Accessory Saf ety Info rm at io n. .... .... ...............181
MOTOROLA LIMITED WARRANTY.......183
Patent and Trademark Information.......187
Index ........................................................188
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral , this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interferenc e that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv in g
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
1
Getting Started
volume
controls
Push-to-talk (PTT)
button
audio jack
accessory connector
retractable
antenna
external
display
speaker
(in back)
earpiece
light sensor
back key
internal
display
option keys
power
button
space key
microphone
2
Getting Started
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context -sensitive
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p ConnectSM
speaker on and off; used with voice
names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incomin g
calls to voice mail.
menus.
AOption k ey — selects the option
appea rin g above it on the dis p lay .
Note: Throughout this User’s Guide,
the option keys will be
represe nt e d by A.
sSend key — places phone calls.
To start using your i836 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable security.
eEnd key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.
3
Removing the Battery Door
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 7.
2 Press the release button and pull the battery
door away from the phone.
button
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM car d
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your p h one.
4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1 Remove th e ba ttery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3 To replace the battery door, locate the tabs on
the battery door and the slots in the pho ne.
slots
Place the tabs on the batte r y door in to the slots
4
on the phone.
tabs
5
Battery
5 Move the top of the batter y door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
3 Plug the other end of the charger into the
accessory connector.
Charger Atta ched
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
connector
cover
or Devi ce At tache d appears
of the plug. Pull the plug straight out.
6
Getting Started
4 If you have pur c ha s ed optional ba t te ri e s or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
BatteryCharger
Rapid
Slim Lithium
Ion SC
Standard
Lithium Ion
SC
For best results, charge the batteries within the
tempe rat ur e range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours2.5 hours
3.5 ho urs4 hours
Standard
Removing the Battery
1 With the phone po wered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the bat tery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
7
Powering On and Off
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the batter y is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page
139.
As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip.
2 Press and hold p.
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
8
Getting Started
Enabling Security
You must enable secur ity the first time you power
on your ph on e or w it hi n 10 da ys of fir st a cti vat i on o f
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi r el es s D ata Se rvi ce s .
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Tal kgroups.
1 When you receive an alert notification saying
New Browser Message - Receive
Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen disp lays. Press A under
Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
Line 1 and Line 2 a re yo ur p hone n umb ers . Direct
Connect is your Direct C onnect number, the
number that others use to contact you using Direct
Connect walkie-talkie servic e. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 108 for more information
about this feature.
9
Nextel® Voice Mail
Nextel® Voice Mail
You must set up your voice mail box before you
can retr ieve messages. See “Setti ng Up Your
Voice Mail Box” on page 74.
Nextel Worldwide® Service
You can us e yo ur phone to ma k e ca lls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can c ontrol many features of your phone,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the vol ume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 137.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en
®
the flip.
The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.
status icons
text area
menu icon
display options
Text Area
This area displa ys menus, messages, names,
phone nu mbers, and other information.
10
Getting Started
Display Options
Two displ ay options appear at the bottom of most
screens. You select a display option by pressi ng
the option key below it.
Menus and Lists
Your phone’s fea tures are arrang ed in menus,
submenus, and lists.
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to a ccess a main menu item from the id le
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffer ent mai n men u items, see “P ersona lize
Features” on page 141.
OK Key
Pressing O:
• Selects the hi ghlighted menu it em or li st item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses ring tones list.
This is the default setti ng. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appea rs an y t im e a co ntext-se n si tiv e
11
Phone Basics
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as larg e icons (see “Setting the
Menu View” on page 138).
NetAccess to Wireless Data
a
Java AppsJava applications on your
q
SettingsCusto m iz e yo ur phone.
b
Ring TonesAssign ring tones and turn
m
My PicturesAccess stored pictures.
[
VoiceRecordRecord and play audio
c
My InfoView personal phone
j
Services. See page 104.
phone. See page 114.
See page 137.
ringer off. See page 67.
See page 107.
messages. See page 112.
information, including
phone n umber and Direct
Connect number. See
page 8.
n DownloadsProvides a catalog of ring
GPSFind your approx imate
l
ContactsCreate, view, st ore , edi t
d
MessagesAccess messages. See
e
Call ForwardSet cal l fo rwardi ng o ption s.
f
DatebookSchedule appointments.
o
MemoStore a number to access
g
Call TimersPhone usage in form ation.
h
tones, wallpaper, games
and Java applications th at
you can d ownload directly
to your phone. Items in this
catalog change frequently,
so che ck re gu la rly f o r f res h
content. See page 69.
geographical location. See
page 120.
Contact s and Gr oups . Se e
page 46.
page 70.
See page 53.
See page 130.
later. See page 52.
See page 60.
12
Getting Started
Recent CallsLists recent calls. See
i
ShortcutsCrea te sh or t cuts to
s
ProfilesGroups of settings you
p
Call AlertLists call alerts. See
k
page 38.
screens. See page 149.
apply together. See
page 144.
page 36.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have ac ti va t e d ce rt ai n fea t u res .
abcd
efgd
opq
rs
A
Battery Strength — A fuller battery
indica tes a greater char ge.
Signal Stren gth — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
activ e on a phon e call.
B
S
C
12
GL
IJ
K
H
RM
Q
u
w xT
yz
Direct Connect In Use — Your
phone i s active on a Direct Connect
call.
Group In Use— Your ph on e is
activ e on a Grou p C on ne ct call .
Talkgroup In Use — Your phone is
activ e on a Talk group call.
Active Phon e Line — 1 indicates
phone li ne 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
Call Forwa rd — Your phone is set
to forward calls. See “Call
Forwarding” on page 53.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 67.
Speaker Off — Sets Direct
Connect, Group Connect, and
Talkg r ou p so un d t o com e thr o ug h
the earpi ece ra ther th an th rough th e
speaker.
Messages — You have one or
more mess ages. See page 70.
13
SIM Card Security
ljik
mXnW
DE
U
YZ
N O
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text ” on page 43.
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
Airplane Mode — Your phone is
set to Airpl an e Mod e. Se e “Air plan e
Mode —Temporarily Turning Off
Calls” on page 139.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Pho ne as a Modem” on page
61.
TTY — You are re ad y to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 62.
SIM Ca rd Se curity
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM
card.
To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PIN that yo u enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without enteri ng a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PI N each tim e you power
on your ph one.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
14
Getting Started
Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill
not function until the SIM PIN is entered,
except for making emergency calls.
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
PIN to prevent f raudulent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN”.
Changing the PIN
Note: The SIM PIN requ irement mu st be turned
on in o rder to access this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM car d, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
15
SIM Card Security
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1 Press *#m1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-d igit SIM PIN.
6 Re-ent er yo ur S IM PI N.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
The SIM card is desi gned for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
Note: In som e ca se s, C ont ac t s and Gr ou ps may
If you remove your SIM card and use it with
anoth er phone, or use another SIM car d wi th your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Informat io n st ore d in Mem o
• Images in My Pictures
• 3 most recent GPS Enabled locations
your SIM card.
not be ac c essible if you move your SIM
card to another phone. Contacts and
Groups created with your i836 phone are
not read ab le by an ol de r iDEN SI M- base d
phone.
16
Getting Started
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Open the SIM card holder.
3 Carefully slide your SIM card into the SIM card
holder.
4 Close the SIM card holder.
17
SIM Card Security
5 Lock the SIM card holder: While holding the
bottom of the SIM card holder in place with one
finger, gently pr ess t he t op of th e h ol de r un t il yo u
hear the holder click into place.
Hold here.
Note: If you insert your SIM card incorrectly, or if
the SIM card holder is not fully locked,
Insert SIM
will display.
Press here.
Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Open the SIM card holder.
18
Getting Started
3 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
4 Close the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
while the keypad is locked.
19
Antenna
You also have the option of setting your phone to
automatically l ock the keypad if there has bee n no
activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock
and then se lect a time.
The keypad can be se t to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Antenna
The retractable antenna on your i836 phone is
design ed to be ex tended during calls.
To extend the an tenna, pull gent ly on the rounded
tip unt il the a nt enna i s fu lly ex te nd ed a nd cl i cks int o
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid t ouching the antenna with any body par t.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
Your phon e come s wit h a Sli m Lithi u m Ion Bat ter y ,
rapid travel charger, and carry system.
Various accessories are available for use with your
i836 phone, including larger capacity batteries and
cases, vehicle power charger, data cables,
doors,
Hands-Free accessories and more. Please ask
your Nextel Sales Represen tative for standard
battery door availability
To order additional accessories, go to nextel.c om
or call 1-800-Nextel6. You can als o contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
20
Getting Started
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
If you are bringing your phone number from
another carrier, your new phone will be act ive as
soon as you receive it. Nextel will provide y ou with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will r eceive a text messag e on
your Nextel phone letting you know that activation
is complete. Simp ly turn your phone off and ba ck
on again to complete activation.
Here is additional informatio n you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Vo ice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all mes s ages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the a ct ivat i on pr oce ss , i t i s p os sibl e t hat t ext
messages may not be properly routed to your
Nextel phone.
911 Calls
Nextel co ntinues to make efforts to ensure that all
911 call s are min imal ly imp ac ted b y th i s proc es s. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response cen ter wil l not b e a bl e to ca l l you b ac k on
your Nextel phone if in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is dis c onnected before location and
details have been provid ed, be sure to call 911
again an d advise that you were disconnected.
Go to nextel.com/wlnp for more details.
21
Nextel® Customer Care
Nextel C ust om er Care : 1- 800- 6 39 -61 11 or d ia l 6 11
from your i836 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i836 phone).
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the mess age, numeric code, and the
conditions under which the message appeared.
You can go to nex t el .com f o r add it i on al in fo r ma tion
about status messages.
Nextel® Customer Care
Loading...
+ 173 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.