Motorola APX 4000, ASTRO APX 4000 3 User Manual

APX 4000

APX™ TWO-WAY RADIOS

APX 4000
MODEL 3

USER GUIDE

APX4000_M3_FrontCover.fm Page 1 Wednesday, March 27, 2013 7:15 PM

APX_4000_M3.book Page 2 Friday, May 31, 2013 12:41 PM

m

ASTRO® APX™ 4000 Series
Digital Portable Radios
Quick Reference Card

RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios

ATTENTION!

This radio is restricted to Occupational use only. Before using

the radio, read the RF Energy Exposure and Product Safety
Guide for Portable Two-Way Radios which contains important
operating instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards and
Regulations.

Radio Controls

Radio On/Off

Zones and Channels

Receiving and Transmitting

Sending an Emergency Alarm

* Default emergency button press timer is set
to 1 second. This timer is programmable, see

page 66 in the user guide for details.

To exit emergency at any time, press and hold
the Emergency button.

Battery

Multi Function Knob
(MFK):
Primary Feature:
_________________

Secondary Feature:
_________________

Accessory
Connector

Microphone

Antenna

• On – Press and hold the MFK until the display
lights up.

• Off – Press and hold the MFK until you see
Power off?, then press Menu Select button
below Yes.

• Zone – Zone scroll to desired zone.

• Channel – Channel scroll to desired channel.

Data Feature
Button

Side Button 1
__________

Side Button 2
__________

PTT Button

Microphone

Top Lightbar
Indicator

Top Side (Select)
Button
__________

Main
Speaker

Main Display

Top (Orange)
Button

___________

Bluetooth®
Pairing
Indicator

LED

Keypad

Menu Select
Buttons

4-Way
Navigation
Button

Home Button

1 Select zone/channel.

2 Listen for a transmission.

OR
Press and hold Vol u me Se t button.
OR
Press Monitor button and listen for activity.

3 Adjust volume, if necessary.

4 Press the PTT button to transmit; release to

receive.

1 Press and hold the Emergency button*.

2 The display shows Emergency and the

current zone/channel. Radio sounds a short,
medium-pitched tone, and the LED blinks red
momentarily.

3 When acknowledgment is received, you hear

four beeps; alarm ends; and radio exits
emergency.

*PMLN6070E*

PMLN6070E

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and

APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM

Sending an Emergency Call

To exit emergency at any time, press and hold
the Emergency button.

Sending a Silent Emergency Call

To exit emergency at any time, press and hold
the Emergency button.

Display Status Icons

1 Press the Emergency button.

2 Press and hold the PTT button. Speak clearly

into the microphone.

3 Release the PTT button to end call.

4 Press and hold Emergency button to exit

emergency.

1 Press the Emergency button.

2 The display does not change; the LED does

not light up, and there is no tone.

3 Silent emergency continues until you:

Press and hold the Emergency button to exit
emergency state.

OR

Press and release the PTT button to exit the
Silent Emergency Alarm mode and enter
regular dispatch or Emergency Call mode.

Receiving a call or data.

Transmitting a call or data.

u

t

Blinks when the battery is low.

The more stripes, the stronger the
signal strength for the current site
(trunking only).

Direct radio to radio communication or
connected through a repeater.

On = Direct
Off = Repeater

This channel is being monitored.

L = Radio is set at Low power.
H = Radio is set at High power.

Scanning a scan list.

Blinking dot = Detects activity on the

Priority-One Channel
during scan.

Steady dot = Detects activity on the

Priority-Two Channel
during scan.

8

v

O

M

HOR .

i

j

The vote scan feature is enabled.

On = Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted

voice call.

On = AES Secure operation.
Off = Clear operation.
Blinking = Receiving an encrypted

voice call.

On = Location feature enabled, and

location signal available.

Off = Location feature disabled.
Blinking = Location feature enabled,

but location signal unavailable.

On = User is currently associated with

the radio.

Off = User is currently not associated

with the radio.
Blinking = Device registration or user
registration with the server failed due
to an invalid username or pin.

Data activity is present.

Bluetooth is ready.

Bluetooth is connected to the device.

k

m

l

G

n

o

b

a

Menu Navigation

< or > to Menu Entry.

{, |, or } directly below

Menu Entry to select.

H to exit.

U or D to scroll through sub-list.

{, |, or } directly below

APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM

Declaration of Conformity

i

Declaration of Conformity

This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party
Name: Motorola Solutions, Inc.

Address: 1303, East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
Phone Number: 1-800-927-2744

Hereby declares that the product:

Model Name: APX 4000

conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)

Class B Digital Device

As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

APX_4000_M3.book Page i Friday, May 31, 2013 12:41 PM

Declaration of Conformity

ii

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part

15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

APX_4000_M3.book Page ii Friday, May 31, 2013 12:41 PM

Contents

iii

Contents

This User Guide contains all the information you need
to use the APX™ 4000 Series Digital Portable Radios.

Declaration of Conformity . . . . . . . . . . . . . . . . . .i

Important Safety Information . . . . . . . . . . . . . . x

RF Energy Exposure and Product Safety Guide for

Portable Two-Way Radios . . . . . . . . . . . . . . . . . . . . x

Software Version . . . . . . . . . . . . . . . . . . . . . . . .xi

Notice to Users (FCC and Industry Canada) . . . . . .xi

Informations importantes sur la sécurité . . . xii

Exposition aux radiofréquences et sécurité du

produit pour radios bidirectionnelles portatives . . . xii

Version du logiciel . . . . . . . . . . . . . . . . . . . . . .xiii

Avis aux utilisateurs (FCC et Industrie Canada) . . .xiii

Computer Software Copyrights . . . . . . . . . . .xiv

Documentation Copyrights . . . . . . . . . . . . . . .xiv

Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . 1

Notations Used in This Manual . . . . . . . . . . . . . . . . . 1

Additional Performance Enhancement . . . . . . . . . . . 2

Dynamic System Resilience (DSR) . . . . . . . . . . . . . 2

CrossTalk Prevention . . . . . . . . . . . . . . . . . . . . . . . 2

Encrypted Integrated Data (EID) . . . . . . . . . . . . . . . 2

SecureNet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What Your Dealer/System Administrator

Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preparing Your Radio for Use . . . . . . . . . . . . . .4

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 4

Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Attaching the Battery . . . . . . . . . . . . . . . . . . . . . . . . . 5

Attaching the Antenna . . . . . . . . . . . . . . . . . . . . . . . . 6

Attaching the Accessory Connector Cover . . . . . . . . 6

Attaching the Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . 7

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . 9

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Contents

iv

Identifying Radio Controls . . . . . . . . . . . . . . . . .9

Radio Parts and Controls . . . . . . . . . . . . . . . . . . . 10

Programmable Features . . . . . . . . . . . . . . . . . . . . . 11

Assignable Radio Functions . . . . . . . . . . . . . . . . . . 11

Assignable Settings or Utility Functions . . . . . . . . . 13

Accessing the Preprogrammed Functions . . . . . . . 14

Using the Menu Select Buttons . . . . . . . . . . . . . . . 14

Using the Navigation Buttons . . . . . . . . . . . . . . . . . 14

Home Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Data Feature Button . . . . . . . . . . . . . . . . . . . . . . . 14

4-Way Navigation Button . . . . . . . . . . . . . . . . . . . . 14

Multi Function Knob (MFK) . . . . . . . . . . . . . . . . . . 15

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Keypad Characters – Uppercase Mode . . . . . . . . . 16

Keypad Characters – Lowercase Mode . . . . . . . . . 17

Keypad Characters – Numeric Mode . . . . . . . . . . . 18

Keypad Characters – Hexadecimal Mode . . . . . . . 19

Push-To-Talk (PTT) Button . . . . . . . . . . . . . . . . . . 20

Identifying Status Indicators . . . . . . . . . . . . . .20

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Text Messaging Service (TMS) Icons . . . . . . . . . . 24

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Top Lightbar and LED Indicators . . . . . . . . . . . . . . 27

LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . .27

Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . 28

Alert Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Phone Call Display and Alert Prompts . . . . . . . . . . 33

General Radio Operation . . . . . . . . . . . . . . . . 34

Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . 35

Using Channel Search Button . . . . . . . . . . . . . . . . 37

Using Mode Select Feature . . . . . . . . . . . . . . . . . . 38

Saving a Zone and Channel to a Softkey . . . . . . . .38

Saving a Zone and Channel to a Keypad Button . .39

Receiving and Responding to a Radio Call . . . . . . 39

Receiving and Responding to a Talkgroup Call . . .40
Receiving and Responding to a Private Call

(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Receiving and Responding to a Telephone Call

(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . 42

Making a Talkgroup Call . . . . . . . . . . . . . . . . . . . . .42

Making a Private Call (Trunking Only) . . . . . . . . . . .42

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Contents

v

Making an Enhanced Private Call (Trunking Only) .43

Making a Telephone Call (Trunking Only) . . . . . . . .44

Repeater or Direct Operation . . . . . . . . . . . . . . . . . 45

Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . 45

Monitoring a Channel . . . . . . . . . . . . . . . . . . . . . . .46

Conventional Mode Operation . . . . . . . . . . . . . . . .46

Advanced Features . . . . . . . . . . . . . . . . . . . . . 47

Advanced Call Features . . . . . . . . . . . . . . . . . . . . . 47

Receiving and Making a Selective Call (ASTRO

Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . . .47

Receiving a Selective Call . . . . . . . . . . . . . . . . . . .47

Making a Selective Call . . . . . . . . . . . . . . . . . . . . .48

Using the Talkgroup Call Feature (Conventional

Operation Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Selecting a Talkgroup . . . . . . . . . . . . . . . . . . . . . .48

Sending a Status Call . . . . . . . . . . . . . . . . . . . . . . .49

Using the Dynamic Regrouping Feature

(Trunking Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Requesting a Reprogram (Trunking Only) . . . . . . . 50

Classifying Regrouped Radios . . . . . . . . . . . . . . . . 51

Using Dynamic Zone Programming (DZP) . . . . . . .51

Entering the Dynamic Zone to Select a Dynamic

Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Saving a Channel in the Dynamic Zone from List

Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Saving a Channel in the Dynamic Zone from

Channel Name . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Deleting a Channel in the Dynamic Zone . . . . . . . 53

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Making a Private Call from Contacts . . . . . . . . . . . 54

Adding a New Contact Entry . . . . . . . . . . . . . . . . . 55

Deleting a Contact Entry . . . . . . . . . . . . . . . . . . . . 56

Adding a Contact to a Call List . . . . . . . . . . . . . . . 57

Removing a Contact from a Call List . . . . . . . . . . . 57

Editing a Contact in a Call List . . . . . . . . . . . . . . . . 58

Editing an Entry Alias . . . . . . . . . . . . . . . . . . . . . . 58

Editing as Entry ID . . . . . . . . . . . . . . . . . . . . . . . . 58

Editing a Call Type . . . . . . . . . . . . . . . . . . . . . . . . 59

Viewing Details of a Contact . . . . . . . . . . . . . . . . . 59

Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Viewing a Scan List . . . . . . . . . . . . . . . . . . . . . . . . 60

Editing the Scan List . . . . . . . . . . . . . . . . . . . . . . . 60

Changing the Scan List Status . . . . . . . . . . . . . . . 61

Viewing and Changing the Priority Status . . . . . . 61

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Turning Scan On or Off . . . . . . . . . . . . . . . . . . . . . 62

Making a Dynamic Priority Change (Conventional

Scan Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Deleting a Nuisance Channel . . . . . . . . . . . . . . . . 63

Restoring a Nuisance Channel . . . . . . . . . . . . . . . 63

Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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Contents

vi

Receiving a Call Alert Page . . . . . . . . . . . . . . . . . . 64

Sending a Call Alert Page . . . . . . . . . . . . . . . . . . . 64

Emergency Operation . . . . . . . . . . . . . . . . . . . . . . 66

Sending an Emergency Alarm . . . . . . . . . . . . . . . . 66

Sending an Emergency Call (Trunking Only) . . . . . 67

Sending an Emergency Alarm with Emergency

Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Sending a Silent Emergency Alarm . . . . . . . . . . . . 68

Using the Emergency Keep-Alive Feature . . . . . . . 68

Man Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Pre-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Post-Alert Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Alerting User When Man Down Feature is

Triggered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Triggering Emergency . . . . . . . . . . . . . . . . . . . . . . 71

Exiting Man Down Feature . . . . . . . . . . . . . . . . . . . 71

Re-Initiating Man Down . . . . . . . . . . . . . . . . . . . . . 71

Testing the Man Down Feature . . . . . . . . . . . . . . . 72

Automatic Registration Service (ARS) . . . . . . . . . . 73

Selecting or Changing the ARS Mode . . . . . . . . . . 73

Accessing the User Login Feature . . . . . . . . . . . . . 74

Logging In as a User . . . . . . . . . . . . . . . . . . . . . . . 74

Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Text Messaging Service (TMS) . . . . . . . . . . . . . . . 76

Accessing the TMS Features . . . . . . . . . . . . . . . . . 76

Composing and Sending a New Text Message . . . 77

Sending a Quick Text Message . . . . . . . . . . . . . . .78

Using the Priority Status and Request Reply

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Appending a Priority Status to a Text Message . . .80
Removing a Priority Status from a Text Message .80
Appending a Request Reply to a Text Message . .80
Removing a Request Reply from a Text Message .81
Appending a Priority Status and a Reply Request

to a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .81

Removing a Priority Status and a Reply Request

from a Text Message . . . . . . . . . . . . . . . . . . . . . . .82

Managing Text Messages . . . . . . . . . . . . . . . . . . . .82

Receiving a Text Message . . . . . . . . . . . . . . . . . . .82

Viewing a Text Message from the Inbox . . . . . . . .83

Replying to a Received Text Message . . . . . . . . . .83

Accessing the Drafts Folder . . . . . . . . . . . . . . . . . .84

Managing Sent Text Messages . . . . . . . . . . . . . . . .85

Viewing a Sent Text Message . . . . . . . . . . . . . . . .85

Sending a Sent Text Message . . . . . . . . . . . . . . . .86

Deleting a Text Message . . . . . . . . . . . . . . . . . . . .86

Deleting All Text Messages . . . . . . . . . . . . . . . . . .87

ASTRO 25 Advanced Messaging Solution . . . . . . 87

System Setup for ASTRO Advanced Messaging

Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Two-Factor Authentication . . . . . . . . . . . . . . . . . . .88

Logging into Two-Factor Authentication . . . . . . . . .89

Logging out of Two-Factor Authentication . . . . . . .90

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Contents

vii

Sending a Query . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Receiving a Query . . . . . . . . . . . . . . . . . . . . . . . . . .92

Secure Operations . . . . . . . . . . . . . . . . . . . . . . . . . 93

Selecting Secure Transmissions . . . . . . . . . . . . . . .93

Selecting Clear Transmissions . . . . . . . . . . . . . . . .93

Managing Encryption . . . . . . . . . . . . . . . . . . . . . . .93

Loading an Encryption Key . . . . . . . . . . . . . . . . . .93

Using the Multikey Feature . . . . . . . . . . . . . . . . . .94

Selecting an Encryption Key . . . . . . . . . . . . . . . . .95

Selecting a Keyset . . . . . . . . . . . . . . . . . . . . . . . . .95

Erasing the Selected Encryption Keys . . . . . . . . . .96

Requesting an Over-the-Air Rekey (ASTRO

Conventional Only) . . . . . . . . . . . . . . . . . . . . . . . .97

MDC Over-the-Air Rekeying (OTAR) Page . . . . . .97

Infinite UKEK Retention . . . . . . . . . . . . . . . . . . . . .97

Hear Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Radio Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Unlocking Your Radio . . . . . . . . . . . . . . . . . . . . . .98

Changing Your Password . . . . . . . . . . . . . . . . . . .99

Changing Your Tactical Inhibit Password . . . . . . 100

Enabling or Disabling the Radio Lock Feature

(Secure Radios Only) . . . . . . . . . . . . . . . . . . . . . .100

The Global Positioning System (GPS) . . . . . . . . . 101

Understanding the GPS Feature . . . . . . . . . . . . . .101

Enhancing GPS Performance . . . . . . . . . . . . . . . .102

The Outdoor Location Feature (Using GPS) . . . . 102

Enabling MGRS Coordinates . . . . . . . . . . . . . . . . 102

Accessing the Outdoor Location Feature . . . . . . 103

Saving a Waypoint . . . . . . . . . . . . . . . . . . . . . . . 104

Viewing a Saved Waypoint . . . . . . . . . . . . . . . . . 105

Editing the Alias of a Waypoint . . . . . . . . . . . . . . 105

Editing the Coordinates of a Waypoint . . . . . . . . 106

Deleting a Single Saved Waypoint . . . . . . . . . . . 107

Deleting All Saved Waypoints . . . . . . . . . . . . . . . 108

Measuring the Distance and Bearing from a

Saved Waypoint . . . . . . . . . . . . . . . . . . . . . . . . . 108

Using the Location Feature While in Emergency

Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Trunking System Controls . . . . . . . . . . . . . . . . . . . 109

Using the Failsoft System . . . . . . . . . . . . . . . . . . 109

Going Out of Range . . . . . . . . . . . . . . . . . . . . . . . 110

Using the Site Trunking Feature . . . . . . . . . . . . . 110

Locking and Unlocking a Site . . . . . . . . . . . . . . . 110

Viewing and Changing a Site . . . . . . . . . . . . . . . . 111

Viewing the Current Site . . . . . . . . . . . . . . . . . . . 111

Changing the Current Site . . . . . . . . . . . . . . . . . 111

Mission Critical Wireless

- Bluetooth® - . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Turning the Bluetooth On . . . . . . . . . . . . . . . . . . . 111

Turning the Bluetooth Off . . . . . . . . . . . . . . . . . . . 112

Re-Pair Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Bluetooth Drop Timer . . . . . . . . . . . . . . . . . . . . . . 114

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Contents

viii

Pairing Bluetooth Device with the Radio . . . . . . . 114

Indicating Bluetooth Connection is Lost . . . . . . . . 115

Turning On the Bluetooth Audio (Routing the Audio

from the Radio to the Headset) . . . . . . . . . . . . . . 116

Turning Off the Bluetooth Audio (Routing the Audio

from the Headset to the Radio) . . . . . . . . . . . . . . 116

Adjusting the Volume of the Radio from Bluetooth

Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Viewing and Clearing the Bluetooth Device

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Clearing All Bluetooth Devices Information . . . . . 118

Editing the Bluetooth Friendly Name . . . . . . . . . . 118

Programming Over Project 25 (POP 25)

(ASTRO 25 and ASTRO Conventional) . . . . . . . 119

Responding to the notification of Upgrade . . . . . . 119

Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Viewing the Recent Calls . . . . . . . . . . . . . . . . . . . 120

Selecting the Power Level . . . . . . . . . . . . . . . . . . 120

Selecting a Radio Profile . . . . . . . . . . . . . . . . . . . 121

Enabling and Disabling the Radio Alias . . . . . . . . 122

Selecting the Audio Speaker . . . . . . . . . . . . . . . . 122

Controlling the Display Backlight . . . . . . . . . . . . . 123

Setting Up the Radio Display and Visual Indicators

to Suite Night Vision Goggles . . . . . . . . . . . . . . . . 123

Locking and Unlocking the Keypad and Controls . 124

Turning Keypad Tones On or Off . . . . . . . . . . . . . 124

Turning Voice Mute On or Off . . . . . . . . . . . . . . . .125

Using the Time-Out Timer . . . . . . . . . . . . . . . . . . .125

Setting the Time and Date . . . . . . . . . . . . . . . . . .126

Editing the Time and Date . . . . . . . . . . . . . . . . . .126

Using the Conventional Squelch Operation

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Analog Options . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Digital Options . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Using the PL Defeat Feature . . . . . . . . . . . . . . . . .128

Using the Digital PTT ID Feature . . . . . . . . . . . . .128

Using the Smart PTT Feature (Conventional

Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

IMPRES™ Battery Annunciator . . . . . . . . . . . . . .129

Accessing the Battery Info screen . . . . . . . . . . . .129

Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Accessing the General Radio Information . . . . . . .129

Accessing the Radio Information . . . . . . . . . . . . .130

Viewing the IP Information . . . . . . . . . . . . . . . . . .131

Viewing the Control Assignments . . . . . . . . . . . . .131

Editing the Soft ID . . . . . . . . . . . . . . . . . . . . . . . .132

Voice Announcement . . . . . . . . . . . . . . . . . . . . . .133

Helpful Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Caring for Your Radio . . . . . . . . . . . . . . . . . . . . . 134

Cleaning Your Radio . . . . . . . . . . . . . . . . . . . . . . .135

Handling Your Radio . . . . . . . . . . . . . . . . . . . . . . .136

Servicing Your Radio . . . . . . . . . . . . . . . . . . . . . .136

APX_4000_M3.book Page viii Friday, May 31, 2013 12:41 PM

Contents

ix

Taking Care of the Battery . . . . . . . . . . . . . . . . . . 137

Checking the Battery Charge Status . . . . . . . . . . .137

LED and Sounds . . . . . . . . . . . . . . . . . . . . . . . . .137

Fuel Gauge Icon . . . . . . . . . . . . . . . . . . . . . . . . .137

Battery Recycling and Disposal . . . . . . . . . . . . . .138

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Highlights for the Accessories . . . . . . . . . . . . . . . . 139

Appendix: Maritime Radio Use in the VHF

Frequency Range . . . . . . . . . . . . . . . . . . . . . . 140

Special Channel Assignments . . . . . . . . . . . . . . . 140

Emergency Channel . . . . . . . . . . . . . . . . . . . . . . .140

Non-Commercial Call Channel . . . . . . . . . . . . . . .140

Operating Frequency Requirements . . . . . . . . . . . 141

Declaration of Compliance for the User of Distress

and Safety Frequencies . . . . . . . . . . . . . . . . . . . . 143

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Commercial Warranty . . . . . . . . . . . . . . . . . . 149

APX_4000_M3.book Page ix Friday, May 31, 2013 12:41 PM

Important Safety Information

x

Important Safety Information

RF Energy Exposure and Product Safety Guide
for Portable Two-Way Radios

ATTENTION!

This radio is restricted to Occupational use only.

Before using the radio, read the RF Energy Exposure and
Product Safety Guide for Portable Two-Way Radios
which contains important operating instructions for safe
usage and RF energy awareness and control for
Compliance with applicable standards and Regulations.

For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:

http://www.motorolasolutions.com/APX

Under Industry Canada regulations, this radio transmitter
may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference
to other users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful
communication.

This radio transmitter has been approved by Industry
Canada to operate with the Motorola-approved antenna
types with the maximum permissible gain and required
antenna impedance for each antenna type indicated.
Antenna types not included, having a gain greater than
the maximum gain indicated for that type, are strictly
prohibited for use with this device.

APX_4000_M3.book Page x Friday, May 31, 2013 12:41 PM

Software Version

xi

Software Version

All the features described in the following sections are
supported by the radio's software version R10.00.00 or
later.

See Accessing the Radio Information on page 130 to
determine your radio's software version.

Check with your dealer or system administrator
for more details of all the features supported.

Notice to Users (FCC and Industry Canada)

This device complies with Part 15 of the FCC rules and
RSS 210 of the Industry Canada rules per the conditions
listed below:

1 This device may not cause harmful interference.

2 This device must accept any interference received,

including interference that may cause undesired
operation.

3 Changes or modifications made to this device, not

expressly approved by Motorola, could void the user's
authority to operate this equipment.

APX_4000_M3.book Page xi Friday, May 31, 2013 12:41 PM

Informations importantes sur la sécurité

xii

Informations importantes sur la
sécurité

Exposition aux radiofréquences et sécurité du
produit pour radios bidirectionnelles portatives

ATTENTION!

Cette radio ne doit être utilisée qu'à des fins
professionnelles. Avant d'utiliser la radio, lisez le guide

Exposition aux radiofréquences et sécurité du produit
pour radios bidirectionnelles portatives, qui contient
d'importantes instructions de fonctionnement pour une
utilisation sécuritaire et des informations sur l'exposition
aux fréquences radioélectriques afin d'assurer la
conformité aux normes et règlements applicables.

Pour obtenir une liste d'antennes et d'autres accessoires
approuvés par Motorola, consultez le site Web :

http://www.motorolasolutions.com/APX

Selon la règlementation d'Industrie Canada, cet émetteur
radio ne peut être utilisé qu'avec une antenne dont le
type et le gain maximal (ou minimal) sont approuvés par
Industrie Canada pour cet émetteur. Afin de limiter les
interférences radio pour les

autres utilisateurs, le type et le gain de l'antenne doivent
être choisis de façon à ce que la puissance isotrope
rayonnée équivalente (P.I.R.E.) ne soit pas plus forte qu'il
ne le faut pour établir la communication.

Le présent émetteur a été approuvé par Industrie Canada
pour fonctionner avec les types d'antenne agréés par
Motorola et ayant un gain admissible maximal ainsi que
l'impédance requise pour chaque type d'antenne indiqué.
Les types d'antenne non inclus, dont le gain est supérieur
au gain maximal indiqué, sont strictement interdits pour
l'exploitation de l'émetteur.

APX_4000_M3.book Page xii Friday, May 31, 2013 12:41 PM

Version du logiciel

xiii

Version du logiciel

Toutes les fonctionnalités décrites dans les sections
suivantes sont prises en charge par la version du logiciel
R10.00.00 ou ultérieure de la radio.

Vérifiez auprès de votre détaillant ou de l'administrateur
de système pour obtenir des renseignements sur les
fonctionnalités prises en charge.

Avis aux utilisateurs (FCC et Industrie
Canada)

Cet appareil est conforme à la Partie 15 des règlements
de la FCC et RSS 210 du règlement d'Industrie Canada
selon les conditions énumérées ci-dessous:

1 Ce dispositif ne doit pas causer d'interférences

nuisibles.

2 Cet appareil doit accepter toute interférence reçue, y

compris les interférences qui peuvent perturber le
fonctionnement.

3 Les changements ou les modifications apportées à ce

dispositif, non expressément approuvées par Motorola,
peuvent annuler le droit de l'utilisateur à utiliser cet
équipement.

APX_4000_M3.book Page xiii Friday, May 31, 2013 12:41 PM

Computer Software Copyrights

xiv

Computer Software Copyrights

The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.

Documentation Copyrights

No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.

APX_4000_M3.book Page xiv Friday, May 31, 2013 12:41 PM

Disclaimer

xv

Disclaimer

The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.

APX_4000_M3.book Page xv Friday, May 31, 2013 12:41 PM

Disclaimer

xvi

Notes

APX_4000_M3.book Page xvi Friday, May 31, 2013 12:41 PM

Getting Started

1

Getting Started

Take a moment to review the following:

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1

Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1

Additional Performance Enhancement . . . . . . . . . . . . . page 2

What Your Dealer/System Administrator

Can Tell You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3

How to Use This Guide

This User Guide covers the basic operation of the APX™ 4000
Portables.

However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.

Notations Used in This Manual

Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be

taken or observed.

An operational procedure, practice, or condition,
etc., which may result in injury or death if not
carefully observed.

An operational procedure, practice, or
condition, etc., which may result in damage
to the equipment if not carefully observed.

Note:

An operational procedure, practice, or condition,
etc., which is essential to emphasize.

!

WARNING

!

!

Caution

APX_4000_M3.book Page 1 Friday, May 31, 2013 12:41 PM

Getting Started

2

The following special notations identify certain items:

Additional Performance Enhancement

The following are some of the latest creations designed to
enhance the security, quality and efficiency of APX radios.

Dynamic System Resilience (DSR)

DSR ensures the radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
the user in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.

CrossTalk Prevention

This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in the radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.

Encrypted Integrated Data (EID)

EID provides security encryption and authentication of IV & D
data bearer service communication between the radio and the
Customer Enterprise Network.

Example Description

Home button

or H

Buttons and keys are shown in bold print
or as an icon.

Phone

Menu entries are shown similar to the
way they appear on the radio’s display.

>

This means “Press the right side of the
4-way Navigation button”.



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Getting Started

3

SecureNet

SecureNet allows user to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow users to perform OTAR
activities on an MDC channel.

What Your Dealer/System Administrator
Can Tell You

Check with your dealer or system administrator for the correct
radio settings, if the radio is to be operated in extreme
temperatures (less than -30 °C or more than +60 °C), to ensure
proper top and front display operation.

You can also consult your dealer or system administrator about
the following:

• Is your radio preprogrammed with any preset conventional

channels?

• Which buttons have been preprogrammed to access other

features?

• What optional accessories may suit your needs?



APX_4000_M3.book Page 3 Friday, May 31, 2013 12:41 PM

Preparing Your Radio for Use

4

Preparing Your Radio for Use

Assemble your radio by following these steps:

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Battery Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4

Attaching the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . page 5

Attaching the Antenna. . . . . . . . . . . . . . . . . . . . . . . . . . page 6

Attaching the Accessory Connector Cover . . . . . . . . . . page 6

Attaching the Belt Clip. . . . . . . . . . . . . . . . . . . . . . . . . . page 7

Turning On the Radio . . . . . . . . . . . . . . . . . . . . . . . . . . page 7

Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . page 9

Charging the Battery

The Motorola-approved battery shipped with your radio is
uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.

For a list of Motorola-authorized batteries available for use
with your radio, see Accessories on page 139.

Note: When charging a battery attached to a radio, turn the

radio off to ensure a full charge.

Battery Charger

To charge the battery, place the battery, with or without the
radio, in a Motorola-approved charger. The charger’s LED
indicates the charging progress; see your charger’s user guide.

For a list of chargers, see Accessories on page 139.

To avoid a possible explosion:

• DO NOT replace the battery in any area
labeled “hazardous atmosphere”.

• DO NOT discard batteries in a fire.

!

WARNING

!



APX_4000_M3.book Page 4 Friday, May 31, 2013 12:41 PM

Preparing Your Radio for Use

5

Attaching the Battery

With the radio turned off, slide the battery into the radio’s frame
until the bottom latch clicks into place.

To remove the battery,
turn the radio off. Lift up
the latch then slide the
battery down to remove
the battery from the radio.

Note: If your radio is

preprogrammed
with volatile-key
retention, the
encryption keys
are retained for
approximately 30
seconds after
battery removal.
Check with your
dealer or system
administrator for
more information.

You can view the status of the IMPRES™ battery if the radio is
using an IMPRES™ battery. See IMPRES™ Battery
Annunciator on page 129 for more information.

Battery Latch is at the bottom of the battery.

APX_4000_M3.book Page 5 Friday, May 31, 2013 12:41 PM

Preparing Your Radio for Use

6

Attaching the Antenna

With the radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to the radio.

To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off the radio first.

Attaching the Accessory Connector
Cover

The accessory connector is located on the antenna side of the
radio. It is used to connect accessories to the radio.

Note: To prevent damage to the connector, shield it with the

connector cover when not in use.

Insert the hooked
end of the cover
into the slot above
the connector.
Press downward on
the cover’s top to
seat it in the slot.
Once in place,
tighten by rotating
the thumbscrew
clockwise by hand.

To remove the accessory connector cover, rotate the
thumbscrew counterclockwise until it disengages from the radio.
If the thumbscrew is too tight, use an Allen wrench to loosen
it first.

Rotate and lift the connector cover to disengage it from
the radio.

Hooked End

Thumbscrew

Hex Socket

Head

APX_4000_M3.book Page 6 Friday, May 31, 2013 12:41 PM

Preparing Your Radio for Use

7

Attaching the Belt Clip

Align the grooves of the belt clip
with those of the radio and
press upward until you hear a
click.

To remove the clip, use a flat­bladed object to press the belt
clip tab away from the radio.
Then, slide the clip downward
and away from the radio.

Turning On the Radio

Press the Control Knob until the radio display lights on, then
release the knob.

If the power-up test is successful, you see the Home screen.

Ta b

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Preparing Your Radio for Use

8

Note: If the power-up test is unsuccessful, you see Error

XX/YY (XX/YY is an alphanumeric code).

Turn off the radio, check the battery, and turn the
radio back on. If the radio fails the power-up test
again, record the Error XX/YY code and contact
your dealer.

Note: If the power-up test is successful, but you see

Hardware board absent or Hw Board Mismatch.
Send the radio to the qualified technician to fix this
error.

If the power-up test is successful, but you see Hw
Board Failed or Man-Down Hw Error, send the radio
to the qualified technician to fix this error.

To turn off the radio, press and hold the Control Knob until the
radio display shows

Power off?

, press the Menu Select button

below

Yes

to power off.

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Identifying Radio Controls

9

Adjusting the Volume

Your radio is preprogrammed to reset to medium volume rate,
which is Level 12, by default whenever the radio powers up.
To increase the volume, turn the MFK clockwise. The display
shows volume bars and volume level when you change the
volume.

Note: If Volume C h a n ge is secondary feature of the knob,

see Multi Function Knob (MFK) on page 15 to toggle
the function of the knob.

To decrease the volume, turn this MFK counterclockwise.

Note: Ensure that the main speaker is pointed towards you

for increased loudness and intelligibility, especially in
areas with loud background noises.

Identifying Radio Controls

Take a moment to review the following:

Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . .page 10

Programmable Features . . . . . . . . . . . . . . . . . . . . . . . page 11

Assignable Radio Functions. . . . . . . . . . . . . . . . . . . page 11

Assignable Settings or Utility Functions . . . . . . . . . .page 13

Accessing the Preprogrammed Functions . . . . . . . . . .page 14

Using the Menu Select Buttons . . . . . . . . . . . . . . . .page 14

Using the Navigation Buttons . . . . . . . . . . . . . . . . . .page 14

Using the Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 16

Keypad Characters – Uppercase Mode . . . . . . . . . .page 16

Keypad Characters – Lowercase Mode . . . . . . . . . .page 17

Keypad Characters – Numeric Mode . . . . . . . . . . . .page 18

Keypad Characters – Hexadecimal Mode . . . . . . . . page 19

Push-To-Talk (PTT) Button. . . . . . . . . . . . . . . . . . . . . .page 20

Main

Speaker

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Identifying Radio Controls

10

Radio Parts and Controls

Top (Orange)
Button*

1

To p
Lightbar

2

Top Side
(Select)
Button*

5

Multi
Function
Control
Knob*

Keypad

9

Push-to-Talk
(PTT) Button

6

7

4-Way
Navigation
Button

Battery Latch (at
the bottom)

8

11

Menu Select Buttons

13

14

Battery

20

22

Home Button

Antenna

Speaker

15

Side Button 2*

19

Side Button 1*

18

17

Microphone

4

* These radio controls/buttons are programmable.

16

LED

Accessory
Connector

Main Display

12

10

Data Feature Button

3

Bluetooth®
Pairing Indicator

Microphone

21

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Identifying Radio Controls

11

Programmable Features

Any reference in this manual to a control that is
“preprogrammed” means that the control must be programmed
by a dealer or qualified radio technician using the radio's
programming software, in order to assign a feature to that
control.

The programmable buttons can be programmed as shortcuts to
radio functions or preset channels/groups depending on the
duration of a button press:

• Press – Pressing and releasing rapidly.

• Long press – Pressing and holding for the preprogrammed

duration (between 0.25 seconds and 3.75 seconds).

• Hold down – Keeping the button pressed.

Assignable Radio Functions

Bluetooth On/Off – Allows you to turn on/off the Bluetooth.

Bluetooth Configuration – Allows you to access to the

Bluetooth menu.

Bluetooth Audio Reroute – Allows you to toggle the audio
route between radio speaker or Remote Speaker Microphone
and Bluetooth headset.

Bluetooth Headset PTT – Keys up the Bluetooth Headset's
microphone.

Bluetooth Data Devices– Keys up the Bluetooth data devices.

Bluetooth Clear All Pairing – Allows you to clear all pairing

info for Bluetooth. This is accessed by a long press of the
Bluetooth On/Off Button.

Call Alert – Allows the radio to function like a pager, or to verify
if a radio is active on the system.

Call Response – Allows you to answer a private call.

Channel – Selects a channel.

Contacts – Selects the Contacts menu.

Dynamic ID (Conventional Only) – Allows you to edit the

radio's ASTRO Individual ID and/or MDC Primary ID.

Dynamic Priority (Conventional Only) – Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.

Emergency – Depending on the programming, initiates or
cancels an emergency alarm or call.

Information – Displays the information of the radio.

Internet Protocol Address – Displays the Internet Protocol (IP)

address, device name and status of the radio.

Location – Determines the current location (latitude, longitude,
time and date), and also the distance and bearing to another
location. Or, turns the GPS functionality on or off for all location.



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Identifying Radio Controls

12

Man Down Clear – Clears the alarm of Man Down mode which

was triggered when the radio achieves or passes a tilt angle
threshold or a combination of the angle threshold and a motion
sensitivity level.

Message – Enters the current message list.

Mode Select – Long-press programs a button with the radio's

current zone and channels; then once programmed, the short
press of that button jumps the radio to the programmed zone
and channel.

Monitor (Conventional Only) – Monitors a selected channel
for all radio traffic until function is disabled.

Multiple Private Line (Conventional Only) – Selects the
Multiple Private Line lists.

Nuisance Delete – Temporarily removes an unwanted channel,
except for priority channels or the designated transmit channel,
from the scan list.

One Touch 1 – 4 – Launches a specific feature with one single
button-press. You can setup as many as four separately
programmed buttons for four different features.

Phone – Allows you to make and receive calls similar to
standard phone calls.

Private Call (Trunking Only) – Allows a call from an individual
radio to another individual radio.

Private Line Defeat (Conventional Only) – Overrides any
coded squelch (DPL or PL) that is preprogrammed to a channel.

Query – Launches a list of predefined short text messages only
after successfully logged in the Two-Factor Authentication.

Radio Profiles – Allows for easy access to a set of
preprogrammed visual and audio settings of the radio.

Recent Calls – Allows for easy access to the list of calls
recently received or made.

Rekey Request – Notifies the dispatcher you want a new
encryption keys.

Repeater Access Button (RAB) (Conventional Only) –
Allows to manually send a repeater access codeword.

Reprogram Request (Trunking Only) – Notifies the dispatcher
you want a new dynamic regrouping assignment.

Request-To-Talk (Conventional Only)

– Notifies the

dispatcher you want to send a voice call.

Scan – Toggles scan on or off.

Secure Transmission Select (Conventional and Trunking) –

Toggles the Secure Transmission On or Off when the Secure/
Clear Strapping fields is set to “Select” for the radio’s current
channel, and when the radio is model/option capable.

Selective Call (Conventional Only) – Calls an assigned radio.

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Identifying Radio Controls

13

Site Display/Search (Trunking Only) – Displays the current

site ID and RSSI value; performs site search for AMSS
(Automatic Multiple Site Select) or SmartZone operation.

Site Lock/Unlock (Trunking Only) – Locks onto a specific site.

Status – Sends data calls to the dispatcher about a predefined

status.

Talkaround/Direct (Conventional Only) – Toggles between
using a repeater and communicating directly with another radio.

Talkgroup (Conventional Only) – Allows a call from an
individual radio to a group of radios.

Text Messaging Service (TMS) – Selects the text messaging
menu.

TMS Quick Text – Selects a predefined message.

User – Automatically registers with the server.

Zone Select – Allows selection from a list of zones.

Assignable Settings or Utility Functions

Light/Flip – Press the button to toggle the display backlight on

or off.

Keypad and Controls Lock – Locks or unlocks the keypad,
programmable buttons and rotary knob.

Voice Announcement – Audibly indicates the current feature
mode, Zone or Channel the user has just assigned.

Voice Mute – Toggles voice mute on or off.

Volume Set Tone – Sets the volume set tone.



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Identifying Radio Controls

14

Accessing the Preprogrammed Functions

You can access various radio functions through one of the
following ways:

• A short or long press of the relevant programmable buttons.

OR

• Use the Menu Select Buttons ({, |, and }).

Using the Menu Select Buttons

The Menu Select buttons access the menu entries of features.

Note: Check with your dealer or system administrator for the

list of features activated in your radio.

Your radio may be preprogrammed differently from the following
example, but the steps for selecting a channel may appear as
shown below:

• Press the Menu Select button ( | ) directly below Chan.

Using the Navigation Buttons

Home Button

The H button returns you to the Home (default) screen. In most
cases, this is the current mode.

For selected radio features, the H button is also used to save
user-edited radio settings or information before returning you to
the Home screen.

Note: Some features do not require you to press

H to go to

the Home screen. Refer to the individual feature
sections in this manual for further details on saving
user-edited radio settings or information.

Data Feature Button

Use this button to access data-related features, such as the
Text Messaging Service (TMS) feature screen.

4-Way Navigation Button

Use this button to scroll up, down, left or right.
Press and release one of the button to scroll from one entry to

the next one. Press and hold one of the button to have the radio
toggles through the list automatically (release the button to
stop).



Data Feature

Button

4-Way Navigation Button

Home Button

Mute | Chan | Zone

Menu Select

Buttons

Softkeys





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Identifying Radio Controls

15

Multi Function Knob (MFK)

MFK is the on/off button of your radio. See Turning On the
Radio on page 7 for the procedure to power up and down the

radio.
In addition, there are programmable features available for MFK,

which are:

Mode Change – Turn MFK to scroll the channel or zone list.

Vol u m e C h ange – Turn MFK to increase or decrease the

volume level of the speaker. Fast turn of MFK makes coarse
tuning of the volume level; slow turn of MFK makes fine tuning
of the volume level. The display shows the volume level and
bars to indicate the current level. The level of last selected
volume before the radio powers down remains the same when
the radio powers up.

The main display only shows the icon of secondary feature; the
main display does not show the icon of primary feature.

The radio by default is set to use the primary feature. Short
presses of MFK toggle it to work on either the secondary or
primary feature.

The secondary feature has an inactivity timer. This timer starts
when the secondary feature is left idle. Your radio returns to
primary feature when this timer expires.

If the MFK is set to operate only one feature besides On/Off the
radio, Volume Change should be the only feature applied to
MFK.

Consult your dealer or system administrator for the best options
available for MFK.



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Identifying Radio Controls

16

Using the Keypad

You can use the 3 x 4 alphanumeric keypad to access the radio’s features. The keypad functions in a manner similar to a standard
telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of
the alphabet. The tables below show the number of times a key needs to be pressed to generate the required character.

Keypad Characters – Uppercase Mode

Number of Times Key is Pressed

Key123456789101112131415161718192021

1

1. ,?! ;@_-*#&$/+=\ “ ‘ ( )

2

ABC

3

DEF

4

GH I

5

JKL

6

MNO

7

PQRS

8

TUV

9

WX Y Z

0

Toggle between mixed case mode, uppercase mode, and lowercase mode.

*

Space

#

Toggle between numeric and letter mode.



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Identifying Radio Controls

17

Keypad Characters – Lowercase Mode

Number of Times Key is Pressed

Key123456789101112131415161718192021

1

1. ,?! ;@_-*#&$/+=\ “ ‘ ( )

2

abc

3

de f

4

gh i

5

jkl

6

mn o

7

pqr s

8

tuv

9

wxyz

0

Toggle between mixed case mode, uppercase mode, and lowercase mode.

*

Space

#

Toggle between numeric and letter mode.



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Identifying Radio Controls

18

Keypad Characters – Numeric Mode

Number of Times Key is Pressed

Key123456789101112131415161718192021

1

1. ,?! ;@_-*#&$/+=\ “ ‘ ( )

2

2

3

3

4

4

5

5

6

6

7

7

8

8

9

9

0

0

*

Space

#

Toggle between numeric and letter mode.



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Identifying Radio Controls

19

Keypad Characters – Hexadecimal Mode

Number of Times Key is Pressed

Key123456789101112131415161718192021

1

1

2

2ABC

3

3DEF

4

4

5

5

6

6

7

7

8

8

9

9

0

0

*

Not applicable

#

Not applicable



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Identifying Status Indicators

20

Push-To-Talk (PTT) Button

The PTT button on the side
of the radio serves two basic
purposes:

• While a call is in progress,

the PTT button allows the
radio to transmit to other
radios in the call.

Press and hold down PTT
button to talk. Release the
PTT button to listen.

The microphone is
activated when the PTT
button is pressed.

• While a call is not in

progress, the PTT button
is used to make a new
call. See Making a Radio
Call on page 42 for more
information.

Identifying Status Indicators

Your radio indicates its operational status through the following:

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21

Text Messaging Service (TMS) Icons . . . . . . . . . . . . . page 24

Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 24

TMS Menu Options . . . . . . . . . . . . . . . . . . . . . . . . . page 25

Call Type Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 26

Top Lightbar and LED Indicators . . . . . . . . . . . . . . . . . page 27

LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 27

Top Lightbar Indications . . . . . . . . . . . . . . . . . . . . . . page 27

Intelligent Lighting Indicators . . . . . . . . . . . . . . . . . . . . page 28

Alert Tones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 29

Phone Call Display and Alert Prompts. . . . . . . . . . . . . page 33

PTT

Button

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Identifying Status Indicators

21

Status Icons

The 160 x 90 pixel front liquid crystal display (LCD) of the radio
shows radio status, text entries, and menu entries. The top
display row contain color icons that indicate radio operating
conditions.

The following icons are for the front display screen unless
indicated otherwise.

Receiving

Radio is receiving a call or data.

Transmitting

Radio is transmitting a call or data.

Battery

The number of bars (0 – 4) shown indicates the
charge remaining in the battery. Blinks when the
battery is low.For IMPRES battery operation only
– the icon shown indicates the charge remaining
in the battery.

For all battery operation – the icon blinks when
the battery is low.

Received Signal Strength Indicator (RSSI)

The number of bars displayed represents the
received signal strength for the current site, for
trunking only. The more stripes in the icon, the
stronger the signal.

Roaming

The radio has roamed to and is currently
registered to a foreign system.

Direct

• On = Radio is currently configured for direct

radio-to-radio communication (during
conventional operation only).

• Off = Radio is connected with other radios

through a repeater.

Monitor (Carrier Squelch)

Selected channel is being monitored (during
conventional operation only).

O

M

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Identifying Status Indicators

22

In-Call User Alert

• On = The feature is enabled. Voice muting of

the affiliated trunking talkgroup or
selected conventional channel is
activated.

• Off = The feature is disabled. Voice muting of

the affiliated trunking talkgroup or
selected conventional channel is
deactivated.

Power Level

• L = Radio is set at Low power.

• H = Radio is set at High power.

Scan

Radio is scanning a scan list.

Priority Channel Scan

• Blinking dot = Radio detects activity on

channel designated as
Priority-One.

• Steady dot = Radio detects activity on channel

designated as Priority-Two.

Vote Scan Enabled

The vote scan feature is enabled.

K

H or .

i

k

Secure Operation

• On = Secure operation.

• Off = Clear operation.

• Blinking = Receiving an encrypted voice call.

AES Secure Operation

• On = AES Secure operation.

• Off = Clear operation.

• Blinking = Receiving an encrypted voice call.

Location Signal

• On = Location feature is enabled, and location

signal is available.

• Off = Location feature is disabled.

• Blinking = Location feature is enabled, but no

location signal is available.

m

l

G

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Identifying Status Indicators

23

User Login Indicator (IP Packet Data)

• On = User is currently associated with the

radio.

• Off = User is currently not associated with the

radio.

• Blinking = Device registration or user

registration with the server failed
due to an invalid username or pin.

• Inverted = User successfully login to the

secured IP Packet Data.

Data Activity

Data activity is present.

Hexadecimal

Indicates that the text entry is currently in
hexadecimal mode.

Numeric

Indicates that the text entry is currently in numeric
mode.

Start Case

Indicates that the first character of the text entry is
capitalized.

n

n

o

Mixed Case

Indicates that the text entry is currently in normal
text mode.

Uppercase

Indicates that the text entry is currently in
uppercase mode.

Lowercase

Indicates that the text entry is currently in
lowercase mode.

Lowercase Predictive

Indicates that the text entry is currently in
lowercase and with predicted words shown at the
bottom of the screen.

Mixedcase Predictive

Indicates that the text entry is currently in mixed
case and with predicted words shown at the
bottom of the screen.

Uppercase Predictive

Indicates that the text entry is currently in
uppercase and with predicted words shown at the
bottom of the screen.

Bluetooth On

Bluetooth is on and ready for bluetooth
connection.

b

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Identifying Status Indicators

24

Text Messaging Service (TMS) Icons

This feature allows you to send and receive text messages. See
Text Messaging Service (TMS) on page 76 for more
information.

Status Icons

The following icons appear on the radio’s display when you
send and receive text messages.

Bluetooth Connected

Bluetooth is currently connected to the external
bluetooth device.

MFK is in Mode Change feature

Turn the MFK to change the channel/zone.

MFK is in Volume Change feature

Turn the MFK to turn the volume up or down.

Inbox Full

The Inbox is full.



Message Sent

The text message is sent successfully.

Message Unsent

The text message cannot be sent.

Unread Message

• User receives a new message.

• The selected text message in the Inbox has not

been read.

Read Message

The selected text message in the Inbox has been
read.

Normal Message

User is composing a message with normal priority
and without a request for a reply.

3/6

Message Index

Indicates the index of the current message the
user is viewing.

Example: If the user is looking at the third
message out of a total of 6 messages in the Inbox
folder, the icon is displayed as the icon on the left
column.

Y

r

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Identifying Status Indicators

25

TMS Menu Options

Priority Status

• The “Priority” feature is toggled on before the

message is sent.

• Messages in the Inbox folder are flagged with

“Priority”.

Request Reply

• The “Request Reply” feature is toggled on

before the message is sent.

• Messages in the Inbox folder are flagged with

“Request Reply”.

Priority Status and Request Reply

• User is composing a message with a priority

status and a request for a reply.

• Messages in the Inbox folder are flagged with

“Priority” and “Request Reply”.

Menu Option Description/Function

Back Brings you back to the previous screen.

Clr Deletes all messages.

Del Deletes a message or text.

Edit Brings you to the edit screen.

Exit Exits to the Home screen.

No Returns to the previous screen.

Optn Brings you to the Options main screen.

Rply Replies to a message.

Sel Selects the highlighted command.

Send Sends the message.

Yes Updates or saves a command.



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Identifying Status Indicators

26

Call Type Icons

The following icons appear on the radio’s main display, when
you make or receive a call, or view selected call lists, to indicate

the different call types associated with an alias or ID.

Radio number.

Radio number added to a Call List.

Mobile number.

Mobile number added to a Call List.

U

?

Landline phone number.

Landline phone number added to a Call List.

Incoming call or data.

Outgoing call or data.

Incoming emergency call.

%

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Identifying Status Indicators

27

Top Lightbar and LED Indicators

The Top Lightbar and LED indicators show the operational
status of the radio.

LED Indications

Solid red – Radio is transmitting.

Blinking red – Radio is transmitting at low battery condition.

Rapidly blinking red – Radio has failed the self test upon

powering up or encountered a fatal error.

Solid yellow (Conventional Only) – Channel is busy.

Blinking yellow – Radio is receiving a secured transmission.

Solid green – Radio is powering up, or is on a non-priority

channel while in the Scan List Programming mode.

Blinking green – Radio is receiving an individual or telephone

call, or is on a Priority-Two channel while in the Scan List

Programming mode.

Rapidly blinking green – Radio is on a Priority-One channel

while in the Scan List Programming mode.

Note: No LED indication when the radio receives a clear

(non-secured) transmission in trunking Mode.

Top Lightbar Indications

The lightbar blinks green when the MFK is using the secondary

feature. See Multi Function Knob (MFK) on page 15 to

understand the functionality of MFK.

The lightbar turn into solid color of orange, red or green

depending on the status of Intelligent Lighting. See Intelligent

Lighting Indicators on page 28 for different status of Intelligent

Lighting.

LED

Top Lightbar





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Identifying Status Indicators

28

Intelligent Lighting Indicators

This feature temporary changes the color of the Top Lightbar and adds a color bar to the main display screen to help signal that a
radio event has occurred.

Note: This feature must be preprogrammed by a qualified radio technician.

Backlight and Bar Color Notification When

Orange Emergency Alerts

The radio initiates an emergency alarm or call.

The radio receives an emergency alarm or call.

The radio initiates the Man Down Post-Alert timer.

Red Critical Alerts

The radio battery is low.

The radio is out of range.

The radio enters failsoft mode.

The radio is unable to establish a full connection with the system.

The radio is unable to authenticate or register with the system.

Green Call Alerts

The radio receives a private call.

The radio receives a phone call.

The radio receives a call alert.

The radio receives a selective call.

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Identifying Status Indicators

29

Alert Tones

The radio uses alert tones to inform you of the radio’s condition. The following table lists these tones and when they occur.

You Hear Tone N a m e Heard

Short,

Low-Pitched

Tone

Radio Self Test Fail When radio fails its power-up self test.

Reject When an unauthorized request is made.

Time-Out Timer Warning Four seconds before time out.

No ACK Received When radio fails to receive an acknowledgment.

Individual Call

Warning Tone

When radio is in an individual call for greater than 6 seconds without any activity.

Man Down Entry When radio initiates Man Down mode.

Long,

Low-Pitched

Tone

Time-Out Timer

Timed Out

After time out.

Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed.

Out of Range (When PTT button is pressed) the radio is out of range of the system.

Invalid Mode When radio is on an unpreprogrammed channel.

A Group of

Low-Pitched

Ton es

Busy When system is busy.

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Identifying Status Indicators

30

Short,

Medium-Pitched

Tone

Valid Key-Press When a correct key is pressed.

Radio Self Test Pass When radio passes its power-up self test.

Clear Voice At beginning of a non-coded communication.

Priority Channel

Received

When activity on a priority channel is received.

Emergency Alarm /Call

Entry

When entering the emergency state.

Central Echo When central controller has received a request from a radio.

Long,

Medium-Pitched

Tone

Volume Set When volume is changed on a quiet channel.

Emergency Exit When exiting the emergency state.

A Group of

Medium-Pitched

Ton es

Failsoft When the trunking system fails.

Automatic Call Back When voice channel is available from previous request.

Keyfail When encryption key has been lost.

Console Acknowledge When status, emergency alarm, or reprogram request ACK is received.

Received Individual Call When Call Alert or Private Call is received.

Call Alert Sent When Call Alert is received by the target radio.

Site Trunking When a SmartZone trunking system fails.

You Hear Tone N a m e Heard

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Identifying Status Indicators

31

Short,

High-Pitched

Tone (Ch ir p )

Low-Battery Chirp When battery is below preset threshold value.

Ringing

Fast Ringing When system is searching for target of Private Call.

Enhanced Call Sent When waiting for target of Private Call to answer the call.

Phone Call Received When a land-to-mobile phone call is received.

Gurgle

Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received.

Talk Permit (When PTT button is pressed) verifying system accepting transmissions.

Unique,

Low-Pitched

Chirp

New Message When a new message is received.

Unique,

High-Pitched

Chirp

Priority Status When a priority message is received.

Doh-Sol

Enhanced Zone Bank Up When EZB Up button is pressed to scroll the Enhance Zone Bank up.

MFK Enters Secondary

Feature

When MFK is toggled to secondary feature.

Sol-Doh

Enhanced Zone Bank

Down

When EZB Down button is pressed to scroll the Enhance Zone Bank down.

MFK Exits Secondary

Feature

When MFK is toggled to exit secondary feature and return to primary feature or
when secondary function timer expires.

You Hear Tone N a m e Heard

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Identifying Status Indicators

32

Incremental-

Pitched Tone

Bluetooth Paired When Bluetooth accessory is paired with the radio.

Bluetooth Connected When Bluetooth accessory is connected to the radio.

Decremental­Pitched Tone

Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio.

Bluetooth Disconnected When Bluetooth accessory is disconnected from the radio.

A Group of Very

High-Pitched

Ton es

Man Down Continuous

Tone

When radio is in Man Down mode and prepares to transmit Emergency Alarm
when the timer of this alarm ends.

You Hear Tone N a m e Heard

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Identifying Status Indicators

33

Phone Call Display and Alert Prompts

The following appears on the radio’s display when you make and receive Phone calls. The radio also uses alert tones to indicate the
current status.

You Hear You S e e When Notes

A Long

Tone

No phone

You press the PTT button and the
phone system is not available.

Press

H to hang up. The radio returns to the Home screen.

Phone busy The phone system is busy. Press

H to exit the phone mode and try your call later.

A Busy

Tone

Phone busy When a channel is not available. The radio automatically connects when a channel opens.

–

No

acknowledge

The call is not acknowledged. Press

H to hang up. The radio returns to the Home screen.

A High­Pitched

Tone

– When you release the PTT button.

The radio indicates to the landline party that he or she may begin
talking.

Note: You have the option of sending additional digits (overdial), such as an extension number, or credit card or PIN numbers, to the

phone system. If the radio is preprogrammed for live overdial, every digit entered after the call is connected is sent to the
phone system.

If the radio is preprogrammed for buffered overdial, the digits pressed are entered into memory and then sent when the PTT
button is pressed. Press the PTT button to send either digits or voice, but not both at the same time.

APX_4000_M3.book Page 33 Friday, May 31, 2013 12:41 PM

General Radio Operation

34

General Radio Operation

Once you understand how your APX Portable is configured, you
are ready to use your radio.

Use this navigation guide to familiarize yourself with the basic
Call features:

Selecting a Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 34

Selecting a Radio Channel . . . . . . . . . . . . . . . . . . . . . page 35

Using Channel Search Button. . . . . . . . . . . . . . . . . . . page 37

Receiving and Responding to a Radio Call. . . . . . . . . page 39

Making a Radio Call . . . . . . . . . . . . . . . . . . . . . . . . . . page 42

Repeater or Direct Operation . . . . . . . . . . . . . . . . . . . page 45

Monitoring Features . . . . . . . . . . . . . . . . . . . . . . . . . . page 45

Selecting a Zone

A zone is a group of channels.

Use the following procedure to select a zone.

Note: Your radio must be preprogrammed to allow you to use

this feature.

If Mode Change is secondary feature of the MFK, see
Multi Function Knob (MFK) on page 15 to toggle the
function of MFK.

Procedure:

Turn the preprogrammed Zone Change MFK to the required
zone and proceed to Step 3.

MFK

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General Radio Operation

35

OR

Follow the procedure below.

1 < or > to Zone.

2 Press the Menu Select button directly below Zone.

3 U or D to the required zone.

OR

Use the keypad to enter the zone number.

4 If the zone number entered is unprogrammed, the display

shows Invalid entry. Repeat Step 3.

OR

Press the Menu Select button directly below Sel to confirm
the displayed zone.

5 Press the PTT button to transmit on the displayed zone

channel.

OR

Follow the procedure below.

1 < or > to ZnUp or ZnDn.

2 Press and hold the Menu Select button directly below ZnUp

or ZnDn until the required zone appears.

Note: Positions of ZnUp and ZnDn on the display may differ

each time you release the Menu Select button. Read
carefully before you press.

Selecting a Radio Channel

A channel is a group of radio characteristics, such as transmit/

receive frequency pairs.

Use the following procedure to select a channel.

Note: Your radio must be preprogrammed to allow you to use

this feature. If you select a channel that is not within the
preprogrammed band, the radio indicates that it is on
an unsupported frequency with both audio and visual
warnings.

Consult a qualified radio technician for the right choice
between the following methods.

MFK

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General Radio Operation

36

If Mode Change is secondary feature of MFK, see

Multi Function Knob (MFK) on page 15 to toggle the
function of MFK.

Procedure:
Turn the preprogrammed MFK to the desired channel.
OR

Follow the procedure below.

1 < or > to Chan.

2 Press the Menu Select button directly below Chan.

3 U or D to the required channel.

OR

Use the keypad to enter the channel number.

4 If the channel number entered is unprogrammed, the display

shows Invalid entry. Repeat Step 3.

OR

Press the Menu Select button directly below Sel to confirm
the selected channel.

5 Press the PTT button to transmit on the displayed zone

channel.

OR

Follow the procedure below.

1 < or > to ChUp or ChDn.

2 Press the Menu Select button directly below ChUpor ChDn.

3 Press the PTT button to transmit on the displayed zone and

channel.

Note: Positions of ChUp and ChDn on the display may differ

each time you release the Menu Select button. Read
carefully before you press.

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General Radio Operation

37

Using Channel Search Button

This feature allows you to do a quick search for a specific
channel in the radio by key in the alias of the channel. If the
name matches, your radio prompts the first found matched
channel name.

Procedure:
Press the preprogrammed Channel Search button.
OR

Follow the procedure below.

1 < or > to CSrh.

2 Press the Menu Select button directly below CSrh to key in

the channel name.

3 A blinking cursor appears on the Channel Search screen.

Use the keypad to type or edit your message.
Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

4 Press the Menu Select button directly below CSrh once the

entry is done to initiate searching.

OR
Press the Menu Select button directly below Cncl to exit.

5 The display shows Searching.

OR

If the radio is triggered to search for an empty entry, the
display shows Invalid Entry. Repeat step 3.

6 Once found, the display shows the matched channel name

and the radio changed its transmission to this channel.

OR

If the entry does not match, the display shows Channel
name not found. Repeat from step 3 if want to search

again; or press H or the Menu Select button directly below
Exit to exit.

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38

Using Mode Select Feature

Mode Select allows a long press to save the radio’s current
zone and channel to a programmable button, keypad button or
a softkey; then once programmed, the short-press of that button
or softkey jumps the transmission to the saved zone and
channel.

There are two methods to save the selected zone and channel:

• Softkeys

• Programmable buttons and keypad buttons (digit 0 to 9)

Note: Your radio must be preprogrammed to allow you to use

this feature.

Saving a Zone and Channel to a Softkey

Five softkeys are available for you to save the frequent used
zone and channel.

Procedure:

1 Toggle your zone and channel to the required zone and

channel.

2 < or > to MS1, MS2 ... or MS5.

3 Press and hold the Menu Select button directly below the

softkey.

4 You hear a short, medium-pitched tone when the zone and

channel is saved.

Note: To change the programmed zone and channel, repeat

this procedure.

Short press of the programmed softkey changes your current
transmission to the zone and channel programmed in this
softkey.



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39

Saving a Zone and Channel to a Keypad Button

All the programmable buttons and keypad digit 0 to 9 buttons
allow you to save the frequent used zone and channel.

Procedure:

1 Toggle your zone and channel to the required zone and

channel.

2 Press and hold the digit button you desire to program.

3 You hear a short, medium-pitched tone when the zone and

channel is saved.

Note: Repeat this procedure to change the zone and channel

of the programmed button.

Short press of the programmed button changes your current
transmission to the zone and channel programmed in this
button.

Receiving and Responding to a Radio Call

Once you have selected the required channel and/or zone, you

can proceed to receive and respond to calls.

The LED lights up solid red while the radio is transmitting. In

conventional mode, the LED lights up solid yellow when the

radio is receiving a transmission. In trunking mode, there is no

LED indication when the radio receives a transmission.

If the radio is receiving a secure transmission, the LED blinks

yellow.



LED

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40

Receiving and Responding to a Talkgroup Call

To receive a call from a group of users, the radio must be
configured as part of that talkgroup.

Procedure:

When you receive a talkgroup call (while on the Home screen),
depending on how your radio is preprogrammed:

1 ASTRO Conventional Only:

The LED lights up solid yellow. The display shows the
talkgroup alias or ID, and the caller alias or ID.

OR
Trunking Only:

The display shows the caller alias or ID.

2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

3 Press the PTT button to respond to the call. The LED lights

up solid red.

4 Release the PTT button to listen.

See Making a Talkgroup Call on page 42 for details on making
a Talkgroup Call.

Receiving and Responding to a Private Call

(Trunking Only)

A Private Call is a call from an individual radio to another
individual radio.

These one-to-one calls between two radios are not heard by
others in the current talkgroup. The calling radio automatically
verifies that the receiving radio is active on the system and can
display the caller ID.

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Procedure:

When you receive a Private Call:

1 You hear two alert tones and the LED blinks green. The

display shows Call received.

2 Press the Menu Select button directly below Resp.

OR

Press the Call Response button within 20 seconds after the
call indicators begin.

3 During the call, the display shows the caller alias (name), if it

is in the call list.

OR





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41

During the call, the display shows the caller ID (number), if
the caller’s name is not in the call list.

4 Press and hold the PTT button to talk. Release the PTT

button to listen.

5 Press H or the Call Response button to hang up and

return to the Home screen.

See Making a Private Call (Trunking Only) on page 42 for
details on making a Private Call.

Receiving and Responding to a Telephone Call

(Trunking Only)

This feature allows you to receive calls similar to standard

phone calls from a landline phone.

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Procedure:

Use the preprogrammed Call Response button to answer a

Telephone Call:

1 You hear a telephone-type ringing and the LED blinks green.

The backlight of the screen and the bar turns green. The
display shows Phone Call.

2 Press the Call Response button within 20 seconds after the

call indicators begin.

3 Press and hold the PTT button to talk. Release the PTT

button to listen.

4 Press H or the Call Response button to hang up and

return to the Home screen.

See Making a Telephone Call (Trunking Only) on page 44 for

details on making a Telephone Call.



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42

Making a Radio Call

You can select a zone, channel, subscriber ID, or talkgroup by
using:

• MFK preprogrammed with Channel Change or Zone Change

• A preprogrammed One Touch Call button

• The Contacts list (see Viewing Details of a Contact on

page 59)

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Making a Talkgroup Call

To make a call to a group of users, your radio must be
configured as part of that talkgroup.

Procedure:

1 Turn the MFK to select the channel with the desired

talkgroup.

2 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

3 Press the PTT button to make the call.

4 ASTRO Conventional Only:

The LED lights up solid red. The display shows the
talkgroup alias or ID.

OR
Trunking Only:

The LED lights up solid red.

5 Speak clearly into the microphone.

6 Release the PTT button to listen.

Making a Private Call (Trunking Only)

Procedure:
Press the preprogrammed Quick Access (One-Touch) Private
Call button to dial the preprogrammed ID (number) and proceed

to Step 5.

OR

Follow the procedure below.

1 < or > to Call.

2 Press the Menu Select button directly below Call. The

display shows the last transmitted or received ID.

3 Press the Menu Select button directly below Cnts to scroll

through and select the required ID.

OR

Press the Menu Select button directly below LNum to go to
the last number dialed.

OR





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43

U or D to the required ID.

OR

Use the keypad to enter the required ID.

4 Press the PTT button to initiate the Private Call.

5 The display shows Calling... <Number>.

6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

7 When you are connected, the display shows the ID of the

target radio. Press and hold the PTT button to talk. Release
the PTT button to listen.

OR

If no acknowledgment is received, the display shows No
acknowledge.

8 Press H to return to the Home screen.

Making an Enhanced Private Call (Trunking Only)

This feature allows you to send an individual Call Alert page if
there is no answer from the target radio. See Sending a Call
Alert Page on page 64 for more information.

Note: Your radio must be preprogrammed to allow you to use

this feature.

Procedure:
Press the preprogrammed Quick Access (One-Touch)
Enhanced Private Call button to dial the preprogrammed ID

and proceed to Step 5.

OR

Follow the procedure below.

1 < or > to Call.

2 Press the Menu Select button directly below Call. The

display shows the last transmitted or received ID.

3 Press the Menu Select button directly below Cnts to scroll

through and select the required ID.

OR

Press the Menu Select button directly below LNum to go to
the last number dialed.

OR

U or D to the required ID.

OR

Use the keypad to enter the required ID.

4 Press the PTT button to initiate the Private Call.

5 The display shows Calling... <Number>.

6 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

7 When you are connected, the display shows the ID of the

target radio. Press and hold the PTT button to talk. Release
the PTT button to listen.

OR

If no acknowledgment is received, the display shows No
acknowledge.



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44

OR

If the target radio does not respond before the time out, the
display shows No answer.

8 Press H to return to the Home screen.

Making a Telephone Call (Trunking Only)

This feature allows you to make calls similar to standard phone
calls to a mobile or landline phone.

Procedure:
Press the preprogrammed Quick Access (One-Touch) Phone
Call button to dial the preprogrammed phone number and

proceed to Step 5.

OR

Follow the procedure below.

1 < or > to Phon.

2 Press the Menu Select button directly below Phon. The

display shows the last transmitted phone number.

3 Press the Menu Select button directly below Cnts to scroll

through and select the required ID.

OR

Press the Menu Select button directly below LNum to go to
the last number dialed.

OR

U or D to the required phone number.

OR

Use the keypad to enter the required phone number.

4 Press and release the PTT button to dial the phone number.

5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

6 When your call is answered, press the PTT button to talk.

Release the PTT button to listen.

7 Press H to return to the Home screen.

See Phone Call Display and Alert Prompts on page 33 for
more information if your call is NOT answered.



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45

Repeater or Direct Operation

The REPEATER operation increases the radio’s range by
connecting with other radios through a repeater. The transmit
and receive frequencies are different.

The DIRECT or “talkaround operation” allows you to bypass the
repeater and connect directly to another radio. The transmit and
receive frequencies are the same.

Procedure:

Press the preprogrammed Repeater/Direct button to toggle
between talkaround and repeater modes.

OR

Follow the procedure below.

1 < or > to Dir.

2 Press the Menu Select button directly below Dir.

3 The display shows Repeater mode if the radio is currently

in Repeater mode.

OR

The display shows Direct mode and the Talkaround icon if
the radio is currently in Direct mode (during conventional
operation only).

Monitoring Features

Radio users who switch from analog to digital radios often

assume that the lack of static on a digital channel is an

indication that the radio is not working properly. This is not the

case.

This digital technology quiets the transmission by removing the

“noise” from the signal and allows only the clear voice or data

information to be heard.

Use the Monitor feature to make sure a channel is clear before

transmitting.

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46

Monitoring a Channel

Procedure:

Press the preprogrammed Monitor button and proceed to
Step 3.

OR

Follow the procedure below.

1 Select the desired zone and channel.

2 Listen for a transmission.

3 Adjust the Vo l u m e C h a n g e MFK if necessary.

4 Press and hold the PTT button to transmit. The LED lights

up solid red.

5 Release the PTT button to receive (listen).

The Carrier Squelch indicator appears on the display when you
monitor a channel via the preprogrammed Monitor button.

Conventional Mode Operation

Your radio may be preprogrammed to receive Private-Line

®

(PL) calls.

Procedure:

1 Momentarily press the Monitor button to listen for activity.

The Carrier Squelch indicator appears on the display.

2 Press and hold the Monitor button to set continuous

monitor operation. The duration of the button press is
programmable.

3 Press the Monitor button again, or the PTT button, to return

to the original squelch setting.

If you try to transmit on a receive-only channel, you hear an
invalid tone until you release the PTT button.





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47

Advanced Features

Use this navigation guide to learn more about advanced
features available with your radio:

Advanced Call Features . . . . . . . . . . . . . . . . . . . . . . . page 47

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 53

Scan Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 60

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 62

Call Alert Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 64

Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . page 66

Man Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 69

Automatic Registration Service (ARS). . . . . . . . . . . . . page 73

Text Messaging Service (TMS) . . . . . . . . . . . . . . . . . . page 76

ASTRO 25 Advanced Messaging Solution . . . . . . . . . page 87

Secure Operations. . . . . . . . . . . . . . . . . . . . . . . . . . . . page 93

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 98

The Global Positioning System (GPS) . . . . . . . . . . . page 101

Trunking System Controls . . . . . . . . . . . . . . . . . . . . . page 109

Mission Critical Wireless - Bluetooth® - . . . . . . . . . . page 111

Programming Over Project 25 (POP 25) (ASTRO 25 and

ASTRO Conventional) . . . . . . . . . . . . . . . . . . . . . . page 119

Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 120

Advanced Call Features

Receiving and Making a Selective Call (ASTRO

Conventional Only)

This feature allows you to receive a call from or to call a specific

individual. It is intended to provide privacy and to eliminate the

annoyance of having to listen to conversations that are of no

interest to you.

Receiving a Selective Call

Procedure:

1 When you receive a Selective Call, you hear two alert tones

and the LED lights up solid yellow. The display shows Call
received.

You hear two alert tones, the LED lights up solid yellow to
indicate the transmitting radio is still sending signal.

OR

the LED blinks solid green once to indicate the transmitting
radio is pending to receive signal.

2 The speaker unmutes.

3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

4 Press and hold the PTT button to talk. Release the PTT

button to listen.





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48

Making a Selective Call

Procedure:
Press the preprogrammed Quick Access (One-Touch)
Selective Call button to dial the preprogrammed ID and

proceed to Step 4.

OR

Follow the procedure below.

1 < or > to Call.

2 Press the Menu Select button directly below Call. The

display shows the last transmitted or received ID.

3 Press the Menu Select button directly below Cnts to scroll

through and select the required ID.

OR

Press the Menu Select button directly below LNum to go to
the last number dialed.

OR

U or D to the required ID.

OR

Use the keypad to enter the required ID.

4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

5 Press and hold the PTT button to initiate the Selective Call.

The display shows the ID of the target radio.

6 Release the PTT button to listen.

7 Press H to return to the Home screen.

Using the Talkgroup Call Feature (Conventional

Operation Only)

This feature allows you to define a group of conventional
system users so that they can share the use of a conventional
channel.

Note: Encryption keys are associated to talkgroups. When

talkgroups are associated, encryption keys are
changed by changing the active talkgroup. See Secure

Operations on page 93 for more information.

Selecting a Talkgroup

Procedure:

1 < or > to Tgrp.

2 Press the Menu Select button directly below Tgrp. The

display shows the last talkgroup that was selected and
stored, Sel and Exit.

3 U or D to Preset for the preset preprogrammed talkgroup.

OR

U or D to the required talkgroup.

OR

Use the keypad to enter the number of the corresponding
talkgroup in the list.



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49

4 Press the Menu Select button directly below Sel to save the

currently selected talkgroup and return to the Home screen.

5 If the encryption key associated to the new talkgroup is

erased, you hear a momentary key fail tone and the display
shows Key fail.

OR

If the encryption key that is associated to the new talkgroup
is not allowed, you hear a momentary key fail tone and the
display shows Illegal key.

6 Press H to return to the Home screen.

Sending a Status Call

This feature allows you to send data calls to the dispatcher
about a predefined status.

Each status can have up to a 14-character name. A maximum
of eight status conditions is possible.

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Procedure:

Press the preprogrammed Status button and proceed to
Step 3.

OR

Follow the procedure below.

1 < or > to Sts.

2 Press the Menu Select button directly below Sts.

3 The display shows the last acknowledged status call, or the

first status in the list.

4 U or D to the required status.

OR

Use the keypad to enter a number corresponding to the
location in the status list.

5 Press the PTT button to send the status.

6 When the dispatcher acknowledges, you hear four tones

and the display shows Ack received. The radio returns to
normal dispatch operation.

OR

If no acknowledgment is received, you hear a low-pitched
tone and the display shows No acknowledge.

7 Press H to return to the Home screen.

No traffic is heard on trunked channels while Status Call is

selected. If the radio detects no Status Call activity for six

seconds, you will hear an alert tone until you press

H or the

PTT button.



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50

Using the Dynamic Regrouping Feature (Trunking

Only)

This feature allows the dispatcher to temporarily reassign
selected radios to a particular channel where they can
communicate with each other. This feature is typically used
during special operations and is enabled by a qualified radio
technician.

You will not notice whether your radio has this feature enabled
until a dynamic regrouping command is sent by the dispatcher.

Note: If you try to access a zone or channel that has been

reserved by the dispatcher as a dynamically regrouped
mode for other users, you hear an invalid tone.

Procedure:

1 When your radio is dynamically regrouped, it automatically

switches to the dynamically regrouped channel. You hear a
“gurgle” tone and the display shows the dynamically
regrouped channel’s name.

2 Press the PTT button to talk. Release PTT button to listen.

When the dispatcher cancels dynamic regrouping, the radio
automatically returns to the zone and channel that you were
using before the radio was dynamically regrouped.

Requesting a Reprogram (Trunking Only)

This feature allows you to notify the dispatcher when you want a
new dynamic regrouping assignment.

Procedure:

Press the preprogrammed Reprogram Request button to send
reprogram request to the dispatcher and proceed to Step 3.

OR

Follow the procedure below.

1 < or > to Rpgm.

2 Press the Menu Select button directly below Rpgm to send

reprogram request to the dispatcher.

3 The display shows Reprgrm rqst and Please wait.

4 If you hear five beeps, the dispatcher has acknowledged the

reprogram request. The display shows Ack received and
the radio returns to the Home screen.

OR

If the dispatcher does not acknowledge the reprogram
request within six seconds, you hear a low-pitched alert tone
and the display shows No acknowledge.

Try again or press H to cancel and return to the Home
screen.





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51

Classifying Regrouped Radios

The dispatcher can classify regrouped radios into either of two
categories: Select Enabled or Select Disabled.

• Select-enabled radios are free to change to any available

channel, including the dynamic-regrouping channel, once the
user has selected the dynamic-regrouping position.

• Select-disabled radios cannot change channels while

dynamically regrouped. The dispatcher has forced the radio
to remain on the dynamic-regrouping channel.

The Scan or Private Call feature cannot be selected while your
radio is Select Disabled.

Using Dynamic Zone Programming (DZP)

Note: Your radio must be preprogrammed to allow you to use

this feature.
This feature works on the condition at least one zone
in the radio must be a non-dynamic zone.

This feature provides one or more Dynamic Zones to store the
frequent used channels be it conventional or trunking. These
dynamic channels are saved from pre-existing (non-dynamic)
channels in the radio. This saves the time and effort from the
regular navigation around the working zones and channels.
User can also delete or update the list in the Dynamic Zone.

Entering the Dynamic Zone to Select a Dynamic

Channel

Procedure:

1 < or > to Zone.

2 Press the Menu Select button directly below Zone. The

display shows the Zone screen.

3 U or D to <Dynamic Zone Channels>.

4 Press the Menu Select button below Sel. The display

returns to Home screen with the selected <Dynamic Zone
Channels> shown on the screen.

OR

Press the Menu Select button below Exit. The display
returns to Home screen without any changes.

Saving a Channel in the Dynamic Zone from List

Selection

With the radio in Dynamic Zone, follow the procedure below.

Procedure:

1 < or > to ZnPr. Press the Menu Select button directly below

ZnPr to enter Program Zone screen.

2 Press the Menu Select button directly below Edit. The

display shows Search Options screen.

3 U or D to List Selecton. Press the Menu Select button

directly below Sel. The display shows Select Zone screen.



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52

4 U or D to the required zone. Press the Menu Select button

directly below Sel. The display shows Select Chan screen.

5 U or D to the required channel. Press the Menu Select

button directly below Sel. The display shows Channel
updated.

6 Press the Menu Select button directly below Exit to return

to Home screen.

Saving a Channel in the Dynamic Zone from

Channel Name

With the radio in Dynamic Zone, follow the procedure below.

Procedure:

1 < or > to ZnPr. Press the Menu Select button directly below

ZnPr to enter Program Zone screen.

2 Press the Menu Select button directly below Edit. The

display shows Search Options screen.

3 U or D to Channel Name. Press the Menu Select button

directly below Sel. The display shows Channel Name
screen.

4 A blinking cursor appears on the Channel Name screen.

Use the keypad to type or edit the channel name.
Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete

any unwanted characters.
Press * to add a space.
Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

5 Press the Menu Select button directly below Srch once the

entry is done to initiate searching.

OR

Press the Menu Select button directly below Cncl to return
to Search Options screen.

6 The display shows Searching....

OR

If the radio is triggered to search for an empty entry, the
display shows Invalid entry. Repeat step 4.

7 Once found, the display shows Channel updated.

OR

If the entry does not match, the display shows Channel
name not found. Repeat from step 4 or 5 if want to search

again.

8 Press H to return to Home screen.



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53

Deleting a Channel in the Dynamic Zone

With the radio in Dynamic Zone, follow the procedure below.

Procedure:

1 < or > to ZnPr. Press the Menu Select button directly below

ZnPr to enter Program Zone screen.

2 The display shows the dynamic channels list.

3 U or D to the saved dynamic channel. Press the Menu

Select button directly below Del. The display shows
Channel deleted.

4 Press the Menu Select button below Exit to return to Home

screen.

5 The Home screen shows <Dynamic Zone Channels>.

OR

The Home screen shows <Zone Name>+“Blank” if the
channel deleted is the Home channel.

Contacts

This feature provides “address-book” capabilities on your radio.

Each entry corresponds to an alias (name) or ID (number) that

you use to initiate a call.

Contact entries are alphabetically sorted according to entry

alias. Each alias can have up to five IDs of different call types

associated with it.

Additionally, each entry, depending on context (conventional,

trunking, or phone), associates with one or more of the four

types of calls: Phone Call, Selective Call, Private Call, or Call

Alert.

Each entry within Contacts displays the following information:

• Call Alias (Name)

• Call ID (Number)

• Call Type (Icon)

• WACN ID (Astro 25 Trunking IDs only)

• System ID

Note: Your radio must be preprogrammed to allow you to

add, edit, or delete the contact entries.



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54

Your radio also supports a maximum of 50 call lists. Each list
can store up to 100 IDs (numbers).

Note: Your radio is preprogrammed with a number of

contacts per Call Lists. Check with your dealer or
system administrator for more information.

The radio automatically exits the feature, if the feature
inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Making a Private Call from Contacts

Note: Your radio must be preprogrammed to allow you to use

this feature.

Procedure:

Use the Options Menu.

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the required subscriber alias.

4 Press the Menu Select button directly below Optn.

5 U or D to Call and press the Menu Select button directly

below Sel.

6 U or D to select the call type.

7 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

8 Press the PTT button to initiate the call. During the call, the

display shows the subscriber alias.

9 Press and hold the PTT button to talk. The LED lights up

solid red.

OR
Release the PTT button to listen.

10 If there is no voice activity for a preprogrammed period of

time, the call ends.

OR

The call ends when it reaches the maximum ring time.

OR

Use the PTT button.

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the required subscriber alias.

4 < or > to scroll through the available IDs for the selected

subscriber alias.



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55

5 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

6 Press the PTT button to initiate the call. During the call, the

display shows the subscriber alias.

7 Press and hold the PTT button to talk. The LED lights up

solid red.

OR

Release the PTT button to listen. The LED lights up solid
yellow.

8 If there is no voice activity for a preprogrammed period of

time, the call ends.

OR

The call ends when it reaches the maximum ring time.

Adding a New Contact Entry

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to {New Contact} and press the Menu Select

button directly below Sel.

4 U or D to Name and press the Menu Select button directly

below Edit.

5 The display shows Edit name and a blinking cursor

appears.
Use the keypad to enter the name.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

6 Press the Menu Select button directly below Ok once you

have entered the name.

OR

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56

Press the Menu Select button directly below Cncl to return
to the previous screen.

7 U or D to {Add Number} and press the Menu Select button

directly below Sel.

8 U or D to Number 1 and press the Menu Select button

directly below Edit.

9 The display shows Edit Number 1 and a blinking cursor

appears.
Use the keypad to enter the number.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

10 Press the Menu Select button directly below Ok once you

have entered the number.

OR

Press the Menu Select button directly below Cncl to return
to the previous screen.

11 U or D to Type 1 and press the Menu Select button directly

below Edit.

U or D to the required mode and press the Menu Select

button directly below Ok.

OR

Repeat Steps 8 through 10 to enter or edit the existing
system IDs.

OR

U or D to {Add Number} and press the Menu Select button

directly below Sel to add a new number. Repeat Steps 8
through 10.

12 Press the Menu Select button directly below Done once you

have finished.

13 The display shows <Entry> Stored, confirming that the

contact entry has been added.

14 The radio returns to the main Contacts screen.

Deleting a Contact Entry

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to delete and press the Menu

Select button directly below Optn.

4 U or D to Delete and press the Menu Select button directly

below Sel.

5 The display shows <Entry> confirm del?.

6 Select Yes to delete the entry.

The display shows <Entry> deleted and the radio returns
to the main screen for Contacts.

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57

OR

Select No to return to the main screen for Contacts.

Adding a Contact to a Call List

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to add to a call list and press

the Menu Select button directly below Optn.

4 U or D to Add to CallLst and press the Menu Select button

directly below Sel.

5 U or D to the required Call List and press the Menu Select

button directly below Add.

OR

U or D to Cncl to return to the main display for Contacts.

6 The display shows momentary Please wait before showing

<Entry> added, confirming the addition of the contact to

the list.

7 The radio returns to the main display for Contacts.

Removing a Contact from a Call List

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to remove from a call list and

press the Menu Select button directly below Optn.

4 U or D to Rm frm CallLst and press the Menu Select button

directly below Sel.

5 The display shows <Entry> remove?.

6 Press the Menu Select button directly below Yes to remove

the entry from the Call List.

OR

Press the Menu Select button directly below No to return to
the main display for Contacts.

7 The display shows momentary Please wait before showing

<Entry> removed, confirming the removal of the contact

from the list.

8 The radio returns to the main display for Contacts.



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Editing a Contact in a Call List

Editing an Entry Alias

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to edit and press the Menu

Select button directly below Optn.

4 U or D to Edit and press the Menu Select button directly

below Sel.

5 U or D to the entry alias you wish to change and press the

Menu Select button directly below Edit.

6 A blinking cursor appears.

Use the keypad to edit the name.
Press

< to move one space to the left.

Press > to move one space to the right.
Press the Menu Select button directly below Del to delete
any unwanted characters.
Press

* to add a space.

Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

7 Press the Menu Select button directly below Ok once you

have finished. The display returns to the Edit Contact
screen.

8 Press the Menu Select button directly below Done to save

your changes and return to the main screen for Contacts.

Editing as Entry ID

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to edit and press the Menu

Select button directly below Optn.

4 U or D to Edit and press the Menu Select button directly

below Sel.

5 U or D to the entry ID you wish to change and press the

Menu Select button directly below Edit.

6 A blinking cursor appears.

Use the keypad to edit the name.
Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

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59

Press 0 to toggle between mixed case mode, uppercase
mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

7 Press the Menu Select button directly below Ok once you

have finished. The display returns to the Edit Contact
screen.

8 Press the Menu Select button directly below Done to save

your changes and return to the main screen for Contacts.

Editing a Call Type

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to edit and press the Menu

Select button directly below Optn.

4 U or D to Edit and press the Menu Select button directly

below Sel.

5 U or D to Type and press the Menu Select button directly

below Edit.

6 U or D to choose from the list of call types given and press

the Menu Select button directly below Ok to select.

7 The display returns to the Edit Contact screen.

8 Press the Menu Select button directly below Done to save

your changes and return to the main screen for Contacts.

Viewing Details of a Contact

Procedure:

1 < or > to Cnts.

2 Press the Menu Select button directly below Cnts. The

entries are alphabetically sorted.

3 U or D to the entry you want to view and press the Menu

Select button directly below Optn.

4 U or D to View and press the Menu Select button directly

below Sel.

5 The display shows all the numbers associated with the

entry.



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Scan Lists

Scan lists are created and assigned to individual channels/
groups. Your radio scans for voice activity by cycling through the
channel/group sequence specified in the scan list for the current
channel/group.

Your radio supports different types of Scan Lists:

• Trunking Priority Monitor Scan List

• Conventional Scan List

• Talkgroup Scan List

Please refer to a qualified radio technician for the maximum
number of Scan Lists can be programmed in your radio. These
lists must be preprogrammed by a qualified radio technician.

Viewing a Scan List

Procedure:

1 < or > to ScnL.

2 Press the Menu Select button directly below ScnL.

3 U or D to view the members on the list.

4 Press H to exit the current display and return to the Home

screen.

Editing the Scan List

This feature lets you change scan list members and priorities.

Procedure:

Long press the preprogrammed Scan List Programming
button (side button) and proceed to Step 3.

OR

Follow the procedure below.

1 < or > to ScnL.

2 Press the Menu Select button directly below ScnL. The

display shows the lists that can be changed.

3 U or D to the entry you want to edit.

4 Press the Menu Select button directly below Sel to add and/

or change the priority of the currently displayed channel in
the scan list.

OR

Press the Menu Select button directly below Del to delete
the currently displayed channel from the scan list.

OR

Press the Menu Select button directly below Rcl to view the
next member of the scan list.

5 U or D to select more channels to be added or deleted.

OR

Use the keypad to go directly to additional channels to be
added or deleted.



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6 Press H to exit scan list programming and return to the

Home screen.

See Viewing and Changing the Priority Status on page 61 for
more information on how to add and/or change the priority of
the currently displayed channel in the scan list.

Changing the Scan List Status

Procedure:

1 Long press the preprogrammed Scan List Programming

button (side button).

2 The display shows the programming mode icon and the first

list member.

3 U or D to the number you want to edit.

4 Press the Select button once to add the currently displayed

channel to the scan list.

OR

Press the Select button one or more times to change the
scan list status icon of the currently displayed channel.

5 U or D to select more list members whose scan status you

want to change.

OR

Use the keypad to go directly to that scan list member.

6 Press H to exit scan list programming and return to the

Home screen.

Viewing and Changing the Priority Status

Procedure:

1 Below the Sel, Del, and Rcl screen, press the Menu Select

button directly below Sel to view and/or change the priority
status of the currently displayed channel.

OR

Below the Sel, Del, and Rcl screen, press the Select button
one or more times to view and/or change the scan list status
icon of the currently displayed channel.

2 A Scan icon indicates that the current channel is in the scan

list as a non-priority channel. The LED lights up solid green.

OR

A Priority-Two Channel Scan icon indicates that the current
channel is in the scan list as the Priority-Two channel. The
LED blinks green.

OR

A Priority-One Channel Scan icon indicates that the current
channel is in the scan list as the Priority-One channel. The
LED rapidly blinks green. You hear all traffic on the Priority­One channel, regardless of traffic on non-priority channels.

OR

No icon indicates that the current channel is deleted from
the scan list.



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Scan

This feature allows you to monitor traffic on different channels
by scanning a preprogrammed list of channels.

Turning Scan On or Off

Procedure:
Press the preprogrammed Scan button to initiate or stop scan.
OR

Follow the procedure below.

1 < or > to Scan.

2 Press the Menu Select button directly below Scan.

3 The display shows Scan off if scan is disabled. Press the

Menu Select button directly below Scan to enable scan.
OR

The display shows Scan on and the scan status icon if scan
is enabled. Press the Menu Select button directly below
Scan to disable scan.

4 The radio returns to the Home screen.

Making a Dynamic Priority Change (Conventional

Scan Only)

While the radio is scanning, the dynamic priority change feature
allows you to temporarily change any channel in a scan list
(except for the Priority-One channel) to the Priority-Two
channel.

This change remains in effect until scan is turned off. Scan then
reverts to the preprogrammed (original) setting.

Procedure:

1 When the radio locks onto the channel designated as the

new Priority-Two channel, press the preprogrammed

Dynamic Priority button.

2 The radio continues scanning the remaining channels in the

list.



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63

Deleting a Nuisance Channel

If a channel continually generates unwanted calls or noise
(termed a “nuisance” channel), you can temporarily remove the
unwanted channel from the scan list.

This capability does not apply to priority channels or the
designated transmit channel.

Procedure:

1 When the radio is locked onto the channel to be deleted,

press the preprogrammed Nuisance Delete button.
OR

< or > to Nuis. Press the Menu Select button directly below

Nuis.

2 The radio continues scanning the remaining channels in the

list.

Restoring a Nuisance Channel

Procedure:

To restore the deleted nuisance channel, do one of the

following:

• Turn the radio off and then turning it on again.

OR

• Stop and restart a scan via the preprogrammed Scan button

or menu.

OR

• Change the channel via the MFK.



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Call Alert Paging

This feature allows your radio to work like a pager.

Even if other users are away from their radios, or if they are
unable to hear their radios, you can send them an individual
Call Alert page. You can also verify if a radio is active on the
system.

Depending on how your radio is programmed, when you make
an Enhanced Private Call, the radio either automatically sends
a call alert page if there is no answer after the maximum ring
time, OR when you press the PTT button.

Note: This feature must be preprogrammed by a qualified

radio technician.

Receiving a Call Alert Page

Procedure:

1 When you receive a Call Alert page, you hear four repeating

alert tones and the LED blinks green.

2 The display shows Page received.

Press any button to clear the Call Alert page. See Making a
Talkgroup Call on page 42 or Making a Private Call
(Trunking Only) on page 42 for more information on returning

the call.

Sending a Call Alert Page

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Procedure:
Press the preprogrammed Quick Access (One-Touch) Call
Alert Paging button to send a page to the preprogrammed ID

and proceed to Step 5.

OR

Follow the procedure below.

1 < or > to Page.

2 Press the Menu Select button directly below Page.

3 Press Cnts to scroll through and select the required ID.

OR

U or D to the required ID.

OR

Use the keypad to enter the required ID.

4 Press the PTT button to send the page.

5 The display shows Paging... <Number>.

6 If the call alert page is sent successfully, you hear a tone

and the display shows Ack received.

OR



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65

If the call alert page is not acknowledged, you hear a low
tone and the display shows No acknowledge.

7 The radio returns to the Home screen.

OR

Press the Menu Select button directly below Ok to return to
the main screen for Contacts.

OR

Follow the procedure below.

1 < or > to Call.

2 Press the Menu Select button directly below Call.

3 U or D to select the alias or ID, and press the PTT button to

initiate the call.

4 If the target radio does not respond after a preprogrammed

period of time, the display shows Send page?.

5 Press the Menu Select button directly below Yes to send

the call alert page.

OR

Press the Menu Select button directly below No to exit the
screen without sending the call alert page.

6 The display shows Paging... <Alias>.

7 If the call alert page is sent successfully, you hear a tone

and the display shows Ack received.

OR

If the call alert page is not acknowledged, you hear a low
tone and the display shows No acknowledge.

8 The radio returns to the Home screen.

OR

Press the Menu Select button directly below Ok to return to
the main screen for Contacts.

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Emergency Operation

The Emergency feature is used to indicate a critical situation.

If the Top (Orange) button is preprogrammed to send an
emergency signal, this signal overrides any other
communication over the selected channel.

Your radio supports the following Emergency modes:

• Emergency Alarm

• Emergency Call (Trunking Only)

• Emergency Alarm with Emergency Call

• Silent Emergency Alarm

Check with your dealer or system administrator for more
information on the programming of this feature.

Only one of the Emergency modes above can be assigned to
the preprogrammed Emergency button.

Note: To exit emergency at any time, press and hold the

preprogrammed Emergency button for about a
second.

Man Down is an alternate way to activate the Emergency
feature on the condition the Emergency must be set up for this
feature to operate.

See Man Down on page 69 for details.

Sending an Emergency Alarm

This feature allows you to send a data transmission, which
identifies the radio sending the emergency, to the dispatcher.

Note: Emergency button press timer by default is set to 1

second. This timer is programmable from 0 – 6
seconds by a qualified technician.

Procedure:

1 Press the preprogrammed Emergency button.

2 The display shows Emergency and the current zone or

channel. A short, you hear a medium-pitched tone and the
LED blinks red momentarily.

OR

You hear the radio sounds a short low-pitched tone to
indicate the selected channel does not support emergency
and rejects to launch emergency mode. The display shows
No emergency, if the selected channel does not support
emergency.

3 When you receive the dispatcher’s acknowledgment, the

display shows Ack received. You hear four tones, the
alarm ends, and the radio exits the Emergency Alarm mode.

OR

If no acknowledgement is received, the display shows
No acknowledge. The alarm ends and the radio exits the
Emergency Alarm mode.

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Sending an Emergency Call (Trunking Only)

This feature gives your radio priority access on a channel.

Note: The radio operates in the normal dispatch manner

while in Emergency Call, except, if enabled, it returns
to one of the following:

• Tactical/Non-Revert – You talk on the channel you

selected before you entered the emergency state.

• Non-Tactical/Revert – You talk on a

preprogrammed emergency channel. The
emergency alarm is sent on this same channel.

Procedure:

1 Press the preprogrammed Emergency button.

2 The display shows Emergency and the current zone or

channel. You hear a short, medium-pitched tone and the
LED blinks red momentarily.

OR

The display shows No emergency, if the selected channel
does not support emergency.

3 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.

4 Press and hold the PTT button. Speak clearly into the

microphone.

5 Release the PTT button to end the transmission and wait for

a response from the dispatcher.

6 Press and hold the preprogrammed Emergency button for

about a second to exit the Emergency Call mode.

Sending an Emergency Alarm with Emergency

Call

Procedure:

1 Press the preprogrammed Emergency button.

2 The display shows Emergency and the current zone or

channel. You hear a short, medium-pitched tone and the
LED blinks red momentarily.

OR

The display shows No emergency, if the selected channel
does not support emergency.

3 The radio enters the Emergency Call state when:

You receive the dispatcher’s acknowledgment. The display
shows Ack received.

OR

You receive no acknowledgement. The display shows
No acknowledge.

OR

You press the PTT button while in the Emergency Alarm
mode.

4 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 cm) from

your mouth.



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68

5 Press and hold the PTT button. Speak clearly into the

microphone.

6 Release the PTT button to end the transmission and wait for

a response from the dispatcher.

7 Press and hold the preprogrammed Emergency button for

about a second to exit the Emergency Call mode.

Sending a Silent Emergency Alarm

This feature allows you to send an Emergency Alarm to another
radio without any audio or visual indicators.

Procedure:

1 Press the preprogrammed Emergency button.

2 The display shows no changes, the LED does not light up,

and you hear no tones.

3 The silent emergency state continues until you:

Press and hold the preprogrammed Emergency button for
about a second to exit the Silent Emergency Alarm mode.

OR

Press and release the PTT button to exit the Silent
Emergency Alarm mode and enter regular dispatch or
Emergency Call mode.

Note: For ALL Emergency signals, when changing channels:

• If the new channel is also preprogrammed for

Emergency, you can change channels while in
Emergency operation. The emergency alarm or call
continues on the new channel.

• If the new channel is NOT preprogrammed for

Emergency, the display shows No emergency, and
you hear an invalid tone until you exit the Emergency
state or change to a channel preprogrammed for
Emergency.

Using the Emergency Keep-Alive Feature

This feature, when enabled, prevents the radio from being
turned off via the MFK when the radio is in the Emergency
state.

Note: The radio only exits the Emergency state using one of

the ways mentioned in the previous sections.

See Sending an Emergency Alarm on page 66,
Sending an Emergency Call (Trunking Only) on
page 67, Sending an Emergency Alarm with

Emergency Call on page 67, or Sending a Silent
Emergency Alarm on page 68.



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Man Down

Man Down condition is determined based upon the radio tilt
angle or a combination of radio tilt angle and the lack of radio
motion.

Man Down feature is an alternate way to activate the
Emergency feature if Emergency has been programmed in your
radio.

Your radio automatically activates Emergency Alarm or Call
when the radio achieves or passes a tilt angle threshold or a
combination of the angle threshold and radio motion below the
motion sensitivity level, depending upon how the radio is
programmed. The radio must stay in this condition for a
preprogrammed amount of time before the Emergency Alarm or
Call is activated.

Note: It is recommended that an Emergency button is

preprogrammed in order to allow the user to exit the
emergency condition.

The Man Down feature provides a Clear function to the user.
After a Man Down condition has been detected, the user can
press a preprogrammed Clear button or preprogrammed Menu
Select button to cancel the Man Down condition. The radio
remains in the Man Down state without triggering an emergency
condition until the radio is moved out of the Man Down state, at
which point Man Down functionality resumes.

The Man Down feature has three phases:

i The radio senses the Man Down condition and Pre-Alert

Timer is initiated.

ii Man Down condition continues for the time duration defined

in the Pre-Alert Timer field. At the end of this time, the radio
alerts the user on the Man Down status with an audible alert
tone and Man Down text on the screen. The Post-Alert
Timer also initiates at this point.

iii Man Down condition continues for the time duration defined

in the Post-Alert Timer field. Once the timer expires, the
Emergency alarm is transmitted. The Man Down Clear
function is used in this phase to cancel the Man Down
condition.

The following scenarios affect the timers:

• Pressing the PTT button suspends the Man Down timers;

releasing the PTT button reinitiates the Pre-Alert Timer.

• Pressing other buttons on the radio does not impact these

timers.

• Repositioning the radio exits the Man Down feature, which

stops and resets the timers.

• Pressing a preprogrammed Clear button or pressing a Menu

Select button preprogrammed for Clear stops and resets the
timers. The timers do not restart until the radio is
repositioned.

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70

Note: Emergency must be set up for this feature to operate.

For details on operating the Emergency alerts, please
see Emergency Operation on page 66.

If the radio is preprogrammed to horizontal only, it
must be worn in a vertical position otherwise the Man
Down alert may be inadvertently triggered.

When the radio is programmed with Man Down
feature, special care is required when charging the
radio with a wall mounted charger. See Handling
Your Radio on page 136 for details.

Pre-Alert Timer

This timer sets the amount of time that a Man Down condition
must be present before the radio-user is warned of the Man
Down condition.

When the radio detects that it has returned to the vertical
position or when the radio detects motion, the Pre-Alert timer
stops and is reset.

The Pre-Alert timer reinitiates when the radio detects it is in the
horizontal position or motionless again.

Post-Alert Timer

This timer sets the amount of time the radio needs to remain in
the Man Down condition before the Emergency alarm is
transmitted. When the Post-Alert Timer is initiated, the radio
alerts the user with an audible tone and displays the “Man-
Down” text.

See Exiting Man Down Feature on page 71 to exit Man Down
feature.

Alerting User When Man Down Feature is

Trigge red

The Man Down alert tone volume is directly related to the
radio’s volume. Ensure that the radio’s volume is loud enough
so that the user does not miss the Post-Alert tone.

Note: If the radio is programmed with Silent Emergency, the

radio inhibits the alert tone and visual alert associated
with the emergency feature.

Note: If the radio is programmed in Surveillance Mode, the

radio inhibits all tones and lights on the radio including
the Man Down tones.



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Triggering Emergency

When the user does not clear the Man Down condition and the
Post-Alert Timer comes to an end, Emergency Alarm or call is
triggered. The radio sends emergency message to units within
the same Talkgroup. The radio also sends ID number and GPS
coordinates to dispatcher if these features are enabled. User
can exit Emergency following the Emergency procedure. See
Emergency Operation on page 66 for details.

Note: At this point the Man Down features is complete. Use

normal Emergency procedures to cancel Emergency
transmissions.

Exiting Man Down Feature

If you are not in a real Man Down situation, you should exit the
Man Down feature and prevent emergency from going off with
the following operation.

Procedure:

Repositioning the radio or shaking the radio (when motion
sensitivity is enabled).

OR
Press the preprogrammed Man Down Clear button to exit.
OR
Press the Menu Select Button below Clr to exit.

Re-Initiating Man Down

After exiting the Emergency Operation when the radio is still in

Man Down condition (tilted achieving threshold angle or

motionless), user must first exit Man Down condition to then re-

initiate the Man Down feature.

Procedure:

Return the radio to the vertical position

OR

Shake the radio (when motion sensitivity is enabled).



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Testing the Man Down Feature

Note: Enable the Emergency feature with Silent Alarm

disabled, but not in Surveillance Mode before running
this test on the radio.

Procedure:

When Man Down is enabled on the radio:

1 Turn the radio on and place in the vertical position, for at

least 5 seconds.

2 Lay the radio down in the horizontal position.

3 Wait for alert tone.

4 The radio alerts with audible tone and displays Man-Down.

OR

If no tone is heard, make sure that the Man Down feature is
enabled on your radio. If Man Down feature was not
enabled, please enable it and go through steps 1,2 and 3
again.

OR

If the Man Down feature is enabled and no tone is heard,
send the radio to a qualified technician.

Handling Man Down Functional Error Messages

Procedure:

1 If your radio display shows one of the following error

messages: Hardware board absent, Man-Down Hw
error or Hw Board Mismatch. Send the radio to the

qualified technician to fix this error.



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Automatic Registration Service (ARS)

This feature provides an automated data application registration
for the radio. When you turn on the radio, the device
automatically registers with the server.

Data applications within the fixed network can determine the
presence of a device on the system and send data to the
device. For example: Text Messaging Service (TMS).

The Automatic Registration Service for the radio consists of
two (2) modes:

• ARS Server Mode (default mode)

• ARS Non-Server Mode

Note: The default ARS mode can be changed by a qualified

radio technician using the radio’s programming
software.

Selecting or Changing the ARS Mode

Procedure:

Turn the preprogrammed MFK, once the zone you want is

displayed, to the desired mode.

OR

Follow the procedure below.

1 < or > to Chan.

2 Press the Menu Select button directly below Chan. The

display shows the current channel name.

3 U or D to the required channel or mode.

4 In ARS Server Mode, the display shows the zone, and ARS

server channel.

OR

In ARS Non-Server Mode, the display shows the zone, and
ARS non-server channel.

OR

If the channel or mode selected is unprogrammed, the
display shows Unprogrammed. Repeat Step 3.

5 Press Sel to confirm the displayed channel.



Advanced

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74

Accessing the User Login Feature

This feature allows you as the user to be associated with the
radio. With this association, every data application (Example:
Text Messaging Service) takes on a friendly username.

You can still send text messages without logging in as a user.
The user login feature only enables the recipient of your
message to identify you as the sender by assigning a username
to your message.

Note: A predefined username that’s set more than the

maximum allowed characters in a invalid name.

Logging In as a User

Procedure:

Press the preprogrammed User Login button and proceed to
Step 3.

OR

Follow the procedure below.

1 < or > to User.

2 Press the Menu Select button directly below User.

3 The display shows the User Login screen.

4 U or D to {ID Entry} and press the Menu Select button

directly below Edit to enter ID.
A blinking cursor appears on the screen.
Use the keypad to type or edit a username.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press

# to toggle between numeric and letter mode.

Press the Menu Select button directly below Ok to submit.
OR

U or D to scroll through the list of predefined usernames.

Press the Menu Select button directly below Sel to select
the predefined username.

OR

Press and hold

U or D to scroll through the list of predefined

usernames at a fast scroll rate.
Press the Menu Select button directly below Sel to select
the predefined username.

5 If the ID is invalid, the display shows momentary Invalid ID.

Repeat Step 4.

OR

A blinking cursor appears. Enter your Personal Identification
Number (PIN) number.

6 Press the Menu Select button directly below Logn.

7 In ARS Server Mode, the display shows the User Login

Indicator icon, the ID, and In progress, with Cncl.

OR





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75

In ARS Non-Server Mode, the display shows the User Login
Indicator icon, the ID, and Logged in, with Logt and Exit.

OR

In non-ARS enabled mode, the display shows Offline, with
Logt and Exit.

8 If the username is invalid, login fails and the user login

failure indicator (IP indicator) icon blinks. The display also
shows momentary Login failed. Repeat Step 4.

OR

If the PIN is invalid, login fails and the user login failure
indicator (IP indicator) icon blinks. The display also shows
momentary Login failed. Repeat Step 6.

OR

Press the Menu Select button directly below Cncl to cancel
the login in progress screen and return to the initial user
login screen.

OR

Wait for the logged in confirmation screen. If the login
process is successful, the display shows the successful user
login indicator (IP indicator) icon and Logged in, with Logt
and Exit.

Logging Out

When you have logged in or you are using Offline mode, you

can log out.

Procedure:

1 Press the Menu Select button directly below Logt.

2 The display shows the User Login Indicator icon and Clear

private data?.

3 Select Yes to clear all your private data. The display shows

momentary Private data cleared.

OR

Select No to keep your private data.

Note: Private data refers to all messages in the text

messaging inbox, Draft, and Sent folder. The next user
is able to access the Inbox, Draft and Sent messages if
private data is not deleted.



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76

Text Messaging Service (TMS)

This features allows you to quickly send and receive messages
and run database queries directly from your radios.

The types of text messages available:

• A new text message (free form message).

• A predefined message (quick text message).

• An edited quick text message.

• A query.

Note: Query is only available after the user successfully

logged in with a Two-Factor Authentication feature.
See Two-Factor Authentication on page 88 for
details.

The main menu consists of the following options:

• Inbox

• Compose

• Drafts

• Sent

Note: See Status Icons on page 21 for more information on

the TMS icons and TMS Menu Options on page 25 for
more information on each menu option.

Accessing the TMS Features

Note: The radio automatically exits the feature, if the feature

inactivity timer is enabled, when the radio is left idle
and the timer expires. You will hear the Menu Inactive
Exit Tone upon feature exit.

Press the Menu Select button directly below Back at
any time to return to the previous screen.

Procedure:
Press the preprogrammed Data Feature button or the TMS
Feature button to access the TMS feature screen.
OR
Press and hold the preprogrammed Data Feature button or the
TMS Feature button to access the Inbox.
OR

Follow the procedure below.

1 < or > to TMS.

2 Press the Menu Select button directly below TMS to access

the TMS feature screen.

3 U or D to scroll through the main menu options.



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77

Composing and Sending a New Text Message

Note: During the uppercase and lowercase mode, multi-

tapping the keys only scrolls through the letters. For
example, A->B->C, a->b->c.

During the numeric mode, except for 1, pressing the
keypad only enters the numeric digits. Subsequent
presses of the same key inserts the same digit to the
text message (no multi-tap).

Procedure:

1 < or > to TMS.

2 Press the Menu Select button directly below TMS to access

the TMS feature screen.

3 U or D to Compose and press the Menu Select button

directly below Sel.

OR

Press the Menu Select button directly below Exit to return to
the Home screen.

4 U or D to Text Message and press the Menu Select

button directly below Sel to compose a new message.

5 A blinking cursor appears on the Compose screen.

Use the keypad to type or edit your message.
Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

6 Press the Menu Select button directly below Optn once the

message is composed.

7 U or D to Send Message and press the Menu Select

button directly below Sel.

8 U or D to scroll through the address list and highlight the

required address.

OR

U or D to {Other Recpnt} and press the Menu Select

button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

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78

Press * to add a space.
Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

9 Press the Menu Select button below Send or the PTT

button to send the message.

10 The display shows the Send Message screen and

Sending msg.

11 If the message is sent, you hear a tone and the display

shows Msg sent.

OR

If the message is not sent, you hear a low tone and the
display shows Send failed.

If the message fails to send, the radio returns you to the main
TMS screen.

Note: You can append a priority status and/or a request reply

to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.

You can also select the Save to Drafts option to save
your message in the Drafts folder to send it at a later
time. See Accessing the Drafts Folder on page 84
for more information.

Sending a Quick Text Message

Quick Text messages are messages that are predefined and
usually consist of messages that are used most frequently.

Each Quick Text message has a maximum length of 50
characters.

Procedure:

Press the preprogrammed Quick Text button and proceed to
Step 4.

OR

Follow the procedure below.

1 < or > to TMS.

2 Press the Menu Select button directly below TMS to access

the TMS feature screen.

3 U or D to Compose and press the Menu Select button

directly below Sel.

OR

Press the Menu Select button directly below Exit to return to
the Home screen.

4 U or D to Quick Text and press the Menu Select button

directly below Sel for a predefined message.

5 U or D to scroll through the list of messages and press the

Menu Select button directly below Sel to select the required

message.



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79

6 The message appears on the Compose screen, with a

blinking cursor at the end of it.
Use the keypad to edit the message, if required.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

7 Press the Menu Select button directly below Optn.

8 U or D to Send Message and press the Menu Select

button directly below Sel.

9 U or D to scroll through the address list and highlight the

required address.

OR

U or D to {Other Recpnt} and press the Menu Select

button below Edit.
A blinking cursor appears on the Enter Address screen.
Use the keypad to type the address entry.

Press

< to move one space to the left.

Press

> to move one space to the right.

Press the Menu Select button directly below Del to delete
any unwanted characters.

Press

* to add a space.

Press

0 to toggle between mixed case mode, uppercase

mode, and lowercase mode.
Press # to toggle between numeric and letter mode.

10 Press the Menu Select button below Send or the PTT

button to send the message.

11 The display shows the Send Message screen and

Sending msg.

12 If the message is sent, you hear a tone and the display

shows Msg sent.

OR

If the message is not sent, you hear a low tone and the
display shows Send failed.

If the message fails to send, the radio returns you to the main

TMS screen.

Note: You can append a priority status and/or a request reply

to your message. See Using the Priority Status and
Request Reply Features on page 80 for more
information.

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80

Using the Priority Status and Request Reply

Features

Before sending your message, you can append a priority status
and/or a request reply to your message.

Appending a Priority Status to a Text Message

Note: The Priority Status icon on a message does not imply

that the message gets higher priority over the other
messages when it is being transmitted. It is just an
indication that can be embedded into a message to let
the receiver know that the message is important.

Procedure:

After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more

information):

1 Press the Menu Select button directly below Optn.

2 U or D to Mark Important and press the Menu Select

button directly below Sel to indicate the message as
important.

3 The priority status icon appears beside the normal message

icon on the label bar.

Removing a Priority Status from a Text Message

Procedure:

After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more

information):

1 Press the Menu Select button directly below Optn.

2 U or D to Mark as Normal and press the Menu Select

button directly below Sel to remove the priority status from
the message.

3 The display shows the normal message icon on the label

bar.

Appending a Request Reply to a Text Message

Procedure:

After the outgoing message is composed (see Composing and
Sending a New Text Message on page 77 for more

information):

1 Press the Menu Select button directly below Optn.

2 U or D to Req Reply and press the Menu Select button

directly below Sel to request for a reply.

3 The request reply icon appears beside the normal message

icon on the label bar.





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