Press upper and lower volume keys on the side of the phone.
Adjust ringer volume:
Press
E and then the upper and lower volume keys on the
side of the phone.
Clear the last digit in the display or exit a submenu:
Press ç .
Clear the entire display or exit the menu system:
Press and hold
ç .
Unlock the phone:
Enter your 4-digit unlock code (supplied to you by your
service provider).
Display your phone number:
Press
Q π .
Add a number to the phone book:
1. Enter the phone number and then pressI.
2. Pressßorπ to scroll to the desired memory type
and then press
ø.
3. Pressø to accept the number.
4. Enter a name, using ™-ª keys to enter letters
and ß or πto scroll between letters. Press™-ª
as many times as necessary to reach desired letter.
When name is complete, press
ø.
Recall a number from the phone book:
1. PressQ.
2. Enter the three-digit location number of the entry, and
then press
ø.
3. Press ø to call the displayed entry.
Recall last ten numbers dialed:
1. Press
M until you see Phone Book, and then press ø.
2. Press
M to scroll to Last Ten Calls, and then press ø.
3. Press M to scroll to Last Calls Made and then press ø.
4. Press M to scroll to the number you are looking for.
5. Press ø to place a call to that number.
Phone Book
Special Features
Find Name
¡
E
Check Signal
Call Voicemail
Lock Now
Adjust Ring
Read Messages
Register Now
Forward On/Off
Mute Phone
™
£
¢
∞
§
¶
•
ª
Turn the phone's power on/off:
Press and hold S.
Place a call:
Enter the phone number, and then press
ø.
End a call: Press
ç.
Answer a call: Press ø.
Basic Operation
9520 MOBILE QUICK REFERENCE
5. Enter a three-digit location number, and then press ø
or press ø to store the entry in the next empty
memory location.
Quick Access Menu
*Default settings shown
Insert SIM Card:
1. Make sure the phone's power is turned off.
2. Insert card in hang-up cup SIM slot.
The blank side of the card should face
forward with the gold chip pointing down.
Welcome
The future of global telecommunications is here—a satellite telephone,
providing you with communication all over the world.
The company that brought you the world’s first commercially available
cellular phone has done it again! Motorola proudly introduces its
Satellite Series 9520 Mobile Phone for the Iridium
All Motorola wireless phones are designed and manufactured to meet
Motorola’s exacting specifications and world-class quality standards.
During development, our laboratory testing team took the durable
phone through rigorous durability tests including temperature, humidity,
shock, dust, vibration, and drop tests—and it still worked! We are
confident that the phone you purchased meets your own exacting
standards.
Thank you for choosing Motorola, a global leader in communications
technology.
Enjoy your new Satellite Series 9520 Mobile Phone!
Important: Read this information before using your wireless mobile
phone.
Exposure to Radio Frequency Signals
Your wireless mobile telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
International agencies have set standards and recommendations for the
protection of public exposure to RF electromagnetic energy.
•
International Commission on Non-Ionizing Radiation Protection
(ICNIRP)1996
•
Verband Deutscher Elektrotechniker (VDE) DIN-0848
•
United States Federal Commission, Radio Frequency Exposure
Guidelines (1996)
•
National Radiological Protection Board of the United Kingdom,
GS 11,1988
•
American National Standards Institute (ANSI) IEEE. C95. 1-1992
•
National Council on Radiation Protection and Measurements
(NCRP). Report 86
•
Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available body
of research to develop the updated ANSI standard.
The design of your phone complies with these standards when used as
described under “Phone Operation.”
Antenna Care
Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage
the phone and may violate local agency regulations.
7
8
Phone Operation
Do not operate your mobile telephone when a person is within 4 inches
(10 centimeters) of the antenna.
A person or object within 4 inches (10 centimeters) of the antenna could
impair call quality and may cause the phone to operate at a higher
power level than necessary and expose that person to RF energy in
excess of that established by the FCC RF Exposure Guidelines.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Observe the following
guidelines when using your phone while driving.
•
Give full attention to driving—driving safely is your first
responsibility.
•
Use hands-free phone operation, if available.
•
Pull off the road and park before making or answering a call if
driving conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals.
However, certain equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six inches (6") be maintained between a wireless
phone’s antenna and a pacemaker to avoid potential interference with
the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology
Research.
Persons with pacemakers:
•
should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON
•
should turn the phone OFF immediately if you have any reason to
suspect that interference is taking place
Safety Information
Other Medical Devices
If you use any other personal medical device, consult the manufacturer
of your device to determine if it is adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external RF
energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in areas posted: “Turn off two-way radio.” Obey all
signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove your battery when you are in
any area with a potentially explosive atmosphere. Obey all signs and
instructions. Sparks from your battery in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often but not always
clearly marked. They include, but are not limited to: fueling areas such
as gasoline stations; below deck on boats; fuel or chemical transfer or
storage facilities; areas where fuel odors are present (for example, if a
gas/propane leak occurs in a car or home); areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any
other area where you normally would be advised to turn off your vehicle
engine.
Safety Information9
10
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. Do NOT place objects, including
both installed or portable wireless equipment, in the area over the air
bag or in the air bag deployment area. If in-vehicle wireless equipment
is improperly installed and the air bag inflates, serious injury could
result.
Safety Information
Overview
This chapter provides an overview of your new satellite phone.
What You Will Learn
overview of the user guide
overview of the satellite phone
overview of original Satellite Series accessories
•
•
•
11
Guide Overview
As you explore your 9520 Mobile Phone, use this
guide to see what key to press and what happens
when you press it. Here is what you will learn in
each chapter:
ChapterDescription
Using Your
Phone
Using the
Menus
How do you make your first phone call?
This question and many others are
answered in this chapter. See “Using
Your Phone” on page 19 for more
information.
This chapter teaches you how to
navigate the menu system. See “Using
the Menus” on page 43 for more
information.
12
Managing the
Phone Book
Using Calling
Features
Using
Messaging
Services
Customizing
Phone
Features
Accessing the
Network
Timing Your
Calls
See “Managing the Phone Book” on
page 49 to learn how to make the most
of your phone’s built-in Phone Book.
If you subscribe to Call Barring or Call
Forwarding, see “Using Calling
Features” on page 73 to learn how to
use these network features and more.
Did you know that you can be notified
of voicemail or receive numeric and
text messages through your Personal
Mailbox? See “Using Message
Services” on page 87 for more
information.
See “Customizing Phone Features” on
page 97 to learn how to customize
your phone’s features.
See “Accessing the Network” on
page 115 to learn
the satellite network.
View the time of your last call or set
your phone to remind you after you
have been talking for a certain period of
time. See “Timing Your Calls” on
page 119 for more information.
how to register with
Overview
ChapterDescription
Setting Up
Your
Accessories
Customizing
the Menu
System
See “Setting Up Your Accessories” on
page 129 to learn how to use features
that make driving a little easier.
Once you are familiar with the features
in your menus, you can customize the
menus to more closely fit your needs.
See “Customizing the Menu System”
on page 137 for more information.
Understanding the Guide
Key Presses
Key presses are represented in this guide using
symbols so that you may locate and use the
required sequence quickly. A sequence of key
presses may be shown as follows:
M
OC
This means you should press M followed by O
and then
Prompts and Messages
Your phone responds to key presses by displaying
either a prompt that guides you to the next action or
a message confirming that your action is complete.
Prompts and messages are represented in this
guide in LCD style, for example:
Completed.
C, in sequence, not simultaneously.
Enter PIN or
Tips
In the margins of your guide are useful hints and
ways to improve your phone’s performance.
Guide Overview13
Phone Overview
<< IRIDIUM / GSM1900 Test SIM
Display
Indicators
Special Keys
Signal Strength
Indicator
Alphanumeric
Keypad
Hang-up Cup
SIM Card/Port
Display
Special
Keys
14Overview
Volume Keys
The Volume keys are on the side of the phone. They
adjust earpiece and ringer volume. See “Adjusting
Earpiece Volume” on page 34 for more information.
SIM Card Port
The SIM card is inserted in the slot in your hang-up
cup. When inserting the SIM card, the back (or
blank) side of the card should be facing you. The
gold plate should be facing down. Insert the end
with the gold plate first.
Special Keys
KeyFunction
S Turns the phone’s power on and off
Selects menu settings or options, or initiates
O
and answers calls
? Calls voicemail and displays messages
I Stores numbers in the phone book
Q Recalls numbers from the phone book
E Enters the Quick Access menu
Enters the Options menu and scrolls forward
M
through menu features
Clears characters from the screen or exits the
C
Options menu
/ Mutes the handset when you are in a call
*
or # Scrolls through the menu features
The Display
Your phone’s Liquid Crystal
Display (LCD) displays as
many as four rows of 16
characters.
ABC123
The LCD on your phone may respond slowly to key
presses in extremely cold temperatures. This is
normal and does not affect the phone operation in
any way.
Phone Overview15
Display Indicators
IndicatorDescription
Signal Strength Indicator
indicates the strength of the signal
from the network. The more
segments displayed in the bar
rx
o
n
m
graph, the stronger the signal.
You can check the strength of the
signal at any time through the
menu. See “Showing Signal
Strength” on page 81 for additional
information.
Message Indicator appears when
you receive a new message. It
flashes when the SIM card is full.
See “Accessing Messages” on
page 94 for additional information.
Home System Indicator appears
when the phone has successfully
registered with the Iridium satellite
system.
No Service Indicator appears
when your phone is not capable of
placing or receiving calls.
16Overview
k
s
z
B...P
In Use Indicator appears when a
call is in progress.
Scroll Bar appears on the right of
the display when you are in a
menu. The button on the scroll bar
indicates where you are in the list.
Check Mark indicates a menu item
is currently selected.
Quick Access Menu Icons allow
you to easily identify Quick Access
features as you scroll through the
Quick Access menu.
Original Satellite Series Accessories
Product appearance and specifications are subject
to change without notice.
Note: For maximum performance use only
Motorola original accessories.
Mobile Magnetic or Mobile Permanent
Mount Antenna
These antennas deliver
exceptional reception
performance and offer
dual mounting options.
• Use either
magnetic mount or
permanent mount
option
• Attaches to
Motorola Satellite Series 9520 Mobile Phone,
9500 Portable Phone, or 9570 Portable Dock
for in-vehicle communication
• Attached 5-meter cable
Fixed Mast Antenna
This antenna attaches to the
Motorola Satellite Series 9520 Mobile
Phone to deliver exceptional
reception performance in a marine
environment.
• Marine rated with mast mount
capability
• Attached 10-meter cable
Original Satellite Series Accessories17
18Overview
Using Your Phone
Read this section to learn how to get up and running with your new
satellite phone.
What You Will Learn
• what is a SIM card?
• inserting your SIM card
• turning the phone’s power on and off
• placing and receiving calls
• using hands-free features
• determining your own phone number
19
What Is a SIM Card?
Your SIM card (Subscriber Identity Module)
contains your phone’s number, service details, and
memory for storing Phone Book entries and
messages. This means you can use your SIM card
with any phone for the GSM system or any Motorola
product for the Iridium satellite system, and all calls
go on your account.
Note: Your phone has limited functionality without
the SIM card.
GSM SIM Card Capability
If you already have a GSM SIM card and your
service provider has a roaming agreement with the
Iridium satellite system, you can use it in your
satellite telephone.
Note: If you are using a GSM SIM card, you may
not have access to certain features that are specific
to the Iridium satellite system, and vice versa.
SIM Card Protection
Keep your SIM card in your wallet or purse when
you are not using it. This helps keep your personal
information secure and gives you access to your
service even if your phone is not available.
Caution: Avoid bending, scratching, or exposing
your card to static electricity, water, or dirt.
20Using Your Phone
Installing the SIM Card
Make sure your phone is powered off before
inserting or removing the SIM card. If you don’t, you
may damage the memory on your SIM card.
Insert the SIM Card
1. Turn your phone off by pressing and
holding the
2. Make sure that the gold plate on the SIM card
faces down and away from you, and then
insert the SIM card into the slot in the
hang-up cup as far as it will go.
S key.
Tip:
Hold the
SIM card so
that the back
(or blank) side
of the card is
facing you. The
gold plate
should be
facing down.
Insert the end
with the gold
plate first.
Remove the SIM Card
1. Turn your phone off by pressing and
holding the
2. Pull the SIM card out of the slot in the
hang-up cup.
S key.
Installing the SIM Card21
Powering Up the Phone
Turn the Power On and Off
To turn your phone’s power on:
1. Insert your SIM card. (See “Installing the
SIM Card” on page 21.)
2. Press and holdS to turn the phone on and
off.
When you turn your phone’s power on, it
performs a self test to let you know it is
operational. You may see a number of other
power-on messages (see below).
When the
disappears and the
m (no service) indicator
n (home system)
indicator appears, you are ready to start
calling.
Power-On Messages
Once your phone is powered on, you may see:
MessageDescription
The phone is attempting to
establish communications with
Searching...
Registering...
Enter Phone
Unlock Code
the satellite network. See
“Accessing the Network” on
page 115 for more information.
Your phone is registering with the
network. When the process is
complete, you will see
Registered. See “Accessing
the Network” on page 115 for
more information.
Your phone was locked after the
last use. Enter your four-digit
unlock code and press O to
proceed. See “Locking and
Unlocking Your Phone” on
page 103 for more information.
22Using Your Phone
MessageDescription
Enter the four- to eight-digit SIM
card PIN code provided by your
Enter PIN
service provider and press O to
proceed. See “Protecting the
SIM Card” on page 105 for more
information.
Power off your phone; make sure
Insert Card
your SIM card is inserted
completely; and then power your
phone on again.
This message indicates that the
Check Card
SIM card is damaged or inserted
the wrong way.
If the SIM card PIN code is
incorrectly entered three times in
Blocked
a row, your phone becomes
blocked. See “Unblock the PIN
Code” on page 106 for
instructions on how to unblock it.
If the SIM card PIN2 code is
incorrectly entered three times in
! Blocked
a row, your phone becomes
blocked. See “Unblock the PIN2
Code” on page 108 for
instructions on how to unblock it.
Bad Card
See Supplier
Your SIM card has been damaged
or incorrectly issued. Contact
your service provider for
information.
Powering Up the Phone23
Placing a Call
To place a call, your phone must be powered on,
have a SIM card inserted, be unlocked, and be in
contact with the satellite network. See “Accessing
the Network” on page 115 for network information.
Dial a Number
1. Enter the number using the digit keys. As
you begin entering digits, you will see
Call?.
You must enter the phone number in
international format: [international access
code, 00, or +] [country code or Iridium
country code] [phone number]
Note: If you are calling another Iridium
satellite subscriber, use the Iridium code
instead of the country code.
If the call connects and is answered,
appears on the display for a few seconds, followed
by
may see one of the following messages:
MessageDescription
Call Failed
System Busy
Weak Signal
Restricted Area
Redial?
24Using Your Phone
If you make a mistake, press
delete the last digit, or press and hold
C once to
C to
clear all digits.
2. Press
O. You will see Calling followed by
the number you dialed.
You will see either the flashing message
Calling or the flashing messages Calling,
Registering...
, and the phone will play a
series of setup tones.
Connected
End Call?. If the call does not connect, you
The phone is unable to access
the network. Try again in a few
minutes.
You are in an area where you
cannot make a call.
See “Automatic Redial” on
page 25.
Make a Hands-free Call
Refer to “Using Hands-free Features” on page 32.
Automatic Redial
If the number or your network is busy, you will see
Redial? for five seconds.
O to redial the number automatically.
Press
Note: The maximum number of redial attempts is
set by your service provider. If the call cannot be
connected within this maximum, you will see the
message
Redial Failed.
Redial Last Number Called
Whenever your phone is on standby, you can redial
the last number called:
1. Press
2. Press
O to display the last number dialed.
O again to place the call.
Dial Special Characters
You can insert special characters in your numbers:
To enter...Then...
0 Press0.
*
+ (for international calls)Press and hold0.
Ü (for pause dialing)Press and hold*.
supplementary service
numbers, PINs, and
unblocking
Press *.
Press #*.
Placing a Call25
International Dialing
To make an international phone call:
1. Press and hold
After a few seconds the international dialing
prefix
+ appears in the display. This allows
you to call from any country without knowing
the local international access code.
2. Enter the country code followed by the
phone number. The country code follows the
conventional format.
0.
Dial a Number With Pauses
Refer to “Using Pauses in Numbers” on page 58 for
information on dialing numbers with pauses.
Dial a Number from the Phone Book
Your phone contains a phone book that you can use
to store names and telephone numbers. Once you
have stored information in your phone book, you
can save dialing steps by using:
• one-touch dialing
• an entry from a location
Refer to “Managing the Phone Book” on page 49.
26Using Your Phone
• an entry of a name
• one of the last ten numbers called
Make an Emergency Call
You can make an emergency call virtually anywhere
in the world (without unlocking your phone) by
dialing 112. Provided your phone has found a
network, you are able to make an emergency call.
The emergency call is directed to a central
emergency operator.
To make an emergency call:
Dial
1 1 2.
You will see the message
Calling
In addition, your Iridium service provider may have
provided an additional emergency calling code on
your SIM card. Check with your service provider.
.
Emergency
Call a Number in a Message
Details on how to call a number embedded in a
message are described in the “Using Message
Services” section on page 96.
Placing a Call27
Ending a Call
To end a call, perform one of the following tasks:
• Press
• Replace the handset in the hang-up cup.
• Press
O.
C.
28Using Your Phone
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