Motorola CD1HD Extended Quick Start Manual

Page 1

Overview of the standby screenOverview of the handset

Getting started

The CD1HD handset is designed to be used with a CAT-iq 2.0 base station or router. If registered to a GAP or CAT-iq 1.0 base you will be able to make and receive external calls and have access to the local contacts. HD Voice technology has revolutionised the telephone industry. Callers can now feel better connected. The rich quality of HD Voice calls is more eective and oers a superior listening experience. After a few quick steps you can be making and receiving calls on your CD1HD handset. Please ensure that your router has the latest software update installed before registering a new handset. Registering a handset to a FRITZ!Box requires FritzOS 6.80 or later installed on the FRITZ!Box before registering the handset. Refer to the router or FRITZ!Box manual for details of how to perform a check and install the latest software if required.

Motorola CD1HD

HD Voice Cordless Handset for Routers

CD1HD handset

CD1HD charger

Mains power

adaptor for

the charger

Batteries

What’s in the box

Extended

Quick Start

Guide

Make sure the router is plugged into the power and working correctly.

Plug in the router

Insert the batteries

Important

Warning! Use only the approved rechargeable Ni-MH battery cells (2 x AAA Ni-MH 750mAh rechargeable batteries) supplied with your CD1HD.

Plug the power adaptor into the socket marked

on the rear of the charger and plug the other end into the mains power wall socket. Switch on the mains power. We recommend leaving the handset to charge for 30 minutes before proceeding to the next step. To fully charge the batteries, place the handset on the charger to charge for at least 16 hours continuously.

Connecting and charging the handset

Battery low warning

If you hear a warning beep every 60 seconds during a call, you will need to recharge the handset before you can use it again. When charging,

will scroll on the display.

Left softkey

Talk

Hands-free

Scroll down

Volume down

Call list

Scroll left Contacts

Recall key

Right softkey Clear Back Intercom

Scroll up Volume up

End call Power on/o Exit

Scroll right Redial

# Keypad lock

Microphone

Ring

Indicator

LED

Display

Speed dial keys

Change case Temporarily change from pulse to tone

dialling

Ringer o

Space Pause

Status bar

Handset name

Left soft key information

Right soft key information

Date and time

Signal icon

Displays when in

hands-free mode

Mute is activated

Ringer is switched o

Indicates a missed call

Alarm is set

Battery indicator

Navigating the menu

From the standby screen, press

. The main menu is opened and the display will show the main menu icons. Use the

u /d /

(t) / r (u) keys to scroll through the menu. Left softkey - press to action the corresponding word prompt shown in the lower left corner of the display. Right softkey - press to action the corresponding word prompt in the lower right corner of the display. Press

O to return to standby.

Status bar icons

Main menu icons

Contacts

Call List

Clock & Alarm

Call Settings

Handset Settings

Advance Settings

Compatible with CAT-iq

Routers

(

)

Slide

Press down

Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ’+’ and ’-’ markings inside the battery compartment and insert in the correct direction. Slide the battery cover back into place.

Select the required language

The routers registration process is dependent on the router, follow the registration instructions given in your routers user guide.

Registering the handset

Hold your CD1HD handset within 5m of the router.

Menu Register

Unregistered

01/01/16 00:45

Press

. The screen

displays

Registering

. Once

successful

Registered

will be displayed and the handset will beep and the standby screen will be displayed.

Back

Registered

Once the battery is charged the list of available languages is displayed. Scroll

u /d to the required

language and press

Select

save.

Language

English

Français

Italiano

Dutch Español

Select

Deutsch

Extended Quick Start Guide

A new dimension in voice

Page 2

C.F. Unconditional

- t or u >

On /O

. d

C.F. Number

, enter the number >

Save

C.F. No Answer

- t or u > On / O.

d to

C.F. Number

, enter the number

Save

C.F. Busy

- t or u > On / O.

d >

C.F. Number

, enter the number >

Save

Option

. u/d to the required feature.

Then follow the procedures below.

3.1 Attached handset

If you have several telephone numbers, you can specify which handsets will ring when incoming calls are made to dierent numbers.

d >

Attached Handset

Select

. u/d

to the required handset, t or u to check / uncheck the handset >

Save

3.2 Multi call mode

You can set the line to single call or multiple call mode. When in multiple call mode two handsets registered to the CAT-iq router can make calls on the same line at the same time.

d >

Multi Call Mode

Select

. u/d >

Single

Multiple

Select

3.3 Intrusion call

When intrusion call is set to allowed, when a call is in progress a second handset can join the call without being invited, creating a 3-way call. Intrusion call will only be available if multi call mode is set to

Single

d >

Intrusion Call

Select

. u/d >

Not

Allowed

Select

3.4 Permanent CLIR

If set to activate it enables the caller to prevent their telephone number from being sent to the recipient when a call is made.

d >

Permanent CLIR

Select

. u/d >

De-

activate

Activate

Select

3.5 Call forward

You can redirect your incoming calls to another landline or mobile number. Several options are available. You can also permanently redirect your calls. The call forwarding information is router dependent.

d >

Call Forward

Option

u /d >

C.F. Unconditional, C.F. No Answer

C.F. Busy

Select

Option

and selecting

Switch Calls

2. Contacts and the calls lists

2.1 Contacts

The handset gives you access to 2 contact lists: Local contacts - The contacts are saved locally on the handset. Base contacts - The contacts are saved on the router. All the handsets registered to the router can access these shared contacts.

To dial a contact, press

Menu, Contacts

is displayed, press

Select

. Scroll u

d to select the desired contact

list and press

Select

. Scroll u or d

to the entry you want or search alphabetically. Press

to dial.

2.2 Call lists

Missed, received, outgoing and accepted calls are all stored in the call lists. You can also view all calls. When you have new missed calls (incoming calls that you haven’t answered), the display shows

X Missed Call(s)

and ﬂashes on the display. To dial a number from the call lists, press

d, scroll u/d to highlight

the call list you want. Press

Select

, the most recent number (or name if stored in the contact list) is displayed. Scroll

u or d to the entry

you want to dial. Press

to dial.

3. Line settings

The availability of line setting features are dependent on the CAT-iq router that is being used and the services the network provides. If available and you have more than one phone line, you can manage your lines on an individual basis according to your requirements. To change any line settings:

Firstly -

Menu > Advance Settings

Select

d >

Line Settings

Select

. Enter the

PIN >

. u/d to the required line >

1. Making and receiving calls

1.1 Making and receiving calls

When making calls you can pre set the line selection to auto, manual or individual line selection. The default setting is auto, when a call is made the router will automatically select the line. There are two main ways to make a call. You can dial the number ﬁrst and then press

. Or you can press

and then dial the number.

To end the call, press

O, or if auto

hang up is set to on, place the handset back on the charger. Press

t to answer the call.

1.2 Making a second external call

While on a call you can make a second external call:

Press

Option

and scroll d to

Add Call

press

Select

. You can either: Dial the number manually. Press

B to dial a number in the

contact list. Press

to dial a number in the call lists. Then press

Dial

to dial. Once the second call is answered you can hold a conversation. You can switch back to the ﬁrst call by pressing

Option

and selecting

Switch Calls

1.3 Receiving a second call (call waiting)

When on an internal or external call you can receive a second internal or external call without ending the ﬁrst call. When there is a second call the call waiting screen will be displayed, you can either press

to accept the second call and put your ﬁrst caller on hold or

Reject

to reject the second call. Once the second call is accepted you can hold a conversation. You can then switch between the call by pressing

4. General information

Important safety instructions.

• Follow these safety precautions when using your phone to reduce the risk of ﬁre, electric shock, and injury to persons or property:

• Keep all slits and openings of the phone unblocked. Do not set the phone on a heating register or over a radiator. Ensure that proper ventilation is provided at the installation site.

• Do not use while wet or while standing in water.

• Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).

• Do not allow anything to rest on the power cord. Place the power cord so that it will not be walked on.

• Never insert objects of any kind into the product vents as that may result in ﬁre or electric shock.

• Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

• Do not disassemble this product. If service or repair work is required, contact the customer service helpline found in this user’s Guide.

• Do not overload wall outlets and extension cords.

• Avoid using during an electrical storm. Use a surge protector to protect the equipment.

• Do not use this phone to report a gas leak, especially if you are in the vicinity of the gas line.

To reduce the risk of ﬁre, use only the supplied power adaptor.

Unplug this phone immediately from an outlet if:

• The power cord or plug is damaged or frayed.

• Liquid has been spilled on the product.

• The product has been exposed to rain or water. Do not retrieve the charger until after you have unplugged the power the wall. Then retrieve the unit by the unplugged cords.

• The product has been dropped or the cabinet has been damaged.

• The product exhibits a distinct change in performance.

Installation Guidelines

• Read and understand all instructions and save them for future reference.

• Follow all warnings and instructions marked on the product.

• Do not install this product near a bath tub, sink, or shower.

• Operate this phone using only the power source that is indicated on the marking label. If you are unsure of the power supply to your home, consult with your dealer or local power company.

• Do not place this product on an unstable cart, stand, or table. This product may fall, causing serious damage to the product.

• Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work to restore the product to normal operation.

• Clean this product with a soft, damp cloth. Do not use chemicals or cleaning agents to clean this phone.

• Use only the power supply that came with this unit. Using other power supplies may damage the unit.

• To avoid interference to nearby appliances, do not place the charger of the phone on or near a TV, microwave oven, or VCR.

Battery Safety Instructions

• Do not burn, disassemble, mutilate, or puncture the battery. The battery contains toxic materials that could be released, resulting in injury.

Important

There is a risk of explosion if you replace the battery with an incorrect battery type. Use only the batteries that came with your phone or an authorized replacement recommended by the manufacturer.

• Keep batteries out of the reach of children.

• Remove batteries if storing over 30 days.

• Do not dispose of batteries in ﬁre, which could result in explosion.

• The rechargeable batteries that power this product must be disposed of properly and may need to be recycled. Refer to your battery’s label for battery type. Contact your local recycling center for proper disposal methods.

SAVE THESE INSTRUCTIONS

Cleaning

• Clean the phone with a damp (not wet) cloth, or an anti-static wipe.

• Never use household polish as this will damage the product. Never use a dry cloth as this may cause static shock.

Environmental

• Do not expose to direct sunlight.

• The phone may become warm when the batteries are being charged or during prolonged periods of use. This is normal. However, we recommend that to avoid damage, do not place the product on antique / veneered wood.

• Do not place your product on carpets or other surfaces which generate ﬁbres, or place it in locations preventing the free ﬂow of air over its surfaces.

• Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

• Do not expose your product to ﬁre, explosives or other hazardous conditions.

• There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power cord during an electrical storm.

Product disposal instructions

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product according to your local authority’s recycling processes. For more information, please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Consumer Products and Accessories Warranty

Thank you for purchasing this Motorola branded product manufactured under license by Meizhou Guo Wei Electronics Co. LTD., Unit 1201-05, 12/F., China Resources Building, 26 Harbour Road, Wanchai, Hong Kong. (“MZGW”)

What Does this Warranty Cover?

Subject to the exclusions contained below, MZGW warrants that this Motorola branded product (“Product”) or certiﬁed accessory (“Accessory”) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Limited Warranty is your exclusive warranty and is not transferable.

Who is covered?

This warranty extends only to the ﬁrst consumer purchaser, and is not transferable.

What will MZGW do?

MZGW or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this limited warranty. We may use functionally equivalent reconditioned / refurbished / pre-owned or new Products, Accessories or parts.

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA OR MZGW BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you speciﬁc legal rights, and you may also have other rights that vary from one jurisdiction to another.

Products Covered Length of Coverage

Consumer Products Two (2) years from the date of the products original

purchase by the ﬁrst consumer purchaser of the product.

Consumer Accessories (battery and power supply(s))

Ninety (90) days from the date of the accessories original

purchase by the ﬁrst consumer purchaser of the product.

Consumer Products and Accessories that are Repaired or Replaced

The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever

is longer.

Exclusions

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are

excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola or MZGW are excluded from coverage.

Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of NonMotorola branded or certiﬁed Products or Accessories or other peripheral equipment are excluded from coverage.

Unauthorized Service or Modiﬁcation. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modiﬁcation in any way by someone other than Motorola, MZGW or its authorized service centers, are excluded from coverage.

Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage.

Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

To obtain service or information, please call: 062 889 80 90.

You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a MZGW Authorized Repair Center.

To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number.

The product operates in the frequency range of 1881.792 to 1897.334 MHz and the RF transmission power is 250mW (Max.)

Power adaptor for the charger: Model no.: S004AGV0750030N, Manufacturer: Ten Pao or Model no.: MN-A703-E145, Manufacturer: MEIC.

RE Directive

The equipment complies with the essential requirements for the Radio Equipment Directive 2014/53/EU.

This Extended Quick Start Guide provides all the information you need to get you started. If you need more detailed instructions, please refer to the full user guide available online. Alternatively, contact Customer Services on: 062 889 80 90.

Competec Service AG Hintermättlistrasse 3 CH 5506 Mägenwil www.competec.ch

Manufactured, distributed or sold by Meizhou Guo Wei Electronics Co. LTD., ocial licensee for this product. MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. All other trademarks are the property of their respective owners. © 2018 Motorola Mobility LLC. All rights reserved.

Version 10 (EN_CH)

Signal icon is not white

• Handset is out of range. Move closer to the router.

• Check that the router’s mains power is connected properly.

Keypad does not seem to work

• Check that the keypad lock is not on.

Battery icon is not scrolling during charge

• Clean the charging contacts with a cloth moistened with alcohol.

• Check that the charger power is connected properly.

• The battery is full. The battery icon will appear steady on the display.

No Caller Display

• Check with your internet provider.

• The caller may have withheld their number.

Caller Display doesn’t show the name of the caller

• The record cannot be found in the contact list.

• Check that the correct name/ number is stored in the contact list, with the full area code.

Cannot register a handset to the router

• The number of handsets that can be registered is dependent on the router. Check that correct PIN code (default is dependent on the router) has been entered.

Handset does not ring

• The handset ringer volume may be set to O.

• Check the handset is saved as an attached handset for the line being called.

4. Help

Important

Please ensure that your router has the latest software update installed before registering a new handset. Registering a handset to a FRITZ!Box requires FritzOS 6.80 or later installed on the FRITZ!Box before registering the handset. Refer to the router or FRITZ!Box manual for details of how to perform a check and install the latest software if required.

No dial tone

• Check you have a valid SIP account set up and the service has been activated.

• Check with your provider for network issues.

• Check your internet is working.

• Check that the routers mains power is connected.

No display

• Check that the batteries are inserted correctly and fully charged. Use only approved rechargeable batteries supplied.

• Check that the handset is switched on.

• Reset the handset by removing the batteries and disconnecting the router’s mains power. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and router to synchronize.

LCD and key backlight does not light up during operation

• Battery charge is low. Fully charge the batteries.

EU Declaration of Conformity

We, Meizhou Guowei Electronics Co., Ltd. declare under our sole responsibility that the

following products:

Brand name: Motorola

Type: CD1HD

Descriptions: CAT-iq Cordless Handset Phone

to which this declaration related is in conformity with the essential requirements of the following

directives of the Council of the European Communities:

- Radio Equipment Directive (2014/53/EU)

- Ecodesign Directive (2009/125/EC)

The products are compliant with the following standards:

Safety:

EN60950-1:2006+A11:2009+A1:2010+A12:2011+A2:2013

EMC: EN301489-1 v2.1.1 and EN301489-6 v2.1.1

RF Spectrum: EN301406 v2.2.2

Ecodesign: EC No 278/2009, 6 April 2009

For and on behalf of Meizhou Guowei Electronics Co., Ltd.

Signature: ______________________

Printed name & Position: Jack Luo –Chief Technical Officer

Date: 23 JAN 2018

Place: AD1 section, The economy exploitation area, Meizhou,

Guangdong, P.R.China