Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Product Support:
www.motorola.com/iden
Certain mobile phone features are dependent on the capabilities and
settings of your service provider’s network. Additionally, certain features
may not be activated by your service provider, and/or the provider's
network settings may limit the feature’s functionality. Always contact your
service provider about feature availability and functionality. All features,
functionality, and other product specifications, as well as the information
contained in this user's guide are based upon the latest available
information and are believed to be accurate at the time of printing.
Motorola reserves the right to change or modify any information or
specifications without notice or obligation.
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce t he copyrighted software . Accordingly, any copyrig hted software
contained in the Motorola products may not be modified, reverseengineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of the Motorola products shall
not be deemed to grant either directly or by implication, estoppel, or
otherwise, any license under the copyrights, patents, or patent
applications of Motorola or any third-party software provider, except for
the normal, non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Sprint and Nextel have come together offering you more choice
and flexibility to do whatever you want, whenever you want.
You can make both wireless phone calls on the Nationwide
Sprint PCS Network and Nextel Walkie-Talkie calls on the
Nextel National Network from the same phone, simplifying
your calling experience while expanding the number of
persons you can connect to. This combination gives you more
of what you need to do more of what you want.
Welcome to a future full of possibility. Welcome to Nextel
only from Sprint.
Welcome and thank you for choosing Nextel from Sprint.
i
Introduction
This Phone Guide introduces you to your wireless service and
the features of your new phone. It’s divided into four
sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Phone
⽧ Section 3: Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you'll find tips that highlight special
shortcuts and timely reminders to help you make the most of
your new phone and service. The Table of Contents and Index
also help you quickly locate specific information.
You'll get the most out of your phone if you read each section.
However, if you'd like to get right to a specific feature, simply
locate that section in the Table of Contents and go directly to
that page. Follow the instructions in that section, and you'll
be ready to use your phone in no time.
Phone
Guide
Note:
WAR NI NG
ii
Due to updates in phone software, this printed guide
may not be the most current version for your phone.
Visit www.nextel.com and sign on to access the most
recent version of the phone guide.
Please refer to the Important Safety Information section
on page 217 to learn about information that helps you
safely use your phone. Failure to read and follow the
Important Safety Information in this phone guide may
result in serious bodily injury, death, or property
damage.
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about navigating through the menus,
please see “Navigating Through Phone Menus and Options”
on page 28.
MISSED ALERTS
CALL HISTORY
CONTACTS
1: VIEW ALL
2: ADD NEW
1: Contact2: Walkie-Talkie Group 3: Talkgroup
4: Distribution List5: Category
1: Contacts 2: My Content 3: Voice Records
4: Pictures 5: Messages
8: Reset Settings
1: Browser 2: Favorites 3: Personal Dictionary
4: Picture Mail5: All Settings 6: Walkie-Talkie Service
7: Phone Reset
9: Others
1: Airplane Mode
2: Call Setup
1: Abbreviated Dial 2: Answer Options 3: Auto Answer
4: Auto Redial 5: Speed Dial
3: Headset Mode
4: Language
5: Phone Book Match
6: Text Input
1: Personal Dictionary 2: Word Completion 3: Auto Space
7: TTY
8: Voice Guide
9: Wireless Backup
1: Subscribe2: Alert: ON/OFF3: Learn More
10: Phone Info
1: My Phone Numbers 2: Icon Glossary3: Version
4: Advanced5: Phone Software
2: TOOLS
1: Calendar
2: Alarm Clock
1: Add New Alarm
3: Calculator
4: Tip Calculator
5: World Clock
6: Stop Watch
vii
7: Currency Converter
8: Unit Converter
1: Area2: Energy3: Force
4: Length5: Mass6: Power
7: Speed8: Temperature9: Volume
9: Notepad
1: Add New Note
10: Voice Records
11: SIM Manager
1: Copy to Contacts2: Copy to SIM3: Manage SIM
4: Help
viii
Getting Started
Section 1
Section 1A
Setting Up Service
In This Section
⽧ Getting Started
⽧ Setting Up Your Voicemail
⽧ Account Passwords
⽧ Getting Help
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your
phone, set up your voicemail, establish passwords, and
contact Nextel for assistance with your wireless service.
2Section 1A: Setting Up Service
Getting Started
Setting Up Your Phone
Before using your i602 phone:
䢇 Make sure your SIM card is in place.
䢇 Charge the battery.
䢇 Turn on your phone.
See “Getting Started With Your Phone” on page 15 for more
information.
Determining If Your Phone Is Already Activated
If you purchased your phone at a Sprint Store, it is probably
ready to use. If you received your phone in the mail, it
probably has been activated; all you need to do is unlock it. If
your phone is not activated, please call 1-866-398-0455.
You must be in an area covered by the Nationwide Sprint PCS
Tip:
Network and the Nextel National Network when you first
power up and unlock your phone.
Unlocking Your Phone
To unlock your phone, follow these easy steps:
1. Press and hold e to turn the phone on.
2. Press Unlock (right softkey).
Setting Up Service
To select a softkey, press the button directly below the text
Note:
appearing on the bottom left and right of your display screen.
Softkey actions change according to screen.
3. Enter your four-digit lock code.
Section 1A: Setting Up Service3
If you can’t recall your lock code, try using the last four digits
Tip:
of your wireless phone number. If neither of these works, call
Nextel Customer Service.
When you power up your phone the first time, it performs a
series of security checks. For example, it verifies the phone is
Nextel-approved and the correct SIM card is installed. If you
don’t pass the security checks, your phone displays messages
and screen prompts showing what to do next. If you still
encounter security messages, call Nextel Customer Service at
1-800-639-6111.
4Section 1A: Setting Up Service
Setting Up Your Voicemail
Unanswered phone calls are automatically transferred to
your voicemail, even if your phone is in use or turned off.
Therefore, you may want to set up your voicemail and
personal greeting as soon as your phone is activated.
To set up your voicemail:
1. From standby mode, press and hold 1.
2. Follow the system prompts to:
䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding
need for you to enter your passcode).
Voicemail Passcode
Note:
If you are concerned about unauthorized access to your
voicemail account, Nextel recommends that you enable your
voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail” on page 179.
1, bypassing the
Setting Up Service
Section 1A: Setting Up Service5
Account Passwords
With Nextel service from Sprint, you enjoy unlimited access
to your personal account information, your voicemail
account, and your data services account. To ensure that no
one else has access to your information, you need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you have an account password
to sign on to
Customer Service. Your default account password is the last
four digits of your Social Security number or the password
you selected when you purchased your phone. If you are not
the account owner (if someone else receives the invoice for
your Nextel service), you can get a sub-account password at
www.nextel.com.
Voicemail Password
You create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up Your Voicemail” on
page 5 for more information on your voicemail password.
Data Services Password
With your Motorola Buzz+ ic602 phone, you may elect to set up
a data services password. This optional password may be
used to authorize purchase of Premium Services content and
to protect personal information on multi-phone accounts.
For more information, or to change your passwords, sign on
to
www.nextel.com or call Nextel Customer Service at
1-800-639-6111.
www.nextel.com and to use when calling Nextel
6Section 1A: Setting Up Service
Getting Help
Visitwww.nextel.com
You can go online to:
䢇 Access your account information.
䢇 Check your minutes used (depending on your
service plan).
䢇 View and pay your bill.
䢇 Enroll for online billing and automatic payment.
䢇 Purchase accessories.
䢇 Shop for the latest phones.
䢇 View other service plans and options available.
䢇 Learn more about data services and other great products
like games, ringers, screen savers, and more.
Reaching Nextel Customer Service
You can reach Nextel Customer Service many different ways:
䢇 Dial
* 2 s
䢇 Sign on to your account at www.nextel.com.
䢇 Call us toll-free at 1-800-639-6111.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to
invoicing information on your account. This information
includes balance due, payment received, invoicing cycle, and
an estimate of the number of minutes used since your last
invoicing cycle.
To access automated invoicing information:
䊳 Press
on your phone.
* 4 s
.
Setting Up Service
Section 1A: Setting Up Service7
This service may not be available in all Affiliate areas.
Note:
Sprint 411
You have access to a variety of services and information
through Sprint 411, including residential, business, and
government listings, movie listings or show times, driving
directions, restaurant reservations, and major local event
information. You can get up to three pieces of information
per call, and the operator can automatically connect your call
at no additional charge.
There is a per-call charge to use Sprint 411 and you are billed
for airtime.
To call Sprint 411:
䊳 Press
4 1 1 s
.
Operator Services
Operator Services provides assistance when placing collect
calls or when placing calls billed to a local telephone calling
card or to a third party.
To access Operator Services:
䊳 Press
For more information or to see the latest products and
services, visit us online at
0 s
.
www.nextel.com.
8Section 1A: Setting Up Service
Section 1B
Your Phone: The Basics
In This Section
⽧ Your Motorola Buzz+ ic602 Phone
⽧ Getting Started With Your Phone
⽧ Finding Your Phone Number and Walkie-Talkie Number
⽧ Basic Phone Features
⽧ Accessories
⽧ Entering Text
Your phone is packed with features that simplify your life and
expand your ability to stay connected to the people and
information that are important to you. This section gives you an
overview of your phone, describes its basic features, shows
you how to power it on and off, charge your battery, and
insert your SIM card.
Phone Basics
Section 1B: Your Phone: The Basics9
Your Motorola Buzz+ ic602 Phone
5. Walkie-Talkie
Button
7. Retractable
Antenna
2. Speaker Key
3. Status Light
4. Volume
Keys
1. Audio
Connector
6. Smart Key
11. USB
Connector
8. Camera
10. External
Display
9. Mirror
Front View of Your Motorola Buzz+ Phone
10Section 1B: Your Phone: The Basics
Inside View of Your Phone
15. TALK
Key
16. Microphone
12. Earpiece
13. Softkeys
22. Navigation
Keys
20. END /
Power Key
21. Menu/OK
Key
14. Camera Key
19. BACK Key
17. Display
Screen
13. Accessory Connector
18. Keypad
Sensor
Phone Basics
Section 1B: Your Phone: The Basics11
Key Functions
1. Audio Connector allows you to plug in an optional
headset for convenient, hands-free conversations. Your
Walkie-Talkie headset can only use this connector.
The use of wireless phones while driving may cause
Note:
distraction. Discontinue a call if you can’t concentrate on
driving. Additionally, the use of wireless devices and their
accessories may be prohibited or restricted in certain areas.
Always obey the laws and regulations on the use of these
products.
2. Speaker Key turns the speakerphone on and off during
phone calls and Nextel Walkie-Talkie calls. You can also
use it to answer phone calls in speaker mode. When the
phone is closed, it can be used with the Smart Key to
make a phone call from the Call History list.
3. Status Light does the following:
䡲 Flashes green to indicate your battery is charging.
䡲 Flashes red to indicate your battery is low.
䡲 Flashes red and green to indicate you have an
incoming call.
䡲 Flashes orange and green to indicate you have
received a message or Call Alert, or that an alarm
has expired.
4. Vol ume Keys allow you to adjust the ringer volume in
standby mode or adjust the voice volume during a call.
To mute the ringer during an incoming call, press the
volume key up or down.
5. Walkie-Talkie Button allows you to use your phone as a
long-range, digital Walkie-Talkie.
12Section 1B: Your Phone: The Basics
6. Smart Key ends a phone call or Walkie-Talkie call,
forwards an incoming call to voicemail, and dismisses a
Call Alert. In standby mode, it accesses Call History
when the phone is closed.
7. Retractable Antenna can be extended to optimize your
phone’s performance during phone calls, Walkie-Talkie
calls, and data sessions.
8. Camera allows you to take sharp, high-resolution digital
pictures.
9. Mirror helps you take self-portraits with your phone’s
camera.
10. External Display Screen provides all the information you
need to operate your phone, such as incoming call
notification, date and time, signal coverage, battery
strength, and much more when your phone is closed.
11. USB Connector allows you to attach the battery charger
or other accessories to your phone.
12. Earpiece lets you hear the caller and automated phone
prompts.
13. Softkeys let you select softkey actions or menu items
appearing on the bottom left and right of the display
screen.
14. Camera Ke y activates your phone’s camera mode and
allows you to take sharp digital pictures.
15. TALK Key allows you to place or receive phone calls,
answer Call Waiting, and use Three-Way Calling.
16. Microphone allows the other caller to hear you clearly
when you are speaking to them.
17. Display Screen provides all the information you need to
operate your phone, such as incoming call notification,
Contacts, date and time, signal coverage, battery
strength, and much more.
Phone Basics
Section 1B: Your Phone: The Basics13
18. Keypad Sensor detects ambient light. If Keypad Sensor is
enabled, your phone measures the available light and
determines whether the keypad backlight needs to be
turned on.
19. BACK Key deletes characters fromthe display screen in
text entry mode. When in a menu, press
the previous menu. This key also allows you to return to
the previous screen during a data session.
20. END/Power Key ends a call. Press and hold
seconds to turn your phone on or off. While in the main
menu, it returns the phone to standby mode and
cancels your input. When you receive an incoming call,
press
to mute the ringer.
e
c to return to
for two
e
21. Menu/OK Key selects the highlighted choice when
navigating through a menu. From standby mode,
pressing
takes you to the main menu.
O
22. Navigation Keys scroll through the phone’s menu options
and act as shortcut keys from standby mode. To assign
shortcuts to the navigation keys, see “Shortcuts” on
page 86.
Antenna
To optimize your phone’s performance, extend the antenna
during phone calls, Nextel Walkie-Talkie calls, and data
sessions.
To extend the antenna, pull gently on the rounded tip until
the antenna is fully extended and clicks into position. When
finished with a call, retract the antenna by pushing gently on
the rounded tip until the antenna clicks into place.
14Section 1B: Your Phone: The Basics
Getting Started With Your Phone
To start using your Motorola Buzz+ ic602 phone:
䢇 Make sure your SIM card is in place.
䢇 Charge the battery.
䢇 Turn on your phone.
After you’ve completed these items, you are ready to begin
using your new phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a small card
with gold foil lodged within a larger card. This card is included
in the shrink-wrap package that also contains the phone user
guide and other documentation.
If no SIM card came with your phone another, contact Nextel
Customer Service at 1-800-639-6111.
Phone Basics
IMPORTANT
You must use the SIM card that comes with your
PowerSource phone.
Nextel SIM card from a previous phone, you can
transfer Contacts entries stored in the SIM card to
your phone. See “Copying Contacts Entries – SIM
Card to Phone” on page 135 for an explanation of
how to do this.
If you have a black or yellow
After you begin using your phone with a SIM card, you cannot
switch to a different SIM card with this phone. If you need to
change SIM cards or if you require assistance, contact Nextel
Customer Service at 1-800-639-6111.
Section 1B: Your Phone: The Basics15
Inserting Your SIM Card
To insert your SIM card:
1. Detach the SIM card from the larger card in which it is
lodged.
2. With your phone powered off, remove the battery door
and battery. See “Removing the Battery” on page 21.
3. With your fingers, carefully slide the SIM card in under
the edge, and press it gently in place.
Important:
16Section 1B: Your Phone: The Basics
Do not touch the gold-colored areas of your SIM card.
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