Accessory Saf et y Inform at io n ... .... .... ............178
MOTOROLA LIMITED WARRANTY.......180
Patent and Trademark Information.......184
Index ........................................................185
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i860
Model Number: H73XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral , this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interferenc e that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv in g
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
1
Getting Started
camera
lens
volume
controls
TM
PUSH TO TALK
(PTTTM) button
audio jack
accessory connector
retractable
antenna
flip open
button
camera
short-range
spotlight
external
color
display
speaker
(in back)
earpiece
option keys
menu key
back key
internal
color
display
light sensor
power
button
space key
microphone
2
Getting Started
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context -sensitive
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p ConnectSM
speaker on and off; used with voice
names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incomin g
calls to voice mail.
menus.
AOption key — selects the option
appea rin g above it on the dis p lay .
Note: Throughout this User’s Guide,
the option keys will be
represe nt e d by A.
sSend key — p laces phone calls.
To start using your i860 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable secu rity.
eEnd key — ends phone cal ls; returns to
idle screen; in browser mode, returns to
Net main menu.
3
Removing the Battery Door
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 6.
2 Slide t h e re le as e b ut ton ba ck un ti l i t r ele as es t he
battery door.
release
button
3 Allow the ba tt e ry do or to po p up , sli de it forw ar d,
and remove it from the back of your phon e.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If want to use a SIM card other than the one that is
in your phone, please contact Nextel Customer
Care to verify that the SIM card you want to use is
compatible with your phone.
4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove th e ba ttery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l
you hear a cli ck.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
5
Battery
Charger Attached or Devi ce At tache d appears
on the internal display.
Tip: To remove the charger from the accessor y
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have pur c ha s ed optional ba t te r ie s or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate cha rging
times.
BatteryCharger
RapidStandard
Slim Lithium
Ion
Standard
Lithium Ion
For best results, charge the batteries within the
tempe rature range of 50 °F to 10 4°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours3 hours
2 hours4 hours
Removing the Battery
1 With your phone po were d off, rem o ve the
battery door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum perfor mance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
6
Getting Started
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the batter y is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
Tip: Press the fl ip open button to open the flip
easily.
2 Press p.
As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security” on page 7.
7
Enabling Security
Enabling Security
You must enable security the first time you po wer
on your ph on e or w it hi n 10 days of fi rst a ct ivat i on of
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Nex tel Online serv ic es .
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Gr oup Connect calls.
1 When you receive an alert notification saying
New Browser Message - Receive
Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen disp lays. Press A under
Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
Line 1 and Line 2 are yo ur ph on e numbers. DC is
your Direct Connect number, the number that
others use to contact you using Direct Connect
servic e. These numbers appear whe n you receive
your alert notification afte r enabling secur ity on
your phone.
See “My Info” on page 106 for more information
about this feature.
®
8
Getting Started
Nextel® Voice Mail
You must set up your voice mail box before you
can retr ieve messages. See “Setti ng Up Your
Voice Mail Box” on page 64.
Nextel Worldwide® Service
You can us e yo ur phone to ma k e ca lls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Philippines, Singapore,
Israel, Mexico and Peru*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can c ontrol many features of your phone,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the vol ume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 134.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en
®
the flip.
status icons
text area
menu icon
display options
The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.
9
Phone Basics
Text Area
This area displays menus, messages, names,
phone nu mbers, and other information.
Display Options
Two displ ay options appear at the bottom of most
screens. You select a display option by pressi ng
the option key below it.
Menus and Lists
Your phone’s fea tures are arrang ed in menus,
submenus, and lists.
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the hi ghlighted menu it em or li st item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses camera. This is
the default setting. You can assign a different
main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appea rs an y t im e a co ntext-sensitive
10
Getting Started
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as larg e icons. See “Sett ing the
Menu View” on page 136.
NetAccess to Nextel Online
a
Java AppsJava applicati ons on your
q
SettingsCustomize your phone.
b
Ring TonesAssign ring tones and turn
m
C CameraTake pict ur e s an d vi deos.
m Media CenterAccess stor ed pictures,
VoiceRecordRecord and play au dio
c
services. See page 92.
phone. See page 113.
See page134.
ringer off. See page 57.
See page94.
videos, and audio
recordings. See page99.
messages. See page 110.
My InfoAccess pe rsonal phone
j
n DownloadsProvides a catal og of ring
GPSFind your approximate
l
ContactsCreate, view, store, edit
d
MessagesAccess messages. See
e
Call ForwardSet ca ll for war ding op tio ns.
f
DatebookSchedul e ap po in tm en ts.
o
information, including
phone nu mber and Direct
Connect number. See
page 106.
tones, wallpapers, games
and Java applications that
you can download directly
to your ph on e. It em s i n t his
catalo g change frequently,
so check regularly for fresh
conten t. See page59.
geographical location. See
page 119.
contacts. See page 35.
page 60.
See page44.
See page128.
11
Phone Basics
MemoStore a number to access
g
Call TimersPhon e us ag e informatio n.
h
Recent CallsLis ts r ec e nt ca ll s. See
i
ShortcutsCreate shortcuts to
s
ProfilesGroups of settings you
p
Call AlertLists call alerts. See
k
later. See pag e43.
See page 51.
page 28.
screens. See page 146.
apply together. See
page 142.
page 26.
Quick Access to Main Menu Items
Each arrow in the navigation key and O ca n be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on page 139.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
A
B
C
1 2
Battery Strength — A fuller battery
indica tes a greater char ge.
Signal Strength — More bar s next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
activ e on a phon e call.
Direct Connect In Use — Your
phone i s active on a Direct Connect
call.
Talkgroup In Use — Your phone is
active on a Group Connect call.
Active Phon e Line — 1 indicates
phone li ne 1 is ready to make calls;
2 indica tes phone line 2 is ready to
make calls.
12
Getting Started
G L
I J
K
H
Q R M
u
w xT
yz
ljik
mXnW
DE
c
Call Forwa rd — Your phone is set
to forward calls. See “Call
Forwarding” on page 44.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 57.
Speaker Off — Direct Connect and
Group Connect sounds are set to
come through the e arpiece rather
than through the speaker.
Messages — You have one or
more mess ages. See page 60.
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 33.
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connectio n.
Voice R ecord — You have one or
more voice records stored. See
page 110.
U
Y Z
N O
Airplane Mode — Your phone is
set to Airplane Mode. See
“Temporarily Turning Off Calls” on
page 137.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Pho ne as a Modem” on page
52.
TTY — You are re ad y to us e your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 53.
SIM Ca rd Se curity
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM
card.
13
SIM Card Security
To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PIN that you ente r each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your ph one.
Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
PIN to prevent f raudulent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays .
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN” on page 14.
Changing the PIN
Note: The SIM PIN requ irement mu st be turned
on in o rder to access this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
14
Getting Started
6 At the Re-enter New SIM PIN screen, r e-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 tim es, your SIM
card is blocked. T o unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press *#m1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
The SIM card is desi gned for optimal Contacts
storage and feature use. For Nextel SIM card
compatibilit y information, visit
www.nextel.com/sim.
If you remove your SIM card and use it with
anoth er phone, or use another SIM car d wi th your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
your SIM card.
15
SIM Card Security
• Pictures, vid eos, and audio recordings in the
media center, except those that are forward
locked
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
Note: In some cases, Contacts may not be
access ible if you move your S IM card to
another phone. Contacts entries created
with your i860 phone are not readable by
an older iDEN SIM-based phone.
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
16
Getting Started
4 Carefully slide your SIM card into the SIM card
holder.
5 Close the SIM card holder.
6 Slide th e la tc h tow a r d the SIM card ho ld er.
Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Slide the latch away fro m the SIM card holder.
latch
17
Locking the Key pad
3 Open the SIM card holder.
4 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
5 Close the SIM card holder.
6 Slide th e la tc h tow a r d the SI M ca r d ho ld er.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
18
Getting Started
Important: Emergency calls cannot be placed
To lock or unlock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
You also have the option of setting your phone to
automatically l ock the keypad if there has bee n no
activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock
and then se lect a time.
The keypad can be se t to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
while the keypad is locked.
Accessories
Your phone comes with a Standard Lithium Ion
Battery, rapid travel charger, and holster.
Various accessories are available for use with your
i860 phone, including cases, vehicle power
charger , dat a ca bl es , Han ds- Fre e ac ces so rie s an d
more.
To order additional accessories, go to
www.nextel.com or call 1-800-Nextel6. You can
also contact your Nextel Authorized Sales
Representative or stop by any Nextel-owned Retail
Store. For information on Nextel retail store
locations, go to www.nextel.com.
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
If you are bringing your phone number from
anothe r carrier, your new phone will be act ive as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the numb er
you have brought to N extel is activated, your
temporary phone number will be deactivated and
service with your previo us carrier will be cancelled
19
Nextel® Customer Care
automatically. You will r eceive a text messag e on
your Nextel phone letting you know that activation
is complete. Simp ly turn your phone off and ba ck
on again to complete activation.
Here is additional informatio n you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Vo ice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all mes s ages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to you r
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response cen ter wil l not b e a bl e to ca l l you b ac k on
your Nextel phone if in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is dis c onnected before location and
details have been provid ed, be sure to call 911
again an d advise that you were disconnected.
Go to www.nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Cu st om er C are : 1-80 0- 639 - 61 11 or di a l 611
from your i860 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i860 phone) .
Understanding Status
Messages
You may rec eive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. You can go to
nextel.com for additional information about status
messages.
20
Making Calls
Your i860 phone makes two types of calls: digital
cellul ar phone ca lls and Direct Connect calls. With
Direct Connect c alls, you use your phone as a
long-range, di gital walkie-talkie.
Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the c all:
Press s. -or-
If you enter e d th e num ber from the idle screen,
press O.
3 To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 49).
With the Flip Closed
You can make phone calls with the flip closed
using a voice name or the recent calls list to select
the number you want to call. See “Usin g a Voice
Name” on page 23 and “Making Calls From the
Recent Calls List” on page 31.
To end the call, press ..
Direct Connect® Calls
Nextel offers the following Direct Connect services:
• Direct Connect — allows walkie-talkie calling
within your local coverage area.
• Nationwide Direct Connect
coast-to-coast walkie- talkie calling to Nextel
users from anywhere on the Nextel National
Network (U. S.) to anywhere on the National
Network.
• International Direct Connect
walkie- ta lk ie calling to an d fr om se le ct co un tr i es .
• Group Connect — allow s wa lk ie -t al ki e ca lling to
up to 25 Nextel customers simultaneously (see
“Group Connect
See www.nextel.com for more details on these
Direct Connect se rvices. Pricing for each of these
servic es is based on your service contract.
SM
Calls” on page 50).
SM
— allows
SM
— allows
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