Motorola HK250 User Manual

MOTOROLA HK250
EN
Kita HeadsetEN27 January 2012

Check it out

here’s what you can do
Your MOTOROLA HK250 Bluetooth® headset gives you crystal clear conversations with CrystalTalk™, and takes handsfree to the next level with voice prompts and ability to connect to two phones at once.
Go ahead, check it out:
At a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connect & go. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connect with Motorola . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Caution: Please read the important safety, regulatory and legal information at the back of this guide.
1EN Check it out

At a glance

Charge
Call Button
Power Switch
Off
On
(MicroUSB)
Earhook
Volume
Status Light
Earpiece
Phone Tablet Computer
Connections
Wear
Calls Music
Press in to adjust
Ear Cushion
the important bits, quick and easy
Note: Your battery is designed to last the life of your product. It should only be removed by a recycling facility. Any attempt to remove or replace your battery will damage your headset.
Note: Fully charge before use.
2 At a glance EN

Connect & go

Turn Bluetooth on.
T
1
On
2
Status Light - Blue
Turn headset on (charge before use).
Voice prompt: “Welcome to HK250. Battery level is <level>. Ready to pair.”
On
Follow voice prompts.
Complete.
C
4
Voice prompt: “pairing complete”
3
Enter “0000” if prompted.
Enter passcode.
let’s get you connected
Tip: For daily use, just make sure your headset is on, and your phone’s Bluetooth feature is on. Your headset and phone connect automatically.
3EN Connect & go

Basics

standard features, advanced quality

Calls

To .. . make a voice
dial call redial last call Press and hold the Call button
mute or unmute
end a call Press the Call button .
Note: Some features are phone/network dependent. Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey the laws and drive safely.
4 Basics EN
Press the Call button and you hear a tone.
until you hear a tone. Press and hold the Volume button
until you hear “mute on” or “mute off”.

Advanced

more clever stuff

Second device

Using two phones? Or maybe a tablet and a phone? Pair with two devices.
Before pairing the second device, turn off the Bluetooth feature of the previously paired device. Now pair your second device as normal, see “Connect & go” on page 3.
Once paired, to connect to both devices simply turn them on. You’ll hear “<phone x> connected” as each device connects with your headset.
To use headset features, such as voice dial, redial, and end call, with the second device, just use the feature as normal and follow the voice prompts.

Call waiting

To .. . answer a
second call reject a call Press and hold Volume button until
Note: Some features are phone/network dependent.
Press the Call button .
you hear a tone.
5EN Advanced
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey the laws and drive safely.

Caller ID

If your phone knows your caller’s number, then you hear “call from <number>” on an incoming call.

Status light

An easy way to check your headset.
status light headset three blue flashes turning on/off steady blue pairing or connected rapid blue/purple
flashes quick blue flash receiving or making a call on
quick purple flash receiving or making a call on
slow blue pulse on a call slow blue flash in standby (not on a call) slow red flash idle (not connected to a device) slow red pulse on mute steady red trying to connect to your device
6 Advanced EN
connecting to your device
phone 1
phone 2
status light headset quick red flash in a low battery state
Note: After 1 minute on a call, or 20 minutes of inactivity, the light stops flashing to save battery power, but the headset stays on.

Settings

Press and hold the Call button and turn the headset on. Follow the voice prompts to change these settings:
Reset to factory default Note: This removes all pairing information stored in
your headset.
Voice interface
Caller ID
Multipoint (two phone) connections
WBS (wide-band audio for better sound)
7EN Advanced

Connect with Motorola

Get what you need:
•Answers: User guides, online help and more at www.motorola.com/support
• Support: You can contact the Motorola Customer Support Center at: 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
• Bluetooth: If you have questions or need assistance, contact us at 1-877-MOTOBLU, or visit www.motorola.com/bluetoothsupport www.motorola.com/bluetoothconnect
•Accessories: Find more accessories at www.motorola.com/products
•Social: The latest news, tips & tricks, videos and so much more—join us on:
YouTube
™ www.youtube.com/motorola
Facebook
Twitter
8 Connect with Motorola EN
™ www.facebook.com/motorola
www.twitter.com/motomobile
.
or
.
.

Safety, Regulatory & Legal

Battery Use & Safety

DON’Ts
• Don’t let the product come in contact with liquids.*
product’s circuits, leading to corrosion.
• Don’t place your product near a heat source.*
battery to swell, leak, or malfunction.
• Don’t dry a wet or d amp product with an appliance or heat source
dryer or microwave oven.
DOs
• Do avoid leaving your product in your car in high temper atures.*
• Do avoid dropping the product.*
can potentially cause damage.*
• Do contact your re tailer or Motorola if your product has been damaged by
dropping, liquids or high temperatures.
Warning:
Never dispose of battery powered products in a fire because they may explode.

Battery Charging

Battery Charging
Notes for charging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient battery charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.
Dropping your product, especially on a hard surface,

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your product’s performance. In some circumstances, third party accessories can be dangerous and may void your product warranty. For a list of Motorola accessories, visit
Liquids can get into the
High temperatures can cause the
, such as a hair
www.motorola.com/products
9

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these products.
While driving, NEVER:
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device
Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.
End your call or other task if you cannot concentrate on driving. Remember to follow the “Smart Practices While Driving” at www.motorola.com/callsmart
(in English only).
before
driving.

Caution About High Volume Usage

Warning:
Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
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(in English only).

Children

032374o
032376o
032375o
Keep your product and its accessories away from small children.
not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
These products are

Symbol Key

Your battery, charger, or accessory product may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your product or battery in a fire.
Your product or battery may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Do not dispose of your product or battery with your household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
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European Union Directives Conformance Statement

EU Conformance
The following CE compliance information is applicable to Motorola products that carry one of the following CE marks:
[Only Indoor Use Allowed In France
Hereby, Motorola declares that this product is in compliance with:
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Product Approval Number:
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at the Product Approval Number from your product’s label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice
The following statement applies to all products that bear the FCC logo on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if
12
for Bluetooth and/or Wi-Fi]
Product Approval Number
www.motorola.com/rtte
(in English only). To find your DoC, enter
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.

Industry Canada Notice to Users

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.

Use & Care

Use & Care
To care for your Motorola product, please keep it away from:
liquids
Don’t expose your product to water, rain, extreme humidity, sweat, or other liquids.
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drying
Don’t try to dry your product using a microwave oven, conventional oven, or dryer, as this may damage the product.
extreme heat or cold
Avoid temperatures below -10°C (14°F) or above 60°C (140°F). For battery powered accessories, do not recharge your accessory in temperatures below 0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your product to dust, dirt, sand, food, or other inappropriate materials.
cleaning
To clean your product, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
shock and vibration
Don’t drop your product.
protection
To help protect your product, always make sure that any battery, connector and compartment covers are closed and secure.

Recycling

Recycling
Products & Accessories
Please do not dispose of products or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted products and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further
14
information on Motorola recycling activities can be found at: www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

Software Copyright

Software Copyright Not ice
Motorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

Export Law Assurances

Export Law
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Product Registration

Registration
Online Product Registration: www.motorola.com/us/productregistration Product registration is an important step toward enjoying your new Motorola product. Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.
(in English only)
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Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.

Motorola Limited Warranty for the United States and Canada

Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile telephones (“Products”), Motorola-branded or certified accessories sold for use with these Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories, and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
as
One (1) year
Products and Accessories
defined above, unless otherwise provided for below.
Decorative Accessories and Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Monaural Headsets.
boom headsets that transmit mono sound through a wired connection.
Products and Accessories that are Repaired or Replaced.
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Ear buds and
from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below.
Limited lifetime warranty
ownership by the first consumer purchaser of the product.
Limited lifetime warranty
ownership by the first consumer purchaser of the product.
The balance of the original warranty or for ninety (90) days
the consumer, whichever is longer.
for the lifetime of
for the lifetime of
from the date returned to
Exclusions (Products and Accessories)
Normal Wear and Tear.
normal wear and tear are excluded from coverage.
Batteries.
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
misuse or abuse, accident o r neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
the use of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products.
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.
Periodic maintenance, repair and replacement of parts due to
Only batteries whose fully charged capacity falls below 80% of their rated
Defects or damage that result from: (a) improper operation, storage,
Defects or damage that result from
Defects or damages resulting from service,
Products or Accessories with (a) serial numbers or date tags that have
Defects, damages, or the failure of Products, Accessories or
Software
Products Covered Length of Coverage
Applies only to physical defects in the media
Software.
that embodies the copy of the software (e.g. CD-ROM, or floppy disk).
Exclusions (Software)
Software Embodie d in Physical Media.
your requirements or will work in combination with any hardware or software applications
No warranty is made that the software will meet
Ninety (90) days
date of purchase.
from the
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provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embod ied in Physical Media.
media (e.g. software that is downloaded from the Internet), is provided “as is” and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software, and applications, please create a back up prior to requesting service.
Software that is not embodied in physical
How to Obtain Warranty Service or Other Information
USA Canada TTY
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
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1-800-331-6456 1-800-461-4575 1-888-390-6456
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the len gth of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
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Copyright & Trademarks

Motorola Mobility, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details. All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Note:
The images in this guide are examples only. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. All other product or service names are the property of their respective owners. © 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver. Product ID: Motorola HK250 Manual Number: 68016929001-A
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