Motorola MPx220 user manual

MPx220
GSM
START HERE >
Welcome
Welcome to the world of Motorola MOTOPro devices. Your selection, the Motorola MPx220, delivers to you simplified communications, increased productivity and the control to develop a superior mobile experience whether at work, at home, on the road or at play.
Earpiece
Left soft key
Headset jack
Volume key
Action button
Home key
Send key
Power button
Sync/charger
port
Main display
Right soft key
Mini SD slot
4-way navigation key
Back key
End key
Camera button
Infrared port
Keypad
Microphone
1
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schamburg, IL 60196
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States) 1-800-461-4575 (Canada)
www.motorola.com www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc., under license. Microsoft, Windows, ActiveSync and Window Media are registered trademarks of Microsoft Corporation; and Windows XP and Windows Mobile are trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2004. The information contained in Motorola's user's guides is believed to be correct
at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice. The contents of Motorola’s user's guides are provided “as is.” Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability, or contents of this guide.
Caution:
expressly approved by Motorola, will void the user's authority to operate the equipment.
Manual number: 6809489A67-A
Changes or modifications made in the radio phone, not
(United States)
(Canada)
2
Contents
Getting Started
What’s in the Box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Battery Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Turning Your Phone On/Off. . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Learning to Use Your Phone
Using the Internal Display. . . . . . . . . . . . . . . . . . . . . . . . 15
Using the External Display . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Home Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the 4-Way Navigation Key. . . . . . . . . . . . . . . . . . . 19
Using the Action Button . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Back Button . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Entering Text and Numbers . . . . . . . . . . . . . . . . . . . . . . 22
Viewing Phone Information. . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up Your Phone
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . 27
Configuring Power Management . . . . . . . . . . . . . . . . . . 28
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
. . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3
Calling Features
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Calling a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . 29
Making a Call with Voice Dialing . . . . . . . . . . . . . . . . . . 32
Making a Call from the Call History List . . . . . . . . . . . . 38
Calling a Number in a Message . . . . . . . . . . . . . . . . . . 39
Calling an Emergency Number . . . . . . . . . . . . . . . . . . . 39
Managing Call History. . . . . . . . . . . . . . . . . . . . . . . . . . 40
Calling with Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning the Speaker On/Off . . . . . . . . . . . . . . . . . . . . . 45
Phone Features
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Messages
Chat with MSN Messenger . . . . . . . . . . . . . . . . . . . . . . 57
Phone Customization Advanced Features
Synchronization with ActiveSync . . . . . . . . . . . . . . . . . 76
Bluetooth Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Phone Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Personal Organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
News and Entertainment
Specific Absorption Rate Data Microsoft End User License Agreement Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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. . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 112
. . . . . . . . . . . 114
48
60 65
90
4

Getting Started

CAUTION: Before using the phone for the
first time, read the
Legal Information
gray-edged pages at the back of this guide.

What’s in the Box?

Your wireless mobile phone comes with a battery, travel charger, USB data cable, mono headset, companion CD, user manual, product and service user data, and cables*. You can purchase other accessories to customize your phone for maximum performance and portability.
Note:
Additional accessories may be available depending
on product promotions.
* In-box content may vary by region.

About This Guide

This user guide describes how to use your Motorola MPx220 to its maximum potential.
Important Safety and
included in the
032259o
Getting Started
Note:
In this user’s guide, “Find the Feature” always
indicates the feature's position from the Home screen.
5
Optional Features
This label identifies an optional network, SIM card, or subscription-dependent feature that may not be offered by all service providers in
all geographical areas.
Optional Accessories
This label identifies a feature that requires an optional Motorola Original™ accessory.

Installing the SIM Card

Getting Started
Your Subscriber Identity Module (SIM) card contains your phone number, service details, and phonebook/message information. It is stored in a recess in the battery compartment.
Caution:
exposing your SIM card to static electricity, water, or dirt.
6
Do not bend or scratch your SIM card. Avoid
Action
1
If the phone’s battery door is already in place, push down the battery door release latch and lift the battery door off the phone.
Note:
Turn off your phone every time when you remove/insert the SIM card.
Latch
Action
2
Lift the battery up from the bottom end and remove it from the phone.
3
Hold the SIM card with the gold contact side facing
SIM card holder
MPx220
down and the cut corner on the bottom right. Slide the SIM card all the way into the SIM
Cut corner
card holder.

Installing the Battery

You must install and charge the battery to use your phone.
Your phone is designed to use only Motorola Original™ batteries and accessories. We
Getting Started
7
recommend that you store batteries in their protective cases when not in use.
Action
1
Insert the battery into the back of the phone, with the contacts on the top end of the battery in alignment with the contacts on the phone. Push the bottom end of the battery into the phone until it clicks into the compartment.
Getting Started
2
Place the battery cover back on the phone, aligning the tabs on the cover with the groove on the phone. Slide the battery cover in the direction shown until it locks into place.

Battery Use

Battery life depends on the network, signal strength, temperature, features, and accessories you use.
Always use Motorola Original™ batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
8
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.
Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
Contact your local recycling center for proper battery disposal.
Warning:
because they may explode.
Before using your phone, read the battery safety information in the “Safety and General Information” section included in this guide.
Never dispose of batteries in a fire

Charging the Battery

New batteries are partially charged. Before using your phone, charge the battery as described below. Some
Getting Started
9
batteries perform best after several full charge/discharge cycles.
Action
1
Plug battery charger connector into the sync/charger port.
Note:
The connector is keyed and can only be inserted 1 way.
2
Plug the other end of the charger into the electrical outlet.
Getting Started
Notes:
When you charge the battery, the battery power level indicator in the external display shows how much of the charging process is complete. At least 1 segment of the battery power level indicator must be visible to ensure full phone functionality while charging. You can use the phone during the charging process. However, the battery will take longer to fully charge.
Your phone will indicate a full charge before 24 hours have passed, however, allow your phone to charge for the full 24 hours before 1st use.
When battery power is low, a low battery message displays. Charge the battery immediately.
If battery power is completely drained, the phone turns off automatically.
10
The charging indicator may take several minutes before appearing in the external display.

Turning Your Phone On/Off

Press To
Power
(p)
turn on or off your phone

Adjusting Volume

Press To
increase/decrease earpiece
1
up/down
2
Action
(A) save the setting
Tip:
When a call is ringing/incoming, press to mute the
ring.
volume in idle or during a call
Note:
You can adjust the volume only when the phone flip is opened.
Getting Started
11

Making a Call

There are several ways to make a call. The easiest way is to dial a phone number from the Home screen.
Press To
1
keypad keys enter the phone number
Tip:
Press
Back
the last digit; press and hold
Back
2
Send
3
Getting Started
Tip:
“P” (pause character); then enter the extension following it.
Tip:
insert a “+”; then enter the country code, area code (omitting the starting 0), and phone number following it. Some international calls require a 3-second pause in the dialing sequence for the call to process successfully. Follow the steps:
End
To enter an extension, press and hold to insert a
To make an international call, press and hold to
make the call
end the call
to delete all digits.
to delete
12
Find the Feature
Press To
1
2
Action
(A)
3
Start
scroll to a desired entry
select the entry
scroll to a desired phone number
>
Contacts
Press To
4
Edit
5
6
7
8
9
The letter “p” appears where the 3-second pause will occur in the dialing sequence. You can also add a “p” via text entry.
Menu
Action
Done
left/right
(A)
edit the phone number
move the cursor between the numbers where you want to insert a 3-second pause
open the options menu
scroll to
insert a 3-second pause
save the setting
Insert Pause

Answering a Call

Getting Started
Caller ID
information is
matched to a
contact
Phone number is identified as
Work
number in
Contacts
13
When you receive a call, your phone rings and/or vibrates and displays an incoming call message.
Press To
1
Send
answer the call
or
Accept
end the call
Tip:
2
When
End
Flip Answer
is active, open the flip to answer the
call. (To activate, see “Use Advanced Phone Setting” on
Getting Started
page 64.)
Tip:
When
except
Any key answer
End
is active, press any of the keys
to answer the call. (To activate, see “Use
Phone Setting” on page 60.)
14

Learning to Use Your Phone

Using the Internal Display

The Home screen (shown) is the standard display when you are not on a call or using the menu.
Status indicators
Service provider
Current time
Number of unread
messages
On the Home screen, you will find:
The top of the display shows status indicators about your phone’s current mode.
The center of the display shows the Home screen, as well as
icons, appointments, other types of
information, and
The bottom of the display shows the soft key commands.
messages.
Current date Next appointment Ring type or
volume profile
Learning to Use Your Phone
15
Note:
The display shown may be different based on the
specific Home screen configuration chosen.
Status indicators display at the top of your phone’s internal screen. The following table lists common status indicators and their meanings.
Icon Meaning Icon Meaning
New email or SMS GPRS available
New voicemail GPRS in use
New instant message Roaming
Voice call active Sync error
Data call active Radio off
Call forwarding Ringer off
Call on hold Speaker
Missed call Multi-Tap text input
mode, lowercase
Battery level Multi-Tap text input
mode, uppercase
Low battery Multi-Tap text input
Battery charging iTAP text input mode,
Learning to Use Your Phone
No battery iTAP text input mode,
Signal strength iTAP text input mode,
No signal Numeric input mode
mode, caps lock
lowercase
uppercase
caps lock
16

Using the External Display

Battery level
Signal strength Current time
Current date
The following table lists the icons and their meanings that appear on the external display.
Icon Meaning Icon Meaning
Signal strength Battery level
Call in progress Battery low
Data call active No battery
No signal Charging
Radio off Ringer off
You have unread new message(s)
You have missed call(s) GPRS in use
Call forwarding Roaming
New instant message
Speaker
When enabled, the external display shows the incoming photo Caller ID (see “Take Picture Using Normal Mode” on page 90).
Learning to Use Your Phone
17
Your phone’s display may differ based on the specific external LCD style chosen (see “Use Advanced Phone Setting” on page 64).

Using the Home Key

Use the Home key to do the following:
Learning to Use Your Phone
From the Home screen, press and hold
access the
Power
Quick List
(p). The
, or quickly press and release
Quick List
displays a list of available profile types and commands, such as turn off your phone, turn on/off the
Flight mode
phone’s keypad, and lock your phone.
Note:
Be aware that when the
Flight mode
turned on, then your phone cannot receive and make a call, including an emergency call. In order to receive and make a call, you must turn off the and re-engage your phone’s RF capability. Always obey the instructions of your airline crew.
Display the Home screen to dial a number.
The Home screen is your starting place for most tasks. You can easily navigate to any program or setting from this screen. The top of the Home screen displays the last 10 icons you browsed. Just select a program and press can also press
Start
Action
(A) to open the program. You
to enter the programs on the Start list. The Home screen also displays the current time and date, your next appointment, your current profile, and the number of unread messages in
Messaging
. Select your next appointment and press
Home
feature, lock your
feature is
Flight mode
to
feature
Action
18
(A) to open appointments for the day. To view messaging status showing the number of unread messages you have, and press
Contacts
The Home screen automatically displays when you turn on the phone or leave the phone idle, but you can navigate to it at any time by pressing
To change Home screen settings, see “Customize Home Screen” on page 62.
, press
Calendar
, and you can see all of your
Action
Contacts
.
Messaging
, select the
(A). To view
Home
.

Using the 4-Way Navigation Key

Use the 4-Way Navigation key to navigate the menu system, change feature settings and play games.
Tip:
Down and up are your primary movements within menus and navigation through contacts. Move left and right to change feature settings and edit text.
From the Home screen, press to do the following:
Select a program at the top of the screen, and then press
Action
(A) to open the program.
Select an item in the center of the Home screen, such as your next appointment, your profile type, or your messaging information, and then press open the program or access the settings associated with the item selected.
Action
(A) to
Learning to Use Your Phone
19

Using the Action Button

The Action button confirms your selection. Pressing
Action
(A) is similar to pressing “Enter” on a keyboard. In some cases, confirming your selection accesses a program or setting. You can also press or uncheck a feature.
Action
(A) to check

Using the Soft Keys

The 2 Soft keys on your phone are located directly below the display screen. Each soft key performs the
command displayed immediately above it on the screen. Both soft keys are context sensitive — their function changes according to the phone’s status, for example, when in a particular application or making a phone call.
On the Home screen:
Press To
1
Learning to Use Your Phone
Left soft
key
(
Start
access programs in the Start list
)
Tip:
The phone comes pre­installed with programs that you can start using immediately. To install additional programs on your phone, refer to the Motorola MPx220 companion CD that came with the phone.
20
Press To
2
Right soft key
access the following during normal use:
Contacts
: displays to open
your contacts list.
Voicemail
: displays to play
a received voicemail.
Messages
: displays to read
new messages in
Messaging
.
You can also use numbers to navigate quickly to programs and settings on the phone. Press the number on the keypad that corresponds to the number of the program or setting you want. For example, in the Start list,
press to open select menu options by pressing the number that corresponds to the menu option in descending order. For example, to select
press .
Calendar
. You can also use numbers to
Filter
in the list of
Contacts
menu options,

Using the Back Button

Press the Back button to navigate to the previous screen, or move the cursor back to delete 1 or more characters in
a text field.
Press To
1
Back
backspace and remove 1 character in a text field
Learning to Use Your Phone
21
Press To
2
Back
while
for a
backspace and remove multiple characters in a text field

Using Menus

On many screens, the Menu soft key is the Right soft key.
Menu
Press relevant to the screen you are viewing. Selecting a menu option will either perform the command or take you to another part of the user interface where you can
perform the command.
Learning to Use Your Phone
Tip:
Press up to move to the bottom of the menu.
to display a list of options that are
Press
Menu
menu options
to display

Entering Text and Numbers

You can enter text and numbers on the phone using the keypad. The phone supports 3 input modes for entering text and numbers:
iTAP
modes are used for entering text, and the
22
Multi-Tap, iTAP
, and
Numeric
. The
Multi-Tap
Numeric
and
mode
is used for entering numbers. When you select a field that requires text or numeric entry, the phone automatically defaults to the appropriate input mode. The status indicator on the top of the display shows the input mode you are currently using.
Changing Input Modes
Action
Press and hold until the status indicator for the input mode you want is shown at the top of the display.
The following table shows the complete list of input mode
status indicators.
Indicator Mode
Multi-Tap
text input mode, lower case
Multi-Tap
text input mode, temporarily
upper case
Multi-Tap
text input mode, caps lock
iTAP
text input mode, lower case
iTAP
text input mode, temporarily upper
case
iTAP
text input mode, caps lock
Numeric
input mode
Learning to Use Your Phone
23
Entering Text in Multi-Tap Mode
You can enter a letter in
Multi-Tap
mode by pressing the number key on which the letter appears. To enter the 1st letter on the number key, press the key once. To enter the 2nd letter, press the key twice, and so on. The letter entered remains underlined until you complete the keypresses and the cursor moves to the next position. For
example:
Press To
1
2
enter the letter
enter the word
s
hat
When you enter letters that are on the same number key, wait until the underline disappears before entering the next letter so that your phone can process the 1st letter. This pause is called the
Multi-Tap
time out, and you can adjust the
length of the pause between keypresses.
To change the
Find the Feature
Learning to Use Your Phone
1
2
Multi-Tap
time out:
Start
Press To
left/right
select the time interval you want for the pause between keypresses under
time out
Done
save the setting
>
Settings > Accessibility
Multipress
24
Entering Punctuation in Multi-Tap Mode
Press To
repetitively
scroll through common punctuation:
.,?! - @:1
Entering Numbers in Numeric Mode
When you are in want to enter on the keypad. If a field permits a numerical entry only, such as the
Contacts
, the input mode will automatically default to
Numeric
mode. To enter an asterisk (*) or a hash sign (#),
press the corresponding key on the keypad.
Numeric
mode, press the number(s) you
Work
phone field in
Inserting Symbol
Press To
1
2
3
Tip:
for a while
Done
You can also press to select and enter a symbol.
open the
scroll to a symbol
select and enter the symbol
Pick a symbol
list
Using Special Key Functions
The following is a list of the keys and their corresponding functions in input mode.
Learning to Use Your Phone
25
To enter a space in
Press To
To start a new line:
Press To
Action
(A)
To change among uppercase, lowercase, and caps
lock:
Press To
Tip:
In text mode, the 1st letter of a sentence is
automatically capitalized.
Multi-Tap
mode:
enter a space
start a new line
change among uppercase, lowercase, and caps lock

Viewing Phone Information

Use
About
Learning to Use Your Phone
phone’s operating system, including version numbers,
copyright information and available storage.
settings to display information about your
26
Find the Feature
Start
>
Settings > About

Setting Up Your Phone

Setting the Time and Date

Use
Date and Time
the current date and time, and to set the alarm.
settings to change the local time zone and
Find the Feature
Press To
1
2
Action
(A)
Start
scroll to
set
>
Settings > More
Date and Time
Date and Time
settings

Entering Owner Information

Use
Owner Information
information, such as your name, phone number, and email address. In the event that you lose your phone and it is
found, you can be contacted.
Find the Feature
Press To
1
2
Action
(A)
settings to enter and display personal
Start
scroll to
set
>
Settings > More
Owner Information
Owner Information
settings
Setting Up Your Phone
27

Configuring Power Management

Use
Power Management
display time-outs, and to check the battery level.
settings to change the backlight and
Find the Feature
Press To
1
2
Action
(A)
Setting Up Your Phone
Start
scroll to
set
>
Settings > More
Power Management
Power Management
settings
28
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