Motorola I365, Mike i365 User Manual

TELUS

i365 Mike Phone

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.

Note:

This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio

HELLOMOTO

Introducing your new Mike i365 wireless phone. Here’s a quick anatomy lesson.

Speaker On/Off

Key

Smart Key

check it out

Home Screen

Main Menu

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com
Note:

Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:

1-800-453-0920 (United States)

contents

check it out . . . . . . . . . . . 2

menu map . . . . . . . . . . . . 7

Use and Care . . . . . . . . . 9

text messages . . . . . . 20

manage memory . . . . 23

using your handset

as a modem . . . . . . . . 24

Patent and Trademark

Information . . . . . . . . . . 44

Privacy a

nd Data

Security . . . . . . . . . . . . . 45

menu map

main menu

1

Browser

L

Java Apps

• Java System

Q

Shop

u

Settings

M

Call Timers

• Last Call

• Phone Reset

• Phone Lifetime

•Prvt/Grp Reset

• Prvt/Grp Life

• Circuit Reset

o

Profiles

p

Call Alert

c

GPS

• Position

•Privacy

• Interface

settings menu

Display/Info

• Wallpaper

•Text Size

• Theme

• Home Icons

• Backlight

•Clock

• Menu View

• Large Dialing

• Status Light

• Language

2-Way Radio

• Tkgrp Silent

•Tkgrp Area

• One Touch PTT

• Alert Type

•On/Off PTT

• Store Rcvd Info

Personalize

• Menu Options

•Up Key

•Down Key

Security

• Phone Lock

• Keypad Lock

• SIM PIN

• GPS PIN

• Change Passwds

Advanced

• Alert Timeout

• Headset/Spkr

• Connectivity

• Reset Defaults

Use and Care

Use and Care

To care for your Mike phone, please keep it away from:

extreme heat or cold cleaning solutions

essentials

Caution:

Before using the phone for the first
time, read the Important Safety and Legal
information included in the gray-edged pages
at the back of this guide.

2

Press the navigation key to scroll to

Phone Calls

, and press the center key r to

select it.

SIM card

insert the SIM card

Turn off your phone and remove your battery
before you install or remove a SIM card.

Carefully slide the SIM card into your phone,

Warning:

To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.

battery

Battery Use & Battery Safety

•Important

: Motorola mobile devices
are designed to work best with
qualified batteries. If you see a
message on your display such as

Invalid

Battery

or

Unable to Charge

, take the

following steps:

•

Remove the battery and inspect it to

temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle.

•

When storing your battery, keep it in a
cool, dry place.

Authorized Service Center before
using.

Do not

attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.

•Use care when handling a charged
battery:

Particularly when placing it

inside a pocket, purse, or other

battery installation

1

Rotate the release lock counter­clockwise until it releases the battery
door.

battery charging

New batteries are not fully charged.

charge using the charger

1

Pull out the
connector cover, and
insert the charger

3

Push the battery down until it snaps in
place.

Tip:

Motorola batteries have circuitry that
protects the battery from damage from
overcharging.

Note:

This handset complies with
environmental energy consumption
requirements by notifying the user to unplug
the charger from the power outlet when the

To turn off your phone, press and hold

W

for

two seconds.

Note:

If you press the W for more than four

seconds, the handset will power “On” in

Transmitters Off

mode. To avoid turning on the
phone with transmitters off, ensure the power
key is not held at about 4 seconds after

answer a phone call

When your phone rings and/or vibrates, you
have the following options:

1

If you want to answer the call on speaker
phone, press the speaker key

)

. To hang

up press the smart key

(

.

Your Private ID is the number at which you
receive one-to-one Private calls.

Talkgroup numbers are numbers through
which you receive one-to-many group calls.

Your Mike sales representative creates
Talkgroups for you and assigns each Talkgroup
to a Talkgroup number. You can choose a

send call alerts

Sending a call alert discretely lets the
recipient know that you want to talk to him or
her on a Private call.

When you send a call alert, the recipient’s
handset displays your name and emits a
series of beeps or vibrations.

When the message

Ready To Alert

appears on
the display, press the PTT button until the
message

Alert Successful

appears.

answer a private call

1

When your phone emits a chirping sound

to answer a call alert

1

Press the PTT button to start a Private call
with the sender.

or

2

Queue the call allert by pressing - under

Queue

.

2

Select a specific

Ringer

.

3

Select a type for the entry (

Mobile, Private

,

Work1, Work2, Home, Email, Fax, Pager, Talkgroup, IP

or

Other

)

. To store a private ID choose

Private

.

4

Enter the number for the entry and press

-

under

Done

.

call a stored phone
number or private ID

Shortcut:

From the home screen press -

under

Contcs

.

or

or

If you chose a Private ID, or Talkgroup ID,
press and hold the PTT button to call the
number.

Tip:

If the Contacts entry you scrolled to
contains a Private ID, you can make an instant
Private call to that Private ID by pressing and

text messages

Text messaging allows you to send and
receive short text messages to and from
other Mike handsets. Messages you receive
appear on your handset’s display and in the
text message inbox.

The following options become available:

option

Signature

: Enter your signature (up to 11

characters long).

Delivery Rpt

: Set it to

On

if you wish to receive a

report once the message has been

Press - under

Done

to save the information

you entered.

receive a text message

1

To view the message press - under

Read

.

2

To dismiss the message notification press

-

under

Back

.

2

Select the message you want to read or
press the number of the message you
want to read. If the message fills more
than one screen, scroll to read it.

Tip:

Scrolling through one message lets

you view the next message.

3

To reply to the message, press - under

you want to send the message to and
press

r

.

or

From the

Send To

screen press - under

Contcs

, or press M >

Recent Calls

. Select the

number you want.

use drafts

When you save a message as a draft, it is
saved in the drafts folder.

Shortcut:

From the home screen press -

under

Mesg

>

Drafts

.

1

Select the draft you want to edit. You also

delete sent text messages

Shortcut:

From the home screen press -

under

Mesg

>

Text Outbox

.

1

Scroll to the message you want to delete.

2

Press - under

Delete

.

3

Press - under

Yes

to confirm.

The text inbox holds 20 messages. If the text
inbox is full, you cannot receive messages
until you delete some.

The outbox and drafts folder hold 30
messages each. If the outbox and drafts
folder memory is full, you cannot send
messages or save drafts until you delete

using your handset
as a modem

You can use your handset as a modem (Packet
Data only) with a laptop, handheld device, or
desktop computer. Circuit Data is not
supported. In order to use your handset as a

outlined in the device’s user guide to connect
the device to your handset.

When used as a modem, your handset is
enabled for

Data Modem

transfer mode, which is

used for small file transfers such as email.

Note:

To use these services, you must install

the iDEN Wireless Data Services software

for more information

If you have questions about your handset,
contact your Mike Dealer or TELUS Client
Care.

Safety and General Information

Safety Information

This section contains important information on the safe and
efficient operation of your phone. Read this information
before using your integrated multi-service portable radio.*

Exposure to Radio Frequency (RF)

•

United States Federal Communications Commission, Code
of Federal Regulations; 47 CFR part 2 sub-part J.

•

American National Standards Institute (ANSI) / Institute of
Electrical and Electronics Engineers (IEEE). C95. 1-1992.

•

Institute of Electrical and Electronics Engineers (IEEE).
C95. 1-2005 Edition.*

electrical, magnetic, and electromagnetic fields in the
radio frequency range between 9 kHz and 300 GHz."
"Attachment to Resolution 303 from July 2, 2002."

Operational Precautions

To assure optimal radio product performance and to be sure that
human exposure to RF does not exceed the guidelines set forth in
the relevant standards, always follow these instructions and
precautions:

When using your radio product as a traditional
two-way radio,

hold the radio product in a
vertical position with the microphone one
to two inches (2.5 to 5 cm) away from the
lips

.

If you wear a radio product on your body when
transmitting, always place the radio product in a Motorola
approved clip, holder, holster, case or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola and
are not using the radio product in the intended use positions along

Follow Instructions to Avoid Interference
Problems

Turn OFF your radio product where posted notices instruct you to
do so.

In an aircraft, turn off your radio product whenever instructed to do
so by airline staff. If your radio product offers an airplane mode or
similar feature, consult airline staff about using it in flight.

Implantable Medical Devices

your wireless phone with your implantable medical device, consult
your health care provider.

Hearing Aids

Some phones may interfere with some hearing aids. In the event of
such interference, you may want to consult your hearing aid
manufacturer or physician to discuss alternatives.

Other Medical Devices and Health Care Facilities

If you use any other personal medical devices, consult your

Driving Precautions

Check the laws and regulations on the use of radio products in the
area where you drive. Always obey them.

When using your radio product while driving, please:

•

Give full attention to driving and to the road. Using a
phone may be distracting. Discontinue a call if you can’t
concentrate on driving.

•

Use hands free operation, if available.

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often but not
always posted, and can include fueling areas such as below decks
on boats, fuel or chemical transfer or storage facilities, or areas
where the air contains chemicals or particles, such as grain, dust
or metal powders.

When you are in such area, turn off your handset, and do not
remove, install, or charge batteries unless it is a radio product type
especially qualified for use in such areas as “Intrinsically Safe” (for

Glass Parts

Some parts of your phone may be made of glass. This glass could
break if the product is dropped on a hard surface or receives a
substantial impact. If glass breaks, do not touch or attempt to
remove. Stop using your phone until the glass is replaced by a
qualified service center.

Seizures/Blackouts

Some people may be susceptible to epileptic seizures or blackouts

Your battery or phone may
require recycling in
accordance with local laws.
Contact your local regulatory
authorities for more
information.

Do not throw your battery or
phone in the trash.

Symbol Definition

032375o

Repetitive Motion

When you repetitively perform actions such as pressing keys or
entering finger-written characters, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. If you continue to have discomfort during or after such
use, stop use and see a physician.

Open Source Software Information

You may choose to obtain a copy of any source code being made

Service & Repairs

If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/support

, where you can select from a

number of customer care options. You can also contact the

Motorola Customer Support Center at 1 [phone] (United
States), 1 [phone] (TTY, TDD United States for hearing
impaired).

Export Law Assurances

Specific Absorption Rate Data

SAR Data

ALL MODELS WITH FCC ID IHDP56HJ1 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES.

Your wireless phone is a radio transmitter and receiver. It is
designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal

general, the closer you are to a wireless base station antenna, the
lower the power output.

Before a phone model is available for sale to the public, it must be
tested and certified to the FCC that is does not exceed the limit
established by the requirement adopted by the government for
safe exposure. The tests are performed in positions and locations

1. In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue. The standard incorporates a substantial margin
of safety to give additional protection for the public and to account
for any variations in measurements.

2. The SAR information includes the Motorola testing protocol,
assessment procedure, and measurement uncertainty range for
this product.

Motorola Limited Warranty for the United States and
Canada

Warra nt y

What Does this Warranty Cover?

Note: FOR IDEN SUBSCRIBER PRODUCTS, ACCESSORIES

consumers in the United States or Canada, which are
accompanied by this written warranty:

commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the
fault of Motorola, are excluded from coverage.

Use of Non-Motorola Products and Accessories

. Defects or
damage that result from the use of Non-Motorola branded or
certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.

Unauthorized Service or Modification

. Defects or damages
resulting from service, testing, adjustment, installation,
maintenance, alteration, including without limitation, software

Software

as defined
above. Applies only to
physical defects in the
media that embodies
the copy of the software
(e.g. CD-ROM, or floppy
disk).

Ninety (90) days from the date
of purchase.

Products Covered Length of Coverage

uninterrupted or error free, or that all defects in the software
products will be corrected.

Software NOT Embodied in Physical Media

. Software that is
not embodied in physical media (e.g. software that is downloaded
from the internet), is provided "as is" and without warranty.

Who is covered?

This warranty extends only to the first

consumer purchaser, and is not transferable.

What will Motorola Do?

Motorola, at its option, will at no

charge repair, replace or refund the purchase price of any Products,

copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of
your service provider, if applicable; (d) the name and location of the
installation facility (if applicable) and, most importantly; (e) your
address and telephone number.

What Other Limitations Are There?

ANY IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF
THIS LIMITED WARRANTY, OTHERWISE THE REPAIR,

exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights that vary from
state to state or from one jurisdiction to another.

Laws in the United States and other countries preserve for
Motorola certain exclusive rights for copyrighted Motorola
software such as the exclusive rights to reproduce and distribute
copies of the Motorola software. Motorola software may only be
copied into, used in, and redistributed with, the Products
associated with such Motorola software. No other use, including
without limitation disassembly of such Motorola software or

c.Should the Product or parts become, or in MOTOROLA'S opinion
be likely to become, the subject of a claim of infringement of a
United States patent, that such purchaser will permit MOTOROLA,
at its option and expense, either to procure for such purchaser the
right to continue using the Product or parts or to replace or modify
the same so that it becomes non-infringing or to grant such
purchaser a credit for the Product or parts as depreciated and
accept its return. The depreciation will be an equal amount per
year over the lifetime of the Product or parts as established by
MOTOROLA.

granted by implication, estoppel or otherwise under MOTOROLA
patent rights or copyrights.

Information From the World Health Organization

WHO Information

Present scientific information does not indicate the need for any
special precautions for the use of mobile phones. If you are
concerned, you may want to limit your own or your children’s RF

exposure by limiting the length of calls or by using hands-free
devices to keep mobile phones away from your head and body.

Source: WHO Fact Sheet 193
Further information: http://www.who.int./peh-emf

Wireless: The New Recyclable

Recycling

Your wireless phone can be recycled. Recycling your phone
reduces the amount of waste disposed in landfills and allows
recycled materials to be incorporated into new products.

The Cellular Telecommunications Industry Association (CTIA) and
its members encourage consumers to recycle their phones and
have taken steps to promote the collection and environmentally

As a phone user, you have an important role in ensuring that this
device is recycled properly. When it comes time to give this phone
up or trade it in for a new one, please remember that the phone,
the charger, and many of its accessories can be recycled. It's easy.
To learn more about CTIA's Recycling Program for Used Wireless
Devices, please visit us at:

Patent and Trademark Information

Patent and Trademark

MOTOROLA, the Stylized M Logo and all other trademarks
indicated as such herein are trademarks of Motorola, Inc. ® Reg.
U.S. Pat. & Tm. Off. © 2008 Motorola, Inc. All rights reserved.

Microsoft and Microsoft Internet Explorer are registered
trademarks of Microsoft Corporation.

T9 is a trademark owned by Tegic Communications.

Software Copyright Notice

The Motorola products described in this manual may include
copyrighted Motorola and third party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third party

Privacy and Data Security

Privacy and Data Security

Motorola understands that privacy and data security are important
to everyone. Because some features of your phone may affect your
privacy or data security, please follow these recommendations to
enhance protection of your information:

• Monitor access:

Keep your phone with you and do not

leave it where others may have unmonitored access. Lock

• Understanding AGPS:

In order to comply with
emergency caller location requirements of the FCC, certain
Motorola phones incorporate Assisted Global Positioning
System (AGPS) technology. AGPS technology also can be
used in non-emergency applications to track and monitor a
user’s location, for example, to provide driving directions.

Smart Practices While Driving

Driving Safety

Drive Safe, Call Smart

SM

Check the laws and regulations on the use of phones and
their accessories in the areas where you drive. Always
obey them. The use of these devices may be prohibited or
restricted in certain areas. Go to

www.motorola.com/callsmart

for more information.

road. If you receive an incoming call at an inconvenient
time, if possible, let your voice mail answer it for you.

• Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions.

Rain, sleet,

snow, ice, and even heavy traffic can be hazardous.

• Use your phone to help others in emergencies.

If you
see an auto accident, crime in progress, or other serious
emergency where lives are in danger, call 911 or other
local emergency number, as you would want others to do
for you.**

• Call roadside assistance or a special
non-emergency wireless assistance number when
necessary.

If you see a broken-down vehicle posing no
serious hazard, a broken traffic signal, a minor traffic
accident where no one appears injured, or a vehicle you

index

A

accessories 10
answer a call 16

Drafts 22

see also text messages,

drafts

modem

using your handset

as a 24

call alerts 17
make 16
receive a call alert 17

Q

quick notes

create, edit 22

T

text 20
text messages 20, 24

creating 21
deleting 23
drafts 22
memory 23