Motorola i830 User Manual
Motorola
iDEN
i830 Handset User’s Guide
Contents
Getting Started...........................................1
Battery .............................................................3
Activating your M ike Account........................... 6
Powering On and Off ....................................... 6
Finding Your Number.......................................7
Handset Basics................................................ 8
Locating Your SIM Card ................................12
SIM Card Security.......................................... 12
Accessories ...................................................16
For More Information ..................................... 16
Mike’s Direct Connect Service ...............17
One Touch PTT ............................................. 19
Call Alerts ...................................................... 19
Using the Call Alert Queue ............................ 20
One-to-Many Group Calls..............................21
Making Phone Calls.................................23
Receiving Phone Calls................................... 23
Call Icons.......................................................24
Entering the Number to Call ..........................24
Missed Phone Calls.......................................26
Using Speakerphone .....................................27
Using Mute.....................................................27
Making Emergency Phone Calls....................27
Recent Calls............................................. 29
Storing Recent Calls to Contacts...................29
Deleting Recent Calls ....................................30
Contacts................................................... 31
Viewing Contacts...........................................32
Creating Entries .............................................33
Storing Numbers Quickly ...............................34
Editing Entries................................................35
Deleting Entries..............................................35
Checking Capacity.........................................35
Creating Pauses and Waits ...........................35
International Numbers....................................36
Advanced Calling Features.................... 37
Call Waiting....................................................37
Switching Between Calls................................37
Putting a Call on Hold ....................................38
Call Forwarding..............................................38
Forwarding All Calls.......................................38
i
Turning Off Call Forwarding........................... 39
Forwarding Missed Calls ...............................39
Calling 2 People............................................. 40
Creating PausesandWaitsWhile Dialing.....41
Making International Calls ............................. 41
Setting Flip Actions ........................................41
Call Timers..................................................... 42
Entering Text............................................43
Using Alpha Mode .........................................43
Using Word Mode..........................................43
Special Function Keys ................................... 44
Using Numeric Mode ..................................... 45
Using Symbols Mode.....................................45
Messages .................................................47
Message Notifications....................................47
Voice Mail ...................................................... 47
Advanced Voice Mail with Fax.......................48
Text and Numeric Messages .........................49
Setting Up......................................................49
Receiving Messages......................................50
ReadingMessages From
ii
the Message Center.......................................50
Creating and Sending Messages...................50
Managing Memory .........................................53
Net Alerts .......................................................53
Mike’s Wireless Web Services...............55
Launching the Microbrowser..........................55
Navigating the Microbrowser .........................55
Accessing the Browser Menu ........................55
Ending the Microbrowser Session .................56
Using Your Phone as a Modem.....................56
Ring Tones............................................... 59
Setting Your Handset to Vibrate ....................59
Assigning Ring Tones to Contacts.................60
Ring and Vibrate ............................................60
Viewing Ring Tone Assignments...................60
Managing Memory .........................................60
Deleting Custom Ring Tones.........................61
Datebook.................................................. 63
Viewing Datebook..........................................63
Creating Events .............................................64
Editing Events................................................66
Deleting Events..............................................66
Receiving Reminders..................................... 67
Making Calls From Datebook ........................67
Customizing Datebook Setup ........................ 68
Java Applications....................................69
Installing Applications ....................................69
Running Applications .....................................69
Suspending Applications ............................... 69
Resuming Applications ..................................69
Ending Applications .......................................70
Deleting Applications ..................................... 70
Managing Memory ......................................... 70
Shortcuts on the Main Menu..........................71
Java Applications and GPS Enabled .............71
GPS Enabled ............................................75
IMPORTANT: Things to Keep in Mind...........75
Viewing Your Approximate Location.............. 76
Enhancing GPS Performance........................ 77
Updating Satellite Almanac Data ................... 78
Setting Privacy Options ................................. 79
Using GPS with Map Software ...................... 80
Voice Records ......................................... 83
Creating Voice Records .................................83
Playing Voice Records...................................83
Labeling Voice Records .................................83
Deleting Voice Records .................................84
Locking Voice Records ..................................84
Managing Memory .........................................84
Memo........................................................ 85
Shortcuts ................................................. 87
Creating a Shortcut ........................................87
Using a Shortcut ............................................87
Editing a Shortcut...........................................87
Deleting Shortcuts..........................................88
Customizing Your Handset .................... 89
Setting the Volume.........................................89
Setting Your Handset to Vibrate ....................89
Using a Headset ............................................89
Using Settings................................................90
Profiles..................................................... 95
Viewing Profiles .............................................95
iii
Switching Profiles ..........................................95
How Changing Settings Affects Profiles ........95
Temporary Profiles ........................................96
Creating Profiles............................................ 97
Editing Profiles............................................... 97
Deleting Profiles............................................. 97
Setting Call Filtering....................................... 98
Understanding Status Messages ...........99
Safety and General Information ...........103
RF Operational Characteristics.................... 103
Portable Radio Product Operation and EME
Exposure...................................................... 103
Electro Magnetic Interference/Compatibility 106
Medical Devices........................................... 106
Operational Warnings ..................................107
Operational Cautions ................................... 108
Accessory Safety Information......................109
MOTOROLA LIMITED WARRANTY ........... 111
Patent and Trademark Information.............. 114
Index .......................................................117
iv
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible PartyName: Motorola, Inc.
Address: 8000 WestSunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i830
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: Thisequipment hasbeent ested and found
to comply with the limits for a Class B
digital device,pursuant to part 15 of the
FCC Rules. These limitsare designed to
provide reasonable protection against
harmful interferencein a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However,there is no
guarantee that interference will not occur in
a particular installation.
If this equipmentdoes cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correctthe interference by one or
more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increasethe separation between the
equipment and receiver.
• Connect the equipment intoan outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealeror an experienced
radio/TV technicianfor help.
v
vi
Getting Started
volume
controls
Push-To-T alk
(PTT) button
audio jack
accessory connector
speaker
(in back)
light sensor
microphone
1
Getting Started
p Power button.
Navigationkey — pressthe arrowsto scroll
through menus and lists.
OK Key — selects highlighted item;places
O
and answers calls.
Menu Key — accesses context-sensitive
m
menus.
Option Key— selects theoption appearing
A
above it on the display.
s Send Key— places phonecalls.
End Key — ends phone calls; returns to
e
idle screen.
2
t Speakerphone Key — acts like s when
the flipis closed; turns speakerphoneon;
used with voice names and voice records.
. SmartKey — acts like e when the flip is
closed; accesses recentcalls; sends
incoming calls to voice mail.
To start using your i830 handset:
• Make sure your SIM card is in place.
• Charge the battery.
• Activateyourservice.
Battery
Battery
Removing the Battery Door
1 Make sure the handsetis powered off.
2 Press the release button and pull the battery door
away from the handset.
button
Inserting the Battery
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3
Getting Started
3 T o replace the battery door, locate the tabs on the
battery door and the slots in the phone.
slots
4 Placethetabs on the battery door intotheslots on
the phone.
tabs
Charging the Battery
Your handsetcomes with a battery charger.
1 Plug the charger into an electrical outlet.
4
2 Open the connector cover.
connector cover
3 Plug the otherendof the chargerinto the
accessory connector.
Tip: To remove the charger from the accessory
connector: Press the buttonson the sidesof
theplug.Pulltheplugstraightout.
Battery
4 When charging the battery for the first time, charge
for 30 minutes longer than the time shownin
“ChargingTimes”.
Charging Times
See your battery and chargerto determine the
appropriate charging time.
Battery Charger
Rapid Mid-Rate
Slim SC 2 hours 3 hours
High
Performance
SC
For bestresults, charge the batterieswithin the
temperature range of 50°F to 104°F (10°C to 40°C).
Prolonged charging is not recommended.
2 hours 4 hours
Removing the Battery
1 With the handset powered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
• The MotorolaApproved LithiumIon chargers
provide optimum performance. Other chargers
may not fully charge the iDEN Lithium Ion battery
or may yield a reducednumberof lifetime charge
cycles.
• Extreme temperatures degrade battery
performance.Donot store the battery where
temperaturesexceed 140°F (60°C)orfall below
4°F (-20°C).
5
Getting Started
• LithiumIonbatterieshave a self discharge rate
and without use, loseabout 1% of their chargeper
day.
• The batterycapacityis degraded if the batteryis
stored for long periods while fully charged. If long
term storageisrequired, store at half capacity.
Activating your Mike Account
Before you can begin using your i830 handset, you
need to activate your Subscriber Identity Module
(SIM) card on The Mike Network. Your SIM card
holds the information required to enable your handset
to connectto TheMike Network. It also stores your
user information, languagepreference and contact
list entries.
• If you purchased your handset through an
Authorized Mike Network Dealer, your SIM should
already be active.
• If you purchased your handset at another location,
follow the “Getting Activated” instructions in the
Mike Services User’s Guide.
Powering On an d Off
The first time you power your handset on, screen
may appearasking you to update your browser
information.This means you must enable security.
6
To power your handset on:
1 Open the flip.
2 Press p.
To power your handset off:
1 Open the flip.
1 Press and hold p.
If the Enter SIM PINCode screen appears,enter
your SIM PIN. See “Entering the PIN” on page 12.
Press A under Ok.
Note: When you receive your handset, the SIM
PIN is 0000.Changeyour P IN to p revent
fraudulent use of the SIM card (see
“Changing the PIN” on page 13).
Finding Your Number
Asyourhandsetconnectsto the network,you willsee
awelcomemessageandaconnectingmessage.
When the idle screen appears,thehandset is ready
to use.
TELUS
Finding Your Number
My Info lets you view your phone number, Private ID,
and other handset information:
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
•Name— Enter your name.See “EnteringText”
on page 43.
•Line1and Line 2 — your phone numbersfor
phone lines1 and2. Each is filledin whenyou
receive your first callon thatline.
•Private— Your Private ID is the number that
othersusetocontactyouusingPrivatecalls.It
is filledinwhenyou receive your first Private
call.
•GroupID— the numberoftheTalkgroup you
have joined
• Carrier IP — the IP address assigned to your
TELUS Mobility. It is filled in when you register
for packet data services.
•IP1Addressand IP2 Address —theIP
addresses you use to access the Internetwith
your handset.
•Ckt— Your circuit data number is the number
youuseifyouwanttouseyourhandsetto
transfer circuit data. See “” on page 42. You
receive this number from TELUSMobility Client
Care.
Note: The context-sensitive menuunder My Info
contains information thatmay be used by
your service provider if there is a problem
withyourphone.
7
Getting Started
Customizing Features
You can controlmany features of your handset,
including the size of the text on the display, the way
you access main menu items,and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Handset” on page 89.
Handset Basics
Any time your handset is poweredon,thedisplay
provides you with information and options.
The one-line external display shows a shortened
version of the full-sized display. To see more
information,open the flip.
TELUS
The screen shown above is the idle screen. The idle
screen appears when yourhandset is on, but not
engaged in any activity.
8
status icons
text area
menu icon
display options
Tip: To see a one-line idle screen when your
handset closed is closed, press ..
Text Area
This area displays menus,messages, names,phone
numbers,and otherinformation.
Display Options
Two display options appearatthe bottom of most
screens.Y ou select a display option by pressingt he
option key below it.
Menus and Lists
Your handset’s features are arranged in menus,
submenus, and lists.
Toaccesstheitemsinamenuorlist,scrollusingthe
navigationkeyat the topof your keypad.Thiskey lets
you scroll up, down, left, or right. Holding down the
appropriate part of the navigation key speedsup
scrolling.
In this guide, this symbol > tells you to select a menu
or list item. For example, Settings > Security
means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
HandsetBasics
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the highlighted menu item or list item
• Sets options
• Confirms actions
• Placesand answercalls
Menu Key
Many of the handset’s features have menu options
that will change depending on the currently
highlighted menu option. These context-sensitvie
meunsareavailableanytime
access themenu.
S appears. Press m to
Main Menu
All your handset’s features can be accessed through
the main menu. You can set the main menu to
appearasa listoras large icons (see“Large Dialing”
on page 92).
Browser BrowseMike’s Wireless
a
Java Apps Java applications on your
q
Settings
b
Display/Info
Phone Calls
2-Way Radio
Personalize
Volume
Security
Advanced
RingTones
m
Vibrate All
list of ring tones
Vibrate
Silent
VoiceRecord Record and play audio
c
Web Services.
handset. See “Java
Applications” on page 69.
Customize your handset.
See page 89.
Assign ring tones and turn
ringeroff. See page 59.
messages.See page83.
9
Getting Started
My Info View personal handset
j
GPS Find yourapproximate
l
Contacts
d
new contactf orm
list of contacts
Contacts menu
Messages
e
VoiceMail
Test Msgs
FaxMail
Outbox
Drafts
Net Alert
Call Forward Set call forwarding options.
f
Datebook
o
new event form
list of events
Datebook menu
Memo Store a number to access
g
10
information, including
phone number and Private
ID. See page 7.
geographicallocation. See
page 76.
View,store,editcontacts.
Seepage31.
Access messages. See
page 47.
Seepage37.
Schedule appointments.
Seepage63.
later.Seepage85.
Call Timers Handsetusage information.
h
Recent Calls
i
list of calls
recent calls menu
Call Setup menu
Shortcuts Create shortcuts to
s
Profiles
p
new profile form
list of profiles
Profiles menu
Call Alert
k
list of call alerts
CallAlerts menu
Seepage42.
Lists recent calls. See
page 29.
screens. See page 87.
Groups of setting you apply
together. See page95.
Lists call alerts. See
page 19.
HandsetBasics
Status Icons
Statusicons appear at the top of thedisplay. Some
appear at all times. Others appear only when your
handset is engaged in certainactivitiesor when you
have activated certain features.
bbcd
efgd
opqrs
A
B
C
12
Battery Strength —Morebarson
the battery indicate a greater
charge.
Signal Strength — More bars next
to the antennaindicate a stronger
signal.
Phone In Use — Your handsetis
active on a phonecall.
Private In Use — Your handset is
active on a Privatecall.
Talkgroup In Use — Your handset
is active on a group call.
Active Phon e Line —1indicates
phone line1 is ready to make calls;
2 indicatesphone line2 is ready to
make calls.
GJ
HK
IL
u M Q
wxT
y
D
U
YZ
Call Forward—Your handsetis set
to forwardcalls. See “Call
Forwarding”on page 37.
Ringer Off —Your handsetis set
nottoring.See“SettingYour
HandsettoVibrate”onpage89.
Messages — You have one or
more messages. See “Messages”
on page 47.
Internet— You areready tobrowse
the internet.
Airplane Mode — Your handsetis
set to airplanemode.
Packet Data— You are ready to
transfer packet data or are
transferringpacket data. See “” on
page 42.
11
Getting Started
Locating Your SIM Card
YourSIM (Subscriber Identity Module) cardisa small
piece of plastic located in the SIM card holder in the
backof yourhandset, underneath the battery.
SIM card
If your SIM card is not in the SIM card holder,itmay
be in the box your handset came in, attached to the
SIM carrier. If this is the case, carefullydetach your
SIM card from the surrounding plastic and insert it as
describedin“InsertingYourSIMCard”onpage14.
SIM Card Security
Your SIM card stores all your Contacts information.
Since this information is stored on your SIM card, not
in your handset,you can removethe informationby
removing your SIM card.
12
Note: Except for making emergency calls, your
handset will not function without the SIM
card.
To prevent unauthorized useof your handset, your
SIM card can be protected by a PIN that you enter
each time the handsetis poweredon.You can
change thePINor turn off the requirement thatit be
entered.
Note: Your PIN is set to OFF by default.
Entering the PIN
You may be required to enter a SIM PIN when you
firstuse yourhandset.
Whenyoureceiveyour handset,theSIM PIN is 0000.
Change your PIN to prevent fraudulent use of the
SIM card.
Important: If you enter your PIN incorrectly 5 times,
1 When the Enter SIM PIN Code screenappears,
enteryourSIM PIN. An asterisk appears for each
character entered.
2 Press A under Ok.
your SIMcard is blocked.To unblockyour
SIM card, you must contact TELUS
Mobility Client Care. See “Unblockingthe
PIN” on page 13.
SIM Card Security
Changing the PIN
1 Fromthe mainmenu, selectSettings > Security >
Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen,enterthecurrent
SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen,enter the new
4- to 8-digitSIM PIN.
5 Press A under Ok.
6 At the Re-enter NewSIM PINscreen, re-enter the
new SIM PIN to confirm.
7 Press A under Ok.
Turning the PIN Requirement On and Off
When the SIM PIN requirementison, you are
prompted to enter your PIN each time you turn on
your handset.
Note: If a SIM PIN is required, your handsetwill
not function until the SIM PIN is entered,
except for makinge mergency calls.
When the PIN requirement is off, your handset can
be used without entering a PIN.
Important: When the SIM PIN requirementis off, the
1 From the main menu, select Settings > Security >
SIM PIN.
personal data on your SIM card is not
protected. Anyone can use your handset
and access your personal data.
2 Select On or Off.
3 Enter the current SIM PIN.
4 Press A under Ok.
Unblocking the PIN
If you enter your PIN incorrectly 5 times, your SIM
card is blocked. To unblock your SIM card, you must
contact your TELUS Mobility Client Care to get a PIN
Unblock Key (PUK).
Important: If you unsuccessfully enter the PUK code
To unblockthePIN:
1 Press *#m1.
10 times, your SIM card is permanently
blocked and must be replaced. If this
happens, all data is lost. You will get a
message to contact TELUS Mobility Client
Care. Except for making emergency calls,
your handset will not function with a
blocked SIM card.
13
Getting Started
2 At yourTELUSMobility representative’s request,
providetheinformationneededtogiveyouaPUK
code.
3 Select Unblock PIN.
4 Enterthe PUKcode.
5 Enteranew4-to8-digitSIMPIN.
6 Re-enteryour SIM PIN.
If you enteredthecodes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-coloredareas of
Switching SIM Cards
When you move your SIM card from one handset to
another, your Contacts information will not be erased
as the information is storedin the SIM. If you remove
yourSIM card anduseit withanotherhandset,or use
anotherSIM card withyourhandset, the following
information is erased:
• The recent callslist
• Call forwarding settings
• Net alerts
• MOSMSdrafts,outboxmessages,and customized
quick notes
14
your SIM card.
• Information stored in Memo
• 3 most recent GPS Enabledlocations
• Voicerecords
• Voice names
• Datebookevents
• Options setusingt he Personalize menu
Inserting Your SIM Card
1 With your handset powered off, remove the back
cover and battery.
2 Open the SIM card holder.
SIM Card Security
3 Carefully slide your SIM cardintothe SIM card
holder.
4 Close theSIM cardholder.
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
1 With your handset powered off, remove the back
cover and battery. See “Removing the Battery” on
page 5.
your SIM card from your handset unless
absolutely necessary.
2 Open the SIM card holder.
15
Getting Started
3 Carefully slide your SIMcardout of the SIM card
holder.
4 Close theSIM cardholder.
16
Note: Protect your SIM card as you would any
delicate object.Store it carefully.
Accessories
Your handset comes with a battery, a charger, and a
carry holster.
To order additional accessories,logon to our Web
site at www.telusmobility.com or co ntact your Mike
Dealer.
For More Inf ormati on
If you have questionsabout your i830 handset,
contact your Mike Dealer or TELUS Mobility Client
Care.
Mike’s Direct Connect Service
There are two ways of communicating over Mike’s
Direct Connect service:
• one-to-one using a privatecall
• one-to-many in a group call
Both of these methods are very similar to two-way
radio,and at a fractionof thecostof traditional
cellular. Mike’s Direct Connect also offers the Call
Alertfeature, which gives recipients a notice, similar
toaringer,thatyouwouldliketospeaktothem.
One-to-One Private Calls
Making Private Calls
1 If the flip is open, enterthePrivate ID you want to
call. -or-
If theflip is closed,selectthenumber asyouwould
when making a phone call.
2 Press and hold the PTT button on the side of your
phone.Begin talkingafter your handsetemits a
chirping sound.
3 ReleasethePTTbuttontolisten.
Tip: To let someone know that you want to talk to
him or her on a P rivate call, send a call alert.
See“CallAlerts”onpage19.
Every Private ID number contains3parts— an area
ID, a fleet ID, and a member ID — with asterisks
between each of these parts. For example:
999*999*9999.
When you place a Private call,youmustenter the
entirePrivate ID number including the asterisks.
When you store a PrivateID numberinContacts,
include the asteriskswiththeentire Private ID
numberin caseyou travelwithyour handset, or
anotherP rivate ID user, outsideof yournetwork.
From the Keypad
To enter the Private ID you want to call, press the
numbersonthe keypad.
Ifyoumakeamistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under Delete.
• To insert or delete a digit anywhere in the string of
digits you have entered, scroll left or right.
• To cancel, press e.
17
Mike’s Direct Connect Service
From the Recent Calls Li st
The recent calls liststores thelast20calls you made
or received.
To select a Private ID from the recent calls list as the
numberyouwant to call:
1 From the idle screen, scroll down. -or-
From the main menu, select Recent Calls.
2 Scroll to the name or Private ID number you want
to call.
From Contacts
IfyouhavePrivateIDsstoredinContacts,youcan
use these numbers to make calls. For information on
entering numbersintoContacts, see “Creating
Entries” on page 33.
Calling from the Contacts List
1 From the main menu, select Contacts.
2 Scroll to the name or Private ID number you want
to call.
Tip: To find Contacts entries faster, use the keypad
to enter the first letter of the name.
3 Place the call now. -or-
18
With the Contacts type fieldhighlighted,scroll left
or right to display theContactstype for thenumber
youwanttocall.
If you are making a Private call, your phone places
the calltothePrivateID storedin the Contactsentry,
even if the Private ID icon is not displayed.
Calling from a Contacts Entry
1 From the main menu, select Contacts.
2 Scroll to the name or Private ID number you want
to call.
3 Press A under View. -or-
If View is not one of your options:Press m. Select
View.
4 Place the callnow. -or-
Scrollto view more numbers. When you place the
call,itismadeto the number displayed.
Receiving Private Cal ls
When you receive a Private call, your handset emits
achirpingsoundorvibrates.
To answer a Private call:
1 Waitforthe callerto finish speaking.
2 Press and hold the PTT button on the side of your
handset. Begin talking after your phone emits a
chirping sound.
One Touch PTT
Release the PTT buttontolisten.
One Touch PTT
One Touch PTT setsyourphoneto call the most
recent Private ID on the recent calls list, or to a
Private ID you choose,everytimeyou press the PTT
button. See “Setting One Touch PTT” below.
Setting One Touch PTT
One Touch PTT setsyourphoneto call the most
recent Private ID on the recent calls list, or to a
Private ID you choose,everytimeyou press the PTT
button.
To set your phone to call the most recent Private ID
on the recent calls list:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Last Call.
3 Press A under Select.
To set your phone to call a Private ID you choose:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Assign Number.
3 Press A under Change.
4 To enter thenumber you want your phone to call
every timeyoupress the PTT button:
Enter thenumber using your keypad.-or-
Press A under Search.Select Contacts, Recent
Calls,orMemo. Enter the number from Contacts,
the recent calls list, or Memo, as you would when
making a call.
Tip: If you are enteringa Talkgroup number, enter
# before the number.
5 Press A under Ok.
To turn off One Touch PTT:
1 From the main menu, select Settings > 2-Way
Radio > One Touch PTT.
2 Scroll to Off.
3 Press A under Select.
Call Alerts
Sendingacall alert lets the recipient know that you
want to talk to him or her on a Private call.
When you send a call alert,therecipient’s phone
emitsa seriesof beepsanddisplaysyournameor
Private ID.
The recipient can:
• Answer — begin a Private callwiththesender
• Queue —store thecallalert tothecall alertqueue,
whichisa list of callalerts
19
Mike’s Direct Connect Service
• Clear — dismiss and delete the call alert
Sending Call Alerts
1 Enter the Private ID you want to send to, as you
wouldwhenmakingaPrivatecall.
2 Press A under Alert. Ready to Alert appears on
the display.
3 Press the PTT button until AlertSuccessful
appearsonthedisplay.
Receiving Call Alerts
When you receiveacall alert, you must answer,
queue, or clear it. You cannot receive phone calls or
Private calls until you do.
To answer a call alert,press the PTT button to
make a Private call to the sender.
To queue a call alert,press A under Queue.
To clear a call alert, press A under Clear.
Using t he Call Alert Queue
When you queue a call alert,it remains in the call
alert queue until you respond to it, or delete it.
Viewing Call Alerts
1 From the main menu, select Call Alert.
2 Scroll through the list.
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Viewing Date and Time
To view the date and time a call alert was received:
1 From the main menu, select Call Alert.
2 Scrollto the callalertyou want informationon.
3 Press m.
4 Select View.
Responding to Call Alerts in the Queue
After you queue a call alert, you can respond to it by
making a Privatecalltothesender or sending a call
alertto the sender. This call alertis thenremoved
from the queue.
Making a Private Call to the Sender
1 From the main menu, select Call Alert.
2 Scrollto the callalertyou want to respondto.
3 Press the PTT button to begin the call.
Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.
2 Scrollto the callalertyou want to respondto.
3 Press A under Alert. Ready to Alert appears on
the display.
4 Press and hold the PTT button until Alert
Successful appears on the display.
One-to-Many Group Calls
Note: Answering a callalert fromthe recentcall list
does not remove it fromthecallalert queue.
Deleting Call Alerts
To deletea call alert from the queue:
1 Fromthecall alertqueue,scroll tothecall alertyou
want to delete.
2 Press m.
3 Select Delete.
4 Press A under Yes to confirm.
To delete all call alerts from the queue:
1 From the call alertqueue, press m.
2 From the call alert menu, select Delete All.
3 Press A under Yes to confirm.
Sorting Call Alerts
To sort call alerts by the order they were received:
1 From the main menu, select Call Alert.
2 Press m.
3 Select Sort By.
4 Scroll to First on Top or Last on Top.
5 Press A under Select.
One-to-Many Group Calls
Agroupcallisatypeofdispatchcallmadetoall
membersofa Talkgroup at once. A Talkgroup is a
group of Private IDs.
To receive groupcalls made to a Talkgroup,you
must join the Talkgroup. See “Joining a Talkgroup”
on page 21.
Joining a Talkgroup
Your Mike sales representative creates Talkgroups
for you and assignseachTalkgroupto a Talkgroup
number.Youcanchoosea nameforeach of your
Talkgroups when you create entries for them in
Contacts.
To receive groupcalls made to a Talkgroup,you
must join the Talkgroup. You can belong to only one
Talkgroup at a time. When you join a new Talkgroup,
you no longer belong to your previous Talkgroup.
To join a Talkgroup:
1 Press #. Then enter the Talkgroup number using
the keypad. -or-
Choose the Talkgroup name from Contacts or
recent calls list.
2 Press A under Join.
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Mike’s Direct Connect Service
Making Group Calls
1 Press #. Then enter the Talkgroup number using
the keypad. -or-
Choosethe Talkgroup name from Contacts or
recentcallslist.
2 Proceed as if making a Private call.
Receiving Group C alls
To answer a group call:
Proceed as if answering a Private call. Only one
personata time may speak on a group call.
TurningoffGroupCalls
To controlwhether you hear group callsto your
Talkgroup:
1 From the main menu, select Settings > 2-Way
Radio > Tkgrp Silent.
2 Press A under Change.
3 Scroll to On if you don’t want to hear group calls to
your Talkgroup. -or-
Scroll to Off if you want to hear group calls to your
Talkgroup.
4 Press A under Select.
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