone Guide introduces you to Sprint Nextel service and the features of your new phone. It’s divided into four sections:

⽧ Section 1: Getting Started

⽧ Section 2: Using Your Phone

⽧ Section 3: Service Features

⽧ Section 4: Safety and Warranty Information

Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index also help you quickly locate specific information.

You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time.

Phone Guide Note:

WAR NI NG

Due to updates in phone software, this printed guide may not be the most current version for your phone. Visit www.nextel.com and sign on to access the most recent version of the phone guide.

Please refer to the Important Safety Information section on page 182 to learn about information that helps you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

Your Phone’s Menu

The following list outlines your phone’s menu structure. For more information about navigating through the menus, please see “Navigating Through Phone Menus” on page 28.

CALL HISTORY

1: ALL CALLS

2: WALKIE-TALKIE

3: MISSED CALLS

4: INCOMING CALLS

5: OUTGOING CALLS

6: ERASE CALL HISTORY

CONTACTS

1: FIND ALL NAMES

2: ADD NEW ENTRY

3: FILTER NAMES

4: SPEED DIAL #S

5: MY INFO

6: SERVICES

1: Customer Solutions 2: Dir. Assistance 3: Account Info. 4: Sprint Operator 5: Voice Command

7: SIM MANAGER

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help

8: MANAGE CONTACTS

1: Add Category 2: View Categories 3: Delete All Contacts 4: Memory Status

iii

MESSAGING

1: SEND MESSAGE

2: TEXT MESSAGING

1: Inbox 2: Outbox 3: Sent Folder 4: Drafts Folder 5: Preset Messages 6: Send Message

3: VOICEMAIL

4: SETTINGS

1: Notification 2: Callback Number

MY CONTENT

1: GAMES

1: Get New 2: My Content Manager

2: RINGERS

1: Get New 2: My Content Manager

3: SCREEN SAVERS

1: Get New 2: My Content Manager

4: APPLICATIONS

1: Get New 2: My Content Manager

WAL KI E-TAL KIE

1: WLK-TLK CONTACTS

2: DIRECT TALK

WEB

VOICE RECORDS

TO OL S

1: ALARM CLOCK

1: Alarm 1 2: Alarm 2 3: Alarm 3 4: Alarm 4 5: Alarm 5

2: CALCULATOR

3: CALENDAR

4: SIM MANAGER

1: Copy to Contacts 2: Copy to SIM 3: Manage SIM 4: Help

5: PHONE UPDATE

6: WORLD CLOCK

SETTINGS

1: SOUNDS

1: Ringer Type

1: Call with ID 2: Call without ID 3: Text Message 4: Voicemail 5: Call Alert 6: Calendar 7: Alarm 8: Roam Ringer

2: Volume

1: Ringer 2: Messaging 3: Calendar 4: Alarm 5: Applications 6: Power On 7: Key Beep 8: Voice Call 9: Speaker Phone 10: Call Alert 11: Incoming WLK-TLK 12: Reset Volumes

3: Indicators

1: Service 2: Minute Beep 3: Call Lost 4: Connect

2: DISPLAY

1: Screensaver 2: Standby Display 3: Light Control 4: Greeting Banner 5: Menu Style 6: Assign Keys 7: Set Time/Date 8: Incoming Calls

3: PCS VISION

1: PCS Vision

2: Net Guard

3: Update Vision Profile

4: WALKIE-TALKIE

1: One Touch WLK-TLK

2: Talkgroup Silent

3: Talkgroup Area

5: ROAMING

1: Set Mode

2: Call Guard

3: Data Roam Guard

6: LOCATION

7: SECURITY

1: Lock Phone

2: Change Lock Code

3: SIM PIN

4: Change SIM PIN

5: Limit Use

1: Lock Contacts 2: Lock Vision 3: Restrict Outgoing Calls 4: Restrict Incoming Calls 5: Restrict Walkie-Talkie

6: Erase Contacts

7: Erase My Content

8: Reset Phone

9: Special Numbers

8: OTHERS

1: Language

2: Answer Options

3: Speed Dial

4: Abbreviated Dial

5: Auto Redial

6: Airplane Mode

7: TTY

8: Text Input

1: Personal Dictionary 2: Word Pop-up List 3: Word Completion

9: PHONE INFO

1: My Phone Numbers 2: Version 3: Advanced

vii

viii

Getting Started

Section 1

Section 1A

Setting Up Service

In This Section

⽧ Getting Started

⽧ Setting Up Your Voicemail

⽧ Account Passwords

⽧ Getting Help

Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to unlock your phone, set up your voicemail, establish passwords, and contact Nextel for assistance with your wireless service.

2 Section 1A: Setting Up Service

Getting Started

Determining If Your Phone Is Already Activated

If you purchased your phone at a Sprint Store, it is probably ready to use. If you received your phone in the mail, it probably has been activated; all you need to do is unlock it. If your phone is not activated, please call Nextel Customer Service at 1-866-638-0455.

You must be in an area covered by the Nationwide Sprint PCS

Tip:

Network and the Nextel National Network when you first power up and unlock your phone.

Unlocking Your Phone

To unlock your phone, follow these easy steps:

1. Press and hold e to turn the phone on.

2. Press Unlock (right softkey).

To select a softkey, press the button directly below the text

Note:

appearing on the bottom left and right of your display screen. Softkey actions change according to screen.

3. Enter your four-digit lock code.

If you can’t recall your lock code, try using the last four digits

Tip:

of either your Social Security number or phone number. If neither of these works, call Nextel Customer Service.

Setting Up Service

When you power up your phone the first time, it performs a series of security checks. For example, it verifies the phone is Nextel-approved and the correct SIM card is installed. If you don’t pass the security checks, your phone displays messages and screen prompts showing what to do next. If you still

Section 1A: Setting Up Service 3

encounter security messages, call Nextel Customer Service at 1-800-639-6111.

4 Section 1A: Setting Up Service

Setting Up Your Voicemail

Unanswered phone calls are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you may want to set up your voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1. From standby mode, press and hold 1.

2. Follow the system prompts to:

䡲 Create your passcode. 䡲 Record your name announcement. 䡲 Record your greeting. 䡲 Choose whether to activate One-Touch Message

Access (a feature that lets you access messages simply by pressing and holding need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account, Nextel recommends that you enable your voicemail passcode.

For more information about using your voicemail, see “Using Voicemail” on page 149.

1, bypassing the

Setting Up Service

Section 1A: Setting Up Service 5

Account Passwords

As a Nextel customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.

Account Password

If you are the account owner, you have an account password to sign on to Customer Service. Your default account password is the last four digits of your Social Security number or the password you selected when you purchased your phone. If you are not the account owner (if someone else receives the invoice for your Nextel service), you can get a sub-account password at

www.nextel.com.

Voicemail Password

You create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Your Voicemail” on page 5 for more information on your voicemail password.

Data Services Password

With your ic502 by Motorola®, you may elect to set up a data services password. This optional password may be used to authorize purchase of Premium Services content and to protect personal information on multi-phone accounts.

For more information, or to change your passwords, sign on to

www.nextel.com or call Nextel Customer Service at

1-800-639-6111.

www.nextel.com and to use when calling Nextel

6 Section 1A: Setting Up Service

Getting Help

Visit www.nextel.com

You can go online to:

䢇 Access your account information. 䢇 Check your minutes used (depending on your

service plan).

䢇 View and pay your bill. 䢇 Enroll for online billing and automatic payment. 䢇 Purchase accessories. 䢇 Shop for the latest phones. 䢇 View other service plans and options available. 䢇 Learn more about data services and other great products

like games, ringers, screen savers, and more.

Reaching Nextel Customer Service

You can reach Nextel Customer Service many different ways:

䢇 Dial

* 2 s

䢇 Sign on to your account at www.nextel.com. 䢇 Call us toll-free at 1-800-639-6111.

Receiving Automated Invoicing Information

For your convenience, your phone gives you access to invoicing information on your account. This information includes balance due, payment received, invoicing cycle, and an estimate of the number of minutes used since your last invoicing cycle.

To access automated invoicing information:

䊳 Press

on your phone.

* 4 s

Setting Up Service

Section 1A: Setting Up Service 7

This service may not be available in all Affiliate areas.

Note:

Sprint 411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge.

There is a per-call charge to use Sprint 411 and you are billed for airtime.

To call Sprint 411:

䊳 Press

4 1 1 s

Operator Services

Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or to a third party.

To access Operator Services:

䊳 Press

For more information or to see the latest products and services, visit us online at

0 s

www.nextel.com.

8 Section 1A: Setting Up Service

Setting Up Service

Section 1A: Setting Up Service 9

Section 1B

Your Phone: The Basics

In This Section

⽧ Your ic502 By Motorola

⽧ Getting Started With Your Phone

⽧ Finding Your Phone Number and Walkie-Talkie Number

⽧ Basic Phone Features

⽧ Accessories

⽧ Entering Text

Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section gives you an

overview of your phone, describes its basic features, shows you how to power it on and off, change your battery, and insert your SIM card.

10 Section 1B: Your Phone: The Basics

Your ic502 By Motorola

5. Walkie-Talkie Button

6. External Display

7. Retractable Antenna

2. Speaker Key

3. Status Light

4. Volume Controls

1. Audio Connector

8. Smart Key

Front View of Phone

Phone Basics

Section 1B: Your Phone: The Basics 11

Inside View of Phone

12. TALK Key

13. Microphone

9. Earpiece

10. Softkeys

15. Navigation Keys

17. END / Power Key

16. OK Key

11. WEB Key

19. Keypad Sensor

18. BACK Key

20. Display Screen

12 Section 1B: Your Phone: The Basics

Key Functions

1. Audio Connector allows you to plug in an optional

headset for convenient, hands-free conversations. Your Walkie-Talkie headset can only use this connector.

The use of wireless phones while driving may cause

Note:

distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

2. Speaker Key turns the speakerphone on and off during

phone calls and Walkie-Talkie calls. You can also use it to answer phone calls in speaker mode.

3. Status Light does the following –

䡲 Flashes green to indicate you have both phone and

Walkie-Talkie service or your battery is charging.

䡲 Flashes orange to indicate you have either phone or

Walkie-Talkie service.

䡲 Flashes red to indicate you do not have service or

your battery is low.

䡲 Flashes red and green to indicate you have an

incoming call.

䡲 Flashes orange and green to indicate you have

received a message or Call Alert, or that an alarm has expired.

4. Volume Controls allow you to adjust the ringer volume in

standby mode or adjust the voice volume during a call. To mute the ringer during an incoming call, press the volume key up or down.

5. Wal kie -Tal ki e button allows you to use your phone as a

long-range, digital Walkie-Talkie.

Phone Basics

Section 1B: Your Phone: The Basics 13

6. External Display shows information about incoming

calls, battery strength, signal coverage, today’s date and time, and more.

7. Retractable Antenna can be extended to optimize your

phone’s performance during phone calls, Walkie-Talkie calls, and data sessions.

8. Smart Key ends a phone call or Walkie-Talkie call,

forwards an incoming call to voicemail and dismisses a Call Alert.

9. Earpiece lets you hear the caller and automated phone

prompts.

10. Softkeys let you select softkey actions or menu items

corresponding to the bottom left and right of the display screen.

11. WEB Key allows you to access the Internet.

12. TALK Key allows you to place or receive phone calls,

answer Call Waiting, and use Three-Way Calling.

13. Microphone allows the other caller to hear you clearly

when you are speaking to them.

14. Accessory Connector allows you to attach the battery

charger or other accessories to your phone.

15. Navigation Keys scroll through the phone’s menu options

and act as shortcut keys from standby mode. To assign shortcuts to the navigation keys, see “Shortcuts” on page 84.

16. OK Key selects the highlighted choice when navigating

through a menu. From standby mode, pressing you to the main menu.

takes

17. END / Power Key ends a call. Press and hold this key for

two seconds to turn your phone on or off. You can also use it to end any task you are engaged in and return the phone to standby mode. When you receive an incoming

14 Section 1B: Your Phone: The Basics

call, press it to mute the ringer; press it twice to forward the call to voicemail.

18. BACK Key deletes characters from the display screen in

text entry mode. When in a menu, press the previous menu. This key also allows you to return to the previous screen during a data session.

c to return to

19. Keypad Sensor detects ambient light. If Keypad Sensor is

enabled, your phone measures the available light and determines if the keypad backlight needs to be turned on.

20. Display Screen provides all the information you need to

operate your phone, such as incoming call notification, Contacts, date and time, signal coverage, battery strength, and much more.

Antenna

To optimize your phone’s performance, extend the antenna during phone calls, Walkie-Talkie calls, and data sessions.

To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position. When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.

Phone Basics

Section 1B: Your Phone: The Basics 15

Getting Started With Your Phone

To start using your ic502 by Motorola phone:

䢇 Make sure your SIM card is in place. 䢇 Charge the battery. 䢇 Turn on your phone.

After you’ve completed these items, you are ready to begin using your new phone.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small card with gold foil lodged within a larger card. This card is included in the shrink-wrap package that also contains the phone user guide and other documentation.

If no SIM card came with your phone another, contact Nextel Customer Service at 1-800-639-6111.

IMPORTANT

You may want to use an existing Nextel SIM card instead of the one provided with this phone.

If your existing NEXTEL SIM card is black or yellow, you can transfer Contacts entries stored in the SIM card to your phone. See “Copying Contacts Entries – SIM Card to Phone” on page 133 for an explanation of how to do this.

After you begin using your phone with a SIM card, you cannot switch to a different SIM card with this phone. If you need to change SIM cards, or if you require assistance, contact Nextel Customer Service at 1-800-639-6111.

16 Section 1B: Your Phone: The Basics

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