Motorola 9520 User Manual

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9520 MOBILE TELEPHONE
USER’S GUIDE
Page 2
Adjust earpiece volume:
Press upper and lower volume keys on the side of the phone.
Adjust ringer volume:
E and then the upper and lower volume keys on the
side of the phone.
Clear the last digit in the display or exit a submenu:
Press ç .
Clear the entire display or exit the menu system:
Press and hold
ç .
Unlock the phone:
Enter your 4-digit unlock code (supplied to you by your service provider).
Display your phone number:
Q π .
Add a number to the phone book:
1. Enter the phone number and then press I.
2. Press ß or π to scroll to the desired memory type and then press
ø.
3. Press ø to accept the number.
4. Enter a name, using -ª keys to enter letters and ß or π to scroll between letters. Press -ª as many times as necessary to reach desired letter. When name is complete, press
ø.
Recall a number from the phone book:
1. Press Q.
2. Enter the three-digit location number of the entry, and then press
ø.
3. Press ø to call the displayed entry.
Recall last ten numbers dialed:
1. Press
M until you see Phone Book, and then press ø.
2. Press
M to scroll to Last Ten Calls, and then press ø.
3. Press M to scroll to Last Calls Made and then press ø.
4. Press M to scroll to the number you are looking for.
5. Press ø to place a call to that number.
Phone Book
Special Features
Find Name
¡
E
Check Signal Call Voicemail
Lock Now Adjust Ring Read Messages Register Now Forward On/Off
Mute Phone
™ £
¢ ∞
§ ¶
•
ª
Turn the phone's power on/off:
Press and hold S.
Place a call:
Enter the phone number, and then press
ø.
End a call: Press
ç.
Answer a call: Press ø.
Basic Operation
9520 MOBILE QUICK REFERENCE
5. Enter a three-digit location number, and then press ø or press ø to store the entry in the next empty memory location.
Quick Access Menu
*Default settings shown
Insert SIM Card:
1. Make sure the phone's power is turned off.
2. Insert card in hang-up cup SIM slot. The blank side of the card should face forward with the gold chip pointing down.
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Welcome

The future of global telecommunications is here—a satellite telephone, providing you with communication all over the world.
The company that brought you the world’s first commercially available cellular phone has done it again! Motorola proudly introduces its Satellite Series 9520 Mobile Phone for the Iridium
All Motorola wireless phones are designed and manufactured to meet Motorola’s exacting specifications and world-class quality standards. During development, our laboratory testing team took the durable phone through rigorous durability tests including temperature, humidity, shock, dust, vibration, and drop tests—and it still worked! We are confident that the phone you purchased meets your own exacting standards.
Thank you for choosing Motorola, a global leader in communications technology.
Enjoy your new Satellite Series 9520 Mobile Phone!
®
system.
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Contents

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . .7
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Guide Overview . . . . . . . . . . . . . . . . . . . . . . . .12
Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .14
Original Satellite Series Accessories . . . . . . . .17
Using Y our Phone
What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . .20
Installing the SIM Card . . . . . . . . . . . . . . . . . . .21
Powering Up the Phone . . . . . . . . . . . . . . . . . .22
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . .24
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . .28
What’s My SIM Card Phone Number? . . . . . . .29
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . .30
Using Hands-free Features . . . . . . . . . . . . . . .32
Adjusting Earpiece Volume . . . . . . . . . . . . . . .34
Adjusting Ringer Volume . . . . . . . . . . . . . . . . .35
Using In-Call Features
Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . .38
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . .39
Placing a Call on Hold . . . . . . . . . . . . . . . . . . .40
Using the Menus
Using the Options Menus . . . . . . . . . . . . . . . . .44
Using the Quick Access Menu . . . . . . . . . . . . .46
Using The In-Call Menu . . . . . . . . . . . . . . . . . .48
Managing the Phone Book
Entering the Phone Book Menu . . . . . . . . . . . .50
What’s on the Phone Book Menu? . . . . . . . . . .51
Organizing Your Phone Book . . . . . . . . . . . . . .52
Storing Names and Numbers . . . . . . . . . . . . . .54
Entering Names . . . . . . . . . . . . . . . . . . . . . . . .56
Using Pauses in Numbers . . . . . . . . . . . . . . . .58
Using Phone Number Prefixes . . . . . . . . . . . . .59
Locating Entries . . . . . . . . . . . . . . . . . . . . . . . .60
Calling, Modifying, or Erasing an Entry . . . . . .62
Checking Phone Book Capacity . . . . . . . . . . .63
. . . . . . . . . . . . . . . . . . . . . . . .19
. . . . . . . . . . . . . . . . . . . .37
. . . . . . . . . . . . . . . . . . . . . . . . .43
. . . . . . . . . . . . . . . . .49
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Preventing Access to the Phone Book . . . . . . 64
Restricting Phone Use . . . . . . . . . . . . . . . . . . . 65
Viewing the Last Ten Numbers Dialed . . . . . . . 70
Viewing and Modifying Your Phone Numbers . 71
One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . 72
Using Calling Features
. . . . . . . . . . . . . . . . . . . 73
Entering the Call Related Features Menu . . . . 74
What’s on the Call Related Features Menu? . . 75
Forward Calls When Unavailable . . . . . . . . . . 76
Forward All Your Calls . . . . . . . . . . . . . . . . . . . 77
Detailed Call Forwarding . . . . . . . . . . . . . . . . . 78
Cancel All Forwarding . . . . . . . . . . . . . . . . . . . 80
Showing Signal Strength . . . . . . . . . . . . . . . . . 81
Deactivating Pending Call Drop Signal . . . . . . 82
Activating Call Waiting . . . . . . . . . . . . . . . . . . . 83
Restricting Calls with Call Barring . . . . . . . . . . 84
Using Message Services
. . . . . . . . . . . . . . . . . . 87
Entering the Messages Menu . . . . . . . . . . . . . 88
What’s on the Messages menu? . . . . . . . . . . . 89
Checking Your Voicemail . . . . . . . . . . . . . . . . . 90
Storing Your Voicemail Number . . . . . . . . . . . . 91
Managing Your Messages . . . . . . . . . . . . . . . . 92
Accessing Messages . . . . . . . . . . . . . . . . . . . 94
Customizing Phone Features
. . . . . . . . . . . . . . 97
Entering the Phone Setup Menu . . . . . . . . . . . 98
What’s on the Phone Setup Menu? . . . . . . . . . 99
Adjusting the Ringer Volume . . . . . . . . . . . . . 100
Setting the Ringer Tone . . . . . . . . . . . . . . . . . 101
Setting the Keypad Tones . . . . . . . . . . . . . . . 102
Locking and Unlocking Your Phone . . . . . . . 103
Protecting the SIM Card . . . . . . . . . . . . . . . . 105
Managing Other Security Settings . . . . . . . . . 107
Activating Extended Menus . . . . . . . . . . . . . . 109
Selecting the Display Language . . . . . . . . . . 110
Review the Phone’s Settings . . . . . . . . . . . . . 111
Reset Options to Factory Defaults . . . . . . . . . 112
Clear All Stored Information . . . . . . . . . . . . . . 113
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Accessing the Network . . . . . . . . . . . . . . . . . . .115
Entering the Network Selection Menu . . . . . .116
What’s on the Network Selection Menu? . . . .117
Registering With the Satellite Network . . . . . .118
Timing Y our Calls
. . . . . . . . . . . . . . . . . . . . . . .119
Entering the Call Meters Menu . . . . . . . . . . . .120
What’s on the Call Meters Menu? . . . . . . . . . .121
Showing Call Timers . . . . . . . . . . . . . . . . . . . .122
Setting Audible Call Timers . . . . . . . . . . . . . .124
Showing the In-Call Timer . . . . . . . . . . . . . . .126
Showing the Lifetime Timer . . . . . . . . . . . . . .127
Setting Up Your Accessories
. . . . . . . . . . . . . .129
Entering the Accessory Setup Menu . . . . . . .130
What’s on the Accessory Setup Menu? . . . . .131
Mute Car Radio . . . . . . . . . . . . . . . . . . . . . . .132
Automatic Answer . . . . . . . . . . . . . . . . . . . . .133
Safety Timer . . . . . . . . . . . . . . . . . . . . . . . . . .134
Auxiliary Alert . . . . . . . . . . . . . . . . . . . . . . . . .135
Customizing the Menu System
. . . . . . . . . . . .137
Personalizing the Options Menu . . . . . . . . . .138
Personalizing the Quick Access Menu . . . . . .140
Menu Quick Reference
. . . . . . . . . . . . . . . . . . .141
Phone Book Menu . . . . . . . . . . . . . . . . . . . . .142
Call Related Features Menu . . . . . . . . . . . . . .143
Messages Menu . . . . . . . . . . . . . . . . . . . . . . .144
Phone Setup Menu . . . . . . . . . . . . . . . . . . . . .145
Network Selection Menu . . . . . . . . . . . . . . . . .146
Call Meters Menu . . . . . . . . . . . . . . . . . . . . . .147
Accessory Setup Menu . . . . . . . . . . . . . . . . .148
Troubleshooting Glossary Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Patent Information
. . . . . . . . . . . . . . . . . . . . . . . 149
. . . . . . . . . . . . . . . . . . . . . 169
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Safety Information

Important: Read this information before using your wireless mobile
phone.
Exposure to Radio Frequency Signals
Your wireless mobile telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.
International Commission on Non-Ionizing Radiation Protection (ICNIRP)1996
Verband Deutscher Elektrotechniker (VDE) DIN-0848
United States Federal Commission, Radio Frequency Exposure Guidelines (1996)
National Radiological Protection Board of the United Kingdom, GS 11,1988
American National Standards Institute (ANSI) IEEE. C95. 1-1992
National Council on Radiation Protection and Measurements (NCRP). Report 86
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the updated ANSI standard.
The design of your phone complies with these standards when used as described under “Phone Operation.”
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate local agency regulations.
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8
Phone Operation
Do not operate your mobile telephone when a person is within 4 inches (10 centimeters) of the antenna.
A person or object within 4 inches (10 centimeters) of the antenna could impair call quality and may cause the phone to operate at a higher power level than necessary and expose that person to RF energy in excess of that established by the FCC RF Exposure Guidelines.
Driving
Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving.
Give full attention to driving—driving safely is your first responsibility.
Use hands-free phone operation, if available.
Pull off the road and park before making or answering a call if driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a wireless phone’s antenna and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON
should turn the phone OFF immediately if you have any reason to suspect that interference is taking place
Safety Information
Page 11
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always clearly marked. They include, but are not limited to: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine.
Safety Information 9
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10
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.
Safety Information
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Overview

This chapter provides an overview of your new satellite phone.
What You Will Learn
overview of the user guide overview of the satellite phone overview of original Satellite Series accessories
11
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Guide Overview

As you explore your 9520 Mobile Phone, use this guide to see what key to press and what happens when you press it. Here is what you will learn in each chapter:
Chapter Description
Using Your Phone
Using the Menus
How do you make your first phone call? This question and many others are answered in this chapter. See “Using Your Phone” on page 19 for more information.
This chapter teaches you how to navigate the menu system. See “Using the Menus” on page 43 for more information.
12
Managing the Phone Book
Using Calling Features
Using Messaging Services
Customizing Phone Features
Accessing the Network
Timing Your Calls
See “Managing the Phone Book” on page 49 to learn how to make the most of your phone’s built-in Phone Book.
If you subscribe to Call Barring or Call Forwarding, see “Using Calling Features” on page 73 to learn how to use these network features and more.
Did you know that you can be notified of voicemail or receive numeric and text messages through your Personal Mailbox? See “Using Message Services” on page 87 for more information.
See “Customizing Phone Features” on page 97 to learn how to customize your phone’s features.
See “Accessing the Network” on page 115 to learn the satellite network.
View the time of your last call or set your phone to remind you after you have been talking for a certain period of time. See “Timing Your Calls” on page 119 for more information.
how to register with
Overview
Page 15
Chapter Description
Setting Up Your Accessories
Customizing the Menu System
See “Setting Up Your Accessories” on page 129 to learn how to use features that make driving a little easier.
Once you are familiar with the features in your menus, you can customize the menus to more closely fit your needs. See “Customizing the Menu System” on page 137 for more information.
Understanding the Guide
Key Presses
Key presses are represented in this guide using symbols so that you may locate and use the required sequence quickly. A sequence of key presses may be shown as follows:
M
O C
This means you should press M followed by O and then
Prompts and Messages
Your phone responds to key presses by displaying either a prompt that guides you to the next action or a message confirming that your action is complete. Prompts and messages are represented in this guide in LCD style, for example:
Completed.
C, in sequence, not simultaneously.
Enter PIN or
Tips
In the margins of your guide are useful hints and ways to improve your phone’s performance.
Guide Overview 13
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Phone Overview

<< IRIDIUM / GSM1900 Test SIM
Display
Indicators
Special Keys
Signal Strength
Indicator
Alphanumeric
Keypad
Hang-up Cup
SIM Card/Port
Display
Special Keys
14 Overview
Volume Keys
The Volume keys are on the side of the phone. They adjust earpiece and ringer volume. See “Adjusting Earpiece Volume” on page 34 for more information.
SIM Card Port
The SIM card is inserted in the slot in your hang-up cup. When inserting the SIM card, the back (or blank) side of the card should be facing you. The gold plate should be facing down. Insert the end with the gold plate first.
Page 17
Special Keys
Key Function
S Turns the phone’s power on and off
Selects menu settings or options, or initiates
O
and answers calls
? Calls voicemail and displays messages I Stores numbers in the phone book Q Recalls numbers from the phone book E Enters the Quick Access menu
Enters the Options menu and scrolls forward
M
through menu features
Clears characters from the screen or exits the
C
Options menu
/ Mutes the handset when you are in a call
*
or # Scrolls through the menu features
The Display
Your phone’s Liquid Crystal Display (LCD) displays as many as four rows of 16 characters.
ABC123
The LCD on your phone may respond slowly to key presses in extremely cold temperatures. This is normal and does not affect the phone operation in any way.
Phone Overview 15
Page 18
Display Indicators
Indicator Description
Signal Strength Indicator
indicates the strength of the signal from the network. The more segments displayed in the bar
rx
o
n
m
graph, the stronger the signal. You can check the strength of the
signal at any time through the menu. See “Showing Signal Strength” on page 81 for additional information.
Message Indicator appears when you receive a new message. It flashes when the SIM card is full. See “Accessing Messages” on page 94 for additional information.
Home System Indicator appears when the phone has successfully registered with the Iridium satellite system.
No Service Indicator appears when your phone is not capable of placing or receiving calls.
16 Overview
k
s
z
B...P
In Use Indicator appears when a call is in progress.
Scroll Bar appears on the right of the display when you are in a menu. The button on the scroll bar indicates where you are in the list.
Check Mark indicates a menu item is currently selected.
Quick Access Menu Icons allow you to easily identify Quick Access features as you scroll through the Quick Access menu.
Page 19

Original Satellite Series Accessories

Product appearance and specifications are subject to change without notice.
Note: For maximum performance use only Motorola original accessories.
Mobile Magnetic or Mobile Permanent Mount Antenna
These antennas deliver exceptional reception performance and offer dual mounting options.
Use either
magnetic mount or permanent mount option
Attaches to
Motorola Satellite Series 9520 Mobile Phone, 9500 Portable Phone, or 9570 Portable Dock for in-vehicle communication
Attached 5-meter cable
Fixed Mast Antenna
This antenna attaches to the Motorola Satellite Series 9520 Mobile Phone to deliver exceptional reception performance in a marine environment.
Marine rated with mast mount
capability
Attached 10-meter cable
Original Satellite Series Accessories 17
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18 Overview
Page 21

Using Your Phone

Read this section to learn how to get up and running with your new satellite phone.
What You Will Learn
what is a SIM card?
inserting your SIM card
turning the phone’s power on and off
placing and receiving calls
using hands-free features
determining your own phone number
19
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What Is a SIM Card?

Your SIM card (Subscriber Identity Module) contains your phone’s number, service details, and memory for storing Phone Book entries and messages. This means you can use your SIM card with any phone for the GSM system or any Motorola product for the Iridium satellite system, and all calls go on your account.
Note: Your phone has limited functionality without the SIM card.
GSM SIM Card Capability
If you already have a GSM SIM card and your service provider has a roaming agreement with the Iridium satellite system, you can use it in your satellite telephone.
Note: If you are using a GSM SIM card, you may not have access to certain features that are specific to the Iridium satellite system, and vice versa.
SIM Card Protection
Keep your SIM card in your wallet or purse when you are not using it. This helps keep your personal information secure and gives you access to your service even if your phone is not available.
Caution: Avoid bending, scratching, or exposing your card to static electricity, water, or dirt.
20 Using Your Phone
Page 23

Installing the SIM Card

Make sure your phone is powered off before inserting or removing the SIM card. If you don’t, you may damage the memory on your SIM card.
Insert the SIM Card
1. Turn your phone off by pressing and
holding the
2. Make sure that the gold plate on the SIM card
faces down and away from you, and then insert the SIM card into the slot in the hang-up cup as far as it will go.
S key.
Tip:
Hold the SIM card so that the back (or blank) side of the card is facing you. The gold plate should be facing down. Insert the end with the gold plate first.
Remove the SIM Card
1. Turn your phone off by pressing and
holding the
2. Pull the SIM card out of the slot in the
hang-up cup.
S key.
Installing the SIM Card 21
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Powering Up the Phone

Turn the Power On and Off
To turn your phone’s power on:
1. Insert your SIM card. (See “Installing the
SIM Card” on page 21.)
2. Press and hold S to turn the phone on and
off. When you turn your phone’s power on, it
performs a self test to let you know it is operational. You may see a number of other power-on messages (see below).
When the disappears and the
m (no service) indicator
n (home system)
indicator appears, you are ready to start calling.
Power-On Messages
Once your phone is powered on, you may see:
Message Description
The phone is attempting to establish communications with
Searching...
Registering...
Enter Phone Unlock Code
the satellite network. See “Accessing the Network” on page 115 for more information.
Your phone is registering with the network. When the process is complete, you will see
Registered. See “Accessing
the Network” on page 115 for more information.
Your phone was locked after the last use. Enter your four-digit unlock code and press O to proceed. See “Locking and Unlocking Your Phone” on page 103 for more information.
22 Using Your Phone
Page 25
Message Description
Enter the four- to eight-digit SIM card PIN code provided by your
Enter PIN
service provider and press O to proceed. See “Protecting the SIM Card” on page 105 for more information.
Power off your phone; make sure
Insert Card
your SIM card is inserted completely; and then power your phone on again.
This message indicates that the
Check Card
SIM card is damaged or inserted the wrong way.
If the SIM card PIN code is incorrectly entered three times in
Blocked
a row, your phone becomes blocked. See “Unblock the PIN Code” on page 106 for instructions on how to unblock it.
If the SIM card PIN2 code is incorrectly entered three times in
! Blocked
a row, your phone becomes blocked. See “Unblock the PIN2 Code” on page 108 for instructions on how to unblock it.
Bad Card See Supplier
Your SIM card has been damaged or incorrectly issued. Contact your service provider for information.
Powering Up the Phone 23
Page 26

Placing a Call

To place a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information.
Dial a Number
1. Enter the number using the digit keys. As
you begin entering digits, you will see
Call?.
You must enter the phone number in international format: [international access code, 00, or +] [country code or Iridium country code] [phone number]
Note: If you are calling another Iridium satellite subscriber, use the Iridium code instead of the country code.
If the call connects and is answered, appears on the display for a few seconds, followed by may see one of the following messages:
Message Description
Call Failed System Busy Weak Signal
Restricted Area
Redial?
24 Using Your Phone
If you make a mistake, press delete the last digit, or press and hold
C once to
C to
clear all digits.
2. Press
O. You will see Calling followed by
the number you dialed. You will see either the flashing message
Calling or the flashing messages Calling, Registering...
, and the phone will play a
series of setup tones.
Connected
End Call?. If the call does not connect, you
The phone is unable to access the network. Try again in a few minutes.
You are in an area where you cannot make a call.
See “Automatic Redial” on page 25.
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Make a Hands-free Call
Refer to “Using Hands-free Features” on page 32.
Automatic Redial
If the number or your network is busy, you will see
Redial? for five seconds.
O to redial the number automatically.
Press
Note: The maximum number of redial attempts is
set by your service provider. If the call cannot be connected within this maximum, you will see the message
Redial Failed.
Redial Last Number Called
Whenever your phone is on standby, you can redial the last number called:
1. Press
2. Press
O to display the last number dialed. O again to place the call.
Dial Special Characters
You can insert special characters in your numbers:
To enter... Then...
0 Press 0.
* + (for international calls) Press and hold 0. Ü (for pause dialing) Press and hold *.
supplementary service numbers, PINs, and unblocking
Press *.
Press # *.
Placing a Call 25
Page 28
International Dialing
To make an international phone call:
1. Press and hold
After a few seconds the international dialing prefix
+ appears in the display. This allows
you to call from any country without knowing the local international access code.
2. Enter the country code followed by the
phone number. The country code follows the conventional format.
0.
Dial a Number With Pauses
Refer to “Using Pauses in Numbers” on page 58 for information on dialing numbers with pauses.
Dial a Number from the Phone Book
Your phone contains a phone book that you can use to store names and telephone numbers. Once you have stored information in your phone book, you can save dialing steps by using:
one-touch dialing
an entry from a location
Refer to “Managing the Phone Book” on page 49.
26 Using Your Phone
an entry of a name
one of the last ten numbers called
Page 29
Make an Emergency Call
You can make an emergency call virtually anywhere in the world (without unlocking your phone) by dialing 112. Provided your phone has found a network, you are able to make an emergency call. The emergency call is directed to a central emergency operator.
To make an emergency call:
Dial
1 1 2.
You will see the message
Calling
In addition, your Iridium service provider may have provided an additional emergency calling code on your SIM card. Check with your service provider.
.
Emergency
Call a Number in a Message
Details on how to call a number embedded in a message are described in the “Using Message Services” section on page 96.
Placing a Call 27
Page 30

Ending a Call

To end a call, perform one of the following tasks:
• Press
• Replace the handset in the hang-up cup.
• Press
O.
C.
28 Using Your Phone
Page 31

What’s My SIM Card Phone Number?

You can retrieve and display your phone’s number from your SIM card.
Tip:
1. Press M until you see Phone Book, and then press
2. Press
Number(s)
will see your phone number.
O to select.
M until you see My Phone
, and then press O to select. You
Pressing
Q #
also brings up your phone’s number.
3. Press and hold
Note: If you do not see your number(s), they have
not been programmed onto your SIM card. Contact your service provider for more information.
C to exit the menu.
What’s My SIM Card Phone Number? 29
Page 32

Receiving a Call

Release Buttons
Receive a Phone Call
To receive a call, your phone must be powered on, have a SIM card inserted, be unlocked, and be in contact with the satellite network. See “Accessing the Network” on page 115 for network information.
When you receive a call:
Your phone rings.
The phone displays
Answer? on the next line.
To answer the call:
Remove the handset from the hang-up cup by pressing in the release buttons. You will see
Connected.
If the call does not connect properly, you may see
Call Failed. This indicates that the
network signal is not strong enough.
or Press
O or any digit key (1-9, * or
Call, followed by
#). You will be in hands-free operation.
Direct your conversation to the microphone.
30 Using Your Phone
or Activate the Automatic Answer feature to
have the phone automatically answer incoming calls after two rings. See “Automatic Answer” on page 133.
Page 33
Unanswered Calls
If you are away from your phone or choose not to answer a call, your phone displays the message
Unanswered Call.
Personal Mailbox
Callers who are unable to reach you can leave numeric, text, and voice messages. The next time you register with the satellite network, you will receive these messages. Then you will have the option of returning the call or saving the message for later viewing.
For information on retrieving messages, see “Accessing Messages” on page 94.
Receiving a Call 31
Page 34
Using Hands-free Features
Place a Hands-free Call
To place a hands-free call:
1. Leave the handset in the hang-up cup.
2. Dial the number on the handset that you
want to call. As soon as you begin entering digits, you will see
3. Press
Receive a Hands-free Call
1. Leave the handset in the hang-up cup and
O. You will see Calling followed by
the number you dialed. When the called party answers, direct your
conversation to the hands-free microphone, typically mounted on the visor.
or Pick up the handset for private
conversation.
press
O or any digit key (1-9, * or
#). You will see Connected.
Call?.
32 Using Your Phone
2. Direct your conversation to the hands-free
microphone.
or Pick up the handset for private
conversation.
Page 35
Change from Handset Operation to Hands-free Operation
If you are in a conversation and the handset is off the hang-up cup and you want to switch to hands-free operation, follow these instructions:
1. Press
2. Return the handset to the hang-up cup.
1. Press
2. Press
3. Return the handset to the hang-up cup.
Caution: If you return the handset to the hang-up
cup without muting it first, your call will be ended.
/ to mute the phone.
You are now in hands-free operation. Direct your conversation to the microphone.
or
M until you see Turn Mute on or
off
.
O to select. You will see Mute.
You are now in hands-free operation. Direct your conversation to the microphone.
Using Hands-free Features 33
Page 36

Adjusting Earpiece Volume

Volume
Quit?
-
+
To adjust earpiece volume:
The
Tip:
volume keys are located on the side of the phone.
• Increase the volume by pressing the upper
volume key.
• Decrease the volume by pressing the lower
volume key.
As you press the keys, the phone’s speaker demonstrates the new volume level. The bar graph in the display represents the volume level. The higher the graph, the louder the volume.
34 Using Your Phone
Page 37

Adjusting Ringer Volume

Use this feature to adjust the volume of the ringer. The phone sounds the new volume level as you adjust it.
To adjust the ringer volume:
1. Press
2. Press
3. Increase the volume by pressing the upper
4. Press and hold
M until you see Phone Setup, and
then press
O.
M until you see Adjust Ring
Volume
volume key.
or Decrease the volume by pressing the lower
volume key.
, and then press O to select.
C to exit the menu.
You can
Tip:
also press and then the up or down volume key to adjust ringer volume.
E
Adjusting Ringer Volume 35
Page 38
36 Using Your Phone
Page 39
Using In-Call Features
Read this section to learn how to use In-Call menu features. The In-Call menu is displayed when you press In-Call Menu” on page 48 for more information.
What You Will Learn
using call waiting
using call holding
using call muting
M during a call. See “Using The
37
Page 40

Muting a Call

For privacy during a call, try muting the phone. You hear the party on the other end, but the other party does not hear you.
While in a call:
1. Press
2. Press
To unmute a call:
1. Press
2. Press
/.
or
M until you see Turn Mute on or
Press
off
.
O to select. You will see Mute.
/ again.
or
M until you see Turn Mute on or
Press
off
.
O to select.
38 Using In-Call Features
Page 41

Using Call Waiting

You must subscribe to this network feature through your service provider(s).
If you have subscribed to Call Waiting, you must first activate it through the Options menu (see “Activating Call Waiting” on page 83). After you activate it, you are notified of incoming calls while you are on the line in two ways. When a call comes in, you hear a beep and see the message
Waiting
If you want to... Then...
accept the waiting call
reject the waiting call Press C.
end current call before answering the waiting call
followed by Answer?.
Press O. Your current call is placed on
hold.
1. Press M. You will see
End Active Call
2. Press O. Your phone
rings and can now be answered normally.
You may see one of the following messages during call waiting activities:
Call
Message Description
Trying
Hold Failed
Cannot Hold Second Call
Reconnect Failed
Your phone is attempting to switch between the current and held call.
The attempt to hold a call was unsuccessful.
A call is already on hold. You can only place one call on hold.
The held call could not be made active again.
Your phone is working on a
Busy Try Later
previous command. Wait a short time before repeating the new command.
Using Call Waiting 39
Page 42

Placing a Call on Hold

You must subscribe to this network feature through your service provider(s).
You can place a call on hold to receive a new call or while making a new call. You can only place one call on hold at a time, so some options may not be accessible if you have already placed a call on hold.
To place a call on hold:
1. Press
2. Press
M until you see Hold Call. O. Your current call is put on hold
and you will see
Reconnect?
Call Holding followed by
.
Once your call is on hold, you have these options:
If you want to... Then...
1. Press M until you see Make
New Call
make a new call
switch between calls
end both calls
end current call Press C at any time.
to select.
2. Dial the number as usual, and
then press O to place the call.
When you are connected to either number, you will see 2 Calls followed by Switch?.
Press O to switch to the other call and automatically place the current call on hold.
Press M until you see End
Active & Held Call
then press O to select. Both calls are disconnected, and
the display returns to standby.
, and then press O
, and
40 Using In-Call Features
Page 43
If you want to... Then...
Press M until you see End Held
, and then press O to
Call
end call that is on hold
select. The held call is disconnected, the
current call remains connected, and you see End Call?.
You may see one of the following messages:
Message Description
Trying
Hold Failed
Cannot Hold Second Call
Reconnect Failed
Busy Try Later
Your phone is attempting to switch between the current and held call.
The attempt to hold a call was unsuccessful.
A call is already on hold. You can only place one call on hold.
The held call could not be made active again.
Your phone is working on a previous command. Wait a short time before repeating the new command.
Placing a Call on Hold 41
Page 44
42 Using In-Call Features
Page 45

Using the Menus

Many of your phone’s features are organized into lists of options called
menus
. There are three menus: the Options menu, the Quick Access menu, and the In-Call menu. Some of these options give you access to additional lists of options called
Learn how to navigate through your phone’s three main menus. Once you become familiar with these menus and their features, go to “Customizing the Menu System” on page 137 for instructions on how you can personalize your menus.
What You Will Learn
using the Options menu
using the Quick Access menu
using the In-Call menu
submenus
.
43
Page 46

Using the Options Menus

The Options menu gives you access to the features and options included with your phone.
Navigate the Options Menus
Learning how to use just a few keys enables you to move freely through the entire menu system.
If you want to... Then...
enter the Options menu
scroll through the Options menu
select options and submenus
exit features and menus
Note:
If you press M during a call, you will see the
In-Call menu which is described on page 48.
Press M to access the Options menu. You will see the first available submenu.
Press M to scroll forward.
Press * or # to scroll
backward or forward.
Press O to select a menu option or submenu when that option or submenu name is displayed.
Press C to exit the feature or
submenu.
Press and hold C to exit the
Options menu.
How the Phone Responds
As you scroll through the Options menu, you will see one of three questions on the bottom line of the display.
If your phone asks... Then...
View Options?
Press O to enter the
submenu.
44 Using the Menus
Select?
Quit? Press O to exit the feature.
Press O to select the
displayed feature.
Page 47
Display Messages and Icons
If you see... Then...
y Completed
! Failed
Enter PIN
or
Enter Name
u Busy
Try Later
s
w
This indicates a feature has been activated.
The display returns to the menu in a few seconds.
Enter requested information. Then press O.
You may have requested information while your phone was completing another task.
This indicates where you are in a menu.
Your phone may take a few seconds to request settings from the network.
Customize the Options Menu
To personalize the Options menu—to hide and move features—see “Move Menu Features” on page 138.
Using the Options Menus 45
Page 48

Using the Quick Access Menu

The Quick Access menu is a way to keep your favorite menu options readily accessible. Each digit key,
1 to 9, has a Quick Access feature
assigned to it. See the chart on page 47 for the default setup.
If you know the number of the feature, activating that option takes only two button pushes! If you do not know the number or want to review your options, just scroll through the icon menu and read the tag attached to each option.
Activate the Feature Directly
To access the feature directly:
E, and then press the digit key of the
Press
feature.
Scroll to the Feature
To scroll to the feature:
1. Press
2. Press
E. M to scroll through the available
features.
46 Using the Menus
or Press * or # to scroll backward and
forward.
3. Press
O to select a feature.
Page 49
Default Quick Access Settings
The following features (and associated icons) are the default settings for the Quick Access menu.
Key Icon Quick Access Feature
1 B
2 &
3 R
Find Name searches your Phone Book by the full name.
Check Signal checks the strength of the signal from the satellite network.
Call Voicemail calls your Voicemail number to check your Voicemail.
4 J Mute Phone mutes the phone.
5 H
6 N
7 K
8 f
9 P
Lock Now locks your phone immediately.
Adjust Ring displays and sets the incoming call ring tone volume.
Read Messages displays the newest message received
Register Now initiates a systematic manual search for a network on which to register. You must wait three minutes between registration attempts.
Forward On/Off activates or deactivates unconditional call forwarding depending on the current setting.
Customize the Quick Access Menu
See “Personalizing the Quick Access Menu” on page 140 for instructions on how to customize the menu.
Using the Quick Access Menu 47
Page 50
Using The In-Call Menu
This menu lets you access specific features while you are in a call. Because this menu is not available until you are actually in a call, you cannot review it off-line.
Entering the In-Call Menu
While you are in a call:
M to view the In-Call menu features.
Press
In-Call Menu Features
The In-Call menu dynamically changes depending on the type of call you are in.
single active call
Hold Call Make New Call Turn Mute on or off
48 Using the Menus
held call
active call and a call waiting
active call and a held call
held call and a call waiting
Make New Call End Active Call
End Active Call Reject Call Waiting Turn Mute on or off
End Active Call Turn Mute on or off End Held Call End Active & Held Call
Reconnect Held Call Reject Call Waiting End Held Call?
Page 51

Managing the Phone Book

Your satellite phone can store up to 100 names and numbers, and your SIM card expands memory capacity even more.
Use the dedicated keys or the Options menu to access the same functions. With the Options menu you can also access Phone Book maintenance and security features.
What You Will Learn
recalling and storing phone numbers
organizing the Phone Book
accessing automated calling systems
storing phone number prefixes
restricting calls with fixed dialing
editing the memory information
viewing your own phone number
49
Page 52

Entering the Phone Book Menu

Phone Book View Options?
To enter the Phone Book menu:
1. Press
2. Press
M to open the Options menu. M to scroll forward.
or
* or # to scroll backward or
Press
forward.
3. Press
4. Press
O when you see:
M to scroll through the submenu.
or
* or # to scroll backward or
Press
forward through the submenu.
50 Managing the Phone Book
Page 53

What’s on the Phone Book Menu?

Phone Book
Personal Numbers
Find Entry By Name
Enter Name:
Call Number Modify Name Or Number
Find Entry By Location
Add Entry
Check Capacity
Prevent Access
Last T en Calls
Last Calls Made
Erase All Numbers My Phone Number(s) Fixed Dialing
View Fixed Dial List
Setup Fixed Dialing
One-Touch Dial Settings
To Phone Memory To SIM Card Memory To Fixed Dial List
Erase Name And Number
Enter Location:
Call Number Modify Name Or Number
Erase Name And Number
Add To Phone Memory Add To SIM Card Memory
Check Phone Capacity Check SIM Capacity
No Memory Restrictions To Phone Memory To SIM Card Memory To Phone & SIM Memory
Fixed Dial List
On/Off Edit Entry Add Entry Erase Entry
Fixed Dial List
What’s on the Phone Book Menu? 51
Page 54

Organizing Your Phone Book

Each name and phone number in your Phone Book is stored in a numbered memory location. The satellite phone has two types of memory—phone memory and SIM card memory.
Phone Memory
Personal Numbers 100 entries 155 entries
Fixed Dial Numbers
Phone Number Digits
Name Characters 16 16
Location Numbers 1-100 101-255
1 SIM card capacity varies depending upon the card issued by
your service provider.
No entries 40 entries
32 20
SIM Card Memory
1
Your phone’s memory can seem overwhelming if you do not have a strategy for organizing your Phone Book. Begin setting up your Phone Book by asking yourself three questions:
Which numbers do I call most?
Make a list of the numbers you call most frequently. You will probably want to store these numbers in the first nine memory locations of your Phone Book. You can then dial them with a single keystroke by using One-Touch dialing.
52 Managing the Phone Book
Page 55
When do I use these numbers?
Group the numbers on the list according to when you use them. Most people call a different set of numbers during the day than they do in the evening and on weekends. You can switch one-touch dialing to your phone’s memory (locations 1–9), your SIM card’s memory (locations 101–109), or to your fixed dial list (locations 1–9). Store your evening and weekend numbers on one type of memory and your daytime numbers on another.
Which numbers do I need to keep secure?
Use your SIM card to store the numbers you need to keep secure, like the numbers of friends and family members. Because your SIM card is the size of a credit card, you can easily keep it securely in your wallet when you are not using it. If you wish, you can even require a PIN code every time your SIM card is inserted into your PIN code, see “Activate and Deactivate the SIM Card PIN Code” on page 105.) Store more public numbers, like business associates and travel agents in your phone’s memory.
any
phone. (To deactivate
Tip:
If you have many entries, group them in blocks of ten to make them easier to find.
Organizing Your Phone Book 53
Page 56
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.

Storing Names and Numbers

Add an Entry
Use the Options Menu
1. Follow the steps in “Getting to Personal
Numbers
Tip:
must be entered in international format.
Numbers...” to get to press
O.
2. Press
3. Press
4. Enter a number, and then press
5. Enter a name (see “Entering Names” on
6. Enter a location number, 1-100 for phone
M to scroll to Add to Phone Memory
or
Add to SIM Memory.
O to select. You will see Enter
Number
see
page 56), and then press
Enter Location.
memory or 101-255 for SIM memory*, and then press
.
Enter Name.
O. You will see Stored XXX.
Add Entry, and then
O. You will
O. You will see
or Press
location. You will see
7. Press and hold
* SIM memory is dependent on your SIM card.
54 Managing the Phone Book
O to select the next available
Stored XXX.
C to exit the menu.
Page 57
Use the Dedicated Keys
1. Enter the phone number you want to store.
2. Press
3. Press
I to begin storing. M to scroll to the desired memory
type
Add to SIM Card Memory or Add to
Phone Memory
see
Enter Number, followed by the number
, and then press O. You will
you entered.
4. Press
O to accept the number. You will see
Enter Name.
5. Enter a name (see “Entering Names” on page 56), and then press
Enter Location.
O. You will see
6. Enter a three-digit location number, and then press
O. You will see Stored XXX.
or
O to store the entry in the next empty
Press
memory location. You will see
Stored XXX.
Adding Entry Messages
When you enter the location number for your entry, you may see one of these messages:
Tip:
If you have more than one number for the same person, try attaching a descriptive tag to the name, like
Home
,
Office
, or
Mobile
.
Message Description
Stored XXX You have stored the entry.
You have chosen a memory location
Range XXX-XX
Overwrite?
outside the appropriate range. Enter a new number within the range listed on the display.
You have chosen an occupied location. Press O to overwrite the location or press any other key to try another location.
Storing Names and Numbers 55
Page 58

Entering Names

™
press 1 time to insert an A press 2 times to insert a B press 3 times to insert a C
press 4 times to insert a 2
You can use the keypad to produce any letter in the alphabet. For example, press letters A, B, or C, as shown:
Enter Characters
Tip:
Press and hold any numeric key to toggle between uppercase and lowercase characters.
1. Enter a letter by pressing a key as many
times as necessary.
2. Press
3. Repeat steps 1 and 2 as many times as necessary, and then press
Correct an Entry
To make a change:
1. Press you want to delete.
2 to enter the
* or # to advance the cursor.
O.
* or # to scroll to the character
2. Press or Press and hold
56 Managing the Phone Book
C to delete one character at a time.
C to clear the display.
Page 59
Available Characters
Use this chart as a guide for producing characters:
1
2
3
4
5
6
7
8
9
0
Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $ Space . 1 ? ! , @ _ & : “ ( ) ‘ ¿ ¡ % £ $
A B C 2 Ä Å à Æ β Ç a b c 2 ä å à æ β Ç
D E F 3 É è Φ d e f 3 é è Φ
G H I 4 Γ ì g h i 4 Γ ì
J K L 5 Λ j k l 5 Λ
M N O 6 Ñ Ö Ø Ò m n o 6 ñ ö ø ò
P Q R S 7 Π ß Σ p q r s 7 Π ß Σ
T U V 8 Θ Ü ù t u v 8 Θ ü ù
W X Y Z 9 Ξ Ψ w x y z 9 Ξ Ψ
+ - 0 x * / = > < # + - 0 x * / = > < #
The upper line for each key shows the uppercase characters. The lower line for each key shows the lowercase characters.
Entering Names 57
Page 60

Using Pauses in Numbers

When you call automated systems, a recorded message prompts you for numbers such as PIN numbers and account numbers. You can store these numbers in the same memory location as the automated system’s access number. Separate the numbers with “pauses”—special characters that tell your phone to wait a few seconds before sending additional numbers—and store the string in the same way you would other numbers.
Tip:
You can store 32 characters in a phone memory location, or 20 characters in a SIM card memory location. A pause is equal to one character.
Enter Pauses in Numbers
1. Enter the phone number you use to access
the automated system.
2. Press and hold
character (
3. Enter the next group of numbers. For
example, enter your PIN number. If the automated system requires a * or #, enter those symbols, too.
4. Repeat steps 2 to 3 as many times as
necessary.
5. To store the entry follow the procedures in
“Add an Entry” on page 54.
Ü) inserted into the number entry.
*. You will see a pause
Dial Numbers With Pauses
To dial a number with pauses:
1. Recall the entry. (See “Locating Entries” on
page 60.)
2. Press O to place the call.
The first pause in the number waits until the call is answered. When the automated system answers, your phone waits a few seconds and then automatically sends the next set of numbers, then the next, until all numbers are sent.
58 Managing the Phone Book
Page 61
Using Phone Number Prefixes
You can save time when you dial by storing the prefixes that you often use. This is sometimes called “postscripting.” Your satellite phone allows you to change or add to Phone Book entries without overwriting them.
Store a prefix in your Phone Book just as you would any other number. See “Storing Names and Numbers” on page 54.
Use a Stored Prefix
To use a stored prefix:
1. Recall the prefix from your Phone Book.
(See “Locating Entries” on page 60.)
2. Add the remaining numbers.
3. Press
Change Entry to a Similar Number
To change an entry to a similar number:
1. Recall the number from your Phone Book.
O to place the call.
(See “Locating Entries” on page 60.)
Tip:
Try naming the prefix by area, like
Downtown Suburbs Germany
, , or .
2. Press C to delete the unwanted digits.
3. Enter the replacement digits.
4. Press
O to place the call.

Using Phone Number Prefixes 59

Page 62
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.

Locating Entries

Find an Entry by Name
Search your Phone Book by the first few letters of the entry.
Note: If you have restricted access to either SIM card or phone memory, those entries will not be available. For more information, see “Preventing Access to the Phone Book” on page 64.
1. Follow the steps in “Getting to Personal Numbers...” to get to and then press
Enter Name.
2. Enter one to three characters of the entry, and then press entry you are looking for.
Find Entry By Name,
O to select. You will see
O. If necessary, scroll to the
Tip:
Your phone sorts SIM card memory and phone memory together alphabetically
60 Managing the Phone Book
3. Press O to access options for that entry,
and then proceed to “Calling, Modifying, or Erasing an Entry” on page 62.
Page 63
Find an Entry by Location
If you know the location number of the entry, here is an easy way to recall it.
Use the Options Menu
1. Follow the steps in “Getting to Personal
Numbers...” to get to
Location
will see
, and then press O to select. You
Enter Location.
2. Enter the location number, and then press
Find Entry By
O. You will see the entry displayed.
If you enter an empty location number, you will see phone then selects the next largest available location. If there are no numbers stored, you will see
3. Press
and then proceed to “Calling, Modifying, or Erasing an Entry” on page 62.
Use the Dedicated Keys
1. Press Q.
2. Enter the three-digit location number of the entry, and then press
Location XXX is Empty. Your
No Numbers Stored.
O to access options for that entry,
O.
If you enter an empty location number, you will see
Location XXX is Empty. Your
phone then selects the next largest available location. If there are no numbers stored, you will see
3. Press see the number followed by
No Numbers Stored.
O to call the displayed entry. You will
Calling.
Locating Entries 61
Page 64

Calling, Modifying, or Erasing an Entry

Once you have selected a Phone Book entry, you can call, change, or erase that entry.
Call a Selected Entry
1. Find an entry, and then press O. See
“Locating Entries” on page 60.
Tip:
For help entering letters or changing entries, see “Entering Names” on page 56.
2. Press
M until you see Call Number, and
then press followed by the number you dialed.
O. You will see Calling
Modify a Name or Number
1. Find an entry, and then press O. See
“Locating Entries” on page 60.
2. Press
3. Enter changes to the number, and then
4. Enter changes to the name, and then press
M until you see Modify Name or
Number Edit Number, followed by the phone number
stored in that entry.
press that entry.
, and then press O. You will see
O. You will see the name stored in
O. You will see Modified XXX.
Erase a Name and Number
1. Find an entry, and then press O. See
“Locating Entries” on page 60.
2. Press
M until you see Erase Name and
Number Erased xxx.
, and then press O. You will see
62 Managing the Phone Book
Page 65
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.

Checking Phone Book Capacity

Use this feature to see how many available memory locations you have in either SIM card memory or phone memory.
1. Follow the steps in “Getting to Personal
Numbers...” to get to then press
2. Press
Capacity
press
Locations
3. Press and hold
O to select.
M until you see Check Phone
or Check SIM Capacity, and then
O. You will see XXX Unused
.
Check Capacity, and
C to exit the menu.
Checking Phone Book Capacity 63
Page 66
Getting to Personal Numbers...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Personal Numbers, and then press O.
3. Press M to scroll to one of the features described below.

Preventing Access to the Phone Book

You may want to restrict memory access when loaning your phone to others. You can choose to prevent access to the phone memory, SIM memory, or both.
1. Follow the steps in “Getting to Personal
The
Tip:
factory default security code is: 000000.
Numbers...” to get to then press
2. Press
you desire:
SIM Card Memory Phone & SIM Memory
3. Press
will see
4. Enter security code. Enter your six-digit
security code. You will see
5. Press and hold
Notes:
O to select.
M until you see the restriction type
No Memory Restrictions, To
O to select the displayed option. You
Enter Security Code.
Prevent Access, and
, To Phone Memory, or To
.
Completed.
C to exit the menu.
If you prevent access to both your phone memory and SIM memory and then try to access an entry, you will see
If you restrict access to either your phone memory or SIM memory and try to access an entry stored in that type of memory, you will see a list of the entries that are not restricted.
64 Managing the Phone Book
Restricted.
Page 67
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.

Restricting Phone Use

With the fixed dialing feature, you can restrict calling on your phone to a list of numbers that you create. When this feature is active, you can only call numbers or use prefixes (for example, country codes or area codes) that exactly match those that are stored in your list. You can store up to 40 entries on your fixed dial list. These entries are stored on your SIM card.
Activate Fixed Dialing
Use this option to activate fixed dialing. Note: The fixed dialing feature restricts access to
your SIM memory.
1. Follow the steps in “Getting to Fixed
Dialing...” to get to and then press
Enter PIN2
2. Enter code. Enter your SIM card PIN2 code, and then press
3. Press
4. Press and hold
M until you see On or Off, and then
press
O. You will see Completed.
Setup Fixed Dialing,
O to select. You will see
O.
C to exit the menu.
Tip:
You should have received your SIM card PIN2 code from your service provider.
Restricting Phone Use 65
Page 68
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
Add an Entry
To add an entry:
1. Follow the steps in “Getting to Fixed
Phone
Tip:
numbers must be in international format.
See
Tip:
“Entering Names” on page 56 for help entering letters.
Dialing...” to get to and then press
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code, and then press
3. Press M until you see Add Entry, and then press
O. You will see Enter Number.
4. Enter the number, and then press will see
5. Enter the name, and then press see
6. Enter a location number, and then press
Enter Name.
Enter Location.
O. You will see Completed.
7. Press and hold
Setup Fixed Dialing,
O to select. You will see
O.
O. You will
C to exit the menu.
O. You
66 Managing the Phone Book
Page 69
Erase an Entry
To erase an entry:
1. Follow the steps in “Getting to Fixed
Dialing...” to get to and then press
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code, and then press
3. Press
M until you see Erase Entry, and
then press entry in your fixed dial list.
O to select. You will see the first
Setup Fixed Dialing,
O to select. You will see
O.
4. Press
5. Press
6. Press and hold
M to scroll to the number you wish to
erase. You will see
O to confirm. You will see
Completed.
Erase?.
C to exit the menu.
Restricting Phone Use 67
Page 70
Getting to Fixed Dialing...
1. Press M until you see Phone Book, and then press O.
2. Press M until you see Fixed Dialing, and then press O.
3. Press M to scroll to one of the features described below.
Edit an Entry
To edit an entry:
1. Follow the steps in “Getting to Fixed
Dialing...” to get to and then press
Enter PIN2.
2. Enter code. Enter your SIM card PIN2 code, and then press
3. Press
M until you see Edit Entry, and
then press entry in your fixed dial list.
O to select. You will see the first
Setup Fixed Dialing,
O to select. You will see
O.
4. Press
change, and then press current number for that location.
5. Enter changes to the number, and then press
that location.
6. Enter changes to the name, and then press
O. You will see the current location.
7. Enter a new location, and then press You will see
8. Press and hold
68 Managing the Phone Book
M to scroll to the entry you want to
O. You will see the
O. You will see the current name for
O.
Completed.
C to exit the menu.
Page 71
View Your Fixed Dialing List
This feature enables you to review, but not change, your fixed dial list.
1. Follow the steps in “Getting to Fixed
Dialing...” to get to and then press first number on your fixed dial list.
View Fixed Dial List,
O to select. You will see the
2. Press
3. Press and hold
M to scroll through the numbers on
your fixed dial list.
C to exit the menu.
Restricting Phone Use 69
Page 72
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.

Viewing the Last Ten Numbers Dialed

Don’t worry about forgetting the number you dialed earlier. The last ten numbers you dialed are saved.
1. Follow the steps in “Getting to Phone Book
Tip:
If you want to add a number from
Last Ten Calls
to your Phone Book, press
I
when the number is displayed, then follow the steps in “Storing Names and Numbers” on page 54.
Features...” to get to then press
2. Press
Erase All Numbers, and then press O to
select.
3. If you select Last Calls Made, press M to
scroll to the number you are looking for, and then press
or
If you select see
4. Press and hold
O to select.
M to scroll to Last Calls Made or
O to place a call to that number.
Erase All Numbers, you will
Completed.
Last Ten Calls, and
C to exit the menu.
70 Managing the Phone Book
Page 73

Viewing and Modifying Your Phone Numbers

View Your SIM Phone Number(s)
You can program fax, data, and other types of phone numbers into your SIM card in addition to your voice phone number. Use this feature to view your phone number(s). You can have up to five phone numbers.
Tip:
1. Follow the steps in “Getting to Phone Book
Features...” to get to
2. Press
3. Press
4. Press and hold
Note: If you do not see your number(s), they have
not been programmed onto your SIM card. Contact your service provider for more information.
O to select. You will see your phone’s
voice number followed by
M to scroll through your numbers.
My Phone Number(s).
Modify?.
C to exit the menu.
Modify Your Phone Numbers
If you have recently switched your phone number, use this feature to quickly store recent information.
Pressing
Q #
brings up your phone number.
also
1. Complete the steps in “View Your SIM
Phone Number(s)” on page 71 to get to the number you want to modify.
2. Press
3. Enter changes to the number, and then
4. Enter changes to the name (see “Entering
5. Press and hold
O to modify the number. You will see
Edit Number followed by the number for the
selected entry.
press
O. You will see Edit Name followed
by the name for the entry selected.
Names” on page 56) and then press will see
Stored.
O. You
C to exit the menu.
Viewing and Modifying Your Phone Numbers 71
Page 74
Getting to Phone Book Features...
1. Press M until you see Phone Book, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.
One-Touch Dialing
One-touch dialing enables you to place calls instantly. You can choose to dial the phone numbers in the first nine memory locations in either your SIM memory, phone memory, or your fixed dial list. You choose which type of memory you want to be active with this feature.
Set Up One-Touch Dialing
1. Follow the steps in “Getting to Phone Book
Features...” to get to
Setting
2. Press
Memory Dial List
displayed option. You will see
3. Press and hold
, and then press O to select.
M to scroll through To Phone
, To SIM Card Memory, or To Fixed
, and then press O to select the
One-Touch Dial
Completed.
C to exit the menu.
Use One-Touch Dialing
Tip:
You do not
need to press
O
to call the number when you are using one-touch dialing.
72 Managing the Phone Book
Using one-touch dial is easy—just press and hold a keypad digit! To use one-touch dialing:
Press and hold the appropriate digit key.
For example, press and hold 2 to dial the number stored in location 2 of your phone memory, location 2 of your fixed dial list, or 102 of your SIM memory, depending on your setting.
Page 75

Using Calling Features

This chapter describes call-related features. Many of these features are network features that you must subscribe to in order to access.
What You Will Learn
showing the strength of the signal your phone is receiving
activating/deactivating the Pending Call Drop signal
forwarding calls when you are not available
restricting use of your phone
73
Page 76

Entering the Call Related Features Menu

Call Related Features View Options?
To enter the Call Related Features menu:
1. Press
2. Press
M to open the Options menu. M to scroll forward.
or
* or # to scroll backward or
Press forward.
3. Press
4. Press
O when you see:
M to scroll through the submenu.
or
* or # to scroll backward or
Press forward through the submenu.
74 Using Calling Features
Page 77

What’s on the Call Related Features Menu?

Call Related Features
Show Signal Strength Pending Call Drop
On/Off
Call Forwarding
Call Waiting Call Barring
1
Forward When Unavailable
On/Off
Forward All Calls
On/Off
Detailed Forwarding
Forward Voice Calls
Cancel All Forwarding
1
2
Bar Outgoing Calls
On/Off
Bar Incoming Calls
On/Off
Change Bar Password
2
Forward All Voice Calls
On/Off
If Busy
On/Off
If No Answer
On/Off
If Not Reachable
On/Off
1 This feature is network and subscription dependent. 2 This feature is network and subscription dependent. It is
available only when the extended menu is activated.
What’s on the Call Related Features Menu? 75
Page 78
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.

Forward Calls When Unavailable

Use this feature when you can’t answer a call. You must subscribe to this network feature through your service provider(s).
To activate this feature:
1. Follow the steps in “Getting to Call
Forwarding...” to get to
Unavailable
2. Press press
If you select
If you select
3. Press
Number
If you select step 5.
, and then press O to select.
M to scroll to On or Off, and then
O to select.
M to scroll to Voicemail or Other
, and then press O to select.
Forward When
On, continue with step 3. Off, continue with step 5.
Voicemail, continue with
Tip:
If you have not yet stored a voicemail number, go to
4. Enter the number you want calls forwarded
page 91 to learn how.
5. Press and hold
76 Using Calling Features
If you select Other Number, then you will
see
Enter Number. Continue with step 4.
to, and then press moment to request the setting from the network, and then you will see
On
.
O. Your phone takes a
Call Forward
C to exit the menu.
Page 79

Forward All Your Calls

When you select this option, all your calls are forwarded to the number you choose. Your phone does not ring. You must subscribe to this network feature through your service provider(s).
To activate this feature:
1. Follow the steps in “Getting to Call
Forwarding...” to get to and then press
2. Press
3. Press
4. Enter the number you want all your calls
M to scroll to either On or Off, and
then press
If you select
If you select
O to select.
M to scroll to Voicemail or Other
Number
forwarded to, and then press
, and then press O to select.
If you select Voicemail, continue with step 5.
If you select
see
Enter Number. Continue with step 4.
Forward All Calls,
O to select.
On, continue with step 3. Off, continue with step 5.
Other Number, then you will
O.
If you have
Tip:
not yet stored a voicemail number, go to page 91 to learn how.
Your phone takes a moment to request the setting from the network, and then you will see
Call Forward On.
5. Press and hold
C to exit the menu.
Forward All Your Calls 77
Page 80
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below..

Detailed Call Forwarding

Detailed Call Forwarding lets you select the specific situations when you want your calls forwarded. The settings you select in Forward When Unavailable and Forward All Calls override the settings you select here.
Tip:
For information on retrieving messages, see “Accessing Messages” on page 94.
If you have
Tip:
not yet stored a voicemail number, go to page 91 to learn how.
You must subscribe to this network feature through your service provider(s).
Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information.
1. Follow the steps in “Getting to Call
Forwarding...” to get to
Forwarding
2. Press
Calls
3. Press
Forward All Voice Calls, If Busy, If No Answer
4. Press
5. Press M to scroll to either Voicemail or
Other Number, and then press O.
If you select step 7.
If you select
see
, and then press O to select.
M to scroll to Forward Voice
, then press O to select.
M to scroll to the option you desire
, or If Not Reachable.
O to select the displayed option.
Enter Number. Continue with step 6.
Detailed
Voicemail, continue with
Other Number, then you will
78 Using Calling Features
Page 81
6. Enter the number you want calls forwarded
to, then press moment to request the setting from the network, then displays
7. Press and hold
O. Your phone takes a
Call Forward On.
C to exit the menu.
Detailed Call Forwarding 79
Page 82
Getting to Call Forwarding...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M until you see Call Forwarding, and then press O.
3. Press M to scroll to one of the features described below.

Cancel All Forwarding

Use this option to clear all Call Forwarding settings. To cancel Call Forwarding settings:
1. Follow the steps in “Getting to Call
Forwarding...” to get to Cancel All
Forwarding
You will see Forwarding settings are now set to
2. Press and hold
, and then press O to select.
Call Forward Off. All Call
Off.
C to exit the menu.
80 Using Calling Features
Page 83
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.

Showing Signal Strength

Use this feature to check the strength of the signal that your phone is receiving from the Iridium satellite network.
1. Follow the steps in “Getting to Call Related
Features...” to get to
Strength
2. Press
.
O to select. You will see:
Checking Signal...
Show Signal
After a few seconds, if the phone is able to locate a signal, the signal strength indicator appears in the upper left corner of the display.
rx
The signal strength meter remains on the display for several seconds. If the phone cannot locate a signal, you will see
Signal
3. Press and hold
.
C to exit the menu.
Weak
Showing Signal Strength 81
Page 84
Getting to Call Related Features...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.

Deactivating Pending Call Drop Signal

Under rare circumstances, due to system overcapacity or a satellite outage, a satellite may not be available to take your call. When this happens, your phone notifies you with a series of three consecutive tones and displays
Call Drop
new satellite moves into range or the call is dropped.
To deactivate the alert tones:
1. Follow the steps in the “Getting to Call
2. Press
3. Press and hold
. The tones continue periodically until a
Related Features...” to get to
Drop
, and then press O to select.
M to scroll to either On or Off, and
then press
O to select.
C to exit the menu.
Pending
Pending Call
82 Using Calling Features
Page 85

Activating Call Waiting

Subscribers to call waiting can use this feature to decide whether or not to take incoming calls while on the line.To activate call waiting:
1. Follow the steps in “Getting to Call Related
Features...” to get to then press
2. Press press
3. Press and hold
For information on using call waiting, see “Using Call Waiting” on page 39.
O to select.
M to scroll to On or Off, and then O to select the desired option.
Call Waiting, and
C to exit the menu.
Activating Call Waiting 83
Page 86
Getting to Call Barring...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M until you see Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.

Restricting Calls with Call Barring

You can use call barring to restrict both incoming and outgoing calls. Call barring is useful if you are loaning your phone to others or when you wish to control incoming calls. When you change one of your call barring settings, your phone takes a few seconds to request the setting from the network.
Note: This feature is available only when the extended menus are activated. See “Activating Extended Menus” on page 109 for more information.
Bar Outgoing Calls
This setting enables you to receive incoming calls but prevents outgoing calls.
To activate this feature:
1. Follow the steps in “Getting to Call
2. Press
Your
Tip:
service provider gives you a bar password.
84 Using Calling Features
3. Enter your bar password, and then
4. Press and hold
Barring...” to get to and then press
Bar Outgoing Calls,
O to select.
M to scroll to On or Off, and then
press
O to select.
You will see
press
Enter Password.
O. You will see Completed.
C to exit the menu.
Page 87
Bar Incoming Calls
This setting allows you to place calls, but refuses incoming calls. Callers hear a recording telling them you are unavailable.To be sure not to miss a call see “Detailed Call Forwarding” on page 78.
To activate this feature:
1. Follow the steps in “Getting to Call Barring...” to get to and then press
2. Press
3. Enter your bar password, and then
4. Press and hold
M to scroll to On or Off, and then
press
O to select.
You will see Enter Password.
press
O. You will see Completed.
Bar Incoming Calls,
O to select.
C to exit the menu.
Your
Tip:
service provider gives you a bar password.
Restricting Calls with Call Barring 85
Page 88
Getting to Call Barring...
1. Press M until you see Call Related Features, and then
press
O.
2. Press M until you see Call Barring, and then press O.
3. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Change Bar Password
When you subscribe to call barring, your service provider gives you a four-digit bar password. Use this feature to change it to something easy to remember.
1. Follow the steps in “Getting to Call
Barring...” to get to and then press
Enter Password.
If you are
Tip:
changing the password for the first time, use the password supplied by your service provider.
2. Enter bar password, and then press O.
You will see
3. Enter the new bar password, and then press
4. Enter the new bar password again to confirm, and then press
5. Press and hold
O.
Select?.
Change Bar Password,
O to select. You will see
Enter New Password.
O.
C to exit the menu.
86 Using Calling Features
Page 89

Using Message Services

Did you know that you can receive voicemail and fax notification messages and numeric and text messages through your Personal Mailbox service—wherever in the world you may be? Wherever you are, you will have instant reference to all your communication.
What You Will Learn
checking your voicemail messages
reading, saving and deleting messages
87
Page 90

Entering the Messages Menu

Messages
View Options?
To enter the Messages menu:
1. Press
? to access the Messages submenu
directly, and then go on to step 4. or Press M to open the Options menu and
then go on to step 2.
2. Press
3. Press
4. Press
M to scroll forward.
or
* or # to scroll backward or
Press
forward.
O when you see:
M to scroll through the submenu.
or
* or # to scroll backward or
Press forward through the submenu.
88 Using Message Services
Page 91

What’s on the Messages menu?

Messages
Call Voicemail Received Messages
Go to Next Message Delete Message Return Call
Message Settings
Voicemail Number
What’s on the Messages menu? 89
Page 92
Getting to Message Features...
1. Press M until you see Messages, and then press O.
2. Press M to scroll to one of the features described below. You
will see the feature name, followed by
Select?.

Checking Your Voicemail

Important: This feature makes checking your voicemail simple.
1. Follow the steps in “Getting to Message Features...” to get to
2. Press
O to select. You will see your
voicemail number followed by If you have not previously stored a voicemail
number, then you will see
Available
Number” on page 91 for instructions on how to enter a number.
. See “Storing Your Voicemail
Call Voicemail.
Calling.
No Number
90 Using Message Services
Page 93

Storing Your Voicemail Number

To store a voicemail number:
1. Follow the steps in “Getting to Message
Features...” to get to and then press
2. Press O to select Voicemail Number. You
will see by your current voicemail number. If this is the first time you have stored a number, continue with to step 4.
3. Press press and hold
number.
4. Enter the new number, and then press You will see
5. Press and hold
Enter Voicemail Number followed
C to clear one digit at a time, or
Completed.
Message Settings,
O to select.
C to erase the entire
O.
C to exit the menu.
Use pause
Tip:
dialing to store your voicemail access and PIN numbers together. See “Using Pauses in Numbers” on page 58.
Storing Your Voicemail Number 91
Page 94

Managing Your Messages

How Your Phone Notifies You of Messages
If your phone is powered on, it notifies you of received messages in the following ways:
• An alert sounds.
Your phone beeps three times to inform you
of an incoming message.
• The
• The message is displayed immediately if
o (message) indicator is displayed.
the message is a fax or voicemail notification message. The message remains on the display for several seconds.
or
Message Read Now? is displayed if the
message is an alphanumeric, text message of up to 160 characters. For more information see “Read a New Message” on page 94.
How Messages Are Stored
Your phone stores all messages on your SIM card. The total number of messages that you can store depends on your service provider.
If the message indicator is flashing, your SIM card is full. See “Delete Messages” on page 95 to make room for the new message.
92 Using Message Services
Page 95
What Messages Contain
You can receive short text or numeric messages in your Personal Mailbox. Text messages may contain up to 160 characters. Numeric messages— typically phone numbers—may contain up to 20 digits.
Your personal mailbox works along with Call Forwarding. For more information see “Personal Mailbox” on page 31, and the Call Forwarding feature descriptions on pages 76-80.
Messages contain multiple screens with the following information:
the message
the date and time the message was sent
the phone number (if available) from which
the message was sent
Managing Your Messages 93
Page 96
Accessing Your Messages...
1. Press M until you see Messages, and then press O.
2. Press M until you see Received Messages, and then
press
O.
3. Press M to scroll to one of the features described below.

Accessing Messages

Read a New Message
Notification Messages
When you receive an incoming fax or voicemail notification message, it automatically scrolls across your screen. You can:
• Press
• Press
Text Messages
When you receive a new alphanumeric message, you will see
1. Press or Press
“Read a Stored Message” on page 95.
2. Press message one screen at a time.
3. Press then proceed to page 96.
94 Using Message Services
O to store it on your SIM card. C to delete it.
Message Read Now? To read it:
O and continue with step 2.
C to read the message later. See
M to move forward through a
O to access options for that entry,
Page 97
Read a Stored Message
To read a stored message:
1. Follow the steps in “Accessing Your
Messages...” to enter the message center. If you have messages you will see the number of messages stored. If you do not have any messages, you will see
2. Press
M to move forward through a
message one screen at a time.
No Messages.
3. Press
O to access options for that entry,
and then proceed to page 96.
or Press and hold C to exit the menu.
Delete Messages
Use this option to make room for new messages:
1. Follow the steps in “Go to the Next
Message” on page 96 until you see the message you want to delete, and then press
O.
2. Press
3. Press and hold
M until you see Delete Message,
and then press
Deleted
O. You will see Message
.
C to exit the menu.
Accessing Messages 95
Page 98
Accessing Your Messages...
1. Press M until you see Messages, and then press O.
2. Press M until you see Received Messages, and then
press
O.
3. Press M to scroll to one of the features described below.
Go to the Next Message
To go to the next message:
1. Follow the steps in “Read a Stored Message” on page 95.
2. Press M until you see Go To Next
Message
You will see the next message. If you are at the end of your message list you will see the first message again.
and then press O.
3. Press message one screen at a time.
4. Repeat steps 2 to 3 until you have read all your messages.
5. Press and hold
Return a Call
A callback number appears in quotes within the message. If one is enclosed, you can instantly place a call to that number. If one is not included, your phone selects the first number in the message.
1. Follow the steps in “Go to the Next Message” on page 96 to display the desired message, and then press
2. Press
3. Press
will see the number followed by
96 Using Message Services
M to move forward through a
C to exit the menu.
O. M until you see Return Call. O to place a call to that number. You
Calling.
Page 99

Customizing Phone Features

Once you are comfortable with the basic features of your new phone, use this chapter to set up your phone the way you like it.
What You Will Learn
adjusting your phone’s ringer volume
choosing from ten different ringer styles
choosing your phone’s keypad tones
locking and unlocking your phone
changing and setting codes for security
resetting or clearing your phone’s settings
selecting the language displayed by your phone
97
Page 100

Entering the Phone Setup Menu

Phone Setup View Options?
To enter the Phone Setup menu:
1. Press
2. Press
M to open the Options menu. M to scroll forward.
or
* or # to scroll backward or
Press
forward.
3. Press
4. Press
O when you see:
M to scroll through the submenu.
or
* or # to scroll backward or
Press
forward through the submenu.
98 Customizing Phone Features
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