Motorola i836 user manual

Digital Multi-service Data-capable Phone

@NNTN6239@

NNTN6239A

Nextel

iDEN

i836 Phone User’s Guide

APPROVAL DRAFT

i

Contents

Getti ng Sta rted ......... ... ......... ... ......... .......... 1

Removing the Battery Door...............................3

Locating Your SIM Card....................................3

Battery...............................................................4

Powering On and Off.........................................7

Enabling Secu r ity ................... ................ .... ... ....8

Phone Programming .........................................8

Finding Your Phone Number and Direct
Nextel

Nextel Worldwide

Customizing Features .......................................9

Phone Basics ....................................................9

SIM Card Security ...........................................13

Locking the Keypad.........................................18

Antenna...........................................................19

Accessories.....................................................19

Wireless Local Number Portability: Bringing

Nextel

®

Connect

Your Phone Number From Another

Carrier.........................................................20

Number ........................................8

®

Voice Mail.............................................9

®

Customer Care...................................21

®

Service ...............................9

Understand in g Sta tu s Mess a ges .......... .......... 2 1

Maki ng C a lls .... .. .......... .. .......... .. .......... .....22

Phone Calls.....................................................22

Direct Connect
Group Con nect

Talkgroup Calls ...............................................28

Receiving Calls ...............................................30

Ways to Enter Calls.........................................30

Missed Phone Call s ... .... ... .... ................ ... .... ...33

Using Speakerphone.......................................33

Using Mute......................................................34

Making Emergency Phone Calls.....................34

®

Calls .....................................22

SM

Calls...................................23

Call Alerts..................................................36

Sending Call Alerts..........................................36

Receiving Call Alerts .......................................36

Using the Call Alert Queue..............................36

Recent Calls..............................................38

Calls and Call Alerts........................................38

My Info From Other Phones............................38

Contact Information From Other Phones ........39

ii

Viewing the Recent Calls List..........................39

Storing Items to Contacts................................40

Deleting Items .................................................40

Making Calls From the Recent Calls List ........41

Enter in g Tex t.. ... .. .......... .......... .. .......... .. ... 43

Using Alpha Mode...........................................43

Using Word Mode............................................43

Special Function Keys.....................................44

Using Numeric Mode.......................................45

Using Symbols Mode ......................................45

Contacts ................................................... 46

Viewing Con ta cts. ................ ... .... ................ ... .. 4 7

Creating Entries...............................................48

Storing Numbe rs Fast er ............. .... .... ............. 4 9

Editing Entries.................................................50

Deleting Entries...............................................50

Checking Capacity ..........................................50

Creating Pauses and Waits.............................50

International Numbers.....................................51

Memo .........................................................52

Call Forwarding ........................................53

Forwardin g All Calls ....... ... .... .... ............... .... ...53

Turning Off Call Forwarding............................54

Forwardin g Miss e d Call s... .... ................ ... .... ...54

Viewing Call Forwarding Settings ...................55

Advan c ed C a lli n g Feat u re s .. ......... ... ....... 56

Call Waiting.....................................................56

Switching Bet w een C all s... .... .... ............... .... ...56

Putting a Call on Hold .....................................57

Calling 2 People..............................................57

Creating Pauses and Waits While Dialing.......58

Making International Calls...............................58

Setting One Touch Direct Connect

Setting Flip Actions .........................................59

Call Timers......................................................60

Using Your Phone as a Modem ......................61

Making TTY Calls............................................62

Special Dialing Codes.....................................63

®

...............58

iii

Nextel® Phone Services............ .............. 65

Caller ID ..........................................................65

Per-Call Blocking.............................................65

Per-Line Blocking ............................................65

Alternate Line Service .....................................65

Call Restrictions ..............................................66

Nextel Directory Assistance 411 .....................66

Ring Tones...............................................67

Setting Your Phone to Vibrate.........................67

Ring and Vibrate .. .... .... ............... .... .... ............. 6 8

Assigning Ring Tones to Contacts..................68

Viewing Rin g Tone Assi gn me nt s .... .... .... .........6 8

Download in g Mor e Rin g Tones .................. ... ..69

Managing Memory...........................................69

Deleting Custom Ring Tones ..........................69

Message Center....................................... 70

Accessing the Message Center.......................70

Message Center Options.................................70

Receiving Messages................................ 71

Message Notifications.....................................71

Retrieving Messages.......................................72

Voice Mail Messages................................73

Receiving a Message......................................73

Accessing Voice Mail from

the Message Center ...................................73

Sending Unanswered Calls to Voice Mail .......73

Nextel® Voice Mail....................................74

Setting Up Your Voice Mail Box ......................74

Playing Messages...........................................74

Changing Your Passwo rd . .... ................ ... .... ...75

Recording Your Name.....................................75

Recording Your Active Greeting......................76

Advanced Voice Mail Features .......................76

®

Nextel

Voice Mail Tree..................................81

Multimedia Messages ......... ............ .........8 2

Navigating the Inbox, Drafts, and Sent Items..82

Creating and Sending Messages ....................82

Drafts...............................................................92

Sent Items.................. .... ... .... .... ............... .... ...92

Receiving a Message......................................93

Navigating a Message.....................................94

iv

Viewing Received Messages

from the Message Center...........................94

Actions for Received Messages......................95

Customizing MMS ...........................................98

Managing Memory.........................................101

SMS Me s sag e s............ .. .......... ......... ... ... 102

Receiving a Message....................................102

Reading From the Message Center..............102

Calling and Storing Numbers ........................102

Wirel e ss D a ta Se r vi c e s .. ... .......... .. ........ 1 04

Wireless Dat a Serv ic es .......................... .... ...104

Accessing Wireless Data Servic es From Your

Phone .......................................................105

Navigation Keys ............................................105

Guides and Dem os.. ............... .... .... ...............106

My Pictu r e s ........ .. .......... .. .......... ... ......... . 107

Viewing Pictu res.................. ... ................ .... ...107

Getting File Information.................................107

Deleting Pictures...........................................107

Managing Memory.........................................107

My Info..................... .. .......... ... ......... ... .....1 08

Viewing My Info.. .... ............... .... ............... .... .108

Editing My Info ..............................................108

Setting Sending Options ...............................109

Using Nextel Direct Send

Sending My Info and Contact Information.....110

SM........................ 110

Voice R ec o r d s ... ... ......... ... ......... ... .......... 1 12

Creating Voice Records ................................112

Playing Voice Records..................................112

Labeling Voice Records ................................112

Deleting Voice Records.................................112

Locking Voice Records .................................113

Managing Memory ........................................113

Java Applications................... .. ............ ..114

Installing App li catio ns................ .... .... ............ 11 4

Running Applications ....................................114

Suspending Applications...............................114

Resuming Applications..................................115

Ending Applications.......................................115

Download in g Appli ca ti on s................. .... ... .... .115

v

Deleting Applications.....................................115

Managing Memory.........................................116

Shortcuts on the Ma in Menu ...... .... .... ........... 11 6

Java Applications and GPS Enabled.............117

GPS En abled ............ .......... .. .......... ........ 120

IMPORTANT: Things to Keep in Mind ..........120

Making an Emergency Call ...........................121

Viewing Your App roxim a te Lo ca tio n ...... .... ...122

Enhancing GPS Performance.......................123

Updating Satellite Almanac Data...................125

Setting Priva cy Op tio ns.................................126

Using GPS with Map Software......................127

Datebook ................................................ 130

Viewing Date b ook ....... .... ............... .... .... .......13 0

Creating Events.............................................131

Editing Events ...............................................133

Deleting Events.............................................134

Receiving Reminders....................................134

Making Calls From Datebook and Datebook

Reminders ................................................134

Customizing Datebook Setup........................135

Customizing Your Phone.......................137

Setting the Volume........................................137

Setting Your Phone to Vibrate.......................137

Changing the Loo k of Your Pho ne ............... .137

Airplane Mode —Temporarily Turning

Off Calls....................................................139

Using Settings...............................................139

Profiles ....................................................144

Viewing Pro fil es .............. ... .... ................ ... .... .144

Switching Prof il es.............. .... .... ............... .... .144

How Changing Set tin gs Affec ts Profi le s........144

Temporary Profiles........................................145

Creating Profiles............................................146

Editing Profiles ..............................................146

Deleting Profiles............................................146

Setting Call Filtering ......................................147

Shortcuts.................................................149

Creating a Shortcut .......................................149

Using a Shortcut............................................149

Editing a Shortcut..........................................150

Deleting Shortcuts.........................................150

vi

Using a He a dse t.. ... ......... ... .......... .. ........ 1 51

Attaching a Headset......................................151

Using a Remote PTT Button .........................151

Nextel® Customer Care......................... 152

Domestic Customer Care..............................152

Nextel Worldwide

®

Customer Care...............152

Nextel® Terms and

Conditions of Ser v ic e ...... ... ......... ... ... 153

Safety and General Information ........... 175

RF Operational Characteristics .....................175

Portable Radio Product Operation and EME

Exposure...................................................175

Electromagnetic Interference/Compatibility...178

Medical Devices............................................178

Operational Warnings....................................179

Operational Cautions.....................................180

Accessory Saf ety Info rm at io n. .... .... ...............181

MOTOROLA LIMITED WARRANTY.......183

Patent and Trademark Information.......187

Index ........................................................188

vii

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard

Plantation, F L 33322 USA
Phone Number: 1 [phone]

Hereby d eclares that the pr oduct:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),

15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral , this device

complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interferenc e that may ca use undesired
operation.

Note: This equipment has been tested and

found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.

If this equipment does cause harmful

interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:

• Reo rie nt or rel oc ate the receiv in g

antenna.

• Incre ase th e se para tio n betw e en the
equipme nt and receiver.

• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

• Consult t he dealer or an experienced
radio/TV technician for help.

1

Getting Started

volume
controls

Push-to-talk (PTT)
button

audio jack

accessory connector

retractable
antenna

external
display

speaker
(in back)

earpiece

light sensor

back key

internal
display

option keys

power
button

space key

microphone

2

Getting Started

p Power button.

Navigation key — press the arrows to
scroll through menus and lists.

O OK key — selects highlighted item;

answers calls.

m Menu key — accesses context -sensitive

t Acts like s when the flip is closed; turns

Direct Connect® / Grou p ConnectSM
speaker on and off; used with voice
names and voice records.

. Acts like e when the flip is closed;

accesses recent calls; sends incomin g
calls to voice mail.

menus.

A Option k ey — selects the option

appea rin g above it on the dis p lay .

Note: Throughout this User’s Guide,

the option keys will be
represe nt e d by A.

s Send key — places phone calls.

To start using your i836 phone:

• Make su re yo ur SI M card i s in pl ac e.

• Charge the battery.

• Activate your se rv ic e.

• Enable security.

e End key — ends phone calls; returns to

idle screen; using Wireless Data
Services, returns to home page.

3

Removing the Battery Door

Removing the Battery Door

1 Make sure the phone is powered off. See

“Poweri ng On and Off” on page 7.

2 Press the release button and pull the battery

door away from the phone.

button

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM car d
holder in the back of your phone, underneath the
battery.

SIM card

If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.

If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your p h one.

4

Getting Started

Battery

Inserting the Battery

Your phone comes with a Slim Lithium Ion Battery.

1 Remove th e ba ttery door.
2 Insert the battery into the battery area. Press the

battery down to secure it.

3 To replace the battery door, locate the tabs on

the battery door and the slots in the pho ne.

slots

Place the tabs on the batte r y door in to the slots

4

on the phone.

tabs

5

Battery

5 Move the top of the batter y door into place.

Press it over the release button until you hear a
click.

Charging the Battery

Your phone comes with a rapid travel charger.

1 Plug the charger into an electrical outlet.

2 Open the connector cover.

3 Plug the other end of the charger into the

accessory connector.

Charger Atta ched

on the internal display.
Tip: To remove the charger from the accessory

connector: Press the buttons on the sides

connector
cover

or Devi ce At tache d appears

of the plug. Pull the plug straight out.

6

Getting Started

4 If you have pur c ha s ed optional ba t te ri e s or

chargers, see “Charging Times”.

Charging Times

Check your battery and charger type against the
grid below to determine appropriate charging
times.

Battery Charger

Rapid

Slim Lithium
Ion SC

Standard
Lithium Ion
SC

For best results, charge the batteries within the
tempe rat ur e range of 50°F to 104°F (10°C to
40°C).

Prolonged charging is not recommended.

2 hours 2.5 hours

3.5 ho urs 4 hours

Standard

Removing the Battery

1 With the phone po wered off, remove the battery

door.

2 Remove the battery by lifting it out from the side.

Battery Use and Maintenance

• The Motorola iDEN Approved Lithium Ion

chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.

• Extreme temperatures degrade battery
performance. Do not store the bat tery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).

7

Powering On and Off

• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.

• The battery capacity is degraded if the batter y is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

Powering On and Off

To power your phone on:

1 Open the flip.
2 Press p.

Note: Pressing p for more than 5 seconds turns

on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page

139.

As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.

To power your phone off:

1 Open the flip.
2 Press and hold p.

The first time you power your phone on, your
service is activated.

A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.

8

Getting Started

Enabling Security

You must enable secur ity the first time you power
on your ph on e or w it hi n 10 da ys of fir st a cti vat i on o f
your phone.

1 Press A under Ok.

Note: If you press A under Later, the idle

screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi r el es s D ata Se rvi ce s .

2 You are prompted to enable security. Press A

under Yes. A series of screens followed by the
default homepage displays.

3 Press e to return to the idle screen.

Phone Pr og ra mmi ng

Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Tal kgroups.

1 When you receive an alert notification saying

New Browser Message - Receive
Programmi ng Info , press A under Goto.

2 You are prompted to accept changes to your

lists. Press A under Ok.

3 You are prompted again to accept changes to

your lists. Press A under Ok.

4 A confirmation screen disp lays. Press A under

Ok.

5 Press e to return to the idle screen.

Findi ng Your Phone Nu mb e r and Direct Connect® Number

My Info lets you view your phone number, Direct
Connect number, and other phone information.

1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:

Line 1 and Line 2 a re yo ur p hone n umb ers . Direct
Connect is your Direct C onnect number, the

number that others use to contact you using Direct
Connect walkie-talkie servic e. These numbers
appear when you receive your alert notification
after enabling security on your phone.

See “My Info” on page 108 for more information
about this feature.

9

Nextel® Voice Mail

Nextel® Voice Mail

You must set up your voice mail box before you
can retr ieve messages. See “Setti ng Up Your
Voice Mail Box” on page 74.

Nextel Worldwide® Service

You can us e yo ur phone to ma k e ca lls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.

* Credit approval may be required. Other conditions may apply.

Customizing Features

You can c ontrol many features of your phone,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the vol ume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 137.

Phone Basics

Display

Any time your phone is powered on, the display
provides you with information and options.

The external display shows a shortened version of
the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en

®

the flip.

The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.

status icons

text area

menu icon

display options

Text Area

This area displa ys menus, messages, names,
phone nu mbers, and other information.

10

Getting Started

Display Options

Two displ ay options appear at the bottom of most
screens. You select a display option by pressi ng
the option key below it.

Menus and Lists

Your phone’s fea tures are arrang ed in menus,
submenus, and lists.

To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.

In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >

Security means:
1 Scroll to Settings on the main menu.

2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be
used to a ccess a main menu item from the id le
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffer ent mai n men u items, see “P ersona lize
Features” on page 141.

OK Key

Pressing O:

• Selects the hi ghlighted menu it em or li st item

• Sets options

• Confirms actions

• Places and answer calls

• From the idle screen, accesses ring tones list.

This is the default setti ng. You can assign a
different main menu item to O.

Menu Key

Many features provide context-sensitive menus
that let you access related features and actions.

This icon
menu is available. Press m to access the menu.

S appea rs an y t im e a co ntext-se n si tiv e

11

Phone Basics

Main Menu

All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as larg e icons (see “Setting the
Menu View” on page 138).

Net Access to Wireless Data

a

Java Apps Java applications on your

q

Settings Custo m iz e yo ur phone.

b

Ring Tones Assign ring tones and turn

m

My Pictures Access stored pictures.

[

VoiceRecord Record and play audio

c

My Info View personal phone

j

Services. See page 104.

phone. See page 114.

See page 137.

ringer off. See page 67.

See page 107.

messages. See page 112.

information, including
phone n umber and Direct
Connect number. See
page 8.

n Downloads Provides a catalog of ring

GPS Find your approx imate

l

Contacts Create, view, st ore , edi t

d

Messages Access messages. See

e

Call Forward Set cal l fo rwardi ng o ption s.

f

Datebook Schedule appointments.

o

Memo Store a number to access

g

Call Timers Phone usage in form ation.

h

tones, wallpaper, games
and Java applications th at
you can d ownload directly
to your phone. Items in this
catalog change frequently,
so che ck re gu la rly f o r f res h
content. See page 69.

geographical location. See
page 120.

Contact s and Gr oups . Se e
page 46.

page 70.

See page 53.

See page 130.

later. See page 52.

See page 60.

12

Getting Started

Recent Calls Lists recent calls. See

i

Shortcuts Crea te sh or t cuts to

s

Profiles Groups of settings you

p

Call Alert Lists call alerts. See

k

page 38.

screens. See page 149.

apply together. See
page 144.

page 36.

Status Icons

Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have ac ti va t e d ce rt ai n fea t u res .

abcd
efgd

o p q
r s

A

Battery Strength — A fuller battery
indica tes a greater char ge.

Signal Stren gth — More bars next
to the antenna indicate a stronger
signal.

Phone In Use — Your phone is
activ e on a phon e call.

B

S

C

1 2

G L
I J

K

H

RM

Q

u

w xT
yz

Direct Connect In Use — Your
phone i s active on a Direct Connect
call.

Group In Use— Your ph on e is
activ e on a Grou p C on ne ct call .

Talkgroup In Use — Your phone is
activ e on a Talk group call.

Active Phon e Line — 1 indicates
phone li ne 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.

Call Forwa rd — Your phone is set
to forward calls. See “Call
Forwarding” on page 53.

Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 67.

Speaker Off — Sets Direct
Connect, Group Connect, and
Talkg r ou p so un d t o com e thr o ug h
the earpi ece ra ther th an th rough th e
speaker.

Messages — You have one or
more mess ages. See page 70.

13

SIM Card Security

ljik
mXnW

DE

U

Y Z

N O

T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text ” on page 43.

Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.

Airplane Mode — Your phone is
set to Airpl an e Mod e. Se e “Air plan e
Mode —Temporarily Turning Off
Calls” on page 139.

Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Pho ne as a Modem” on page

61.
TTY — You are re ad y to use your

phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 62.

SIM Ca rd Se curity

Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.

Note: Except for making emergency calls, your

phone will not func tio n with out the SIM
card.

To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PIN that yo u enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.

Turning the PIN Requirement On and Off

When the SIM PIN requirement is off, your phone
can be used without enteri ng a PIN.

Important: When the SIM PIN requirement is off,

When the SIM PIN requirement is on, you are
prompted to enter your PI N each tim e you power
on your ph one.

the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.

14

Getting Started

Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill

not function until the SIM PIN is entered,
except for making emergency calls.

1 From the main menu, select Se tting s >

Security > SIM PIN.

2 Select On or Off.
3 Enter the current SIM PIN.

Note: The default SIM PIN is 0000. Change your

PIN to prevent f raudulent use of the SIM
card (see “Changing the PIN”).

4 Press A under Ok.

Entering the PIN

1 When the Enter SIM PIN Code screen appears

after you power on your phone, enter your SIM
PIN.

2 Press A under Ok.

The mes s age SIM Unlocked displays.

Important: If you enter your PIN incorrectly 3

times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN”.

Changing the PIN

Note: The SIM PIN requ irement mu st be turned

on in o rder to access this feature.

1 From the main menu, select Se tting s >

Security > Change Password > SIM PIN.

2 At the Enter Old SIM PIN screen, enter the

current SIM PIN.

3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the

new 4- to 8-digit SIM PIN.

5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter

the new SIM PIN to confirm.

7 Press A under Ok.

Changed: SIM PIN displays.

Unblocking the PIN

If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM car d, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).

15

SIM Card Security

Important: If you unsuccessfully enter the PUK

code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.

To unblock the PIN:

1 Press * # m 1.
2 At your Nextel Customer Care representative’s

request, provide the information needed to give
you a PUK cod e.

3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-d igit SIM PIN.
6 Re-ent er yo ur S IM PI N.

Note: These steps must be performed in quick

succession.

If you entered the codes properly, SIM Unlocked
appears on the display.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of

The SIM card is desi gned for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.

Note: In som e ca se s, C ont ac t s and Gr ou ps may

If you remove your SIM card and use it with
anoth er phone, or use another SIM car d wi th your
phone, the following information is erased:

• The recent calls list

• Call forwarding settings

• Net alerts

• MMS messages

• Options set using the MMS Setup menu

• Informat io n st ore d in Mem o

• Images in My Pictures

• 3 most recent GPS Enabled locations

your SIM card.

not be ac c essible if you move your SIM
card to another phone. Contacts and
Groups created with your i836 phone are
not read ab le by an ol de r iDEN SI M- base d
phone.

16

Getting Started

• Voice records

• Voice names

• Datebook events

• Options set using the Personalize menu

Inserting Your SIM Card
1 With your phone po were d off, rem ove the

battery door and battery.

2 Open the SIM card holder.

3 Carefully slide your SIM card into the SIM card

holder.

4 Close the SIM card holder.

17

SIM Card Security

5 Lock the SIM card holder: While holding the

bottom of the SIM card holder in place with one
finger, gently pr ess t he t op of th e h ol de r un t il yo u
hear the holder click into place.

Hold here.

Note: If you insert your SIM card incorrectly, or if

the SIM card holder is not fully locked,

Insert SIM

will display.

Press here.

Removing Your SIM Card

Important: To avoid loss or damage, do not

remove your SIM card from your phone
unless absolutely necessary.

1 With your phone po were d off, rem o ve the

battery door and battery.

2 Open the SIM card holder.

18

Getting Started

3 Careful ly sl id e you r SIM card ou t of t he SIM c ard

holder.

4 Close the SIM card holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

Locking the Keypad

Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:

• Power the phone on and off

• Unlock the keypad

• Respond to incoming calls, messages, and

alerts

Important: Emergency calls cannot be placed

To lock the keypad:

1 From the idle screen, press m.
2 Press *.

If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.

To unlock the keypad:

1 From the idle screen, press m.
2 Press *.

while the keypad is locked.

19

Antenna

You also have the option of setting your phone to
automatically l ock the keypad if there has bee n no
activity for a specified time.

1 From the main menu, select Se tting s >

Security > Keypad Lock.

2 To lock the keypad immediately, select Lock

Now. You will be given the option to press m

and * to lock and unlock the keypad.

3 To set a specific time for the keypad to lock if

there has been no activity, select Auto Lock
and then se lect a time.

The keypad can be se t to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.

Antenna

The retractable antenna on your i836 phone is
design ed to be ex tended during calls.

To extend the an tenna, pull gent ly on the rounded
tip unt il the a nt enna i s fu lly ex te nd ed a nd cl i cks int o
position.

When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.

To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid t ouching the antenna with any body par t.

Important: Failure to fully extend or retract the

antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.

Accessories

Your phon e come s wit h a Sli m Lithi u m Ion Bat ter y ,
rapid travel charger, and carry system.

Various accessories are available for use with your
i836 phone, including larger capacity batteries and

cases, vehicle power charger, data cables,

doors,
Hands-Free accessories and more. Please ask
your Nextel Sales Represen tative for standard
battery door availability

To order additional accessories, go to nextel.c om
or call 1-800-Nextel6. You can als o contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.

20

Getting Started

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

If you are bringing your phone number from
another carrier, your new phone will be act ive as
soon as you receive it. Nextel will provide y ou with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will r eceive a text messag e on
your Nextel phone letting you know that activation
is complete. Simp ly turn your phone off and ba ck
on again to complete activation.

Here is additional informatio n you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:

Nextel® Vo ice Mail

We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior

to this, all mes s ages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.

Text Messaging

During the a ct ivat i on pr oce ss , i t i s p os sibl e t hat t ext
messages may not be properly routed to your
Nextel phone.

911 Calls

Nextel co ntinues to make efforts to ensure that all
911 call s are min imal ly imp ac ted b y th i s proc es s. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response cen ter wil l not b e a bl e to ca l l you b ac k on
your Nextel phone if in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is dis c onnected before location and
details have been provid ed, be sure to call 911
again an d advise that you were disconnected.

Go to nextel.com/wlnp for more details.

21

Nextel® Customer Care

Nextel C ust om er Care : 1- 800- 6 39 -61 11 or d ia l 6 11
from your i836 phone.

Nextel Worldwide Customer Care:
[phone] (toll-free from your i836 phone).

Understanding Status Messages

You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the mess age, numeric code, and the
conditions under which the message appeared.
You can go to nex t el .com f o r add it i on al in fo r ma tion
about status messages.

Nextel® Customer Care

22

Making Calls

Your i836 phone makes two types of calls: digital
cellul ar phone ca lls and Direct Connect calls. With
Direct Connect c alls, you use your phone as a
long-range, di gital walkie-talkie.

Phone Calls

With the Flip Open
1 Enter the number you want to call.

2 To place the c all:

Press s. -or-
If you entered th e numb er from the idle scr ee n,

press O.

3 To end the call:

Press e. -or-
Close the flip.

To end a call by closing the flip, you must have the
Flip to End feature turned on. See “Setting Flip
Actions” on page 59.

With the Flip Closed
1 Select the number you want to call from the

recent ca lls list and press t (see “From the
Recent Calls List” on page 31). -or-

Use a voice name to select the number and
place the call (see “Using a Voice Name” on
page 32).

2 To end the call, press ..

Direct Connect® Calls

Nextel offers the following Direct Connect services:

• Direct Connect — allows walkie-talkie calling
within your local coverage area.

• Nationwide Direct Connect
coast-to-coast walkie-talkie calling to Nextel
users from anywhere on the Nextel National
Network (U.S.) to anywhere on the N ational
Network.

• International Direct Connect
walkie- ta lk ie calling to an d fr om se le ct co un tr i es .

• Group Con nect
walkie -tal kie call ing t o up to 20 Next el cust omers
simultaneously. (See “Group ConnectSM Calls”
on page 23).

• Ta lk g r ou ps — allo w s walkie-talk ie ca ll in g t o up
to 100 Nextel customers.

SM

— allows nationwide

SM

— allows

SM

— allows

23

Group ConnectSM Calls

See nextel.com for more details on these Direct
Connect services. Pricing for each of these
servic es is based on your service contract.

1 If the flip is open, enter the Direct Connect

number you want to call. -or-
If the flip is closed, select the number as you

would when making a phone call.

2 Press and hold th e PTT button on the side of

your phon e. Beg in talk ing af ter you r phon e emits
a chirping sound.

3 Release the PTT button to listen.

Tip: To let someone know you want to talk to

him or her on a Direct Connect call, send a
call alert. See “Call Alerts” on page 36.

Dialing Direct Connect® Numbers

Every Direct Con nect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.

When you place a Direct Connect call, you must
enter the whole Direct Connect numb er includ ing
the aster isks.

Tip: When yo u stor e a Direc t Con ne ct n umb er in

Contacts, it is good practice to include the
whole Direct Connect number including the
asterisks.

Group C o nn ectSM Calls

A Group Connect call is similar to a Direct Connect
call, but is made to multiple Direct Connec t users
at once. You can cr eate Groups from your phone
and call up to 20 Nextel users anywhere on the
Nextel national network to other Group
Connect-compatible phones*. You can create a
Group for one-time use or store it to Contacts so
you can ca ll it at any time.

* Not all phones are Group Connect-compa tible. Se e nex tel.com for

more details on Group Connect.

Note: In order to store Groups to your i836, you

must use the 128K SIM card that came
with your phone. The 128K SIM card is
label ed "Nextel 600 Contcs & 25 Grps".
With this SIM card, a maximum of 25
groups ca n be ad ded to your i836. Group
entries created with your i836 phone are
not read ab le by an ol de r iDEN SI M- base d
phone.

24

Making Calls

Group Icons
Geography

Maximum
Group Size

Set-up

Voice
Activated
Dialing

Group Talkgroup

S

Nationwide Limited to local

21 (including
originator)

Dynamically,
via your phone

Yes

I

market and
networ k (fleet)

100

Predefined, via
Nextel
administrator
using Talkgroup
Management

No

Creating Groups in Contacts

1 From the main menu, select
2 Select [New Group]
3 If you want to assign a name to the Group, enter

the name.

Contacts

.

If you do not assign a name, the Group is

Note:

named “Gr ou p” f ol low ed by the n umb er of
members in the Group. For example,
“Group (8)” for a group with 8 members.

4 Add Group members. See “Adding Group

Members”.

5 If you want to create a voice name for the

Group, select [Options ] > Voice Name
directed by the screen prompts, say and repeat
the voice name you want to assign to the Group.
Speak clearly into the microphone.

6 Press

A unde r

Save.

. As

Adding Group Members

You can add Group members that have a Direct
Connec t nu mb er and Group C on ne ct - co m pa t ib le
phone t o your Group by selecting them from
Contacts, the recent calls list, memo, or manually
entering the Direct Connect number from your
keyp ad . Yo u ca n al so add all mem be r s in an

.

existi ng Group to another Group by se lecting the
Group name from Contacts.

25

Group ConnectSM Calls

To add Group members from Contacts, the recent
calls list, or Memo:

1 While creating a Group, select [Add Member].

-or-

2 Select [Add Num be r] and press A under

Browse.
Note: To move between Contacts, the recent

calls list, and Memo, scroll left or right, or
press * or #.

3 Scroll to the members you want from Contacts,

the recent calls list, or Memo and press O. A
checkma rk appears next to each selected
member.

Note: To deselect a m emb er, scroll to a sele ct ed

member and press O.
4 Press A under Done.
To add Group members manually from the keypad:

1 While creating a Group, select [Add Number].
2 Enter the Direct Connect number using the

keypad.

3 Press O.

Making Group Calls

With the Flip Open
1 From Contacts or the recent calls list, scroll to or

select the Group you want. -or-
Press an d h ol d

you to say the voice name. Say the voice name
assigned to the Group you want.-or-

From the idle screen, press the number on your
keypad assigned to the Group you want. -or-

Enter or select a Direct Connect number and
add more Direct Connect numbers. See
“Starting a Group C al l wi th a D ire ct Connect
Number” on page 26.

2 Press the PTT button.
With the Flip Closed

To make a Group call from the recent calls list with
the flip closed:

1 Press

.. Press the volume controls to scroll to

the Group you want. -or-
Press an d h ol d

you to say the voice name. Say the voice name
assigned to the Group you want.

2 Press the PTT button.

t until a prompt appears telling

®

t until a prompt appears telling

26

Making Calls

Rec e iving Gr oup Calls

To answer a Group call:

Proceed as if answering a Direct Connect ca ll.
Only one person at a time may speak on a
Group ca ll .

Starting a Group Call with a Direct Connect® Number

You can start a Group call with any D irect Connect
number you want to call.

1 Choose t h e fir s t Di rec t Co nn ect numb er tha t you

want in the Grou p call:
From the idle screen, enter the Direct Connect

number. -or-
From the Contacts list, scroll to an entry

containing the Direct Connect number. -or-
From the recent calls list, scroll to an entry

containing the Direct Connect number.

2 Press m.
3 Select Call New Group.
4 Add more Group members. Se e “Adding G roup

Members” on page 24.

5 If you want to save the Group you have created:

Press m. Select Store Group.

6 To make the call, press the PTT button. -or-

Press A under Done.

Removing Members or Groups

To remove a member from a Group:
1 From Contacts, scroll to the Group you want to

delete the member from.

2 Press A under Edit.
3 Scroll to the member you want to remove.
4 Press m.
5 Select Remove Member.
6 Select Save.

To remove all membe rs from a Group:
1 From Contacts, scroll to the Group you want to

delete all members from.

2 Press A under Edit.
3 Press m.
4 Select Remove All Members.
5 Press A under Yes.

To delete a Group from Contacts:
1 From Contacts, scroll to the Group you want to

delete.

2 Press m.
3 Select Delete Group.

27

Group ConnectSM Calls

Storing Groups

From the Recent Calls List
1 From the recent calls list, select the Group you

want.

2 Press A under Store.
3 If you want, add more information to the entry.
4 Press A under Save.

From an Active Group Call
1 During an active Group call, press m.

2 Select Store Group.
3 If you want, add more information to the entry.

Note: Y ou cannot record a voice name during an

active call.

4 Press A under Save.

Group Call Information

While y ou are in a Group call, the following
appears on the screen:

• The name of the Group

• The name or the Dir ect Connect number of the

person speaking

• The number of members who are participating in

the Group call

Group Ca l l Details

During a Grou p ca ll , you ca n vi ew d et ails ab ou t the
other gr oup me mbe rs, su ch as t hei r n ame or Dir ec t
Connect number, and their status on the call.

To view Group call details, press A under Details.
In the Details view, these icons appear next to

member names or Direct Connect numbers:

The member of the Group who is speaking.

T

A member of the Group who is active on the

A

Group call, but not speaking.
A member of the Group who has exited the

O

call.
A member of the Group who could not be

U

reache d on the G r o up cal l.
A member of the Group whose status is

u

unknown.

28

Making Calls

Sending Groups Using N ex te l D ire ct

SM

Send

You can s end a Group using Di rect Send so that
the person who receives the Group ca n use the
list.

1 From Contacts or the recent calls list, scroll to or

select the Group you want.

2 Press m.
3 Select Send Group.
4 To include you r self in the Gr oup , pr e ss A un der

Yes. -or-

To exclude yourself from the Group, press A
under No.

Note: If you choose to include yourself and the

Group already contains 20 members, you

will be prompted that the lis t is full. Y ou

will be excluded from the list.
5 Enter the Direct Connect number of the person

you want to send the Group to. -or-
Select Browse to select a contact from the

recent call s list, C on ta ct s, or Mem o.

6 Press O.
7 To send the Group, push the PTT button.

The Group will display in the recent calls list on
the phone that you send th e Group to.

Talkgr ou p Ca l ls

Using Predefined Talkgroups

A Talkgroup is a pr edetermined group that has
been provisioned by Next el or an account
admini strator. Talkgroups are limited by network
(fleet ) an d loc al markets . T he y ca n ac co m mo date
groups up to 10 0 mem be rs in the loca l mar ke t.

Before you can make or receive Talkgroup call s, a
Talkgro up must be es tabli shed. Afte r th e Talkg roup
is esta bli s he d, yo u mu s t join the Talkgr o up .

Joining a Talkgroup

When yo u en able security, you re ce iv e a lis t of
Talkgroups that have been set up for you if you
subscribe to this servic e. The Talkgroup list is
saved to Co ntacts.

To receive Talkgroup calls made to any of these
Talkg r ou ps , yo u must join the T a lk group.

1 Press A under Contcs. -or-

From the main menu, scroll to Contacts and
press O.

2 Scroll to the Talkgroup y ou want to join.
3 Press A under Join.

29

Talkgro up Cal ls

Note: You will now be able to receive

commu ni c ati ons from thi s Talkgroup onl y.

You can only monitor one Talkgroup at a

time.

Setting Up More Talkgroups

You can set up more Talkgroups in 3 ways:

• Using Talkgr oup Management* on MyNextel at

nextel.com

* You must be an account administrator to use Talkgroup

Management.

• Contacting your Nextel Sales Representative at

the time of ac tiv ation

• Using W i rel ess Ma na ger t o cr ea te, ma na ge, an d

delete Talkgroups

When you creat e your Talkgroups, you can select
your own Talkgroup numbers.

You can join a new Talkgroup by pressing # and
entering the number using the keypad. Then press

A unde r Join.

Making Talkgroup Calls

1 Press #. Then enter the Talkgroup number

using the key pa d. -or-
Choose the Talkgroup name from Contacts or

recent ca ll s l is t.

2 Proceed as if making a Dir ect Connect call.

Receiving Talkgroup Calls

To answer a Talkgroup call :

Proceed as if answering a Direct Connect ca ll.
Only one person at a time may speak on a
Talkgroup call.

The Direct Connect number or name of the
person who is speaking will appear on the
displa y be lo w the T al k group numbe r .

Turning off Talkgroup C alls

To set your phone t o prevent y ou from hearing
your Talkgroup calls:

1 From the main menu, select Se ttings > DC/GC

Options > Tkgrp Silent.

2 Set this option On.

To set your phone t o let you hear your Talkgrou p
calls:

Set Tkgrp Silent to Off in step 2.

30

Making Calls

Receiving Calls

Phone Calls

When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.

Answering

If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.

To answe r a ca ll by open i ng the fl i p, yo u mus t have
the Flip to Ans feature turned on (see “Setting Flip
Actions” on page 59). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 140).

Sending to Voice Mail

If the flip is closed, press .. -or-
Press e. -or-
Press A under No.

Ending

If the flip is closed, press .. -or-
Press e. -or-
Close the flip.

Direct Connect® Calls

When you receive a Direct Connect call, your
phone emits a chi rping sound or vibrates.

1 Wait for the caller to finish speaking.
2 Press and hold th e PTT button on the side of

your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.

3 Release the PTT button to listen.

Tip: Tur n the sp ea kerp ho ne off t o ha ve a pr i va te

walkie-talkie call (see “Using
Speakerphone” on page 33).

Ways to Enter Calls

• Use the numbers on the keypad

• Select the number from the recent calls list

• Select the number from Contacts

• Select a number stored in Datebook

• Redial the last phone number call ed

• Say a voice name into your phone

31

• Use Speed Dial or Turbo Dial

• Use One Touch Dire ct Co nnec t t o ma ke a Di rect

Connect call

• Use a TTY device — see “Making TTY Calls” on

page 62

®

From the Keypad

To enter the number you want t o call, press the
numbers on the keypad.

If you make a mistake:

• To clear a digit, press A under Delete.

• To clear all digits, press and hold A under

Delete.

• To insert or delete a digit anywhere in the string

of digits you have entered, scroll left or right.

• To cancel, press e.

From the Recent Calls List

The recent calls list stores the last 20 calls you
made or received.

With the Flip Open
1 From the main menu, select Recent Calls.

2 Scroll to the name or number you want to call.

Ways to Enter Calls

With the Flip Closed
1 Press . to display the most recent call.

2 To view the rest of the recent calls list, press the

volume controls.

You can call the number displayed by pressing t
on the top of your phone.

From Contacts

If you have numbers stored in Contacts, you can
use these numbers to make cal ls. For information
on entering numbers into Contacts, see “Creating
Entries” on page 48.

1 From the main menu, select Con tacts.
2 Scroll to the name or number you want to call.

Tip: To find Contacts entries faster, use the

keypad to enter th e first lett er of the name .

3 Place the call now. -or-

Scroll le f t or ri gh t t o d is play th e C ont a ct s ty pe for
the number you want to call.

If you are making a Direct Connect call, your phone
places t he call t o the Dire ct Conn ect n umber st ore d
in the Contacts entry, even if the Direct Connect
icon is not dis p la yed.

If you are making a phone call:

32

Making Calls

• Your phone places the call to the phone number

assign ed to the Contacts type displayed.

• If the Contacts type displayed is not a phone

number, your phone places the call to the phone
number stored in the Contacts entry.

• If the Contacts type displayed is not a phone

number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.

From Datebook

If you have numbers stored as part of events in
Dateboo k , you can use these nu mbers to make
calls. For information on storing events in
Datebook, see “Datebook” on page 130.

1 From the main menu, select Datebook.
2 Select the day of the event containing the

number you want to call.

3 Highlight or select the event containing the

number you want to call.

For deta ils, see “Making Calls From Datebook and
Datebook Reminders” on page 134.

Redialing the Last Number

Press and hold s to pl ac e a ca ll to the l as t pho ne
number you called.

Using a Voice Name

If you have created a voice name in Cont acts for
the number you want to call, say the voice name
into your phone to enter the number. See page 47
for information on voice names.

You can us e a voice name to en ter a number with
the flip open or closed.

1 Press and hold t until a prompt appears

telling you to say the voice name.

2 Speaking into the microphone, say the voice

name assigned to the number you want to call.
Your phone play s the name back to you.

3 If you are making a p hone call, the call is placed

automatically.
Tip: To stop a phone ca ll from being complete d,

press . if the flip is closed or press e.

If you are making a Direct Connect call, press
and hold the PT T bu tton to place the cal l.

Using Speed Dial and T urbo Dial

Each pho ne nu mber s tor ed i n Co nta ct s i s ass igne d
a Speed D i al n umb er wh i ch you c an us e t o call t ha t
number.

®

33

Missed Phone Calls

Speed Dial
1 From the idle screen, use the keypad to enter

the Speed Dial number assigned to the phone
number you want to call.

2 Press #.
3 Press s.

Turbo Dial

From the idle screen, press and hold the Speed
Dial n umb er ( 1 thr o ugh 9 ) as si gned to t he p ho ne
number you want to call.

Using One To uch Direct Conn e ct

One Touch Direct Connect sets your phone to call
the most r ecent Direct Connect number o r Group
on the recent calls list, or a Direct Connect number
you choo se, every time you press the PTT button.
See “Setting One Touch Direct Connect

58.

Missed Phone Calls

When you mi ss a ca l l, t his i con V and the number
of phone calls you have missed appear briefly.

With the Flip Open

If you want to dismiss the missed call me ssage,
press A under Back. -or-

®

®

” on page

If you want to view the missed call on the recent
calls lis t , pr es s A under View.

With the Flip Closed

If you want to dismiss the missed call message,
press ..

If you want to view the missed call on the recent
calls list, press . twice.

Usin g Spea ke r phon e

Turning on speake rphone ma kes incoming sound
come out of the phone’s speaker instead of the
earpiece . Spea ker phone is avai labl e whene ver you
are on an active phone call.

With the Flip Open

To turn speakerphone on or off:

Press A under Spkr. -or-
Press t.

With the Flip Closed

When you make a call with the flip closed,
speakerphone is always on.

Opening the flip turns speakerphone off.

34

Making Calls

Using Mute

Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.

To turn mute o n:

Press A under Mute.

While mu te is on, Unmute appears as a display
option.

To turn mute off:

Press A under Unmute.

Making Emergency Phone Calls

Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.

Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.

When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phon e' s GP S ant en na ha s est a blis he d a cl e ar
view of t he open sky and your lo cal emergency

response center has the equipment to process
location information. See “GPS Enabled” on page
120, an d particularly “IMPORTANT: Things to
Keep in M ind” on page 120 and “Making an
Emergency Call” on page 121, for more
informat io n on the limita ti on s of this fe atu re.
Because of the limitations of this feature, always
provide y ou r best kno wle dg e o f your lo cati on t o the
emergency response center when you make an
emergency call.

Important: Emergency calls cannot be placed while

Important: If you have not registered on the

the keypad is locked.

network, emergency calls cannot be
placed while your SIM card is in your
phone.

35

Making Emergency Pho ne Cal ls

Important: If you are bringing your phone number

to Nextel from your previous carrier,
you may receive a temporary telephone
number while your Nextel phone is
being programmed with your
permanent ph one number. If you make
a call to 911 and the call fails, the 911
emergency response center will not be
able to call you back on your Nextel
phone if in the meantime, your Nextel
phone has been programmed with your
permanent telep hone nu mbe r . I f the ca ll
is disconnected before location and
details have been provided, call 911
again and advise that you were
disconnected.

36

Call Alerts

Sendin g a call alert lets the r ec ip ie nt kn ow yo u
want to talk to him or her on a Direct Connect call.

When you s end a call alert, the recipient’s phone
emits a series of be eps, or vibrates, and displays
your name or Direct Connect number.

The recipient can:

• Answer — begin a Direct Connect cal l with the

sender

• Queue — store the call alert to the call alert

queue, which is a list of call alerts

• Clear — dismiss and delete the cal l alert

Sending Call Alerts

1 Enter the Direct Connect number you want to

send to, as you would when making a Direct
Connect call.

2 Press A under Alert. Read y to Aler t appears

on the display .

3 Press the PTT button until Alert Successful

appears on the display.
Note: If the alert is not successful, this may

mean the person you are trying to reach is

on a call or has the phone turned off.

Receiving Call Alerts

When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Direct Connect calls until you do.

To answer a call alert:

Press the PTT button to make a Direct Connect
call to the sender.

To queue a call alert:

Press A under Queue.

To clear a call alert:

Press O. -or-
Press A under Clear. -or-
If the flip is closed, press ..
Note: The re cent calls list also stores call alerts

you have rece iv ed . The y ap pear as Di re ct
Connect calls. Call alerts remain in your
recent calls list until you delete them or
unti l they reach the end of the list.

Using the Call Alert Queue

When you queue a call alert, it remains in the call
alert queue unt il you make a Di rect Connect call to
the sender or delete it.

37

Using the Call Alert Queue

Viewing Call Alerts

1 From the main menu, select Call Alert.
2 Scroll through the list.

Viewing Date and Time

To view the date and time a call alert was received:

1 From the main menu, select Call Alert.
2 Select the call alert you want inf ormation on.

Responding to Call Alerts in the Queue

After you queue a call alert, you can respond to it
by making a Direct Connect call to the sender or
sendin g a call alert to the sender.

Making a Direct Connect Call to the Sender
1 From the main menu, select Call Alert.

2 Scroll to the call alert you want to respond to.
3 Press the PTT button to begin the c all.

This removes the call alert from the queue.

Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.

2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Read y to Aler t appears

on the display .

4 Press the PTT button until Aler t Successful

appears on the display.

Deleting Call Alerts

To dele te a call alert from the queu e:
1 From the call alert queue, scroll to the call alert

you want to delete.

2 Press m.
3 Select Delete.
4 Press O or press A under Yes to confirm.

To delete all call alerts from the queue:

1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press O or press A under Yes to confirm.

Sor t ing Call A le rts

Tip: You must have at least one call alert in the

queue t o access this feature.

To sort call alerts by the order they were received:

1 From the main menu, select Call Alert.
2 Press m.
3 Select Sort By.
4 Select First on Top or Last on Top.

38

Recent Calls

The recent calls lis t st or e s in for m a tion assoc ia ted
with ca ll s yo u have made an d r ec ei ve d and call
alerts yo u h av e rec ei ved. It also st ore s My I nfo and
contac t information sent to you from other phones.

The recent calls list stores up to 20 items.

Calls and Call Alerts

The recent cal ls list stores the numbers of up to 20
of the most recent calls you ha ve made and
received.

If the number of a recent call is stored in Contacts,
the follo w in g in for m a tio n appears:

• The name assigned to the number

• The Contacts type icon associat ed with the

number. If the Contacts entry containing the
number has more than one number or address

<> surrounds the Contacts type icon. For

stored,
information on Contact s types, see page 46.

The Direct Connect number Contacts type icon
appears when you receive a Direct Connect call or
call al ert, even if the number is not stored in
Contacts.

Call alerts you have received appear as Direct
Connect calls. Like all items in the recent calls list,
they remain listed until you delete them or until
they rea ch the end of the list.

For phone calls, an addi tional icon app ea r s gi vi ng
information about the call:

A call you ma de.

X

A call you received.

W

A misse d call. Missed calls appear on the

V

recent calls list only if you have Caller ID.

When you select a call to view its details, you see
information such as the name associated with the
call, the number, date, time, and duration of the
call.

My Info From Other Phones

The recent calls list stores My Info from other
phones. See “Sending My Info and Contact
Information” on page 110.

This icon
phones on the recent calls list, along with the
Direct Connect number of the person who sent the
information.

j appears with My Info from oth er

39

Contact Information From Other Phones

When you se le ct My I nf o f rom ot he r p ho ne s to vi ew
its deta ils , yo u se e all th e in formation se nt .

If you receive My Info from the same phone more
than once, only the most recently sen t version
appears in the re cent calls list.

Contact Information From
Other Phones

The recen t call s l is t sto re s co ntac t infor m atio n se nt
from other phones. This informa tion com es from
the other phone’s Contac ts list or recent calls list.
See “Sending My Info and Contact Information” on
page 110.

This icon
the rece nt calls list.

Contact information in the recent calls list displays:

• The name contained in th e contact information

• The Contacts type icon associat ed with the

d appears with contact information on

number or address contained in the contact
info rmation. If the item contains more than one
number or address stored,
Contacts type icon.

<> surro un ds the

The name or Direct Connect number of the person
who sent the contact information appears as a
separate item on the recent calls list, above the
infor m at io n sent. If one per son sends yo u mo r e
than on e item of contact in formation, all the items
appear b el ow t he pe rso n’ s n ame or Dir ec t Con nec t
number.

When you select co n tac t inf or m a t io n t o vi ew its
details, you see t he name or Direct Connect
number of the person who sent the information and
all the inform ation in the item.

If you receive contact information with the same
name from the same ph one more than once, only
the most recently sent version appears in the
recent ca lls list.

Viewing the Recen t Calls List

With the Flip Open
1 From the main menu, select Recent Calls.

2 Scroll through the list.

To view th e details of an it em on the list:

From the recent calls list, select the item you
want informa tion on.

Tip: To view the details of more items, keep

scrolling.

40

Recent Calls

With the Flip Closed
1 Press ..

2 If you want to view the rest of the recent calls

list, press th e volume controls.

3 Press . to dismiss the recent calls list.

Storing Items to Contacts

1 From the recent calls list, scroll to or select the

item you want to store.

2 Press A under Store. -or-

If Store is not one of your options: Press m.
Select Store or Update Contacts.

Tip: If the item y ou want to store is a call, Store

does not appear if the number is alr eady
stored in Contacts.

3 To store the item as a new entry, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

Note: Storing My Info or contact information

from another phone to a Contacts entry

that has a name assigned to it does not

change the name of the Contacts entry.
4 If the item you want to store is a call, you must

assign a Contacts type to the number:

With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.

5 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 48.

6 Press A under Done.

Deleting Items

To delete an item from the recent calls list:
1 From the recent calls list, scroll to or select the

item you want to delete.

2 Press A under Delete. -or-

If Delete is not one of your optio ns : Pr es s m.

Select Delete.
3 Press O or press A under Yes to confirm.
To delete all items on the recent calls list:

1 From the recent calls list, press m.
2 Select Delete All.
3 Press O or press A under Yes to confirm.

41

Making Calls From the Recent Calls List

Making Calls From the Recent
Calls List

With the Flip Open
1 From the main menu, select Recent Calls.

2 Scroll to the item containing the number you

want to call.

• If you scroll to a call, you can make a call to
the number that made the call. If th e number
is stored in Contacts, you can make a call to
any of the numbers stored with it.

• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.

• If you scroll to contact information from
another phone, y ou can make a call to any of
the numbers in the contact information.

3 To place the call now, go to step 4. -or-

Scroll left or right to display the Contacts type for
the number you want to call.

4 To make a phone call, press s. -or-

To make a D irect Connect call, press the PTT
button.

You can also make calls while viewing the detai ls
of an item on the recent calls list:

1 From the recent calls list, select the it em

cont aining the number you want to call.

• If you select a call or contact information from
another phone, you can make a call to the
number shown first on the details screen.

• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.

2 To make a phone call, press s. -or-

To make a D irect Connect call, press the PTT
button.

With the Flip Closed
1 Press . to display the most recent call.

2 Press the volume controls to scroll to the name

or number you want to call .

• If you scroll to a call, you can make a call to
the number that made the call .

• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.

42

Recent Calls

• If you scroll to contact information from
another phone, you can make a call to the
number currently displayed.

3 To make a phone call, press t on the top of

your phone. -or-
To make a D irect Connect call, press the PTT

button.

43

Entering Text

You can enter text into your phone us ing the
traditional method of pressing a key several times
for each character, or by pressing a key once f or
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.

In screens that require you to enter text, you see
the following icons. These icons tell y ou which text
input mode you are using:

Alpha — Press a key several times for each

l

character.
Word — Press a key once for each letter

j

while w ords likely to be the one yo u want are
chosen from a database.

Symbols — Enter punctuation and other

i

symbols.
Numeric — Enter numbers.

k

When you access a screen that requires you to
enter text, you start in the mode last used.

To choose a text input mode:
1 At a screen that requires you to enter text, press

m.

2 Select the text input mode you want to use. A

checkmark appears next to the current mode.

Using Alpha Mode

• Press any key on the keypad to enter the letters,

numbers , and sy mbols on that ke y . For exampl e,
to enter the letter Y, press 9 three times.

• Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.

• See “Special Function Keys” on page 44 for
more information on adding spaces,
capit alization, and punctuation.

Usin g Word Mo de

In Word mode, T9 Text Input analyzes the letters
on the ke ypa d b utt on yo u pr es s a nd ar ra ng es th em
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and disp lays the most commonly used mat ching
word. You can add you own words to this
database.

Entering a Word

1 Select Word as your text input mode.

44

Entering Te xt

2 Ty pe a word by pressing one key for each lett er.

For example, to type “test” press 8 3 7

8.
The displayed word may change as you type it.

Do not try to correct the word as you go. Type to
the en d of the word before editing.

3 If the w ord that appears is not the desired word,

press 0 to change the word on the display to
the next most likely word in the database.

Repeat until the desired word ap pears.

If the desi red wo rd do es not app ea r, yo u ca n ad d it
to the database.

Adding Words to the Database

1 Select Alpha as your text input mode.
2 Type the word using Alpha mode.
3 Select Word as your text input mode.
4 Press #.

The word you typed in Alpha text entry mode is
now in the database.

Note: You cannot st ore alphanumeric

combi nations, su ch a s Y2K.

Choosing a Language

To change the language of the database:
1 At a scree n that r equi r es you to ent er tex t, pr ess

m.

2 Select Languages.
3 Select the lan guage you want for your database.

Special Function Keys

Some of the phone’s keys assume differe nt
functions while in Alpha or Word mode.

Spaces

Press # for a space.

Capitalization

When you press and hold the # key, it acts as a
3-way t oggle. Press and hold # to make the next
letter typed uppercase (shift), to make all
subsequ ent l et ter s ty ped up pe r cas e (ca ps lo ck ), or
to go back to lowercase letters.

These icons appe ar in the top row of your display:

m or X
n or W

Shift is on.
Caps lock is on.

45

When ne ither of these icons appe ar, le tters typed
are lowercase. Scroll ing up after typi ng a let ter
makes that letter uppercase.

Note: Your phone automatically makes the first

letter of a sentence uppercase.

Punctuation

Press 1 or 0 to insert punctuation. Continue to
press the key to view the lis t of sy mb ol s av ailable
through that key. Pause to select the symbol you
want.

Note: Additional punctuation symbols are

availa bl e in S y mb ol s mode.

Using Numeric Mode

1 Select Numeric as your text inpu t mod e.
2 Press the number buttons on your keypad to

enter numbers.

Using Symbols Mode

1 Select Symbols as your text input mode.

A row of symbols appears along the bottom of
the phone’s display. Scroll right to view the
complete row.

2 Press O to select the highlighted symbol.

Using Numeric Mode

46

Contacts

Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.

Information stored in Contacts is saved on your
SIM card.

A Contacts entry contains:

• A name — A n ame is required if you are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.

• A ring t one — You can assign a ring tone to
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.

• A Contacts type — Each number or address
stored must be assigned a Contacts type:

Mobile phone number

A

DC Direct Connect number

B

Work1 phone number

C

Work2 phone number

D

Home phone numb er

E

Email email address

F

Fax phone n umber

G

Pager phone number

H

Talkgroup Talkgroup number

I

Group Group

S

IP IP addre s s

J

Other phone number

K

47

Viewing Contacts

• A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Direct Connect
number, Group, Talkgr oup number, em ail
address, or IP address.

Note: You can store numbers up to 64 digits

long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 50.

• A Speed Dial number — Whe n you store a
phone number, it is assigned a Speed Dial
number. You can accept the def ault Speed Dial
number or change it.

• A voice na me — If yo u c rea te a voice na me f or a
number, you can then dial that number by saying
the voic e name into your phone. This icon
appears to the left of the Contacts type icon if a
voice name is assigned.

Viewin g Co ntacts

To access Contacts:

From the main menu, select Contacts. -or-
If you are on a call: Press m. Select Contacts.

To view entries:
1 From the Contacts list, scroll to the entry you

want to view.

P

2 If an entry has more than one number or

address stored,
icon. Scroll left or right to view the icon for each
number stored in the entry.

3 Press O to view the entry.
4 Scroll to view t he other numbers and addresses

stored for the entry.
Tip: To view more entries, continue scrolling.

<> surrounds the Contacts type

Searching for a Name

To search for a name in Contacts:

1 From the Contacts list, press A un de r Search.

-or-

If Search is not one of your options: Press m.
Select Search.

2 Enter the name y ou want to see.
3 Press O.

Your phone finds the name you ente red or the
nearest match.

Showing Only Direct Connect® Numbers, Groups, and Talkgroups

To set Contacts to show only entries that contain
Direct Connect n umbers, Groups, and Talkgroups:

1 From the Contacts list, press m.

48

Contacts

2 Select Filter.
3 Set this option to Show DC.

To set Contacts to show all entries:

1 From the Contacts list, press m.
2 Select Filter.
3 Set this option to Show All.

Creating Entries

A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the informati on in any
order by scrolling through the entry details.

After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.

To canc el a C ont ac ts en try at any ti me pres s, e to
return to the idle sc ree n.

To create a Contacts entry:
1 To access the entry details screen:

Select Contacts > [New Contact] . -or-
From the Contacts list, press m . Select New

Contact.

2 If you want to assign a name to the entry :

Select Name.
Enter the name. When you are finished, press

O.
Tip: Press A under Browse to select a name

already in Contacts.

3 If you want to assign a ring tone to the name:

Select Ringer.
Select the ring tone you want to assign.

4 To assign a Contacts type to the number or

addres s be ing stored:
Select the Contacts type field.
Select the Contacts type you want to assign.
Note: For information about creating Groups,

see “Creating Groups in Contacts” on
page 24.

5 To store a number or address:

Select the # field (or ID for an email address, or
IP for an IP addr e s s).

Enter the number or address. For phone
numbers, use the 10-dig it format. For email
addresses, see “Entering Text” on page 43.

Tip: Press A under Browse to select a nu mber

or address from Contacts, the rece nt calls
list, or Memo.

49

Storing Numbers Faster

When you are finished, press O.

6 If you want to assign more opti on s to the

number, select [Options]. See “Ass igning
Options”.

7 If you wa nt to add more number s or addresses

to the entry:
Scroll past the information yo u already entered.
Enter the additional information for the entry

using step 2 through step 6. You must assign a
name to the entry, if you have not already.

8 Press A under Done.

Assigning Option s

1 If you have not alrea dy, select [Options].
2 The default Speed Dial number assigned to a

phone number is displayed in the Speed # field.
This i s always the next av ailable Speed Dial
location.

If you want to assign the phone number to a
different Speed Dial locati on:

With the Speed # field highli gh ted, press O.
Press A under Delete to d elete the current

Speed Dial number.
Enter the new Sp eed Dial number using the

keypad.

When you are finished, press O.

3 If you wa nt to create a voice name for a phone

number, select Voice Name.
As directed by the screen prompts, say and

repeat the name you want to assign to the
number. Speak clearly into the microphone.

4 When you are finished, press A under Back.

Storing Numbers Faster

To store nu mb ers t o Cont a cts fr o m the r ec ent ca ll s
list, see “Storing Items to Contacts” on page 40.

To store numbers to Contacts from Memo, see
“Memo” on page 52.

To store numbers to Contacts from the idle screen:
1 Use the keypad to enter the number you want to

store.

2 Press m.
3 Select Store Number.
4 To store the numb er as a new en try, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

5 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want
to assign the number .

50

Contacts

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 48.

7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you

want to edit.

2 Press A under Edit. -or-

If Edit is not on e of yo ur options: P res s m.
Select Edit.

The entry details screen displays.

3 Follow the applicable instructions in “Creating

Entries” on page 48 to edit the various fields.

Deleting Entries

Delete an Entry

1 From the Contacts list, scroll to the entry you

want to delete .

2 Press m.
3 To delete the entire entry, select Delete

Contact.

4 Press O or press A under Yes to confirm.

Delete a Number or Address

1 From the Contacts list, scroll to the entry that

cont ains the number or address you want to
delete.

2 Scroll le f t or ri gh t t o d is play th e C ont a ct s ty pe for

the number you want to delete.

3 Press m.
4 Select Delete Number.
5 Press O or press A under Yes to confirm.

Note: If an entry contains only one number or

address, deleting the number or address
delet es the entry.

Checking Capacity

To see how many numbers are stored in Contacts:

1 From the Contacts list, press m.
2 Select Capacity.

Creating Pauses and Waits

When storing a num ber, you can program your
phone t o pause or wait betw een digits while
dialin g. A pause makes yo ur phone pause for 3
seconds before dialing fur ther. A wait makes your
phone wait for your response before dialing further.

51

International Numbers

This feature is useful when using voice mail or
other a ut omat ed p hone sy st ems tha t req ui re y ou t o
dial a ph one number and the n enter an access
number.

To progr am a pause:

Press and hold * until the letter P ap pears.
The P represents a 3-second pause.

If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits , pauses for 3 seconds, then dials the
last 4 digits.

If you wan t a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-sec on d pa us e.

To program a wait:

Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.

If you store 17035551235W1234, whe n you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.

Tip: You can create pauses and w ai ts wh il e

dialin g a number from the keypad. See
“Crea ting Pauses and Wait s Wh ile Di al ing”
on page 58 .

International Numbers

When storing a number that you plan to use for
international calls, use Plus Dialing:

1 Press and hold 0 for two seconds. A “0”

appea rs, then changes to a “+”.
Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

2 Enter the country code , ci ty code or area code,

and phon e nu mb er.

For infor m a tio n ab ou t mak i ng internationa l ca ll s,
see “Makin g International Calls” on page 58.

52

Memo

Memo lets you store a number, make a call to that
number, and save it to Contacts.

To create a memo:

1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press O.

To view the memo later:

From the main menu, select Memo.

To delete the memo:

1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press O.

To edit the memo:

1 From the main menu, select Memo.
2 Enter the new number.
3 Press O.

To make a call to the memo number:

1 From the main menu, select Memo.
2 To make a phone call, press s. -or-

To make a D irect Connect call, press the PTT
button.

To store the memo number to Contacts:

1 From the main menu, select Memo.
2 Press m.
3 Select Store to Cntcs.
4 To store the numb er as a new en try, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

5 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want
to assign the number .

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 48.

7 Press A under Done.

53

Call Forwarding

Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call.

You can forward phone lin es 1 and 2
independently.

Forwarding All Calls

When you s et your phone to for ward all calls, an
icon ap pe ars in t he top row of the display :

Phone line 1 is active; calls to phone line 1

G

are being forwarded.
Phone line 1 is active; calls to phone line 2

I

are being forwarded.
Phone line 1 is active; c alls to phone lines 1

H

and 2 are being forwarded.
Phone line 2 is active; calls to phone line 1

J

are being forwarded.
Phone line 2 is active; calls to phone line 2

L

are being forwarded.

Phone line 2 is active; c alls to phone lines 1

K

and 2 are being forwarded.

To forward all calls:

1 From the main menu, select Call Forward >

Forward > All Calls.

2 Select To.

If you specified a forwarding number for all calls
before, this number displays.

To forward calls to this number, press A unde r
Back.

To delete this number, press O , then press and
hold A un de r Delete.

3 To enter the number you want t o forward ca lls to:

Enter the number using your keypad. -or-
Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you

want to enter.
4 Press O.
All your cal ls are no w for wa rde d t o th e numb er you

specified.

54

Call Forwa rdin g

Turning Off Call Forwarding

If you do not want all your calls forwarded, turn the
feature off:

1 From the main menu, select Call Forward > To.
2 Set this option to Off.

All your calls are now sent to your phone.
Calls you miss are f or w ar d ed acc or d in g t o the

options set for missed calls. By default, missed
calls are forwarded to voice mail.

Forwarding Missed Calls

You can sp eci f y a fo r wardi ng nu mb er f or ea ch ty pe
of missed call:

•If Busy — Your phone is on a call or transferring
data.

• If No Answer — You do not answer on the first
4 rings.

• If Unreachable — Your phon e is out of
coverage or powered off.

Note: If you want a type of missed call sent to

voice mail, the call forw arding nu mber for
that type of missed call must be your
voice ma il acce ss nu mber. In most cases,
your voice mail access number is your
area code + first 3 digits of your PTN +
MAIL (6245). To verify your voice mail
access nu m b e r, contact Nex t e l Cu st om e r
Care.

To forward missed calls:

1 From the main menu, select Call Forward >

Forward > Detailed.

2 Select If Busy to specify a forwarding number

for calls received when your phone i s busy.

3 If you speci fie d a forwar din g number for this type

of call before, this number displays.
To forward calls to this number, press A unde r

Back and go to step 6. -or-
To delete this number, press O , then press and

hold A un de r Delete.

4 To enter the number you want to forward this

type of call to:
Enter the number using your keypad. -or-
Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you
want to enter.

55

5 Press O.
6 Repeat step 2 through step 5 for If No Answer

and If Unreachable.

7 When you are finished, press A under Back.

Viewing Call Forwarding Settings

1 From the main menu, select Call Forward >

Forward > All Calls.

2 With To highlighted, press A under Status.

Viewing Call For warding Settings

56

Advanced Calling Features

Call Waiting

Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.

If you are on a call and receive a second call, your
phone emi ts a tone an d displ ays a mess age say ing
you are receivin g a second call.

To acce pt t he sec ond c al l a nd put th e act i ve cal l on
hold:

Press A under Yes.

To accept the second call and end the active call:
1 Press e.

Your phone rings with the second call.

2 Answer the second call.
To decline the second call:

Press A under No. If you subscribe to voice
mail, the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m.
2 Select In Call Setup > Ca ll Waiting.
3 Set this option to Off.

Tip: To turn Call Waiting back on while still on

the call, set this option to On.

To turn off Call Waiting for the next call you make
or receive:

1 From the main menu, select Se tt ing s > Phon e

Calls > Call Waiting.

2 Set this option to Off.

Call Waiting is turned back on when you end the
call.

Switching Between Calls

Any time you have one call active and one call on
hold, to make the call on hold active and put the
active c all on hold:

Press A under Switch. -or-
If Switch is not one of your options: Press m.

Select Switch.

57

Putting a Call on Hold

Putting a Call on Hold

1 While on an active call, press m.
2 Select Hold.

If you wa nt to make the call active again, press A
under Resume.

Calling 2 People

Putting a Call on Hold, Making a Second Call

1 Place or receive a phone call.
2 While the call is active, press m.
3 Select 2nd Call. This puts the call on hold.
4 Enter the second phone number you want to

call.
Tip: For quick ways to enter the number, press

m.
5 Press s to place the call.
To end the second call and make the call on hold

activ e ag ai n:

Press e.

To make the call on hold active and put the active
call on h old:

Press A under Switch.

Merging 2 Calls into a 3-Way Call

After you put a call on hold and place a second
call, you can combi ne these calls into a 3-w ay ca ll:

1 Press m.
2 Select Join.

All 3 people in the call can speak to and hear each
other.

Making a 3-Way Call

1 Place or receive a phone call.
2 While the call is active, press m.
3 Select 3 Way. This puts the call on hold .
4 Enter the second phone number you want to

call.
Tip: For quick w ay s to enter the nu mb er, pres s

m.

5 Press s to place the call.
6 Press A under Join.

All 3 people in the call can speak to and hear each
other.

58

Advan c ed C al li ng Features

Creating Pauses and Waits While Dialing

You can enter a pause or wait while dialing a
number. For information on using pauses and
waits, s ee “Creating Pauses and Waits” on page

50.
To create a pause while dialing a phone numbe r:
1 From the keypad, enter the digits you want to

occur before the pause.

2 Press m.
3 Select Insert Pause .
4 Enter the digits you want to occ ur afte r the

pause.
To create a wait while dialing a phone number:
1 From the keypad, enter the digits you want to

occur before the wait.

2 Press m.
3 Select Insert Wait.
4 Enter the digits you want to occ ur afte r the wait.

Making International Calls

Your service default is “International Calls
Restri cted.” Contact Nextel Customer Care to
obtain international dialing access.

Calls placed between the United States and
Canada do not require an international access
code.

Plus Dialing lets you place an international call to
most countries without entering the local
international access c ode.

1 Press and hold 0 for two seconds. A “0”

appea rs, then changes to a “+”.
Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

2 Enter the country code , ci ty code or area code,

and phon e nu mb er.

3 Press s.

Setting One Touch Direct
Connect

One Touch Direct Connect sets your phone to call
the most recent Direct Connect number or Group
on the recent calls list, or a Direct Connect number
you choo se, every time you press the PTT button.

To set your phone to call the most recent Direct
Connect number or Group on the recent calls list:

1 From the main menu, select Se ttings > DC/GC

Options > One Touch DC.

®

59

Setting Fli p Act ion s

2 Set this option to Last Call.
To set your phone to call a Direct Connect number

you choose:

1 From the main menu, select Se ttings > DC/GC

Options > One Touch DC > Assigned

Number.
2 To enter the Direct Connect number you want

your phone to call every time you press the PTT

button:

Enter the number using your keypad. -or-

Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you

want to enter.

Tip: If you are entering a Talkgroup number,

enter # before the number.
3 Press O.
To turn of f One Touch Direct Connect:

1 From the main menu, select Se ttings > DC/GC

Options > One Touch DC.

2 Set this option to Off.

Setting Flip Actions

For Answering Calls

To set your phone to answer calls when you open
the flip:

1 From the main menu, select Se tt ing s > Phon e

Calls > Flip Activation > Flip to Ans.

2 Set this option to On.

To set your phone no t to answer calls w hen you
open the flip:

Set Flip to Ans to Off in step 2.

For Ending Calls

To set your phone to end calls when you c lose the
flip:

1 From the main menu, select Se tt ing s > Phon e

Calls > Flip Activation > Flip to End.

2 Set this option to On.

To set your phone not to end calls when you close
the flip:

Set Flip to End to Off in step 2.

60

Advan c ed C al li ng Features

Note: If you are using your phone with a

heads et, and you have the Flip to End
option set to On, closing your flip sends
incoming sound to the headset and does
not en d the call.

Call Timers

Call timers meas ure the du ration o f your phone
calls, walkie-talkie calls, and circuit data use, as
well as the number of Kilobytes sent and received
by your ph on e:

•Last Call — displays the duration of your most

recent ph on e ca ll.

• Phone Reset — keeps a running total of your

phone call minutes, until you reset it.

• Phone Lifetime — displays the total minutes of

all your phone calls.

• DC/GC Reset — keeps a running total of all of

your walkie-talkie call minutes, until you reset it.

• DC/GC Lifetime — displays the total minutes of

all your walkie-talkie calls.

• Circuit Res et — keeps a running total of all of

your circuit data use, until you reset it.

• Circuit Lifetime — displays the total minutes of

all of your circuit data use.

•Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.

To view or reset a timer:

1 From the main menu, select Call Timers.
2 Select the feature you wan t to view or reset.
3 To view a feature withou t resett ing: Press O

when you ar e finished vie w in g. -or-
To reset a feat ure: Pre ss A under Reset. Press

O or press A under Yes to confirm.
Note: The values displayed by Call Timers

should not be used for billing. Call timers
are estimates only.

61

Using Your Phone as a Modem

Using Your Phone as a Modem

To use your phone as a modem with a lapto p,
handhe ld device, or desktop compu ter:

1 Open the connector cover.

connector
cover

2 With the phone’s display facing up, insert a data

cable’s connector into the accessory connector,
until you hear a click.

3 Insert the data plug into the data port of the other

device.

When used as a modem, your phone has these
data trans fer modes:

• Circuit data — used for sending and recei v ing
faxes and for trans fe rr ing larg e fil es

• Packet data — used for small file transfers such
as email

62

Advan c ed C al li ng Features

To use these services, you must install the iDE N
Wireless Data Services software (available
separately) and subscribe to a Next el Wireless
Web access plan. For more information on setting
up your computer an d yo ur i836 phone for packet
and circuit data calls, go to nextel.com.

Making TTY Calls

To use your phone to make phone calls using a
teletypewriter (TTY) device:

1 Connec t one end of a 2.5 m m ca bl e into the

audio jack on your phone. Connect the other
end of the cable t o your TTY device.

2 Make sure that your phone’s TTY feature is on

and select the TTY mode you want to use.

3 Use your phone t o enter phone numbers and

make calls.

When you make a TTY call, these icons appear on
the phone’s display:

Phone call is active.

N

Phone call is on hold.

O

TTY device features such as Turbo-Code,
High-Speed, and Interrupti on are not supported by
your phone. These feature s must be turned off or
disabled to use your TTY device with your phone.

Turning On the TTY Feature

Your pho ne’s TTY feature must be on if you want
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:

From the main menu, select Se tt ing s > Phon e

Calls > TTY > Use TTY. This field must say On.

Choosing a Mode

Your phone supports these TTY modes:

•TTY — You type and read text on your TTY
device.

•VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.

• HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice repl ies on
your phone speaker.

To change mode while not in a call:

1 From the main menu, select Se tt ing s > Phon e

Calls > TTY > Type.

2 Select the TTY mode you want.

63

Special Dialing Codes

When you make a TTY call, the call begins in the
TTY mode you last selected.

To change mode during a call using your phone:

1 Press m.
2 Select In Call Setup > T TY > Type.
3 Select the mode y ou want.

To change mode during a call using your TTY
device, issue one of the following commands:

• “VCO pl ease” — to select VCO mode

• “HCO please” — to select HCO mode

• “HCO off please” — to turn off HCO mode

Important: When you are using HCO, the sound

coming from your phone speaker may
be uncomfortably loud. Use caution
when putting the phone to your ear.
(For information on setting the volume
of your phone speaker, see “Setting the
Volume” on page 137.)

Changing the TTY Baud Rate

By default, your phone’s TTY baud rate is set to

45.45, the baud rate required for TTY calls within
the U.S. To make calls outside the U.S., se t your
TTY baud r ate to 50.0.

To change the TTY baud rate:

1 From the main menu, select Se tt ing s > Phon e

Calls > TTY > Baud .

2 Select the baud rate for your location.

Special Dialing Codes

Non-Emergency Numbers

Nextel su pports many “non-emergency” numbers
(such as #77, 311,. ..) provided by local and state
governments. These numbers are used to report
non-emergency i ncidents. If the situation includes
imminent danger or loss of life, you should dial

911.

Telecommunications Relay Se rvi ce

Nextel supports services for communicating with
speech and/or hearing impaired individ uals. You
can dial 711 to reach a local Telecommu nications
Relay Center. You will then be connected to your
destination number. Relay service works through a
Communications Assist ant who reads messages
typed i nto a TDD/TTY device by a speech or
hearing impaired individual to you. The
Communic at io ns Assis ta nt then ty pe s you r spo ke n

64

Advan c ed C al li ng Features

messages to the hearing or speech impaired
indivi dual. Telecommunications Relay S ervice is
available 24 hours a day, seven days a week, and
every call is strictly confidential.

Note: Using 711 to reach Telecommunications

Relay Se rv ic e ma y not be availa ble in all
areas.

65

Nextel® Phone Services

Contact Nextel Customer Care to obtain these
services or for additional information:

Note: Some services are not available outside

of the continental United States.

Caller ID

Your phone can aut omatically display the phone
number or name (if the 10-digit phone number is
stored in your Contacts) of the person calling
(unless blocked b y the caller), enab ling you to
decide whe the r to ta ke the ca l l or f orwa r d it t o vo ic e
mail.

Caller ID infor mation is not available on all calls.

Per-Call Blocking

You can block delivery of your phone number to
other C aller ID units for a single phone call:

Press * 6 7 before dialing the call.

Your Next e l phon e n um be r ca nn ot be b l ock ed fr om
calls ma de to 911, 800, 855, 866, 877, 888, or
other toll- free phone numbers.

Per-Line Blocking

You can permanently block delivery of your phone
number on every call you make.

To show your number on a per-call basis:

Press * 8 2 before dialin g the call.

Altern at e Li n e Se rv ice

You can have two different phone n umbers on the
same phon e. With Alternat e Line Service, you can:

• Get separate bills for each phone line.

• Bring in an exist ing wireless or home phone

number to Nextel to activate on the second line.

• Have two different area codes (must be in same
market) to convey a local image to callers.

• Use different ringer styles so that you can tell
which line is receiv ing a call.

• Forward incoming calls to either your primary or
alternate line phone number.

• Choose an Alternate Line Service plan th at fits
your needs.

In order to activate Alternate Line Service, contact
your Nextel Sales Representative or call Nextel
Customer Care.

66

Nextel® Phone Services

To set the active line (primary or alternate):

1 From the main menu, select Se t ting s > Phon e

Calls > Set Line.

2 Select the phone line you want to be the active

line.

When calls made to the line that is not active are
set to be forwarded to the active line, these calls
are sent to voice mail without ringing. See “Call
Forwarding” on page 53.

Call Restrictions

You can prevent your phone from making or
receiving long distance, incoming, and outgoing
(exce pt 91 1) calls.

Nextel Directory Assistance 411

Dial 411 to reach a Nextel operator who will assist
you with m ovie listings and showtimes, making
dinner reservations, turn-by-turn directions and
white and yellow page listings. You can also get
information listings, restaurant informat ion, and
movie listings sent to your phone via text message.
Airtime and other charges apply.

67

Ring Tones

To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll t hr oug h the l is t of r i ng t o nes a nd se l ect the

one you want to assign . Vibrate sets your ph on e
to vib rat e i ns tea d of ma king a s oun d; Silent sets
your phone to neither vibrate nor make a sound.

Tip: Highlighting a ring tone lets you hear it.

4 Select the features you want to ass ign the ring

tone to.

5 When you are finished, press A under Done.

Note: This icon

set your phone to neither vibrate nor make
a sound for phone call s.

Setti ng Your Phone t o Vibr at e

You can set your phone to vibrate instead of
maki ng a soun d w he n yo u rec e i ve all phone calls,
Direct Connect c alls, Group Connect calls,
Talkgroup calls, messages notifications, and call
alerts.

M appears on the display if you

1 From the main menu, select Ring T ones >

VibeAll.

2 Set this option to On.

Tip: Pressing the volume controls to turn down

the volume as far as possible sets VibeAll
to On.

To set your phone to vibrate instead of making a
sound for some features but not others:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Select Vibrate from the list of ring tones.
4 Select the features you want to set to make no

sound.

5 When you are finished, press A under Done.

Note: To set ring options for Direct Connect

calls, Group Connect calls, and Talkgroup
calls see “Setting Your Phone to Vibrate”
on page 137.

68

Ring Tones

These i cons indicate how the ringer is set.

Q The phon e al way s vi b rat es in stea d of ma king

a sound.
The phone vibrates instead of making a

R

sound for phone ca lls.
Direct Connect calls, Group Connect calls,

u

and Talkgroup calls are heard through the
earpiece, not the speaker.

These ic ons may appear at the same time.

Ring and Vibrate

To set your phone to ring and v ibrate when you
receive phone calls or call alerts:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and highlight

the one you want to assign.

4 Press m.
5 Select Assign w/Vibe.
6 Select the features you want to set to ring and

vibrate.

7 When you are finished, press A under Done.
This icon

S appears on the display.

Assigning Ring Tones to Contacts

You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll t hro ug h the l is t of r ing t on es and se l ect th e

one you want to assign .

4 Select A Contact.
5 Select th e Con tac t s en tr y you want to as si gn the

ring tone to.

Viewing Ring Tone Assignments

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Highlight any ring tone.
4 Press m.
5 Select Overview.
6 Scroll to view ring tones assigned to features

and Cont ac t ent r ie s.

69

Downloading More Ring Tones

Downloading More Ring
Tones

If you wa nt to us e ot h er ring tones , yo u ca n
download them in to your phone for a fee. Check
the Downloads menu option on your phone for a
catalog of additional items available for purchase
and download direc t l y from your phon e.

You can also go to nextel.com/downloads for a
wide selection of available ring tones and
downlo ading instru c t io ns .

Note: Ring tones may be downloaded onl y

once. If you delete a ring tone from your
phone, you must purchase it again to
downloa d it ag ai n.

Managing Memory

To view th e amount of memory availab le for
custom ring tones:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Highlight any ring tone.
4 Press m.
5 Select Memo r y U sa g e .

Deleting custom ring tones frees memory.

Note: Ring tones are stored in your phone using

the same memory space used to store
messag es, voice records, Java
applications, pictures, and wallpaper
images. Deleting some of these other
items frees memory for ring tones.

Deleting Custom Ring Tones

To delete a custom ring tone:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll to the ring tone you want to delete.
4 Press m.
5 Select Delete.
6 Press A under Yes to confirm.

70

Message Center

The message center manages your mes sages.
When you receive the following types of

mess ag es , you can acce s s them throu gh the
mess ag e ce nter:

• Voice mail mes sa ge s

• Multimedia Messaging Service (MMS)

messages

• Short Message Service (SMS) messages
You can listen to or view these messages, del ete

them, or continue to store them in the message
center.

The mes sage center also lets you cre ate and send
MMS messages. It stores messages you have sent
and lets you save drafts of messages you are
creating.

Accessing the Message Center

From the main menu, select Messages.

Message Center Options

After accessing the message center, select the
option you want:

•[Create Mesg] — begin creating an MMS
message.

• Voice Mail — access voice mail messages you
have received.

• Inbox — access MMS messages you have
received.

•Drafts — access MM S messages you have
created and saved but not sent.

•Sent Items — access MMS mess ages yo u have
created and sent.

•Net Alert — access over-the-air alerts that you
receive from Nextel.

•SMS — access SMS messages you have
received.

71

Receiving Messages

When you receive a voice mail message,
Multim edia Messaging Ser vice (MMS) messag e,
Short Me ssage Service (SMS) message, or Net
alert, you have 2 ways to access the message:

• Respond to the message notification that
appears when the message is received.

• Dismiss the message notification and access
the mes sage later through the message center.

Message Notifications

When yo u r ec ei ve a mes s ag e, yo ur phone notifies
you with text on the disp la y an d a notific a tio n ton e
or vibration. Yo u can access the message or
dismis s the noti fic a tio n.

If you dismiss the notification, the messa ge is not
deleted. It can be accessed through the message
center.

If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message,
you dismi ss the no tification, or the alert time-out
expires.

When you are on a phone call, you can receive
message notifications for all types of messages
except MM S messages. For other types of
mess ag es , yo ur ph on e may sound a noti f ic at i on
tone during the call or aft er you end the call,
depend ing on how you set your notification
options.

Setting Notification Options

To control whether your phone sounds message
notification tones while you are on phon e calls:

1 From the main menu, select Se tt ing s > Phon e

Calls > Notifications.

2 Select the option you want:

• Receive All — Tones so und during calls for

all types of messages except MMS
messages.

• Msg Mail Only — Tones sound during calls
for SMS messages; tones for all other types
of messages are held until you end ca lls.

• Delay All — Tones for all types of messag es
are held until yo u end calls.

Note: Delay All is the default setting.
Tip: To set notification options during a call:

Press m. Select In Call Setup >
Notifications.

72

Receivi ng Messages

Retrieving Messages

All your messages are stored in the message
center. The message center shows how man y
messages you have of each type.

To retrieve your messages through the message
center:

1 From the main menu, select Messages.
2 Scroll to the type of message you want to

access.

3 Press O.

Note: In order for you to access voice mail for

the firs t time you mus t acc es s it by dial i ng
into your voice mail box using your PTN. If
there is already a message in your voice
mail box, then you can access your voice
mail through the message center.

73

Voice Mail M e ss a g e s

Receiving a Message

When you receive a voice mail message, New
Voice Mail Message appears on the display.

To call Nextel’s voice mail system and listen to the
message:

Press A under Call.

To dismiss the message notification:

If the flip is closed, press .. -or-
If the flip is open, press O or press A under

Back, or close the flip.

If the caller leaves a message, this icon
appears on the display, reminding you that you
have a new message.

Accessing Voice Mail from the Message Center

From the main menu, select Messages > Voice
Mail.

Sending Unanswered Calls to Voice Mail

To send a phone call to voice mail instead of
answering it:

If the flip is closed, press .. -or-
Press e. -or-
Press A under No.

y

74

Nextel® Voice Mail

Note: To receive voic e mail messa ges, you must

first set up your voice mail box.

Note: If you are bring ing your phone number

from another carrier, we suggest you set
up your voice mail box after the number
you brought to Nextel is active on your
Nextel phone an d your temporary phone
number is deactivated. If you set up yo ur
voice mail box prior to this, all messages
and all settings (including your greeting
and password) will be lost when the
number you have brought to Nextel
becomes active.

Setting Up Your Voice Mail Box

Using yo ur i836 phone, dial your 10-digit N extel
Personal Telephone Number (PTN). For example:
703555 7777. Follow the system instructions to
create a new 4- to 7-digit password, record your
name, and record a greeting. When the system
says, “Thank you for using Nextel Voice Mail,” your
mailbox is set up.

If you are calling from a phone other than your
i836, dial your 10-digit Nextel PTN. When you hear
the greet ing, press the sta r key to access your
voice mail box. The system will prompt you to enter
your passw ord. Enter the last seven digits of your
Nextel PTN. For example: 5557777. This is your
tempo r ary passwo r d.

You are in the main voice mail menu when you
hear the options listed below.

• To play your messages, press 1. (This opt ion
plays only if you have new or saved messages.)

• To record a message, press 2.

• To change your greeting, press 3.

• To access your personal options, press 4.

If you pre s s * while you are in a sub-menu, you
will go to the previous menu. If you press **,
you will go to the main voice mail menu. From the
main voic e mail menu, press # to exit voice mail.
At any time, you may end the call by pressing e.

Playing Messages

When you receive a new voice mail message, you
can either listen to it immediately by pressing A
under Call, or lat er by pressing A under Back.

These a re opti ons available w hile you are listening
to your messages:

75

Chan ging Your Password

• Backup — press 1.

• Rewin d to beginning of t he message — press

11.

• Pause or con tin ue t he cur re nt me ss age — pr ess

2.

• Fast forward — press 3.

• Fast forward to end of the message — press

33.

• Play the date and time stamp — press 55.
These op tions are available while a message is

playing or after it has played:

• Forward the message to another subscriber —
press 6.

• Delete the message — press 7.

• Reply to a message — press 8.

• Save the message — press 9.

• Skip to the next message — press #.

Messages that are not saved or deleted remain in
your mailbox as new messages. All messages are
automatically d eleted after 30 day s .

To retrieve deleted messages, press * 3. This
option only applies to the current voice mail
session. If you end the call, the messages will be
permanently deleted.

Important: After exiting the voice mail session, you

cannot recover deleted messages.

Changing Your Password

1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal preferences.
3 Press 1 to modify password.
4 Enter your n ew p a sswo rd. It mu st be 4 to 7 digi t s

long.
Note: It is important that you choose a number

that is easy for you to remember, but hard
for someone else to guess. Passwords
using all the same digits, for example
4,4,4,4 or a sequential series of digits,
1,2,3,4, will not be accepted.

5 Press ** to return to the main menu.

Note: If you forget your passwo rd, conta ct

Nextel Customer Care.

Recording Your Name

When you send, reply to, or copy a message, your
name response precedes the message. To record
or re-record your name at any time:

1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

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Nextel® Voice Mail

2 Press 4 to access personal preferences.
3 Press 3 to access the record your name

option.

4 Press 2 to record your name.
5 Press ** to return to the main menu.

Recording Your Active Greeting

You may want to include one or all of the following
options in your greeting so that callers will know
they are available.

• Press 1 to send a numeric message.

• Press 2 to send an operator-assisted message.

(This option i s available only if you are a
subsc rib er of O pe r at or Ass is ted Messa gi ng .
Contact Nextel Customer Care for more
information.)

• Press # to skip the greeti ng and record a
message immedia tely.

To record or alter your greeting at any time:
1 From the main voi c e mail menu, press 3 to

change your greeting.

2 Press 1 to play, press 2 to record or

re-rec ord, or press 7 to delete your active
greeting.

3 Record your greeting and press # whe n you

have finished.

4 Press ** to return to the main menu.

Advanced Voice Mail Features

Multiple Greetings

You can c reate up to five different greetings and
design ate which greeting will be your active
greeting at any given time. The greeting that was
recorded during your initial voice mail box setup is
greeting 1. This is your default active greeting.

To record additional greetings:
1 From the main voi ce mail menu, press 3 to

access t h e greetings me nu.

2 Press 4 to modify greetings.
3 Enter the greeting number you wish to create or

modify.

4 Press 2 to record a greeting.
5 Record your greeting and press # when you

have finished.

6 Press ** to return to the main menu.
To select your active greeting:
1 From the main voi ce mail menu, press 3 to

access t h e greetings me nu.

2 Press 3 to select another greeting to be

active.

77

Advanced Voice Mail Feat ures

3 Enter the number of the greeting that you would

like to be active. The system will confirm your
active greeting number.

4 Press 1 to play your active greeting.
5 Press ** to return to the main menu.

Greetings Schedule

You can choose to have your greeting s
automatically activated based on a pre-determined
time schedule. By activating the Greeting
Schedule, Greetings 1, 2, and 3 will automatically
play according to the time schedule listed below.

Greeting 1 Evenings and

Weekends

Greeting 2 Weekday

Mornings

Greeting 3 Weekday

Afternoons

5:00 pm – 7:59 am,
Monday – Friday
24-hours, Saturday
and Sunday

8:00 am – 1 1:59 am
Monday – Friday

Noon – 4:59 pm
Monday – Friday

To activate the greeting schedule:
1 From the main voi c e mail menu, press 3 to

access t he gr ee ti ngs menu.

2 Press 9 to activate your greeting schedule.
3 Press ** to return to the main menu.

Note: The greeting schedule, when on, will

override any other greeting that you may
set as active. If a greeting is not recorded,
a system stan da r d gre eting will be play e d.

Automatic Playback

By default, the playback mode of your voice mail
service is set to normal. This feature automatically
plays and saves ne w messages when you log in.
To activate automatic play back:

1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal preferences.
3 Press 2 to ac c es s pl ay ba ck prefere nc e s.
4 Press 2 to switch betw ee n automati c and

normal playback.

5 Press ** to return to the main menu.
Changing the Playback Order of Messages

You can s elect the order in which you want
unheard me ssa ge s t o be pla yed . You may lis te n to
the last received message first, or you may listen to
the firs t rec ei ved mes sag e fir st . To sel ect th e or der
in which new messages should be played:

1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal preferences.

78

Nextel® Voice Mail

3 Press 2 to ac ce s s pl ay back pref ere nces.
4 Press 1 to switch between the playback

orders.

5 Press ** to return to the main menu.
Recording, Forwarding, and Replying to

Messages

These functions allow you to record and send,
reply to, or forward a message to an assigned
desti na tion address or grou p li st nu m be r . If you
record a complete or partial message, but do not
send it, Nextel Voice Mail service will refer to this
mess ag e as an “in pr e pa r a tion” messa ge.

To record and send a message:
1 From the main voi c e mail menu, press 2 to

record a message.

2 Record your message and press # to end the

message.

3 Press 9 at the prompt to indicate that you want

to send the message or press 5 for delivery
options.

4 Enter the mailbox number and/or group list

number(s). (A mailbox number is the 10-digit
Nextel PTN of a Nextel customer. The Nextel
custom er must b e in your local calling area. The
name of the recipient plays if it is recorded.)

5 Press # to send.

6 Press ** to return to the main menu.

Note: You can only send message s using this

method to N exte l cu stome rs in you r hom e
market.

Delivery Options

After you ha ve creat e d a mes sag e, yo u can ass ig n
the mess age to a category before you send it.
Below is a list of the optio ns that can be applied to
a message:

•Urgent — Recipient will hear this message
before other messages.

•Private — Recipient cannot copy the message
to another mailbox or phone number.

• Notification of Non-Delivery — You will be
notified if the recipient has not listened to your
message by a certain date and time.

• Future D elivery — You can specify a time and
date (up to three months in advance) for the
message to be delivered.

Note: All dates must have digits in the MM/DD

format (2 digits for the month and 2 digits
for the date). For example, January 2nd
would be 0102.

Important: Once a message has been sent for

future delivery, it cannot be retrieved or
deleted.

79

Advanced Voice Mail Feat ures

To set a special delivery option:
1 After recording your message, but before

sendin g it, press 5 for delivery options.

2 Press the number that corresponds with the

desired delivery opti on:

• Press 1 for urgent.

• Press 2 for private.

• Press 3 for notification of non-delivery. At

prompt, specify time and date.

• Press 4 for future delivery of m essages. At
prompt, specify time and date.

• Press 9 to send the message immediately .

3 The list of options will be presented again.

Select an additional option or press 9 to send
the message.

4 Enter the destination mailbox or group list

number of the recipient(s).

5 Press # to send.
6 Press ** to return to the main menu.

Working With Group Lists

This feat u re en ab le s you t o cr eat e a li st an d a ssi gn
it a unique name. Then, you can add mailbox
numbers, group lists, or individuals. Once you
create a list you can send a voice message to
everyone on the list by entering the group list
number. You can have up to 40 group lists. Each
list can hold up to 50 addresses.

To set up a group li s t:
1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 2 to ac c es s yo ur gro up lists.
3 Press 2 to create a group list.
4 Enter the 1- or 2-digit group list number and

press #.

5 Record a name for the list and press #.
6 Select group members by mailbox number,

group list, or name.

7 Press # to save all entries added to the list.
8 Press ** to return to the main menu.

To modify a group list:
1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 2 to access group lists.

80

Nextel® Voice Mail

3 Press 4 to modify a group list. Enter the

number of the group list you want to modify.

4 Press 1 to add a new recipient.
5 Press # to save your changes.
6 Press ** to return to the main menu.

Deleting a group list:
1 From the main voi c e mail menu, press 4 to

access personal options.

2 Press 2 to ac ce s s gr o up list s .
3 Press 3 to delete a group list.
4 Enter the number of the group list you want to

delete. The system will play the name of the
group list.

5 Press # to delete the list.
6 Press ** to return to the main menu.

Message Forwar ding

Note: You can only forward messages to Nextel

customers in your home market.

This feature allows you to program your phone to
automatically forward incoming messages to
anothe r mailbox. There ar e two types of
forwarding: notified and silent. Notified forwarding
prompts the call er that the message will be
forwarded. Silent forwarding does not prompt th e
caller that the message will be forwarde d.

To modify forwarding options:
1 From the main voi ce mail menu, press 4 to

access pe r s on al options.

2 Press 5 to modify forwarding options.
3 Select the applicable option below:

• To create a forw arding number, press 2.

• If you have already created a forwarding

number, press 2 to modify the number.

• To enable or disable message forw arding,
press 3.

• T o change the forwarding type, press 2.

4 Press ** to return to the main menu.

81

Nextel® Voice Mail Tree

Main Menu

Play

1

Messages
Record

2

Messages
Change

3

Greetings
Personal

4

Options
Retrieve

* 3

Deleted Msgs
Unheard

1 1

Messages
Nextel

0 0

Customer
Care

Global

Commands

Previous

*

Menu
Main

* *

Menu

Undelete

* 3

Messages
Additional

0

Info (Help)

2
4

5

Personal

Options

Access
Group Lists

Personal
Preferences

Forwarding
Options

Personal

Preferences

1
2
3

Change
Password

Playback
Preferences

Name

4

1
2
3

5

7

8
9

8

Change
Greetings

Play Active
Greeting

Record Active
Greeting
Select Active
Greeting
Edit
Greetings

Skip Toggle
Delete Active

Greeting
Review

Schedule
Activate

Schedule

Nextel® Voice Mai l Tree

Play
Messages

Backup

1

Replay

1 1

Message
Pause/

2

Continue
Fast Forward

3

Forward to

3 3

End
Play Date

5 5

and Time
Forward

6

Message
Delete

7

Message
Reply to

Message

8

Save
Message

9

New Message/
Keep as New

#

82

Multimedia Messages

Multimedia Messaging Servic e (MMS) lets you
send and receive messages that may include text,
pictures, and audio rec ordings. You can send and
receive these messages from your phone, through
any email accoun t, and from nextel.com.

Your phone's MMS address is your
[e-mail]. Your PTN is your
Nextel 10-digit Personal Tel ephone Number.

Navigating the Inbox, Drafts, and Sent Items

You can access MMS messages through the
following options in the message center:

• Inbox — MMS messages you have received

•Drafts — MMS messages you have created and

saved b ut not sent

•Sent Items — MMS messages you have
created and sent

The messages in the Inbox, Drafts, and Sent Items
are grouped in pages of 9 messages. Scroll to view
the mess ages on a page.

To go to the next page:

Scroll right. -or-
Press #. -or-
Scroll to the end of the page and select MORE.

To go to the previous page:

Scroll left. -or-
Press *.

To open a m essage on the current page:

Select the message you want to open. -or-
Press the number on the keypad corresponding

to the number of the message.

Creating and Sending Messages

Each message you create may contain the
following fields:

•To — the phone numbers or emai l addresses of
one or mor e rec ipients

•Mesg — the body of the message. This may
include text, pictures, ring tones, or voice
records.

•Subject — the subject line

83

Creating a nd Sendin g Messages

•Attach — one or more attachments. These may
be pictures, ring tones, or voice records,
includ in g vo ic e r ec ords that you cr e at e w hil e
creating the mess ag e.

•Cc — the phone numbers or email addresses of
more recipients

•Priority — sets the priority of the message to
normal or high.

•Report — lets you receive a report confirming
that your me s sa ge was delivered.

• Valid Until — sets a date after which no more
attempts are made to deliver the message.

To send a message, you must address it to at least
one recipi e nt . All othe r mess ag e fiel ds are op ti on al .

You can fill in the message fields in any order.

Entering Text

In mess age fi el ds tha t req ui re yo u t o e nt er te xt, yo u
can begi n entering the text from the keypad w hen
the field is highlighted.

While ent e r in g tex t , yo u can always choose a tex t
input m ode from the contex t-sensitive menu.

For information on ways to enter text from the
keypad, see “Entering Text” on page 43.

Message Size

You can create and send messages of up to 100
KB, including attachments.

To see the size of a message you are creating:

1 Scroll to any field in the message.
2 Press m.
3 Select Mess age Size.

Sending or Canceling

To send the message at any time after it has been
addressed:

Press A under Send. -or-
If Send is not one of your options: Press m.

Select Send.

To cancel the message at any time:

At the message screen, press A under Cancel.

-or-

Press e to cancel the message and save it in
Drafts.

84

Multi m edia Messag es

Creating a Message

1 To begin creat ing a message:

From the main menu, select Messages >
[Create Mesg]. -or-

Select [Create Mesg ] from Inbox, Drafts, or
Sent Items. -or-

Begin creating a message from Contacts, the
recent calls list, the idle screen, or My Pictures.
See “More Ways to Begin a Message” on page

86. -or-
Reply to a received message. See “Replying to

a Message” on page 86.

2 To address the message:

Select To.
Enter the phone number or email address from

the keypad and press O. Repeat this action to
enter more phone numbers or email addresses .

-or-

Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 87.

Tip: To remove a phone number or email

address f r om th e l i st of me ss age rec ip ie nt s,
scroll to the phone number or email
address and press A under Remove.

When you are finished addressing the message,
press A under Back.

3 To enter or edit the bod y of the message:

Select Mesg.
Note: If you have created a signature, the

signature automatically appears in this
field. Text you enter appears before your
signa ture. See “Customizing MMS” on

page 98.
Enter text from the keypa d . -or-
Use a Quick Note. See “Quick Notes” on page

88. -or-
Insert a picture, a ring to ne, or a voice record.

See “Inserting Pictures, Ring Tones, and Voice
Record s” on page 89.

When you are finished, press O.

4 If you wan t to send the mess age now, press A

under Send. -or-
If Send is not one of your options: Press m.

Select Send. -or-
To fill in more message fields, see “Adding More

Message Options” on page 85 .

85

Creating a nd Sendin g Messages

Adding More Message Options

1 To view more message fields in a message you

are creating, select MORE. -or-
Press A under More.

2 If you want to create or edit the subject line:

Select Subject.
Enter text from the keypa d. -or-
Select a Qu ic k Not e . Se e “Q uic k N ote s” on pa ge

88.
When you are finished, press O.

3 If you want to attach a picture, a ring tone, or a

voice record, see “Attaching Pictures, Ring
Tones, and Voice Records” on page 90 .

When you are finished, press A under Done.

4 If you want to add more reci pi en ts in addi tio n to

those in the To field:
Select Cc.
Enter the phone number or email address from

the keypad and press O. Repeat this action to
enter more phone numbers or email addresses .

-or-

Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 87.

When you are finished addressing the message,
press A under Back.

5 If you want to set the priority of the message:

Select Priority.
Select the prior ity you want.

6 If you want to receive a report confirming that

your message was delivered:
Select Report > On Delivery.

7 If you want to set a date after which attempts to

deliver the message end:
Select Valid Until .
Select a date by scrolling or entering numbers.
Press O. -or-
To set no date, press A under No Date.

8 To send the message, press A under Send.

-or-

If Send is not one of your options: Press m.
Select Send.

86

Multi m edia Messag es

Replying to a Message

You can r ep ly to a r e ceiv ed mes sag e w hil e you are
viewing it. If you ha ve alr e ad y viewed a me ss ag e,
you can al so reply to it while it is highlighted in the
message center. You cannot reply to unread
messages.

For information on viewing received messages,
see “Recei ving a Message” on page 93 an d
“Viewing Received Messages from the Message
Center” on page 94.

When you reply to a message you received , some
of the fields in yo ur reply message are fille d in
automatically:

•To — the phone number or email address of the
sender of the message you are replying to. If
you are sending a reply to all, some recipients
may be in this field.

•Mesg — the first 40 characters of the message
you are re pl yi ng to. Text you ad d t o the body of
your message appears abo ve this.

•Subject — “Re:” followed by the subject line of
the message you are replying to, if any.

•Cc — If you are sending a reply to all, some
recipients may be in this field.

To reply t o a message:
1 View the message you w ant to repl y to . -or-

If you have alread y vi ew e d the messag e, sc r o ll
to it.

2 To reply to the sender only, press A under

Reply. -or-

To reply to the sender and all recipients: Pr ess

m. Select Reply All.

3 A list o f sh ort phr as es i s d ispl ay ed. Sel ec t any of

these phrases to add it to the body of your
messages. -or-

Select [Crea t e R ep ly] to begin the body of your
message without using any of these phrases.

4 Edit any message fields you want to c hange.
5 Send the message.

Tip: To create new reply phrases to use in later

reply messages, see “Customizing MMS”
on page 98 .

More Ways to Begin a Message

In addition to beginnin g a message from the
mess ag e ce nter, you can be gi n a me ss age from
Contacts, the recent calls list, the idle screen, or
My Pictures.

87

Creating a nd Sendin g Messages

From Contacts
1 From the Contacts list, scroll to the entry

cont aining the phone number or email address
you want to send the message to.

2 Scroll left or right to view the Contacts types until

you see the icon for the phone numbe r or email
address you want to send a message to.

3 Press A under Create. -or-

If Create is not one of your options: Pres s m.
Select Crea t e Me ss age.

4 Create and send the message. The message is

autom atical ly add ress ed to the ph one num ber or
email address you chose.

From the Recent Calls List
1 From the recent calls list, scroll to the entry you

want to send a message to.

2 If the entry has more than one phone number

stored , view th e phon e number you want t o send
the message to.

3 Press A under Create. -or-

If Create is not one of your options: Pres s m.
Select Create.

4 Create and send the message. The message is

autom atically addres sed to the phone number
you chos e .

From the Idle Screen
1 Using the keypad, enter the number you want to

send a message to.

2 Press m.
3 Select Create. The message is automatically

addressed to the phone number you chose.

From My Pictures
1 From My Pi ctures, scroll to or select the picture

you want to incl ude in your message.

2 Press A under Send. -or-

If Send is not one of your options: Press m.
Select Send.

3 Create and send the message . The picture you

selected is automatically included as an
attachment.

More Ways to Address a Message

When you are filling in the To and Cc message
fields, you can select recipients from Contacts and
the rece nt calls list.

You can s elect more than one recipie nt from
Contacts and the recent call s list. A checkmark
appears next to each selec ted item.

Tip: To deselect a selected item: Scroll to a

selected item and press O.

88

Multi m edia Messag es

From Contacts

When you select recipients from Contacts,
Contacts entries containing ph one numbers or
email ad dresses are displayed.

Tip: You can search for an entry name as you

would when viewing Contacts. See
“Searching for a Nam e” on page 47.

1 While you are creating a message, scroll to or

select To or Cc:

2 Press A under Contcs. -or-

If Contcs is not one of your options: Press m.
Select Contacts.

3 Select th e en try con tai ni ng th e phon e nu mb er or

email address you want to send t he message to.

4 If the entry contains more than one phone

number or email address, select the ones you
want to send the message to.

When you ar e fini sh ed sel ec ting it em s wit hin th e
entry, press A under Done.

5 When you are finished selecting entries, press

A under Done.

From the Recent Calls List

When you select recipients from the recent calls
list, phone calls are displayed.

Direct Connect calls are displayed only if the Direct
Connect number is stored in Contacts and its
Contacts entry also contains a phone number or
email ad dress.

1 While you are creating a message, scroll to or

select To or Cc.

2 Press m.
3 Select Recent Calls.
4 Select th e en try con tai ni ng th e phon e nu mb er or

email address you want to send the message to.

5 If the entry contains more than one phone

number or email address, select the ones you
want to send the message to.

When you ar e fini sh ed selec ti ng item s w ithi n the
entry, press A under Done.

6 When you are finished selecting entries, press

A under Done.

Quick Notes

When you are filling in the Mesg and Subject
message fields, you can add ready-made words or
short phrases called Quick Notes. After you add
these wor ds or phrases, you can edit them as you
would any other te xt.

1 While you are creating a message, scroll to or

select Mesg or Subject.

89

Creating a nd Sendin g Messages

2 Press A under QNotes. -or-

If QNotes is not one of your options: Press m.
Select Insert Q uic k Notes .

3 Select the Qui ck Not e you w ant t o inse rt in t o the

message.
Tip: To cre a te ne w Qui ck Not e s to us e in later

mess ag e s, se e “C us t o mi zing MMS” on
page 98.

Inserting Pictures, Ring To nes, and Voice Records

When you are filling in the Mesg field, you can
insert pictures, ring tones, and voice records into
the body of the message.

You can insert more than one of these objects into
a message . You may include text in the body of
your message in addition to these objects.

Note: For information on how objects inserted

into the body of a message appear when
a message is received, see “Embedded
Objects and Attachments” on page 94.

Pictures

You can insert pictures from My Pictures.
Pictur e s that you downl oa d to your phone or

receive in a message may be forward locked,
meanin g they cannot be included in a message.

Note: If this icon ] appears n ext to a picture,

you cannot send it in a message.

1 While you are filling in the Mesg field, press m.
2 Select Insert Picture.

A list of pictures that ca n be included in a
message appears.

3 Select the picture you want to insert.
Ring Tones

You can insert ring tones f rom your list of ring
tones.

Ring tones that are pre-loaded on your phone
cannot be included in a message.

Ring to ne s that you downl oa d to yo ur ph on e or
receive in a mess age may be forward locked,
meaning they cannot be included in a message.

1 While you are filling in the Mesg field, press m.
2 Select Insert Ring Tone.

A list of ring tones that can be included in a
message appears.

3 Select the ring tone you want to insert.

Tip: To hear a ring tone before inserting it,

highlight the ring ton e.

90

Multi m edia Messag es

Voice Records

You can insert voice records from your list of voice
records.

Voice records created by recording a phone call
cannot be included in a message.

1 While you are filling in the Mesg field, press m.
2 Select Insert VoiceRec.

A list of voice records that can be included in a
message appears.

3 Select the voic e record you want to insert.

Tip: To hear a voice record before inserting it,

highli ght the voice rec ord and press A
under Play.

Removing an Insert e d It em

To remove an item inserted into the body of the
mess ag e yo u ar e crea t i ng :

1 Select the Mesg field and highlight the item you

want to remove.

2 Press A under Delete.

Attaching Pictures, Ring Tones, and Voice Records

You can attach one or more pictures, ring tones,
and voice records to a message.

Note: For information on ho w attachments

appear when a message is received, see
“Embedded Objects and Attachments” on
page 94.

Pictures

You can attach pictures fr om My Pictures.
Pictur e s that you downl oa d to yo ur ph on e or

receive in a mess age may be forward locked,
meaning they cannot be included in a message.

Note: If this icon ] appears n ext to a picture,

you cannot send it in a message.

1 While you are creating a message, select

Attach.
2 Select New Attachment.
3 Select My Pictures.

A list of pictures that ca n be included in a

message appears.

4 Select the picture you want to attach.
Ring Tones

You can attach ring tones from your list of ring
tones.

Ring tones that are pre-loaded on your phone
cannot be included in a message.

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Creating a nd Sendin g Messages

Ring tones that you download to your phone or
receive in a message may be forward locked,
meanin g they cannot be included in a message.

1 While you are creating a message, se lect

Attach.
2 Select New Attachment.
3 Select Ring Tones.

A list of ring tones that can be included in a

message appears.

4 Select the ring tone you want to attach.

Tip: To hear a ring tone before attaching it,

highlight the ring ton e.

Voice Records

You can attach voice records from your list of voice
records.

Voice records created by recording a phone call
cannot be included in a message.

1 While you are creating a message, se lect

Attach.
2 Select New Attachment.
3 Select VoiceRecord.

A list of voice records that can be included in a

message appears.

4 Select the voic e record you want to attach.

Tip: To hear a voice record before attaching it,

highli ght the voice record and press A
under Play.

Removing an Attachm e n t

To remove an attachment in a me ssage you are
creating:

1 While you are creating a message, select

Attach.
2 Scroll to the attachment you want to remove.
3 Press m.
4 Select Unattach.

Attaching New Voice Records

While you are creating a message, you can create
voice records and attach them to the message.

Creating a New Voice Record
1 While you are creating a message, select

Attach > [New Attachment].
2 Select VoiceRecord.
3 Select [New VoiceRec].
4 Say the message you want to record into the

microphone.

5 When you are finished recording, press O.
6 Scroll to the new voice recording and press O.