Motorola MOTOROKR U9 User's Guide

MOTO

User’s Guide

™

HELLOMOTO

Feel It, See It, Hear It!

•

Transfer your favorite

Control music playback with touch sensor keys in the external display (see your Quick Start

Guide).

•

Personalize your phone with floating

your Quick Start Guide).

•

Snap pictures automatically with your 2-megapixel multi-shot

•

Capture key moments in high-definition

•

Access any

(page 39).

•

Check your personal

Quick Start Guide).

•

Yo u r

phone

(page 23).

For more information:

Web tutorials and learn more about your phone and accessories, go to

Your

MOTO

™ U9 phone is made to be held, and made to be seen!

music

quickly and easily with Microsoft® Windows® Media Player 11.

animated screensavers

video

, then upload to your blog (page 43).

Web

site just like you do on your computer, with your phone’s full HTML browser

accounts (like Hotmail, Gmail, or Yahoo) on the Web (see your

can recite text messages, incoming caller ID information, and menu items

To read feature instructions on your phone, press

in the external display (see

camera

(page 40).

Main Menu >Help

www.hellomoto.com

. To watch

Introducing your new

MOTO

™ U9 GSM wireless phone. Here’s a quick anatomy lesson.

Camera Lens Lanyard Hook

Charge Indicator

Light

Volume Keys Voice Command Key

Side Select Key

Micro-USB Port

(on top of phone)

External Display

Bluetooth Light

Handsfree Speaker

(on back of phone)

Indicator

Options Back

Contacts

Service Provider

10/15/2008

10:10

Options Main Menu

Home Screen Main Menu

Press the center key

to select it.

Press the navigation key

up/down/ left/right to scroll to a menu feature.

Press & hold the power key

until the display lights up, to turn on your phone.

Press the center key

to open the

Main Menu

Note:

This is the standard home screen and main menu layout.

main menu may be different.

see your Quick Start Guide.

To change your home screen shortcuts and main menu appearance,

Your phone’s home screen and

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing

impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the

capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user’s guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. The Bluetooth trademarks are owned by their proprietor and used by Motorola, Inc. under license. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation; and Windows XP and Windows Media are trademarks of Microsoft Corporation. Macintosh is a registered trademark of Apple Computer, Inc. All other product or service names are the property of their respective owners.

Caution:

Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user’s authority to operate the equipment.

Software Copyright Notice

The Motorola products described in this manual may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Manual Number: 68000201412-A

contents

menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Use and Care. . . . . . . . . . . . . . . . . . . . . . . . . 9

EU Conformance. . . . . . . . . . . . . . . . . . . . . 10

essentials. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

about this guide . . . . . . . . . . . . . . . . . . . . 11

battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

battery use & safety . . . . . . . . . . . . . . . . . 12

basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

display . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

text entry . . . . . . . . . . . . . . . . . . . . . . . . . 17

volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

side select key . . . . . . . . . . . . . . . . . . . . . 20

external display. . . . . . . . . . . . . . . . . . . . . 21

voice commands . . . . . . . . . . . . . . . . . . . 21

talking phone . . . . . . . . . . . . . . . . . . . . . . 23

handsfree speaker . . . . . . . . . . . . . . . . . . 23

codes & passwords . . . . . . . . . . . . . . . . . 23

lock & unlock external keys . . . . . . . . . . . 24

lock & unlock phone . . . . . . . . . . . . . . . . . 24

customize . . . . . . . . . . . . . . . . . . . . . . . . . . 25

profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

time & date . . . . . . . . . . . . . . . . . . . . . . . 27

themes . . . . . . . . . . . . . . . . . . . . . . . . . . 28

display appearance . . . . . . . . . . . . . . . . . 30

answer options . . . . . . . . . . . . . . . . . . . . 30

calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

turn off a call alert . . . . . . . . . . . . . . . . . . 31

recent calls . . . . . . . . . . . . . . . . . . . . . . . 31

redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

return a call . . . . . . . . . . . . . . . . . . . . . . . 32

caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . 32

emergency calls. . . . . . . . . . . . . . . . . . . . 33

voicemail . . . . . . . . . . . . . . . . . . . . . . . . . 33

entertainment. . . . . . . . . . . . . . . . . . . . . . . 34

music player . . . . . . . . . . . . . . . . . . . . . . 34

browser . . . . . . . . . . . . . . . . . . . . . . . . . . 39

camera. . . . . . . . . . . . . . . . . . . . . . . . . . . 40

videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

messages . . . . . . . . . . . . . . . . . . . . . . . . . . 47

text messaging . . . . . . . . . . . . . . . . . . . . 47

connections . . . . . . . . . . . . . . . . . . . . . . . . 51

SYNC with SyncML . . . . . . . . . . . . . . . . . 51

file manager. . . . . . . . . . . . . . . . . . . . . . . 51

cable connections . . . . . . . . . . . . . . . . . . 52

contents

Bluetooth® wireless . . . . . . . . . . . . . . . . 54

phone updates . . . . . . . . . . . . . . . . . . . . . 57

other features . . . . . . . . . . . . . . . . . . . . . . . 58

advanced calling. . . . . . . . . . . . . . . . . . . . 58

contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 61

personalize . . . . . . . . . . . . . . . . . . . . . . . . 64

call times & costs. . . . . . . . . . . . . . . . . . . 65

handsfree. . . . . . . . . . . . . . . . . . . . . . . . . 66

network . . . . . . . . . . . . . . . . . . . . . . . . . . 67

personal organizer . . . . . . . . . . . . . . . . . . 67

security . . . . . . . . . . . . . . . . . . . . . . . . . . 70

fun & games . . . . . . . . . . . . . . . . . . . . . . 70

service & repairs. . . . . . . . . . . . . . . . . . . . . 71

SAR Data . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

OSS Information. . . . . . . . . . . . . . . . . . . . . 73

index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

contents

main menu

Contacts

Messag es

• C reate Message

• I nbox

• My Folders

• Templates

•Drafts

• Outbox

• Create Postcard *

•Email

• C all Voicemail

Office Tools

• Calendar

•SYNC

• Download Manager

• Fil e Manager

• Memor y Card

•MyBlog*

• Music and Sounds

•Pictures

• Videos

•VoiceNotes

• Appli cation Downloads

• Unrecognizable Fi les

• My Documents

(continued next column)

•

menu map

Office Tools (continue d)

•AlarmClock

• World Clock

• Calculator

• S IM Applications *

• Dialing Services

•TaskList

• Notes

•Help

Multimedia

• Media Finder

•Games

•Camera

• Video Camera

• Voice Recorder

Help

Recent Calls

Web Acc ess

•Browser

•My Bookmarks

• My Web Pages

•History

•Go to URL

•Browser Setup

Settings

• ( see next page)

Games

This is the standard main menu

Your phone’s menu may be

layout.

different. To change your home screen

shortcuts and your main menu appearance, see your

Guide

Tip :

Press D to exit the current

menu, or press

Quick Start

to exit all menus.

* optional features

settings menu

•Profiles

•Themes

• Home Screen

• I cons

• Wallpaper

•ClockStyle

•Date

• Connecti ons

• Bluet ooth®

•USBSetting

• Media Synchronization

• Memor y Card

• Modem

• USB Printi ng

• Tools

• Modem & Tools

• Voice Networks

• Voice Over IP

• Net work Settings

• Dat a Connections

• Add a Connection

• Edit a Connection

• Remove a Connection

• Call Settings

• Speed Dia l

•CallForward

•In-CallSetup

• Heari ng Aid

• My Caller ID

• I n-Call Timer

• Answer Options

• In-Call Message Alert

•RoamAlert

•CallWaiting

• Auto-Redial

• Call Drop Tone

• Dialing Setup

• My Caller ID

•DTMF

• Search Mode

• Dialing Prefix

• Call Barring *

• Fixed Dialing

• My SIM N umber

• Active Line *

• Phone Settings

• Di splay Settings

• Di splay Timeout

• S creensaver

• Bri ghtness

• Air plane Mode

• Battery Meter

•BatterySave

•Time&Date

• Touch Sensor Sound

(continue d next column)

•

• Phone Settings (continued)

• Language

• Talking Phone

•TextEntry

• Reset

• Reset All Settings

•DeleteAllData

• Del ete Memory Cards

• View Memory

• Properties

• Java™ System

• OTA Updates

• Headset Settings

• Auto-Answer

• Voice Dial

• TTY Settings

•Security

• Phone Lock

• Exter nal Key Lock

• Application Lock

•SIMLock

• Change Passwords

• Certificates

•Anti-Virus

•Network

• Current Network

• S can Avail. Networks

• Find N ew Network

• My Net work List

• Search Setup

• Ser vice Tone

* optional features

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone.

extreme heat or cold cleaning solutions

Avoid temperatures below 0°C/32°F or above 45°C/113°F.

microwaves the ground

Don’t try to dry your phone in a microwave oven.

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

Don’t drop your phone.

Use and Care

European Union Directives Conformance Statement

EU Conformance

•

The above gives an example of a typical Product Approval Number.

You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at

www.motorola.com/rtte

Approval Number from your product’s label in the “Search” bar on the Web site.

Hereby, Motorola declares that this product is in compliance with:

The essential requirements and other relevant provisions of Directive 1999/5/EC

All other relevant EU Directives

0168

. To find your DoC, enter the Product

Product

Approval

Number

EU Conformance

essentials

CAUTION: Before using the phone

for the first time, read the

Important Safety and Legal Information guide included in the

box.

Note:

You can’t press s to open the menu if

you have Screen3 headlines running in the

home screen. When Screen3 headlines are

Main Menu

active, press the

menu.

This guide uses the following symbols:

soft key to open the

about this guide

This guide shows how to locate a menu feature

as follows:

Find it:

s >g Messages

This means that, from the home screen:

Press the center keys to open the

menu.

Press the navigation keyS to scroll to

g Messages

Press the navigation keyS to scroll to

Create Message

, and press s to select it.

Create Message

symbols

This means a feature is network,

SIM card, or subscription

dependent and may not be available

in all areas. Contact your service

provider for more information.

This means a feature requires an

optional accessory.

essentials

battery

battery charging

Tip:

Motorola batteries have circuitry that

protects the battery from damage from

overcharging.

Note:

You can charge your battery

by connecting a cable from your

phone’s micro-USB port to a USB

port on a computer. Both your

phone and the computer must be turned on,

and your computer must have the correct

software drivers installed. A Motorola Original

USB cable and supporting software may be

included with your phone. These tools are also

sold separately.

Caution:

If your computer has a USB hub with

multiple USB devices attached, connecting your

phone to the USB hub could potentially

overload the phone’s battery. To avoid any

possibility of overcharging, you should connect

your phone to a dedicated USB port on the

computer.

battery use & safety

IMPORTANT: HANDLE AND STORE

BATTERIES PROPERLY TO AVOID INJURY

OR DAMAGE.

improper handling of batteries, and particularly

from the continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture,

• Don’t let the phone or battery come

• Don’t allow the battery to touch

Most battery issues arise from

shred, or otherwise attempt to

change the form of your battery.

in contact with water.

into the phone’s circuits, leading to

corrosion. If the phone and/or battery

get wet, have them checked by your

carrier or contact Motorola, even if they

appear to be working properly.

metal objects.

as jewelry, stay in prolonged cont act

with the battery contact points, the

battery could become very hot.

Water can get

If metal objects, such

essentials

• Don’t place your battery near a heat

Excessive heat can damage

source.

the phone or the battery. High

temperatures can cause the battery to

swell, leak, or malfunction. Therefore:

•

not

dry a wet or damp battery

with an appliance or heat source,

such as a hair dryer or microwave

oven.

•

Avoid leaving your phone in your

car in high temperatures.

DOs

• Do avoid dropping the battery or

Dropping these items,

phone.

especially on a hard surface, can

potentially cause damage.

• Do contact your service provider or

Motorola if your phone or battery

has been damaged from dropping or

high temperatures.

IMPORTANT: USE MOTOROLA ORIGINAL

PRODUCTS FOR QUALITY ASSURANCE

AND SAFEGUARDS.

To aid consumers in

identifying authentic Motorola batteries from

non-original or counterfeit batteries (that may

not have adequate safety protection), Motorola

provides holograms on its batteries.

Consumers should confirm that any battery

they purchase has a “Motorola Original”

hologram.

Motorola recommends you always use

Motorola-branded batteries and chargers.

Motorola mobile devices are designed to work

with Motorola batteries. If you see a message

on your display such as

Unable to Charge

, take the following steps:

•

Remove the battery and inspect it to

confirm that it has a “Motorola

Original” hologram;

•

If there is no hologram, the battery is

not a Motorola battery;

•

If there is a hologram, replace the

battery and retry charging it;

•

If the message remains, contact a

Motorola Authorized Service Center.

Invalid Battery

essentials

Important:

damage to the phone caused by non-Motorola

batteries and/or chargers.

War nin g:

charger may present a risk of fire, explosion,

leakage, or other hazard.

PROPER AND SAFE BATTERY DISPOSAL

AND RECYCLING

Proper battery disposal is not only important for

safety, it benefits the environment. Consumers

may recycle their used batteries in many retail

or service provider locations. Additional

information on proper disposal and recycling

may be found on the Web:

Disposal:

batteries in accordance with local

regulations. Cont act your local

recycling center or national recycling

Motorola’s warranty does not cover

Use of a non-Motorola battery or

•

www.motorola.com/recycling

•

www.rbrc.org/call2recycle/

only)

Promptly dispose of used

(in English

organizations for more information on how to

dispose of batteries.

War nin g:

because they may explode.

Never dispose of batteries in a fire

essentials

basics

Date

Clock

Left Soft

Key Label

Right Soft Key Label

Service Provider

10/15/2008

10:10

Options Main Menu

Feature

Icons

display

The home screen appears when you turn on

the phone.

Note:

Your home screen may look different,

depending on your service provider.

To dial a number from the home screen, press

number keys and

Press the center key

soft key to open the main menu. (Note that you

or the

Main Menu

can’t press

Screen3 headlines running in the home

screen.)

Press

alert profile, change the phone theme, send or

read a message, take a picture, record a video,

or find a Bluetooth® device.

Press the navigation key

right in the home screen to open basic

features. To show, hide, or change feature icons

in the home screen, see your Quick Start

Guide.

Tip:

Want some help? Press

m Office Tools

information about phone features.

to open the menu if you have

Options

in the home screen to change the

up, down, left, or

Main Menu

Help

. Select a

Help

topic to find

basics

Status indicators appear at the top of the home

28413 7

screen:

4 Message Indicator –

you receive a new text or voice

message. Other indicators can include:

= email

message

Shows when

= voicemail

message

1 Signal Strength Indicator –

strength of the wireless network

connection.

2 EDGE/GPRS Indicator –

when your phone is using a

high-speed Enhanced Data for GSM

Evolution (EDGE) network connection

or General Packet Radio Service (GPRS)

network connection

3 Bluetooth Indicator –

status:

(solid blue) = Bluetooth powered on

(solid green) = Bluetooth connected

(flashing blue) = Bluetooth

discoverable mode

basics

Shows

Shows Bluetooth

Show the

5 Location Indicator –

when your phone is providing

location information to the network, or

when location information is turned off.

6 Profile Indicator –

setting:

= ring only

= vibrate

only

= silent

7 Active Line Indicator –

to indicate an active call, or

indicate when call forwarding is on.

Indicators for dual-line-enabled SIM cards

can include:

= line 1 active

Shows P

Shows the alert profile

= ring and vibrate

= vibrate then

ring

Shows B

= line 2 active

Character Counter

Press

to select a

text entry mode.

Flashing cursor

indicates insertion

point.

Press

Options

change text entry

options.

Create Message

SMS:0

ÊË

Options Send To

= line 1

call forward on

8 Battery Level Indicator –

show the battery charge level. Recharge

the battery when your phone shows

Low Batte ry

= line 2

call forward on

Vertical bars

text entry

Some features let you enter text.

text entry modes

“word” mode (see page 18)

“abc” mode (see page 19)

numeric mode (see page 20)

symbol mode (see page 20)

basics

change

text entry settings and languages:

Find it:

s >u Settings

Text Entry

Change text case:

case to all capital letters (

capitalized (

(no symbol).

Set word learning:

words you enter, to improve text prediction and

completion. Press

Set Text Prediction >LearnMyWords

shows

Set text completion:

complete words based on the characters you

enter. Press

Offer Completions

text completion is active.

Enter punctuation:

punctuation or other characters.

Edit or delete text:

cursor to the right of text you want to edit.

Press the clear/back key

), or next letter lowercase

when word learning is active.

Options >Text Entry >Set Text Prediction

. Your phone shows Æ when

Phone Settings

Press 0 to change text

), next letter

Your phone can learn the

Options >Text Entry

Set your phone to

Press1 to enter

Press S to move the

to delete the

. Your phone

character left of the cursor. Hold

the entire work.

to delete

word mode

Press # in a text entry screen to switch to

“word” predictive text entry mode. Your phone

in the display.

shows

Word mode lets you enter words using one

keypress per letter. The phone predicts each

word as you enter it.

basics

For example, if you press

You can turn text

completion on (

)

or off (

Press

to delete

character to left of

cursor.

Press

to enter

Prog

& a space.

Press

up/down

to see other words.

Press

to select a

word.

Prog ram

Create Message

Options Send To

SMS:4

ÊÆ

P rog

Create Message

Options Send To

SMS:1

ÉÆ

Character displays at

insertion point.

After two seconds, the character is

accepted and the cursor moves to

the next position.

your display might show:

7764

To enter text, press a keypad key repeatedly to

cycle through the letters and number on the

key. Repeat this step to enter each letter.

For example, if you press

display might show:

one time, your

abc mode

Press # in a text entry screen to switch to

“abc” text entry mode.Your phone shows

the display.

When text completion is activated, your phone

tries to guess the rest of the word:

•

Press s to select the suggested

word.

basics

•

Press S right to enter the suggested

word and a space.

•

If you want a different word, press

keypad keys to enter the remaining

letters.

numeric mode

Press # in a text entry screen until you see

. Press the number keys to enter the

numbers you want.

Tip:

Just need one number? To enter a number

quickly, press and hold a number key until the

number appears.

symbol mode

Press # in a text entry screen until you see

. The display shows the symbol associated

with each keypad key. Press

repeatedly to see different symbols. To insert a

symbol, press its key, or scroll to it and

press

up/down

volume

Press the volume keys to:

•

turn off an

incoming call alert

•

change earpiece

or speakerphone volume during a call

•

change playback volume for a song or

video

•

set your phone’s alert profile in the

home screen (press the volume keys to

scroll to a profile, then press

side select key to select it)

side select key

The side select key gives

you another way to do

things. For example, when

you scroll to a menu item,

you can press the side

select key to select it (instead of pressing

basics

external display

When your phone flip is closed, the external

display shows the time and indicates phone

status, incoming calls, and other events.

set phone ring style in the external display

From the external display, press the external

volume keys on the side of your phone to scroll

to a profile, then press the side select key to

select it.

use touch keys in the external display

When playing music on your phone, you can

close the phone flip and use touch keys to

control song playback in the external display

(see your Quick Start Guide).

Note:

Only the music player uses touch key

controls in the external display.

voice commands

You can use voice commands to tell your phone

what to do.

Note:

Not all languages support voice

commands.

voice dial a call

You can dial a contact list entry by speaking its

name, or dial any phone number by speaking its

digits.

Press the external voice command key on

the side of your phone. The phone loads

the voice recognition software, then

prompts you to say a command or name.

Wait for the beep, then say the name of an

entry as it appears in your contact list. Your

phone confirms the name and makes the

call.

Say “Dial Number.” Your phone prompts

you to speak the digits in the phone

number. Speak the digits. Your phone

confirms the number and makes the call.

basics

Tips:

•

You can say a contact’s name and

number type together. For example,

say “John Smith mobile” to call the

mobile number stored for John Smith.

•

For voice command help, press the

voice command key on the side of your

Help

phone, then press

voice activate phone functions

You can use voice commands to open

applications and perform many basic phone

functions.

Press the external voice command key on

the side of your phone. The phone

prompts you to say a command.

Wait for the beep, then say a command

from the list.

voice commands

“contact name”

“

Dial Number

Send Message To

“

Check Calendar

“

”

contact name”

”

voice commands

“

Check New Message

Check New Email

“

Add New Contact

“

Talking Phone

“

Check Battery

“

Check Signal

Check Time

“

Check Date

“

Open Setup

“

Open Recent Calls

“

Open Theme

“

Open Camera

“

Open Web Access

“

Set Airplane

“

Set Airplane Off

“

Set Ring

“

Set Normal

“

Set Vibrate

Set Silent

“

Tip:

Press and release the voice command key

on the side of your phone to see the list of

voice commands.

”

basics

+ 56 hidden pages