Your MOTOROLA HK250 Bluetooth® headset gives you
crystal clear conversations with CrystalTalk™, and takes
handsfree to the next level with voice prompts and
ability to connect to two phones at once.
Caution: Please read the important safety, regulatory
and legal information at the back of this guide.
1ENCheck it out
At a glance
Charge
Call
Button
Power
Switch
Off
On
(MicroUSB)
Earhook
Volume
Status
Light
Earpiece
Phone
Tablet
Computer
Connections
Wear
Calls
Music
Press in
to adjust
Ear
Cushion
the important bits, quick and easy
Note: Your battery is designed to last the life of your
product. It should only be removed by a recycling facility.
Any attempt to remove or replace your battery will
damage your headset.
Note: Fully charge before use.
2At a glanceEN
Connect & go
Turn Bluetooth on.
T
1
On
2
Status Light - Blue
Turn headset on (charge before use).
Voice prompt: “Welcome to
HK250. Battery level is
<level>. Ready to pair.”
On
Follow voice prompts.
Complete.
C
4
Voice prompt:
“pairing complete”
3
Enter “0000”
if prompted.
Enter passcode.
let’s get you connected
Tip: For daily use, just make sure your headset is on,
and your phone’s Bluetooth feature is on. Your headset
and phone connect automatically.
3ENConnect & go
Basics
standard features, advanced quality
Calls
To .. .
make a voice
dial call
redial last call Press and hold the Call button
mute or
unmute
end a callPress the Call button .
Note: Some features are phone/network dependent.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
4BasicsEN
Press the Call button and you
hear a tone.
until you hear a tone.
Press and hold the Volume button
until you hear “mute on” or “mute off”.
Advanced
more clever stuff
Second device
Using two phones? Or maybe a tablet and a phone? Pair
with two devices.
• Before pairing the second device, turn off the
Bluetooth feature of the previously paired device.
Now pair your second device as normal, see “Connect & go” on page 3.
• Once paired, to connect to both devices simply turn
them on. You’ll hear “<phone x> connected” as each
device connects with your headset.
• To use headset features, such as voice dial, redial, and
end call, with the second device, just use the feature
as normal and follow the voice prompts.
Call waiting
To .. .
answer a
second call
reject a callPress and hold Volume button until
Note: Some features are phone/network dependent.
Press the Call button .
you hear a tone.
5ENAdvanced
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Caller ID
If your phone knows your caller’s number, then you hear
“call from <number>” on an incoming call.
Status light
An easy way to check your headset.
status lightheadset
three blue flashes turning on/off
steady bluepairing or connected
rapid blue/purple
flashes
quick blue flashreceiving or making a call on
quick purple flashreceiving or making a call on
slow blue pulseon a call
slow blue flashin standby (not on a call)
slow red flashidle (not connected to a device)
slow red pulseon mute
steady redtrying to connect to your device
6AdvancedEN
connecting to your device
phone 1
phone 2
status lightheadset
quick red flashin a low battery state
Note: After 1 minute on a call, or 20 minutes of
inactivity, the light stops flashing to save battery power,
but the headset stays on.
Settings
Press and hold the Call button and turn the headset
on. Follow the voice prompts to change these settings:
• Reset to factory default
Note: This removes all pairing information stored in
your headset.
• Voice interface
• Caller ID
• Multipoint (two phone) connections
• WBS (wide-band audio for better sound)
7ENAdvanced
Connect with Motorola
Get what you need:
•Answers: User guides, online help and more at
www.motorola.com/support
• Support: You can contact the Motorola Customer
Support Center at: 1-800-331-6456 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
• Bluetooth: If you have questions or need assistance,
contact us at 1-877-MOTOBLU, or visit
www.motorola.com/bluetoothsupport
www.motorola.com/bluetoothconnect
•Accessories: Find more accessories at
www.motorola.com/products
•Social: The latest news, tips & tricks, videos and so
much more—join us on:
YouTube
™ www.youtube.com/motorola
Facebook
Twitter
8Connect with MotorolaEN
™ www.facebook.com/motorola
www.twitter.com/motomobile
.
or
.
.
Safety, Regulatory & Legal
Battery Use & Safety
DON’Ts
• Don’t let the product come in contact with liquids.*
product’s circuits, leading to corrosion.
• Don’t place your product near a heat source.*
battery to swell, leak, or malfunction.
• Don’t dry a wet or d amp product with an appliance or heat source
dryer or microwave oven.
DOs
• Do avoid leaving your product in your car in high temper atures.*
• Do avoid dropping the product.*
can potentially cause damage.*
• Do contact your re tailer or Motorola if your product has been damaged by
dropping, liquids or high temperatures.
Warning:
Never dispose of battery powered products in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient
battery charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Dropping your product, especially on a hard surface,
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your product’s performance.
In some circumstances, third party accessories can be dangerous and may void your product
warranty. For a list of Motorola accessories, visit
Liquids can get into the
High temperatures can cause the
, such as a hair
www.motorola.com/products
9
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
•
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in English only).
before
driving.
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
10
(in English only).
Children
032374o
032376o
032375o
Keep your product and its accessories away from small children.
not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
These products are
Symbol Key
Your battery, charger, or accessory product may contain symbols, defined as follows:
SymbolDefinition
Important safety information follows.
Do not dispose of your product or battery in a fire.
Your product or battery may require recycling in accordance with local
laws. Contact your local regulatory authorities for more information.
Do not dispose of your product or battery with your household waste.
See “Recycling” for more information.
Do not use tools.
For indoor use only.
11
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola products that carry one of
the following CE marks:
[Only Indoor Use Allowed In France
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
The following gives an example of a typical Product Approval Number:
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
12
for Bluetooth and/or Wi-Fi]
Product
Approval
Number
www.motorola.com/rtte
(in English only). To find your DoC, enter
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Industry Canada Notice to Users
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with
Canadian ICES-003.
Use & Care
Use & Care
To care for your Motorola product, please keep it away from:
liquids
Don’t expose your product to water, rain, extreme humidity, sweat, or other
liquids.
13
drying
Don’t try to dry your product using a microwave oven, conventional oven, or
dryer, as this may damage the product.
extreme heat or cold
Avoid temperatures below -10°C (14°F) or above 60°C (140°F). For battery
powered accessories, do not recharge your accessory in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your product to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your product, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your product.
protection
To help protect your product, always make sure that any battery, connector and
compartment covers are closed and secure.
Recycling
Recycling
Products & Accessories
Please do not dispose of products or electrical accessories (such as chargers,
headsets, or batteries) with your household waste, or in a fire. These items
should be disposed of in accordance with the national collection and recycling
schemes operated by your local or regional authority. Alternatively, you may
return unwanted products and electrical accessories to any Motorola Approved Service
Center in your region. Details of Motorola approved national recycling schemes, and further
14
information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Software Copyright
Software Copyright Not ice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and
International Trade.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
(in English only)
15
Please retain your original dated sales receipt for your records. For warranty service of your
Motorola product, you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Motorola Limited Warranty for the United
States and Canada
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in materials
and workmanship under normal consumer usage for the period(s) outlined below. This limited
warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories, and Software purchased by consumers in the United States or
Canada, which are accompanied by this written warranty:
Products and Accessories
Products CoveredLength of Coverage
as
One (1) year
Products and Accessories
defined above, unless otherwise
provided for below.
Decorative Accessories and
Cases.
Decorative covers, bezels,
PhoneWrap™ covers and cases.
Monaural Headsets.
boom headsets that transmit mono
sound through a wired connection.
Products and Accessories that
are Repaired or Replaced.
16
Ear buds and
from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Limited lifetime warranty
ownership by the first consumer purchaser of
the product.
Limited lifetime warranty
ownership by the first consumer purchaser of
the product.
The balance of the original warranty or
for ninety (90) days
the consumer, whichever is longer.
for the lifetime of
for the lifetime of
from the date returned to
Exclusions (Products and Accessories)
Normal Wear and Tear.
normal wear and tear are excluded from coverage.
Batteries.
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
misuse or abuse, accident o r neglect, such as physical damage (cracks, scratches, etc.) to the
surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories.
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products.
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c)
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts,
are excluded from coverage.
Communication Services.
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Periodic maintenance, repair and replacement of parts due to
Only batteries whose fully charged capacity falls below 80% of their rated
Defects or damage that result from: (a) improper operation, storage,
Defects or damage that result from
Defects or damages resulting from service,
Products or Accessories with (a) serial numbers or date tags that have
Defects, damages, or the failure of Products, Accessories or
Software
Products CoveredLength of Coverage
Applies only to physical defects in the media
Software.
that embodies the copy of the software (e.g. CD-ROM, or
floppy disk).
Exclusions (Software)
Software Embodie d in Physical Media.
your requirements or will work in combination with any hardware or software applications
No warranty is made that the software will meet
Ninety (90) days
date of purchase.
from the
17
provided by third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
Software NOT Embod ied in Physical Media.
media (e.g. software that is downloaded from the Internet), is provided “as is” and without
warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories
or parts. No data, software or applications added to your Product, Accessory or Software,
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To
avoid losing such data, software, and applications, please create a back up prior to
requesting service.
Software that is not embodied in physical
How to Obtain Warranty Service or Other
Information
USA
Canada
TTY
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your address
and telephone number.
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR
18
1-800-331-6456
1-800-461-4575
1-888-390-6456
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental
or consequential damages, or limitation on the len gth of an implied warranty, so
the above limitations or exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state
or from one jurisdiction to another.
19
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
Note:
Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.