Page 1
DEFINITY® Wireless Business
System
9601 Pocket Phone User’s Guide
555-232-105
Comcode 108133398
Issue 3
October 1997
Page 2
Copyright © 1997 Lucent Technologies
All Rights Reserved
Printed in USA
Notice
While reasonable efforts were made to ensure that the information
in this document was complete and accurate at the time of printing,
Lucent Technologies
Changes and corrections to the information contained in this
document may be incorporated into future reissues.
can assume no responsibility for any errors.
Your Responsibility for Your System’s Security
You are responsible for the security of your system. Lucent
Technologies
will prevent unauthorized use of common-carrier telecommunication
services or facilities accessed through or connected to it. Lucent
Technologies will not be responsible for any charges that result from
such unauthorized use. Product administration to prevent
unauthorized use is your responsibility and your system
administrator should read all documents provided with this product
to fully understand the features available that may reduce your risk
of incurring charges.
does not warrant that this product is immune from or
Federal Communications Commission Statements
Part 15D: Unlicensed Personal Communications.
This equipment has been certified to comply with the regulations
governing unlicensed Personal Communication devices pursuant to
Subpart D of Part 15 of the FCC rules. This subpart set out the
regulations for devices operating in the 1920-1930 MHz frequency
band.
Part 68: Network Registration Number. This equipment is
registered with the FCC in accordance with Part 68 of the FCC
Rules. It is identified by FCC registration number
AS593M-13283-MF-E.
Part 68: Answer-Supervision Signaling. Allowing this
equipment to be operated in a manner that does not provide proper
answer-supervision signaling is in violation of Part 68 rules. This
equipment returns answer-supervision signals to the public switched
network when:
■ Answered by the called station
■ Answered by the attendant
■ Routed to a recorded announcement that can be
administered by the CPE user
■ This equipment returns answer-supervision signals on all
DID calls forwarded back to the public switched telephone
network. Permissible exceptions are:
■ A call is unanswered
■ A busy tone is received
■ A reorder tone is received
Trademarks
DEFINITY Enterprise Communications Server is a registered
trademark of Lucent Technologies
world.
DEFINITY Communications System is a registered trademark of
Lucent Technologies
in the US and throughout the world.
in the US and throughout the
Ordering Information
The ordering number for this document is 555-232-105 To order this
document, call the BCS Publications Center at 1 800 457-1235
(International callers use 1 317 322-6411). For more information
about Lucent Technologies
Communications Systems Publications Catalog
You can be placed on a Standing Order list for this and other BCS
documents you may need. Standing Order will enable you to
automatically receive updated versions of individual documents or
document sets, billed to account information that you provide. For
more information on Standing Orders, or to be put on a list to
receive future issues of this document, please contact the Lucent
Technologies BCS Publications Center.
Users outside of the US and Canada should contact their local
authorized Lucent Technologies distributor if they want to order
additional copies of this document. Also, users in these countries
should send any comments on the document to their local
authorized Lucent Technologies distributor.
documents, refer to the
(555-000-010).
Business
Disclaimer
Intellectual property related to this product and registered to AT&T
Corporation has been transferred to Lucent Technologies
Incorporated.
Lucent Technologies Fraud Intervention
If you suspect your are being victimized by toll fraud and you need
technical support or assistance, call the BCS Technical Service
Center Toll Fraud Intervention Hotline at 1 800 643-2353.
Comments
To comment on this document, return the comment card at the back
of the document.
Acknowledgment
This document was prepared by the
BCS Product Documentation Development group,
Lucent Technologies
Middletown, NJ 07748-9972
Page 3
Contents
About This Book xi
■ Audience xi
■ Electromagnetic Comp ata bil ity Warning xii
Important Safety Guidelines for Users xii
Exposure to Radio Frequency Energy xii
Cardiac Pacemakers xii
Hearing Aid Compatibility xiii
■ Organization xiii
■ Related Information xiv
■ Typographic Conventions xiv
1 Overview 1-1
■ DEFINITY Wireless Business System
Overview 1-1
■ 9601 Pocket Phone Overv iew 1-2
■ 9601 Pocket Phone Feature s 1-4
■ Battery Charger Overview 1-5
2 General Care 2-1
■ Charging the 9601 Pocket Phone for
the First Time 2-1
Charging the Phone with a Battery 2-2
Using the Phone 2-2
■ Low Battery Indicator 2-2
■ Using the 9601 Pocket Phone Bat ter y
Charger 2-4
The Phone LED Indicator 2-4
The Battery LED Indicator 2-4
Inserting a Spare Battery Pack into
the Charger 2-5
Issue 3 October 1997 iii
Page 4
Contents
Removing a S pare Battery Pack
from the Charger 2-5
Inserting the 9601 Pocket Phone
into the Charger 2-5
Removing the 9601 Pocket Phone
from the Charger 2-5
Inserting a Spare Battery Pack
into the Charger 2-6
3 Features and Operations 3-1
■ DEFINITY 9601 Pocket Phone Features 3-1
■ Features of the 9601 Pocket Phone 3-3
Soft Key Interface 3-3
Hard Key Interface 3-3
Volume Control Buttons 3-4
Battery Charging Contacts 3-4
Display 3-4
Dial Pad 3-5
Low Battery Indicator 3-5
■ Low Power Mode 3-5
■ Operating the 9601 Pocket Phone 3-7
Adjusting the Receiver Volume 3-7
Adjusting Ringer and
Warning/Notification Tones 3-7
Making Calls 3-8
Answering Calls 3-8
Transferring Calls 3-8
Conferencing Calls 3-9
Holding Calls 3-9
Ending Calls 3-10
Dropping Calls 3-10
iv Issue 3 October 1997
Page 5
Contents
4 Audible Information Tones 4-1
■ Incoming Call Ring Patterns 4-1
■ Error Beep 4-1
■ Warning Tone 4-2
Out-of-Range 4-2
No Channel Available 4-2
No Access Rights 4-2
Location Registration Failure 4-2
Service Denied 4-2
A Safety Instructions A-1
■ Using the Product A-1
■ Maintaining the Pocket Phone A-3
B Specifications B-1
■ System Capacity and Coverage B-1
■ Base Stations B-1
■ Operating Temperatures B-2
GL Glossary GL-1
IN Index IN-1
Issue 3 October 1997 v
Page 6
About This Book
The DEFINITY®
information needed to ensure successful telecommunications using your
DEFINITY 9601 Pocket Phone.
Audience
Anyone using the DEFINITY ECS 9601 Pocket Phone.
Wireless Business System Pocket Phone User’s Guide
contains
Issue 3 October 1997 xi
Page 7
About This Book
Electromagnetic Compatability Warning
Important Safety Guidelines for Users
For safe and efficient operation of your DEFINITY Wireless Business System
(DWBS) Pocket Phone (wireless telephone), observe these guidelines.
Your wireless telephone is a radio transmitter and receiver. When the battery is
installed, the phone is on and it receives and also sends out radio frequency (RF)
energy. The phone operates in the frequency range of 1920-1930 MHz. Your
handheld wireless telephone uses the digital TDMA mode; the power is
transmitted in bursts at a 100 Hz pulsed repetition rate. The peak envelope
transmit power is 100 mW or less.
Exposure to Radio Frequency Energy
The design of your wireless telephone complies with the latest Institute of
Electrical and Electronic Engineers (IEEE) and the American Standards Institute
(ANSI) safety levels with respect to human exposure to RF energy. Of course, if
you would like to limit RF exposure even further, you may choose to control
the duration of your calls.
Cardiac Pacemakers
The Health Industry Manufacturers Association recommends that a minimum
separation distance of six inches be maintained between a hand-held wireless
telephone and a pacemaker to avoid potential interference with a pacemaker.
These recommendations are consistent with the independent research by and
recommendations of Wireless Technology Research.
■ Always keep the pocket phone more than six inches from the pacemaker
whenever the battery is in the pocket phone.
■ Do not carry the pocket phone in a breast pocket.
■ Use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that interference is taking place, take the
battery out of your phone immediately.
xii Issue 3 October 1997
Page 8
Organization
Hearing Aid C ompatibility
Most electronic equipment, such as equipment in hospitals, is shielded from RF
energy. However, RF energy from wireless telephones may affect some electronic
equipment.
Although the DWBS pocket telephone is compatible with inductively coupled
hearing aids, you should consult your physician or hearing aid manufacturer to
determine if your hearing aid is adequately shielded from external RF energy. The
operation of inadequately shielded medical devices may be adversely affected
when a portable wireless telephone is operating in close proximity.
Organization
This book is organized as follows:
■ Chapter 1, "Overview" — Provides an overview of the DWBS, the 9601
Pocket Phone, and the battery charger.
■ Chapter 2, "General Care" — Provides battery charger and general care
instructions to ensure dependable and uninterruptible service.
■ Chapter 3, "Features and Operations" — Provides information and
diagrams needed to make full use of the DWBS 9601 Pocket Phone.
■ Chapter 4, "Audible Information Tones" — Identifies and describes the
DWBS 9601 Pocket Phone incoming call ring patterns, error beeps, error
tone, confirmation tone, and warning tones.
■ Appendix A, "Safety Instructions" — Discusses the appropriate safety
instructions for the Pocket Phone and the charger.
■ Appendix B, "Specifications" — Provides various specifications for the
DWBS.
A glossary and index are also included.
Issue 3 October 1997
xiii
Page 9
About This Book
Related Information
This book serves as the DEFINITY 9601 Pocket Phone user’s guide for the
DWBS. Other books in the DWBS series are:
■
DEFINITY ECS Interface for the DEFINITY Wireless Business System
Guide, 555-232-108
■
DEFINITY Wireless Business System Installation and Test Guide,
555-232-102
■
DEFINITY Wireless Business System Maintenance Guide, 555-232-103
■
DEFINITY Wireless Business System Site Planning, 555-232-601
■
DEFINITY Wireless Business System 9601 Pocket Phone Quick
Reference Card, 555-232-104
Typographic Conventions
The following typographic conventions are used in this book to convey information
consistently and quickly.
■
This typeface
is used for references to titles of other information and for
emphasis within other typefaces.
■ This typeface emphasizes keywords to help clarify meaning in a sentence
or to call attention to a distinction.
■ The following note icon identifies additional information pertinent to the text
preceding it.
NOTE:
xiv Issue 3 October 1997
Page 10
Overview
Although the emphasis of this guide is on the DEFINITY Wireless Business
System (DWBS) 9601 Pocket Phone and its battery charger, this chapter also
gives a short overview of the entire product. A detailed product description is
provided in the DEFINITY
Installation Process
1
Wireless Business System Site Planning and
. The following topics are covered in this chapter:
■ "DEFINITY Wireless Business System Overview"
■ "9601 Pocket Phone Overview"
■ "Battery Charger Overview"
DEFINITY Wireless Business System Overview
The DWBS is a wireless telecommunications system that offers mobility around
the workplace. It integrates wireless capabilities into the DEFINITY Enterprise
Communications Server (ECS). The DWBS radio components operate in the
unlicensed part of the Emerging Technologies band (1920 MHz to 1930 MHz),
negating the need to obtain a license to use this product.
The Model 9601 is a pocket-size, portable telephone that offers you the following
benefits:
■ Full Business Feature Access
■ Wireless Mobility
■ DEFINITY ECS Features
Issue 3 October 1997 1-1
Page 11
Overview
9601 Pocket Phone Overview
The 9601 Pocket Phone is a pocket-size portable phone. It provides two call
appearances, a 3-line by 16-character liquid crystal display (LCD) that supports
your business communication needs, an array of keys designed to help you use
the many features of the DEFINITY ECS, and a 12-button dial pad. To provide the
user with the freedom of mobility, the Pocket Phone is not physically connected by
a cord to the DEFINITY ECS or any other DWBS component. Instead, the Pocket
Phone is wireless and communicates by way of a radio link to a network of
Wireless Fixed Bases, which in turn, connect it to the DEFINITY ECS.
NOTE:
See Figure 1-1 on the next page to view a diagram of the 9601 Pocket
Phone. Chapter 3 of this guide describes the 9601 Pocket Phone in detail
and contains instructions on how to use the phone.
1-2 Issue 3 October 1997
Page 12
9601 Pocket Phone Overview
Battery
Release
Ringer/Volume
Control
Hard Keys for
Menu Control
n Menu
n Prev
n Next
Flap
Conf Trans Drop
Menu
1
456
7
*
User Name
Names Numbers
1
2
3
4
5
NextPrev
ABC
DEF
23
JKL MNOGHI
TUV WXYZPQRS
9
8
0 #
HoldEndCall
WT 9601A
Pocket
Phone
Display
Soft Keys
Dial Pad
Hard Keys for
Call Management
n Call
n End
n Hold
Figure 1-1. 9601 Pocket Phone
NOTE:
The soft key labels may change based on the pocket phone functions.
Issue 3 October 1997
1-3
Page 13
Overview
9601 Pocket Phone Features
The Wireless Business System 9601 Pocket Phone includes these essential
business features and benefi ts.
Table 1-1. 9601 Pocket Phone Features
Feature Benefit
Small, lightweight Easily fits in pocket, easy to carry
Built-in antenna No external antenna to handle
Display screen Shows caller’s name, allowing user to control all calls
Two call
appearance
Business features
including
conference,
transfer, hold,
drop
Soft key user
interface
Talk and standby
time
Rapid battery
recharge time
Warning tones
and indicators
Remote firmware
update
Bridging No missed calls; allows both the pocket phone and
Hot battery swap Change the battery while a call is in progress
Flexibility to handle two calls at once
Convenience of features normally found only on a
wired desk phone
Easy-to-use menus to access features
Provides uninterrupted communications
No lengthy wait for battery to recharge in order to be
mobile
Audible and visual alerts notify users of status such
as moving out of range, low battery, message waiting
Easy to update features using download from radio
controller to the pocket phone
desk phone to ring at the same time
1-4 Issue 3 October 1997
Page 14
Battery Charger Overview
Battery Charger Overview
The Wireless Business System Battery Charger, which is provided with each 9601
Pocket Phone, is a desktop charger. The charger is equipped for either wall or
desktop mounting.
The charger charges:
■ Fully discharged battery in less than 1.5 hours
■ Pocket phone with battery and a spare battery pack
Your 9601 Pocket Phone must be charged before using it for the first time. All
instructions and a diagram for this process are provided in Chapter 2, "General
Care".
Issue 3 October 1997
1-5
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General Care
This chapter describes the battery charger and explains how to use the battery
pack properly. It includes general care instructions to ensure that your 9601
Pocket Phone provides dependable and uninterrupted service. The following
topics are covered in this chapter:
2
■ "Charging the 9601 Pocket Phone for the First Time"
■ "Low Battery Indicator"
■ "Using the 9601 Pocket Phone Battery Charger"
■ "Inserting a Spare Battery Pack into the Charger"
■ "Removing a Spare Battery Pack from the Charger"
Charging the 9601 Pocket Phone for the First Time
The 9601 Pocket Phone is powered by a rechargeable battery. Before using the
phone for the first time, you must place the battery pack into the charger for
approximately 1.5 hours or until the green light appears.
NOTE:
The pocket phone can ring while it is in the charger. It can also display and
update information.
Issue 3 October 1997 2-1
Page 16
General Care
Charging the Phone with a Battery
1. Place the phone in the Battery charger. Ensure that the charger is plugged
into a properly grounded three-pro ng wall outlet .
2. Ensure that the Phone indicator is yellow (refer to Figure 2-1).
NOTE:
If the Phone indicator is red, the handset is not seated in the charger
properly.
NOTE:
If the Phone Charge indicator is flashing green, the charger is evaluating the
state of the battery before going into the appropriate charging mode.
Using the Phone
The pocket phone is fully charged once the Phone indicator turns green. When
this happens, the phone is ready for use.
NOTE:
The phone can be removed when the light is yellow, but the talk time and
standby time are both reduced.
When the pocket phone is removed from the charger, it begins to consume power
during both talk time and standby time. A fully charged battery pack provides
about four hours of talk time and 48 hours of standby time. However, after 48
hours of standby time there is no talk time available.
!
WARNING:
The rechargeable battery packs contain nickel and cadmium. Do not burn or
puncture these batteries. Like other batteries of this type, if they are burned
or punctured, they could release toxic material, which could cause injury. Do
not dispose of them with ordinary trash. For information about recycling or
proper disposal, consult your local solid waste (trash) collection or disposal
organization.
Low Battery Indicator
When the battery power is low, the pocket phone will emit a warning tone and the
LOW BATT message will appear on the phone display. When this occurs, you
have approximately 20 minutes of talk time left.
2-2 Issue 3 October 1997
Page 17
Low Battery Indicator
Phone LED
Indicator
Battery LED
Indicator
Spare
Battery
Pack
Cradle
Charger Status Indicator:
LED Indicators
Yellow
Green
Blinking Green
Red
Charge Status
Rapid Charge
Slow Charge
Evaluation and Standby Mode
Battery Fault
Figure 2-1. 9601 Pocket Phone Battery Charger
Issue 3 October 1997
2-3
Page 18
General Care
Using the 9601 Pocket Phone Battery Charger
The Pocket Phone Battery Charger has two LED indicators that can display
yellow, green, flashing green, or red. The left indicator is labeled Phone and the
right indicator is labeled Battery.
NOTE:
Refer to Figure 2-1 for the location of these indicators on the 9601 Pocket
Phone Battery Charger.
The Phone LED Indicator
When the phone with battery is placed in its proper position in the charger, the
color of the Phone indicator reflects the following conditions:
■ Yellow—Pocket Phone is fast charging (the phone can be used at this time
but it will not be fully charged).
■ Steady green—Pocket Phone is fully charged.
■ Flashing green—Pocket Phone is in evaluation and standby mode.
■ Red—Pocket Phone is not properly seated in the charger or there is some
other problem.
The Battery LED Indicator
The optional spare battery pack should be stored in the charger’s spare battery
compartment to ensure that a fully charged battery pack is always available for
use. The charger will charge both the handset (with battery) and the spare battery
pack when they are in their proper receptacles. When the spare battery pack is
placed in its proper position in the charger, the color of the Battery indicator
reflects the following conditions:
■ Yellow—Spare battery is charging (the battery pack can be used at this
time, but it will not be fully charged).
■ Steady Green—Spare battery is fully charged.
■ Flashing Green—Spare battery is getting ready to fast charge. The
indicator will turn yellow when it begins to fast charge.
■ Red/Flashing Red—Spare battery is not properly placed in the charger or
there is a problem with the battery pack.
2-4 Issue 3 October 1997
Page 19
Using the 9601 Pocket P hone Battery Charger
Inserting a Spare Battery Pack into the Charger
1. Place the spare battery pack into the Spare Battery Pack cradle.
NOTE:
The battery pack must be placed behind the lip of the cradle.
2. Ensure that the Battery indicator is yellow.
NOTE:
When the Battery indicator changes from yellow to steady green, the
spare battery pack is fully charged. It can remain in the charger until
needed.
Removing a Spare Battery Pack from the Charger
1. Ensure the Battery indicator is steady green.
NOTE:
The spare battery can be removed from the Spare Battery Pack
cradle if the light is yellow, but the battery will not be fully charged.
2. Remove the spare battery pack from the Spare Battery Pack cradle.
Inserting the 9601 Pocket Phone into the Charger
1. Slide the pocket phone into the pocket phone cradle.
2. Ensure that the Phone indicator is yellow.
NOTE:
When the Phone indicator changes from yellow to steady green, the
pocket phone is fully charged. It can remain in the charger until
needed.
Removing the 9601 Pocket Phone from the Charger
1. Ensure the Phone indicator is steady green.
NOTE:
When the phone is placed in the charger, it is initially yellow for a few
seconds. You can answer a phone call during this time if the battery is
not fully drained.
2. Remove the pocket phone from the cradle.
Issue 3 October 1997
2-5
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General Care
Inserting a Spare Battery Pack into the Charger
1. The message LOW BATT appears on the phone display window when it is
time to insert a charged spare battery.
2. Remove the battery pack from the pocket phone by moving the latch on top
of the phone forward until it releases the battery pack. Slide the battery
pack off the pocket phone.
3. Place the spare charged battery pack into the Battery Compartment of the
pocket phone.
NOTE:
When the Battery indicator changes from yellow to steady green, the
spare battery is fully charged. It can remain in the charger until
needed. See the following figure.
2-6 Issue 3 October 1997
Page 21
Using the 9601 Pocket P hone Battery Charger
Battery
(side view)
Battery
(side view)
CORRECT notch
positioning (in slot)
Battery
Charger
(side view)
INCORRECT
notch
positioning
(not in slot)
Figure 2-2. Inserting the Spare Battery Pack into the Charger
Battery
(side view)
Issue 3 October 1997
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Page 22
Features and Operations
This chapter provides information needed to make full use of your 9601 Pocket
Phone. The first portion of this chapter provides a detailed description and
diagram of the pocket phone. The second section is presented in a “how to”
format and focuses on feature identification and access.
3
DEFINITY 9601 Pocket Phone Features
The DEFINITY 9601 Pocket Phone is a portable 2-call appearance wireless voice
terminal with display. It is a small (6 in x 2.5 in x 1.1 in), lightweight (approximately
7.5 oz.) pocket phone that requires no external antenna. As shown on the next
page in Figure 3-1, the Pocket Phone 9601 has a 3-line by 16-character display,
three soft keys for menu item interface, three hard keys for display control, and
three hard keys for call management. Each of these features is explained in the
following pages.
Among its many benefits, the 9601 Pocket Phone includes the following essential
business features normally found only on a wired desk phone. The "Operating the
9601 Pocket Phone" section in this chapter gives specific instructions for these
and other functions.
■ Conference—enables you to add additional people to your telephone call
■ Transfer—enables you to transfer a call to another phone number
■ Drop—enables you to disconnect the last person added to a conference
call
■ Hold—enables you to place a call on hold
See Figure 3-1 on the next page to view the 9601 Pocket Phone.
Issue 3 October 1997 3-1
Page 23
Features and Operations
Ringer/Volume
Battery
Release
Control
Hard Keys for
Menu Control
n Menu
n Prev
n Next
Flap
Conf Trans Drop
Menu
1
456
7
*
User Name
Names Numbers
1
2
3
4
5
NextPrev
ABC
DEF
23
JKL MNOGHI
TUV WXYZPQRS
9
8
0 #
HoldEndCall
WT 9601A
Pocket
Phone
Display
Soft Keys
Dial Pad
Hard Keys for
Call Management
n Call
n End
n Hold
Figure 3-1. 9601 Pocket Phone
3-2 Issue 3 October 1997
Page 24
Features of the 9601 Pocket Phone
Features of the 9601 Pocket Phone
The 9601 Pocket Phone has the following features:
■ Soft Key Interface
■ Hard Key Interface
■ Ringer/Volume Control Buttons
■ Battery Charging Contacts
■ Display
■ Dial Pad
■ Low Battery Indicator
Soft Key Interface
The Pocket Phone 9601 has a row of three soft keys located immediately below
the Display. Soft keys are buttons with preprogrammed labels and functions that
can change dynamically as you perform functions and make selections. Soft keys
are intended to provide a user-friendly interface to additional functionality.
For the purpose of distinguishing these keys from others on the pocket phone, the
soft keys are marked as follows:
NOTE:
Because each soft key can have multiple functions, the third line (bottom
row) on the Display is used for displaying associated soft key function
labels. You can access Conference and Transfer with your soft keys (see
the previous figure and also the "Operating the 9601 Pocket Phone" section
in this chapter).
Hard Key Interface
The Pocket Phone has several hard keys. Hard keys are buttons with labels and
functions that do not change. The Pocket Phone has the following hard keys.
Issue 3 October 1997
3-3
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Features and Operations
Hard Keys for Menu Control
The hard keys for menu control are:
— Menu—to access soft key mode
— Prev (Previous)—to access soft key features and calling screens
— Next—to access soft key features and calling screens
Hard Keys for Call Management
— Call—to place and receive calls
— End—to disconnect (end) calls
— Hold—to place calls on hold
Volume Control Buttons
The Pocket Phone is equipped with two Volume Control buttons. These buttons
are located on the left side of the pocket phone. Each button is used for adjusting
the receiver volume in the earpiece as well as the ringer volume. Specifically,
these buttons enable you to adjust the receiver volume (higher or lower) after
is pressed and to adjust the ringer volume (higher or lower) before is pressed.
Call
Call
Battery Charging Contacts
The Pocket Phone is equipped with a removable and rechargeable battery pack.
Battery Charging Contacts, which are located on the removable battery pack,
enable the phone to charge when contact is made with the Wireless Business
System Battery Charger.
Display
The Pocket Phone Display is a 3-line by 16-character alphanumeric display that
enables you to view various pocket phone screens. These screens display the
following:
— DEFINITY ECS display messages (including Automatic Numbering
Identification [ANI] numbers, if provided from the network)
— Message waiting indicator
— Menu driven feature operations
— Low battery message
— Personalized extension of the pocket phone
— Unique serial number and software version number
— Soft key labels
3-4 Issue 3 October 1997
Page 26
Low Power Mode
— Radio link/connection status Information
— Dialed digits displayed
— Visual dial tone indicator
— Service messages (described in Chapter 4)
Dial Pad
The Pocket Phone Dial Pad consists of the standard 12 buttons for dialing
telephone numbers and accessing the DEFINITY ECS call features.
Low Battery Indicator
When the battery power is low, the pocket phone emits a warning tone and the
LOW BATT message appears on the Pocket Phone Display.
Low Power Mode
This feature conserves battery power. If the Pocket Phone is within a coverage
area, and if no local activity has taken place for three minutes, the Pocket Phone
powers down and the display is blank. Any unfinished soft key input is lost when
the Pocket Phone powers down.
If the Pocket Phone becomes linked to a System after power down, the normal
display screen is activated.
Issue 3 October 1997
3-5
Page 27
Features and Operations
.
Battery Release
Next
Press
to display
soft keys for
Conf (Conferenc e)
Trans (Transfer)
Drop (Drop)
(See
HOW TO
)
Ringer/Volume
Control
Press to
adjust volume
or ringer
Hard Keys for
Menu Control
Buttons whose
labels and
functions do
not change
n Menu
Press to access
soft keys
n Prev (Previous)
Press to access
previous menu
items and
calling screens
n Next
Press to access
next menu
items and
calling
screens
Flap
Conf Trans Drop
Menu
123
456
7
*
User Name
Names Numbers
1
2
3
4
5
ABC DEF
JKL MNOGHI
TUV WXYZPQRS
8
0 #
WT 9601
Operating the 9601 Pock et PhoneWireless Business Sy s tem 9601 Pocket Phone
HOW TO:
n Adjust Ringer and War ni ng/
Notification Tones
— Press and hold (higher or lower).
n Adjust Receiver Volu me
n Answer a Call
Pocket Phone
Display
3-line display
shows status
of phone
Soft Keys
Preprogrammed
buttons with
labels and
NextPrev
9
HoldEndCall
functions that
can change
Dial Pad
Standard
12 buttons for
dialing phone
numbers/
accessing
DEFINITY
call features
Hard Keys for
Call Management
n Call
Press to make
and receive calls
n End
Press to end calls
n Hold
Press to place
calls on hold
n Conference a Call
n Drop a Call
n End a Call
n Hold a Call
n Make a Call
n Transfer a Call
Call
— Press .
— Press (higher or lower)
to adjust volume of earpiece.
Call
— Press when the handset rings.
Next
— Press to display the
Conf soft key.
— Press the Conf soft key.
— Dial the telephone number of
the next party.
Next
— Press to display the
Conf
soft key.
— Press the
Conf soft key to
conference the two calls
together on one call appearance.
Next
— Press to display the
Drop soft key.
— Press the Drop soft key.
End
— Press .
Hold
— Press .
— Press the soft key below the flashing
indicator to return to the call.
Call
— Press .
— Dial the telephone number of the party.
— Advise the caller that you are
transferring the call.
Next
— Press .
— Press the associated Trans soft key.
— Dial the transfer number.
Next
— Press to display the
— Press the Trans soft key to complete the
transfer process.
Trans soft key
Figure 3-2. 9601 Pocket Phone Quick Reference
3-6 Issue 3 October 1997
Page 28
Operating the 9601 Pocket Phone
Operating the 9601 Pocket Phone
This section provides information needed to make full use of your 9601 Pocket
Phone. The information presented focuses on feature identification and access.
NOTE:
If you are using your 9601 Pocket Phone for the first time and cannot
perform the operations described in the following “how to” section, call your
administrator. A Pocket Phone must be administered before you can use it
to access any switch service.
The following “how to” information is arranged in a logical order. See the diagram
on the previous page for button and key locations. If you are experiencing
difficulty, press twice; this should allow you to begin your operation again.
Adjusting the Receiver Volume
The Volume Control buttons enable you to adjust the receiver volume. To do so,
you must be in the coverage area and either on a call or listening to dial tone.
Menu
To adjust the receiver volume:
1. Press .
Call
2. Press and hold the Up Volume Control button until the appropriate volume
level is reached, or
3. Press and hold the Down Volume Control button until the appropriate
volume level is reached.
4. Press to end the call.
End
The receiver volume remains at the level set until you press a Volume Control
button while you are on a call.
Adjusting Ringer and Warning/Notification Tones
The Volume Control buttons enable you to adjust the ringe r and
warning/notification tones (higher or lower).
To adjust the ringer and warning/notification tones:
1. Press and hold the Up Volume Control button until the appropriate volume
level is reached, or
2. Press and hold the Down Volume Control button until the appropriate
volume level is reached.
Issue 3 October 1997
3-7
Page 29
Features and Operations
Making Calls
To make a call:
NOTE:
Call
The but ton is no t used du ring th is proced ure. Pres sing thi s butto n
before Steps 1 and 2 will cause an adjustment in the receiver volume.
1. Press .
2. Dial the telephone number of the party.
NOTE:
If you prefer, you can also make a call by pressing one of the two leftmost
soft key flashing line appearances instead of the call button.A warning tone
is generated if the pocket phone detects any of the following conditions:
These conditions are discussed in Chapter 4.
Answering Calls
To answer an incoming call:
1. Press when the handset rings.
Call
— Out of Range
— No Channel Available
— Service Denied
Call
NOTE:
The call will be answered and conversation can begin.
NOTE:
If you prefer, you can also answer a call by pressing the soft key
flashing line appearance instead of the call button.
Transferring Calls
The 9601 Pocket Phone enables you to transfer a call from one extension to
another.
To transfer a call:
1. Advise the caller that you are transferring the call.
2. Press .
Next
3. Press the associated Trans soft key. Another call appearance appears on
the display.
3-8 Issue 3 October 1997
Page 30
Operating the 9601 Pocket Phone
4. Dial the transfer number.
5. Press to display the Tr ans soft key.
6. Press the Trans soft key to complete the transfer process.
Conferencing Calls
The Conference Call feature enables you to conference up to six parties.
To activate a conference call:
1. Inform the active party that he/she will be placed on hold in order to call the
third party.
2. Press to display the Conf soft key.
3. Press the Conf soft key.
4. Dial the telephone number of the next party.
Next
NOTE:
When both Call Appearance indicators are in use, you cannot
transfer additional parties or receive and make other calls.
Next
NOTE:
The active call is placed on hold and the second Call Appearance
indicator is activated.
Holding Calls
To place a call on hold:
5. When the party answers the call, press to display the Conf soft key.
Next
6. Press the Conf soft key to conference the two calls together on one call
appearance.
NOTE:
When both Call Appearance indicators are in use, you cannot
conference additional parties or receive and make other calls.
1. Press .
Hold
NOTE:
The call is placed on hold and the Call Appearance indicator will
flash.
2. Press the soft key below the flashing indicator to return to the call.
Issue 3 October 1997
3-9
Page 31
Features and Operations
Ending Calls
To end a call:
1. Press .
Dropping Calls
This feature enables you to drop the last person you added to the conference call.
To drop a call:
1. Press to display the Drop soft key.
2. Press the Drop soft key.
End
Next
3-10 Issue 3 October 1997
Page 32
Audible Information Tones
The DWBS is provisioned with a single audible information tone. This tone can
serve as any one of the following:
■ Incoming call ring patterns
■ Error beep
4
■ Error tone
■ Confirmation tone
■ Warning tone
Incoming Call Ring Patterns
Incoming calls are subject to the following ring patterns:
■ 1 ring = A call from another extension.
■ 2 rings = A call from outside or from the attendant.
■ 3 rings = A priority call from another extension, or from an Automatic
Callback call you placed.
■ ring-ping (half ring) = A call redirected from your telephone to another
because the Call Forwarding or Send All Calls (SAC) feature is active.
Error Beep
An error beep occurs whenever a hard key (Menu, Prev or Next) or any of the soft
keys are pressed but are not applicable at the moment.
Issue 3 October 1997 4-1
Page 33
Audible Information Tones
Warning Tone
A warning tone will sound and a message will appear on the Display under any
one of the co nditions di scussed in the following sections.
Out-of-Range
The warning tone sounds for either of the following scenarios:
■ Call button is pressed and an Out-of-Range condition exists
■ Pocket Phone enters a Going Out of Range condition during a call. This
means that the pocket phone is still in a coverage area but is moving out of
the coverage area and, therefore, the speech quality may be degraded
No Channel Available
The warning tone will sound when the Call button is pressed and no radio
channels are available for calls. In such a case, wait a few seconds and try again.
NOTE:
If this happens frequently, contact your system administrator for corrective
action.
No Access Rights
The warning tone will sound when the Call button is pressed and your pocket
phone does not have permission to use the current system.
NOTE:
Contact your system administrator for corrective action.
Location Registration Failure
The warning tone will sound when the Call button is pressed and your pocket
phone no longer has permission to use the system.
NOTE:
Contact your system administrator for corrective action.
Service Denied
Contact your system administrator.
4-2 Issue 3 October 1997
Page 34
Safety Instructions
Using the Product
This section contains instructions related to safety labels on the product:
A
!
WARNING:
indicates the presence of a hazard that can cause severe or fatal personal injury if
the hazard is not avoided.
!
CAUTION:
indicates the presence of a hazard that will or can cause minor personal injury or
property damage if not avoided.
Always follow these basic safety precautions when using this product to reduce
risk of injury from fire or electric shock.
!
WARNING:
Failure to ground charger properly results in a risk of electrical shock, which
can cause serious personal injury. This product requires a 3-prong AC
power receptacle for safe operation. You should have your receptacle
checked by a qualified electrician before connecting this equipment.
Issue 3 October 1997 A-1
Page 35
Safety Instructions
!
WARNING:
The rechargeable battery contains nickel and cadmium. Do not burn or
puncture the battery. Like other batteries of this type, if it is burned or
punctured, it could release toxic material, which could cause injury. Do not
dispose of it in household garbage. For information about recycling or proper
disposal, consult your local solid waste (garbage) collection or disposal
organization.
■ Read and understand all instructions in this booklet before using this
■ Observe all warnings and instructions marked on the product.
■ Do not use the product near water or when you are wet. If product comes in
■ Never push objects of any kind into this product through housing slots
product.
contact with any liquids, unplug the power cord immediately. Do not plug
the product back in until it has dried thorough ly .
because the objects may touch hazardous voltage points or short out parts
that could result in a risk of electric shock. Never spill liquid of any kind on
the pocket phone.
■ Never place this product near or over a radiator or heat register.
■ Slots and openings in the housing and the back or bottom are provided for
ventilation. To protect the housing from overheating, these openings must
not be blocked or covered. Therefore, do not place the product on a bed,
sofa, rug, or other similar surface. Also, do not place this product in an
enclosed area unless proper ventilation is provided.
■ Use only the correct power source. If you are not sure of the power supply
to your location, consult your local power company.
■ This product uses a 3-prong plus in continental US locations. Such plugs
are designed for your safety. Do not attempt to defeat this purpose. If your
wall outlet does not accept the plug, the outlet should be replaced by an
electrician.
■ Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it. Do not overload
wall outlets as this can result in the risk of fire or electric shock. Do not
staple or otherwise attach the power cord to building surfaces.
■ Use only the type of battery pack shipped with this product.
■ If you suspect a gas leak, report it immediately, but use a telephone away
from the area in question. The telephone’s electrical contacts could
generate a tiny spark. While unlikely, it is possible that this spark could
ignite a heavy concentration of gas. This product is not approved for use in
areas labeled by the Occupational Safety and Health Administration
(OSHA) as “explosive environments.” Only “Explosive Atmosphere
Telephones” may be used in such hazardous environments.
A-2 Issue 3 October 1997
Page 36
Maintaining the Pocket Phone
■ Unplug this product from wall outlets and telephone jacks before cleaning.
Clean exposed parts with a soft, damp cloth. Do not use liquid or aerosol
cleaners.
■ Unplug this product from the wall outlet, remove the telephone line cord
from the modular wall jack or communications systems switch/control unit,
and refer servicing to qualified service personnel under the following
conditions:
— Power cord or plug is damaged or frayed
— Product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.
— Product has been dropped and the housing has been damaged.
■ This product should be serviced by (or taken to) a qualified service center
when service or repair work is required. Do not open the product; there are
no user serviceable components inside.
Maintaining the Pocket Phone
NOTE:
The cautions and warnings in the previous section are also applicable to this
section, as are the safety instructions.
This telephone is designed to provide trouble-free performance without any
special maintenance procedures. To reduce the risk of accidental damage, do the
following.
■ Keep the telephone in an area free of dust, smoke, and moisture.
■ Do not place the telephone near a heating duct, radiator, or other heat
source, and do not drop or expose it to excessive shock or vibration.
■ Unplug the battery charger if its power cord is damaged, if liquid is spilled
into it, or if its housing becomes cracked or otherwise damaged.
■ To clean the telephone, wipe the outside housing with a soft, dust-free
cloth. If absolutely necessary, you may use a cloth slightly dampened with
a mild soap and water solution. Dry the phone quickly with a soft cloth.
!
CAUTION:
Your telephone contains sensitive electronic parts. Never submerge it in any
kind of liquid, and never use detergents, alcohols, solvents, abrasive
cleaners, or an excessive amount of water when cleaning the housing and
faceplate. To do so could result in irreparable damage.
Issue 3 October 1997
A-3
Page 37
Safety Instructions
Also, battery contacts should be covered to prevent their possible exposure
to loose metal bits (for example, coins or chains in a pocket).
A-4 Issue 3 October 1997
Page 38
Specifications
This appendix provides various specifications for the DWBS.
System Capacity and Coverage
The following support is provided.
— Maximum of:
— Coverage of 800,000 square feet.
— Radio capacity of 12 channels (calls) per band and eight bands of 1.25
Base Stations
The following support is provided.
— Two base station options providing maximum coverage for your business
— 260 pocket phones
— 10 Radio Controllers
— 20 Wireless Fixed Bases
— 80 Cell Antenna Units
MHz
premises, including:
— Wireless Fixed Bases, which are the main base station components
in the system antenna infrastructure
— Cell Antenna Units, which are used to extend the effective coverage
area of the Wireless Fixed Bases
Issue 3 October 1997 B-1
Page 39
Specifications
— Wireless Fixed Bases interface to the integrated DEFINITY ECS Radio
Controller port card
— Maximum distance of 5000 ft from the DEFINITY ECS to the WFB
— Out-of-band signaling
— PWT-based architecture (that is, the evolving US wireless standard)
— Time Division Multiple Access (TDMA)
— Operation within the isochronous (1.920 MHz — 1.930 MHz) part of the
emerging technology band (Unlicensed PCS)
— 32 Kbps ADPCM encoding for voice
Operating Temperatures
The pocket phone should be used within the 55° F to 95° F temperature range.
B-2 Issue 3 October 1997
Page 40
GLGlossary
A
access rights
Air interface procedure that assigns to the pocket phone a Temporary Portable User Identifier
(TPUI) and its extension number. The pocket phone initiates this procedure each time it enters a
system. A successful completion of the procedure includes an implicit Location Registration.
Auto-Reconnect
Feature that enables a calling party to reconnect to a called party if the latter walks out of the
coverage area and then back into the coverage area within 60 seconds.
B
Bridging
Feature that allows both the pocket phone and the wired phone to ring at the same time.
C
CAU. See Cell Antenna Unit.
cell
Radio coverage area of a CAU or WFB with an internal antenna cluster. Also, cells supported by
all the WFBs connected to one RC.
Cell Antenna Unit (CAU)
Optional remote antenna that connects to a Wireless Fixed Base. It contains a transmit power
amplifier, transmit/receive switch, low-noise receive amplifier, and antenna.
D
Deep Sleep Mode
Mode assumed by the pocket phone whenever the phone repreatedly tries to access the system
and fails to do so due to out-of-range conditions. This mode allows the pocket phone to conserve
battery power.
DEFINITY Management Terminal
Data determinal used for the administration and maintenance of the DEFINITY system.
Issue 3 October 1997 GL-1
Page 41
Glossary
E
Emerging Technologies Band
20 MHz of unlicensed spectrum for Personal Communication Service (PCS) in North America.
The band is isoch ronous (19 20-193 0 MHz) with eight ch annels o f 1.25 MHz band width pe r channel
primarily for voice, and asynchronous (1910-1930 MHz) primarily for data.
Estimator
Tool within the WiSE Expert Design System that is used to gather information about the customer
site. This tool is used to provide an initial price quote and to configure the DWBS.
F
FCC. See Federal Communication Commission
FDMA. See Frequency Division Multiple Access
Federal Communication Commission (FCC)
Government agency within the US that is reponsibile for assigning and regulating the radio
spectrum so that it can be shared by many users without unacceptable interference.
fixed part
Part of the DWBS radio infrastructure that is not portable. This includes the Radio Controllers,
Wireless Fixed Bases, and Cell Antenna Units.
Frequency Division Multiple Access (FDMA)
Radio access method for which each call uses a different carrier frequency. FDMA allows one
conversation per radio.
H
hard keys
Dedicated buttons on the pocket phone that are labeled for particular functions (for example,
making calls).
hardware vintage
Numbering scheme for id entify ing the co mpone nts and ph ysic al desi gn of a DWBS part , such as a
circuit pack.
I
I2
Interface between a Radio Controller and a Wireless Fixed Base.
I3
Interface between a Wireless Fixed Base and a Cell Antenna Unit.
GL-2 Issue 3 October 1997
Page 42
Glossary
Initialization and Administration System
Services support system for PBX administration and maintenance.
International Portable Equipment Identity
Unique number used to identify a pocket phone for administration and through-the-air
communication. Th is num ber is sent b y the p ocke t phone to the fi xed p art durin g the a cces s right s
procedure.
International Portable User Identity
Number sent by the fixed part to a pocket phone during the access rights procedure. Also, this
number is sent by the pocket phone to the fixed part during the location registration procedure.
IPEI. See International Portable Equipment Identity
IPUI. See International Portable User Identity
L
local features
Features that are supported by the pocket phone (for example, the directory).
local tones
Tones produced locally in the pocket phone. Includes the following tones: ringer, warning, error,
error beep, confirmation, key click.
Location Registration
Through-the-air procedure used by the poc ket pho ne to infor m the fixe d part that it has moved to a
new cluster. If the pocket phone is active o n a call , Locatio n Registrat ion is im plied whe never the re
is an inter-RC or connection handover.
M
Mobility Manager (MM)
Software added to the DEFINITY system to control and track pocket phones as they change
location within the DWBS coverage area. The Mobility Manager directs all control and voice
information to the appro priate Radio Controller for e ach pock et phone. It i s also responsi ble for the
maintenance and administration of the DWBS and pocket phones.
P
pre-origination dialing
Dialing that occurs before dial tone is granted.
portable part
Part of the DWBS radio infrastructure that is portable (most notably, the pocket phones).
post-origination dialing
Dialing that occurs after dial tone is granted.
Issue 3 October 1997 GL-3
Page 43
Glossary
Predictor
Tool within the WiSE Expert Design System that uses site information as input to determine the
optimal placement of the antennas within the DWBS.
R
Radio Controller (RC)
Circuit pack that pro vides the i nterface b etween the D EFINIT Y system and the radi o sub system . It
controls one or more Wireless Fixed Bases.
Radio Propagation Measurement Tool (RPMT)
Tool within the WiSE Expert Design System that is used to provide basic radio measurements.
The RPMT looks like a pocket phone and, once it is administered, it can also initiate and receive
phone calls. The RPMT can supplement the Predictor, serve as a troubleshooting device, and be
used at site surveys.
RC. See Radio Controller
RPMT. See Radio Propagation Measurement Tool
S
soft keys
Buttons whose lab els appe ar on an a ssociated display and wh ose labe ls and fu nctions ca n change
dynamically as the user performs functions and makes selections.
T
TDMA. See Time Division Multiple Access
Terminal Portable User Identifier (TPUI)
Number returned by the fixed part to the pocket phone during the Location Registration procedure.
Time Division Multiple Access (TDMA)
Radio access method for which each call uses a different time slot. TDMA permits multiple
conversations per radio.
TPUI. See Terminal Portable User Identifier
U
UTAM
Group charged by the Federal Communications Commission to coordinate the relocation of
microwave incumbents out of the unlicensed spectrum (1910 to 1930 MHz) and to coordinate the
deployment of unlicensed devices and systems in that spectrum.
GL-4 Issue 3 October 1997
Page 44
Glossary
W
Wireless Fixed Base (WFB)
Component that houses the fixed radio hardware. It provides the radio functions to transmit
digitally to the pocket phones and to receive digital signals from the pocket phones. A WFB can
support a maximum of four external Cell Antenna Units.
Issue 3 October 1997 GL-5
Page 45
Index
IN
A
adjusting
receiver volume
ringer and warning/notification tones
answering, calls, 3-8
Automatic Numbering Identification
, 3-7
, 3-4
, 3-7
I
incoming call ring patterns, 4-1
inserting
9601 Pocket Phone into charger
spare battery pack into charger
L
low power mode, 3-5
, 2-5
, 2-5, 2-6
B
Battery Charger Overview, 1-5
battery LED indicator
, 2-4
C
calls
answering
conferencing
dropping, 3-10
ending
holding, 3-9
making
transferring
conferencing, calls, 3-9
confirmation tone
, 3-8
, 3-9
, 3-10
, 3-8
, 3-8
, 4-2
D
dropping, calls, 3-10
, 1-1
DWBS
E
ending, calls, 3-9
error beep
, 4-1
M
making, calls, 3-8
O
operating, 9601 Pocket Phone 3-7
P
pocket phone
benefits, 3-1
charging initially
description
display modes, 3-5
features
inserting into charge r
operating, 3-7
removing from charger
, 3-1
battery charging contacts
dial pad
display
hard key interface
hard keys for menu control and call management
3-4
low battery indicator
soft key interface
volume control buttons
, 2-1
, 3-1
, 3-4
, 3-5
, 3-4
, 3-3
, 3-5
, 3-3
, 3-4
, 2-5
, 2-5
,
H
holding, calls, 3-9
R
receiver volume, adjusting, 3-7
removing
9601 Pocket Phone from charger
Issue 3 October 1997 IN-1
, 2-5
Page 46
Index
spare battery pack from charger, 2-5
S
Soft Key Interface, 3-3
T
transfering, calls, 3-8
U
using, 9601 Pocket Phone battery charger, 2-4
IN-2 Issue 3 October 1997
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