The features described in this user’s guide are subject to modifications without prior notice.
Welcome...
to your new Motorola Wi-Fi® Home Video Camera!
Thank you for purchasing your new Motorola Wi-Fi® Home Video Camera.
If you have always wondered what happens when you are away, wonder no
more. Now you can monitor your children, pets or property with this easy-to-use
system. You can install the Camera App on your iPhone
Android™ and view the Camera’s video stream from your PC or Notebook, as
well as devices for Android™ or iPhone
Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.
For product related questions, please call:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
This User’s Guide has all the information you need to make the most of your
product.
Please read the Safety Instructions on pages 5 - 6 before you install the Unit.
®
/iPad®.
Inside the Box
• 1 x Wi-Fi® Camera Unit
• 1 x Power Adapter
• 1 x Quick Start Guide
• 1 x User Guide
®
/iPad® or devices for
Overview of your Camera
1
2
3
4
5
6
7
8
9
10
11
1. Light Sensor (for night mode
detection)
2. Camera Lens
3. Infrared LEDs (for night vision)
4. Power / St atus indicator
5. Microphone
6. PAIR Button
7. Speaker
8. Antenna
9. Micro USB socket
10. ON/OFF Switch
11. Temperature Sensor
Important guidelines for installing your Wi-Fi® Camera Unit
• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth®
systems or microwave ovens may cause interference with this product. Keep
®
the Wi-Fi
if they appear to be causing interference.
• Always ensure that you have a good Wi-Fi
Camera Unit away from these types of products, or turn them OFF
4.3.7Features of the Hubble for App ................................................37
4.4Camera Functions:
Working with PC/Notebook .................................................................... 41
4Table of contents
1. Safety Instructions
WARNING:
STRANGULATION HAZARD - In case this unit is being used to monitor
infants or children, keep the unit and adapter cord more than 1 metre
from the cot and out of their reach. Never place Camera or cords within
a cot or near a bed. Secure the cord away from children's reach. Never
use extension cords with AC Adapters. Only use the AC Adapters
provided.
As with any electrical device, supervision of your pet's usage should be
exercised until your pet is acclimated to the product. If your pet is prone to
chewing, we strongly recommend you keep this and all other electrical
devices out of its reach.
Wi-Fi® CAMERA UNIT SET UP & USE:
● Determine a location for the Wi-Fi® Camera Unit that will provide the
best view of your baby in the cot.
● Place the Wi-Fi
drawers, desk, shelf or wall-mount it using the keyhole slot in the Camera
base.
● NEVER place the Wi-Fi
®
Camera Unit on a flat surface, such as a chest of
®
Camera Unit or cords within the cot.
ENGLISH
Safety Instructions5
WARNING
This Wi-Fi
®
Camera Unit is compliant with all relevant electromagnetic field
standards and is, when handled as described in the User’s Guide, safe to use.
Therefore, always read the instructions in this User’s Guide carefully before
using the device.
• Adult assembly is required due to small parts. Keep all small parts away from
children.
• This product is not a toy. Do not allow children to play with it.
• This Wi-Fi
®
Camera Unit is not a substitute for responsible adult supervision.
• Keep this User’s Guide for future reference.
®
• Do not place the Wi-Fi
Camera Unit or cords in the cot or within reach of
the baby (the unit should be at least 1 metre away).
• Keep the cords out of reach of children.
®
• Do not cover the Wi-Fi
• Test the Wi-Fi
®
Camera Unit with a towel or blanket.
Camera Unit and all its functions so that you are familiar with
it prior to use.
®
• Do not use the Wi-Fi
• Do not install the Wi-Fi
Camera Unit near water.
®
Camera Unit near a heat source.
• Only use the Power Adapter provided. Do not use other power adapters as
this may damage the device.
• Never use extension cords with Power Adapter.
• Do not touch the plug contacts with sharp or metal objects.
6Safety Instructions
2. Minimum System Requirements
Web Portal
• Windows® 7
• Mac OS
• Chrome™ 24
• Internet Explorer
• Safari
• Java™ 7
• Firefox
• Adobe
®
10.7
®
®
6
®
18.0
®
Flash® Player 15.0
9
Android™ System
• Version 4.2 or above
iPhone®/iPad® iOS
• Version 7.0 or above
High Speed (Wi-Fi®) Internet
• At least 0.6 Mbps upload bandwidth per Camera (you can test your internet
speed on this site: http://www.speedtest.net)
ENGLISH
Minimum System Requirements7
3. Getting Started - Connecting Devices
View your Camera from any
compatible device remotely
Access your
Camera locally
How does it work?
When a user tries to access the Camera, our secure server authenticates the
user’s identity and permits access to the Camera.
3.1Setup
Connect the Camera to the Power Adapter, then plug it into a suitable mains
power socket and make sure the Switch is in the ON position. The Camera must
be within range of the Wi-Fi
the password of the router is available for entering during the in-app setup
process.
Status of LED Indication:
- Pair / Setup state: LED is red and blue and flashing slowly
- Unconnected state:LED is red and flashing slowly
- Connected state: LED is blue and always ON
- Ready for connection state: LED is blue and flashing slowly
Note:
You can only setup via a compatible smartphone or tablet and not via a PC.
®
router with which you want to connect. Make sure
8Getting Started - Connecting Devices
3.2User Account and Camera Setup on Android™
Devices
What you need
• FOCUS85 Camera
• FOCUS85 Camera Power Adapter
• Device with Android™ system version 4.2 or above
3.2.1 Powering ON and connecting the FOCUS85 Camera
• Connect the FOCUS85 adapter to a suitable mains power socket, insert the
Power Adapter plug into the micro USB socket at the back of the FOCUS85
Camera.
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s Red LED flashes after the Camera has completed the booting
process. When you hear two ‘beeps’, the Camera is ready for setup.
3.2.2 Download the Hubble for Motorola Monitors application
• Go to the Google Play™ Store to search for “Hubble for Motorola Monitors”.
• Download the Hubble for Motorola Monitors application from the Google
Play™ Store and install it on to your Android™ device.
ENGLISH
Android™
Getting Started - Connecting Devices9
3.2.3 Run the Hubble App on your Android™ device
A1
• Ensure your Android™ device is connected to your Wi-Fi® router.
• Run the Hubble for Motorola Monitors application and key in your Hubble
App account information, select “I agree to the Terms of Use” before you tap
on Create. (Picture A1)
Note: If you already have a Hubble App account, please select Already have a
Account? to go next steps.
10Getting Started - Connecting Devices
3.2.4 Add the FOCUS85 Camera to your account
A2A3
A4
• Your new account is created and you are automatically logged in.
• Tap on Add Camera. (Picture A2)
• Tap on Continue. (Picture A3)
• On the screen, it shows the setup instructions. (Picture A4)
ENGLISH
Android™
Getting Started - Connecting Devices11
• Press and hold the PAIR button for 3 seconds at the side of the FOCUS85
A5A6
Camera, you will hear a Beep tone and a voice saying “Ready to Pairing”
from Camera Unit. Tap on Search for Camera.
• The App auto searches and connects to your Camera as shown in the below
pictures (Pictures A5, A6). The LED on the Camera will flash green/red.
12Getting Started - Connecting Devices
• Select Wi-Fi® Network and tap Continue, enter the password for the
A7A8
A9A10
selected network then tap on OK.
ENGLISH
Android™
• Connecting the Camera to a Wi-Fi
®
network takes a few the minutes and
will show the connection status as displayed below. (Pictures A9, A10) If the
connection fails, please tap on the Retry button and repeat the steps in
section 3.2.4.
Getting Started - Connecting Devices13
• Tap on Watch Live Camera to view the Camera video stream, the Camera's
A11A12
blue LED is flashing. (Picture A11)
• Tap on the Hubble logo to go back to the Camera tab for a list of available
Cameras. (Picture A12)
14Getting Started - Connecting Devices
3.3User Account and Camera Setup:
®
Working with iPhone
What you need
• FOCUS85 Camera
• FOCUS85 Camera Power Adapter
• iPhone
3.3.1 Powering ON and connecting the FOCUS85 Camera
• Connect the FOCUS85 adapter to a suitable mains power socket, insert the
• Make sure that the ON/OFF switch is in the ON position.
• The Camera’s red LED begins to flash after the Camera has completed the
3.3.2 Download the Hubble for Motorola Monitors App
• Go to the App Store to search for the “Hubble for Motorola Monitors” app.
• Download the Hubble for Motorola Monitors App and install it on your
®
/ iPad® with iOS version 7.0 or up
plug into the micro USB socket at back of the FOCUS85 Camera.
booting process. It means the Camera is ready for setup.
®
/iPad®.
iPhone
/iPad
®
ENGLISH
iOS
Getting Started - Connecting Devices15
3.3.3 Run the Hubble App on your iPhone®/iPad
i1
®
• Ensure your iPhone®/iPad® is connected to your Wi-Fi® Router.
• Run the Hubble App and key in your Hubble App account information, read
through the Terms of Service then select “I agree to the Terms of Service”
before you tap on Create. (Picture i1)
Note: If you already have a Hubble App account, please select Already have a
Account? to go next steps.
16Getting Started - Connecting Devices
3.3.4 Add FOCUS85 Camera to your account
i2i3
FOCUS85
i4
• Your new account is created and you are automatically logged in.
• Tap on Add Camera. (Picture i2)
• Tap on “FOCUS85”. (Picture i3)
• Follow on-screen instructions to turn on the Bluetooth™ function on your
iPhone/iPad.
ENGLISH
iOS
Getting Started - Connecting Devices17
• Tap on the Home button, then enter the “Settings” menu to turn on the
i5i6
i7
Bluetooth™ function on your iPhone/iPad.
• Press the HOME button to exit the Settings menu and tap on the “Hubble for
Motorola Monitors” App to enter the start-up screen.
18Getting Started - Connecting Devices
• According to above steps to find current Camera ID “CameraHD-
i8
i9i10
xxxxxxxxxx” , then tap on Continue. Ensure your iPhone
®
or iPad®
connected it. (Picture i8)
®
• Select Wi-Fi
Network to tap Continue, enter password to tap Next.
(Pictures i9, i10)
ENGLISH
iOS
Getting Started - Connecting Devices19
• Connecting the Camera to a Wi-Fi® network, need to wait a few minutes then
i11i12
i13i14
see connection status as displayed below (Pictures i11, i12). If connection
fails, please tap on the Retry button and repeat the steps in 3.3.4.
• Tap on the Camera you wish to view from the Camera tab to view the
Camera’s video stream. (Picture i13)
• Tap on the Hubble logo to go back to the Camera tab for a list of available
Cameras. (Picture i14)
20Getting Started - Connecting Devices
4. Camera
4.1Connecting the Camera to Power
• Insert the small end of the Power Adapter into the Power Adapter Connector
and plug the Power Adapter into a suitable mains power socket.
• Slide the ON/OFF switch to ON, the blue Power LED will light up. (Note: To
switch the device off, slide the ON/OFF switch to OFF.)
4.2Camera Functions:
Working with Android™ devices
• Run the Hubble App on your Android™ device.
• The Camera view appears on the screen.
4.2.1 Add more Cameras
• On Camera view, tap on the Hubble logo to go to the Add Camera page.
(Picture A13)
• Tap on Add Camera to add one more Camera by following steps for
Android™ device setup in section 3.2.4. (Picture A14)
ENGLISH
Android™
Camera21
• Once the Camera has been added, the Camera view will automatically be
A13A14
displayed.
22Camera
4.2.2 Remove a Camera
A15A16
You can remove a Camera from your account by following these steps:
• Tap the Settings icon on the General page, then tap on Camera Details.
(Picture A15)
• Select Remove Camera and select Ye s to delete the unit from the Camera
list. (Picture A16)
ENGLISH
Android™
Camera23
4.2.3 Change your Account Information
A17
You can change the account information using your Android™ device.
• Tap Account on the General page, the Account Settings will appear on
screen. (Picture A17)
• Tap on Change Password to change your password and follow the
instructions.
• Tap on Log Out to leave the account.
• Tap on Fre emiu m plan, it will go to link to the Cloud Video Recording
Service. To obtain more information, please visit our website
http://www.hubbleconnected.com
• Tap on Use to access Remote Connection Setting , use Remote Only by
Selecting Ye s .
• Enable Disconnect Alert. When disconnect it will be beeps alert. Enable the
Disconnect Alert by selecting Ye s .
• Tap on Send Log to send your Hubble App report to our server via e-mail;
this should be sent if requested by a customer service agent.
.
24Camera
4.2.4 Camera Settings
A18A19
A20
You can change the Camera settings by tapping the Settings icon on the
Camera page. (Picture A18)
• Tap on Camera Details to review Camera Name, Change Image, Firmwar e version, Model ID and Remove Camera. (Picture A19)
• Tap on Notification Sensitivity to set the sensitivity of sound & motion
detection, and to set an Alert for High/Low temperature. (Picture A20)
ENGLISH
Android™
Camera25
4.2.5 General Settings
A21A22
• Tap Settings on General page.
• Tap on General Settings to shift the format of Clock (12hr/24hr) & the Te m p e r a t u r e (°C / °F) and activate Notification Sound or Vib ration . (Picture
A21)
• Tap on Do Not Disturb, set the timer to the desired time and select ON, the
Camera will not send any sound or alert to your Android™ device for the
duration of your setting. (Picture A22)
26Camera
4.2.6 Features of the Hubble App
A23A24
On Camera view, tap the viewing area, Function Icons will appear as following:
Two Way Communication – Tap on the Microphone icon to turn on the talk
back function to the Camera, press the circle button once to speak. Toggle
again to listen from the Camera. (Pictures A23, A24)
ENGLISH
Android™
Camera27
Pan and Tilt Function:
A25A26
Tap the up and down buttons to tilt, the left and right buttons to pan. (Pictures
A25, A26)
28Camera
Photo/Video - Take a photo or record a video from your Camera.
A27A28
A29
Tap the on-screen Video icon to activate the photo/video function. Select the
video record function by selecting the small video icon to the right of the large
blue button, press the large blue button to start recording. The button will turn
red, press again to stop recording. (Pictures A27, A28)
Tap on the small Camera icon to the right of the large blue button to switch
to Camera mode, press the large blue button to capture photos from Camera
view. (Picture A29)
ENGLISH
Android™
Camera29
Note:
A30A31
Photos and videos will be stored in the internal flash memory of your device for
Android™, they can be accessed from the Gallery or Media Player. To play
videos, please use the Hubble App or a 3rd party application, such as MX player
(found in the Google Play™ Store), which is able to play MJPG (Motionjpeg)
files.
Melody – To play one of the pre-set 5 melodies sound in system, tap on
Melody to show the Melody menu and select one you prefer to play on your
Camera. (Picture A30)
Te m pe ra tu re Me as u re – The temperature reading from the temperature
sensor at the back of the Camera will display at your Android™ device CD
screen (Picture A31). The reading will turn RED if the temperature exceeds the
High/Low Temperature limits set in the Account. (see section 4.2.4)
30Camera
4.3Camera Functions:
i15i16
®
Working with iPhone
• Run the Hubble App on your iPhone
• The Camera view appears on the screen.
4.3.1 Add more Cameras
• Whilst in the Camera view, tap on the Motorola logo to go to the Add Camera
page. (Picture i15)
• Tap on Add Camera to add one more Camera by following steps of
• Once the Camera has been added, the Camera view will automatically be
Note:
You can only add up to 4 Cameras connected to one account.
®
iPhone
/iPad® setup 3.3.4. (Picture i16)
displayed.
/iPad
®
/iPad®.
®
ENGLISH
iOS
Camera31
4.3.2 Remove a Camera
i17i18
You can remove a Camera from your Account by following these steps:
• Tap the Settings icon on General page, then tap on Camera Detail.
(Picture i17)
• Select Remove Camera and tap on Ye s to delete the unit from Camera list.
(Picture i18)
32Camera
4.3.3 Change your Account Information
i19
You can change your account information using iPhone®/iPad®.
• Tap Account on the General page, the Account settings will appears on
screen. (Picture i19)
• Tap on Change Password to change your password by following the
instructions.
• Tap on Log Out to leave account.
• Tap on Current Plan, it will go to link to the Cloud Video Recording Service.
To obtain more information, please visit our website
www.hubbleconnected.com/motorola/plans
• Tap on Send app log to send your Hubble App report to our server via e-mail;
this should be sent if requested by a customer service agent.
.
ENGLISH
iOS
Camera33
4.3.4 Camera Settings
i20i21
i22
You can change the Camera settings by tapping on the Settings icon on the
General page (Picture i20), to review Camera Name and Firmware Version
(Picture i21), also you are allowed to change Camera name when tap on existing
name and following the instructions.
• Tap on Notification Sensitivity to set the sensitivity of sound & motion
detection, and set Alert of High/Low temperature. (Picture i22)
34Camera
4.3.5 General settings
i23i24
i25
• Tap Settings on General page. (Picture i23)
• Tap on General Settings to change the format for Clock (12hr/24hr) & Te m p e r a t u r e (°C / °F) and activate Notification Sound or Vibrati on. (Picture
i24)
ENGLISH
iOS
• Tap on Do Not Disturb, set the timer to the desired time and select ON, the
Camera will not send any sound or alert to your iPhone
®
/iPad® for the
duration of your setting. (Picture i25)
Camera35
4.3.6 Hubble App Settings
i26
• Tap on Settings on your iPhone®/iPad®, and a list of applications will appear,
tap on Hubble App , the settings for the Hubble App will be shown
on screen. (Picture i26)
36Camera
4.3.7 Features of the Hubble for App
i27i28
In Camera view, tap the viewing area, Function Icons will appear as follows:
Two-Way Communication – Tap on the microphone icon to turn on the
talkback function to the Camera, press the circle button once to speak. Toggle
again to listen from the Camera. (Pictures i27, i28)
ENGLISH
iOS
Camera37
Pan and Tilt Function:
i29i30
Tap the 4 Way Arrow icon to activate the pan/tilt function. Press the up/down
arrows to tilt the Camera up and down, press the left/right arrows to pan the
Camera left and right. (Pictures i29, i30)
38Camera
Photo Function - Tap the on-screen Camera icon to activate the photo
i31
capture function. Press the large blue Camera button to take a photograph.
(Picture i31)
ENGLISH
iOS
Note:
Photos will be stored in The internal flash memory of your iPhone
Camera39
®
/iPad®.
Melody – To play one of the pre-set melodies sound in system, tap on
i32i33
Melody to show the Melody menu and select the one you prefer to play on your
Camera. (Picture i32)
Te m pe ra tu re Me as u re – The temperature reading from the temperature
sensor at the back of the Camera will display at your iPhone
®
/iPad® LCD screen
(Picture i33). The readings will turn RED if the temperature exceeds High/Low
Temperature limited which set in the Account. (see section 4.3.5)
40Camera
4.4Camera Functions:
Working with PC/Notebook
• Go to URL:
• Enter your User Name and Password and then click Login if you have already
created an account.
• Click on the Camera list paired in your account via Android™ device or
iPhone
stay connected with your favourite people, places and pets with live video
streaming.
• At the website, you can change the settings by following the Menu instruction
steps.
https://app.hubbleconnected.com/#login
®
/iPad®, and the Camera view will appear on screen. You can easily
ENGLISH
Camera41
5. Procedure for Resetting the Camera
Note: If your Camera is moved from one router (e.g. home) to another (e.g.
office) or you have Camera setup issues, then this Camera must be reset. Please
reset the Camera with the following procedure:
1. Slide the ON/OFF switch to OFF.
2. Press and hold the PAIR button then slide the ON/OFF switch to ON.
3. Release the PAIR button when you hear a confirmation beep and wait for
Camera to compete internal reset procedure, the LED indicator will be red
and flashes slowly when Camera is reset successfully.
4. You can add your Camera again by following the steps in section 3.2.4 for
Android devices or in section 3.3.4 for iOS devices.
42Procedure for Rese tting the Camera
6. Help
Noise interference
To avoid background noise or echoes, ensure that there is enough distance
between your device and the Wi-Fi
Use of other 2.4 GHz products, such as Bluetooth
ovens, may cause interference with this product. Keep the Wi-Fi
at least 1.5m away from these types of products, or turn them off if they appear
to be causing interference.
Lost connection
Check your Wi-Fi
®
Wi-Fi
Camera Unit is switched ON. Wait a few minutes to connect to the Wi-Fi®
®
settings. If necessary, reconnect your Wi-Fi®. Ensure the
network.
If you forgot your password
If you do not remember your password, tap "Forgot Password" and submit
your e-mail address. A new password will be sent to your e-mail address
immediately.
Trouble Shooting
CategoryProblem
Description / Error
AccountI am unable to login
even after registration.
AccountI receive an error
message saying: "Email
ID is not registered".
®
Camera Unit.
®
systems or microwave
®
Camera Unit
Solution
Please check your user name and
password.
Please ensure that you have
registered an account with us. Tap
Create Account to create an account
to be able to use the Wi-Fi
Video Baby Monitor Camera.
®
Home
ENGLISH
Help43
AccountWhat do I do if I forget
my password?
AccountI am unable to receive a
new password although
I have used the "Forgot
Password" option.
Connectivity
Issues
I get a message: We
are having problems
accessing your
Camera. This could be
due to the lack of an
internet connection.
Please wait and try
again later.
Viewing
Camera
When I am in "Remote
Mode", the video stops
after 5 minutes. How
do I view it for longer?
Click on the "Forgot Password" link on
the website https://
app.hubbleconnected.com/#login OR
on your Android™ or iOS application.
An email will be sent to your registered
email address.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.
2. If the problem persists, please
restart your Camera to check if
this fixes the problem.
3. Please restart your Wireless
Rout er.
When you are accessing your Camera
via a network different from your
home network (over the internet) your
video time-outs after 5 minutes.
You can click on the Camera again
from the Android™/iOS application
to start streaming again.
If you are accessing from your webbrowser, you can press the Relo ad
button to start viewing your Camera
video stream again.
44Help
FeaturesThe sound alert setting
®
®
®
®
threshold is not right.
Connectivity
Issues
My phone application
displays the following
message: "Unable to
connect to BMS
server".
Setting UpWhile I am adding a
new Camera to my
account, I am not able
to find any Cameras to
add.
GeneralWhat are the
supported browsers for
access from my PC/
®
Mac
?
You can adjust Sound Sensitivity to
trigger notifications under the
Camera Settings menu.
1.
Check the Wi-Fi network
strength.
2. Check if you are connected to
the internet by starting the
phone browser and going to a
website like www.google.com.
3. Try again if you successfully
connect to the internet.
If you are trying to add a Camera
which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the PAIR button at the bottom of the
Camera for 5 seconds.
On PC and Mac , we recommend
using Google Chrome. However the
following browsers are also
supported: PC: Internet Explorer 9
and above. Mac : Safari.
ENGLISH
Help45
GeneralWhat is the
®®®
®
significance of LED
flashing?
Connectivity
Issues
I am not able to access
my Camera.
Setting UpDuring setup on
devices for Android™
and iOS, I am not able
to find my Camera
during the last step and
the setup fails.
A flashing LED indicates the following
status:
Slow flashing: 1. Your Camera is in
setup mode. You can add the Camera
to your account in this mode. Out of the
box, the Camera is in Setup mode. To
reset to Setup mode, press and hold the
PAIR button on the bottom of the
Camera untill you hear a beep.
Slow flashing: 2. The Camera is either
connecting to the router or has lost the
link to the router. Please ensure that the
Camera is in the Wi-Fi signal range.
LED is stable:
The Camera is
connected to the Wi-Fi network.
Please check if the Camera is within
Wi-Fi range. If the LED on your
Camera is flashing slowly, please try to
move the Camera closer to the router
for better Wi-Fi connectivity and try
again.
Please reset the Camera to Setup
mode and try again. Press and hold
the PAIR button on the bottom of the
Camera untill you hear a beep. Wait
for a minute for the Camera to restart.
The Camera LED, indicates that it is in
setup mode. Now restart the Setup
from your smartphone again.
46Help
Connectivity
®®®®®
®
®®®
®
Issues
Even though I am
accessing my Camera
from the same Wi-Fi
network, I still find my
Camera is shown as
remote. I can only
access it for 5 minutes
at a time.
CameraWhen I try to view the
Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?
GeneralWhich platforms are
supported for
accessing my Camera?
GeneralI do not hear sound
when I am accessing a
remote Camera.
Please check your wireless router
settings. For example, for Buffalo
brand routers there is an option called
Wireless Isolation. Please disable this
option.
Please upgrade your firmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve Camera features.
Minimum requirement:
Windows 7*
*Java browser plug-in needed
Mac OS version 10.7
Chrome™ version 24
Internet Explorer version 9
Safari version 6
Java™ version 7
Firefox version 18.0
Adobe Flash Player 15.0
Android™ 4.2
iPhone /iPad iOS version 7.0
You can tap on the Speaker icon in the
video stream screen to hear audio. By
default, the audio is not ON when you
are accessing a remote Camera.
ENGLISH
Help47
GeneralWhat is the meaning of
®
"Local Camera" and
"Remote Camera"?
GeneralHow do I download the
Application for
Android™ and iOS
devices?
Setting upWhen the video is cut
off, the application
attempts to reconnect
and this results in lost
sound and choppy
video.
When you are accessing your Camera
from the same wireless network (Home)
in which it is configured, it is a local
Camera. When you are accessing your
Camera away from your home, it is a
Remote Camera. You may be using 3G,
4G or 4G LTE or a Wi-Fi connection
outside of your home.
Android™:
- Open the Google Play Store on
your Android™ device.
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
iOS Device:
- Open the App Store
SM
- Select Search
- Type in "Hubble for Motorola
Monitors"
- The results will show the Hubble
App
- Select to install it
You will need to turn off the auto lock
function on your smart device to
ensure continuous video/audio
feeding.
48Help
FeaturesHow many users can
access the Camera at
one time?
Connectivity
issues
I found interference
caused by my other
webcam devices.
If you are accessing in local more, two
users are supported. For more than
two users all streaming will go through
remote server. This allows for
unlimited user access to a single
Camera at one time.
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.
ENGLISH
Help49
7. General Information
If your product is not working properly....
1. Read this User's Guide.
2. Contact Customer Service at:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
Consumer Products and Accessories Limited Warranty
("Warranty")
Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified accessory ("Accessory") sold
for use with this product is manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period outlined below. This
Warranty is your exclusive warranty and is not transferable.
Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable.
What will BINATONE do?
BINATONE or its authorised distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.
50General Information
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.
ENGLISH
General Information51
Products CoveredLength of Coverage
Consumer ProductsTwo (2 ) y ea r s from the date of the
Products, original purchase by the first
consumer purchaser of the product.
Consumer AccessoriesNinety (90) days from the date of the
Accessories, original purchase by the
first consumer purchaser of the
product.
Consumer Products and Accessories
that are Repaired or Replaced
The balance of the original warranty or
for Ninety (90) days from the date
returned to the consumer, whichever is
longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts
due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation,
st orag e, mi suse or a buse , acc ide nt or negl ect, suc h as p hysi cal dama ge (c rack s,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.
Unauthorised Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorised service centres, are excluded from coverage.
52General Information
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.
Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
+49 (0) 1805 938 802 (Europe)
Email: motorola-mbp@tdm.de
You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorised Repair Centre.
To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.
These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.
ENGLISH
General Information53
FOCUS85, FOCUS85-B, FOCUS85-S, FOCUS85-W
London, 30 May , 2014
Declare under our sole responsibility that the following products
Radio Spectrum:EN300328 V1.8.1:2012
EN60950-1/A12:2011
RF Safety:
EMC:EN301489-17 V2.2.1:2012
EN301489-1 V1.9.2:2011
BINATONE TELECOM PLC
1 Apsley Way London NW2 7HF,United Kingdom.
Tel: +44(0) 20 8955 2700 Fax: +44(0) 20 8344 8877
e-mail: binatoneuk@binatonetelecom.co.u
k
________________________________________ .
EC Declaration of Conformity
We the manufacturer / Importer : Binatone Telecom Plc
1 Apsley Way London
NW2 7HF, United Kingdom.
Type of equipment:
Model Name:
Country of Origin: China
Brand: Motorola
complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the
approximation of the laws of the Member States relating to Radio Spectrum Matters, the
Council Directive
/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility (EMC) and the European Community Directive
2006/95/EC relating to Electrical Safety. Directive 2011/65/EC on the restriction of use of
hazardous substances (RoHS) and 2009/125/EC relating to ecodesign requirement for
Energy-Related Products (ErP).
Assessment of compliance of the product with the requirements relating to the essential
requirements according to Article 3 R&TTE was based on Annex III of the Directive
1999/5/EC and the following standard:
Electrical Safety:
The product is labelled with the European Approval Marking CE as show. Any Unauthori
ed
modification of the product voids this Declarat
ion.
Manufacturer / Importer
(Signature of authori
ed person)
Karl Heinz Mueller / Chief Technical OfficerPlace & Date