Your Motorola HK200/HK201/HK202 headset is
designed for quick connections, clear calls, and lasting
comfort.
We’ve crammed all of the main features of your
headset into this handy guide, and in a matter of
minutes we’ll show you just how easy your headset is
to use.
So go on, check it out.
more information
on the Web: www.motorola.com/support
Caution: Before using your headset for the first
time, please read the important Safety, Regulatory & Legal information at the back of this guide
(page 12).
1Congratulations
Yo u r h e a d s e t
the important buttons and connectors
Volume
Button
Call
Button
Earhook
Microphone
Power
Switch
Indicator
Light
2Your headset
Micro USB
Charging
Connector
Ear
Speaker
Charge it
let’s get you up and running
Indicator Light
Red/Purple - charging
Blue - fully charged
Note:
Headset is not functional while charging.
Note: Your battery is designed to last the life of your
product. It should only be removed by a recycling
facility. Any attempt to remove or replace your
battery will damage your headset.
3Charge it
Basics
a few essentials to get you started
Turn it on & off
Use the power switch to
turn your headset on and
off as shown.
Wear it
Flex the ear hook and loop it over
your ear as shown.
Make sure the speaker aligns with
your ear canal, and the microphone
is pointing towards your mouth.
Your headset comes
ready for use on your
right ear. To change
the ear hook for use
on the left ear, just
pull off the earhook,
turn, and reinstall as shown.
4Basics
off
on
Pair & connect
connect and go
Note: The voice prompts are only in English.
1 Turn off any Bluetooth devices previously paired
with your headset.
2 Turn on the Bluetooth feature on your phone.
3 Put the headset on your ear (see “Wear it” on
page 4 for help).
4 Turn on your headset (see “Turn it on & off” on
page 4 for help).
The indicator light becomes steadily lit in blue and you
hear “ready to pair”.
5 Follow voice prompts to connect your phone to your
headset.
Note: When prompted for the passkey, enter 0000.
When your headset successfully pairs with your
phone, you hear “pairing complete”. When connected,
you hear “phone connected” and see the indicator
light rapidly flash in blue and purple.
Test your connection
1 Place the headset on your ear.
2 On the phone, dial the number you want to call and
press the Call/Send key.
5Pair & connect
If your phone and headset are successfully connected,
you hear ringing on the headset.
For daily use, make sure your headset is turned on,
and your phone’s Bluetooth feature is on. Your headset
and phone will connect automatically.
Restore to factory settings
Caution: This action erases all pairing information
stored in your headset.
1 Turn your headset off.
2 Press and hold the Volume button and Call button
together, and turn your phone on wait until the
indicator light is steady blue.
6Pair & connect
Calls
it’s good to talk
Note: Some call features are phone/network
dependent.
Note: The voice prompts are only in English.
To . . .
answer callPress the Call button.
reject callPress and hold the Volume button
make a voice
dial call
redial last callPress and hold the Call button until
mute or
unmute a call
end a callPress the Call button.
answer or
reject second
call
adjust call
volume
until you hear a tone.
Press the Call button and you hear
a tone.
you hear a tone.
Press and hold the Volume button
until you hear “mute on” or “mute off”.
Follow the phone’s instructions.
Press and release Volume button
until desired volume is reached
7Calls
Status light
know your headset
if light shows...your headset is...
offoff
three blue flashes powering on/off
steady bluein pairing/connect mode
rapid blue/purple
flashes
quick blue flashreceiving or making a call
slow blue pulseconnected (on a call)
slow blue flashin standby (not on a
slow red flashidle (not connected to a phone)
slow purple pulsemuting the call
steady redtrying to connect to your
quick red flashin a low battery state
Note:
After 20 minutes of inactivity, the light stops
flashing to conserve power, but the headset remains on.
8Status light
connecting to your phone
call—connected to the phone)
phone
Problems?
we’ve got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode.
Make sure that any devices previously paired with the
headset are turned off. If the indicator light is flashing in blue,
first turn off the other device, then turn the headset off and
on. The indicator light becomes steadily lit in blue and you
hear
“ready to pair”
My phone doesn't find my headset when
searching.
Make sure the indicator light on your headset is
steadily lit in blue when your phone is searching for
devices. If not, press and hold the Call button and
Volume button while turning the power on until you
hear “ready to pair” and see the indicator light steady
blue.
My headset will not pair with my phone.
If the indicator light is not steadily lit in blue when your
phone is searching for your headset, press and hold
the Call button and Volume button while turning the
power on until you hear “ready to pair” and see the
indicator light steady blue. Then follow pair & connect
instructions on pages 5.
.
9Problems?
My headset connected before, but now it's not
working.
Make sure the indicator light on your headset is
steadily lit in blue when your phone is searching for
devices. If not, press and hold the Call button and
Volume button while turning the power on until you
hear “ready to pair” and see the indicator light steady
blue.
10Problems?
Support
we’re here to help
If you have questions or need assistance, contact us at
18 77MOTO BL U, or visit us at
www.motorola.com/Bluetoothsupport
www.motorola com/bluetoothconnect
or
.
11Support
Safety, Regulatory & Legal
Safety Information
Software Copyright Notice
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States and
other countries preserve for Motorola and third-party software providers certain
exclusive rights for copyrighted software, such as the exclusive rights to distribute
or reproduce the copyrighted software. Accordingly, any copyrighted software
contained in Motorola products may not be modified, reverse-engineered,
distributed, or reproduced in any manner to the extent allowed by law. Furthermore,
the purchase of Motorola products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the
normal, non-exclusive, royalty-free license to use that arises by operation of law in
the sale of a product.
Safety & General Information
Safety Information
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ
THIS INFORMATION BEFORE USING YOUR DEVICE.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to batteries,
antennas, and convertible covers, may cause your mobile device to exceed RF
energy exposure guidelines and may void your mobile device’s warranty. For a list of
approved Motorola accessories, visit our Web site at:
12
www.motorola.com
Batteries & Chargers
Your battery, charger, or mobile device may contain symbols, defined as follows:
SymbolDefinition
032374o
Important safety information follows.
Do not let your battery, charger, or mobile device get wet.
Use & Safety for Battery-Powered Accessories
•
Do not store or use your battery-powered accessory (such as a Bluetooth®
headset or other device) in temperatures below -10°C (14°F) or above 60°C
(140°F).
•
Do not recharge your accessory in temperatures below 0°C (32°F) or above 45°C
(113°F).
•
Conditions inside a parked car can exceed this range. Do not store your accessory
in a parked car.
•
Do not store your accessory in direct sunlight.
•
Storing your fully charged accessory in high-temperature conditions may
permanently reduce the life of the internal battery.
•
Battery life may temporarily shorten in low-temperature conditions.
Caution About High Volume Usage
Warn ing:
Exposure to loud noise from any source for extended periods of time may
temporarily or permanently affect your hearing. The louder the volume sound level,
the less time is required before your hearing could be affected. Hearing damage
from loud noise is sometimes undetectable at first and can have a cumulative effect.
To protect your hearing:
•
Start your volume control at a low setting and use as low a volume as possible.
•
Limit the amount of time you use headsets or headphones at high volume.
13
•
Where possible, use your headset in a quiet environment with low background
noise.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness
in your ears, ringing in your ears, or muffle d speech, you should stop listening to the
device through your headset or headphones and have your hearing checked by your
doctor.
Driving Precautions
Using a mobile device while driving may cause distraction. End a call if you can’t
concentrate on driving. Input information about your destination and route prior to
your drive. Do not input data or engage in text messaging while driving. Keep your
eyes on the road while driving. Listen to the audible turn-by-turn directions, if
available.
Also, using a mobile device or accessory may be prohibited or restricted in certain
areas. Always obey the laws and regulations on the use of these products.
Responsible driving practices can be found at
(in English only).
Industry Canada Notice to Users
Industry Canada Notice
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference
that may cause undesired operation of the device. See RSS-GEN 7.1.5.
FCC Notice to Users
FCC Notice
The following statement applies to all products that have received FCC
approval. Applicable products bear the FCC logo, and/or an FCC ID in the
format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user.
Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two c onditions: (1) This devic e may not cause harmful interfer ence, and (2)
14
www.motorola.com/callsmart
this device must accept any interference received, including interference that may
cause undesired operation. See 47 CFR Sec. 15.19(3).
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Motorola Limited Warranty for the United
States and Canada
Warra nty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its mobile
telephones (“Produc ts”), Motorola-branded or certified accessories sold for use with
these Products (“Accessories”), and Motorola software contained on CD-ROMs or
other tangible media and sold for use with these Products (“Software”) to be free
from defects in materials and workmanship under normal consumer usage for the
period(s) outlined below. This limited warranty is a consumer's exclusive remedy,
and applies as follows to new Motorola Products, Accessories, and Software
purchased by consumers in the United States or Canada, which are accompanied by
this written warranty:
15
Products and Accessories
Products CoveredLength of Coverage
as
Products and Accessories
defined above, unless otherwise
provided for below.
Decorative Accessories and
Cases.
Decorative covers,
bezels, PhoneWrap™ covers and
cases.
Monaural Headsets.
and boom headsets that transmit
mono sound through a wired
connection.
Products and Accessories
that are Repaired or
Replaced.
Exclusions (Products and Accessories)
Normal Wear and Tear.
due to normal wear and tear are excluded from coverage.
Batteries.
Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like,
extreme heat, or food; (c) use of the Products or Accessories for commercial
purposes or subjecting the Product or Accessory to abnormal usage or conditi ons; or
(d) other acts which are not the fault of Motorola, are excluded from coverage.
16
Defects or damage that result from: (a) improper operation,
One (1) year
the first consumer purchaser of the product
unless otherwise provided for below.
Limited lifetime warranty
lifetime of ownership by the first consumer
purchaser of the product.
Ear buds
Limited lifetime warranty
lifetime of ownership by the first consumer
purchaser of the product.
The balance of the original warranty or
for ninety (90) days
returned to the consumer, whichever is
longer.
Periodic maintenance, repair and replacement of parts
from the date of purchase by
for the
for the
from the date
Use of Non-Motorola Products and Accessories.
from the use of non-Motorola branded or certified Products, Accessories, Software
or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
service, testing, adjustment, installation, maintenance, alteration, or modification in
any way by someone other than Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products.
that have been removed, altered or obliterated; (b) broken seals or that show
evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming
or non-Motorola housings, or parts, are excluded from coverage.
Communication Services.
Accessories or Software due to any communication service or signal you may
subscribe to or use with the Products Accessories or Software is excluded from
coverage.
Products or Accessories with (a) serial numbers or date tags
Defects, damages, or the failure of Products,
Defects or damage that res ult
Defects or damages resulting from
Software
Products CoveredLength of Coverage
Applies only to physical defects in the
Software.
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Exclusions (Software)
Software Embodied in Physical Media.
will meet your requirements or will work in combination with any hardware or
software applications provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software
products will be corrected.
Software NOT Embodied in Physical Media.
physical media (e.g. software that is downloaded from the Internet), is provided “as
is” and without warranty.
Ninety (90) days
the date of purchase.
from
No warranty is made that the software
Software that is not embodied in
17
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price
of any Products, Accessories or Software that does no t conform to this warranty. We
may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software or applications added to your
Product, Accessory or Software, including but not limited to personal contacts,
games and ringer tones, wi ll be reinstalled. To avoid losing such data, software, and
applications, please create a back up prior to requesting service.
How to Obtain Warranty Service or Other
Information
USAAll Products, Accessories, and Software:
CanadaAll Products:
TTY
You will receive instructions on how to ship the Products, Accessories or Software,
at your expense, t o a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a c opy of your receipt, bill of sale or other comparable proof of purchase;
(b) a written description of the problem; (c) the name of your service provider, if
applicable; (d) the name and location of the installation facility (if applicable) and,
most importantly; (e) your address and telephone number.
1-888-390-6456
1-800-461-4575
1-800-331-6456
What Other Limitations are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE
THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS
PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO
18
EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR
PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR
APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION
WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an
implied warranty, so the above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights, and you may also have
other rights that vary from state to state or from one jurisdiction to another.
Product Registration
Registration
Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates and
allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service
of your Motorola Personal Communications Product you will need to provide a copy
of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Export Law Assurances
Export Law
This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and Canada
may restrict the exportation or re-exportation of this product to certain destinations.
For further information contact the U.S. Department of Commerce or the Canadian
Department of Foreign Affairs and International Trade.
19
Caring for the Environment by Recycling
Recycling Infor mation
This symbol on a Motorola product means the product should not be
disposed of with household waste.
Disposal of your Mobile Device &
Accessories
Please do not dispose of mobile devices or electrical accessories (such
as chargers, headsets, or batteries) with your household waste. Do not
dispose of your battery or mobile device in a fire. These items should be
disposed of in accordance with the national collection and recycling
schemes operated by your local or regional authority. Alternatively, you may return
unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling
schemes, and further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
032376o
Disposal of your Mobile Device Packaging &
Product Guide
Product packaging and pr oduct guides should only be disp osed of in accordance with
national collection and recycling requirements. Please contact your regional
authorities for more details.
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Motorola, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Do not ship your accessory product to the above address. If you need to return
your product for repairs, replacement, or warranty service, please contact the
Motorola Customer Support Center at:
1-877-MOTOBLU (Motorola Bluetooth® support)
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)