Motorola MC9500-K, MC9590, MC9596, MC9598 User Manual

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MC9500-K Mobile Computer

User Guide

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Page 3

MC9500-K Mobile Computer

User Guide

72E-118501-01

Rev. A

September 2009

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ii MC9500-K Mobile Computer User Guide

without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.

Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.

MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Motorola, Inc. One Motorola Plaza Holtsville, New York 11742-1300

http://www.motorola.com/enterprisemobility

Patents

This product is covered by one or more of the patents listed on the website: www.motorola.com/

enterprisemobility/patents.

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Revision History

Changes to the original manual are listed below:

Change Date Description

-01 Rev . A 09/02/09 Initial release.

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Table of Contents

Patents.................................................................................................................................................. ii

Revision History.................................................................................................................................... iii

About This Guide

Introduction........................................................................................................................................... xiii

Documentation Set ......................................................................................................................... xiii

Configurations....................................................................................................................................... xiv

Keypads.......................................................................................................................................... xiv

Software Ver s io n s............. .................................................................................. ............................ xiv

Chapter Descriptions............................................................................................................................ xvii

Notational Conventions................................... ..................... .................... ............................................. xvii

Related Documents .......... .. ............................................................................................... ................... xviii

Service Information............................................................................................................................... xviii

Chapter 1: Getting Started

Introduction .......................................................................................................................................... 1-1

Unpacking ............................................................................................................................................ 1-1

Part of the MC9500-K .......................................................................................................................... 1-2

Getting Started ..................................................................................................................................... 1-3

Installing a mic roSD Card ................ ............... ............................................................................... 1-3

Installing the SIM Card ................................................................................................................... 1-4

Installing the Ba t te ry .. .................................................................... ................................................ 1-6

Charging the Bat te ry .. .................................................................................................................... 1-6

Charging Te mp e ra tu re ...... ............................. .......................................................................... 1-7

Powering On the MC9500-K .............................. ................................................... ......................... 1-8

Calibrating the Screen ............................................................................................................ . 1-8

Replacing the Battery .......................................................................................................................... 1-8

Removing the microSD Card ............................................................................................................... 1-9

Removing the SIM Card ...................................................................................................................... 1-9

Chapter 2: Battery Management

Introduction .......................................................................................................................................... 2-1

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Battery Functionality ............................................................................................................................ 2-1

Battery Health ................................................................................................................................ 2-2

Battery Status ...................................................................................................................................... 2-3

Installed in an MC9500-K ........................................................................................... .................... 2-3

In a Charger .............................. .. .. ..................................................... ... .. ....................................... 2-5

Stand-alone .................................................................................................................................... 2-8

Charging the MC 9 5 00 - K ................... .. ................................................................................................. 2-9

Charging a Spa re B a tt e ry ........ ............................................................................................................ 2-11

Charging Te mp e ra tu re .......... ............................ .................................................................... ......... 2-12

Power Saving Techniques ................................................................................................................... 2-13

Changing the Power Settings ....................................................................................................... . 2-13

Changing the Backlight Settings .................................................................................................... 2-13

Changing the Keypad Backlight Settings ....................................................................................... 2-13

Turning Off th e R a d io s ................................................................................................................... 2-13

Chapter 3: Using the MC9500-K

Introduction .......................................................................................................................................... 3-1

LED Indicators ..................................................................................................................................... 3-1

Resetting the MC9500-K ................................. ................. ................................. ................ .................. 3-3

Performing a Wa rm B o o t . .. ..................................................................... ....................................... 3-3

Performing a Cold Boot .................................................................................................................. 3-3

Waking the MC9500-K ................................... .......................... .......................... .................................. 3-3

Locking the MC9500-K ........................................................................................................................ 3-4

Keypad Lockin g .. ............................. .............................................................................................. 3-4

Password Locking .......................................................................................................................... 3-5

Keypads ..... ................... .................. .................... .................... ................. .................... ........................ 3-6

Function Buttons ................. .. .................. .................. ..................................... .................. .................... 3-7

Stylus ................................................................................................................................................... 3-7

Entering Data ....................................................................................................................................... 3-8

Interactive S e ns o r Technology ....... .. ................ ................................................................................... 3-9

Power Management ....................................................................................................................... 3-9

Display Orientation ......................................................................................................................... 3-9

Free Fall Detection ......................................................................................................................... 3-10

Today Screen ...................................................................................................................................... 3-11

Status Icons .................. ... .................................................................... ................................................ 3-11

Programs ............................................................................................................................................. 3-14

Settings ... ................ ................. .................. ................ ................. .................. ....................................... 3-17

Adjusting Vo lu me ........ .. .......................................... ............................................................................. 3-20

Battery Status Indications .................................................................................................................... 3-20

Battery Reserve Options ................................................................................................................ 3-21

Main Battery Te m p e r at u r e No tifications ......................................................................................... 3-22

Using Voice-Over-IP ............................................................................................................................ 3-23

Infrared Connection ............................................................................................................................. 3-24

Exchanging Files using IR Connection .................................................................................... 3-24

Printing .... ......... ......... ....... ........ ......... ....... ......... ......... ........ ....... ......... ......... ...... ................................... 3-25

Chapter 4: Data Capture

Introduction .......................................................................................................................................... 4-1

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Laser Scanning .................................................................................................................................... 4-1

Scanning Con s id e ra tions .......... .. ................................................................................................... 4-1

Laser Scanning .......................... .................................................................................................... 4-2

Decode Zones ................................................................... ............................................................. 4-3

Imaging ................................................................................................................................................ 4-5

Operational Modes ................... ...................... .. ...................... .. ..................... ................................. 4-6

Imager Scanning ............................ ................ ................................................................................ 4-6

Imager Decode Ranges ................................................................................................................. 4-8

Color Digital C a m e ra ............. .. .......................................... .................................................................. 4-9

Digital Camera Scanning ............................................................................................................... 4-9

Taking Photos ................................................................................................................................ 4-10

Recording Video ........................................ ................................. ................................. .................. 4-10

Viewing Photos and Videos ............................... .................... .. ........................................ .. ............ 4-11

Chapter 5: Using the Phone

Introduction .......................................................................................................................................... 5-1

Accessing the Phone Keypad ........................ ...................... .. ...................... .. ...................... .. .. ............ 5-1

Turning the Phone On and Off ................................. ............................................................................ 5-2

Audio Modes ........................................................................................................................................ 5-3

Using a Wired Headset ............................................. .. .. ......................... .. .......................... ............ 5-3

Using a Bluetooth Headset ............................................................................................................ 5-4

Adjusting Au d io Volume .......... .............................................................................................. ......... 5-5

Hearing Aid Co m p a tib ility Setting ....... ... ............... .................................................................... ........... 5-5

Making a Call ....................................................................................................................................... 5-6

Using the Phone ............. ..................................................................... ................... ....................... 5-6

Using Contacts ............................................................................................................................... 5-6

Creating an Outlook Contact .................................................................................................... 5-7

Editing an Outlook Contact ...................................................................................................... 5-7

Deleting a Contact ................................................................................................................... 5-8

Creating a SIM C o n ta c t ....... .................................................................................. ................... 5-8

Using Call History .......................................................................................................................... 5-8

Making a Speed Di a l C a ll ............................ ................................................................................... 5-9

Making an Emergency Call .................................................................................................................. 5-9

Answering a Ca ll ......... .. .................................................................................. ..................................... 5-10

Incoming Call Features .................................................................................................................. 5-10

Smart Dialing ....................................................................................................................................... 5-11

Muting a Call ........................................................................................................................................ 5-12

Taking Notes ........................................................................................................................................ 5-12

Using Speed Dial ......................... .. .. .............................................. ..................... .. ............................... 5-13

Adding a Speed D ia l E n tr y ............... .............................................................................................. 5-13

Editing a Speed Dial Entry ............................................................ ........................ ......................... 5-15

Deleting a Speed Dial Entry ............................................. .......................... .. ....................... .. ......... 5-16

Using Call History ................................................................................................................................ 5-16

Managing Call History ................................................... .................... .................................... ......... 5-16

Changing the Call History View ............................................................................................... 5-17

Resetting the Recent Calls Counter ................ ................... .................. .................. .................. 5-17

Deleting Call History Items by Call Date .................................................................................. 5-18

Deleting All Call History Items .................................................................................................. 5-18

Viewing Call Sta tus ...... ............................................................................................................ 5-18

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Using the Call History Menu .................................................................................................... 5-19

Swapping Calls on an MC9596 ............................... ...................... ..................... ................................. 5-20

Swapping Calls on an MC9598 ............................... ...................... ..................... ................................. 5-20

Conference Calling on an MC9596 ...................................................................................................... 5-21

Three-way Calling on an MC9598 ....................................................................................................... 5-23

Text Messaging ................................................................................................................................... 5-24

Viewing Text Messages ................................................................................................................. 5-24

Sending a Text Message ............................................... ..................... .................... ....................... 5-26

Establishing a MC9596 Data Connection ............................................................................................ 5-28

Ending a Data Connection .................................... .. ........................ ........................ .................... ... 5-29

Establishing an MC9598 Data Connection .......................................................................................... 5-30

Ending a Data Connection .................................... .. ........................ ........................ .................... ... 5-30

Chapter 6: Using GPS Navigation

Introduction .......................................................................................................................................... 6-1

Software Ins ta llation ... ....................................................... .................................................................. 6-1

MC9500-K GPS Setup ......................................................................................................................... 6-1

Operation ............................................................................................................................................. 6-2

GPS Maps on mic ro S D C a rd s ............. ............................. ............................................................. 6-2

Answering a Phone Call While Using GPS ................... ...................................... ........................... 6-2

Losing the GPS Signal While in a Vehicle ..................................................................................... 6-2

Assisted GPS ....................................................................................................................................... 6-2

Chapter 7: Using Bluetooth

Introduction .......................................................................................................................................... 7-1

Adaptive Frequency Hopping ................. .. .................... .................... .................... .. ............................. 7-1

Security ... .................... .................... .................. .................... ................... .................. .......................... 7-2

Bluetooth Configuration ....................................................................................................................... 7-3

Bluetooth Power States ....................................................................................................................... 7-4

Cold Boot ................................................................................................................................. 7-4

Warm Boot ............................................................................................................................... 7-4

Suspend ................................................................................................................................... 7-4

Resume ..... ........ ....... ......... ......... ......... ...... ......... ......... ...... ......... ......... ....... ......... ........ ............. 7-5

Using Microsoft Bluetooth Stack .......................................................................................................... 7-5

Turning the Bluetooth Radio Mode On and Off ........................................ ...................... ................ 7-5

Enabling Bluetooth ................................................................................................................... 7-5

Disabling Blu e to o t h .................... ............................ .................................................................. 7-5

Discovering Bluetooth Device(s) .................................................................................................... 7-6

Available Se rv ic e s . ............................................................................................... .......................... 7-8

Object Push Se rv ices via Beam ..... .. ........................................................................................ 7-9

Internet Sha rin g .............. .. .............................................................................................. ......... 7-10

Hands-free Services .............. ................ ................. ................ .............................................. ... 7-11

Serial Port Services ................................................................................................................. 7-12

ActiveSync Using Serial Port Services .................................................................................... 7-13

Phone Book Access Profile Services .................. .................. .. .................. .. .................. .. ......... 7-14

Dial-Up Networking Services ................................................................................................... 7-15

Connect to a HID Device ..................... ..................................... .................. .................. .. ......... 7-15

A2DP/AVRCP Services ........................................ .. ........................... .. .. ........................... .. .. .. . 7-15

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Using StoneStreet One Bluetooth Stack .............................................................................................. 7-17

Turning the Bluetooth Radio Mode On and Off .................... .. ...................... .................................. 7-17

Disabling Blu e to o t h .................... ............................ .................................................................. 7-17

Enabling Bluetooth ................................................................................................................... 7-17

Modes ............................................................................................................................................ 7-17

Wizard Mode ................................... ................ ................. ................ ................. ....................... 7-17

Explorer Mode .......................... .................................... .. .................. .. .................. .. .................. 7-18

Discovering Bluetooth Device(s) .................................................................................................... 7-18

Available Se rv ic e s . ............................................................................................... .......................... 7-21

File Transfer Se r vi ce s .................. ............................. ............................................................... 7-22

Connecting to the Internet Using an Access Point ................................................... ................ 7-24

Dial-Up Networking Services ................................................................................................... 7-24

Object Exchange Push Services .............................................................................................. 7-25

Headset Services ..................................................... ............................ .................................... 7-29

Hands-free Services .............. ................ ................. ................ .............................................. ... 7-30

Serial Port Services ................................................................................................................. 7-30

ActiveSync Using Serial Port Services .................................................................................... 7-31

Personal Area Network Services ............................................................................................. 7-32

IrMC Synchron ization Serv ic e s ................................... ............................................................. 7-32

A2DP/AVRCP Services ........................................ .. ........................... .. .. ........................... .. .. .. . 7-32

Connect to a HID Device ..................... ..................................... .................. .................. .. ......... 7-33

Bonding with Discovered Device(s) ..................................... ................................... ....................... 7-34

Bluetooth Settings .......................................................................................................................... 7-36

Device Info Tab ...................... .. .................. .. .................. .. .................. .. .................. .. ............... . 7-36

Services Tab ................. ................ ................................................ ........................................... 7-37

Security Tab ............................................................................................................................. 7-44

Discovery Tab ................................................... ................................................... .................... 7-45

Virtual COM Port Tab ............................................................................................................... 7-45

HID Tab .................................................................................................................................... 7-46

Profiles Tab ............................... ......................................................................... ...................... 7-47

System Parameters Tab .................................................. ............................... ......................... 7-48

Miscellaneous Tab ................... .................................. ................................................... ........... 7-48

Chapter 8: Accessories

Introduction .......................................................................................................................................... 8-1

Universal Ac ce s s o ry S ys tem ...................................................... .. ... ......................................... ........... 8-3

Single Bay USB Cradle ........................................................................................................................ 8-4

Communication and Charging the MC9500-K Battery ................................................................... 8-4

Single Slot Ba tt e ry Ch a r g e r ........ .. ....................................................................................................... 8-6

Charging the Bat te ry .................................................................... .................................................. 8-6

Four Bay Charge Only Cradle .................. ..................................... .................................... .................. 8-7

Charging ........................................................................................................................................ 8-7

Four Bay Ethernet Cradle ......................................... ...................... ...................... ............................... 8-9

Communication and Charging ................ ............................................ ..................... .. .................... 8-9

LED Indicators ............................................................................................................................... 8-10

Speed LED ............................................................................................................................... 8-10

Link LED .................................................................................................................................. 8-10

Four Slot Battery Charger .................................................... ..................................... ........................... 8-11

Battery Charging ............................................................................................................................ 8-11

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Vehicle Cradle ..................................................................................................................................... 8-12

Charging the MC9500-K Battery .................................................................................................... 8-12

Vehicle Battery Charger ....................................................................................................................... 8-13

Charging the Bat te ry .................................................................... .................................................. 8-13

Magnetic Stripe Reader ....................................................................................................................... 8-14

Attaching and Removing the MSR ................................................................................................. 8-14

Using the MSR ............................................................................................................................... 8-14

Cables ... ....... ...... ....... .... ....... ....... .... ....... ...... ..... ...... ....... ....... .... ....... ...... ..... ...... ....... ............................ 8-16

Battery Charging and Operating Power ......................... .. .................... .................... ...................... 8-17

Chapter 9: Maintenance & Troubleshooting

Introduction .......................................................................................................................................... 9-1

Maintaining the MC9500-K ......................................... .. .. .............................................. ....................... 9-1

Removing the Screen Protector ..................... .. .................... ......................................... ....................... 9-2

Battery Safety Guidelines .................................................................................................................... 9-2

Cleaning ............................................................................................................................................... 9-3

Materials Re qu ired ......... .. .............................................................................................................. 9-3

Cleaning the MC9500-K ................................................................................................................. 9-4

Housing ..... ................. .................... .................... .................... .................. ................... ............. 9-4

Display ..................................................................................................................................... 9-4

Scanner Exit Window ...................................... ..................................... .................. .................. 9-4

Interface Connector ................................... ........................................ ...................................... 9-4

Battery Contacts ...................................................................................................................... 9-4

Cleaning Cradle Connectors .......................................................................................................... 9-5

Cleaning Frequency ....................................................................................................................... 9-5

Troubleshooting ................................................................................................................................... 9-6

MC9500-K ...................................................................................................................................... 9-6

Bluetooth Connection ........... .................................................................. ........................................ 9-8

Single Bay USB Cradle ................................................................................................................. 9-9

Single Slot Ba tt e ry Ch a r g e r .. .. ....................................................................................................... 9-10

Four Bay Ethernet Cradle .................................................... ...................... ...................... .............. 9-10

Four Bay Charge Only Cradle ......... ................. ............................... ............................... ............... . 9-11

Vehicle Cradle ................................................................................................................................ 9-12

Four Slot Battery Charger ............................................................. .................. ............................... 9-13

Cables .... ............. ............. ............. ............ ............. ............. ........... ............. .............. ..................... 9-13

Magnetic Stripe Reader ................................................................................................................. 9-14

Appendix A: Technical Specifications

MC9500-K Technical Specifications .................................................................................................... A-1

MC9500-K ...................................................................................................................................... A-1

MC9500-K Accessory Specifications ................................................................................................... A-7

Single Bay USB Cradle .................................................................................................................. A-7

Single Slot Ba tt e ry Ch a r g e r .. .. ....................................................................................................... A-7

Four Bay Ethernet Cradle .................................................... ...................... ...................... .............. A-8

Four Bay Charge Only Cradle ......... ................. ............................... ............................... ............... . A-9

Four Slot Battery Charger ............................................................. .................. ............................... A-9

Magnetic Stripe Reader ................................................................................................................. A-10

Vehicle Cradle ................................................................................................................................ A-11

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Vehicle Bat te ry Charger ..... ... .. ....................................................................................................... A-11

Appendix B: Voice Quality Manager

Introduction .......................................................................................................................................... B-1

Features ............................................................................................................................................... B-1

Enabling VQM ...................................................................................................................................... B-1

Audio Modes ........................................................................................................................................ B-2

Changing Audio Modes ....................... .. .. ............................................. .. .. ........................ .. ............ B-2

Voice Packet Prioritization ................................................................................................................... B-3

Limitation s ............... ................ ............... .............. ............... ............... ................ ............................ B-4

Acoustic Echo Cancellation ............................................................................................................ B-4

Disabling VQM ..................................................................................................................................... B-4

Appendix C: Keypads

Introduction .......................................................................................................................................... C-1

Alpha Primary Keypad ........................................... ...................... ...................... .................................. C-2

Alpha Numeric Keypad ......................... ........................ ........................ ............................................... C-6

Calculator Numeric Keypad ............................. ................................................... ................................. C-10

Telephony Numeric Keypad ................................................................................................................ C-14

Special Character Key ......................................................................................................................... C-18

Glossary

Index

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xii MC9500-K Mobile Computer User Guide

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About This Guide

Introduction

This guide provides information about using the MC9500-K mobile computers and accessories.

NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the MC9500-K provides information for specific user needs, and includes:

•

MC9500-K Quick Start Guide - describes how to get the MC9500-K mobile computer up and running.

•

MC9500-K Mobile Computer User Guide - describes how to use the MC9500-K mobile computer.

•

MC9500-K Mobile Computer Integrator Guide - describes how to set up the MC9500-K mobile computer

and accessories.

•

Microsoft® Applications for Windows Mobile® 6 User Guide - describes how to use Microsoft developed

applications.

•

Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample

applications.

•

Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.

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Configurations

This guide covers the following configurations:

Configuration Radios Display Memory

MC9590 WLAN: 802.11 a/b/g

WPAN: Bluetooth

v2.1 with EDR

GPS: SiRF III

MC9596 WLAN: 802.11a/b/g

WPAN: Bluetooth

v2.1 with EDR WWAN: HSDPA GPS: SiRF III

MC9598 WLAN: 802.11a/b/g

WPAN: Bluetooth

v2.1 with EDR WWAN: EvDO Rev.

A GPS: SiRF III

3.7” VGA Color

128 MB RAM/ 512 MB Flash

Data Capture

Options

1D laser scanner, 2D imager, 1D laser scanner and camera or 2D imager and camera

Operating

System

Windows Mobile®6.1 Classic

Windows

Mobile Professional

Windows Mobile Professional

6.1

Keypads

See Keypads below.

Keypads

The following keypads are available:

•

Alpha Primary

•

Telephony Numeric

•

Calculator Numeric

•

Alpha Numeric.

See Appendix C, Keypads for specific keypad information.

Software Versions

This guide covers various software configurations and references are made to operating system or software versions for:

•

Adaptation Kit Update (AKU) version

•

OEM version

•

BTExplorer version

•

Fusion version

•

Phone version.

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About This Guide xv

AKU Version

To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab.

The second line lists the operating system version and the build number. The last part of the build number represents the AKU number. For example, Build 20963.1.5.2 indicates that the device is running AKU version

1.5.2.

OEM Version

To determine the OEM software version: Tap Start > Settings > System tab > System Info icon > System tab.

BTExplorer Software

NOTE BTExplorer application is only available when the StoneStreet One Bluetooth stack is enabled. Refer to

the MC9500-K Mobile Computer Integrator Guide for information on selecting the Bluetooth stack.

To determine the BTExplorer software version: Tap

BTExplorer icon > Show BTExplorer> File > About.

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xvi MC9500-K Mobile Computer User Guide

Fusion Software

To determine the Fusion software version: Tap Fusion Signal Strength icon > Wireless Status > Versions.

Phone Software

To determine the Phone software version: On MC9596-K, tap Start > Phone > Menu > Options > PhoneInfo tab. On MC9598-K tap Start > Phone > Menu

> Options > Version Information tab.

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Chapter Descriptions

Topics covered in this guide are as follows:

•

Chapter 1, Getting Started provides information on getting the MC9500-K up and running for the first time.

•

Chapter 2, Battery Management provides information on the types of batteries and how to charge them.

•

Chapter 3, Using the MC9500-K provides information on using the MC9500-K.

•

Chapter 4, Data Capture provides instructions for using the MC9500-K to capture data using the laser

scanner, imager and camera.

•

Chapter 5, Using the Phone provides basic instructions for using the MC9500-K phone.

•

Chapter 6, Using GPS Navigation provides information about GPS navigation with the MC9500-K.

•

Chapter 7, Using Bluetooth explains Bluetooth functionality on the MC9500-K.

•

Chapter 8, Accessories describes the available accessories and how to use them with the MC9500-K.

•

Chapter 9, Maintenance & Troubleshooting includes instructions on cleaning and storing the MC9500-K, and

provides troubleshooting solutions for potential problems during MC9500-K operation.

About This Guide xvii

•

Appendix A, Technical Specifications provides the technical specifications for the MC9500-K.

•

Appendix B, Voice Quality Manager provides info rmati on on Voice Quality Manager software.

•

Appendix C, Keypads provides keypad layouts and operation.

Notational Conventions

The following conventions are used in this document:

•

“Mobile computer” refers to the Motorola MC9500-K hand-held computer.

•

Italics are used to highlight the following:

• Chapters and sections in this and related documents

• Icons on a screen.

•

Bold text is used to highlight the following:

• Dialog box, window, and screen names

• Drop-down list and list box names

• Check box and radio button names

• Key names on a keypad

• Button names on a screen.

•

Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential

•

Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

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xviii MC9500-K Mobile Computer User Guide

Manufacturing Label

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.motorola.com/enterprisemobility/contactsupport

When contacting Enterprise Mobility support, please have the following information available:

•

Serial number of the unit (found on manufacturing label)

•

Model number or product name (found on manufacturing label)

•

Software type and version number.

P/N: XXXXXXXXXXXXXX

MODEL: XXXXXX

(S)S/N XXXXXXXXXXXXXX

Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment

for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner for support.

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Chapter 1 Getting Started

Introduction

This chapter explains how to set up the MC9500-K for the first time.

Unpacking

Carefully remove all protective material from the MC9500-K and save the shipping container for later storage and shipping.

Verify that you received the following:

•

MC9500-K mobile computer

•

4800 mAh Lithium-ion battery

•

Regulatory Guide

•

Quick Start Guide.

Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support center immediately. See page xviii for contact information.

Prior to using the MC9500-K for the first time, remove the protective shipping film that covers the keypad and battery display.

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1 - 2 MC9500-K Mobile Computer User Guide

Scan

Button

Modular Keypad (Alpha Primary Keypad Shown)

Power Button

Volume

Up/Down Button

Touch Screen with Protective Overlay

Microphone

Function Keys

Battery

Camera Flash (Optional)

Exit Window

Headset Connector

Speaker

Interface Connector

Scan Button

Camera (Optional)

Programmable Button

IrDA Window

Battery Release Latch

Stylus

Interface Pocket

Battery Release

Latch

Interface Plate

Handstrap

Part of the MC9500-K

Figure 1-1

MC9500-K

Page 23

Getting Started

SD Card Cover

Flathead Screwdriver

microSD Card Holder Door

To start using the MC9500-K for the first time:

•

Install a microSD card (optional)

•

Install the SIM card (MC9596 only)

•

Install the battery.

•

Charge the MC9500-K.

Installing a microSD Card

The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.

CAUTION Follow proper ESD precautions to avoid damaging the microSD card. Proper ESD precautions include,

but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded.

Getting Started 1 - 3

To install the microSD card:

1. Remove the SD card cover using flathead screwdriver.

Figure 1-2

2. Slide the microSD card holder door to the left to open.

3. Lift microSD card holder door.

SD Card Cover Removal

Figure 1-3

4. Insert the microSD card into card holder door ensuring that the card slides into the holding tabs on each side of

the door.

Lift microSD Card Holder Door

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1 - 4 MC9500-K Mobile Computer User Guide

microSD card

Holding tab

SIM Card Cover

Flathead Screwdriver

Figure 1-4

5. Close the card holder door and slide to the right to lock into place.

6. Align the SD card cover over the access hole and press down until it snaps into place.

Insert microSD Card in Holder

Installing the SIM Card

NOTE MC9596 configuration only.

GSM phone service requires a Subscriber Identification Module (SIM) card, or smart card. Obtain the card from the your service provider. The card fits into the MC9596 and can contain the following information:

•

Mobile phone service provider account details.

•

Information regarding service access and preferences.

•

Contact information, which can be moved to Contacts on the MC9596.

•

Any additional services to which you have subscribed.

NOTE For more information about SIM cards, refer to the service provider's documentation.

To install the SIM card:

1. Remove SIM card cover using flathead screwdriver.

Figure 1-5

2. Slide the SIM card holder door to the left to unlock.

SIM Card Cover Removal

Page 25

3. Lift the SIM card holder door.

Card Notch

Getting Started 1 - 5

Figure 1-6

4. Insert the SIM card, as shown in Figure 1-7 into the holder door with the contacts facing down and the card

Lifting the SIM Cover

notch facing up.

Figure 1-7

5. Close SIM card holder door and slide to the right to lock into place.

6. Align the SIM card cover over the access hole and press down until it snaps into place.

Inserting the SIM Card

7. Install the battery.

8. After completing initial MC9596 setup or after replacing a SIM card: a. Press the red Power button. b. On the Today screen, tap Wireless Manager. c. Ensure Phone is on. d. Press the red Power button to suspend the MC9596. e. Perform a warm boot. See Resetting the MC9500-K on page 3-3. f. Make a call to verify cellular connection.

NOTE For detailed inform at ion about WWAN a cti va tio n an d s et ting s, refe r to the MC9 500-K Series Mobile Com put er

Integrator Guide.

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1 - 6 MC9500-K Mobile Computer User Guide

Battery

Battery Release Latch

Installing the Battery

To install t he battery:

1. Insert the battery, top first, into the battery compartment.

2. Press the battery down into the battery compartment until the battery release latches snap into place.

Figure 1-8

3. The MC9500-K powers up automatically after inserting the battery, if the battery has been charged previously.

Inserting the Battery

Charging the Battery

CAUTION Ensure that you follow the guidelines for battery safety de scribe d in Battery Sa fety G ui de lin es on page 9-2.

Before using the MC9500-K for the first time, charge the battery using either a charging cable or a cradle:

NOTE For cable and cradle setup and charging procedures refer to the MC9500-K Series Mobile

Computer Integrator Guide.

•

USB Charging Cable

•

Charge Only Cable

•

Single Bay USB Cradle

•

Four Bay Charge Only Cradle

•

Four Bay Ethernet Cradle.

Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The battery automatically begins charging. See Table 1-1 for charging indications. The 4800 mAh battery fully charges in less than six hours.

Page 27

Battery Status LED

Getting Started 1 - 7

Table 1-1

Off Indicates that the:

Slow Blinking Amber (1 blink every 2 seconds)

Slow Blinking Red (1 blink every 2 seconds)

Solid Green Indicates that a healthy battery is fully charged. Solid Red Indicates that an unhealthy battery is fully charged. Fast Blinking Amber

(2 blinks/second)

Single Blink Amber (when Power button pressed)

LED Charge Indicators

Battery Status LED Indication

•

battery is not charging

•

MC9500-K is not connected correctly to the cradle or not connected to a power source.

•

cradle is not powered.

Indicates that a healthy battery is charging.

Indicates that an unhealthy battery is charging.

Indicates a charging error, e.g.:

•

temperature is too low or too high.

•

charging has gone on too long without completion (typically eight hours).

Battery depleted.

The MC9500-K is equipped with a memory backup battery which automatically charges from the fully-charged main battery. When using the MC9500-K for the first time, the backup battery requires approximately 36 hours to fully charge. This is also true any time the backup battery is discharged, which occurs when the main battery is removed for several hours. The backup battery retains RAM data in memory for at least 15 minutes (at room temperature) when the MC9500-K's main battery is removed. When the MC9500-K reaches a very low battery state, the combination of main battery and backup battery retains RAM data in memory for at least 48 hours.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the MC9500-K.

To accomplish this, for small periods of time, the MC9500-K alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC9500-K indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-1.

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1 - 8 MC9500-K Mobile Computer User Guide

Battery Latch

Powering On the MC9500-K

After the MC9500-K is connected to power the splash screen displays for about a minute as the MC9500-K initializes its flash file system, then the calibration window appears.

Calibrating the Screen

NOTE The Calibration scree n can b e acce ssed b y press ing CTRL key - BKSP key or tapping Start > Settings >

Screen > Align Screen button.

To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:

1. Remove the stylus from its holder on the side of the MC9500-K.

2. Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.

3. Repeat as the target moves around the screen, then tap the screen to continue.

Replacing the Battery

To replace the battery:

CAUTION Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause

the MC9500-K to cold boot and potential loss of data.

1. If the MC9500-K is in suspend mode, press the red Power button to wake the device.

2. Press the red Power button to suspend the MC9500-K.

3. Wait for red Decode LED to turn on and then turn off.

4. Unhook the handstrap.

5. Press the two battery release latches to release the battery. The battery ejects slightly.

Figure 1-9

6. Lift the battery from the MC9500-K.

7. Insert the replacement battery, top first, into the battery compartment in the back of the MC9500-K.

8. Press the battery down until the battery release latches snap into place.

Removing the Battery

The MC9500-K powers up after inserting the batte ry.

Page 29

Removing the microSD Card

To remove an microSD card:

CAUTION Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause

the MC9500-K to cold boot and potential loss of data.

1. If the MC9500-K is in suspend mode, press the red Power button to wake the device.

2. Press the red Power button to suspend the MC9500-K.

3. Wait for red Decode LED to turn on and then turn off.

4. Unhook the handstrap.

5. Remove the battery.

6. Remove the SD card cover using a flathead screwdriver.

7. Slide the SD card holder door to the left to unlock.

8. Lift the microSD card holder door.

Getting Started 1 - 9

9. Remove microSD card from holder.

10. Close the microSD card holder door.

11. Slide the microSD card holder door to the right to lock into place.

12. Align the SD card cover over the access hole and press down until it snaps into place.

13. Replace the battery.

Removing the SIM Card

To remove an SIM card:

CAUTION Suspend the MC9500-K prior to removing the battery. Failure to properly remove the battery may cause

the MC9500-K to cold boot and potential loss of data.

1. If the MC9500-K is in suspend mode, press the red Power button to wake the device.

2. Press the red Power button to suspend the MC9500-K.

3. Wait for red Decode LED to turn on and then turn off.

4. Unhook the handstrap.

5. Remove the battery.

6. Remove the SIM card cover using a flathead screwdriver.

7. Slide the SIM card holder door to the left to unlock.

8. Lift the SIM card holder door.

9. Remove SIM card from holder.

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1 - 10 MC9500-K Mobile Computer User Guide

10. Close the SIM card holder door.

11. Slide the SIM card holder door to the right to lock into place.

12. Align the SIM card cover over the access hole and press down until it snaps into place.

13. Replace the battery.

Page 31

Chapter 2 Battery Management

Charging Status LED

Charge Level Indicator

Status Button

Introduction

This chapter provides information on battery functionality, battery status indications, charging the MC9500-K, charging spare batteries and power saving techniques.

Battery Functionality

The 4800 mAh battery provides power to the MC9500-K and contains charging and status indications on the front of the battery. The indicators function differently depending upon the battery mode and allow the user to determine the health of the battery.

Figure 2-1

Charging Status LED indicates the charging status and health of the battery. The Charge Level Indicator indicates an unhealthy battery and the charge level of the battery.

Battery

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2 - 2 MC9500-K Mobile Computer User Guide

Battery Health

A battery becomes unhealthy when the Battery Usage Indication reach a predefined threshold (end of usable life).

NOTE The point at which a battery becomes unhealthy may vary depending upon the environment and charging

conditions

The Battery Usage Threshold value can be changed. See the MC9500-K Mobile Computer Integrator Guide for more information.

When the battery becomes unhealthy, a dialog box displays on the MC9500-K. When this appears, tap Dismiss. Replace the battery as soon as possible. The battery Charge Level indicator display an “X” when the battery becomes unhealthy (see Figure 2-3). When charging an unhealthy battery in the MC9500-K, the Battery Status LED blinks red.

Figure 2-2

Figure 2-3

Battery Warning Dialog Box

Unhealthy Battery Indication

Page 33

Battery Status

Battery Status LED

Charge Level Indicator

Status Button

The MC9500-K battery provides status information on the front of the battery that allows the user to make determination on what battery to use. The battery status indications vary depending upon the mode of the battery:

•

Installed in an MC9500-K

•

In a charger

•

stand-alone.

Installed in an MC9500-K

NOTE The Charge Level indicator does not display the charge level while the MC9500-K is charging.

When the 4800 mAh battery is installed in the MC9500-K, the user can view the charge level (with Status button press) and health of the battery (see Figure 2-4). The Battery Status LED is disabled when the battery is installed in the MC9500-K. If the battery is unhealthy, the Charge Level indicator displays an “X” (see Figure 2-3).

Battery Management 2 - 3

Figure 2-4

Press the Status button to display the current battery charge level. It will display for five seconds and then turn off.

Table 2-1 list the Charge Level indication s when the Status button is pressed.

Battery in MC9500-K

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2 - 4 MC9500-K Mobile Computer User Guide

Table 2-1

Charge Level Indicator

Charge Level

Indicator

Description

Indicates that the remaining charge is approximately between 0% and 20%.

Indicates that the remaining charge is approximately between 21% and 40%.

Indicates that the remaining charge is approximately between 41% and 60%.

Indicates that the remaining charge is approximately between 61% and 80%.

Indicates that the remaining charge is approximately between 81% and 100%.

NOTE The battery front panel is not visible when the MC9500-K is charging in a cradle. The battery front

Table 2-2

Battery in MC9500-K

Action State

None Not

Charging

Button Press

Not Charging

panel is visible when charging with a charging cable. The Charge Level indicator displays a “charging in mobile comput er” ind icati on (s ee Table 2-2).

Healthy Battery Unhealthy Battery

Battery Status

LED

Charge Level

Indicator

Battery Status

LED

Charge Level

Indicator

Off Off

for

Off

See

Table 2-1

on page 2-4

detailed information.

Off

See

Table 2-1

on page 2-4

detailed information.

for

Page 35

Battery Management 2 - 5

Table 2-2

Action State

None Charging

Button Press

The health of the battery can also be viewed on the MC9500-K Power applet. Tap Start > Settings > Power icon > BatteryMgmt tab.

Battery in MC9500-K (Continued)

Healthy Battery Unhealthy Battery

Battery Status

LED

Off Off in cradle or cable

Charging in cradle or cable

Off Off

Charge Level

Indicator

Battery Status

LED

Charge Level

Indicator

Figure 2-5

Table 2-3

State of Health Indicates the current state of the battery (Healthy or Unhealthy). Battery Usage Indicator Indicates the usage of the battery. Battery Usage Thresh old Indicates the usage indic ato r thre shol d. Battery Serial # Displays the serial number of the battery.

For information on changing the Battery Usage Threshold, refer to the MC9500-K Mobile Computer Integrator

Guide.

Power - BatteryMgmt Window

BatteryMgmt Window

Item Description

In a Charger

When the battery is in a Single Slot Battery Charger, Four Slot Battery Charger or Vehicle Battery Charger, the battery charging status and health is indicated on the front of the battery. If the charger is not powered, the battery acts as if it is in stand-alone mode. See Stand-alone on page 2-8 for more information.

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2 - 6 MC9500-K Mobile Computer User Guide

Battery Status LED

Charge Level Indicator

Figure 2-6

Battery in Single Slot Battery Charger

The Battery Status LED displays the current state of charging as described in Table 2-4. The Charge Level indicator displays the charge level of a healthy battery as described in Table 2-1.

With an unhealthy battery, an “X” appears on the display. To view the charge level, press the Status button. The display indicates the level of charge. After five seconds the display reverts to the “X” indication.

Page 37

Battery Management 2 - 7

Table 2-4

None (charger not powered)

Charging Slow Blinking

Battery Status in Charger

Battery Status

State

LED

Off Off

Amber (1 blink every 2 seconds)

Healthy Battery Unhealthy Battery

Charge Level

Indicator

Battery Status

LED

Slow Blinking Red (1 blink every 2 seconds)

Charge Level

Indicator

Fully Charged Solid Green Solid Red

Charging Error

•

temperature is too low or too high.

•

charging has gone on too long without completion (typically eight hours).

Fast Blinking Amber (2 blinks/second)

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2 - 8 MC9500-K Mobile Computer User Guide

Stand-alone

When the battery is not installed in an MC9500-K or a charger, the charge status and health of the battery displays on the battery front panel. If the battery is unhealthy, an “X” appears in the Charge Level indicator. Press the Status button to view the health and charge level of the battery. The Battery Status LED lights and the Charge Level indicator display the charge level. After five seconds the LED turns off and the Charge Level indicator reverts to the previous display. See T able 2-5 for Battery Status LED and Charge Level indicator descriptions.

Table 2-5

No Action Off Off

Button Press Solid Green

Battery Status - Stand-alone

Battery Status

Action

LED

Healthy Battery Unhealthy Battery

Charge Level Indicator

Battery Status

LED

Solid Red

Charge Level Indicator

See

T able 2-1 on page 2-4

for detail information.

T able 2-1 on page 2-4

See for detail information.

Page 39

Charging the MC9500-K

CAUTION Ensure that you follow the guidelines for battery safety de scribe d in Battery Sa fety G ui de lin es on page 9-2.

To charge the battery, use either a cradle or charging cable. For cable and cradle setup and charging procedures refer to the MC9500-K Mobile Computer Integrator Guide.

To charge the battery:

1. Connect the charging accessory to the appropriate power source. See MC9500-K Series Mobile Computer

Integrator Guide for setup information.

2. Align and hook the MC9500-K interface pocket onto the cradle’s or cable’s cleat. The MC9500-K begins

charging. The Charging/Battery Status LED blinks while charging, then turns solid when fully charged (LED color depends upon health of the battery). See Table 2-6 for charging indications. The 4800 mAh battery fully charges in less than six hours.

Battery Management 2 - 9

Table 2-6

None

Charging Slow Blinking Amber

Charging/Battery Status LED Indications

State

Off Off

•

battery is not charging

•

MC9500-K is not connected correctly to the cradle/cable or not connected to a power source.

•

cradle/cable is not powered.

(1 blink every 2 seconds)

Healthy Battery Unhealthy Battery

MC9500-K LED Status MC9500-K LED Status

Slow Blinking Red (1 blink every 2 seconds)

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2 - 10 MC9500-K Mobile Computer User Guide

Table 2-6

Fully Charged Solid Green Solid Red

Charging Error

Charging/Battery Status LED Indications (Continued)

Healthy Battery Unhealthy Battery

State

•

temperature is too low or too high.

•

charging has gone on too long without completion (typically eight hours).

Fast Blinking Amber (2 blinks/second)

MC9500-K LED Status MC9500-K LED Status

Fast Blinking Amber (2 blinks/second)

Page 41

Charging a Spare Battery

Battery Status LED

Charge Level Indicator

Charge a spare battery using one of the following accessories:

•

Single Slot Battery Charger

•

Four Slot Battery Charger

•

Vehicle Battery Charger.

To charge a spare battery:

1. Ensure the charger is connected to an appropriate power source.

2. Insert the spare battery into the charger. The spare battery begins charging.

Battery Management 2 - 11

Figure 2-7

The battery charging and health status is indicated on the front of the battery. Table 2-7 lists th e charging indications.

Spare Battery in Single Slot Battery Charger

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2 - 12 MC9500-K Mobile Computer User Guide

Table 2-7

None (charger not powered)

Charging Slow Blinking

Fully Charged Solid Green Solid Red

Battery Charging Status Indications

Healthy Battery Unhealthy Battery

Battery Status

State

Off Off

Amber (1 blink every 2 seconds)

LED

Charge Level

Indicator

Battery Status LED

Slow Blinking Red (1 blink every 2 seconds)

Charge Level

Indicator

Charging Error

•

temperature is too low or too high.

•

charging has gone on too long without completion (typically eight hours).

Fast Blinking Amber (2 blinks/second)

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Note that charging is intelligently controlled by the MC9500-K.

Page 43

Power Saving Techniques

Observe the following battery saving tips:

•

Leave the MC9500-K connected to AC power at all times when not in use.

•

Set the MC9500-K to turn off after a short period of non-use.

•

Set the backlight to turn off after a short period of non-use.

•

Turn off all wireless activities when not in use.

Changing the Power Settings

To set the MC9500-K to turn off after a short period of non-use:

1. Tap Start > Settings > System tab > Power icon > Advanced tab.

2. Select the On battery power: Turn off device if not used for check box and select a value from the

drop-down list.

3. Select ok.

Battery Management 2 - 13

Changing the Backlight Settings

To change the backlight settings in order to conserve more battery power:

1. Tap Start > Settings > System tab > Backlight icon > Battery Power tab.

2. Select the Disable backlight if device is not used for check box and select a value from the drop-down list.

3. Select the Brightness tab.

4. Tap the Disable backlight check box to turn off the display backlight, or use the slider to set a low value for the

backlight.

5. Select ok.

Changing the Keypad Backlight Settings

To change the keypad backlight settings in order to conserve more battery power:

1. Tap Start > Settings > System tab > Keylight icon > Battery Power tab.

2. Select the On battery power: Disable keylight if device if not used for check box and select a value from

the drop-down list.

3. Select the Advanced tab.

4. Tap the Disable keylight check box to turn off the keypad backlight.

5. Select ok.

Turning Off the Radios

Windows Mobile 6 de vices in clude Wireless Manager, which provides a simple method of enabling, disabling, and configuring all the device’s wireless capabilities in one place.

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2 - 14 MC9500-K Mobile Computer User Guide

Connectivity icon

To open Wireless Manager, tap the Connectivity icon or tap Wireless Manager on the Today screen.

Figure 2-8

Opening Wireless Manager

Select Wireless Manager.

Figure 2-9

Wireless Manager Window

NOTE Wireless connection options vary depending upon configurations.

To enable or disable a wireless connection, tap the specific button. To enable or disable all wireless connections, tap and hold the All button. To configure settings for a connection, tap Menu.

Page 45

Battery Management 2 - 15

Figure 2-10

Wireless Manager Menu

Page 46

2 - 16 MC9500-K Mobile Computer User Guide

Page 47

Chapter 3 Using the MC9500-K

Decode LED

Battery Status

LED

WAN Radio

Status LED

Introduction

This chapter explains the indicators, buttons, status icons, and controls on the MC9500-K, and provides basic instructions for using the device.

LED Indicators

The MC9500-K has three LED indicators. The Decode LED indicates scanning status. The Battery Status LED indicates battery charging and health status.The WAN Radio Status LED indicates WAN radio status. Table 3-1 describes the LED indications.

Figure 3-1

Table 3-1

Decode LED

Solid Green Successful decode/capture. Solid Red Scanning/imaging in process. Blinks Red After the Power button is pressed, turns on and then off to

LED Indicators

LED Indications

LED State Indication

indicate that the battery can be removed.

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3 - 2 MC9500-K Mobile Computer User Guide

Table 3-1

Off Not enabled.

Battery Status LED

Off Indicates that the:

Slow Blinking Amber (1 blink every 2 seconds)

Slow Blinking Red (1 blink every 2 seconds)

Solid Green Indicates that a healthy battery is fully charged. Solid Red Indicates that an unhealthy battery is fully charged. Fast Blinking Amber

(2 blinks/second)

LED Indications (Continued)

LED State Indication

•

battery is not charging

•

MC9500-K is not connected correctly to the cradle or not connected to a power source.

•

cradle is not powered.

Indicates that a healthy battery is charging.

Indicates that an unhealthy battery is charging.

Indicates a charging error, e.g.:

•

temperature is too low or too high.

•

charging has gone on too long without completion (typically eight hours).

Single Blink Amber (when Power button pressed) Battery depleted.

Blinking Amber (when Power button pressed) Battery over-temperature condition.

WAN Radio Status LED (MC9596 or MC9598 only)

Slow Blinking Green WAN activity. Off No WAN activity.

NOTE For information about scanning/decoding, see Chapter 4, Data Capture. For information about WAN radio

status and settings, see Chapter 5, Using the Phone, or refer to the MC9500-K Mobile Computer Integrator Guide.

Page 49

Resetting the MC9500-K

There are two reset functions, warm boot and cold boot. A warm boot restarts the MC9500-K by closing all running programs. A cold boot also restarts the MC9500-K, and also initializes some drivers. Data saved in flash memory or a memory card is not lost.

If the MC9500-K is not functioning properly, perform a warm boot first. If the MC9500-K still does not respond, perform a cold boot.

Performing a Warm Boot

Hold down the red Power button for approximately five seconds. As soon as the MC9500-K starts to boot release the Power button.

Performing a Cold Boot

To perform a cold boot, simultaneously press the red Power button and the 1 and 9 keys.

Using the MC9500-K 3 - 3

Waking the MC9500-K

The wake-up conditions define what actions wake up the mobile computer after it has gone into suspend mode. The mobile computer can go into suspend mode by either pressing the Power button or automatically by Control Panel time-out settings. These settings are configurable and the factory default settings are shown in Table 3-2 are subject to change/update.Tap Start > Setting > System > Power icon > Wakeup tab to configure these settings.

Table 3-2

AC power is applied. No Yes Mobile computer is inserted into a cradle. No Yes Mobile computer is removed from a cradle. No Yes Mobile computer is connected to a USB device. Yes Yes A key is pressed. No Yes The scan triggered is pressed. No Yes The screen is touched. No No Bluetooth communication Yes Yes On motion No No

Wake-up Default Settings

Condition for Wake-up Power Button Automatic Time-out

Incoming phone call (MC9596 and MC9598 only) Yes Yes

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3 - 4 MC9500-K Mobile Computer User Guide

Device Unlocked Icon Device Locked Icon

Figure 3-2

Power Settings Wakeup Tab

Locking the MC9500-K

You can lock the MC9500-K by disabling key presses and screen tap or by requiring a password.

Keypad Locking

Locking the MC9500-K turns off keyboard and touch screen functionality. This is helpful when the MC9500-K is turned on and you want to prevent accidental key presses.

To lock the device, tap the Device unlocked icon. The icon changes to locked.

Figure 3-3

To unlock the device and free it for use, tap Unlock.

Device Locked/Unlocked Icons

Figure 3-4

Unlock Device Window

Page 51

Using the MC9500-K 3 - 5

Tap Unlock on the Unlock window.

NOTE Y ou ca n make em ergenc y call s eve n when the MC95 96- K or MC9598 -K is loc ked. Se e M aki ng a n Em erg enc y

Call on page 5-9 for more information.

Password Locking

Use the Password window to set a password to disable unauthorized access to the MC9500-K.

NOTE If the device is configured to connect to a network, use a strong (difficult to figure out) password

to help protect network security. Password cracking tools continue to improve and the computers used to crack passwords are more powerful than ever.

1. Tap Start > Settings > Personal tab > Lock icon > Password tab.

Figure 3-5

2. Select Prompt if device unused for check box to enable password protection.

3. From the drop-down list, select a time value for the protection to take affect after non-use.

4. From the Password type: drop -d own list, se lec t eith er Simple PIN or Strong alphanumeric.

5. For a simple password, enter a four-digit password in the Password field.

Password Window - Password Tab

For a stronger password:

a. Enter a seven character password in the Password: field. A strong password must contain at least seven

characters and contain at least three of the following: uppercase and lowercase letters, numerals, and punctuation.

b. Re-enter the password in the Confirm: field.

6. Tap ok.

7. To set a hint to remember the password, tap the Hint tab.

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3 - 6 MC9500-K Mobile Computer User Guide

Figure 3-6

8. In the text box, enter a hint for a password reminder.

9. Tap ok.

When the MC9500-K is not used for a period of time and the user tries to access the device, the Password window appears.

Figure 3-7

Enter the password to un-lock the device.

Password Window - Hint Tab

Enter Password Windows

Tap Unlock.

Keypads

The MC9500-K offers four types modular keypad configurations. See A ppe ndi x C, Keypads for keypad functionality.

Page 53

Function Buttons

The MC9500-K’s buttons perform certain functions.

•

Power: Press the red Power button to place the MC9500-K into suspend mode or wake from suspend mode. Also use the Power button to reset the MC9500-K by performing a warm or cold boot. See Resetting the

MC9500-K on page 3-3.

•

Scan/Action: Press to scan bar codes or capture images. See Chapter 4, Data Capture.

Or, press to open an application or perform a function. See the Microsoft Guide to set an application to open.

•

Volume Up/Down: Press to increase or decrease the MC9500-K’s volume.

•

Action: Press to open an application or perform a function. See the Microsoft® Applications for Windows

Mobile 6 User Guide to set an application to open.

•

Green Key: Press to open the Phone Dialer window or answer an incoming call or place a call on hold.

•

Red Key: Press to end a call.

•

Function Keys: Programmable functions for performing specific applications.

• F1 - Left soft key

• F2 - Right soft key

• F3 - Talk (MC9596/8 only)

• F4 - End Call (MC9596/8 only)

• F5 - Refreshes the screen in Internet Explorer and File Explorer.

• F6 - Volume Up.

Using the MC9500-K 3 - 7

Applications for Mobile 6 User

Stylus

Use the MC9500-K stylus to select items and enter information. The stylus functions as a mouse.

•

Tap: Touch the screen once with the stylus to press option buttons and open menu items.

•

Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the pop-up menu that appears, tap the action to perform.

•

Drag: Hold the stylus on the screen and drag across the screen to select text and images. Drag in a list to select multiple items.

CAUTION To prevent damage to the screen , do not use any device other than the Motorola-provided stylus.

Page 54

3 - 8 MC9500-K Mobile Computer User Guide

Single-hand Method Two-hand Method

Entering Data

When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure

3-8.

Figure 3-8

Entering Data on the Keypad

Page 55

Interactive Sensor Technology

This section describes the functionality of the Interactive Sensor Technology (IST) feature on the MC9500-K. The IST supports the following features.

•

Power Management – manage power by configuring IST to control switching on/off the backlight, control suspend mode of the MC9500-K by monitoring motion and orientation.

•

Display Orientation – switch the screen orientation to either landscape or portrait depending on the MC9500-K orientation.

•

Free Fall Detection – monitors free fall duration and records the time and type of the drop event.

Power Management

The MC9500-K orientation and motion sensitive data can be used as an indicator of MC9500-K usage and can be used to manage the battery power of the mobile computer. For example, IST can be configured to control the backlight on and off functionality or go into suspend according to a user gesture by placing screen facing down. It can also be used to keep the MC9500-K active while it is in movement to prevent it from quickly going into suspend mode while in use.

Using the MC9500-K 3 - 9

Display Orientation

The screen can be rotated between portrait and landscape modes automatically, depending on the physical orientation of the MC9500-K. For example, if the MC9500-K is rotated 90° counterclockwise, IST rotates the display counterclockwise 90° so that the screen display appears correct.

This functionality is achieved by monitoring screen angle and rotating the display to counter any changes. IST only rotates the screen in multiples of 90°.

Figure 3-9

Display Orientation

Page 56

3 - 10 MC9500-K Mobile Computer User Guide

Free Fall Detection

IST continuously monitors gravitational force on the MC9500-K according to its current position. When the MC9500-K free falls, IST detects the absence of gravitational force and records the event data if it detects a free fall more than 450 ms, which may indicates nearly a one meter drop. This data can be used as an indicator of potential abuse or misuse.

IST features a log for recording the free fall events. This log records the date, time and the time period of the free fall.

Figure 3-10

Free Fall Detection

Page 57

Today Screen

Open the Start Menu

Adjust volum e

Change the date and time

Soft Keys

Battery Status

Command Bar

WAN Signal Strength

Turn on or off radios

Change the date and time, set up the alarm, and more

IST Configuration

Wireless Applications

Notification

Connectivity

The Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, t ap St art > Today to display the Today screen.

Using the MC9500-K 3 - 11

Figure 3-11

To customize the Today screen, tap Start > Settings > Today icon. Use the Appearance tab to customize the background and the Items tab to change the list and order of items that appear on the screen.

Status Icons

The Navigation bar at the top of the screen can contain the status icons listed in Table 3-3.

Table 3-3

Icon Function Description

Today Screen

Status Icons

Notification Backup Battery Low.

Notification that one or more instant messages were received. Notification that one or more e-mail/text messages were received. Notification that one or more voice messages were received. There are more notification icons than can be displayed. Tap to display

remaining icons. Indicates a reminder of an upcoming calendar event.

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3 - 12 MC9500-K Mobile Computer User Guide

Table 3-3

Icon Function Description

Status Icons (Continued)

Connectivity Connection is active.

Connection is not active. Synchronization is occu r ring. Wi-Fi available. Wi-Fi in use. HSDPA available. (MC9596 only) HSDPA connecting. (MC9596 only) 3G available. (MC9596 only) 3G connecting. (MC9596 only) GPRS available. (MC9596 only) GPRS connecting. (MC9596 only) EGPRS available. (MC9596 only) EGPRS connecting. (MC9596 only) EVDO connecting. (MC9598 only) 1xRTT available. (MC9598 only) EVDO Rev. 0 available. (MC9598 only) EVDO Rev. A available. (MC9598 only) Dormant State - no data transmission during a 1x or EVDO connection.

(MC9598 only)

Page 59

Using the MC9500-K 3 - 13

Table 3-3

Icon Function Description

Status Icons (Continued)

WAN Call missed.

Dialing while no SIM card is installed. Voice call in progress. Calls are forwarded. Call on hold. Speakerphone is on. Antenna/signal icon: wireless on/good signal. Antenna/signal icon: wireless off. Antenna/signal icon: no service or searching. HSDPA in use. (MC9596 only) 3G in use. (MC9596 only) GPRS in use. (MC9596 only) EGPRS in use. (MC9596 only) EVDO in use. (MC9598 only) Roaming. SIM Card not installed. (MC9596 only)

Speaker All sounds are on.

All sounds are off. Vibrate is on.

Battery Main batte ry is chargin g.

Battery power completely depleted. Main battery is low. Main battery level.

Time and Next Appointment

Displays current time in analog or digital format.

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3 - 14 MC9500-K Mobile Computer User Guide

The Command Bar at the bottom of the screen can contain the application icons listed in Table 3-4.

Table 3-4

Command Bar Icons

Icon Description

Wireless connection status

Out-of-network range (not associated)

No wireless LAN network card detected

Bluetooth Enabled Indicates the Bluetooth radio is on.

Bluetooth Disabled Indicates the Bluetooth radio is off.

Bluetooth Connection Indicates the Bluetooth radio is connected to another Bluetooth device.

ActiveSync Indicates an active serial connection between the MC9500-K and the host

IST icon Opens the IST settings menu.

Indicates WLAN sign al strength.

Indicates no wireless LAN network connection. Notify the network administrator.

Indicates Wireless LAN disabled or radio disabled. Notify the network administrator.

(Displays only if the StoneS treet One Bluetooth stack is enabled)

computer.

Programs

Table 3-5 lists the default programs on the Start menu.

Table 3-5

Programs in the Start Menu

Icon Name Description

Office Mobile

Use the complete suite of Microsoft

Office applications for your mobile

device. Excel Mobile - Create new workbooks or view and edit Microsoft

Excel

workbooks.

OneNote Mobile - Create new notes or view existing notes. PowerPoint Mobile - View Microsoft

PowerPoint® slides and

presentations. Word Mobile - Create, view, and edit Microsoft

Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Calendar Keep track of appointments and create meeting requests. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

Word documents.

Page 61

Using the MC9500-K 3 - 15

Table 3-5

Table 3-6 lists programs that are listed in the Programs window.

Table 3-6

Programs in the Start Menu (Continued)

Icon Name Description

Contacts Keep track of friends and colleagues. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Internet Explorer Mobile Browse Web and WAP sites as well as download new programs and

files from the Internet. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Messaging Send and receive e-mail and text messages. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Phone Make and receive calls, switch between calls, and set up conference

calling. See Chapter 5, Using the Phone for more information. MC9596 and MC9598 only.

Help See Help topics for the current screen or program.

Programs in Program Window

Icon Name Description

ActiveSync Synchronize information between the MC9500-K and a host computer

or the Exchange Server. Refer to the MC9500-K Series Mobile Computer Integrator Guide for more information.

AirBEAM Allows specially designed software packages to be transferred between

a host server and the MC9500-K. Refer to the MC9500-K Series Mobile Computer Integrator Guide for more information.

BT Information Displays information about the Bluetooth radio. See Chapter 7, Using

Bluetooth.

BTExplorer Manages StoneStreet One Bluetooth connections. Refer to the

MC9500-K Series Mobile Computer Integrator Guide for more information. Appears only if the StoneStreet One Bluetooth stack is enabled.

Calculator Perform basic arithmetic and calculations, such as addition,

subtraction, multiplication, and division. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

File Explorer Organize and manage files on your device. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Getting Started P rovides quick links for setting the devices clock, setting up e-mail,

setting a device password, setting a background image and transferring music. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

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3 - 16 MC9500-K Mobile Computer User Guide

Table 3-6

Programs in Program Window (Continued)

Icon Name Description

Internet Sharing Connect a notebook computer to the Internet using the MC9500-K's

data connection.

Messenger Use this mobile version of Windows Live Messenger. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

DEMO Provides a web link to Motorola’s featured demos for the MC9500-K.

Modem Link

MSP Agent Interacts with MSP agents to collect monitoring and asset information

Notes Create handwritten or typed notes, drawings, and voice recordings.

Enables the MC9500-K to be used as a modem.

to enable the configuration, provisioning, monitoring and troubleshooting of the MC9500-K. Refer to the Mobility Services Platform User Guide for more information.

Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Pictures & Videos View and manage pictures, animated GIFs, and video files. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

Rapid Deployment Client

Remote Desktop Mobile

Search Search contacts, data, and other information on your MC9500-K. Refer

SIM Toolkit Manage the contacts that are stored on your SIM card. Copy SIM

Task Manager Enables viewing of memory and CPU allocations and stops running

Tasks Keep track of your tasks. Refer to the Microsoft Applications for

Facilitates software dow nloads from a Mobility Serv ices Platfo rm Console FTP server to the MC9500-K. Integrator Guide for more information.

Log onto Windows NT server type comp uters and use all o f the programs that are available on that computer from the MC9500-K.

to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

contents to Contacts on the MC9500-K. See Chapter 5, Using the

Phone for more information. MC9596 and MC9598 only.

processes. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Windows Mobile 6 User Guide for more information.

Refer to the MC9500-K Mobile Computer

Page 63

Using the MC9500-K 3 - 17

Table 3-6

Settings

Table 3-7 lists control applications pre ins talled on the MC950 0- K. Tap Start > Settings to open the Settings

window.

Table 3-7

Personal Tab

Programs in Program Window (Continued)

Icon Name Description

Windows Live Use this mobile version of Windows Live™ to find information on the

web. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Windows Media Play back audio and video files. Refer to the Microsoft Applications for

Windows Mobile 6 User Guide for more information.

Settings in the Setting Window

Icon Name Description

Buttons Assign a program to a button. Refer to the Microsoft Applications for

Windows Mobile 6 User Guide for more information.

Input Set options for each of the input methods. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Lock Set a password for the MC9500-K.

Menus Set what programs appear in the Start menu. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Owner Information Enter personal information on the MC9500-K. Refer to the Microsoft

Applications for Windows Mobile 6 User Guide for more information.

Phone Make and receive calls, switch between calls, and set up conference

calling. See Chapter 5, Using the Phone for more infor mati on. See

Chapter 5, Using the Phone for more information. MC9596 and

MC9598 only.

Sounds & Notifications Enable sounds for events, notifications, and more, and set the type of

notification for different events. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Today Customize the appearance and the information to be displayed on the

Today screen. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

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3 - 18 MC9500-K Mobile Computer User Guide

Table 3-7

Settings in the Setting Window (Continued)

Icon Name Description

System Tab

About

View basic information such as the Windows Mobile of processor used on the MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Backlight Set the display backlight time-out and adjust brightness. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

Certificates See information about certificates installed on the MC9500-K. Refer to

the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Clock & Alarms Set the device clock to the date and time of your locale or to a visiting

time zone when you’re traveling. Alarms can also be set at specified days and times of a week. Refer to the Microsoft Ap plications for Windows Mobile 6 User Guide for more information.

Customer Feedback Submit feedback on the Windows Mobile 6.1 software. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

version and type

Encryption Allow files on a storage card to be encrypted. Encrypted files are

readable only on your device.

Error Reporting Enable or disable the device's error reporting function. When this

function is enabled and a program error occurs, technical data about the state of the program and your computer is logged in a text file and delivered to Microsoft's technical support if you choose to send it. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

External GPS Set the appropriate GPS communication ports, if required. You may

need to do this when there are programs on your device that access GPS data or you have connected a GPS receiver to the MC9500-K.

GPS Setup View GPS & A-GPS SUPL information.

HAC Settings Enable or disable the Hearing Aid Compatibility (HAC) feature. See

Chapter 5, Using the Phone for more information. MC9596 and

MC9598 only.

IST Settings Set the appropriate setting for configuring the device’s Interactive

Sensor Technology. See

Keylight Set the keypad backlight time-out. Refer to the Microsoft Applications

for Windows Mobile 6 User Guide for more information.

Page 65

Using the MC9500-K 3 - 19

Table 3-7

Settings in the Setting Window (Continued)

Icon Name Description

Managed Programs Lists applications that have been installed remotely by your system

administrator. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Memory Check the device memory allocation status and memory card

information. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Phone Info Displays the phone version information. MC9596 and MC9598 only.

Power Check battery power and set the time-out for turning off the display to

conserve battery power. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Regional Settings Set the regional configuration to use, including the format for displaying

numbers, currency, date, and time on the MC9500-K. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Remove Programs Remove programs that you installed on the MC9500-K. Refer to the

Microsoft Applications for Windows Mobile 6 User Guide for more information.

Screen Change the screen orientation, re-calibrate the screen, and change the

System Info Displays the MC9500-K’s software and hardware information. Refer to

Task Manager E nables viewing of memory and CPU allocations and stops running

Windows Update Link to Microsoft's web site and update Windows Mobile® on your

Connections Tab

Beam Set the device to receive incoming IrDA beams.

Bluetooth Enables Bluetooth radio and functionality. See

screen text size. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

the Microsoft Applications for Windows Mobile 6 User Guide for more information.

processes. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

device with the latest security patches or fixes. Do not use. Obtain updates from Motorola. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Connections Set up one or more types of modem connections for your device, such

as phone dial-up, GPRS, Bluetooth, and more, so that your device can connect to the Internet or a private local network.

Page 66

3 - 20 MC9500-K Mobile Computer User Guide

Table 3-7

Settings in the Setting Window (Continued)

Icon Name Description

Domain Enroll Make your device an AD domain member for device management and

USB to PC Enables or disables the enhanced network connectivity. Refer to the

Wi-Fi Setup wireless network connection and customize settings. Refer to the

Wireless Manager Enables or disables the MC9500-K’s wireless radios and customizes

Adjusting Volume

To adjust the system volume using the Speaker icon in the navigation bar:

1. Tap the Speaker icon. The Volume dialog box appears.

security. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information.

Microsoft Applications for Windows Mobile 6 User Guide for more

information.

Microsoft Applications for Windows Mobile 6 User Guide for more information.

Wi-Fi and Bluetooth and Phone settings.

Figure 3-12

2. Tap and move the slide bar to adjust the volume.

3. Select the On or Off radio button to turn the volume on or off.

Y ou can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on the side of the MC9500-K.

Volume Dialog Box

Battery Status Indications

Battery icons appear on the navigation bar indicating the battery power level. When the main battery power falls below a predetermined level the icon indicates the status and a battery dialog box appears indicating the status of the battery.

Page 67

Using the MC9500-K 3 - 21

Figure 3-13

The Battery icon always appears in the navigation bar when the Today screen is visible. The icon indicates the battery power level. The message displays until the Dismiss button is pressed.

Figure 3-14

Also view the battery status using the Power window. Either:

•

Battery Status Dialog Box

Battery Icon on the Title Bar

Tap the Battery icon Tap Start > Settings > System tab > Power icon.

Figure 3-15

Settings Power Window

Battery Reserve Options

If the charge of the battery reaches a critical threshold, the MC9500-K shuts down. This threshold can be changed but affects the amount of time that data can be retained.

1. Tap Start > Settings > System tab > Power icon > RunTime tab. A warning message appears.

Page 68

3 - 22 MC9500-K Mobile Computer User Guide

Figure 3-16

2. Read the warning message and tap ok.

Figure 3-17

3. Select one of the Battery Reserve Options.

•

Warning Message

RunTime Tab

Option 1: Minimum - After a low battery shutdown, data will be retained for minimum amount of time. Battery should be replaced immediately to avoid data loss.

Option 2: Less - After a low battery shutdown, data will be retained for less than normal amount of time.

•

Option 3: Normal - After a low battery shutdown, data will be retained for maximum amount of time.

4. Tap ok.

Main Battery Temperature Notifications

The temperature notification system implements three levels of notification when the temperature within the battery exceeds specific temperature thresholds:

•

Level 1: Temperature Watch; this level is similar to main battery low warning. It indicates that the battery

temperature has reached the first threshold level. The user should move to an environment within proper operating temperature.

•

Level 2: Temperature Warning; this level is similar to main battery very low warning. It indicates the battery

temperature has reached the second threshold level. The user should stop using the MC9500-K.

Page 69

Using the MC9500-K 3 - 23

•

Level 3: Temperature Error; this level indicates the battery has reached an unusable temperature threshold

and immediately suspends the MC9500-K. This level does not have any graphical notification associated with it.

Figure 3-18

Figure 3-19

Main Battery Temperature Watch Dialog Box

Main Battery Temperature Warning Dialog Box

NOTE The Temperature Warning dialog box remains visible until you tap Hide.

Using Voice-Over-IP

The MC9500-K supports Voice over IP over WLAN (VoWLAN) using Motorola or third party voice clients. The MC9500-K can communicate using VoIP either using the MC9500-K supports several audio outputs, including back speaker phone, front receiver or handset, and Bluetooth headset.

It is recommended that the wireless network use the 802.11a (5 GHz) band for voice applications. Using the 5 GHz band avoids some noise sources that may occur on the 802.11b/g (2.4 GHz) band due to wireless interference.

When using a Bluetooth headset with the MC9500-K and VoWLAN, it is required to use the Bluetooth Headset profile instead of Hands-free profile. Use the buttons on the MC9500-K to answer and end calls. See Chapter 7,

Using Bluetooth for information on setting up a Bluetooth Headset Profile.

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3 - 24 MC9500-K Mobile Computer User Guide

Infrared Connection

Using infrared, you can enable short-range file exchange between your MC9500-K and another IrDA device.

Exchanging Files using IR Connection

Ensure that the IrDA function on both the MC9500-K and the other device are enabled. To send files via IrDA connection:

1. Switch to the program where you created the item you want to send and locate the item in the list.

NOTE Do not cover or block the IrDA window.

2. Align the IrDA port of the MC9500-K with that of the IrDA device so that they are unobstructed and within a

close range.

Figure 3-20

3. Tap and hold the item, then tap Beam [type of item] on the pop-up menu.

4. Tap the device that you want to send the file to.

Align MC9500-K with IrDA Device

Page 71

Using the MC9500-K 3 - 25

Figure 3-21

To receive files via IrDA connection:

1. Align the IrDA port of the MC9500-K with that of the other IrDA device so that they are unobstructed and within

a close range.

2. On the other device, send the file to the MC9500-K.

Figure 3-22

3. When the Receiving Data dialog displays, tap Yes.

Beam File

Receive File

Printing

The MC9500-K supports printing to specific devices. The Motorola Print Manager, available from the Support Central web site, provides support for printing to Bluetooth enabled printers.

Page 72

3 - 26 MC9500-K Mobile Computer User Guide

Page 73

Chapter 4 Data Capture

Introduction

The MC9500-K offers three types of data capture options:

•

Laser scanning

•

Imaging

•

Color digital camera.

NOTE To read a bar code, a scanning enabled application must be installed on the MC9500-K. A sample scanning

application can be downloaded from the Motorola Support Central site at

http://www.motorola.com/enterprisemobility/support.

Laser Scanning

An MC9500-K with an integrated linear laser scanner has the following features:

•

Reading of a variety of bar code symbologies, including the most popular 1-D code types.

•

Intuitive aiming for easy point-and-shoot operation.

Scanning Considerations

Typically, scanning is a simple matter of aim, scan, and decode and a few quick trial efforts master it. However, consider the following to optimize scanning performance:

•

Range Any scanning device decodes well over a particular working range — minimum and maximum distances from

the bar code. This range varies according to bar code density and scanning device optics. Scanning within range brings quick and dependable decodes; scanning too close or too far away prevents

decodes. Move the scanner closer or further away to find the right working range for the bar codes being scanned.

Page 74

4 - 2 MC9500-K Mobile Computer User Guide

15° Angle

Incorrect

Correct

•

Angle Scanning angle is important for promoting quick decodes. The MC9500-K scans at a 15° angle which improves scanning ergonomics.

•

Hold the MC9500-K farther away for larger symbols.

•

Move the MC9500-K closer for symbols with bars that are close together.

NOTE Scanning procedures depend on the application and MC9500-K configuration. An application may use

different scanning procedures from the one listed above.

Laser Scanning

1. Ensure that a scan enabled application is loaded on the MC9500-K.

Figure 4-1

2. Press and hold the scan button. The laser beam exits from the end of the MC9500-K. Ensure the red scan

Linear Scanning

beam covers the entire bar code. The Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by default, to indicate the bar code was decoded successfully.

Figure 4-2

3. Release the scan button.

Linear Scanner Aiming Pattern

Page 75

Data Capture 4 - 3

Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.

Depth of Field

* Minimum distance determined by symbol length and scan angle.

h o

Decode Zones

The decode zones for the laser scanners are shown in Figure 4-3 and Figure 4-4. The figures shown are typical values. Table 4-2 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol.

38.1

31.6

12.7

4 mil

5 mil

5.00

7.50

7.5 mil

10 mil

100% UPC

15 mil

1.00

1.30

1.70

2.00

Figure 4-3

0 0

MC9500-K Laser Scanner 35° Decode Zone

12.7

25.41538.1

12.50

20 mil

40 mil

17.50

55 mil

50.8

23.50

63.5

24.50

25.50

27.50

76.2

31.50

88.9

25.4

38.1

Page 76

4 - 4 MC9500-K Mobile Computer User Guide

Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.

Depth of Field

* Minimum distance determined by symbol length and scan angle.

h o

4 mil

0.50

0.75

1.00

1.00 17.50

1.00

1.25

5 mil

5.00

7.50

7.5 mil

12.50

10 mil

100% UPC

15 mil

0 0

12.7

25.4

38.1

20 mil

40 mil

55 mil

50.8

23.50

24.50

63.5

28.50

76.2

30.50

34.50

88.9

101.6

38.1

31.6

12.7

25.4

38.1

Figure 4-4

MC9500-K Laser Scanner 47° Decode Zone

Page 77

Data Capture 4 - 5

Table 4-1

4.0 mil Code 39; 2.5:1

5.0 mil Code 39; 2.5:1

7.5 mil Code 39; 2.5:1

10 mil Code 39; 2.5:1

13 mil 100% UPC

15 mil Code 39; 2.5:1

20 mil Code 39; 2.2:1

Laser Scanner Decode Distances

Symbol Density/

Bar Code Type/

W-N Ratio

Bar Code Content/

Contrast

ABCDEFGH 80% MRD

ABCDEF 80% MRD

ABCDE 90% MRD

12345678905 90% MRD

ABCD 80% MRD

123 80% MRD

Note 1

35° Typical Working

Ranges

Near Far Near Far

1.00 in

3.81 cm

1.30 in

4.57 cm

1.70 in

5.59 cm

1.70 in

5.59 cm

1.70 in

5.59 cm

1.70 in

5.59 cm

2.00 in

6.35 cm

5.00 in

13.97 cm

7.50 in

20.32 cm

12.50 in

33.02 cm

17.50 in

45.72 cm

23.50 in

60.96 cm

27.50 in

71.12 cm

28.50 in

73.66 cm

47° Typical Working

Ranges

0.50 in

2.50 cm

0.75 in

3.18 cm

1.00 in

3.81 cm

1.00 in

3.81 cm

1.00 in

3.81 cm

1.00 in

3.81 cm

1.25 in

4.45 cm

5.00 in

13.97 cm

7.50 in

20.32 cm

12.50 in

33.02 cm

17.50 in

45.72 cm

23.50 in

60.96 cm

27.50 in

71.12 cm

32.50 in

83.82 cm

40 mil Code 39; 2.2:1

55 mil Code 39; 2.2:1

Notes:

Imaging

MC9500-K with an integrated imager have the following features:

AB 80% MRD

CD 80% MRD

1. CONTRAST measured as Mean Reflective Difference (MRD) at 650 nm.

2. Near ranges on lower densities (not specified) are largely dependent upon the width of the bar code and the scan angle.

3. Working range specifications at ambient temperature (23°C), Photographic quality symbols. pitch=10°, roll=0°, skew=0°, ambient light < 150 ft.-candles.

4. Dependent on width of bar code.

5. Distances measured from front edge of device.

•

Omnidirectional (360°) reading of a variety of bar code symbologies, including the most popular linear, postal, PDF417, and 2D matrix code types.

•

The ability to capture and download images to a host for a variety of imaging applications.

•

Advanced intuitive laser aiming for easy point-and-shoot operation.

Note 4 32.50 in

83.82 cm

Note 4 41.50 in

106.68 cm

Note 4 35.50 in

91.44 cm

Note 4 44.50 in

114.30 cm

The imager uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.

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4 - 6 MC9500-K Mobile Computer User Guide

15° Angle

Vertical Field of View

25.7° Angle

Horizontal Fiel d of V iew

39.6° Angle

Operational Modes

MC9500-K with an integrated imager support three modes of operation, listed below. Activate each mode pressing the Scan button.

•

Decode Mode: In this mode, the MC9500-K attempts to locate and decode enabled bar codes within its field

of view. The imager remains in this mode as long as you hold the scan button, or until it decodes a bar code.

NOTE To enable Pick List Mode, download the Control Panel applet from the Support Central web site at

http://www.motorola.com/enterprisemobility/support

command.

•

Pick List Mode: This mode allows you to selectively decode a bar code when more than one bar code is in

the MC9500-K’s field of view. To accomplish this, move the aiming crosshair center dot over the required bar code to decode only that bar code. This feature is ideal for pick lists containing multiple bar codes and manufacturing or transport labels containing more than one bar code type (either 1D or 2D).

•

Image Capture Mode: Use this mode to capture an image within the MC9500-K’s field of view. This is useful

for capturing signatures or images of items like damaged boxes.

Imager Scanning

. Pick List can also be set in an application using a API

1. Ensure that a scan-enabled application is loaded on the MC9500-K.

Figure 4-5

2. Press and hold the scan button.

Image Capture Field of View

The red laser aiming pattern turns on to assist in aiming. Ensure the cross-hair is on top of the bar code. The Decode LED lights red to indicate that scanning is in process, then lights green and a beep sounds, by

default, to indicate the bar code was decoded successfully. Note that when the MC9500-K is in Pick List Mode, the imager does not decode the bar code until the crosshair center dot touches the bar code.

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Data Capture 4 - 7

Figure 4-6

Figure 4-7

3. Release the scan button.

Imager Aiming Pattern

Pick List Mode with Multiple Bar Codes

NOTE Imager decoding usually occurs instantaneously. The MC9500-K repeats the steps required to take a digital

picture (image) of a poor or difficult bar code as long as the scan button remains pressed.

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Note: Typical performance at 73°F (23°C) on high quality symbols in normal room light.

Depth of Field

* Minimum distance determined by symbol length and scan angle.

h o

Imager Decode Ranges

The decode ranges provide the decode distances for bar codes of specified densities. Figure 4-8 shows the imager decode ranges and Table 4-2 on page 4-9 lists the scan ranges for the selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. The maximum usable length of a symbol at any given range is shown below.

5 mil Code 39

1.6

6.67 mil PDF417

2.9

7.5 mil Code 39

10 mil PDF417

1.1

In. cm

15 mil Data Matrix

2.3

0 0 12.7 25.4 38.1 50.8 63.5

7.0

6.6

10.1

9.6

13 mil (100% UPC)

15 mil PDF417

20 mil Code 39

510152025

11.9

14.2

15.0

24.2

in.

22.9

11.4

4.5

11.4

4.5

22.9

Figure 4-8

MC9500-K Imager Decode Ranges

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Data Capture 4 - 9

Table 4-2

Symbol Density/

Bar Code Type

5.0 mil Code 39

6.67 mil PDF417

7.5 mil Code 39

10 mil PDF417

13 mil UPC-A

15 mil PDF417

15 mil Data Matrix

MC9500-K Imager Decode Distances

Bar Code Content/

Contrast

ABCDEFGH 80% MRD

4 Col, 20 Rows 80% MRD

ABCDEF 80% MRD

3 Col, 17 Rows 80% MRD

012345678905 80% MRD

80% MRD Note 1 14.2 in

18 x 18 Modules 80% MRD

Note 2

Typical Working Ranges

Near Far

1.6 in

4.06 cm

2.9 in

7.37 cm Note 1 10.1 in

Note 1 9.6 in

1.1 in

2.79 cm

2.3 in

5.84 cm

7.0 in

17.78 cm

6.6 in

16.76 cm

25.65 cm

24.38 cm

15.0 in

38.10 cm

36.07 cm

11. 9 in

30.23 cm

20 mil Code 39

1. Near distances are field-of-view (FOV) limited.

2. Contrast is measured as Mean Reflective Difference (MRD) at 670 nm.

3. Working range specifications at temperature = 23°C, pitch=18°, roll=0°, skew=0°, photographic quality, ambient light ~30 ft.-c, humidity 45-70% RH.

Color Digital Camera

MC9500-K with an integrated color digital camera have the following features:

•

Photo capture

•

Video capture

•

Omnidirectional reading of a variety of bar code symbologies, including the most popular linear, postal, PDF417, and 2D matrix code types.

•

Advanced intuitive aiming for easy point-and-shoot operation.

Digital Camera Scanning

123 80% MRD

Note 1 24.2 in

61.47 cm

The camera uses digital camera technology to take a digital picture of a bar code, stores the resulting image in its memory, and executes state-of-the-art software decoding algorithms to extract the data from the image.

1. Ensure that a scan-enabled application is loaded on the MC9500-K.

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2. Aim the camera lens on the back of the MC9500-K at a bar code.

3. Press and hold the scan button. A preview window appears on the display window with a red aiming reticle in

the center. The Decode LED lights red to indicate that scanning is in process.

Figure 4-9

4. Move the MC9500-K until the red aiming reticle is over the bar code to scan.

5. The Decode LED lights green and a beep sounds, by default, to indicate the bar code was decoded

Sample Scan Application with Preview Window

successfully.

NOTE The camera decode feature is set by default to automatically decode the bar code when read. This feature

can be programmed to display a green aiming reticle upon good decode indicating that the bar code has been successfully decoded and to that the scan button may be released.

Taking Photos

NOTE Ensure that the scanning/imaging application is disabled prior to enabling the camera.

To take a photo:

1. Tap Start > Programs > Pictures & Videos icon.

2. Tap Camera on the command bar.

3. Check the image on the view finder, adjust if necessary.

4. Press the Enter key to take the picture. Hold the MC9500-K still until the shutter sound is heard.

Recording Video

NOTE Ensure that the scanning/imaging application is disabled prior to enabling the camera.

To record a video clip:

1. Tap Start > Programs > Pictures & Videos icon.

2. Tap Camera on the command bar.

3. Tap Menu > Video to set shooting mode to video.

The available recording time displays on the screen.

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NOTE By default, the time limit for recording videos is set to 30 seconds.

4. Press the Enter key to begin recording.

Recording stops when you press the Enter button again.

Viewing Photos and Videos

To view photos and video clips:

1. Tap Start > Programs > Pictures & Videos icon.

2. Tap the picture or video clip to view.

Data Capture 4 - 11

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Page 85

Chapter 5 Using the Phone

Introduction

Use the MC9596 and MC9598 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID.

Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail. Connect to the Internet or work network over High-Speed Downlink Packet Access (HSDPA) (MC9596) or Evolution Data-Optimized (EvDO) (MC9598) using Cellular Line, or using the modem specified by the mobile operator. For more information, or to customize the MC9500-K phone by changing phone settings, see the MC9500-K Mobile Computer Integrator Guide.

Accessing the Phone Keypad

NOTE Keypads vary depending on services and the state of the phone.

Access the keypad regardless of the program in use. Applications on the MC9500-K can be in use during a call.

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Antenna Signal

MC9598

MC9596

Figure 5-1

To access the phone keypad tap Start > Phone, press the F1 key or press the green key. To receive calls when the MC9500-K is suspended, leave the phone radio turned on and ensure the MC9500-K is

set to wake with any key.

Phone Keypads

Turning the Phone On and Off

Windows Mobile 6.1 devices include Wireless Manager, which provides a simple method of enabling and disabling the phone.

To open Wireless Manager, tap the Connectivity icon.

Figure 5-2

Select Wireless Manager. The Wireless Manager window appears. To toggle on or off the phone, tap Phone bar. To configure settings for a connection, tap Menu > Phone Settings.

Opening Wireless Manager

NOTE To receive calls when your device is suspended, leave the phone turned on.

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Audio Modes

Headset ModeHandset Mode Speaker Mode

The MC9500-K offers three audio modes for use during phone calls:

•

Handset Mode: Switches audio to the speaker at the top front of the MC9500-K, so you can use the

MC9500-K as a handset. This is the default mode.

•

Speaker Mode: Use the MC9500-K as if on speaker phone. Tap the Speaker On button to activate this mode. Tap the Speaker Off button to switch back to handset mode.

•

Headset Mode: Connect a Bluetooth headset or a wired headset to automatically switch audio to the

headset.

The MC9500-K defaults to handset mode. When a wired headset is plugged into the MC9500-K headset connector or a Bluetooth headset is configured for use with the MC9500-K, the earpiece and speakerphone are muted and audio is heard through the headset.

NOTE While using a Bluetooth headset during a call, the mobile computer will not go into suspend mode.

Using the Phone 5 - 3

Figure 5-3

Audio Modes

Using a Wired Headset

NOTE Remove the headset jack plug before connecting the Headset Adapter to the MC9500-K.

You can use a stereo headset for audio communication when using an audio-enabled application. To use a headset, plug the headset jack of the Headset Adapter Cable into the headset connector on the side of the MC9500-K. Plug the Headset connector into the connector on the Headset Adapter Cable. Set the MC9500-K’s volume appropriately before putting the headset on. Plugging a headset into the jack mutes the speaker.

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Headset Adapter Cable

Breakaway Connectors

Headset Connector

Figure 5-4

Using a Headset

Using a Bluetooth Headset

You can use a Bluetooth headset for audio communication when using an audio-enabled application. See Chapter

7, Using Bluetooth for information on connecting a Bluetooth headset to the MC9500-K. Set the MC9500-K’s

volume appropriately before putting the headset on. When a Bluetooth headset is connected the speakerphone is muted.

It is recommended for phone conversations to use the Bluetooth Hands-free profile instead of the Headset profile. See Chapter 7, Using Bluetooth for more information.

NOTE When using a Bluetooth headset, during a call, the MC9500-K power button is disabled and the MC9500-K

will not go into suspend mode. Once the call is completed, the power button functionality is enabled.

The following dialog box displays when a Bluetooth headset connection is established and the power button is pressed.

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Using the Phone 5 - 5

Phone Volu me Slider

Figure 5-5

WWAN Bluetooth Audio Notification Dialog Box

Adjusting Audio Volume

Use the Volume Control Slider or the keypad keys to adjust the volume of the ringer when not in a call and the audio volume when in a call.

Figure 5-6

To adjust the volume tap the Speaker icon in the Title bar. Move the slider up or down to adjust the volume.

Phone Volume Slider

NOTE Adjust the conversation phone volume during a call. Adjusting the volume while not in a call affects the ring

and notification sound levels.

Hearing Aid Compatibility Setting

To set the Hearing Aid Compatibility (HAC) setting: Tap Start > Settings> System > HAC Settings icon. The HAC Settings window appears.

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5 - 6 MC9500-K Mobile Computer User Guide

Figure 5-7

To enable the HAC feature, tap the Enable HAC radio button. To disable the HAC feature, tap the Disable HAC radio button.

Making a Call

NOTE You can make emergency calls even when the MC9500-K is locked or when a SIM card is not installed. See

With the MC9500-K, you can make a call from the phone, contacts, speed dial and call history.

Using the Phone

To make a call using the phone keypad:

1. Tap Start > Phone or press the green key.

2. From the Phone keypad, tap the number to call.

3. Tap Talk.

4. Tap End to stop dialing or end the call.

HAC Settings Window

Making an Emergency Call on page 5-9 for more information.

NOTE Alternatively, use the green and red keys on the MC9500-K function key to dial (green) and end (red) calls.

If you tap a wrong number, tap Delete key to erase each subsequent digit of a number. To erase the entire number, tap and hold the Delete key.

Using Contacts

Use Contacts to make a call without looking up or entering the phone number. To make a call from Contacts:

1. Tap Start > Contacts.

2. From the contact list, tap and hold the contact name.

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Using the Phone 5 - 7

Notes is a good place for maps and directions

Scroll to see more fields

Tap to return to the conta ct list (the contact is saved automatically)

3. Tap Call Work, Call Home or Call Mobile.

NOTE To make a call from an open contact, tap the number to call. See On-Device Help for more information about

Contacts.

Creating an Outlook Contact

NOTE When entering a contac t phone num ber that cont ains a st ar (*) char acter followe d by a plus (+) chara cter , save

the contact as an Outlook Contact. Do not save the contact to a SIM card.

To create an Outlook contact:

1. Tap Start > Contacts.

2. Tap New.

3. If the Phone is on the Select Contact Type window displays. Select Outlook Contact.

Figure 5-8

4. Using the input panel, tap in each field and enter contact information as needed. Scroll down to see all fields.

5. Tap the arrow next to the Name: or Home addr: field to open a window for adding more details.

6. To assign the contact to a category, tap Categories.

7. To select one or more categories for the contact, select their check boxes. This allows displaying contacts by

Creating a Contact

category in the contact list.

8. Tap New to add a category.

9. Enter the name for the category in the text box, and tap ok.

10. Tap ok.

11. To add notes, tap the Notes tab and enter text, draw, or create a recording.

12. When finished, tap ok to return to the contact list.

Editing an Outlook Contact

To make changes to a contact:

1. Tap Start > Contacts.

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5 - 8 MC9500-K Mobile Computer User Guide

2. Tap the contact in the contact list to open it.

3. Tap Menu > Edit and make the changes.

4. Tap ok.

Deleting a Contact

To delete a contact:

1. Tap Start > Contacts.

2. Tap and hold the contact in the contact list and select Delete Contact from the pop-up menu, or select the

contact and tap Menu > Delete Contact.

Creating a SIM Contact

To create a SIM contact:

NOTE When entering a contac t phone num ber that cont ains a st ar (*) char acter followe d by a plus (+) chara cter , save

the contact as an Outlook Contact. Do not save the contact to a SIM card.

1. Tap Start > Contacts.

2. Tap New.

3. Select SIM Contact.

Figure 5-9

4. Using the input panel, tap in each field and enter contact information.

5. When finished, tap ok to return to the contact list.

Creating a SIM Contact

Using Call History

To make a call using Call History:

1. Tap Start > Phone or press the green key.

2. From the Phone keypad, tap Call History.

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Using the Phone 5 - 9

Phone icon

Speed Dial

Location Number

Figure 5-10

3. Tap the phone icon next to the number to begin dialing and return to the phone keypad.

4. Tap End or press the red key to stop dialing or end the call.

Call History

Making a Speed Dial Call

Use Speed Dial to call someone saved in the speed dial directory. To make a speed dial call:

1. Tap Start > Phone or press the green key.

2. From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit

speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number, tap the first digit and then tap and hold the second digit.)

From the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in the list.

Figure 5-11

3. To stop dialing or end the call, tap End or press the red key.

Speed Dial Contact List

Making an Emergency Call

Your service provider programs one or more emergency phone numbers, such as 911 or 999, that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted. Your service provider can program additional emergency numbers into your SIM card. However, your SIM card must be inserted in your phone in order to use the numbers stored on it. See your service provider for additional information.

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When the alpha primary keypad is locked, press the Orange key twice to set the keypad to numeric mode and then enter the emergency number.

NOTE Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in

all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.

Answering a Call

A dialog box appears on the MC9500-K when it receives an incoming call. If the phone is set to ring, a ring tone sounds. Answer or ignore the incoming call.

To answer an incoming call tap Answer on the Phone > Incoming... dialog or press the green key.

Figure 5-12

To ignore the incoming call tap Ignore. This may send the caller to voice mail, depending on the service provider. Otherwise, this presents Busy to the calling party.

To end the call tap End or press the red key.

Incoming Call

Incoming Call Features

•

If you receive a call while in a call, tap Wait to place the call in call waiting.

•

Y ou can use other programs on the MC9500-K during a call. T o switch back to Phone, tap Talk or tap Start > Phone. Tap End to end the call.

•

If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu > Save to Contacts.

•

To terminate a call when a second call comes in and answer the waiting call, tap End on the Phone keypad to disconnect the active call, then tap Answer or press the Send key to answer the waiting call.

•

To hold the current call and answer a waiting call, tap Answer or press the Send key to place the current call on hold and answer the incoming call.

•

To put a call on hold to call another number or answer an incoming call, tap Hold. To move from one call to another, tap Swap.

Page 95

Smart Dialing

Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call History (including incoming, outgoing, and missed calls). You can then select the desired number or contact from the filtered list to dial.

Open the Phone screen, then tap the keys on the Phone keypad that correspond to the phone number or contact to call. The contact panel lists contacts that match the sequence that you entered.

Smart Dialing starts looking for numbers or contacts that match the sequence entered. To find a phone number:

•

Enter the first one or two digits to find a phone number in Call History.

•

Enter the first three digits or more to find a phone number from the saved Contacts and SIM card.

To find a contact name:

• Enter the first letter of a contact’s first name or last name. Smart Dialing searches for the letter starting from the first character of a contact name as well as from the character that appears after a space, dash, or underscore in a contact name. For example, if you tap number “2” which is associated with [a, b, c] on the Phone keypad, contact names such as the following will be considered matches: “Smith, Bernard”, “Adams, John”, “Carlson, Eileen”, “Dillon, Albert”, “Childs, Larry”, “Cooper, Robert” and “Parks, Celine”.

• If the matching list is long narrow down the search further by entering another letter. Using the same example above, tap “3” which is associated with (d, e, f), the matching list is narrowed down to the following names: “Smith, Bernard”, “Adams, John”, and “Parks, Celine”.

Using the Phone 5 - 11

Figure 5-13

To make a call or send a text message using Smart Dialing:

1. Begin entering the first few numbers or characters.

2. In the Smart Dialing panel, use the up and down arrows on the keypad to navigate to the desired contact or

phone number.

3. When the correct contact is selected, press TALK to make a voice call.

4. To send a text message to the selected contact, tap Menu > Send Text Message.

5. To call a different phone number associated with the selected contact, tap the contact name and select the

phone number to call.

Finding a Contact

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Mute Icon

Muting a Call

During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear conversation from the microphone. This is useful when there is conversation or background noise on your end.

To mute or unmute a call:

1. Tap Start > Phone or press the green key.

2. Make a call.

3. Tap Mute on the display to mute the audio. The Mute icon appears.

Figure 5-14

Taking Notes

To create a note during a call, tap Note on the display, then enter the note. For more information about creating notes see the Windows On-Device Help.

To access a note created during a call:

1. Tap Start > Phone or press the green key.

2. From the Phone keypad, tap Call History.

3. Tap and hold the number or the Note icon for the phone call entry containing the note .

Mute Button and Icon

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Using the Phone 5 - 13

Note icon

Figure 5-15

4. Tap View Note.

5. Tap ok to exit.

Call History - Notes Menu

NOTE Also access notes directly from the Notes application by tapping Start > Programs > Notes.

Using Speed Dial

Create speed dial numbers to dial frequently called numbers with a single tap. Before creating a speed dial entry, ensure the phone number exists in Contacts.

Adding a Speed Dial Entry

To add a speed dial entry from the phone keypad:

1. Ensure the contact and phone number are in the Contacts list.

2. Tap Start > Phone or press the green key.

3. Tap Speed Dial > Menu > New.

Figure 5-16

4. Tap the desired contact name and number in the list.

Contacts

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5 - 14 MC9500-K Mobile Computer User Guide

Figure 5-17

5. In the Location field, tap the up/down arrows to select an available location to assign as the new speed dial

Speed Dial Contact Location

entry. The first speed dial location is reserved for voice mail.

6. Tap ok to add the contact to the speed dial list.

7. Tap ok to exit the Speed Dial Contact List.

To add a speed dial entry from the Contacts window:

1. Tap Start > Contacts.

Figure 5-18

2. Tap a contact name.

3. Tap Menu > Add to Speed Dial.

Contacts

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Using the Phone 5 - 15

Figure 5-19

4. Tap the up/down arrows to select an available location to assign as the new speed dial entry. The first speed

Speed Dial Contact Location

dial location is reserved for voice mail.

5. Tap ok.

Editing a Speed Dial Entry

1. Tap Start > Phone or press the green key.

2. Tap Speed Dial.

Figure 5-20

3. Tap and hold the contact name.

4. Tap Edit... .

5. Change the name, phone number, or location information.

6. Tap ok.

Speed Dial Contact List

NOTE Editing names and phone numbers in Speed Dial does not alter contact information in Contacts (Start >

Contacts).

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Deleting a Speed Dial Entry

1. Tap Start > Phone or press the green key.

2. Tap Speed Dial.

3. Tap and hold the contact name.

Figure 5-21

4. Tap Delete.

5. Tap Yes to confirm permanently deleting the speed dial entry.

Speed Dial Delete Menu

NOTE Deleting names and phone numbe rs in Speed Dial does not delete th e cont act infor mation in Contacts (Start

Contacts).

Using Call History

Use Call History to call someone who was recently called, or recently called in. Call History provides the time and duration of all incoming, outgoing, and missed calls. It also provides a summary of total calls and easy access to notes taken during a call. Table 4-1 lists the call history icons that appear in the Call History window.

Table 5-1

Call History Icons

Icon Description

This icon appears next to the contact information for all outgoing calls.

This icon appears next to the contact information for all incoming calls.

This icon appears next to the contact information for all missed calls.

Managing Call History

Change views, reset the call timer, and delete calls to manage the calls stored in Call History.