Motorola CLP 1010 User manual

CLP Series Two-Way Radio

User Guide

Model CLP1010, CLP1040, and CLP1060 (with Bluetooth® Wireless Technology)

TM

Document Copyrights

No duplication or distribution of this document or any portion thereof shall take place without the express
written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in
any form or by any means, electronic or mechanical, for any purpose without the express written
permission of Motorola.

Disclaimer

The information in this document is carefully examined, and is believed to be entirely reliable. However,
no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes
to any products herein to improve readability, function, or design. Motorola does not assume any liability
arising out of the applications or use of any product or circuit described herein; nor does it cover any
license under its patent rights nor the rights of others.

Computer Software Copyrights . . . . . . . . . iii

Radio Frequency (RF) Exposure Safety

Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Product Safety and RF Exposure

Compliance . . . . . . . . . . . . . . . . . . . . . . iv

FCC Licensing Information . . . . . . . . . . . . .v

Interference Information . . . . . . . . . . . . . . . . . v

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . .1

Radio Overview . . . . . . . . . . . . . . . . . . . . . . .2

Radio Controls. . . . . . . . . . . . . . . . . . . . . . . . .2

Getting Started . . . . . . . . . . . . . . . . . . . . . . . .3

Install The Battery . . . . . . . . . . . . . . . . . . . . . .3

Connecting a Wired Audio Accessory. . . .4

Connecting a Bluetooth Wireless

Accessory (Select Models Only) . . . . . . . . . . .5

Add Bluetooth Headset (Initial Pairing) . . .5

Reconnect to Last Connected Bluetooth

Headset. . . . . . . . . . . . . . . . . . . . . . . . . . .5

Erase Bluetooth Headset History and Add

Bluetooth Headset . . . . . . . . . . . . . . . . . .5

i

Turning the Radio On and Off . . . . . . . . . 6

Adjusting the Volume. . . . . . . . . . . . . . . . 6

Installing and Removing the Swivel

Belt Clip Holster . . . . . . . . . . . . . . . . . . . . 6

Transmitting and Receiving . . . . . . . . . . . . . . 7

Operation with Menu Settings . . . . . . . . . . . . 8

Selecting a Channel. . . . . . . . . . . . . . . . . 9

Monitoring a Channel. . . . . . . . . . . . . . . 10

Scanning . . . . . . . . . . . . . . . . . . . . . . . . 10

Dynamic Talkaround Scan (*) . . . . . . . . 11

Sending Call Tone (enabled through

CPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Mute Feature (*). . . . . . . . . . . . . . . . . . . 11

Talk Permit Tone (*). . . . . . . . . . . . . . . . 11

Battery and Charger Features. . . . . . . . . . 12

Battery Features. . . . . . . . . . . . . . . . . . . . . . 12

About the Li-Ion Battery . . . . . . . . . . . . . 12

Battery Recycling and Disposal . . . . . . . 13

Removing the Lithium-Ion (Li-Ion)

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power Supply, Adapter and Drop-in Tray

Charger . . . . . . . . . . . . . . . . . . . . . . . . . 14

CONTENTS

Charging a Standalone Battery. . . . . . . .15

Charging the Bluetooth Headset. . . . . . .18

Checking Battery Status . . . . . . . . . . . . .19

Batteries and Chargers Safety

Information. . . . . . . . . . . . . . . . . . . . . . . . . .20

Operational Safety Guidelines . . . . . . . .21

CONTENTS

Programming The Radio Through

the CPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Downloading the (Customer Programming

Software) CPS . . . . . . . . . . . . . . . . . . . .22

Radio Cloning . . . . . . . . . . . . . . . . . . . . . . .25

Cloning Radio Settings . . . . . . . . . . . . . . . . .25

Cloning Instructions. . . . . . . . . . . . . . . . . . . .25

Cloning Radios using the CLP Series
Cloning Cable Kit P/N HKKN4026

(optional accessory) . . . . . . . . . . . . . . . .25

Cloning Radios using the CLP Series Multi­Unit Charger (MUC) Kit P/N HKPN4007

(optional accessory) . . . . . . . . . . . . . . . .28

ii

Advanced Radio Configuration (*) . . . . . . 29

Entering Advanced Radio Configuration

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting . . . . . . . . . . . . . . . . . . . . . 30

Use and Care . . . . . . . . . . . . . . . . . . . . . . . 34

Radio Frequency and Code Charts . . . . . 35

Motorola Limited Warranty for the United

States and Canada . . . . . . . . . . . . . . . . . . . 39

Accessories . . . . . . . . . . . . . . . . . . . . . . . . 44

Audio Accessories . . . . . . . . . . . . . . . . . . . . 44

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Carry Accessories . . . . . . . . . . . . . . . . . . . . 44

Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Programming Cables . . . . . . . . . . . . . . . . . . 45

COMPUTER SOFTWARE COPYRIGHTS

The Motorola products described in this
manual may include copyrighted Motorola
computer programs stored in semiconductor
memories or other media. Laws in the United
States and other countries preserve for
Motorola certain exclusive rights for
copyrighted computer programs, including, but
not limited to, the exclusive right to copy or
reproduce in any form the copyrighted
computer program. Accordingly, any
copyrighted Motorola computer programs
contained in the Motorola products described in
this manual may not be copied, reproduced,
modified, reverse-engineered, or distributed in
any manner without the express written
permission of Motorola.

iii

Furthermore, the purchase of Motorola
products shall not be deemed to grant either
directly or by implication, estoppels, or
otherwise, any license under the copyrights,
patents or patent applications of Motorola,
except for the normal non-exclusive license to
use that arises by operation of law in the sale of
a product.

COMPUTER SOFTWARE

COPYRIGHTS

RADIO FREQUENCY (RF) EXPOSURE SAFETY STANDARDS

Product Safety and RF Exposure
Compliance

Before using this product, read the
operating instructions for safe
usage contained in the Product

C a u t i o n

Safety and RF Exposure booklet
contained with your radio.

ATTENTION!

This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.

Before using this product, read the RF energy
awareness information and operating instructions in
the Product Safety and RF Exposure booklet
enclosed with your radio (Motorola Publication part
number 6881095C98) to ensure compliance with RF
energy exposure limits.

RF SAFETY STANDARDS

iv

For a list of Motorola-approved antennas, batteries,
and other accessories, visit the following website:

www.motorolasolutions.com/CLP

FCC LICENSING INFORMATION

INTERFERENCE INFORMATION

This device complies with Parts 90 and 15 of the FCC
Rules. Operation is subject to the condition that this
device does not cause harmful interference.

The CLP Series radio operates on radio frequencies
that are regulated by the Federal Communications
Commission (FCC). To transmit on these frequencies,
you are required to have a license issued by the FCC.
Application is made available on FCC Form 601 and
Schedules D, H, and Remittance Form 159.

To obtain these FCC forms, request document

000601 which includes all forms and instructions. If

you wish to have the document faxed, mailed or have

questions, use the following contact information

.

FCC LICENSING

INFORMATION

Faxed: Contact the

Fax-On-Demand

system at:

1-202-418-0177 1-800-418-FORM

v

Mailed: Call the FCC forms hotline

1-800-418-3676

at:

For questions regarding FCC

license, contact the FCC at:

1-888-CALL-FCC
1-888-225-5322
Or: http://www.fcc.gov

Before filling out your application, you must decide
which frequency(ies) you can operate on: “Radio
Frequency and Code Charts” on page 35. For
questions on determining the radio frequency, call
Motorola Product Services at: 1-800-448-6686.

Changes or modifications not expressly approved by
Motorola may void the user’s authority granted by the
FCC to operate this radio and should not be made. To
comply with FCC requirements, transmitter
adjustments should be made only by or under the

INFORMATION

supervision of a person certified as technically

FCC LICENSING

qualified to perform transmitter maintenance and
repairs in the private land mobile and fixed services as
certified by an organization representative of the user
of those services.

vi

Replacement of any transmitter component (crystal,
semiconductor, etc.) not authorized by the FCC
equipment authorization for this radio could violate
FCC rules.

Use of this radio outside the country where it was
intended to be distributed is subject to government
regulations and may be prohibited.

INTRODUCTION

Thank you for purchasing a Motorola CLP Series
Two-Way Radio™. Your radio is a product of
Motorola’s 80 plus years of experience as a world
leader in designing and manufacturing
communications equipment. The CLP Series radios
provide cost-effective efficient communications for
businesses such as retail stores, restaurants, hotels,
and schools. Motorola professional two-way radios
are the perfect communications solution for all of
today’s fast-paced industries. Please read this guide
carefully so you know how to properly operate the
radio before use.

PACKAGE CONTENTS

Your product package contains the following products
and manuals:

• CLP Series Two-way Radio™

• Swivel Belt Clip Holster

• Lithium Ion Battery and Battery Door

• Drop-In Tray Charger with Transformer

• Audio Accessory

• User Quick Reference, Chargers Instructions
Leaflet, RF Safety Booklet

• Warranty Card

For product information, visit us at:
www.motorolasolutions.com/CLP

For product-related questions, contact:

1-800-448- 6686 in the USA
1-800-461-4575 in Canada
1-866-522-5210 on your TTY (Text Telephone)

This user guide covers the following CLP Series™ models (*):

Model

CLP1010 UHF 1W 1 No Yes

CLP1040 UHF 1W 4 No Yes

CLP1060 UHF 1W 6 Yes Yes

Note: Certain models may or may not be available at the time of purchase.

Frequency

Band

Transmit

Power

No. of

Channels

Bluetooth

Repeater

Capability

1

INTRODUCTION

RADIO OVERVIEW

A

RADIO CONTROLS

Power/Battery
Button

ccessory

Connector

Menu Button

Vol ume
Control (+/-)

RADIO OVERVIEW

2

Smart Status
Glow

Push-to-Talk
(PTT) Button

GETTING STARTED

INSTALL THE BATTERY

1. Push up the latch at the bottom of the battery
door and lift the battery door off the radio.

2. Align the battery contacts with tabs in the battery
compartment. Insert the contact side of the
battery first, then press the battery down to
secure in place.

3. Put the battery door back on the radio. Push
down the latch to lock.

RADIO OVERVIEW

Note: The CL P Series radios’ standard packaged models come with standard Lithium Ion battery and the standard Lithium Ion

battery door. For option, customers can order Hi-capacity Lithium Ion battery (P/N HKNN4013) and the Hi-capacity Lithium
Ion battery door (P/N HKLN4440).

3

Connecting a Wired Audio Accessory

Connect the wired audio accessory.

3. Plug the audio accessory straight into the
accessory connector on the radio. Screw the
audio accessory plug into the connector until it
is tight and fully engaged with the connector.

1. Turn the radio OFF.

2. Remove the accessory connector cover
(applicable on bluetooth enabled models only).

RADIO OVERVIEW

4

4. Turn the radio ON. Press either the Battery
Status, Menu or Volume Control button to
check for audio through the audio accessory.

Note: The CLP Series radios offer a variety of audio

accessories. For detailed Audio Accessories List,
please refer to www.motorolasolutions.com/CLP
for information on approved accessories. Lower the
radio volume BEFORE placing the audio accessory
in or near your ear.

CONNECTING A BLUETOOTH WIRELESS
ACCESSORY (SELECT MODELS ONLY)

Add Bluetooth Headset (Initial Pairing)

1. Turn the radio OFF.

2. Put Bluetooth headset in pairing mode. Refer to
your Bluetooth headset instructions leaflet.

3. Press and hold the PTT button and power
button simultaneously until radio shows the blue

LED.

LED Configuration

User Mode LED Status Color

Bluetooth

Pairing Mode

Pairing

Successfully

Bluetooth

Disconnected

Pairing Fail/

Timeout

• Last connection
– Fast blinking
blue

• Add or erase/
add – Solid blue

Blue/purple blinks for
5 seconds

Red/purple blinks
until the radio
reconnects

Red/purple blinks
until radio reconnects

Note: The Bluetooth feature is disabled when the wired

audio accessory is plugged into the accessory
connector on the CLP radio.

Reconnect to Last Connected Bluetooth
Headset

1. Turn the radio OFF.

2. Press the power button to turn the radio ON.
(Make sure the Bluetooth headset is turned
ON).

Erase Bluetooth Headset History and Add
Bluetooth Headset

1. Turn the radio OFF.

2. Put the Bluetooth headset in pairing mode.
Refer to your Bluetooth headset instructions
leaflet.

3. Press and hold the Menu button and power
button simultaneously until radio shows the blue
LED.

Note: The CLP radio uses proximity pairing. Make sure

the headset is close enough to the CLP radio.
Pairing process takes about 14 seconds.

5

RADIO OVERVIEW

Turning the Radio On and Off

• To turn the radio ON, press and hold the Power/
Battery button until you hear a short tone and the
Smart Status Glow lights up.

• To turn it OFF, press and hold the button until you
hear a short tone and the Smart Status Glow
(red) indicator blinks once.

Adjusting the Volume

Turn the radio ON and set volume level by
pressing volume control (+/- button). A total of 16
volume levels are available.

Installing and Removing the Swivel Belt
Clip Holster

1. Slide the bottom of the radio into the holster.

2. Snap the top of the holster into the radio around

the accessory connector.

3. To remove the holster, pull either the top or

bottom tab(s) and pull the radio from the holster.

Note: When using a corded audio accessory, loop the

4. Make a small loop in the cord. Pass the cord

RADIO OVERVIEW

6

cord into the recess in the rear of the holster for
optimal plug retention.

through the cord guide, nest the cord in the

U-shaped groove. Pull tight to lock the cord in
place.

5. Turn the belt clip to the position as needed.

Cord
Guide

U-Shaped
Groove

TRANSMITTING AND RECEIVING

1. To talk, press and hold the PTT button on the
front of the radio (or on select wired audio
accessories with an inline PTT). Speak clearly
into the microphone on the audio accessory.
When finished talking, release the PTT to listen.

2. To receive, listen through the earpiece at the
volume level you have set. Press the PTT to
respond.

Note: The CLP Series radios always require the use of an

audio accessory with microphone and speaker.

Talk Range

Industrial Multi-Level

Note: The CL P Series radios offer a variety of flexible

carrying accessories. For detailed Carrying
Accessories List, please refer to
www.motorolasolutions.com/CLP for information
on approved accessories.

Application

Unit to Unit Up to 100,000

With
Repeater

7

Inside steel/

concrete
industrial
buildings

square feet

Up to 250,000
square feet

Inside Multi-

Level

Buildings

Up to 10 floors

Up to 20 floors

RADIO OVERVIEW

OPERATION WITH MENU SETTINGS

Press Menu button to navigate through the Menu settings. Voice Assisted Operation feature* (* may not be
available on certain previous shipping radios) At any time in Menu mode, short press PTT or wait 3
seconds to exit the menu.

HOW TO... STEP 1 STEP 2

Change Channel Press Menu button to navigate to Channel. Press +/- button to change

Enter Monitor Mode Press Menu button to navigate to Monitor. Press +/- button to activate or

Enter Scan Mode Press Menu button to navigate to Scan. Press +/- button to activate or

Send Call Tone (enabled
through CPS)

Quick Tip: It is not necessary to wait for the voice prompt to be completed before continuing with next button press.

Note: For single channel models, Monitor, Scan Mode and Call Tone are supported. Single channel models support Scan mode

when the user enables “Dynamic Talkaround Scan” on a repeater channel via the customer programming software.

Press Menu button to navigate to Call
Tone.

channel.

deactivate Monitor.

deactivate Scan.

Press +/- button to send Call
Tone.

RADIO OVERVIEW

8

Selecting a Channel

For CLP multi-channel models only:

1. When powered ON, press the Menu button, you
can hear the voice prompt:

Default Channel Settings for CPS

• [Color] “Channel” – [Channel#] – “To change” –
“press +/-”

2. Select the channel you want. The LED reflects

the color of the new channel. Press PTT button
to confirm or it is activated after 3 second hang
time.

CLP1060 Multi-

Channel Models

LED

Status

1

3

4

5 Purple

6 White

Color

Red

Yel lo w

Blue

CLP1010 Single-Channel Models CLP1040 Multi-Channel Models

Channel LED Status Color Channel

1

Red

1

2

3

4

LED

Status

Color Channel

Red

Green 2 Green

Yellow

Blue

9

RADIO OVERVIEW

Monitoring a Channel

1. To activate, press the Menu button to navigate
to Monitor mode.

2. When Monitor is OFF, you can hear the voice
prompt: “Monitor” – “To activate” – “press +/-”.

3. Press either “+/-“ button to activate the Monitor;
press either “+/-“ button again to deactivate.

Note: When Monitor is ON, you can hear static if no

4. To engage the Monitor mode, enable Monitor via

5. To deactivate, press PTT during Monitor Menu

activity is present or audio if channel activity is
present.

the menu and let the menu time out.

mode.

Scanning

For multi-channel models only

You can scan up to 4 channels on CLP1040
models and scan up to 6 channels on CLP1060
models. When the radio detects activity, it stops
scanning and locks in on the active channel. This
allows you to talk and listen to the person
transmitting without changing channels.

RADIO OVERVIEW

10

1. Press the Menu button to navigate to Scan
mode.

2. When Scan is OFF, you can hear the voice
prompt: “Scan” – “To activate” – “press +/-”.

3. Press either “+/-“ button to activate the Scan;
press either “+/-“ button again to deactivate.

4. When Scan is on, you can hear the voice
prompt: “Scan” – “To deactivate” – “press +/-”
button.

Dynamic Talkaround Scan (*)

"Dynamic Talkaround Scan" is a simple but
effective method for an on-site repeater enabled
two-way radio systems to maximize
communication coverage. This feature can be
enabled on a repeater channel via the Customer
Programming Software (CPS). The Dynamic
Talkaround Scan gives the radio the ability to scan
both the transmit and receive frequencies of a
repeater channel.

Note: (*) Enhancement feature on CLP Radios. May not

be available on previous shippin g radios. The
Dynamic Talkaround Scan is given higher priority
then the Scan Mode. If the Dynamic Talkaround
Scan and Scan is enabled on the home channel,
then the radio can only support the Dynamic
Talkaround Scan.

Sending Call Tone (enabled through CPS)

1. Press the Menu button to navigate to Call Tone.

2. Press either “+/-“ button to transmit selected
Call Tone.

Note: There are 4 Call Tones available.

Mute Feature (*)

You can quickly lower the headset volume using
the Mute feature.

1. Press and hold + or - button while receiving
audio to quickly lower the headset volume to
“Mute Headset Volume” setting (configurable via
CPS). You can hear the voice prompt: "Mute"

2. To switch back to the previous headset volume
setting, press and hold + or - button again. You
can hear the voice prompt: "Unmute".

Note: (*) Enhancement feature on CLP radios. May not

available on previous shipping radios. The
enhanced CLP does not support the volume scroll
like the previous CLP models.

Talk Permit Tone (*)

In mixed fleet situations (CLP1010 or CLP1040 and
CLP1060), Bluetooth users may miss some words
due to the Bluetooth connection not being
established. Talk Permit Tone allocates some time so
that the link between the radio and headset gets
reestablished thus minimizing the lost words. (The
Talk Permit Tone is disabled by default on CPS on the
Bluetooth models).

Note: (*) Enhancement feature on C LP radios may not be

available on previous shipping radios.

11

RADIO OVERVIEW

BATTERY AND CHARGER FEATURES

BATTERY FEATURES

The CLP Series radio provides Lithium-Ion batteries
that come in different capacities that define the battery
life.

About the Li-Ion Battery

FEATURES

The CLP Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should be
charged before initial use to ensure optimum capacity
and performance.

BATTERY AND CHARGER

Battery life is determined by several factors. Among
the more critical are the regular overcharge of
batteries and the average depth of discharge with
each cycle. Typically, the greater the overcharge and
the deeper the average discharge, the fewer cycles a
battery can last. For example, a battery which is
overcharged and discharged 100% several times a
day, lasts fewer cycles than a battery that receives
less of an overcharge and is discharged to 50% per
day. Further, a battery which receives minimal
overcharging and averages only 25% discharge, lasts
even longer.

12

Motorola batteries are designed specifically to be
used with a Motorola charger and vice versa.
Charging in non-Motorola equipment may lead to
battery damage and void the battery warranty. The
battery should be at about 77 °F (25 °C) (room
temperature), whenever possible. Charging a cold
battery (below 50 °F [10 °C]) may result in leakage of
electrolyte and ultimately in failure of the battery.
Charging a hot battery (above 95 °F [35 °C]) results in
reduced discharge capacity, affecting the performance
of the radio. Motorola rapid-rate battery chargers
contain a temperature-sensing circuit to ensure that
batteries are charged within the temperature limits
stated above.

Battery Life

Based on 5% transmit, 5% receive, 90% standby
(standard duty cycle):

Estimated Battery Life

Standard
Charging
Solution

CLP1010,
CLP1040
CLP1060
(Bluetooth Always
ON Mode)

Standard Li-Ion

Battery Type

Battery

9 hours 14 hours

8 hours 12 hours

High Capacity
Li-Ion Battery

Battery Recycling and Disposal

Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be available in all
areas. Under various U.S. state laws and the laws of
several other countries, batteries must be recycled
and cannot be disposed of in landfills or incinerators.
Contact your local waste management agency for
specific requirements and information in your area.
Motorola fully endorses and encourages the recycling
of Li-Ion batteries. In the U.S. and Canada, Motorola
participates in the nationwide Rechargeable Battery
Recycling Corporation (RBRC) program for Li-Ion
battery collection and recycling.

13

Many retailers and dealers participate in this program.
For the location of the drop-off facility closest to you,
access RBRC's Internet web site at:
http://www.call2recycle.org or call:
1- 877-723-1297.

This internet site and telephone number also provides
other useful information concerning recycling options
for consumers, businesses and governmental
agencies.

BATTERY AND CHARGER

FEATURES

Removing the Lithium-Ion (Li-Ion) Battery

FEATURES

BATTERY AND CHARGER

Battery
Latch

Power Supply, Adapter and Drop-in Tray
Charger

1. Turn OFF the radio.

2. Push up the latch at the bottom of the battery

door and lift the battery door off the radio.

3. Pull the battery away from the radio.

14

The radio is packaged with one Drop-in Tray Charger
with transformer. For details, see “Chargers” Section
on page 45.

Charging a Standalone Battery

For your convenience the battery on the CLP radios
can be charged as a stand alone battery using either a
Single Unit Charger (SUC) or a Multi-Unit Charger
(MUC).

Note: When acquiring additional chargers or power

supplies, make sure you have similar drop-in tray
chargers and power supplies sets. For part number
details, refer to “Chargers” Section on page 45.

2. Connect the CLP power supply to a proper AC
outlet.

3. Insert the battery into the tray, with the inside
surface of the battery facing the front of the
charger, as shown.

4. Ensure the slots in the battery correctly engage
in the charger.

Estimated Charging Time

The following table provides the estimated charging
time of the battery.

Estimated Charging Time

Battery Type

Battery

4 hours 5.5 hours

2.5 hours 4 hours

Micro-USB
C h a r g i n g
Jack

Charging

Solution

Single Unit

Charger

Multi Unit

Charger

Standard Li- Ion

For further details, see “Batteries” Section on

To charge only the battery:

1. Insert the connector of the power supply into the
Micro USB port on the front of the drop-in
tray charger.

15

page 44.

High Capacity
Li-Ion Battery

BATTERY AND CHARGER

FEATURES

Charging the Radio with the Drop-in
Tray Single Unit Charger (SUC)

FEATURES

Charging with the Drop-In Tray
Multi-Unit Charger (Optional
Accessory)

1. Place the drop-in tray charger on a flat surface.

BATTERY AND CHARGER

2. Insert the connector of the power supply into the
Micro USB port on the front of the drop-in tray
charger.

3. Connect the correct power supply to a proper
AC outlet.

4. Insert the radio (with battery installed) into the
tray, facing down and making sure the charging
contacts on the charger are aligned with the
contacts on the radio.

Note: When charging a battery attached to a radio, turn

16

the radio OFF to ensure a full charge. The radio fits
in the charger with the holster attached when
placed face down in the tray.

The Multi-Unit Charger (MUC) allows drop-in
charging of up to 6 radios. Each of the 6 charging
pockets can hold a radio (with battery installed).
The Multi-Unit Charger provides pockets for
headset storage.

1. Place the charger on a flat surface or mount it
on the wall.

2. Insert the power cord plug into the jack on the
MUC.

3. Plug the cord into an AC outlet and then into
charger.

4. Turn the radio OFF.

Note: If the radio is ON while charging, it takes longer to

fully charge.

• For part number details, refer to the“Accessories”

Section on page 44.

5. Insert the radio facing down (with battery
installed) into the charging pocket, making sure

Charger LED Indicator

the radio contacts are aligned with the MUC
contacts.

Note: The battery can be charged by itself using the slot

on the flat surface of the charging pocket.

Charging Status LEDs

On the drop-in charger, the radio charging pocket
has an LED Charger.

On the MUC, each of the 6 charging pockets has
an LED. The LEDs are grouped into pairs to show
which charging pockets are paired. The LED is red
when the battery is charging. It turns to green
once the battery is fully charged.

Note: This Multi Unit Charger allows you to clone up to 2

radios (2 Source radios and 2 Target radios). For
more details, refer to “Radio Cloning” Section on
page 25.

Status LED Status Comments

Charging Steady

Charge
Complete

Battery
Fault (*)

Note: The LED is red when the battery is charging. It turns

Note: (*) Re-seating the battery pack likely corrects this

Red

Indication

Steady

Green

Indication

Blinking

Red

to green once the battery is fully charged.

issue.

17

The charger is
currently charging.

Battery is fully
charged.

Battery was faulty
when inserted.

BATTERY AND CHARGER

FEATURES

Charging the Bluetooth Headset

Refer to your Bluetooth headset leaflet for charging
instruction.

Charging Bluetooth Headset with CLP
Series Drop-In Tray Multi-Unit Charger
and Cloning Cable (Optional Accessory)

You can also charge your Bluetooth headset with
CLP Series Multi Unit Charger (MUC) P/N
HKPN4007 (optional accessory) and Cloning

FEATURES

Cable P/N HKKN4026 (optional accessory).

BATTERY AND CHARGER

• Plug one side of the cloning cable

microconnector to the USB port of the Multi-Unit
Charger (there are 6 USB port on top of the
accessory pockets)

18

• Plug the other end of the cloning cable to the
USB port of the Bluetooth headset for charging

Note: Refer to the charging status light on your Bluetooth

headset leaflet.

Checking Battery Status

When powered on, short press and release the
Power/Battery button, the Smart Status Glow and
Voice Assisted Operation features (* ) gives you
the battery status of the radio.

Battery Status

After the Smart Status Glow and Voice Assisted
Operation features (*) indicate the BATTERY
STATUS, it returns to the current channel color.

Note: (*) May not be available on certain previous

shipping radios.

BATTERY AND CHARGER

FEATURES

Level

Battery Level High (70 –100%) Green

Battery Level Medium (30 – 70%) Yel lo w

Battery Level Low (10 – 30%) Red

Battery Level Critical (0 – 10%)

19

LED

Status

Color

Blinking

Red

BATTERIES AND CHARGERS SAFETY INFORMATION

This document contains important safety and

operating instructions. Read these instructions

carefully and save them for future reference.

Before using the battery charger, read all the

instructions and cautionary markings on

• the charger,

• the battery, and

• the radio using the battery

1. To reduce risk of injury, charge only the

rechargeable Motorola-authorized batteries.

SAFETY INFORMATION

BATTERIES AND CHARGERS

Other batteries may explode, causing personal

injury and damage.

2. Use of accessories not recommended by

Motorola may result in risk of fire, electric

shock, or injury.

20

3. To reduce risk of damage to the electric plug

and cord, pull by the plug rather than the cord

when disconnecting the charger.

4. An extension cord should not be used unless

absolutely necessary. Use of an improper

extension cord could result in risk of fire and

electric shock. If an extension cord must be

used, make sure that the cord size is 18 AWG

for lengths up to 6.5 feet (2.0 m), and 16 AWG

for lengths up to 9.8 feet (3.0 m).

5. To reduce risk of fire, electric shock, or injury, do

not operate the charger if it has been broken or

damaged in any way. Take it to a qualified

Motorola service representative.

6. Do not disassemble the charger; it is not

repairable and replacement parts are not

available. Disassembly of the charger may

result in risk of electrical shock or fire.

7. To reduce risk of electric shock, unplug the

charger from the AC outlet before attempting

any maintenance or cleaning

OPERATIONAL SAFETY GUIDELINES

• Turn the radio OFF when charging battery.

• The charger is not suitable for outdoor use. Use
only in dry locations/conditions.

• Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).

• Disconnect charger from line voltage by removing
main plug.

• The outlet to which this equipment is connected
should be nearby and easily accessible.

• Maximum ambient temperature around the power
supply equipment must not exceed 40 °C
(104 °F).

• Make sure that the cord is located where it cannot
be stepped on, tripped over, or subjected to
water, damage, or stress.

21

BATTERIES AND CHARGERS

SAFETY INFORMATION

PROGRAMMING THE RADIO THROUGH THE CPS

RADIO PROGRAMMING OVERVIEW

Downloading the (Customer Programming
Software) CPS

You can program or change features on your CLP
radios by using the Computer Programming Software
(CPS) and the CPS Programming Cable (*). CPS
software is available for free as web based
downloadable software at:

www.motorolasolutions.com/CLP

After downloading the CPS, install the software to
your computer.

Programming the Radio

To program the radio:

1. Connect the radio via the Drop-in Charger Tray
or the Charging Pocket with “PROG” label on
the Multi-Unit Charger and CPS Programming
Cable.

Programming the Radio through a Single Unit

Charger

THROUGH THE CPS

PROGRAMMING THE RADIO

22

Programming the Radio through a Multi-Unit

Charger

2. Make sure the radio is turned ON.

3. Once the radio is connected, open the CPS and
select “Read” on the toolbar to get the radio
profile. The CPS allows the user to change
settings, such as General, Audio, Menu,
Channels, Scan List, Customized PL/DPL,
Bluetooth (*) as well as select frequencies, PL/
DPL codes on each channel.

4. After you change the settings, press “Write” on
the toolbar to save the settings.

For more information on the Computer Programming
Software, please refer to Help menu on the CPS.

Note: (*) CPS Programming Cable (P/N HKKN4025) is an

Note: (*) Bluetooth is available on selected models only.

accessory sold separately. Please contact your
Motorola Point of Purchase for more information.

Factory Default Settings

Your radio is programmed at the factory to the
following settings:

CLP1010 1W UHF 1 CH Radios Default Settings - BRUS

Channel #Frequency #Frequency

1 2 464.5500 67.0 12.5

CLP1040 1W UHF 4 CH Radios Default Settings - BRUS

Channel #Frequency #Frequency

1 2 464.5500 67.0 12.5

2 8 467.9250 67.0 12.5

3 5 467.8500 67.0 12.5

4 6 467.8750 67.0 12.5

Setting

Settings

23

Code
Valu e

(Hz)

Code
Valu e

(Hz)

Band
width
(kHz)

Band
width
(kHz)

PROGRAMMING THE RADIO

THROUGH THE CPS

CLP1060 1W UHF 6 CH Bluetooth Radios Default Settings

Channel #Frequency #Frequency

1 2 464.5500 67.0 12.5

2 8 467.9250 67.0 12.5

3 5 467.8500 67.0 12.5

4 6 467.8750 67.0 12.5

5 10 461.0625 67.0 12.5

6 12 461.1125 67.0 12.5

- BRUS

Settings

THROUGH THE CPS

PROGRAMMING THE RADIO

24

Code
Valu e

(Hz)

Band
width
(kHz)

RADIO CLONING

CLONING INSTRUCTIONS

Cloning Radios using the CLP Series

CLONING RADIO SETTINGS

You can copy the CLP Series radio settings from

Cloning Cable Kit P/N HKKN4026 (optional
accessory)

one radio (the source) to a second radio using the
CLP Series Single Unit Charger (SUC) Kit P/N
HKPN4008 and CLP Series Cloning Cable Kit P/N
HKKN4026 (optional accessory) or CLP Series
Multi-Unit Charger (MUC) Kit P/N HKPN4007
(optional accessory).

Cloning the Radio through a Single

A multi-channel radio can be cloned to a single­channel radio BUT only the first channel is cloned.
The Multi-Unit Charger (MUC) does not have to be
plugged in for cloning, but both radios require
charged batteries.

Note: The enhanced CLP software also uses the

LED to indicate “pass” or “fail” status during
cloning. Green LED during cloning indicates
“pass” status and red LED during cloning
indicates “fail” status.

25

Source Radio: Radio to be cloned

Tar g et R a dio : Radio to which the configuration of the

Before beginning the cloning process, make
sure you have:

• A fully charged battery on each one of the
radios

• Two CLP Series Single Unit Charger (SUC) Kits

• Both radios are turned OFF

1. Unplug any cables (power supply or USB
cables) from the Single Unit Chargers.

Unit Charger

“Source Radio” is to be copied.

RADIO CLONING

2. Plug one side of the cloning cable
microconnector to one Single Unit Charger.
Plug the other end to the second Single Unit
Charger.

Note: During the cloning process no power is

being applied to the Single Unit Charger.
The batteries cannot be charged. A data
communication is being established
between the two radios.

RADIO CLONING

3. Turn ON the “Target Radio” and place it into
one of the Single Unit Chargers.

4. On the “Source Radio”, power the radio
following the sequence below:• Press and
hold the Push-to-Talk (PTT) and the “-“Button
simultaneously while turning the radio ON
until you hear the Cloning Tone and Double
Blinking Yellow on the Smart Status

Glow.

5. Place the “Source Radio” in its Single Unit
Charger with an Audio accessory, then press
and release Menu Button to start the cloning
process.

26

6. After cloning is completed, the “Source
Radio” sounds either a “pass” tone (cloning
was successful) or a “fail” tone (cloning
process has failed). The pass tone sounds
like a good key “chirp” whereas the “fail” tone
sounds similar to a “bonk” tone.
(A tone is heard in no more than 5 seconds).

7. Once you have completed the cloning
process, you should turn the radios “OFF”
and “ON” to bring them to normal user mode
(exit “clone” mode).

What to do if cloning fails

The radio emits an audible “bonk” indicating

that the cloning process has failed. In the event

that cloning fails, try performing each of the

following before trying to start the cloning

process again.

Note: This cloning cable is designed to operate

only with compatible Motorola Drop-in Tray
Single Unit Charger. When ordering the
cloning cable, please refer to CLP Series
Cloning Cable Kit P/N HKKN4026. For
details about accessories, refer to
"Accessories" Section on page 44.

1. Make sure that the radio batteries on both
radios are fully charged.

2. Verify the cloning cable connection on both
Single Unit Chargers.

3. Make sure that the battery is engaged
properly on to the radio.

4. Make sure that there is no debris in the
charging tray or on the radio contacts.

5. Verify that the source radio is in cloning
mode.

6. Make sure that the radio to be cloned is
turned ON.

7. Make sure that radios are both from the
same type (same frequency band, same
region and same transmission power).

27

RADIO CLONING

Cloning Radios using the CLP Series Multi­Unit Charger (MUC) Kit P/N HKPN4007
(optional accessory)

RADIO CLONING

3. Turn the target radio ON and place it in the
pairing charging pocket that has the
“CLONE” label and start the cloning process.

4. Press the “Menu” button on the source radio
to start the cloning process. The source
radio generates the start clone tone.

5. Once the cloning is completed, turn the
target radio OFF and back ON again in order
to activate the radio.

Cloning the Radio through a Multi-Unit

1. To put the source radio into clone mode,
press and hold PTT and the “-” button while
turning the radio ON until you hear the
Cloning Tone and Double Blinking Yellow

on the Smart Status Glow.

2. Place the source radio into one of the
charging pockets that has the “CLONE”
label.

28

Charger

6. To clone another radio, repeat steps 3, 4 and

5.

7. To exit clone mode on the source radio, turn
the radio OFF.

ADVANCED RADIO CONFIGURATION (*)

(*) Enhancement feature on CLP radios. May not
be available on previous shipping radios.

Advanced Radio Configuration provides you with
the ability to configure the following settings from a
pre-programmed list without the need to use a
computer.

• Channels

• Frequencies

• Codes (CTCC/DPL)

Frequencies allows the user to select frequencies
for each channel. Codes helps minimize
interference by providing the user with a choice of
code combinations that filter out static, noise, and
unwanted messages.

Entering Advanced Radio Configuration
Mode

Before starting, make sure the device is powered
OFF.

29

Note: For Bluetooth models, make sure the wired

1. Press the PTT, “+” button and Power button

Note: The LED Indicator should start blinking a

2. Press the Menu button to select the

• Channel (for multi-channel models)

• Frequency

•Code

3. The voice announcements indicate the menu

4. To exit the Advanced Radio Configuration

5. Resume normal radio operation.

accessory is connected or the Bluetooth
headset is paired before entering Advanced
Radio Configuration Mode.

at the same time and hold for 3 to 5 seconds
until you hear a “chirp” sound and the voice
prompt “Programming Mode”.

green heartbeat

settings you want to change:

items and their current settings. To change,
press “+/-” buttons; to go to the next menu
item, press Menu button.

Mode, press and hold the PTT button until
you hear a “beep” sound.

.

CONFIGURATION (*)

ADVANCED RADIO

TROUBLESHOOTING

Symptom Try this

No Power Recharge or replace Li-Ion battery.

Extreme operating temperatures affect battery life.
Refer to “About the Li-Ion Battery” Section on page 12.

Hearing other noises or
conversation on a channel

Message Scrambled Scramble Code might be ON, and/or setting does not match

Audio quality not good enough Radio settings might not be matching up correctly.

Confirm Interference Eliminator Code is set.
Frequency or Interference Eliminator Code may be in use.
Change settings: either change frequencies or codes on all
radios.
Make sure radio is at the right frequency and code when
transmitting.

other radios' settings. Use CPS to change settings.

Double check frequencies, codes and bandwidths to ensure
they are identical in all radios.

TROUBLESHOOTING

30

Symptom Try this

Limited talk range Steel and/or concrete structures, heavy foliage, buildings or

Message not transmitted/
received

31

vehicles decrease range. Check for clear line of sight to
improve transmission.
Change location of radio. To increase range and coverage, you
can either reduce obstructions or increase power.
UHF radios provide greater coverage in industrial and
commercial buildings.
Increasing power provides greater signal range and increased
penetration through obstructions.

Make sure the PTT button is completely pressed when
transmitting.
Confirm that the radios have the same Channel, Frequency,
Interference Eliminator Code and Scramble Code settings.
Refer to “Transmitting and Receiving” Section on page 7.
Recharge, replace and/or reposition batteries. Refer to “About
the Li-Ion Battery” Section on page 12.
Obstructions and operating indoors, or in vehicles, may
interfere. Change location.
Verify that the radio is not in Scan mode. Refer to “Scanning”
Section on page 10.

TROUBLESHOOTING

Symptom Try this

Heavy static or interference Radios are too close, they must be at least five feet apart.

Low batteries Recharge or replace Li-Ion battery.

Radios are too far apart or obstacles are interfering with
transmission.

Extreme operating temperatures affect battery life.
Refer to “About the Li-Ion Battery” Section on page 12.

Drop-in Charger LED light does
not blink

TROUBLESHOOTING

32

Check radio/battery is properly inserted and check battery/
charger contacts to ensure they are clean and the charging pin
is inserted correctly. Refer to “Charging a Standalone Battery”
Section on page 15 and “Charger LED Indicator” Section on
page 17.

Symptom Try this

Cannot activate VOX VOX feature might be OFF.

Battery doesn't charge although it
has been placed in the drop-in
charger for a while

Unable to pair a Bluetooth
headset

Unable to connect to a Bluetooth
headset

Pairing with wrong Bluetooth
headset

Note: Whenever a feature in your radio seems to not correspond to the default or preprogrammed values,

check if your radio have been programmed using CPS with a customized profile.

33

Use the CPS to ensure that the VOX Sensitivity Level is not set
to “0”.
Accessory not working or not compatible.

Check drop-in charger is connected and correspond to a
compatible power supply.
Refer to “Charging a Standalone Battery” Section on page 15.
Check the charger LEDs indicators to see if battery has a
problem. Refer to “Charger LED Indicator” Section on page 17.

Make sure the target Bluetooth headset is not connected to
another device.

Make sure the target Bluetooth headset is not connected to
another device.

Don’t perform pairing procedures next to other Bluetooth
headset devices.
CLP Bluetooth uses proximity pairing. Make sure the headset is
placed next to the CLP radio.

TROUBLESHOOTING

USE AND CARE

USE AND CARE

Use a soft damp cloth

to clean the exterior.

If the portable is submerged in water...

Turn OFF and

remove batteries.

34

Do not immerse in water. Do not use alcohol or

Dry with soft cloth. Do not use until

cleaning solutions.

completely dry.

RADIO FREQUENCY AND CODE CHARTS

These charts provide frequency information and are useful when using Motorola CLP Series Two­Way Radios with other business radios. Most of the frequency positions are the same as Spirit M,
GT, S, XTN, RDX and CLS Series frequency positions (where applicable), the bandwidths are
different.

CLP UHF Frequencies

Freq.

10 461.0625 12.5 22 461.3625 12.5 34 466.0375 12.5 46 466.3375 12.5

11 461.0875 12.5 23 462.7625 12.5 35 466.0625 12.5 47 466.3625 12.5

12 461.1125 12.5 24 462.7875 12.5 36 466.0875 12.5 48 467.7875 12.5

Freq.

#

(MHz)

1 464.5000 12.5 13 461.1375 12.5 25 462.8125 12.5 37 466.1125 12.5

2 464.5500 12.5 14 461.1625 12.5 26 462.8375 12.5 38 466.1375 12.5

3 467.7625 12.5 15 461.1875 12.5 27 462.8625 12.5 39 466.1625 12.5

4 467.8125 12.5 16 461. 2125 12.5 28 462.8875 12.5 40 466.1875 12.5

5 467.8500 12.5 17 461.2375 12.5 29 462.9125 12.5 41 466.2125 12.5

6 467.8750 12.5 18 461.2625 12.5 30 464.4875 12.5 42 466.2375 12.5

7 467.9000 12.5 19 461.2875 12.5 31 464.5125 12.5 43 466.2625 12.5

8 467.9250 12.5 20 461.3125 12.5 32 464.5375 12.5 44 466.2875 12.5

9 461.0375 12.5 21 461.3375 12.5 33 464.5625 12.5 45 466.3125 12.5

Band
width
(kHz)

Freq.

#

Freq.

(MHz)

Band

Freq.

width
(kHz)

#

35

Freq.
(MHz)

Band

Freq.

width
(kHz)

#

Freq.
(MHz)

Band
width
(kHz)

RADIO FREQUENCY AND

CODE CHARTS

CLP UHF Frequencies

Freq.

#

Freq.
(MHz)

Band
width
(kHz)

49 467.8375 12.5 60 462.5125 12.5 71 451.6375 12.5 81 468.2125 12.5

50 467.8625 12.5 61 467.1875 12.5 72 452.3125 12.5 82 468.2625 12.5

51 467.8875 12.5 62 467.4625 12.5 73 452.5375 12.5 83 468.3125 12.5

52 467.9125 12.5 63 467.4875 12.5 74 452.4125 12.5 84 468.3625 12.5

53 469.4875 12.5 64 467.5125 12.5 75 452.5125 12.5 85 468.4125 12.5

54 469.5125 12.5 65 451.1875 12.5 76 452.7625 12.5 86 468.4625 12.5

55 469.5375 12.5 66 451.2375 12.5 77 452.8625 12.5 87 468.5125 12.5

56 469.5625 12.5 67 451.2875 12.5 78 456.1875 12.5 88 468.5625 12.5

57 462.1875 12.5 68 451.3375 12.5 79 456.2375 12.5 89 468.6125 12.5

58 462.4625 12.5 69 451.4375 12.5 80 456.2875 12.5 90 468.6625 12.5

59 462.4875 12.5 70 451.5375 12.5

CODE CHARTS

RADIO FREQUENCY AND

36

Freq.

#

Freq.

(MHz)

Band

Freq.

width
(kHz)

#

Freq.
(MHz)

Band

Freq.

width
(kHz)

#

Freq.
(MHz)

Band
width
(kHz)

CTCSS/DPL Interference Eliminator Codes

CTCSS Code CTCSS/DPL Code DPL Code DPL Code DPL Code

0 Disabled 24 151.4 47 54 71 243 95 445

1 67 25 156.7 48 65 72 244 96 464

2 71.9 26 162.2 49 71 73 245 97 465

3 74.4 27 167.9 50 72 74 251 98 466

4 77 28 173.8 51 73 75 261 99 503

5 79.7 29 179.9 52 74 76 263 100 506

6 82.5 30 186.2 53 11 4 77 265 101 51 6

7 85.4 31 192.8 54 11 5 78 271 102 53 2

8 88.5 32 203.5 55 11 6 79 306 103 54 6

9 91.5 33 210.7 56 125 80 311 104 565

10 94.8 34 218.1 57 131 81 315 105 606

11 97.4 35 225.7 58 132 82 331 106 612

12 100 36 233.6 59 134 83 343 107 624

13 103.5 37 241.8 60 143 84 346 108 627

14 107.2 38 250.3 61 152 85 351 109 631

15 110.9 122 69. 3 62 155 86 364 110 632

16 114.8 39 23 63 156 87 365 111 654

17 118.8 40 25 64 162 88 371 112 662

18 123 41 26 65 165 89 411 11 3 664

19 127.3 42 31 66 172 90 412 114 703

20 131.8 43 32 67 174 91 413 115 712

21 136.5 44 43 68 205 92 423 116 723

22 141.3 45 47 69 223 93 431 117 731

23 146.2 46 51 70 226 94 432 118 732

37

119 734

RADIO FREQUENCY AND

CODE CHARTS

CTCSS/DPL Interference Eliminator Codes (cont’d)

DPL Code DPL Code DPL Code DPL Code

120 743 146 Inverted DPL 55 171 Inverted DPL 80 195 Inverted DPL 104

121 754 147 Inverted DPL 56 172 Inverted DPL 81 196 Inverted DPL 105

123 645 148 Inverted DPL 57 173 Inverted DPL 82 197 Inverted DPL 106

124 Customized PL 149 Inverted DPL 58 174 Inverted DPL 83 198 Inverted DPL 1 07

125 Customized PL 150 Inverted DPL 59 175 Inverted DPL 84 199 Inverted DPL 1 08

126 Customized PL 151 Inverted DPL 60 176 Inverted DPL 85 200 Inverted DPL 109

127 Customized PL 152 Inverted DPL 61 177 Inverted DPL 86 201 Inverted DPL 110

128 Customized PL 153 Inverted DPL 62 178 Inverted DPL 87 202 Inverted DPL 111

129 Customized PL 154 Inverted DPL 63 179 Inverted DPL 88 203 Inverted DPL 112

130 Inverted DPL 39 155 Inverted DPL 64 180 Inverted DPL 89 204 Inverted DPL 113

131 Inverted DPL 40 156 Inverted DPL 65 181 Inverted DPL 90 205 Inverted DPL 114

132 Inverted DPL 41 157 Inverted DPL 66 181 Inverted DPL 90 206 Inverted DPL 115

133 Inverted DPL 42 158 Inverted DPL 67 182 Inverted DPL 91 207 Inverted DPL 116

CODE CHARTS

RADIO FREQUENCY AND

134 Inverted DPL 43 159 Inverted DPL 68 183 Inverted DPL 92 208 Inverted DPL 117

135 Inverted DPL 44 160 Inverted DPL 69 184 Inverted DPL 93 209 Inverted DPL 118

136 Inverted DPL 45 161 Inverted DPL 70 185 Inverted DPL 94 210 Inverted DPL 119

137 Inverted DPL 46 162 Inverted DPL 71 186 Inverted DPL 95 211 Inverted DPL 120

138 Inverted DPL 47 163 Inverted DPL 72 187 Inverted DPL 96 212 Inverted DPL 121

139 Inverted DPL 48 164 Inverted DPL 73 188 Inverted DPL 97 213 Inverted DPL 123

140 Inverted DPL 49 165 Inverted DPL 74 189 Inverted DPL 98 214 Customized DPL

141 Inverted DPL 50 166 Inverted DPL 75 190 Inverted DPL 99 215 Customized DPL

142 Inverted DPL 51 167 Inverted DPL 76 191 Inverted DPL 100 216 Custo mized DPL

143 Inverted DPL 52 168 Inverted DPL 77 192 Inverted DPL 101 217 Custo mized DPL

144 Inverted DPL 53 169 Inverted DPL 78 193 Inverted DPL 102 218 Custo mized DPL

145 Inverted DPL 54 170 Inverted DPL 79 194 Inverted DPL 103 219 Custo mized DPL

38

MOTOROLA LIMITED WARRANTY FOR THE UNITED STATES AND CANADA

What Does this Warranty Cover?

Subject to the exclusions contained below,
Motorola Solutions, Inc. warrants its telephones,
pagers, and consumer and business two-way
radios (excluding commercial, government or
industrial radios) that operate via Family Radio
Service or General Mobile Radio Service,
Motorola-branded or certified accessories sold for
use with these Products (“Accessories”) and
Motorola software contained on CD-ROMs or
other tangible media and sold for use with these
Products (“Software”) to be free from defects in
materials and workmanship under normal
consumer usage for the period(s) outlined below.

This limited warranty is a consumer's exclusive
remedy, and applies as follows to new Motorola
Products, Accessories and Software purchased by
consumers in the United States and Canada,

Products and Accessories

Products Covered Length of Coverage

Products and
Accessories as

defined above, unless
otherwise provided for
below.

Decorative
Accessories and
Cases.

Decorative covers,
bezels, PhoneWrap™
covers and cases.

Business Two-way
Radio Accessories

Products and
Accessories that are
Repaired or
Replaced.

One (1) year from the date

of purchase by the first
consumer purchaser of the
product unless otherwise
provided for below.

Limited lifetime warranty
for the lifetime of
ownership by the first
consumer purchaser of the
product.

One (1) year from the date
of purchase by the first
consumer purchaser of the
product.

The balance of the
original warranty or for
ninety (90) days from the

date returned to the
consumer, whichever is
longer.

which are accompanied by this written warranty.

39

WARRANTY

Exclusions

Normal Wear and Tear. Periodic maintenance,

repair and replacement of parts due to normal
wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged
capacity falls below 80 % of their rated capacity
and batteries that leak are covered by this limited
warranty.

Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.

WARRANTY

40

Use of Non-Motorola Products and
Accessories. Defects or damage that result from

the use of Non-Motorola branded or certified
Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects
or damages resulting from service, testing,
adjustment, installation, maintenance, alteration,
or modification in any way by someone other than
Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with
(a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals
or that show evidence of tampering; (c)
mismatched board serial numbers; or (d)
nonconforming or non-Motorola housings, or
parts, are excluded form coverage.

Communication Services. Defects, damages, or
the failure of Products, Accessories or Software
due to any communication service or signal you
may subscribe to or use with the Products
Accessories or Software is excluded from
coverage.

Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the
internet), is provided “as is” and without warranty.

WHO IS COVERED?

This warranty extends only to the first consumer

Software

Products Covered Length of Coverage

Software. Applies only

to physical defects in
the media that
embodies the copy of
the software (e.g. CD­ROM, or floppy disk).

Ninety (90) days from the
date of purchase.

purchaser, and is not transferable.

WHAT WE WILL DO TO CORRECT
WARRANTY PROBLEMS

At no charge to you, we have the option to repair
or replace the Products or software that do not
conform to the warranty, or to refund the Products’
purchase price. We may use functionally
equivalent reconditioned/ refurbished/pre-owned or
new Products or parts. No software updates are

Exclusions

Software Embodied in Physical Media. No

warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by
third parties, that the operation of the software
products will be uninterrupted or error free, or that
all defects in the software products will be
corrected.

41

provided.

HOW TO OBTAIN WARRANTY SERVICE OR
OTHER INFORMATION?

Contact your Motorola point of purchase.
Please call:
1-800-448- 6686 in the USA
1-800-461-4575 in Canada
1-866-522-5210 on your TTY (Text Telephone)

WARRANTY

You will receive instructions on how to ship the
Products to Motorola. You must ship the Products
to us with freight, duties and insurance prepaid.
Along with the Products you must include:

(a) a copy of your receipt, bill of sale or other
comparable proof of purchase;

(b) a written description of the problem;
(c) the name of your service provider (if this

Product requires subscription service);
(d) the name and location of the installation facility
(if applicable) and, most importantly;

(e) your address and telephone number. If
requested, you must also return all detachable
parts such as antennas, batteries and chargers.

RETAIN YOUR ORIGINAL PROOF OF
PURCHASE

We will ship repaired or replacement Products at
our expense for the freight and insurance, but at
your expense for any duties. If additional
information is needed, please contact us at the
telephone number listed above.

WARRANTY

42

SOFTWARE COPYRIGHT NOTICE

The Motorola products described in this manual
may include copyrighted Motorola and third party
software stored in semiconductor memories or
other media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights
to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software
contained in the Motorola products may not be
modified, reverse-engineered, distributed, or
reproduced in any manner to the extent allowed by
law.

Furthermore, the purchase of the Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or
patent applications of Motorola or any third party
software provider, except for the normal, non­exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.

PATENT NOTICE

This product is covered by one or more of the
following United States patents.

5896277 5894292 5864752 5699006 5742484
D408396 D399821 D387758 D389158 5894592
5893027 5789098 5734975 5861850 D395882
D383745 D389827 D389139 5929825 5926514
5953640 6071640 D413022 D416252 D416893
D433001

43

EXPORT LAW ASSURANCES

This product is controlled under the export
regulations of the United States of America. The
Governments of the United States of America may
restrict the exportation or re-exportation of this
product to certain destinations. For further
information contact the U.S. Department of
Commerce.

WARRANTY

ACCESSORIES

AUDIO ACCESSORIES

Part No. Description

HKLN4435_

ACCESSORIES

HKLN4436_

HKLN4437_

HKLN4455_

HKLN4487_

HKLN4492_ CLP Wireless Earpiece Kit

44

CLP Series Single Pin
Adjustable Cord Earpiece

CLP Series Single Pin
Adjustable Inline PTT Earpiece

CLP Single Pin Short Cord
Earpiece

CLP Single Pin Non-Adjustable
PTT Earpiece

CLP Single Pin Surveillance
Earpiece

BATTERIES

Part No. Description

HKNN4013_ CLP Series High Capacity

HKNN4014_ CLP Series Standard Li-Ion

HKLN4440_ CLP High Capacity Li-Ion

HKLN4441_ CLP Standard Li-Ion Battery

Li-Ion Battery Kit

Battery Kit

Battery Door Kit

Door Kit

CARRY ACCESSORIES

Part No. Description

HKLN4433_ CLP Series Magnetic Case (*)

HKLN4438_

CLP Series Swivel Belt Clip
Holster

CHARGERS

Part No. Description

HKPN4007_

HKPN4008_

CLP Series Multi Unit Charger
(MUC) Kit

CLP Series Single Unit Charger
(SUC) Kit

PROGRAMMING CABLES

Part No. Description

HKKN4025_ CLP Series CPS Cable Kit

HKKN4026_ CLP Series Cloning Cable Kit

Note: (*) Certain accessories may be or may not be

For product-related questions, contact:

1-800-448- 6686 in the USA
1-800-461-4575 in Canada
1-866-522-5210 on your TTY (Text Telephone)

available at the time of purchase. For latest
information on accessories, contact your Motorola
point of purchase or visit:

www.motorolasolutions.com/CLP

45

ACCESSORIES

Notes

ACCESSORIES

46

M

Motorola Solutions Inc.
1303 E. Algonquin Rd.
Schaumburg, IL 60196 U.S.A.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks
or registered trademarks of Motorola Trademark Holdings, LLC and are used under
license. All other trademarks are the property of their respective owners.
© 2010, 2011 Motorola Solutions, Inc.
All rights reserved.

*68012000044*

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