Motorola MTP810 EX User Manual

MTP810 Ex

Basic Service Manual

ii COPYRIGHT

COPYRIGHT

Copyrights

© 2008 Motorola Inc. All rights reserved.

No part of this manual may be reproduced, transmitted, stored in a retrieval
system, or translated into any language or computer language, in any form or by
any means, without the prior written permission of Motorola Inc.

Computer Software Copyrights

The Motorola products described in this manual may include copyrighted
Motorola computer programs stored in semiconductor memories or other media.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted computer programs including, but not limited to,
the exclusive right to copy or reproduce in any form the copyrighted computer
program. Accordingly, any copyrighted Motorola computer programs contained in
the Motorola products described in this manual may not be copied, reproduced,
modified, reverse-engineered, or distributed in any manner without the express
written permission of Motorola. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents or patent applications of
Motorola, except for the normal non-exclusive royalty-free license to use that
arises by operation of law in the sale of a product.

Trademarks

MOTOROLA and the Stylized M Logo are registered in the U.S.Patent and
Trademark Office. All other product or service names are the property of their
respective owners.

© Motorola, Inc. 2008

DOCUMENT HISTORY iii

DOCUMENT HISTORY

The following major changes have been implemented in this manual since the previous edition:

Edition Description Date

6866588D13-A Initial edition. Oct. 2008

iv

Notes

Technical Information Updates

As we continue to make engineering enhancements to our products, the information
in our Service Manuals need to be updated accordingly. If you wish to be informed of
these updates, kindly fill in and fax us your details.

Fax to: 6-04-6124944

The Technical Publications Coordinator,
Global Customer Documentation,
R&D Department,
Motorola Penang.

Your Details

Name/Contact Person:
Company Name:
Address:

Telephone No.:
Fax No.:
Email Address:
How would you like to receive the update notification?

Through:  mail  email  fax

Manual No.: 6866588D13

Kindly complete the Service Manual Feedback Form on the next page to help us
ensure that you receive the most accurate and complete information.

Service Manual Feedback Form

We believe that reports from users provide valuable information for producing quality
manuals. Kindly take a few moments to provide feedback on this manual. Thank you
for your cooperation.

Fax to: 6-04-6124944

The Technical Publications Coordinator,
Global Customer Documentation,
R&D Department,
Motorola Penang.

1. Please check all the appropriate boxes:

Complete

Disassembly
Procedures

Alignment
Procedures

Exploded
Views

Schematic
Diagrams

Circuit Board
Details

Electrical Parts
List

Exploded View
Parts List

Incomplete

Correct

Incorrect

Clear

Confusing

Size

Adequate

Size

Too Small

Not Covered

in this Manual

2. How do you rate this particular Service Manual?

 excellent  very good  good  fair  poor

3. Did this Service manual provide you with the information necessary to service and
maintain the specific equipment?

 very much so  generally yes  to some extent  no

4. We would appreciate any corrections or recommendations for improving this
manual. Please include the specific page number(s) of the diagram or procedure
in question.

5. General comments/suggestions:

Manual No.: 6866588D13

SAFETY INFORMATION vii

SAFETY INFORMATION

Product Safety and RF Exposure for Portable Two-Way Radios

BEFORE USING THIS RADIO, READ THIS BOOKLET WHICH CONTAINS IMPORTANT OPERATING
INSTRUCTIONS FOR SAFE USAGE AND RF ENERGY AWARENESS AND CONTROL INFORMATION AND
OPERATIONAL INSTRUCTIONS FOR COMPLIANCE WITH RF ENERGY EXPOSURE LIMITS IN
APPLICABLE NATIONAL AND INTERNATIONAL STANDARDS. ALSO READ THE OPERATIONAL
INSTRUCTIONS FOR SAFE USAGE. FOR RADIOS THAT HAVE BEEN APPROVED AS INTRINSICALLY
SAFE, READ THE INSTRUCTIONS AND INFORMATION ON INTRINSIC SAFETY ON PAGE xiii.

RF Energy Exposure Awareness and Control Information and
Operational Instructions for Occupational Use

NOTICE: This radio is intended for use in occupational/controlled conditions where users

have full knowledge of their exposure and can exercise control over their exposure
to meet the occupational limits in FCC/ICNIRP and International standards. This
radio device is NOT authorized for general population consumer use.

This two-way radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide
communications between two or more users over a distance. It uses radio frequency (RF) energy or
radio waves to send and receive calls. RF energy is one form of electromagnetic energy. Other
forms include, but are not limited to, sunlight and x-rays. RF energy, however, should not be
confused with these other forms of electromagnetic energy, which when used improperly, can cause
biological damage. Very high levels of x-rays, for example, can damage tissues and genetic
material.

Experts in science, engineering, medicine, health, and industry work with organizations to develop
standards for safe exposure to RF energy. These standards provide recommended levels of RF
exposure for both workers and the general public. These recommended RF exposure levels include
substantial margins of protection.

All Motorola two-way radios are designed, manufactured, and tested to ensure they meet
government-established RF exposure levels. In addition, manufacturers also recommend specific
operating instructions to users of two-way radios. These instructions are important because they
inform users about RF energy exposure and provide simple procedures on how to control it.

Please refer to the following websites for more information on what RF energy exposure is and how
to control your exposure to assure compliance with established RF exposure limits:

http://www.fcc.gov/oet/rfsafety/rf-faqs.html

http://www.osha.gov/SLTC/radiofrequencyradiation/index.html

viii SAFETY INFORMATION

Federal Communication Commission (FCC) Regulations (US
markets only)

The FCC rules require manufacturers to comply with the FCC RF energy exposure limits for portable
two-way radios before they can be marketed in the U.S. When two-way radios are used as a
consequence of employment, the FCC requires users to be fully aware of and able to control their
exposure to meet occupational requirements. Exposure awareness can be facilitated by the use of a
product label directing users to specific user awareness information. Your Motorola two-way radio
has a RF Exposure Product Label. Do not remove this RF Exposure Label from the device. Also,
your Motorola user manual, or separate safety booklet includes information and operating
instructions required to control your RF exposure and to satisfy compliance requirements.

Compliance with RF Exposure Standards

Your Motorola two-way radio is designed and tested to comply with a number of national and
International standards and guidelines (listed below) for human exposure to radio frequency
electromagnetic energy. This radio complies with the IEEE (FCC) and ICNIRP exposure limits

for occupational/controlled RF exposure environments at operating duty factors of up to 50%
talk-50% listen and is authorized by the IEEE/ICNIRP for occupational use only.

In terms of measuring RF energy for compliance with these exposure guidelines, your radio
generates measurable RF energy only while it is transmitting (during talking), not when it is
receiving (listening) or in standby mode.

NOTE:

Your Motorola two-way radio complies with the following RF energy exposure standards and
guidelines:

• United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part

• American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers

• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition

• International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998

• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency

• Australian Communications Authority Radiocommunications (Electromagnetic Radiation -

• ANATEL ANNEX to Resolution No. 303 of July 2, 2002 "Regulation of limitation of exposure to

The approved batteries, supplied with the portable radio, are rated for a
5-5-90 duty cycle (5% talk–5% listen–90% standby), even though this radio
complies with IEEE/ICNIRP occupational exposure limits at usage factors
of up to 50% talk.

2 sub-part J

(IEEE) C95. 1-1992

Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999

Human Exposure) Standard, 2003

electrical, magnetic and electromagnetic fields in the radio frequency range between 9 KHz and
300 GHz" and "Attachment to resolution # 303 from July 2, 2002"

SAFETY INFORMATION ix

RF Exposure Compliance and Control Guidelines and Operating
Instructions

To control your exposure and ensure compliance with the occupational/controlled environment
exposure limits, always adhere to the following procedures:

Guidelines:

• User awareness instructions should accompany device when transferred to other users.

• Do not use this device if the operational requirements described herein are not met.

Operating Instructions:

• Transmit no more than the rated duty factor of 50% of the time. To transmit (talk), push the
Push-To-Talk (PTT) button. To receive calls, release the PTT button. Transmitting 50% of the
time, or less, is important because this radio generates measurable RF energy exposure only
when transmitting (in terms of measuring for standards compliance).

• When worn on the body, always place the radio in a Motorola-approved clip, holder, holster,
case, or body harness for this product. Using approved body-worn accessories is important
because the use of non-Motorola-approved accessories may result in exposure levels, which
exceed the IEEE/ICNIRP occupational/controlled environment RF exposure limits.

• If you are not using a body-worn accessory and are not using the radio in the intended use
position, along side the head in the phone mode (TETRA only), in front of the face in the hand
held mode, then ensure the antenna and the radio are kept 2.5 cm (one inch) from the body
when transmitting. Keeping the radio at a proper distance is important because RF exposures
decrease with increasing distance from the antenna.

Hand-held Mode – Operating Instructions:

• Hold the radio in a vertical position in front of the face with the microphone (and
other parts of the radio including the antenna) at least 2.5 cm (one inch) away from
the nose or lips. Antenna should be kept away from the eye. Keeping the radio at a
proper distance is important since RF exposures decrease with increasing distance
from the antenna.

Phone Mode (TETRA only) – Operating Instructions:

• When placing or receiving a phone call, hold your radio product as you would a wireless
telephone. Speak directly into the microphone.

x SAFETY INFORMATION

Approved Accessories

• Use only Motorola-approved supplied or replacement antennas, batteries, and accessories. Use
of non–Motorola - approved antennas, batteries and accessories may exceed IEEE/ICNIRP RF
exposure guidelines. For a list of Motorola-approved antennas, batteries, and other accessories
please see your dealer or local Motorola contact. Your nearest dealer can be found at the
following web site:

http://www.motorola.com/governmentandenterprise

NOTE:

Only parts which are listed in the MTP850 Ex & MTP810 Ex Accessory
Leaflet (P/N: 6866588D19), except for the chargers, are approved for use
with the radio in potentially explosive atmospheres.

Additional Information

For additional information on exposure requirements or other training information, visit

http://www.motorola.com/rfhealth

Electromagnetic Interference/Compatibility

NOTE:

Nearly every electronic device is susceptible to electromagnetic
interference (EMI) if inadequately shielded, designed, or otherwise
configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio in any facility
where posted notices instruct you to do so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be
in accordance with applicable regulations per airline crew instructions.

SAFETY INFORMATION xi

Medical Devices

Pacemakers

The Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation
of 15 centimeters (6 inches) be maintained between a handheld wireless radio and a pacemaker.
These recommendations are consistent with those of the U.S. Food and Drug Administration.
Persons with pacemakers should:

• ALWAYS keep the radio more than 15 centimeters from their pacemaker when the radio is turned ON.

• Not carry the radio in the breast pocket.

• Use the ear opposite the pacemaker to minimize the potential for interference.

• Turn the radio OFF immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless radios may interfere with some hearing aids. In the event of such interference,
you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine
if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this
information.

xii SAFETY INFORMATION

Use of Communication Devices While Driving

Always check the laws and regulations on the use of radios in the area where you drive.

• Give full attention to driving and to the road.

• Use hands-free operation, if available.

• Pull off the road and park before making or answering a call if driving conditions or regulations so
require.

Operational Warnings

For Vehicles With An Air Bag
Refer to vehicle manufacturer's manual prior to installation of electronic equipment to avoid

interference with air bag wiring.

Do not place a portable radio in the area over an air bag or in the air bag deployment area. Air bags
inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag
inflates, the radio may be propelled with great force and cause serious injury to occupants of the
vehicle.

Potentially Explosive Atmospheres
(Explosive atmospheres refers to hazard classified locations that may contain hazardous

gas, vapors, or dusts.)

Turn off your radio prior to entering any area with a potentially explosive atmosphere, unless it is a
radio type especially qualified for use in such areas as "Intrinsically Safe" (for example, Factory
Mutual, CSA, UL, ATEX/IECEx or ATEX Approved). Do not remove, install, or charge batteries in
such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in
bodily injury or even death.

The areas with potentially explosive atmospheres referred to above include fuelling areas such as
below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal powders. Areas with potentially explosive
atmospheres are often but not always posted.

Blasting Caps And Blasting Areas

To avoid possible interference with blasting operations, turn off your radio when you are near
electrical blasting caps, in a blasting area, or in areas posted:

"Turn off two-way radio". Obey all signs and instructions.

Operational Cautions

Antennas

Do not use any portable radio that has a damaged antenna. If a damaged antenna comes into contact
with your skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or bodily injury such as burns if a conductive material
such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or other container with metal
objects.

SAFETY INFORMATION xiii

Intrinsically Safe Radio Information

The TETRA portable radios MTP850 Ex and MTP810 Ex are approved for use in potentially
explosive environments according to the ATEX EC Directive 94/9/EC and IECEx certification
scheme.The radio and battery approval labels give the information in which types/levels of
hazardous areas the radios and battery can be used. The intrinsically safe protection rating for these
radio models goes according to the ATEX Directive 94/9/EC:

MTP850 Ex – 2D - This model is marked with the ATEX approval number BVS 08 ATEX E XXX X. II
2G Ex ib IIC T4 (Category 2, Approved for Zone 1, 2 Equipment group II, Gas group C,
Temperature class T4, Tamb -20°C to +50°C) II 2D Ex ibD 21 IP6x T90°C (Category 2, Approved for
Zone 21, 22 Equipment group II).

MTP850 Ex – 3D - This model is marked with the ATEX approval number BVS 08 ATEX E XXX X. II
2G Ex ib IIC T4 (Category 2, Approved for Zone 1, Equipment group II, Gas group C, Temperature
class T4, Tamb -20°C to +50°C) II 3D Ex ibD 22 IP5x T90°C (Category 3, Approved for Zone 22,
Equipment group II).

MTP810 Ex – This model is marked with the ATEX approval number BVS 08 ATEX E YYY X. II 2G
Ex ib IIA T3 (Category 2, Approved for Zone 1, Equipment group II, Gas group A, Temperature class
T3, Tamb -20°C to +50°C) II 3D Ex ibD 22 IP5x T90°C (Category 3, Approved for Zone 22,
Equipment group II).

Operational Cautions for Intrinsic Safe Equipment

• Do not operate radio communications equipment in a potentially explosive atmosphere unless it is a
type especially qualified (for example, FM, UL, CSA, or ATEX/IECEx or ATEX approved). An
explosion or fire may result.

• Do not operate a radio unit that has been approved as intrinsically safe product in a potentially
explosive atmosphere if it has been physically damaged (for example, cracked housing). An
explosion or fire may result.

• Do not replace or charge batteries in a potentially explosive atmosphere. Contact sparking may
occur while installing or removing batteries and cause an explosion or fire.

Radios must ship from the Motorola manufacturing facility with the potentially explosive atmosphere
capability and the intrinsic safety approval labelling (FM, UL, CSA, ATEX/IECEx or ATEX). Radios
will not be upgraded to this capability and labeled once they have been shipped to the field.

A modification changes the radio’s hardware from its original design configuration. Modifications can
only be made by the original product manufacturer.

• Do not replace or change accessories in a potentially explosive atmosphere. Contact
sparking may occur while installing or removing accessories and cause an explosion or
fire.

• Turn the radio off before removing or installing a battery or accessory.

• Do not disassemble an intrinsically safe product in any way that exposes the internal
circuits of the radio.

• Failure to use an intrinsically safe approved battery or Approved accessories specifically
approved for the radio unit may result in the dangerously unsafe condition of an
unapproved radio combination being used in a hazardous location.

• Unauthorized or incorrect modification of the intrinsically safe approved Product will
negate the approval rating of the product.

• Incorrect repair or relabeling of any intrinsically safe Agency-approved radio could
adversely affect the Approval rating of the radio.

• Use of a radio that is not intrinsically safe in a potentially explosive atmosphere could
result in serious injury or death.

xiv SAFETY INFORMATION

Repair

A repair constitutes something done internally to the radio that would bring it back to its original
condition. Items not considered as repairs are those in which an action is performed on a radio
which does not require the outer casing of the radio to be opened in a manner which exposes the
internal electrical circuits of the radio.

Repairs of Motorola ATEX/IECEx certified intrinsically safe radios must be carried out ONLY
by Motorola I.S. trained personnel, who are aware of the special parts required and the
procedures necessary to maintain the ATEX/IECEx conformance of the product. The
Motorola internal service centres undergo regular training and receive a Motorola internal
certification that enables them to conduct ATEX repairs.

• Service personnel doing ATEX repairs have to have a mandatory annual ATEX/IECEx
awareness training.

• The participation in the ATEX/IECEx awareness training plus a detailed product training
certifies the person to conduct ATEX/IECEx repairs.

• The training records have to be kept for at least 10 Years.

• For every ATEX/IECEx repair at the minimum the service centre must record: Customer
information, date of repair, serial number, date code and model number of the unit that
was repaired, technician’s name and ATEX training date as well as repair
information/parts replaced. These records have to be kept under record retention for at
least 10 Years after the repair was conducted.

When conducting repair work, the following must be observed:

• If the radio has an IP6x protection, a vacuum leak test has to be conducted after the radio
is assembled. A confirmation that the leak test was conducted has to added to the repair
records.

• It is essential that only original Motorola spare parts specifically listed for the particular
unit can be used for repair. Any other replacement parts are not allowed and may impair
the intrinsic safety of the unit.

If any of the items below are observed, the intrinsic safety of the unit may be impaired and
the customer must be informed about this. Text proposal:

________________________________
Dear customer,

We observed the following modifications on the units that were under repair:

1. .....

2. .....

...

These modifications are not authorized by Motorola and deviate from the approved design.

The modifications may impair the intrinsic safety of the units and as such may cause a higher
risk of explosion when the units are used in a potentially explosive environment.

________________________________

The final letter may deviate from the example above.

• ATEX/IECEx and CE markings damaged or modified

• Additional engraving, additional labels on the enclosure

• Repairs or modifications of the housings/enclosure

• Damages on the antennas especially if the isolation is broken

Contact the Motorola service organization (Georg Fröhlich) or the ATEX representaive (Fritz
Bollmann) for further assistance regarding repairs and service of ATEX/IECEx certified
Motorola equipment.

SAFETY INFORMATION xv

Do Not Substitute Options or Accessories

The Motorola communications equipment certified as intrinsically safe by the approving agency, is
tested as a complete system which consists of the listed agency Approved portable, Approved
battery, and Approved accessories or options, or both. This Approved portable and battery
combination must be strictly observed. There must be no substitution of items, even if the substitute
has been previously Approved with a different Motorola communications equipment unit. Approved
configurations are listed in MTP850 Ex & MTP810 Ex Accessory Leaflet (P/N: 6866588D19).

The Intrinsically Safe Approval Label affixed to radio refers to the intrinsically safe classification of
that radio product, and the approved batteries that can be used with that system.

The manual PN referenced on the Intrinsically Safe Approval Label identifies the approved
Accessories and or options that can be used with that portable radio unit.

Using a non Motorola intrinsically safe battery and or accessory with the Motorola approved radio
unit will void the intrinsically safe approval of that radio unit.

Any modification of the enclosure of the radios, batteries or accessories such as:

• placing additional labels

•engraving

• repairs after damages on the enclosure

is not allowed and will impair the intrinsic safety of the equipment. If this is observed, the customer
has to be informed that these modifications are not allowed and the units are not approved for use in
a potentially explosive atmosphere.

Only officially released radio SW has been tested properly and that the intrinsic safety of the radios
is ensured. Radios are not allowed to operate with any other SW in a potentially explosive
atmosphere. SW that is not officially released may impair the intrinsic safety of the radios.

European Union Directives Conformance Statement

This product is in conformance with the TETRA (TErrestrial Trunked RAdio) standard.
This product is in conformance with the requirements of the applicable EU Council Directives.
Declarations of Conformance with the requirements are located at:

Motorola a/s
Sydvestvej 15
DK-2600 Glostrup

Denmark

xvi

Notes

CONTENTS xvii

CONTENTS

COPYRIGHT....................................................................................................ii

DOCUMENT HISTORY................................................................................... iii

SAFETY INFORMATION ............................................................................... vii

CONTENTS .....................................................................................xvii

CHAPTER 1 SCOPE & WARRANTY ....................................................... 1-1

Scope of this Manual ..................................................................................................................................... 1-1

Related Publications ...................................................................................................................................... 1-2

Warranty and Service Support....................................................................................................................... 1-2

Warranty Period and Return Instructions ........................................................................................... 1-2

After Warranty Period......................................................................................................................... 1-2

CHAPTER 2 MODEL INFORMATION & ACCESSORIES ....................... 2-1

MTP810 Ex Model Information ...................................................................................................................... 2-1

MTP810 Ex Model Specifications .................................................................................................................. 2-2

Accessories Replacement Parts List ............................................................................................................. 2-3

Accessories Allowed in a Potentially Explosive Environment .................................................................. 2-3

Accessories NOT Allowed in a Potentially Explosive Environment.......................................................... 2-4

CHAPTER 3 OVERVIEW ......................................................................... 3-1

General .......................................................................................................................................................... 3-1

Digital Modulation Technology.................................................................................................................. 3-1

Voice Compression Technology ............................................................................................................... 3-2

Description ..................................................................................................................................................... 3-2

Transceiver Description............................................................................................................................ 3-2

Digital Section Description.................................................................................................................. 3-2

Transmitter Path Description.............................................................................................................. 3-2

Receiver Path Description.................................................................................................................. 3-3

Global Positioning System (GPS) Section Description....................................................................... 3-3

CHAPTER 4 PROGRAMMING THE RADIO............................................ 4-1

CHAPTER 5 TEST SETUP & TESTING .................................................. 5-1

Typical Test Setup.......................................................................................................................................... 5-1

Test Check List............................................................................................................................................... 5-2

Transmitter Tests ................................................................................................................................ 5-3

Call Processing Tests ......................................................................................................................... 5-4

Duplex Test......................................................................................................................................... 5-4

xviii CONTENTS

How to Configure the IFR 3902 / IFR 2968 Setup ......................................................................................... 5-4

How to Configure the IFR 3902 / IFR 2968 Manual Test Screen ............................................................. 5-8

RF Tests using IFR 3902 / IFR 2968.............................................................................................................. 5-9

Receiver Tests .......................................................................................................................................... 5-9

Transmitter Tests .................................................................................................................................... 5-10

Call Processing Tests using IFR 3902 / IFR 2968........................................................................................ 5-11

Talk Back ................................................................................................................................................ 5-11

Call to Mobile.......................................................................................................................................... 5-11

Digital Duplex Test (Tx) using IFR 3902 / IFR 2968..................................................................................... 5-12

Manual Mode Testing ................................................................................................................................... 5-14

Preparation for Testing ........................................................................................................................... 5-14

Tests ....................................................................................................................................................... 5-14

Charger Recognition Test....................................................................................................................... 5-17

CHAPTER 6 MAINTENANCE................................................................... 6-1

Preventive Maintenance................................................................................................................................. 6-1

Inspection and Cleaning ..................................................................................................................... 6-1

Cleaning External Plastic Surfaces .................................................................................................... 6-1

APPENDIX A SERVICE INFORMATION..................................................A-1

Servicing MTP810 Ex Portable Radios ..........................................................................................................A-1

Level 1 and Level 2 Maintenance ..................................................................................................................A-1

Service Information ........................................................................................................................................A-1

Europe, Middle East and Africa Region ...................................................................................................A-1

European Radio Support Centre (ERSC)...........................................................................................A-1

EMEA Systems Support Centre (ESSC) ............................................................................................A-2

Piece Parts .........................................................................................................................................A-2

Parts Identification and Ordering ........................................................................................................A-2

EMEA Test Equipment Support ..........................................................................................................A-2

Recommended Programming Equipment ......................................................................................................A-3

Service Replacement Kit Matrix .....................................................................................................................A-3

SCOPE & WARRANTY 1 - 1

CHAPTER 1

SCOPE & WARRANTY

Scope of this Manual

This manual is intended for use by service technicians familiar with similar types
of equipment. It contains information required for the installation of the equipment
described and is current as of the printing date. Changes which occur after the
printing date may be incorporated by a complete manual revision or alternatively
as addendum.

NOTE:

This manual is divided into the following sections:

• Copyright

• Document History

• Safety

• Table of Contents

• CHAPTER 1 Scope & Warranty

• CHAPTER 2 Model Information & Accessories

• CHAPTER 3 Overview

• CHAPTER 4 Programming the Radio

• CHAPTER 5 Test Setup & Testing

• CHAPTER 6 Maintenance

• APPENDIX A Service Information

Before planning or starting the installation, please read the Safety section
in the front of this manual.

1 - 2 SCOPE & WARRANTY

Related Publications

• 6866588D19 MTP850 Ex & MTP810 Ex Accessory Leaflet

• 6866588D20 MTP850 Ex & MTP810 Ex Safety Booklet

• 6866588D21 MTP850 Ex & MTP810 Ex Product Information Manual

• 6802974C10 TETRA CPS User’s Guide – EN

Warranty and Service Support

Motorola offers long term support for its products. This support includes full exchange and/or repair
of the product during the warranty period, and service/ repair or spare parts support out of warranty.

Warranty Period and Return Instructions

The terms and conditions of warranty are defined fully in the Motorola Dealer or Distributor or
Reseller contract. These conditions may change from time to time and the following notes are for
guidance purposes only. In instances where the product is covered under a "return for replacement"
or "return for repair" warranty, a check of the product should be performed prior to shipping the radio
back to Motorola. This is to ensure that the product has been correctly programmed or has not been
subjected to damage outside the terms of the warranty.

Prior to shipping any radio back to the appropriate Motorola warranty depot, please contact
Customer Resources or your Motorola dealer, distributor or reseller. All returns must be
accompanied by a Warranty Claim Form, available from your Customer Service representative or
Motorola Online Extranet (MOL) or your Motorola dealer, distributor or reseller (refer to list in
Appendix A). Products should be shipped back in the original packaging, or correctly packaged to
ensure no damage occurs in transit.

After Warranty Period

After the Warranty period, Motorola continues to support its products in two ways.

• Motorola’s Managed Technical Services (MTS) offers a repair service to both end users and

dealers at competitive prices.

• MTS supplies individual parts and modules that can be purchased by dealers who are

technically capable of performing fault analysis and repair.

NOTE:

Only Motorola Own Service Centres or Approved Motorola Service Partners can
perform these functions. Any tampering by non-authorised Service Centres voids
the warranty of your radio. Please check with Motorola representatives or visit
http://www.motorola.com/governmentandenterprise to find out about Motorola
Own Service Centres.

MODEL INFORMATION & ACCESSORIES 2 - 1

CHAPTER 2

MODEL INFORMATION & ACCESSORIES

MTP810 Ex Model Information

This manual applies to the following MTP810 Ex, 1 W, TETRA ATEX Portable Radio model:

H04PCF6TZ5AN, MTP810 Ex

MODEL NUMBERING SYSTEM

Typical Model Numbering: H 0 4 P C F 6 T Z 5 A N

Position:

231457 109111286

Position 1 - Type of Unit

H = Hand-Held Portable
M = Mobile Product

Positions 2 and 3 - Model Series

01=Motorola MTP850 Ex Family
02=Motorola Digital Communicator
04=Motorola MTP810 Ex Family
06=Motorola Advanced Feature Digital
07=Motorola i370 Products
08=Motorola i1000 Products
12=Motorola 3:1 Mobile
13=Motorola Ruggedized Digital
39=Motorola MTH650 Family
78=Motorola MTH800 Family
60=Motorola MTP850 Family

Position 4 - Frequency Band

P=380 to 430 MHz
U=806 to 870 MHz

*Values given represent range only;
they are not absolute.

Position 5 - Power Level

A=0 to 0.7 Watts
B=0.7 to 0.9 Watts
C=1.0 to 3.9 Watts
D=4.0 to 5.0 Watts
E=5.1 to 6.0 Watts
F=6.1 to 10.0 Watts

Position 6 - Physical Packages

F=Limited Keypad - With Display
H=Full Keypad - With Display
K=Limited Controls - Basic Display
N=Enhanced Controls - Enhanced Display

Position 12 - Unique

Model Variations
N=Standard Package
R=Blue Housing
Z=Black Housing

Position 11 - Version

Version Letter (Alpha) ­Major Change
Version Letter (Beta)
Major Change

Position 10 - Feature Level

1=Basic
2=Limited Pkg
3=Limited Plus
4=Intermediate
5=Standard Pkg

Position 9 - Primary System Type

R=iDEN Basic
S=iDEN AFU
Z=Dimetra

6=Standard Plus
7=Expanded Pkg
8=Expanded Plus
9=Full Feature/
Programmable

Position 7 - Channel Spacing

1=5 kHz
2=6.25 kHz
3=10 kHz
4=12.5 kHz

5=15 kHz
6=25 kHz
7=30 kHz

Position 8 - Primary Operation

N=Digital Front
Q=Low Profile -Basic Display
R=Digital Multi-Service
T=TDMA Digital Dual Mode

2 - 2 MODEL INFORMATION & ACCESSORIES

MTP810 Ex Model Specifications

GENERAL RECEIVER TRANSMITTER

ETSI ETS 300 019-1-7 Receiver Type: Class A and B Modulation Type: π/4DQPSK

Type Number: 380-430 MHz Frequency Range: 380-430 MHz RF Power: 1 Watt

Temperature Range for Transceiver: Channel Spacing: 25 kHz Frequency Range: TMO 380-430 MHz

Operating: -10C to +50C Sensitivity (4%) BER: -112 dBm Frequency Stability:

Storage: -40C to +85C Intermodulation:

Battery Types: NNTN7383A Standard
725mAh (Li Ion)

Battery Voltage:

Minimum:
Nominal:

Portable Dimensions
(HxWxD in MMs): 135.4 x 55.8 x 38 mm

Weight (380-430MHz):

Specifications subject to change without notice.

226g-234g Radio only (with antenna)

388g-396g with standard battery

with standard battery

6.7 Vdc

7.4 Vdc

Interfering Signal Level:

Selectivity Blocking:

(50-100 kHz)
Interfering Signal Level:

Spurious Rejection:

Interfering Signal Level:

Frequency Stabiliy:

Locked to Base:

Unlocked to Base:

Distortion at Rated Audio: 15% Max.

Rated Audio:

(4%) BER

-47 dBm

(4%) BER

-40 dBm

(4%) BER

-45 dBm

100Hz

+
1000Hz

+

500mW

Locked to Base
Not Locked to Base

Spurious Emissions:

Conducted
30MHz-1GHz
1GHz-12.75GHz

Radiated
30MHz-1GHz
1GHz-12.75GHz

Adjacent Channel Power (at

55dBc

DMO 380-430 MHz

± 100 Hz

± 1000 Hz

-36dBm

-30dBm

-36dBm

-30dBm

± 25kHz):

MODEL INFORMATION & ACCESSORIES 2 - 3

Accessories Replacement Parts List

Please refer to the MTP850 Ex & MTP810 Ex Accessory Leaflet
(P/N: 6866588D19) for the latest accessory updates.

Accessories Allowed in a Potentially Explosive Environment

The following accessories can be used in a potentially explosive environment.

Part/Kit
Number

Batteries

NNTN7383A ATEX BATTERY LI-ION 7.2V 725 MAH

Carrying Options

NTN5243A SHOULDER STRAP
PMLN5004A SHOULDER WEARING DEVICE
PMLN5134A ATEX BELT CLIP 2.5 INCH
PMLN5287A HARD LEATHER CASE FOR ATEX,BLACK
PMLN5288A SOFT LEATHER CASE FOR ATEX,BLACK

Audio Accessories

PMMN4058A ATEX REMOTE SPEAKER MIC W/VOL CTRL
PMMN4063A ATEX ENH THROAT MIC W/ 80MM PTT
PMLN5389A ATEX ENH OVER THE HEAD H/DUTY HS
PMLN5390A ATEX ENH BEHIND THE HEAD H/DUTY HS
PMLN5391A ATEX ENH OVER THE HEAD LIGHTWT HS
PMLN5392A ATEX ENH BEHIND THE HEAD LIGHTWT HS

Description Remarks

Antennas

85007012001 MTP850 EX SHORT STUBBY ANTENNA Has a red dot on the

8575279M01 MTH800 WHIP ANTENNA (380-430MHZ)
8587526V14 STUBBY (MEDIUM LENGTH) 380-430 MHZ

ANTENNA

Covers

PMLN5419A DUST COVER

connector thread to
distinguish from P/N
8586381J10.

2 - 4 MODEL INFORMATION & ACCESSORIES

Accessories NOT Allowed in a Potentially Explosive Environment

The following accessories CANNOT be used in a potentially explosive
environment.

Kit Number Description
Chargers

NNTN7471A IMPRES SUC W/KOREAN PLUG
PMLN5188A IMPRES SUC WITH SMPS EU AC CORD
PMLN5194A IMPRES SUC WITH SMPS UK AC CORD
PMLN5198A IMPRES SUC WITH SMPS US AC CORD
PMLN5199A IMPRES SUC WITH SMPS AUSTRALIA/NZ CORD
PMLN5214A IMPRES SUC WITH SMPS AR AC CORD
WPLN4145A IMPRES MUC W/DISPLAY – KOREAN PLUG
WPLN4146A IMPRES MUC NO DISPLAY – KOREAN PLUG
WPLN4182A IMPRES SUC W/US PLUG
WPLN4183A IMPRES SUC W/UK PLUG
WPLN4184A IMPRES SUC W/EURO PLUG
WPLN4185A IMPRES SUC W/AUST/NZ PLUG
WPLN4186A IMPRES SUC W/ARGENTINA PLUG
WPLN4187A IMPRES MUC, NO DSPL – US PLUG
WPLN4188A IMPRES MUC, NO DSPL – UK PLUG
WPLN4189A IMPRES MUC, NO DSPL – EURO PLUG
WPLN4190A IMPRES MUC, NO DSPL – AUST/NZ PLUG
WPLN4191A IMPRES MUC, NO DSPL – ARGEN PLUG
WPLN4192A IMPRES MUC W/DSPL – US PLUG
WPLN4193A IMPRES MUC W/DSPL – UK PLUG
WPLN4194A IMPRES MUC W/DSPL – EURO PLUG
WPLN4195A IMPRES MUC W/DSPL – AUST/NZ PLUG
WPLN4196A IMPRES MUC W/DSPL – ARGEN PLUG
WPLN4197A CHARGER, IMPRES MUC NON-DISPLAY (BASE UNIT)
WPLN4198A CHARGER, IMPRES MUC DISPLAY (BASE UNIT)
WPLN4199B CHARGER, IMPRES SUC
WPLN4204A MUC WITH DISPLAY INTL 110V
WPLN4205A MULTI UNIT CHARGER (MUC) INTL 110V

MODEL INFORMATION & ACCESSORIES 2 - 5

Kit Number Description
Others

66007029001 RF RADIO REAR ANTENNA ADAPTOR
66007029002 BATTERY ELIMINATOR

2 - 6 MODEL INFORMATION & ACCESSORIES

Notes

OVERVIEW 3 - 1

CHAPTER 3

OVERVIEW

General

To achieve a high spectrum efficiency, the MTP810 Ex uses digital modulation
technology and sophisticated voice-compression algorithm. The voice of the
person speaking into the microphone is converted into a digital bit stream
consisting of zeros (0) and ones (1). This stream is then modulated into a
radio-frequency (RF) signal, which is transmitted over the air to another radio.
The process is called digital modulation.

Digital Modulation Technology

The MTP810 Ex is a TETRA ATEX Portable Radio that can operate in dispatch
and phone modes. The radio can also operate in TMO (Trunked Mode
Operation) and DMO (Direct Mode Operation) modes. It uses two digital
technologies:

π/4DQPSK is a modulation technique that transmits information by altering the
phase of the radio frequency (RF) signal. Data is converted into complex
symbols, which alter the RF signal and transmit the information. When the signal
is received, the change in phase is converted back into symbols and then into the
original data.

The system can accommodate 4-voice channels in the standard 25 kHz channel
as used in the two-way radio.

Time Division Multiple Access (TDMA) is used to allocate portions of the RF
signal by dividing time into four slots, one for each radio.

Time allocation enables each radio to transmit its voice information without
interference from other transmitting units. Transmission from a radio or base
station is accommodated in time-slot lengths of 15 milliseconds and frame
lengths of 60 milliseconds. The TDMA technique requires sophisticated
algorithms and a digital signal processor (DSP) to perform voice
compressions/decompressions and RF modulation/demodulation.

π/4 DQPSK and Time Division Multiple Access (TDMA).

3 - 2 OVERVIEW

Voice Compression Technology

Voice is converted into a digital bit stream by sampling the voice at high rate and
converting the samples into numbers, which are represented by bits.

Voice compression reduces the number of bits per second while maintaining the
voice at an acceptable quality level. The MTP810 Ex uses a coding technique
called ACELP (Algebraic Code Excited Linear Prediction). The compressed
voice-data bits modulate the RF signal.

Description

Transceiver Description

All the radio circuitry is contained in the Digital/RF Board and the keypad board.
The Digital/RF board is divided into the following sections: digital, frequency
generating, transmitter, and receiver.

Digital Section Description

The digital section includes the Patriot IC that consists of the Mcore risk machine
and the Digital Signal Processor (DSP).

The Mcore is the controller of the Digital/RF Board. It controls the operation of the
transmitter, receiver, audio, and synthesizer integrated circuits located in the RF
section. It communicates with the keypad and display.

The Digital Signal Processor (DSP) performs modulation and de-modulation
functions for the radio. It also performs Forward Error Correction and other
correction algorithms for overcoming channel errors and ACELP speech coding.
It carries out linear 16-bit analog to digital conversions, audio filtering, and level
amplification for the microphone audio input and the received audio output.

The power and audio section is based on the PCAP and includes power supplies,
13-bit CODEC, audio routing, microphone and earpiece amplifiers. PCAP audio
power amplifier is used for the loudspeaker.

Transmitter Path Description

The transmitter circuitry includes a linear class AB Power Amplifier (PA) for the
linear modulation of the MTP810 Ex. It includes a Cartesian Loop to enhance its
transmitter linearity and reduced splattering power into adjacent channels.

OVERVIEW 3 - 3

The transmitter path consists of a Cartesian Loop that contains the forward and
feedback paths. The forward path includes the JAVELIN IC, BALUN, Attenuator,
Power Amplifier and Isolator. The Loop feedback path includes the directional
coupler, attenuator, BALUN, and JAVELIN IC.

The Cartesian Loop output power passes to the antenna through the Antenna
Switch, Harmonic Filter and Duplexer.

Receiver Path Description

The receiver section in MTP810 Ex is based on the DCR (Direct Conversion)
technology, the main concept of this technology is down converting of the RF
signal directly into a base band signal, skipping the intermediate stage of IF
signal.

The receiver path includes the Duplexer, Antenna Switch, Limiter, 10dB Step
Attenuator, Discrete Front Filter, RF switches, LNA integrated with 30dB Step
Attenuator, 22dB of Gain and 40dB of AGC continuous attenuation (in parallel
with LNA bypass feature), Discrete Post-selector Filter, BALUN, Half-Life Mixer,
one-pole baseband filter, and the Tomahawk IC which consists of all the base
band receive chain.

Global Positioning System (GPS) Section Description

The GPS section includes the following main components: Duplexer, Front filter,
LNA, Post Filter, SiRF Instant GSCi-5000, RTC, TCXO, Logic Buffer, and Level
Shifter.

The GPS in the MTP810 Ex is based on the SIRF Instant GSCi-5000, which
comprises a standalone ROM-based multimode GPS receiver in a single chip
BGA Package.

3 - 4

Notes

PROGRAMMING THE RADIO 4 - 1

CHAPTER 4

PROGRAMMING THE RADIO

NOTE: For programming the radio, refer to TETRA Customer Programming

Software (CPS) User’s Guide (P/N: 6802974C10) for MTP810 Ex.

4 - 2

Notes

TEST SETUP & TESTING 5 - 1

CHAPTER 5

TEST SETUP & TESTING

Any level 3 repairs can deeply affect the performance of the
MTP810 Ex and may cause a new tuning procedure. This tuning
procedure can be applied by certain authorised Motorola depots
where the appropriate TEST & TUNE EQUIPMENT is
available.The appropriate TEST & TUNE EQUIPMENT is a
special automated test equipment which is only available at
some Motorola factories and Motorola repair centers.

Typical Test Setup

Carry out the following instructions before testing:

• Check that you have a fully charged battery.

Not required when using Battery Eliminator (P/N: 66007029002) and RF radio
rear antenna adapter (P/N: 66007029001).

• For testing the radio, a special Battery Eliminator (P/N: 66007029002) and RF

radio rear antenna adapter (P/N: 66007029001) with RF cable is required.

• Detach the antenna from the radio.

• Connect the special RF adapter to the rear side antenna connector of your

radio and fix it by screwing the wing nut into the antenna thread.

• Connect the other side of the cable to the N-type RF Connector of the IFR

using a N-type-to-SMA-adapter.

• Connect the power supply to the battery eliminator wires.

5 - 2 TEST SETUP & TESTING

A

Connect the red (+) and black (-) wires of the battery eliminator to the
respective positive and negative points of the power supply, and use the
correct voltage (7.4VDC, max. 7.8VDC). Neglecting this would damage your
radio and/or the power supply.

IFR 3902 / IFR 2968

MTP810 Ex

BATTERY

ELIMINATOR

(P/N: 66007029002)

N-TYPE

RF CONNECTOR

with adapter to SM

ANTENNA RF ADAPTER (P/N: 66007029001)
with RF cable (SMA connector, male type)

7.4 V
POWER SUPPLY

Figure 17 Typical Test Setup

Test Check List

The following table summarises the required test setups.

No. Test Name Test Setup Radio Setup Test

1. Base Station
Registration

380-430MHz Control Channel 390.125 MHz 3605 TETRA 380+0MS
380-430MHz Traffic Channel 390.125 MHz 3605 TETRA 380+0MS

Time Slot 3
Country Code 234

Conditions

Limits

TEST SETUP & TESTING 5 - 3

No. Test Name Test Setup Radio Setup Test

Conditions

Network Code 2392
Base Color 1
Location Area 23
Min Rx Level -110dBm
Max Tx Level 30dBm
Access

Parameter
Mobile Power 30dBm
Burst Type Normal

2. Transmitter
Burst Power

RF Gen Level
Burst Power

Timing Error +/-0.25 Symbols
Vector Error Max 10% RMS, 30%

Frequency Error -/+ 100Hz

-53dBm

-90dBm 28-29dBm

Limits

Peak

3. Cal l Processing
Talk Back

4. Cal l Processing
Call to Mobile

Transmitter Tests

1. Power Burst (Control Range)

1KHz Test
Signal
Group Mode

Private 4 digit random

number & “Send”

RF Gen Level
Burst Power

Timing Error +/-0.25 Symbols
Vector Error Max 10% RMS, 30%

Frequency Error -/+ 100Hz

-50dBm

28-29dBm

-90dBm 28-29dBm

Peak

2. Power Profiles

3. Tx Burst Timing Error

4. Vector Error RMS and Peak

5. Tx Frequency Error

5 - 4 TEST SETUP & TESTING

Call Processing Tests

1. Talk Back

2. Call to Mobile

Duplex Test

Digital Duplex Test (Tx)

Measurement Capabilities:

Bar charts (Tx Power, Freq. Err, Vector Rms.), Spectrum Analyser, Power
Analyser, Vector Analyser, Vector Diagrams

How to Configure the IFR 3902 / IFR 2968 Setup

For IFR 3902, perform the following steps to configure the unit with the radio set:

1. Turn ON the IFR.

2. Press “CONFIG” soft key twice, go to “System” followed by “TETRA”. Select
“MS”.

3. Press “CONFIG” soft key twice, go to “Configure” followed by “Channel Plan”.

4. Press “SELECT” soft key then select “TETRA 380-400 ZERO”.

5. Press “CONFIG” soft key, select “System ID & Access Params”.

6. Enter “234” for Mobile Country Code (MCC), press enter.

7. Enter “2392” for Mobile Network Code (MNC), press enter.

8. Enter “1” for Base Station Color Code (BCC), press enter.

9. Enter “23” for Location Area Code (LA), press enter.

10. Enter “-110” for Min Rx Level For Access, press enter.

11. Enter “30” for Max TX Level, press enter.

12. Enter “-53” for Access Parameter, press enter.

13. Press “CONFIG” soft key, select “Base Services”.

Note: You are entering base services setup.

The displayed values are factory defaults and should not be changed.

TEST SETUP & TESTING 5 - 5

Power On Registration: Required

Power Off De-registration: Required

Priority Cell: Yes

Minimum Mode Service: May Be Used

Migration: Supported

System Wide Services: Normal Mode

TETRA Voice Service: Supported

Circuit Mode Data Service: Supported

(Reserved): Available

TETRA Packet Data Service: Available

Air Interface Encryption: Not Available

Advanced Link: Not Supported

14. Press “CONFIG” soft key, select “Neighbor Cell Info”.

15. Verify that the following NEIGHBOUR CELL INFO values are displayed:

Note: The displayed values are factory defaults and should not be changed.

BROADCAST: Not Supported

BROADCAST INTERVAL: 5s

NEIGHBOUR CELL CHANNEL: 3500

NEIGHBOUR CELL LOCATION AREA: 00017

NEIGHBOUR CELL IDENTIFIER: 01

SLOW RE-SELECT THRESHOLD ABOVE FAST: 10dB

FAST RE-SELECT THRESHOLD: 10dB

SLOW RE-SELECT HYSTERESIS: 10dB

FAST RE-SELECT HYSTERESIS: 10dB

16. Press “CONFIG” soft key, select “Call Timers & Trunking”.

17. Select “Transmission” for Trunking Type.

18. Select “Continuous” for Test Set Transmit Mode.

5 - 6 TEST SETUP & TESTING

For IFR 2968, perform the following steps to configure the unit with the radio set:

1. Turn ON the IFR.

2. Press “Systems” Mode Key (wait until the digital system is initialized).

3. Press “Tetra Mobile” soft key.

4. Press “Setup” soft key and enter the System Parameters Screen.

5. Press “Channel Plan” soft key.

6. Press “Tetra 380+0MS” soft key for MTP810 Ex. The “Control Channel”
automatically changes to “3600”; and “Traffic Channel” automatically
changes to 3700.

7. Press twice the “Traffic Channel” soft key and check that the marker goes to
Timeslot. Press Data key “3” followed by the “Traffic Channel” soft key, to
change to Timeslot “3”.

8. Press “Country Code” soft key. Enter “234” and press again “Country Code”
soft key.

9. Press “Network Code” soft key. Thereafter, enter “2392” and press “Network
Code” soft key.

10. Press “Base Color” soft key. Thereafter, enter “1” and press “Base Color” soft
key.

11. Press “More” soft key.

12. Press “Location Area” soft key. Thereafter, enter “22” and press “Location
Area” soft key.

13. Press “More” soft key.

14. Press “Min Rx Level” soft key. Thereafter, enter “-110dBm” and press “Min Rx
Level” soft key.

15. Press “Max Tx Level” soft key. Thereafter, enter “30dBm” and press “Max Tx
Level” soft key.

16. Press “Access Parameter” soft key. Thereafter, enter “-53dBm” and press
“Access Parameter” soft key. Press “Test Mode” soft key and press
“Enabled”.

17. Press “Base Service” soft key.

Note: You are entering base services setup.

The displayed values are factory defaults and should not be changed.

Power On Registration: required

Power Off Deregistration: required

Priority Cell: yes

Minimum Mode Service: may be used

Migration: supported

TEST SETUP & TESTING 5 - 7

System Wide Services: normal mode

18. Press “More” soft key.

TETRA Voice Service: supported

Circuit Mode Data Service: supported

(Reserved): available

SNDCP Service: available

Air Interface Encryption: not available

Advanced Link: not supported

19. Press the “Return” soft key.

20. Press the “Neighbr Cell” soft key.

21. Verify that the following NEIGHBOUR CELL INFO values are displayed:

Note: The displayed values are factory defaults and should not be changed.

NEIGHBOUR CELL BROADCAST: not REQUIRED

BROADCAST INTERVAL: 5s

NEIGHBOUR CELL CHANNEL: 3500

NEIGHBOUR CELL LOCATION AREA: 00017

NEIGHBOUR CELL IDENTIFIER: 01

SLOW RE-SELECT THRESHOLD: 10dB

PRESS “MORE” SOFT KEY

SLOW RE-SELECT HYSTERESIS: 10dB

FAST RE-SELECT THRESHOLD: 10dB

FAST RE-SELECT HYSTERESIS: 10dB

22. Press the “Return” soft key.

23. Press the “Trunk Type” soft key and the “message Trunked” soft key
(Transmission).

24. Press “More” Softkey.

Note:

The displayed values are factory defaults and should not be changed.
It is not required to configure “Call Types” “Call Arial” and “Messages”.

25. Press “More” Softkey.

5 - 8 TEST SETUP & TESTING

How to Configure the IFR 3902 / IFR 2968 Manual Test Screen

For IFR 3902, perform the following steps to configure the manual test screen:

1. Press “TEST” soft key.

2. Press “TAB” soft key to select RF Settings.

3. Enter “3605” for Control Channel.

4. Enter “3605” for Traffic Channel.

5. Enter “3” for Slot.

6. Enter “-75” for RF Gen Level.

7. Select “Expected” and “30.0dBm/1W” for Mobile Power.

8. Press “TAB” to select Tx Measurements.

9. Select “Normal” for Burst.

This completes the test equipment configuration setup.

Note: The System Setup Configuration Data is saved even after the power
is turned off. However, the Manual Test Setup is not saved.

For IFR 2968, perform the following steps to configure the manual test screen:

1. To enter “Manual test” screen, press “Manual” soft key.

2. For MTP810 Ex, press “Control Channel” soft key. Thereafter, “3605” and
press “Control Channel” soft key (IFR 3605 = Rx 390.125000MHz).

3. Press “Traffic Channel” soft key. Enter “3605” or “2400” and press “Traffic
Channel” soft key. The marker goes to Timeslot. Enter “3” and press “Traffic
Channel” soft key. (Note that the Traffic Channel number changes
automatically after entering the Control Channel number).

4. Press “RF Gen Level” soft key. Thereafter, enter “-75” and press “dBm” data
keys followed by “RF Gen Level” soft key.

5. Press “Mobile Power” soft key, enter 30 dBm/1W, using soft key.

6. Press “Burst Type” soft key and “Normal” soft key.

This completes the test equipment configuration setup.

Note: The System Setup Configuration Data is saved even after the power
is turned off. However, the Manual Test Setup is not saved.

TEST SETUP & TESTING 5 - 9

RF Tests using IFR 3902 / IFR 2968

Receiver Tests

Note: This test requires programming the radio. Refer to TETRA Customer
Programming Software (CPS) User’s Guide (P/N: 6802974C10) for MTP810 Ex.

For IFR 3902, perform the following steps:

1. Turn the radio ON.

2. Enter the radio test page using either:

a. CPS, or

b. Pressing the following keys in sequence:

Left navigation key, Right navigation key, Left navigation key, Menu key.

3. Check that registration and “ITSI ---/---: xxxx” is displayed on the IFR
“Operations/Status” screen.

GROUP: XXXXXXX SELECTED

For IFR 2968, perform the following steps:

1. Turn the radio ON.

2. Enter the radio test page using either:

a. CPS, or

b. Pressing the following keys in sequence:

Left navigation key, Right navigation key, Left navigation key, Menu key.

3. Check that registration and "ITSI ---/---: xxxx" is displayed on the IFR “Manual
Test” screen.

STATUS: REGISTRATION (ITSI ATTCHED)

GSSI: XXXXXXX SELECTED

5 - 10 TEST SETUP & TESTING

Transmitter Tests

For IFR 3902, perform the following steps:

1. Press “TAB” soft key to select RF Settings.

2. Enter “-90” for RF Gen Level.

3. Press soft key to ON RF Gen.

4. Press soft key to OFF Pre Amp.

5. Press “PTT” of the radio and monitor the Tx Measurements window which
display Power Profile, Burst Timing, Vector Peak, Vector RMS, Freq Error
and Residual Carrier.

Note: You have to hold the PTT in the pressed position long enough to
enable you to read the results.

- Power Profile: Passed. Average: 28-29dbm.

- Burst Timing: +/-0.25 symbols.

- Vector Error: Max 10% RMS, Max 30% Peak, Max 5% residual.

- Frequency Error: -/+ 100Hz.

6. Press “TAB” to select Operations/ Status.

7. Press “Call Mobile” soft key followed by “Group Call” then “Cleardown”.

For IFR 2968, perform the following steps:

1. Press the “RF Gen Level” soft key. Enter “-90dBm” by pressing the data keys
and “RF Gen Level” Key.

2. Press the “PTT” of the radio and monitor the IFR “Manual Test” screen which
displays the Burst Power, Power Profile, Timing Error, Vector Error, and
Frequency Error.

Note: You have to hold the PTT in the pressed position long enough to
enable you to read the results.

- Burst Power Required Results: 28-29dbm.

- Power Profile: Passed.

- Timing Error: +/-0.25 symbols.

- Vector Error: Max 10% RMS, Max 30% Peak, Max 5% residual.

- Frequency Error: -/+ 100Hz.

3. Press the “Clear Down” soft key, to proceed with other tests.

TEST SETUP & TESTING 5 - 11

Call Processing Tests using IFR 3902 / IFR 2968

Talk B ack

Before you start this test, make sure that handset and test equipment are
configured the same as given in the Transmitter Test.

For IFR 3902, perform the following steps:

1. Press “Call Mobile” followed by “Group Call” soft key.

2. Press “TALKBACK” soft key.

3. Press the “PTT” and speak into the mic of the radio. You will hear the last
three seconds of the speech frames after the “PTT” is released.

4. Press “test tone” soft key to provide the 1kHz signal to the radio speaker, you
will hear a 1kHz tone from the radio speaker for about three seconds.

Call to Mobile

5. Press the “silence” soft key to mute the 1KHz Audio Signal of the speaker.

6. Press the “Clear Down” soft key.

For IFR 2968, perform the following steps:

1. Press the “PTT” and speak into the mic of the radio. You will hear the last
three seconds of the speech frames after the “PTT” is released.

2. Press the “Test Sound” soft key to provide the 1kHz signal to the radio
speaker, you will hear a 1kHz tone from the radio speaker for about three
seconds.

3. Press the “Silence” soft key to mute the 1KHz Audio Signal of the speaker.

4. Press the “Clear Down” soft key and check that the “Cleardown Complete”
status appear on the IFR “Manual Test” screen.

1. Press the “Call Mobile” soft key on the IFR.

Note: Select type of call.

2. Press “Private” Call.

Note: You will hear beeps from the handset speaker.

3. Press “Abort” soft key.

Note: Repeat step 1 through 3 for Phone and Emergency calls.

5 - 12 TEST SETUP & TESTING

Digital Duplex Test (Tx) using IFR 3902 / IFR 2968

For IFR 3902, perform the following steps:

1. Go to "Menu" of the radio, then select "Contact".
After that select "Contact 1". Press "Send" soft key.

The following results are displayed on Tx Measurements window.

- Power Profile: Passed. Average: 28-29dbm.

- Burst Timing: +/-0.25 symbols.

- Vector Error: Max 10% RMS, Max 30% Peak, Max 5% residual.

- Frequency Error: -/+ 100Hz

2. Press “Call Mobile” soft key followed by “Group Call” soft key then press
“TALKBACK” soft key.

3. Speak into the handset microphone and hear your speech (after a short
delay) from the handset internal earpiece.

Note: If you need more details, select "" at the Rx Measurement Window.

For Power Analyser Graph:

4. Select “Power” followed by “Profile Full”.

5. To view the detail of “Profile Full”, select " " and press “Select” soft key.

6. To minimize the window, press “Select” soft key.

7. Select any item under “Power” dropdown list to view the rest of the power
analyser graphs.

For Vector Analyser Diagram:

8. Select “Mod Accuracy” followed by “Vector Error”.

9. To view the detail of “Vector Error”, select " " and press “Select” soft key.

10. To minimize the window, press “Select” soft key.

11. Select any item under “Mod Accuracy” dropdown list to view the rest of the
vector analyser diagram.

12. Press the handset “End” key.

TEST SETUP & TESTING 5 - 13

For IFR 2968, perform the following steps:

1. Go to "Menu" of the radio, then select "Contact".
After that select "Contact 1". Press "Send" soft key.

The following results are displayed on the IFR “Manual Test” Screen.

- Burst Power Required Results: 28-29dbm

- Power Profile: Passed

- Timing Error: +/-0.25 Symbols.

- Vector Error: Max 10% RMS, Max 30% Peak, Max 5% residual.

- Frequency Error: -/+ 100Hz

2. Speak into the handset microphone and hear your speech (after a short
delay) from the handset internal earpiece.

Note: If you need more details, press the “Duplex Test” mode key.

3. Press the “duplex test (Tx)” soft key. The “Digital Duplex test” results will be
displayed on the IFR screen providing you with the following bar charts
measurement capabilities:

- Power

- Vector RMS

- Frequency Error

For Power Analyser Graph:

4. Press “power ana” soft key.

5. Check that the power frame falls within the limits.

For Spectrum Analyser Graph:

6. Press “spec ana” soft key.
Monitor the Tx frequency.

For Vector Analyser Diagram:

7. Press the “vector ana” soft key
Monitor the constellation diagram.

8. Press the “vector diagram” soft key. Monitoring the vector diagram.

9. Press the “rotated vector” to zoom in on the constellation.

10. Press the handset “End” key.

5 - 14 TEST SETUP & TESTING

Manual Mode Testing

Preparation for Testing

1. Verify that the radio is turned off.

2. Press the “Left” and “Mute” keys together and then, press the On/Off key to
turn the radio on.

3. The display shows “LCD Color test Press Any Key To Proceed”.

Tests

Note: Any key that will be pressed will cause the test to advance from one
step to the next.

1. Press any key consecutively. The display shows horizontal red lines that
becomes thicker with every key press, until it becomes fully red.

2. Press any key again, the display shows four colored rectangles.

3. Press any key consecutively. The display shows vertical green lines that
becomes thicker with every key press, until it becomes fully green.

4. Press any key again. The display becomes fully blue and the message
“END LCD test !!!” appears.

5. Press any key again. The display shows “Battery Interface Test”.

6. Press any key again. The display shows “Battery Interface Test PASS”.

7. Press any key again. The display shows “Red Led on” and the Red LED at
the top of the radio is lit.

8. Press any key again. The display shows “Green Led on” and the Green LED
at the top of the radio is lit.

9. Press any key. The display shows “Both Leds on” and the LED located on the
top of the radio is blinking in amber (combination of red and green lights of
the two halves of the LED).

10. Press any key again. The display shows “Keypad Backlight On” and the
keypad backlight is On.

11. Press any key again. The display shows “Display Backlight On” and the
display backlight is On.

TEST SETUP & TESTING 5 - 15

12. Press any key again. The display shows

"Connect accessory:

1. RSM

2. SB9600

3. RS232 Cable

4. Light Headset

5. Heavy Headset

6. Hurric. Headset

7. Skull Mic

to the radio and press any key". Connect one of the accessories listed to the
UC side connector and press any key. The display will identify the type of
accessory connected.

Note: The following reading appears only when a UCM board is not
installed in the radio.

13. Press the Programmable Side Keys 1 to "Tones Test" .
Press any key again. The display shows "Internal Speaker Tone Test", a tone
is heard via the speaker.

14. Press any key again. The display shows “Internal Earpiece Tone Test”, a tone
is heard via the internal earpiece.

15. Press any key again. The display shows “Connect RSM from Universal
connector to the radio for the following Test”. Attach a RSM to the Universal
connector. Press any key again. The display shows “RSM Universal tone test
RSM Univ. connected”. A tone is heard via the RSM speaker.

16. Press any key again. The display shows "Int Mic to INT EAR Loopback Test".
Speak into the bottom microphone, and you will hear your voice via the
earpiece.

17. Press any key again. The diplay shows “Connect RSM from Universal
connector to the radio for the following Tests”.

18. Press any key again. The display shows "RSM Universal connector MIC to
INT EAR Loopback Test". Speak into the top microphone, and you will hear
your voice via the Internal earpiece.

19. Press any key again. The display shows "Chopper-Noise Test Int MIC to INT
EAR". Place the internal earpiece close to your ear and listen for chopper
noise. Make sure chopper noise is not audible.

20. Press any key again. The diplay shows “Connect RSM from Universal
connector to the radio for the following Tests”.

21. Press any key again. The display shows "RSM Universal Connector MIC to
INT EAR Chopper-Noise Test". Bind around the antenna one binding of the
earpiece cable and place the external earpiece close to your ear and listen
for chopper noise. Make sure chopper noise is not audible.

5 - 16 TEST SETUP & TESTING

22. Press and key .The display shows

Emergency
Left Menu Right
Send end
Up
Ptt
Down
Mute

Every time you press causes the respective display to disappear

23. The display shows "press any key to continue".

24. Press Key. The display shows:
*

*
*
*
<<<< >>>>

*
*
*
*

Every time you press causes the respective display to disappear.

25. After pressing all keys, the display is clear.

26. Press any key to continue. The display shows “Rotary test”. Turn the rotary
switch clockwise, each click causes the respective clockwise arrow sign to
disappear.
Then, a set of counter clockwise arrows appear, turn the rotary switch counter
clockwise, each click causes the respective counter clockwise arrow sign to
disappear. The display shows “Press the rotary”.

27. Press any key to continue. The display shows “To next test Press any key”.

28. The display will show "Mandown Test". Press any key to continue.

29. The display will show "45 Degree Angle Detection Mandown Test". Place
radio in a 45 degree angle. After some time, the radio will start to 'beep'
continually.

30. Place radio upright (90 degrees) and radio will stop beeping.

31. Press any key to continue.
The display will show "No-movement Mandown Test".

32. Leave the radio stationary.
After sometime, the radio will start to 'beep' continually.

33. Pick the radio up.
Move the radio about and the radio will stop beeping.

TEST SETUP & TESTING 5 - 17

Charger Recognition Test

• Turn the radio ON.

• Connect the handset to the Desktop Charger. Check whether the LCD display

shows “charger connected” and that the keypad backlight is turned ON.

• Verify that the battery charger is in progress (the process advance is indicated

on the Battery Strength icon).

Press the “ON/OFF” key. The radio should turn OFF.

5 - 18

Notes

MAINTENANCE 6 - 1

CHAPTER 6

MAINTENANCE

Preventive Maintenance

Inspection and Cleaning

Check that the external surfaces of the radio are clean, and that all external
controls and switches are functional. It is not recommended to inspect the interior
electronic circuitry.

The following procedures describe the recommended cleaning agents and
methods to be used when cleaning the external surfaces of the radio. External
surfaces should be cleaned whenever a periodic visual inspection reveals the
presence of smudges, compound, or grime.

Cleaning External Plastic Surfaces

The only recommended agent for cleaning external radio surfaces is a 0.5%
solution (one teaspoon of detergent per gallon of water) of mild dishwashing
detergent in water. Apply sparingly with a stiff, non-metallic, short-bristled brush
to work all loose dirt away from the radio. Use a soft, absorbent, lintless cloth or
tissue to remove the solution and dry the radio. Make sure that no water remains
entrapped near the connectors, cracks, or crevices.

NOTE:

Internal surfaces should be cleaned only when the radio is disassembled
for service or repair, and only can be done by Motorola’s Regional Radio
Service Centers or Authorized Motorola Service Centers.

6 - 2

Notes

SERVICE INFORMATION A - 1

APPENDIX A

SERVICE INFORMATION

Servicing MTP810 Ex Portable Radios

Service for the radios is based on the substitution method; a faulty part is replaced by a
working one, providing quicker service to the customer. For example, if the PCB is faulty,
it is replaced. If the radio requires more complete testing or servicing than that is
available at field level, it is sent to the European Radio Support Centre (refer to “Service
Information”); where it is serviced, and returned.

Level 1 and Level 2 Maintenance

At Level 1 Maintenance, you replace the transceiver and/or accessories and send the
faulty transceiver and/or accessories to higher level of maintenance.

At Level 2 Maintenance, you replace the transceiver board.

The MTP810 Ex portable radios are programmed at the factory. They cannot be tuned at
the field service level.

Service Information

Europe, Middle East and Africa Region

European Radio Support Centre (ERSC)

Motorola European Radio Support Centre is available at:

Motorola European Radio Support Centre ERSC
Tel.: [phone]
Fax: [phone]
Am Borsigturm 130
13507 Berlin
Germany

A - 2 SERVICE INFORMATION

EMEA Systems Support Centre (ESSC)

The Systems Support Centre is available at:

Telephone: [phone]

E-mail: [e-mail]

Piece Parts

Some replacement parts, spare parts, and/or product information can be ordered directly.
If a complete Motorola part number is assigned to the part, it is available from Motorola’s
Managed Technical Services (MTS). If no part number is assigned, the part is not
normally available from Motorola. If a parts list is not included, this generally means that
no user-serviceable parts are available for that kit or assembly.

Note on this digital TETRA Radio: The CPS has no capability to tune the radio. Tuning

the radio can only be performed at the factory or at the appropriate Motorola
Service Centre. Component replacement can affect the radio tuning and must only
be performed by the appropriate Motorola Service Centre.

Request for help in identification of spare parts should be directed to your local Motorola
Managed Technical Service representative.

Parts Identification and Ordering

Request for help in identification of non-referenced spare parts should be directed to the
Customer Care Organization of Motorola’s local area representation. Orders for
replacement parts, kits and assemblies should be placed directly on Motorola’s local
distribution organization or via the Extranet site Motorola Online at:

http://www.motorola.com/emeaonline

EMEA Test Equipment Support

Information related to support and service of Motorola Test Equipment is available by
calling the Motorola Test Equipment Service in Germany at [phone], Telefax
[phone], through the Customer Care Organization of Motorola’s local area
representation, or via the Internet at: http://www.gd-decisionsystems.com/cte/

SERVICE INFORMATION A - 3

Recommended Programming Equipment

MTP810 Ex CPS Part Number

MR8.6 CPS (for programming only) GMVN5471A

Note: Future revisions of the MTP810 Ex CPS tool will be included in

this table along with the current revision.

Programming Cables / Tools Part Number

USB Programming cable PMLN5235A
RS-232 Data cable PMLN5237A
RF Radio rear antenna adaptor 66007029001
Battery Eliminator 66007029002

Note: These programming cables / tools CANNOT be used in a

potentially explosive environment.

Service Replacement Kit Matrix

Sales Model Description

MTP810 Ex 380-430 MHz PMUE3174AS MTP810Ex 380 LKP CLR ENG

Service Tanapa Description

PMUE3175AS MTP810Ex 380 LKP CLR CHI
PMUE3176AS MTP810Ex 380 LKP CLR KOR
PMUE3178AS MTP810Ex 380 LKP CLR TAI
PMUE3179AS MTP810Ex 380 LKP CLR ARB
PMUE3180AS MTP810Ex 380 LKP CLR CYR
PMUE3182AS MTP810Ex 380 LKP TEA1 ENG
PMUE3194AS MTP810Ex 380 LKP TEA1 CHI
PMUE3189AS MTP810Ex 380 LKP TEA1 KOR
PMUE3186AS MTP810Ex 380 LKP TEA1 TAI
PMUE3183AS MTP810Ex 380 LKP TEA1 ARB
PMUE3184AS MTP810Ex 380 LKP TEA1 CYR
PMUE3185AS MTP810Ex 380 LKP TEA2 ENG
PMUE3187AS MTP810Ex 380 LKP TEA3 ENG
PMUE3188AS MTP810Ex 380 LKP TEA3 CHI
PMUE3190AS MTP810Ex 380 LKP TEA3 KOR
PMUE3191AS MTP810Ex 380 LKP TEA3 TAI
PMUE3192AS MTP810Ex 380 LKP TEA3 ARB
PMUE3193AS MTP810Ex 380 LKP TEA3 CYR

Note: All models listed in the Service Tanapa Column are not field replaceable.

A - 4

Notes

www.motorola.com/TETRA

*6866588D13*

6866588D13-A

© 2008 by Motorola Inc. All rights reserved.
Motorola Technology Sdn Bhd (Co. No. 455657-H)
Plot 2 Bayan Lepas Technoplex Industrial Park
Mukim 12 S.W.D
11900 Penang, Malaysia.

Printed in Malaysia.
October 2008