Motorola MD480 User Manual

MD480 Series
Digital 2.4 GHz
Expandable Cordless Telephone System
with Answering Machine
User’s Guide >
Product registration is an important step. Registering helps us facilitate warranty service and permits us to contact you if your Motorola product requires an update or other service.
To register your product online, visit:
www.motorola.com/warranty/cordless
Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
For a large-print version of this guide, or for product­related questions, please call:
1-800-353-2729 in the USA
1-888-390-6456 TTY (Text Telephone)
On the Web:
www.motorola.com/cordless
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners.
6881043B05-A
©
Motorola, Inc. 2003.
1

Handset Controls

Raise volume
Lower volume
Scroll up or down on display
2
Left soft key
Turn handset on
to make a call
Talk handsfree
using
speakerphone
Microphone
Right soft key Turn handset off
to hang up Earphone jack
Redial
Use handset as intercom

Base Station Controls

Left soft key
Speakerphone
On button
Handsfree
Redial
Scroll up or down on display
del
in use/ voice mail
charge/ page
page
memo
Intercom
Right soft key
i
Play/stop message
h
Skip backwards
g
Skip forwards
f
Delete message
Volume buttons Off button
Page handsets Record a memo

Soft Keys

The left and right soft keys perform the function displayed. For example, pressing the left soft key while
PHONEBK
is displayed, opens your list of phone
numbers and names.
3
FCC and Interference Information
This equipment complies with Parts 15 and 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
Notification of the Local Telephone Company
On the bottom of this equipment is a label that contains, among other information, a product identifier in the form US:AAAEQ##TXXXX. You must, upon request, provide this information to your telephone company.
The digits represented by ## in the product identifier indicate the Ringer Equivalency Number (REN) for this equipment. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, contact your local telephone company.
Notes
:
This equipment may not be used on coin service provided by the telephone company.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this cordless phone does not disable your alarm equipment. If you have questions
4
about what will disable alarm equipment, consult your telephone company or a qualified installer.
Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
The FCC requires that you connect your cordless telephone to the nationwide telephone network through a modular telephone jack (USOC RJ11C/RJ11W or RJ14C/RJ14W).
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practical and the circumstances warrant such action, the telephone company may temporarily disconnect service immediately. In case of such temporary discontinuance, the telephone company must:
1. Promptly notify you of such temporary discontinuance;
2. Afford you the opportunity to correct the situation;
3. Inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
5
limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment on and off, the user is encouraged to try to correct the interference with one or more of the following measures:
Reorient or relocate the receiving antenna (that is, the antenna for the radio or television that is “receiving” the interference).
Reorient or relocate and increase the separation between the telecommunications equipment and the receiving antenna.
Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How to Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
The FCC requires this product to be serviced only by Motorola or its authorized service agents. Changes or modifications not expressly approved by Motorola could void not only the user's authority to operate the equipment, but also the limited warranty.
Hearing Aid Compatibility
This telephone system meets the FCC standards for hearing aid compatibility.
ITC03-225
6
Important Safety Instructions
Follow these safety precautions when using your cordless phone to reduce the risk of fire, electric shock, and injury to persons or property:
1. Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site.
2. Do not use while wet or while standing in water.
3. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).
4. Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on.
5. Never insert objects of any kind into the product slits as that may result in fire or shock.
6. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
7. Do not disassemble this product. If service or repair work is required, contact the Motorola address found in the back of this user’s guide.
8. Do not overload wall outlets and extension cords.
9. Avoid using during an electrical storm. Use a surge protector to protect the equipment.
10. Do not use this cordless phone to report a gas leak, especially if you are in the vicinity of the gas line.
Caution:
Listed or CSA Certified Telecommunication Line Cord.
To reduce the risk of fire, use only No. 26 AWG or larger UL
7
Unplug this cordless phone immediately from an outlet if:
The power cord or plug is damaged or frayed.
Liquid has been spilled into the product.
The product has been exposed to rain or water. Do not retrieve the handset or base until after you have unplugged the power and phone from the wall. Then retrieve the unit by the unplugged cords.
The product has been dropped or the cabinet has been damaged.
The product exhibits a distinct change in performance.
Installation Guidelines
1. Read and understand all instructions and save them for future reference.
2. Follow all warnings and instructions marked on the product.
3. Do not install this product near a bath tub, sink, or shower.
4. Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.
5. Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.
6. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.
7. Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone.
8
8. Use only the power supply that came with this unit. Using other power supplies may damage the unit.
9. Because cordless phones operate on electricity, you should have at least one phone in your home that is not cordless in case the power in your home goes out.
10. To avoid interference to nearby appliances, do not place the base of the cordless phone on or near a TV, microwave oven, or VCR.
Caution:
To maintain compliance with the FCC’s RF exposure
guidelines, place the base unit at least 20 cm from nearby persons.
Battery Safety Instructions
Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury.
•Caution:
There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the battery that came with your phone or an authorized replacement recommended by the manufacturer.
Keep batteries out of the reach of children.
Remove batteries if storing over 30 days.
Do not dispose of batteries in fire, which could result in explosion.
The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods.
ITC03-201
9

Contents

Handset Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Base Station Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
FCC and Interference Information . . . . . . . . . . . . . . . . 4
Important Safety Instructions . . . . . . . . . . . . . . . . . . . 7
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Powering the Base Station . . . . . . . . . . . . . . . . . . . . 14
Setting Up the Charging Bases . . . . . . . . . . . . . . . . . 15
Installing Batteries in the Handsets . . . . . . . . . . . . . . 15
Charging the Handsets . . . . . . . . . . . . . . . . . . . . . . . 16
Phone Line Connection . . . . . . . . . . . . . . . . . . . . . . . 16
Wall Mounting the Base Station . . . . . . . . . . . . . . . . . 17
Removing the Base Station and Wall Mount . . . . . 18
Removing the Base Station from the Wall Mount . 18
Using the Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Base Station Display . . . . . . . . . . . . . . . . . . . . . . . 19
Using the Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the Navigation Key . . . . . . . . . . . . . . . . . . . . 20
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . 21
Registering an Expansion Handset . . . . . . . . . . . . . . 21
Personalizing Your Phone System . . . . . . . . . . . . . . . 22
Setting the Ring Tone and Ring Volume . . . . . . . . 22
Setting Key Beeps On or Off . . . . . . . . . . . . . . . . . 23
Naming a Handset or Base Station . . . . . . . . . . . . 24
Entering Text on the Handset . . . . . . . . . . . . . . . . . 25
Storing Area Codes for Caller ID . . . . . . . . . . . . . . . . 26
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . 28
10
Setting the Language . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting Touch Tone or Pulse Dialing . . . . . . . . . . . . . . 29
Using the Basic Functions. . . . . . . . . . . . . . . . . . . . . .30
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the Volume During a Call . . . . . . . . . . . . . . 30
Making a Call Using the Speakerphone . . . . . . . . . . . 31
Making a Call Using the Base Station . . . . . . . . . . . . 32
Adjusting the Speakerphone Volume . . . . . . . . . . . . . 32
Switching Between the Handset and Speakerphone .32
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Putting a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . .32
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . .33
Finding a Lost or Misplaced Handset . . . . . . . . . . . . . 33
Saving a Number in the Phonebook . . . . . . . . . . . . . . 34
Private Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . 34
Shared Phonebooks . . . . . . . . . . . . . . . . . . . . . . . . 34
Sorting the Phonebooks . . . . . . . . . . . . . . . . . . . . . . .36
Calling a Number from the Phonebook . . . . . . . . . . .36
Editing a Phonebook Entry . . . . . . . . . . . . . . . . . . . . . 37
Deleting a Phonebook Entry . . . . . . . . . . . . . . . . . . . 38
Inserting Pauses in a Number . . . . . . . . . . . . . . . . . .38
Automated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Reviewing the List of Caller ID Calls . . . . . . . . . . . . 40
Store a Caller ID Number in the Phonebook . . . . .41
Deleting Caller ID Calls . . . . . . . . . . . . . . . . . . . . . . 42
Answering Machine . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Setting Up the Answering Machine . . . . . . . . . . . . . . 43
Turning the Answering Machine On or Off . . . . . . . 43
Outgoing Message (OGM) Greeting . . . . . . . . . . . . 44
Recording an Outgoing Message (OGM) . . . . . . . 44
Changing the Outgoing Message . . . . . . . . . . . . . 44
11
Erasing the Outgoing Message . . . . . . . . . . . . . . . 45
Setting the Number of Rings
Before the Answering Machine Picks Up . . . . . . 46
Using Call Screening . . . . . . . . . . . . . . . . . . . . . . . 46
Setting the Security ID Number . . . . . . . . . . . . . . . 47
Setting the Voice Prompts
(Canadian models only) . . . . . . . . . . . . . . . . . . . 47
Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Answer Machine . . . . . . . . . . . . . . . . . . . . 48
Checking Messages from the Base Station . . . . . . 48
Checking Messages from the Handset . . . . . . . . . 48
Checking Messages Remotely
from a Touch-Tone Phone . . . . . . . . . . . . . . . . . . 49
Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Conference Calling . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Intercom Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Handset to Handset Intercom . . . . . . . . . . . . . . . . 54
Transferring a Call from One Handset to Another . . . 55
Unannounced Transfer . . . . . . . . . . . . . . . . . . . . . . 55
Announced Transfer . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the Handset as a Walkie Talkie . . . . . . . . . . . . 56
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deregistering all Handsets . . . . . . . . . . . . . . . . . . . . 58
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . . . . . . 59
12

Getting Started

To set up your Motorola digital cordless phone system:
1. Install optional backup batteries in the base station and plug into a power outlet (page 14).
2. Plug in charging bases for expansion handsets
(page 15).
3. Install batteries in handsets (page 15).
4. Charge handset batteries (page 16).
A rechargeable NiCd battery powers each handset. Charge the battery for about 12 hours before initial use.
5. Connect the base station to the phone line
(page 16).
6. Register expansion handsets to the base station
(page 21). Handsets that come with your phone system are already registered to the base.
7. Set the ring tone, date, time, and other features of
your handset(s) and base station (page 22).
Place the Base Station:
Away from electrical appliances such as a TV,
personal computer, or another cordless phone.
In a high and central location with no obstructions,
such as walls.
If you hear noise while using the handset near a microwave or another cordless phone’s base unit, move away from the microwave or base unit and closer to your handset’s base station.
Getting Started
13

Powering the Base Station

Important: Before installing or handling batteries, please read the Battery Safety Instructions on page 9.
The base station uses 4 AAA alkaline batteries for optional backup power (batteries are included with some models). To install the batteries:
1. With the bottom of the base station facing you, press the cover latch with a screwdriver to lift and remove the battery cover.
2. Insert 4 AAA alkaline batteries into the battery compartment.
Getting Started
3. To replace the cover, insert the tabs of the cover into the slots and press down until the cover clicks into place.
4. Plug the power cord into the back of the base station and into an outlet.
14

Setting Up the Charging Bases

If you have expansion handsets, they do not need to be plugged into a phone line. Simply plug the power cord into the back of the charging base and into an outlet wherever you want to place the handset.

Installing Batteries in the Handsets

Important: Before installing or handling batteries, read the Battery Safety Instructions on page 9.
1. Remove the battery cover by pressing on the recess and sliding down and off the handset.
2. Plug the connector into the receptacle.
3. Insert the battery into the compartment.
4. Slide and snap the battery cover back into place.
Black
Red
Getting Started
15

Charging the Handsets

Place the handset in the base station or charging base. The charging LED is solid red when the handset is charging.
For the initial charge, charge the battery for at least 12 hours.
Getting Started

Phone Line Connection

Do not connect the base station to the phone line until the handset is fully charged.
charge
16

Wall Mounting the Base Station

The base station can be mounted on a wall instead of placed on a flat surface such as a table or desk.
1. Remove the twist-tie from the phone cord. Do
not unfold the cord.
2. Untuck both ends of the cord.
3. Hold the folded cord at the center and insert it into the back of the wall mount bracket.
4. Plug the phone cord into the phone jack on the wall.
5. Hang the wall mount bracket on the phone wall plate.
Getting Started
17
6. Plug the other end of the phone cord into the back of the base station.
7. Plug the power cord into a power outlet if it is not already plugged in.
Getting Started
8. Insert the guide rail on the wall mount into the slot on the bottom of the base station and push until it snaps into place.

Removing the Base Station and Wall Mount

Push up on the wall mount to dislodge it and the base station from the phone wall plate.

Removing the Base Station from the Wall Mount

Press the release tab located above the bottom screw on the wall mount.
18

Using the Displays

Your phone has a display on the handset and the base station. When they are not in use, the display shows the standby screen.

Handset Display

Time
Handset
name
Number of
Caller ID
records
Left soft key function
04:26 PM 09/26
Handset (1)
6 Calls
PHONEBK MENU
Answer ON
Battery meterDate
9
Number of New
2Msg
Right soft key function
Messages
Ringer off
^
Answering Machine status

Base Station Display

Time
Base
name
Number of
Caller ID
records
Left soft key function
04:26 PM 09/26
Handset (1)
6 Calls
PHONEBK MENU
Answer ON
Battery meterDate
9
Number of New
2Msg
Right soft key function
Messages
Ringer off
^
Answering Machine status
Caller ID information is supplied only if you subscribe to caller ID service from your local phone company.
When the handset or base station speakerphone is on,
V displays.
Getting Started
19
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