Motorola i733, i285 User Manual
i730/i733/i736/i830/i530/i205/i305/i710/i325/i285
A-GPS Reflash Instructions
Dear Customer:
Thank you for choosing to upgrade your phone with the Assisted Global Positioning Satellite (AGPS) software utility. If you already have a USB cable then you are just a few steps away from
updating your phone with the A-GPS software upgrade.
In order to download the software that will update the A-GPS functionality in your phone, please
refer to the instructions. If you have any questions or if you require additional support, please see
Motorola's online GPS Frequently Asked Questions (FAQ) at
http://idenphones.motorola.com/iden/support/FAQ
. You can also contact Motorola Customer
Care at 800-590-9845 and a support representative will be happy to assist you with your upgrade.
Sincerely,
Motorola
GPS Phone Software Upgrade Instructions 1
GPS PHONE SOFTWARE UPGRADE INSTRUCTIONS
CONTENTS
1. System Requirements...................................................................................................................2
2. Software Installation - Getting Started...........................................................................................2
2.1 Complete the Installation .......................................................................................................3
2.2 Upgrade Your Phone’s Software ............................................................................................5
2.3 Delete Java Applications on Java-Capable Phones ...............................................................7
2.4 Complete the Upgrade............................................................................................................9
3. Re-Install Previously Purchased Java Applications .......................................................................9
3.1. Install and Launch iDEN Update Software Application .....................................................10
3.1.2. Install the Software on Your Computer ..............................................................10
3.1.3. Launch the Application and Reload Java Applications ...................................... 11
4. Troubleshooting Tips ………………………………………………………………………………………13
4.1.
Power Error ........................................................................................................................13
4.2. Self Check Fail 0800 .......................................................................................................... 13
4.3. Error 56 ..............................................................................................................................14
4.4. Computer Hub Issue .......................................................................................................... 15
1. S
YSTEM REQUIREMENTS
To ensure a successful installation, please note the following upgrade requirements:
Operating System: Windows 2000 (Up to Service Pack 4 or higher), Windows XP,
Windows ME, Windows 98 Second Edition.
Note: If your computer does not support the Operating
Systems listed above, you will need to visit your local
dealer to update your phone with the A-GPS software
upgrade.
Data Cable: USB Data Cable
Internet Capabilities: For Motorola to track the completion of your upgrade, an open
Internet connection is required while upgrading your phone.
Permissions: You must have administrative rights to download and install the
software onto your computer.
Please Do Not Connect the USB Data Cable to the computer until the
software has been installed.
2.
SOFTWARE INSTALLATION - GETTING STARTED
The process should take approximately 10-12 minutes. Please note that upgrading your phone’s software will
not affect the Ring Tones, Wallpapers, or Phonebook contacts on your phone.
1. To update the A-GPS software on your Motorola phone, you must first download the
software from http://idenphones.motorola.com/iden/support/GPS
2. Once you type in the web link provided above, you will be prompted to save the upgrade
utility.
3. Click the save button and save the file to your desktop.
GPS Phone Software Upgrade Instructions 2
4. Once the software has been saved to your computer, go to your Desktop and double-click
on the iDEN GPS Upgrade Utility.exe file to install the application. Follow these steps to
install the software upgrade on your computer. Please do not connect the USB cable to
the computer until you have installed the software on your computer.
Installation Note:
If you are installing on a computer that is running the Windows XP operating system
you may get prompted with the Windows XP Logo verification dialog. Click on
Continue Anyway to begin the installation.
As the iDEN GPS Upgrade Utility installs on your computer, you will need to complete
the user registration form. This information will serve as a confirmation to Motorola
that your upgrade has been completed successfully.
Motorola recognizes privacy and security is a concern for most individuals when
providing personal information. If you have any concerns about Motorola’s Privacy
Policy, please visit the Motorola website at www.motorola.com/iden
and click the
Privacy Policy link located at the bottom of the web page.
2.1 COMPLETE THE INSTALLATION
Once you have filled out your user information, you will see the following five screens.
Please follow these instructions to complete the installation.
GPS Phone Software Upgrade Instructions 3
Note: Do not connect the USB data cable to your computer until you have
installed the software on your computer.
1. The first screen is the Software License Agreement. Please read the agreement and
select Yes to continue the installation.
2. The second screen that displays identifies the location where the utility will be
saved on your computer. Click Next.
3. The third screen displays the program folder. Click Next.
4. The fourth screen is the Create a Shortcut screen. Click Yes to create a shortcut on
your desktop.
5. The fifth screen is the Set-Up Confirmation screen. This displays when you
successfully install the application. Click Finish.
GPS Phone Software Upgrade Instructions 4
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