Motorola FOCUS85, FOCUS85-B, FOCUS85-S, FOCUS85-W USER’S GUIDE

USER’S GUIDE
Wi-Fi® Home Video Camera
Models: FOCUS85, FOCUS85-B, FOCUS85-S, FOCUS85-W
The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi® Home Video Camera!
Thank you for purchasing your new Motorola Wi-Fi® Home Video Camera. If you have always wondered what happens when you are away, wonder no more. Now you can monitor your children, pets or property with this easy-to-use system. You can install the Camera App on your iPhone Android™ and view the Camera’s video stream from your PC or Notebook, as well as devices for Android™ or iPhone
Please keep your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage.
For product related questions, please call:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
This User’s Guide has all the information you need to make the most of your product. Please read the Safety Instructions on pages 5 - 6 before you install the Unit.
®
/iPad®.
Inside the Box
• 1 x Wi-Fi® Camera Unit
• 1 x Power Adapter
• 1 x Quick Start Guide
• 1 x User Guide
®
/iPad® or devices for
Overview of your Camera
1
2
3
4
5
6
7
8
9
10
11
1. Light Sensor (for night mode
detection)
2. Camera Lens
3. Infrared LEDs (for night vision)
4. Power / St atus indicator
5. Microphone
6. PAIR Button
7. Speaker
8. Antenna
9. Micro USB socket
10. ON/OFF Switch
11. Temperature Sensor
Important guidelines for installing your Wi-Fi® Camera Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth® systems or microwave ovens may cause interference with this product. Keep
®
the Wi-Fi if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi
Camera Unit away from these types of products, or turn them OFF
®
connection available.
Table of contents
1. Safety Instructions .....................................................................................5
2. Minimum System Requirements............................................................... 7
3. Getting Started - Connecting Devices .....................................................8
3.1 Setup............................................................................................................8
3.2 User Account and Camera Setup on Android™ Devices......................... 9
3.2.1 Powering ON and connecting the FOCUS85 Camera ............. 9
3.2.2 Download the Hubble for Motorola Monitors application ........ 9
3.2.3 Run the Hubble App on your Android™ device .................... 10
3.2.4 Add the FOCUS85 Camera to your account ...........................11
3.3 User Account and Camera Setup:
Working with iPhone®/iPad®.................................................................. 15
3.3.1 Powering ON and connecting the FOCUS85 Camera ........... 15
3.3.2 Download the Hubble for Motorola Monitors App .................. 15
3.3.3 Run the Hubble App on your iPhone®/iPad® .........................16
4. Camera ....................................................................................................21
5. Procedure for Resetting the Camera......................................................42
6. Help..........................................................................................................43
7. General Information ................................................................................50
8. Technical Specifications .........................................................................55
3.3.4 Add FOCUS85 Camera to your account ................................. 17
4.1 Connecting the Camera to Power........................................................... 21
4.2 Camera Functions:
Working with Android™ devices ............................................................ 21
4.2.1 Add more Cameras .................................................................. 21
4.2.2 Remove a Camera .................................................................... 23
4.2.3 Change your Account Information .......................................... 24
4.2.4 Camera Settings ....................................................................... 25
4.2.5 General Settings ....................................................................... 26
4.2.6 Features of the Hubble App .....................................................27
4.3 Camera Functions:
Working with iPhone®/iPad®.................................................................. 31
4.3.1 Add more Cameras .................................................................. 31
4.3.2 Remove a Camera .................................................................... 32
4.3.3 Change your Account Information .......................................... 33
4.3.4 Camera Settings ....................................................................... 34
4.3.5 General settings ........................................................................ 35
4.3.6 Hubble App Settings .................................................................36
4.3.7 Features of the Hubble for App ................................................37
4.4 Camera Functions:
Working with PC/Notebook .................................................................... 41
4 Table of contents
1. Safety Instructions
WARNING:
STRANGULATION HAZARD - In case this unit is being used to monitor infants or children, keep the unit and adapter cord more than 1 metre from the cot and out of their reach. Never place Camera or cords within a cot or near a bed. Secure the cord away from children's reach. Never use extension cords with AC Adapters. Only use the AC Adapters provided.
As with any electrical device, supervision of your pet's usage should be exercised until your pet is acclimated to the product. If your pet is prone to chewing, we strongly recommend you keep this and all other electrical devices out of its reach.
Wi-Fi® CAMERA UNIT SET UP & USE:
Determine a location for the Wi-Fi® Camera Unit that will provide the best view of your baby in the cot.
Place the Wi-Fi drawers, desk, shelf or wall-mount it using the keyhole slot in the Camera base.
NEVER place the Wi-Fi
®
Camera Unit on a flat surface, such as a chest of
®
Camera Unit or cords within the cot.
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Safety Instructions 5
WARNING
This Wi-Fi
®
Camera Unit is compliant with all relevant electromagnetic field standards and is, when handled as described in the User’s Guide, safe to use. Therefore, always read the instructions in this User’s Guide carefully before using the device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi
®
Camera Unit is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
®
• Do not place the Wi-Fi
Camera Unit or cords in the cot or within reach of
the baby (the unit should be at least 1 metre away).
• Keep the cords out of reach of children.
®
• Do not cover the Wi-Fi
• Test the Wi-Fi
®
Camera Unit with a towel or blanket.
Camera Unit and all its functions so that you are familiar with
it prior to use.
®
• Do not use the Wi-Fi
• Do not install the Wi-Fi
Camera Unit near water.
®
Camera Unit near a heat source.
• Only use the Power Adapter provided. Do not use other power adapters as
this may damage the device.
• Never use extension cords with Power Adapter.
• Do not touch the plug contacts with sharp or metal objects.
6 Safety Instructions
2. Minimum System Requirements
Web Portal
• Windows® 7
• Mac OS
• Chrome™ 24
• Internet Explorer
• Safari
• Java™ 7
• Firefox
• Adobe
®
10.7
®
®
6
®
18.0
®
Flash® Player 15.0
9
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
High Speed (Wi-Fi®) Internet
• At least 0.6 Mbps upload bandwidth per Camera (you can test your internet speed on this site: http://www.speedtest.net)
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Minimum System Requirements 7
3. Getting Started - Connecting Devices
View your Camera from any compatible device remotely
Access your
Camera locally
How does it work?
When a user tries to access the Camera, our secure server authenticates the user’s identity and permits access to the Camera.
3.1 Setup
Connect the Camera to the Power Adapter, then plug it into a suitable mains power socket and make sure the Switch is in the ON position. The Camera must be within range of the Wi-Fi the password of the router is available for entering during the in-app setup process.
Status of LED Indication:
- Pair / Setup state: LED is red and blue and flashing slowly
- Unconnected state: LED is red and flashing slowly
- Connected state: LED is blue and always ON
- Ready for connection state: LED is blue and flashing slowly
Note:
You can only setup via a compatible smartphone or tablet and not via a PC.
®
router with which you want to connect. Make sure
8 Getting Started - Connecting Devices
3.2 User Account and Camera Setup on Android™
Devices
What you need
• FOCUS85 Camera
• FOCUS85 Camera Power Adapter
• Device with Android™ system version 4.2 or above
3.2.1 Powering ON and connecting the FOCUS85 Camera
• Connect the FOCUS85 adapter to a suitable mains power socket, insert the Power Adapter plug into the micro USB socket at the back of the FOCUS85 Camera.
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s Red LED flashes after the Camera has completed the booting process. When you hear two ‘beeps’, the Camera is ready for setup.
3.2.2 Download the Hubble for Motorola Monitors application
• Go to the Google Play™ Store to search for “Hubble for Motorola Monitors”.
• Download the Hubble for Motorola Monitors application from the Google Play™ Store and install it on to your Android™ device.
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Android™
Getting Started - Connecting Devices 9
3.2.3 Run the Hubble App on your Android™ device
A1
• Ensure your Android™ device is connected to your Wi-Fi® router.
• Run the Hubble for Motorola Monitors application and key in your Hubble App account information, select “I agree to the Terms of Use” before you tap on Create. (Picture A1)
Note: If you already have a Hubble App account, please select Already have a Account? to go next steps.
10 Getting Started - Connecting Devices
3.2.4 Add the FOCUS85 Camera to your account
A2 A3
A4
• Your new account is created and you are automatically logged in.
• Tap on Add Camera. (Picture A2)
• Tap on Continue. (Picture A3)
• On the screen, it shows the setup instructions. (Picture A4)
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Android™
Getting Started - Connecting Devices 11
• Press and hold the PAIR button for 3 seconds at the side of the FOCUS85
A5 A6
Camera, you will hear a Beep tone and a voice saying “Ready to Pairing” from Camera Unit. Tap on Search for Camera.
• The App auto searches and connects to your Camera as shown in the below pictures (Pictures A5, A6). The LED on the Camera will flash green/red.
12 Getting Started - Connecting Devices
• Select Wi-Fi® Network and tap Continue, enter the password for the
A7 A8
A9 A10
selected network then tap on OK.
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Android™
• Connecting the Camera to a Wi-Fi
®
network takes a few the minutes and
will show the connection status as displayed below. (Pictures A9, A10) If the connection fails, please tap on the Retry button and repeat the steps in section 3.2.4.
Getting Started - Connecting Devices 13
• Tap on Watch Live Camera to view the Camera video stream, the Camera's
A11 A12
blue LED is flashing. (Picture A11)
• Tap on the Hubble logo to go back to the Camera tab for a list of available Cameras. (Picture A12)
14 Getting Started - Connecting Devices
3.3 User Account and Camera Setup:
®
Working with iPhone
What you need
• FOCUS85 Camera
• FOCUS85 Camera Power Adapter
• iPhone
3.3.1 Powering ON and connecting the FOCUS85 Camera
• Connect the FOCUS85 adapter to a suitable mains power socket, insert the
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s red LED begins to flash after the Camera has completed the
3.3.2 Download the Hubble for Motorola Monitors App
• Go to the App Store to search for the “Hubble for Motorola Monitors” app.
• Download the Hubble for Motorola Monitors App and install it on your
®
/ iPad® with iOS version 7.0 or up
plug into the micro USB socket at back of the FOCUS85 Camera.
booting process. It means the Camera is ready for setup.
®
/iPad®.
iPhone
/iPad
®
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iOS
Getting Started - Connecting Devices 15
3.3.3 Run the Hubble App on your iPhone®/iPad
i1
®
• Ensure your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the Hubble App and key in your Hubble App account information, read through the Terms of Service then select “I agree to the Terms of Service” before you tap on Create. (Picture i1)
Note: If you already have a Hubble App account, please select Already have a Account? to go next steps.
16 Getting Started - Connecting Devices
3.3.4 Add FOCUS85 Camera to your account
i2 i3
FOCUS85
i4
• Your new account is created and you are automatically logged in.
• Tap on Add Camera. (Picture i2)
• Tap on “FOCUS85”. (Picture i3)
• Follow on-screen instructions to turn on the Bluetooth™ function on your iPhone/iPad.
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iOS
Getting Started - Connecting Devices 17
• Tap on the Home button, then enter the “Settings” menu to turn on the
i5 i6
i7
Bluetooth™ function on your iPhone/iPad.
• Press the HOME button to exit the Settings menu and tap on the “Hubble for Motorola Monitors” App to enter the start-up screen.
18 Getting Started - Connecting Devices
• According to above steps to find current Camera ID “CameraHD-
i8
i9 i10
xxxxxxxxxx” , then tap on Continue. Ensure your iPhone
®
or iPad®
connected it. (Picture i8)
®
• Select Wi-Fi
Network to tap Continue, enter password to tap Next.
(Pictures i9, i10)
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iOS
Getting Started - Connecting Devices 19
• Connecting the Camera to a Wi-Fi® network, need to wait a few minutes then
i11 i12
i13 i14
see connection status as displayed below (Pictures i11, i12). If connection fails, please tap on the Retry button and repeat the steps in 3.3.4.
• Tap on the Camera you wish to view from the Camera tab to view the Camera’s video stream. (Picture i13)
• Tap on the Hubble logo to go back to the Camera tab for a list of available Cameras. (Picture i14)
20 Getting Started - Connecting Devices
4. Camera
4.1 Connecting the Camera to Power
• Insert the small end of the Power Adapter into the Power Adapter Connector and plug the Power Adapter into a suitable mains power socket.
• Slide the ON/OFF switch to ON, the blue Power LED will light up. (Note: To switch the device off, slide the ON/OFF switch to OFF.)
4.2 Camera Functions:
Working with Android™ devices
• Run the Hubble App on your Android™ device.
• The Camera view appears on the screen.
4.2.1 Add more Cameras
• On Camera view, tap on the Hubble logo to go to the Add Camera page. (Picture A13)
• Tap on Add Camera to add one more Camera by following steps for Android™ device setup in section 3.2.4. (Picture A14)
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Android™
Camera 21
• Once the Camera has been added, the Camera view will automatically be
A13 A14
displayed.
22 Camera
4.2.2 Remove a Camera
A15 A16
You can remove a Camera from your account by following these steps:
• Tap the Settings icon on the General page, then tap on Camera Details. (Picture A15)
• Select Remove Camera and select Ye s to delete the unit from the Camera list. (Picture A16)
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Android™
Camera 23
4.2.3 Change your Account Information
A17
You can change the account information using your Android™ device.
• Tap Account on the General page, the Account Settings will appear on
screen. (Picture A17)
• Tap on Change Password to change your password and follow the
instructions.
• Tap on Log Out to leave the account.
• Tap on Fre emiu m plan, it will go to link to the Cloud Video Recording
Service. To obtain more information, please visit our website http://www.hubbleconnected.com
• Tap on Use to access Remote Connection Setting , use Remote Only by Selecting Ye s .
Enable Disconnect Alert. When disconnect it will be beeps alert. Enable the Disconnect Alert by selecting Ye s .
• Tap on Send Log to send your Hubble App report to our server via e-mail; this should be sent if requested by a customer service agent.
.
24 Camera
4.2.4 Camera Settings
A18 A19
A20
You can change the Camera settings by tapping the Settings icon on the Camera page. (Picture A18)
• Tap on Camera Details to review Camera Name, Change Image, Firmwar e version, Model ID and Remove Camera. (Picture A19)
• Tap on Notification Sensitivity to set the sensitivity of sound & motion detection, and to set an Alert for High/Low temperature. (Picture A20)
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Android™
Camera 25
4.2.5 General Settings
A21 A22
• Tap Settings on General page.
• Tap on General Settings to shift the format of Clock (12hr/24hr) & the Te m p e r a t u r e (°C / °F) and activate Notification Sound or Vib ration . (Picture A21)
• Tap on Do Not Disturb, set the timer to the desired time and select ON, the Camera will not send any sound or alert to your Android™ device for the duration of your setting. (Picture A22)
26 Camera
4.2.6 Features of the Hubble App
A23 A24
On Camera view, tap the viewing area, Function Icons will appear as following:
Two Way Communication – Tap on the Microphone icon to turn on the talk
back function to the Camera, press the circle button once to speak. Toggle again to listen from the Camera. (Pictures A23, A24)
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Android™
Camera 27
Pan and Tilt Function:
A25 A26
Tap the up and down buttons to tilt, the left and right buttons to pan. (Pictures A25, A26)
28 Camera
Photo/Video - Take a photo or record a video from your Camera.
A27 A28
A29
Tap the on-screen Video icon to activate the photo/video function. Select the video record function by selecting the small video icon to the right of the large blue button, press the large blue button to start recording. The button will turn red, press again to stop recording. (Pictures A27, A28)
Tap on the small Camera icon to the right of the large blue button to switch to Camera mode, press the large blue button to capture photos from Camera view. (Picture A29)
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Android™
Camera 29
Note:
A30 A31
Photos and videos will be stored in the internal flash memory of your device for Android™, they can be accessed from the Gallery or Media Player. To play videos, please use the Hubble App or a 3rd party application, such as MX player (found in the Google Play™ Store), which is able to play MJPG (Motionjpeg) files.
Melody – To play one of the pre-set 5 melodies sound in system, tap on
Melody to show the Melody menu and select one you prefer to play on your Camera. (Picture A30)
Te m pe ra tu re Me as u re – The temperature reading from the temperature
sensor at the back of the Camera will display at your Android™ device CD screen (Picture A31). The reading will turn RED if the temperature exceeds the High/Low Temperature limits set in the Account. (see section 4.2.4)
30 Camera
4.3 Camera Functions:
i15 i16
®
Working with iPhone
• Run the Hubble App on your iPhone
• The Camera view appears on the screen.
4.3.1 Add more Cameras
• Whilst in the Camera view, tap on the Motorola logo to go to the Add Camera
page. (Picture i15)
• Tap on Add Camera to add one more Camera by following steps of
• Once the Camera has been added, the Camera view will automatically be
Note:
You can only add up to 4 Cameras connected to one account.
®
iPhone
/iPad® setup 3.3.4. (Picture i16)
displayed.
/iPad
®
/iPad®.
®
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iOS
Camera 31
4.3.2 Remove a Camera
i17 i18
You can remove a Camera from your Account by following these steps:
• Tap the Settings icon on General page, then tap on Camera Detail. (Picture i17)
• Select Remove Camera and tap on Ye s to delete the unit from Camera list. (Picture i18)
32 Camera
4.3.3 Change your Account Information
i19
You can change your account information using iPhone®/iPad®.
• Tap Account on the General page, the Account settings will appears on
screen. (Picture i19)
• Tap on Change Password to change your password by following the
instructions.
• Tap on Log Out to leave account.
• Tap on Current Plan, it will go to link to the Cloud Video Recording Service.
To obtain more information, please visit our website www.hubbleconnected.com/motorola/plans
• Tap on Send app log to send your Hubble App report to our server via e-mail;
this should be sent if requested by a customer service agent.
.
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iOS
Camera 33
4.3.4 Camera Settings
i20 i21
i22
You can change the Camera settings by tapping on the Settings icon on the General page (Picture i20), to review Camera Name and Firmware Version (Picture i21), also you are allowed to change Camera name when tap on existing name and following the instructions.
• Tap on Notification Sensitivity to set the sensitivity of sound & motion detection, and set Alert of High/Low temperature. (Picture i22)
34 Camera
4.3.5 General settings
i23 i24
i25
• Tap Settings on General page. (Picture i23)
• Tap on General Settings to change the format for Clock (12hr/24hr) & Te m p e r a t u r e (°C / °F) and activate Notification Sound or Vibrati on. (Picture i24)
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iOS
• Tap on Do Not Disturb, set the timer to the desired time and select ON, the Camera will not send any sound or alert to your iPhone
®
/iPad® for the
duration of your setting. (Picture i25)
Camera 35
4.3.6 Hubble App Settings
i26
• Tap on Settings on your iPhone®/iPad®, and a list of applications will appear,
tap on Hubble App , the settings for the Hubble App will be shown on screen. (Picture i26)
36 Camera
4.3.7 Features of the Hubble for App
i27 i28
In Camera view, tap the viewing area, Function Icons will appear as follows:
Two-Way Communication – Tap on the microphone icon to turn on the
talkback function to the Camera, press the circle button once to speak. Toggle again to listen from the Camera. (Pictures i27, i28)
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iOS
Camera 37
Pan and Tilt Function:
i29 i30
Tap the 4 Way Arrow icon to activate the pan/tilt function. Press the up/down arrows to tilt the Camera up and down, press the left/right arrows to pan the Camera left and right. (Pictures i29, i30)
38 Camera
Photo Function - Tap the on-screen Camera icon to activate the photo
i31
capture function. Press the large blue Camera button to take a photograph. (Picture i31)
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iOS
Note:
Photos will be stored in The internal flash memory of your iPhone
Camera 39
®
/iPad®.
Melody – To play one of the pre-set melodies sound in system, tap on
i32 i33
Melody to show the Melody menu and select the one you prefer to play on your Camera. (Picture i32)
Te m pe ra tu re Me as u re – The temperature reading from the temperature
sensor at the back of the Camera will display at your iPhone
®
/iPad® LCD screen (Picture i33). The readings will turn RED if the temperature exceeds High/Low Temperature limited which set in the Account. (see section 4.3.5)
40 Camera
4.4 Camera Functions: Working with PC/Notebook
• Go to URL:
• Enter your User Name and Password and then click Login if you have already
created an account.
• Click on the Camera list paired in your account via Android™ device or
iPhone stay connected with your favourite people, places and pets with live video streaming.
• At the website, you can change the settings by following the Menu instruction
steps.
https://app.hubbleconnected.com/#login
®
/iPad®, and the Camera view will appear on screen. You can easily
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Camera 41
5. Procedure for Resetting the Camera
Note: If your Camera is moved from one router (e.g. home) to another (e.g. office) or you have Camera setup issues, then this Camera must be reset. Please reset the Camera with the following procedure:
1. Slide the ON/OFF switch to OFF.
2. Press and hold the PAIR button then slide the ON/OFF switch to ON.
3. Release the PAIR button when you hear a confirmation beep and wait for Camera to compete internal reset procedure, the LED indicator will be red and flashes slowly when Camera is reset successfully.
4. You can add your Camera again by following the steps in section 3.2.4 for Android devices or in section 3.3.4 for iOS devices.
42 Procedure for Rese tting the Camera
6. Help
Noise interference
To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi
Use of other 2.4 GHz products, such as Bluetooth ovens, may cause interference with this product. Keep the Wi-Fi at least 1.5m away from these types of products, or turn them off if they appear to be causing interference.
Lost connection
Check your Wi-Fi
®
Wi-Fi
Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi®
®
settings. If necessary, reconnect your Wi-Fi®. Ensure the
network.
If you forgot your password
If you do not remember your password, tap "Forgot Password" and submit your e-mail address. A new password will be sent to your e-mail address immediately.
Trouble Shooting
Category Problem
Description / Error
Account I am unable to login
even after registration.
Account I receive an error
message saying: "Email ID is not registered".
®
Camera Unit.
®
systems or microwave
®
Camera Unit
Solution
Please check your user name and password.
Please ensure that you have registered an account with us. Tap Create Account to create an account to be able to use the Wi-Fi Video Baby Monitor Camera.
®
Home
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Help 43
Account What do I do if I forget
my password?
Account I am unable to receive a
new password although I have used the "Forgot Password" option.
Connectivity Issues
I get a message: We are having problems accessing your Camera. This could be due to the lack of an internet connection. Please wait and try again later.
Viewing Camera
When I am in "Remote Mode", the video stops after 5 minutes. How do I view it for longer?
Click on the "Forgot Password" link on the website https:// app.hubbleconnected.com/#login OR on your Android™ or iOS application. An email will be sent to your registered email address.
1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder.
2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account.
1. Please try again in a few minutes. This could be because of any issue with your internet connection.
2. If the problem persists, please restart your Camera to check if this fixes the problem.
3. Please restart your Wireless Rout er.
When you are accessing your Camera via a network different from your home network (over the internet) your video time-outs after 5 minutes.
You can click on the Camera again from the Android™/iOS application to start streaming again.
If you are accessing from your web­browser, you can press the Relo ad button to start viewing your Camera video stream again.
44 Help
Features The sound alert setting
®
®
®
®
threshold is not right.
Connectivity Issues
My phone application displays the following message: "Unable to connect to BMS server".
Setting Up While I am adding a
new Camera to my account, I am not able to find any Cameras to add.
General What are the
supported browsers for access from my PC/
®
Mac
?
You can adjust Sound Sensitivity to trigger notifications under the Camera Settings menu.
1.
Check the Wi-Fi network strength.
2. Check if you are connected to
the internet by starting the phone browser and going to a website like www.google.com.
3. Try again if you successfully
connect to the internet.
If you are trying to add a Camera which has previously been added into your account or another account, you will first have to reset the Camera. This can be done by pressing and holding the PAIR button at the bottom of the Camera for 5 seconds.
On PC and Mac , we recommend using Google Chrome. However the following browsers are also supported: PC: Internet Explorer 9 and above. Mac : Safari.
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Help 45
General What is the
®®®
®
significance of LED flashing?
Connectivity Issues
I am not able to access my Camera.
Setting Up During setup on
devices for Android™ and iOS, I am not able to find my Camera during the last step and the setup fails.
A flashing LED indicates the following status:
Slow flashing: 1. Your Camera is in setup mode. You can add the Camera to your account in this mode. Out of the box, the Camera is in Setup mode. To reset to Setup mode, press and hold the PAIR button on the bottom of the Camera untill you hear a beep.
Slow flashing: 2. The Camera is either connecting to the router or has lost the link to the router. Please ensure that the Camera is in the Wi-Fi signal range.
LED is stable:
The Camera is
connected to the Wi-Fi network.
Please check if the Camera is within Wi-Fi range. If the LED on your Camera is flashing slowly, please try to move the Camera closer to the router for better Wi-Fi connectivity and try again.
Please reset the Camera to Setup mode and try again. Press and hold the PAIR button on the bottom of the Camera untill you hear a beep. Wait for a minute for the Camera to restart. The Camera LED, indicates that it is in setup mode. Now restart the Setup from your smartphone again.
46 Help
Connectivity
®®®®®
®
®®®
®
Issues
Even though I am accessing my Camera from the same Wi-Fi network, I still find my Camera is shown as remote. I can only access it for 5 minutes at a time.
Camera When I try to view the
Camera, I get a prompt for Camera firmware upgrade. What should I do?
General Which platforms are
supported for accessing my Camera?
General I do not hear sound
when I am accessing a remote Camera.
Please check your wireless router settings. For example, for Buffalo brand routers there is an option called Wireless Isolation. Please disable this option.
Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve Camera features.
Minimum requirement:
Windows 7*
*Java browser plug-in needed
Mac OS version 10.7
Chrome™ version 24
Internet Explorer version 9
Safari version 6
Java™ version 7
Firefox version 18.0
Adobe Flash Player 15.0
Android™ 4.2
iPhone /iPad iOS version 7.0
You can tap on the Speaker icon in the video stream screen to hear audio. By default, the audio is not ON when you are accessing a remote Camera.
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Help 47
General What is the meaning of
®
"Local Camera" and "Remote Camera"?
General How do I download the
Application for Android™ and iOS devices?
Setting up When the video is cut
off, the application attempts to reconnect and this results in lost sound and choppy video.
When you are accessing your Camera from the same wireless network (Home) in which it is configured, it is a local Camera. When you are accessing your Camera away from your home, it is a Remote Camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home.
Android™:
- Open the Google Play Store on
your Android™ device.
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
You will need to turn off the auto lock function on your smart device to ensure continuous video/audio feeding.
48 Help
Features How many users can
access the Camera at one time?
Connectivity issues
I found interference caused by my other webcam devices.
If you are accessing in local more, two users are supported. For more than two users all streaming will go through remote server. This allows for unlimited user access to a single Camera at one time.
Video streaming performance is related to internet bandwidth, especially if you have 2 or more video streaming devices that are working through the same router.
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Help 49
7. General Information
If your product is not working properly....
1. Read this User's Guide.
2. Contact Customer Service at:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
Consumer Products and Accessories Limited Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International Ltd ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product ("Product") or certified accessory ("Accessory") sold for use with this product is manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorised distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that does not conform to this Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
50 General Information
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another.
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General Information 51
Products Covered Length of Coverage
Consumer Products Two (2 ) y ea r s from the date of the
Products, original purchase by the first consumer purchaser of the product.
Consumer Accessories Ninety (90) days from the date of the
Accessories, original purchase by the first consumer purchaser of the
product. Consumer Products and Accessories that are Repaired or Replaced
The balance of the original warranty or
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, st orag e, mi suse or a buse , acc ide nt or negl ect, suc h as p hysi cal dama ge (c rack s, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, BINATONE or its authorised service centres, are excluded from coverage.
52 General Information
Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorised Repair Centre.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.
These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent employee or staff of BINATONE, that may have been made in connection with the said purchase.
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General Information 53
FOCUS85, FOCUS85-B, FOCUS85-S, FOCUS85-W
London, 30 May , 2014
Declare under our sole responsibility that the following products
Radio Spectrum: EN300328 V1.8.1:2012
EN60950-1/A12:2011
RF Safety:
EMC: EN301489-17 V2.2.1:2012
EN301489-1 V1.9.2:2011
BINATONE TELECOM PLC
1 Apsley Way London NW2 7HF,United Kingdom. Tel: +44(0) 20 8955 2700 Fax: +44(0) 20 8344 8877 e-mail: binatoneuk@binatonetelecom.co.u
k
________________________________________ .
EC Declaration of Conformity
We the manufacturer / Importer : Binatone Telecom Plc
1 Apsley Way London NW2 7HF, United Kingdom.
Type of equipment: Model Name: Country of Origin: China Brand: Motorola
complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the approximation of the laws of the Member States relating to Radio Spectrum Matters, the Council Directive
/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility (EMC) and the European Community Directive 2006/95/EC relating to Electrical Safety. Directive 2011/65/EC on the restriction of use of hazardous substances (RoHS) and 2009/125/EC relating to ecodesign requirement for Energy-Related Products (ErP).
Assessment of compliance of the product with the requirements relating to the essential requirements according to Article 3 R&TTE was based on Annex III of the Directive 1999/5/EC and the following standard:
Electrical Safety:
The product is labelled with the European Approval Marking CE as show. Any Unauthori
ed
modification of the product voids this Declarat
ion.
Manufacturer / Importer (Signature of authori
ed person)
Karl Heinz Mueller / Chief Technical Officer Place & Date
Wi-Fi Video Camera
EN62311:2010
54 General Information
8. Technical Specifications
®
Camera Unit
Wi-Fi 802.11 b/g/n
Image sensor Colour CMOS 1M Pixels
Lens f = 2.3 mm, F = 2.4
IR LED 8 pcs
Power Adapter: Ten Pao International Ltd.
S009GV0500150
Input: 100-240V AC, 50/60Hz, 300mA
Output: 5V DC, 1500mA
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Technical Specifications 55
Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Apple logo and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play, Android, and Chrome are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Internet Explorer and Windows are trademarks of the Microsoft group of companies. Firefox is a registered trademark of the Mozilla Foundation. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated. Java is a registered trademark of Oracle and/or its affiliates. All other trademarks are the property of their respective owners. © 2015 Motorola Mobility LLC. All rights reserved.
EN_EU Version 5.0 Printed in China
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