Motorola IM1000 user Manual

Download

95,

Motorola

iM1000

Data Modem

for Windows

Windows

and Windows

User’s Guide

January 20, 2000

Contents

iM1000 - Data Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Before You Start Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Ignition Sense Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Installation Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Recommended Tools for Installation. . . . . . . . . . . . . . . . . . . 5

iM1000 Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Antenna Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

DC Power Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Mounting iM1000 - Vehicle Installation . . . . . . . . . . . . . . . . . . . . 7

Power Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Switched Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Continuous Power Connection . . . . . . . . . . . . . . . . . . . . . . . .9

Data Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Setting Up Windows Components . . . . . . . . . . . . . . . . . . . . . 10

Verifying and Installing Dial-Up Networking . . . . . . . . . . . . . . .10

Verifying and Installing the TCP/IP Protocol . . . . . . . . . . . . . . .13

Installing the Dial-Up Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Connecting the Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Windows NT Installation Only (Steps 14 - 38) . . . . . . . . . .20

Configuring Your Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting Up Your Computer and Modem for

Packet Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

To Configure the PC/Laptop Profile . . . . . . . . . . . . . . . . . . .29

To Configure the Hayes Compatible Profile . . . . . . . . . . . . .31

Modem’s Services Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Verifying Modem Installation . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Creating a Dial-Up Networking Connection in Windows . . . . . .36

Customize User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

To Change Service Key: . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

To Reset the Service Key: . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

To perform a Master Reset: . . . . . . . . . . . . . . . . . . . . . . . . .42

To select Alternate Numeric Assignment Module (NAM): .43

To Edit the Network Number List: . . . . . . . . . . . . . . . . . . . .43

To Change Your Secret Four-Digit Passcode: . . . . . . . . . . .44

Starting the Internet Connection . . . . . . . . . . . . . . . . . . . . . . 45

Connecting with Packet Data Services . . . . . . . . . . . . . . . . . . . . .45

After You Are Connected to the Internet . . . . . . . . . . . . . . . . . . . 46

When You Are Connected . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using the iDEN Packet Data Service Window . . . . . . . . . . .48

Running Applications over Packet Data . . . . . . . . . . . . . . . 51

Ending a Packet Data Call . . . . . . . . . . . . . . . . . . . . . . . . . .51

Connecting to the Internet via Circuit-Switched Data . . . . . . . . .52

Data Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

If you Change the Baud Rate Setting of Your Modem . . . . . . . . 56

How to Change "Motorola iDEN iX1000 Modem

Baud Rate Setting" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

How to Change the "iDEN Packet Data Connection

Dial-up Networking Baud Rate Setting" . . . . . . . . . . . . . . . . 56

How to Use Hayes Compatible Packet Data Mode . . . . . . . . . . .57

Fax Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Sending Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

TTY Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Before You Make a TTY Call . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Making a TTY Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Related Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Online Service Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Configuring Communications Software . . . . . . . . . . . . . . . . . . . .60

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Fatal Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

For Advanced Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Setting HyperTerminal 69 Configuring the modem for Packet Data— without the Disk . . .71

Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Installing Dial-Up Networking . . . . . . . . . . . . . . . . . . . . . . .71

Establishing Communication . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring Port and Dial Settings . . . . . . . . . . . . . . . . . . . .73

Configuring the Modem with AT Commands . . . . . . . . . . . 73

Saving Your AT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Troubleshooting Diagnostic Commands . . . . . . . . . . . . . . . . 79

Extended Error Result Codes . . . . . . . . . . . . . . . . . . . . . . . .79

Commonly Used AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . 83

AT Command Subset for Fax Operation . . . . . . . . . . . . . . . . . .100

S-Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

Programming an S-Register . . . . . . . . . . . . . . . . . . . . . . . . 101

Reading the Value of an S-Register . . . . . . . . . . . . . . . . . .102

Customizing S-Registers . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Exposure To Radio Frequency Energy . . . . . . . . . . . . . . . . . . .105

Safety and General Information . . . . . . . . . . . . . . . . . . . . . 105

Antenna and Installation Considerations . . . . . . . . . . . . . . . . . .106

Interference to Medical and Personal Electronic Devices . . . . .106

Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Interference to Other Electronic Devices . . . . . . . . . . . . . .106

Safety and General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Use While Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

OPERATIONAL WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . .107

Potentially Explosive Atmospheres . . . . . . . . . . . . . . . . . .107

OPERATIONALWARNINGS . . . . . . . . . . . . . . . . . . . . . . . . .108

OPERATIONAL CAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Damaged Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Cleaning Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

iii

iM1000 - Data Modem

M1000 - DATA MODEM

ongratulations on purchasing your Motorola iM1000 stand-alone data modem.

Your iM1000 offers wireless access to the internet. This data modem offers the following features:

• Packet Data Transfer for IP DTE

• Packet Data Transfer for non-IP DTE (Hayes compatible packet data).

• Fax and Data Transfer for circuit data faxes and ﬁle transfer.

The iDEN W ireless Data Services solution provides you with the capability of connecting to the internet and corporate intranets using your laptop computer (or compatible hand-held computing device) and your iM1000 stand-alone data modem.

With wireless data services, you can perform your most important laptop computer activities outside your ofﬁce or home.

Figure 1. iM1000 Data Modem

iM1000-Data Modem

Overview

Circuit Data

Packet Data

Internet E-Mail

Connect

to the

Internet

Configure

the

modem

Install the

Packet Data

Software

Front Panel

Faxes

Start the

Communication

Software

Define the

Circuit Data

Modem

Connect

the Data Cable

and insert the

pwr on plug

and insert the

Connect

the Data Cable

pwr on plug

Rear Panel

iM1000 - Data Modem

The iM1000 enables the following data connections:

•

Packet data: A wireless modem connection for accessing the Internet,

sending and receiving e-mail, and transferring small ﬁles ov er the packet data network using standard IP protocols.

Data is sent in bursts. Packet data transmits packets (blocks) of data at

high speed. After the data is transmitted, you can remain connected indeﬁnitely without being charged for the idle time.

Hayes Compatible Packet Data: A wireless modem connection that

• supports Circuit data over Packet data. TCP/IP stack is implemented within the modem. Data terminals that are using AT Hayes compatible modem protocol can communicate with the iDEN data modem and use the iDEN Packet Data Services.

•

Circuit data: A wireless modem connection for sending and receiving

data (faxes, ﬁles, etc) over the circuit-switched cellular channel.

Data is sent as a continuous stream through the network to another modem.

NOTE

You may use the following information as a fast path to installation.

To prepare your computer and iM1000 data modem for wireless data use, the following procedures are necessary:

•

Connect the cable.

Connect the modem to the computer via the data cable.

For more information see “Installation Instructions” on page 16.

• Turn on the Modem.

Turn on the modem before you proceed with the installation and conﬁguration.

Set up Windows Components.

•

Use these instructions to verify that Dial-Up Networking and the TCP/IP protocol are installed on your computer. If not, follow the procedure provided to install them.

For more information, see “Verifying and Installing Dial-Up

Networking” on page 10 and “Verifying and Installing the TCP/IP Protocol” on page 13.

•

Install the Software.

Use the installation software to install the modem conﬁguration data software.

For more information, see “Installing the Software” on page 17.

Conﬁgure your iM1000 Data Modem.

• Enter settings provided by your iDEN carrier.

For more information, see “Conﬁguring Your Modem” on page 28.

Connect to the Internet.

Start the Dial-Up Networking session. Be sure that the modem is connected to the computer with the data cable. After successful

iM1000-Data Modem

installation, you can surf the internet, send and receive email and faxes,

and transfer ﬁles. For more information see “Starting the Internet Connection” on page 45. The LED indicators located on the front panel of the iM1000 show the

service state.

Table 1: Status Light (LED) Indicator

LED Indicator Alternating Red

and Green Flashing Red No service - your iM1000 is signing on to

Solid Red No service - your iM1000 cannot sign on.

Flashing Green In service - your iM1000 has successfully

Flashing Yellow Dispatch registered - your iM1000 is

Solid Green In use - your iM1000 is currently being

A fatal error has been detected during power-up.

your carrier’s network. Please wait.

It will continue trying every two minutes as long as it is turned on.

completed Packet Data registration.

registered to the system but did not complete Mobile IP registration.

used.

Status of Your iM1000

Installation Requirements

To run the installation program, you need the following:

• An iM1000 unit.

• A PC data cable for your data modem

• An IBM

• The installation software that came with your package

• Communication software

• An account with an iDEN carrier

-compatible PC with:

- An Intel

- Microsoft Windows

586 (or higher) processor

Windows

95 installed, Windows

- Minimum 8 MB of addressable RAM

- CD-ROM drive

- 9 MB free hard-disk space

- Recommended: Mouse or compatible pointing device

98 or

Hardware Installation

HARDWARE INSTALLATION

Introduction

Hardware installation has to be carried out by experienced technicians familiar with installing similar types of equipment.

Before You Start Installing

Ignition Sense Cable

NOTE

The iM1000 will not operate without the Ignition Accessories Cable installed or a connected power-on plug.

Installation Planning

Planning is the key to fast and easy iM1000 installation. Before a hole is drilled or a wire is run, inspect the vehicle and determine how and where you intend to mount the antenna, iM1000, and the accessories. Plan wire and cable runs to provide maximum protection from pinching, crushing, and overheating.

Recommended Tools for Installation

The following tools, screw, and washers are recommended for proper installation of your iM1000.

• Portable Drill

• Hammer

• Center Punch

• Four Screws M4

• Four self-drilling screws M4

• Four ﬂat washers M4

• Four spring washers M4

• Phillips #2 Screwdriver

iM1000 Mounting

The standard mounting of the iM1000 can be mounted on different types of mounting surfaces. Make sure that the mounting surface is able to support the weight of the iM1000. Allo w suf ﬁcient space around the iM1000 for free air ﬂow for cooling. Be sure the unit is close enough to the vehicle operator to permit easy access to operating indicators. Although the iM1000 can be

iM1000-Data Modem

mounted on a plastic dashboard, it is recommended that the mounting screws be located so they penetrate the supporting metal frame of the dashboard.

Antenna Mounting

The best location for mounting the antenna is in the center of a large, ﬂat, conductive surface. In almost all vehicles, these requirements are best satisﬁed by mounting the antenna at the center of the roof. Some vehicles have a large trunk lid that provides a good antenna location. If the trunk lid is used, connect grounding straps between the trunk lid and vehicle chassis to ensure the trunk lid is at chassis ground.

Three types of antennas can be used:

1. RAF4136AMM - Magnetic Antenna

2. FAD5524A - Mobile Window Antenna

3. HAF9067A - Mobile Roof Mount Antenna

NOTE

Antennas with gain exceeding 3db do not comply with FCC RF exposure and are not allowed for use with this product.

Make sure that you refer to the antenna installation instructions according to the kit number.

DC Power Cable Installation

The iM1000 must be operated only in negative ground electrical systems. Reverse polarity does not damage the iM1000; however, the iM1000 protection circuits cause the cable fuse to blow. Check the ground polarity before you begin installation.

The DC power cable (FKN4878A) is long enough for installation in most vehicles. Begin the power cable installation in the following manner.

1. Determine a routing plan for the power cable with reference to where the iM1000 is to be mounted.

2. Locate the nearest available chassis ground mounting point and shorten the black lead to remove excess cable length.

3. Locate the fuse holder as close as possible to the battery and away from any hot component. Mount the fuse holder using the provided mounting hole and dress the wires as required. Connect the fuse holder red adapter lead plus to the mating receptacle on the red lead of the power cable (see Figure 3).

4. Connect the black lead of the power cable directly to the chassis ground.

5. Connect the power cable’s red lead from the fuse holder to the positive (+) battery terminal. Make sure that the adapter cable is connected to the red lead of the main power cable.

6. Place fuse into the in-line fuse holder (see ﬁgure 3).

Hardware Installation

FKN4878A

Figure 2. Power Cable Routing into the Engine Compartment

Figure 3. Power Cable Assembly

Mounting iM1000 - Vehicle Installation

1. Select the location to mount your iM1000 - either on the transmission bump or under the dashboard. When mounting the iM1000 on the transmission hump, ensure that the transmission housing is not affected.

2. Use the iM1000 mounting bracket as a template, mark the positions of the holes on the mounting surface.

3. Secure the iM1000 mounting ﬂinges to the surface with the four (M4) screws provided .

4. Mount the antenna using the instructions provided with the antenna kit. Run the coaxial cable to the iM1000 mounting location. If necessary, cut off the access cable and install the cable connector.

iM1000-Data Modem

5. To assure compliance with United States FCC regulations on RF exposure, position the antenna in such a way to maintain a separation distance of at least 8 inches (20 cms) between the antenna and the body of any user and nearby person. Connect the antenna cable connector to the radio antenna connector located on the rear panel of the iM1000 (see ﬁgure 4).

6. Plug the power cable into the iM1000 power connector.

Figure 4. Connections to the iM1000 Rear Panel

Power Conﬁguration

To turn on the iM1000 moden, an ignition signal is required at the ignition connector. It can be supplied in two ways.

Switched Power Connection

When installed in a vehicle, the modem receiv es the ignition signal from the vehicle’s ignition switch.

NOTE

The modem operates only when the car switch is turned ON.

Hardware Installation

Antenna

PWR

iM1000

IGN

Pwr Cable FKN4878A

Ignition Cable

FKN4868A

Vehicle Battery

Car

Switch

Figure 5. Switched Power Connection

Perform the following steps to install the iM1000 modem in the vehicle.

1. Prepare a routing plan for the ignition cable after determining where the iM1000 is to be mounted.

2. Connect the free end of the ignition cable to the vehicle ignition switch, and the other end (with the plug) to the iM1000 ignition connector.

Continuous Power Connection

A power on plug is permanently plugged into the ignition connector. When the power is supplied to the iM1000 DC Power connector, the modem turns ON.

Antenna

PWR

FKN4878A

Power Source

iM1000

IGN

Figure 6. Continuous Power Connection

Power On Plug

FLN9400A

Data Cable Installation

Connect one side of the 9-pin cable (FKN4369A) to the iM1000 communication connector and the other side to the DTE. Since the iM1000 is a modem, it can be connected only to the DTE equipment, using a 9-pin to 9-pin cable.

iM1000-Data Modem

SETTING UP WINDOWS COMPONENTS

The Installation software automatically installs the packet data application on your IBM PC-compatible computer with Windows installed.

Windows must have Dial-Up Networking Version 1.3 or later and the TCP/ IP protocol installed.

NOTE

If your version of Dial-up Networking is earlier than Version 1.3, you can go to the Microsoft™ web site, www.microsoft.com, to get the upgrade.

• If Dial-Up Networking and the TCP/IP protocol are installed, skip this section and go to “Installation Instructions” on page 16.

• If you are not sure if they are installed, or if they are not installed, proceed with the rest of these instructions.

IMPORTANT

If your computer has a network card or a security program that prevents IP address changes, see your system administrator before attempting to install this program.

If your computer is connected to a network, be sure not to remove the existing network protocols during P ack et Data installation.

Verifying and Installing Dial-Up Networking

This section provides the procedure for setting up Dial-Up Networking on your Windows computer .

Make sure that your Windows installation media (CD) is available. You may be asked to insert it later in the installation procedure.

1. From your Windows desktop, double-click “My Computer”.

2. Double-click “Control Panel”.

3. Double-click “Add/Remove Programs”. The Add/Remove Programs

Properties window opens.

4. Click the Windows Setup tab.

Setting Up Windows Components

Figure 7. Add/Remove Programs - Windows Setup Window

5. Highlight “Communications” in the Components box.

6. Click “Details”. The Communications window opens.

iM1000-Data Modem

Figure 8. Communications Window

7. In the Communications window, perform the steps given in item (a.) or (b.) below:

a. If the selection box to the left of “Dial Up Networking” has a

check mark in it, click “Cancel” to close the window. Click “Cancel” again to close the Add/Remove Programs Properties window.

b. If the selection box to the left of “Dial Up Networking” does not

have a check mark in it, click the selection box to place a check mark in it. Click “OK” to close the window and then click “OK” again to close the Add/Remove Programs Properties window. Restart your computer.

8. Continue with “Verifying and Installing the TCP/IP Protocol” on page 13.

Setting Up Windows Components

Verifying and Installing the TCP/IP Protocol

Use this procedure to ensure that your computer has the TCP/IP protocol installed.

1. From the Control Panel on your desktop, double-click “Network”. The Network window opens.

the one illustrated .

Your screen might not look exactly like

Figure 9. Network Window

2. Scroll down the list to ﬁnd “TCP/IP Dial-Up Adapter”.

3. Do one of the following:

a. If you see “TCP/IP -> Dial-Up Adapter” in the list, click “OK”.

Skip this section and go to “Installation Instructions” on page 16.

b. If you do not see “TCP/IP -> Dial-Up Adapter” in the list, click

“Add”. The Select Network Component Type window opens.

iM1000-Data Modem

Figure 10. Select Network Component Type Window

4. Highlight “Protocol” then click “Add”. The Select Network Protocol window opens.

Figure 11. Select Network Protocol Window

5. Under Manufacturer, select “Microsoft”.

6. Under Network Protocol, select “TCP/IP”, then click “OK”. The TCP/IP Dial-Up Adapter appears in the list.

If the Dial-Up Adapter does not appear in the list, you do not have a Dial-Up Adapter installed. You can install one. Use the procedure for “Installing the Dial-Up Adapter” on page 15.

7. To close, click “OK”.

8. If the Dial-Up Networking adapter is installed, continue with “Installation Instructions” on page 16.

Setting Up Windows Components

Installing the Dial-Up Adapter

When you select “TCP/IP Protocol”, you are asked to select a network adapter. If you receive a messa ge that you do not have one installed, use the following procedure to install one. If you have a Dial-Up Adapter installed, skip this section and go to “Installation Instructions” on page 16.

Figure 12. Select Network Adapter Window

1. At the Select Network Adapter window, under Network Adapters, highlight “Dial-Up Adapter”.

2. Under Manufacturers, highlight “Microsoft”.

3. Click “OK”. The Select Network Component Type window opens.

Figure 13. Select Network Component Type Window

4. Highlight “Adapter” then click “Add”. The Select Network Adapters window opens.

5. To verify that the adapter was added, from the Control Panel, click Network. Look for “Dial-Up Adapter” on the Network Conﬁguration screen.

iM1000-Data Modem

INSTALLATION INSTRUCTIONS

This section provides information for connecting the data cable and installing the software.

NOTE

To install the Wireless Data Services software on a computer or hand-held device that does not have Windows installed, or if you do not have the installation disks, proceed to “Conﬁguring the modem for Packet Data— without the Disk” on page 71.

Connecting the Cable

Your computer and your modem can be turned on or turned off when you connect the cable.

To connect the data cable:

1. Connect the data cable to the accessory connector on your modem.

2. Attach the other end of the cable to a serial communication (COM) port on your computer or hand-held computing device.

3. Position the antenna of the radio product at least 8 inches (20cms) away from the body of any person when transmitting.

To remove the cable

1. Disconnect the data cable from your modem.

2. Disconnect the data cable from your computer.

Installation Instructions

Installing the Software

The Installation software enables packet data service.

IMPORTANT

During installation, if you receive a message that you do not have one or more of the required Windows components installed, see “Setting Up Windows Components” on page 10.

To install the modem wireless data software:

1. Turn on the power to your modem.

2. Turn on your computer and start Windows 95, Windows 98 or Windows NT.

3. Insert the Installation CD-ROM in your CD-ROM drive.

4. Select “Start”, then select “Run”.

5. Type

6. Click “OK”. The Setup progress window opens. After it closes, the

e:\setup (or substitute the correct drive letter).

Welcome window opens.

Take from figure 14 in Printed Book

Figure 14. Installation Welcome Window

7. Click “Next”. The User Information window opens.

iM1000-Data Modem

Figure 15. User Information Window

8. Enter your name and company, if it is not displayed.

9. Click “Next”. The Choose Destination Location window opens.

Figure 16. Choose Destination Location Window

10. Click “Next” to accept the default Destination Folder. The Select Program Folder window opens. “iDEN Data Modem Applet” is highlighted.

Installation Instructions

Figure 17. Select Program Folder Window

11. Click “Next” to accept the default Program Folder, iDEN Data Modem Applet.

The installation program starts. A status window opens while the ﬁles are copying.

After the ﬁles are copied, you can add a shortcut to your Windows desktop.

Figure 18. Add a Shortcut

12. Select “Yes” to add a shortcut.

13. Make sure your modem is connected and turned on before you continue the installation.

NOTE

To conﬁgure your system for Windows NT, proceed with Steps 14 through 41. For W indo ws 95 and W indo ws 98, skip to Step 42.

iM1000-Data Modem

Windows NT Installation Only (Steps 14 - 38)

14. For Windows NT, an information window opens with a message that wireless modems will be installed.

Figure 19. Begin Modem Installation

15. Click “OK”. The Installing New Modem window opens.

Figure 20. Modem Detect Window

16. If you do not want the system to take the time to search for a modem, click “Don’t detect my modem. I will select it from a list”.

17. Click “Next” to continue. The Modem Selection Window opens.

Installation Instructions

Figure 21. Modem Selection Window

18. Click “Have Disk”, then click “Next”. The Install From Disk window opens.

Figure 22. Install From Disk Window

19. Type the name of the drive that contains the CD.

20. Click Browse. The Locate File Window opens.

iM1000-Data Modem

Figure 23. Locate File Window

21. Highlight the “mdmiden” ﬁle.

22. Click “Open”. The Locate File window opens again.

23. Click “OK”. The Install New Modem window opens.

Figure 24. Install New Modem Window

24. Make sure “Motorola iDEN iX1000” is highlighted.

25. Click “Next”. The Port Selection Window opens.

Installation Instructions

Figure 25. Port Selection Window

26. Highlight the COM port to which your modem is to be connected and click “Next”. The Modem Installation Finish window opens.

Figure 26. Modem Installation Finish Window

27. Click “Finish”.

28. “Conﬁgure the Data Modem in RAS Manager Window” opens

Figure 27. Conﬁgure the Data Modem in RAS Manager Window

iM1000-Data Modem

29. Click “OK”. The Network Conﬁguration window opens.

Figure 28. Network Conﬁguration Window

30. Click “Services”. The Network Services Selection window opens

Figure 29. Network Services Selection Window

31. Highlight “Remote Access Service” and click “Properties”. The Remote Access Setup window opens.

Installation Instructions

Figure 30. RAS Access Setup Window

32. Click “Add”. The Add RAS Device window opens.

NOTE

If a modem is already inserted in the same COM port as the data-capable modem, click “Remove” to remov e it and then click “Add”.

Figure 31. Add RAS Devices Window

33. Make sure the COM port for your iX1000 modem is selected (COM1 in this example).

34. Click “OK”. The Remote Access Setup window now shows the added COM port. Click “Continue”.

35. Click “Close” on the Network Services Selection window.

iM1000-Data Modem

36. The Computer Restart window opens. Click “Yes”.

Figure 32. Computer Restart Window

37. When the Windows banner appears during the computer restart, “log on”.

38. The installation will automatically resume.

39. The ‘setup complete window” appears.

Setup Complete for

Windows NT

Figure 33. Windows NT, “Setup Complete” Window

40. At the Setup Complete window, to read the ReadMe ﬁle now, leave the check mark. To read it later, remove the check mark.

41. Click “Finish”. The iDEN Data Modem Applet window appears on your desktop.

Installation Instructions

Setup Complete for Windows 95 and Windows 98

Figure 34. Communication Setting Window

42. Click “ Auto Detect” and then click “ OK” .

Figure 35. Windows, “Setup Complete” Window

43. At the setup window choose ‘Yes, I want to restart my computer now” and click “Finish”

44. If you want to use the data cable and your computer to run applications,continue with “ Conﬁguring Your Modem” on page 28, otherwise installation is complete.

iM1000-Data Modem

CONFIGURING YOUR MODEM

The next step is to set up your computer and modem for packet data and circuit-switched data services.

Setting Up Your Computer and Modem for Packet Data Services

To set up your computer and modem for Packet Data Services, perform the following steps:

1. From your Windows desktop, double-click “My Computer”.

2. Double-click “Control Panel”. The Control Panel window opens.

Figure 36. Control Panel Window

3. Double-click “iX1000 Modem”. The Modem Conﬁguration Window opens

Configuring Your Modem

Figure 37. Modem Conﬁgurations Window

To Conﬁgure the PC/Laptop Proﬁle

1. Click “PC/Laptop Proﬁle”. The Conﬁguration Program-PC Proﬁle window opens with the Networking tab active.

Figure 38. PC/Laptop Networking Window

2. Enter the modem’s IP address, as provided by your iDEN carrier, if it is not already entered.

3. Enter information in the rest of the ﬁelds as provided by your iDEN carrier. Some of this information may already be entered.

iM1000-Data Modem

4. Click “modem”. The modem Settings window opens.

Figure 39. Modem Settings Window

5. Make sure the settings match those shown in Figure 39.

6. When you ﬁnish, click “Conﬁgure” to save your information. A window opens to indicate your modem is successfully conﬁgured.

7. Click “OK”. The Modem Conﬁgurations window reappears. Click “Exit”.

Configuring Your Modem

To Conﬁgure the Hayes Compatible Proﬁle

1. Click "Hayes Compatible Proﬁle". The Conﬁguration Program Hayes Proﬁle window opens with the Networking tab active.

Figure 40. Hayes Compatible Networking Window

NOTE

If Hayes Compatible Proﬁle is disabled you should ﬁrst change the services setup. See Modem’s Services setup on page 33.

2. Enter the modem’s IP address as provided by your iDEN carrier, if it is not already provided.

3. Enter information in the rest of the ﬁeld as provided by your iDEN carrier. Some of this information may already exist.

4. Click "modem". The modem Settings window opens

iM1000-Data Modem

Figure 41. Modem Settings Window

5. Make sure that the settings match those shown in Figure 40.

6. Click "Buffer Parameters". The Buffer Parameters window opens.

Figure 42. Buffer Parameters Window

Configuring Your Modem

7. Enter the buffer parameters for the Hayes Compatible Packet Data

service. When you ﬁnish, click "OK".

8. After you have entered all parameters, click "conﬁgure" to save your

information. A window opens to indicate that your modem is successfully conﬁgured.

9. Click "OK". The modem conﬁgurations window reappears. Click

"Exit".

Modem’s Services Setup

To change your modem’s service setup, perform the following steps:

1. From your Windows desktop, double-click "My Computer”.

2. Double-click "Control Panel”. The Control Panel window opens (See Figure 36).

3. Double-click "iX1000 Modem”. The Modem Conﬁgurations window opens (See Figure 37).

4. Click "Services Setup". The Services Setup window opens showing the current Services Setup.

Figure 43. Services Setup Window

5. Choose the required Services Setup. If you choose "Packet Data and Hayes Compatible Packet Data" do not forget to choose the default service.

6. Thereafter, click "Conﬁgure" to save your information. A window opens to indicate that your modem services setup has been conﬁgured successfully.

7. Click "OK". The Modem Conﬁgurations window reappears. Click "Exit".

iM1000-Data Modem

Verifying Modem Installation

To verify that your modem deﬁnition is installed:

1. From your Windows desktop, double-click “My Computer”.

2. Double-click “Control Panel” and then double-click “Modems”. The Modems Properties window opens.

3. Make sure the Motorola iDEN iX1000 modem is on the displayed list.

Figure 44. Modems Properties Window

4. If you have special dialing requirements, click “Dialing Properties”. The Dialing Properties window opens. Enter the appropriate information and click “OK”.

Configuring Your Modem

Figure 45. Dialing Properties Window

5. In the Modem Properties window, click “close” again.

6. Close the Control Panel window.

iM1000-Data Modem

Creating a Dial-Up Networking Connection in Windows

The setup program attempts to create the dial-up networking connection automatically. However, some versions of Windows 95 require that you create it manually. If you get such a message, use the following procedure.

If you do not have to create a dial-up networking connection, proceed to “Starting the Internet Connection” on page 45.

To create a packet data connection:

1. Be sure that your computer has Dial-Up Networking and TCP/IP installed. (For more information, see “Verifying and Installing DialUp Networking” on page 10 and “V erifying and Installing the TCP/IP Protocol” on page 13.)

2. From your Windows desktop, double-click “My Computer”.

Figure 46. My Computer

3. Double-click “Dial-Up Networking”. The Dial-Up Networking

window opens.

Figure 47. Dial-Up Networking Window

Configuring Your Modem

4. Double-click “Make New Connection”. The Make New Connection window opens.

Figure 48. Make New Connection Window

5. At “Type a name for the computer you are dialing”, type iDEN P acket Data Connection.

6. At “Select a modem”, if the Motorola iDEN modem does not appear, click the down arrow and select it.

7. Click “Next” to conﬁrm this selection. The Make New Connection window changes and now displays ﬁelds for entering the modem number.

Figure 49. Entering a Phone Number

8. At “Telephone number”, enter S=2.

9. Click “Next” to conﬁrm this selection.

S=2

iM1000-Data Modem

The next screen informs you that you successfully created a new DialUp Networking connection called “iDEN Packet Data Connection”, the same name you entered previously.

10. Click “Finish”. This procedure creates the iDEN Packet Data Connection icon in the Dial-Up Networking window.

Figure 50. iDEN Packet Data Connection Icon

11. Click (do not double-click) “iDEN Packet Data Connection” to highlight it. The Dial-Up Networking window opens.

Figure 51. Dial-Up Networking Window

12. From the pull-down menu, click “File”, then click “Properties”. The iDEN Packet Data Connection window opens.

Configuring Your Modem

Figure 52. iDEN Packet Data Connection Window

13. Click “Server Types”. The Server Types window opens.

Take figure 52 from printed book

Figure 53. Server Types Settings

iM1000-Data Modem

14. Make sure that the “Type of Dial-Up Server” is PPP :Windows 95, Windows NT 3.5, Internet.

15. Make sure that the selection box next to “TCP/IP” is checked. Remove the check marks from all other selection boxes.

To remove a check mark, click on it.

16. Click “TCP/IP Settings”. The TCP/IP Settings window opens.

Figure 54. TCP/IP Settings Window

Your iDEN carrier provides your Primary and Secondary DNS IP addresses.

17. Make sure that the selection button next to “Specify an IP address” is selected.

18. Enter the IP address for the modem.

19. Make sure that the selection button next to “Specify name server addresses” is selected.

20. Enter the Primary DNS IP address provided by your iDEN carrier.

21. (Optional) Check the selection box next to “Use IP Header Compression”.

22. Make sure that the selection box next to “Use default gateway on remote network” is checked.

23. Continue clicking “OK” to return to the Dial-Up Networking window, then close it.

Configuring Your Modem

Customize User Settings

You can customize some of the settings on your modem using the Conﬁguration Program.

IMPORTANT

Do not customize user settings unless you are instructed to do so by your carrier. You could damage your modem. However, you can “Change Passcode” at any time.

To customize settings on your modem, perform the following steps:

1. From your Windows desktop, double-click "My Computer".

2. Double-click "Control Panel". The Control Panel window opens (See

Figure 36).

3. Double-click "iX1000 Modem". The Modem Conﬁgurations window

opens (See Figure 37).

4. Click "User Settings". The User Settings window opens with the

Service tab active.

Figure 55. User Setting Service Window

iM1000-Data Modem

NOTE

Hereafter, you should proceed according to the speciﬁc option you would like to perform. See respective options given below:

To Change Service Key:

1. Enter your passcode in the Change Service Key section.

2. Click "Change Key". The "Are you sure?" window opens.

3. Click "Yes" to conﬁrm.

4. After a while, the new service key is displayed. Tell your carrier what

is the new Service Key.

5. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

To Reset the Service Key:

1. Enter your passcode in the Change Service Key section.

2. Click "Reset Key". The "Are you sure?" window opens.

3. Click "Yes" to conﬁrm.

4. A window is opened to indicate that the "Reset Service Key" has been

performed successfully. Click "OK".

5. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

To perform a Master Reset:

1. Enter your passcode in the Master Reset section.

2. Click "Master Reset". The "Are you sure?" window opens.

3. Click "Yes" to conﬁrm.

4. Your modem is powered off. A window opens to indicate that the

"Master Reset" has been performed successfully. Click "OK".

5. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

Configuring Your Modem

To select Alternate Numeric Assignment Module (NAM):

1. Click "Provider". The Provider window opens.

Figure 56. User Setting Provider Window

1. Select the requested NAM in the NAM section.

2. Click "OK" to conﬁrm. .

3. A window opens to indicate that you have selected a new NAM.

4. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

To Edit the Network Number List:

NOTE

The program conﬁgures the complete test. The conﬁguration can take place only under the following conditions:

1. No entries in the list have a "unprogrammed" network type.

2. Each entry with a “programmed SPC" type has a SPC in the range of 1 - 65535.

iM1000-Data Modem

1. Edit the pre-programmed network number list and select roaming options.

2. Click "OK" to conﬁrm.

3. A window opens to indicate that the network number list is

successfully conﬁgured.

4. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

To Change Your Secret Four-Digit Passcode:

1. Click "General". The General window opens.

Figure 57. User Settings General Window

2. Enter your old passcode.

3. Enter the new passcode and rewrite it.

4. Click "OK". An "Are you sure?" window opens.

5. Click "Yes" to conﬁrm.

6. A window is opened to indicate that your passcode has been changed.

Click "OK".

7. Click "Close". The Modem Conﬁgurations window reappears. Click

"Exit".

Starting the Internet Connection

STARTING THE INTERNET CONNECTION

There are two ways that you can connect to the Internet with an iDEN modem: packet data and circuit-switched data.

• Packet Data—uses an IP address rather than a modem number.

• Circuit-Switched Data—uses a data modem number.

Connecting with Packet Data Services

When a packet-data connection is active, your Internet service provider is your iDEN carrier.

If you have not connected the data cable to the computer and your modem, do so now. If you need instructions, see “This section provides information for connecting the data cable and installing the software.” on page 16.

Figure 58. iX1000 Packet Data Service Icon

1. From your Windows desktop, double-click “iX1000 Packet Data Service”. The Dialer window opens.

If you do not have this icon on your desktop, click Start > Programs >

iDEN Data Modem applet > Status Program.

iM1000-Data Modem

Figure 59. Dialer Window

2. Click “Connect”. As the connection starts, you will see the following

messages:

ONNECTING

CONNECTED SUCCESSFULLY

After You Are Connected to the Internet

The LED located on the front panel of the modem ﬂashes green to indicate that your modem is packet-data registered.

Your Computer

• To display the below window, click the “Packet Data Connection” icon

located on the “Modem Status Icon on theTaskbar” (see Figure 62). This window will provide you the current connection baud rate, duration, bytes received, and bytes sent.

Figure 60. Packet Data Connection Window

Starting the Internet Connection

You can end your Packet Data connection by clicking “Disconnect”.

• Displays the “iDEN Packet Data Service” window, which provides a convenient picture of your modem’s current signal strength.

Figure 61. iDEN Status Window

You can view the expanded status box by clic king “Mode” then “Advanced”. For more information about the iDEN status window, see “Using the iDEN

Packet Data Service Window” on page 48.

• Displays a modem icon on the Taskbar. You can open the status box by

clicking on the modem icon.

Figure 62. Modem Status Icon on the Taskbar

If You Lose Y our Connection

If you lose your connection, you will see the following message:

Figure 63. Reestablish Connection

To re-establish your connection, click “Reconnect”.

iM1000-Data Modem

When You Are Connected

When your iDEN modem is connected to your computer with the data cable, and your packet data modem is selected, you are Packet Data Registered even if you are not actively transmitting data.

After you send data, the packet data transfers take place during times when the iDEN network is not busy . This oper ation is lik e sending a letter through the post ofﬁce. You do not have simultaneous contact with the addressee.

Your PC displays a ﬂoppy disk icon, indicating that your modem is ready to make packet data calls.

Using the iDEN Packet Data Service Window

The iDEN Packet Data Service window on your computer screen informs you of the current status of your modem during a packet data connection.

You can turn this option on and off. It is not required to use packet data services.

• Normal mode provides signal strength and the number of kilobytes sent and received for the current packet data session.

• Advanced mode displays technical information about iDEN carrier, signal strength, and the number of kilobytes sent and received for the current packet data session.

If the computer cannot connect with the modem, your computer will display an error message

NOTE

If the iDEN Packet Data Service window is not on your computer screen, you can open it by double-clicking the modem icon on the Windows 95, Windows 98, or Windows NT T askbar.

Starting the Internet Connection

Normal Mode

Normal mode indicates that communication with your iDEN modem has started. A status message is displayed with the appropriate indicators

The following table describes the indicators that appear in Normal mode.

Table 2: iDEN Communication Indicators

Indicator Description

Signal Strength This indicator displays six bars

when the signal is strongest.

For more information, click your right mouse button in the status window where the indicators reside, and make a selection from the pop-up menu. The menu choices are:

Advanced Provides technical information about your

Help Click to get help for iDEN Packet Data Service

About Click to get product information, such as

Disconnect & Exit

carrier and signal strength. Normally, you would not need to view this information.

window .

manufacturer, software name and version, copyright and licensing information.

Click to disconnect and exit the program.

iM1000-Data Modem

Advanced Mode

To open the Advanced Mode window:

1. From the Normal mode window, click “Mode”.

2. Click “Advanced”. The Advanced Mode window opens.

Figure 64. iDEN Status Window - Advanced

The following information is displayed:

Carrier No.

Color Code

SQE The decimal value for the Signal Quality

RSSI The value that represents the signal strength

Advanced mode also has a pop-up menu. To access the pop-up menu, click your right mouse button in the status window.

The menu choices are:

Normal Click to view the basic information for your

Help Click to get help for the status window panel. About Click to get product information, such as

Disconnect & Exit

If you see the following status message:

CANNOT COMMUNICATE WITH MODEM...

the computer does not recognize the IP address of the modem. If the IP address conﬂicts with the one given to you by your iDEN carrier, run the conﬁguration program to synchronize the IP addresses. See “Conﬁguring Your Modem” on page 28.

The hexadecimal equivalent for the carrier number of a cell

The hexadecimal value for the carrier color code

Estimate in decibels (dB)

power received in dBm units.

modem.

manufacturer, software name and version, copyright and licensing information.

Click to disconnect and exit the program.

Starting the Internet Connection

Running Applications over Packet Data

You can run any standard TCP/IP application during a packet data session. To start a packet-data session, double-click the iX1000 Packet Data Service

icon.

NOTE

When a packet-data session is active, your service provider is your iDEN carrier and not an Internet service provider.

This means that any software speciﬁcally conﬁgured for use with other service providers may be required to be reconﬁgured for use with your iDEN carrier.

Ending a Packet Data Call

To end a packet data call:

Figure 65. iDEN Status Window

• If the status window is open, click the button mark ed X at the upper right corner of the iDEN Status window. This disconnects your modem from the network and closes the status window.

• If the status window is closed, click the modem icon on your desktop taskbar to open the status window. Then click the X at the upper right corner of the iDEN Status window.

iM1000-Data Modem

Connecting to the Internet via Circuit-Switched Data

Circuit-switched data communications use AT commands, which are issued by your computer to your modem or, during fax transmissions to the modem at the other end of the connection.

AT commands refer to Hayes®-compatible modem commands.

Make sure you have a Motorola iDEN data-enabled modem deﬁnition installed. For more information, see “Conﬁguring Your Modem” on page 28.

To make a circuit-switched data connection:

1. From your Windows 95, desktop, double-click “My Computer”.

Figure 66. My Computer Window

2. Double-click “Dial-Up Networking”. The Dial-Up Networking

window opens.

Figure 67. Dial-Up Networking Window

Starting the Internet Connection

3. Double-click “Make New Connection”. The Make New Connection

window opens.

Figure 68. Make New Connection Window

4. At “Select a modem”, select the name of the Motorola iDEN modem.

5. Click “Next”. Follow the instructions for your Internet Service

Provider (ISP).

Your ISP is not your iDEN carrier.

6. Wait for the connection with your ISP to be established.

7. Start your application software (such as, Netscape

Microsoft

™

Internet Explorer).

Navigator™ or

iM1000-Data Modem

DATA INFORMATION

If you need the following information:

• The total number of kilobytes that were sent and received during your packet data communications (since the last time that you reset the TX/ RX Kbytes counter).

• Your Circuit switched Data number.

• The baud rate setting for your modem.

Carry out the following steps:

1. From your Windows desktop, double-click “iX1000 Packet Data

Service”. The Dialer window opens.

If you do not have this icon on your desktop, click Start, Programs, iDEN Data Modem applet, Status Program.

Figure 69. Dialer Window

Data Information

2. Click “Information”. The “Data Information” window will open

showing the TX/RX kilobytes counter, Circuit data number, and the baud rate setting for the modem

Figure 70. Data Information Window

3. This window allows you to make some settings, as follows:

o reset the TX/RX Kbytes counter:

1. Click the "Reset Counter" button. The “Are you sure?” window opens

2. Click “Yes” to indicate the reset of the Tx/Rx kbytes counter.

To save your circuit-switched data number:

1. Enter the Circuit data number in the appropriate ﬁeld.

2. Click the "Set" button. A window opens to indicate that the circuit-

switched data number was saved in the modem.

3. Click “Ok”.

To change the baud rate setting for your modem:

1. Choose the required baud rate.

2. Click "OK" button. A window opens to indicate that the modem’s baud

rate was changed.

3. Click “Ok”.

4. Change the baud rate settings in your computer.

iM1000-Data Modem

If you Change the Baud Rate Setting of Your Modem

There is a baud rate setting for your computer and a baud rate setting for your modem. If you change the baud rate setting for your modem (to a different value than "auto") then you MUST change the baud rate setting for your computer in two locations (as speciﬁed below). Otherwise, your computer might have a problem connecting to the modem.

How to Change "Motorola iDEN iX1000 Modem Baud Rate Setting"

For Windows NT/95/98

1. From your Windows desktop double-click “My Computer”

2. Double-click “Control Panel”. The Control Panel window opens.

3. Double-click “Modem”. The Modem window opens

4. Select Motorola iDEN iX1000 and click Properties.

5. From the Maximum speed list box, select the new baud rate.

How to Change the "iDEN Packet Data Connection Dial-up Networking Baud Rate Setting"

For Windows NT

1. From your Windows desktop double-click “My Computer”

2. Double-click “Dial-up Networking”. The Dial-up Networking window

opens.

3. Select the “iDEN Packet Data Connection” in the Phone Book entry to

dial.

4. Click More -> Edit entry and modem properties.

5. On the Basic property page, click Conﬁgure.

6. From the Initial speed (bps) list box, select the new baud rate.

For Windows 95/98

1. From your Windows desktop double-click “My Computer”

2. Double-click “Dial-up Networking”. The Dial-up Networking window

opens.

3. Move the cursor to the “iDEN Packet Data Connection” and click the right

mouse button.

4. The pop-up menu appears. Select Properties.

5. The Property Page window appears. Select “General” and click

“Conﬁgure” to open the Maximum speed list box.

6. Select the new baud rate.

Data Information

How to Use Hayes Compatible Packet Data Mode

To use iX1000 data modem in the Hayes Compatible Packet Data mode (circuit data AT command interface and packet data over the air), the user has to carry out the following steps:

NOTE

To check steps 2-7, use Hyper terminal (AT Command)

1. Use modem wireless data software to initialize the packet data

parameters (IP address etc.) in your modem and set-up Hayes compatible proﬁle (see “To conﬁgure Hayes compatible proﬁle” on page 31”.

2. Load Hayes compatible user proﬁle (use “ATZ number” AT command,

where number can be 0, 1, or 2

This command causes the modem to set all parameters and S-registers to the Hayes compatible packet data mode.

3. T o instruct the DCE to originate a call, send

ATD <IP_address>..<port _number> or ATD <IP_address>,,<port_number>

<IP_Address> format is number.number.number.number or number,number,number,number, where 1<number<255

<port_number> is optional, where 1<port_number< 65535

4. The DCE will respond (like in circuit data) "Connect <baud rate>"

5. Continue to work. Transmit and receive data from the other side.

6. To disconnect and get to command mode type +++.

7. After the "OK" type ATH to hangup.

)

NOTE

To check that the right proﬁle is used, use AT+WS45 and AT+WS46 :

Query : AT+WS45? Answer : 0 Query : AT+WS46? Answer : 24

iM1000-Data Modem

FAX SERVICES

You can send and receive faxes using your existing Class 2-compatible communications software.

You will not hear a dial tone during dialing operations.

NOTE

Before starting your communication software, see “Conﬁguring Communications Software” on page 60.

Sending Faxes

To send a fax message:

1. Connect your modem to the computer and make sure that both are

turned on.

2. Start your fax communication software.

3. Dial the desired phone number.

Use the standard procedure for your communication software or choose the number from a dialing directory.

4. After the connection is established, send the fax message. If you

desire to attach a cover sheet, follow the instructions that came with your communication software.

Receiving Faxes

To receive a fax message:

1. Follow the instructions in steps 1 and 2 given in “Sending Faxes”.

2. Use the AT command to set your modem to “Auto Answer”

3. While the entire fax message is transmitting, the message,

IN PROGRESS, displays.

4. View the fax on your computer screen.

Use the standard procedure for viewing and printing faxes provided by your communication software.

DATA CALL

TTY Operation

TTY OPERATION

TTY operation provides assistance to hearing-impaired users. Your computer screen and keyboard replace the standard TTY device that

you use with a telephone. Simply connect your data-enabled modem to a computer with a standard data cable (FKN4369A).

To use TTY mode:

• Conﬁgure the modem.

• Be sure HyperTerminal is installed in Windows 95, Windows 98, or Windows NT on your computer. For more information, see “Setting HyperTerminal” on page 69.

Before You Make a TTY Call

1. Connect the data cable to your data-enabled modem, as follows:

a. Plug the cable into the accessory connector on the modem. b. Attach the other end of the cable to a serial communication

(COM) port on your computer.

2. Make an internet connection by following the instructions for

“Connecting to the Internet via Circuit-Switched Data” on page 52.

3. Return to this page and follow the instructions in “Making a TTY

Call”.

Making a TTY Call

1. Double-click the icon that you created in the HyperTerminal setup.

The HyperTerminal window opens.

2. At the ﬂashing cursor inside the HyperTerminal window, type ATZ0

(atz zero) then press Enter. You will see the message “OK”.

3. Type AT+CBST=129 then press Enter. You will see the message,

“Ok”.

4. Type ATD followed by the modem number in the following format:

ATD###-####. You are now in TTY mode.

NOTE

Be sure to place your call to a TTY-speciﬁc modem number. For assistance contact Motorola at 1-877-483-2840.

iM1000-Data Modem

RELATED SOFTWARE

This section provides information about:

• Online service software

• Conﬁguring communication software

Online Service Software

Online service software is distributed by an Internet Service Pro vider (ISP), a fee-based online subscription service, such as IBM

AOL

, or Prodigy®.

To connect to an online service with online service software:

1. Install the software provided by your online service.

2. Connect your modem to the computer and make sure both are turned

on.

3. Start your online software.

For instructions, see the information that came with your online service software.

4. When your computer displays the message,

network and start using the online service.

Internet Access,

CONNECT, log on to the

Conﬁguring Communications Software

For achieving peak operating efﬁciency with your modem during circuitswitched data use, conﬁgure your communication software according to the instructions provided below. Note that these instructions are applicationspeciﬁc.

PROCOMM PLUS for Windows 4.0

Before you install PROCOMM PLUS, modify the “pw2.ini” ﬁle in the Windows directory and type the following lines under “[options]”:

faxlockedrate=19200 fbor=12T

To conﬁgure for data modem:

1. In your communication software, select “Setup” on the menu bar , then

select “Setup...” The Current Setup window opens.

2. Click the “Data Modem/Connection” icon.

a. Select “Connection Setup”.

(1) Set the default baud rate to 19200. (2) From the Selected Port listing, choose the port to which the

modem is connected. (3) Click the selection box next to “Use Hardware Flow Control”. (4) Select “Install New Modem or Connection” then select

“Generic Hayes-Compatible 2400 (no fax)”.

Related Software

b. Select “Data Modem Commands”.

(1) Select “Advanced”. (2) Type &K3 S7=60 at the end of the existing initialization

command.

c. Select “Connect Messages”.

(1) Turn off Autobaud Detect and set Locked Baud to 19.2 K.

(Autobaud is only supported for serial speeds of 300, 1200,

2400, 4800, 9600, 19200, or 38400 baud.)

(2) Set “Auto”.

3. Click the “Port Settings” icon and conﬁgure the settings as follows: Baud Rate = 19200

Parity = None Stop Bits = 1 Data Bits = 8 Duplex = Full Software Flow Control (Xon/Xoff) = Off

4. Click the “Transfer Protocol” icon. For ZMODEM transfers, conﬁ gure

the settings as follows:

Transmit Method = 4K-Window Error Detection = 32-bit CRC

5. Save the current connection.

6. Click the “Fax Connection” icon.

a. Select “Install New Fax/Modem”.

(1) Select “Generic Class 2 Fax, 2400 Data Modem”. (2) Select the appropriate port.

b. Conﬁgure other settings as follows:

Flow Control = Hardware Fax Class = Class 2 Maximum Transmit Rate = 9600 Maximum Receive Rate = 9600

c. Type AT&K3 S7=60 to the existing initialization command. d. Save your settings.

iM1000-Data Modem

TROUBLESHOOTING

If you have a problem while setting up and using your modem for data calls, read the symptoms and troubleshooting tips provided in the following table. If the system responds with an error message, refer to “Error Messages” on page 64.

Note that the response time for a wireless data call is slower than that for a wireline (normal) data call.

Table 3: Identifying Symptoms

Symptom T roubleshooting Tips

Your modem does not respond to AT commands.

Computer screen appears distorted.

No characters are displayed on the computer screen.

The modem does not auto-answer incoming data calls (not default operation).

Make sure that:

• The modem is powered on.

• The cable is properly connected to the modem.

• The cable is connected to the correct port and that this is the same port speciﬁed for use in your communication software.

• The modem is set to the same baud rate as that speciﬁed in your communication software.

Turn off Auto Baud by activating AT+IPR command. Make sure that the baud rate setting in your software matches the baud rate setting on the modem.

Turn on Local Echo by activating the ATE1 command. See Communications Software

Make sure that the S0 register contains a value other than 0 (zero) by issuing an AT&V command. You can also e xplicitly set

ATS0= mode where and 255.

“Conﬁguring

” on page 60.

from the software’s command

is any number between 1

NO CARRIER

The message display when the modem attempts data calls.

Make sure that the S7 register contains a value greater than or equal to 60 by issuing an AT&V command or by explicitly

setting ATS7= between 1 and 255.

where x is any number

Troubleshooting

Table 3: Identifying Symptoms

Symptom T roubleshooting Tips

Received data is unrecognizable.

Data is intermittently lost.

The modem does not respond to a hang-up command from the software’s command mode.

Modem seems to respond slowly than usual and/or drops con- nections occasionally.

Software reports various modem initialization errors when it attempts fax calls.

Make sure that ﬂow control is set to RTS/ CTS (that is, hardware ﬂow control is enabled) in the communication software

and set to &K3. See Communications Software

Make sure that ﬂow control is set to RTS/ CTS (that is, hardware ﬂow control is enabled) in the communication software

and set to &K3. See Communications Software

Make sure that:

• Drop DTR on Hang-Up is enabled in the communication software.

• The hang-up string setting is

Check the signal strength icon to be sure the signal is not weak.

Make sure that:

• The modem is switched on.

• The cable is connected properly.

• The cable is connected to the correct port and that this is the same port speciﬁed for use in your communication software.

• You are subscribed to the Data feature with your iDEN carrier.

• The baud setting on the modem matches the baud setting in your software.

• A generic Class 2 fax/modem is selected in the communication software.

• The computer port’s baud rate is locked at the recommended 19200 setting as speciﬁed in the installation instructions.

• The RTS/CTS ﬂow control is enabled in the fax application and set to &K3.

“Conﬁguring

“on page 60.

“Conﬁguring

“on page 60.

“+++ATH“.

Images transmitted/ received are of poor quality

Ensure that the RTS/CTS ﬂow control is enabled in the communication software

and set to &K3. See Communications Software

“Conﬁguring

“on page 60.

iM1000-Data Modem

Error Messages

While making or receiving data calls, you might receive error messages on your modem display or on the computer screen. Refer to the following list before contacting your carrier.

Table 4: Error Messages

Message Explanation

In the Software Application

BUSY

ERROR

MODEM INITIALIZATION FAILED OR EQUIVALENT

ERROR MESSAGE

NO CARRIER

The number that you called is busy; the modem is ready for another command.

Try again later. The command was not recognized, the

command line maximum length was exceeded, an invalid parameter value was entered, or there is another problem with the command line. The modem is ready for another command.

Make sure that the command (and parameters) that you issued are valid.

Your communication software assumes that Auto Baud is supported by the modem.

Make sure that:

• You are using one of the communication packages listed in Communications Software page 60.

• If Autobaud is turned on in the software, it requires being turned on in the programming menu of your modem.

Your connection was terminated, or an attempt to establish the connection failed.

Try your call again or contact your iDEN carrier.

“Conﬁguring

“on

NO DIALTONE

Cannot gain access to the network; the modem is ready for another command.

You might not have subscribed to the Data service. If you have a valid subscription and are not able to access the system, contact your iDEN carrier.

Troubleshooting

Fatal Errors

When the LED indicator alternates between red and green it means that a fatal error has been detected during power-up.

You may be requested by your carrier to get some more information about the error as follows:

1. Power-down the modem.

2. From your windows desktop double-click “My Computer”.

3. Double-click “Control Panel”. The Control Panel window opens.

4. Double-click “ iX1000 Modem”. The “Communication setting window opens.

Figure 71. Communication Settings Window

5. Click “Self-Test”. The “Self-Test” window opens.

iM1000-Data Modem

Figure 72. Self-Test Window

6. Choose the COM Port modem connection and click OK.

7. Wait for the message display notifying you to power-up the modem.

8. Power-up the modem and click OK.

9. The self-test results will be displayed after a few seconds.

Customer Support

CUSTOMER SUPPORT

For technical support, contact your iDEN carrier . Before you call, ha v e your subscription number available and make a note of the exact problems and

error messages you encountered.

Additional information for iDEN Wireless Data Services can be found on the Motorola iDEN web site at: http://www.mot.com/iDEN

NOTE

iM1000-Data Modem

ACCESSORIES

Table 5: Accessories Table

Kit Number Model Description

ANTENNAS HAF9067A

FAD5524A RAF4136AMM C

ABLES

FKN4878A FKN4868A FKN4369A FKN4803A P

LUGS

FLN9400A FLN9401A FLN9402A

Mobile Roof Mount Antenna Mobile Window Antenna Magnetic Antenna

Power Cable Ignition Cable Data Cable (10 feet) Internal RF Cable

Power-On Plug SB9000 Plug Programming Plug

Appendix

APPENDIX For Advanced Users

If you are an experienced user, refer to this section for:

• Setting HyperTerminal

• Installing packet data without the disk

• Using AT commands and S-Registers

Setting HyperTerminal

To enter AT commands, you must set HyperTerminal.

NOTE

If, during this procedure, you cannot ﬁnd the HyperT erminal ﬁle in the Accessories folder, search for it as follows:

1. From the taskbar on your Windows 95, Windows 98, or Windows NT desktop, select “Start”.

2. Select “Find”.

3. Select “Files or Folders” and search for the ﬁle name

“hypertrm.exe”.

If a search does not ﬁnd the ﬁle, you can install it from your Windows 95, Windows 98, or Windows NT installation disks. Then repeat the procedure for Setting HyperTerminal described below.

To set HyperTerminal:

1. From the taskbar on your Windows 95, Windows 98, or Windows NT desktop, select “Start”.

2. Select “Programs”.

3. Select “Accessories”.

4. Select “HyperTerminal”.

5. Double-click “Hypertrm.exe”. The New Connection - HyperTerminal

window opens, displaying the Connection Description dialog box.

6. Enter a name for your connection. For example, if you are using

COM1, enter “Communication to COM1.”

7. Select an icon to display with the name.

8. Click “OK”. The modem Number dialog box opens, displaying the

icon that you created above.

iM1000-Data Modem

Figure 73. Modem Number Dialog Box

9. In the Connect using ﬁeld, select the name of the Motorola iDEN

iX1000 modem.

10. Click “OK”. The Connect window opens.

Figure 74. Connect Window

11. Click “Dial”.

12. When your call is complete, click “Yes” to save and close the session or click “No” to close the session without saving it.

13. When you ﬁnish, click “OK”.

Appendix

Conﬁguring the modem for Packet Data— without the Disk

If you installed the packet data software on Windows 95, Windows 98, or Windows NT with the disk, skip this section.

You can conﬁgure your modem for iDEN packet data services manually (that is, without the installation program) for an IBM PC-compatible computer, an Apple device.

Installation Requirements

• An iDEN data modem

• A data cable (PC-compatible or Macintosh)

• An IBM PC-compatible or Macintosh computer, or a hand-held device

with an RS232C serial port

• An active account with your iDEN carrier

• Communication software

If you have been using a wireline modem with your software application, make sure that the serial (COM) port that you speciﬁed in your communication software is the same port to which the modem is connected.

Installing Dial-Up Networking

 Macintosh computer, or a hand-held computing

This section provides the procedure for setting up Dial-Up Networking on your Windows 95, Windows 98, or Windows NT computer.

Make sure that your Windows 95, Windows 98, or Windows NT installation media (CD-ROM or disks) is available. You may be asked to insert the CDROM or ﬂoppy disk later in the installation procedure.

1. From the Control Panel, double-click “Add/Remove Programs”. The Add/Remove Programs Properties window opens.

2. Select the “Windows Setup” tab.

3. Highlight “Communications” in the Components box.

4. Click “Details”. The Communications dialog box opens.

5. In the Communications dialog box:

a. Make sure that the selection box to the left of “Dial Up

Networking” has a check mark in it.

b. Make sure that the selection box to the left of “HyperTerminal”

has a check mark in it.

c. Click “OK” to close the dialog box, then click “OK” again.

6. Restart your computer.

7. Continue with deﬁning your dial-up networking connection.

iM1000-Data Modem

Establishing Communication

To set up your iDEN modem for packet data services using AT commands, you must ﬁrst establish basic communication with the modem function of the modem.

Software Connections

After you establish the hardware connections, you must run a terminal software program on your computer . The terminal program provides simple communication through the computer serial port.

To test the connection,

1. Type ATi4 in the Terminal Window.

2. Press Enter. You should see one of the following messages:

MOTOROLA, IDEN

- or -

MOTOROLA, IDEN

If the Connection Fails

If the message, OK, or the message, 0, does not display when you issue the AT command, check the connections and try again. Make sure that:

The modem is powered on.

√

The cable is connected according to the instructions in

√

“This section provides information for connecting the data cable and installing the software.” on page 16.

The serial (COM) port on the computer, to which the cable

√

is connected, is the same as the serial port speciﬁed in your communication software.

The communication program that you are using is listed in

√

“Conﬁguring Communications Software”page 60. The software is conﬁgured according to the procedure

√

described in this section.

If, after taking the above measures, the connection continues to fail, see “Troubleshooting” on page 62.

Appendix

Conﬁguring Port and Dial Settings

If you are installing data modem on a computer or hand-held device that does not use Windows 95, Windows 98, or Windows NT, conﬁgure your port and dial settings, as follows:

Baud rate=19200 Data bits=8 Stop bits=1 Parity=None Duplex=Full Dial Method=Tone Flow Control=Hardware Data Initialization String=AT&K3

If the hardware ﬂow control is not supported, set the Data Initialization String to AT&K4.

Conﬁguring the Modem with AT Commands

If you are not using the Installation disk, conﬁgure your AT command set using the following guidelines.

Enter the command indicated next to Command Syntax.

NOTE

DCE refers to the modem on your iDEN modem. DTE refers to your computer or hand-held computing

device.

Restore Factory Defaults

First, restore the current values to their factory default values. This will ensure a clean start for the rest of the conﬁguration.

AT Command Restore Factory-Default Conﬁguration Command Syntax AT&F Expected Return Code(s) OK

iM1000-Data Modem

Activate DTR Monitoring

By factory default, the DCE does not monitor the DTR line of the DTE/ DCE physical connection. Many communications programs use the DTR line to terminate ongoing PPP/SLIP sessions. Therefore, you must activate DTR monitoring in the DCE.

AT Command DTR Behavior Command Syntax AT&D2 Expected Return Code(s) OK

Activate DCD Management

By factory default, the wireless modem keeps the Data Carrier Detect (DCD) line of the computer-to-modem physical connection active at all times. Some communications programs monitor this line to determine the status of the connection. To promote compatibility with these programs, enable DCD management in the modem.

AT Command DCD Behavior Command Syntax AT&C1 Expected Return Code(s) OK

Set the Computer’s IP Address

You must inform the modem of the computer IP address to establish a SLIP or PPP connection between the modem and the computer. The following example uses the IP address 173.56.1.1. Substitute this value with the address supplied by your system administrator or service provider.

AT Command Computer IP Address Command Syntax

Expected Return Code(s) OK

AT+WPNEI=

Ò173.56.1.1”,0,0,0

Appendix

Select iDEN Packet Wireless Data

The iDEN modem is capable of supporting multiple wireless data formats; therefore, you must select the desired data service.

AT Command Select WDS-side stack Command Syntax AT+WS46=24 Expected Return Code(s) OK

Select SLIP or PPP

When iDEN Packet Data services are active, a SLIP or PPP connection is established between the computer and the modem. (The SLIP/PPP connection does NOT take place on the over-the-air interface.) By default, the modem attempts to establish a PPP connection. To establish a SLIP connection, you must specify this request.

Although the following chart displays the SLIP and the PPP selection commands, you may skip SLIP if you choose PPP.

AT Command Select computer-side stack Command Syntax PPP AT+WS45=4

SLIP AT+WS45=3

Expected Return Code(s) OK

Mobile IP Activation

The iDEN Data Implementation makes use of Mobile IP to manage a truly mobile computer. You may use a Mobile IP stack on the computer or use the Mobile IP stack built into the modem.

By default, the modem is conﬁgured to work with a third-party stack. If you desire this mode of operation, skip ahead to “Conﬁgure Encryption Settings” on page 77.

Otherwise, you must activate the Mobile Node functionality within the modem, as well as several other conﬁguration and security-related parameters.

AT Command Modem Mobile IP Control Command Syntax Activate AT+WV300=1

Deactivate AT+WV300=0

Expected Return Code(s) OK

iM1000-Data Modem

Mobile IP Home Agent Address

You must specify the IP address of the Home Agent. The follo wing e xample uses the IP address 173.56.1.2. Substitute this value with the address supplied by your system administrator or service provider.

AT Command MIP Home Agent Address Command Syntax

Expected Return Code(s) OK

AT+WV305=

Ò173.56.1.2”

Mobile IP Authentication Key

The Mobile IP Authentication Key is used as a PIN number to validate your Mobile IP connection with the Home Agent.

The following example uses the Authentication Key “ABC123”. Substitute this value with the one supplied by your system administrator or service provider.

Be sure to place quotation marks around the Authentication Key name.

AT Command MIP Authentication Key Command Syntax

Expected Return Code(s) OK

AT+WV301=

ÒABC123Ó

Mobile IP Security Parameter Index (SPI)

The SPI is similar to the Authentication Key in that the modem and the Home Agent must have identical values registered for the computer.

The following example uses the SPI 256. Substitute this value with the SPI supplied by your system administrator or service provider.

AT Command MIP Security Parameter Index Command Syntax AT+WV309=256 Expected Return Code(s) OK

Appendix

Mobile Node IP Preﬁx Length

The preﬁx length of an IP address is the number of contiguous (adjoining) bits that make up the network preﬁx of that IP address. This command sets the preﬁx length of the computer’s IP address (see “Set the Computer’s IP Address” on page 74).

The following example uses the Preﬁx Length 2. Substitute this value with the Preﬁx Length supplied by your system administrator or service provider .

AT Command Mobile Node IP Preﬁx Length Command Syntax AT+WV311=2 Expected Return Code(s) OK

Conﬁgure Encryption Settings

Data Encryption allows you to send and receive sensitive information without allowing others to electronically eavesdrop on your data transmissions. Although network performance might be adversely affected by the activation of data encryption, its use is recommended if you are connecting to secure networks.

Note that this encryption setting is independent of encryption offered by applications such as Netscape.

Data Encryption is disabled by default. If you do not want to use the data encryption feature, skip ahead to “Saving

Your AT Settings” on page 78. If you want to use data encryption, you must specify the request as

negotiable or not negotiable.

• If the encryption request is not negotiable and the network is not able to

grant the request (for whatever reason) for encryption, your connection will be terminated.

• If the encryption request is negotiable and encryption is not available in

the network, the connection will be maintained in a non-encrypted state. You also have the option to specify an Encryption Key Size. The following example uses the Encryption K e y Size 40. You can substitute

this value with any value within the allowed range of 40 to 64.

AT Command Network Air-Link Encryption Command

Syntax

Expected Return Code(s)

No Encryption AT+WV308=0,0,40 Negotiable AT+WV308=1,0,40 Not Negotiable AT+WV308=1,1,40 OK

Header Compression

iM1000-Data Modem

Use this command to disable header compression.

This command enables or disables TCP header compression options. Some DTE-Side Stacks (such as PPP) will negotiate local header compression independently from this setting.

Action AT+ws182=<header compression> Query AT+ws182?

+WS182

Range AT+ws182=? Parameter Values: 0 Over-the-air and local header

compression enabled 1 Over-the-air header compression enabled 2 Local header compression enabled 3 Header compression disabled

Saving Your A T Settings

Your modem is now properly set up for typical iDEN Wireless Data Services use. These settings, however, are stored only in the modem’s Random Access Memory (RAM). If the modem is turned off, the settings will be lost. The next step, then, is to save the settings in the modem’s nonvolatile memory.

Like many other modems, the iDEN modem is capable of storing more than one personality, or image, into non-volatile memory. Each image can then be read, altered, and saved without changing the contents of the others. The iDEN modem has three images.

By default, the ﬁrst image is loaded when the modem is powered on. It might seem logical to store these settings into this ﬁrst proﬁle. However, because many communication programs alter the contents of this ﬁrst image, some of your parameters might be overwritten. For this reason, store these parameters in the second image.

By convention, the ﬁrst image is named User Image 0, the second image is User Image 1, and the third image is User Image 2.

AT Command Save User Default Conﬁguration Command Syntax AT&W1 Expected Return Code(s) OK

Appendix

Troubleshooting Diagnostic Commands

If a data connection could not be established, you might be able to determine the cause through the AT command interface.

Follow the steps listed below:

• Close all data applications.

Otherwise, these applications might start a retry command that will interrupt your troubleshooting efforts.

• Unplug and re-connect the data cable.

This terminates any ongoing data connections.

• Establish basic computer-to-modem communication.

For instructions, see “Establishing Communication” on page 72.

• Query the last “Extended Error Code”.

Although you might not be able to see the text as you type it, you should see a result code returned to you.

AT Command Return Product Information Command Syntax AT+CEER Expected Return Code(s) See Below

Extended Error Result Codes

Extended error result codes report the network reason why a data connection failed. If you report a failed connection to technical support, be sure to provide the code. See the following table for a list of the extended error result codes that the modem can return.

Table 6: Extended Error Result Codes

Code Description

General Modem Operation

257 No further information is available. 259 A command was issued during an improper state

(Command/Online). 260 The connection was aborted by the user. 261 The DCE does not recognize an AT Command. 262 The connection was aborted due to a connection timeout. 263 The parameters for an AT Command are out of range. 266 The +FCLASS command failed due to incompatibilities

with the current setting of the +WS46 command.

iM1000-Data Modem

Table 6: Extended Error Result Codes

Code Description

267 The +WS45 command failed due to incompatibilities with

the value of the +WS46 command. 268 Invalid DTE-IP address was speciﬁed (+WPNEI). 269 Invalid Home Agent Address was speciﬁed (+WV305). 270 Invalid MIP Security Parameter Index was speciﬁed.

(+WV309). 271 DCE IP address matched Home Agent IP Address

(+WV304, +WV305). 272 The DTE tried to lock or unlock the DCE using an

incorrect PIN. 275 An AT Command is not compatible with the currently

active data service.

Packet Data Operation

519 Requested level of encryption is not allowed. 545 Service is not present. 612 A data registration error was found. Contact your Service

Provider. 833 FA: Mobile Node Administratively is prohibited from

registration. 835 FA: Mobile Node Authentication failed. 836 FA: Home Agent Authentication failed. 897 HA: Mobile Node Administratively is prohibited from

registration. 899 HA: Mobile Node Authentication failed. 900 HA: Foreign Agent Authentication failed. 1025 SLIP/PPP failed to respond. 1026 SLIP/PPP failed to conﬁgure the connection. 1027 SLIP/PPP link ter minated.

Appendix

Table 6: Extended Error Result Codes

Code Description

Circuit Data Operation

1280 No information is available. 1290 Unspeciﬁed Transmit Phase A Error 1300 Unspeciﬁed Transmit Phase B Error 1320 Unspeciﬁed Transmit Phase C Error 1330 Unspeciﬁed Transmit Phase D Error 1350 Unspeciﬁed Receive Phase B Error 1360 Unspeciﬁed Receive Phase C Error 1370 Unspeciﬁed Receive Phase D Error

Network Error Codes

1558 No route to speciﬁed transit network. 1539 No route to destination. 1553 Called unit is busy. 1563 Destination is out of order. 1564 Invalid number format - incomplete 1570 No circuit/channel is available. 1574 Network is out of order. 1577 Temporary failure 1578 Switching equipment congestion 1580 Requested circuit/channel is not available. 1583 Resource is unavailable. 1594 Bearer capability is not presently available. 1593 Bearer capability is not authorized. 1599 Ser vice or option is not available. 1601 Bearer ser vice is not implemented.

iM1000-Data Modem

Table 6: Extended Error Result Codes

Code Description

1602 Channel type is not implemented. 1615 Ser vice or option is not implemented. 1624 Incompatible destination.

Appendix

Commonly Used AT Commands

The subset of AT commands supported by iDEN Wireless Data Services is provided in this section for your reference.

These commands must be preceded by the command line preﬁx “AT”, for example, “ATa”.

NOTE

DCE refers to your iDEN modem. DTE refers to your computer or hand-held device.

To enter commands, you can use upper- or lower-case letters, or both.

Answer

If an incoming (decoded) data service is pending, this command instructs the DCE to immediately connect to the call and start the answer sequence, as appropriate for the selected service.

Action ATa Query Range

Command Mode Echo

The setting of this parameter determines whether or not the DCE echoes characters received from the DTE during command state and online command state.

Action ATe <echo>

Query AT&v Range Parameter Values: 0 Disable command mode character echo. 1 Enable command mode character echo.

iM1000-Data Modem

Dial

This command instructs the DCE to originate a call. When the DCE receives the dial string from the computer, all

non-numeric characters in the Dial String that are not recognized dial-modiﬁers are ignored. This allows the DTE to request modem numbers containing unsupported dial modiﬁers, hyphens, parenthesis, and other punctuation.

Action ATd <Dial String> Query

Range Parameter Values:

Dial String contains a modem number to be dialed, translated into an array of ASCII characters between 0 and 9 inclusive.

Dial Modiﬁers: T Allowed, but ignored by the modem. P Allowed, but ignored by the modem. ! Hook Flash (1/2 second). W Wait for time speciﬁed in S7 for dial tone.

Wait for time speciﬁed in S7 for one or more rings followed by ﬁve seconds of silence before

continuing execution of dial string. , Pause for time speciﬁed in S8. ; After dialing return to command mode.

Hangup

This command instructs the modem to terminate the active call.

Action ATh Query Range

Appendix

Request Modem Information

This command causes the modem to issue a string to provide product information.

Action ATi<request> Query Range

Parameter Values: 0 OK Response code 1 IDEN DTE/DCE Speciﬁcation Version 2 Software Model 3 Product Model 4 Product Manufacturer

Go Online

This command causes the modem to enter the online state from the online command state.

Action ATo Query Range

Pulse Dialing

This command selects pulse dialing. It is provided for compatibility purposes.

Action ATp Query Range

iM1000-Data Modem

Quiet Mode

This command controls whether or not result codes are sent to the computer. If Quiet Mode is turned off, the result codes may be further modiﬁed by the Result Code Format and Extended Result Codes commands.

Action ATq<setting>

Query AT&v Range Parameter Values: 0 Result codes sent 1 Result codes not sent

Tone Dialing

This command selects DTMF dialing. It is provided for compatibility purposes.

Action ATt Query Range

Verbose Result Codes

This command sets your preference for result code format. It allows the computer to select Terse or Verbose result codes.

Action ATv<setting>

Query AT&v Range Parameter Values: 0 Numeric result code format 1 Verbose result code format

Appendix

Extended Result Codes

This command provides an extended result code selection. Action ATx<setting> Query AT&v Range Parameter Values:

0,1 The modem does not retur n the

DIALTONE result codes.

2 The modem might return the

code if appropriate, but does not return the

BUSY or NO

NO DIALTONE result

BUSY

result code. 3 The modem may return the

appropriate, but does not return the

BUSY result code if

NO DIALTONE

result code. 4 The modem may return either the

DIALTONE result code, if appropriate.

BUSY or NO

Restore User Defaults

This command causes the modem to reset all parameters and S-registers to their user-deﬁned default values. There are three sets of user defaults. The parameter selects between which set (or image) is being requested.

Action ATz<image>

Query Range Parameter Values: 0 Load user image 0 1 Load user image 1 2 Load user image 2

iM1000-Data Modem

DCD Behavior

This parameter determines how the DCD line (circuit 109) relates to the detection of received line signals from the distant end. Changing the parameter takes effect immediately in both the command and online command states.

Action AT&c<setting>

Query AT&v Range Parameter Values: 0 DCD always on 1 The modem tur ns on the DCD to indicate the

presence of a connection, and turns off the DCD

to indicate the loss of a connection.

DTR Behavior

This parameter determines how the computer responds when the DTR line (circuit 108/2) is changed from the to the

“offÓ condition during the online data state.

Action AT&d<setting> Query AT&v Range

Parameter Values: 0 Modem ignores DTR 1 If the DTR is tur ned on while in online data

mode, the modem returns to command mode

and issues the

connected. 2 If the DTR is tur ned off while in online data

mode, the modem disconnects the call and

returns the

command mode, the modem will not answer an

incoming call, regardless of the setting, S0

(Automatic Answer).

“onÓ condition

OK result code. The call remains

OK result code. If DTR is off while in

Appendix

Restore Factory Defaults

This command causes the modem to reset all parameters and S-registers to their factory-deﬁned default values. The optional parameter value, if present, must be 0.

Action AT&f Query Range

Local Flow Control (Traditional)

This parameter selects the type of ﬂow control used between the computer and the modem while in data transfer mode. This command is supported for backwards compatibility purposes. This command sets the method of ﬂow control for both directions of the computer-to-modem interface, while the +IFC command allows for a separate setting for each direction. The setting of this command may implicitly alter the settings of the +IFC command.

Action AT&k<setting> Query Range Parameter Values: 0 No Flow Control (not recommended). 3 RTS/CTS Flow Control 4 XON/XOFF Flow Control

Display Current Parameter Values

This command allows the computer to view the parameter and S-register settings for the active conﬁguration proﬁle.

Action AT&v Query Range

iM1000-Data Modem

Local Character Framing

This parameter determines the local serial port asynchronous data framing. The second parameter is needed only if you select less than eight data bits.

Action AT+icf=<Framing>[,<Parity>] Query AT+icf? Range AT+icf=?

+ICF

Parameter Values: Framing 0 AutoDetect 3 8 data bits, 1 stop bit 5 7 data bits, 1 parity bit, 1 stop bit Parity 0 Odd 1Even 2 Mark 3 Space

Appendix

Local Flow Control (PCCA)

This extended compound parameter controls the local ﬂow control between the computer and the modem. The two numeric subparameters are DCE_by_DTE (which controls the data from the modem) and DTE_by_DCE (which controls the data from the computer).

To change the settings of these parameters, use the &K command.

Action AT+ifc=<DCE_by_DTE>,<DTE_by_DCE> Query AT+ifc? Range AT+ifc=?

+IFC

Parameter Values: DCE_by_DTE 0 No ﬂow control was set by DTE. 1 XON/XOFF; Do not pass XON/XOFF

characters to the remote DCE. 2 RFR active/inactive ﬂow control 3 XON/XOFF; Pass DC1/DC3 characters to the

remote DCE in addition to acting upon local

ﬂow control. DTE_by_DCE 0 No ﬂow control was set by DTE. 1 XON/XOFF ﬂow control 2 CTS/RFS active/inactive ﬂow control

iM1000-Data Modem

Local Data Rate

This numeric extended-format parameter speciﬁes the data rate between the DTE and the DCE.

Action AT+ipr=<rate> Query AT+ipr? Range AT+ipr=?

+IPR

Parameter Values: 0 Automatic detection on baud rate, data

300 Transmission speed in bits per second. 2400 Transmission speed in bits per second. 4800 Transmission speed in bits per second. 9600 Transmission speed in bits per second. 19200 Transmission speed in bits per second. 38400 Transmission speed in bits per second 57600 Transmission speed in bits per second 115200 Transmission speed in bits per second

framing

Lock/Unlock the DCE

When the DCE is locked, most communication over the serial port to the modem is suspended until the DCE is unlocked.

If the PIN was removed (by setting its value to the empty string (

ÒÓ), the DTE must still specify the PIN, represented

by the empty string. Action AT+wclk=<LockStatus>,<PIN>

+WCLK

Query Range AT+wclk=? Parameter Values: Lock Status 0 Unlock the DCE 1 Lock the DCE PIN A PIN is stored as a series of alphanumeric characters, with

a maximum length of 8 characters. If more than 8 characters are set as a PIN, only the ﬁrst 8 are recognized.

Appendix

Change the DCE’s PIN

This command sets the PIN that locks or unlocks the DCE. Note that you must specify the desired PIN, as well as the

Òempty stringÓ,

+WCPN

current PIN. The factory-default PIN is the or a value of

Action AT+wcpn=<newPIN>,<oldPIN> Query Range AT+wcpn=? Parameter Values: A PIN is stored as a series of alphanumeric characters, with

a maximum length of 8 characters. If more than 8 characters are set as a PIN, only the ﬁrst 8 are recognized.

ÒÓ.

Packet Data Sleep Timer

This timer controls the length of time the DCE stays on a packet channel while there is no trafﬁc actively being transferred.

Action AT+ws175=<timer> Query AT+ws175?

+WS175

Range AT+ws175=? Parameter Values: 0 Disable sleep timer 5-255 Seconds before sleeping 10 Default value

SLIP MTU

+WV312

This setting speciﬁes the Maximum Transmitted Unit used by SLIP connections. (PPP connections negotiate this value.)

Action AT+wv312=<MTU> Query AT+wv312? Range AT+wv312=? Parameter Values: 68-1500 MTU Value Range 1006 Default value

iM1000-Data Modem

Select Mobile IP Client

This parameter activates/deactivates the Mobile Node client in the DCE. The mobile host can operate in two modes to access the iDEN packet data network.

Action AT+wv300=<MIP Mode>

+WV300

Query AT+wv300? Range AT+wv300=? Parameter Values: 0 Deactivate Mobile Node in DCE 1 Activate Mobile Node in DCE

Mobile IP Authentication Key

The iDEN network uses the MIP Authentication Key to verify the authenticity of the DCE with the Home Agent. The DCE and the Home Agent must have identical values for this shared secret key for the DCE to satisfy the authentication process.

NOTE: This command is applicable only when the Mobile Node Client in the DCE is Activated.

+WV301

Action Query

Range AT+wv301=? Parameter Values: The Authentication Key parameter is a text string of up to

32 characters. Unlike most text-string parameters, the Authentication Key is a text representation of a hexadecimal number. Therefore, only the characters 0-9 and A-F are acceptable. (The lower case characters, a-f, are also acceptable).

Note that although this parameter represents a numeric value, the parameter is actually a text string, so the parameter must be enclosed in quotation marks.

AT+wv301=<

ÒkeyÓ>

Appendix

Mobile IP Session Timer

This command determines the maximum amount of time that a remote node can be registered with its Home Agent before having to renew its registration. This par ameter sets a user preference for a value that is negotiated within the network. During the negotiation process, the user preference may be overruled by the network without notiﬁcation.

+WV302

Action AT+wv302=<timer> Query AT+wv302? Range AT+wv302=? Parameter Values: 1800-65534 Seconds before expiration 65535 Timer never expires 7200 Default value

DTE IP Address

This command sets the mobile node’s permanent IP Address (also known as the Network Entity Identiﬁed, or NEI).

NOTE: This parameter is applicable only when the Mobile Node Client in the DCE is Activated.

+WPNEI

Action Query AT+wpnei?

Range AT+wpnei=? Parameter Values: An IP address consists of up to 15 characters, and is in the

format

Òddd.ddd.ddd.dddÓ.

0.0.0.0 Default value

AT+wpnei=<

ÒaddressÓ>

iM1000-Data Modem

DTE IP Address Preﬁx Length

The Preﬁx-Length is the number of contiguous bits in an IP address that makes up the network preﬁx (or network number plus subnet number) of that IP address.

This command sets the Preﬁx Length of the Mobile Node’s IP address, as speciﬁed by +WPNEI.

+WV311

Action AT+wv311=<length> Query AT+wv311? Range AT+wv311=? Parameter Values: 2-24 Preﬁx length 2 Default value

Data Encryption

The DTE uses this command to select whether or not to encrypt the air-link interface and also how the air-link is encrypted. Encryption is negotiated during packet data registration.

Action A T+wv308=<encryption>,<ﬁrm offer>,<key

size> Query AT+wv308? Range A T+wv308=?

+WV308

Parameter Values: Encryption 0 Disabled 1 Vancouver Encryption Firm Offer 0 Encryption setting is a negotiable

preference 1 Encryption setting is not negotiable Key Size 40-64 Encryption Key Size 40 Default value

Motorola IM1000 user Manual

Specifications and Main Features

Frequently Asked Questions

User Manual