Motorola QA, MOTO Q, MOTQB, Q User Manual

CDMA

English

HELLOMOTO

Introducing your new

MOTO

Q™ CDMA wireless phone! You can

check and write e-mail

, use

the

QWERTY Keyboard

for texting capabilities, and use it with

Bluetooth Enabled

headsets.

Here’s a quick anatomy lesson.

Center Key

Camera Lens

Camera

2.5mm Headset Jack

Infrared

Port

Memory Card

Port

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com

Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s

Caution:

Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.

Software Copyright Notice

The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce

contents

menu map . . . . . . . . . . . . 6

use and care. . . . . . . . . . . 8

essentials . . . . . . . . . . . . . 9

about this guide. . . . . . . 9

undo/back key . . . . . . . 16

thumb wheel . . . . . . . . 16

infrared port. . . . . . . . . 16

removable memory

Bluetooth® wireless . . . 42

modem-link . . . . . . . . . 45

basics . . . . . . . . . . . . . . . 50

display . . . . . . . . . . . . . 50

file manager . . . . . . . . 63

task manager . . . . . . . 64

customize . . . . . . . . . . . 65

profiles . . . . . . . . . . . . 65

time & date. . . . . . . . . 66

home screen . . . . . . . 67

backlight . . . . . . . . . . . 68

other features . . . . . . . . 76

advanced calling . . . . . 76

contacts . . . . . . . . . . . 78

personalizing. . . . . . . . 81

call times & costs . . . . 83

handsfree . . . . . . . . . . 84

network

connections . . . . . . . . 85

FCC Notice . . . . . . . . . 106

Warranty . . . . . . . . . . . 107

Hearing Aids . . . . . . . . . 111

WHO Information . . . . 112

Registration . . . . . . . . 112

Export Law . . . . . . . . . 113

Recycling. . . . . . . . . . . 113

menu map

main menu

From the home screen, press the

Start Left

Soft Key

.

g

Internet Explorer

• Explore Windows Mobile

M

Settings

• (see next page)

O

Games

• Bubble Breaker

• Solitaire

i

Speed Dial

• Voiocemail

t

Voice Recognition

0

Bluetooth

settings menu

Call Options

Sounds

• Ring tone

• Reminders

•New e-mail

• New voice message

• New instant message

•Alarm clock

•Exclamation

• Question

Connections

•Beam

•Proxy

•VPN

•USB to PC

Security

• Device Lock

• Certificates

Remove Programs

Owner Information

•Name

• Telephone number

• E-mail address

• Notes

About

Error Reporting

Phone Settings

Use and Care

use and care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain,

Don’t expose your phone to dust, dirt, sand,

essentials

CAUTION:

Before using the

phone for the first time, read the

Navigation

and Center

Left Soft Key

Right Soft Key

Power Key

thumb wheel to scroll to

I Call History

then

highlight and select an incoming (

D

)call.

Motorola Software Update is an easy and
convenient way to update your phone to the
latest available software. Access the tool and
check for updates at

http://www.hellomoto.com/update

.

You can also contact the Motorola Customer
Support Center at 1-800-657-7576 (United

symbols

This means a feature is
network/subscription dependent
and may not be available in all areas.

does not cover damage caused by
non-Motorola batteries and/or chargers.

•

New batteries or batteries stored for a
long time may take more time to
charge.

•

When charging your battery, keep it
near room temperature.

battery life, it is probably time to
purchase a new battery.

Contact your local recycling center for
proper battery disposal.

Warning:

Never dispose of batteries in a fire

because they may explode.

032375o

2.

4.

displays a full battery icon or

Charge Complete

when finished.

Tip:

Relax, you can’t overcharge your battery.
It will perform best after you fully charge and
discharge it a few times.

Note:

If your battery has been completely

drained, it cannot be charged via the USB

turn it on & off

To turn on your
phone, press
and hold the

Power/End

key

(

O

) until the

display turns

make a call

From the Home Screen, enter a phone
number and press the

Call /Answer

key (N) to
make a call. To learn how to use voice dialing,
see page 79.

•

If you are on a call and another
incoming call comes in, you can choose
to

Answer

the call or

Wait

. If you answer
the call, the first call is put on hold and
the second is active. If you choose

Wait

,

the second call is directed to voicemail.

•

To switch between the two active calls,

your phone number

To view your phone number, press

Start

>

Settings

>

More...

>

Phone Settings

>

My Telephone

Number

to see your number.

change between

between uppercase, lowercase, and caps lock
within a text input mode. For more details
regarding text input modes see page 55.

entering text and
numbers

undo/back key

To return to the
previous screen or
menu, press the

Undo/Back

key (see

graphic) or use the

Back

key (

À

) on the keypad.

infrared port

Use the infrared port to
sync and exchange files
with a PC or other
infrared capable device.

Tip:

Want to use

multimedia content (such as music, pictures,
videos).

Caution:

Do not remove your memory card

while your phone is using or writing files on it.
To insert a miniSDTM memory card:

1

Open memory slot

Caution:

Don’t bend or scratch your memory
card. Keep it away from static electricity,
water, and dirt.

Note:

Move media files (pictures, videos,
music) to a memory card as often as possible
to save storage space on your phone.

4

Choose either a simple password (4-digit
number) or strong numeric (a
hard-to-guess numeric PIN) password
type.

5

Enter and confirm your password. Press
the

ALT

key ( ) to switch to numeric

mode.

down the center select key (s) for 5 seconds
while turning the phone on.

Note:

You can make emergency calls on a
locked phone (see page 72). A locked phone
still rings or vibrates for incoming calls or
messages, but you

do not

need to unlock it to

answer a call.

lock & unlock keypad

Press and hold the Home key (Y). When the
Quick List displays, highlight and select

Key

Lock

. Once the keypad is locked, the

Left Soft Key

label changes to

Unlock

.

Tip:

To quickly lock the keypad press the

main attractions

You can do much more with your phone than
make and receive calls!

website at:
http://www.motorola.com/support/Q.

You can also contact your system
administrator to set up this synchronization.

sync with a computer

Note:

For information about connections
(Bluetooth®, VPN, and web browser), see
page 85.

You can use Microsoft® ActiveSync® version

4.1 or above to synchronize information
between your phone and desktop computer.

Phone website
(

http://www.microsoft.com/windowsm

obile

) before installing the software.

Note:

If you do not have a CD-ROM, you can
download the latest ActiveSync software from
the Microsoft Windows Mobile website
(

http://www.microsoft.com/windowsm

the name of the Exchange Server, your user
name, password, and domain name. If you
don’t have this information available, you can
contact your company’s system administrator
to setup your phone or see Additional
Information on page 90 and the Motorola Q
Support website at:

http://www.motorola.com/support/Q

.

synchronizing via a cable connection

Once ActiveSync
is installed on
your PC, you can
connect it to your
phone and sync.

1

Turn on the

synchronizing via Bluetooth

After ActiveSync is installed on your PC, you
can connect it to your phone and sync via
Bluetooth.

Note:

In order to use this feature, your PC
must be equipped with Bluetooth or a
Bluetooth PC adaptor accessory.

6

If this is the first time you have connected
to this PC via Bluetooth, you must
complete the Bluetooth wizard on the
phone and set up a Bluetooth partnership
with the PC before synchronizing.

7

Select

Sync

.

8

When finished, select

Menu

>

Disconnect

1

Follow the instructions in ActiveSync Help
on the PC for setting up your PC to
receive infrared signals.

2

Turn on the phone.

3

On your phone, verify that IR is turned on
(Press

Start > Settings

>

Connections

>

Beam

and

select

Receive incoming beams

).

e-mail & messages

Note:

You can set up e-mail with your
company's Microsoft Exchange Server 2003.
Contact your system administrator for the
required e-mail set-up information or see page
27 or the Motorola Q Support website at:

http://www.motorola.com/support/Q

.

1

Press

Start

>

Messaging

>

Outlook E-mail

.

2

Select

Menu

>

Options

>

New Account

.

3

In

Your name

, enter your display name for

e-mail messages.

4

In

E-mail address

, enter the e-mail address for

this account.

Note:

You will need the following information
from your e-mail provider: Domain, Server
type (POP3 or IMAP4), Account name,
Incoming mail server (POP3 or IMAP4),
Secure Sockets Layer (SSL) connection
requirements, and Outgoing mail server
(SMTP) to complete the set up.

Caution:

If you save your password and then
lose your phone, someone finding your phone
may gain access to your e-mail.

Exchange server e-mail setup

If you do not have specific Exchange
Server information for your company’s e-mail,
contact your company's system administrator

5

In

User Name

, enter your user name for the

e-mail account

6

In

Password

, enter the password for the

account.

Tip:

If you want to save your password, so
you don’t have to enter it again, select the
check box to

Save Password

.

Note:

If you don’t have some or all of the
information requested in these steps, contact
your company’s system administrator to setup
your phone or see the information available in
Additional Information on page 90 or the
Motorola Q Support website at:

http://www.motorola.com/support/Q

.

set-up and adjustments to your corporate
technical infrastructure. Another name for
MSFP is Adaptation Kit Update-2 (AKU2).

Hotmail e-mail setup

If you use the Hotmail or MSN e-mail
services, have your e-mail address, and
password ready and:

Tip:

After you set up your Hotmail e-mail

account, you won’t need to do it again.

operator hosted e-mail

If you have Operator Hosted E-mail, please
contact your operator, or access their web
site in order to get information about their
hosted e-mail solution, and its compatibility

To open the next message in the list from
within an open message, press the navigation
key

S

to the right; to open the previous

message in the list, press the navigation key

S

to the left.

Note:

You can send, read, and receive PDF,

Microsoft Word, Excel, and PowerPoint files

•

To forward, press

Menu

>

Forward

. Enter

the message and press

Send

.

•

To create a contact card for the sender,
press

Menu

>

Save to Contacts

.

Tip:

Need to check your e-mail right now?

Press

Start

>

Messaging

. Select the account to

send and receive messages and press

Menu

>

To send a text message:

1

Press

New

.

2

For e-mail, in To, Cc, and/or

Bcc

, enter e-mail
addresses. Insert a semicolon (;) between
multiple numbers or addresses.

For text messages, enter contact

Tip:

In an e-mail you can insert a picture,
voice note or file in the message, on the
message area press

Menu

>

Insert

>

Picture

or

Voice Note

or

File

.

Note:

If you select to insert a voice note
into the message, you will also need to
record it. Press

Record

and start speaking

global address look up

You can view a global address list (GAL)
on the Exchange Server on your phone. This
means you can find a contact’s phone number
or e-mail without having to store the
information directly to your phone.

Note:

GAL information can only be viewed

3

Scroll through the list of entries displayed.
When you locate your contact, press the

Call/Answer

key (N) to make a call.

Note:

Although the entire GAL cannot be
stored on your phone, after the contact is
found, you can add the single contact to
your contact list.

host information. Otherwise, you might not
get these features to work.

features
send text message

Start >Messaging >Text Messages >New

create and send e-mail

Start >Messaging > Outlook E-mail

> E-mail

Account >

New

Tip:

Remember you must have your e-mail

set up to send an e-mail (see page 24).

features

create and add e-mail signature
Find it:

Start

>

Messaging >Outlook E-mail

> E-mail

Account

Press

Menu

>

Options > Signatures

Scroll to the account for which you are

features

view attachment

While viewing the message, use the
center select key (

s

) to select the

attachment.

Note:

You can view attachments only for file

features

reply, reply all or forward messages

From your Inbox or an open message:

Find it:

Menu >Reply or Reply All

or

Forward

Tip:

If you are replying to an e-mail in

the Outlook e-mail account, you will send

features

download message objects

If an e-mail message includes an
attachment, when you open the
message, the name of the
attachment will appear highlighted. To
download the attachment, click the

features

download complete e-mail messages

Start

>

Messaging > Outlook E-mail

>E-mail

Account > Message

Menu

>

Download Message

The complete message is retrieved the next

features

mark a folder for synchronization

When you synchronize your Outlook
e-mail account with your PC, the same
Inbox folders that are in Outlook on your PC
are created on your phone.

features

view status of sent e-mail
Find it:

Start

>

Messaging

>

Outlook E-mail

>E-mail

Account

Messages are sorted from newest to
oldest. If you see a

e

, your message was

features

delete e-mail

From the Inbox or an open e-mail message:

Find it:

Menu

>

Delete

manually send and receive e-mail
Find it:

Start > Messaging

>

Outlook E-mail

>

features

delete a mail account
Find it:

Start > Messaging

> E-mail Account

and then

Menu

>

Options > Account Options >

E-mail Account

Menu

>

Delete

features

take & send a photo

Press and hold the

Camera (Í

) key for 2

seconds to see the camera viewfinder:

2

Press the

Camera (Í

) key again or the

center select key (

s

) to take a photo.
The picture is automatically saved and
displays in the view finder.

3

Press

Menu

to see the camera options.

•

To delete the photo and return to the
active viewfinder, select

Delete

.

•

To view picture option, select

Options

.

Note:

Pictures are automatically stored in

your phone. To view them: Press

Start

>

Pictures

& Videos

. Select the picture to view and press

View

.

Tip:

To view pictures located in a folder other

than the default pictures folder, including a

5

When you hear the camera shutter sound,
the photo is taken, and your photo
displays.

picture options

In the picture viewfinder press

Menu

>

Options

to

open the

Picture Options Menu

. This menu can

record & play video clip

record a video clip

Find it:

Camera (Í

) >

Menu >Video

2

Press the

Camera (Í

) key or the center

select key (

s

) to begin recording a video.

The video displays in the viewfinder.

3

Press

Stop

to end recording the video

altogether, or press

Pause

to pause

recording and

Resume

to continue

recording.

video options

In the video viewfinder press

Menu

>

Options

to
open the Options Menu. This menu can
include the following options:

The video clip displays in the Windows Media
screen.

option

Camera

Select default save locations,

video playback options

In the video playback window press

Menu

>

Options

to open the

Video Playback Menu

. This menu

can include the following options:

download and copy

option

Playback

Determines how the time

Skins

Determine Windows Media
Player skin theme.

Buttons

Set playback button mapping.

option

2

In ActiveSync on your PC, click

Explore

and

double-click

My Windows Mobile

device.

3

On your computer, find the files you
would like to copy to your device and
paste the files into the

My Windows Mobile

folder.

4

Resync your phone and computer and

certain areas. Always obey the laws and
regulations on the use of these products.

turn Bluetooth power on or off

If Bluetooth

Power

is On, your phone can
automatically pair with the handsfree device
you have used before. Just turn on the device

pair with a headset or
handsfree device

Before you try to pair your phone with a
device, make sure your phone’s Bluetooth
power is

on

and the device is on and

ready

in
pairing or bonding mode (see the device
user’s guide). You can pair your phone with

5

If prompted, enter the device passkey
(such as 0000) and press the

Accept

key.

When the devices are paired, an icon appears
on the Home Screen in the Bluetooth Task
Tr ay.

Tip:

For specific information about the

Bluetooth device you are using with your

Tip:

To select an item, press the center

select key (

s

).

3

Press

Send

.

4

Select the name of the device to send the
file.

5

To cancel sending an item, press

Menu

>

3

Press the

Add Left Soft Key

.

4

On the your computer, launch the
Bluetooth devices applet from the Control
Panel and click

Add

.

5

After the computer finds the phone,
select it and press

Finish

.

modem-link

Note:

You must have Multiple Network
Access Identifier (MNAI) software on your
phone and MNAI service enabled in your
account for dial up networking functionality to
work on your phone. Call your phone service
provider for more information regarding

connect to recognized device
Find it:

Start

>

Bluetooth

>

Bluetooth Manager

>

Hands-free

> device name

drop pairing with device
Find it:

Start

>

Bluetooth

>

Bluetooth Manager

features

using Bluetooth

To use Bluetooth to modem-link to a network:

Note:

You must have a computer that has
Bluetooth capabilities for modem-link to work
via Bluetooth.

1

To make sure other Bluetooth devices can

3

On your computer, in the Bluetooth
window menu bar, select the
"Connections" menu, "Dial-up Networking"
and then "Find devices."

4

The computer finds your phone and
displays the dial up networking window.

Now you can use your phone as a modem to

•

Contact your service provided for your
account user name

1

Place the provided Companion CD into
the CD Drive on your computer. The
Companion CD Installation wizard window
automatically displays.

2

On your computer, click "Applications" and

3

When a window displays prompting for
the device driver, select "Install the
software automatically" and press "Next."

The driver is installed on your computer and
ready for setting up a network connection.

Note:

If you do not have the Companion CD,

or want the latest version of the device and

2

Double-click "Network Connections" and
then "New Network Connection Wizard."

3

Follow the prompts to connect to the
Internet using a modem:

•

Network Connection Type:

Connect to the

Internet

•

Password: get this information from
your service provider

Note:

Be aware of these items:

•

If you do not plan to use your phone as
the default Internet connection, then
do

not

check

Make this the default Internet

connection

.

disconnect modem-link

To disconnect modem-link, you’ll need to
perform steps on your computer and your
phone. On your computer:

1

Go to task bar and right click on the
Network Connection icon.

basics

See page 1 for a basic phone diagram.

display

Soft Key Labels show the current soft key
functions. For soft key locations, see page 1.

Press the navigation key

S

up, down, left, or

right or use the thumb wheel to navigate

Status indicators can display at the top of the
Home Screen:

2 Bluetooth Indicator –

Shows connection

status. Indicators can include:

3 Message Indicators –

Shows
when you receive new messages.
Indicators can include:

Q

C

5.

Battery
Level

4.

Signal

Strength

3. Message

E

Bluetooth® wireless connection

6Profile Indicator –

Shows the profile (ring
style) setting. When the profile is normal,
outdoor, or automatic no indicator is
displayed.

7 Location/Data Indicator –

Shows when

your phone can send location information

#

or not $. When in a data session (data
is currently being transferred to the
phone), the data indicator ( ) is
displayed. If double arrows ( ) are
displayed, your phone is ready and
capable of a data transfer session.

<

meeting

(no

car

Tip:

Use the

Back

button (the button below the
thumb wheel) to undo the current action or
return to the previous screen.

menus

From the Home Screen, press

Start

to open the

Use the navigation key

S

up, down, left, or
right or thumb wheel to see more menu
items.

The following menu icons may be available in
the main menu.

Some features require you to select an option
from a list:

menu features

g Internet Explorer m Tasks
c Windows Media G Calendar
U Messaging K Contacts

•

When an option has a list of possible
settings, noted by an arrow displayed
next to the option, scroll left or right to
select the setting.

•

When an option has a list of possible
numeric values, press a number key to
set the value.

text entry

You can enter text and numbers using the
keypad. The status indicator at the top right of
the display screen shows the entry mode you
are currently using.

For indicator descriptions,

see following section.

Press the

ALT

key ( ) in a text entry

screen to select an entry mode:

•

To backspace and delete a single
character in any input mode, press the

Back

key (À).

To backspace and delete an entire text
or numeric field in any input mode,
press and hold the

Back

key (À).

•

To enter a symbol, press the

ALT

key

input modes

i

primary key entry

Ã

Secondary key entry. In this
mode the next key pressed will

iTAP®

iTAP lets you enter words using one keypress
per letter. The iTAP software combines your
keypresses into common words, and predicts
each word as you enter it. This feature is
integrated into your phone’s software and is
automatically set. If you want to turn off this

symbol mode

Press the

Alt

key and then the

Caps

key (Â). The
Symbol page displays. Highlight the symbol
you want and press

Select

.

volume

•

Want to turn off a sound? Press

Start

>

Settings

>

Sounds

. Highlight the desired
item and select the sound you want to
associate with that item.

Tip:

You can eliminate the ringer volume
instantly when an incoming call comes in--just
use the thumb wheel to turn the ringer off.

You can use your
phone’s handsfree
speaker on calls
without holding the
phone to your ear.

During a call, press
the

Voice

key (see

voice commands

You can use voice commands to make calls,
and to open and use some phone
applications.

Note:

Not all phone languages support voice

recognition and voice commands.

•

“Send text <contact name>”

•

“Look up <contact name>”

•

“Open <program name>”

Your phone will respond to the request by
making a call, opening a text message
screen, open the contact information for

say ...,” and highlights the first item in
the list. Say “Yes” to call the
highlighted number, or “No” to go to
the next list item.

To select the name or number
manually, scroll to the name/number
on the list and press the

Select

key.

When the

Phone

button turns to the lighter

color, it is turned off.

Tip:

You can also user

Wireless Manager

to turn
off Bluetooth. Press and hold the Home key
(

Y

). The Quick List displays. Highlight and

select Wireless Manager. Scroll to

Bluetooth

and

press the center select key (

s

). When the

(WMV), and Motion Picture Experts Group-2
Audio Layer-3 (MP3).

Find it:

Press

Start

>

Windows Media

•

To increase or decrease the volume,
press the navigation key (

S

) up or

down.

Tip:

If you need to turn the sound off,

press #.

•

To switch to full screen video playback,
press

0

.

set video controls

You can set up keys on your phone to control
the media player.

1

From the media player screen, press the

Menu Right Soft Key

and select

Options

.

2

Select

Buttons

.

audio enhancement

Your phone allows you to adjust surround
sound, bass, and clarity levels for the phone
speakers as well as your headset.

Find it:

From the Home Screen, press

Start

>

Accessories

>

Audio Enhancement

web browser

You can use Internet Explorer Mobile to
search and view the web.

Find it:

Press

Start

>

Internet Explorer

•

To go to a link in a web page, use the
navigation key to highlight the link and
then press the center select key (

s

).

•

Change connection options, press

Menu> Tools > Options

>

Connections

.

•

To show/hide pictures, press

Menu

>

View

>

Show Pictures

.

task manager

Want to see what programs are running
(active) on your phone? Use the Task Manager
to see the programs, or stop a specific
program from running.

Find it:

Start > System Tools

> T

ask Manager

customize

profiles

Each profile uses a different set of sounds,

Note:

The ring style profile indicators do not
display in all Home Screen settings and will
not display if the Home Screen is set to

1

Scroll and highlight the sound you want to
change, then press the navigation key
(

S

) right or left to change it.

2

Press the

Done

key to save the sound

setting.

Note:

If you download a sound file for a

ring tone, it does not automatically save in

time & date

Your service provider usually sets the time
and date on your phone. But, if you decide to
change it manually:

Find it:

Start

>

Settings

>

Clock & Alarm >Date and

Time

4

Press

Done

to save the clock and date

settings.

You can specify the date and time style by
changing the regional settings. Press

Start

>

Settings

>

More...

>

Regional Settings

home screen

Background
Image

Select a picture for your
wallpaper image, or

None

for no

wallpaper.

Time out

Select the time interval before
the display will go inactive or

Never

.

options

3

In ActiveSync on your PC, click Explore
and double-click My Windows Mobile
device.

4

Double-click Application Data, double-click
Home, and paste the image into that
folder.

Note:

If you download a picture file for a

backlight

To save battery life, your

backlight

turns off
when you’re not using your phone. The
backlight turns back on when you press a key.
To set how long your phone waits before the
backlight turns off:

answer options

You can use additional, alternative methods to
answer an incoming call. To activate or
deactivate an answer option:

Find it:

Start >Settings >Call Options >Any key

answer

applications are available on the Internet that
are compatible with the Motorola Q. For more
information see the Applications Catalog on
the Motorola Q Support website at:

http://www.motorola.com/support/Q

.

calls

To make and answer calls, see page 14.

turn off a call alert

•

To call the number, press the

Call/Answer

key (

N

).

•

To see call details (like time and date),
press the center select key

s

.

redial

1

Press the

Call/Answer

key (N) from the

Home Screen to see the dialed calls list.

2

Highlight the entry you want to call, then
press the

Call/Answer

key (N).

If you hear a

busy signal

and you see

View Timers

View the call times for this call
and all calls.

Delete/
Delete List

Delete this call from the Call
History.

Save to

Save this number to a Contact.

options

caller ID

Calling line identification (caller ID)
shows the phone number for an
incoming call on your Home Screen.

Your phone shows the caller’s name and
picture when they’re stored in your

Note:

Emergency numbers vary by country.
Your phone’s preprogrammed emergency
number(s) may not work in all locations, and
sometimes an emergency call cannot be
placed due to network, environmental, or
interference issues.

1

Press the keypad keys to dial the

speed dial

You can use speed dialing in two ways: quick
access for up to 98 phone numbers and
shortcuts to features found in the Start menu
including e-mail, calendar, and Bluetooth
Manager.

phone numbers

You can set the speed dial to call the entries in
your phone’s contact list:

1

Press

Start

>

Contacts

.

2

Scroll to the desired contact and press the
center select key (

s

).

menu shortcuts

You can set a shortcut speed dial to open an
application on your phone:

1

Press

Start

.

2

Scroll to the icon of the application you
want a shortcut for and press

Menu

>

Add to

voicemail

Your network stores the voicemail
messages you receive. To listen to your
messages, call your voicemail number.

Note:

Your service provider may include
additional information about using this

three-way calling

While connected to a call:

1

Place your current call on hold by
pressing the

Call/Answer

key (N).

2

Enter the number of the other person you
wish to connect to a three-way call and

other features

Note:

If a desired menu item does not appear
on your screen, use the navigation key, thumb
wheel, or press the

More Left Soft Key

.

TTY calls

Set up your phone for use with an

features

make call from hyperlink phone
number

You can quickly dial a phone number from
an e-mail or text message that contains a
hyperlink phone number. A hyperlink phone
number is underlined in the same manner

features

make call from the contact list

You can quickly dial a phone number
from the contact list.

Find it:

Start > Contacts

. Select the contact and

press the

Call/Answer

key (N)

features

contacts

features
add new entry

Find it:

Start >Contacts>New

Enter information for the new contact.

edit contact
Find it:

Start

>

Contacts

> Contact Name

and then

Menu

>

Edit

dial number

features

search for contact

Enter the first few letters of the contact's
name. The phone searches through the
contact list and displays the name.

set ringer ID for a contact

features

set picture ID for contact

Assign a photo or picture to display when
you receive a call from an entry:

Find it:

Start

>

Contacts

> Contact Name

features

set category for contact
Find it:

Start

>

Contacts

> Contact Name

and then

Menu

>

Edit > Categories

Tip:

Categories are shared between your

features

send contact to another device

Use a Bluetooth® connection or Infrared
connection to send a contact to another
phone, computer, or device:

Find it:

Start

>

Contacts

> Contact Name

features

personalizing

features
language

Set menu language:

Find it:

Start >Settings

>

More... >Regional Settings

ring volume
Find it:

Start

>

Settings> Profiles

Highlight the desired profile, and press

Menu>Edit

.

Under

Ring Volume

, press the navigation key

features

sounds

To change the default sounds for ring tone,
reminders, new messages, alarm clock, or
keypad controls:

Start

>

Settings > Sounds

features

owner information

Entering and displaying owner information
are best practices; they allow someone to
return the phone to you in case it is lost:

Find it:

Start

>

Settings

>

More... > Owner

features

call times & costs

Network connection time

is the elapsed
time from the moment you connect to your
service provider's network to the moment
you end the call by pressing the

Power/End

key

(

O

). This time includes busy signals and

ringing.

are billed by your service provider. For billing
information, contact your service provider.

features
call times

The default reminder time for tasks
and calendar items is 15 minutes. To

handsfree

Note:

The use of wireless phones while
driving may cause distraction. Discontinue a
call if you can’t concentrate on driving.
Additionally, the use of wireless devices and
their accessories may be prohibited or
restricted in certain areas. Always obey the

auto answer

(car kit or headset)

Change to the headset profile to
automatically answer calls when connected
to a car kit or headset:

Find it:

Start >Settings >Profiles

>

Headset

features

network connections calendar

features
create proxy, Virtual Private Network

(VPN), or dial-up network

Every network connection is
different. You should gather all of the

features
add new calendar event
Find it:

Start >Calendar

and then

Menu

>

New Appointment

view calendar event

To quickly view today's agenda, on the
Home Screen, scroll and press the center
select key (

s

) on an upcoming

appointment (if one is present).

features

send calendar event to another device

Use a Bluetooth® connection to send a
calendar event to another phone, computer,
or device:

From the calendar item, press

Menu

>

Send via

features

security

calculator
Find it:

Start > Accessories >Calculator

respond to a meeting request

You can receive and respond to Outlook
meeting requests on your phone in a similar

features

features
manage certificates

Enable or disable Internet access
certificates stored on your phone:

memory & storage

To view your available and total memory
capabilities of your phone and memory card
use Memory Manager.

Find it:

Start >System Tools >Memory Manager

features

manage sounds

Manage ring tones and music that you have
downloaded or composed:

Find it:

Start >Windows Media

For more information about Windows

features

download objects from web page

Download a picture, sound, or phone
theme from a Web page:

Highlight the file, press the

Select

key, press

the

Store

key.

features

additional information

Need additional assistance or more
documentation? See the following websites:

Motorola Q Support Website:

service & repair

If you have questions or need assistance,
we're here to help.

Go to

www.motorola.com/support/Q

,

where you can select from a number of

Specific Absorption Rate Data

SAR Data

This model wireless phone meets the
government’s requirements for exposure to radio
waves.

Your wireless phone is a radio transmitter and receiver. It is

level of the phone while operating can be well below the
maximum value. This is because the phone is designed to operate
at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless
base station, the lower the power output.

Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) Web site:

http://www.phonefacts.net

or the Canadian Wireless Telecommunications Association (CWTA)
Web site:

http://www.cwta.ca

1. In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.

Microsoft End User License Agreement

Microsoft License

You have acquired a device ("DEVICE") that includes software
licensed by Motorola, Inc. ("Motorola") from one or more
third-party licensors ("Licensor"), for use in connection with
wireless network services provided under separate agreement
between you and a wireless telecommunications provider ("Mobile
Operator"). Those installed software products provided by Licensor,

1.1. DEVICE Software. You may use the DEVICE Software as
installed on the DEVICE (including as installed on removable media
installed in the DEVICE). All or certain portions of the DEVICE
Software may be inoperable if a proper account is not established
or maintained with an appropriate Mobile Operator, or if the
Mobile Operator's network facilities are not operating or

1.4. Microsoft Windows® 2003. If Microsoft Outlook® 2002 is

included with your Device, the following terms apply to your use of
Microsoft Outlook® 2002: (i) regardless of the information
contained in "Software Installation and Use" section of the online
EULA you may install one (1) copy of Microsoft Outlook® 2002 on
one (1) computer to use, exchange data, share data, access and
interact with the DEVICE, and (ii) the EULA for Microsoft Outlook®
2002 is between Motorola and the end user - not between the PC
manufacturer and end user.

2. Speech/Handwriting Recognition. If the Software includes

5. Single EULA. The package for the DEVICE may contain multiple
versions of this EULA, such as multiple translations and/or
multiple media versions (e.g., in the user documentation and in the
software). Even if you receive multiple versions of the EULA, you
are licensed to use only one (1) copy of the DEVICE Software.

6. Rental. You may not rent or lease the SOFTWARE.

7. Software Transfer. You may not permanently transfer any of your
rights under this EULA with regard to the DEVICE Software or
Desktop Software, except as permitted by the applicable Mobile
Operator. In the event that the Mobile Operator permits such

SOFTWARE to protect the integrity of their content ("Secure
Content") so that their intellectual property, including copyright, in
such content is not misappropriated. Owners of such Secure
Content ("Secure Content Owners") may, from time to time, request
Licensor, or its subsidiaries or affiliates to provide security related
updates to the Licensor DRM components of the SOFTWARE
("Security Updates") that may affect your ability to copy, display
and/or play Secure Content through Licensor software or third
party applications that utilize Licesnor DRM. You therefore agree
that, if you elect to download a license from the Internet which

system, hardware, and software information to implement the
features. By using these features, you explicitly authorize Licensor,
its subsidiaries and affiliates, and/or their designated agent to use
this information solely to improve their products or to provide
customized services or technologies to you. Licensor, its
subsidiaries and affiliates may disclose this information to others,
but not in a form that personally identifies you.

12. Internet-Based Services Components. The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that Licensor,

14. Additional Software/Services. The SOFTWARE may permit

Motorola, Licensor, their affiliates or subsidiaries to provide or
make available to you SOFTWARE updates, supplements, add-on
components, or Internet-based services components of the
SOFTWARE after the date you obtain your initial copy of the
SOFTWARE ("Supplemental Components").

14.1. If Motorola, or its subsidiaries or affiliates, provides or

makes available to you Supplemental Components and no other
EULA terms are provided along with the Supplemental
Components, then the terms of this EULA shall apply.

the existing DEVICE Software and use it in accordance with the
Grant of Software License section of this EULA.

15.2. Desktop Software. If any Desktop Software component(s) is
provided by Motorola, its subsidiaries or affiliates, separate from
the DEVICE on CD ROM disk(s) or via web download or other
means, and labeled "For Upgrade Purposes Only" or "For Recovery
Purposes Only", you may (i) install and use one copy of such
component(s) on the computer(s) you use to exchange data with
the DEVICE as a replacement copy for the existing Desktop
Software component(s).

SOFTWARE, including the U.S. Export Administration Regulations,
as well as end-user, end-use and destination restrictions issued by
U.S. and other governments.

18. PRODUCT SUPPORT. Product support for the SOFTWARE is NOT
provided by Licensor, its parent corporation, or their affiliates or
subsidiaries.

19. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS
PROHIBITED BY LAW, MOTOROLA, LICENSOR, AND THEIR
AFFILIATES AND SUBSIDIARIES, SHALL HAVE NO LIABILITY FOR
ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL