Motorola MD490 User Manual
MD490 Series
Digital 2.4 GHz
Cordless Telephone System
User’s Guide >
Welcome
Congratulations on your purchase of a Motorola product!
Product registration is an important step. Registering
helps us facilitate warranty service and permits us to
contact you if your Motorola product requires an
update or other service.
To register your product online, visit:
www.motorola.com/warranty/cordless
Please retain your original dated sales receipt for
your records. For warranty service of your Motorola
product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration
is not required for warranty coverage.
For a large-print version of this guide, or for productrelated questions, please call:
1-800-353-2729 in the USA
1-888-390-6456 TTY (Text Telephone)
On the Web:
www.motorola.com/cordless
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. All other product or service names are the property of
their respective owners.
6864110W32-O
©
Motorola, Inc. 2003
1
FCC and Interference Information
This equipment complies with Parts 15 and 68 of the FCC rules and
the requirements adopted by the Administrative Council for Terminal
Attachments (ACTA).
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with applicable FCC Part 68 rules
and requirements adopted by the ACTA. A compliant telephone cord
and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notification of the Local Telephone Company
On the bottom of this equipment is a label that contains, among other
information, a product identifier in the form US:AAAEQ##TXXXX. You
must, upon request, provide this information to your telephone
company.
The digits represented by ## in the product identifier indicate the
Ringer Equivalency Number (REN) for this equipment. The REN is
useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your
FCC and Interference Information
telephone number is called. In most (but not all) areas, the sum of the
RENs of all devices connected to one line should not exceed 5. To be
certain of the number of devices you may connect to your line as
determined by the REN, contact your local telephone company.
Notes
:
•
This equipment may not be used on coin service provided by the
telephone company.
•
Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.
2
•
If your home has specially wired alarm equipment connected to
the telephone line, ensure the installation of this cordless phone
does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone
company or a qualified installer.
•
Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
•
The FCC requires that you connect your cordless telephone to the
nationwide telephone network through a modular telephone jack
(USOC RJ11C/RJ11W or RJ14C/RJ14W).
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the
telephone network, the telephone company shall, where practicable,
notify you that temporary discontinuance of service may be required.
Where prior notice is not practical and the circumstances warrant such
action, the telephone company may temporarily disconnect service
immediately. In case of such temporary discontinuance, the telephone
company must:
1. Promptly notify you of such temporary discontinuance;
2. Afford you the opportunity to correct the situation;
3. Inform you of your right to bring a complaint to the Commission
pursuant to procedures set forth in Subpart E of Part 68, FCC
Rules and Regulations.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the
equipment. If this happens, the telephone company will provide
advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
FCC and Interference Information
3
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment on and
off, the user is encouraged to try to correct the interference with one or
more of the following measures:
Reorient or relocate the receiving antenna (that is, the antenna for the
radio or television that is “receiving” the interference).
Reorient or relocate and increase the separation between the
FCC and Interference Information
telecommunications equipment and the receiving antenna.
Connect the telecommunications equipment into an outlet on a circuit
different from that to which the receiving antenna is connected.
4
If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How to Identify and Resolve Radio/TV
Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify
stock number 004-000-00345-4 when ordering copies.
The FCC requires this product to be serviced only by Motorola or its
authorized service agents. Changes or modifications not expressly
approved by Motorola could void not only the user's authority to
operate the equipment, but also the limited warranty.
Hearing Aid Compatibility
This telephone system meets the FCC standards for hearing aid
compatibility.
FCC and Interference Information
5
Important Safety Instructions
Follow these safety precautions when using your cordless phone to
reduce the risk of fire, electric shock, and injury to persons or property:
1. Keep all slits and openings of the phone unblocked. Do not set the
phone on a heating register or over a radiator. Ensure that proper
ventilation is provided at the installation site.
2. Do not use while wet or while standing in water.
3. Do not use this product near water (for example, near a bath tub,
kitchen sink, or swimming pool).
4. Do not allow anything to rest on the power cord. Place the power
cord so that it will not be walked on.
5. Never insert objects of any kind into the product slits as that may
result in fire or shock.
6. Unplug this product from the wall outlet before cleaning. Do not
use liquid cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
7. Do not disassemble this product. If service or repair work is
required, contact the Motorola address found in the back of this
user’s guide.
8. Do not overload wall outlets and extension cords.
Important Safety Instructions
9. Avoid using during an electrical storm. Use a surge protector to
protect the equipment.
10. Do not use this cordless phone to report a gas leak, especially if
you are in the vicinity of the gas line.
Caution:
Listed or CSA Certified Telecommunication Line Cord.
To reduce the risk of fire, use only No. 26 AWG or larger UL
6
Unplug this cordless phone immediately from an outlet if:
•
The power cord or plug is damaged or frayed.
•
Liquid has been spilled into the product.
•
The product has been exposed to rain or water. Do not retrieve
the handset or base until after you have unplugged the power
and phone from the wall. Then retrieve the unit by the
unplugged cords.
•
The product has been dropped or the cabinet has been
damaged.
•
The product exhibits a distinct change in performance.
Installation Guidelines
1. Read and understand all instructions and save them for future
reference.
2. Follow all warnings and instructions marked on the product.
3. Do not install this product near a bath tub, sink, or shower.
4. Operate this phone using only the power source that is indicated
on the marking label. If you are unsure of the power supply to your
home, consult with your dealer or local power company.
5. Do not place this product on an unstable cart, stand, or table. This
product may fall, causing serious damage to the product.
6. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work to restore the
product to normal operation.
7. Clean this product with a soft, damp cloth. Do not use chemicals
or cleaning agents to clean this phone.
Important Safety Instructions
7
8. Use only the power supply that came with this unit. Using other
power supplies may damage the unit.
9. Because cordless phones operate on electricity, you should have
at least one phone in your home that is not cordless in case the
power in your home goes out.
10. To avoid interference to nearby appliances, do not place the base
of the cordless phone on or near a TV, microwave oven, or VCR.
Caution:
To maintain compliance with the FCC’s RF exposure
guidelines, place the base unit at least 20 cm from nearby persons.
Battery Safety Instructions
•
Do not burn, disassemble, mutilate, or puncture the battery. The
battery contains toxic materials that could be released, resulting
in injury.
• Caution:
There is a risk of explosion if you replace the battery
with an incorrect battery type. Use only the battery that came
with your phone or an authorized replacement recommended by
the manufacturer.
•
Keep batteries out of the reach of children.
•
Remove batteries if storing over 30 days.
•
Do not dispose of batteries in fire, which could result in
explosion.
Important Safety Instructions
•
The rechargeable batteries that power this product
must be disposed of properly and may need to be
recycled. Refer to your battery’s label for battery type.
Contact your local recycling center for proper disposal methods.
ITC03-201
8
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
FCC and Interference Information. . . . . . . . . . . . . . . . .2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . .6
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Powering the Base Station and Phone Line
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Wall Mounting the Base Station . . . . . . . . . . . . . . . . . 14
Base Station Controls . . . . . . . . . . . . . . . . . . . . . . . . . 16
Expansion Handset Controls . . . . . . . . . . . . . . . . . . . 16
Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the Navigation Key . . . . . . . . . . . . . . . . . . . . . . 17
Using the Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Base Station Display . . . . . . . . . . . . . . . . . . . . . . . 18
Expansion Handset Display . . . . . . . . . . . . . . . . .18
Setting Up Your Phone and Expansion Handsets . . .19
Installing Batteries in the Handsets . . . . . . . . . . . . . . 19
Charging the Expansion Handsets . . . . . . . . . . . . . . . 20
Registering an Expansion Handset . . . . . . . . . . . . . . 20
Personalizing Your Phone System . . . . . . . . . . . . . . . 21
Setting the Ring Tone and Ring Volume . . . . . . . . 21
Naming the Base Station or an
Expansion Handset . . . . . . . . . . . . . . . . . . . . . . 22
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Storing Area Codes for Caller ID . . . . . . . . . . . . . . . .24
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . 26
Setting the Display Language . . . . . . . . . . . . . . . . . . 27
Setting Touch Tone or Pulse Dialing . . . . . . . . . . . . . . 27
9
Using the Basic Functions . . . . . . . . . . . . . . . . . . . . . 28
Making a Call Using the Base Station . . . . . . . . . . . . 28
Making a Call Using the Speakerphone
on the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . 28
Adjusting the Speakerphone Volume
on the Base Station During a Call . . . . . . . . . . 29
Making a Call Using an Expansion Handset . . . . . . . 29
Adjusting the Volume During a Call
on the Expansion Handset . . . . . . . . . . . . . . . . 30
Switching Between the Handset and
Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . 30
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Finding a Lost or Misplaced Handset . . . . . . . . . . . . . 31
Saving a Number in the Phonebook . . . . . . . . . . . . . 32
Private Phonebooks . . . . . . . . . . . . . . . . . . . . . . . 32
Shared Phonebooks . . . . . . . . . . . . . . . . . . . . . . . 32
Calling a Number from the Phonebook . . . . . . . . . . . 34
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . 34
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . 35
Inserting Pauses in a Number . . . . . . . . . . . . . . . . . . 35
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Reviewing the List of Caller ID Calls . . . . . . . . . . . 36
Store a Caller ID Number in the Phonebook . . . . . 37
Deleting Caller ID Calls . . . . . . . . . . . . . . . . . . . . . 38
Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting Up the Answering Machine . . . . . . . . . . . . . . 39
Turning the Answering Machine On or Off . . . . . . 39
Outgoing Message (OGM) Greeting . . . . . . . . . . . 40
Recording an Outgoing Message (OGM) . . . . . . 40
Changing the Outgoing Message . . . . . . . . . . . . 40
10
Erasing the Outgoing Message . . . . . . . . . . . . . . . 41
Setting the Number of Rings
Before the Answering Machine Picks Up . . . . . 42
Setting the Security ID Number . . . . . . . . . . . . . . 42
Setting the Voice Prompts
(Canadian models only) . . . . . . . . . . . . . . . . . . 43
Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Answer Machine . . . . . . . . . . . . . . . . . . . . 43
Checking Messages from the Base Station . . . . . 43
Checking Messages from an
Expansion Handset . . . . . . . . . . . . . . . . . . . . . 44
Checking Messages Remotely
from a Touch-Tone Phone . . . . . . . . . . . . . . . . 45
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Conference Calling . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Intercom Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Handset to Handset Intercom . . . . . . . . . . . . . . . . 50
Transferring a Call from One Handset to Another . . . 51
Unannounced Transfer . . . . . . . . . . . . . . . . . . . . . 51
Announced Transfer . . . . . . . . . . . . . . . . . . . . . . . 51
Using the Handset as a Walkie Talkie . . . . . . . . . . . . 52
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Motorola Limited Warranty
for the United States and Canada. . . . . . . . . . . . . . . 54
11
Getting Started
To set up your Motorola digital cordless phone
system:
1. Install optional backup batteries in the base
station and plug into a power outlet.
2. Connect the base station to the phone line.
3. Plug in charging bases for expansion handsets.
4. Install batteries in expansion handsets.
5. Charge expansion handset batteries.
A rechargeable NiCd battery powers each
Getting Started
expansion handset. Charge the battery for about
12 hours before initial use.
6. Register expansion handsets to the base station.
7. Set the ring tone, date, time, and other features of
your expansion handset(s) and base station.
Place the Base Station:
• Away from electrical appliances such as a TV,
personal computer, or another cordless phone.
• In a high and central location with no obstructions,
such as walls.
If you hear noise while using the handset near a
microwave or another cordless phone’s base unit,
move away from the microwave or base unit and
closer to your handset’s base station.
12
Powering the Base Station and Phone Line Connection
Important: Before installing or handling batteries,
please read the Battery Safety Instructions on
page 8.
The base station uses 4 AAA alkaline batteries for
optional backup power. To install the batteries:
1. With the bottom of the base station facing you,
press the cover latch with a screwdriver to lift and
remove the battery cover.
2. Insert 4 AAA alkaline batteries into the battery
compartment.
Battery
compartment
(cover removed)
3. To replace the cover, insert the tabs of the cover
into the slots and press down until the cover clicks
into place.
4. Plug the power cord into the back of the base
station and into an outlet.
5. Plug one end of the telephone line cord into the jack
on the bottom of the base station.
6. Plug the other end of the cord into the phone jack.
Getting Started
13
Wall Mounting the Base Station
The base station can be mounted on a wall instead of
placed on a flat surface.
1. Remove the twist-tie from the phone cord. Do not
unfold the cord.
2. Untuck both ends of the cord.
3. Hold the folded cord at the center and insert it
into the back of the wall mount bracket.
Getting Started
4. Plug the telephone cord into the phone jack on
the wall.
5. Hang the wall mount bracket on the phone wall
plate.
14
6. Plug the other end of the telephone cord into the
back of the base station.
7. Plug the power cord into a power outlet, if not
already plugged in.
8. Insert the guide rail on the wall mount into the slot
on the bottom of the base station and push until it
snaps into place.
031656o
Getting Started
15
Base Station Controls
Left soft key
Getting Started
Navigation
key
del
in use/
voice mail
charge/
page
page
memo
031388o
Expansion Handset Controls
Right soft key
i
Play/stop
message
h
Skip backwards
g
Skip forwards
f
Delete message
Page a handset
Record a memo
Intercom
Handsfree
16
Left soft key
function
Left soft key
Right soft key
function
Right soft key
Navigation key
Using the Soft Keys
The left and right soft keys on the base station and
expansion handsets perform the function displayed
above them. For example, pressing the left soft key
while
PHONEBK
is displayed, opens your list of phone
numbers and names. The functions change as you
move from one screen to the next. In this guide, soft
key functions are shown as the function name
followed by
a, for example, press CHANGE (a).
Using the Navigation Key
c is used to scroll up and
down through menu items, a
list of settings, and other
screens.
On expansion handsets,
points to the currently
selected item, and b
indicates there are more items above and below the
currently selected item.
Press c to scroll up or down on the display.
Caller ID Log
Ringer
Loc Area Codes
BACK SELECT
Getting Started
17
Using the Displays
Your phone has a display on the base station.
Expansion handsets have a display on the front of
them. The base station and expansion handsets,
when not in use, show the standby screen.
Base Station Display
Time
Base
name
Number of
Getting Started
Caller ID
records
Left soft key function
04:26 PM 09/26
Base (1)
6 Calls
PHONEBK MENU
Expansion Handset Display
Date
Answer ON
Battery meter
Number of
New
9
Messages
2Msg
Right soft key function
^
Ringer off
Answering
Machine
status
Handset
Number of
Caller ID
records
Left soft key function
18
name
Time
04:26 PM 09/26
6 Calls
PHONEBK MENU
Date
Handset (1)
2Msg
Answer ON
Right soft key function
Battery meter
Number of
New
9
Messages
^
Ringer off
Answering
Machine
status
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