Motorola i836 user manual

Digital Multi-service Data-capable Phone
@NNTN6239@
NNTN6239A
Nextel
iDEN
i836 Phone User’s Guide
APPROVAL DRAFT
Contents
Getti ng Sta rted ......... ... ......... ... ......... .......... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................7
Enabling Secu r ity ................... ................ .... ... ....8
Phone Programming .........................................8
Finding Your Phone Number and Direct Nextel
Nextel Worldwide
Customizing Features .......................................9
Phone Basics ....................................................9
SIM Card Security ...........................................13
Locking the Keypad.........................................18
Antenna...........................................................19
Accessories.....................................................19
Wireless Local Number Portability: Bringing
Nextel
®
Connect
Your Phone Number From Another
Carrier.........................................................20
Number ........................................8
®
Voice Mail.............................................9
®
Customer Care...................................21
®
Service ...............................9
Understand in g Sta tu s Mess a ges .......... .......... 2 1
Maki ng C a lls .... .. .......... .. .......... .. .......... .....22
Phone Calls.....................................................22
Direct Connect Group Con nect
Talkgroup Calls ...............................................28
Receiving Calls ...............................................30
Ways to Enter Calls.........................................30
Missed Phone Call s ... .... ... .... ................ ... .... ...33
Using Speakerphone.......................................33
Using Mute......................................................34
Making Emergency Phone Calls.....................34
®
Calls .....................................22
SM
Calls...................................23
Call Alerts..................................................36
Sending Call Alerts..........................................36
Receiving Call Alerts .......................................36
Using the Call Alert Queue..............................36
Recent Calls..............................................38
Calls and Call Alerts........................................38
My Info From Other Phones............................38
Contact Information From Other Phones ........39
ii
Viewing the Recent Calls List..........................39
Storing Items to Contacts................................40
Deleting Items .................................................40
Making Calls From the Recent Calls List ........41
Enter in g Tex t.. ... .. .......... .......... .. .......... .. ... 43
Using Alpha Mode...........................................43
Using Word Mode............................................43
Special Function Keys.....................................44
Using Numeric Mode.......................................45
Using Symbols Mode ......................................45
Contacts ................................................... 46
Viewing Con ta cts. ................ ... .... ................ ... .. 4 7
Creating Entries...............................................48
Storing Numbe rs Fast er ............. .... .... ............. 4 9
Editing Entries.................................................50
Deleting Entries...............................................50
Checking Capacity ..........................................50
Creating Pauses and Waits.............................50
International Numbers.....................................51
Memo .........................................................52
Call Forwarding ........................................53
Forwardin g All Calls ....... ... .... .... ............... .... ...53
Turning Off Call Forwarding............................54
Forwardin g Miss e d Call s... .... ................ ... .... ...54
Viewing Call Forwarding Settings ...................55
Advan c ed C a lli n g Feat u re s .. ......... ... ....... 56
Call Waiting.....................................................56
Switching Bet w een C all s... .... .... ............... .... ...56
Putting a Call on Hold .....................................57
Calling 2 People..............................................57
Creating Pauses and Waits While Dialing.......58
Making International Calls...............................58
Setting One Touch Direct Connect
Setting Flip Actions .........................................59
Call Timers......................................................60
Using Your Phone as a Modem ......................61
Making TTY Calls............................................62
Special Dialing Codes.....................................63
®
...............58
iii
Nextel® Phone Services............ .............. 65
Caller ID ..........................................................65
Per-Call Blocking.............................................65
Per-Line Blocking ............................................65
Alternate Line Service .....................................65
Call Restrictions ..............................................66
Nextel Directory Assistance 411 .....................66
Ring Tones...............................................67
Setting Your Phone to Vibrate.........................67
Ring and Vibrate .. .... .... ............... .... .... ............. 6 8
Assigning Ring Tones to Contacts..................68
Viewing Rin g Tone Assi gn me nt s .... .... .... .........6 8
Download in g Mor e Rin g Tones .................. ... ..69
Managing Memory...........................................69
Deleting Custom Ring Tones ..........................69
Message Center....................................... 70
Accessing the Message Center.......................70
Message Center Options.................................70
Receiving Messages................................ 71
Message Notifications.....................................71
Retrieving Messages.......................................72
Voice Mail Messages................................73
Receiving a Message......................................73
Accessing Voice Mail from
the Message Center ...................................73
Sending Unanswered Calls to Voice Mail .......73
Nextel® Voice Mail....................................74
Setting Up Your Voice Mail Box ......................74
Playing Messages...........................................74
Changing Your Passwo rd . .... ................ ... .... ...75
Recording Your Name.....................................75
Recording Your Active Greeting......................76
Advanced Voice Mail Features .......................76
®
Nextel
Voice Mail Tree..................................81
Multimedia Messages ......... ............ .........8 2
Navigating the Inbox, Drafts, and Sent Items..82
Creating and Sending Messages ....................82
Drafts...............................................................92
Sent Items.................. .... ... .... .... ............... .... ...92
Receiving a Message......................................93
Navigating a Message.....................................94
iv
Viewing Received Messages
from the Message Center...........................94
Actions for Received Messages......................95
Customizing MMS ...........................................98
Managing Memory.........................................101
SMS Me s sag e s............ .. .......... ......... ... ... 102
Receiving a Message....................................102
Reading From the Message Center..............102
Calling and Storing Numbers ........................102
Wirel e ss D a ta Se r vi c e s .. ... .......... .. ........ 1 04
Wireless Dat a Serv ic es .......................... .... ...104
Accessing Wireless Data Servic es From Your
Phone .......................................................105
Navigation Keys ............................................105
Guides and Dem os.. ............... .... .... ...............106
My Pictu r e s ........ .. .......... .. .......... ... ......... . 107
Viewing Pictu res.................. ... ................ .... ...107
Getting File Information.................................107
Deleting Pictures...........................................107
Managing Memory.........................................107
My Info..................... .. .......... ... ......... ... .....1 08
Viewing My Info.. .... ............... .... ............... .... .108
Editing My Info ..............................................108
Setting Sending Options ...............................109
Using Nextel Direct Send
Sending My Info and Contact Information.....110
SM........................ 110
Voice R ec o r d s ... ... ......... ... ......... ... .......... 1 12
Creating Voice Records ................................112
Playing Voice Records..................................112
Labeling Voice Records ................................112
Deleting Voice Records.................................112
Locking Voice Records .................................113
Managing Memory ........................................113
Java Applications................... .. ............ ..114
Installing App li catio ns................ .... .... ............ 11 4
Running Applications ....................................114
Suspending Applications...............................114
Resuming Applications..................................115
Ending Applications.......................................115
Download in g Appli ca ti on s................. .... ... .... .115
v
Deleting Applications.....................................115
Managing Memory.........................................116
Shortcuts on the Ma in Menu ...... .... .... ........... 11 6
Java Applications and GPS Enabled.............117
GPS En abled ............ .......... .. .......... ........ 120
IMPORTANT: Things to Keep in Mind ..........120
Making an Emergency Call ...........................121
Viewing Your App roxim a te Lo ca tio n ...... .... ...122
Enhancing GPS Performance.......................123
Updating Satellite Almanac Data...................125
Setting Priva cy Op tio ns.................................126
Using GPS with Map Software......................127
Datebook ................................................ 130
Viewing Date b ook ....... .... ............... .... .... .......13 0
Creating Events.............................................131
Editing Events ...............................................133
Deleting Events.............................................134
Receiving Reminders....................................134
Making Calls From Datebook and Datebook
Reminders ................................................134
Customizing Datebook Setup........................135
Customizing Your Phone.......................137
Setting the Volume........................................137
Setting Your Phone to Vibrate.......................137
Changing the Loo k of Your Pho ne ............... .137
Airplane Mode —Temporarily Turning
Off Calls....................................................139
Using Settings...............................................139
Profiles ....................................................144
Viewing Pro fil es .............. ... .... ................ ... .... .144
Switching Prof il es.............. .... .... ............... .... .144
How Changing Set tin gs Affec ts Profi le s........144
Temporary Profiles........................................145
Creating Profiles............................................146
Editing Profiles ..............................................146
Deleting Profiles............................................146
Setting Call Filtering ......................................147
Shortcuts.................................................149
Creating a Shortcut .......................................149
Using a Shortcut............................................149
Editing a Shortcut..........................................150
Deleting Shortcuts.........................................150
vi
Using a He a dse t.. ... ......... ... .......... .. ........ 1 51
Attaching a Headset......................................151
Using a Remote PTT Button .........................151
Nextel® Customer Care......................... 152
Domestic Customer Care..............................152
Nextel Worldwide
®
Customer Care...............152
Nextel® Terms and
Conditions of Ser v ic e ...... ... ......... ... ... 153
Safety and General Information ........... 175
RF Operational Characteristics .....................175
Portable Radio Product Operation and EME
Exposure...................................................175
Electromagnetic Interference/Compatibility...178
Medical Devices............................................178
Operational Warnings....................................179
Operational Cautions.....................................180
Accessory Saf ety Info rm at io n. .... .... ...............181
MOTOROLA LIMITED WARRANTY.......183
Patent and Trademark Information.......187
Index ........................................................188
vii

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct: Product Name: i836 Model Number: H74XAH6RR4AN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a) Class B Digital Device As a personal computer per ipheral , this device
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cau se ha rmf ul int er fer e nce, an d (2 ) this device must accept any interference received, includ ing interferenc e that may ca use undesired operation.
Note: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rul es. These limits are designed to provide reasonable protection against harmful interference in a residential inst allation. This equipme nt generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reo rie nt or rel oc ate the receiv in g
antenna.
Incre ase th e se para tio n betw e en the equipme nt and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult t he dealer or an experienced radio/TV technician for help.
1

Getting Started

volume controls
Push-to-talk (PTT) button
audio jack
accessory connector
retractable antenna
external display
speaker (in back)
earpiece
light sensor
back key
internal display
option keys
power button
space key
microphone
2
Getting Started
p Power button.
Navigation key — press the arrows to scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context -sensitive
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p ConnectSM speaker on and off; used with voice names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incomin g calls to voice mail.
menus.
A Option k ey — selects the option
appea rin g above it on the dis p lay .
Note: Throughout this User’s Guide,
the option keys will be represe nt e d by A.
s Send key — places phone calls.
To start using your i836 phone:
Make su re yo ur SI M card i s in pl ac e.
Charge the battery.
Activate your se rv ic e.
Enable security.
e End key — ends phone calls; returns to
idle screen; using Wireless Data Services, returns to home page.
3

Removing the Battery Door

Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 7.
2 Press the release button and pull the battery
door away from the phone.
button

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM car d holder in the back of your phone, underneath the battery.
SIM card
If there is no SIM card in your phone, contact Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one that is in your phone, please contact Nextel Customer Care to verify that the SIM card you want to use is compatible with your p h one.
4
Getting Started

Battery

Inserting the Battery

Your phone comes with a Slim Lithium Ion Battery.
1 Remove th e ba ttery door. 2 Insert the battery into the battery area. Press the
battery down to secure it.
3 To replace the battery door, locate the tabs on
the battery door and the slots in the pho ne.
slots
Place the tabs on the batte r y door in to the slots
4
on the phone.
tabs
5
Battery
5 Move the top of the batter y door into place.
Press it over the release button until you hear a click.

Charging the Battery

Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
3 Plug the other end of the charger into the
accessory connector.
Charger Atta ched
on the internal display. Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
connector cover
or Devi ce At tache d appears
of the plug. Pull the plug straight out.
6
Getting Started
4 If you have pur c ha s ed optional ba t te ri e s or
chargers, see “Charging Times”.

Charging Times

Check your battery and charger type against the grid below to determine appropriate charging times.
Battery Charger
Rapid
Slim Lithium Ion SC
Standard Lithium Ion SC
For best results, charge the batteries within the tempe rat ur e range of 50°F to 104°F (10°C to 40°C).
Prolonged charging is not recommended.
2 hours 2.5 hours
3.5 ho urs 4 hours
Standard

Removing the Battery

1 With the phone po wered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.

Battery Use and Maintenance

The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles.
Extreme temperatures degrade battery performance. Do not store the bat tery where temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).
7

Powering On and Off

Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.
The battery capacity is degraded if the batter y is stored for long periods while fully charged. If long term storage is required, store at half capacity.
Powering On and Off
To power your phone on:
1 Open the flip. 2 Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode — Temporarily Turning Off Calls” on page
139.
As your phone connects to the network, you will see a conn ecting message. When the idle screen appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip. 2 Press and hold p.
The first time you power your phone on, your service is activated.
A screen then appears prompting you to select Ok to update your browser information, which enables security. This screen will only appear during initial activation.
8
Getting Started

Enabling Security

You must enable secur ity the first time you power on your ph on e or w it hi n 10 da ys of fir st a cti vat i on o f your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you select Net from the main menu, you will be prompt ed t o enable secur ity befor e you can use Wi r el es s D ata Se rvi ce s .
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the default homepage displays.
3 Press e to return to the idle screen.

Phone Pr og ra mmi ng

Within 24 hours of enabling security, you will receive an alert notification containing your Personal Telephone Number (PTN), Nextel Customer Care number, Direct Connect number, and Tal kgroups.
1 When you receive an alert notification saying
New Browser Message - Receive Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen disp lays. Press A under
Ok.
5 Press e to return to the idle screen.

Findi ng Your Phone Nu mb e r and Direct Connect® Number

My Info lets you view your phone number, Direct Connect number, and other phone information.
1 Press m to access the main menu. 2 Scroll to My Info. 3 Press O. 4 Scroll to see your information:
Line 1 and Line 2 a re yo ur p hone n umb ers . Direct Connect is your Direct C onnect number, the
number that others use to contact you using Direct Connect walkie-talkie servic e. These numbers appear when you receive your alert notification after enabling security on your phone.
See “My Info” on page 108 for more information about this feature.
9

Nextel® Voice Mail

Nextel® Voice Mail
You must set up your voice mail box before you can retr ieve messages. See “Setti ng Up Your Voice Mail Box” on page 74.

Nextel Worldwide® Service

You can us e yo ur phone to ma k e ca lls internationally in select cities using other iDEN networks by calling Nextel Customer Care to activa te international dialing on your account. Countrie s i n wh ic h yo u c an use your ph on e inc lu de Argentina, Brazil, Canada, Israel, Jordan, Mexico, Peru, the Philippines, Singapore, and South Korea*.
* Credit approval may be required. Other conditions may apply.

Customizing Features

You can c ontrol many features of your phone, includ ing the si ze of the te xt on the displa y, the way you access main menu items, and the vol ume of incoming sound, rings, and other tones. See “Customizing Your Phone” on page 137.

Phone Basics

Display

Any time your phone is powered on, the display provides you with information and options.
The external display shows a shortened version of the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en
®
the flip.
The scre en sho w n ab ov e is th e id le sc reen. The idle screen appears when your phone is on, but not engage d in any activity.
status icons

text area

menu icon
display options
Text Area
This area displa ys menus, messages, names, phone nu mbers, and other information.
10
Getting Started

Display Options

Two displ ay options appear at the bottom of most screens. You select a display option by pressi ng the option key below it.

Menus and Lists

Your phone’s fea tures are arrang ed in menus, submenus, and lists.
To acces s the items in a menu or list, scroll using the navigation key at the top of your keypad. This key lets you scroll up, down, left, or right. Holding down the appropriate part of the navigation key speeds up scrolling.
In this guid e, this symbol > tells you to select a menu or list item. For example, Settings >
Security means: 1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen. 3 Scroll to Security. 4 Press O to see the Security screen.

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be used to a ccess a main menu item from the id le screen. Each of these keys is assigned to a main menu item when you receive your phone. To assign d iffer ent mai n men u items, see “P ersona lize Features” on page 141.

OK Key

Pressing O:
Selects the hi ghlighted menu it em or li st item
Sets options
Confirms actions
Places and answer calls
From the idle screen, accesses ring tones list.
This is the default setti ng. You can assign a different main menu item to O.

Menu Key

Many features provide context-sensitive menus that let you access related features and actions.
This icon menu is available. Press m to access the menu.
S appea rs an y t im e a co ntext-se n si tiv e
11
Phone Basics

Main Menu

All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as larg e icons (see “Setting the Menu View” on page 138).
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings Custo m iz e yo ur phone.
b
Ring Tones Assign ring tones and turn
m
My Pictures Access stored pictures.
[
VoiceRecord Record and play audio
c
My Info View personal phone
j
Services. See page 104.
phone. See page 114.
See page 137.
ringer off. See page 67.
See page 107.
messages. See page 112.
information, including phone n umber and Direct Connect number. See page 8.
n Downloads Provides a catalog of ring
GPS Find your approx imate
l
Contacts Create, view, st ore , edi t
d
Messages Access messages. See
e
Call Forward Set cal l fo rwardi ng o ption s.
f
Datebook Schedule appointments.
o
Memo Store a number to access
g
Call Timers Phone usage in form ation.
h
tones, wallpaper, games and Java applications th at you can d ownload directly to your phone. Items in this catalog change frequently, so che ck re gu la rly f o r f res h content. See page 69.
geographical location. See page 120.
Contact s and Gr oups . Se e page 46.
page 70.
See page 53.
See page 130.
later. See page 52.
See page 60.
12
Getting Started
Recent Calls Lists recent calls. See
i
Shortcuts Crea te sh or t cuts to
s
Profiles Groups of settings you
p
Call Alert Lists call alerts. See
k
page 38.
screens. See page 149.
apply together. See page 144.
page 36.

Status Icons

Status icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have ac ti va t e d ce rt ai n fea t u res .
abcd efgd
o p q r s
A
Battery Strength — A fuller battery indica tes a greater char ge.
Signal Stren gth — More bars next to the antenna indicate a stronger signal.
Phone In Use — Your phone is activ e on a phon e call.
B
S
C
1 2
G L I J
K
H
RM
Q
u
w xT yz
Direct Connect In Use — Your phone i s active on a Direct Connect call.
Group In Use— Your ph on e is activ e on a Grou p C on ne ct call .
Talkgroup In Use — Your phone is activ e on a Talk group call.
Active Phon e Line — 1 indicates phone li ne 1 is ready to make calls; 2 indicates phone line 2 is ready to make calls.
Call Forwa rd — Your phone is set to forward calls. See “Call Forwarding” on page 53.
Ringer Off — Your phone is set not to ring. See “Setting Your Phone to Vibrate” on page 67.
Speaker Off — Sets Direct Connect, Group Connect, and Talkg r ou p so un d t o com e thr o ug h the earpi ece ra ther th an th rough th e speaker.
Messages — You have one or more mess ages. See page 70.
13

SIM Card Security

ljik mXnW
DE
U
Y Z
N O
T9 Text Input — You are using T9 Text Input to enter text. See “Entering Text ” on page 43.
Internet — You are ready to browse the internet or are browsing the internet using a secure connection.
Airplane Mode — Your phone is set to Airpl an e Mod e. Se e “Air plan e Mode —Temporarily Turning Off Calls” on page 139.
Packet D ata — You are ready to transfer packet data or are transferring packet data. See “Using Your Pho ne as a Modem” on page
61. TTY — You are re ad y to use your
phone to make calls using a teletypewriter device. See “Making TTY Calls” on page 62.
SIM Ca rd Se curity
Your SIM card stores all your Contacts and protects your personal information. Since this information is stored on your SIM card, not in your phone, you can remove the information by removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM card.
To preve nt unauthor i ze d us e of yo ur ph on e, your SIM card is protected by a PIN that yo u enter each time the phone is powered on. You can change the PIN or turn off the requirement that it be entered.

Turning the PIN Requirement On and Off

When the SIM PIN requirement is off, your phone can be used without enteri ng a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are prompted to enter your PI N each tim e you power on your ph one.
the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.
14
Getting Started
Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill
not function until the SIM PIN is entered, except for making emergency calls.
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off. 3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
PIN to prevent f raudulent use of the SIM card (see “Changing the PIN”).
4 Press A under Ok.

Entering the PIN

1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care. See “Unblocking the PIN”.

Changing the PIN

Note: The SIM PIN requ irement mu st be turned
on in o rder to access this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok. 4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok. 6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.

Unblocking the PIN

If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM car d, you must contact Nextel Customer Care to get a PIN Unblock Code (PUK).
15
SIM Card Security
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact Nextel Customer Care. Except for making emergency calls, your phone will not function with a blocked SIM card.
To unblock the PIN:
1 Press * # m 1. 2 At your Nextel Customer Care representative’s
request, provide the information needed to give you a PUK cod e.
3 Select Unblock PIN. 4 Enter the PUK code. 5 Enter a new 4- to 8-d igit SIM PIN. 6 Re-ent er yo ur S IM PI N.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked appears on the display.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of
The SIM card is desi gned for optimal Contacts storage and feature use. For Nextel SIM card compatibility information, visit nextel.com/sim.
Note: In som e ca se s, C ont ac t s and Gr ou ps may
If you remove your SIM card and use it with anoth er phone, or use another SIM car d wi th your phone, the following information is erased:
The recent calls list
Call forwarding settings
Net alerts
MMS messages
Options set using the MMS Setup menu
Informat io n st ore d in Mem o
Images in My Pictures
3 most recent GPS Enabled locations
your SIM card.
not be ac c essible if you move your SIM card to another phone. Contacts and Groups created with your i836 phone are not read ab le by an ol de r iDEN SI M- base d phone.
16
Getting Started
Voice records
Voice names
Datebook events
Options set using the Personalize menu
Inserting Your SIM Card 1 With your phone po were d off, rem ove the
battery door and battery.
2 Open the SIM card holder.
3 Carefully slide your SIM card into the SIM card
holder.
4 Close the SIM card holder.
17
SIM Card Security
5 Lock the SIM card holder: While holding the
bottom of the SIM card holder in place with one finger, gently pr ess t he t op of th e h ol de r un t il yo u hear the holder click into place.
Hold here.
Note: If you insert your SIM card incorrectly, or if
the SIM card holder is not fully locked,
Insert SIM
will display.
Press here.
Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone unless absolutely necessary.
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Open the SIM card holder.
18
Getting Started
3 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
4 Close the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.

Locking the Keypad

Locking the phone’s keypad prevents its buttons from being pressed. When the keypad is locked, you can on ly:
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
To lock the keypad:
1 From the idle screen, press m. 2 Press *.
If you press a key while the keypad is locked, instructions for unlocking the keypad display briefly.
To unlock the keypad:
1 From the idle screen, press m. 2 Press *.
while the keypad is locked.
19

Antenna

You also have the option of setting your phone to automatically l ock the keypad if there has bee n no activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and then se lect a time.
The keypad can be se t to lock in 5, 10, 15 or 20 minutes if the keypad is not touched during the specified time. To turn the auto lock off, repeat step 3 and select Off.
Antenna
The retractable antenna on your i836 phone is design ed to be ex tended during calls.
To extend the an tenna, pull gent ly on the rounded tip unt il the a nt enna i s fu lly ex te nd ed a nd cl i cks int o position.
When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.
To optimize your phone’s performance, extend the antenna when you make or receive a call, and avoid t ouching the antenna with any body par t.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into place causes severely degraded performance, which may result in missed calls, dropped calls, or garbled audio.

Accessories

Your phon e come s wit h a Sli m Lithi u m Ion Bat ter y , rapid travel charger, and carry system.
Various accessories are available for use with your i836 phone, including larger capacity batteries and
cases, vehicle power charger, data cables,
doors, Hands-Free accessories and more. Please ask your Nextel Sales Represen tative for standard battery door availability
To order additional accessories, go to nextel.c om or call 1-800-Nextel6. You can als o contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to nextel.com.
20
Getting Started

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

If you are bringing your phone number from another carrier, your new phone will be act ive as soon as you receive it. Nextel will provide y ou with a temporary phone number so that you can begin using your phone immediately. Once the number you have brought to Nextel is activated, your temporary phone number will be deactivated and service with your previous carrier will be cancelled automatically. You will r eceive a text messag e on your Nextel phone letting you know that activation is complete. Simp ly turn your phone off and ba ck on again to complete activation.
Here is additional informatio n you need to be aware of until the number you have brought to Nextel is active on the Nextel network:

Nextel® Vo ice Mail

We suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior
to this, all mes s ages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.

Text Messaging

During the a ct ivat i on pr oce ss , i t i s p os sibl e t hat t ext messages may not be properly routed to your Nextel phone.

911 Calls

Nextel co ntinues to make efforts to ensure that all 911 call s are min imal ly imp ac ted b y th i s proc es s. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response cen ter wil l not b e a bl e to ca l l you b ac k on your Nextel phone if in the meantime your Nextel phone ha s been pr o gram med w ith y our p erma ne nt phone nu mber. As with any wireless 911 call, if your call is dis c onnected before location and details have been provid ed, be sure to call 911 again an d advise that you were disconnected.
Go to nextel.com/wlnp for more details.
21

Nextel® Customer Care

Nextel C ust om er Care : 1- 800- 6 39 -61 11 or d ia l 6 11 from your i836 phone.
Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your i836 phone).

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the mess age, numeric code, and the conditions under which the message appeared. You can go to nex t el .com f o r add it i on al in fo r ma tion about status messages.
Nextel® Customer Care
Loading...
+ 173 hidden pages