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T9
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Congratulations on the purchase of your new i930 phone, a Smartphone with Windows
Mobile™ software! This chapter will help you familiarize yourself with your i930 phone
and get it ready to use. You will also find information about installing Microsoft®
ActiveSync®, how to purchase accessories, and where to find additional help for using
your i930 phone.
Getting to Know Your Smartphone
Before you set up your i930 phone and start using it, take a moment to get familiar with
your Smartphone.
Flip Closed — External Features
retractable
antenna
infrared port
SD card slo t
camera
lens
volume
controls
stereo
audio port
accessory connector
status light
flip open
button
camera
short-range
flash light
external
display
SD card slo t
speaker
(in back)
speaker key
smart key
Retractable Antenna
The retractable antenna on your Smartphone is designed to be extended during calls.
To extend the antenna, pull gently on the rounded tip until the antenna is fully extended
and clicks into position.
When finished with a call, retract the antenna by pushing gently on the rounded tip until
the antenna clicks into place.
To optimize your Smartphone’s performance, extend the antenna when you make or
receive a call, and avoid touching the antenna with any body part.
Import an t: Failure to fully exten d or re tr act the an ten na u ntil the anten na clicks
into place cau ses sev ere ly deg rad ed p erf or mance, which m ay result
in missed calls, dropped calls, or garbled audio.
Getting Started
2
Flip Open Button
Press this to open your Smartphone’s flip easily.
Status Light
The status light appears as a ring around the flip open button.
Status LightMeaning when phone is onMeaning when phone is off
Flashing greenIn service.N/A
Solid redNo service.Connected to the charger and charging.
Solid greenMaking a call or in a call.Connected to the charger, and fully
charged.
The status light also flashes when you reci eve a call, a call alert, or message notification,
or play a .midi audio recording on your phone.
You can set the status light not to light up. See “Turn the status light on or off” on page
84.
Camera Lens
Lets you take pictures with your Smartphone.
Camera Short-Range Flash Light
Helps light the pictures you take with your Smartphone.
Volume Controls
Sets the volume of the sound coming out of the earpiece and speaker. When your
Smartphone is in a call, the volume controls set the volume of calls. When your
Smartphone is not engaged in any activity, the volume controls set the volume of the
ringer and of multimedia audio.
The volume controls can also by used to scroll through lists that appear on the external
display.
Push-to-Talk (PTT) Button
Lets you make Private calls and group calls.
External Display
Shows a porti on of the info rmation on the in ternal display. T o see mor e informat ion, op en
the flip.
Speaker
Sound comes out of your Smartphone here when you have the speaker turned on.
Ste r eo Audio Port
Insert headset connector here.
Note: The stereo audio port is compatible with non-stereo headsets.
Accessory Connector
Insert the co nnecto rs of accesso ries su ch as a char ger , Ac tiveSy nc cra dle, o r da ta ca ble
here.
Getting Started
3
Infrared Port
The infrared port on your Smartphone enables you to send and receive (beam) contact
cards, calendar appointments, messages, pictures, and video clips using infrared
technology.
SD Card Slot
A secure disk flash memory card (SD card) can be use with the Smartphone. If one has
not been given to you by your service provider, you can purchase one.
Speaker Key
The speaker key (t):
•Acts like the s when your Smartphone’s flip is closed.
•Turns speaker on and off.
•Used with voice shortcuts.
Smart Key
The smart key (.):
•Acts like e when your Smartphone’s flip is closed.
•Accesses recent calls when the flip is closed.
•Suspends and resumes Java applications when the flip is closed.
Getting Started
4
Flip Open — Keypad, Navigation Area, and More
earpiece
internal
display
soft keys
home key
navigation
area
send key
navigation pad
power key
microphone
keypad
light sensor
Earpiece
Sound comes out of the earpiece when the speaker is off.
Power Key
back key
end key
OK key
When the Smartphone is turned off:
•Press and hold the Power key (p) for 2 to 3 seconds to turn on the Smartphone.
When the Smartphone is on:
•Press p to display the Quick List, a fast way to change your profile settings or lock
the Smartphone.
•Press and hold p to turn off the Smartphone. Or, press p and then press 1.
Internal Disp la y
The internal display shows the following information:
•At the top of the screen are status indicators about the current mode, the name of the
current activity, or the name of the active program, if one has been selected.
•In the center of the screen is the active menu or program.
•At the bottom of the screen are menus or commands related to the active program.
Getting Started
5
Navigation Area
This area contains the keys and controls used to:
•Navigate through your phone’s menus, lists, and screens.
•Perform commands.
•Begin phone calls, end phone calls, and put phone calls on hold.
Navigation pad
Use the navigation pad to move the selection focus up, down, left, or right. Th is is called
“scrolling.” In a text field, use the navigation pa d to move the cursor right or left, cha racter
by character.
OK Key
Press the OK key (O) to open a highlighted item, or to select or clear a check box. The
OK key works much like the ENTER key on a keyboa rd, and is sometim es referre d to as
the Action key or the “Do It” key.
Soft Keys
Press a soft key (A or B) to open the menu or perform the command shown on the
screen immediately above the key.
Send Key
Press the send key (s) to:
•Dial a phone number that you entered or selected.
•Answer an incoming call.
•Place a call on hold to answer a second incoming call (call waiting).
•Change between an active call and a call that is on hold.
End Key
Press the end key (e) to:
•End a call when 1 part y is on the line, and end the active call when mul tiple par ties are
connected.
•Return to the Home screen.
Press and hold e to lock the keypad.
Home Key
Press the hom e key (h) to vi e w the Home screen. The Home scree n i s described later, in
“Using the Home Screen” on page 19.
Back Key
Press the back key (m) to go to the previous screen or to end a Private call.
In a text field:
•Press m to backspace over 1 or more characters.
•Press and hold m to delete the entire contents of the field.
Getting Started
6
Keypad
Press keys on the keypad to enter numbers and characters.
* Key
•Press * to change between uppercase and lowercase in text input modes.
•Press and hold * to change between text and numeric input modes.
# Key
•Press and hold # to view a list of symbols that you can enter as text.
•On the Home screen, press and hold # to switch between phone lines. This feature
is available if your phone supports 2 phone lines.
Note: If you are not provisioned for a second line and you set your line to line 2, you
will not be able to make or receive calls.
Setting Up Your Smartphone
Locating Your SIM Card
Remove the battery door
1Slide the release button back until it releases the battery door.
release
button
Getting Started
7
2Allow the battery d oor to pop up, sli de it forw ard, and r emo ve i t from the back of your
Smartphone.
Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM
card holder in the back of your Smartphone, underneath the battery.
SIM card
If there is no SIM card in your Smartphone, contact your service provider.
Getting Started
8
Charging the Battery
Your Smartphone come s with a High Perfo rma nce Li thium Ion Batt ery and a ra pid trave l
charger to charge it.
Insert the battery before ch arging it
1Slide the release button back until it releases the battery door.
release
button
2Allow the battery d oor to pop up, sli de it forw ard, and r emo ve i t from the back of your
Smartphone.
3Insert the top of the battery into the battery area. Press the bottom of the battery to
secure it.
Getting Started
9
4Replace the battery door and press it gently until you hear a click.
Charge the battery
1Plug the charger into an electrical outlet.
2Open the connector cover.
connector
cover
3Plug the other end of the charger into the accessory connector.
Tip: To remove the charger from the accessory connector: Press the buttons on the
sides of the plug. Pull the plug straight out.
4If you have purchased optional batteries or chargers, see “Charging Times”.
Getting Started
10
Charging Tim es
Check your battery and charger type against the grid below to determine appropriate
charging times.
BatteryCharger
RapidStandard
High Performance2 hours4 hours
Extra Capacity2.5 hours5.5 hours
For best results, charge the batteries within the temperature range of 50°F to 104°F
(10°C to 40°C).
Prolonged charging is not recommended.
Battery Use and Maintenance
•The Motorola iDEN Approved Lithium Ion chargers provide optimum performance.
Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a
reduced number of lifetime charge cycles.
•Extreme temperatures degrade battery performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).
•Lithium Ion batteries have a self discharge rate and without use, lose about 1% of
their charge per day.
•The battery capacity is degraded if the battery is stored for long periods while fully
charged. If long term storage is required, store at half capacity.
Removing the Battery
Normally, it is not necessary to remove your Smartphone’s battery, but you may want to
if you have purchased an optional charger or want to remove your SIM card.
Remove the battery
1Power off your Smartphone.
2Slide the release button back until it releases the battery door.
release
button
Getting Started
11
3Allow the battery d oor to pop up, sli de it forw ard, and r emo ve i t from the back of your
Smartphone.
4Remove the battery by pushing it toward the antenna and lifting it out.
Installing ActiveSync
You can use Microsoft® ActiveSync® technology to synchronize the information on your
Smartphone with information on your desktop computer and optionally, a server running
Microsoft® Exchange® Server with Exchange ActiveSync.
Inst all ActiveSync on the desktop computer
1Insert the Smartphone CD into the CD drive of your desktop computer. The CD
screen will open.
2Click Getting Started with Windows Mobile.
3Click Start Here.
4Click Install ActiveSync.
5Click Install.
6Follow the instructions.
Getting Started
12
Turning Your Smartphone On
Turn On
Press and hold the power button for 2 or 3 seconds.
power
button
While your Smartphone pow ers on for the first time, you will rece ive an alert to select OK
to restart the device. Select OK when prompted.
Note: This step is only necessary the first time you power on your Smartphone.
Turn Off
Press and hold the power button for 2 or 3 seconds.
Or, press the power button and then press 1.
i930 Sync Cradle
Depending on your service provider, your Smartphone may come with an i930 Sync
Cradle and mini USB cable that you use when using ActiveSync. Before using
ActiveSync, assemble the i930 Sync Cradle, connect the mini USB cable, and place the
Smartphone in the cradle.
Place the Smartphone in the cradle with the Smartphone powered off unless you have
already installed ActiveSync on your desktop computer. Do not power on the
Smartphone while it is in the cradle until you have installed ActiveSync on your desktop
computer.
Tip: You can also use the i930 Sync Cradle to charge the battery in your
Smartphone.
Assemble the i930 Sync Cradle
1Place the tabs of the phone support into the slots in the base of the cradle.
•If you are using a High Performance Lithium Ion battery, place the tabs in the slots
closest to the front of the base.
•If you are using an Extra Capacity Lithium Ion battery, place the tabs in the slots
just behind the slots closest to the front.
Getting Started
13
tabs
slots
2Press the phone sup port d ownw ard on to t he base of the cradle, until it cannot easil y
be removed.
Connect the mini USB cable
1Insert the cable’s smaller connector into the cradle’s USB port.
USB port
2Insert the cable’s large connector into desktop computer’s USB port.
Getting Started
14
Place the Smartphone into the cradle
1Open the Smartphone’s connector cover.
connector
cover
2Place the Smartphone into the cradle, inserting the connector in the base of the
cradle into the Smartphone’s accessory connector.
Using the i930 Sync Cradle to Charge Your
Smartphone
You can use the i930 Sync Cradle to charge your Smartphone any time, whether or not
you are using ActiveSync or have the mini USB cable attached.
Charge the battery
1Plug the charger into an electrical outlet.
Getting Started
15
2Plug the other end of the charger into the cradle’s charger port.
charger port
3Open the Smartphone’s connector cover
connector
cover
4If you have not yet installed ActiveSync on your desktop computer, make sure your
Smartphone is powered off.
5Place the Smartphone into the cradle, inserting the connector in the base of the
cradle into the Smartphone’s accessory connector.
Getting Started
16
Synchronizing by Using ActiveSync
You can use Microsoft® ActiveSync® technology to synchronize the information on your
Smartphone with information on your desktop computer and optionally, a server running
Microsoft® Exchange® Server with Exchange ActiveSync. When you do this, ActiveSync
compares the information on the Smartphone with the information on the desktop
computer and Exchange Server, and updates all locations, keeping you up to date with
the most recent information. You can even synchronize on a customizable schedule, or
as items arrive.
Use the i930 Sync Cra dle and mini USB cable in cluded with your Smartpho ne to connect
your Smartphone to your desktop computer.
To successfully connect your Smartphone to your desktop computer and synchronize
information, you must first install ActiveSync on your desktop computer.
Do not connect your desktop computer and Smartphone with the USB cable until after
you have installed ActiveSync.
After synchronizing for the first time, take a look at Calendar, Contacts, and Tasks on the
Smartphone. You will notice that your information has been copied to the Smartphone.
Disconnect the Smartphone from the desktop computer and you are ready to go!
Tip: Before you copy your Outlook Contacts to your Smartphone Contact list, it is a
good idea to clean up you r Outloo k Contacts list to avoid dup lica tion of Cont acts
that may already be on your Smartphone, and to assure that your Contacts are
alphabetized consistently with the Contacts on your Smartphone. Your Outlook
Contacts are combined in the same list as your Smartphone Contacts.
For more information about installing and using ActiveSync, see “ActiveSync” on page
145.
Setting Up a Partnership
After you install ActiveSync, assemble the i930 Sync Cradle and use it to connect your
Smartphone to your desktop computer. You are now ready to set up a partnership
between your Smartphone and your desktop computer.
Run the ActiveSy nc New Partnership W izard
1Press and hold p for 2 to 3 seconds to power on the Smartphone.
2When your desktop com puter detects th e U SB con nection, it will start the Ac tiveSyn c
New Partnership Wizard. Follow the instructions on the screen.
After you finish using the wizard, your data will begin to synchronize between your
desktop computer and your Smartphone.
Accessories
To order accessories, log on to our Web site at www.motorola.com/store /iden or contact
your Motorola Authorized Retailer.
Getting Started
17
Finding More Information
The following table is a guide to finding more information about using your Smartphone.
Information aboutSource
Making a phone callThis user guide: “Phone Calls” on page 35.
SIM cardThis user guide: “Securing Your Smartphone” on page
28 and “SIM Manager” on page 69.
Entering textThis user guide: “Entering Text and Numbers” on page
24.
Customizing your Smartphone’s featuresThis user guide: “Settings” on page 74.
Programs on the SmartphoneThis user guide: “Using the Start Menu” on page 20.
Additional programs that you can install on the
Smartphone
Connecting to and synchronizing with a desktop
computer or a Microsoft Exchange Server
Motorola warranty service or other information.http://www.motorola.com/iden/support
Last-minute updates and detailed technical
information
Up-to-date information on using ActiveSync with
your Smartphone
Companion CD.
Welcome Guide or ActiveSync Help on the desktop
computer.
Readme files, located in the Microsoft ActiveSync folder
on the desktop computer.
http://www.microsoft.com/mobile
The Basics
18
The Basics
This chapter provides basic information about using your Smartphone, such as moving
through the screens, understanding what is on your screen, entering text and numbers,
and securing the Smartphone.
Navigation Methods
The following to pics descr ibe how to m ove throu gh the S martphone scre ens and pe rform
tasks quickly and easily.
Using the Navigation Pad
You can use the navigation pad to perform the following actions:
•Scrolling horizontally and vertically, moving the selection focus on the screen.
•Selecting an item that has the focus (is highlighted).
Scroll by pressing the part of the navigation pad that corresponds to the direction in
which you want to scroll. Once you have scrolled to an item, you can then select it by
pressing O at the center of the navigation pad.
In many cases, scrolling to an item and pressing O (in other words, “selecting” the item)
takes you to a program or setting. W hen you scro l l to a check box, p ressing O selects or
clears the check box.
In most procedures in this document, “se lect” means scrolling to an item and pressing O.
In some programs, such as Messaging, you can move to the next or previous item by
scrolling left or right. For example, when you are viewing a message in Messaging, you
can move to subsequent messages in the message list by scrolling right.
Some screens, such as the o nes in S ett ings, let yo u sel ect an opti o n by scr olling l eft a nd
right within a field. Usually, you apply the option by pressing the soft key below Done.
spinner
Using Soft Keys
There are 2 soft keys on the Smartphone, located directly below the display screen.
Pressing a soft key performs the command displayed immediately above it on the
screen. Soft key commands may change from one screen to the next.
The Basics
19
Using Menus
On many screens, the right soft key is the Menu soft key. Pressing this soft key displays
a list of command s for the cu rrent scre en. Depending on the men u, select ing a comma nd
has one of the following results:
•Performs the command.
•Takes you to another screen where you can perform the command.
•Displays another menu.
•Opens a program.
Use a menu command
1Select Menu by pressing B beneath Menu on any screen where Menu is displayed.
2Select a command by scrolling to it and pressing O.
Navigate a menu
•You can choose menu commands quickly by pressing the number on the keypad that
corresponds to the number shown next to the command you want.
•When the top menu command is selected, scrolling up moves the selection focus to
the menu item on the bottom of the screen.
•To see more of a menu that takes up more than one screen, select More from the
menu or press 9.
Using the Home Key
Pressing h takes you to the Home screen.
Using the Home Screen
The Home screen is your starting place for most tasks. You can gain access to all of the
Smartphone features and programs from the Home screen.
The Home screen displays automatically when you turn on the Smartphone or leave the
Smartphone idle when it is on, but you can go to it at any time by pressing h.
You can control what displays on your Home screen by choosing from 6 Home screen
layout settings: Motorola Basic, Motorola Default, Windows Simple, Windows Default,
Windows Basic, and Large Font.
When you recieve your Smartphone the Home screen layout setting is Motorola Default.
Motorola Default Layout
The Home screen displays:
•Status icons
•Icons for the 5 programs that you have most recently used.
•The name of the program associated with the icon selected in the row above
•Your service provider’s name
•The time and date
•Information about items in your recent calls list, if you are not in a call. Information
about active calls and calls on hold, if you are in a phone call.
•The upcoming appointments stored in the phone Calendar.
The Basics
20
•The number of voice mail messages you have. Select this area to go to your voice
mail messages.
•The number of email messages and text messages (SMS). Select this area to go to
your Inbo x.
•The Start menu, on the left. Pressing the soft key for this menu takes you to the list of
installed programs.
•A variable option, on the right. Pressing this soft key opens the associated program.
Chang e the Home screen layout
1On the Home screen, select Start.
2Select Settings and then Display Properties.
3In Home screen layout, select the option you want.
4Select Done.
Note: To ch ange o ther di splay pro pert y settings, se e “D ispl ay Prop erties” on p age 74.
Open programs from the Home screen
For all Home screen layouts:
•To open a program from the list of programs on the Start menu, select the start menu
by pressing A beneath Start, and then select a program by scrolling to it and
pressing O.
•To open the program that appears as the right variable option, such as Contacts,
press B beneath it.
For some Home screen layouts:
•To open any the programs that you have most recently used, select the icon
associated with the program by scrolling to it (you can scroll left and right by pressing
the left and right parts of your navigation pad) and pressing O.
•To go to your list of voice mail messages, select voice mail by scrolling to the voice
mail area of the screen and pressing O.
•To go to your Inbox for your email messages and text messages (SMS), select the
Inbox by scrolling to the message area of the screen and pressing O. If you have
additional email accounts set up, scroll down to view and select them.
•To go to the recent calls list, select it by scrolling to the area showing information
about the recent calls list and pressing O.
•To go to the Calendar, select it by scrolling to the area showing information about
upcoming appointments and pressing O.
Using the Start Menu
You can access most of your Smartphone’s features directly from the Start menu.
Pre-installed programs appear on the Start menu, as do programs you install on your
phone, such as Java applications.
Open a program
1On the Home screen, select Start by pressing A beneath Start.
2Select a program by scrolling to it and pressing O.
The Basics
21
Assigning a Speed Dial Number to a Program
To make a program on the Start menu easier to access, you can assign that program a
speed dial number. When you press and hold the number you have assigned, the
program will open.
Assign a speed dial numbe r to a program
1On the Home screen, select Start by pressing A beneath Start.
2Highlight the program you want to assign a speed dial number to.
3Select Menu.
4Select Add Speed Dial.
5In the screen that appears, you can assign a speed dial number and the name that
will appear for th e spee d d ial nu mber in you r list of spee d dial numbers, or accept the
default values that are shown.
6Select Done.
Using the Quick List
The Quick List provides a lis t of commands tha t you can use to quickly perfor m com mon
actions.
Use the Quick List
1Press p.
2Select the Quick List command you want by scrolling to it and pressing O.
Commands are described in the following table.
To
Turn off the Smartphone.Power off
Turn off wireless c a pa bilit y. You can turn o ff wire l e ss c a pa bilit y to
conserve battery life when you do not want to make or receive calls,
or in environments where cell phones must be turned off. When the
wireless capability is turned off you can still use the other Smartphone
features.
Lock the keypad so that you cannot make accidental keypresses. To
unlock the keypad, select Unlock, and then press #.
Turn on all wireless capability, so t hat you c an make and receive calls. Flight mode of f
Make one of these profiles the active profile.Normal
Select this Quick List
Command
Flight mode
Key lock
Silent
Meeting
Outdoor
Automatic
Headset
Car
Speakerphone
The Basics
22
Using the Back Key
Pressing m takes you to the previous screen, in a similar manner to m on a browser.
In a text field, pressing m moves the cursor back to delete 1 or more characters. This is
similar to pressing the BACKSPACE key on a keyboard.
Backspace and remove 1 character
•Press m.
Backspace and remove a line of text
•Press and hold m.
Understanding Status Indicators
Status indicators appear at the top of the Smartphone screen. The following table lists
common status indicators and their meanings.
IndicatorMe aning
New email or text message (SMS)
New voice mail. The icon or icons you see may depend on your network.
New instant message
Voice call in progress
Data call in progress
Incoming voice calls are being forwarded to another number
Call on hold
Missed call
Outgoing line 1
Outgoing line 2
Battery level
Low battery
Battery charging
No battery
Signal strength
No signal
General Packet Radio Services (GPRS) available
General Packet Radio Services (GPRS) in use
General Packet Radio Services (GPRS) in use for IDEN mode
The Basics
23
IndicatorMe aning
Packet data exchanging for IDEN mode
Roaming
Sync error
Radio off
Ringer off
Vibrate instead of ringing
Speakerphone on — Phone call sounds come through the speaker
Speaker on — Private call and group call sounds come through the speaker
Speaker off — Private call and group call sounds come through the earpiece
Backli ght D im ming
A backlight light s the di splay an d keyp ad whe n you make or recei ve a call, open or close
the flip, or press keys or buttons.
If you do not do any of these things for 10 seconds, the backlight of the internal display
dims. If you do not do any of these things for 30 seconds or more, the backlight turns off.
While on an active call wi th the flip open o r closed, the inter nal display or external display
will remain dimly lit for the duration of the call.
When the backlight is off, pressing a key on the keypad turns the backlight on but does
not perform the action associated with the key.
Set time it takes for the backlight to turn off
1On the Home screen, select Start.
2Select Settings and then Power Management.
3In Backlight timeout, select the amount of time for the Smartphone before the
backlight turns of f, if you do not make or receive a call, open or close the flip, or press
keys or buttons.
4Select Done.
The Basics
24
Finding Your Phone Number and Other
Basic In form ation
The Owner Information screen displays the following information about your
Smartphone:
This FieldDisplays
NameIf you want to fill in this field, enter your name.
Line 1Your phone number . This number appears when your receive your first
phone call.
Line 2Your Smartphone’s second line, if you have one.
PTTYour Private ID, the number others use to contact you on Private calls.
Email addressIf you want to fill in this field, enter your email address here.
PTT Group IDThe number of the Talkgroup you have joined.
Carrier IPThe IP address assigned to your service provider. This field is filled in
when you register for packet data services.
IP Address - 1The IP address you use to access the Internet with your Smartphone.
This number appears when you register for packet data service.
IP Address - 2The IP address you use to access the Internet with your Smartphone.
This number appears when you register for packet data service.
Circuit DataThe number you want if you want you use your Smartphone to transfer
circuit data. See “Using Your Smartphone as a Modem” on page 153. You
get this number from your service provider.
Notes:If you want to fill in this field, enter the note you want to appear here.
Access the Owner Information screen
1On the Home screen, select Start.
2Select Settings and then select Owner Information.
Entering Text and Numbers
You can enter text and numbers by using the keypad. Smartphone supports 4 input
modes for entering text and numbe rs: Multi pr ess, T9 , Numer ic, and Sym bols. Mu lti press
and T9 modes are used for entering text, Numeric mode is used for entering numbers,
and Symbols is used for entering symbols.
When you select a field that requi re s text or num bers, Smartpho ne auto matical ly selects
the appropriate input mode.
The status indicator on the top right side of the display screen shows the input mode and
capitalization that you are currently using.
Indicator Input mode
Multipress text input mode, lowercase
Multipress text input mode, uppercase 1 letter
Multipress text input mode, caps lock
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