Motorola I890 User Manual

©2010 Sprint. SPRINT and the NEXTEL name and logo are trademarks of Sprint. Ot her marks are th e property of their respe ctive owners .
1/12/10
User Guide
MOTOROLA i890
www.nextel.com
Motorola, Inc. Consumer Advocacy Office 600 North US Hwy 45 Libertyville, IL 60048
www.hellomoto.com
Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement or warranty service, please contact the Motorola Customer Support Center at:
1-800-453-0920 (United States) 1-877-483-2840 (TTY/TDD United States for hearing impaired)
Product Support:
www.motorola.com/support
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider's network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
NN TN7 983 A_ 011210
Important: Important Privacy Message: Sprint's policies
Manual number: NNTN7983A
often do not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider's policies, which can usually be found on their website. If you aren't comfortable with the third-party application's policies, don't use the application.

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i890
Model Number: H75XAH6JS5AN
FCC-ID: IHDT56KQ1
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section
15.109 (a)
FCC Notice to Users
The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID: IHDT56KQ1 on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
Class B Digital Device
As a personal computer peripheral, this device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Use and Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1. Setting Up Service . . . . . . . . . . . . . . . . . . . 1
Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . 1
Activating Your Phone . . . . . . . . . . . . . . . . . . . . . . . 2
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . 2
Enabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . 5
Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Touch Media Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Getting Started With Your Phone . . . . . . . . . . . . . 9
Navigating Through Menus and Options . . . . . 16
Displaying Your Numbers . . . . . . . . . . . . . . . . . . 17
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3. Making and Answering Calls . . . . . . . . . 22
Types of Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Nextel Direct Connect . . . . . . . . . . . . . . . . . . . . . 29
Group Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Nextel Direct Send . . . . . . . . . . . . . . . . . . . . . . . . 35
Talkgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Call Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Direct Talk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4. Service Features: The Basics . . . . . . . . 48
Message Center . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Receiving Messages . . . . . . . . . . . . . . . . . . . . . . 49
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Multimedia Messages (MMS) . . . . . . . . . . . . . . . 51
Text Messaging (SMS) . . . . . . . . . . . . . . . . . . . . . 60
Caller ID Blocking . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Making a Second Call . . . . . . . . . . . . . . . . . . . . . 62
Making a Three-Way Call . . . . . . . . . . . . . . . . . . 62
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Making International Calls . . . . . . . . . . . . . . . . . . 65
Special Dialing Codes . . . . . . . . . . . . . . . . . . . . . 65
Nextel Phone Services . . . . . . . . . . . . . . . . . . . . . 66
5. Data Services . . . . . . . . . . . . . . . . . . . . . . . 67
Wireless Data Services . . . . . . . . . . . . . . . . . . . . . 67
Downloading Content . . . . . . . . . . . . . . . . . . . . . 69
6. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . 76
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting One Touch Direct Connect . . . . . . . . . . . 79
Headset Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . 83
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
PTT Options Menu . . . . . . . . . . . . . . . . . . . . . . . . 89
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 90
7. Recent Calls . . . . . . . . . . . . . . . . . . . . . . . . 93
About Recent Calls . . . . . . . . . . . . . . . . . . . . . . . 93
Viewing Recent Calls . . . . . . . . . . . . . . . . . . . . . . 95
Recent Calls Options . . . . . . . . . . . . . . . . . . . . . . 95
Saving Items From Recent Calls . . . . . . . . . . . . 96
Deleting Items From Recent Calls . . . . . . . . . . . 96
Prepending a Number From Recent Calls . . . . 97
8. Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
About Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Creating Contacts Entries . . . . . . . . . . . . . . . . . . . 99
Viewing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . 101
Adding a Number to an Entry . . . . . . . . . . . . . . 102
Editing Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Deleting Entries . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Assigning Speed Dial Numbers . . . . . . . . . . . . 103
Selecting a Ringer Type for an Entry . . . . . . . . 104
Assigning a Picture to an Entry . . . . . . . . . . . . . 104
9. Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Datebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
My Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Java Applications . . . . . . . . . . . . . . . . . . . . . . . . . 111
Digital Rights Management (DRM) . . . . . . . . . . 113
GPS Enabled . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Memo Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Voice Records . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
10. microSD Card . . . . . . . . . . . . . . . . . . . . . 123
Using a microSD Card With Your Phone . . . . 123
microSD Settings . . . . . . . . . . . . . . . . . . . . . . . . . 125
microSD Folders . . . . . . . . . . . . . . . . . . . . . . . . . 126
Connecting Your Phone to Your Computer . . 127
11. Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Camera Options . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . 130
Storing Pictures and Videos . . . . . . . . . . . . . . . . 132
12. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Turning Bluetooth On and Off . . . . . . . . . . . . . . 134
Bluetooth Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Connecting Bluetooth Devices . . . . . . . . . . . . . 135
Sending Items via Bluetooth . . . . . . . . . . . . . . . 137
13. Multimedia . . . . . . . . . . . . . . . . . . . . . . . . 140
Media Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
My Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
My Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
My Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
S1. Important Safety Information . . . . . . . . 156
General Precautions . . . . . . . . . . . . . . . . . . . . . . 156
Maintaining Safe Use of and Access to Your
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Battery Use and Safety . . . . . . . . . . . . . . . . . . . 160
Using Your Phone With a Hearing Aid Device 163
Caring for the Environment by Recycling . . . . 165
Export Law Assurances . . . . . . . . . . . . . . . . . . . 166
California Perchlorate Label . . . . . . . . . . . . . . . 166
Radio Frequency (RF) Energy . . . . . . . . . . . . . 166
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Patent and Trademark Information . . . . . . . . . . 171
Software Copyright Notice . . . . . . . . . . . . . . . . . 171
Privacy and Data Security . . . . . . . . . . . . . . . . . 172
Smart Practices While Driving . . . . . . . . . . . . . 173
S2. Manufacturer’s Warranty . . . . . . . . . . . . 175
Motorola Limited Warranty
for the United States and Canada . . . . . . . . . . 175
Service and Repairs . . . . . . . . . . . . . . . . . . . . . . 179
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Introduction

This User Guide introduces you to your wireless service and all the features of your new phone.
Throughout this guide, you’ll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section. However, if you’d like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you’ll be ready to use your phone in no time.
Note: Because of updates in phone software, this printed
guide may not be the most current version for your phone. Visit most recent version of the user guide.
WARNING: Please refer to the I mportant Safety Informa tion
www.nextel.com and sign in to access the
section on page 156 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.
i

Use and Care

To care for your Motorola phone, keep it away from:
liquids of any kind
Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.
extreme heat or cold
Avoid temperatures below -10°C/14°F or above 45°C/113°F.
microwaves
Don’t try to dry your phone in a microwave oven.
dust and dirt
Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.
cleaning solutions
To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
the ground
Don’t drop your phone.
ii
Setting Up Your Phone (page 1)

1. Setting Up Service

Menu Key (/)
Talk Key (`)
Softkeys (:)
(@) End/Power Key
(;) Navigation Key
(q) Web Key
(r) OK Key
Activating Your Phone (page 2)
Setting Up Voicemail (page 2)
Enabling Security (page 3)
Account Passwords (page 3)
Getting Help (page 4)
Your Phone’s Navigation Pad

Setting Up Your Phone

1. Make sure your SIM card is in place.
See “Your SIM Card” on page 9.
2. Install the battery.
See “Installing the Battery” on page 12.
3. Press and hold the End/Power Key (@) for two
seconds to turn the phone on.
If your phone is activated, it will turn on, search for
service, and enter standby mode.
If your phone's SIM PIN is set, you may be
prompted to enter your SIM PIN code when you turn on your phone. Enter the four-digit number and press the left softkey (the top left key below the display screen) to select
Yes (left softkey) to allow phone
Press transmissions as prompted. (See “SIM Card Security” on page 90 for more information.)
If your phone is not yet activated, see “Activating
Your Phone” on page 2 for more information.
Note: You may see a prompt to update your browser
information. Press
Ok (left softkey) to complete the task.
1. Setting Up Service 1
Setting Up Service
Ok.
Make your first call.
4.
Use your keypad to enter a phone number. Press the Talk key (`).
Note: Your phone’s battery should have enough charge for
your phone to turn on and find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See “Charging the Battery” on page 13 for details.

Activating Your Phone

If you purchased your phone at a Nextel Store, it is
probably activated and ready to use.
If your phone is not activated, please call Nextel
Customer Service at 1-800-639-6111 from any other phone.
Tip: You must be in an area covered by the Nextel National
Network when you first power up your phone.
When you power up your phone the first time, it
performs a series of security checks. For example, it verifies the phone is Nextel-approved and the correct SIM card is installed. If you don’t pass the security checks, your phone displays messages and screen
2 1. Setting Up Service
prompts showing what to do next. If you still encounter security messages, call Nextel Customer Service at 1-800-639-6111 from any other phone.

Setting Up Voicemail

All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, it is recommended that you set up your voicemail and personal greeting as soon as your phone is activated.
1. Using your i890 phone, call your wireless phone
number.
2. Follow the system prompts to:
Create your passcode.Record your name announcement.Record your greeting.
Note: Voicemail Passcode: It is strongly recommended that
you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.
For more information about using your voicemail, (see “Voicemail” on page 50.)

Enabling Security

You must enable security the first time you power on your phone or within ten days of first activating your phone.
1. Press and hold @ for two seconds to power on
your phone.
2. Press Ok (right softkey).
3. You are prompted to enable security. Press Yes
(right softkey). A series of screens followed by the default homepage displays.
4. Press @ to return to standby mode.

Account Passwords

With Nextel service, you enjoy unlimited access to your personal account information and voicemail account. To ensure that no one else has access to your information, you need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account username and password when you sign on to
www.nextel.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone else receives the bill for your service), you can get a sub-account password at
Note: When you go to www.nextel.com, you will be redirected
to
www.sprint.com by default. Follow the sign in
instructions above to access your Nextel account.
Voicemail Password
You will create your voicemail password (or passcode) when you set up your voicemail. See “Setting Up Voicemail” on page 2 for more information on your voicemail password.
www.nextel.com.
1. Setting Up Service 3
Setting Up Service

Getting Help

Managing Your Account

Online: www.nextel.com
Access your account information.Check your minutes used (depending on your
service plan) .
View and pay your bill.Enroll for online billing and automatic payment.Purchase accessories.Shop for the latest phones.View available service plans and options.
From Your i890 Phone
Press
*4` to check minute usage and account
balance.
Press
*3` to make a payment.
From Any Other Phone
Nextel Customer Service: 1-800-639-6111.Business Customer Service: 1-877-639-8351.
4 1. Setting Up Service
Operator Services
Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party.
Press
For more information or to see the latest in products and services, visit us online at
0`.
www.nextel.com.
Your Phone (page 5)

2. Phone Basics

y
Touch Media Keys (page 7)
Getting Started With Your Phone (page 9)
Navigating Through Menus and Options (page 16)
Displaying Your Numbers (page 17)
Entering Text (page 17)
Accessories (page 21)

Your Pho ne

1. Left Softkey
2. Menu Key
3. OK Key
4. Talk Key
Open View
Phone Basics
10. Navigation Ke
9. Right Softkey
8. Web Key
7. End/Power Key
5. Back Key
6. Space Key
2. Phone Basics 5
Closed View
11. Speaker Button
12. Volume Button
13. Direct Connect (DC) Button
14. Touch Media Keys
19. Smart Button
18. Phone Release Button
17. External Button Lock
16. Touch Exit Key
15. Micro USB Connector

Key Functions

1. Left Softkey (-) lets you select softkey actions or
menu items corresponding to the bottom left line on the display screen.
2. Menu Key (/) lets you access the phone’s menu
from standby mode and allows you to access context-sensitive menus from other screens.
62. Phone Basics
3. OK Key (r) selects the highlighted choice when
navigating through a menu.
4. Talk Key (`) allows you to place or receive calls,
answer Call Waiting, or use Three-Way Calling.
5. Back Key (*) deletes characters in text entry
mode. When using the Web, it allows you to return to the previous page.
6. Space Key (#) enters a space in text entry mode.
7. End/Power Key (@) allows you to end calls, return
to standby mode, or turn the phone on or off.
8. Web Key (L) launches the Web browser.
9. Right Softkey (:) lets you select softkey actions
corresponding to the bottom right line on the display screen.
10. Navigation Key scrolls through the phone’s menu
options and acts as a shortcut key from standby mode.
11. Speaker Button ()) lets you place or receive calls
in speaker mode. In standby mode, pressing the speaker button turns Direct Connect speaker mode on and off.
12. Volume Button allows you to adjust the ringer
volume in standby mode, the voice or speaker volume during a call, and the speaker volume while using the music player or other applications.
13. Direct Connect (DC) Button allows you to use Nextel
Direct Connect
®
. (See page 29.)
14. Touch Media Keys are multipurpose keys that allow
you to control applications and phone functions while the phone is closed.
15. Micro USB Connector allows you to connect your
charger or other accessories to your phone.
16. Touch Exit Key allows you to exit applications and
phone functions when the phone is closed.
17. External Button Lock disables all external buttons,
including the touch media keys.
18. Phone Release Button opens the phone.
19. Smart Button (() opens and closes the external
display menu and activates the touch media keys. You can also use the Smart Button to end calls when your phone is closed.
Note: The use of wireless phones while driving may cause
distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.

Touch Media Keys

Your i890 phone features three lighted touch controls, called touch media keys, located below the external display on the front of the phone. These keys let you access Recent Calls, your phone’s camera, camcorder, music, and media features, and the suspended applications list. Pressing the Smart Button activates the touch media menu and keys. (You can also activate them by launching the camera, camcorder, or music player and then closing the phone.)
The function of these keys will change depending on the active application. The icons representing the keys’ current functions are shown on the external display.
2. Phone Basics 7
Phone Basics

Using the Touch Media Keys

1. Press the Smart Button with the phone closed to
activate the touch media keys and the external display menu.
2. Press the left or right touch media key to scroll
through the menu.
3. Press the center touch media key (@) to select the
highlighted item (for example, the music player).
4. Touch the keys as indicated to select a function.
Camera/Camcorder actions
Note: All Camera, Camcorder, My Images, and My Videos
menus use a horizontal screen. Hold the phone on its side with the touch media keys on the right.
Z [ X
J
Zoom in
Zoom out
Play/Pause
Previous/Rewind
82. Phone Basics
My Music to launch
@
K
V
,
`
Music actions
Note: The music player uses a vertical screen.
X W
@
Y V
Multifunction Touch Key (select)
Next/Forward
Exit (located on lower left side)
Indicates you’re in camera mode (not an action key)
Indicates you’re in camcorder mode (not an action key)
Play/Pause Song
Previous Song/Rewind
Multifunction Touch Key (select)
Next Song/Fast Forward
Exit (located on upper left side)
Tip: To exit a menu, press the Smart Button.
During music playback, press the Smart Button to access alternate music menus (for example, Songs, Playlists, Albums, Artists, and Genres). Use the left and right touch media keys to scroll up and down, and press the center touch media key to select an option.

Getting Started With Your Phone

To start using your i890 phone:
Make sure your SIM card is in place.Charge the battery.Turn on your phone.
After you’ve completed these items, you are ready to begin using your new phone.

You r S IM Card

Locating the SIM Card
Your SIM (Subscriber Identity Module) card is a small card inserted into the SIM card holder within your phone below the battery.
If no SIM card came with your phone, contact Nextel Customer Service at 1-800-639-6111.
Most users will never need to remove or insert the SIM card. However, if it becomes necessary, follow the instructions in “Removing and Inserting the SIM Card” on page 10.
Important: The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card compatibility information, visit
www.nextel.com/sim.
In some cases, Contacts and Groups may not be accessible if you move your SIM card to another phone. Contacts and Groups created with your i890 phone may not be readable by an older iDEN SIM-based phone.
2. Phone Basics 9
Phone Basics
Removing and Inserting the SIM Card
Important: To avoid losing information stored in your SIM
card, do not remove it from your phone unless absolutely necessary.
To remove your SIM card:
1. With your phone powered off, use your thumbs to
slide the battery cover up until it is released from the phone, and then remove the battery cover from the back of the phone.
2. Remove the battery, and then use your thumbs to
carefully slide the SIM card out from under the edge.
10 2. P hon e Basics
Note: Protect your SIM card as you would any delicate object.
Store it carefully.
To insert your SIM card:
1. With your phone powered off, use your thumbs to
slide the battery cover up until it is released from the phone, and then remove the battery cover from the back of the phone.
2. Remove the battery, and then use your thumbs to
carefully slide the SIM card into your phone until it lies flat in the SIM card holder.
Important: Do not touch the gold-colored areas of your SIM
card.

Battery and Charger

WARNING: Use only Nextel-approved or Motorola-approved
batteries and chargers with your phone. The failure to use a Nextel-approved or Motorola- approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage.
Note: Long backlight settings, searching for service, vibrate
mode, browser use, and other variables may reduce the battery’s talk and standby times.
Tip: Watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Important: For information on battery safety, see “Battery Use
and Safety” on page 160.
Nextel-approved and Motorola-approved batteries and accessories can be found at Sprint Stores or through Motorola. You may order online at
www.nextel.com or by
calling 1-866-866-7509.
Your phone’s Lithium Ion (Li-Ion) battery allows you to recharge it before it is fully drained.
When the battery reaches 5% of its capacity, your phone makes a sound and displays a message. When there are approximately two minutes of talk time left, the phone sounds an audible alert and then turns off.
Phone Basics
2. Phone Basics 11
Installing the Battery
1. Use your thumbs to slide the battery door up until it
is released from the phone.
12 2. Phon e Basi c s
2. Remove the battery door.
3. Insert the battery into the opening, making sure the
connectors align. Gently press down to secure the battery.
4. Replace the battery door, sliding it down toward
the base of the phone while pressing gently, until you hear a click.
Removing the Battery
1. Make sure the power is off so that you don’t lose
any stored numbers or messages.
2. Remove the battery cover and position your
fingernail on the top end of the battery to remove it.
WARNING: Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
Charging the Battery
Charge your battery as soon as possible so you can begin using your phone.
Always use a Nextel-approved or Motorola-approved desktop charger, travel charger, or vehicle power adapter to charge your battery.
Using the Phone Charger
Plug the flat end of the charger into the phone’s
micro USB connector and the other end into an electrical outlet.
Phone Basics
With the approved Li-Ion battery, you can recharge the battery before it becomes completely run down.

Turning Your Phone On and Off

Turning Your Phone On
Press and hold @ for approximately two seconds.
As your phone connects to the network, you see a connecting message. Your phone may require you to
2. Phone Basics 13
enter identifying information to use it or to access specific features.
Note: If your phone's SIM PIN is set, you will be prompted to
enter your SIM PIN code when you turn on your phone. Enter the four-digit number and press
Yes (left softkey) to allow phone transmissions as
Press prompted.
Ok (left softkey).
Turning Your Phone Off
Press and hold @ for two seconds until you see
the powering down animation on the display screen.
Your screen remains blank while your phone is off (unless the battery is charging).

Viewing Status Information

Your phone’s display screen provides information about your phone’s status and options. This list identifies the symbols you’ll see on your phone’s display screen:
14 2 . P h on e B a si c s
d e f g y x w h
z { |}
~
$
0
t
4
r
Battery Strength — A fuller battery indicates a
greater charge. The “plug” icon (bottom rows) indicates the phone is charging.
Signal Strength — More bars next to the
antenna indicate a stronger signal.
No Service — Your phone is without service.
You cannot make or receive any type of call.
Phone In Use — Your phone is active on a
phone call.
Direct Connect In Use — Your phone is active
on a Direct Connect call.
Group In Use — Your phone is active on a
Group Connect call.
Direct Talk — Your phone is off network and set
to Direct Talk mode.
Talkgroup In Use — Your phone is active on a
Talkgroup call.
c
%'
&) ;(
*<
/5
, "
2 6 1 3 5
Bluetooth In Use — Your phone is using
Bluetooth. If this icon is blinking, your phone is in discoverable mode. If this icon is static, a Bluetooth connection is active.
Active Phone Line — 1 indicates phone line 1
is ready to make calls; 2 indicates phone line 2 is ready to make calls.
Call Forward — Your phone is set to forward
calls. See “Call Forwarding” on page 62.
Ringer Off — Your phone is set to not ring. See
“Vibrate All” on page 72.
Speaker Off — Direct Connect sound is set to
come through the earpiece rather than through the speaker.
Messages — You have one or more messages.
See “Message Center” on page 48.
QRS TUV WX
7 > ?
L
A B
W
:
Tex t I nput — You are using one of the phone’s
text entry methods. See “Selecting a Text Input Mode” on page 17.
Internet — You are ready to browse the Internet
or are browsing the Internet using a secure connection. See “5. Data Services” on page 67.
Tra nsm itt er s — Your phone is set not to receive
calls and other transmissions. See “Airplane Mode” on page 78.
TTY — You are ready to use your phone to
make calls using a TTY (text telephone) device. See “Telecommunications Relay Service” on page 65.
Hearing Aid — Your phone is set for use with a
hearing aid and is active on a phone call. See “Using Your Phone With a Hearing Aid Device” on page 163.
Voic e Record — You have one or more voice
records stored. See “Voice Records” on page 120.
2. Phone Basics 15
Phone Basics

Navigating Through Menus and Options

Press / to access the main menu, and then use
the navigation key to scroll through menu items.
To navigate through a list-type menu, simply press your navigation key up or down. The scroll bar at the right of the menu keeps track of your position in the menu at all times.
Many features provide context-sensitive menus that let you access related features and actions. This icon f appears onscreen any time a context-sensitive menu is available. Press / to access the menu.
Selecting Menu Items
As you navigate through the menu, menu options are highlighted. Select an item by highlighting it and pressing r
For example, to view your text messages:
1. Press / to access the main menu.
2. Select Messages by highlighting Messages and
16 2. Phon e B asic s
.
pressing r.
3. Select Inbox by highlighting it and pressing r.
(If you have any MMS messages, they are displayed.)
Note: For the purposes of this guide, the above steps
condense into “Press /
> Messages > Inbox.”
Backing Up Within a Menu
To go to the previous menu:
Press Back (right softkey) (when available).
To return to standby mode:
Press @.
Shortcuts and Personalized Keys
In standby mode, your phone gives you ways to quickly access features you use frequently:
Use the Shortcuts feature (page 83) to quickly
access most menu options by pressing a number on your keypad or saying the voice name of the shortcut.
Use the Personalize feature (page 85) to assign main
menu items to the up and down navigation keys, and
the softkeys, reorder the main menu, and set a main menu item to appear when you turn on your phone.
Help
Your phone contains an in-device help program to help you understand complicated or seldom used features. When you access a feature, appears as a menu item or softkey. Select
Help sometimes
Help and
read the text for a quick overview of the feature. For more information, refer to this guide.

Displaying Your Numbers

My Info lets you view your phone number, Direct
Connect number, and other phone information.
Press / > Tools > My Info.

Entering Text

Selecting a Text Input Mode

Your phone provides convenient ways to enter letters, numbers, and symbols whenever you are prompted to
enter text (for example, when adding a Contacts entry or when composing text and multimedia messages).
To choose a text input mode:
1. At a screen requiring you to enter text, press / to
change the text input mode.
2. Select one of the following options:
Alpha to enter text directly using the keypad.Word to enter text using a predictive text system
that reduces the number of key presses required while entering a word. (See page 18.)
Symbols to enter punctuation and other symbols.
(See page 19.)
Numeric to enter numbers by pressing the
numbers on the keypad. (See page 19.)
Text Input Settings allows you to change the
settings for text input mode. (See page 18.)
Insert to insert Quick Notes preset messages
Insert QNotes) or additional multimedia elements
( such as pictures or audio files into a message. (See page 55.) (You can also access Quick Notes by pressing
QNotes [left softkey] when beginning
a message.)
2. Phone Basics 17
Phone Basics
Tip: When entering text, press and hold the # to change
letter capitalization (ABC
> Abc > abc).

Entering Text Using Word Text Input

Word Text Input (T9) reduces the number of keystrokes needed to enter a word by predicting complete words as you type. While you enter letters, Word mode matches your keystrokes to words in its database and displays the most commonly used matching word. You can add your own words to this database.
1. Select the Word text input mode.
2. Press the corresponding keys once per letter to
enter a word. (For example, to enter the word “Bill,” press 2455.) (If you make a mistake, press
Delete [left softkey] to erase a single character.
Press and hold entire entry.)
3. To accept a word and insert a space, press #.
4. If the word that appears is not the desired word,
press the navigation key up or down to change the word on the display to the next most likely word in
18 2. Phon e B asic s
Delete [left softkey] to erase an
the database. Repeat until the desired word appears.
Adding a Word to the Database
If a specific word is not displayed as an option when you are using Word, add it to the database.
1. Select the Alpha text input mode. (See “Selecting a
Text Input Mode” on page 17.)
2. Enter the word. (See “Entering Text Using Alpha
Mode” on page 19.)
3. Select the Word text input mode.
The word will appear as an option the next time you scroll through options during Word Text Input.
Tip: You cannot store alphanumeric combinations such
as Y2K.
To change the text input settings:
1. On a text entry screen, press /.
2. Select Text Input Settings.
3. Select your Primary Input and Secondary Input
language, and whether you want
Word Predict features to be on or off.
and
Complete Word

Entering Text Using Alpha Mode

English Sequence
Key
Space . 1 ? ! , @ & : ; “ - ( ) ‘ ¿ ¡ % £ $ ¥ A B C 2 Á Ã Â À Ç D E F 3 É Ê È G H I 4 Í Ì J K L 5 M N O 6 ñ Ó Õ Ô Ò P Q R S 7 ß T U V 8 Ú Ü Û Ù W X Y Z 9 + - 0 * / \ [ ] = > < # § Space Shift Caps Lock
Back
ABC
DEF
GHI
JKL
MNO
PQRS
TUV
WXYZ
1. Select the Alpha mode. (See “Selecting a Text Input
Mode” on page 17.)
2. Press the corresponding keys repeatedly until the
correct letter appears. (For example, to enter the word “Bill,” press three times, and 5 three times again. (If you make a mistake, press single character. Press and hold softkey] to erase an entire entry.)
By default, the first letter of an entry is capitalized and the following letters are lower cased. After a character is entered, the cursor automatically advances to the next space after two seconds or when you enter a character on a different key.
2 twice, 4 three times, 5
Delete [left softkey] to erase a
Delete [left
Characters scroll in the following order:
Phone Basics

Entering Symbols, Numbers, and Quick Notes

To ente r s ym bols:
Select the Symbols mode. (See “Selecting a Text
Input Mode” on page 17.) To enter a symbol, highlight it and press r or press the number
2. Phone Basics 19
corresponding to the symbol on the onscreen chart.
To enter numbers:
Select the Numeric mode and press the
appropriate key. (See “Selecting a Text Input Mode” on page 17.)
To enter Quick Notes:
1. From a text entry screen, press QNotes (left
softkey).
2. highlight a message and press r.
Tip: To add a quick note after you have already started
entering a message, press / and select a message.
Note: Quick Notes preset messages make composing text
messages easier by allowing you to enter quick messages, such as “Meet me at,” “Let’s get lunch,” or a customized message of your own.
> Insert > Insert QNotes,

Special Function Keys

Some of the phone’s keys assume different functions while in Alpha or Word mode.
20 2. Phone Basics
Spaces
Press # to enter a space.
Capitalization
When you press and hold the # key, it acts as a three-way toggle. Press and hold # to make the next letter typed uppercase (shift), to make all subsequent letters typed uppercase (caps lock), or to go back to lowercase letters.
These icons appear:
or U
R
or V
S
When none of these icons appear, letters typed are lowercase. Scrolling up or down after typing a letter in Alpha mode changes the case of the letter (uppercase or lowercase).
Note: When creating a text message, you may not be able to
Shift is on.
Caps lock is on.
make a letter uppercase by scrolling up, depending on the type of text message and the text entry mode.
Loading...
+ 166 hidden pages