Motorola ASTRO XTS 4000 User Manual

Page 1
ASTRO® XTS 4000 Digital Port able Radio, Quick Reference Card
Product Safety and RF Exposure Compliance
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 68P81095C98) to ensure compliance with RF energy exposure limits.
Radio On/Off
Zones/Channels
Receive/Transmit
Send Emergency Alarm
Send Emergency Call
Send Silent Emergency Alarm
Before using this product, read the operatin g instruction s for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.
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Internal Audio Speaker
Power Button
Internal Display
Data Button
Menu Select Buttons
Keypad Programmable Button
Home Button
Keypad
External Audio Speaker
Microphone
1On - Power On/Off button 2Off - Power On/Off button
1 Zone - Menu entry to select desired zone. 2 Channel - Menu entry to select desired
channel.
1 Radio on and select zone/channel. 2 Listen for a transmission.
- or, if preprogrammed -
Press Monitor button and listen for activity. 3 Adjust volume, if necessary. 4Press PTT to transmit; release to receive.
Radio on and press Emergency button.
Display shows current zone/channel, and
Emergency. You hear short, medium-pitched
tone. Note: To exit emergency at any time, press
and hold Emergency button.
When acknowledgment is received, you hear four beeps; alarm ends; radio exits emergency.
1 Radio on and press Emergency button. Note: To exit emergency at any time, press
and hold Emergency button.
2 Press and hold PTT. Announce your
emergency into the microphone. 3 Release PTT to end call. 4 Press and hold Emergency button to exit
emergency.
1 Radio on and press Emergency button.
Display does not change and you hear no
tone. Note: To exit emergency at any time, press
and hold Emergency button.
2 Silent emergency continues until you:
• Press and hold Emergency button to exit emergency state.
- or -
• Press and release PTT to exit silent emergency and enter regular emergency (alarm, call, or alarm with call).
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Display Status Symbols
Menu Entries (Use With Menu Navigation)
Receiving an individual call.
Received signal strength for the current site (trunking only). The more bars in the symbol, the stronger the signal.
Displays the level of charge in the battery at external display. It blinks when the battery is low.
Displays the level of charge in the battery at internal display. It blinks when the battery is low.
Y ou are talking directly to another radio or through a repeater;
Displayed = direct; Not Displayed = repeater.
This channel is being monitored (could make reference to Carrier Squelch).
The radio is muted to normal dispatch calls (could make reference to PL, DPL or signaling Squelch).
Your radio is in secure operation;
Displayed = secure operation; Not Displayed = clear operation; Blinking = receiving an encrypted
voice call The radio is scanning a scan list.
Blinking = Priority 1 Channel during scan; Steady = Priority 2 Channel during scan.
Audio is routed to the radio’s external speaker;
Audio is routed to the radio’s internal speaker.
Indicates the type of ring style selected for incoming calls and pages.
Steady = Radio is transmiting in AES. Blinking = Radio is receiving in AES.
Entry Menu Selection Page
Call Private Call/Selective Call 43/46 Chan Select a Channel 20
Dir Repeater/Direct 53
Eras Key Zeroization/Erase 58
Menu Navigation
to find Menu Entry
directly below Menu
to exit
or to scroll
through sub-list
directly below
Menu Entry to select
Entry Menu Selection Page
Key Key Selection 56 Kset Keyset Selection 57 Logf Radio Lock 24 Name Text Select 34
Num Number Select 33 Page Call Alert Page 48 Phon Phone 40 Prog Editing 33 Pswd Password 23
Pwr TX Power Level 22 Reky Rekey Request 59 Rpgm Reprogram Request 61 Scan Scan On/Off 37 Site Site Lock/Unlock 65 Spkr Loudspeaker 26
Sts Status Call 51 Styl Ring Style 25 Tgrp Ta lkgroup Call 50 View View a List 32 Zone Select a Zone 20
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m
ASTRO® XTS™ 4000 Digital Portable Radio
User Guide
6871618L01-C
Page 4
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard Plantation, FL 33322 USA Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: XTS 4000
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause har mful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter f erence in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television recepti on,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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Product Safety and RF Exposure Compliance
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy exposure requirements. Before using this product, read the RF energy awareness information and operating instructions in the Product Safety and RF Exposure booklet enclosed with your radio (Moto rola Publication part number 6881095C98) to ensure compliance with RF energy exposure limits.
Computer Software Copyrights
The Motorola products described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.
Documentation Copyrights
No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
MOTOROLA, the Stylized M Logo and ASTRO are registered in the U.S. Patent & Trademark Office. All other product or service names are the property of their respective owners.
P25 radios contain technology patented by Digital Voice Systems, Inc. © Motorola, Inc. 2008. All Rights Reserved. Printed in the U.S.A. 1/08.
Before using this product, read the operating instructions for safe usage contained in the Product Safety and RF Exposure booklet enclosed with your radio.
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ASTRO XTS 4000 i
Table of Contents
General Radio Operation . . . . . . . . . . . . . . . . . . . . . . . 1
Notations Used in This Manual .........................................................1
Your XTS 4000 Radio .................. ... ... .... ... ... ... .... ... ... ... ... .... ..............2
Physical Features of the XTS 4000 Radio ........................................3
Programmable Controls ....................................................................3
Display ..............................................................................................4
Keypad ............................................................................................10
Alert Tones ...................... ... ... .... ... ... ... .... ... ... ... ................................12
Standard Accessories ........... .... ... ... ... .... ... ... ... .... ... ... ... ... .... ... .........15
Radio On and Off ............................................................................18
Set the V olume ................................................................................19
Zones and Channels .......................................................................20
Receive / Transmit ....................... ... ... .... ... ................................ ... ...21
Common Radio Features . . . . . . . . . . . . . . . . . . . . . . 22
Transmit Power Level ............... ... ... ... ................................. ... ... ... ...22
Radio Lock ......................................................................................23
Ring Style ..... ... ................................ ... .... ................................ ... ... ... 25
Loudspeaker ................................................................................... 26
Conventional Squelch Operation ....................................................27
Time-out Timer ................................................................................28
Emergency ......................................................................................29
Lists .............................. ................................... ................................32
Scan ................................................................................................37
Telephone Calls (Trunking Only) ..... ... .... ... ... ... .... ... ... ... ... .... ... ... ... ...39
Private Calls (Trunking Only) ..........................................................42
Selective Calls (ASTRO Conventional Only) ..................................45
Call Alert Paging .............................................................................47
Conventional Talkgroup Calls (Conventional Operation Only) ........50
Status Calls (ASTRO 25 Trunking Only) ......................................... 51
Repeater or Direct Operation ..........................................................53
Smart PTT (Conventional Only) ......................................................54
Special Radio Features. . . . . . . . . . . . . . . . . . . . . . . . 55
Secure Operations ..........................................................................55
Digital PTT ID .. ... ... .... ... ... ... ................................. ... ... ... ... ................60
Dynamic Regrouping (Trunking Only) .............................................61
Trunking System Controls ...............................................................64
ARS User Login and Text Messaging Features . . . . 67
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Automatic Registration Service (ARS) ................................ .............67
ARS User Login Feature .... ... ... ... .... ... ... ................................ .... ... ...69
Text Messaging ................ ... ... ... ... .... ... ... ... .... ... ................................74
Helpful Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Radio Care ......................................................................................87
Service ......................... .......... .......... ......... .......... ....... ......... .......... ... 89
Battery .............................................................................................89
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Antennas .........................................................................................93
Batteries and Battery Accessories ...................................................94
Carry Accessories ...........................................................................94
Chargers .......................... ...................................... .......................... 94
Headsets and Earpieces .................................................................94
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Commercial Warranty. . . . . . . . . . . . . . . . . . . . . . . . 100
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
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ASTRO XTS 4000 1
General Radio Operation
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of WARNING, Caution, and Note. These notations are used to emphasize that safety hazards exist, and the care that must be t ake n or observed.
The following special notations identify certain items:
An operational procedure, practice, or condition, etc., which may result in injury or death if not carefully observed.
An operational procedure, practice, or condition, etc., which may result in damage to the equipment if not carefully observed.
Note: An operational procedure, practice, or condition,
etc., which is essential to emphasize.
Example Description
Secure button or Buttons and keys are shown in bold print or
as a key symbol. Information appearing on the radio’s
display is shown using the special display font.
Phone Menu entries are shown similar to the way
they appear on the radio’s display.
Press
This means “Press the right side of the 4-way Navigation button .”
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PHONE CALL
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ASTRO XTS 4000 3
General Radio Operation
Physical Features of the XTS 4000 Radio
Note: Do not block or cover the microphone when talking through the
radio.
Programmable Controls
The following radio controls can be programmed to operate certain software-activated features.
The features that can be assigned to these controls by a qualified radio technician, and the pages where these fe atures can be foun d are listed in Table 2 on page 4. Check with your dealer for more information supporting the programmable buttons.
Any references in this manual to controls that are “preprogrammed” mean that a qualified radio technician must use the radio’s programming software to assign a feature to a control.
Table 1: Physical Features
No. Feature No. Feature
1 Antenna 10 Menu Select Buttons 2 Home Button 11 Power Button 3 Volume Rocker 12 Data Button 4 PTT (Push-to-Talk) Button 13 4-Way Navigation Button 5 External Display 14 Keypad 6 External Audio Speaker 18 Audio Jack 7 Battery 19 CE Connec tor 8 Internal Audio Speaker 21 Microphone 9 Internal Display
No. Feature No. Feature
15 Secure Button 17 Keypad Programmable
Button
16 Emergency Button 20 Side Button
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4
General Radio Operation
Display
The above screen is typical of what you will see on your radio. The 130 x 130 pixel liquid crystal display (LCD) shows radio status, text, and menu entries.
Table 2: Programmable Features
Feature Page Feature Page Feature Page
Call Alert 46 PL Defeat 27 Selective Call 45 Call Response 39 Private Call 42 Site Lock/
Unlock
65
Channel 20 Repeater/Direct 53 Site Search 66 Dynamic Priority 38 Reprogram
Request
61 Speaker 26
Emergency 29 Ring Style 25 Status 51 Dim 5 Scan List
Programming
34 TX Power Level 22
Monitor 21 Scan On/Off 37 Volume Set 19 Nuisance Delete 37 Secure/Clear 55 Zone 20 Phone 39 Select 36
Secondary Area
Secondary Area
Primary Area
Primary Area
Tertiary Area
Tertiary Area
Call
Call
Scan
Scan
Zone
Zone
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ASTRO XTS 4000 5
General Radio Operation
Adjusting the Display Brightness
Press the preprogrammed Dim button or access this feature through the menu to change the display brightness to one of three levels.
Off to high
High to medium
Medium to off The level of brightness will remain on for a preprogrammed time before it
turns off automatically, or you can turn it off immediately by pressing the
Dim button again.
Status Icons
At the internal display, the top two display rows contain icons that indicate radio operating conditions. Som e of th es e icons are also shown in external display, but in monochrome. The table below shows a list of these icons.
Table 3: Status Symbols
Icon Description
*Call Received
Blinks when receiving an Individual Call.
Received Signal Strength Indication (RSSI)
The received signal strength for the current site, for trunking only. The more bars in the symbol, the stronger the signal.
Fuel Gauge at External Display
Displays the level of charge in the battery. Blinks when battery is low.
*Fuel Gauge at Internal Display
Displays the level of charge in the battery. Blinks when battery is low.
Ring Style
Indicates the type of ring style selected for incoming calls and pages. See “Ring Style” on page 25.
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6
General Radio Operation
Direct
Displayed = You are talking directly to another radio, not through a repeater, during conventional operation only.
Not Displayed = You are talking through a repeater
Loudspeaker
Audio is routed to the radio’s external speaker.
Audio is routed to the radio’s internal speaker.
Monitor (Carrier Squelch)
The selected channel is being monitored during conventional operation only.
In Call User Alert
The radio is muted to normal disp atch calls. PL, DPL or signalling squelch will be heard when dispatching the calls.
Secure Operation
Displayed = secure operation
Not Displayed = clear operation
Blinking = receiving an encrypted voice call
Scan
The radio is scanning a scan list.
Priority-One/Priority-Two Channel Scan
Indicates scanning of a priority mode (blinking for Priority-One mode; steady for Priority-Two mode).
*Packet Data Activity
Indicates the subscriber is transmitting and receiving data.
*Packet Data IP
Indicates the subscriber is ready to access the FNE.
Table 3: Status Symbols (Continued)
Icon Description
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ASTRO XTS 4000 7
General Radio Operation
Note: All these icon s, ex ce pt th e on es mar ke d with *, are als o displa ye d
in the external display.
Tx
Indicates the radio is transmitting data. Will not be displayed when the radio is sending a silent emergency alarm.
Rx
Indicates the radio is receiving data. Will not be displayed when the radio is sending a silent emergency alarm.
Tx Power Level
Indicates the transmission power is LOW.
*PPP Link Establishment
Indicates the subscriber is ready to receive data through a data cable.
Vote Scan
Indicates the mode is in a voting scan system.
Priority Message
Indicates the radio has received a priority me ssage. Icon is displayed together with the Inbox Full or New Message icon.
Inbox Full
Indicates the radio has received a new message while the inbox is full.
New Message
Indicates the radio has received a new message.
*Advanced Encryption Standard (AES)
Displayed = Radio is transmitting in AES.
Blinking = Radio is receiving in AES.
Table 3: Status Symbols (Continued)
Icon Description
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8
General Radio Operation
Menu Entry (Softkey)
The bottom row of the display contains one to three menu entries (also known as softkeys). The menu entries allow you to select one of several menus to access the radio’s features. The menu entries are accessed through the Menu Select buttons.
Menu Select Buttons
The Menu Select buttons access the menu entries of features that have been activated by a qualified radio technician. Your radio may be programmed differently from the following example, but the display for turning Scan on or off might look like the example below. For instance, to
turn Scan on, press directly below Scan.
Menu Entry
3 Menu Select Buttons
(softkey)
Menu Entry (softkey)
Home
Button
Icon Area
Power On/Off
Programmable Button
Data Button
Secondary Area
Secondary Area
Primary Area
Primary Area
Tertiary Area
Tertiary Area
Call
Call
Scan
Scan
Zone
Zone
4-Way Navigation Buttons
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ASTRO XTS 4000 9
General Radio Operation
Menu Entry Features
Home Button
The Home button, always returns you to the home (default) display. In most cases, this is the current mode.
Some radio features that you can edit require saving information in memory. Pressing the Home button after editing those features causes information to be saved before going to the home display.
Some features do not require you to press the Home button to go to the home display. This reduces the required number of key presses.
ON/OFF Button
This button is used to power up or power down the radio.
Table 4: Menu Entries
Feature
Menu Entry
Page Feature
Menu Entry
Page
Private Call / Selective Call
Call
43/46 Password
Pswd
23
Channel Selection
Chan
20 TX Power Level
Pwr
22
Repeater/Direct
Dir
53 Rekey Request
Reky
59
Key Zeroization/ Erase
Eras
58 Reprogram
Request
Rpgm
61
Key Selection
Key
56 Scan On/Off
Scan
37
Keyset Selection
Kset
57 Site Lock/Unlock
Site
65
Radio Lock
Logf
24 Loudspeaker
Spkr
26
Text Select
Name
34 Status Call
Sts
51
Number Select
Num
33 Ring Style
Styl
25
Call Alert Page
Page
48 Talkgroup Call
TGrp
50
Phone
Phon
40 View a List
View
32
Editing
Prog
33 Zone Selection
Zone
20
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10
General Radio Operation
Data Button
A CPS programmable button that can be programmed to launch specific data features such as text messaging and location service.
Programmable Buttons
The programmable buttons can be program med for features as specified in the CPS. These buttons provide you conv en ie nt acce ss to commo nly used radio features.
4-Way Navigation Button
This button is used to scroll through the radio’s lists or items in the display, or both. It is also used to move the cursor while you are in data entry screen type.
Keypad
The 3 x 4-key alphanumeric keypad provides an interface to your radio’s features.
The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits.
When the keypad is used to edit a list, each
key can generate different characters of the alphabet. Refer to Table 5, for a complete list of characters.
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ASTRO XTS 4000 11
General Radio Operation
Table 5: Keypad Characters
Key
Number of times the key is pressed
1 2 3 4 5 6 7 8 9
0
0()<>
1
1&%
2
ABC2abc
3
DEF3def
4
GHI4ghi
5
JKL5j k l
6
MNO6mno
7
PQRS7pqrs
8
TUV8 t uv
9
WXYZ9wxyz
*
*/+-=
#
#.!?,;
Page 18
12
General Radio Operation
Alert Tones
An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s conditions. The following table lists these tones
and when they occur.
Table 6: Alert Tones
You Hear Tone Name Heard
Short,
Low-Pitched
Tone
Invalid Key-Press
When wrong key is pressed.
Radio Self-Test Fail
When radio fails its power-up self test.
Reject When unauthorized request is
made.
Time-Out Timer Warning
Four seconds before time out.
Long, Low-
Pitched Tone
No ACK Received
When radio fails to receive an acknowledgment.
Time-Out Timer Timed Out
After time out.
Talk Prohibit/ PTT Inhibit
(Only when PTT button is pressed) transmissions are not allowed.
Out-of-Range (Only when PTT button is pressed)
the radio is out of range of the system.
Individual Call Warning Tone
When radio is in an individual call for greater than 6 seconds without any activity.
A Group of
Low-Pitched
Tones
Busy When system is busy.
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ASTRO XTS 4000 13
General Radio Operation
Short,
Medium-
Pitched
Tone
Valid Key­Press
When correct key is pressed.
Radio Self-T est Pass
When radio passes its power-up self test.
Clear Voice At beginning of a non-coded
communication.
Priority Channel Received
When activity on a priority channel is received.
Emergency Alarm Entry
When entering the emergency state.
Central Echo When central controller has
received a request from a radio.
Long,
Medium-
Pitched
Tone
Volume Set When volume is changed on a
quiet channel.
Emergency Exit When exiting the emergency state.
A Group of
Medium-
Pitched
Tones
Failsoft When the trunking system fails. Automatic Call
Back
When voice channel is available from previous request.
Talk Permit (Only when PTT button is pressed)
verifying system accepting
transmissions. Keyfail When encryption key has been lost. Console
Acknowledge
When status, emergency alarm, or
reprogram request ACK is
received. Received
Individual Call
When Call Alert or Private Call is
received. Call Alert Sent When Call Alert is received by the
target radio.
Table 6: Alert Tones (Continued)
You Hear Tone Name Heard
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General Radio Operation
Short,
High-Pitched
Tone (Chirp)
Low-Battery Chirp
When battery is below preset
threshold value. Happens only
during transmit mode or standby
mode.
Ringing
Fast Ringing When system is searching for
target of Private Call. Enhanced Call
Sent
When waiting for target of Private
Call to answer the call. Phone Call
Received
When a land-to-mobile phone call
is received.
Gurgle
Dynamic Regrouping
(Only when the PTT button is
pressed) a dynamic ID has been
received.
Table 6: Alert Tones (Continued)
You Hear Tone Name Heard
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ASTRO XTS 4000 15
General Radio Operation
Standard Accessories
Battery
Charging the Battery
The Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge a 630mAh Sta ndard Li-Ion Battery for a minimum of 5 hours to ensure optimum capacity and performance. Charge a new 1260mAh S t andard Li-Ion Battery for a minimum of 7 hours
to ensure optimum capacity and performance.
For a list of Motorola-authorized batteries available for use with your XTS 4000 radio, see “Batteries and Battery Accessories” on page 94.
Note: When charging a battery attached to a radio, turn the radio off to
ensure a full charge.
Battery Charger
To charge the battery, place the battery, with or without the radio, in a Motorola-approved charger. The charger’s LED indicates the charging progress. For a list of chargers, see “Chargers” on page 94.
Note: If the radio is turned on while in the charger, the LED indicator will
remain red due to the power draw of the radio. To determine if the battery has reached full charge, turn the radio off and wait 10 seconds. The LED will turn green if the battery is fully charged.
Antenna
For information regarding available antennas, see page 93.
To avoid a possible explosion:
DO NOT replace the battery in any area labeled “hazardous atmosphere”.
DO NOT discard batteries in a fire.
Batteries
Charge Complete
Time (Hour)
Standby Mode
Time (Hour)
630 mAh Standard Li-Ion Battery 5 4 *1260mAh High Capacity Li-Ion
Battery
5 8
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20
General Radio Operation
Zones and Channels
A zone is a grouping of channels. A channel is a group of radio characteristics, such as transmit/receive frequency pairs.
Before you use your radio to receive or send messages, you should select the zone and channel.
Select a Zone
Select a Channel
1 Press to find Zone. 2 Press directly below Zone.
The current zone blinks and the channel name, does not blink.
3 Press to find the zone you want. 4 Press directly below Sel to confirm the displayed zone and
channel.
OR Press the PTT button to transmit on the displayed zone/channel.
5 Press directly below Sel to return to home display.
1 Press to find Chan. 2 Press directly below Chan.
The display shows the current channel name blinking an d the zone, not blinking.
3 Press to find the channel name you want.
OR
Use the keypad to enter the channel number.
4 Press directly below Sel to confirm the displayed zone and
channel.
OR Press the PTT button to transmit on the displayed zone/channel.
5 Press directly below Sel to return to home display.
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ASTRO XTS 4000 21
General Radio Operation
Receive / Transmit
Radio users who switch from analog to digital radios often assume that the lack of static on a digital channel is an indication that the radio is not working properly. This is not the case. Digital technology quiets the transmission by removing the “noise” from the signal and allowing only the clear voice or data information to be heard.
This section emphasizes the importance of knowing how to monitor a channel for traffic before keying up to send a transmission.
Without Using the Monitor Buttons
Use the Preprogrammed Monitor Button
1 Turn the radio on and select the desired zone and channel. 2 Listen for a transmission. 3 Adjust the Volume Rocker if necessary. 4 Press and hold the PTT button to transmit. Tx icon appears on
the display.
5 Release the PTT button to receive (listen).
1 Turn the radio on and select the desir ed zone and channel. 2 Press the Monitor button and listen for activity. The Carrier
Squelch indicator is displayed.
3 Adjust the Volume Rocker if necessary. 4 Press and hold the PTT button to transmit. Tx icon appears on
the display.
5 Release the PTT button to receive (listen).
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22
Common Radio Features
Transmit Power Level
This feature lets you select the power level at which your radio will transmit. The radio will always turn on to the default setting. This feature must be preprogrammed by a qualified radio technician.
•Select Low for a shorter transmitting distance and to conserve power.
•Select High for a longer transmitting distance.
Select Power Level
1 Press to find Pwr. 2 Press directly below Pwr to toggle between Low and High.
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ASTRO XTS 4000 23
Common Radio Features
Radio Lock
This feature changes your radio to a more robust security system that protects the use of the secure encryption keys. If this feature is enabled in your radio by a qualified radio technician, when you turn the radio on, you see Radio locked.
Unlock Your Radio
Change Your Password
1 Enter your numeric password.
Note:
Secure-equipped radios — 6 to 8 characters.
Clear radios — 0 to 8 characters. If you make a mistake, press to backspace.
2 Press the preprogrammed Select button after you enter your
password. If the password is correct, the radio unlocks.
Note:
If the password is incorrect, the radio remains locked.
If you enter three incorrect passwords in a row, you see Deadlock. Turn the radio off and then on, and begin again at step 1.
Secure Radios OnlyIf you enter a total of 15 consecutive incorrect passwords (turning the radio off and on does not reset this number), the radio erases all of its encryption keys. See a qualified radio technician.
1 Press to find Pswd. 2 Press directly below Pswd. 3 Enter the old password. 4 Press directly below Sel.
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24
Common Radio Features
Enable or Disable the Radio Lock Feature
(Secure Radios Only)
This feature (programmable by a qualified radio technician) allows you to enable or disable the radio lock feat ur e.
5 Enter the new password. 6 Press directly below Sel. 7 Re-enter the new password. 8 Press directly below Sel. The password is updated.
Note:
If the two passwords do not match, repeat steps 5 through 8.
If you enter three incorr ect old passwo rds, the radio exit s the password feature. You cannot access this feature again until you turn the radio off and on.
1 Press to find Logf. 2 Press directly below Logf to toggle between “Pswd enabled”
and “Pwsd disabled”.
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ASTRO XTS 4000 25
Common Radio Features
Ring Style
This feature allows you to select the type of ale rt wh en you r radio receives incoming individual calls or pages.
Select Ring Style
Ring Style Icon Description
Vibrate and Ring Radio vibrates and rings when incoming
individual calls and pages are received.
Vibrate Only Radio vibrates when incoming calls and
pages are received.
Ring Only Radio rings when incoming calls and pages
are received.
Silent Radio is in silent mode.
1 Press to find Styl. 2 Press directly below Styl.
3 Press
or to select the ring style.
Note: The default factory setting is Vibrate and Ring.
4 Press directly below Sel. 5 Press directly below Cncl or to return to home display.
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26
Common Radio Features
Loudspeaker
The external speaker allows you to share your call with your group.
Change to External Speaker
Turn off External Speaker and Activate Vibration
When the flip is closed, you can manually turn off the external speaker and activate the vibration alert, using the radio’s
preprogrammed Spkr side button.
1 Press to find Spkr. 2 Press directly below Spkr to toggle the audio to the external
speaker. The icon is shown on the display.
Note: When the earpiece or headset is plugged into the audio
jack, the external speaker will not work.
3 Press directly below Spkr again to route the audio back to
the internal speaker .
1 Close the flip of the radio. 2 Press the preprogrammed Spkr side button to turn off the
external speaker. The vibration alert is now activated whenever a dispatch or talkgroup call is received.
The icon is shown on the display.
Note:
The vibration will stop once the flip is opened or when an audio accessory is plugged into the audio jack.
The external speaker will remain turned off even after you open the flip to answer a call and then close it back.
When the external speaker is turned off, the vibration alert is always turned on regardless of the ring style setting.
3 Press the side button again to turn on the external speaker.
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ASTRO XTS 4000 27
Common Radio Features
Conventional Squelch Operation
Digital Options
One or more of the following options may be programmed in your radio. Consult your service technician for more information.
This option Will allow you to hear
Digital Carrier-Operated Squelch (COS)
any digital traffic.
Normal Squelch any digital traffic having the correct
Network Access Code (NAC).
Selective Switch any digital traffic having the correct
network access code and correct talkgroup.
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28
Common Radio Features
Tim e-ou t Timer
The time-out timer turns off your radio’s transmitter. The timer is set for 60 seconds at the factory, but it can be programmed from 0 to 7.75 minutes (465 seconds) by a qualified radio technician.
1 Hold down the PTT button longer than the programmed time.
You will hear a short, low-pitched warning tone, the transmission will cut-off.
2 Release the PTT button. 3 Press the PTT to re-transmit. The time-out timer restarts.
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ASTRO XTS 4000 29
Common Radio Features
Emergency
If the top (orange) button is programmed to send an emergency signal, then this signal overrides any other communication over the selected channel.
Your radio can be programmed for the following:
Emergency Alarm
Emergency Call
Emergency Alarm with Emergency Call
Silent Emergency Alarm
Consult a qualified radio technician for emergency programming of your radio.
Send an Emergency Alarm
An emergency alarm will send a data transmission to the dispatcher, identifying the radio sending the emergency.
1 With your radio turned on, press the Emergency button. The
current zone/channel is displayed alternately with Emergency on the external display and a short, medium-pitched tone sounds.
If the selected channel does not support emergency, the display shows No Emergency. Select a channel that does show Emergency.
Note: To exit emergency at any time, pr ess and hold the
Emergency button for about a second.
2 When you receive the dispatcher’s acknowledgment, you see ACK
Received, four tones sound, the alarm ends, and the radio exits
the emergency mode. If no acknowledgement is received, you see No Acknowledge,
the alarm ends, and the radio exits the emergency mode.
Note: For Emergency Alarm with Emergency Call: The radio
enters the Emergency Call state either after it receives the dispatcher’s acknowledgment, or if you press the PTT button while in Emergency Alarm. Go to step 2 of “Send an Emergency Call”, below.
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Common Radio Features
Send an Emergency Call
Send a Silent Emergency Alarm
This type of dispatch gives your radio priority access on a channel. The radio operates in the normal dispatch manner while in
Emergency Call, except, if enabled, it will return to one of the following:
Tactical/Non-Revert — You talk on the channel you selected before you entered the emergency state.
Non-Tactical/Revert — You talk on a preprogram med emergency channel. The emergency alarm is sent on this same channel.
1. With your radio turned on, press the Emergency button.The
current channel is displayed alternately with Emergency, on the external display and a short, medium-pitched tone sounds.
Note: To exit emergency at any time, pr ess and hold the
Emergency button for about a second.
2 Press and hold the PTT button and announce your emergency
into the microphone.
3 Release the PTT button to end the transmission and wait for a
response from the dispatcher .
4 Press and hold the Emergency button for about a second to exit
emergency.
1 With your radio turned on, press the Emergency button. The
display does not change, the LED does not light, and you hear no tones.
Note: To exit emergency at any time, pr ess and hold the
Emergency button for about a second.
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66
Special Radio Features
Site View and Change
You can view the number of the current site or force your radio to change to a new one.
View the Current Site
Change the Current Site
Press the preprogrammed Site Search button. The display momentarily shows the na me of the current site
and its corresponding received signal strength indicator (RSSI) . (See Table 3 on page 5.)
OR
If the radio is scanning for a new site, you momentarily see Scanning site.
Press and hold down the preprogrammed Site Search button. You momentarily see Scanning site and hear a tone.
When the radio finds a new site, it returns to the home display.
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ASTRO XTS 4000 67
ARS User Login and Text Messaging Features Automatic Registration Service (ARS)
Automatic Registration Service feature provides an automated data
application registration for the radio. When you turn on the radio, the device automatically registers with the server. Data applications within the fixed network can determine the presence of a device on the system and send data to the device. For example: Text Messaging Service (TMS).
Automatic Registration Service for the radio consists of 2 modes:
ARS Server Mode (default mode)
ARS Non Server Mode
Note: ARS default mode can be changed by a qualified radio
technician using the radio’s programming software.
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ARS User Login and Text Messaging Features
Table 8: TMS Menu Options
Menu Options Description/ Function
Inbx This is used to store new incoming messages or
messages that you have received. Inbox can hold up to 30 messages.
Comp This menu option brings you to the compose
screen.
Drft This is used to store all saved messages or
messages that are to be sent at a later time. Draft folder can hold up to 10 messages.
Sent This is used to store the messages that you have
already sent. Sent folder can hold up to 10 messages.
Back This menu option brings you back to the TMS
main menu or previous menu.
Edit This menu option brings you to the Quick Text
Messages screen.
Save This menu option allows you to save your
messages to the Draft folder.
Rply This menu option allows you to reply a message.
Del This menu option allows you to delete a message.
Addr This menu option allows you to key in the target
address, or select one from the list.
New This menu option allows you to compose a new
message.
List This menu option allows you to select a predefined
message.
Impt This menu option is used to toggle on/off the
“Priority” flag for an outgoing message.
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ARS User Login and Text Messaging Features
Table 9: TMS Status Symbols
Rqrp This menu option is used to toggle on/off the
“Request reply” flag for an outgoing message.
Curr This menu option is used to delete the current
selected message.
All This menu option is used to delete all the
messages in the current message inbox.
Symbol Indication
Priority Message
This icon is displayed
when “Priority” is toggled on befo re sending the message.
in the Inbox folder for messages which are flagged with ‘Priority’.
Request Receipt
This icon is displayed
when “Request Receipt” is toggled on before sending the message.
in the Inbox folder for messages which are flagged with ‘Request Receipt’.
Inbox Full
This icon is displayed when the Inbox Folder is full. If a new message is received when the inbox is full, the icon will be blinking.
New Message Icon
The radio has received a new message.
Menu Options Description/ Function
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ASTRO XTS 4000 77
ARS User Login and Text Messaging Features
Message Sent
This icon is displayed if the selected message has been successfully sent.
Message Unsent
This icon is displayed if the selected message was not successfully sent.
Read Message
This icon is displayed when the selected message in the Inbox has been read.
Unread Message
The selected message in the Inbox folder has not been read.
Message Index
This icon indicates the index of the current message the user is viewing. Example: if the user is looking at the third message out of a total of 6 messages in the Inbox folder, the icon is displayed as the icon on the left column.
Num Lock
The text entry is currently in num lock mode.
Normal Mode
The text entry is currently in the norma l mode .
Uppercase
The text entry is currently in uppercase mode.
Symbol Indication
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ARS User Login and Text Messaging Features
Receive a Message
To View Message from the Inbox
When you receive a message, a momentary text, New msg appears on the display along with a new message icon. If inbox is full, the message icon will be blinking.
1 Access TMS (Launch TMS). 2 Press directly below
Inbx.
3 The Inbox screen appears.
The first message in the list is displayed. Inbox can hold up to 30 messages. Message status icons are displayed at the top of the screen.
Prog
Prog
TMS
TMS
User
User
New Msg
Inbx
Inbx
Drft
Drft
Comp
Comp
User 00000004
Rply
Rply
Back
Back
Del
Del
From:User Hello
Inbox 01/01
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ARS User Login and Text Messaging Features
4 Scroll to the message you want to read by pressing the or
button.
Note: If the message fills more than one screen, scroll to read
it by pressing or button.
5 To delete the message, press below Del. See “Delete a
Message” on page 85. for further details.
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ARS User Login and Text Messaging Features
Compose a New Text Message
1 Press below Comp to compose a new
message.
The Compose Message Screen appears. List or New option appears on the display.
2 Press below New to type a new message.
A blinking cursor appears on the display indicating point of input.
3 Writing Text
Type your message using the keypad. Press the key labeled with the desired character, once for the first character , twice for the second, an d so on. Refer to ta ble 10 below for complete list of characters. For example:
To enter “s”, press 7 key four times. To enter “7”, press the key five times. If you do not press a key for a few seconds, the character is accepted, and the cursor moves to the next position.
Press # key to delete a character. Press
* key to add a space.
You can move the cursor by pressing or . Press and hold 0 to toggle between normal text entry mode,
uppercase mode and num lock mode.
Note: i) During the uppercase mode, multi-tapping the keys will
only scroll through the uppercase letters. (Example : A->B->C->2)
ii) During the num lock mode, pressing the keypad will
only enter the numeric digits. Subsequent presses of the same key will insert the same digit to the text message (no multi-tap).
List or new
New
New
List
List
Back
Back
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ARS User Login and Text Messaging Features
Table 10: Keypad Characters
Key
Number of times the key is pressed (in normal mode)
1 2 3 4 5 6 7 8 9
0
0 or press and hold to toggle between normal text entry mode, uppercase mode and num lock mode.
1
1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( )
1*
1.@_-*#/
2
abc2ABC
3
def3DEF
4
ghi4GHI
5
jkl5JKL
6
mno6MNO
7
pqrs7PQRS
8
tuv8TUV
9
wxyz9WXYZ
*
Space
#
Delete a character
Note: * Only applicable when addressing a message.
4 Addressing a Message
Press below Addr to address your outgoing message.
The Address input screen
appears.
Impt
Impt
Back
Back
RqRp
RqRp
Addr:
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ARS User Login and Text Messaging Features
Press or to scroll through the address list.
OR
Use direct address entry via multi-tap .
5 Append a Priority Message or Request Receipt
Before sending your message, you
can append a priority message or a
request receipt to your message. Press below Impt to toggle on/
off a “Priority” flag for an outgoing
message. A ‘Priority’ flag icon is
displayed at the top of the screen
when it is toggled on.
Press below Rqrp to toggle on/
off the “Request Receipt” icon for an outgoing message. A ‘Request receipt’ status icon is displayed at the top of the screen when it is toggled on.
Note:
The “Priority” flag on a message does not imply that the message will get higher priority over the other messages when it is being transmitted. It is just an indication that can be embedded into a message to indicate to the receiver that the message is important.
When you receive a message that is flagged with th e “Request Receipt” icon, you must manually respond to the sender that you have received the message. The system will not automatically send back a notification that the radio received such message.
Impt
Impt
Back
Back
RqRp
RqRp
Addr:
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ARS User Login and Text Messaging Features
Send a Predefined Message
Quick Text Messages are messages that are predefined and usually consist of messages that are used most frequently.
6 When an address has been appended to the outgoing message,
press the PTT button to send your message.
OR
Press below Save to save your message for sending at a later time.
The message will be saved in the “Draft folder”. See “To Access
the Draft Folder” on page 86. for further details.
1 Press below List to use the
predefined message.
The first predefined message appears.
2 When a message has been selected from the list, press
below Addr to append an address to the outgoing message.
3 Press the PTT button to send the predefined message.
Addr
Addr
Back
Back
Edit
Edit
I am late today
QT 01/01
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ARS User Login and Text Messaging Features
Edit a Quick Text Message
Reply to a Received Message
1 Press below Edit to edit
a quick text message.
The Editing Screen appears. A blinking cursor appears at the end of the predefined text.
Edit your message using the keypad.
2 Press below Save to save the edited changes. The message
is saved in the Draft folder.
3 When an address has been appended to the outgoing message,
press the PTT button to send the edited message.
1 Press below Rply to
reply to a message The Compose Message
Screen appears.
2 Press below New to type a new message.
OR
Press below List to use the predefined message / Quick text message.
OR
Press below Back to return to TMS main menu.
Addr
Addr
Back
Back
Save
Save
I am late today
QT 01/01
List or new
New
New
List
List
Back
Back
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ARS User Login and Text Messaging Features
Delete a Message
1 From the Inbox, Draft or Sent screen, scroll to select a message
for deletion.
2 After selecting a message, press
below Del. The display shows
2 delete options.
Press below Curr to delete only the current message.
OR
Press below All to delete all messages.
OR
Press below Back to return to previous menu.
3 When you select to delete all
messages,a confirmation screen appears.
Press below Yes to delete all messages. Press below No to return to previous screen.
Curr
Curr
Back
Back
All
All
From : User1
Inbox 01/01
Hello
Curr
Curr
Back
Back
All
All
Del all?
Inbox 01/01
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ARS User Login and Text Messaging Features
To Access the Draft Folder
The Draft folder stores the messages that were saved previously. Newest saved message is appended at the bottom of the list.
Draft
folder can hold up to 10 messages. The oldest draft in the folder is deleted when the 11th message comes in.
To Access the Sent Folder
The Sent folder stores the messages that were sent out previously. Newly sent message is appended where the newest message is at the beginning of the list and the oldest message is at the bottom of the list. The oldest Sent message in the folder is deleted when the
11th message comes in.
1 Press below Drft. The Draft
screen appears.
The first draft in list is displayed.
2 Press or to scroll through
the list of drafts.
1 Press below Sent. The Sent
screen appears. The first sent message in the list is displayed. A message delivery icon will be displayed at the top right corner of the screen.
2 Press or to scroll through the list of other messages that
have been sent.
Edit
Edit
Back
Back
Del
Del
I have a meeting at 9am tomorrow
Draft 01/01
Impt
Impt
Back
Back
RqRp
RqRp
To: User Have a nice day
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Helpful Tips
Radio Care
The XTS 4000 radio casting has a RF Dust cover. Never remove this cover as this would create leak paths into the radio.
Never insert any objects into the vent port, such as needles, tweezers, or screwdrivers. This could create leak paths into the radio.
Vent Port
RF Dust Cover
!
C
a u t i o
n
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88
Helpful Tips
Cleaning
To clean the external surfaces of your radio: 1 Combine one teaspoon of mild dishwashing detergent to one
gallon of water (0.5% solution).
2 Apply the solution sparingly with a stiff, non-metallic, short-bristled
brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices. Dry the radio thoroughly with a soft, lint-free cloth.
3 Clean battery contacts with a lint-free cloth to remove dirt or
grease.
If the radio battery contact area has been submerged in water , dry and clean the radio battery contacts before attaching a battery to the radio. Otherwise, the water could short-circuit the radio.
If the radio has been submerged in water, shake the radio well so that any water that may be trap ped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of the radio.
Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.
Do not use solvents to clean you r radio. Spirits may permanently damage the radio housing.
Do not submerge the radio in the detergent solution.
!
C
a u t i o
n
!
C
a u t i o
n
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ASTRO XTS 4000 89
Helpful Tips
Handling
Do not pound, drop, or throw the radio unnecessarily. Never carry the radio by the antenna.
Avoid subjecting the radio to an excess of liquids. Do not submerge the radio.
Avoid subjecting the radio to corrosives, solvents or spirits.
Do not disassemble the radio.
Keep the accessory-connector cover in place until ready to use the connector. Close the cover immediately once the accessory has been disconnected.
Service
Proper repair and maintenance procedures will assure efficient operation and long life for this product. A Motorola maintena nce agreement will provide expert service to keep this and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola to support maintenance services. Through its maintenance and installation program, Motorola makes av aila b le the fine st se rvic e to thos e desiring reliable, continuous communications on a contract basis. For a contract service agreement, please contact your nearest Motorola service or sales representative, or an authorized Motorola dealer.
Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of this product for an additi onal period of either one or two years beyond th e normal expiration date of the standard warranty. For more information about ESP, contact the Motorola Radio Support Center at 3761 South Central Avenue, Rockford, IL 61102 (800) 227-6772 / (847)725-4200.
Battery
Battery Life
Battery life is determined by several factors. Among the more critical is the average depth of discharge with each cycle. Typically, the deeper the average discharge, the fewer cycles a battery will last. T op up your battery frequently, if possible.
Page 50
90
Helpful Tips
Charging the Battery
Motorola batteries are designed specifically to be used with a Motorola charger. Charging in non-Motorola equipment may lead to battery damage and void the battery warranty. Motorola-authorized battery chargers may not charge batteries other than the ones listed on page 94.
The battery should be at about 25°C (77°F) (room temperature), whenever possible, for charging. The acceptable ch arge temperature range is 0°C to 45°C. Motorola rapid-rate battery chargers contain a temperature-sensing circuit to ensure that b atteries are charged within the temperature limits stated above.
Battery Charge Status
Your radio can indicate your battery’s charge status through:
vibrations and sounds
fuel gauge symbol on the display
LED and Sounds
When your battery is low , and the radio is in st andby mode or transmit mode:
if vibration is turned on, your radio will vibrate
you hear a low-battery “chirp” (short, high-pitched tone) But these would not happen during receive mode.
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ASTRO XTS 4000 91
Helpful Tips
Fuel Gauge Symbol
The radio indicates the current battery charge level through a fuel gauge symbol. Refer to the table below for more information.
Battery Recycling and Disposal
Lithium Ion (Li-Ion) rechargeable ba tteries can be recycled. Ho wever, recycling facilities may not be available in all areas. Under various U.S. state laws and the laws of several other countries, Li-Ion batteries must be recycled and cannot be disposed of in landfills or incinerators. Contact your local waste management agency for specific requirements and information in your area.
Motorola fully endorses and encourages the recycling of Li-Ion batteries. In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for Li-Ion battery collection and recycling. Many retailers an d dealers participate in this program.
For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com or call 1-800-8-BATTERY. This internet site and telephone number also provide other us eful
Fuel Gauge
Charge Level
External
Indicator
Internal
Indicator
60% - 100%
40% - 59% 20% - 39%
6% - 19%
0% - 5%
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92
Helpful Tips
information concerning recycling options for consumers, businesses, and governmental agencies.
Symbol Definition
Important safety important follows.
Do not dispose of your battery or mobile d evice in a fire.
Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Do not throw your battery or mobile device in the trash.
Your mobile device contains an internal lithium ion battery.
Li Ion BATT
Page 53
ASTRO XTS 4000 93
Accessories
Motorola provides the following approved accessories to improve the productivity of your XTS 4000 portable two-way radio. Motorola do not certify the use of other Nextel type accessories with this radio.
Antennas
Antennas for different frequencies ar e indicated by the color of the straw. Please refer to the following picture to identify the straw on the antenna.
The straw color for each antenna is given in the following table.
NAD6582_ Antenna 136 – 151 MHz Yellow NAD6581_ Antenna 145 – 166 MHz Black NAD6583_ Antenna 162 – 174 MHz Blue NAE6552_ Antenna 380 – 470MHz Red
Straw
Page 54
94
Accessories
Batteries and Battery Accessories
Carry Accessories
Belt Clips
Chargers
Headsets and Earpieces
NNTN6944_ 630 mAh Standard Li-Ion Battery PMNN4083_ 1260 mAh Standard Li-Ion Battery
NNTN6945_ Plastic Belt Clip NNTN6946_ Leather Belt Clip
NNTN6938_ XTS 4000 Charger US 110V AC NNTN6937_ XTS 4000 Charging Cradle NNTN6939_ XTS 4000 Charger 12V Vehicular
NNTN5006BP Headset Earbud with PTT NNTN5211_ 2-Wire Surveillance Kit
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