IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with
the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located in
this user’s guide for complete details.
i
Contents
Getti ng S ta r te d.. ....... ... .. ....... ... .. ....... ... .. ..... 1
Locating Your SIM Card....................................3
Index ........................................................184
Drivi ng S a fe ty Ti p s........ ... .. ....... ... .. ........191
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33 322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the product:
Product Name: i870
Model Number: H85XAH6RR5AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15. 107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal comput er peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protec tion against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la tion.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv ing
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
viii
ix
AgION AntimicrobialTM —
Built-in Protection for
Your Phone
Motorola has incorporated AgION antimicrobial
into the painted surfaces of your phone to help
provide protection against a broad range of product
damaging bacteria, mold, and mildew.
Motorol a is the first wirel ess phon e manufa cturer to
incorporate AgION antimicrobial into th e phone's
paint ed surfaces.
The antimicrobial technology is an example of
Motorola's pursuit for innovation and creativity to
produce the best quality wireless experience.
The antimicrobial technology in the paint on
Motorola iDEN
against product damage caused by microbes, but
does not extend such protecti on to the user .
Versatile in application, the EPA-registered AgION
additive is recommended for inst itutional,
commercial and consumer applications. AgION
antimicrobials are used in many settings including
hospitals, offices, schools and food proc essing
facilities. They can also be found in leading
footwear, fabri cs, appliances, water coolers an d
architectural hardware.
®
phones he lps provide protec tion
Benefits of AgIONTM*
• AgION antimicrobial technology helps provide
protecti on again st pr od uct dam ag in g bac ter i a o n
the painted surfaces of the phone.
• AgION an timi cr o bial is effectiv e in pr otec ti n g th e
product against a broad spectrum of bacteria.
• AgION helps inhibit the ability of microbes to
grow and spread on the painted surfaces of the
phone.
• The active ingred ient helps break down
enzyme s in the microbe, inhibit ing its ability to
reprod uce an d sprea d on the pain ted sur face s of
the ph one.
• Studies have shown that su rfac e s with AgIO N
antimicrobial can reduce the amount of certain
product damaging bacteria by 99%.
• The AgION coating will protect the painted
surfaces of the product against product
damagi ng bacteri a for the life of the product.
* The antimicrobial technology is applied only to the painted
surfaces of the Motorola iDEN phones, thereby providing
protection against damage to such surfaces caused by microbes,
but does not extend such protection to the end user.
x
Safety
• AgION antimicrobial protection is based on
silver, a safe, non-toxic additive to the phone
paint. Silver is widely used as an antimicrobial
agent in many environments and industr ies.
• AgION antimicrobial technology is safe to use.
Thorough testing has shown the additive to be
less toxic than table salt and less irritating than
talcum powder.
How It Works
• The technology continuously inhibits the growth
of product damaging bacteria on the phone's
painted surfaces.The active ingredient helps
break down enzymes in the microbe, inhibiting
its abil ity to repr oduc e and spre ad on th e pai nted
surfaces on the phonee.
• The active ingredient in AgION is silver, in the
form of silv er io ns .
Accreditation
• The AgION antimicrobial compound is
registered with the Environmental Protection
Agency (EPA) as a preservative and
bacteriostatic agent for use in the manufacturing
of polymers and plastics.
• NSF, FDA-listed
1
Getting Starte d
r
camera
lens
spotlight
volume
controls
Push-To-Talk
(PTT) button
audio jack
retractable
antenna
flip open
button
mirror
audio playe
keys
external
display
speaker
(in back)
memory
card slot
power button
light sensor
camera key
microphone
accessory
connector
2
Getting Started
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses con text-sens itive
t Acts like s when the flip is closed; turns
speak e r on; us ed wit h vo ic e na mes and
voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
menus.
Camera key — accesses camer a;
c
captures picture.
AOption key — selects the option
appea rin g above it on th e dis p lay .
sSend key — p laces phone calls.
eEnd key — ends phone calls; returns t o
idle screen.
3
yAccesses the audio player when the flip is
closed; plays audio files ; pauses aud io
files.
zWhen a n audio file is playing,
fast-forwards and skips to the next audio
file.
xWhen an audio file is playing, rewinds and
skips to the previous audio file.
To start using your i870 phone:
• Make sure your SIM card is in place.
• Charge the battery.
• Activate your service.
• Enable over-the-air security if you are prompted
to.
Locating Your SIM Card
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 16.
4
Getting Started
If there is no SIM card in your phone or the box,
contac t SouthernLINC Wireless at
1-800-406-0151.
Battery
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 7.
2 Slide t h e re le as e b ut ton ba ck un ti l i t r e leas es t he
battery door.
release
button
3 Allow the ba tt e ry do or to pop up , sl ide it fo rwa rd,
and remove it from the back of your phone.
Inserting the Battery
Your phone comes with a High Performance
Lithium Ion Battery.
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
5
Battery
3 Replac e t he batt e ry do or a nd pr e ss i t ge nt ly un til
you hear a cli c k.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charg er into the
accessory connector.
Charger Atta ched or De vice A ttach ed appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Cha rging Times” on page 6.
6
Getting Started
Charging Times
See your battery and charger to determine the
appropriate charging time.
BatteryCharger
RapidStandard
High
Performance
Maximum
Capacity
For best results, charge the batteries within the
tempe rat ur e range of 50°F to 10 4° F (10 °C to
40°C).
Prolonged charging is not reco mmended.
2 hours4 hours
3.5 hours7.5 hours
Removing the Battery
1 With the phone powered off, r emove the battery
door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum per formance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
7
Activat ing Service
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Activating Service
The first time you power on your phone, you must
be in your loca l ca ll ing area . T hi s activ ates your
service.
Powering On and Off
The first time you power your phone on, a screen
may appear asking you to update yo ur browser
information. This means you must enable secur ity.
To power your phone on:
1 Open the flip.
Tip: Press the flip open button to open the flip
easily.
2 Press p.
Note: When powering on, if you press p for
more than 5 seconds, you will turn off
calls an d other tra ns m is si ons. See
“Temporarily Turning Off Transmissions”
on page 152.
To power your phone off:
1 Open the flip.
2 Press and hold p.
When You Power On For the First
Time
If the Enter SIM PIN Code screen appears, enter
your SIM PIN. See “Entering the PIN” on page 13.
Press A under Ok.
When you receive your phone, the S IM PIN is
0000. Change your PIN to prevent fraudule nt use
of the SIM card (see “Changing the PIN” on page
14).
8
Getting Started
As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.
Enabling Over-the-Air
Security
If you are set up to receive over-the-air
programming from SouthernLINC Wireless, you
must enable security the firs t tim e yo u pow er on
your phone or within 10 days of first activa tion of
your phone:
1 When you power on your phone for the first time,
after the idle screen appears, you will be
prompte d t o sele c t Ok to update your browser
information.
2 Press A under Ok.
3 You are prompted to en ab le sec ur i ty. Press A
under Yes. A series of screens appears. If you
subscribe to the appropriate SouthernLINC
Wireless plan, your home page appears.
4 Press e to return to the idle screen.
Findi ng Your Phone N umb e r
and LINC ID
My Info le t s yo u v iew you r ph on e numb er , L INC ID ,
and oth er phone information:
1 Press m to access the main menu .
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information.
Line 1 and Line 2 ar e yo ur phone nu mb ers. LINC
ID is the number th at others use to co nt ac t yo u
using I nstantLINC Mobile to Mobile. These
numbers appear when you receive y our alert
notification after enabling security on your phone.
See “My Info” on page 115 for more information
about this feature.
Phone Basics
Any time your phone i s powered on, the display
provides you with information and options.
9
Phone Basics
Flip Open Button
The flip open button located on the upper right
corner o f your phone enables you to q uickly open
the flip by pushing the button.
The external display shows a shortened version of
the inte r nal di sp la y. T o se e mo re i nf orm at io n, op en
the flip.
The screen shown is the idle screen. The idle
screen appears when your phone i s on, but not
engage d in any activity.
Text Area
This area displays me nus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, an d lis ts .
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symb o l > tells you to sele ct a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the high lighted menu item or list item
• Sets options
10
Getting Started
• Confirms actions
• Places and answer calls
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon S appears any time a context-sensitive
menu is available. Press m to access the menu.
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.
BrowserBrowse the Web.
a
Java AppsJava applications on your
q
SettingsCustomize your phone.
b
VoiceRecordRecord and play audio
c
ContactsCreate , view, store, and
d
phone. See page 124.
See page 150 .
messages. See page 147.
edit Contacts. See
page 38.
MessagesAccess messages. See
e
Call Forwa rdSet call fo rwar di ng opti on s.
f
DatebookSchedu le appointments.
o
MemoStore a n umber to access
g
Call TimersPhone us age information.
h
Recent CallsLists recent calls. See
i
ShortcutsCrea te shortcuts to
s
My InfoView pe rso n al ph one
j
ProfilesGroups of settings you
p
Call AlertLists call alerts. S ee
k
page 66.
See page 47.
See page 117 .
later. See page 59.
See page 54.
page 33.
screens. See page 162.
inform at ion , inc l ud ing
phone number and LIN C
ID. See page 8.
apply together. See
page 157.
page 31.
11
Phone Basics
BluetoothConnect to a device with
B
GPSFind your approxi mate
l
Ring TonesAssign ring tones and turn
m
LINCaroundLaunch/Exit LINCaround.
M
C CameraA ccess camera an d take
m Media CenterAccess sto r ed pi ct ure s an d
* Audio PlayerAccess the MP3 audio
Bluetooth. See page 130.
geographical location. See
page 138.
ringer off. See page 60.
Access LINCaround Setup
and Help. See page 2 5.
pictures. See page 81.
audio recordings. See
page 88.
player . See page 97.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on page 154.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
6No Service — Your phone is
A
B
C
1 2
Battery Strength — A fuller battery
indic ate s a gre at e r ch ar g e.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
without service. You cannot make
or receive any type of call.
Phone In Use — Your phon e is
active on a phone call.
InstantLINC Mobile to Mobile In
Use — Your phone is active on an
InstantLINC Mobile to Mobile call.
Talkgroup In Use — Your phone is
active on a group call.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indic ates phone line 2 is ready to
make calls.
12
Getting Started
BBluetooth In Use — Your phone is
G J
H
K L
I
RM
Q
u
uMQ
w xT
yz
DE
using Bluetooth. If this icon is
blinki ng, then your phone is in
discoverable mode. If this icon is
static, your phone is active in a
Bluetooth connection.
Call Forward — Your phone is set
to forward calls. See page 47.
Ringer Off — Your phone is set to
not ring. See page 60.
Speaker Of f — Sou nd s as so ciat ed
with InstantLINC Mobile to Mobile
and group calls are set to come
through the earpiece rather than
through the speaker.
Ringer Off — Your phone is set to
not ring. See page 60.
Messages — You have one or
more messages. See page 66.
Internet — Yo u are ready to
browse the internet.
9Transmitters — Your phone is set
43
5
c
Y Z
7Hearing Aid — Your phone is set
N O
t
not to receive calls and other
trans mi ss ions. See “Tem po r a rily
Turning Off Transmissions” on
page 152.
Audio Player — The audio player
is active.
Voice Record — You h ave one or
more voice records stored. See
page 147.
Packet D ata — You are read y t o
transfer packet data or are
transferring packet data. See
page 55.
for use with a hearing aid and is
activ e on a phone ca ll.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 57.
Roaming — You are using your
phone o uts ide of t he S o ut her nL INC
Wireless network.
13
Using the Memory Card
Entering Numbers From the Keypad
To enter numbers at the idle screen or any screen
that re qu ir e s yo u to enter num bers, pr es s th e
numbers on the keypad .
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.
Using the Memory Card
Your i870 phone comes with a 32 MB memor y
card, memory card reader, and memory card
adaptor.
For complete instructions on using the memory
card with your phone and with your computer, see
“Memory Ca rd” on pag e 74.
SIM Ca rd Se c ur ity
Your SIM card protects your pers onal infor m ation.
The SIM car d stores all your Contacts information.
Since this information is stored on your SIM card,
not in y our phone, you can remove the information
by removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n withou t the SIM
card.
To preve nt unauth orized use of yo ur phone, you r
SIM card may be pr o tect e d by a PI N tha t you e nt er
each time the phone is powered on. You can
change the PIN or turn off the requirement that it
be entered.
Entering the PIN
You may be required to enter a SIM PIN when you
first use your phone.
When you receive your phone, the S IM PIN is
0000. Change your PIN to prevent fraudule nt use
of the SI M card.
14
Getting Started
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact
SouthernLINC Wireless at
1-800-406-0151. See “Unblocking the
PIN”.
1 When the Enter SIM PIN Code screen ap pe ars,
enter you r SIM PI N. An as te r is k ap pe ar s for
each character en tered.
2 Press A unde r Ok.
Changing the PIN
1 From the main menu, select Settings >
Security > Change Passwords > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A unde r Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A unde r Ok.
6 At the Re-enter New SIM PIN screen, re- enter
the new SIM PIN to confirm.
7 Press A unde r Ok.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
When the PIN requir ement is off, your phone can
be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact SouthernLINC Wireless at
1-800-406-0151 to get a PIN Unblock Code ( PUK).
15
SIM Card Security
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
SouthernLINC Wireless. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At Sout hernLINC Wireless representative’s
request, provid e the infor m ation needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-d igit SIM PIN .
6 Re-ent er yo ur S IM PI N.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
Switching SIM Cards
Moving yo ur SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with ano ther phone, or use another SIM car d
with your phone, the following information is
erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• Text Message drafts, outbox messages, and
custom i ze d quick not es
• Information stored in Me m o
• Pictures, video, and audio recordings accessible
through the media center that are saved in your
phone’s memory, except those that are forward
locked . (No it e ms sav ed to the mem or y car d are
erased.)
• 3 most recent GPS Enabled locations
• Voice records
• Voice names
your SIM card.
16
Getting Started
• Datebook events
• Options set using the Personalize menu
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
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