Motorola MC50 User Manual

MC50 with Windows

User Guide

Mobile 5.0

MC50 with Windows® Mobile 5.0

User Guide

72E-89337-01

Revision A

May 2007

ii MC50 User Guide

without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as i s” basis. All sof twar e, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferab le and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted unde r copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to deco mpile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.

Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.

Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.

MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.

Motorola, Inc. One Motorola Plaza Holtsville, New York 11742-1300

http://www.symbol.com

Revision History

Changes to the original manual are listed below:

Change Date Description

Rev A 5/2007 Initial release.

iii

iv MC50 User Guide

Chapter 1

About This Guide

Introduction.................................................................................................................... ix

MC50 Documentation Set........................................................................................ ix

Configurations................................................................................................................ x

Chapter Descriptions ..................................................................................................... xi

Notational Conventions.................................................................................................. xi

Related Documents ....................................................................................................... xi

Service Information........................................................................................................ xii

Chapter 1: Getting Started

Introduction ................................................................................................................... 1-1

Parts of the Mobile Computer ....................................................................................... 1-1

Accessories ................................................................................................................... 1-2

Getting Started .............................................................................................................. 1-3

Installing the Main Battery ............................................................................................. 1-3

Charging the Mobile Computer Battery ......................................................................... 1-4

Charging the Main Battery and Memory Backup Battery ........................................ 1-4

Using the Single Slot Cradle ................................................................................... 1-4

Using the Four Slot Cradle ...................................................................................... 1-5

Using the CAM ........................................................................................................ 1-6

Calibrating the Battery ............................................................................................ 1-6

Starting the Mobile Computer ....................................................................................... 1-6

Calibrating the Screen ............................................................................................ 1-7

Checking Battery Status ............................................................................................... 1-7

Attaching the Handstrap ............................................................................................... 1-7

Magnetic Stripe Reader ................................................................................................ 1-8

Attaching the MSR .................................................................................................. 1-8

Using the MSR ........................................................................................................ 1-8

Installing a Secure Digital Card ..................................................................................... 1-9

Chapter 2: Operating the MC50

Introduction ................................................................................................................... 2-1

Using the Function Buttons ........................................................................................... 2-1

Using the Stylus ............................................................................................................ 2-2

Using the Keypad .......................................................................................................... 2-2

Navigation Keypad .................................................................................................. 2-2

vi MC50 with Windows Mobile 5.0 User Guide

QWERTY Configuration .......................................................................................... 2-4

Special Character Key ............................................................................................ 2-8

Key Mode Icon ........................................................................................................ 2-10

Entering Information Using the QWERTY Keypad ................................................. 2-12

LED Indicators .............................................................................................................. 2-12

Beeper Indicator ........................................................................................................... 2-13

Data Capture .............................................................................................................. .. 2-13

Scanning Considerations ........................................................................................ 2-14

Linear Scanning ...................................................................................................... 2-16

Imager Scanning ..................................................................................................... 2-17

Image Capture ........................................................................................................ 2-18

Resetting the Mobile Computer .................................................................................... 2-18

Performing a Soft Reset .......................................................................................... 2-18

Performing a Hard Reset ........................................................................................ 2-19

Infrared Communication ............................................................................................... 2-19

Sending Information ................................................................................................ 2-19

Receiving Information ............................................................................................. 2-21

Chapter 3: Accessories

Introduction ................................................................................................................... 3-1

Cradles .................................................................................................................... 3-1

Miscellaneous ......................................................................................................... 3-1

Snap-on Modules .................................................................................................... 3-1

Headset ........................................................................................................................ 3-2

Multi Media Card (MMC) / Secure Device (SD) Card ................................................... 3-2

Single Slot USB Cradle ................................................................................................. 3-3

Charging the Mobile Computer Battery ................................................................... 3-4

Charging the Spare Battery .................................................................................... 3-4

Battery Charging Indicators .................................................................................... 3-5

Four Slot USB Cradle ................................................................................................... 3-5

Charging ................................................................................................................ 3-6

Battery Charging Indicators .................................................................................... 3-6

Four Slot Ethernet Cradle ............................................................................................. 3-6

Charging ................................................................................................................ 3-7

Battery Charging Indicators .................................................................................... 3-7

Four Slot Spare Battery Charger .................................................................................. 3-8

Spare Battery Charging .......................................................................................... 3-8

Battery Charging Indicators .................................................................................... 3-9

Magnetic Stripe Reader (MSR) ..................................................................................... 3-9

Attaching and Removing ......................................................................................... 3-9

Using the MSR ....................................................................................................... 3-10

Cable Adapter Module .................................................................................................. 3-10

Attaching and Removing ......................................................................................... 3-11

Battery Charging ..................................................................................................... 3-12

USB Connection ..................................................................................................... 3-13

Universal Battery Charger (UBC) Adapter .................................................................... 3-13

Battery Insertion and Removal ................................................................................ 3-14

Battery Charging Indicators .................................................................................... 3-14

Table of Contents vii

Chapter 4: Maintenance and Troubleshooting

Introduction ................................................................................................................... 4-1

Maintaining the MC50 ................................................................................................... 4-1

Troubleshooting ............................................................................................................ 4-2

Appendix A: Technical Specifications

MC50 Technical Specifications ..................................................................................... A-1

MC50 Accessory Specifications .................................................................................... A-4

Glossary

Index

Tell Us What You Think...

viii MC50 with Windows Mobile 5.0 User Guide

Introduction

This User Guide provides information on operating the MC50 series of mobile computers with Microsoft

Windows Mobile 5.0.

MC50 Documentation Set

The end-user documentation for the MC50 is divided into separate guide that discuss information for specific

types of users.

•

Microsoft® Applications User Guide for Symb ol Devices - describes h ow to u se Micr osof t de velope d applications.

•

Symbol Application Guide - describes how to use Symbol developed sample applications.

About This Guide

•

MC50 Integrator Guide - provides information on how to set up the MC50 product a ccessories and how to install software.

•

SMDK Help File - provides API information for writing applications for the MC50.

x MC50 with Windows Mobile 5.0 User Guide

Configurations

Depending on device configuration, the MC50 includes the following features:

•

Operating System: Microsoft Windows Mobile 5.0

•

Memory Configuration: 64 MB ROM/64 MB RAM

•

Display: 3.5” QVGA transflective color touchscreen

•

Keypads: Navigation (PDA-style) or QWERTY

•

Data Capture: 1-dimensional bar code scanning via linear CMOS, 1-dimensional or 2-dimensional bar code imaging, or image capture via camera

•

Radio: Wireless LAN (WLAN)

About This Guide xi

Software Versions

This guide covers various software configurations and references are made to operating system or software

versions for:

•

Adaptation Kit Update (AKU) version

•

Fusion version.

AKU Version

To determine the Adaptation Kit Update (AKU) version:

Tap

Start > Settings > System tab > About icon > Version tab.

This tab lists the operating system version and the build number. The last part of the build number represents

the AKU number. For example,

Build 15704.3.5.0 indicates that the device is running AKU version 3.5.0.

Fusion Software

To determine the Fusion software version:

Tap

Wireless Strength icon > Wireless Status > Versions.

xii MC50 with Windows Mobile 5.0 User Guide

Chapter Descriptions

Topics covered in this guide are as follows:

•

Chapter 1, Getting Started lists the parts and accessories for the mobile computer and explains how to

install and charge the batteries, replace the strap, and start the mobile computer for the first time.

•

Chapter 2, Operating the MC50 provides basic instructions for using and navigating the mobile com puter.

•

Chapter 3, Accessories describes the accessories available for the mobile computer.

•

Chapter 4, Maintenance and Troublesho oting includes instructions on cleaning and storing the mobile

computer, and provides troubleshooting solutions for potential problems during mobile computer operation.

•

Appendix A, Technical Specifications provides the technical specifications for the mobile computer.

Notational Conventions

The following conventions are used in this document:

•

italics are used to highlight specific items in the general text, and to identify chapters and sections in this and related documents.

•

bullets (•) indicate:

• action items

• lists of alternatives

• lists of required steps that are not necessarily sequential

•

sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

NOTE This symbol indicates something of special interest or importance to the reader. Failure to read the note

will not result in physical harm to the reader, equipment or data.

CAUTION This symbol indicates that if this information is ignored, the possiblity of data or material damage may

occur.

WARNING! This symbol indicates that if this information is ignored the possibility that serious personal

injury may occur.

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility Support for your region.

Contact information is available at: http://www.symbol.com/customersupport. If you purchased your Enterprise

Mobility business product from a Motorola business partner, contact that business partner for support.

About This Guide xiii

Before contacting, have the model number and serial number at hand. If your problem cannot be solved by

Motorola Enterprise Mobility Support, you may need to return your equipment for servicing and will be given

specific directions.

Motorola is not responsible for any damages incurred dur ing shipment if the ap proved shipping cont ainer is not

used. Shipping the units improperly can possibly void the warranty.

xiv MC50 with Windows Mobile 5.0 User Guide

Chapter 1

Getting Started

Introduction

This chapter lists the part s and accessories fo r the mobile computer and explains how to in stall and charge th e

batteries, replace the strap, and start the mobile com p ut er for the first time.

Parts of the Mobile Computer

Phone Speaker

Scan Button

LED 1

LED 2

Getting Started

Power Button

Volume Button

Touch screen

Microphone

Battery Release

Battery Lock Switch

Speaker

Tether Point

Scan Window

Secure Digital (SD) Slot

Headset Jack

Figure 1-1

Parts of the MC50

Reset Button

Battery

Keypad

Connector

Handstrap Clip

Keypad Lock

IrDA Port

Action Button

Scan Button

Stylus

1 - 2 MC50 with Windows Mobile 5.0 User Guide

Accessories

Table 1-1 lists the accessories available for the MC50 mobile computers.

Table 1-1

Standard battery Spare 3.7V 1560 mAh lithium-ion battery. Extended capacity battery Spare 3.7V 3600 mAh lithium-ion battery. Stylus Performs pen functions. Soft case Protective case for the mobile computer. Rigid case Provides added protection for the mobile computer. Hand strap Slips around hand for convenient carrying. AC adapter cable Connects to the mobile computer for charging. Power supply Connects to the single slot or four slot cradle to charge the mobile computer. Headset For audio playback in noisy environments. Single Slot Cradle Charges the mobile computer and synchronizes the mobile computer with a

Four Slot USB Cradle Charges up to four mobile computers and synchronizes the mobile computers

Four Slot Ethernet Cradle Charges up to four mobile computer s, synchronizes the mobil e computer with a

Accessories

Accessory Description

host computer through a USB connection.

with a host computer through a USB connection.

host computer through an Ethernet connection, and networks the mobile

computer via an Ethernet hub. Four Slot Battery Charger Charges up to four spare batteries. Universal Battery Charger

(UBC) Adapter Magnetic Stripe Reader

(MSR) Cable Adapter Module (CAM) Connects to the mobile computer to accommodate data communication and

Communication cable Connects to the CAM or single slot cradle for data communicatio n bet ween the

Auto charge cable Used with the CAM to charge the mobile computer using a vehicle’ s power port.

Charges up to four spare batteries.

Snaps on to the mobile computer to add magstripe capabilities.

power supply attachment.

mobile computer and a host computer.

Getting Started

In order to start using the mobile computer for the first time:

•

install the main battery

•

charge the main battery and backup battery

•

start the mobile computer.

Installing the Main Battery

Before using the mobile computer, install a lithium-ion battery:

1. Using the stylus, slide the Battery Lock Switch to the left to unlock it. A red dot appears on the switch.

2. Insert the main battery into the back of the mobile computer as shown below.

3. Press the main battery down into the back of the mobile computer until the battery release slides into

place.

Getting Started 1 - 3

Battery

Battery Lock Switch

Battery Release

Figure 1-2

4. Using the stylus, slide the Battery Lock Switch to the right to lock it.

Inserting the Main Battery

NOTE Ensure the battery is positioned correctly. The battery charging contacts should be placed on top of the

charging contacts in the battery compartment.

1 - 4 MC50 with Windows Mobile 5.0 User Guide

Charging the Mobile Computer Battery

Charging the Main Battery and Memory Backup Battery

Before using the mobile computer for the first time, charge the main battery in the mobile computer for 24 hours, using a cradle or by connecting the power supply to the Cable Adapter Module (CAM).

NOTE To ensure the quickest charging time, turn the mobile computer off while charging.

The mobile computer is equipped with a memory backup battery which automatically charges from the fully-charged lithium-ion battery. This backup battery retains data in memory when the mobile computer’s battery is removed. When first using the mobile computer , it t ake s about 24 hours to char ge the backu p battery from the main battery.

NOTE Removing the lithium-ion battery before the backup battery is fully charged risks data loss. DO NOT

remove the battery within the first 24 hours of use.

Using the Single Slot Cradle

1. Connect the cradle to a power source. Refer to the MC50 Integrator Guide for more information on setting

up the Single Slot Cradle.

2. Insert the mobile computer into the cradle to begin charging.

Figure 1-3

Charging in the Single Slot Serial Cradle

NOTE The main battery can be charged using the USB connection to a host computer without a power supply.

The mobile computer must be on when charging through the USB connection.

The standard battery fully charges in approximately 3.5 hours and the extended capacity battery fully charges in approximately seven hours.

Getting Started 1 - 5

Table 1-2

Mobile Computer LED Indicators

LED Indication

LED 1 Solid Amber Charging main battery. Flashing Amber Error in charging; check cable connections. Solid Green Main battery in mobile computer is fully charged.

Table 1-3

Single Slot Cradle Spare Battery Charging LED Indicators

LED Indication

Off No spare battery in slot; spare battery not placed correctly or cradle

is not powered. Solid Amber Spare battery is charging. Flashing Amber Error in charging; check placement of spare battery. Solid Green Spare battery is fully charged.

Using the Four Slot Cradle

To charge the mobile computer’s battery using the Four Slot USB or Ethernet Cradle:

1. Connect the cradle to a power source. Refer to the MC50 Integrator Guide for more information on setting

up the Four Slot Cradle.

2. Insert the mobile computer(s) into the cradle to begin charging.

Figure 1-4

Inserting the Mobile Computer(s) into the Four Slot Cradle

1 - 6 MC50 with Windows Mobile 5.0 User Guide

The standard battery fully charges in approximately 3.5 hours and the extended capacity battery fully charges in approximately seven hours. See Table 1-2 on page 1-5 for mobile computer charging indications.

Using the CAM

To charge the mobile computer’s battery using the CAM:

1. Attach the CAM to the bottom of the mobile computer.

2. Plug the power connector into the power port, and the other end to a power source.

CAM

Power Supply

Figure 1-5

Charging using the CAM

Calibrating the Battery

The MC50 battery requires periodic calibration to maintain an accurate calibration of the battery's gas gauge. To calibrate the battery, deplete the battery completely from a full charge condition. Motorola recommends performing this once a week.

Starting the Mobile Computer

Press the Power button to turn on the mobile computer. If the mobile computer does not power on, perform a hard reset. See Resetting the Mobile Computer on page 2-19.

When turning the mobile computer on for the first time, the mobile computer initializes its Flash File system, the splash screen displays for about a minute followed by the calibration window. Note that the calibration screen only appears after a cold boot (hard reset).

Calibrating the Screen

To calibrate the screen so the cursor on the touch screen aligns with the tip of the stylus:

1. Remove the stylus from its storage silo on the back of the mobile computer.

2. Tap the Windows Mobile screen.

3. Carefully press and briefly hold the tip of stylus on the center of each target that appears on the screen.

4. Repeat as the target moves around the screen, then tap the screen to continue.

Checking Battery Status

To check whether the main battery or backup battery in the mobile computer is charged, tap Start > Settings >

System tab > Power icon to display the Power window.

To save battery power, set the mobile computer to turn off after a specified number of minutes.

Getting Started 1 - 7

Attaching the Handstrap

The mobile computer has a handstrap which increases comfort when holding the mobile computer for extended periods of time. To attach the handstrap:

1. Feed the loop through the handstrap tether.

2. Feed the other end of the handstrap through the loop.

3. Pull the handstrap until th e loo p is secure .

4. Connect the other end of the handstrap to the handstrap clip at the bottom of the mobile computer.

Handstrap Clip

Figure 1-6

Handstrap Installation

1 - 8 MC50 with Windows Mobile 5.0 User Guide

Magnetic Stripe Reader

The snap-on Magnetic S tripe Re ader (MSR) allows e asy data cap ture with the swipe of a magnetic stripe car d. The MSR snaps easily on to the bottom of the mobile computer and can be removed when not in use.

Attaching the MSR

To attach the MSR, slide the MSR onto the bottom of the mobile computer, and secure by pressing the arms into the mobile computer.

Card Reader

Slot

Arm

Figure 1-7

To remove the MSR, open the arms from the MSR, and pull the MSR from the mobile computer.

MSR Installation

Using the MSR

To use the MSR, the mobile computer must have an application installed which accepts magnetic stripe dat a. A sample application is available for download from http://support.symbol.com, which can be used to access data acquired by the MSR.

Start the downloaded sample application. Swipe the magnetic stripe card through the reader, ensuring the magnetic stripe on the card is positioned as sh own. Data encoded on the magnetic stripe displays in the mobile computer window.

Getting Started 1 - 9

Figure 1-8

Swiping a Card

NOTE The card may be swiped in either direction, from left to right, or from right to left. For best results, gently

press down on the card while swiping to ensure contact with the bottom of the reader.

Installing a Secure Digital Card

Use Secure Digital (SD) memory cards to save or back up data. To install an SD memory card:

1. Power off the mobile computer.

2. Remove the screw securing SD cover and lift the cover out of the slot.

3. If a card is already installed, press the card in to release it, and then remove it.

Figure 1-9

4. Ensure that the card is oriented correctly, and slide it into the slot until you feel a click.

5. Replace the SD cover and secure with the screw.

SD Card Installation

NOTE Do not force the card. If you feel resistance, remove the card, check the orientation, and reinsert it.

1 - 10 MC50 with Windows Mobile 5.0 User Guide

6. See the documentation that came with the card for information on using the card.

Figure 1-10

SD Card Cover Installation

Turning the Radio On and Off

Using the Signal Strength Icon

To turn off the WLAN radio, tap the Signal Strength icon and select Disable Radio. A red X appears across the icon indicating the radio is disabled (off).

To turn the WLAN radio back on, tap the from the icon indicating the radio is enabled (on).

Using Wireless Manager

The MC50 also includes Wirele s s Mana ge r, which provides a simple method of enabling, disabling, and configuring the device’s wireless capabilities.

To open

1. Tap the Connectivity icon.

Wireless Manager:

Signal Strength icon and select Enable Radio. The red X disappears

Figure 1-11

Opening Wireless Manager

2. Select Wireless Manager.

Getting Started 1 - 11

Figure 1-12

3. To enable or disable the wireless connection, tap its blue bar.

Wireless Manager Window

To configure settings for a connection:

1. Tap Menu.

Figure 1-13

2. Select Wi-Fi Settings.

Wireless Manager Menu

1 - 12 MC50 with Windows Mobile 5.0 User Guide

Chapter 2

Operating the MC50

Introduction

This chapter provides basic instructions for using the mobile computer.

Using the Function Buttons

The mobile computer has various buttons for performing certain functions.

Operating the MC50

Power Button

Battery Release

Scan

Button

Volume

Figure 2-1

•

Function Buttons

Power: Turns the mobile computer on and off. See S tarting the Mobile Computer on page 1-6 . Press and hold the Power button to turn the backlight on and off.

Scan: Press to scan bar codes or capture images. See Data Captur e on page 2-13. Volume: Press to display the Volume dialog. Press the top or bottom portion of the button to increase or

decrease volume.

Action: Press to open an application or perform a function. See the Microsoft® Applications User Guide for Symbol Devices to set an application to open.

Battery Lock Switch

Reset Button

Keypad Lock

Action Button

Scan Button

•

Keypad Lock: The Keypad Lock switch locks the keypad so that keys are not accidently pressed. Note

that when locked, the mobile computer does not respond to keyp ad input. Move this switch up to lock the keypad. Move the switch down to free the keypad for use.

•

Reset Button: Press to reset the mobile computer. See Resetting the Mobile Computer on page 2-19.

2 - 2 MC50 with Windows Mobile 5.0 User Guide

•

Battery Lock Switch: Slide to unlock the battery. See Installing the Main Battery on page 1-3.

•

Battery Release: Slide to remove the battery. See Installing the Main Battery on page 1-3.

Using the Stylus

The mobile computer has a stylus for selecting items and entering information. The stylus functions as a mouse.

•

Tap: Touch the screen once with the stylus to press option buttons and open menu items.

•

Tap and Hold: Tap and hold the stylus on an item to see a list of actions available for that item. On the

pop-up menu that appears, tap the action to pe rf or m .

•

Drag: Hold the stylus on the screen and drag across the screen to select text and images. Drag in a list

to select multiple items.

Using the Keypad

The mobile computer has two keypad configurations: a navigation configuration an d a QWER TY configuration.

NOTE The Keypad Lock switch locks the keypad so that keys are not accidently pressed. Slide the Keypad Lock

switch to the up position to lock the keypad or the down position to unlock the keypad.

The QWERTY keypad is backlit and illuminates when a key is pressed and stays lit for approximately 5 seconds.

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